E-book use by academic staff and students in UK universities: focus groups report

E-book use by academic staff and students in UK Universities: focus group report Information Automation Limited

Chris Armstrong and Ray Lonsdale

Final Report, November 2009

Funded by JISC, JISC Collections provides its members with a catalogue of free and subscription-based online resources such as e-journals, e-books, full text databases, digital images, online film and geospatial data. Core to the service provided by JISC Collections is the quality evaluation of online resources, the expert negotiation process and the efficient national licensing undertaken for each online resource. JISC Collections always strives to widen accessibility to online resources, save its members time and money and to evolve licensing in line with members needs and the digital environment. www.jisc-collections.ac.uk

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JISC national e-book observatory project

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Page i Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page ii Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page iii Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page iv Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page vi Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 1 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 2 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 3 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 4 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 6 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 11 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 14 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 15 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 16 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 17 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 18 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 19 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 20 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 21 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 22 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 23 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 24 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 25 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 26 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 27 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 28 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 30 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 31 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

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Page 33 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 35 Staff and student focus group report Chris Armstrong & Ray Lonsdale

:A#@".8@%#@$%/;;.$%"D%".#J"DJ('#$%$J<""7;%'A;"%-'1$%.H%&$8.A'&A2%/5%#@$%\<;$&*'#"&2%+,/#% 0.&*$2Y%".#J"DJ('#$%A/<&'&2%H'H$&J<""7;%F$&$%1$5#/"5$(%*$&2%1'52%1"&$%#/1$;%g%;"1$#@/58% #@'#%/;%'A;"%1$5#/"5$(%/5%#@$%D/&;#%D"-.;%8&".H%$,-$&H#;%<$A"F%`/5%0$-#/"5%>)Ba)% l!'1$m%^5/*$&;/#2%P/<&'&2%("$;%H&"*/($%'%A"#%"D%$J#$,#;%<.#%#@$2%'&$%"D#$5%"A($&% $(/#/"5;%`C46+QY%9NNO<a% % 4%'1%/5%D'*".&%"D%$J<""7;%';%'%A/<&'&2%&$;".&-$%<.#%'5%$J<""7%F/#@%"5A2%BNN%'--$;;$;% /;%"D%A/1/#$(%.;$%'5(%"D#$5%#@$%H&$*/".;%$(/#/"5%&'#@$&%#@'5%#@$%A'#$;#%$(/#/"5%/;%#@$% "5A2%$J<""7%'*'/A'<A$Y%F@/-@%/;%.;$A$;;)%`C46+QY%9NNO<a% % C'5%"5A/5$%*$&;/"5;%<$%.HJ#"J('#$q%$)8)%X$-]>*-2$3:_#'W&D-955:'5;'S&2,*-565+7%J%"5A2% "A($&%$(/#/"5%'*'/A'<A$%';%'5%$J<""7)%`C46+QY%9NNO<a% % !"#%$5".8@%"D%#@$%-.&&$5#%$(/#/"5%#$,#<""7;%'&$%'*'/A'<A$%/5%$A$-#&"5/-%D"&1'#%/5%".&% A/<&'&2)%`C46+QY%9NNO<a% % QOR! U'6,J+()!%1!0)F0$%%&(! :A#@".8@%#@$%5$$(%D"&%#@$%1";#%&$-$5#%$(/#/"5%"D%'%#$,#<""7%1'2%'HH$'&%#"%H.;@%;#.($5#;% #"F'&(;%H.&-@';$Y%#@$&$%'&$%'%*'&/$#2%"D%"#@$&%&$';"5;Y%A'&8$A2%#"%("%F/#@%-";#Y%#@'#%"D#$5% 1/A/#'#$%'8'/5;#%H.&-@';$)% % G@$&$%/;%'%A"58J;#'5(/58%'5(%D.5('1$5#'A%.5($&;#'5(/58%<2%.5/*$&;/#/$;%'5(%H.<A/;@$&;%#@'#% ;#.($5#;%5$$(%#"%<.2%'#%A$';#%;"1$%"D%#@$/&%"F5%#$,#<""7;)%G@/;%F';%$1H@';/;$(%/5%'%&$-$5#% &$H"&#Y%F@/-@%;#'#$(%eG@$&$%&$1'/5;%'5%$,H$-#'#/"5%'#%^_%.5/*$&;/#/$;%#@'#%;#.($5#;%F/AA% 5$$(%#"%H.&-@';$%;"1$%"D%#@$/&%-".&;$%1'#$&/'AY%'5(%1";#%H&";H$-#.;$;%1'7$%1$5#/"5%"D% #@/;%'5(%;.88$;#%'%5"#/"5'A%D/8.&$f%`C"5#$5#%C"1HA$#$%j%\5A2C"55$-#Y%9NNOa)%G@$% \<;$&*'#"&2%45;#/#.#/"5'A%+,/#%0.&*$2%;@"F$(%#@'#%'-&";;%'AA%#@$%#/#A$;%/5%#@$%D".&%;.<=$-#% D/$A(;Y%D&"1%3)Br%`A$';#%H"H.A'&%#$,#<""7a%#"%>B)Sr%`1";#%H"H.A'&%#$,#<""7a%"D%#@$%'-'($1/-% ;#'DD%&$;H"5(/58%#"%#@$%;.&*$2%&$-"11$5($(%"&%@/8@A2%&$-"11$5($(%#@$%H.&-@';$%"D%#@$% Z40C%$J<""7;%`1$(/'5%h%3>ra%`C46+Q%9NNO-a)%62%-"1H'&/;"5%#@$%1$(/'5%H$&-$5#'8$%"D% ;#.($5#;%F@"%H.&-@';$(%5$F%"&%;$-"5(J@'5(%F';%3)Mr%F/#@%'%@/8@%D"&%#@$%1";#%H"H.A'&% #$,#<""7%"D%M)3r)%G@$%5"#%.5;.&H&/;/58%(/DD$&$5-$%1'2%<$%'--".5#$(%D"&%<2%;#.($5#;]% #2H/-'AA2%d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`!^0Y%9NNO)%H)9Ma% % %T"F$*$&Y%;#.($5#;%@'*$%#"%-"H$%F/#@%A/1/#$(%'*'/A'</A/#2Y%A"'5%#/1$;Y%'5(%#@$%'*'/A'</A/#2%"D% "5A2%5"5J-.&&$5#%$(/#/"5;%"D%<""7;I% E'-&%/&/'-5'-27'*%/'+&-'-4&'6$92*27'-5'#-*2-'H$-4'$;'E'H*#'52+*%$#&/'*%/'+5-'$-'$%'-4&' /&>*2-,&%-#0'-4&%'EF/'-27'*%/'+&-'$-'5%'65%+'65*%0'9"-'$;'75"'+5-'$-'5%'65%+'65*%'-4&%'$-' H5"6/'%&<&2'9&'-4&'">8-58/*-&'<&2#$5%#'K'-4&'">8-58/*-&'<&2#$5%#'75"'35"6/'5%67'-*:&' 5"-'5<&2%$+4-'*%/'75"'4*/'-5'92$%+'-4&,'9*3:'9&;52&'qo=oo'9&3*"#&'-4&%'75"'4*/'*%' $%32&*#&/';$%&L'U4$34'H*#'*'65-'&*#$&2'-5'/5'H4&%'75"'*2&'9*#&/'*-'-4&',&/$3*6' #345560'9"-'H4&%'75"'*2&'9*#&/'*-'*'45#>$-*6'-2"#-0'-4&%'E'-&%/&/'-5'"#&',52&'-4&' JISC national e-book observatory project

Page 36 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 37 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 38 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 39 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 41 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 42 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 44 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 45 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 47 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 48 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 49 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 50 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 51 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 52 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 53 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 54 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 55 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 56 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 57 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 58 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 59 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 63 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 81 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 82 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 83 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 99 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

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Page 103 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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Page 108 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

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Page 118 Staff and student focus group report Chris Armstrong & Ray Lonsdale

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JISC national e-book observatory project

Page 120 Staff and student focus group report Chris Armstrong & Ray Lonsdale

Further information about JISC Collections: Web: www.jisc-collections.ac.uk Email: collections@jisc.ac.uk JISC Collections is the trading name for the JISC Content Procurement Company Limited.

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Version 1.1, December 2009