Derbyshire Care Services Directory 2024

Best Life Derbyshire 2024

Helping you live your best life

Derbyshire County Council’s essential guide to staying well, choosing and paying for care and how to access support if you need it.

AN EXCELLENT REPUTATION FOR CARE

Situated in a residential estate, Brookholme Croft provides accommodation for 46 nursing & residential clients. We provide a high level of personalised care by professional and dedicated trained staff, also specialising in end of life care. We are able to provide both long and short term care.

Excellent facilities are provided in our purpose built accommodation, appointed in beautiful surroundings. Tastefully decorated single rooms, many of which are en-suite, create a homely environment. Three different lounges and a large garden with various seating aspects is one of the many ways in which client choice is promoted. A reminiscence room onsite allows our clients to experience and find comfort in nostalgia, surrounded by familiar furnishings and décor helping evoke memories.

A dedicated co-ordinator provides organised events and activities, in both group settings and one-to-one. Clients have the freedom to choose which activities they wish to join in with, from a full and varied schedule. Clients can attend the on-site hair salon with weekly visits from our hairdresser, and we also have frequent visits from the chiropodist. We have our own private physiotherapist who visits the home once a week. Family and friends are welcome to visit anytime, however the home does promote protected mealtimes for our clients. Fresh, home cooked food is available throughout the day with clients being involved in designing the seasonal menu. All special diets and needs are catered for.

In addition to respecting privacy & dignity, the home also promotes individual’s independence as far as possible.

Welcome from Derbyshire County Council

Welcome to your guide to adult social care in Derbyshire. Inside, you’ll find lots of information and support to help you remain independent and live your best life at home for as long as possible. This guide aims to bring all this information together in one place.

From the new adult social care information finder and advice on staying well and getting out and about in your local community, to support for carers and support if you’re leaving hospital, there’s lots to help you live independently. And if the time comes for you to need more intensive or formal support, there’s

advice and information about taking the next step too, including care home listings, details of agencies which can support you at home and information about paying for care.

We hope you’ll find this guide useful. If you would like extra copies, please email contact.centre@ derbyshire.gov.uk or you can read it online at www.derbyshire.gov.uk/caredirectory

Councillor Natalie Hoy

Cabinet Member for Adult Care, Derbyshire County Council

You can obtain extra copies of this guide by ordering them on our website at www.derbyshire.gov.uk/caredirectory or you can access it online. Alternatively, email contact.centre@derbyshire.gov.uk

Alternative formats

This guide is available electronically at www.carechoices.co.uk/ The e-book is also Recite Me compatible for those requiring information in the spoken word.

Starting out – where to find help and support

There are lots of useful services and organisations to help you remain independent and well. Our adult social care online information finder is a one stop shop for all the support and advice you might need.

The online tool provides free, impartial information and guidance for anyone who might need a bit of extra support to remain living independently at home.

By answering a few questions, anyone over 18 can get tailor-made information, advice and guidance on a range of services, activities and resources you can access yourself to make your life easier.

If you think you may need extra support to remain independent, there is a self-assessment tool. Your answers will be reviewed by an adult social care professional to see if you have eligible care needs.

As well as our support, the information finder also promotes a range of services available through the private, community and voluntary sector including:

• Befriending services for anyone feeling isolated and lonely.

• Community groups available across Derbyshire.

• Derbyshire Connect and Active Travel which provide weekly transport to local shops.

• Support and equipment to reduce the risk of people having falls in their home.

Needs assessments

If you think you have already exhausted options for support from your family, friends or local community, request a needs assessment. Visit www.derbyshire.gov.uk (search ‘Your assessment for care’) for more details on eligibility and the assessment process, or ring Call Derbyshire on 01629 533190.

• Technology and equipment to help people remain safe at home, including door and bed sensors and emergency support through an alarm.

• Information about equipment to make everyday tasks easier.

• Support with laundry and cleaning.

• Mental health and wellbeing support.

Visit www.derbyshire.gov.uk/ informationfinder or scan the following QR code.

You can also get in touch with our First Contact Team – a free service for adults in Derbyshire. The team can refer you to several different organisations which offer services, information and/or advice to support your independence, health and wellbeing.

To make a referral, fill in the First Contact form at www.derbyshire.gov.uk/firstcontact or call 01629 532503 to request a paper copy.

Printed information, including versions (on request) in easy read, Braille, languages other than English and large print are also available by ringing Call Derbyshire, our contact centre, on 01629 533190 (Monday to Friday, 8.00am to 6.00pm; and Saturday, 9.30am to 4.00pm).

Welfare rights

Did you know that our welfare rights service can check if you are maximising your income and are getting all the benefits that you are entitled to? The team can also give you benefits advice and support and help with appeals and representation at Tribunals.

Derbyshire Discretionary Fund (DDF)

If you are in serious financial difficulty, our Derbyshire Discretionary Fund could help.

This service can provide emergency financial assistance in two forms of grant payment – emergency cash payments and exceptional pressure grants. If eligible, you will be supported to resolve your immediate financial difficulties and will be put in touch

Carers

Are you a carer?

Do you care for someone who couldn’t cope without your help? If so, we have a range of carer support services to help you with your caring role. A carer is anyone including children and adults who provide unpaid support with day-to-day living tasks or personal care to a family member, partner, or friend.

The person they care for could be ill, frail, suffer from a physical or mental health condition or impairment, autistic, living with dementia, or drug or alcohol dependent. Our carers’ support service, delivered by Derbyshire Carers Association, includes:

• Information, advice, and guidance.

• Individual support, including face to face, home visits and telephone support.

• Carers’ assessments and support planning, which may include a carers’ Personal Budget.

• Support with emergency planning.

• Training and learning.

• Carers’ support groups and events around the county.

Find out more at www.derbyshire.gov.uk/ welfarebenefits or call the welfare benefits helpline on 01629 531535. The team can talk to you about whether there is anything you are entitled to now, or if your living situation changes. It can also signpost to debt services and other financial advice.

with other support and services to prevent recurrence. All applications to the fund will be assessed on the basis of need, urgency and risk. To make an application, call the Derbyshire Discretionary Fund application line.

Tel: 01629 533399 (Monday to Friday, 10.00am to 3.00pm).

Web: www.derbyshire.gov.uk/discretionaryfund

• Advice on taking a break from caring.

• Free legal advice for carers in association with Ashton Bond Gigg.

• Volunteering opportunities.

Derbyshire Carers Association

Tel: 01773 833833

Web: www.derbyshirecarers.co.uk

For more help, advice and support, visit www.derbyshire.gov.uk/carers or scan the following QR code.

You can also order a carers’ information pack by emailing contact.centre@derbyshire.gov.uk or contacting Call Derbyshire on 01629 533190

Carers’ assessments

Carers’ assessments can lead to personalised support which may include:

• Information and access to local carers’ peer support groups.

• Information and access to training and learning opportunities.

• Information on how your GP might support you.

• Advice on balancing life alongside caring.

• Services to enable you to take a break from your caring role.

• Help to make a plan in case of an emergency or crisis.

Carers’ emergency card

This is a free service which can offer peace of mind for carers who are concerned about what would happen if a crisis or emergency prevented them from providing care to someone who depends on them.

The card is linked to an emergency plan, which details nominated emergency contacts (family and friends who may be able to provide care in an emergency), the support required by the person depending on care and anything else that is important for the service to be aware of.

The card contains a unique number linked to the emergency plan and the contact number for

Support for young carers

A young carer is someone aged under 17 and a half years who helps to look after a family member who is ill, has a physical or learning disability, poor mental health or is dependent on drugs or alcohol.

Most young carers help look after one of their parents, a sibling or a grandparent.

Derbyshire’s young carers service is provided by Derbyshire Carers Association who can offer short-term support, including:

• Advice on how to access services such as housing, employment and education.

• A carers’ Personal Budget to help pay for a break from caring or to purchase something which will make your caring role easier. For more information, visit www.derbyshire.gov.uk/carers

Carers’ assessments are carried out by Derbyshire Carers Association on our behalf.

Tel: 01773 833833

Web: www.derbyshirecarers.co.uk/registrationand-referral

Call Derbyshire. In the event of an emergency, Call Derbyshire can activate the emergency plan by contacting the nominated family or friends, provide further information to assist the situation and help to assess if there is an immediate or imminent risk.

You can apply for the carers’ emergency card online at www.derbyshire.gov.uk/carerscard or request a paper form as part of the carers’ information pack by contacting Call Derbyshire.

Tel: 01629 533190

Email: contact.centre@derbyshire.gov.uk

• One-to-one support – someone to listen to your caring issues and help devise coping strategies around these.

• Respite – including evening clubs (if available in your area) and time spent with other young carers in school holidays.

• Help with talking to important people in your life, for example school, professionals and family members.

• Additional help which can improve life at home.

The support service can help young carers to enjoy the same opportunities as other children and young people. Young adult carers are aged between 17 and a half and 25 and are responsible for the care of another person with a long-term serious health

Parent carers

Parent carers are supported by our Children’s Services Team. For more information, visit www.derbyshire.gov.uk/disabledchildren or, if your child has additional needs, visit www.localoffer.derbyshire.gov.uk

My Family, Our Needs is an online resource providing

Carer’s case study

Lisa Nicholls, 51, from Ripley, is a carer for her husband Peter, 67, who has anxiety and agoraphobia – which prevents him from going outside without support.

A community support worker from the county council told Lisa about Derbyshire Carers Association (DCA). ‘The lines become very blurred when you’re someone’s spouse but you’re looking after them at the same time,’ explained Lisa. ‘I’m a confident and capable person but when you’re used to being the one giving the help, it’s hard to ask for it for yourself.

To find out more about the singing group, visit www.wednesdaywellbeingsinging.com

Caring for Derbyshire

Could you help us make a difference to the lives of older and disabled people across Derbyshire?

We’re always looking for dedicated people to join our valued teams of care workers who help people lead fulfilled lives and live independently in their own homes

You don’t need any formal qualifications and you’ll receive all the training you need plus a range of benefits including good rates of pay, holiday entitlement and opportunities to progress in your career

Find out more by visiting derbyshire.gov.uk/makeadifference

condition, a disability, mental health issues, alcohol or drug addiction. We offer support for young adult carers to help them manage their caring responsibilities. We can also help with finding higher education, funding and accessing adult carer services.

impartial information for parents, carers and practitioners supporting children from birth to 25 years with additional needs. As well as guidance, policy and signposting, there is a lifestyle section for parents covering topics such as health and wellbeing, work, family and relationships. Visit www.myfamilyourneeds.co.uk

‘The support we’ve received from DCA has been fantastic. We had a carers’ assessment, and I received a carers’ Personal Budget from the council which is to help make life easier for carers. Lisa added, ‘It has made such a positive impact on our family life and mental health.’ The couple have even formed a local singing group for other carers.

Peter said, ‘We’re so much more than just a singing group – we’re a family. We love to help other carers and their loved ones, and we can signpost them to advice and information too.’

Call Derbyshire Carers Association on 01773 833833 or visit www.derbyshirecarers.co.uk

Help to live life better

Whether you want to feel fitter, manage your weight or quit smoking we’re here to help you live life better.

Whatever your goal, you’ll be amazed how a little extra support and advice can make a big difference.

Stop smoking

Did you know you are three times more likely to quit smoking with the help of your local stop smoking service? At Live Life Better Derbyshire, we provide support, help and advice to help you make a successful quit attempt.

We know quitting isn’t easy but our friendly stop smoking advisers will support you over a 12-week period, with tips, information and advice on the range of stop smoking medications available to you.

What we offer:

• Telephone support sessions.

• One-to-one support.

• Access to free nicotine replacement therapy including patches, mouth spray, gum, inhalators and lozenges. We also offer free vape starter kits and a 12-week supply of e-liquids to clients aged 18 and over.

• Advice on stop smoking medications.

• Useful tools to help you quit.

If you’re interested in taking part in Live Life Better’s stop smoking programme, visit www.livelifebetterderbyshire.org.uk/stopsmoking

Weight management

At Live Life Better Derbyshire, we provide support, help and advice for you to successfully lose weight, and keep it off, for good.

Losing weight isn’t just about the numbers on the scales – it’s about how you feel inside. It’s about

All our friendly staff are fully trained and know how difficult it can be to make changes. That’s why they’ll be with you every step of the way offering support and advice. To find out more, visit www.livelifebetterderbyshire.org.uk

Alternatively, call the team on 0800 085 2299 or email asch.llbd.info@derbyshire.gov.uk

Alternatively, call Live Life Better Derbyshire on 0800 085 2299 or complete the health MOT at www.livelifebetterderbyshire.org.uk/MOT

Marc, a Live Life Better Derbyshire client, said, ‘People have noticed that my breathing is better. I look better and people are commenting on it. This makes me feel really good.

‘I am walking more and eating better and am in no doubt that life has changed for the better since quitting smoking. My anxiety is improving and I am enjoying getting out and about and being sociable.

‘If I can do it, anyone can. When you put your mind to it, you can do anything you want. I would absolutely recommend the service. I needed that help, the push to do it and the service worked. I’ve not had alcohol for last five years and stopped smoking.

‘Put your mind to it and it can be done. I am living proof you can make the change. I haven’t looked back.’

taking a broader approach to weight loss instead of just focusing on dieting or what’s on your plate.

We’ll support you with a free, 12-week programme, offering personalised advice, tasty recipes, a variety of support options, online tools and more.

How to take part

You’ll need to be:

• Aged 18 or over.

• Live in Derbyshire.

• Have a BMI of 25+ or 23+ if you are of black or asian ethnicity.

For more information, visit www.livelifebetterderbyshire.org.uk/ weightmanagement

Alternatively, call Live Life Better Derbyshire on 0800 085 2299 or complete the health MOT at www.livelifebetterderbyshire.org.uk/MOT

Alison, a Live Life Better Derbyshire client, said, ‘I feel so much better when carrying out day-to-day activities, and I am starting to see a

Physical activity

Getting active is one of the best ways that you can improve your overall health and wellbeing. Whatever your starting point or current activity level, Live Life Better Derbyshire has plenty of ideas and advice to help you get started.

Live Life Better Derbyshire offers free physical activity advice and support to people aged 18 and above who are on our weight management programme, as well as for people who are classed as inactive.

For more information, visit www.livelifebetterderbyshire.org.uk/getactive

Falls prevention

Falls are one of the largest causes of emergency hospital admission for older adults and in Derbyshire, around 70,100 people aged over 65 fall every year. Falls can lead to pain, distress, injury, loss of confidence and even death. But many falls can be prevented.

There are several services in Derbyshire to help protect you from falling or reduce the chance of falling. Find out more at www.derbyshire.gov.uk/falls Promoting falls awareness, and the benefits of

difference in how my clothes fit.

‘I’ve learnt how to swap foods for healthier options, looking at food labels, eating more fruit and vegetables and reducing my carbohydrate intake. It’s all about changing your eating habits – you can still have treats (as you see them) just swap for alternatives or have in smaller amounts.

‘If you need help and want support, and feel that this is your time, then just do it. The help is great, and the weekly classes are great motivation too. It has really made me re-think what I eat.

‘Thank you for offering these free classes; they are so beneficial and I hope they will continue to help others make small improvements to their own health and lifestyles.’

Alternatively, call 0800 085 2299 or complete the health MOT at www.livelifebetterderbyshire.org.uk/MOT

Philip, a Live Life Better Derbyshire client, said, ‘I got superb support from my adviser all the way through the programme, from advice on portion control to the gymnasium programme she recommended me for.

‘Please, please, please give it a go. The benefits are much more than you could ever imagine but it is not as hard as you would think. A little effort gives you a lot of benefit in both physical and mental health.’

strength and balance exercise, is important to help reduce preventable falls. Age UK Derby and Derbyshire is an independent local charity that has been working in the local community to help older people for 30 years.

It has dedicated staff and volunteers helping to deliver services and activities for older people in Derby and Derbyshire. For more information, visit www.ageuk.org.uk/derbyandderbyshire

Mental health and wellbeing

Mental health is an important part of everyone’s life and good mental health and wellbeing is directly linked to good physical health. Positive mental health and wellbeing is also linked to increased life expectancy and improved quality of life.

If you need urgent help

If you, or someone you care about, is experiencing mental ill health and is in a crisis or emergency situation, you can contact your local GP or 111 if they are closed and they will decide with you the best action to take. There are many other ways that you can get help, outlined as follows.

Derbyshire Mental Health helpline

A freephone service available to everyone living in Derbyshire. It is open 24 hours a day, seven days a week. If you or your loved one are experiencing distress or anxiety, or feeling that you cannot cope, call 0800 028 0077

Derbyshire Volunteer Passport

The Volunteer Passport is for anyone of any age who volunteers or is interested in volunteering in the future with organisations in Derbyshire.

You could be an experienced volunteer who already gives several hours a week, or you could be thinking about volunteering for the first time.

To gain a Volunteer Passport, you need to complete a short training course exploring:

• Equality, diversity and inclusion.

• Keeping yourself and others safe.

Time Swap Derbyshire

This is an initiative that encourages local communities to help each other by sharing time and talents. The idea is simple – as a Time Swap member you can earn ‘time’ by giving help and support to other members in your community. This could be things you enjoy or are good at.

You can then spend that time on getting help from other members. This could be help with something

You can also find mental health and emotional wellbeing advice and support on the following websites.

Derby and Derbyshire Emotional Health and Wellbeing

Web: www.derbyandderbyshireemotionalhealth andwellbeing.uk

Derbyshire County Council

Web: www.derbyshire.gov.uk/mentalhealth

Samaritans

Non-judgmental emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Tel: 116 123 • Email: jo@samaritans.org

The Silver Line

A free helpline for older people across the UK that’s open 24 hours a day, 7 days a week, 365 days a year. • Tel: 0800 470 8090

Visit www.thesilverline.org.uk

• First aid awareness.

• Person-centred approach.

• Health and safety.

Upon completion of the training, you will receive an accredited certificate and a Volunteer Passport photo ID badge. You don’t need any qualifications or a Disclosure and Barring Service (DBS) check to receive the training. The agency you volunteer with will organise a DBS check for you if you need one for your role. For more information, visit www.derbyshire.gov.uk/passport

that you find difficult, or maybe someone in your community could teach you a new skill. If you prefer, you can donate your time gained to someone else.

Time swap is flexible, there’s no regular commitment and you choose how often you want to swap. South Derbyshire Community Voluntary Support delivers Time Swap across Derbyshire. For more information, visit www.derbyshiretimeswap.org.uk

Types of service available

Day opportunities

Day opportunities aim to support you with maintaining independence, inclusion in local community life and personal development. Day opportunities also support people with different needs, from low-level support through to more intensive personal care. They offer the chance to socialise and meet new people. For example, voluntary organisations provide support groups for people with Parkinson’s or there are activity sessions run by MIND for people with a mental health condition.

Your local Community Volunteer Organisation is a good place to start to find activities you may be interested in.

Some people, such as older adults and people with learning disabilities and autism, mental health conditions or physical or sensory disabilities, may wish to access more specialist day opportunities. We have a directory which lists opportunities to consider. Attendance can be self-funded or in some cases, people who have an eligible care need may receive a budget from adult social care that can be used to fund attendance.

Health and Wellbeing Team

This team supports people over 16 years with disabilities, mental ill health, older people and their families and carers. The team aims to help people to live fulfilling lives, stay safe and be well connected with their local communities.

Health and Wellbeing Coaches and Officers (HAWCs and HAWOs) can help you access services, information and other support you need. They can also help you to become more independent and part of your local community if you are at risk of becoming dependent on services or reaching crisis point.

HAWCs and HAWOs will find out what’s important to you by listening to you and asking:

You can search our online directory of accredited day opportunities at www.derbyshire.gov.uk/ dayservicesframeworkdirectory

For more information about services run by the county council, visit www.derbyshire.gov.uk/ activitiesforpeoplewithdisabilities

Our brokerage service can support you to identify a range of opportunities to meet your needs and help you to get the best value for money. Call 01629 537763 (Monday to Friday, 9.00am to 5.00pm). Alternatively, visit www.derbyshire.gov.uk/brokerage where you can also request a call back from the team.

• What does a good life look like to you?

• What do you think will make your life better or more complete?

Your HAWC or HAWO will then help you to find your own ways to get the life you want. This way of working is different because it asks what you want, rather than trying to fit you into a service that already exists, which you might not actually want.

Your HAWC or HAWO will be a named person who you can contact and see locally.

They should:

• Take time to get to know you and build a trusting relationship.

• Listen to your vision of a good life – what would make your life better and the steps needed to achieve this.

• Support you, your family and carers to get the information and advice you need.

• Help you to identify your strengths, skills and abilities.

• Help you become more resilient, connected and involved in your community.

• Support you to meet new people or reconnect with others you may have lost touch with.

• Help you to get your voice heard, for example, to speak to organisations and professionals.

Community Connectors

This service helps Derbyshire residents aged from 14 years old with learning disabilities or autism to develop new skills, get involved with activities, use facilities in their local community, build relationships and experience new things.

The service can last up to 12 weeks and may include

Help to live at home

Assistive technology

Assistive technology can provide peace of mind for you and your carers whenever it’s needed, 24 hours a day. It can also provide much needed reassurance if you are worried about you or someone else feeling safe at home, falling, or becoming forgetful, for example.

There are two types of assistive technology which can be used either independently or as combined assistance. They are community alarms and telecare.

A community alarm is a pendant or wristband you can wear, which connects to a base unit in your home. If you need help, you simply press the button on the pendant or wristband and the base unit will quickly connect to a monitoring centre (or your family member or chosen contact), who you

For more information, leave a message on 01629 532049, email healthandwellbeing@ derbyshire.gov.uk or visit www.derbyshire.gov.uk (search ‘Improve your health and wellbeing’).

travel training. We can also help people look for paid or voluntary work and develop their employability skills.

For more information or if you think you could benefit from the service, call 01629 538255, email asch.bscommunityconnectors@derbyshire.gov.uk or visit www.derbyshire.gov.uk/outandabout

can then speak to directly via the speakerphone on the base unit.

Where it connects to a monitoring centre, the trained staff will assess your needs to determine the best way to support you. They may contact a family member, carer or neighbour and if required, contact emergency services.

Though some devices still summon help, they act more like a pager, so rather than connecting to a monitoring centre when the button is pressed, they contact someone else in the same property.

Telecare describes additional devices that can be used in conjunction with your basic community alarm unit to provide further, more specific support. When these additional sensors are triggered, they

summon help in the same way but do not rely on a button being pressed.

Examples of these include:

• Sensors placed throughout your home to detect falls, seizures, floods, gas leaks or fires to help prevent the chance of accidents, or to alert a family member or carer if you have left home without anyone knowing.

• Equipment that assists you with managing medication by providing a prompt.

• Sensors that are used to temporarily monitor activities of daily living, to support care staff in delivering the right level of support.

The choice of equipment, monitoring service and response to alerts is tailored to your needs. The monitoring element is subject to a charge which is generally paid for by you, or an organisation. These costs vary depending on the provider in your local area.

If you have assistive technology as part of a wider package of care, the monitoring charge will be assessed as part of your Personal Budget

and included in your contribution towards your care costs. If you have care and support needs that mean you are Care Act eligible, you will not need to pay for the equipment itself. You can also purchase the equipment privately via any assistive technology provider.

The checklist on page 16 has been designed to support you to decide whether assistive technology is right for you or a family member. Alternatively, contact Call Derbyshire on 01629 533190 or visit www.derbyshire.gov.uk/assistivetechnology for more information.

It’s a good idea to consider the following questions before buying any assistive technology. If you are unsure about what technology might help meet your needs, you can contact your council or visit https://livingmadeeasy.org.uk

You can download and print this checklist at www.carechoices.co.uk/checklists

Suitability

Does the equipment support your specific needs?

Are you willing to use it?

Will it fit into your everyday life and routine?

Have you tried a demo of the equipment?

Do you understand what the equipment is for?

Do you need to take it with you when you leave the house? Is it transportable?

Does the equipment have any limitations that would make it unsuitable for you?

Will it work alongside any assistive technology you already have?

Usability

Is a simpler piece of equipment available (e.g. a pill case rather than an automated pill dispenser)?

Does the equipment need a plug socket and will any wires cause a trip hazard?

Is it easy to use? Can you read/hear it clearly and are any buttons big enough for you?

Are you able to use it? Are there any aspects you don’t understand?

Notes

Will it need to be installed by a professional?

Can the retailer provide you with training in using the equipment?

Reliability

Will it work if you have pets or live with other people (e.g. could someone else set off a sensor alarm by accident)?

Have you read reviews of the equipment you are looking at? Consider these before making your purchase.

Can you speak to someone who already uses it?

Does it require batteries? Find out how often they will need changing and whether the equipment will remind you to do this.

Is it durable? If you drop it, is it likely to break?

Cost

Do you know how much it costs?

Will you need to pay a monthly charge?

Are there alternative solutions that might be free?

Is there a cost associated with servicing the equipment?

We

Service which is a council social care and NHS funded service that aims to support the residents of Derbyshire to live independently, in the comfort of their own homes.

What do we do?

Following an assessment by a health or social care professional we provide the prescribed equipment on loan. The service includes delivery, installation, servicing/repair, collection and recycling. Equipment is on loan to you for as long as you need it and are living in Derbyshire.

How can I access

To access equipment and request an assessment, you can ask your GP for a referral or directly contact your Council's Social Care Team by calling 0800 917 1109

Making life easier at home

If you’re having difficulties with everyday tasks, these simple solutions could make life easier and enable you to retain your independence. These are a starting point; other solutions are available, which might better suit you.

Finding it difficult to get in and out of chairs? Try putting a piece of hard board under the seat base. Alternatively, buy chair raisers, a higher chair or an electric riser chair. Also try taking regular gentle exercise to improve your mobility.

If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if you need to move heavy furniture. There are also tools for opening and closing windows.

Struggling to keep warm/cool? Consider a fan or heater. Is your house insulated? Are there any draughts? You may also be eligible for the winter fuel payment from the Government. Visit www.gov.uk/winter-fuel-payment

If you have trouble using light switches, think about replacing your switches for ones that are easier to use. Consider handi-plugs or light switch toggles, or there’s even technology available that turns your lights on and off using your speech.

Use subtitles if you can’t hear the TV or buy wireless headphones. Do you need a hearing aid? Request an assessment from your council.

Do you forget to take your tablets? Make a note of when you’ve taken them or buy an automatic pill dispenser or pill box. If you struggle to open your medicine, ask your pharmacist for advice on alternative packaging that could make it easier for you.

Can you reach everything in your cupboards? If not, try a handi-reacher or rearrange your kitchen so the things you use most are within easy reach.

If you are having problems with preparing food, consider buying ready-chopped options or try a chopping board with spikes. There are also longhandled pans, teapot tippers and lid grippers that could help. Palm-held vegetable peelers or a food processor might be a solution and meal delivery services are also available.

Is eating and drinking becoming difficult? Large-handled cutlery could help, as could non-slip mats for the table. Lightweight cups and mugs with two handles could also be a solution.

Having tap turners fitted can make using taps easier. You could also consider changing to leverstyle taps, which might be easier for you to use.

Chopping board

Teapot tipper

Chair raisers

Level indicator

Handled plug

More information on staying independent at home can be found online at www.carechoices.co.uk/ helping-you-to-stay-independent/ There is also information at www.derbyshire.gov.uk (search ‘Help to live at home’).

If moving whilst in bed is a problem, have you thought about using an over-bed pole? You might also want to buy a pillow raiser or change your bedding so it’s lighter.

Is it becoming difficult to get dressed? If so, specially adapted clothing is available, or you could buy a long-handled shoe horn, a dressing stick or a button hook. If you are having a lot of difficulty, consider home support – see page 20.

Clocks are available with large numbers or lights if you can’t read the time in bed. You can also buy clocks that speak the time.

If you are finding it harder to read in bed, consider an e-reader that allows you to change the font size. Some also have integrated lights. Look for bedside lamps with a step-on or button switch if yours are difficult to use.

Do you struggle to get in and out of bed? You could learn new ways of moving around, purchase a leg lifter or a hoist, or install grab rails for support. Seek advice about these options. If the bed is the issue, you could buy an electric adjustable bed or raise the bed to the right height.

If it’s hard to hold your toothbrush, try a toothbrush gripper. You might also benefit from having an electric toothbrush or sitting on a stool while brushing your teeth.

You might like to buy a raised toilet seat or a seat with a built-in support frame if it’s hard to use your toilet. Flush-lever extensions are also available.

Has it become more difficult to wash? Items are available, like long-handled sponges and flannel straps. You could also consider a slip-resistant bath mat, grab rails, a half step to help you get in and out of the bath, or a bath or shower seat. Tap turners can also be used in the bathroom.

For more information on technology that could make your life easier, contact your council for an assessment. They might refer you to an occupational therapist (OT) or you could contact an OT privately. Search online for OTs near you.

Ensure private OTs are fully qualified and registered with the Health & Care Professions Council (HCPC). Visit www.hcpc-uk.org/check

Grab

Safe and well checks

Derbyshire Fire and Rescue can check your smoke alarms, identify hazards and help you make an escape plan at home. It can also assess your risk of falls and put you in touch with other local

DIY and maintenance jobs

If you need help with gardening, cleaning, DIY or any other jobs, you can find local reputable traders that have been vetted by Trading Standards on our

organisations to ensure your safety and wellbeing.

Visit www.derbys-fire.gov.uk/safety/at-home/ safe-and-well-visits for more information.

Trusted Trader directory.

Visit www.derbyshire.gov.uk/trustedtrader

Shopping and meals, housework and laundry

If you need help with day-to-day tasks like preparing meals, shopping, cleaning and laundry there are services that can help you, or the person you care for. Services could be provided by voluntary or charitable

Services to support you leaving hospital

Supporting people to leave hospital safely and quickly is a key priority for us. If you are likely to need adult social care support following your discharge, a referral will be made to our service.

An adult social care worker will liaise closely with you, your family and health staff to work out what is best for you. They will consider all the different services that are available to help you recover your health and independence and return home as soon as is safely possible. More information is available at www.derbyshire.gov.uk/leavinghospital

Derbyshire Home Not Hospital Service

If you’re leaving hospital and need some practical support when you return home, the Derbyshire Home Not Hospital Service could help.

This service is designed to help people with limited support from family and friends with practical tasks such as shopping, collecting prescriptions and making sure the home environment is safe

Home care services

Home care services provide essential personal care to people in their homes with the aim of supporting

organisations and independent companies. We may also be able to offer help if you’re eligible. Visit www.derbyshire.gov.uk (search ‘Help to live at home’) for more information.

and comfortable. It can also help prevent you from needing to go into a care home or hospital by offering support to help residents remain independently at home for longer.

Funded by Derbyshire County Council and the NHS and managed by South Derbyshire CVS, it offers support for up to six weeks. For more information, call 01283 817417, email the team at home@dhfh.org.uk or visit www.dhfh.org.uk

Someone who benefited from the free service after having an accident and injuring her leg and knee is Jackie from Etwall, South Derbyshire. She said, ‘The Derbyshire Home Not Hospital Service has been a lifeline. I literally couldn’t have managed without them. The service helped me with lots of tasks including getting credit on my mobile so I could stay in touch with family and friends and collecting my shopping.’

independence and improving the quality of life for people who meet the eligibility criteria.

Services offered could include support with washing and dressing, showering, meal preparation, eating and moving safely around the home, either on a long- or short-term basis.

Our in-house home care service can offer a shortterm service designed to help you regain lost skills. This service supports you to do things for yourself so that you regain as much independence as possible.

To be considered for home care you will need an identified eligible need following an assessment. At the end of a period of short-term care you will be reassessed to see if you have any remaining longer-term eligible needs. If you do, we may commission one of our partner organisations in the private, voluntary or independent sector to provide you with a service.

Some people with high care needs can use their Personal Budget to employ a Personal Assistant (PA).

Live-in care

Live-in care is a viable alternative to residential care, where a fully trained care worker lives and works in your own home to support your individual needs and help you maintain your independence. The carer must be allowed breaks and have somewhere to sleep at night.

Support available from live-in carers can range from personal care and mobility assistance to more complex health requirements, as necessary.

PAs can help you with personal care and getting out and about and are not tied to agencies as you employ them directly.

A list of home care agencies in Derbyshire begins on page 25 and a useful checklist can be found on page 23. All home care agencies that provide personal care must be registered with the CQC, which is responsible for monitoring care services to make sure they meet the required essential quality standards. The CQC reports on the services it inspects and awards quality ratings.

For the latest reports and quality ratings on any care service, visit the CQC website: www.cqc.org.uk where you can also report any concerns you have regarding a care provider or service. For more information on the CQC, see page 39.

For more information about our home care service, visit www.derbyshire.gov.uk/homecare

The cost of live-in care varies depending on your circumstances, including the level, type and duration of care that you require.

Any organisation that employs live-in carers is required to register with the CQC and ensure that its employees follow the essential standards of quality and safety in their practices. For more information about the CQC, see page 39.

Specialist care services

There are several services provided in Derbyshire to meet the needs of specific client groups, such as people with a learning disability, physical disability, or mental health condition.

If you need a service, we will look in detail at the support needs that you have and will work with you to identify the options for meeting these.

If you are eligible for funded adult social care assistance, a support plan will be drawn up to

identify the outcomes you wish to achieve, and a Personal Budget will be calculated to meet these.

You may decide to buy your own support from us or from an independent sector provider. See the information starting on page 33 for more on assessments, eligibility and Personal Budgets.

You can also have a support plan if you have eligible needs but are funding your own care. Contact Call Derbyshire on 01629 533190 for more information.

"Radfield have personally given me a great deal of reassurance and a peace of mind that my mum is safe and happy."

-

S (Daughter

We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

About the agency

How long has the agency been operating?

How long are staff allocated per visit?

Can you contact the agency in an emergency or outside office hours?

Does the agency have experience with your specific needs?

Staff

Are you likely to be visited by different staff each day?

Are all staff checked with the Disclosure and Barring Service?

Will you be notified in advance if your care worker is on holiday or sick?

Are staff matched to you specifically, based on your needs and preferences?

Can you meet your care worker(s) before they start?

Does the agency have both male and female staff?

Notes

*See page 39.

Accommodating your needs

Can the agency accommodate your needs if they increase? Ask about the process for this.

Does the agency have a training scheme in place?

Are all staff trained to a certain level?

Are staff able to help with administering medication if required?

Is there a way for staff to communicate with each other about the support they provide when they visit you? How?

Regulation

Will your support plan be reviewed at regular intervals?

Can you see the agency’s contract terms?

Can you lodge a complaint easily? Are complaints dealt with quickly?

Can you see a copy of the agency’s CQC registration certificate and quality rating?

Home care listings

Please note that there may be changes to the following list of providers from April 2024. For the most up to date list, please contact Brokerage on 01629 537763 (Monday to Friday, 9.00am to 5.00pm). Alternatively, visit www.derbyshire.gov.uk/brokerage where you can also request a call back from the team.

Home care providers contracted with Derbyshire County Council

ABILITY

Chesterfield Tel: 01246 455927

AMBER VALLEY TOTAL CARE LTD

Horsley Woodhouse Tel: 01332 881255

ANGELS COMMUNITY HOME CARE SERVICE

Long Eaton Tel: 0115 939 7290

ASPIRE MENTAL HEALTH

Ilkeston Tel: 0115 854 0373

AVANTI HOMECARE LTD

Ilkeston Tel: 0115 857 1001

Ripley Tel: 01773 447344

BESPOKE CARE & TRAINING

Ashbourne Tel: 01332 653651

BIRCHWOOD HOMECARING SERVICES LTD

Ripley Tel: 01773 570057

BOSWORTH HOMECARE SERVICES

Ilkeston Tel: 0115 932 8814

Swadlincote Tel: 01283 807867

BRADCARE LTD

Swadlincote Tel: 01283 551187

CARERS SITTING SERVICE

Alfreton Tel: 01773 873581 Advert below right

CARING HANDS

Tibshelf Tel: 01773 875168

CARING LINKS LTD

Derby Tel: 01332 824442

CERA CARE

Chapel-en-le-Frith Tel: 01298 384184

COMMUNITY CARE LINE SERVICES

Morton Tel: 01246 861500

Advert page 98 and inside back cover

COMMUNITY LIFE CHOICES

Glossop Tel: 01457 290188

COMPLETE CARE CHESTERFIELD

Chesterfield Tel: 01246 252818

CONNEX COMMUNITY SUPPORT

Buxton Tel: 01298 23970

CRT CARE SERVICES

Chesterfield Tel: 01246 261700

DAISYCHAIN HOMECARE

Darley Dale Tel: 01629 735100 Advert page 24

DERBYSHIRE CARE SERVICES

Derby Tel: 01332 275060

EAST MIDLANDS HOMECARE LTD

Castle Donington Tel: 01332 813913

EDEN FUTURES

Newark Tel: 01636 676054

EMH CARE AND SUPPORT LTD

Chesterfield Tel: 01246 599999

ENA CARECALL LTD

Swadlincote Tel: 01283 224963

EYAM DOMICILIARY SERVICES

Chesterfield Tel: 01433 631380

GENERATIONS CARE AGENCY LTD

Chesterfield Tel: 01246 471991

GOYT VALLEY CARERS

Chinley Tel: 01663 751182

HARMONY CARE & SUPPORT LTD

Long Eaton Tel: 0115 972 5557

Home care providers contracted with Derbyshire County Council continued

HOME INSTEAD LTD

Swadlincote Tel: 01283 222678

HOME SUPPORT SERVICES

Derby Tel: 01332 723250

HOMECARE D AND D

Chesterfield Tel: 01246 269153

INDEPENDENT CARE LINK

Ilkeston Tel: 0115 944 4448

LIFETIME HOMECARE

Harthill Tel: 01909 773133

LIFEWAYS

Derby Tel: 01332 383809

LILY OF THE VALLEY CARE LTD

Derby Tel: 01332 470911

LILYROSE CARE GROUP

Glossop Tel: 01457 855682

New Mills Tel: 01663 308232

MACINTYRE

Chesterfield Tel: 01246 264049

MEDILINE NURSES AND CARERS LTD

Foston Tel: 01283 586600

MENCAP

Long Eaton Tel: 0115 983 5731

MILLENNIUM HOMECARE SERVICES LTD

Chesterfield Tel: 01246 261389

MOORE CARE

Buxton Tel: 01298 24566

MY HOMECARE

Derby Tel: 01332 477728

NOTTINGHAM COMMUNITY HOUSING ASSOCIATION

Chesterfield Tel: 01246 261615

Ilkeston Tel: 0115 930 8943

ONE TO ONE SUPPORT SERVICES LTD

Chesterfield Tel: 01246 200018

PEAK HOME CARE LTD

Chesterfield Tel: 01246 554321

POSITIVE HORIZONS LTD

Belper Tel: 01773 827385

PREMIER CARE

Pleasley Tel: 01623 810 100

Ilkeston Tel: 01623 810 100 Advert page 26

QUALITY CARE EAST MIDLANDS

Chesterfield Tel: 01246 210910 / 07825 086940

RADIS COMMUNITY CARE

Burton Tel: 0330 100 8199

REACH ENABLEMENT SERVICES

Buxton Tel: 01298 22992

Sutton-in-Ashfield Tel: 01623 559299

REACT HOMECARE

Buxton Tel: 01298 27437

REAL LIFE OPTIONS – NOTTINGHAM

Chesterfield Tel: 07557 868934

REVOLUTION HOME CARE

Bolsover Tel: 01246 823214

ROUTES HEALTHCARE LTD

Hyde Tel: 0161 359 5680

S & W INDEPENDENT LIVING

Buxton Tel: 01298 22299

SAGECARE

Ripley Tel: 01773 514990

SARAH CARE LTD

Halfway, Nr Sheffield Tel: 01142 474655

SENAD

Derby Tel: 01332 378840

SENESCENCE

Staveley Tel: 01246 474114

SERENDIPITY HEALTHCARE LTD

Chesterfield Tel: 01246 260843

SHIRECARE

Matlock Tel: 01629 583304

SPECIAL CARE SERVICES

Derby Tel: 01332 608138

SUPPORTING SOLUTIONS

Crich Tel: 01773 853107

THERA TRUST

Grantham Tel: 0300 303 1282

TURNING POINT

Derby Tel: 07764 638919

UNITED RESPONSE

Chesterfield Tel: 01246 284445

Alfreton Tel: 01773 417793

VALLEY CARE DIRECT

Hope Valley Tel: 01433 623066

VOYAGE

Lichfield Tel: 07786 653032 / 07872 844932

WEF CARE LTD

Chesterfield Tel: 01246 888525

Changing the way the world ages

Care Givers Limited is a national provider of home care, supported living, complex care and staffing services with many years of experience and dedication to enhancing quality of life for others, Head Office is based in Colchester, Essex. We are proud of our compassionate home care program designed to help people stay at home longer and healthier.

Personal 24/7 Services

• Help with bathing

• Assist with dressing

• Provide grooming

• Help with incontinence

• Assist with eating

• Dementia Care

• Alzheimer’s

• Provide respite

• Provide convalescence

• Provide medication reminders

• Assist with morning/wake up

• Assist with evening/tuck in

Companionship Services

• Offer companionship and conversation

• Arrange appointments

• Help with travel arrangements

• Stimulate mental awareness

• Escort to appointments

• Assist with clothing selection

• Assist with entertaining

• Help with reading

• Participate in hobbies and crafts

• Monitor diet and eating

• Buy magazines, papers and books

• Rent and play films

Home Help Services

• Collect prescriptions

• Provide light housekeeping

• Organise wardrobes and cupboards

• Meal preparation and tidy away

• Supervise home maintenance

• Oversee home deliveries

• Look after houseplants

• Assist with pets

• Help with general shopping

• Drop off and collect dry cleaning

4LIFE CARE CHESTERFIELD LTD

Chesterfield Tel: 07977 492077

A GRADE COMMUNITY CARE SERVICES LTD

Chesterfield Tel: 01246 252373

AGINCARE UK LTD

Tel: 01332 327948 Advert page 30

AMG NURSING AND CARE SERVICES

Chesterfield Tel: 01246 456939

ASHBOURNE QUALITY CARE

Ashbourne Tel: 01335 368683

AUDLEY CARE DARLEY DALE

Matlock Tel: 01629 258744

BLUEBELLS HOMECARE

Sawley Tel: 0115 727 0878

BLUEBIRD CARE

Belper Tel: 01773 880055

BLUEBIRD CARE

Swadlincote Tel: 01283 568007

C & S HOMECARE LTD

Alfreton Tel: 01773 836111

COMMUNITY SUPPORT SERVICES (SENAD)

Derby Tel: 01332 378840

ETIQUETTE RECRUITMENT AND STAFFING LTD

Derby Tel: 01332 895984

EXCELL HOMECARE LTD

Chesterfield Tel: 01246 859333

FREESIA MULTICARE

Buxton Tel: 07874 247915

GLOSSOP HOMECARE

Glossop Tel: 01457 864457

GOLDEN YEARS SUPPORT SERVICES

Chesterfield Tel: 07751 826798

HANDLEY CARE SERVICES

Chesterfield Tel: 07985 592449

HELPING HANDS

Chesterfield Tel: 01246 808 127

Derby Tel: 01332 649 981

Swadlincote Tel: 01332 984 598 Advert page 30

HIGH PEAK CARERS

Buxton Tel: 01298 24871

HOME CARE DIRECT

Chesterfield Tel: 0345 061 9000

HOME FAIRY

Derby Tel: 01332 740238

HOME HELP CHESTERFIELD

Chesterfield Tel: 07498 778316

HOME INSTEAD LTD

Chesterfield Tel: 01246 580187

HOME INSTEAD LTD

High Peak Tel: 01663 227986

INDIVIDUAL HOMECARE SERVICES

Chesterfield Tel: 01246 475747

JUST A LITTLE COMPANY

Chesterfield Tel: 01246 731007

LAM CARE 24

Derby Tel: 01332 270833

LLOYDS CARE GROUP

Nottingham Tel: 0800 772 0770

LOVEHANDS CARE SERVICES

Derby Tel: 01332 898295

MCMURPHY CARE

Derby Tel: 0800 001 6827

NEWDON HEALTHCARE

Chesterfield Tel: 01246 769150

PEAK CARE HOMECARE

Chesterfield Tel: 01246 592092

PRESTIGE NURSING

Derby Tel: 01332 313647 Advert adjacent

PROGRESSIVE CARE LTD

Matlock Tel: 01629 580919

RADFIELD HOME CARE DERBY, ASHBOURNE & SOUTH DERBYSHIRE

SURECARE CHESTERFIELD

Chesterfield Tel: 01246 957 456

TENDER LOVING CARE SERVICES

Chesterfield Tel: 01246 204996

WALTON OUT CARE

Derby Tel: 01332 986485 Advert page 30

WHITES

Alfreton Tel: 01773 308566 Advert inside front cover

Derby Tel: 01332 565182 Advert page 22

RIGHT AT HOME

Derby Tel: 01332 913232

ROSE HOME CARE

Swadlincote Tel: 01283 565592

ST CHRISTOPHER’S TRUST

Glossop Tel: 01457 852687

Housing choices for independent living

Several age-exclusive housing options are available for older people to maintain independent living in their local community. These housing options can

provide a good alternative to residential care and allow you to keep living in a home with your own front door, maximising your independence.

Sheltered housing or age-exclusive housing schemes

This type of housing is available to rent or buy and is generally available to people aged 55 and over. One bed flats, small flats, apartments or bungalows clustered together with other similar properties are available through this housing option and may help you downsize from a larger property.

Often there are communal facilities nearby, such as an activity room where local services can pop in to provide services near to where you live. If you need help or support, there is a community alarm in the property that allows you to request assistance. Some schemes also offer access to an Independent Living Officer who can help support you to live well

Extra Care housing

Extra Care housing is the name given to purpose-built accommodation with care and support for older and vulnerable people.

Extra Care housing is designed to offer people the opportunity for more independence and to have their own front door while having the reassurance of staff on site 24 hours a day, seven days per week. Additional, regular support can be arranged for those who need it.

Extra Care housing provides:

• Your own attractive, self-contained independent accommodation suitable for couples and individuals.

• Apartments available for sale, rent or shared ownership, designed to ensure you feel safe and secure.

• Access to a range of support, personalised care and activities available to meet your assessed needs and support your independence.

for longer and provide information, advice and practical tips.

Sheltered or age-exclusive housing for rent is provided by either local district/borough councils or a housing association. If you are considering renting a sheltered or age-exclusive property, you need to register with your local district/borough council, who will have information about all the social housing vacancies in your area. There are also several housing schemes available privately for purchase.

A directory of housing schemes, including sheltered housing, can be found at www.housingcare.org

• A vibrant community life – you can enjoy your own privacy or choose from a range of on-site facilities, activities and services to support you, including a restaurant, hairdressers and shopping.

• Accommodation that is suitable for wheelchair users and offers level access showers. It is designed to adapt to your changing needs and is supported by assistive technology.

Extra Care housing is designed to be affordable to everyone who needs it.

The amount you will pay will vary depending on your individual situation and your income. You may have to pay all costs, or you may be entitled to benefits to cover some or all charges.

The main cost elements of Extra Care housing are:

• The cost of buying or renting your home.

• A service charge associated with your home for maintenance, management of the scheme and any communal facilities.

• Your care and support costs.

• Wellbeing and support service costs.

• Your everyday living expenses, such as utilities and food.

Housing options for younger people

There are also several independent living options for adults of working-age with a long-term health condition or disability. This can be very specialist housing that is adapted to meet specific needs, or it could be a range of supported living options, such as a small Extra Care scheme or adapted housing. For more information, visit www.derbyshire.gov.uk/accommodation

• Additional wellbeing and support services required.

For more information, visit www.derbyshire.gov.uk/extracare or contact Call Derbyshire on 01629 533190

Adult social care services – getting formal support

Initial contact

Our adult social care online information finder and self-assessment tool is a one stop shop for all the support and advice you might need. See page 6 for more information or scan the following QR code.

You can also contact Call Derbyshire, our contact centre, on 01629 533190 (Monday to Friday, 8.00am to 6.00pm and Saturday, 9.30am to 4.00pm).

Staff who are specially trained to deal with adult social care issues can provide advice, signposting, and

Assessing your needs

How to ask for an assessment

You can ask for an assessment from adult social care where it appears that you may have need for care and support. You can ask for this yourself, or someone can ask for this on your behalf (such as a friend, family member or professional) by contacting Call Derbyshire on 01629 533190

practical help to enable you to continue to live your life as independently as possible.

Outside opening times, we provide emergency countywide social care support on 01629 532600 (Monday to Friday, 5.00pm to 9.00am; and 24 hours a day at weekends, including public and bank holidays). All calls are recorded as part of our commitment to training, audit and quality assurance.

For deaf residents who wish to contact us via British Sign Language, visit www.derbyshire.gov.uk/ contactus and click on the link to SignLive.

Online self-assessment

As part of our adult social care online information finder, you’ll be asked about how you currently manage your day-to-day arrangements, what you are having trouble with and what you think might help you. You’ll then be given information and advice which could improve your wellbeing, connect you to local support networks and prevent, reduce

Visit www.carechoices.co.uk for further assistance with your search for care

or delay your need for ongoing care and support.

This may include identifying simple equipment including readily available technology, community-based services and other local agencies that may be able to help you. Often, this early conversation is sufficient to enable people to resolve their need for care and support in a way that best suits them.

Assessment from the Social Work Team

If this early conversation has not resolved your need and identifies that you may be eligible for statutory support from us, you will be referred for a more detailed assessment from a social work practitioner based in your local area.

This practitioner will complete the assessment with you and, depending on the outcome, talk you through any next steps. This may include telephone or video contact, and/or face-to-face contact in your home or in another community setting. We aim to complete this within 28 days of your initial contact with us.

The assessment provides an opportunity for you (and, if required, a family member/s or nominated representative) to engage in a more in-depth discussion with one of our skilled and trained workers.

This will look at your particular circumstances, how you manage your day-to-day life activities, what strengths, skills and resources you can call upon and what might assist you to stay independent and in control of your life.

Personalised support

If you are eligible following an assessment, we will determine with you whether some or all of your outcomes can be met through universally available support (see page 6) or whether they require funded adult social care support. You and your carers will be involved in this process.

For any eligible outcomes that cannot be met without adult social care funding, you’ll be allocated an indicative Personal Budget to help develop your care and support plan. Once a viable care and support plan has been completed, we will finalise with you the money required to deliver this which

Any information you provide will be in confidence, subject to certain limitations which we will discuss with you. For example, if you have health, social care or housing needs, or if there are safeguarding concerns, we may need to share your information with other agencies.

We will always ask you first unless we need to act quickly to protect you from harm. As part of this assessment, we will provide further information and advice if we feel this may prevent, reduce, or delay your need for ongoing care and support and/ or improve your wellbeing. We will seek to agree the outcome of any assessment with you.

Following your assessment, we will provide you with:

• A copy of the assessment.

• Information and advice about what options are available to meet your needs, including whether you are eligible to receive funded support through adult care.

• For those eligible for funded support under the Care Act 2014, what the next steps are including producing a care and support plan.

• For those not eligible, a rationale as to why you are not eligible for ongoing funded support.

Eligibility for ongoing support from adult care via a Personal Budget is based on the criteria set out in the Care Act 2014. For more information, visit www.legislation.gov.uk/ukpga/2014/23/ contents/enacted

Find out more about assessments at www.derbyshire.gov.uk/yourassessment

will be your Personal Budget. If you’re eligible for a financial contribution from the council (see page 43-47), this can be paid directly to you as a Direct Payment, which can be managed by us to purchase the services and support you choose or a combination of the two.

Once your care and support plan has been set up, we will regularly review it with you to ensure it continues to meet your needs and outcomes. More details can be found at www.derbyshire.gov.uk/supportplans and www.derbyshire.gov.uk/directpayments

Dementia support

Dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language.

Many people with dementia can lead active and

fulfilling lives for many years. There are many different types of dementia. Some are far more common than others. The Alzheimer’s Society has information about types of dementia at www.alzheimers.org.uk

Derbyshire Dementia Information and Advice Service

This service is commissioned by Derbyshire County Council and delivered by Alzheimer’s Society. The service is available in all areas of the county to provide support, information and guidance for those living with dementia and for their carers including:

• Understanding dementia.

• How to get help locally.

• Maintaining independence.

• Financial and legal matters.

• Caring for people with dementia.

• Changes in relationships and behaviour.

• Community care.

• Long-stay care.

The service can support you, your family members and carers through the different stages of dementia. It also delivers a range of groups for people affected by memory loss or dementia where you can meet

50+ Forums

Giving Derbyshire’s 50+ community a voice, 50+ Forums are about:

• Creating a powerful voice for people aged 50 and over.

• Being involved.

• Taking action.

• Influencing services.

• Enhancing your life and the lives of others.

There are several forums across Derbyshire with more than 3,000 members.

other people who have similar circumstances to you:

• Memory cafés.

• Carers’ education sessions.

• Singing for the Brain.

An online toolkit for dementia has been developed for people living with dementia and their carers to provide more support to understand and learn from others’ experiences of living with the condition. Visit www.livingwithdementiatoolkit.org.uk

You don’t need a dementia diagnosis or to be of a certain age to get advice and support from the service. Get in touch if you’re worried about your memory, or you’re just seeking information and advice for yourself or others. Carers supporting people living with dementia can also be referred.

For more information, call 01332 208845, email derbyshire@alzheimers.org.uk or visit

www.dementiaderbyshire.org.uk

Your local forum is independently run by local people for local people. It meets regularly to discuss important issues, and work with organisations to make improvements to services and facilities. Find out more at www.derbyshire.gov.uk/50plusforums

Discover the renewed charm of Grove House, a 28-bed residence now under the caring ownership of Ivonbrook Properties. Embracing the legacy of compassionate care, we are excited to announce the reopening of this property as a Residential Care Home.

Your Comfort, Our Priority: Step into a world of comfort spread across three floors, each adorned with thoughtfully designed bedrooms. Every room boasts a personal wash basin, and most feature convenient en-suite facilities. Our commitment to your well-being is reflected in the details.

Inviting Spaces for Community: Grove House welcomes you with three inviting lounges, a spacious dining room, and numerous bathrooms and toilets, ensuring that every resident feels right at home. Our laundry and well-fitted kitchen are dedicated to providing the utmost convenience.

Scenic Views, Elevated Living: Experience the beauty of Grove House with bedrooms offering picturesque views of the garden and surrounding areas. An open area at the front provides a serene glimpse into the countryside. Access is seamless with three levels and a convenient lift for your comfort.

Serene Grounds for Tranquil Moments: Our residents and their visitors can indulge in the exclusive use of well-kept grounds, featuring a charming courtyard garden. With wheelchair accessibility and direct access from select ground-floor bedrooms, it's the perfect space to savor the outdoors.

Location and Surroundings:

Grove House is situated in Ashover, approximately 4 miles west of Chesterfield, 4 miles east of Matlock and 8 miles west of Alfreton. The surrounding area of Ashover is characterized by picturesque countryside and rolling hills typical of the Derbyshire Dales. The landscape is dotted with farms, woodlands, and hedgerows, creating a scenic environment.

Grove House: Where Every Detail is a Gesture of Care. Welcome home!

Moor Road, Ashover, Chesterfield, S45 0AQ

Tel: 07444 567168

Email: claire@ivonbrook.com

Residential care

Care homes cater for people who can no longer manage in independent accommodation.

Types of care home

Care homes (personal care only)

Care homes provide accommodation with full board and personal care. Normally you would have your own bedroom, which may or may not be ensuite, and staff would be available on site 24 hours a day. Some homes can provide specialist services for people with a learning disability, dementia, mental health condition or for younger disabled people.

Care homes providing nursing care

This is a home which provides nursing care with trained nursing staff on duty 24 hours a day.

The homes in this guide are either owned by us, private sector proprietors or voluntary sector organisations. All care homes are regulated by the CQC and inspected to ensure they reach an approved standard.

For the latest reports and quality ratings on any care service, visit www.cqc.org.uk where you can also report any concerns you have regarding a care provider or service. For more information on the CQC, see page 39.

A list of homes in Derbyshire starts on page 57.

Care home vacancies

Details of care home vacancies can be found at www.derbyshire.gov.uk/brokerage , by calling 01629 537763, or by emailing brokerage@derbyshire.gov.uk

Care homes for people with dementia

When considering a care home for someone with dementia, it is particularly important that it offers a service that can be tailored to meet individual needs and provides support to maintain and improve quality of life. Some homes can offer an environment which has been designed specifically for people with dementia.

People with dementia may also benefit from a range of group or individual therapies involving social interaction and mental stimulation. Activity co-ordinators and occupational therapists can offer a variety of therapies, including reminiscence, music therapy and other creative therapies.

Many care homes can offer places to someone with dementia. You should discuss your requirements with individual care home managers and ask about specific dementia training for staff. For support in making choices about long-term care or for information or advice about services available to people with dementia and their carers, contact Derbyshire Dementia Information and Advice Service provided by Alzheimer’s Society on 01332 208845 or at www.dementiaderbyshire.org.uk If you wish to arrange an assessment of your support needs by adult social care, contact Call Derbyshire on 01629 533190 or email contact.centre@derbyshire.gov.uk

Richmond Villages

Aston-on-Trent Care Home

Whether you’re looking for long-term nursing or dementia care, respite or post operation / illness recovery, Richmond Villages are here to support you and your friend or family member with personalised care in a warm and safe environment.

More than a care home

Inspecting and regulating care services

Health and social care services must be registered to show that they meet a set of standards.

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It registers care providers and inspects and rates services. When things go wrong, the CQC can also take action to protect people who use services.

After an inspection of a care home or home care agency, the CQC publishes a report which looks at how well the service meets the CQC’s five key questions: Is the service safe? Effective? Caring? Responsive to people’s needs? Well led?

Each care home and home care agency will get an overall rating of outstanding, good, requires improvement or inadequate. It will also get ratings for each key question. The ratings mean you can easily see where a service is performing well, and where it needs to improve.

It’s always a good idea to check inspection reports and ratings when choosing a care service. You can find reports and ratings on the CQC’s website www.cqc.org.uk/ Care providers must also display their latest rating at their premises and on their website.

You can also tell the CQC about your experiences of care – good or bad. It can use your information to see where it should inspect next, and what to look out for when it does. If you want to share your experience of care, visit www.cqc.org.uk/share

CQC assurance

A new CQC assurance process for adult social care functions is being launched. The CQC will visit local

authorities to assess their processes. Visits to local authorities in England began in April 2023 to assess how they are making a difference to people’s lives.

The CQC assessment

A key part of the updated CQC assessment is how local authorities place people’s experiences at the heart of their decisions, and they should expect to be assessed across the following themes:

• Working with people.

• Providing support.

• Ensuring safety.

• Leadership.

For more information, visit www.cqc.org.uk/local-systems/local-authorities

Tel: 0300 061 6161

Email: enquiries@cqc.org.uk

Web: www.cqc.org.uk

Write to: The Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

This year we celebrate our 40th Anniversary since opening in 1984

devoted to providing ‘Care, Comfort and Security’ for all of our Residents.

Brun L ane, Kirk L angley, Derby DE6 4LU

www.wheathillshouse.co.uk

We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

Staff

What is the minimum number of staff that are available at any time?

Are staff respectful, friendly and polite?

Do staff have formal training?

Are the staff engaging with residents?

Activities

Can you get involved in activities you enjoy?

Is there an activities co-ordinator?

Does the home organise any outings?

Are residents escorted to appointments?

Do the residents seem entertained?

Does the home have a varied activities schedule?

Life in the home

Is the home adapted to suit your needs?

Can you bring your own furniture?

Are there enough plug sockets in the rooms?

Are there restrictions on going out?

Is there public transport nearby?

Does the home provide any transport?

Can you make/receive calls privately?

Can you decide when to get up and go to bed?

Does the home allow pets?

Does the home use Digital Care Planning accessible to families?

Personal preferences

Is the home too hot/cold? Can you control the heating in your room?

Is the décor to your taste?

Are there restricted visiting hours?

Is there somewhere you can go to be alone?

Does the home feel welcoming?

Catering

Can the home cater for any dietary requirements you may have?

Does the menu change regularly?

Can you eat when you like, even at night?

Can you have food in your room?

Is there a choice of food at mealtimes?

Is alcohol available/allowed if you want it?

Can visitors join you for meals?

Fees

Do your fees cover all of the services and activities?

Are fees likely to change regularly?

Is the notice period for cancellation of the contract reasonable?

Could you have a trial period?

Can you keep your room if you go into hospital?

Can you handle your own money?

*See page 39.

Home 3

We suggest you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 41. You can download and print this checklist at www.carechoices.co.uk/checklists

Design

Are there clear signs throughout the home?

Has the home been designed or adapted for people with dementia?

Are the home and grounds secure?

Are there prompts outside the residents’ rooms to help people identify their own?

Is the décor familiar to your loved one?

Choices

Do residents get a choice in terms of what they wear each day?

Are residents encouraged to be independent?

Can residents decide what to do each day?

Can residents have a say in the décor of their room?

Activities

Are residents able to join in with household tasks like folding washing?

Are there activities on each day?

Can residents walk around outside on their own?

Are residents sitting in front of the TV or are they active and engaged?

Are there rummage boxes around?

*See page 39.

Health

Can residents get help with eating and drinking?

How often does the home review residents’ medication?

Does the home offer help if a resident needs assistance taking medication?

Do GPs visit the home regularly?

Staff

Are staff trained to identify when a resident might be unwell?

Are staff trained to spot when someone needs to go to the toilet?

Do the staff have any dementia-specific training/experience?

Will your loved one have a member of staff specifically responsible for their care?

Approach to care

Does the home follow a specific approach to dementia therapy, for example, validation therapy?

Will the home keep you informed about changes to your loved one’s care?

Does the home have a specific approach to end of life care?

Does the home keep up to date with best practice in dementia care?

Paying for care

Charging for community care

Most people who receive adult social care support in their community will need to pay something towards that care.

We have a policy which sets out charges that apply to people receiving adult social care support to remain living independently at home. There is a separate policy covering anyone living in a residential or nursing home.

Under this policy, we charge for adult social care support as authorised under the Care Act 2014 and carry out a financial assessment to determine how much, if anything, people should contribute towards their care and support in the community.

Charging for residential care

If you require a residential placement, we will complete a financial assessment to calculate how much you need to contribute towards the cost of your support. During the assessment, we will consider your capital assets, savings and income.

The value of your home is also included in the assessment as part of your capital if you are moving into residential care, unless your spouse, partner or a qualifying dependent remains living in the property after you have moved into care. The value of any additional property is included in the assessment.

If you choose not to have a financial assessment, you will be responsible for paying the full cost of your care and support. For more information on paying for home care, see above.

Benefits and support

Anyone who has a disability or long-term physical or mental condition may be entitled to specific state benefits to support them in their day-to-day lives. These benefits are not means tested so it doesn’t matter what other money you get.

To work out what you will be asked to contribute we need to know what income and capital you have along with any other costs such as council tax, rent or mortgage payments that are not already met by benefits.

Use our online financial calculator at www.derbyshire.gov.uk/betteroff where you can submit all your financial information, including supporting documentation, for review by our Finance Team.

From 15 July 2024, the policy for community care charging will change. To find out more, visit www.derbyshire.gov.uk/payingforcommunitycare

If you are eligible for support and a financial contribution from us and you are moving into a care home or care home with nursing, we will give you a choice of homes that charge the amount we would usually pay for someone with your needs.

If the home you choose charges more than we would expect to pay to meet your needs, you will have to find someone to meet the additional amount, known as a third party payment (see page 45).

Access our online financial assessment calculator at www.derbyshire.gov.uk/betteroff which will provide you with an estimate of the charges you would have to pay. It also allows you to submit your information, including supporting documentation, for review by our Finance Team.

The extra money is to help with living costs or if you need help with daily living tasks. In some circumstances your entitlement may continue even if you are living in a residential or nursing home, for example, if you self-fund your care and support.

Remember to seek benefits advice and consider claiming:

• Universal Credit (if you are aged 18 or over but under State Pension age).

• Pension Credit (if you are State Pension age or over).

• Attendance Allowance (if you are State Pension age or over).

• Personal Independence Payment (if you are aged 16 or over but under State Pension age).

Attendance Allowance (AA), Disability Living Allowance (DLA) and Personal Independence Payments (PIP)

These are non-means-tested, non-taxable benefits from the Department for Work and Pensions. There are different rates depending on the level of your needs.

AA is paid to people who are State Pension age or over and PIP to people aged 16 or over but under State Pension age. Check your State Pension age at www.gov.uk/state-pension-age

Everyone who needs care should consider claiming these benefits. However, they will not be paid if

NHS-funded Nursing Care Contribution

Whether you are a temporary or permanent resident, if you live in a care home that provides nursing care, you may be entitled to a non-means-tested NHS-funded Nursing Care

NHS Continuing Healthcare (CHC)

This is a package of ongoing care that is arranged and funded by the NHS. To establish whether you are entitled to have your care paid for by NHS CHC, there is national framework to determine whether you have a primary health need and are therefore eligible to receive NHS funding.

Care is provided to people aged 18 and over to meet health and associated social care needs that have arisen as a result of disability, accident or illness and

you are, or become, a permanent resident in a care home unless you are meeting the whole cost of your care. If the council is contributing towards the cost of your care, these benefit payments will usually stop after you have been in permanent residential care for more than four weeks.

If you are entitled to the mobility component of DLA or PIP, this payment will not stop once you are in a care home and is not included in your financial assessment. You can no longer make new claims for DLA, which is being replaced by PIP.

Contribution (FNC) of £219.71 per week (subject to change every April) towards the cost of your nursing care. This is paid directly to the home by the NHS and is used as part payment towards the overall fee.

who are either receiving long-term care or may be at the end of their life.

CHC is free, unlike support provided by local authorities, and it is not linked to savings or income levels. If you are eligible for (CHC), you can receive the services you need in any setting, including your own home or in a care home. CHC only lasts for as long as someone has complex care needs that result from their having a primary health need.

Local authority contribution towards care in private sector care homes

We appreciate that the financial climate in the care sector is challenging. It is recognised that considerable pressure exists, both for those who purchase and those who provide care home placements.

Where we can assist with funding support, the fee rates that we might expect to pay for certain types of care are listed on page 46. Complex or variable needs are assessed individually and can attract additional funding.

Fees charged by some homes may be higher than we can pay for reasons other than complex or variable needs. It is important to appreciate that independent sector care homes can decide how much they charge for accommodation and care.

Third party payments

If we are contributing towards the cost of your care and the home you choose costs more than we will pay to meet your assessed needs, you will need to ask someone else to pay the difference between what we will pay and the amount the home charges.

This additional payment is known as a top-up or third-party payment and can be made by a family member, friend or charity.

Before anyone agrees to make additional payments on your behalf, they should be aware that the amount could increase, and they need to be confident that they can maintain the payments for as long as they are required.

Running out of money

If you are paying for your own care and your capital is likely to reduce to less than the amount set by the Government (£23,250 at date of publication), you must let us know well in advance. We must undertake an assessment of your circumstances before deciding if we will contribute towards the cost of your care.

If you have been self-funding your care, and the home you are living in charges more than we might expect to pay to meet your needs, you must find someone to help pay the difference. This is known as

Funding arrangements can be complex so please seek advice via Call Derbyshire in addition to independent financial and legal advice. See page 47 for more information.

Whilst we can offer help in negotiating a fee on your behalf, the care home can decide to change its charges from time to time, such as if you decide to move rooms or if your financial circumstances change.

If you are concerned about any potential future changes in the amount you may have to pay, particularly in relation to top-up fees, you should discuss this with your adult social care worker at the earliest opportunity.

The person paying the top-up will be asked to sign an agreement to formalise the arrangement. If the payments stop being paid for any reason, you must seek help and advice from us as soon as possible.

The law says that you are not allowed to make this additional payment yourself, except in very limited circumstances.

If you are eligible for a Deferred Payment Agreement against the value of your property and there is sufficient equity, then you may also be able to defer your top-up until the sale of your house is completed. For more information, please see our factsheet titled ‘Deferred Payment Scheme’ (for homeowners) at www.derbyshire.gov.uk/careinfo

a ‘top-up’ or ‘third party payment’ which is explained above. If funds for a top-up are not available, you may need to find alternative accommodation which can meet your needs at the price we would expect to pay for your care.

Understanding your rights and options before moving into care is essential. There are several financial products and specialist companies that may be able to help. It is important to seek independent financial and legal advice before committing yourself. See page 47 for more information.

Support for full-cost clients

12-week property disregard

If your former home is included in your financial assessment but your other capital and savings are less than £23,250 (as at date of publication), and your income is not enough to meet your care home fees, we will contribute towards the cost during the first 12 weeks of permanent care, provided we agree that residential care is needed.

For more information on paying for care if you own a property, see our factsheets titled ‘Paying for residential care’ and ‘Deferred Payment Scheme’ at www.derbyshire.gov.uk/careinfo

Deferred Payment Agreements

Subject to eligibility criteria, after the 12-week property disregard period, you may be offered a Deferred Payment Agreement. This agreement allows you to delay selling your former home during your lifetime.

Any fees loaned under the agreement will be

Derbyshire fee levels

The following rates will be subject to an increase from April 2024. In addition, they do not include the NHS-funded Nursing Care Contribution where appropriate, of £219.71 per week.

charged against the value of your home and must be repaid once the house is sold or from your estate. Interest is payable throughout the period of the loan and there is also a one-off fee to join the scheme. This fee covers all legal and administrative costs for the lifetime of the loan.

We may limit the amount of the loan, depending on the equity in your property, but if there is enough equity, you may also be able to defer the payment of any top-up as well. If you qualify for a Deferred Payment Agreement, you may retain an amount of money from your income, up to £144 per week.

Under the terms of a Deferred Payment Agreement, you can also choose to rent out your home to generate income, which will help to reduce the amount you need to borrow and subsequently pay back to the council. For more information, see our factsheet titled ‘Deferred Payment Scheme’ (for homeowners) at www.derbyshire.gov.uk/careinfo

You are advised to check fee levels with the provider of any home you are considering at the time of your enquiry, including any homes provided directly by us.

Seeking financial advice

Planning for your future care and support needs can be complicated and funding this can be expensive. Taking professional advice may be helpful in enabling you and your family to identify the most suitable and cost-effective solution. There are several organisations that will provide free general advice about the funding of care and support. These are a good place to start if you are looking for information and want to see what sort of options are available.

There is an increasing number of useful websites that provide information to help you make the best financial decisions in your circumstances. Some provide resources such as care cost calculators and give you the opportunity to ask specific questions.

Buying independent financial advice

In addition to the free sources of information, we work with Trading Standards to ensure that there are various financial advisers available in Derbyshire that are members of our Trusted Trader scheme. Although these advisers will have met the requirements to become a Trusted Trader, you should still carry out your own checks to ensure they can meet your requirements.

Advisers can help you look at financial options and work out what would best suit your circumstances. Some advisers are also independent in terms of the products they endorse whilst others may have links with companies selling particular financial products.

Advisers can assist with a range of financial issues including:

• Purchasing an immediate needs annuity.

• Renting out a property.

• Tax implications.

• Equity release.

• Savings.

• Investments.

• Deferred Payment Agreements.

You can get details of the financial advisers who are

Visit www.derbyshire.gov.uk/payingforcare for more information.

Age UK

Tel: 0800 678 1602 • Web: www.ageuk.org.uk

Citizens Advice

Tel: 0800 144 8848

Web: www.citizensadvice.org.uk

Money Helper

Tel: 0800 138 7777 • Web: www.moneyhelper.org.uk

Paying For Care

Web: www.payingforcare.org

part of our Trusted Trader scheme at www.derbyshire.gov.uk/tt

When finding a financial adviser, ask about any accreditations they may have. For example, are they a Chartered Financial Planning service or are they a member of any organisation such as the Society of Later Life Advisers (SOLLA), that focuses on advice for those in the later stages of life. For more information on SOLLA, visit https://societyoflaterlifeadvisers.co.uk

Essential information

Be scam aware

Scams are frauds and tricks designed to cheat people out of their money. Scammers approach people in a number of ways, including at home, by phone, by post or online.

Scams can include:

• Fake competitions, prize draws and lotteries.

• Rogue traders.

• False investment opportunities or pension schemes.

• Clairvoyant or dating scams.

• Requests for donations to fake charities or requests for personal loans.

Scams fall into four main types:

Safeguarding adults

In Derbyshire, we aim to do whatever we can to protect people from abuse and neglect. We work together to enable people in Derbyshire to make choices to stay safe and to live a life free from fear, harm, and abuse.

We work with local people and organisations, including care providers to ensure they alert abuse and neglect and refer to Derbyshire County Council if you or someone you know is experiencing or is felt to be at risk of harm or abuse.

Local authorities have a legal duty set out in the Care Act 2014 to assist adults over 18 who:

• Have needs for care and support (whether or not the local authority is meeting any of those needs).

• Are experiencing, or are at risk of, abuse or neglect as a result of those care and support needs, or are unable to protect themselves from abuse or neglect.

What can you expect from us?

If you want to talk to someone regarding any abuse or neglect you or someone else is experiencing, you can contact Call Derbyshire on 01629 533190. You will be referred to an adult social care worker and

• Telephone scams including nuisance telephone calls claiming to be from reputable companies and offering to sort out issues like computer viruses or insurance.

• Online scams – highlighting online ‘copycat’ websites which charge fees for services like passport renewals, driving tests and tax returns.

• Mail scams about lotteries, prize draw catalogues, psychics and other similar schemes.

• Doorstep scams – tackling doorstep cold callers offering services like free boilers, insulation or solar panels.

Visit www.derbyshire.gov.uk/scams for help, advice and support.

asked in confidence about the details of the abuse and what outcomes you want from the disclosure.

Your views will be respected and, if you need a representative to speak on your behalf, this will be welcomed. If it is felt that you or others are at high risk or a crime has taken place, we may have to share this information with a third party, for example a GP or the police.

If you are concerned that you or the person who is being abused is not able to understand the abuse or the risks, we may complete Mental Capacity Assessments to support decision making and we will look for an advocate to represent the adult where it is required.

The person who is being abused or neglected, their representative or advocate will be included throughout the safeguarding process, and we will maintain contact and support. We will work together to achieve the best outcomes for the adult who is at risk of abuse or neglect.

Help is available for all adults at risk of abuse, including those who arrange and pay for their own care. Contact Call Derbyshire on 01629 533190,

visit www.derbyshire.gov.uk (search ‘Worried about someone?’) or call the police on 101. If you feel someone is in immediate danger, call 999

You can also make an email referral using the Derbyshire Safeguarding Adults Board referral form at www.derbyshiresab.org.uk/professionals/ safeguarding-adult-referrals.aspx

Derbyshire Safe Place Scheme

A Safe Place is somewhere you can go if you feel scared, are lost or need help when you are out and about.

Safe Places are public buildings in towns and communities across Derbyshire, such as libraries, shops, pharmacies and GP surgeries. They have stickers in their windows so you can see that they are part of the scheme and know you can go in and ask for help if you need to.

Comments, compliments and complaints

We are keen to ensure we continually look to improve the services that we provide. We value the feedback that we receive from complaints, compliments and comments and we are committed to providing high-quality, personalised, and respectful support, designed to meet each person’s needs.

You can raise a complaint, compliment, or provide a comment or suggestion in various ways. Telephone and email remain the quickest way to contact us, but use whichever of the following options best suits you.

Tel: 01629 532236

Email: your.views@derbyshire.gov.uk

Web:

www.derbyshire.gov.uk/council/complaints

In writing to: Adult Care Complaints

Administrator, Derbyshire County Council

FREEPOST DY76, County Hall, Matlock DE4 9BR

What happens when you send a complaint

We aim to:

• Acknowledge complaints and enquiries within three working days.

For more information on Safeguarding policies and procedures and how Safeguarding is managed in Derbyshire visit www.derbyshiresab.org.uk

Visit the Safer Derbyshire website at www.saferderbyshire.gov.uk for more information about community initiatives designed to reduce crime.

You can also download the Safe Places app to your smartphone, free to download from the App Store or Google Play. This can direct you to your nearest open Safe Place and can work by voice activation.

The Safe Place Scheme is supported by Derbyshire Police, Trading Standards and the Derbyshire Learning Disability Partnership Board. Find out more and apply for your Keep Safe Card at www.derbyshire.gov.uk/safeplaces

• Respond within 20 working days of the acknowledgement.

Acknowledgements can be either verbal or in writing. If there’s any reason for a delay in responding, we’ll write to you explaining this, along with a new time frame. If you contact us and leave a message, we aim to respond to you within one working day.

If you feel that we have failed to provide a service, acted wrongly or treated you unfairly or discourteously then we want to investigate and put things right. If you need help with your complaint, you can find out about advocacy support at www.derbyshire.gov.uk/advocacy

If, having used our complaints procedure, the matter has not been resolved, you can contact the Local Government and Social Care Ombudsman (LGSCO) on 0300 061 0614. The LGSCO looks at complaints about councils and some other authorities and organisations, including adult social care providers (such as care homes and home care providers). It is a free service, and its job is to investigate complaints in a fair and independent way.

What happens when you send a compliment

It’s always nice to hear positive feedback and we appreciate anyone taking the time to provide us with this information.

We’ll always ensure that the compliment is sent on to the person or service it relates to and their senior manager. This will then be recorded, and we’ll look to ensure this good practice is shared more widely with the department.

What happens when you send a comment

A comment is a remark or observation that may require immediate action. However, this does not warrant a formal investigation.

How solicitors can help

A solicitor can give you impartial advice about wills, making gifts, estate planning and powers of attorney. Some can also offer guidance on immediate and long-term care plans or ensuring the NHS has made the correct contribution to your fees.

Powers of attorney are legal documents through which people can authorise others to do things on their behalf. There is a special type of power of attorney called a lasting power of attorney, which is designed to give people authority to act on your behalf or someone else’s once that person loses mental capacity to make their own decisions. Lasting powers of attorney can be made for health and welfare decisions or for property and finance decisions. Many people ask solicitors to assist them with creating powers of attorney.

Finding care in your area

Looking for care in your area? Want to know the quality rating of providers you’re considering?

Care Choices, publisher of this guide, has a website providing comprehensive details of care providers as well as essential information.

You can search by postcode, county or region for care homes, care homes with nursing and home care providers that meet your needs across the country. Your search can be refined by the type of care you are looking for and the results can be sent to you by email.

We would welcome this feedback as this information will support with improving our services.

We’ll make sure that the comment is seen by the most appropriate person, and we’ll look to ensure that if there is any learning this is shared within Adult Care Services. We’ll always ensure that your comment is acknowledged.

Healthwatch Derbyshire

If you feel unable to approach us, Healthwatch Derbyshire (www.healthwatchderbyshire.co.uk/ have-your-say ) would be happy to receive any feedback you have in regard to adult care, and progress this for you.

If you are self-funding your care and have a contract with your care provider, you may find it helpful to speak to a solicitor with experience in this field. Any contract should explain the cost of care, what services are included in the price and how often this is reviewed; what complaints procedure is in place; what your rights are and the obligations of the care provider under the contract; the procedure for cancelling a contract; and the administering of medication.

Citizens Advice offers an advice service and will be able to recommend solicitors in your area. See page 54 for contact details. You may be able to find a solicitor through the ‘Find a Solicitor’ page on the Law Society’s website at https://solicitors.lawsociety.org.uk

They can also be saved and emailed to others.

The website includes detailed information for each care provider, including the address, phone number and the service’s latest CQC inspection report and rating (see page 39), indicating the quality of care provided.

You can also view an electronic version of this guide on the site and have it read to you by using the ‘Recite Me’ function. Visit www.carechoices.co.uk

Derbyshire Care Providers Association (DCPA)

This publication provides you with a lot of information regarding care homes and their services within the county.

The Derbyshire Care Providers Association (DCPA) represents the independent sector and supports care providers to enable them to improve the quality of life for residents in care homes. The DCPA managing committee meets regularly throughout the year and also meets with local authorities, councillors, MPs, NHS and the regulators, the Care Quality Commission, to lobby and consult on behalf of care providers and their residents.

The vast majority of care providers provide an excellent caring service carrying out their work quietly in an effective way promoting choice, dignity, privacy and independence in an individualised manner. Bad news is, howeve,r nearly always reported by the media.

The Derbyshire Home Care Association

The Derbyshire Home Care Association (DHCA) is the official body for all independent providers of ‘care at home’ in Derbyshire. Membership is open to all home care providers who are registered with the CQC and who are on Derbyshire County Council’s approved list.

The association meets regularly, and its committee also meets with the director and senior managers of the county council’s Adult Care Services, to discuss policies, procedures and fees.

The objectives of the association are to:

• Promote the quality and standards of care in the home care sector in Derbyshire through shared knowledge and awareness.

• Provide a forum for exchange of information on topics of common interest.

• Advise members of changes in policy or of a political nature which will impact on domiciliary care.

• Consult and liaise with Adult Care Services regarding matters which concern the membership.

Good news and good practice are rarely mentioned even though they are the norm.

It is common for people moving into a care home to rediscover what life has to offer, make new friends and start enjoying life again. The help that a person receives in a care home will be planned to meet their specific needs in such a way that privacy, dignity, independence and individuality are recognised and maintained at the highest level.

As well as having rights within the home, there is also a legal right to choose which care home you wish to live in. If you receive funding support from the local authority to pay for care home fees, you may need a relative or friend to pay a ‘top-up’ charge to the care home on top of what the local authority contributes.

Web: www.dcpa.care

The association holds meetings regularly, to which all members are invited. It regularly has guest speakers who cover a range of topics, including training provision, quality standards, CQC, and changes in registration, inspection and legislation.

Because of the importance of the role that the DHCA plays, the association feels that it is important that all agencies share its voice, and it is keen to encourage membership from all home care agencies in Derbyshire.

For further information, or if you are a care provider and would like to become a member, contact DHCA.

Elisabeth Clark

Email: elisabeth@avanti.care

Useful contacts

Useful local contacts

Adult Care Services

Derbyshire County Council, County Hall, Matlock DE4 3AG

Tel: 01629 533190 (Call Derbyshire).

Email: contact.centre@derbyshire.gov.uk

Web: www.derbyshire.gov.uk/social_health

Age UK Derby & Derbyshire

Working for all older people in Derbyshire. 29a Market Place, Heanor DE75 7EG

Tel: 01773 766922 or 01773 768240

(information and advice line).

Email: administration@ageukdd.org.uk

Web: www.ageuk.org.uk/derbyandderbyshire

Twitter: www.twitter.com/AgeUK_DD

Facebook: www.facebook.com/AUKDD

Alzheimer’s Society – Derbyshire Dementia

Information and Advice Service

Offers advice and support to people with dementia and their carers.

Tel: 01332 208845

Web: www.dementiaderbyshire.org.uk

Communication Unlimited

Communication support for people who are deaf.

Tel: 01332 369920

SMS: 07812 300280

Email: bookings@cu-bsl.co.uk

Web: www.cu-bsl.co.uk

Derbyshire 4×4 Response

Offers transport to care workers and NHS staff in adverse weather, covering Derbyshire and the Peak District. Due to the charity’s finite resources, settings should register with it to be placed on the priority list. Requests for transport must also come from a management level. There is a small charge for this service to cover expenses. Drivers are trained in adverse weather driving and are DBS checked.

Email: info@d4x4r.co.uk

Web: www.derbyshire4x4response.org

Derbyshire Carers Association

Provides a range of confidential and independent services, helping carers to care.

Tel: 01773 833833

Email: info@derbyshirecarers.co.uk

Web: www.derbyshirecarers.co.uk

Derbyshire Federation for Mental Health

Works to improve mental health, reduce stigma and help people live independently in the community.

Tel: 01629 733915

Email: mainoffice@dfmh.co.uk

Web: www.dfmh.co.uk

Derbyshire Law Centre

Provides free legal advice, information and representation in social welfare law.

1 Rose Hill East, Chesterfield S40 1NU

Tel: 01246 550674 or 0800 707 6990 (freephone).

Text: 07781 482826

Web: www.derbyshirelawcentre.org.uk

Derbyshire Welfare Rights Service

Tel: 01629 531535

Email: welfarebenefits@derbyshire.gov.uk

Web: www.derbyshire.gov.uk/welfarerights

Healthwatch Derbyshire

Healthwatch is the consumer champion for health and social care. It gives citizens a voice to influence and challenge how health and care services are provided in their locality.

Suite 14, Riverside Business Centre, Foundry Lane, Milford, Belper DE56 0RN

Tel: 01773 880786

Email: enquiries@healthwatchderbyshire.co.uk

Web: www.healthwatchderbyshire.co.uk

Medequip – Alfreton Service Centre

Medequip operates a service centre in Alfreton, where it runs the Integrated Community Equipment Service for Derbyshire (excluding Derby City) and Glossop. Medequip provides this service on behalf of Derbyshire County Council and NHS Derby and Derbyshire (see page 17).

If your equipment is on loan to you, it must not be sold or disposed of. When you no longer require it, contact Medequip to request free collection. Alternatively, you may return it to your local drop off point. If you purchased your equipment and are looking to dispose of it, visit the Equipment Recycling page at www.medequip-uk.com/returning-equipment

Unit 3, Wimsey Way, Alfreton Trading Estate, Alfreton DE55 4LS

Tel: 01773 604426

Email: derbycustomerservice@medequip-uk.com

Web: www.medequip-uk.com/contact/alfreton

Mobilise

An online service giving help and support for unpaid carers in Derbyshire. This includes information and advice and the chance to connect with other carers. If you’d prefer to talk about your caring role in private, use the following online contact form.

Web: www.mobiliseonline.co.uk/contact-us

Learning disability contacts

Association for Real Change (ARC) England

A forward-thinking national charity with a dedication to promoting real change in the learning disability sector. The organisation champions the development of high-quality, person-centred services for anyone with a learning disability within the UK.

ARC House, 10a Marsden Street, Chesterfield S40 1JY

Tel: 01246 555043 • Email: contact.us@arcuk.org.uk

Web: https://arcengland.org.uk

Physical disability contacts

Multiple Sclerosis (MS) Society

The MS Society can provide emotional support, benefits guidance and support and opportunities to stay active to people with MS, health care professionals, carers and families.

Chesterfield District

Tel: 07935 441230

Email: chesterfield@mssociety.org.uk

NHS Derby and Derbyshire Integrated Care Board (ICB)

ICBs are statutory bodies which bring together NHS organisations and partners to improve population health and establish shared priorities within the local NHS.

Tel: 01332 868730

Email: ddicb.enquiries@nhs.net

Web: https://joinedupcarederbyshire.co.uk/ derbyshire-integrated-care-board

Sight Support Derbyshire

Tel: 01332 292262

Web: www.sightsupportderbyshire.org.uk

Umbrella Derby and Derbyshire

Supports children and young people aged five to 30 with any additional needs, including physical, sensory, learning and behavioural disabilities.

Tel: 01332 785658 • Email: admin@umbrella.uk.net

Web: www.umbrella.uk.net

emh care & support

Provides housing and care for people with learning disabilities.

Unit 2, Holmewood Business Park, Chesterfield Road, Holmewood S42 5US

Tel: 01246 599999

Email: info@emhcareandsupport.org.uk

Web: www.emhcareandsupport.org.uk

Derby Group

Tel: 01332 611810

Email: derby@mssociety.org.uk

Volunteer centres in Derbyshire

Amber Valley Centre for Voluntary Services

Tel: 01773 512076 • Email: admin@avcvs.org

Web: www.avcvs.org

Chesterfield & North East Derbyshire Council for Voluntary Services (LINKS)

Tel: 01246 274844

Email: info@linkscvs.org.uk

Web: www.linkscvs.org.uk

Community Action Derby

Tel: 01332 346266

Email: enquiries@communityactionderby.org.uk

Web: www.communityactionderby.org.uk

Connex Community Support (Ashbourne office)

Tel: 01335 348600

Email: dales@connex.org.uk

Web: www.connex.org.uk

Connex Community Support (Buxton office)

Tel: 01298 23970

Email: admin@connex.org.uk

Web: www.connex.org.uk

Derbyshire Dales Council for Voluntary Services

Tel: 01629 812154

Web: www.ddcvs.org.uk

Useful national contacts

Age UK

Aims to improve later life for everyone through information and advice, campaigns, products, training and research.

Tel: 0800 678 1602 • Web: www.ageuk.org.uk

Al-Anon Family Groups

Worried about someone’s drinking? Help and hope for families and friends of alcoholics.

Helpline: 0800 008 6811 (10.00am to 10.00pm).

Email: helpline@al-anonuk.org.uk

Web: www.al-anonuk.org.uk

Care Choices

Free and independent assistance with finding care providers. Searchable website.

Web: www.carechoices.co.uk

Erewash Voluntary Action

Tel: 0115 946 6740

Web: www.erewashvoluntaryaction.org.uk

High Peak Community and Voluntary Support

Tel: 01663 735350

Email: hello@highpeakcvs.org.uk

Web: www.highpeakcvs.org.uk

New Mills and District Volunteer Centre

Tel: 01663 744196 • Email: mail@nmvc.org

Web: www.nmvc.org

Rural Action Derbyshire

Tel: 01629 592970

Email: info@ruralactionderbyshire.org.uk

Web: www.ruralactionderbyshire.org.uk

South Derbyshire CVS

Tel: 01283 219761

Email: info@sdcvs.org.uk

Web: www.sdcvs.org.uk

Volunteer Centre Chesterfield and North East

Derbyshire

Tel: 01246 276777

Email: info@chesterfieldvc.org.uk

Web: www.chesterfieldvc.online

Care Quality Commission (CQC) National regulator of care services.

Tel: 0300 061 6161 • Web: www.cqc.org.uk

Carers UK

Charity set up to help the millions of people who care for family or friends by providing information, support and campaigns.

Tel: 0808 808 7777 • Email: advice@carersuk.org

Web: www.carersuk.org

Citizens Advice

Offers free advice to help you resolve debt, legal, housing and employment issues. There are a number of local offices; see website for details.

Tel: 0800 144 8848

Web: www.citizensadvice.org.uk

Cruse Bereavement Care

Supports people after the death of someone close. Face-to-face and group support is delivered by trained bereavement support volunteers across the UK. Cruse also offers information, publications and support for children.

Tel: 0808 808 1677

Web: www.cruse.org.uk

Dementia Adventure

Thinking differently about dementia, the charity believes that with the right support, everyone with dementia can get outdoors, experience the wellbeing benefits of nature and enjoy more active and fulfilled lives. Dementia Adventure offers supported holidays and dementia training for family and friends, professionals and organisations.

Tel: 01245 237548

Email: info@dementiaadventure.co.uk

Web: https://dementiaadventure.org

Elderly Accommodation Counsel

Helping older people make informed choices about meeting their housing and care needs.

Web: https://eac.org.uk

Friends of the Elderly

Supporting older people to remain in their own homes by providing practical services.

Tel: 0207 730 8263

Email: enquiries@fote.org.uk

Web: www.fote.org.uk

Homecare Association

Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.

Tel: 0845 646 1775 (direct) or 020 8661 8188 (option four).

Email: helpline@homecareassociation.org.uk

Web: www.homecareassociation.org.uk

Independent Age

Helping older people to live with dignity and independence.

Tel: 0800 319 6789

Email: helpline@independentage.org

Web: www.independentage.org

Leonard Cheshire Disability

The UK’s largest voluntary sector provider of services to disabled people. Supporting thousands of people in the UK, offers a wide and growing spectrum of services, from advice on how to access Direct Payments to providing rehabilitation to those with acquired brain injuries.

Tel: 0203 242 0200

Email: info@leonardcheshire.org

Web: www.leonardcheshire.org

My Family, Our Needs

The lifestyle site for families, carers and practitioners supporting children and young adults with additional needs.

Web: www.myfamilyourneeds.co.uk

National

Activity

Providers Association (NAPA)

NAPA is a voluntary organisation dedicated to increasing the profile and understanding of the activity needs of older people.

Tel: 01494 590421

Email: info@napa-activities.co.uk

Web: https://napa-activities.co.uk

Playlist for Life

A music and dementia charity based in Glasgow and covering the whole of the United Kingdom. Its aim is to ensure everyone living with dementia has access to a personalised playlist and for everyone who cares for them to know how to use it. The charity offers free advice and resources to anyone affected by dementia who could benefit from the power of music. It also provides training for health and social care professionals looking to deliver person-centred care using personalised music.

Tel: 0141 404 0683

Email: info@playlistforlife.org.uk

Web: www.playlistforlife.org.uk

Veterans’ Gateway

The first point of contact for Armed Forces personnel, veterans and their families seeking information about employability, finances, personal relationships, befriending and more.

Tel: 0808 802 1212

Web: www.veteransgateway.org.uk

High Peak

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

High Peak care homes with nursing

CHAPEL LODGE NURSING HOME

Hayfield Road, Chapel-en-le-Frith, Derbyshire SK23 0QH

Tel: 01298 814032 Places: 36 OP D YA

Provider: Chapel Lodge Care Ltd

High Peak care homes

4 MANCHESTER ROAD

Buxton, Derbyshire SK17 6SB

Tel: 01298 24566 Places: 13 OP D PD LDA MH SI YA

Provider: Moore Care (Registered) Ltd

ARGYLE RESIDENTIAL HOME

24/25 Broad Walk, Buxton, Derbyshire SK17 6JR

Tel: 01298 23059 Places: 28 OP D YA

Provider: Andrew Care Ltd

BEECHMOORE

Manchester Road, Buxton, Derbyshire SK17 6TD

Tel: 01298 24566 Places: 2 OP LDA YA

Provider: Moore Care (Registered) Ltd

GABLES CARE

37 Manchester Road, Buxton, Derbyshire SK17 6TD

Tel: 01298 70567 Places: 23 OP D LDA YA

Provider: Amicus Care Ltd

HAWTHORNS CARE HOME

5 Burlington Road, Buxton, Derbyshire SK17 9AR

Tel: 01298 23700 Places: 34 OP D

Provider: The Salvation Army Social Work Trust

HADDON HALL CARE HOME Advert page 56

135 London Road, Buxton, Derbyshire SK17 9NW

Tel: 01298 600797 Places: 75 OP D YA

Provider: Porthaven Care Homes Ltd

HIGH PEAK SHORT BREAK SERVICE

141-143 Hadfield Road, Hadfield, Glossop, Derbyshire SK13 2DR

Tel: 01629 532510 Places: 3 OP D PD LDA MH SI YA AD

Provider: Derbyshire County Council

HOLLIN KNOWLE

78 Fairfield Road, Buxton, Derbyshire SK17 7DR

Tel: 01298 22534 Places: 19 OP

Providers: Mr Mohammed Shamsul Islam and Mrs Shajeda Islam

MILBROOK HOUSE

Manchester Road, Hollingworth, Hyde SK14 8LA

Tel: 01457 764518 Places: 8 LDA YA

Provider: Enabling Futures Ltd

PAVILION CARE CENTRE

36 St. John’s Road, Buxton, Derbyshire SK17 6XJ

Tel: 01298 71422 Places: 30 OP MH

Provider: St Philips Care Ltd

PENDLEBURY COURT CARE HOME

St. Mary’s Road, Glossop, Derbyshire SK13 8DN

Tel: 01457 854599 Places: 39 OP D YA

Provider: Pendlebury Care Homes Ltd

PENNINE CARE CENTRE

Off Turnlee Road, Glossop, Derbyshire SK13 6JW

Tel: 01457 862466 Places: 64 OP D MH YA AD

Provider: NYMS Services Ltd

PHOENIX LODGE

62-68a Low Leighton Road, New Mills, High Peak, Derbyshire SK22 4PJ

Tel: 01663 749257 Places: 16 OP LDA YA

Provider: Phoenix Cottages Ltd

REDCOURT

Hollincross Lane, Glossop, Derbyshire SK13 8JH

Tel: 01457 852687 Places: 14 LDA

Provider: St. Christopher’s (Glossop) Ltd

REGENCY HALL

Carriage Drive, Hadfield, Glossop, Derbyshire SK13 1PJ

Tel: 01457 891710 Places: 68 OP D PD YA

Provider: Pendlebury Care Homes Ltd

RISINGS RESIDENTIAL HOME

Primrose Lane, Simmondley, Glossop, Derbyshire SK13 6LW

Tel: 01457 853770 Places: 17 OP D

Provider: The Risings Care Company Ltd

TARRY HILL

3-7 Cale Road, New Mills, High Peak, Derbyshire SK22 4LW

Tel: 01663 746440 Places: 26 OP LDA YA

Provider: IBC Quality Solutions Ltd

THOMAS FIELDS CARE CENTRE

Brown Edge Road, Buxton, Derbyshire SK17 7BR

Tel: 01629 535036 (Call Derbyshire Contact Centre)

Places: 20 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

WATFORD HOUSE RESIDENTIAL HOME

Watford Road, New Mills, High Peak, Derbyshire SK22 4EJ

Tel: 01663 742052 Places: 40 OP D

Provider: JTV Care Homes Ltd

WELBY CROFT

Crossings Road, Chapel-en-le-Frith, Derbyshire SK23 9RY

Tel: 01298 812797 Places: 24 OP D

Provider: Andrew Care Ltd

WHITESTONES

139 Manchester Road, Chapel-en-le-Frith, Derbyshire SK23 9TW

Tel: 01629 531276 Places: 40 OP D PD MH SI YA

Provider: Derbyshire County Council

WILLOWBANK

RESIDENTIAL HOME

Albert Street, Hadfield, Glossop, Derbyshire SK13 1DG

Tel: 01457 868594 Places: 18 OP D

Provider: Willowbank Residential Home Ltd

WOODSMOORE

31 Manchester Road, Buxton, Derbyshire SK17 6TD

Tel: 01298 24566 Places: 6 OP PD LDA MH

Provider: Moore Care (Registered) Ltd

Service

Chesterfield

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

Chesterfield care homes with nursing

ASHCROFT SC LTD

18 Lee Road, Hady, Chesterfield, Derbyshire S41 0BT

Tel: 01246 643709 Places: 42 OP D

Provider: Four Seasons Health Care (England) Ltd

ASHGATE HOUSE CARE HOME

Ashgate Road, Chesterfield, Derbyshire S42 7JE

Tel: 01246 566958 Places: 45 OP D MH YA

Provider: Ashgate Care Ltd

BELVEDERE HOUSE

59 St. Augustines Road, Birdholme Chesterfield, Derbyshire S40 2SA

Tel: 07766 143110 Places: 64 OP D PD SI YA

Provider: Crown Care XIV Ltd

BROOKHOLME CROFT

Woodstock Drive, off Challands Way, Hasland, Chesterfield, Derbyshire S41 0EU

Tel: 01246 230006 Places: 45 OP D PD MH SI YA

Provider: Brookholme Croft Ltd Advert page 4

BROOMHILL CARE CENTRE

Broomhouse Whittington, Broomhill Road, Old Whittington, Chesterfield, Derbyshire S41 9EB

Tel: 01246 260697 Places: 16 OP D PD MH SI YA

Provider: Intacare Ltd

BROOMHOUSE NURSING HOME

Broomhill Road, Old Whittington, Chesterfield, Derbyshire S41 9EB

Tel: 01246 260697 Places: 34 LDA YA

Provider: Intacare Ltd

EDEN HOLME CARE

Wardgate Way, Holme Hall, Chesterfield S40 4SL

Tel: 01246 231191 Places: 50 OP D PD MH SI YA

Provider: Langdale Lodge Ltd

FISHER CLOSE NURSING HOME

Grangewood Farm Estate, Walton, Chesterfield, Derbyshire S40 2UN

Tel: 01246 599999 (Head Office)

Places: 15 OP D PD LDA MH SI YA

Provider: EMH Care and Support Ltd

GREEN NURSING HOME (HASLAND)

45 The Green, Hasland, Chesterfield S41 0LW

Tel: 01246 556321 Places: 40 OP

Provider: The Green Nursing Homes Ltd

LANGDALE LODGE

56 Selhurst Road, Newbold, Chesterfield S41 7HR

Tel: 01246 550204 Places: 30 OP D PD MH SI YA

Provider: Langdale Lodge Ltd

LIME TREE HOUSE

119 Handley Road, New Whittington, Chesterfield, Derbyshire S43 2EF

Tel: 01246 451313 Places: 11 OP PD LDA MH YA

Provider: Lime Tree Care Ltd

MEADOW VIEW

Church Lane, Calow, Chesterfield, Derbyshire S44 5AG Tel: 01246 599999 (Head Office)

Places: 20 OP D PD LDA MH SI YA

Provider: EMH Care and Support Ltd

Crooked Spire

We truly care about enhancing the lives of our residents

Brookholme Residential Care Home is a friendly and welcoming 40-bedroom team of well-trained and supervised staff, dedicated to personalised care.

Brookholme supports an active lifestyle and positive social environment, with a choice of lounges and a conservatory that are perfect for socialising or enjoying a quiet moment. We run a busy and varied schedule of activities for those who wish to take part, and our open house policy means that visitors can enjoy seeing their loved ones during the day or evening!

COVID secure visiting hub for safe visiting

Quiet and conveniently located home with a well-maintained garden

Long and short stays for residential and dementia guests

Physical, mental, social, cultural and spiritual needs met

Nutritious home cooking, with a choice of meals

Lots of activities, entertainment, trips and outings

Person-centred care promoting independence

Brookholme Care Home

23 Somersall Lane, Chesterfield, S40 3LA

01246 569662

Visit our website: www.brookholme.co.uk

Email us: info@brookholme.co.uk or visit our busy Facebook page

Chesterfield care homes with nursing continued

OAKWOOD BUNGALOWS

Devon Court, Devon Drive, Hollingwood, Chesterfield, Derbyshire S43 1DX

Tel: 01246 476222 Places: 11 LDA YA

Provider: Elmcare Ltd

RIVERDALE RESIDENTIAL HOME

Sheffield Road, Chesterfield, Derbyshire S41 7LL

Tel: 01246 275003 Places: 40 OP D YA

Provider: Indigo Care Services Ltd

ST MICHAELS NURSING HOME

9 Chesterfield Road, Brimington, Chesterfield, Derbyshire S43 1AB

Tel: 01246 558828 Places: 39 OP D PD MH SI AD

Provider: SMN Investment Ltd

Chesterfield care homes

9 VICTORIA STREET CARE CENTRE

Brimington, Chesterfield, Derbyshire S43 1HY

TAPTON GROVE

Grove Road, Brimington, Chesterfield S43 1QH

Tel: 01246 274178 Places: 61 D MH

Provider: Sun Healthcare Ltd

WHITTINGTON CARE HOME

40 Holland Road, Old Whittington, Chesterfield, Derbyshire S41 9HF

Tel: 01246 260906 Places: 48 OP D

Provider: Whittington Care Ltd

WILLOWS NURSING HOME, THE

7 Norbriggs Road, Woodthorpe, Chesterfield, Derbyshire S43 3BW

Tel: 01246 280539 Places: 42 OP D

Provider: Countrywide Healthcare Ltd

See page 62 for the Service User Bands key Advertisers are highlighted

BANK CLOSE HOUSE

Tel: 01629 537121 Places: 12 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

44 NEWBOLD ROAD

44 Newbold Road, Chesterfield S41 7PL

Tel: 01246 899012 Places: 9 LDA MH YA

Provider: Potensial Ltd

ABILITY ASH LODGE

73 Old Road, Chesterfield, Derbyshire S40 2RA

Tel: 01246 231256 Places: 7 PD LDA MH SI YA AD

Provider: Chesterfield & District Society for People with a Learning Disability

ASHLEIGH

RESIDENTIAL HOME

15 Gladstone Road, Chesterfield, Derbyshire S40 4TE

Tel: 01246 235162 Places: 25 OP D Advert below

Provider: Ashleigh Residential Home Ltd

Ashleigh Residential Home

Hasland Road, Hasland, Chesterfield, Derbyshire S41 0RZ Tel: 01246 208833 Places: 27 OP

Provider: Vitalbalance Ltd Advert below

BEECHWOOD HOUSE & CEDAR LODGE

Devon Court, 109 Devon Drive, Brimington, Chesterfield, Derbyshire S43 1DX

Tel: 01246 477047 Places: 20 LDA YA

Provider: Elmcare Ltd

BIRCHES, THE

18 Gladstone Road, Chesterfield, Derbyshire S40 4TE

Tel: 01246 202955 Places: 7 OP PD MH SI YA AD

Provider: Parkcare Homes (No.2) Ltd

BRIMINGTON CARE HOME

73-77 Manor Road, Brimington, Chesterfield, Derbyshire S43 1NN

Tel: 01246 559777 Places: 45 OP D YA

Provider: Brimington Care Ltd

15

Email:

Bank Close House Care Home Chesterfield

Hasland Road l Chesterfield l S41 0RZ

We provide dedicated 24hr care for 27 elderly people.

Respite and day care is also available.

TEL: 01246 208833 l WEB: www.devonshirecare.co.uk

EMAIL: bankclosehouse@devonshirecare.co.uk

Chesterfield care homes continued

BROOKHOLME CARE HOME

23 Somersall Lane, Chesterfield, Derbyshire S40 3LA

Tel: 01246 569662 Places: 40 OP D YA

Provider: Rosecare Chesterfield Ltd Advert page 60

CHATSWORTH LODGE

410 Chatsworth Road, Chesterfield, Derbyshire S40 3BQ

Tel: 01246 556655 Places: 40 OP D

Provider: Indigo Care Services Ltd

ELM LODGE CARE HOME

Stand Road, Newbold, Chesterfield, Derbyshire S41 8SJ

Tel: 01246 456755 Places: 46 OP D YA

Provider: Reason Care Ltd

FRANCIS HOUSE CARE HOME

2 Eckington Road, Staveley, Chesterfield S43 3XZ

Tel: 01246 470690 Places: 8 OP MH

Provider: Francis House Ltd

HEATHERVALE

Heathervale Road, Hasland, Chesterfield, Derbyshire S41 0HZ

Tel: 01246 221569 Places: 39 OP D

Provider: Anchor Hanover Group

LAUREL GROVE

9 Wessex Close, Brimington, Chesterfield, Derbyshire S43 1GB

Tel: 01246 271826 Places: 3 LDA YA

Provider: Elmcare Ltd

LAURIESTON HOUSE

118 Hady Hill, Chesterfield, Derbyshire S41 0EF

Tel: 01246 238213 Places: 5 LDA

Provider: Laurieston House

LIBERTY HOUSE

28 The Green, Mansfield Road, Hasland, Chesterfield, Derbyshire S41 0LJ

Tel: 01246 202572 Places: 7 OP PD LDA SI YA

Provider: Freedom Centre Ltd

LITTLEMOOR HOUSE

70 Littlemoor, Newbold, Chesterfield S41 8QQ

Tel: 01246 563150 Places: 5 LDA MH YA

Provider: Littlemoor Care Home Ltd

PENNINE HOUSE

Cuttholme Way, Chesterfield, Derbyshire S40 4WG

Tel: 01246 208462 Places: 8 PD LDA MH SI YA

Provider: Heathcotes Care Ltd

PINE BANK

9 Abercrombie Street, Chesterfield S41 7LW

Tel: 01283 295150 Places: 6 LDA YA

Provider: Godfrey Barnes Healthcare LLP

RAVENSWORTH CARE HOME

Markham Road, Duckmanton, Chesterfield, Derbyshire S44 5HP

Tel: 01246 823114 Places: 30 OP D LDA

Provider: Ravensworth Care Home Ltd

RIDGEWOOD HOUSE

13 Dukes Drive, Newbold, Chesterfield S41 8QB

Tel: 01246 237333 Places: 21 OP

Provider: Miss Rebecca Clair Walsh

SPRINGBANK HOUSE

17 Ashgate Road, Chesterfield, Derbyshire S40 4AA

Tel: 01246 237396 Places: 41 OP D

Provider: Hill Care Ltd

STAVELEY RESIDENTIAL COMMUNITY CARE CENTRE, THE

Calver Crescent, Middlecroft, Staveley, Chesterfield S43 3LY

Tel: 01629 533040 Places: 32 OP D PD MH SI YA

Provider: Derbyshire County Council

WOODTHORPE LODGE

7 Norbriggs Road, Chesterfield, Derbyshire S43 3BW

Tel: 07590 713928 Places: 8 PD LDA MH SI YA AD

Provider: Parkcare Homes (No 2) Ltd

Derbyshire Dales

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

Tideswell

Hathersage

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

Derbyshire Dales care homes with nursing

ASHBOURNE LODGE Advert page 72

80 Derby Road, Ashbourne DE6 1BH

Tel: 01335 301400 Places: 80 OP D PD SI YA

Provider: Milford Care Ltd

BAKEWELL COTTAGE NURSING HOME

Butts Road, Bakewell, Derbyshire DE45 1EB

Tel: 01629 815220 Places: 38 OP D PD LDA SI YA

Provider: Bakewell Cottage Care Home Ltd

BURTON CLOSES HALL CARE HOME

Haddon Road, Bakewell, Derbyshire DE45 1BG

Tel: 01629 814076 Places: 58 OP D PD LDA YA

Provider: Hill Care Ltd

DENT HOUSE NURSING HOME

30 Chesterfield Road, Matlock, Derbyshire DE4 3DQ

Tel: 01629 584172 Places: 10 OP D LDA MH SI YA

Provider: Caritas Services Ltd

Derbyshire Dales care homes

DARLEY HALL

Park Lane, Two Dales, Matlock, Derbyshire DE4 2FB

Tel: 01629 735770 Places: 22 OP

Provider: Ivonbrook Properties Advert pages 64 & 65

DOVE HOUSE (DOVERIDGE)

Derby Road, Doveridge, Derbyshire DE6 5JR

Tel: 01889 560921 Places: 4 LDA YA

Provider: Voyage 1 Ltd

52 Chesterfield Road, Matlock, Derbyshire DE4 3FT

Tel: 01629 582953 Places: 36 OP

Taddington Baslow

Bakewell

Monyash

MATLOCK

Norbury

Tissington

ASHBOURNE

Wyaston

Brailsford

Sudbury

Longford

Advertisers are highlighted

PRESENTATION SISTERS CARE CENTRE

Provider: The Presentation Sisters

THORNHILL HOUSE

Church Lane, Great Longstone, Derbyshire DE45 1TB

Tel: 01629 640034 Places: 19 OP

Provider: The John Thornhill Memorial Trust

VALLEY LODGE CARE HOME WITH NURSING

Bakewell Road, Matlock, Derbyshire DE4 3BN

Tel: 01629 583447 Places: 64 OP D PD YA

Provider: Ashmere Derbyshire Ltd Advert pages 74

See the checklist on page 41 for questions to ask when looking at care homes.

DOVE HOUSE (SUDBURY)

Dairy Lane, Sudbury, Derbyshire DE6 5GX

Tel: 01283 820304 Places: 42 OP D PD

Provider: Midland Health Care Ltd

DOVE HOUSE RESIDENTIAL HOME (ASHBOURNE)

Dovehouse Green, Ashbourne, Derbyshire DE6 1FF

Tel: 01335 346079 Places: 20 OP

Provider: Dove House Residential Home Ltd

Dovedale

Ivonbrook Care Home is a purpose-built Care Home with a specialist dementia Unit constructed in 1995

Ivonbrook Properties is the amalgamation of two Residential Care Homes set in the heart of the Derbyshire Countryside. Both of our care homes feature picturesque views, variety of wildlife and an excellent standard of care.

Ivonbrook has been tailored to meet the needs of medium to high dependency residents such as people suffering from strokes, brain injuries and deterioration of health.

Ivonbrook Care Home features a Spa Bathroom, wet room and two regular bathrooms. There is also a dedicated hairdressing salon, on-site laundry room, library areas, sensory/allotment garden, and small kitchen areas to promote independent living.

The homes are split into three living spaces: Cromford Close Care, Wensley Square & Pinewood Lounge.

The residents enjoy regular visits from the peacock, birds and the wild forest deer that roam the grounds and can be seen grazing in our wheelchair friendly grounds.

This Derbyshire care home is set back in its own wheelchair accessible grounds with extensive views and hoards of wildlife. Rooms have either a wash basin or an en-suite bathroom and share fantastic views of the surrounding hillsides.

Darley

Darley Hall is a nineteenth century Building set in large grounds in Two Dales, Matlock. Tel: 01629 735770

People who have sensory impairment and/or limited physical disabilities and / or early signs of dementia can also be accommodated. Most placements are for planned longterm care, but respite care can sometimes be offered. Darley Hall has been tailored to suit the needs of elderly people with cognitive or physical impairments, allowing them to maintain an excellent quality of life as well as maintain their independence as much as possible in a safe environment.

The home includes a visitor’s car park as well as many shared social spaces ideal for family visits come rain or shine. The wildlife surrounding Darley Hall also makes it ideal for those fond of the outdoors or nature. The Care Home features a duck pond, home to our domesticated ducks which provide enriching activities through caring for them and their ducklings in the spring.

Darley Hall is home to the more independent residents where they have weekly choir sessions, glass fusion and art therapy and an array of daily external entertainment.

Email:

IVONBROOK CARE HOME

Eversleigh Rise, Darley Bridge, Near Matlock, Derbyshire DE4 2JW

Tel: 01629 735306 Places: 40 OP YA

Provider: Ivonbrook Properties Advert pages 64 & 65

LEYS CARE HOME

Old Derby Road, Ashbourne, Derbyshire DE6 1BT

Tel: 01629 532658 Places: 35 OP D PD MH SI YA

Provider: Derbyshire County Council

LILYBANK HAMLET CARE HOME

Chesterfield Road, Matlock, Derbyshire DE4 3DQ

Tel: 01629 580919 Places: 63 OP D LDA

Provider: Progressive Care (Derbyshire) Ltd

LONG MEADOW CARE HOME

Bakewell Road, Matlock, Derbyshire DE4 3BN

Tel: 01629 583986 Places: 41 OP YA

Provider: Roseberry Care Centres GB Ltd

MEADOW VIEW RESIDENTIAL AND COMMUNITY CARE CENTRE

Bakewell Road, Matlock, Derbyshire DE4 2JF

Tel: 01629 532486 Places: 32 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

MOORLAND HOUSE

Station Road, Hathersage, Hope Valley, Derbyshire S32 1DD

Tel: 01433 650582 Places: 48 OP D

Provider: Methodist Homes

OLD VICARAGE CARE HOME

Yeld Road, Bakewell, Derbyshire DE45 1FJ

Tel: 01629 814659 Places: 24 OP D PD LDA SI YA

Provider: Bakewell Vicarage Care Home Ltd

RHODELANDS

Babbs Lane, Doveridge, Derbyshire DE6 5JT

Tel: 01889 562815 Places: 7 LDA YA

Provider: Voyage 1 Ltd

UNDERHALL RESPITE AND RESOURCE CENTRE

Underhall, Chesterfield Road, Two Dales, Matlock, Derbyshire DE4 2SD

Tel: 07961 741449 Places: 14 OP D PD LDA MH SI YA

Provider: Underhall Respite and Resource

Centre Ltd

See the checklist on page 41 for questions to ask when looking at care homes.

North East Derbyshire

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

North East Derbyshire care homes with nursing

AMBERLEY NURSING HOME

Church Lane, Calow, Chesterfield S44 5AG

Tel: 01246 599999 (Head Office)

Places: 12 OP D PD LDA MH SI YA

Provider: EMH Care and Support Ltd

BARNFIELD MANOR CARE HOME

Barnfield Close, Holmewood, Chesterfield S42 5RH

Tel: 01246 855899 Places: 39 OP D YA

Provider: Hill Care Ltd

North

BROOKVIEW NURSING HOME

Holmley Lane, Dronfield, Derbyshire S18 2HQ

Tel: 01246 414618 Places: 60 OP D PD YA

Provider: Brookview Nursing Home Ltd

ECKINGTON COURT NURSING HOME

7 Penny Engine Lane, Eckington, Derbyshire S21 4BF

Tel: 01246 430066 Places: 50 OP D PD YA

Provider: Indigo Care Services Ltd

GREEN NURSING HOME

2 Green Lane, Dronfield, Derbyshire S18 2LZ

Tel: 01246 291515 Places: 41 OP

Provider: The Green Nursing Homes Ltd

North East Derbyshire care homes

23 CECIL ROAD

Dronfield, Derbyshire S18 2GW

Tel: 01246 291673 Places: 6 LDA YA

Provider: Voyage 1 Ltd

48 HEATH ROAD

Holmewood, Chesterfield, Derbyshire S42 5SW

Tel: 01246 857620 Places: 8 OP LDA YA

Provider: Voyage 1 Ltd

APRIL PARK

West Street, Eckington, Derbyshire S21 4GA

Tel: 01246 430683 Places: 40 OP

Provider: HC-ONe Ltd

BROOM COTTAGE

159 Birkinstyle Lane, Stonebroom, Alfreton, Derbyshire DE55 6LD

Tel: 01773 873601 Places: 5 LDA YA

Provider: St Andrew's Healthcare

CALLYWHITE CARE HOME

Callywhite Lane, Dronfield, Derbyshire S18 2XD

Tel: 01246 291515 Places: 39 OP D PD MH SI

Provider: The Green Nursing Homes Ltd

CLAYDON LODGE CARE HOME

Crich Place, North Wingfield, Chesterfield S42 5LY

Tel: 01246 852435 Places: 45 OP D PD SI

Provider: Claydon Lodge Care Home Ltd

GABLES

RETIREMENT HOME

Heath Road, Holmewood, Chesterfield S42 5RJ

Tel: 01246 855152 Places: 35 OP D YA

Provider: The Gables Retirement Home Ltd

HILL HOUSE NURSING HOME

121 High Street, Clay Cross, Chesterfield S45 9DZ

Tel: 01246 860450 Places: 29 OP D YA

Provider: Sun Care Living Ltd

LODGE CARE HOME, THE

Bridge Street, Killamarsh, Derbyshire S21 1AL

Tel: 0114 247 6678 Places: 40 OP D

Provider: The Lodge Care Ltd

MORTON GRANGE

Stretton Road, Morton, Alfreton, Derbyshire DE55 6HD

Tel: 01246 866888 Places: 66 OP D PD LDA MH YA

Provider: Inverhome Ltd

Advert page 98 & inside back cover

See page 66 for the Service User Bands key

GRANGE CARE HOME

88 Southgate, Eckington, Derbyshire S21 4FT

Tel: 01629 537487 Places: 25 OP D PD MH SI YA

Provider: Derbyshire County Council

HAZELDENE HOUSE RESIDENTIAL HOME

21 High Street, Clay Cross, Chesterfield, Derbyshire S45 9DX

Tel: 01246 862415 Places: 21 OP D PD YA

Provider: Waash Group Chesterfield Ltd

HILL HOUSE

109 Mansfield Road, Alfreton DE55 7JP

Tel: 01773 471055 Places: 3 PD LDA MH SI YA

Provider: CIMA Care (Burton) Ltd

HOLMEWOOD CARE HOME

27 Barnfield Close, Holmewood, Chesterfield, Derbyshire S42 5RH Tel: 01246 855678 Places: 40 OP D

Provider: Hill Care Ltd

MEADOW GRANGE

Holmesfield Road, Dronfield, Woodhouse, Derbyshire S18 8WS

Tel: 0114 289 1110 Places: 60 OP D

Provider: Meadow Grange Nursing Home Ltd

NETHERMOOR CARE HOME

50/52 Bridge Street, Killamarsh, Derbyshire S21 1AL

Tel: 0114 248 1418 Places: 33 OP D

Provider: Nethermoor Care Killamarsh Ltd

OLD VICARAGE CARE HOME

Stretton Road, Clay Cross, Chesterfield S45 9AQ

Tel: 01246 866770 Places: 44 OP YA

Provider: The Old Vicarage Care Home Ltd

Bolsover

Bolsover Castle

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

Bolsover care homes with nursing

AUTUMN GRANGE NURSING HOME

Linden Road, Creswell, Derbyshire S80 4JT

Tel: 01909 724098 Places: 54 OP D YA

Provider: Monarch Consultants Ltd Advert page 69

BLACKWELL CARE CENTRE

Gloves Lane, Blackwell, Alfreton, Derbyshire DE55 5JJ

Tel: 01773 863388 Places: 49 OP PD SI YA

Provider: Only Care (Blackwell) Ltd

CHERRY TREE HOUSE

96 Creswell Road, Clowne, Chesterfield, Derbyshire S43 4NA

Tel: 01246 451313 Places: 18 OP PD LDA MH YA

Provider: Lime Tree Care Ltd

GRANGE CARE HOME

Field Drive, Shirebrook, Derbyshire NG20 8BS

Tel: 01623 747070 Places: 50 OP D YA

Provider: The Grange (Shirebrooks) Ltd

HADDON HOUSE NURSING HOME

32-34 High Street, Clowne, Chesterfield, Derbyshire S43 4JU

Tel: 01246 811106 Places: 40 OP D MH

Provider: Monarch Consultants Ltd Advert page 69

HOLLYBANK NURSING HOME

30-32 Skinner Street, Creswell, Derbyshire S80 4JH

Tel: 01909 721247 Places: 30 OP YA

Provider: Hollybank Nursing Home Ltd

MILLFIELD CARE HOME

Advertisers are highlighted

Cedar Park Drive, Bolsover, Chesterfield, Derbyshire S44 6XP

Tel: 01246 825959 Places: 50 OP D YA

Provider: Indigo Care Services Ltd

OAKLANDS CARE HOME

North Road, Whaley Thorns, Langwith, Derbyshire NG20 9BN

Tel: 01623 744412 Places: 52 OP D PD MH SI YA

Provider: Knightingale Care Ltd

PINXTON MANOR NURSING HOME

Church Street West, Pinxton, Derbyshire NG16 6PX

Tel: 01773 819191 Places: 40 OP D

Provider: Monarch Healthcare Advert page 69

VALE CARE HOME, THE

Castle Lane, Bolsover, Chesterfield, Derbyshire S44 6PS

Tel: 01246 824252 Places: 40 OP D PD YA

Provider: Sunshine Care Group Ltd

WHITWELL PARK

130 Welbeck Street, Whitwell, Derbyshire S80 4TP

Tel: 01909 724800

Places: 34 OP D PD LDA SI YA

Provider: Whitwell Park Care Home Ltd

Autumn Grange

Linden Road, Creswell, Worksop, Notts S80 4JT

T: 01909 724098

Clifton Manor

Rivergreen, Clifton, Notts NG11 8AW

T: 01159 848485 / 845859

Croft

43/44 Main Street, Stapenhill,

Bur ton on Trent, Staffs DE15 9AR

T: 01283 561227

Fernedene

Park Springs Road, Gainsborough

DN21 1NY

T: 01427 810700

Haddon House

32-34 High Street,

Derbyshire S43 4JU

T: 01246 811106

Sturgeon Avenue, Clifton, Notts NG11 8HE

T: 01159 405031

Parkside

Olive Grove ,

Notts NG19 0AR

T: 01623 655341

Pinxton Manor

Church Street West, Pinxton, Notts

NG16 6PX

T: 01773 819191

Poplars

Rolleston Road, Bur ton on Trent, Staffs DE13 0JT

T: 01283 562842

Nursing Care | Dementia Care | Residential Care | Respite Care | Day Care

We understand how confusing it can be choosing a care home for yourself, or a loved one Monarch Healthcare homes have an open-door policy and we ’ re happy to give impar tial advice and a tour of our homes without obligation

Our dedicated team of nurses and carers are exper tly trained to discuss your requirements and advise you about the specialist dementia care and devoted palliative care ser vices we offer

We encourage you to visit our homes, sample a meal from our restaurant or join in with one of our social events to help make up your mind.

Monarch Healthcare works hard on its dementia strateg y and believes in a completely person-centred approach to care In all our homes we put the our residents, providing excellent standards in our hospitality ser vices

Our homes are shaped by our residents needs and preferences, from décor to menu choices. We work in your home .

monarchhealthcare .co.uk

Rutland Manor

99/109 Heanor Road, Ilkeston, Derbyshire DE7 8TA

T: 01159 440322

Woodlands

Butterley Hill, Ripley, Derbyshire DE5 3LW

T: 01773 744919

Heeley Bank

Heeley Bank Road, S2 3GL

T: 01142 245100

We really do care about making a difference to the lives of our residents

Choosing a care home is a big decision. We asked care manager Kate Birch, above, to give us an insight into life at Richmond Care Home in Shirebrook

What makes Richmond different to other care homes?

Richmond is a real home from home for our residents and those who work here. There’s a genuine feeling of friendship throughout our home, both between staff and residents, and amongst the residents themselves. All our staff have a natural warmth - it’s one of the qualities we look for when recruiting. We’re often told how welcoming and approachable our home is, and how it gives peace of mind to families. Richmond is a vibrant and upbeat home.

What facilities are available at Richmond Care Home?

We want residents to lead a comfortable and varied life. We have homely lounges where residents join in with activities, watch TV, listen to music, socialise with others or enjoy some privacy We have a wide range of games and books, for all tastes. And the home has a hair salon, accessible garden and café area where residents and their visitors can have a quiet chat and cup of tea.

What opportunites are there for social interaction?

There are lots of activities for those who want to socialise. From baking and sing-a-alongs to games days and social outings. Our activities co-ordinator organises endless activities including exercise classes, bingo sessions, and arts and crafts. We often meet up within the home for refreshments and a chat. And we have regular visits from the church, our hairdresser, pet therapy groups and playgroups.

How do you ensure the highest quality of care?

All of our training complies with Care Quality Commission regulations (CQC). Our training programme starts when a member of staff joins our team and it’s ongoing. Training covers health and

adults. Senior staff undertake training in the safe handling and administration of medication as well as team leadership. Dementia awareness training, end-of-life care and person-centred care planning helps our staff to give the highest standards of care.

COVID secure visiting hub for safe visiting

Bolsover

care homes

4, 5, 7 THE SYCAMORES

Storthfield Way, Broadmeadows, South Normanton, Alfreton DE55 3BJ

Tel: 01773 811622 Places: 6 OP LDA YA AD

Provider: Cygnet Behavioural Health Ltd

15 THE SYCAMORES

Storthfield Way, Broadmeadows, South Normanton, Alfreton DE55 3BJ

Tel: 01773 811622 Places: 4 OP MH YA AD

Provider: Cygnet Behavioural Health Ltd

CLIFF HOUSE CARE HOME

Cliff Hill, Clowne, Chesterfield, Derbyshire S43 4LE

Tel: 01246 810246 Places: 40 OP D PD MH YA

Provider: Knightingale Care Ltd

CORNER HOUSE

65A Welbeck Street, Whitwell S80 4TW

Tel: 01909 724800 Places: 3 OP D PD LDA SI YA

Provider: Whitwell Park Care Home Ltd

EAST FIELDS

24a East Crescent, Duckmanton, Chesterfield, Derbyshire S44 5ET

Tel: 01246 824511 Places: 8 LDA

Provider: Royal Mencap Society

ELM HOUSE RESIDENTIAL CARE HOME

7 Elm Close, Bolsover, Chesterfield S44 6EA

Tel: 01246 826230 Places: 8 OP LDA YA

Provider: Unic Care Services Ltd

HEATHFIELD GARDENS

163-165 High Street, Tibshelf, Derbyshire DE55 5NE

Tel: 01773 872229 Places: 11 LDA

Provider: Potensial Ltd

HOLLIES, THE

The Hamlet, South Normanton, Derbyshire DE55 2JN

Tel: 01773 580872 Places: 23 MH YA

Provider: Prime Life Ltd

LANGWITH LODGE

The Park, Nether Langwith, Mansfield NG20 9ES

Tel: 01623 742204 Places: 54 OP D

Provider: Your Health Ltd Advert page 80

LYNCROFT CARE HOME

88 Alfreton Road, South Normanton, Alfreton, Derbyshire DE55 2AS

Tel: 01773 580963 Places: 9 OP LDA YA

Provider: Glenfield Care Ltd

MARKHAM HOUSE

80 Moorfield Avenue, Bolsover, Derbyshire S44 6EL

Tel: 01246 822285 Places: 17 PD LDA MH SI YA AD

Provider: Voyage 1 Ltd

NEW BASSETT HOUSE

Park Avenue, Shirebrook, Derbyshire NG20 8JW

Tel: 01629 537117 Places: 40 OP D PD MH SI YA

Provider: Derbyshire County Council

NORMANTON LODGE CARE HOME

75 Mansfield Road, South Normanton, Derbyshire DE55 2EF

Tel: 01773 811453 Places: 67 OP D SI

Provider: Normanton Lodge Ltd

POPLARS CARE HOME

1 Station Road, Whitwell, Derbyshire S80 4TD

Tel: 01909 722244 Places: 6 LDA

Provider: Autism East Midlands

RICHMOND RESIDENTIAL CARE HOME

Recreation Road, Shirebrook, Derbyshire NG20 8QE

Tel: 01623 748474 Places: 40 OP D PD SI YA

Provider: Rosecare Shirebrook Ltd Advert page 70

SAINT ELKAS CARE HOME

75 Hill Top, Bolsover, Chesterfield S44 6NJ

Tel: 01246 241519 Places: 10 MH

Provider: Saint Elkas Ltd

SPION KOP CARE HOME

72-74 Park Lane, Pinxton, Derbyshire NG16 6PS

Tel: 01773 862813 Places: 6 MH

Provider: Spion Kop Care Home Ltd

THOMAS COLLEDGE HOUSE CARE HOME

Oxcroft Lane, Bolsover, Chesterfield, Derbyshire S44 6DJ

Tel: 01629 537495 Places: 24 OP D PD MH SI YA

At

Amber Valley

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

Amber Valley care homes with nursing

ACACIA LODGE

Peveril Court, Sandham Lane, Ripley, Derbyshire DE5 3NR OP D PD LDA MH SI YA AD

Tel: 01773 570248 Places: 18

Provider: Salvero Healthcare Ltd

ASHFIELDS CARE HOME

34 Mansfield Road, Heanor, Derbyshire DE75 7AQ

Tel: 01773 712664 Places: 46 OP D PD YA

Provider: Ashfields Care Ltd

BANKWOOD CARE HOME

Duffield Bank, Belper, Derbyshire DE56 4BG

Tel: 01332 841373 Places: 40 OP PD YA

Provider: HC-One Ltd

FIRS CARE HOME

Advert page 74

90 Glass House Hill, Codnor, Derbyshire DE5 9QT 0845 602 2059 Places: 42 OP D PD YA

Provider: Ashmere Derbyshire Ltd

HOLLYBANK HOUSE

Chesterfield Road, Oakerthorpe, Alfreton DE55 7LP

Tel: 01773 831791 Places: 45 OP D YA

Provider: Hollybank House (Derby) Ltd

KILBURN CARE HOME

Dale Park Avenue, Kilburn, Derbyshire DE56 0NR

Tel: 01332 899541 Places: 49 OP D YA

Provider: Kilburn Care Ltd

MAPLE LEAF HOUSE

Kirk Close, Ripley, Derbyshire DE5 3RY

Tel: 01773 513361 Places: 48 OP D

Provider: Methodist Homes

Advertisers are highlighted

MEADOWS CARE HOME

76 Mansfield Road, Alfreton DE55 7JL

Tel: 01773 520491 Places: 70 OP D PD YA

Provider: Milford Care Ltd Advert page 72

MILFORD HOUSE CARE HOME

Derby Road, Milford, Near Belper DE56 0QW

Tel: 01332 841753 Places: 65 OP D PD YA

Provider: Milford Care Ltd Advert page 72

RIDGEWAY NURSING HOME

Crich Lane, Ridgeway, Belper, Derbyshire DE56 2JH

Tel: 01773 853500 Places: 37 OP D

Provider: Sudera Care Associates Ltd

SHIPLEY LODGE

94 Derby Road, Heanor, Derbyshire DE75 7QJ

Tel: 01773 535212 Places: 17 MH

Provider: Rethink Mental Illness

SPENCER GROVE CARE HOME

Springwood Gardens, Belper, Derbyshire DE56 1JR

Tel: 01773 599349 Places: 68 OP D PD YA

Provider: Milford Care Ltd Advert page 72

WOODLANDS NURSING HOME

Butterley Hill, Ripley, Derbyshire DE5 3LW

Tel: 01773 744919 Places: 40 OP D

Provider: Monarch Healthcare Advert page 69

YARNINGDALE HEALTH CARE

Holywell Avenue, Codnor, Derbyshire DE5 9SG

Tel: 01773 740960 Places: 23 OP D PD MH YA AD

Provider: Yarningdale Health Care Ltd

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Nursing Care

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16 MANSFIELD ROAD

Heanor, Derbyshire DE75 7AJ

Tel: 01773 711270 Places: 4 LDA

Provider: United Response

243 CHURCH STREET

Waingroves, Ripley, Derbyshire DE5 9TF

Tel: 01773 438227 Places: 5 PD LDA SI YA

Provider: Our House Waingroves Ltd

ADA BELFIELD CENTRE

Derwent Street, Belper DE56 1UQ

Tel: 01629 535060 Places: 40 OP D PD SI YA

Provider: Derbyshire County Council

ASH LEA HOUSE

Chesterfield Road, Alfreton, Derbyshire DE55 7DT

Tel: 01773 521763 Places: 14 LDA

Provider: Clearwater Care (Hackney) Ltd

BELPER VIEWS RESIDENTIAL HOME

50/52 Holbrook Road, Belper DE56 1PB

Tel: 01773 829733 Places: 25 OP

Provider: A Kilkenny

BERRYBROOK HOUSE

230 Derby Road, Denby, Ripley DE5 8NN

Tel: 01332 881682 Places: 4 LDA YA

Provider: A.Berry Support Services Ltd

BUTTERLEY HOUSE

Old Coach Road, Ripley, Derbyshire DE5 3QU

Tel: 01773 745636 Places: 37 OP D YA

Provider: First For Care Ltd

CODNOR PARK RESIDENTIAL HOME

88 Glass House Hill, Codnor DE5 9QT Advert page 74

Tel: 0845 602 2059 Places: 40 OP D PD YA

Provider: Ashmere Derbyshire Ltd

COXBENCH HALL

Alfreton Road, Coxbench, Derbyshire DE21 5BB

Tel: 01332 880200 Places: 39 OP

Provider: Coxbench Hall Ltd Advert page 76

ECCLESBOURNE LODGE

Wirksworth Road, Duffield, Derbyshire DE56 4AQ

Tel: 01332 843430 Places: 10 LDA YA

Provider: Winslow Court Ltd

Service

FLORENCE SHIPLEY RESIDENTIAL AND COMMUNITY CARE CENTRE

Market Place, Heanor, Derbyshire DE75 7AA

Tel: 01629 531367 Places: 32 OP D PD MH SI YA

Provider: Derbyshire County Council

GLASSHOUSE HILL

100 Glasshouse Hill, Codnor, Near Ripley, Derbyshire DE5 9QT

Tel: 01773 570450 Places: 11 OP PD MH SI YA AD

Provider: Voyage 1 Ltd

GREEN GABLES

42 Wingfield Road, Alfreton, Derbyshire DE55 7AN

Tel: 01773 832422 Places: 28 OP D PD LDA MH YA

Provider: Valorum Care Ltd

HEANOR PARK CARE HOME

Ilkeston Road, Heanor, Derbyshire DE75 7DT

Tel: 0115 934 6090 Places: 60 OP D PD SI YA

Provider: Ashmere Derbyshire Ltd Advert page 74

HOLBROOK HALL

Makeney Road, Holbrook, Belper, Derbyshire DE56 0TF

Tel: 01332 880698 Places: 36 OP

Provider: Fairway Homes (Derby) Ltd Advert page 76

JOVIAL LODGE, THE

The Jovial Dutchman, Cromford Road, Crich, Matlock Derbyshire DE4 5DJ

Tel: 01773 850020 Places: 6 LDA MH YA

Provider: BRJ Support Services Ltd

KING WILLIAM RESIDENTIAL HOME

Lowes Hill, Ripley, Derbyshire DE5 3DW

Tel: 0845 602 2059 Places: 28 OP D PD YA

Provider: Ashmere Derbyshire Ltd Advert page 74

LANGLEY HOMES

Peel Street Villas 37a - 39, Station Road, Langley Mill, Nottingham NG16 4DQ

Tel: 01332 470118 Places: 5 LDA YA

Provider: Oasis-Care UK Group Ltd

MOREWOOD CENTRE

Wingfield Road, Alfreton Park, Alfreton, Derbyshire DE55 7AL

Tel: 01629 531669 Places: 10 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

OLD VICARAGE

Market Place, Riddings, Derbyshire DE55 4BQ

Tel: 01773 607479 Places: 10 LDA

Provider: Mr and Mrs R Miles

OSMASTON GRANGE CARE CENTRE

5-7 Chesterfield Road, Belper DE56 1FD

Tel: 01773 820980 Places: 80 OP D

Provider: Osmaston Grange Care Home Ltd

ROWTHORNE CARE HOME

Rowthorne Avenue, Swanwick, Derbyshire DE55 1RZ

Tel: 01629 531865 Places: 40 OP D PD MH SI YA

Provider: Derbyshire County Council

SMALLEY HALL CARE HOME

Main Road, Smalley, Derbyshire DE7 6DS

Tel: 0845 602 2059 Places: 26 OP D PD YA

Provider: Ashmere Derbyshire Ltd Advert page 74

SPRINGWOOD HOUSE

Duffield Bank, Duffield, Derbyshire DE56 4BG

Tel: 01332 840757 Places: 29 OP Advert below

Provider: Springwood Residential Home Ltd

TREETOPS

10 Church Street, Riddings, Alfreton, Derbyshire DE55 4BX

Tel: 01773 528080 Places: 28 PD LDA MH

Provider: Midshires Healthcare Ltd

WHEATHILLS HOUSE

Brun Lane, Kirk Langley, Derbyshire DE6 4LU

Tel: 01332 824600 Places: 30 OP

Provider: Richard Whitehouse Advert page 40

See the checklist on page 41 for questions to ask when looking at care homes.

Springwood House Residential Care Home Duffield Bank,

DE56 4BG

Erewash

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

Erewash care homes with nursing Advertisers are highlighted

ALEXANDRA CARE HOME

370 Wilsthorpe Road, Long Eaton NG10 4AA

Tel: 0333 999 8699 Places: 40 OP D YA

Provider: Rosmead Healthcare Ltd

CEDARS AND LARCHES CARE HOME

16 Queens Drive, Ilkeston, Derbyshire DE7 5GR

Tel: 0115 676 2169 Places: 69 OP

Provider: Four Seasons (Evedale) Ltd

CHILWELL HOUSE

24 Wilmot Street, Ilkeston, Derbyshire DE7 8BD

Tel: 0115 854 0373 Places: 15 OP MH YA

Provider: Aspire Health and Care Ltd

HADDON HOUSE CARE HOME

38 Lord Haddon Road, Ilkeston, Derbyshire DE7 8AW

Tel: 0115 676 2179 Places: 30 OP D

Provider: Tamaris Healthcare (England) Ltd

LADYWOOD

Eaton Avenue, Kirk Hallam, Ilkeston, Derbyshire DE7 4HL

Tel: 0115 944 0577 Places: 38 OP D

Provider: HC-One Ltd

Erewash care homes

9 BLUNT STREET

Stanley Common, Ilkeston, Derbyshire DE7 6FZ

Tel: 0115 932 3508 Places: 5 PD LDA

Provider: United Response

OLD VICARAGE

17 Breedon Street, Long Eaton, Derbyshire NG10 4ES

Tel: 0115 946 6760 Places: 30 OP D PD MH

Provider: SRJ Care Home Ltd

OLIVER HOUSE

33 Oliver Road, Kirk Hallam, Ilkeston, Derbyshire DE7 4JY

Tel: 0115 944 0484 Places: 26 OP D YA

Provider: Oliver House (Kirk Hallam) Ltd

RUTLAND MANOR

99/109 Heanor Road, Ilkeston, Derbyshire DE7 8TA

Tel: 0115 944 0322 Places: 41 OP D

Provider: Monarch Healthcare Advert page 69

VICTORIA PARK CARE HOME

Manners Road, Ilkeston, Derbyshire DE7 5HB

Tel: 0115 944 0774 Places: 39 OP

Provider: HC-One Ltd

WOODHALL PARK NURSING HOME

Risley Hall, Derby Road, Risley, Derbyshire DE72 3SS

Tel: 0115 949 0444 Places: 42 OP D PD SI

Provider: Mrs I Crosbie

ASHLEE RESIDENTIAL CARE HOME

89 Nottingham Road, Long Eaton NG10 2BU

Tel: 0115 972 1732 Places: 21 OP D YA

Provider: Sunbreeze Healthcare Ltd

River Trent

Erewash care homes continued

BENNERLEY FIELDS CENTRE

22 Bennerley Avenue, Ilkeston DE7 8PF

Tel: 01629 532001 Places: 20 OP D PD SI YA

Provider: Derbyshire County Council

BRAMBLE LODGE

82 High Lane West, West Hallam, Derbyshire DE7 6HQ

Tel: 0115 944 4545 Places: 65 OP D YA

Provider: Only Care Ltd

BRIAR CLOSE HOUSE CARE HOME

Briar Close, Borrowash, Derbyshire DE72 3GB

Tel: 01629 531559

Places: 40 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

CAMBIAN CONIFERS

1 Central Avenue, Borrowash, Derby DE72 3JZ

Tel: 01332 665298 Places: 7 OP LDA YA

Provider: Cygnet Learning Disabilities Midlands Ltd

CAMDEN CARE HOME

85 Nottingham Road, Long Eaton, Derbyshire NG10 2BU

Tel: 0115 973 6468 Places: 18 OP D YA

Provider: Sunbreeze Healthcare Ltd

CANAL VUE

107 Awsworth Road, Ilkeston, Derbyshire DE7 8JF

Tel: 0115 932 6390 Places: 70 OP D PD SI YA

Provider: Eastgate Care Ltd

CHURCH VIEW & LARKLANDS CARE HOME

St Johns Road, Ilkeston, Derbyshire DE7 5PA

Tel: 0115 932 3209 Places: 10 LDA YA

Provider: Achieve Together Ltd

COPPICE & OAKSIDE CARE HOME

Shipley Common Lane, off Heanor Road, Ilkeston, Derbyshire DE7 8TQ

Tel: 0115 944 3690 Places: 10 LDA YA

Provider: Achieve Together Ltd

FIRS RESIDENTIAL HOME

9 Stevens Lane, Breaston, Derbyshire DE72 3BU

Tel: 01332 872535 Places: 28 OP D MH

Provider: The Firs Care Home Ltd

Service

FULLWOOD HOUSE

65-67 Lord Haddon Road, Ilkeston, Derbyshire DE7 8AU

Tel: 0115 932 3469 Places: 10 OP LDA MH YA

Provider: Approach Community Homes Ltd

GRANGE RESIDENTIAL CARE HOME

39 Bostocks Lane, Sandiacre, Derbyshire NG10 5NL

Tel: 0115 939 9489 Places: 36 OP D PD SI YA

Provider: The Grange (Sandiacre) Ltd

HEATHCOTES CARE

1 Bradshaw Street, Sawley, Derbyshire NG10 3GT

Tel: 0115 972 1376 Places: 6 PD LDA MH SI YA

Provider: Heathcotes Care Ltd

HILLSIDE HOUSE

31 Albany Street, Ilkeston, Derbyshire DE7 5AD

Tel: 0115 930 0171 Places: 2 LDA YA

Provider: Achieve Together Ltd

LACEMAKER COURT RESIDENTIAL AND COMMUNITY CARE CENTRE

Tamworth Road, Long Eaton, Derbyshire NG10 1BE

Tel: 01629 531869 Places: 16 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

LONGMOOR LODGE CARE HOME

114 Longmoor Lane, Sandiacre, Derbyshire NG10 5JP

Tel: 0115 949 9991 Places: 46 OP D

Provider: Hill Care Ltd

MARION HOUSE

5 Central Avenue, Borrowash, Derby, Derbyshire DE72 3JZ

Tel: 07720 084358 Places: 5 PD LDA SI YA

Provider: Cygnet Learning Disabilities Midlands Ltd

OLD

VICARAGE, THE

Bullock Lane, Ironville, Nottingham, Nottinghamshire NG16 5NP

Tel: 01773 541254 Places: 9 LDA YA

Provider: Creative Care (East Midlands) Ltd

PAXTON HOUSE

39-41 Chestnut Grove, Borrowash, Derby, Derbyshire DE72 3JP

Tel: 01332 667848 Places: 8 LDA YA

Provider: Potensial Ltd

PETERSHAM CENTRE

58-60 Petersham Road, Long Eaton, Derbyshire NG10 4DD

Tel: 01629 531856 Places: 16 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

RED HOUSE

49 Wharncliffe Road, Ilkeston, Derbyshire DE7 5GF

Tel: 0115 944 7869 Places: 7 OP PD LDA MH SI YA

Provider: Voyage 1 Ltd

SANDIACRE COURT CARE CENTRE

Derby Road, Sandiacre, Nottingham NG10 5GT

Tel: 0115 896 3940 Places: 81 OP D PD SI YA

Provider: Hudson (Sandiacre) Ltd

VICTORIA COURT

Nesfield Road, Ilkeston, Derbyshire DE7 8BJ

Tel: 0115 871 8933 Places: 40 OP D YA

Provider: Anchor Hanover Group

WEST HALLAM RESIDENTIAL HOME

8 Newdigate Street, West Hallam, Derbyshire DE7 6GZ

Advert page 74

Tel: 0115 944 0329 Places: 31 OP D PD YA

Provider: Ashmere Derbyshire Ltd

South Derbyshire

To locate the homes that best meet your needs, please consider the following:

• Many nursing homes also provide residential care.

• Fees charged by some homes exceed those paid by the council and may attract a third party payment (explained on page 45).

• Service category information is obtained from the CQC and historic information recorded by the council. These categories change regularly and you should contact the provider for current information on care they provide.

South Derbyshire care homes with nursing

CEDAR COURT NURSING HOME

Bretby Park, Bretby, Derbyshire DE15 0QX

Tel: 01283 229522 Places: 80 OP D PD MH YA

Provider: Your Health Ltd Advert page 80

JASON HYLTON COURT

Wilmot Road, Swadlincote, Derbyshire DE11 9BJ

Tel: 01283 552096 Places: 40 OP YA

Provider: Bridgefoot Developments Ltd

NETHER HALL CARE HOME

Nether Hall Road, Hartshorne, Swadlincote, Derbyshire DE11 7AA

Tel: 01283 550133 Places: 40 OP D PD MH SI YA

Provider: Nether Hall Care Home Ltd

NEWLANDS HOUSE

Main Street, Netherseal, Swadlincote, Derbyshire DE12 8DA

Tel: 01283 761202 Places: 37 OP PD YA

Provider: Leonard Cheshire Disability

South Derbyshire care homes

703 BURTON ROAD

Midway, Swadlincote, Derbyshire DE11 0DL

Tel: 01283 216301 Places: 5 LDA YA

Provider: Voyage 1 Ltd

ASHEFIELDS RESIDENTIAL CARE HOME

Ash Lane, Etwall, Derbyshire DE65 6HT

Tel: 01283 736863 Places: 20 OP D

Provider: Imperial Midlands Ltd

Advertisers are highlighted

OLD LODGE NURSING HOME

Sandypits Lane, Etwall, Derbyshire DE65 6JA

Tel: 01283 734612 Places: 47 OP PD

Provider: Folcarn Ltd

RICHMOND ASTON-ON-TRENT

Richmond Drive, Aston-on-Trent, Derbyshire DE72 2EA Advert page 38

Tel: 01332 794300 Places: 61 OP D YA

Provider: Richmond Villages Operations Ltd

TYNEFIELD COURT

Blakeley Lane, Eggington Road, Etwall, Derbyshire DE65 6NQ

Tel: 01283 732030 Places: 49 OP PD MH YA

Provider: Tynefield Care Ltd

See page 43 for more information on paying for care homes in Derbyshire.

BAKERY, THE

18 Chapel Street, Castle Gresley, Swadlincote, Derbyshire DE11 9HZ

Tel: 01283 3107340 Places: 5 PD LDA SI YA

Provider: Home2Home with Care Ltd

BEARWARDCOTE RESIDENTIAL HOME

Heage Lane, Etwall, Derbyshire DE65 6LS

Tel: 01283 734669 Places: 38 OP

Provider: Bearwardcote Hall Residential Home Ltd

Calke Abbey

CADLEY HILL VIEW

Darklands Road, Swadlincote DE11 0PQ

Tel: 01283 907036 Places: 66 OP D MH SI

Provider: Ideal Carehomes Ltd Advert page 82

CASTLE COURT CARE HOME

Linton Road, Castle Gresley, Swadlincote, Derbyshire DE11 9HP Tel: 01629 532256

Places: 40 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

GRANGEWOOD LODGE Advert below

Lullington Road, Grangewood, Near Netherseal, Swadlincote, Derbyshire DE12 8BH

Tel: 01827 373577 Places: 37 OP D PD SI

Provider: Mrs Amelia Rose Newstead

GRESLEY HOUSE CARE HOME

Market Street, Church Gresley, Swadlincote, Derbyshire DE11 9PN

Tel: 01283 212094 Places: 37 OP D PD YA

Provider: R S Property Investments Ltd

HIGHFIELDS CARE HOME

Highfield Road, Swadlincote, Derbyshire DE11 9AR

Tel: 01283 224658 Places: 5 LDA YA

Provider: Achieve Together Ltd

LORRAINE’S RESIDENTIAL HOME

44 School Street, Church Gresley, Swadlincote, Derbyshire DE11 9QZ

Tel: 01283 211355 Places: 15 OP Provider: Mrs Parvin

Riaz Khan and Mr Inan Rahman and Mrs Abida Ashraf

MOUNT PLEASANT CARE HOME

Off Hollow Lane, Winshill, Derbyshire DE15 0DR

Tel: 01283 546777 Places: 50 OP D

Provider: Aria Healthcare Group Ltd

OAKLAND VILLAGE & COMMUNITY CARE CENTRE

Oakland Village, Hall Farm Road, Swadlincote, Derbyshire DE11 8ND

Tel: 01629 533978 Places: 32 OP D PD MH SI YA

Provider: Derbyshire County Council

OVERSEAL RESIDENTIAL HOME

Woodville Road, Overseal, Swadlincote, Derbyshire DE12 6LU

Tel: 01283 762728 Places: 30 OP D

Provider: Ahavah Healthcare Ltd

SEALE PASTURES HOUSE

Burton Road, Acresford, Swadlincote, Derbyshire DE12 8AP

Tel: 01283 762511 Places: 40 OP D YA

Provider: Akari Care Ltd

SHARDLOW MANOR

111 London Road, Shardlow, Derbyshire DE72 2GP

Tel: 01332 792466 Places: 28 OP

Provider: K Popowycz and Mrs T Popowycz

SOUTH DERBYSHIRE AND DALES SHORT BREAK AND ASSESSMENT SERVICE

The Bungalow, off Meadow Lane, Newhall, Swadlincote, Derbyshire DE11 0QU

Tel: 01629 532492 Places: 10 OP D PD LDA MH SI YA

Provider: Derbyshire County Council

STANTON MANOR

Piddocks Road, Stanton, Derbyshire DE15 9TG

Tel: 01283 565447 Places: 29 OP D MH

Provider: Sonic Silver Ltd

VALLEY VIEW CARE HOME

Highfield Street, Swadlincote, Derbyshire DE11 9AS

Tel: 01283 218076 Places: 8 LDA YA

Provider: Achieve Together Ltd

WALLFIELD HOUSE CARE HOME

87 Doles Lane, Findern, Derbyshire DE65 6BA

Tel: 01332 510605 Places: 15 OP

Provider: Baxter and Hill Ltd

WOODVILLE CARE HOME

145 Burton Road, Woodville, Swadlincote, Derbyshire DE11 7JW

Tel: 01283 551501 Places: 46 OP

Provider: Greenacres Nursing Homes Ltd

WRIGHT HOMECARE

69 and 71 Meadow Lane, Newhall, Swadlincote, Derbyshire DE11 0UW

Tel: 01283 215912 Places: 4 LDA

Provider: Wright Homecare Ltd

Everyone deserves uncompromising care. That’s the passionate belief of the experts in

Derby City

The homes within this section are located in the boundary of Derby City Council. Any enquiries should be made directly to Derby City Council on 01332 293111.

The following listings have been obtained from the Care Quality Commission website and have not been verified for accuracy by Derbyshire County Council.

Derby City care homes with nursing Advertisers are highlighted

ABBEY COURT NURSING AND RESIDENTIAL HOME

200 Kedleston Road, Derby DE22 1FX

Tel: 01332 364539 Places: 40 OP YA

Provider: Abbey Court Nursing and Residential Homes Ltd

ABBEYDALE – DERBY

182 Duffield Road, Derby DE22 1BJ

Tel: 01332 331182 Places: 41 OP D PD

Provider: Willover Property Ltd

AMBER LODGE NURSING HOME

686 Osmaston Road, Osmaston Road, Derby DE24 8GT

Tel: 01332 740740 Places: 40 OP D PD YA

Provider: Rosmead Healthcare Ltd

ASPEN COURT CARE HOME

Aspen Drive, Spondon, Derby DE21 7SG

Tel: 01332 672289 Places: 40 OP D PD YA

Provider: HC-One No.1 Ltd

BLUEBELL PARK

Royal Glen Park, Rowallan Way, Chellaston, Derby DE73 5XE Advert page 84

Tel: 01332 426 187 Places: 64 OP D PD YA

Provider: Barchester Healthcare Homes Ltd

BROOKFIELDS PRIVATE NURSING HOME

488 Burton Road, Derby DE23 6AL

Tel: 01332 343840 Places: 36 OP PD

Provider: Brookfields P.N.H. Ltd Advert page 86

CASTLE PARK

176 Siddals Road, Derby DE1 2PW

Tel: 01332 726283 Places: 40 OP

Provider: ADL Plc

CEDAR TREE CARE HOME LTD

Rowley Lane, Littleover, Derby DE23 1FT

Tel: 01332 767485 Places: 40 OP D PD SI

Provider: Cedar Tree Care Home Ltd

DERWENT LODGE

11 Beaufort Street, Chaddesden, Derby DE21 6AX

Tel: 01332 347597 Places: 16 MH

Provider: Rethink Mental Illness

ELDERFLOWER HOUSE NURSING AND RESIDENTIAL CARE HOME

43 Belper Road, Derby DE1 3EP

Tel: 01332 346812 Places: 37 OP D PD YA

Provider: Sunbreeze Healthcare Ltd

ELVASTON LODGE RESIDENTIAL HOME

24a Elvaston Lane, Alvaston, Derby DE24 0PU

Tel: 01332 572444 Places: 44 OP D YA

Provider: Zion Care Homes Ltd

HERON COURT CARE HOME

101 Village Street, Old Normanton, Derby DE23 8DF

Tel: 01332 270083 Places: 38 OP D PD SI

Provider: Rushcliffe Care Ltd

LANGDALE HEIGHTS

352 Burton Road, Derby DE23 6AF

Tel: 01332 367429 Places: 31 OP D PD MH SI YA

Provider: Langdale Heights Ltd

LAURELS RESIDENTIAL AND NURSING HOME, THE

77 Nottingham Road, Spondon, Derby DE21 7NG

Tel: 01332 662849 Places: 43 OP D PD YA

Provider: Sanctuary Care Ltd

FAR FILLIMORE CARE HOME “Home away from home”

LITTLEOVER NURSING HOME “Premier nursing home”

• Accommodation for 26 residents

• For elderly people and people with Dementia

• 2 double rooms for couple sharing

• Group activities • Long and short term respite care

• Palliative care • Large landscaped gardens

• Local GP visits

Wood Lane, Hanbury, Burton-on-Trent DE13 8TG

Telephone: 01283 812 180 Email: ffch.admin@ffchltd.com

Web: www.curagroup.co.uk/far-fillimore

• Accommodation for 40 residents all single rooms – majority wet room en-suites

• Specialise in palliative care • Unrestricted visits

• Regular group activities and entertainment

• Within walking distance of shops and post office

• Local GP visits and On-site nurse • Tuck shop/Café

149 Stenson Road, Littleover, Derby DE23 1JJ

Telephone: 01332 760 140 Email: lnh.admin@ffchltd.com

Web: www.curagroup.co.uk/littleover

“Warm, friendly and professional care homes”

A family owned Private Nursing Home

providing

488 Burton Road, Littleover, Derby DE23 6AL 01332 343840 / 348395

enquiries@wearebrookfields.com wearebrookfields.com

LAVENDER LODGE NURSING HOME

40-50 Stafford Street, Derby DE1 1JL

Tel: 01332 298388 Places: 44 OP D PD

Provider: Lavender Lodge Ltd

LITTLEOVER NURSING HOME

149 Stenson Road, Derby DE23 1JJ

Tel: 01332 760 140 Places: 40 OP YA Advert page 86

Provider: Far Fillimore Care Homes Ltd

NEW LODGE NURSING CARE LTD, THE

114 Western Road, Mickleover, Derby DE3 9GR

Tel: 01332 510181 Places: 34 OP D PD SI YA

Provider: The New Lodge Nursing Care Ltd

NIGHTINGALE CARE AND NURSING HOME

234 Caxton Street, Sunnyhill, Derby DE23 1RJ

Advert page 90

Tel: 01332 327949 Places: 59 OP D YA

Provider: Agincare (Derby) Ltd

PARK RESIDENTIAL AND NURSING HOME, THE

40 St Marks Road, Derby DE21 6AH

Tel: 01332 20042 2 Places: 42 OP D PD SI YA

Provider: Sanctuary Care Ltd

QUEENSFERRY COURT CARE HOME

Queensferry Gardens, Allenton, Derby DE24 9JR

Tel: 01332 718400 Places: 56 OP D PD SI MH YA

Provider: Agincare (Derby) Ltd

ROYAL MANOR NURSING HOME

346 Uttoxeter, New Road, Derby DE22 3HS

Tel: 01332 340100 Places: 30 OP D PD MH SI

Provider: Manor Care Ltd

RYKNELD VIEW

410 Burton Road, Derby DE23 6AJ

Tel: 01332 365 240 Places: 31 OP D PD MH YA

Provider: Primus Healthcare Ltd

SHELTON LOCK CARE HOME

61A Weston Park Avenue, Shelton Lock, Derby DE24 9ER

Tel: 01332 690606 Places: 40 OP YA

Provider: HC-One No.1 Ltd

SHERWOOD FOREST RESIDENTIAL AND NURSING HOME

29 Village Street, Normanton, Derby DE23 8TA

Tel: 01332 271941 Places: 75 OP D

Provider: Sanctuary Care Ltd

STANLEY HOUSE

155 Duffield Road, Derby DE22 1AH

Tel: 01332 364734 Places: 42 OP D PD

Provider: Willover Property Ltd

VILLAS CARE HOMES LTD, THE

69-71 Wilson Street, Derby DE1 1PL

Tel: 01332 383187 Places: 16 OP LDA MH YA

Provider: The Villas Care Homes Ltd

WESTERN MOUNT LODGE NURSING HOME

109 Radbourne Street, Derby DE22 3BW

Tel: 01332 343954 Places: 18 MH

Provider: Western Mount Lodge Ltd

WESTSIDE NURSING HOME

90 Western Road, Mickleover, Derby DE3 9GQ

Tel: 01332 510084 Places: 26 OP YA

Provider: The Derby Care Home Ltd

Derby City care homes

24 ST MARKS ROAD

24 St Marks Road, Chaddesden, Derby DE21 6AH

Tel: 01332 294066 Places: 8 LDA YA

Provider: Voyage 1 Ltd

26 ST MARKS ROAD

26 St Marks Road, Chaddesden, Derby DE21 6AH

Tel: 01332 294466 Places: 8 OP PD LDA SI YA

Provider: Voyage 1 Ltd

ANNEFIELD HOUSE LTD

541-543 Burton Road, Littleover, Derby DE23 6FT

Tel: 01332 766773 Places: 17 OP MH YA

Provider: Annefield House Ltd

ARBORETUM HOUSE

Morleston Street, Derby DE23 8FL

Tel: 01332 717649 Places: 7 LDA YA

Provider: Derby City Council

ASPEN HOUSE LTD

33 Carlton Road, Littleover, Derby DE23 6HB

Tel: 01332 342541 Places: 22 OP MH YA

Provider: Aspen House Ltd

AUTONOMY: VICTORIA & ELIZABETH

Leylands, Broadway, Derby DE22 1AZ

Tel: 01332 290291 Places: 9 LDA MH YA

Provider: Autonomy Healthcare Ltd

CLOVA HOUSE RESIDENTIAL CARE HOME

231 Chellaston Road, Shelton Lock, Derby DE24 9EE

Tel: 01332 702488 Places: 20 OP D PD

Provider: Clova House Ltd

COLERIDGE HOUSE

116 Coleridge Street, Derby DE23 8AD

Tel: 01332 804216 Places: 2 OP PD LDA SI YA

Provider: Changing Lives UK Quality Care Ltd

Live Safe & Well

Avery Healthcare offers a safe and supportive environment where residents can flourish, make new friends, remain part of their local communities and live a life of possibility.

• Residential, dementia and respite care

• Nutritionally balanced seasonal menus

• Spacious, beautifully decorated bedrooms

• Stimulating schedule of daily activities and entertainment

• Highly trained staff teams

Derby Heights

Rykneld Road

Littleover | DE23 4BU 01332 484883

Middleton Lodge 2A Middleton Avenue

Littleover | DE23 6DL 01332 403367

Derby

City care homes continued

DERBY HEIGHTS CARE HOME

Rykneld Road, Littleover, Derby DE23 4BU

Tel: 01332 484883 Places: 75 OP D PD MH SI YA

Provider: Avery Homes Derby Ltd Advert page 88

DERWENT VIEW

Dorset Street, Chaddesden, Derby DE21 6BE

Tel: 01332 616162 Places: 19 OP PD LDA YA

Provider: Quality Care (EM) Ltd

DOUGLAS COURT

1 Douglas Street, Ivy Square, Derby DE23 8LH

Tel: 01332 346060 Places: 43 OP D YA

Provider: Douglas Court Care Home Ltd

ELVASTON LODGE RESIDENTIAL HOME

24a Elvaston Lane, Alvaston, Derby DE24 0PU

Tel: 01332 572444 Places: 44 OP D YA

Provider: Zion Care Homes Ltd

FARRIESS COURT

103 Boulton Lane, Alvaston, Derby DE24 0FF

Tel: 01332 755555 Places: 26 OP D PD YA

Provider: Farriess Court Ltd

FOYLEBANK CARE HOME

Foyle Avenue, Chaddesden, Derby DE21 6TZ

Tel: 01332 718300 Places: 35 OP D PD MH SI YA

Provider: Agincare (Derby) Ltd

GABLES PRIVATE RESIDENTIAL HOME, THE

161 Morley Road, Oakwood, Derby DE21 4QY

Tel: 01332 280106 Places: 28 OP

Provider: Ms Margaret Morris

HEATHERTON HOUSE CARE HOME

170 Rykneld Road, Littleover, Derby DE23 4AN

Tel: 01332 404889 Places: 66 OP D PD YA

Provider: Danforth Care No. 1 Ltd

HOLLY TREE LODGE RESIDENTIAL HOME DERBY

2-4 Thornhill Road, Derby DE22 3LX

Tel: 01332 382660 Places: 27 OP D

Provider: Holly Tree Lodge Ltd

IVY HOUSE

1 The Green, Mickleover, Derby DE3 0DE

Tel: 01332 515584 Places: 12 OP D PD SI

Provider: Jessicare Ltd

KIWI HOUSE

59 Coleman Street, Derby DE24 8NL

Tel: 01332 755892 Places: 78 OP D YA

Provider: Kiwi House Care Home Ltd

LAM MANOR

138 Whitaker Road, Derby DE23 6AP

Tel: 07789 553412 Places: 12 OP PD LDA SI YA

Provider: LAM Services Ltd

LANDEMERE RESIDENTIAL CARE HOME

Inverary Close, Off Grampian Way, Sinfin DE24 3JX

Tel: 01332 891502 Places: 41 OP D

Provider: Anchor Hanover Group

LIMES RESIDENTIAL HOME, THE

12 Limes Avenue, Mickleover, Derby DE3 0DB

Tel: 01332 516819 Places: 34 OP PD

Provider: The Limes Residential Home

LINDEN HOUSE

9-11 Scarsdale Avenue, Littleover, Derby DE23 6ER

Tel: 01332 344870 Places: 16 OP

Provider: Linden Care home (Derby) Ltd

LIVERSAGE COURT RESIDENTIAL HOME

Liversage Place, Derby DE1 2TL

Tel: 01332 291241 Places: 40 OP

Provider: Liversage Trust Charity

MANORFIELDS RESIDENTIAL CARE HOME

47 Farley Road, Derby DE23 6BW

Tel: 01332 346248 Places: 40 OP D

Provider: Normanton Lodge Ltd

MERCY CARE CENTRE

310 Highfields Park Drive, Derby DE22 1JX

Tel: 01332 553466 Places: 50 OP D PD MH SI YA

MIDDLETON LODGE CARE HOME

2a Middleton Avenue, Littleover, Derby DE23 6DL

Tel: 01332 403367 Places: 63 D PD SI

Provider: Artisan Ivy Opco Ltd Advert page 88

NEW SPRING LODGE

1166-1168 London Road, Alvaston, Derby DE24 8QG

Tel: 01332 320140 Places: 17 MH YA

Provider: New Spring Lodge INT Ltd

NIGHTINGALE HOUSE

117A London Road, Derby DE1 2QS

Tel: 01902 561066 Places: 12 PD LDA SI YA

Provider: Progress Adult Living Services Ltd

OAKLANDS

87 Burton Road, Derby DE1 1TJ

Tel: 01332 242770 Places: 8 OP MH YA

Provider: Parkcare Homes (No.2) Ltd

PERTH HOUSE

Athlone Close, Chaddesden, Derby DE21 4BP

Tel: 01332 717550 Places: 39 OP PD

Provider: Derby City Council

QUEENSFERRY COURT CARE HOME

Queensferry Gardens, Allenton, Derby DE24 9JR

Tel: 0808 163 7921 Places: 56 OP D PD SI MH YA

Provider: Agincare (Derby) Ltd

SOUTH AVENUE

1 South Avenue, Chellaston, Derby DE73 6RS

Tel: 01332 705136 Places: 7 PD LDA SI YA

Provider: Voyage 1 Ltd

SOUTHOVER CARE HOME

397 Burton Road, Derby DE23 6AN

Tel: 01332 295428 Places: 22 OP PD SI

Provider: White Doves Residential Home Ltd

TREVAYLER

309 Burton Road, Derby DE23 6AG

Tel: 01332 348080 Places: 15 MH

Provider: Richmond Fellowship (The)

VINEGAR HOUSE

17 Longford Street, Derby DE22 1GJ

Tel: 01332 345005 Places: 13 MH

Provider: BrownFox Quality Care Ltd

WESTERN HOUSE

211 Western Road, Mickleover, Derby DE3 9GU

Tel: 01332 230082 Places: 5 MH YA

Provider: Derbyshire Care Services Ltd

WESTWOOD

175 Station Road, Mickleover, Derby DE3 9FJ

Tel: 01332 513888 Places: 23 OP MH YA

Provider: Westwood (Derby) Ltd

WILLOWCROFT

Nottingham Road, Spondon, Derby DE21 7NN

Tel: 01332 676010 Places: 60 OP D

Provider: Methodist Homes

YEWS RESIDENTIAL CARE HOME, THE

2 Church Street, Alvaston, Derby DE24 0PR

Tel: 01332 756688 Places: 40 OP D

Provider: The Yews Residential Home

With so many providers to choose from, where do you start?

Care Choices Limited has taken every care to ensure that the information contained in this guide is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the guide. ©2024 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design.

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Ref. No: 4001/Derbyshire17/0224. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

Director of Policy and Communications: Jo Dovey.

Director of Sales: David Werthmann.

Director of Creative Operations: Lisa Werthmann.

Studio Manager: Jamie Harvey.

Lead Designer: Ruth Keating.

Lead Editor: Henry Thornton.

Content Editors: Aislinn Thompson, Melissa Rumbold. Sales Manager: Paul O’Callaghan.

Regional Sales Supervisor: Vanessa Ryder.

Senior Sales Executives: Dominic Arnold, Hannah O’Neill, Tony Boyce, Susan Speaight.

Morton Grange, established 1986, offers person-centred “Care With Choice”

“Quality care through quality training in a clean, safe and happy environment.”

· Three homes, on one site, allowing a real choice of living environment

· Providing residential, nursing, highly complex, respite and day care

· Excellent facilities, specialist nursing equipment and dedicated staff

· Regular entertainers and provision of daily activities lead by our experienced care team

· 3-acre site, licensed bar, hairdressers, garden room, minibus, enclosed garden

· An established team of qualified nurses ensuring a nurse presence 24 hours a day.

· Experienced matron manager supported by dedicated management team

· All ancillary services (kitchen, laundry, domestic, maintenance etc) managed and delivered by dedicated teams onsite

· “Friends of Morton Grange” committee help to plan entertainment and activities

· Winners: Regional Best Care Employer, National Registered Manager 2014

· Dementia Dignity Champion and Dignity & Respect Home award recipients

· Finalists at Great East Midlands Care Awards Winners and finalists at regional and national awards multiple times

· Highest DELQA award (2 star) since 2020

· Winner of three national and two regional “Best Care Home” awards

· Consistently “5” food hygiene rated

· Provider of “Continuing Health Care” (since 2012) to Integrated Care Boards supporting NHS funded clients with highly complex needs

· Derbyshire County Council Quality Premium and Dementia Premium Recipients

· Macmillan Life Enhancing Care Home Programme

· Derbyshire End of Life Care Quality Award since 2014

· The Registered Manager has worked at Morton Grange since 2002, Business Manager since 2007 and Administration manager since 2008

· Care Quality Commission rated Good in 2018 with ‘Oustanding’ in responsiveness

Please contact us for more information or to discuss your own or a loved ones needs.

For care home & daycare enquiries

contact Morton Grange Reception on:

T: 01246 866 888

E: care.vlmtl@nhs.net

Derbyshire DE55 6HD

grange.co.uk

Morton Grange Careline providing domiciliary care since 1993

“Providing best quality care and support in the comfort of your own home.”

· Amber Valley, Bolsover, Chesterfield & North East Derbyshire

· Supporting a wide range of care needs with regular and convenient visits

· Enabling service users to continue living independently for longer

· Promoting personal choice and protecting client dignity

· Providing piece of mind for friends and relatives by meeting clients’ needs

· Dedicated team of over 100 carers supported by registered manager with over 30 years experience and 8 other office staff

· Staff undergo a thorough induction which leads on to QCF qualifications

· All areas are close to our offices at Morton Grange Nursing Home site

· Each area is managed by a dedicated, full time qualified co-ordinator

· Office open 9am-5pm seven days a week including bank holidays

· Management team on-call in emergencies outside office hours

· Our dedicated staff are familiar with the specific needs of each client they visit

· Visit times are arranged to suit the needs and wishes of individual service users

· We assist with personal care such as bathing, dressing and assisting with medication and household tasks such as cleaning, shopping, laundry, cooking

· Regular assessment of care needs to ensure they are receiving the help required

· 9 out of 10 respondents to our service user questionnaire would recommend us

· Assisting Social Services, ICB and privately funded service users

· Enquiries without obligation and we will arrange to visit you at home

· Rated by CQC as “Good” in June 2018 & July 2023

For more information or if you have any questions please contact us as below.

For domiciliary & training enquiries contact Morton Grange Careline on:

T: 01246 861 500

E: christina.roddis@nhs.net

With so many providers to choose from, where do you start?