®
oundtable:
Care concerns Healthcare providers discuss the curent state of healthcare, from efforts to make healthcare more affordable to engaging the aging population and meeting the demands for specialized cancer care.
Ravi Chari, MD President HCA West Florida
How is HCA helping to keep healthcare affordable and accessible? We know that in the Tampa Bay, we need to meet the consumer on their terms. In this area, we have around 4.8 million people, all of whom are potential customers, and when they start seeking healthcare and making choices, they become consumers. We want to make sure we connect and demonstrate our relevance to our potential customer base through our service offerings and outcomes. To that end, we are leveraging services such as telemedicine to achieve the convenience our patients desire and deserve. We are also working to make sure we have transparency and availability of information. How is HCA West Florida working to push preventive healthcare? We work with primary care physicians to ensure we can support them. Convenient access to the hospital test results involving their patients is one way we ensure that they have essential information to help physicians push preventative healthcare. We also use our data systems to help identify issues to intervene at an earlier stage. How are you avoiding provider burnout? We asked 600 of our caregivers to come up with a common purpose to explain why they are in healthcare: “We make a difference by providing compassionate care to those we are privileged to serve.” I want our over 25,000 people who work in our hospitals to know we make a difference by focusing on patient safety, welcoming all with hospitality, empathizing with our patients and families, and ensuring efficient, cost-effective care. 126 | Invest: Tampa Bay 2020 | HEALTHCARE
