Care Management Matters COVID-19 Special Edition June 2020

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EVERYTHING IN ITS PLACE: CREATING COVID-19 POLICIES

Having clear and concise policies in place is always key in adult social care, but it’s essential now that providers are communicating everything with their staff. Here, Insequa looks at the process of creating and implementing a coronavirus policy despite the everchanging environment.

The ongoing coronavirus pandemic and the frequent changes in Government guidance and requirements for care delivery are key illustrators of the need for clear and up-to-date company policy to guide practice in a rapidly changing situation. Here, we’ll talk you through how to create a coronavirus policy to help you keep up with changes.

The function of a policy is to communicate your company position and requirements to all staff, so it is important the policy is clear and understandable for all. In general, policies should be as brief as possible in order to maximise their clarity and ease of comprehension. Stick to the point, avoid deviation and repetition and write in clear, straightforward terms.

WHERE TO START

Ensuring information is current All policies must be based on up-to-date information. However, this is a challenge with coronavirus as Government guidance is evolving quickly. The current Government position is published at www.gov.uk/ government/collections/coronavirus-covid19-social-care-guidance and regular updates

To create an effective coronavirus policy, you need to compile up-to-date and accurate information and guidance about the nature of the pandemic and its implications on care delivery and convey that information to your workforce.

CMM June 2020

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