Blackpool Care Services Directory by Care Choices Ltd

Blackpool

Care Services Directory 2012/13

The comprehensive guide to choosing and paying for care • Home support • Care homes • Specialist care • Useful contacts

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

F_BAR_3660 Blackpool Care Choices_Layout 1 07/06/2012 16:16 Page 1

Choosing the right care home for Mum was made easy. • Nursing Care • Residential Care • Dementia Care • Respite Care • Diverse Services

From the moment my mother and I first visited her Barchester home, we knew we had found somewhere pretty special. Elegant surroundings, delicious food and beautiful gardens were made even more appealing by the presence of like-minded residents with whom she can socialise and enjoy activities. For my part, knowing that she’s safe in the care of such a dedicated and compassionate team gives me great peace of mind. And for that I’m extremely grateful.

T hank you, Barchester ! YEARS 1992

2012

Why not call us or drop in for a chat over a cup of tea?

www.barchester.com

Glenroyd Care Home 1 Glenroyd Close, Whitegate Drive, Blackpool, Lancashire, FY3 9HF Tel: 01253 923 187

Langdales Care Home 117-119 Hornby Road, Blackpool, Lancashire, FY1 4QP Tel: 01253 923 174

Contents Welcome from Blackpool Council

What if I can no longer cope in my current home? 14

Living well

‑ Housing with care

Staying active

‑ Who can apply?

‑ Perhaps you could volunteer

‑ Sheltered housing

‑ Learn something new

‑ Adaptations

‑ It is good to get out!

‑ Floating support

‑ Can’t find what you want?

How do I choose the care home I need?

Maintaining your home

‑ Types of care home

‑ Equipment for daily living

‑ Accreditation of Blackpool’s care homes

‑ Benefits advice

Paying for care

‑ More information

‑ Twelve-week property disregard

Help and advice from Social Services

‑ Deferred payment agreements

‑ Working out what kind of support you need

‑ Attendance Allowance

‑ Will I have to pay for my care and support?

‑ NHS Nursing Care Contribution

‑ What happens after the assessment?

‑ What if you run out of money?

‑ Contacting Blackpool Social Services

What will you have to pay for your care?

‑ Keeping people safe

‑ Complaints

Care home checklist

‑ What services are available to help you stay at home?

Listings of care providers

‑ Home care providers

‑ Care homes

‑ Care homes with nursing

Index

Personal care at home

‑ Leaving hospital

‑ Help when you go home

Specialist services

‑ Support for carers

‑ Learning disability

‑ Physical disability

‑ Stroke services

‑ Mental health services

‑ Dementia services

‑ End of life care

‑ Bereavement support

Alternative formats

Blackpool Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Blackpool Council nor Care Choices can be held responsible for any errors or omissions.

Front cover photograph © Michael Hirst

This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

Welcome from Blackpool Council Welcome to this year’s edition of the Blackpool Care Services Directory. This is the third year that we have worked with the publishers Care Choices to produce local information which aims to help you make the best decisions about the support you need. The Directory will also run in parallel to the continued development of the Blackpool4Me website which particularly focuses on social care provision. This Directory will cover social care as well as wider community services that can provide support to individuals in keeping well and safe. The personalisation agenda is now evolving nationally and locally which promotes independence of choice enabling people to choose how they want their care provided and by whom. This is why good information is crucial about the range and type of services that people may choose to use. In light of this we have made a conscious effort to introduce a greater range of services which are more responsive to people’s needs. For example, there has been a move from building - based services in some areas to one of ‘community’ whereby individuals access a selection of activities that may be held in different venues. Social Services has had to equip itself to enable it to be able to respond to client requirements where they choose to exercise control over their care. In Blackpool we have taken significant steps in redesigning systems and models of care and support, and we intend to build strongly on our progress to date to maintain the drive towards personalisation. Our overall aim is to secure a shift to a position where as many people as possible are enabled to stay healthy and actively involved in their communities for longer, and delaying or avoiding the need for targeted services. Those, however, who do need such help should have maximum control over this, with the information, means (financial and practical) and confidence to make it a reality. There is a whole new agenda on the horizon around the integration of health and social care and we work hard at our partnerships, particularly

in light of the fact that people are coming out of hospital much sooner now and often require multi disciplinary support packages. The maintenance of independent living is paramount to what we do, where appropriate, and Commissioners at the Council have a key role in contracting a wide range of homecare and reablement services in order to meet need. The Council is committed to commissioning, contracting and providing high quality services for Blackpool’s resident population. As well as being regulated ourselves and working closely with the Care Quality Commission we also monitor all of our providers in adult social care to ensure that standards are maintained and that our clients are well looked after. It is important also to note that despite the advent of the personalisation agenda, where people cannot or do not wish to organise their care, we will still do it for them and/or direct them to the help they require. Should you require any further information about any aspect of support and care please contact us: Social Services Direct: 01253 477592 E-mail: social.services@blackpool.gov.uk www.blackpool.gov.uk Delyth Curtis Assistant Chief Executive (Director of Adult Services) Councillor Kath Rowson Cabinet Member Adult Social Care

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Living well Staying active Staying physically active not only helps with mobility, blood pressure and managing your weight, mentally it makes you feel good too. Staying active is not just about going to the gym – dancing, bowling and walking are all good ways to get exercise, have fun and meet new people. It is also important to keep yourself mentally active by sharing your skills and learning new things. Search www.blackpool4me.com for information on local community activities, organisations and special interest groups. There’s so much going on and lots of information about a wide range of activities and services.

For further information contact: • 01253 478463 for information about local walking groups, cycling and gentle exercise sessions. • 01253 478007 for information contact Active Blackpool about how access local sport and activities. •

01253 477477 for information on the free Blackpool Leisure Card and concessionary scheme, which offer discounts on local health and leisure facilities.

Go to www.blackpoolgazette.co.uk/whats-on for information on the groups and societies that meet in the town.

Perhaps you could volunteer. • 01253 301004 – Blackpool Volunteer Centre for information about general opportunities to volunteer in Blackpool.

• 01253 476884 – Social Care Volunteers Services – for information on opportunities to volunteer with Blackpool Social Services.

Learn something new. • 01253 352352 – Blackpool and the Fylde College. • 01253 478131 – Adult and Community Learning (local daytime and evening classes). • 01253 478080 – Libraries in Blackpool offer great learning opportunities as well as resources.

• 01253 356108 – University of the Third Age (lifelong learning opportunities). • 0151 243 5340 – Workers Education Association (providers of adult education opportunities).

It is good to get out! There are lots of things going on locally. Many local groups and societies meet regularly around the area, often in community settings such as churches, sports/community centres or pubs, so it’s very likely that there is something happening close by that is of interest to you. To find out more have a look at the ‘Eve’ section in the Gazette or look on the notice boards in the local shops and supermarkets. www.blackpoolgazette.co.uk/whats-on • 01253 478080 – Libraries have a list of local organisations. • 01253 624505 – The Council for Voluntary Services also holds a list of local organisations.

Search www.Blackpool4me.com for information on local groups and societies that meet in the town. It can be hard going to a group for the first time but all groups are keen to keep up their membership and existing members will be happy to welcome a new face. If you can, phone and tell the organiser that you would like to come to the next meeting, so they can meet and welcome you. You could ask them to meet you at the door so that you are not going into the room on your own. Often you can visit groups for a couple of sessions before you decide whether you want to join or not.

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Staying active continued Can’t find what you want? You could start your own group. Social groups meet in a wide variety of places - from coffee shops to community centres – and get involved in a wide range of activities from reading groups to knitting. Advertise in the local shops and send a letter to the Gazette to attract other like-minded people.

For advice on setting up your own group contact 01253 624505 - The Council for Voluntary Services - who will be able to advise you about what is involved.

Maintaining your home Having a warm and weatherproof home is an important part of staying well and maintaining your independence. If you feel your home is getting too much to cope with, there may be help for you to keep on top of the repairs and improve the insulation.

in your own home and receiving Income Support/Employment Support Allowance AND Disability Living Allowance.

Contact:

•

• 01253 651555 – Care and Repair may be able to help if you are over 60 and living in your own home or a private tenancy, or under 60, living

• 01253 477760 – For advice about your housing options if you are finding living in your current property difficult.

01253 478375 – Safe and Secure Directory provides information on local traders who have been vetted by Trading Standards, agree to work fairly and honestly and work to a high standard.

Equipment for daily living The simplest things can make a difference to our lives. Things like jar openers, helping hands, long handled shoe horns or talking clocks can make everyday living safer and easier, whether you need help permanently or just for short while after an operation or illness.

Go to AskSARA at www.blackpool.gov.uk/ asksarablackpool, answer a few simple questions and get expert advice. Alternatively you can ring the AskSARA helpline on 0845 130 9177 (10am - 4pm Monday to Friday). Contact Social Services Direct on: 01253 477592 for a list of local and national providers of equipment.

Benefits advice Money worries can contribute to both mental and physical illness. Make sure that you are taking advantage of all the sources of income you are entitled to. • 01253 476843 - Advice Link for information about local roadshows and events.

• 01253 622812 - Age UK. • 01253 308400 - Citizens Advice Bureau. • 01253 472202/472203 - Disability Information and Support (Access Lancashire).

More information Any of the following organisations will be happy to provide you with advice and assistance: • 01253 622812 - Age UK.

• 0500 639 000 – Lancashire Care Mental Health Helpline (Monday to Friday 7pm – 11pm; Weekends 12 midday – 12 midnight).

• 01253 472202/472203 - Disability Information and Support (Access Lancashire).

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Help and advice from social services There may be a time when you need some help or advice from Blackpool Social Services. This Directory describes the kind of support that we may offer to people aged 18+. Our aim is to support independence and choice and enable people to find help, and learn or re-learn the skills they need, so that they have the confidence to live independently.

Anyone can contact us for free advice and information about a variety of care and support options available locally. Contact Social Services Direct on: 01253 477592 or visit Blackpool Council website for more information: http://www.blackpool.gov.uk/

Working out what kind of support you need A social care worker will visit you, either at home or in hospital, to talk to you and, with your permission, your carer, family, friends and other professionals involved in looking after you. They will help you to work out what you want to do and what help you need to do it. This may be simple and quick or take time depending on your circumstances. Throughout your assessment you can chose to have a relative, friend, an advocate or carer with you to support you. Everyone is entitled to an assessment irrespective of their financial circumstances - and it will be free. Blackpool Social Services supports people to stay as active and independent as possible in their own home, but we can only provide support to people with the highest needs. As part of your assessment, we will work out with you whether you are eligible for services.

If you are not eligible for support from us we may be able to put you in touch with other organisations which may be able to help you. We may suggest a range of other services or support that you can get yourself, which may help to increase your independence. For example: help and advice to maximise your benefits; assessment for equipment from an Occupational Therapist; assisted shopping service, or accessing social activities and support within your local community plus many other options. If, following the assessment, you need ongoing support from us with your care you will be given a Personal Budget, which will give you greater control and flexibility to plan your own support. We can help you to plan your support and you can choose whether to make and manage your own care arrangements or you can ask us to help you do this.

Will I have to pay for my care and support? Blackpool Social Services use national guidelines called â&#x20AC;&#x2DC;fairer contributionsâ&#x20AC;&#x2122; to work out how people should pay toward any services they receive from us. You will be offered a financial assessment to see whether you can get help towards the cost of the

care and support you need. You may be asked to contribute towards the cost of your care and support. For further advice on paying for care, please see page 17.

What happens after the assessment? If you are eligible for support, the next stage is to draw up a Support Plan which describes the sort of help and support you want, clearly stating the things that are important to you. You can write your Support Plan yourself, ask family and friends to help, or ask us to arrange for someone to support you to do this. Once your Support Plan has been agreed by us we will confirm how much money is available to

you to spend on your care and support and how long you will receive it. You can choose to manage the money yourself; or ask someone to help you; or, if you prefer, we can manage it on your behalf. The same applies to organising your care. You can arrange your support yourself; or ask someone to help you; or ask us to do it for you if you prefer.

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Help and advice from Social Services continued Contacting Blackpool Social Services Whatever your level of need, we will always offer advice and direct you to people who can help you if we can’t. You can visit, telephone or write to us or you can ask a friend, relative or your GP or nurse to contact us on your behalf. If you are in hospital, the nursing staff can arrange for us to contact you, either during your stay in hospital, or on your return home. Alternatively NHS workers in the community can,

with your permission, pass your information to us for follow up. If you are a carer (you provide regular and substantial care to a relative or friend, and are not paid for it), you are entitled to an assessment of your needs, regardless of whether the person you look after receives services from us or not. For further information, please visit the website: www.blackpool.gov.uk or call Social Services Direct on 01253 477592.

Keeping people safe Due to age, disability, illness or lifestyle, some adults may not be able to protect themselves against abuse or exploitation. Abuse can take many forms – physical, sexual, emotional, financial, neglect discrimination, institutional. It can happen anywhere – in a person’s own home, in the community, at work, in college, in health settings, care homes and day centres. Anyone can be an abuser – and it is often the person that you least expect. Abusers can be members of the family, care workers, family members, friends, neighbours, volunteers or a stranger.

If you notice: • changes in a person’s behaviour or mood • unexplained injuries • signs of fear or distress • signs of neglect, or • theft, fraud or unexplained financial worries and that person: • is over 18 •

is receiving or may need community care services because they have a learning disability, or physical disability or because of age or illness, or

• is, or may be, unable to take care of themselves or unable to protect themselves against significant harm or exploitation please contact Social Services Direct on 01253 477592.

Complaints Blackpool Social Services aims to provide a high quality service. To support us in delivering this aim we would like you to tell us what you think of our services. We are always interested in your comments and happy to receive compliments, but if you are unhappy with the services you receive you have the right to complain.

Most complaints can be sorted out by the staff you know, but if you are uncomfortable about talking to them or they are unable to help, please contact the Customer Relations Manager, Children and Adults Services, Progress House, Clifton Road FY4 4US. Tel: 01253 477700, or email social.services@blackpool.gov.uk

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

What services are available to help you stay at home? Care & Repair Blackpool Care & Repair Agency provides a wide range of services to older and disabled residents in Blackpool and aims to help you to live independently in your own home in comfort, warmth and security. Blackpool Care & Repair Agency is a Home Improvement Agency (H.I.A.) and is committed to allowing you as much dignity, independence, choice and control over your lives as possible. They will listen to your issues and provide a detailed overview of their services allowing you to make informed decisions about your home and the services you want from them. For more information on any of the Blackpool Care & Repair Services, call 01253 651555. Blackpool Vitaline Blackpool Vitaline offers a 24 hour link to a Blackpool-based call centre, so, in an emergency, if you fall or have a sudden illness, or if you need advice or support for any reason, a professional team is just a phone call away. You can join Blackpool Vitaline permanently or just for a few weeks - for example, when your carer is on holiday or if you need extra reassurance when you have just left hospital. Telecare Telecare offers products and services that can prompt, remind and inform people and their carers about things in daily life which need to be done such as taking their medication on time. They can alert a family member or carer that a person has got out of bed at night and needs assistance. Or they may alert a monitoring centre that something has happened and appropriate action should be taken.

By pressing a button, an alert is directed to a call centre that will respond instantly to a call for help. Telehealth Telehealth technology provides patients with devices at home so that they can collect their own vital signs at home, such as weight measurements, blood pressure and heart function. The information is automatically sent to Vitaline where it is monitored against parameters set by a clinician during an initial assessment. The devices can support people with particular long-term conditions, such as Chronic Obstructive Pulmonary Disease, heart failure or diabetes. This reduces the need for outpatient appointments and alerts nurses and doctors to manage health needs. For further information on all Vitaline Services including Telecare and Telehealth call 01253 477678.

Looking for care or support? For independent, impartial advice on your care options, call this Directoryâ&#x20AC;&#x2122;s advice line on freephone 0800 38 92 077 We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

Advice for older people

Visit www.carechoices.co.uk for further assistance with your search for care

Personal care at home Home care services (also known as domiciliary care) aim to help those struggling to cope in their own homes with daily activities such as getting in and out of bed, dressing and toileting. They can also help with daily living or domestic tasks like laundry, shopping and some meal preparation. For those with special needs, specially trained staff are available. Home care is available for older adults and people of any age with a physical or learning disability, or a mental health problem. The service can also help parents and carers of children with disabilities and provide support to your own carer if you have one. Home care services can be provided by: • Independent agencies • Voluntary agencies • Individuals (using Direct Payments) The amount of care you receive each week will depend on your assessed needs (this will be worked out with us first) and will be delivered by a small team of carers. They must be specially trained in areas such as manual handling, first aid and food hygiene. Carers will also have had background checks with the Criminal Records Bureau and the Vetting and Barring scheme. Some agencies offer a night sitting or even a livein service and some are also registered as Nurses’ Agencies, meaning they can provide registered nurses if needed. If you prefer to contact care at home services

without coming to us you will find listings of all local services starting on page 20. All home care organisations that provide personal care must register with, and be inspected by, the Care Quality Commission (CQC), which ensures that quality standards are met by the service and that staff are appropriately trained to do the job. Before you choose a home care agency please read their most recent inspection report available at: www.cqc.org.uk. You may be able to get financial help from us towards the cost of care at home. Some people pay a reduced amount or don’t have to pay anything at all. Your financial assessment takes into account your ability to pay and your disability-related expenditure. You can contact Social Services Direct on 01253 477592.

Leaving hospital Once in hospital you may be put in touch with the Hospital Social Work Team. If you, your carer, family or hospital staff think that you will need extra support when you leave hospital, you can ask us.

Contact the Hospital Social Work Team on 01253 477592 to carry out an assessment whilst you are in hospital or before you go into hospital if you are waiting for an operation. See page 7 for an explanation of what an assessment is.

Help when you go home A social care worker will agree a discharge or care plan with you, which tells you what help and support will be arranged for you when you return home. This makes sure that you can leave hospital safely as soon as you no longer need hospital care. Someone from Social Services will contact you

after you have returned home to check that the care plan is still right for you. The help may be increased or reduced depending on how you are. The aim is to provide the right short-term help to allow you to recover your independence.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Specialist services Support for carers A carer is someone, who, without payment, provides help and support to a partner, child, relative, parent, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability. As a carer you may be entitled to a Social Services assessment in your own right, if you are providing regular and substantial care. However, you do not have to have a carer’s assessment. If you choose not to have one, it will not stop the person you care for from receiving services. If you would like more information, ask your social worker or call Social Services Direct on 01253 477592. Blackpool Carers’ Centre provides a range of support to enhance the lives of unpaid carers of all ages. The Centre provides emotional and practical support, trips and activities, opportunities to access

funding for breaks, whole family support and a free quarterly magazine. Contact Blackpool Carers’ Centre at: Norman House, Robson Way, Blackpool, FY3 7PP Tel: 01253 393748 admin@blackpoolcarers.org www.blackpoolcarers.org

Learning disability If you are assessed as eligible for services from us, the Community Learning Disability Team can help you to access services designed around your specific needs. This might range from personal care provided in your own home, specialist equipment, help finding work, opportunities to volunteer, through to advice on your housing options. We also provide a daytime support service which

is delivered from a number of community settings including the new newly refurbished ‘Activity Hubs’ at the Centre for Independent Living on Whitegate Drive in Blackpool and the Old Library in Bispham. The Centre for Independent Living includes a café which provides work experience for people with a learning disability and is a vital part of an individual’s pathway to employment.

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Specialist services continued Physical disability Blackpool Centre for Independent Living (BCIL) provides anyone living in Blackpool with a single point of contact for any issues relating to their disability and how they want to live their lives, as well as facilities for use by disabled people and the community. The Centre can provide a wide range of information and can help people link into other local services. The Centre is fully accessible and help with personal care needs may be available if this is needed to support you accessing the centre, although this would need to be by prior arrangement agreed with you, including whether there is a charge for the care. You are always welcome to bring your own carer(s) with you if you wish. There is a fully equipped Changing Places toilet, and fully accessible showering facilities.

Assisted showering can be arranged, subject to carer availability and may be subject to a charge, or your own carer(s) may assist you using our facilities. There is a popular and reasonably-priced community cafĂŠ, meeting rooms, accessible IT in an informal setting (with help using computers available at various times) and the opportunity to get advice about and try equipment for daily living. There is also a range of health services available, targeted towards disabled people available, an independent advice service for disabled people, and volunteering opportunities with support tailored to your individual needs. Contact BCIL at: 259 Whitegate Drive , Blackpool FY3 9LJ Tel: 01253 476880

Stroke services The Blackpool Information Advice and Support Service provides practical assistance, essential information and emotional support to people who have had a stroke, family members and carers. They help families prepare for the changes that

inevitably happen because of a stroke, and make sure they are able to cope - both physically and emotionally. The service can also help people who live alone. They can be contacted on 01253 762665.

Mental health services In Blackpool, health and social care services for adults with mental health problems are an integrated multi -disciplinary service. The Single Point of Access takes responsibility for the allocation of referrals to the most appropriate

service within a range of service options. Contact: 01253 651225. Mental Health Services for Older Adults can be accessed by contacting Shorelands on 01253 657350.

Dementia services The Dementia Adviser Service is primarily for people with dementia, as well as their supporters and carers. It is available to any Blackpool resident who has a diagnosis of dementia or feels concerned about their memory and would like information and advice. The Dementia Friendship & Support Network provides opportunities for people with dementia and their carers to meet each other, make friends and take part in a range of activities such as day trips across the North West, social afternoons,

cabaret events, tea dances and much more. The Network helps people with dementia to come together and gain emotional and practical support from each other through the sharing of their own knowledge and experiences. The Network is available to any Blackpool resident who has early stage dementia. Both the Dementia Adviser Service and the Dementia Friendship & Support Network can be contacted on 01253 405959.

Helping you to Choose and Pay for care â&#x20AC;˘ 0800 38 92 077 Advice for older people

Specialist services continued End of life care People reaching the end of their life and their families can experience a tremendous sense of isolation, and can feel shut out of social circles and distanced from their communities. A lack of conversation is perhaps the most important reason why peopleâ&#x20AC;&#x2122;s wishes go ignored or unfulfilled; if we do not know how to communicate what we want, and those around us do not know how to listen, it is almost impossible to express a clear choice. It has been said that what we fear most about dying is the associated loss of control. By empowering patients to express their wishes, that control can be restored. The Government has published the Department of Health End of Life Care Strategy â&#x20AC;&#x201C; promoting high quality care for all adults at the end of life. The aim of this is to provide people approaching the end of life with more choice about where they would like to live and die. It encompasses all adults with advanced, progressive illness and care given in all settings. Every organisation involved in providing end of life care is expected to adopt an overall

coordination process in line with the End of Life Strategy. This will give you the opportunity to discuss your personal needs and preferences with professionals who can support you; these will be recorded in a care plan so that every service which will be involved in supporting you will be aware of your priorities. Your preferences and choices will be taken into account and accommodated wherever possible. Coordinated care and support will be provided, ensuring that your needs are met, irrespective of who is delivering the service to you. Not everyone will choose to engage in such a conversation and that is fine. However, talking and planning ahead means that your wishes are more likely to be known by others. This is important for those responsible for making decisions about your care if you lose capacity to make your own decisions because of serious illness. Further information on End of Life care is available through your GP, health or social care worker, your library, hospital information centre, the NHS End of Life team based at Blackpool Stadium on 01253 655230 and the Dying Matters website www.dyingmatters.org

Bereavement support The death of someone very close, at any age, can be a lonely and bewildering experience. There are a number of services out there to help you through this difficult time. Cruse Bereavement Care offers free information, advice and support to bereaved people. It provides a telephone helpline and face-to-face support: 0844 477 9400. If you have lost your husband or wife, contact the National Association of Widows to find out about the support and friendship they can offer: 0845 838 2261. The Linden Centre at Trinity Hospice provides support for their people who have been bereaved following a terminal illness, either recently or sometime ago. (Priority is given to Trinity Hospice patients and their families.) Tel: 01253 595552. The Bereavement Advice Centre supports and advises people on what they need to do after a death. Tel: 0800 634 9494.

If you have lost a beloved pet the Animal Samaritans Pet Bereavement Service can offer you support. Call Chris Bishop on 0208 303 1859.

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What if I can no longer cope in my current home? For general advice and information about your housing options telephone: 01253 477760.

Housing with care In Blackpool there are two extra care schemes run in partnership between the Council and Great Places Housing Group. They are Tulloch Court on Cherry Tree Road and Elk View Court on Ashfield Road. Designed to meet the individual needs of people aged 55 and over, extra care housing can provide a

real alternative to residential care. Each flat is self-contained, has full disability access and the security of a direct line to Blackpool’s Community Alarm, Vitaline. Care and support staff are on site 24 hours a day, 7 days a week ready to respond in the case of emergency or to provide ongoing care if you need it.

Who can apply? Anyone over 55 who needs care now, or who is planning for their care needs in the future, can apply. Both schemes aim to have a mixture of people with low, medium and high care needs, to create a balanced community. The amount you pay for rent and service charge will vary depending on your income as you may qualify for benefits such as Housing Benefit and

exemption from Council Tax. For an information pack and application form contact: Housing Options South King Street, Blackpool FY1 4TR Tel: 01253 477760 Email: housing.options@blackpool.gov.uk

Sheltered housing Blackpool Coastal Housing manages 20 sheltered housing schemes on behalf of the Council, providing over 800 homes. They offer high quality accommodation promoting a safe and secure environment which supports independence. Sheltered housing schemes offer various benefits, from: • a secure tenancy • the privacy of your own front door • individual support plans tailored to you • in some cases there are social activities within a community centre • summon help 24 hours a day by pulling pull cords, and • regular contact with a support officer to check on your wellbeing. The level and nature of support from a dedicated support officer will vary according to your needs. When you move into a sheltered housing scheme,

the support officer will work with you to develop your Individual Support Plan designed to identify your individual needs and levels of support. Costs vary from scheme to scheme. You will pay a weekly rent and a service and support charge which includes the cost of support services, maintenance of the community centre, where there is one, and communal grounds. You may be entitled to help with the cost of the rent and some of the service charges by applying for Housing Benefit – you will be advised about this when applying. You may also be eligible to receive help with paying part of the service charge from the local ‘Supporting People’ scheme. To apply for the Council’s sheltered housing you should contact: Housing Options South King Street Blackpool Council FY1 4TR Tel: 01253 477760 Email: housing.allocations@blackpool.gov.uk

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

What if I can no longer cope in my current home? continued Sheltered housing continued If you would like more information about the sheltered housing service, you should contact:

Email: shelteredhousing@bch.co.uk or visit: www.bch.co.uk

Blackpool Coastal Housing Coastal House 17-19 Abingdon Street Blackpool FY1 1DG Tel: 01253 477898

In Blackpool there are also a number of private and housing association sheltered housing properties. Details can be found in Yellow Pages; alternatively you can call this Directory’s independent advice line: 0800 38 92 077, provided by FirstStop Advice.

Adaptations Blackpool Coastal Housing also supports tenants of Blackpool Council to remain in their own homes and independent. Those tenants who require changes to their home to make them more accessible, for example by fitting grab rails or installing a walk in shower; Blackpool Coastal Housing may be able to arrange for an adaptation.

If you are a Council tenant and feel you would benefit from an adaptation you should contact your own GP or if you would like more information about the Adaptations Service, you should contact: Blackpool Coastal Housing Tel: 01253 477900 Email: enquiries@bch.co.uk or Care and Repair Tel: 01253 651555.

Floating support Sometimes it is the practicalities of running a home which causes the most problems. Blackpool’s generic Floating Support Service is run jointly by Barnardo’s and Creative Support. It provides housing-related support to people aged 16 + who need help to live independently in their own homes. Floating support can be provided to people

living in private rented, owner occupier or people living with family or friends. In addition to the housing-related support, the service helps clients to access other services and opportunities that will improve their quality of life. Contact: Barnardo’s: 01253 626480. Creative Support: 01253 626480.

How do I choose the care home I need? For some, however, a move into residential care may be the best alternative. Care homes should be able to offer you security and a sense of belonging, where you should be valued as a person with your own preferences and rights.

Comprehensive lists of care homes and care homes with nursing in Blackpool begin on page 22. For further information, please visit the website: www.blackpool.gov.uk or call Social Services Direct on 01253 477592.

Types of care home Fundamentally, there are two types of residential care home: homes offering personal care only, and homes offering ‘care with nursing’. Your care needs assessment will help determine the best type of home for you. Care home offering personal care only This type of home will suit you if you are reasonably

active but require help with tasks such as bathing, eating, dressing and moving about. District nurses visit to handle any nursing needs. It may be worth considering what your future needs may be – will the home be able to meet them in a few years time? Take along the care home checklist on page 19 to prompt any questions you will have for the manager.

Visit www.carechoices.co.uk for further assistance with your search for care

Types of care home continued Care home with nursing This kind of home is suitable for those needing nursing care, where it will be delivered by qualified nursing staff alongside care workers. Nurses are on duty around the clock. Fees are generally higher than personal care only homes because of higher ratios of staff to residents. Some of the cost of your nursing care will be met by the NHS, who will pay the home directly. At the moment the standard rate for NHS Continuing Healthcare and NHS funded Nursing Care is £108.70 per week. Figures may change during the life of this Directory. Listings of care homes and care homes with nursing begin on page 22. They explain what sort of care each home is registered to provide, along with contact details.

Accreditation of Blackpool’s care homes Many of the care homes in the listings starting on page 22 have been awarded quality standards based on a rigorous, external accreditation process. Awards include RDB (Residential and Domiciliary Benchmarking), Investors in People (IIP), and International Standards Organisation (ISO). Some care homes in Blackpool have not put themselves forward for accreditation under these schemes.

When considering a care home, always check what their award status is. Please visit the Blackpool Council website www.blackpool.gov.uk or call the Contracts and Commissioning Team on 01253 477722 for a full list of care homes and care homes with nursing in the Blackpool, Fylde and Wyre areas, with whom Blackpool Council have a contract.

If you are looking for information and advice about care and support, our website can help you. The publishers of this Directory have a new website which lets you search for the care you want in your local area. • It provides a fully searchable facility for care homes, home care, supported living (learning disability only) and housing with care • Regularly updated data from CQC • Up to date information on important topics such as paying for care, care options and further help and advice • Information on how to contact our Advice Line (see pages 9 & 21) • You have the option to save your search results and return to them at a later date • View electronic versions of our Directories

Start your search today:

www.carechoices.co.uk 16

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Paying for care Even if you know you will have to pay for it yourself, if you need care in your own home or are considering moving into residential care, you still qualify for a social care assessment by Social Services. The assessment will make sure that your needs will be met. Also, if you expect your capital to

fall below £23,250 as a result of paying for care, we may then help you with the cost. If you are moving into residential care, you may be entitled to some of the following financial assistance and support:

Twelve-week property disregard This applies if: • your former home is included in your financial assessment • your other capital is less than £23,250, and • your income is not enough to meet your care home fees

We will help with the cost during the first twelve weeks of permanent residential care, provided their assessment has shown that this is the kind of care you need. This is called the ‘property disregard’ period.

Deferred payment agreements After the twelve‑week property disregard period, we may be able to help you until your property is sold. We will charge any financial help we give against the value of your home. This means we will take back the amount we have paid once your property has been sold. However, we may limit how

much we will pay. It may affect your entitlement to Pension Credit if your property is not seen to be on the market and becomes treated as capital by the Department for Work and Pensions (DWP).

Attendance Allowance This is a non‑means‑tested, non‑taxable benefit from the DWP. It’s paid at the lower rate of £51.85 a week if you need care by day or night; and at

the higher rate of £77.45 a week if you need care during the day and night. Everyone who needs care can, and should, claim Attendance Allowance

NHS Nursing Care Contribution The NHS Nursing Care Contribution is a benefit paid by the NHS on behalf of those people in a care home with nursing, whether you are a temporary or permanent resident, who needs care from a registered nurse or doctor. It is not paid to the

person receiving care, but directly to the nursing home in which they are resident. It is not means‑ tested and is currently £108.70 a week for the standard rate.

What if you run out of money? If your capital is likely to reduce to £23,250 as a result of paying for care, you must tell us well in advance that this is going to happen. They will then be able to help with your care fees (provided your care needs assessment has shown that you need residential care). They will carry out a financial assessment to confirm the date from which your funds fell below £23,250, and the amount they, and you, will pay towards your care. If the home you have chosen charges more than we will pay, you must find someone to pay the

difference ‑ a ‘top‑up’ payment. Whoever does this, whether a family member or a charity, they should understand that the cost could increase, and that they will have to pay the top‑up for as long as necessary. Alternatively, you may have to find a cheaper home. Understanding your rights before moving into care is essential. There are a number of financial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

Visit www.carechoices.co.uk for further assistance with your search for care

What will you have to pay for your care? Do you have more than 23,250 in capital and savings? What is ‘capital’? The value of your home is included in the assessment of your capital unless one of the following still lives there:

or • A relative who is over 60 or disabled

• Your partner (that is, your husband, wife or civil partner, or someone you live with as if they were your husband, wife or civil partner)

or • A child under 16 who you, or a former partner, are responsible for.

No...

much you will have to pay. Your choice of care home will be limited to those that accept your local authority’s funding level. If you want to choose a more expensive home How much? you would have to arrange for a third party - such You will need to ask Social Services for a social care as a family member or charity - to ‘top-up’ the assessment. This will define your care needs and difference. You are not allowed to do this yourself if how they will be best met. Any care homes you your capital is below £23,250. consider must be able to meet these needs. We will If you have capital between £14,250 and £23,250 also make an assessment of your financial situation. you will pay £1 a week for every £250 you have This determines how much we will pay and how above £14,250. Your local authority will contribute financially towards your care costs after they have carried out an assessment of your care needs.

Yes... Ask us for an assessment. Any care homes you consider must be able to meet your assessed care needs. If, apart from your property, your savings are less

than £23,250, your local authority can help with your care costs for the first twelve weeks. After this time you can apply for a loan to help you whilst your property is being sold.

Whatever your circumstances... Remember:

Definitely claim:

• It is just your own financial circumstances that are assessed when you move into long term residential care, not your partner’s

• Attendance Allowance, worth £51.85 (lower rate) or £77.45 (higher rate) a week.

• Your assessment will be made up of two elements; a care needs assessment and a financial one.

• You will be eligible for the NHS Nursing Care Contribution – currently £108.70.

• A care home with nursing will generally be more expensive than a care home providing personal care only. Consider claiming: • Income support

Moving into a care home with nursing?

Always seek advice: • Independent help is available to guide you through your financial options. There may be a number of solutions to retaining your capital whilst paying for care.

• Pension Credit

For more information about what we will pay towards care costs, phone Social Services Direct on 01253 477592.

• Savings Credit (if you are over 65)

Some of the figures mentioned here may change over the life of this Directory.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Care homes checklist Care home checklist

Home 1 ...................................................................................................................................................... £ ............... p/w Home 2 ...................................................................................................................................................... £ ............... p/w Home 3 ...................................................................................................................................................... £ ............... p/w First impressions • Were you met when you first arrived? • Do staff seem warm, friendly and polite? • Do the residents seem happy, active and sociable? • Does the home feel homely and welcoming? • Is the home fresh, clean and comfortably furnished?

•W hat arrangements are there for religious observance? • Can you handle your own money? If not, what arrangements are in place? • How often does a hairdresser/chiropodist visit? • Are residents accompanied on visits to the GP or hospital?

Fees

Staff

• How much are the fees? • Do the fees cover all the services available? • Under what circumstances will the fees alter – eg annually or according to increasing needs? • Is the notice to terminate reasonable?

• Do the staff appear clean, cheerful and respectful? • Do the staff talk to residents and how do they talk to them? • Are the staff formally trained? • Is there an adequate number of staff on day and night?

Transport

Visitors

• Is the home easy to get to for relatives and friends? • Does the home provide its own transport?

• Are visitors welcome at all times? • Is there somewhere to see them in private? • May your visitors join you at meals? • Can your visitors stay overnight?

Accommodation • Are bedrooms single or shared? Is there a choice? • Can you decorate and re-arrange your room to suit yourself? • Can you bring your own furniture and TV? • Is there a call system for emergencies? • Are there enough sockets in your room? • Can you control the heating in your room? • Can you lock your room and is there a secure place for valuables? • Is there a separate dining room? Bar? • Are there toilet facilities within easy reach of the communal facilities? • Are there both showers and baths? • Are bathrooms adapted to help people in and out of the bath?

Accessibility • Does the home have the right adaptations and equipment to meet your needs? • Are all areas accessible for wheelchair users? • Does the home have extra wheelchairs and walking aids? • Is there adequate provision for people with sight or hearing difficulties?

Life within the home • Are there any rules and restrictions (e.g. going out, time of return etc)? • Can you choose when to get up and retire every day? • How are residents involved in decisions about life in the home? • Is there a telephone where you can make and take calls? • Is alcohol served or permitted? • Are there smoking and non-smoking areas?

Catering • How much choice do you get about meals? • Is the food varied and interesting? • Can the home cater for your dietary needs? • Can you have snacks or drinks any time of the day or night? • Can you eat in your room?

Activities • Can you continue to pursue your hobbies and interests? • What sorts of activities and entertainment are organised? • Are outings and holidays arranged? How much do they cost? • Are escorts available if necessary? • Is a library service available? • Can you have your own flower bed or help in the garden? • Can you stay in your own room if you want to?

Gardens • Are the grounds/gardens attractive? • Are all areas safe and accessible? • Is there somewhere to sit? • Are they quiet?

Contract terms • Can you retain your own room if away? • Can you have a short-stay or trial period? • Will you be given a statement of terms on admission? • Are all procedures, such as complaints, clearly spelt-out?

Visit www.carechoices.co.uk for further assistance with your search for care

Listings of care providers Home care providers Blackpool Adult Provider Services Progress House, Clifton Road, Blackpool FY4 4US OP D PD LDA YA Tel: 01253 446947

Prestige Nursing Blackpool 15 King Street, Blackpool FY1 3EJ Tel: 01253 297834 OP D PD LDA MH SI YA

Bluebell Court 39 Kipling Drive, Blackpool FY3 9TH Tel: 01253 691343

Routes Healthcare DCA 14-17 Metro House Metropolitan Business Park, Blackpool FY1 6JJ Tel: 01253 446947 OP D PD LDA MH SI YA

Cherish UK Metro House Metropolitan Business Park, Unit 5, Preston New Road, Blackpool FY3 9LT OP D PD LDA MH SI YA Tel: 01253 766888 Creative Support - Blackpool Service (Learning Disabilities) 219 Church Street, Blackpool FY1 3PB LDA MH Tel: 01253 751478 Fylde Community Link 19 Church Road, Lytham St Annes, Lancashire FY8 5LH D PD LDA MH SI YA Tel: 01253 795648 Advert page 21

Safehands Network Ltd Seasiders Way, Blackpool FY1 6JJ Tel: 01253 407903 OP D PD LDA MH SI YA Sevacare - Blackpool 52 Topping Street, Blackpool FY1 3AQ Tel: 01253 590222 OP D PD LDA MH SI YA St. Anne’s DCA Sycamore Trading Estate, Evans Business Centre, Squires Gate Lane, Blackpool FY4 3RL Tel: 01253 340569

LDA MH

Guardian Homecare Blackpool 5 Calder Court, Amy Johnson Way, Blackpool FY4 2RH OP D PD LDA MH SI YA AD Tel: 01253 400636 I Care (GB) Limited Building 3, Kincraig Business Park, Kincraig Road, Blackpool FY2 0PJ OP D PD MH SI YA Tel: 01253 508277 Napier Homecare Services Ltd 39-41 Harrowside, Blackpool FY4 1QH OP D PD LDA MH SI YA Tel: 01253 403047 Advert page 21 Nightingales Domiciliary Care 355a Norbreck Road, Thornton Cleveleys FY5 1PB Tel: 01253 822558 OP D PD LDA MH SI YA Preferred Care 11 Honeysuckle Place, Bispham, Blackpool FY2 0PH Tel: 01253 357727 OP D PD SI YA

Service op Older people (65+) d Dementia pd Physical disability lda Learning disability, autism User Bands mh Mental health si Sensory impairment ya Younger adults ad People who misuse drugs and alcohol Advertisers are highlighted

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Nursing and care services in your own home From long-term complex care, through to support with everyday living, Advantage Healthcare Group can provide you with a high quality bespoke care service.

LIVE-IN CARE COMPLEX CARE PALLIATIVE CARE

Our service allows you to remain independent in the comfort of your own home, without having to compromise on the quality of your care.

HOSPITAL TO HOME PERSONAL CARE SOCIAL COMPANIONSHIP HOLIDAY CARE

For more information on how we can be of assistance to you, please contact our Care at Home team today.

0800 694 4555

www.advantagecareathome.com Napier v1 1-8_1/8 26/06/2012 16:22 Page 1

Fylde 1/4_Layout 1 26/06/2012 16:22 Page 1

Napier Homecare Services

Helping you through life’s challenges

39 - 41, Harrowside, Blackpool FY4 1QH Telephone: 01253 403047 e-mail: care@napierhomecare.co.uk

A helping hand so you can maintain your independence Napier Homecare Service provide practical and personal support for people who cannot wholly look after themselves, but wish to remain in their own homes.

Fylde Community Link … a provider of quality support services to people with learning disabilities around the Fylde coast

We provide a personalised form of care, agreed with you and in ways you ﬁnd most convenient. Services are designed to allow independence whilst maintaining health and wellbeing We care for self funding clients and those who receive Local Authority ﬁnancial support.

www.napierhomecare.co.uk

Looking

for care or support? For independent, impartial advice on your care options, call this Directory’s advice line on freephone

0800 38 92 077

Support to make your life more fulfilling.

We are a local charity and provide trained, experienced and capable staff to help with: • Individual budgets and finance • Staying safe and having a fulfilling life • Personal care tasks • Finding a job or worthwhile activity • Housing options

We are consistently rated “Excellent” by the Care Quality Commission. Phone us on 01253 795648 or email info@fyldecommunitylink.co.uk

Advice for older people

Visit www.carechoices.co.uk for further assistance with your search for care

Care homes Abbeydale Nursing Home Blackpool 647-651 New South Promenade, Blackpool FY4 1RN OP D PD MH SI Tel: 01253 349349

Beaufort Avenue, 32 Bispham, Blackpool FY2 9HG Tel: 01253 595592

Acorn Lodge - Blackpool 183 Reads Avenue, Blackpool FY1 4HZ Tel: 01253 300036

Belgravia Care Belgravia Court, 406 North Promenade, Blackpool FY1 2LB Tel: 01253 595567

Adalena House 186 Reads Avenue, Blackpool FY1 4JD Tel: 01253 391655

PD LDA

All Hallows 90 All Hallows, Bispham, Blackpool FY2 0AY PD LDA MH SI YA Tel: 01253 592284 Ambassador Care Home 670/672 Lytham Road, Blackpool FY4 1RG Tel: 01253 406371 Amber Banks Care Home 53/55 Clifton Drive, Blackpool FY4 1NT Tel: 01253 341450 Annacliffe Residential Home 129/131 Newton Drive, Blackpool FY4 4EA Tel: 01253 301955 Arc, The Clifton Avenue, Blackpool FY4 4RF Tel: 01253 477855 Ashbourne Lodge Rest Home 8 Seventh Avenue, Blackpool FY4 2ED Tel: 01253 341424

OP D SI

OP PD

Autumn Leaves UK LTD 502 Devonshire Road, Bispham, Blackpool FY2 0JR OP Tel: 01253 354595 Avonbloom Retirement Home 351 Squires Gate Lane, Blackpool FY4 3RG Tel: 01253 401455 Avondale Lodge 419 Central Drive, Blackpool FY1 6LE Tel: 01253 341118 Balmoral Rest Home 2 Conway Avenue, Thornton Cleveleys, Lancashire FY5 3JH Tel: 01253 852319

PD LDA

LDA

Berwick House Rest Home 1 Berwick Road, Blackpool FY4 2PT Tel: 01253 342181

OP D

Bronswick House 16/18 Chesterfield Road, Blackpool FY1 2PP OP D MH YA Tel: 01253 295669 Burlington Road, 20 South Shore, Blackpool FY4 1JR Tel: 01253 345664

LDA

Caxton Lodge 25 Caxton Avenue, Bispham, Blackpool FY2 9AP Tel: 01253 356100

OP D

Chaseley Care Home 404 Promenade, Blackpool FY1 2LB Tel: 01253 352622

Chesterfield Lodge 15 Chesterfield Road, Blackpool FY1 2PP Tel: 01253 621117

Clevedon Lodge 23 Clevedon Road, Blackpool FY1 2NX Tel: 01253 621040

Clifford Lodge 12 Clifford Road, Blackpool FY1 2PU Tel: 01253 628793

Column Care (North West) Ltd 40 Carlin Gate, Bispham, Blackpool FY2 9QT Tel: 01253 596369

MH YA

Coopers Way Respite Service 1a Coopers Way, Blackpool FY1 3RJ Tel: 01253 393531 Dunblane House 73 Bloomfield Road, Blackpool FY1 6JN Tel: 01253 316125

LDA

MH YA

Helping you to Choose and Pay for care â&#x20AC;˘ 0800 38 92 077 Advice for older people

Care homes continued Duxbury House Residential care Home 38 Sherbourne Road, Blackpool FY1 2PW LDA MH Tel: 01253 440242

Horncliffe House 35 Horncliffe Road, Blackpool FY4 1LJ Tel: 01253 341576

Elmsdene Care Home 37-41 Dean Street, Blackpool FY4 1BP Tel: 01253 349617

Hoyle Resource Centre Argosy Avenue, Blackpool FY3 7NN Tel: 01253 477865

GlenMarie Rest Home 2/4 Harrow Place, Blackpool FY4 1RP Tel: 01253 400040

Glen Tanar Rest Home 65 Cavendish Road, Bispham, Blackpool FY2 9NJ OP Tel: 01253 352726 Glenthorne Care Home 126/128 Reads Avenue, Blackpool FY1 4JJ Tel: 01253 626722

Golden Years Care Home 47/49 Shaftesbury Avenue, Blackpool FY2 9TW Tel: 01253 594183

Gwenlyn House 17 Chesterfield Road, North Shore, Blackpool FY1 2PP OP MH Tel: 01253 626342 Haddon Court Limited 8-14 Haddon Road, Blackpool FY2 9AH Tel: 01253 353359

Highbury House Care Home 580/582 Lytham Road, Blackpool FY4 1RB OP D PD MH SI AD Tel: 01253 344401 Highcroft Care Home, the 599 Lytham Road, South Shore, Blackpool FY4 1RG OP Tel: 01253 402066 Highgrove, The 88/90 St Annes Road, Blackpool FY4 2AT Tel: 01253 344555 Honeysuckle House 10/12 Greystoke Place, Blackpool FY4 1NR Tel: 01253 341325 Hope Residential Care 156 Waterloo Road, Blackpool FY4 2AF Tel: 01253 401853

Jah-Jireh Charity Homes blackpool 127-131 Reads Avenue, Blackpool FY1 4JH OP D PD SI Tel: 01253 622134 King Edward Care Home 7/9 Warbreck Drive, Blackpool FY2 9SX Tel: 01253 354785

Langdales Care Home, the 117/119 Hornby Road, Blackpool FY1 4QP OP Tel: 01253 923174 Advert Inside Front Cover Layton Lodge Residential Care home for the Elderly 1 Bispham Road, Layton, Blackpool FY3 7HQ Tel: 01253 393821

Lemon Tree, The 133 Hornby Road, Blackpool FY1 4JG Tel: 01253 621463

Lincoln Road, 46 Blackpool FY1 4HB Tel: 01253 292081

LDA MH

Links Lodge 16 Links Road, Blackpool FY1 2RU OP D PD LDA SI YA Tel: 01253 354744

D MH

Lytham Road, 448 Blackpool FY4 1JQ Tel: 01253 347810

OP D

Majestic Care Home 192 Queens Promenade, Bispham, Blackpool FY2 9JS OP Tel: 01253 351612

Margaret Riley House 4 Rosebery Avenue, Blackpool FY4 1LB Tel: 01253 346814

LDA

OP LDA YA

Visit www.carechoices.co.uk for further assistance with your search for care

Care homes continued Merwood Rest Home 310 Queens Promenade, Bispham, Blackpool FY2 9AD Tel: 01253 352221

Napier Lodge Care Home 45-47 Napier Avenue, Blackpool FY4 1PA OP D PD Tel: 01253 403465 Advert page 21 New Mayfair Hotel, The 673 -677 New South Promenade, Blackpool FY4 1RN Tel: 01253 347543

OP D PD LDA MH SI

North Shore nursing Home 3 St. Stephens Avenue, North Shore, Blackpool FY2 9RG Tel: 01253 351824

OP D PD YA

Orchard Lodge Care Home 601-603 Lytham Road, Blackpool FY4 1RG Tel: 01253 404565 Owls Care Home, The 168 St Annes Road, Blackpool FY4 2BL Tel: 01253 402366 Parade Rest Home 31 Raikes Parade, Blackpool FY1 4EY Tel: 01253 293172 Parkhaven 53 Gorse Road, Blackpool FY3 9ED Tel: 01253 304495 Pennystone Court Handsworth Road, Blackpool FY1 2RQ Tel: 01253 752307

OP PD SI

OP D

Phoenix House Stratford Place, Ferguson Road, Blackpool FY1 6RN MH Tel: 01253 477841 Princess Alexandra Home For The Blind Bosworth Place, Squires Gate, Blackpool FY4 1SH OP SI Tel: 01253 403091 Red Oak Care Home 196 St. Annes Road, Blackpool FY4 2EF Tel: 01253 349702 Red Rose Care Home 218 Hornby Road, Blackpool FY1 4HY Tel: 01253 620377

Redbricks Care Home 512 Queens Promenade, Little Bispham, Thornton-Cleveleys, Lancashire FY5 1PQ Tel: 01253 854008 Rivacre Rest Home 3/5 Grasmere Road, Blackpool FY1 5HS Tel: 01253 621103

OP D YA

OP MH

Rosehaven Residential Care Home 200/202 Whitegate Drive, Blackpool FY3 9HJ Tel: 01253 764394

Sherbourne Lodge 3 Sherbourne Road, Blackpool FY1 2PW Tel: 01253 294819

Sylvester Care Centre, The 77-79 Reads Avenue, Blackpool FY1 2DG Tel: 01253 625777

OP MH YA

Thornlea Rest Home 308 St Annes Road, South Shore, Blackpool FY4 2QP Tel: 01253 345574

UBU 403 Blackpool Old Road, High Furlong, Blackpool FY3 7LT Tel: 01253 395065 Watson House Rest Home 50 Station Road, Blackpool FY4 1EU Tel: 01253 341550

PD LDA

OP PD

Watson Road, 45 Blackpool FY4 2DB Tel: 01253 341436

LDA

Westfield Rest Home 2 Westfield Road, Blackpool FY1 6NY Tel: 01253 344899

D MH

Willows Care Home, The 397 Midgeland Road, Marton Moss, Blackpool FY4 5ED Tel: 01253 762554 Wynfield House Home for the deaf 115 Newton Drive, Blackpool FY3 8LZ Tel: 01253 392183

OP PD SI

Helping you to Choose and Pay for care â&#x20AC;˘ 0800 38 92 077 Advice for older people

Care homes with nursing Abbeydale Nursing Home Blackpool 647-651 New South Promenade, Blackpool FY4 1RN OP D PD MH SI Tel: 01253 349349 Acorn Nursing Home 125 Newton Drive, Blackpool FY3 8LZ Tel: 01253 392440 Amber Court Kipling Hall Drive, Blackpool FY3 9UX Tel: 01253 762076 Belsfield House 4 Carlin Gate, Blackpool FY2 9QX Tel: 01253 592605

OP PD

OP PD YA

OP D PD MH YA

Brightstart Care Home St Evens House, Roundhay, Blackpool FY4 4LY PD LDA MH Tel: 01253 763518 Broadway Care Home 26 Broadway, Blackpool FY4 2HE Tel: 01253 401809 Elizabeth Frankland Moore Blesma Home, The 539 Lytham Road, Blackpool FY4 1RA Tel: 01253 343313 Farthings Nursing Home Wilson Square, Little Bispham, Thornton Cleveleys FY5 1RF Tel: 01253 864309

OP D

North Shore nursing Home 3 St. Stephens Avenue, North Shore, Blackpool FY2 9RG Tel: 01253 351824

OP D PD YA

Red Rose Care Home 218 Hornby Road, Blackpool FY1 4HY Tel: 01253 620377

OP D

Ryecourt Nursing Home 264/266 Queens Promenade, Bispham, Blackpool FY2 9HD OP D PD YA Tel: 01253 592905 Sandycroft Nursing Home 366-368 Lytham Road, Blackpool FY4 1DW Tel: 01253 349400

St Stephen’s Nursing Home 4 St Stephen’s Avenue, Blackpool FY2 9RG OP D PD YA Tel: 01253 352625 Tudor Manor Clifton Drive, South Shore Blackpool FY4 1NP OP PD Tel: 01253 408771

OP SI

Glenroyd Care home 1 Glenroyd Close, Whitegate Drive, Blackpool FY3 9HF OP D PD YA Tel: 01253 923187 Advert Inside Front Cover Margaret Riley House 4 Rosebery Avenue, Blackpool FY4 1LB Tel: 01253 346814

OP LDA YA

New Victoria Nursing Home 137 / 139 Hornby Road, Blackpool FY1 4JG OP D PD MH Tel: 01253 621043 Nightingales Nursing Home 355a Norbreck Road, Thornton-Cleverleys FY5 1PB OP D Tel: 01253 822558 Service op Older people (65+) d Dementia pd Physical disability lda Learning disability, autism User Bands mh Mental health si Sensory impairment ya Younger adults ad People who misuse drugs and alcohol Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

Index

Advertisers are in bold

Abbeydale Nursing Home 22 & 25

Care Choices Helpline

Acorn Lodge - Blackpool

Care Select Outside back cover

Acorn Nursing Home

Caxton Lodge

Adalena House

Chaseley Care Home

Advantage Healthcare Group 21

Cherish UK Metro House

All Hallows

Chesterfield Lodge

Ambassador Care Home

Clevedon Lodge

Amber Banks Care Home

Clifford Lodge

Amber Court

Column Care (North West) Ltd 22

Annacliffe Residential Home

Coopers Way Respite Service 22

Arc, The

Creative Support -Blackpool Service (Learning Disabilities)

Ashbourne Lodge Rest Home 22 Autumn Leaves UK Ltd

Avonbloom Retirement Home

Avondale Lodge

B Balmoral Rest Home Barchester

Inside Front Cover

9, 16, 21

D Dunblane House

Duxbury House Residential Care Home

Beaufort Avenue, 32

Elizabeth Frankland Moore Blesma Home, The

Belgravia Care

Elmsdene Care Home

Belsfield House

Berwick House Rest Home

Golden Years Care Home

Guardian Homecare

Gwenlyn House

H Haddon Court Limited

Highbury House Care Home

Highcroft Care Home, The

Highgrove, The

Honeysuckle House

Hope Residential Care

Horncliffe House

Hoyle Resource Centre

I I Care (GB) Limited

Jah-Jireh Charity Homes Blackpool 25 23

K 23

Farthings Nursing Home, The

Langdales Care Home

Fylde Community Link

Layton Lodge Residential Care for the Elderly 23

Bluebell Court

Brightstart Care Home

Broadway Care Home

Glen Marie Rest Home

Bronswick House

Burlington Road, 20

Lemon Tree, The

Lincoln Road, 46

Glen Tanar Rest Home

Links Lodge

Glenroyd

Lytham Road, 448

Helping you to Choose and Pay for care â&#x20AC;˘ 0800 38 92 077 Advice for older people

King Edward Care Home

Blackpool Adult Provider Services

Glenthorne Care Home

Index continued

Advertisers are in bold

M Majestic Care Home Margaret Riley House

23 23 & 25 24

Merwood Rest Home

Partnership

St. Anne’s DCA

Pennystone Court

St Stephens Nursing Home

The Phoenix Centre

Sylvester Care Centre, The

Preferred Care

Prestige Nursing Blackpool

Princess Alexandra Home For The Blind

Napier Homecare Services Ltd

Napier Lodge Care Home

Red Oak Care Home

New Mayfair Hotel, The

New Victoria Nursing Home 25

Red Rose Care Home

24 & 25

Nightingales Domiciliary Care 20

Redbricks Care Home

Nightingales Nursing Home

Rivacre Rest Home

Rosehaven Residential Care Home

North Shore Nursing Home

24 & 25

O Orchard Lodge Care Home

Owls Care Home, The

T Thornlea Rest Home

Tudor Manor

U UBU

W Watson House Rest Home

Watson Road, 45

Routes Healthcare DCA

Westfield Rest Home

Ryecourt Nursing Home

Willows Care Home, The

Wynfield House Home for the Deaf

S Safehands Network Ltd

Sandycroft Nursing Home

Parade Rest Home

Sevacare - Blackpool

Parkhaven

Sherbourne Lodge

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2012 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-909048-19-5 Ref. No: 4001/Blackpool3/0712. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey. Editor: Alistair Robertson. Group Sales Manager: David Werthmann. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Elaine Bartlett, Kim Keefe. Sales Executives: Emeka Johnson, Tom Knell. Production Manager: Lisa James. Assistant Production Manager: Jamie Harvey. Production Designer: Nick Cade. Creative Artworker: Holly Cornell.

Visit www.carechoices.co.uk for further assistance with your search for care

WHETHER YOU ARE CONSIDERING CARE IN YOUR OWN HOME, IN A HOUSING WITH CARE DEVELOPMENT OR A CARE HOME, CARE SELECT WILL BE ABLE TO HELP BY TAKING YOU THROUGH EACH STEP TO FINDING THE MOST APPROPRIATE CARE.

CARE

select

CARE

IN DEPTH EDITORIAL INCLUDES:

Exploring your care options – home care, extra care, care villages, care homes and dementia care options Core specialisms – the not-for-profit sector, legal issues and essential contacts Paying for care – benefits, self-funding advice, pro’s and con’s of equity release

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