MANAGEMENT PLAN DESIGN
CANDICE LOPEZ UEI COLLEGE-GARDENA B U S I N E S S O F F I C E A D M I N I S T R AT I O N HUMAN RESOURCES MOD # 160 I N S T RU C TO R : F R A N K E Z E N E K W E , M B A
CANDY’S CUPCAKES Employee Handbook The purpose of this handbook is to provide information and guidance to staff employees about working at Candy’s Cupcakes. We encourage staff employees to read and become familiar with the policies of Candy’s Cupcakes and their departments.
HIRING THE BEST STAFF 1.Write better job descriptions 2.Embrace digital trends and social media 3.Focus on soft skills 4.Check social media profiles 5.Fit the personality to the job
6.Improve your interviews 7.Ask the right kinds of questions
8.Let candidates interview you, too 9.Keep an eye on your reviews
APPLYING EMPLOYMENT LAWS 1. Job discrimination
2. Overtime/minimum wage 3. Family leave
4. Age, Gender, Disability, Pregnancy discrimination 5. Military Leave 6. Immigration
TRAINING & LEARNING STAFF 1.Delegate training responsibilities wisely 2.Socially and professionally mentor the new hire 3.Put it in writing 4.Create a safe learning environment 5.Provide the tools to succeed 6.Eliminate roadblocks 7.Segment the training 8.Be generous with praise, stingy with criticism 9.Don't micro-manage.
SOCIAL WELFARE & WELLNESS GOALS 1. Provide employees with healthy snacks 2. 30% off Gym membership @ 24 hour fitness 3. Annual company picnics
4. shuts down the entire company for one week in December and one week over the summer. 5. Four catered lunches per month
THANK YOU Oscar Hernandez, Employed for over 15 years