Norfolk Adult Care and Support Guide 2022/23

Page 17

Safeguarding adults We all have a right to live our lives free from harm, and most adults in Norfolk live safely and comfortably. However, some people are more at risk of harm (abuse) than others. Adult safeguarding means protecting a person’s right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent harm and stop it happening. At the same time, it makes sure, as far as possible, that the vulnerable person’s views, wishes, feelings and beliefs are taken into account before any actions are taken. Abuse can happen anywhere and can be carried out by anyone. It can happen once or repeatedly. Abuse is anything that harms another person and might include: • Physical abuse – including assault, hitting, slapping, pushing, misuse of medication and restraint. • Domestic abuse – including psychological, physical, sexual, financial and emotional abuse; controlling or coercive behaviours: so-called ‘honour-based’ violence. • Sexual abuse – including rape, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting to. • Psychological abuse – including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.

• Modern slavery – including slavery, human trafficking, forced labour and domestic servitude. • Discriminatory abuse – including harassment or slurs because of race, gender and gender identity, age, disability, sexual orientation or religion. • Organisational abuse – including neglect and poor care practice/policies within an institution or a specific care setting, like a hospital or care home or in care or support services provided in an adult’s own home. • Neglect and acts of omission – including ignoring medical, emotional or physical care needs, failing to provide access to appropriate health, care and support or educational services, withholding medication, adequate nutrition and heating. • Self-neglect – including behaviour such as neglecting to care for one’s personal hygiene, health or surroundings or hoarding. Norfolk County Council has a lead role in protecting adults from abuse where someone: • Has needs for care and support (whether or not the County Council is meeting any of those needs), and • Is experiencing, or is at risk of, abuse or neglect, and • As a result of these care and support needs is unable to protect themselves from either the risk of, or the experience of, abuse or neglect.

• Financial or material abuse – including theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs or arrangements (like wills, property, inheritance or financial transactions) or the misuse or misappropriation of property, possessions or benefits. Visit www.carechoices.co.uk for further assistance with your search for care

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Index

12min
pages 107-112

Norwich

4min
pages 97-100

South Norfolk

8min
pages 101-104

Advice if you are paying for your own care

11min
pages 81-84

North Norfolk

10min
pages 90-96

Sensory impairments

2min
page 77

What will you have to pay for your care?

5min
pages 79-80

Palliative and end of life care

2min
page 76

Bereavement support

1min
page 75

Care homes checklist

1min
page 69

Carers’ breaks

2min
page 55

Dementia care

3min
pages 71-72

Residential dementia care checklist

1min
page 73

Mental health

2min
page 74

Young carers, young adult carers and families

2min
page 58

Leaving hospital

2min
page 65

Home support agency checklist

1min
pages 33-34

Hate incidents – Stop Hate in Norfolk

2min
page 18

Information and advice

6min
pages 8-10

Welcome – from Norfolk County Council and the NHS in Norfolk

2min
page 4

Domestic abuse

5min
pages 19-20

Equipment to aid daily living

3min
pages 22-23

Fire safety at home

2min
page 16

Making life easier at home

3min
pages 25-26

Safeguarding adults

2min
page 17
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