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What you can expect from the Council

You can also receive support in planning services to meet your needs through Bromley Well. Alternatively, you may wish to have a care assessment from Bromley Council which can arrange services for you.

It is important to note that most people who receive care and support services in their own home or in a care home do not receive funding from the Council.

The Council recommends that you view the most recent inspection report from the Care Quality The CQC also awards quality ratings. If an organisation has received a quality rating, they must display it in all premises where a regulated activity is being delivered, in their main place of business and on their website where people will be sure to see it.

For information on whether you may be eligible for financial support from the Council, see page 44 for both home care and residential care.

Anyone who appears to have care and support needs is entitled to a care assessment. If you feel that you have needs that cannot be met by family, friends or through the voluntary sector, you can ask Bromley Council to complete a care assessment. This must be undertaken before the Council can provide any help.

Care assessments and support planning

The care assessment will be undertaken by a trained assessor, such as a social worker (also known as care manager) or occupational therapist, who will work with you to understand:

• your own strengths and capabilities and what support might be available from your family, friends or within the community to help you;

• your own needs and the outcomes that matter to you – how to achieve as much independence as possible in the way you want to do so and

• the right support for your short- or long-term care needs.

The purpose of the assessment is to get a complete picture of you, your needs and goals. Following this, Bromley Council will decide if any of the needs identified mean you are eligible for support.

Deciding if you are eligible for support is based on national criteria. To qualify:

• your needs must be due to a physical or mental impairment or illness; • you are unable to achieve two or more of the following – getting washed and dressed, preparing and eating food and drink, keeping your home clean and safe, maintain personal relationships, take part in community activities, work or learn or travel safely and

• this will have a significant impact on your wellbeing.

HELPING TO MAKE YOUR GOLDEN YEARS SHINE

Residential Elderly & Dementia care, with a difference.

We have a full activity programme and excellent home cooking. Our residents are treated with respect, dignity, integrity and a lot of love.

020 8460 6555

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