Changing lives | 2 Teen volunteers honored with Making a Difference awards.
Great Escape | 5 Get FUNday, Season Pass and Any Day Ticket details.
Lines May-June 2012
Volume 28 • Number 3
of Communication
Renovate and renew
|8
Our Home Equity Loans are great for home improvement and much more! PLUS: Discover award-winning service.
Plan to save | 16 How much will you save with a Financial Checkup?
Any
time
CAP COM’s easy-to-use tools for banking at any time.
Branch ATMs
On your smartphone Mobile Banking delivers account balance and history, as well as options for transfers and paying bills. Download our great iPhone® App or Android App featuring touch-screen access to your account and a surcharge-free ATM locator. Mobile Banking also supports all Internet-enabled hand-held wireless devices. Data charges may apply. Tip: Download Mobile Banking Apps from Apple’s App Store or Google Play.
Make fee-free ATM deposits and cash withdrawals at any time of day at many of our branches. Make deposits at ATMs found at these convenient branches: Albany, Brunswick, Clifton Park, Cohoes, Glenmont, Latham, Niskayuna and North Greenbush. Tip: Use our Branch & ATM Finder at www.capcomfcu.org to find all our fee-free ATMs.
On your computer
Tip: Log in to Connect-24 at www.capcomfcu.org.
Connect-24 Web Banking lets you see all account balances, up to 12 months of transaction history and a dashboard view of your finances. You can pay bills or transfer funds among accounts and make loan payment transfers and add-ons. View or print canceled checks and get e-mail alerts based on preferences you create.
On your home phone CAP COM’s enhanced Touch-24 home banking system offers convenient 24/7 account access over the phone. Choose from Touch-Tone or Speech Recognition account access. To use Touch-24’s convenient Speech Recognition system, find a quiet place to use the system and access your account. Tip: Call the Touch-24 home banking system at (518) 458-8986 or (800) 634-2340.
LINES contents 2 Making a Difference Meet our young award winners. 3 College Bound Set up a free consultation. 4 Youth Program Calendar ValleyCats bat boy/girl contest. 5 Great Escape FUNday, Season Pass and Any Day ticket information. 6 Go Green! Go paperless and reduce clutter. 7 Smartphone banking Mobile Banking with CAP COM. 8 Renovate and renew Access the equity in your home. 10 CAP COM Financial One plan for your retirement. 12 Auto Loans Helping car buyers in L.A.! 13 More than a Mortgage Buying and refinancing with us. 14 CAP COM Cares Get details on our annual golf tournament at Wolferts Roost. 15 Debit Cards at checkout Save with Purchase Rewards. 16 Finding ways to save Save with a Financial Checkup. Lines of Communication is published bimonthly exclusively for CAP COM Federal Credit Union members. MELISSA CLEMENT Director of Strategic Marketing and Innovation JIM O’CONNELL Marketing Specialist
May/June ‘12 | 1
President/CEO’s Message Popular technology evolves fast. A few years ago, smartphones and tablet devices were novelties. Today, it seems everyone has one. I am proud to say that CAP COM was well prepared for this evolution. Our dynamic Mobile Banking platform and an easy-to-use mobile website are great. And, they’re just a beginning. On Page 7, you’ll see a story about Remote Deposit, which will soon let you make check deposits using Discover how CAP COM your smartphone. can make a big difference CAP COM truly has it all, from great in your life. branch service to banking in the palm of your hand. Our good news extends beyond Mobile Banking. On Page 9, you’ll find details of two new low-rate Home Equity Loans that are great for home improvement or lowering monthly bills by consolidating debt. CAP COM offers loans like this to help people get ahead. They are one way we live up to the credit union philosophy of people helping people. But, we don’t stop there. We also celebrate this philosophy by honoring local teens like Jared Goldsmith, a senior at Bethlehem High School. Jared recently won a Making a Difference Award for volunteer work at the Daughters of Sarah Nursing Home in Albany. Jared tells us on Page 2: “Volunteering at the nursing home has given me a chance to brighten the lives of nursing home residents. A small act of kindness can make a big difference.” Discover how CAP COM can make a big difference in your life. Visit, call or check out our website to discover full-service banking, great service and an institution dedicated to the Capital Region community. Sincerely,
DebORAH Collins-RAPP Marketing Specialist ELI FANNING Editor LAURA REYNOLDS Designer WILLOW DANNIBLE Marketing Associate The Supervisory Committee is the members’ representative. Please address any situations you feel were not handled to your satisfaction by the Credit Union to: Supervisory Committee, P.O. Box 11279, Albany, NY 12211-0279.
Paula A. Stopera President/CEO
5 | Summer fun at Great Escape!
The annual Great Escape FUNday is set for Sunday, Aug. 5. Also, stop in at any branch today to purchase discount Any Day tickets or Season Passes.
2 | May/June ‘12
Making a Difference Our annual Making a Difference Awards celebrate young Capital Region volunteers who embody the credit union philosophy of “people helping people.”
Haley Korn is a senior at Niskayuna High School. Among other activities, she has volunteered with the Reach Out And Read (ROAR) Program at Schenectady’s Zoller Elementary School. “When I see kids learn to read, it makes me feel like I’ve changed someone’s life for the better,” Haley said. Haley won first place and earned a $1,000 CertifiKID.* Jared Goldsmith is a senior at Bethlehem High School. He volunteers at the Capital District Humane Association and the Daughters of Sarah Nursing Home in Albany, where he assists with Thursday night bingo games. “Volunteering at the nursing home has given me a chance to brighten the lives of nursing home residents. A small act of kindness can make a big difference,” Jared said. Jared earned second place and won a $500 CertifiKID.* Mary Bonneau is a senior at Colonie Central High School. She is a long-time volunteer with Parson’s Child and Family Center in Albany and will be making her $100 donation there. “I get along well with the kids at Parson’s. Sometimes that means just listening. When Mary Bonneau people feel that you care, they feel better about themselves and don’t feel so alone,” Mary said. Mary, who hopes to pursue a degree in nursing, earned third place and won a $300 CertifiKID.*
Jared Goldsmith Haley Korn
2013 nominations Awards are made based on nominations from family, teachers and friends. Contact Youth Program Coordinator Danielle Sprague at (518) 458-2195 ext. 3032 or dsprague@capcomfcu.org for more information on nominating a teen for our 2013 awards. *CertifiKIDs are special 18- or 36-month savings certificates. Add money at any time and save for the future. Ask us about setting up a CertifiKID for a child or grandchild today!
May/June ‘12 ‘12 || 3 May/June 3
From choosing the right college to completing FAFSA financial aid forms to building a smart financing plan, CAP COM’s College Bound Program is with you every step of the way. College Bound features free consultations with our College Planning Specialists along with a range of resources that support parents and students preparing for college.
Set up a free consultation today! Ryan Chenot, Certified College Planning Specialist (518) 458-2195 ext. 3170 rchenot@capcomfcu.org Kim Donah, Certified College Planning Specialist (518) 458-2195 ext. 3106 kdonah@capcomfcu.org
Kim Ryan
College
Bound Take charge of your college journey! Matthew Conti, of Cohoes, was a 2011 winner of CAP COM’s $2,500 Weidner “Ed” Davis Scholarship.
4 | May/June ‘12
Teaching kids to save School Banking helps kids learn to save by making deposits at school. We partner with nearly 70 local schools and offer online account access and more!
Discover more today!
• School Banking Nights and Kits to get your school started.
• Visit www.capcomfcu.org/schoolbanking
• Call (518) 458-2195 ext. 4656 or send an e-mail to schoolbanking@capcomfcu.org. • Ask at any branch location.
• Kids earn money each year* with our Great Grades and Reading Program. *Must be a CAP COM member to participate. See website or ask an associate for additional details, current rates and disclosure information.
Youth Program
>>>Calendar June Summer Reading Program Kids in grades K to 12 earn up to $15 ($3 per book)* by reading up to five books between June 15 and Sept. 15.
May ValleyCats Bat Boy/Bat Girl Sweepstakes Enter before May 25 to win* a spot on the team during one of 35 home games starting June 20 at Joseph L. Bruno Stadium in Troy. Visit a branch and enter to win: • Premium Box tickets for a family of four. • A Tri-City ValleyCats baseball cap and T-shirt. • A pre-game photograph with the players. • An introduction to the crowd. • A seat in the dugout and a chance to be a bat boy/girl. *One entry per person. No purchase necessary. 35 winners will be chosen branch-wide on May 31. Winners must be between the ages of 9-18. Each winner will receive an award letter from the ValleyCats that specifies the game date awarded to the winner. CCFCU employees, volunteers and their families as well as ValleyCats employees and their families are not eligible to win.
Book entry guidelines • Ages 4 to 8 submit a drawing of a scene or the cover. • Ages 9 to 12 submit a 50-word written summary. • Ages 13 to 17 submit a 100-word written summary. Making Reading Program submissions Submit a signed entry form with each set of entries. Find forms here: www.capcomfcu.org/readingprogram. *See website or ask an Associate for additional details, current rates and disclosure information. Must be a CAP COM member to participate.
July At Money & Me Summer Camp kids learn how to manage money. The camp for members age 14 to 18 runs from July 23 to July 27. See Page 5 for details.
May/June ‘12 | 5
Credit Union
Calendar
Workshops CAP COM hosts informational workshops on topics that matter to you. Reservations are required. Unless noted, workshops are free. Money & Me Summer Camp Kids learn how to manage money and make it work for them. July 23-27 | 9 a.m.-noon each day For members age 14-18. Training Center 18 Computer Drive East, Albany AARP DRIVER’S SAFETY PROGRAM Safety program for drivers age 50 and older (AARP fee applies). June 12 & 13 9 a.m. - noon
Saturday, May 26 & Monday, May 28 Branches closed in observance of Memorial Day.
Workshop RSVP • (518) 458-2195 ext. 3168 • workshops@capcomfcu.org • www.capcomfcu.org
Include in your RSVP: • Name • Address • E-mail and phone number • Number of attendees • How you discovered our workshops
Great Escape Stop in at any branch after May 14 to purchase discount tickets to The Great Escape & Splashwater Kingdom in Lake George. Season passes are $59.99 and are on sale from May 14 through June 2. Save $10 plus tax off the regular price* of a season pass. Beginning May 14, purchase Any Day tickets for $31 and save almost $19** per adult ticket. Great Escape FUNday See details at right. Allison and James Bartley, of Schenectady, enjoy a Great Escape ride.
MAY Tuesday, May 22 Most branches open late at 8:45 a.m. due to company-wide staff training. Exceptions include: Latham Branch at 8:30 a.m. Glenmont Branch at 9 a.m. Glens Falls Branch at 9:30 a.m.
*Per-ticket price for purchase of 1-3 season passes. **Based on price for General Admission ticket purchased at the Great Escape.
JUNE Monday, June 11 CAP COM Cares Golf Tournament 10 a.m. at Wolferts Roost Country Club. See Page 14 for details. Tuesday, June 19 Early closing Main Office and Latham close at 3:30 p.m. Other branches close at 3 p.m. for staff training. JULY Wednesday, July 4 Closed for Independence Day
AUGUST Sunday, Aug. 5 Great Escape FUNday Join us at the Lake George park. See our website and July newsletter for ticket sale details.
6 | May/June ‘12
Tips for managing paperless statements Getting your financial statements electronically can save you more than paper cuts, according to Consumer Reports Money Adviser magazine. While going paperless may not be best for everyone, getting your CAP COM statements and notices electronically offers reduced clutter, more convenience and environmental benefits, according to the magazine. Download and save Don’t simply look at statements and notices on the web. Download and save statements to your computer for safekeeping and future reference.
Create a filing system Prevent your computer desktop from becoming a cluttered mess by setting up a system of folder and file names. Save confirmations Whether you’re paying a bill, making a deposit, transferring cash, or performing other financial transactions on the web, save copies of all electronic confirmations.
Log in to Connect-24 and click on the Go Green button! Go Green and get statements faster with eStatements and eNotices. Your CAP COM account documents will arrive via e-mail up to three days sooner than with regular mail. It’s safe, secure and will save paper.
Banking with your smartphone
May/June ‘12 | 7
The smartphone era has arrived. Market research firm Nielsen recently reported that half of mobile phone users now own a smartphone such as the iPhone or Android devices. And, more than two thirds of people buying new devices are choosing smartphones that feature web access and thousands of apps, Nielsen reports. “A rapidly growing group of CAP COM members are using smartphones for everyday banking. Our Mobile Banking Apps have been well rated so far but we are always looking for ways to improve,” said President/CEO Paula A. Stopera. CAP COM’s Mobile Banking Apps (see below) are great for banking on the go. What’s more, exciting new options will arrive soon!
Go
Ryan
Christie
Coming soon: Remote Deposit! Mike Theresa
Android App
CAP COM’s Remote Deposit will allow you to use a smartphone or computer scanner to capture a check image and make a deposit. With the Remote Deposit App for Android devices and iPhones, you’ll be able to take a picture of most checks and quickly submit the image for deposit using your smartphone. With a computer scanner, check deposits will be just one click away within your Connect-24 Web Banking Account. We’ll unveil more details about Remote Deposit this summer!
iPhone App
mobile! Mobile Banking supports all web-enabled hand-held wireless devices. Simply set your device to www.capcomfcu.org for access to your account. • View account balances • Make transfers and pay bills • Find the nearest branches or ATMs (Data charges may apply.)
Scan this code to download our Android App or visit Google Play.
Scan this code to download our iPhone App or visit Apple’s App Store.
8 |8March/April | May/June ‘12
Renovate and renew Get started on your home improvement projects and so much more! Our Home Equity Loans deliver great features and can help you build a brighter future.
Home Equity Loan features • Low fixed rate loans featuring withdrawal periods up to four years. • Low adjustable rate loans featuring withdrawal periods up to 20 years. • Fast and easy Home Equities featuring same-day loan approval. • Loans ranging from $10,000 to $200,000 that feature no pre-payment penalties.
The Top Five
Our top five ways to use CAP COM Home Equity Loans to build a brighter future.
1
Renovate and renew by bringing that new kitchen, family room or deck to life. Remodeling can enhance property value!
2
Consolidate and save by paying off high interest rate credit cards with one money-saving loan.
3
Pay for tuition. Make a smart plan to pay for your child’s college education.
4
Bring dreams to life. Make your dream vacation or recreational vehicle a reality.
5
Be prepared for the unexpected. Use a Home Equity Line of Credit for unexpected expenses.
Our service says it all!
CAP COM was named Best in Overall Customer Service in the May issue of Capital Region Living Magazine. We’d like to thank all our members who helped us win this great award by way of write-in votes!
Apply today! • (518) 458-2195 ext. 2924 • www.capcomfcu.org • Visit any branch location
May/June ‘12 | 9
NEW Home Equity Loans!
CAP COM has Home Equity Loan rates as low as
2.99%
APR*
CAP COM has two new Home Equity Loans featuring same-day approval and flexible withdrawal periods. The new loans are perfect for home improvement projects or consolidating debt at a low rate. • 10-year fixed rate at 3.49%APR** • 15-year fixed rate at 4.25%APR**
for six months
Our NEW loans feature:
Prime minus 1.25%
• Withdrawals from your loan over four years as you need it!
thereafter*
• Convenient payment options, no pre-payment penalties and loan amounts up to $200,000.
*Annual Percentage Rate. Mortgages in New York State only. All Line-of-Credit loans require a minimum initial advance of $5,000 and a minimum limit of $10,000. The rate quoted is based on a loan-to-value up to 80% in first mortgage position and is available for the first 6 months of a 20-year variable rate loan. Other loan options, including a 100% loan-to-value option, are available. The interest rate on this loan is variable and will adjust to Prime Rate minus 1.25% six months from the date of loan origination and shall adjust to Prime Rate minus 1.25% annually thereafter on the loan origination date. The minimum interest rate shall never be less than the Prime Rate in effect at the time of loan origination and the maximum loan rate shall be 18%. Other rates/terms available. Sample payment for 2.99% Annual Percentage Rate is $5.54 per $1,000. Rates were effective 4/15/12 and are subject to change without notice. New York State Mortgage Tax and county filing fee will apply. Additional closing costs may apply. Credit Union membership required. CAP COM FCU NMLS Identifier: 401261.
• Local origination, underwriting and servicing. Apply today! • (518) 458-2195 ext. 2924 • www.capcomfcu.org • Visit any branch location **Annual Percentage Rate. Mortgages in New York State only. All Line-of-Credit loans require a minimum initial advance of $5,000 and a minimum limit of $10,000. The rate quoted is based on a loan-to-value up to 50%. Other rates/ terms available. Sample payment for 3.49% Annual Percentage Rate is $9.89 per $1,000. Sample payment for 4.25% Annual Percentage Rate is $7.52 per $1,000. Rates were effective 4/17/12 and are subject to change without notice. New York State Mortgage Tax and county filing fee will apply. Additional closing costs may apply. Credit Union membership required. CAP COM FCU NMLS Identifier: 401261.
CAP COM
10 | May/June ‘12
Financial Services
(518) 782-0209 | (800) 688-1045 | Fax (518) 782-5433 www.capcomfinancial.com
One plan for your retirement Many people change jobs during their career and are left with multiple employer-sponsored retirement plans. Redundant investments and piles of account statements can produce money-management headaches. That’s where CAP COM Financial Services can help. Our Financial Advisors help clients select a rollover IRA1 plan that consolidates assets under one umbrella account. Rollover IRAs offer a precise mix of investments that reflect individual risk tolerance, investment philosophy and financial goals. Discover flexible distribution options and rollover IRA provisions, which offer broader and easier ways to operate within IRS rules and access retirement accounts. CAP COM Financial Services can help you utilize estate planning tools such as the “stretch IRA” and maintain tax-advantaged investments to cover the lifetimes of your beneficiaries. Also, IRS rules allow assets from companysponsored retirement plans to be rolled into a Roth IRA, which can deliver other estate planning advantages.2 Call us at (518) 782-0209 today to discover more.
“We’ll streamline your investment portfolio into a unified asset allocation plan that provides more flexibility.” -
John Shartrand Chief Investment Officer
Restrictions, limitations and fees may apply. Provided all qualifying conditions are met. The rollover will be treated as a “conversion” with income taxes due up-front. 1 2
Reliable earning power Fixed annuities* offer tax-deferred earning power, a guaranteed source of lifetime income, and protection from market downturns. Call us to learn more! *Annuities are long-term, tax-deferred investment vehicles designed for retirement purposes. Guarantees are based on claimspaying ability of the issuer. Withdrawals made prior to age 59 ½ are subject to 10% IRS penalty tax and surrender charges may apply. Gains from tax-deferred investments are taxable as ordinary income upon withdrawal. There is no assurance that the techniques and strategies discussed are suitable for all investors or will yield positive outcomes. The purchase of certain securities may be required to effect some of the strategies. Investing involves risks including possible loss of principal.
CAP COM Financial Services - Securities products offered through LPL Financial, Member FINRA/SIPC. Annuities offered through LPL Financial or its licensed affiliates. A Registered Investment Advisor, CAP COM Financial Services is a division of CAP COM Federal Credit Union. CAP COM Financial Services and CAP COM Federal Credit Union are not registered broker dealers and are not affiliated with LPL Financial. Financial planning, tax preparation and insurance services offered through CAP COM Financial Services, LLC.
Not NCUA Insured
May Lose Value
No Credit Union Guarantee
May/June ‘12 | 11
Insurance options
smart choice for their future
A
Here for you CAP COM’s Insurance Representatives are your first stop for life insurance and fixed annuities.* Get a lifetime of protection in minutes. Life insurance can protect your loved ones after you’re gone. Fixed annuities offer tax-deferred earning power at competitive rates, a guaranteed source of lifetime income, and protection from market downturns. Insurance Representative Chris Preston
A Single Premium Life Insurance Policy can play an important role in providing for your loved ones. At CAP COM Financial Services, our versatile Single Premium policies can help you: • Counter losses you may have already experienced. • Avoid future losses from market volatility. • Potentially increase the value of your legacy. • Deliver a strategy1 for a secure future and tax-free wealth transfer options. Use your assets to purchase a Single Payment Life Insurance Policy with a guaranteed death benefit that exceeds or equals your intended legacy. If you are age 55 or older, talk with us today about a policy. There may be tax implications as a result of selling assets within an investment portfolio. If contemplating this strategy, it is important to understand that life insurance is a long-term strategy to meet particular needs and liquidity may be affected. You should consult with us about the tax and legal implications of your situation. Life insurance policies contain fees and expenses, including cost of insurance, administrative fees, premium loads, surrender charges and other charges or fees that will impact policy values. All guarantees within the policy are based on the claims-paying ability of the issuing company. This strategy is not intended for variable universal life. The death benefit protection offered by a life insurance policy can be a key component of a sound financial plan. 1
Talk with us! Call CAP COM Financial Services at (518) 782-0209 and set up a meeting. Our Financial Advisors are salaried, non-commissioned professionals who provide unbiased retirement, insurance, estate planning and tax advice for our members.
CAP COM’s Insurance Representatives Brunswick Priscilla Luste Cohoes Brian Townsend Latham Christine Calacone Niskayuna Chris Preston North Greenbush Matt Clement *
Fixed annuities are long-term investment vehicles designed for retirement purposes. Gains from tax-deferred investments are taxable as ordinary income upon withdrawal. Guarantees are*1 based on the claims paying ability of the issuing company. Withdrawals made prior to 59 ½ are subject to 10% IRS penalty tax and surrender charges may apply.
12 | May/June ‘12
More car, less payment CAP COM’s Driving Sense™* Program is a low-payment lease-like alternative with fewer restrictions and no hidden costs.
“I live near Los Angeles but CAP COM’s Car Buying Experts helped me get a great deal. They found the Jetta I wanted and negotiated a low price. I picked the car up and drove off happy.” - Jonathan Vorsane, Garden Grove,Calif.
Driving Sense options: • Sell, trade or refinance your vehicle anytime. • No money down and terms from 24-48 months. • Available for vehicles model year 2009 or newer. • Work with Car Buyers to get the best Driving Sense deal.
Save time and money! Let CAP COM do the work for you! Buying a new or pre-owned car with CAP COM is easy. Choose from our two options and get started today! Full Service Option Get pre-approved for an Auto Loan** then let our Car Buying Experts find the car you want and schedule a test drive. Then, we’ll negotiate the best price and trade-in value. It’s that easy! Finance Option Get pre-approved for an Auto Loan or Driving Sense™ lease-like alternative** and go shopping with confidence. See above for more about Driving Sense.
CAP COM Auto Loans Model Year 2009-2013 2009-2013 2007-2008
Loan Term 60 months 72 months 60 months
Rate 2.69%APR* 3.69%APR* 3.19%APR*
Convenient features • No down payment required! • Free 30-day pre-approval! • Free biweekly payments. Pay it off faster!
Apply today! • Visit www.capcomfcu.org • Call (518) 458-2195 ext. 2924 • Visit any branch location today!
• Annual mileage options ranging from 12,000 to 18,000. • No security deposit or acquisition fee. • No early termination penalty. Discover more today! • Visit www.capcomfcu.org • Call (518) 458-2195 ext. 2924 • Visit any branch location today! *Driving Sense is offerred through a partnership between CAP COM FCU and the Auto Financial Group.
Refinance your car! If your Auto Loan rate is higher than those listed to the left, call CAP COM today to start saving! Refinance your Auto Loan with rates as low as 2.39%APR* and you could: • Pay off high-interest debt. • Reduce monthly payments. • Shorten the term of your loan. Contact our Lending Experts today and ask how you can refinance your Auto Loan.
Car Buyers Helpline is an independently incorporated subsidiary of CAP COM FCU. *Annual Percentage Rate. All rates quoted are for individuals with excellent credit who select our Automatic Payment Plan. Individuals with less than excellent credit and/or who do not select our Automatic Payment Plan may be offered a higher rate. Rates are accurate as of 4/15/12. Rates subject to change without notice. Visit our website or call for rates and terms. **Auto Loans and Driving Sense options are available to credit qualified members. Driving Sense is offered through a partnership between CAP COM FCU and the Auto Financial Group.
May/June ‘12 | 13
Homebuyers trust CAP COM. Discover Mortgages with these great features: • No PMI on select Mortgage programs. • Little or no closing costs. • Little or no down payment. • Local origination, underwriting and servicing.* • Easy and convenient application process in person, online or in 15 minutes or less by phone! Get started today! • (518) 458-2195 or (800) 468-5500 ext. 2920 • www.capcomfcu.org • Visit any branch *While many of our mortgage products are serviced locally there may be instances where this is not the case. Our mortgage experts can provide you with information regarding the servicing of your particular loan. Mortgage products are offered by our Mortgage Team, CCFCU Funding LLC, which is an independently incorporated subsidiary of CAP COM FCU. Mortgages in New York State only. Home loan interest may be tax deductible. Consult your tax professional about deductibility in your situation. Licensed Mortgage Banker - NYS Dept. of Financial Services. CCFCUF NMLS Identifier: 290363. CAP COM FCU NMLS Identifier: 401261. Principal Address: 453 New Karner Road, Albany NY 12205.
Refinance and
save Get a free analysis from our Licensed Mortgage Experts and find the refinancing solution that is right for you. • Refinance and lower your Mortgage rate. You could save hundreds on your monthly Mortgage bill. • Refinance and shorten your Mortgage term. You could save thousands in the long run. • Refinance and consolidate high-rate debt or pay for a major expense. Refinance for more than you owe and use the difference for anything from home improvement to college tuition. Start today! • (518) 458-2195 or (800) 468-5500 ext. 2920 • www.capcomfcu.org • Visit any branch
14 | May/June March/April ‘12‘12
Events roundup Warmth of Wine
In March, CAP COM was proud to continue its role as presenting sponsor of the Warmth of Wine fundraiser to benefit Colonie Senior Service Centers. The event has raised more than $200,000 over seven years to help local seniors on fixed incomes with the cost of home heating. More than 375 people, including CAP COM volunteers, gathered at The Century House to support our senior citizens.
Art Goedeke Memorial Scholarship
Bowl-a-thon
CAP COM staff and volunteers got their bowling shoes on to help support the Foundation’s year-round community projects. More than 200 bowlers gathered on a Sunday in March at Uncle Sam Lanes in Troy for the second year in a row. “The commitment and generosity of our staff is at the heart of all our charitable efforts. We raised nearly $4,500 and everyone had a great time,” said Foundation Administrator Theresa Petrone.
CAP COM President/CEO Paula A. Stopera and scholarship winner Robert Bornhorst stand with the Goedeke family including Nina Long, Anne Crandall, Art Goedeke, Jr. and Debbie Goedeke.
The late Art Goedeke was a longtime Credit Union member with a passion for computer science and information technology. In 2006 his family set up an annual memorial scholarship of $2,000 to help a student with similar career aspirations. The 2012 winner of the Art Goedeke Scholarship was Robert Bornhorst, of East Nassau. Robert is a graduate of Averill Park High School and attends Rensselaer Polytechnic Institute, where he is majoring in bioinformatics and molecular biology.
Join us at the CAP COM Cares Foundation’s 17th Annual Charity Golf Tournament and help raise money to support our community outreach and scholarship programs. CAP COM Cares Golf Tournament Monday, June 11 starting at 10 a.m. Wolferts Roost Country Club, Albany
Get your tee time!
Register to play or sign up as a sponsor! Theresa Petrone Foundation Administrator (518) 458-2195 ext. 3553 tpetrone@capcomfcu.org
May/June ‘12 | 15
In the spotlight In March, CAP COM recognized employees for outstanding efforts in support of members and fellow employees with TOP Awards. TOP Support Bob Bascom Regulatory Compliance Officer Main Office 19 years of service
TOP Sales June Faragon Loan Officer Main Office 22 years of service
TOP Service Noreen Connor Client Services Associate CAP COM Financial Services Main Office 11 years of service
Leadership Award Julie Hughes Risk Manager Main Office 14 years of service
Julie Bob
June
Noreen
Your
Debit Card at checkout
Paying with your CAP COM VISA® Debit Card is fast, easy and secure. And, in some cases, you can redeem Purchase Rewards and enjoy discounts. Pay with your Debit Card Use your Debit Card at checkout – in person, online or over the phone. It’s fast, easy and secure. And, most purchases enjoy VISA’s Zero Liability Protection.* Also, you can get cash back at checkout for no fee at select retailers – a great ATM alternative.
Discounts tailored to you! CAP COM’s new Purchase Rewards Program** features online and in-store discounts tailored to you. Find Purchase Rewards on the web on our Connect-24 Home Page! Add Purchase Rewards to your CAP COM VISA® Debit Card in Connect-24 by clicking on offers. Then, use your Debit Card at checkout to activate discount offers. Purchase Rewards discounts are not applied at checkout, they are deposited to your account the month after your purchase.
*Zero Liability Protection excludes ATM transactions and non-VISA-branded transactions. **Please read Purchase Reward offer details within Connect-24 for offer redemption information. To see redeemed offers or the total value of redeemed offers, please visit the rewards summary page in Connect -24. Personal information will not be shared with retailers.
16 | May/June ‘12
Saving money could take five minutes Our Five Minute Financial Checkup has saved some members more than $500 per month!* Stop in at any branch location or call us at (518) 458-2195 and speak with a helpful CAP COM Associate. Discover our real-world strategies to reduce monthly expenses. Strategies to save • • •
Reduce your debt. Consolidate high-rate debt into a single CAP COM loan. Find more tools and calculators at www.capcomfcu.org. Save with automatic withdrawals. Set aside a small amount from each paycheck using a scheduled transfer in our Connect-24 web banking system. Set up a unique Member Choice Savings Account with a personalized account name. Set aside money for bills or save for a special purchase!
Get your Five Minute Financial Checkup today! • Call (518) 458-2195 or (800) 468-5500 • Ask an Associate at any branch location
* CAP COM FCU cannot guarantee that Financial Checkups will help all individuals realize saving.
At a glance Phone CCFCU Phone CCFCU Toll Free CCFCU Fax Touch-24 Touch-24 Toll Free
(518) 458-2195 (800) 468-5500 (518) 458-2261 (518) 458-8986 (800) 634-2340
BRANCH Hours Monday to Wednesday Lobbies 8:30 a.m. - 4:30 p.m. Drive Thrus 8 a.m. - 5 p.m.* Thursday and Friday Lobbies 8:30 a.m. - 6 p.m. Drive Thrus 8 a.m. - 6 p.m.* Saturday Lobbies 8:30 a.m. - 12:30 p.m. Drive Thrus 8:30 a.m. - 12:30 p.m. *See Early Drive Thru Hours below. See Glens Falls hours at right. EARLY DRIVE THRU HOURS Monday to Friday Main Office & Latham 7:30 a.m.
Branch and ATM Locations Albany (Main Office and mailing address) 18 Computer Drive East Albany, NY 12205-1168 Brunswick 799 Hoosick Road Clifton Park 1744 Route 9 Cohoes 219 Ontario Street Colonie 341 New Karner Road Glenmont 384 Bender Lane Glens Falls 8 Glens Falls Tech Park New Glens Falls hours start June 4: Monday to Friday 8:30 a.m. to 4:30 p.m. Latham 4 Century Hill Drive Niskayuna 582 Balltown Road North Greenbush 233 Route 4
ATM Locations Clifton Park Food Court, Clifton Park Center Waterford (Limited branch hours) 260 Hudson River Road SURCHARGE-FREE ATMs SUM Networks and CO-OP ATMs STEWART’S SHOPS ATMs Use any Stewart’s Shops ATM for just $1 per withdrawal.* *Initial fee is $2 and CAP COM will reimburse members $1 for each withdrawal within 24 hours.
Locate ATMs at www.capcomfcu.org or with our Mobile Banking Apps. WEB & MOBILE BANKING www.capcomfcu.org Secure online banking and convenient mobile-device banking featuring CAP COM’s iPhone and Android Apps.
CAP COM FCU is federally insured by the National Credit Union Administration.
Member Company
Discounts Total Service Pro Get 10% off house, roof and window washing Get 10% off roof washing, power washing and window cleaning. Total Service Pro covers the Capital Region and specializes in washing roofs, decks, patios and all types of siding. Call (518) 877-9274 or visit www.877wash.com for more information.
Tri-City ValleyCats 15% off at the team store
Get 15% off1 ValleyCats gear purchased at Joseph L. Bruno Stadium. Use your CAP COM VISA® Debit or Credit Card to buy discounted items at SouthPaw’s Den, the official team store. New season starts June 18! See our Bat Boy/Bat Girl Sweepstakes on Page 4! Cannot be combined with other discounts.
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Become a Member Company CAP COM serves more than 500 Member Companies. It’s easy for employees at Member Companies to join CAP COM. Add CAP COM to your benefits package for FREE and receive: • On-site presentations about CAP COM benefits. • Educational workshops at your location. • Unique promotions exclusively for our Member Companies. • A summer visit from the CAP COM Ice Cream Van. All Member Companies can join our Member Discount Program.** Discounts are offered to CAP COM members on our website and in our newsletter. Find a full list of discounts at www.capcomfcu.org/discounts.
Call Carie to discover more today! Carie Sala Business Development Manager csala@capcomfcu.org (518) 458-2195 ext. 3671 www.freecompanybenefit.com
**Offer details vary by vendor. Program effective as of 2/1/10 and updated as of 4/15/12. Credit Union does not endorse or guarantee the products or services of Member Companies and is not liable for consequential direct or indirect damages which may result from the purchase of a good or service. Previous purchases excluded. Program subject to change or cancellation without notice.
PRSRT STD U.S. Postage PAID Albany, NY Permit #186
Log in to Connect-24 and click on the Go Green button!
18 Computer Drive East Albany, NY 12205-1168
Go Green and get statements faster with eStatements and eNotices. Your CAP COM account documents will arrive via e-mail up to three days sooner than with regular mail. It’s safe, secure and will save paper.
Volume 28 • Number 3
Changing lives | 2 Teen volunteers honored with Making a Difference awards.
May-June 2012
of Communication
Lines
|8
Great Escape | 5 Get FUNday, Season Pass and Any Day Ticket details.
Renovate renew and
Plan to save | 16 How much will you save with a Financial Checkup?