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Personalised support

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Useful contacts

assessment to discuss how you can achieve the things you want to do that are affected by your health or disability. This will include working with you and, where appropriate, your carer/s to identify your strengths and any support you may already have in place from family or your community and will explore how this could enable you to better meet your needs.

We will provide information and guidance so you can identify what is important to you. Together, we will also determine whether, without adult social care support, there is or will be a significant risk to your wellbeing. This will inform our eligibility decision. If you are likely to have significant difficulty being involved in the assessment process and have nobody appropriate to support you, we will offer you the support of an independent advocate. They will not speak for you but can help to ensure your views are expressed and considered throughout the process.

If you are not eligible for our support, we will provide information, advice and signposting to other sources of support.

The national eligibility criteria were introduced by the Care Act 2014 and ensure that a consistent approach is taken to the assessment of social care needs across the country. Find out more about eligibility in Derbyshire at: www.derbyshire.gov.uk/eligibility

If you are eligible following an assessment, we will determine with you whether some or all of your outcomes can be met through universally available support (see page 8) or whether they require funded adult social care support. You and your carers will be involved in this process.

If your eligible outcomes cannot be met without adult social care funding, a budget will be calculated to develop your care and support plan. Once a viable care and support plan has been completed, we will finalise with you the money required to deliver this which will be your Personal Budget. If you’re eligible for a financial contribution from the council (see page 42), this can be paid directly to you as a Direct Payment which can be managed by us to purchase the services and support you choose or a combination of the two.

Once your care and support plan has been set up, we will regularly review it with you to ensure it continues to meet your needs and outcomes.

More details can be found at:

www.derbyshire.gov.uk/directpayments

Search for care in your area

www.carechoices.co.uk

With so many providers to choose from, where do you start?

• Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

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