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MEET CAPRICORN RISKS NEW HEAD OF SALES LES MCGREGOR For Les McGregor, joining Capricorn Risk Services after 30 years working in the Australian insurance industry felt like coming home. “I used to deal with Capricorn a long time ago, back in about 2000,” he said. “I was working for a company who used to assist with the insurance for Capricorn back then. In those days it was just the automotive division, so I worked fairly closely with them in providing members with insurance. “Then I was also working closely with the Area Managers, as understanding the benefits of Capricorn I was keen to promote the cooperative.” Fast-forward a couple of decades and Capricorn has its own, well-established, mutual protection arm in Capricorn Risk Services, and Les, as our new head of sales, is in charge of Capricorn Risk’s field team of nearly 40 people. It was an opportunity he jumped at. “For me, it was going back to probably the days that I enjoyed the most — which was working, dealing in the motor trade industry,” he said. “I enjoyed being out on the road, going into workshops and talking with mechanics and panel beaters and auto-electricians. You’re dealing with good people, hard-working people, and I really enjoyed being able to help them out and make sure they had the adequate protection.”
teams love being face-to-face with Members and I cannot wait to join them. Despite lockdowns and restrictions, Les said he was proud of the service the Capricorn Risk Services field team has been able to provide to Members during the pandemic. “The way our leaders and account managers have been able to get on with their jobs in tough times — not being able to see Members, but making phone calls and trying to help the Members out as much as possible — that’s really pleasing to see,” he said. “They really care about the Members.” Les, who has worked in the insurance and protection industry in Australia since the age of 18, said the fact Capricorn Risk Services is a mutual makes a big difference to the way it engages with Members and the service provided. “Nearly all insurance companies in Australia are actually pulling back and winding down their field force,” he said. “We’re actually looking to grow ours. We’ve received feedback from Members that it’s important that we’ve got people seeing them face-toface.” “It’s part of what makes it a great place to work — because we’re going out and seeing Members, building relationships with them, helping them and, I suppose, helping them grow their businesses, too.”
As restrictions ease, Les is looking forward to getting out onto the road. “It’s unfortunate that with COVID at the moment I haven't been able to go out and see too many Members,” he said. "Our field
Contact Capricorn Risk Services 1800 007 022 I info@capricornrisk.com I capricornrisk.com Products sold through Capricorn Risk Services Pty Ltd (ABN 93 111 632 789) are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you. Capricorn Risk Services Pty Ltd is a Corporate Authorised Representative (No. 460893) of Capricorn Mutual Ltd (AFSL 230038) and Capricorn Insurance Services Pty Ltd (AFSL 435197).
