Worcestershire Care Services Directory 2021/22

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Welcome from Worcestershire County Council Welcome to the Worcestershire Care Services Directory 2021/22 which provides information on a range of social care services that are available across the county.

require any further information about the many services available in the county, please do not hesitate to contact our Adult Contact Team using the contact details in the box below.

Our aim is for people to be well and stay safe, live independent and connected lives and to access the best support possible for those who require that support under the Care Act. This Directory is for everyone, to help people to independently make the right decisions for the future at the right time. The Directory is complemented by other information sources, such as the Worcestershire County Council website. Visit www.worcestershire.gov.uk/ info/20500/adult_social_care

If you have a concern relating to COVID-19, or you would like to find out more about Worcestershire County Council’s response, please see ‘Here2Help – Community Services Directory’ on page 6, which explains the support available to you.

We are committed to working with providers of social care to raise standards and maximise the quality and choice of services that are available in Worcestershire. We work closely with providers to ensure that people’s needs are met and liaise with inspectors to ensure that care providers meet appropriate standards. We wish to help people make the right decisions for their care needs and to promote independent living as much as we can. I hope you will find this Directory useful, and if you

Paula Furnival Strategic Director of People Worcestershire County Council Tel: 01905 768053 Email: adultteam@worcestershire.gov.uk Web: www.worcestershire.gov.uk/info/20500/ adult_social_care

Introduction This Directory has been compiled to support you to make an informed choice about the care you may need. As your local authority, we have a responsibility to assess you to enable those needs to be identified and to promote your independence and wellbeing. If you would like to access that advice, please contact the Adult Contact Team on 01905 768053. This Directory contains information about the care and support services available to help you choose that care, whether you remain at home, move into a housing scheme that provides some care or consider moving to a care home or care home with nursing.

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Your first step to accessing services is to have a conversation with Adult Social Care to discuss your specific needs, what options are available to you within the community and what you might consider if these don’t fully meet those needs. The Care Act calls this a ‘needs assessment’ and it’s free, irrespective of your income, and available to all those who appear to have care and support needs. More details are provided on page 7. We’ve been working to make this process more open and proportionate to your needs but are always glad for feedback to improve our conversations further.

Se a rch f or ca r e a t www. ca re c h o i c e s .c o .u k t o fi n d s u p p o r t i n y o u r are a


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