The Independent Care Group

North Yorkshire County Council

Customer Service Centre Tel: 01609 780780 Web: www.northyorks.gov.uk

On behalf of the Independent Care Group (ICG), I am delighted to support this latest edition of the North Yorkshire Promoting Wellbeing and Independence Guide for Adults and hope that you find the information in it useful.

If you are beginning your journey towards finding a care package that is right for you or your loved one, the good news is that you will have the choice of quality care of all kinds and in all combinations.

We are so fortunate that the local area can boast a whole army of exceptional, warm and dedicated people with the motivation and enthusiasm to help you and your family go on enjoying life together.

We have an ever-changing landscape in social care, and it can be hard for those looking to use services to keep up. That is why this Guide is such an invaluable tool in helping to find the care package that is right for your family. It sets out all the different types of care available in this area, as well as how to access that care and how to fund it.

With people’s care needs becoming ever more complex and the services offered by providers changing to meet those demands, it has never been more important to look at all your options when considering the support you need. Once you have identified your choices, always pay a visit to the care services to help you to decide. Don’t forget you can also find important information about care providers by looking at their latest inspection report from the regulator, the Care Quality Commission (CQC).

For our part, the ICG is the regional body responsible for representing and supporting local independent care providers, both private and voluntary. For over 20 years, we have been actively helping care providers to deliver quality and safety of care for older and vulnerable people. Around 80% of social care in this area is provided by the independent sector. That includes residential care, care provided to people in their own home, supported living, extra care housing and day care. We work with North Yorkshire County Council, City of York Council, the local clinical commissioning groups and the CQC, to try to ensure that the care provided matches the care required.

We’re here to help, so, if you’re a provider, please do get in touch or visit our website at: www.independentcaregroup.co.uk or call: 07368 844027.

We are proud of the care provided by the independent care sector in this area and hope that, with the help of this Guide, you will find the support you and your family need.

Nick Swash

Chief Executive Independent Care Group