Worcestershire Care Services Directory 2021/22

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Travel Wallet The Worcestershire Travel Wallet is an exciting scheme which supports people with various disabilities to make the best use of public transport. It aims to help people overcome some of the daily communication barriers that they may face. Under this scheme, if you have a disability, you will be provided with a recognisable plastic wallet which will enable you to organise your tickets/travel pass. It also enables you to display simple messages that you can show to drivers/ticket staff to assist in your journey. Some of these messages will be simple requests for patience, such as ‘please wait for me to find a seat’ and others might be more specific to your particular journey, such as ‘could you let me know when we get to the college’.

You can show these cards when seeking assistance with your journey, whether this is when boarding a bus, buying tickets, on a train platform or in other circumstances. The idea initially came from the Worcestershire People’s Parliament, which is an organisation comprised of people with learning disabilities and is fully supported by Worcestershire County Council as being of value to people with a wide range of disabilities or age-related frailty. To request a wallet and a set of message cards, contact the Adult Contact Team. Tel: 01905 768053 Email: adultteam@worcestershire.gov.uk

Support for carers Who is a carer? A carer is anyone (including children and adults) who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. • Do you provide care to a family member, partner or friend? • Do they need help because of their illness, frailty, disability, a mental health problem or an addiction? • Are they unable to cope without your support? • Is the care you give unpaid? If the answer is ‘yes’ to these questions, then you are a ‘carer’. There is support for you if you need it or just want someone to talk to. You are not on your own. Worcestershire’s ‘Carers Hub’ Worcestershire County Council has a duty to provide information, advice and support and promote the wellbeing of carers. We do this via the ‘Carers Hub’ which provides a single point of contact for all carers. The Carers Hub offers a range of support that

may be required through your caring journey and beyond. Our aim is to empower and build resilience of carers in order to maintain the caring role where appropriate and help to manage the impact of the role on the carer’s life. If further support is required, carers are also entitled to a carers’ assessment. This looks at the impact of caring on you as a result of your caring role and identifies any eligible needs you might have. It looks at how these needs can be met through a carers’ support plan. What support is available? The Carers Hub is provided by the Worcestershire Association of Carers (WAC). WAC supports carers no matter what your level of caregiving or support requirements are. Support provided includes: • Full range of information, advice and support (helpline, web chats, website, face-to-face, drop-in and group based). • Emergency, contingency and future planning. • Training/information and wellbeing sessions. • Peer support.

Visit www.carechoices.co.uk for further assistance with your search for care

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