Welcome from Somerset County Council As a result of the COVID-19 pandemic, many council services have been affected. Some have changed how they operate, and others may have had to stop completely. This Directory reflects ‘business as usual’ and therefore it is recommended that you check with Somerset Direct (call: 0300 123 2224 or email: adults@somerset.gov.uk) or the relevant service to determine availability.
We work closely with colleagues in our health services, registered care providers and the Care Quality Commission (the independent health and social care regulator) to monitor and raise the standards of care and support in Somerset.
Welcome to the 2021/22 edition of the Somerset Care and Support Directory. Somerset County Council is committed to helping people maintain their independence and quality of life in their own home, wherever possible, and assisting people in achieving their ambitions.
If you would like to tell us about your experience of using any of the services listed in this Directory, please phone us on: 0300 123 2224.
Making sure that the most vulnerable members of our communities are safe and well cared for remains our highest priority. We know that deciding what care and support is best for you or someone you care for can be difficult. Caring for your loved ones can at times be difficult and you may need support. One in ten people in the UK cares for friends or family members. We support unpaid carers in various ways. For example, by providing training, links to support groups and by contributing towards short breaks (often called respite). Please see page 9 for more information about carer support. We also have Talking Cafés across Somerset where you can have a conversation about your options and different ways to support your family and friends. For more information, visit: www.ccslovesomerset.org/talking-cafe
We are proud that a higher-than-average proportion of regulated services in our county are judged to be Good or Outstanding than in other regions.
National and local policies about social care change every year, so please double check with us, or talk with an independent financial adviser before making any decisions that have financial implications for you or your family. You can contact us on: 0300 123 2224 for information, advice and support or visit: www.somersetcommunityconnect.org.uk I hope you will find this Directory to be a valuable resource. Whether you pay for your care and support services yourself or the local authority contributes towards the cost (see page 49), this Directory will help you to find the advice, care and support that you need. Mel Lock Director of Adult Social Services Lead Commissioner Adults and Health Customer Contact: 0300 123 2224 Email: adults@somerset.gov.uk Web: www.somerset.gov.uk
All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither Somerset County Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Somerset County Council. Alternative formats
4
This Directory is available electronically at: www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word.
Se a rch f or ca r e a t www. ca re c h o i c e s .c o .u k t o fi n d s u p p o r t i n y o u r are a
