Finding the right support This Directory offers a website service allowing you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can be sent to you by post or email. If you are searching online, the results can be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Recite Me’ function.
operate at a level above the legal minimum required in legislation. Social care regulations do not apply to cleaners, handypersons or gardeners. However, some home care agencies are increasingly providing staff who can help meet these needs too. The benefits of using a regulated agency include: • assessing your care needs and tailoring a plan to meet those needs;
Whatever your care needs, this Directory and the Care Choices website will be able to point you in the best direction, however you would like care information presented. For more information, visit www.carechoices.co.uk
• advertising, interviewing and screening suitability of workers;
The Care Quality Commission (www.cqc.org.uk ) is responsible for checking that any care provided meets essential standards of quality and safety. Further information is on page 54.
• managing workers’ pay, including compliance with the National Minimum Wage;
The United Kingdom Homecare Association (UKHCA) requires its members to comply with a code of practice. This code includes a commitment to treat customers with dignity and respect and
• managing health and safety issues.
• arranging necessary insurance cover; • providing training and development for care workers;
• managing employment relationships, including sickness, absence and disciplinary matters; and
For further help with choosing an agency, use the checklist on page 23.
Living with dementia at home If you are concerned about persistent forgetfulness or memory difficulties, it is important to consult a GP. They can undertake an initial examination and refer you to a memory clinic for further investigation if necessary.
• specialist day centres;
The various types of support available to you and your carer are likely to involve NHS services, Adult Social Care and voluntary agencies. Some examples of services and support to help people living with dementia include:
• meals at home;
• respite care or short breaks; • assistive technology and community alarms; • home care; • community equipment; • extra care sheltered housing; and • carers’ support groups.
Family support If you know someone who is worried about their memory, encourage them to visit their GP.
The more support you can give, the better life with dementia can be, especially in the early years.
Visit www.carechoices.co.uk for further assistance with your search for care
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