Welcome from Somerset County Council

As a result of the COVID-19 pandemic, many council services have been affected. Some have changed how they operate, and others may have had to stop completely. This Directory reflects ‘business as usual’ and therefore it is recommended that you check with Somerset Direct (call: 0300 123 2224 or email: adults@somerset.gov.uk) or the relevant service to determine availability.

Welcome to the 2021/22 edition of the Somerset Care and Support Directory. Somerset County Council is committed to helping people maintain their independence and quality of life in their own home, wherever possible, and assisting people in achieving their ambitions.

Making sure that the most vulnerable members of our communities are safe and well cared for remains our highest priority. We know that deciding what care and support is best for you or someone you care for can be difficult.

Caring for your loved ones can at times be difficult and you may need support. One in ten people in the UK cares for friends or family members. We support unpaid carers in various ways. For example, by providing training, links to support groups and by contributing towards short breaks (often called respite). Please see page 9 for more information about carer support.

We also have Talking Cafés across Somerset where you can have a conversation about your options and different ways to support your family and friends. For more information, visit:

www.ccslovesomerset.org/talking-cafe

We work closely with colleagues in our health services, registered care providers and the Care Quality Commission (the independent health and social care regulator) to monitor and raise the standards of care and support in Somerset.

We are proud that a higher-than-average proportion of regulated services in our county are judged to be Good or Outstanding than in other regions.

If you would like to tell us about your experience of using any of the services listed in this Directory, please phone us on: 0300 123 2224.

National and local policies about social care change every year, so please double check with us, or talk with an independent financial adviser before making any decisions that have financial implications for you or your family.

You can contact us on: 0300 123 2224 for information, advice and support or visit:

www.somersetcommunityconnect.org.uk

I hope you will find this Directory to be a valuable resource. Whether you pay for your care and support services yourself or the local authority contributes towards the cost (see page 49), this Directory will help you to find the advice, care and support that you need.

Mel Lock

Director of Adult Social Services Lead Commissioner Adults and Health Customer Contact: 0300 123 2224 Email: adults@somerset.gov.uk Web: www.somerset.gov.uk

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither Somerset County Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Somerset County Council.

Alternative formats This Directory is available electronically at: www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word.

West Somerset

Care homes 71 Care homes with nursing 72

Taunton Deane

Care homes 72 Care homes with nursing 74

Sedgemoor

Care homes 75 Care homes with nursing 78

South Somerset

Care homes 78 Care homes with nursing 83

Mendip

Care homes 85 Care homes with nursing 86

Minehead

Watchet Cheddar Burnhamon-Sea Wells

Bridgwater Glastonbury

Street Frome Shepton Mallet

Dulverton

Wiveliscombe Taunton

DEVON Wellington

Ilminster

Chard Somerton Wincanton

Yeovil

Crewkerne DORSET

We are aware that West Somerset and Taunton Deane councils have merged but, for the purpose of this publication, we will continue to show these areas as distinct from one another.

How can this Directory help?

If you need advice about support that is available to help you remain independent, or about care services or support for carers, this Directory is for you.

There is a wide range of services available to people across the county. Many of these can help make life easier and support you to stay healthy, active and independent.

The information in this Directory is designed so that you can find solutions for yourself, but you can ask us for help and advice if you need it (see page 45).

The role of Adult Social Care

The first thing many people want to know is, ‘can the council help me pay for care?’ Generally, we cannot help if you have over £23,250 in capital and savings (including second properties and land). If you have less than this, and you meet the national eligibility criteria for care, we may be able to. This is explained in much more detail starting on page 49.

We know that many people and their carers, with a little support provided at the right time, can successfully live at home and enjoy their lives to the full, often without our help.

With this in mind, we have moved from being a social care system where people expected an assessment to lead to a service, to being part of a joined-up, community-based ‘system of support’, focusing on exploring community-based options and solutions that help people get on with their lives. We want people to remain in control of their lives, to remain independent and to have the opportunity to make their own choices about their care and support arrangements.

To achieve this, we are linking closely with a wide range of community and voluntary groups and people who work to support people locally.

We have also set up local, friendly Community Connect Talking Cafés at venues across the county, where you can pop-in (depending on COVID-19 restrictions) for a cup of tea and discover the range of groups available that may be able to provide advice and support to help you continue to live independently. You can find your local Talking Café here: www.ccslovesomerset.org/talking-cafe

People who, in the past, may have contacted social care directly for advice, can now contact relevant groups and people that could help them develop