WORKING AS ONE, FOR
2015 REPORT TO OUR COMMUNITY
Inspiring better health.
TM
TABLE OF CONTENTS CEO Letter
3
Introduction
4
Better Care
10
Telehealth 22 New Services
26
In the News
30
Children’s 32 Research 36 Education 40 Healthier Communities
44
Foundation 52 Our Donors
56
The Region We Serve
76
Our Awards
78
Our Board
80
Our Mission, Vision and Values 80
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2 | CARILION CLINIC
l l l CEO LETTER
Dear Neighbors, If I were to sum up the past year in a single word, it would be “collaboration.” Whether it’s new space to foster greater interaction among specialists, technology tools that connect patients with care or a deepening relationship with Virginia Tech, we’re working together in more ways than ever. What we’ve been able to accomplish is truly inspirational. We began performing sophisticated procedures like deep brain stimulation and in vitro fertilization, and continued to improve quality and transform how you receive care. With an expanded role in community health, we made great strides in keeping people well, too. And when it comes to learning and discovery, the same collaborative approach led to the opening of a unique anatomy lab and important advances in our understanding of illness and injury. These and other accomplishments were the result of many individuals working as one toward a common goal and making us all stronger along the way. I’m proud of the many ways we worked together in 2015. With each other. With our patients. With our communities. For everyone. Sincerely,
Nancy Howell Agee President and CEO Carilion Clinic WORKING AS ONE, FOR EVERYONE | 3
l l l INTRODUCTION
4 | CARILION CLINIC
A PERSON IS MORE THAN THEIR PARTS A hospital is more than a building with doctors and nurses. And institutions of research and learning are more than their hypotheses and curricula. Carilion Clinic knows this. In fact, it guides our approach to care, discovery and— well, everything. It begins with collaboration.
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l l l INTRODUCTION
Collaboration between doctors and patients, between specialists, and among institutions across the region. This is what drives Carilion. And it comes to life in our approach to healing. Giving individuals the guidance and tools to take control of their health. Creating spaces where experts in distinct disciplines can share ideas and influence outcomes. And ensuring that educators and researchers can pool their knowledge and share discoveries, no matter what logo is embroidered on their coats. Because a patient’s well-being is a common cause. 6 | CARILION CLINIC
WORKING AS ONE, FOR EVERYONE | 7
l l l INTRODUCTION
8 | CARILION CLINIC
By eliminating boundaries and merging streams of thought, our whole community grows stronger. And for Carilion Clinic, and all of our people and partners, the promise of better health comes from collaborating. Working as one, for everyone. WORKING AS ONE, FOR EVERYONE | 9
l l l BETTER CARE
BUILDING A BETTER APPROACH Orthopaedics and neuroscience have traditionally been separate areas of focus. At Carilion, we recognize that patients are more than the sum of their parts, and that answers often lie where disciplines overlap. This is the thinking behind our Institute for Orthopaedics and Neurosciences which opened its Roanoke location in January 2016. Because when lively medical minds share a common space, patients benefit—with experts committed to healing mind and body in a whole different way.
Our new Institute of Orthopaedics and Neurosciences facility in Roanoke is the result of a multimillion dollar renovation. The first floor, which previously housed a grocery store, was completely remodeled, and a mezzanine level was expanded to create a second floor. 10 | CARILION CLINIC
GOING DEEP FOR RELIEF
There’s new hope for patients suffering from neurologic movement disorders such as dystonia and Parkinson’s disease: deep brain stimulation (DBS). Carilion is the first in western Virginia to offer DBS, meaning patients can experience amazing moments of recovery, right here.
Institute for Orthopaedics and Neurosciences
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l l l BETTER CARE
UNITING AROUND
HEALING
Our Hybrid OR brings together a wide range of the latest technology, enabling the most advanced procedures. Yet what truly keeps it on the leading edge of care is the collaboration it makes possible. Its design allows two teams of specialists to work simultaneously, often eliminating the need for separate surgical sessions. Cardiac surgeons and interventional cardiologists. Vascular surgeons and interventional radiologists. They have the space and tools to perform minimally invasive procedures that transform patient care and save lives. Together. 12 | CARILION CLINIC
New ways of working Plans are well underway for a multidisciplinary institute devoted to cardiovascular care. Like our new Institute for Orthopaedics and Neurosciences, it will represent the highest level of specialized care that’s enhanced by collaboration. Our vision moved closer to reality in 2015, with a defined leadership structure, teams devoted to quality and patient experience, and monthly grand rounds. It builds on our more than 30-year history as a leader in heart care. Our expertise in gastrointestinal care also is significant and includes the addition of nationally and internationally renowned doctors in inflammatory bowel disease, digestive cancers and liver care.
HYBRID OR FAST FACTS •• •• •• ••
Opened: January 10, 2012 Size: 985 square feet Capacity: 18 staff and physicians at once First procedures performed: Thoracic endograft and Atrial Septal Defect (ASD) closure •• Total procedures performed: 1,225 (as of December 2015) •• Most frequently performed procedures: Aneurysm repair, angioplasty, embolectomy, transcatheter aortic valve implantation and replacement, pacemaker and lead placement, stent placement, kidney stone treatment
Putting cancer in the hot seat Gastroenterologists at Carilion are deploying a new weapon against abdominal cancer with hyperthermic intraperitoneal chemotherapy (HIPEC). After surgery, heated chemotherapy drugs are placed in the patient’s abdominal cavity. Then caregivers gently rock the patient back and forth to distribute the drugs and kill additional cancer cells.
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l l l BETTER CARE
STRENGTHENING OUR
REPUTATION Even more important than these statistical improvements is the shift in culture they signal: there’s a growing sense of energy and interest in quality across all parts of the organization.” — Ralph Whatley, M.D., chief quality officer
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Boosting our quality measures isn’t a glamorous, high-profile initiative. However, nothing can impact the success of our organization more, and the role quality plays in patient outcomes is profound. In fact, we’ve made quality priority one, by creating a board-level oversight committee and establishing the position of chief quality officer.
•• We’ve seen improvement in overall patient safety scores in both our hospitals and medical offices. In 2015, 85 percent of hospital employees rated patient safety “Excellent” or “Very Good,” up 11 percentage points from 2013. Our medical offices show a similar trend, with 70 percent of employees rating patient safety “Excellent” or “Very Good,” up 4 percentage points since 2013. •• In employee engagement, the percentage of those engaged was up nearly 4 percentage points over 2014, our largest year-over-year increase. Research has shown that employees who are engaged deliver better care. Hospital Survey on Patient Safety
Taking quality seriously Ralph Whatley, M.D., chief quality officer, leads his colleagues on the Joint Quality Committee in their shared mission to elevate quality, safety and transparency.
Medical Office Survey on Patient Safety
Ralph Whatley, M.D., chief quality officer
We’ve already made great strides. For example, Carilion Clinic now has: •• A single strategic plan with uniform expectations system-wide •• Quality facilitators at our regional sites •• Daily quality and patient safety huddles •• Greater coordination of our efforts •• A website where patients can access the latest quality data, reports and analytics
Employee Engagement Survey
And our focus on quality has yielded results: •• Our rates of ventilator-associated pneumonia and central line infections are well below the national benchmark, allowing us to address other areas such as blood clot prevention and surgical site infections. WORKING AS ONE, FOR EVERYONE | 15
l l l BETTER CARE
COORDINATING A FAST RESPONSE
Certified as the region’s only Level 1 trauma center since 1983, Carilion Roanoke Memorial Hospital is prepared to treat whatever comes our way. And with a more than 15,000-square-mile coverage area that includes two major interstates and thousands of acres of national forest, it’s a lot. Whether it’s a mountain biking accident or injuries sustained in a multi-car crash, our interdisciplinary team of full-time trauma surgeons, emergency medicine physicians, nurses, specialists, therapists and technicians is available 24 hours a day, seven days a week to provide immediate care. We work just as hard to prevent injuries, too, through education and outreach, helping to make the region safer for all of us.
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25 23 2,350 1,477 years 32 %
better chances of survival*
specialists on call
patients treated in 2015
patients transported by Life-Guard air ambulance
as a Level 1 trauma center
* Compared with treatment at non-trauma centers.
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l l l BETTER CARE
CONNECTING WITH
CARE
The best technology is the kind that connects. Bringing together caregivers and patients. Enabling real-time feedback. Putting information and answers in reach— along with your favorite movie. This was the promise of GetWellNetwork (GWN) when we launched it at Carilion Roanoke Memorial in 2014, and in its first year, that promise has been fulfilled. Whether it’s used in patients’ rooms, or integrated with MyChart, GWN has made a measurable impact on the patient experience.
18 | CARILION CLINIC
39,572 53,697 50%
patients have logged on to GetWellNetwork
health education videos have been ordered by clinical staff
of all Carilion patients have engaged in health education through GWN (National benchmark is 32%)
With interactive patient care, our staff engage patients and their families to take ownership of their education and to develop a plan of care for after they leave the hospital.� — Kathleen Baudreau, R.N., vice president, Clinical Risk Management and Interactive Patient Care WORKING AS ONE, FOR EVERYONE | 19
l l l BETTER CARE
PRIMARY CARE THAT’S CLOSE TO HOME When it comes to health care, sometimes the best care is none at all. And by pioneering the medical home model, we’ve made dramatic and measurable progress toward that goal. It began with a radical proposal by physician leaders aimed at addressing frequent patient readmissions. The idea: a proactive, team-based approach to care, centered on the patient and geared toward managing higher-risk patients.
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Being reimbursed for medical home care is wonderful because it shows that the Centers for Medicare and Medicaid Services are finally recognizing the real value of care coordination.” — John Wendland, senior project engineer at Carilion Clinic, commenting on insurance providers’ growing acceptance of the medical home model, a patient-centered approach to care now in use at all Carilion family medicine practices
250
Medical Home Impact on Inpatient and Emergency Department Utilization
200
Inpatient
Admissions
Emergency Department
150
100
50
0
One Year Before Medical Home Engagement
One Year After Medical Home Engagement
Two Years After Medical Home Engagement
All patients with one or more admissions
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l l l TELEHEALTH
CONNECTING WITH PATIENTS Initially, shifting to electronic health records helped us better meet the needs of physicians and staff. Soon, we saw great potential in the data we were generating to better understand the needs and serve individual patients and whole populations. — Steve Morgan, M.D., Carilion Clinic’s chief medical information
officer, on the emerging role of informatics, which is the process of understanding and analyzing patient data, and using it to develop new ways to deliver care
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IN NEW WAYS
Closing the distance for well-being The ability to deliver care without the constraints of time and distance—known as telehealth—is changing the dynamic of care delivery. At Carilion Clinic’s family medicine practice in Pearisburg, Robert Devereaux, M.D., (pictured above) and his team successfully piloted a telehealth initiative designed to improve access to mental health care. Using a secure link, Carilion psychiatrists in Roanoke were able to treat patients in real time, via desktop, laptop, tablet or mobile device at our Pearisburg office. Not only are our family doctors better equipped to treat more complex mental health issues, the arrangement improves access to specialty care for patients in more rural areas. That’s technology at its best.
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l l l TELEHEALTH
PARTNERING WITH
PATIENTS The most significant revolution in medical technology is here. In fact, it’s probably already on your smartphone, tablet or home computer. Making care accessible wherever and whenever it’s needed, and making caregivers and patients true partners in health.
FIVE TOOLS THAT ARE TRANSFORMING CARE AT CARILION •• The MyChart app and website offer patients 24-7 secure access to medical records, prescriptions, lab results and more. •• With the tap of a button on a smartphone, the iTriage app lets VelocityCare urgent care patients send symptoms and other information so physicians and staff can be ready for their arrival. •• Initially offered to Carilion employees, e-visits will soon be available to a wider pool of Carilion patients, enabling remote diagnosis and prescriptive care from the comfort of their homes. •• Video visits began their rollout in 2015, and over time will offer greater access to care via a real-time online video link, connecting patients and providers virtually anywhere. •• The LiveChat feature on our website allows users to communicate real-time with clinical experts. Last year, we had 3,940 “chats” averaging just under seven minutes and achieved a 91 percent satisfaction rating. 24 | CARILION CLINIC
EARNING OUR REPUTATION Today, word of mouth travels fast and far. Sites such as RateMDs provide a space for patients to score their caregivers, while many others rate their care on Yelp, Google+ and other social platforms. These opinions matter to us, and by using social monitoring tools to aggregate and analyze what’s being said about us online, we can better focus on delivering the experience every patient desires and deserves.
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l l l NEW SERVICES
26 | CARILION CLINIC
MORE WAYS TO
CARE Infertility can be a deeply emotional challenge. Now, aspiring parents in western Virginia have a champion and a friend in Emily Evans-Hoeker, M.D. As part of Carilion’s new in vitro fertilization (IVF) partnership with UNC Fertility, Dr. Evans-Hoeker brings the nationally recognized resources of the University of North Carolina to Roanoke, helping new families get their start closer to home.
Open doors. Open arms.
47 25%
transgender patients % ofreport some discrimination in their health care
have canceled or postponed health care appointments because of discrimination*
People who identify with a gender other than what they were assigned at birth have unique health care needs. That’s why we created a transgender clinic, dedicated to coordinating physical and psychosocial care for the transgender community. The goal is the same goal we have for all patients: excellent, individualized care in a safe and welcoming environment.
Serious surgical care. Spa-like atmosphere. Aesthetics are more than skin deep—they’re an essential component of a person’s wellbeing. That’s why we opened the Carilion Clinic Cosmetic Center and offer the services of three board-certified plastic surgeons to help patients look and feel their best. Also on staff: a master aesthetician who provides treatments such as laser hair removal, chemical peels and facials, as well as skin care lines like SkinMedica, SkinCeuticals and Obagi.
Heather Draper’s dream of becoming a mother came true when her son, Alecs, was born Oct. 3, 2015. He was the first baby conceived through our new IVF program.
* Results from a survey of 120 patients conducted by Dolly Davis, president of Ladies and Gents of the Blue Ridge, an education and advocacy group for transgender people.
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l l l NEW SERVICES
STRENGTHENING
INSTITUTIONS Whether it’s a high-visibility sports marketing agreement, or Carilion’s role as the official health and wellness partner of the Virginia Tech Alumni Association, or the fact that Hokie Passports are accepted at VelocityCare sites—Carilion Clinic and Virginia Tech have seized the opportunity to take their partnership to new levels.
This naming reflects the growing partnership between Carilion Clinic and Virginia Tech, and the commitment our organizations both have to our region.” — Timothy D. Sands, president of Virginia Tech, on the announcement that the floor at Cassell Coliseum would be renamed Virginia Tech Carilion Court in recognition of Carilion’s 10-year pledge to fund scholarships and support public-health awareness and initiatives
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Nothing lifts spirits like a visit from the HokieBird, and the new health and wellness partnerships between Carilion and Virginia Tech help make that feeling last. WORKING AS ONE, FOR EVERYONE | 29
l l l IN THE NEWS
EMBRACING THE COMMUNITIES Blacksburg — In just one year, we opened a new VelocityCare location and added sports medicine, rehabilitation and orthopaedics services. Overall, we’ve invested more than $5 million in the New River Valley in the past two years. Lexington — We expanded access to family medicine with the addition of Laura Lanier, M.D.; Robert Pickral, M.D.; Thomas Peck, M.D.; and Beth Cullen, F.N.P. And with more options for general orthopaedics treatment, including foot and ankle, hand and upper extremity, and spine care, that adds up to healthier neighbors, head to toe. Bedford — Building on more than three decades of comprehensive adult and adolescent care in Bedford and the surrounding communities, Carilion opened a new family medicine location, helping ensure good health for generations to come. Roanoke — By purchasing property next to Carilion Roanoke Memorial Hospital, we’re ready to meet the growing need for clinical space. And across town, the landmark Shenandoah Life Building may see new life as a Carilion office. Salem — PCA Healthcare, with sites in Salem, Floyd and Daleville, joined Carilion, expanding our primary care services in the region and adding two VelocityCare urgent care sites.
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WE SERVE WITH SOARING APPRECIATION In his nearly 40 years of service as a board member, George B. Cartledge Jr., oversaw tremendous progress for our organization. And it is in his honor—and reflecting his passion for our Life-Guard helicopter fleet— that Carilion’s patient transport center at 431 McClanahan Ave. in Roanoke is now known as the George B. Cartledge Jr. Center for Transportation.
CHIEF AMONG US We knew for some time that we wanted to be part of a system that was able to focus on primary care. Carilion shares our values and philosophy; that’s one of the main reasons we chose them. The second reason is that Carilion is focused on evidence-based medicine, which relates to academic-based medicine.”
Carilion’s national search for a new chief medical officer ended where it began: right here at home, with Patrice Weiss, M.D. Dr. Weiss previously headed Carilion’s Department of Obstetrics and Gynecology. She also serves as a professor at the Virginia Tech Carilion School of Medicine.
— Edwin Polverino, D.O., formerly president of PCA Healthcare, which in 2015 joined the Carilion family.
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l l l CHILDREN’S
TURNING WELL-BEING INTO CHILD’S PLAY
The Carilion Clinic Children’s Hospital Playground opened at Roanoke’s Elmwood Park in May 2015, but the health benefits of play are timeless. Add to that a whimsical Peter Pan theme, and it’s obvious that strong kids and active families are more than just happy thoughts.
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Local high school students contributed original artwork to billboards that promote Carilion’s adolescent health clinics, located inside two area schools.
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l l l CHILDREN’S
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Defining the look, feel and voice of the Carilion Children’s brand was a purposeful and collaborative effort. More than a logo or a slogan, Carilion Children’s is a promise: to children, their families and all who care about the well-being of both.
TEAMING UP FOR KIDS Our commitment to pediatric care is well established, and nobody in our region does more to keep kids happy and healthy. So we took the next step by establishing the Carilion Children’s brand. More than a new name for Carilion Clinic Children’s Hospital, this new identity unifies our pediatric services, no matter where they’re offered. Community leaders and caregivers worked hand in hand to make it a reality—which is all the more reason our whole region can be proud of Carilion Children’s.
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l l l RESEARCH
Our research teams at VTCRI and collaborative clinical partners at Carilion Clinic are continuing to study exactly how the combination treatment works. Our continued research will help us understand more—and do more—about malignant brain tumors. — Robert Gourdie, Ph.D., professor and director of the Center
for Heart and Regenerative Medicine Research, Virginia Tech Carilion Research Institute
36 | CARILION CLINIC
INSPIRING A MEETING OF
MINDS
Gary Simonds, M.D.
Working together—it’s proving to be the smartest way to battle our most serious illnesses. And through a pioneering collaboration right here in the Roanoke Valley, doctors, scientists and patients are making great inroads against one of the deadliest forms of cancer: glioblastoma. Because glioblastoma cancer cells have such strong defenses against chemotherapy drugs like temozolomide (TMZ), treatment can be futile. Working as partners, Carilion Clinic’s chief of neurosurgery, Gary Simonds, M.D., and Virginia Tech Carilion Research Institute (VTCRI) scientists professor Robert Gourdie, Ph.D., who is the Commonwealth Eminent Scholar in Heart and Regenerative Medicine, and assistant professors Samy Lamouille, Ph.D., and Zhi Sheng, Ph.D., have made a discovery that could yield much better outcomes for patients.
Glioblastoma tumors, which can be found anywhere in the brain or spinal cord, are highly malignant. Treatment involves surgical removal of the cancerous tissue, followed by chemotherapy.
50%
of all brain cancers are glioblastoma tumors
1
year
is the average length of survival after a patient is diagnosed and treated
5%
of patients survive more than five years after their diagnosis
With brain cancer tissue from willing Carilion patients collected by Dr. Simonds and his clinical team at the hospital and provided to the VTCRI scientists, the research team uses a peptide discovered by Dr. Gourdie and his team called ACT1 to restore glioblastoma cells’ sensitivity to TMZ. When treated with recalibrated dosages of TMZ in combination with ACT1, previously resistant glioblastoma cells begin to die off in response to the drug again. These are just first steps, but they are huge steps for our doctors, scientists and, most important, our patients.
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l l l RESEARCH
BRIDGING CLINICAL EXPERTISE AND SCIENTIFIC RESEARCH
Many things happening in our brains are not accessible to us consciously. With feedback from real-time fMRI, we can potentially see internal processes and give people conscious access to things of which they are either minimally aware or completely unaware.” — Stephen LaConte, Ph.D., associate professor, Virginia Tech Carilion Research Institute
38 | CARILION CLINIC
Across the board, Carilion’s doctors and scientists at the Virginia Tech Carilion Research Institute (VTCRI) are building a brighter future in the world of patient care, treatment and rehabilitation. Among their many paradigm-shifting approaches is the partnership between Damon Kuehl, M.D., director of Carilion’s emergency medicine residency program, and Stephen LaConte, Ph.D., associate professor at the Virginia Tech Carilion Research Institute’s Human Neuroimaging Laboratory. The pair are performing innovative brain injury research with advanced functional magnetic resonance imagining (fMRI) in Dr. LaConte’s laboratory at VTCRI with patients who are seen through Carilion Roanoke Memorial’s Emergency Department. Dr. LaConte’s brain imaging research in collaboration with the detailed clinical evaluations of patients with brain injury by Dr. Kuehl are providing new information about the injured brain and its links to chronic pain, depression and afflictions where no acute cause can be found. Dr. LaConte uses an innovation for fMRI that he developed and called “temporally adaptive brain states,” or TABs. Using three-dimensional video images of the brain, he and his research team extract in real time what the brain is doing midthought—the opposite of the usual goal of neuroimaging, which is to map what’s going on in the brain while the person is doing something.
Partnering to advance research across the board Improving the health of the communities we serve. Serving as an academic model for other Carilion departments and our peers nationally. Facilitating progress, giving guidance and creating infrastructure so that busy clinicians can be more academically productive. These are the goals of the partnerships between the Carilion Clinic Orthopaedics–Musculoskeletal Education and Research Center (CCO–MERC) and a growing group of collaborative researchers. Recent collaborations have included work with: •• Virginia Tech Carilion Research Institute •• Virginia Tech-Wake Forest University School of Biomedical Engineering and Sciences •• Virginia Tech Department of Biomedical Engineering and Mechanics •• Thomas Jefferson University (Philadelphia) •• University of Virginia •• Wake Forest University •• University of Rochester As a result, VTC School of Medicine students and their Carilion Clinic Department of Orthopaedics mentors have published and presented their work at national and regional meetings on topics such as: •• Improving the care of patients with osteoporotic fractures •• Elevating spine fusion rates without using complex bone growth stimulants •• Performing biomechanical testing of new spine fusion techniques and fracture care concepts •• The development of revelatory new X-ray views in hip fracture surgery •• Teaching students the time management skills necessary to be academic orthopaedic surgeons
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l l l EDUCATION
Learning from one another. Working together. No matter the profession, the benefits are innumerable. In the field of health care, sharing knowledge, skills and technological discoveries— working as one great team—is more crucial than ever. During the past five years, the Collaborating Across Borders (CAB) conference has become the leading venue for practitioners, scholars, educators, health system leaders and students to gather and advance this interprofessional approach. Over four days in 2015, more than 1,200 top medical and human resources professionals from six countries convened in Roanoke for the fifth annual CAB conference. Hosting this premier international conference was the result of a collaborative effort by the city of Roanoke, Virginia Tech, the Virginia Tech Carilion School of Medicine and Research Institute, and Jefferson College of Health Sciences. Sessions centered on educating and implementing more effective health care by: •• Nurturing students as thought leaders in their careers and communities •• Teaching providers how to work as part of effective health care teams •• Balancing the improvement of patient care and cost reduction •• Emphasizing the basic importance of giving individuals and families the gift of compassion, kindness and respect •• Including patients as members of the health care team
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CONVENING FOR KNOWLEDGE Collaboration is nothing new to Roanoke, Virginia Tech or Carilion Clinic. Our leadership in interpersonal practice and education made us a natural choice to host such a large, high-profile event.” — David Trinkle, M.D., conference chair and associate dean for community and culture at the Virginia Tech Carilion School of Medicine
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l l l EDUCATION
MANY MINDS LEARNING AS ONE When two minds meet, remarkable discoveries can be made. When three learning institutions collaborate in real time, the potential is boundless. And with the opening of the new Virginia Intercollegiate Anatomy Lab (VIAL), extraordinary learning opportunities have become real. Hosted by Jefferson College of Health Sciences, in partnership with Radford University and the Virginia Tech Carilion School of Medicine, VIAL promises to redefine how students learn about the body, and what’s possible when learning institutions work together.
Our three academic institutions have a common goal of educating the next generation of health care professionals. With that common goal in mind, we came together to create this shared space, where all of our students can learn with the most innovative and progressive technology available.” — Nathaniel L. Bishop, D. Min., president of Jefferson College of Health Sciences 42 | CARILION CLINIC
2.5 8,000 ft 60 $
million
invested in the year-long project
2
of laboratory space
students can work in the lab simultaneously (four per cadaver)
Standing at attention for veterans In 2015, Jefferson College of Health Sciences’ proactive approach to veterans support was acknowledged with a three-year, $1 million grant from the Bureau of Health Professions at the Health Resources and Services Administration (HRSA), to develop a baccalaureate nursing degree program for veterans.
Programming in concert By collaborating to prepare tomorrow’s physicians, we’re ensuring a brighter future for everyone in western Virginia. Examples of Carilion’s progressive drive to collaborate include the addition of two new, innovative graduate medical education programs: •• An emergency medicine fellowship that’s integrated with the MBA program from Virginia Tech’s Pamplin College of Business •• The emergency medicine residency at Carilion New River Valley Medical Center sponsored by the Osteopathic Medical Network of Excellence in Education
There are benefits to attracting outstanding candidates to our region to complete their residency training—one of the greatest being the likelihood that they’ll stay after graduation and establish their practices here.” — Donald W. Kees, M.D., Carilion Clinic’s Designated Institutional Officer for graduate medical education WORKING AS ONE, FOR EVERYONE | 43
l l l HEALTHIER COMMUNITIES
MAKING HEALTH A
COMMON CAUSE
Staying healthy is a commitment. It means taking responsibility for personal choices. It also means whole communities pulling together, identifying challenges, and taking action to address them and grow stronger together. This is why we’re at our best when Carilion Clinic is engaged with the community, working to find solutions and rallying partners. From helping neighbors make smarter decisions about what they eat, to seeing our whole organization fulfilling a pledge to be better stewards of the environment, we all play a role in building a healthier, stronger region.
BUILDING HEALTHY COALITIONS By listening to the residents of our region, we’ve learned a lot about our area’s most pressing health care needs: Access to care, mental health and substance abuse services, and health and wellness literacy. Community Health Needs Assessments (CHNAs) in the Roanoke Valley and Rockbridge and Giles counties in 2015 brought the needs — and their contributing factors – into sharper focus. It isn’t enough to conduct CHNAs every three years, it’s also essential that the findings lead to solutions. In the Roanoke Valley, for example, Healthy Roanoke Valley — a broad-based, grassroots coalition of more than 50 community organizations including United Way – came together to address the needs identified in our earlier Roanoke Valley study. Their common goal: to educate and empower the people of the Roanoke Valley to lead healthier lives. 44 | CARILION CLINIC
FRESH FOODS PRESCRIPTION Led by Healthy Roanoke Valley, this 16-week program emphasizing healthy eating habits targeted at-risk patients of our family medicine practice in southeast Roanoke. Four months of farmers markets and educational sessions made a measurable difference:
5.2
%
2
%
Lower blood sugar Reduction in BMI (body mass index)
2.2lbs
Average weight loss
The Wall Street Journal cited Carilion and the Fresh Foods Prescription program as an example of how health care organizations can successfully impact the nutritionally underserved. Partners included Healthy Roanoke Valley, LEAP for Local Food, United Way of Roanoke Valley, Virginia Cooperative Extension, and the YMCA of Roanoke Valley.
MORE THAN FOOD In addition to our emphasis on nutrition, we also participate in: •• Grant funding aligned with community needs, including a $75,000 grant from the Virginia Healthcare Foundation that improves insurance access for children •• Choice Neighborhoods, a program helping to address the effects of concentrated poverty Heather Quintana of Happy Healthy Cooks teaches local school children how to love their vegetables. It’s one of many community programs Carilion sponsors to encourage good nutrition.
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l l l HEALTHIER COMMUNITIES
GROWING A GREENER INSTITUTION To Carilion, conserving resources isn’t simply a virtuous habit; it’s a sound model for business. And the mission to move Carilion Clinic to a more sustainable, environmentally responsible organization isn’t an anomaly—it’s a mission shared by hospitals across the country participating the Healthy Hospitals Initiative (HHI). Developed by the 12 largest hospital systems in the country, the HHI serves as a guide for hospitals to reduce energy and waste, choose safer and less toxic products, and purchase and serve healthier foods. Carilion’s efforts are spearheaded by our volunteer Environmental Stewardship Council.
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Big wins for sustainability
233,000 % 92 tons 7,771 $
projected annual savings from reusable pillows and pulse oximeters in the Emergency Department
reduction in energy use from LED lighting in some areas
decrease in CO2 emissions through energy conversation (equivalent to 1,636 automobiles)
Green all over ON THE ROOF
Planted with 11,000 square feet of sedum, the green roof at Carilion’s 3 Riverside medical office building cuts utility costs and sets a powerful example for other local institutions.
ON THE ROAD
Carilion’s ambulance fleet features three vehicles fitted with solar panels to generate energy for their ventilation systems, cutting idling time and fuel consumption.
UNDER THE SUN
By summer 2016, Carilion New River Valley Medical Center will begin to generate upwards of 17 percent of its annual energy from the sun. And through a partnership with Secure Futures LLC, the panels will be installed, operated and maintained at no cost to us.
4,066
American-made solar panels will cover approximately 7.5 acres
1.7
$ w
million
in projected energy savings over the next 20 years. Energy generated will equal the needs of 190 homes annually
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l l l HEALTHIER COMMUNITIES
Carilion Clinic is a not-for-profit organization. So our neighbors are our shareholders, and the only dividends we seek are a healthier community and stronger region. Measured in dollars and cents, we contribute millions to our region—$146.2 million in 2014 to be precise, including $57.7 million in charity care.
BENEFITING OUR WHOLE COMMUNITY
48 | CARILION CLINIC
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l l l HEALTHIER COMMUNITIES
SPREADING THE WELLNESS Sharing better health Look at our Carilion Wellness locations in Roanoke and Botetourt, and you’ll see a steady transformation from their former identity as athletic clubs into community health and wellness centers. It’s all a result of asking, “what if?”... ... w e brought together nutritionists and certified trainers at fully equipped, conveniently located facilities? ... w e offered the latest exercise equipment and approaches to physical activity, and offered free fitness classes practically every day of the week? ... w e hosted “Healthy Happy Hours,” offering everything from flu shots to nutritious mocktails? ... w e offered our employees who were above their ideal weight a free 90-day membership called Fit Rx 90? Or offered every employee a 40 percent discount on monthly membership? That’s a lot of “what-ifs” that we’ve been proud to answer. Because Carilion Wellness has the power to bring people together for better health. 50 | CARILION CLINIC
Employees at Carilion New River Valley Medical Center and the Carilion Administrative Services Building now have onsite fitness facilities—joining a growing list that includes Carilion Franklin Memorial Hospital, Carilion Giles Community Hospital, Carilion Stonewall Jackson Hospital and Jefferson College of Health Sciences.
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l l l FOUNDATION
The courage to let go of a worry you’ve held for moments, years, or a lifetime. This is the message of Burden Boat, an interactive art object created by artist Kurt Steger and acquired through contributions to our Dr. Robert L.A. Keeley Healing Arts Program. Created in the aftermath of the 2007 Virginia Tech shootings, the piece offers an opportunity for the ceremonial casting-off of burdensome thoughts and feelings. The installation is on display in the lobby atrium at Carilion Roanoke Memorial Hospital.
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Familiar mission, new home. One of Roanoke’s most stunning historical houses is now home to the Carilion Clinic Foundation. Built in 1906 for D.W. Flickwir (at right) and later named in honor of Horace and Ann Fralin of Roanoke, this landmark on Jefferson Street previously housed the Fralin Center for Community Education. Now, as home to the Carilion Clinic Foundation, Fralin House will live on as a venerable community asset.
Few people are more beloved in our region than Bill Erwin, M.D. With five decades of service to the community as a physician leader and expert in the areas of internal medicine and pulmonary disease, Dr. Erwin has earned every bit of recognition he’s received for his recent retirement. It’s why the Carilion Clinic Foundation is raising funds for the Dr. William S. Erwin Jr. Professorship of Internal Medicine. Contact the Carilion Clinic Foundation to help fund Carilion’s first named professorship, and to honor Dr. Erwin.
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Gifts that transform
Annual gifts to the Carilion Clinic Foundation help address both immediate and long-term solutions that support our commitment to putting patients first. Philanthropic support from our community allows for innovation, while also supporting the most fundamental elements of the health care experience. Thank you to the following donors for their annual contributions to the Carilion Clinic Foundation from October 1, 2014 to October 31, 2015.
INDIVIDUAL DONORS Deon Abbitt Dana Abney Alice Ackerman, M.D. Alicia Adam Jerry Adkins Lauren Adkins Stacey Adkins Carole Agee Nancy Howell Agee Robert Agee Lyne Aigner, M.D. Theresa Akers Sandra Akers-Toth Julinn Albertin Betsy Allbee Carolyn Allen Cindy Allen Kari Allen Myra Allen Lisa Allison-Jones and Bruce Jones Lynn Altice Linda Altizer Kim and Chad Alvarez Amazetta Anderson Cheryl Anderson Heather Anderson Taryn Anderson Briggs Andrews Anonymous (130) Jeanne Armentrout Kerry Armentrout Steve Arner Mary Arnold Scott Arnold, M.D. Donna Arritt Kathy Arthur Kim Ashley Carolyn Atkins 56 | CARILION CLINIC
Katherine Atkins Morgan Atkins Clinton Atwater Donna Austin Holton Austin Joseph Austin, M.D. Tim Auwarter Lois Ayers Patricia Ayers Ruth Ellen Ayers Carol Bailey Cheryl Bailey Monica Bailey Lee Baker Lorraine Baker Joseph Baker, M.D. Carol Baldner Alicia Bales Ryan Bandy John Bane Michelle Baranggan Chelsie Bard Kathie Bare Deborah Barnes Donna Barrett Amanda Bartley Elizabeth Bartley Paula Basham Vincent Basile, M.D. Sharon Bass Kathleen Baudreau Kristie Baumann Suzanne Baxley Lera Bayer Michael Beachy Michael Beahm Desiree Beasley Vicky Beckner Suzanne Beels
Billy Belcher Jane Belcher Carmella Bell Cheryl Bennett Jennifer Bennett-Grube, M.D. Aida Berbic Adam Berger Carol Bernier, M.D. Michael Berry, M.D. Robert Berry, M.D. Trinity Bess Linda Beury Jessica Beverley Connie Beverly Compton and Emilie Biddle Mike Bilger Beverly Binner Jason Bishop N.L. Bishop, D.Min. Dr. Charles and Noelle Bissell Melissa Black Annette Blackwell Christopher Blake Julie Blanchard Michelle Blanchard Dana Blankenship Sharon Blankenship R. Steve Blanks Cheran Blaukovitch Scott Blaukovitch Connie Blevins Duane Blevins Lori Bodzioney Carrie Boggess Lia Boggs Jim Bohn Rita Boland Danielle Bona Donna Bond
J. Alexander Boone Jean Boone Lee Ann Boone Murri Boone Amy Booth Kathryn Booth Tammy Boothe Pamela Boremski Aaron Boush Christopher Bowles Jerry Bowles William Bowling Kayla Boyce Donna Boyd Sandra Boyd Eric Bradburn, D.O. Hope Bradbury Elizabeth Bradford Mary Bradshaw Nancy Brand Melissa Brazeau Allison Brelyn-Porter Pamela Brenner Albert Briggs, M.D. Judy Brizendine David Brooks Shantell Brooks Ted Brossoie Anissa Brown Emily Brown Judy Brown Keeyah Brown Kimberly Brown Lee Brown Linda Brown Lisa Brown Melissa Brown Rochelle Brown Rosemary Brown
Sarah Browning Elaine Brubaker Joyce Brubaker Mary Brubaker Charlie Brumfield Dale Bryant Mary Bryant Tonia Buchan Victor Buckwalter, M.D. Jack Bumgardner, M.D. Nicholas Buehring Jaime Bunker Mark Bunker Kathleen Burgess Kevin Burgess Darlene Burichin Webb Burns Jackson Burrows Jennifer Burton John Burton, M.D. Jodi Bush Loretta Butta Shonna Buzzard Debra Byer Nona Byrd Teresa Byrd Doris Cadd Nicholas Cain Madeline Caldwell Sara Caldwell Kari Callanan David Cameron Cheryl Campbell Michelle Campbell Martha Camper Shawna Cantrell Bob Capito Jodi Caplan Anna Cardwell Joann Cardwell Debra Carlson Angela Carpenter Carolyn Carr Chuck Carr Doris Carrigan Connie Carroll Ellen Carroll Patricia Carroll Cindy Carter Kim Carter Larry Carter Nora Carter Rachel Carter
Susan Carter The Cartledge Family George Cartledge, Jr. Benjamin Casey Patricia Casey Kathleen Cassell David Caudill Kathy Chalflinch Sally Chamberlain Cheryle Chapin Angela Charlton Lauren Chen David Chernoff Sallie Childers Marion Childress Sarah Childress Vikas Chitnavis, M.D. Tammy Chittum Karen Chitwood Tammy Chitwood Tara Chitwood Carolyn Chrisman John Christodoulides, Ph.D. Leandra Ciafardini Bonnie Clark Charlotte Clark Cheryl Clark Fay Clark Josh Clark Lisa Clark Kay Clatterbuck Laura Claytor Katina Clements Dr. Randy and Michelle Clements Vicki Clevenger Beth Clingenpeel Teresa Clingenpeel Terry Cobbler Linda Cochran Mark Coles Tanya Coles Cheryl Collier Joyce Combes Tracie Conley Sherry Conner Nicholas C. Conte Ashley Cook Connie Cook Dottie Cook Marlene Cooper Natalie Cooper Ray Cooper Bill Copening
Debbie Copening Heather Copp Claire Cornwell Shannon Coschia Amy Cottle Foster Covington Cheryl Cox Deborah Cox Judi Cox Diane Coyer Angela Craig Malisa Craiger John Craighead Linda Crawford Michelle Crawford Ruth Creasy Sherri Crews Melissa Crigger Tracey Criss, M.D. Anita Cromer Ellen Croner Lori Cronise Esther Crosier Lori Crowder Autumn Crowe Amy Cundiff Laura Cundiff Erin Cunningham Melissa Cunningham Judy Cusumano Michael Czar Warner Dalhouse Stavroula Dallas Mike Dame Francis Dane Vicki Dangerfield April Daniel Debra Daniel Penny Daniel Amanda Daniels Tamara Davidson Alice Davis LaToya Davis Lindsey Davis Wanda Davis Wendy Davis Heather Day Peter Day Delmar Dayton Melissa Dean Tonya Deborde Timothy Deel MaryAnn DeHaven
Jacqueline Dejesus Victor DeLapp Linda Dellis Patsy Dellis Sheila Delp Sarah Denton Mark and Paula Derbyshire H.E. “Buddy� Derrick Varsha Desai, M.D. Martha Devinney Sue Dickerson Tammy Dickerson Shelby Dickerson, M.D. Julia Dill Karen Dillon Kevin Dillon Mary Dillon Twila DiMarco Lisa Dishner Martin Dittler Pam Divers Scott Divers Emily Doherty, M.D. Thomas Donohue, M.D. Sarah Dooley Kathy Dorey Neil Dorsey Kathren Dowdy Michelle Dowdy Teresa Dowell Jerry Downey Lamiere Downing Andrea Draper G.C. Duck, Jr. Elizabeth Duckworth, M.D. Lindsay Dudley Lori Dudley Doris Duff Rebecca Duff Michelle Duncan Susan Duncan Greta Dunn Kathy Dupont Susan Durham Allison Durica, M.D. Mark Dutilly Raymond Dyer, M.D. Thomas Dyne Tina Eanes Kevin Earl Rhonda Early Sarah Eary Jessica Eastwood WORKING AS ONE, FOR EVERYONE | 57
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INDIVIDUAL DONORS (CONTINUED) Rick Eaton Teresa Eble Catherine Eckermann Amanda Edwards Deborah Edwards Janet Edwards Sarah Edwards Zev Elias, M.D. Charlotte Elliott Debra Ellis Tonya Ellis Charlotte Epperley Donna Epperly James Epperly Trina Epperly Kristina Estes Ashley Evans Ronald Evans Joann Everett Melanie Everett Beverly Fafata Amanda Fain Cynthia Fallon Tina Falls Linda Farmer Henry Farris Mandy Farris Melissa Feazell Sherry Feeny Mark Feldmann, M.D. Julia Felts Linda Fenner Dana Ferguson Melissa Ferguson John Ferrara, M.D. Jasmine Ferrell Adam Finley Kelly Finnegan Elizabeth Finney Cathy Fisher Leah Fitch Jane Fitzgerald Bill Flattery Pamela Flinchum Tara Floyd Sandy Fogel, M.D. Sharon Foley Timothy Fortuna, M.D. 58 | CARILION CLINIC
Gail Foster Jamie Foster Pamela Foster Robert Fralin Kimberly Frampton Jamie Frazier Elliott Freeman Suzanne Friend Rodney Fultz Patricia Gaither Shravan Gaddam, M.D. Stella Gann Shawn Gallagher Trish Gallagher Dr. Wayne and Marianne Gandee Jeannie Garber Susan Garcia Evelyn Garcia, M.D. Lori B. Gardner Anita Garland Nancy Garrabrant Damion Garrison Brooke Garrity Jessica Garver Dan Gaskell Lizzie Gathitu Melissa Gautier Timothy Geiger Dawn Gentry Lisa Gentry Teresa K. George Nicholas Georgia Tamara Gibson Kimberly Giles Sara Gill Cynthia Gillespie Jenn Gillespie Vicky Gillespy Amy Gilliam Wendy Gilliam Emro Gjata Deborah Gladden Evon Glasgow Jonathan Gleason Aaron Glenn Roger and Sara Glick Carolyn Goad Karen Godbey
Jasmine Goffe Regina Golding Kimberlie Gonce Jamie Goodchild Edythe Goodman Mildred Goodman Jean Goodwin Marjorie Gowdy Donna Goyer Anthony Grafsky Lori Graham Trina Graham Scott Grant Jeanny Grantham Donna Gravely Elaine Gravely Wendy Gray Drs. Mark and Joanne Greenawald Bud Grey Shanon Griffin Delores Grimm Nicole Grisetti Stephanie Gross Tawana Grubb Richard Grube, M.D. Tammy Guerrant Emily Guill Louren Guill Rhonda Gusler Dawn Guthrie Richard Ha, M.D. Keevie Hairston Betty Hale Niki Hale Alanna Hall Cherri Hall Danielle Hall Dorothy Hall Jackie Hall Loretta Hall Sandra Hall Don Halliwill Carol Halvorsen Ali Hama Amin Yonna Hamilton Geneva Hamlett Sherri Hamlin
Albin Hammond Stephanie Hampton Jessica Hancock Jill Harbison Sinclair Harcus, M.D. Regina Harding Gary Hargis Kellay Harnish April Harper Melissa Harper Tamara Harper Robert Harrell Dan and Gil Harrington Elizabeth Harris Gennifer Harris Michelle Harris Ted Harris Tonia Harris Katherine Harrison Mary Jane Harrison Michael Hart, M.D. James Hartley Cheri W. Hartman Ann Harvey Ellen Harvey Gail Harwood Ranjdar Hasan Mary Hastings Sharon Hatfield Marissa Haun-Webb Bettina Hawks Russell Hawkins Rollin Hawley, M.D. Lori Hayes Tammy Hayes Amanda Haynes David Haynes Kamera Haynes Christopher Heck, M.D. Kristi Hedge Corey Heitz, M.D. Boyd Cleve Helmick Sharon Helmick Alicia Henderson April Henderson Daniel Henderson Bettina Hendrick Saralyn Hendrickson
Andrea Henson Doug Henson Betty Heptinstall Carol Herbertson David Herrick Joel Hicks Sandy Hicks Sarah Higginbotham Elizabeth Hill Kesha Hill Marnita Hill Scott Hill Maria Hirsch Charles Hite Virginia Hite Kay Hix Nancy Hoback Melissa Hobbins Brenda Hodges Cindy Hodges Donald Hodges Donna Hodges Karen Hodges Linda Short Hodges Jason Hoffman Roger Hofford Mark Holben Angela Holland Candace Holland Christie Holland Loys Holland Shirley Holland Katherine Hollingsworth Sharon Honaker Lisa Hoobs-Fisher Tracey Hooker Linda Hoosier Amy Hoots-Hendrix Becky Horch Amanda Hornaday Janet Hostetter Patsy Houston Diana Howard Kelly Howard Lisa Howell Paula Howell Tamera Howell Melody Howlett
Karen Hoynoski Gunther Hoyt Charlotte Hubbard Debra Huddleston Gail Hudgins Judy Hudson Sarah Huffer
Bill Jacobsen Amelia James Holland James Sondra James Angela Jamison Michele Janney Mary Jefferson
REACHING DEEP FOR EVERYONE AROUND The Carilion Clinic Foundation and United Way teamed up again in a combined campaign for “Our CommUNITY.” Here’s a look at what we raised and who we helped over the past year. •• $380,049 in total donations through November 2, 2015 •• $152,566 in donations to the Carilion Clinic Foundation •• $227,483 in donations to the United Way •• 1,501 donors, a 14 percent increase Gifts to the Carilion Clinic Foundation help cover the cost of programs that benefit our patients, visitors and employees. Gifts to the United Way are reinvested in our community, helping children succeed in school and helping families achieve physical and financial wellness. Daphne Huffman Roger Huffman Amy Huggins Evelyn Humphreys Katie Hundley Jane Hundley Brenda Hunley Laura Hunt Terri Hunter Sue Huntington Miranda Hurd Dana Hurt Stephanie Hurt Jamie Hypes Ashlie Ikenberry Sharon Ingram Lori Inman Phyllis Irvine Susan Irvine Earle Irwin Phyllis Isaacs
Charlene Jenkins-Logan Brenda Jennings Cathy Jennings Faith Jennings Michael Jeremiah, M.D. Wendi Jobe Anishia Johnson Barbara Johnson Becky Johnson Carol Johnson Christi Johnson Cynda Johnson, M.D. Daniel Johnson Daryl Johnson Debra Johnson Dorothy Johnson Judy Johnson Michele Johnson Rhonda Johnson Rickey Johnson Robert Johnson
Stephanie Johnson Tina Johnson Jessica Johnson Cox Kelly Johnston Brandon Jones Gary Jones James Jones Joni Jones Julie Jones Kathryn Jones Keelie Jones Michael Jones, M.D. Patricia Jones Shari Jones Dovie Jordan Donna Joslyn Trina Journiette Deborah Joyce Amanda Kaberline Amy Kageals Debra Kanode Chris Kappas Mindy Kawa Thomas Keeley Christopher Keeley, M.D. Nina Keeley Amanda Keen Lorrie Keffer Glenda Keller Lupe Kelley William Kelley Brooke Kelly Daniel Kelly Lynda Kelly Paulette Kelly Ayesha Kelly, M.D. Sandra Kendrick Danny Kennedy Robin Kennedy Wilton Kennedy Eileen Kenny, M.D. Kathy Keoughan Iain Kerr Emily Kesler Laxmi Kharel Amanda Kidd William Kidd Thomas Kihm WORKING AS ONE, FOR EVERYONE | 59
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INDIVIDUAL DONORS (CONTINUED) Mark Kilgus, M.D. Amy King Carolyn King Kathlyn King Lynn King Pamela King Billy Kingery Connie Kirby Crystal Kiser Cynthia Kitts Tristin Kitts Kim Kling Aubrey Knight, M.D. Yoonseon Kook Ellen Kormann Christine Koscielniak Michele Kosinski Frances Kovac Anne Krogenas Damon Kuehl, M.D. Karen Kuehl, M.D. Lisa Kuppler-Lee Daniel Ladia Karen LaFon Betty Lamar Johanna Lambert Sheila Lambert Bonnie Land Heidi Lane Vicki Langdon Amy Lanter Jeri Lantz, M.D. Cynthia Lapradd Vicki Laprade Eduardo Lara-Torre, M.D. Angie Lauridsen Amanda Lawhorn Mark and Cynthia Lawrence Sharon Layman Robert Lazo Kimberly Leakey William Lee Melissa Leffue Tony Lefkowicz Colleen Leonard Hannah Lester Sandra Lester Robyn Levesy 60 | CARILION CLINIC
Anita Lewis Lynda Ligon Jayne Lilley Brittany Lipes Stephanie Lipes Gregory Lipscomb Jessica Lipscomb Pamela Lipscomb Connie Little Rose Little Donna Littlepage Jennifer Livingstone Bruce Long, M.D. Richard and Lisa Lovegrove Debra Lovelace Martha Lovell Kathy Lovern Karen Lowden Robin Lowery Regina Lucas Sonya Lucas Jill Lucas-Drakeford Jennifer Lucsko Karen Lugar Rhonda Lumpkins Susan Lynch Mark Lynch, M.D. Karen Lyons Diane Mabe Elizabeth MacLeod Karen Maffuci Kathryn Manning Vivian Mao, M.D. Fran Marcus Kathryn Markham Laura Markowski Thomas Marlow Shari Marshall Angela Martin Christy Martin Douglas Martin Jennifer Martin Julie Martin Laurie Martin Pamela Martin Regina Martin Samantha Martin Janie Marunich
Gaynell Mason Kristina Massey Lacey Mathias Becky Matthew Sara Matthey Caren Matthias Dasia Mattox Latoya Mattox Tara Mauro, M.D. Matrona Maxey Narvella Maxey Vickie May Melissa Mayberry Glen Mayhew Jessica Mays Tricia McBryde Jordan McCann Katie McClellan Kristi McClure Rebecca McCormick Elizabeth McCuin, M.D. Ann McCulley Diane McDaniel Janel McDonald Thomas R. McDonald and Melina Perdue Ray McGinley Kerry McGrath Jessica McGraw Karen McGuire Kelly McKemy Lee McHenry, M.D. Judith McKeon Fran McMaster Kristen McNamara Michelle McNeil Esther McPeak Tiffany McPherson Allison McWhorter Debra Meacham Kristin Meador Timothy Meadows Darla Mehrkens Arlene Melendez George Merix Julien Meyer, M.D. Brooke Michael Mary Middlebrook
Amy Miles Catherine Miles Wanda Miles Jessica Milhoan Connie Miller Gladys Miller James Miller Judy Miller Patricia Miller Susan Miller Tom Miller Curtis and Donna Mills Sandra Mills Loma Milner Roy Minnix Ryan Minnix Katelyn Minton Bertha Mitchell Karen Mitchell Lisa Mitchell Renee Mitchell Tammy Mitchell Thomas Mogen, M.D. Rebecca Monard Doug Moody Sherry Moon Jennifer Moore Patricia Moore Ernest Moore, D.D.S. Catherine Morgan Renee Morgan Casey Morris Melanie Morris Andy and Penny Muelenaer Dorothy Mullaney Christopher Mullins Wanda Mullins Jennifer Munsey Edward Murphy Richard Murray Ronald E. Murray Gwen Muse Reba Musselman David Myers Gwynne Myers Linda Naff Yvette Naff Kerri Nafzinger
Sam Nakat Marc Nash Samira Nassif Edythe Naughton Holly Neel Kathie Neel and Mark Skelton Ashley Neighbors William Neill Tammy Nerenberg Cynthia Newby Terry Newcomb II Linda Nicely Mary Helen Nicely Sara Nicely Lori Nicely-Moore Christy Nichols Grace Nichols Tammy Nichols Robert Niday Susan Nixon Alyssa Nolan Andi Nolen Leigh Anne Nordt Jaime Norris Alice Nosse Kipper Nottingham, M.D. Faith Nugent Sharon Nunley Shelby Nunn Alisa Oakes Raquel Ocasio Mehdi Odah Natalie O’Donnell Nanette Offenbacker Jennifer Ogle Gary O’Hagan, M.D. Paul O’Quinn Dana Ordway Kathy Orr Brittany Osborne Debora Osborne Lisha Osborne Janet Osborne, M.D. Kathy Ott Melissa Otterman Carol Ould - Johnson Jessica Owens Peggy Owens
Page Pace Amy Padgett Karen Pagans Marie Painter Michael Parish Cheryl Parker Betsy Parkins Angell Pasley Henry Patterson Lisa Patterson Carol Patterson-Hughes Sharon Paul Susan Pauley Patricia Paxton Sarah Pearman Lynne Pearo Courtney Peery Johnnie Pentecost Alison Perdue Brenda Perigen John Perkins, M.D. Marlene Perrott Keith Perry Margaret Perry Scott Pesek Sharon Peters Vereina Peters Christina Pettersen Cynthia Phelps Pamela Phillips Sybil Philpott Christopher Pile, M.D. Michole Pineda, M.D. Jennifer Pittman Summer Pippert Beth Pline Joyce Poff Patricia Poff Sharon Poff Katherine Poindexter Christina Pollock Salazar Kristin Polverino Debbie Poore Tina Poston Ronna Potter Vicky Potter Virginia Powel, M.D. Kerry Powell, M.D.
Naomi Powers Yevonne Powers Pamela Poythress Stephanie Pratola Vicky Preston Alice Price Amara Price Canie and Paul Price Drs. Bill and Linda Price Penny Price Jill Prillaman Paula Prince Karri Proctor Justin Pruett Melanie Prusakowski, M.D. Robert Pryor, M.D. Melissa Pullin Bobby Putnam Shannon Radmacher Patti Ragsdale Taylor Ralph Cheryl Ramsey Sarah Rash Jessica Ratcliffe Ashley Raynes Catherine Rea, M.D. Susan Reber Kim Reese Brook Reeves Marsha Remine Jeri Repscha Michelle Rhame Randall Rhea, M.D. Donna Rhodes Rae Rhodes Mohammad Riaz, M.D. Angela Rice Anna Marie Richardson Trisha Richardson Ginny Ricotta Minnis E. Ridenour Christine Riddell Mary Riddle Cheryl Riffe Ruth Riffey Chris Riha Tammy Roach Maureen Robb
Laura Roberts Amanda Robertson Carole Robertson Donna Robertson Karen Robertson Kathy Robertson Kimberly Robertson Samuel Robertson Thomas M. Robertson Wanda Robertson Christine Robinson Robinette Robinson Lucian Robinson, M.D. Renee Rochford Ellen Rodhe Nicole Rodriguez Victoria Rodriguez Kim Roe Bill Rogers Lucille Rogers Militcia Rogers Teresa Rogers William Rogers John Romeo Sandra Rorrer Christina Rose Lisa Ross Martha Ross Rick Rosti Alice Rousselle Bridget Rowland Kathleen Ruby Terry Rucker Linda Rumburg Shannon Rutherford Elizabeth Ryan Mark Saab, M.D. Jennifer Sackaney Lacey Sadler Cecily Sanchez Connie Sandridge Adrienne Sato Charles Saunders Conley Saunders Rodney Savage, M.D. Everlyne Sawyer Chuck Sawyers Debbie Sayers WORKING AS ONE, FOR EVERYONE | 61
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INDIVIDUAL DONORS (CONTINUED) Sandy Sayre Joseph Scartelli, Ph.D. Delmar Schnabel Jennifer Schuder Nancy Schuessler Wanda Schulke Tuul Schultz Tammy Schwallenberg Gary Scott Donna Sebastian Leslie Sechrist Martha Sellars Dana Selvia Denise Settle Karen Sewell Jennifer Shail Rhonda Shannon Shirley Sharon Anne Shaver Becky Shaver Carol Shaver Joan Shelton Heather Shepardson Blaine Shively Patricia Shorner Shannon Showalter Jessica Shrader Verna Shuey Linda Siar Ashley Sieger Amy Silcox Elizabeth Silva Jennifer Simmons Rhonda Simmons Gary Simonds, M.D. Lisa Simpson Shusila Singh Cheryl Sink Mary Sisco Betty Slagle Leah Slagle Jacek Slowilowski, M.D. Anne Slusher Bridgette Smigiel Alvin Smith Carl Smith Cindy Smith Dana Smith 62 | CARILION CLINIC
Dawn M. Smith Dawn V. Smith Dillon Smith Frank Smith Grace Smith Jeffrey Smith Jennifer Smith Kathy Smith Lisa Smith Meta Smith Patricia Smith Rosemary Smith Stimis Smith Susie Smith Suzanne and Bart Smith Todd Smith Raymond D. Smoot, Jr. Ph.D. Tina Smusz Ronald Snell Linda Snider Bonnie Snyder Maygon Sowder Erin Sowers Natalie Sowers Peggy Sowers Randy Sowers Diana Spain Laurie Spangler Stephanie Specht Ronald Spellman Stephanie Spencer Kim Spicer Tammy Spicer Kathy Stafford Linda Staley Brian Stallions Adelaida Stambol John Starr, M.D. Tony Stavola, M.D. Karen Steahly Angela Steele Charles Steele Deborah Steele John Steffe, M.D. Cheryl Stephens Corri Stevens Graham Stephens, M.D. Deidira Stewart
Denise Stockton Sherrill Stockton Erik Storm, M.D. Jennifer Stout Angela Stovall Brian Strain, M.D. Lorinda Straley Kay and Wayne Strickland Warren Strickland Paul Stromberg, M.D. Veronica Stump Christopher Sullivan, M.D. David Sullivan Elaine Sullivan Erin Sullivan Lisa Sutliff Lisa Sweatt Kim Swisher Maryann Swisher Deb Sydnor Christina Sykes Iris Tabor Tracy Tackett Mahesh Tailor Kimberly Tamminen Darla Tanaka Charles Tarasidis Gregory Tarasidis, M.D. Nicholas Tarasidis, M.D. Suzanne Tardif Michael Tatman Krishan K. Tayal, M.D. Robyn Taylor Sandra Taylor Mattie Tenzer Ken Terry Bruce Thomas Chris Thomas Eunice Thomas Mala Thomas Tori Thomas Cynthia Thompson Daniel Thompson Darlene Thompson Elizabeth Thompson James C. Thompson Melisa Thompson Mary Thornhill
Kerri Thornton Wanda Thornton Erin Thurston Lori Tibbs J. Thomas Tielking Terry Tilley Grace Tilson Jeffrey Todd Jeanni Togo Christi Toms Lisa Toney Shari Toomey Pamela Trail Lois Traver Sara Travis Leigh Ann Trent Kelsey Trevilian Mary Trudgeon Laurie Tulloh Benisa Turner Jennifer Turner Linda Turner Timothy Turner James M. Turner, Jr. Rita Turpin Mary Tyree Teresa Tyree Lisa Uherick, M.D. Deborah Ulmer Lorri Umberger Carrie Underwood Marguerite Underwood Meagan Underwood Karen Unroe Keri VanBlaricom Patty Vari Betty Vaughan Rob Vaughan Farrah Vaughn Latasha Vega Donna Venable Jessica Venable Margie Vest Thuy Vu Heather Wachter Elizabeth “Libby” Wade Kathy Wade Leisa Wade
Kathleen Wager Allison Walker Dawn Walker Karen Walker Monique Walker Pauline Walker Robyn Walker Michelle Waller Constance Walters Cynthia Ward Kirsten Washburn Heather Waskey Kristy Watkins Phyllis Watkins William Watson Sarah Watts Earl Watts, M.D. Alex Waweru Rob Way Heather Weatherford Linda Weatherman Chelsea Weaver Edgar Weaver, M.D. Donna Webb Kathy Webb Marie Webb Tanya Webb Martha Webster Jonathan Webster, D.Min. Debbie Weems Kimberly Weddle Roger Weddle Sheri Weeks Susan Weiner Patrice Weiss, M.D. Joan Welch Linda Wells Dora West Tara West Norma Westervelt Amy Westmoreland Vickie Westmoreland Ralph Whatley, M.D. Julie Wheeler Grace Wheeling Sharon Whetzel Emily White Justin White
Norma White Robert White Phyllis Whitehead Herbert Whitley, M.D. Kelley and Michelle Whitmer Ann Whitney Betsy Whitney Laura Lee Whitten Ana Worley Jessie Whorley Mariea Wickline Tara Wiedeman Marianne Wilder Roger Wiley Dawn Wilkerson Deborah Wilkerson Lisa Wilkerson Glenn Wilkinson Diane Willeman-Buckelew Angela Williams Blair Williams Cleo Williams Erik Williams Kathy Williams Kristie Williams Linda Williams Pamela Williams Kathryn Willis Karrie Wills Ashley Wilson Nancy and Tom Wilson Susan Wilson Vivian Wilson Karen Wimmer Sarah Winans J. David Wine Deborah Wines Mary Beth Winney Krista Wirt Therese Witcher Virginia Witt Angela Wolfe Sara Wohlford Jennifer Wolford Krystle Womack Michael Womack Christopher Wood Craig Wood
James Wood Emily Woody Janika Word Wendy Worrell Eugenia Wright Gregory Wright Joseph Wright Michael Wright Tracy Wright Morgan Wuergler Danielle Yarber Joyce Yearout Jo Yon Patsy Yopp Kathy York Janet Young, M.D. Justin Young Virnecia Young Kathy Yount Debbie Zerwekh
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COMPANIES, FOUNDATIONS, AND SPECIAL GROUPS The Visionary Society $25,000 and above St. Jude Medical The Benefactor Society $10,000 - $24,999 EPIC EMR The Patron Society $5,000 - $9,999 Anonymous Poker Run for Breast Care Center The Champion Society $1,500 - $4,999 Blake Construction of VA, Inc. Blue Ridge Cancer Center LeClairRyan Roanoke Oral Surgery, Inc. Roanoke Valley Academy of Medicine Alliance Foundation The National Arts Program Foundation The Leadership Society $1,000 - $1,499 101.5 WVMP Radio Airbus Helicopters, Inc. Famous Anthony’s Oakey’s Funeral Service & Crematory Service Roofing and Sheet Metal Sorin Group The Floor Show, Inc. Turner Long Construction, Inc. Vertex Signs The Guardian Society $500 - $999 AECOM Anesthesiology Associates of Radford, Inc. Branch & Associates F & S Building Innovations, Inc. Kimball Office Roanoke Gas, Inc. Spray-Lock, Inc. The Robertson Family Fund of the Foundation for Roanoke Valley Walmart Bonsack Associates
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The Pillar Society $100 - $499 Arc-Com Fabrics, Inc. Alcova Mortgage Armstrong World Industries, Inc. Avis Construction Company, Inc. Blue Ridge Nephrology Associates, Inc. Burns and McDonnell By Design Comprehensive Breast Imaging II Crockett’s Lawn Maintenance Engineering Design Systems, Inc. Fishman Flooring Solutions InPro Corporation Johnson & Johnson Julian Ferguson & Associates, Inc. Kegley Electric Company Koroseal Interior Products Larry Ingram and Associates MB Contractors, Inc. McCandlish Holton Attorneys At Law Patterson-Pope PT Sales, Inc. Roy Carter Control, LLC SFCS, Inc. Stanley Stephens U. S. Floors, LLC Friends $1 - $99 Corporate Image Barber Shop, LLC Curves National Wall Covering
RECOGNITION, MEMORIAL AND IN-KIND GIFTS In Honor Of Nadine Abbott Sandra Gisiner Alice Ackerman, M.D. Steve Arner Nancy Howell Agee Briggs Andrews Jeanne Armentrout Steve Arner Lisa Apfel, M.D. Frances Douthat Jeanne Armentrout Nancy Howell Agee Steve Arner Nancy Howell Agee Tim Auwarter Steve Arner Sameh Aziz, M.D. Tara Scott Chip Baker, M.D. Steve Arner Joseph Baker, M.D. Branch Management Corporation Verne Baker Steve Arner Billy Barnett Glenda Williams Tex and Brenda Bartley Amanda Bartley Sharon Bass Steve Arner Renee Beirne, M.D. Sam Hudspeth Debra Moore Steve Blanks Steve Arner Blue Ridge Cancer Care Demetrius Link Don I. Brady, M.D. William Polhamus Ann Breslin Karen Warsaw JoAnn Brinkman Anonymous Carilion Clinic Nurses Nancy Howell Agee
Jonathan Carmouche, M.D. Phyllis Holton George Sydnor Jill Carr Nadine Abbott Carolyn Chrisman Nancy Howell Agee Fred, Aiden and Mathias Christie Catherine Christie Ramsey Copper Caleb Copper Esther and Bob Crosier Esther Crosier Paul Dallas, M.D. Paul Frantz, M.D. Carol Danielson Karen Warsaw Paul Davenport Steve Arner Tom Denberg, M.D. Nancy Howell Agee Tom Denne, Rocky Denne, Rita Denne Kathleen Cassell John Diaz Jorge Diaz Document Imaging Staff Cindy Phelps and Kristin Meadow Dorinda Wray Mary Beth Downey Karen Warsaw Dustin, Kyle and Martha, CRMH ICU and PCU Jane Garnett Zev Elias, M.D. Frances Douthat CRMH Emergency Department Doctors Annette Cook Mark E. Feldmann, Jr., M.D. Mark Feldmann Mr. and Mrs. Donald Ferren Kim Carter Kevan Ferren Kim Carter
Joseph Ferrara, M.D. Bruce Boteler Lois H. Flowers Shanna Flowers Shanna Flowers Karen Warsaw Linda Frederick Lisa Bess Mary Fuller, LPN Mike Parrish Harold and Peggy Furrow Catherine Christie Joe and Bernice Gaither Shanna Flowers R. Wayne Gandee, M.D. Steve Arner Thomas Denberg, M.D. Judie Snipes Evelyn Garcia, M.D. Steve Arner Joshua Gazo Amber Gazo Kirk Gisiner Nadine Abbott Justin Gisiner Nadine Abbott Trenton Gisiner Nadine Abbott Gretchen Glaser Diane Casola Christy A. Hale Cynthia Arrington Don Halliwill Nancy Howell Agee Heartnet Baxter Healthcare Gregory Howes, D.O. Daniel Karnes Susan Hutchison David Kunca Victor Ianello Steve Arner Henry R. Ivey, M.D. David Wymer Michael Jeremiah, M.D. Steve Arner Beth and Caleb Johnson Catherine Christie
Carl H. Johnson Sandra Johnson-Harris Brent Jones, M.D. Walter Jones Dan Jones, M.D. Elliott Foutz Elaine Newton Keith Weinwurm Richard Kauffman, M.D. Marshall Beirne Mary Alice Crockett John Newton JoAnn Painter William Pearlman Gene Rose Souha J. Khawam, M.D. Virginia Ferguson Hazel Hull Harold Landis Thomas Richardson Mark Kilgus, M.D. Steve Arner Irene Killough Julia Dill Christian Klaus, D.O. Nicholas Georgia T. A Lucktong, M.D. Gloria Shindler Elizabeth Martin, M.D. Elizabeth Conner Marty and Vickie Martin, R.N. Julien Meyer, M.D. Moe Mattox Carol Mattox Medical Staff and Volunteers Brian Dini Gail Dini Donna Mitchell David Temple Frank Dini Lamp and Shade Company, LLC Grace Temple Scott Temple Michael and Joyce Meador Karl Ehlshlager Suzan R. Merten, M.D. Brenda Kinzie WORKING AS ONE, FOR EVERYONE | 65
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RECOGNITION, MEMORIAL AND IN-KIND GIFTS (CONTINUED) Cay Mierisch, M.D. George Sydnor Jim Miller Glenda Williams Kichiji Miyata Chiyoka Hoagland Donald H. and Laura Moffett Laura Daugherty Joe Moskal, M.D. Steve Arner Sam Bickford Doug Call Ross Murchison, M.D. Charles Downs, Jr. Clifford A. Nottingham, M.D. Buddy Caldwell Marie Carper David Conner Lois Crawford Kathleen Damewood Janet Galbraith Rose Little Roanoke Salem Family Medicine Elizabeth Macleod Mike and William O’Brochta Beth O’Brochta Kathy Oakley Shanna Flowers Kasey Pagans, R.N. Barbara Flora Nora and Marvin Parsons Catherine Christie Melina Perdue Nancy Howell Agee Marc Platt, M.D. Thomas Richardson Elizabeth Polk, M.D. Mary Nicely Mary Potter Glenda Williams Virginia Powel, M.D. Jerry Kalafut Jerry R. Railey Cindy Meadows Eric Rech Amy Frank 66 | CARILION CLINIC
Rebecca Richmond Carol Pajak The Roanoke Tribune Shanna Flowers Kim Roe Steve Arner Gary Scott Steve Arner Henry B. and Martha M. Seay Laura Daugherty Christine Sherman, M.D. Gloria Shindler Gary R. Simonds, M.D. Douglas Moore Robert L. and Connie L. Simons Laura Daugherty Donald G. Smith, M.D. Don Dyer Robert Garst Ross Jeffries Edward Machado Leo McMahon James Niederlehner, M.D. Sharon Oliver S&Z Imports, Inc. Judith Sgroi Jimmy Thomas Ruth Valentine Anthony Stavola, M.D. Samuel Butler Travis Myers Melanie Steinle Nadine Abbott Donald L. Steinweg, M.D. Gail Johnson Gregory Stidham, M.D. L. Clyde Carter Wylma Sumner Glenda Williams Joe Tarrant Carole Tarrant Frank and Polly Wagner Anne Shaver Mark Watts, M.D. Mark Tubb Brad Weaver, M.D. Ron Weaver
Jonathan Webster, D.Min. Betsy Whitney Patrice Weiss, M.D. Steve Arner Norma White, R.N. Marianne Gandee William P. Whitney, M.D. L.E. Brizzolara Michael Wolfe, M.D. Phyllis Bergman In Memory Of Clarence Abbott Sandra Gisiner George Agee Nancy Howell Agee Dorothy Alford Charlie Alford Roy and Ruth Anderson Marvin Anderson Nancy Austin Melisha Smith Mary-Anne Bartasek Allstate Insurance Company Carol Barile Faye Basham Melissa Hobbins Keyera Berger Alicia Stocker Faith S. Bickford Samuel Bickford Vincent Birch Morey Birch Cassandra Blanton John Huskey Judith Salmon Robert W. Breakell Gina Bushway Gladys Boswell Ann Breslin Fred and Gladys Boyd Donna Boyd Doris Bradley Melisha Smith Caroline Brown Christine Casazza
Edith Brown Dana Smith Lisa Dawn Gravley Brown Edrel Gravley Billie Jo Bundy Rebecca Absher Jack Calfee Marge Marquis Bernice Campbell Amanda Cooper Rachel Saunders Henry F. Carr Vickie Still Matthew Carter Larry Carter Lorraine Church Clarence’s Steak and Seafood House Anthony and Theresa Cianci Lisa Cianci Barry Cox Lisa Dishner Michael Czar Mike Czar Mary Danielsen Carol Danielsen Dolly Davenport Dessie Harris Frances Davenport Dessie Harris Andy and Sue Davis Christine Jordan Ray Davis Sandra Viars Jesse C. Dawkins Michael Ralph Pat DeVaux Steve B. Lugar Bentley DeWeese Teresa DeWeese Lee DeWitt Jeanne Armentrout John Eakin Anonymous Lee Elliott Sandra Boyd Richard Elliott Nancy Howell Agee
Nancy Endicott Marge Marquis Gayle Miller Al Erber Diane Erber Jay Fisher Angela Lane David Fleeman Kristie Williams Shannon Flowers Shanna Flowers Jackie Fussell Dr. Francis C. and Linda R. Dane Tia Gardner Lori Gardner Jeffrey E. George, M.D. Teresa George Francis Gisiner Sandra Gisiner Len Gisiner Sandra Gisiner Clarence E. Goad Magdalene Goad Dawn Goodrich Brian Porter Charlie C. Gusler Tracy Gusler William Hall Leisa Wade John and Betty Hannabass Alice Worley Morgan Harrington Patrice Weiss, M.D. Martin Harris Sandra Johnson-Harris Marie Harris Mary Viers Jack and Charlotte Harwood Gail Harwood Anita Henley Sabrina Johnson Frank (Ray) Howell Dorraine Phillips Lorraine Hughes Kristie Williams Arthur Calvin Isaacs Phyllis Isaacs
Thora Jervey Edward Jervey Gladys Johnson Shanna Flowers Johnny Johnson Amy Padgett Howard Jones Wendy Gilliam Charles Jordan Karen Bain Barbara Brandtner Cave Spring Lions Club Judith Curtis Mary Davis Bonnie Edwards Paul Espelage John Ferrara, M.D. Richard Golladay William Haun Carl Herbst William Huffman Samuel Hughes Sandra Hughes Timothy Janes Andrew Kaplan Sandra Kirtley David Kolodny James Leslie Deborah MacDonald Suzanne Ross Linda Royal Carol Ryan Salem Senior Center Line Dancers Larry Woodrum Elizabeth Jordan Christine Jordan Robert L.A. Keeley, M.D. Victoria Ballantyne, CRNA Austin S. Kelly Phyllis Isaacs Charles Kennedy Anonymous Karen Pearson Izola Virginia Boothe Mitchell Kingrea Dinah Morris
Mary A. Kling Amelia Tames Richard Knox Barbara Buck Albert Ledford Donald Vaughan Frances Long Roslyn Sayers Bobby and Agnes Lugar Steve B. Lugar Frances Marberry Glynis Flowers Raymond Markham Bettina Hawks John Markowski Christine C. Markowski Annette R. Martin Fannie Martin B.R. McClure Reid McClure Thomas Mills Nancy Howell Agee Jeanne Armentrout N.L. Bishop, D.Min. Katherine Strickland C. E. Montgomery Clara Garman Glenn Morris Nancy Howell Agee Andrew Mottesheard Angela Lane Joan Moyer Leisa Wade Bob Murphee Sandra Arthur Jim Neuhoff Marie Webb Alison Parker and Adam Ward Jennifer Divers Joyce Payne-Allen Caren Matthias Elmer Phelps Angela Wolfe Nora Pissanos Mary Downey Marie Pruitt Donna Boyd
Shirley Hicks Railey Cindy Meadows Kenneth Ralph Michael Ralph Steven Rheinhartsen Christine Jordan Eric Rider Allegiance Merchant Services Elizabeth Atkinson Chan Bolling Madeline Bounds Mary Brewer Ken Carter Charles Crosson John Douthat Elks Lodge #197 Bern and Janet Ewert Beverly Fitzpatrick Kathryn Gauss Johanna Gurley Christine Harkness Anne Hoose Donna Hudson Humana, Inc. Humana MarketPOINT Pegram Johnson, III Heather Kauffman Martha King Sarah Kuetemeier Nancy Leggett Charles Lunsford, Jr. Melanie Nelson Lydia Padilla Shelley Paschal Adam Pawlica Andrew Pitzer Mnason Plumb Beth Powell Carolyn Rech Deidra Shaffer Homer Sweeney June Tegenkamp Stephen Waskey Steve and Betsy Whitney Melvin Williams Paul Wilson Dennis Witt WORKING AS ONE, FOR EVERYONE | 67
l l l OUR DONORS
RECOGNITION, MEMORIAL AND IN-KIND GIFTS (CONTINUED) Elsie Robertson Nichole Morris Joann Robertson Nelson Britto Howard and Emily Robinson Betsy Whitney Lilian Kathleen W. Rollins Advanced Physical Therapy Lois Rycgeghem Carol Danielsen George Sabedra Luz Villarreal Earl Saunders Rachel Saunders Sandy Semmler Tamera Howell Thomas Semmler Tamera Howell Daniel G. Shawhan Marcia Bennett
Catawba Capital Management Terence Crowgey Luanne Sherertz Lynn Genheimer Gladys Sinclair Peggy Sowers Jim Sinclair Peggy Sowers Don Sink Revonda Brown Christine Smith Judie Snipes Julian Smith Judie Snipes Arthur Snipes Judie Snipes Jane Snipes Judie Snipes Junior Spradlin Lena Wright
Aunt Doe Gloria Stackfleth Rena Cromer James Tames Amelia Tames Grandmother Terry Demetrius Terry Dorothy Thomas Shanna Flowers Ed Thomas Nancy Howell Agee Jeanne Armentrout Jane Gooch Thomas Jimmy Thomas Bernice Thompson Stephanie Dulaney Erin Updike Linda Perdue Dennis Viers Mary Viers
Jesse Villarreal Luz Villarreal Mary Lou Webb Marie Webb Velta Webb Wendy Gilliam Geneva West Geneva Hamlett Robert P. Wingfield Nancy Wingfield Brian L. Worrell Debra Kanode Charles D. Wright Danielle Wright James and Orlean Young April Brickle
DR. WILLIAM S. ERWIN JR. PROFESSORSHIP OF INTERNAL MEDICINE The Visionary Society $25,000+ The Cartledge Family The Benefactor Society $10,000 - 24,999 Bill and Shireen Kirk The Champion Society $1,500 - 4,999 Nancy Howell Agee Alexander Boone Granger and Anne Macfarlane The McGimsey Family Organized Medical Staff (CMC) Sue and Tom Robertson Wink and Fayetta Weaver The Leadership Society $1,000-1,499 Winnie Bloom Robert Bratton Roy and Susan Bucher Jack Burrows The Creekmore Family Paul Dallas, M.D. Dr. William and Mrs. Connie Fintel Sibyl and Bob Fishburn Dr. Kellogg Hunt Family 68 | CARILION CLINIC
Dr. and Mrs. Brent Johnson The Reuben Knopf Family Heidi Krisch John Mann, M.D. John Meagher The Newbern Family Foundation Thomas R. McDonald and Melina Perdue Bittle and Charlotte Porterfield Margaret and Bill Robison The Guardian Society $500-999 Renee Beirne, M.D. Mark Greenawald, M.D. Hugh Hagan, M.D. James and Judy Hartley Nancy Krisch Curtis and Donna Mills John and Marie Morris Scott Shackelford Donna and Kelly Speas Dr. and Mrs. Ward William Stevens Jon Sweet, M.D. Ralph Whatley, M.D.
The Pillar Society $100 - 499 Sara Airheart Briggs Andrews Anonymous (5) Bob and Margy Berry Allen Blackwood, M.D. Bobby and Joenell Bohon Paul and Frances Bridge Sam and Helen Butler Carolyn Chrisman W. Rivers Claytor Charles E. Conklin, D.D.S. Tracey Criss, M.D. David Davis, M.D. Shelby Dickerson William Elias, M.D. Robert Fralin GE Foundation Daniel Harrington, M.D. Hayden Hollingsworth, M.D. Katie and Bill James Suzanna Connick Jamison, M.D.
DR. WILLIAM S. ERWIN JR. PROFESSORSHIP OF INTERNAL MEDICINE (CONTINUED)
Jason and Carolyn Kiser Mark and Kimmie Kittinger Brad and Katherine Knopf Richard G. Lawson, Sr. Nancy Leggett Peter Lewis Richard Lynn Diane and Ed Machado Padmaja V. Mallidi, M.D. Lynn and Julien Meyer John E. Morgan Clifford and Mary Nottingham Jack and Anne Parrott Dr. and Mrs. John W. Pendleton Charles H. Peterson Fred and Ferrel Phillips
Dr. and Mrs. James Rice Mike Berry and Jean Smith Raymond D. Smoot Marcus Speaker, M.D. Linda and Ed Staley Anthony Stavola, M.D. Don and Nancy Steinweg Joel and Judy Tenzer David and Ann Trinkle Daphne and Jay Turner Tom and Linda Vance Robert Vaughan Steve and Betsy Whitney Danielle and Ed Yarber
Friends $1 - 99 Anonymous (3) Victoria Ballantyne, CRNA Max E. Bertholf Mrs. Janet L. Blankenship Joseph Bono Meg Johnson Douglas E. Pierce, M.D. Deborah and Cap Robinson Gerald Roller Gary Scott Babs and Don Smith Kay and Wayne Strickland Nelson S. Teague, M.D.
CARILION CLINIC HOSPICE Franklin Nelda Cannaday Larry Carter Conner Bowman Funeral Homes Shelia Copenhaven Donna Dunning A. Emberson Flatwood Hunt Club Marshall Flora Ruby Foster Josselyn Gregory Dorothy Harter Bonnie Hatchett Hodgesville Pentecostal Holiness Marilyn Hooker William Martin Martin Luther King, Jr. Breakfast Club Vicki Millehan Betty Mills Ronald Pendleton Joyce Poland David Pugh Hettie Radford Resurrection Catholic Church Mary Riddle Shively Electrical Co, Inc. Emily Smith
TNT Auto Body Repair, LLC Daniel Threlkel Peggy Underwood United Way of Franklin County Curtis Wagner Randy Young In Memory Of Hattie Agee Marjorie Milam Alene Arrington Doe Run Christian Church Ruby Beasley Doe Run Christian Church Rosa Beckner Don & Priscilla Jamison JoAnn Webster Ken Bradley James and Janice Bradley Pauline Brooks Cooperative Milk Producers Association Nancy Rhodes Ellie Childers Wendie Waddell Gil Farmer Frances Dillon Marcia Hastings
Brenda Raine Round Robin Bridge Club James and Edith Sink John Garrett Elie and Cassandra Atme Andrew Baldo Rene Ference Martin Kondrath Bruce Mueller Peters Township Soccer Team Brenda Raine Donna Roberts James Salus Walter Trott Wendie Waddell Walker’s Garage Mary Winters Michael Yost Glydie Gunter Clyde George Ira Houston Ann Dillon Linda Woody Gail Malishaucki John and Susan Spatero Mary Owens Ann Mullens Donald Proffitt Cynthia Wood WORKING AS ONE, FOR EVERYONE | 69
l l l OUR DONORS
HOSPICE (CONTINUED) Joyce Schutt Frances Dillon Marcia Hastings James and Edith Sink Alberta Shively Junior Shively Elvarine Simms Virginia Simms Mabel Webb Iris Sink H.T. and Barbara Brown Brenda Overholt Frances Sledd Michael and Shelley Turner Don Sliker Alice Sliker Sybil Spencer Frances Johnson Mary Saunders Rudolph Scaggs Donna Spencer James Swann Diane Shreenan Gordon (Bo) Willis Melanie Burnette Sandy Garrison Laurie Gibbons John Grove Jean Rakes Rockydale Quarries Corporation Virginia Simms Linda Simpson Maureen Wingfield Edgar Coltrane Prestige Fabricators, Inc. Joseph Wingfield
70 | CARILION CLINIC
New River Valley Anonymous Belspring Presbyterian Women Sarah Edwards Betty Frazier Jimmy Gregory Gayle Kiser Sandra Olszewski Frances Stokes The Estate of Mary Mundy In Honor Of Camp Treehouse Asbury United Methodist Church GFWC Floyd County Woman’s Club, Inc. Carilion Clinic Hospice Don Barber Dolly Deyerle Lula Dolinger Betty Fraizer GFWC Floyd County Woman’s Club, Inc. Jimmy and Elizabeth Gregory The Kroger Company Kathie Worner Dr. Mark McNamee Shannon Stump
In Memory Of Beatrice Butt Julia Sisson Helen Cochran Janice and Charles Graham Anna Mack and Family Dennis Mack V. Clara Pruett Linda and Craig Waggaman James Hixon Mr. & Mrs. Bailey Margaret Pugh Mr. and Mrs. George Witten Mr. and Mrs. Greg Wright Frank R. Howell Don and Ina Pack Lorraine H. Phillips John S. Hubble Shirley Roby Betty Jo Chaffin Hughes Peggy Galloway Norma Gates Linda Haga Kenneth Townsend Ann Jonas Norma Gates James Jonas Memorial Christian Church Eleanore Wdowiak Lenore Martin Thais Beams Joe Ann Criner Elizabeth and Albert Engelken Michael and Barbara Harrington Anita Janelle Dean and Sara Mook Mary Mundy Jeanne Wyne Annie Myers John Myers Ila Osborne Shirley Wheeler Chris Peterson Dean and Carol Jackson Jimmy and Gale Kiser Kathleen Wampler Rollins Mrs. Gail Cannon
Raynard Hale Martha Harder Clyde B. Sisson Thomas Dunkenberger, Jr. Robert and Vera Hall Mobile Area Chamber of Commerce Florence Stokes Mr. and Mrs. James Dehart Mr. and Mrs. Edsel Frame Mr. and Mrs. Myrl Jones Mr. and Mrs. James Stewart Geneva Wells M. W. Dalton Sherry Kramer Tokiko Williams Linda Edney Poplar Springs Church of Christ Hazel Williamson Mary Carper Dona Henley George Valach Dru Burcham Emily Davis Diane Morris Sandy Olsen Helen Whitaker Michelle Yates
Roanoke Ann Blum Loretta Butta Jane Cheadle Charlotte Epperley Jenn Gillespie Donald Houck Katie Hundley James Karlen Aubrey Knight, M.D. Kathryn Manning Arthur Neubauer Melina Perdue Dana Selvia Jean Skipper Lisa Sprinkel Vanetta Stockton Laura Lee Whitten In Honor Of Camp Treehouse Oakey’s Funeral Service & Crematory Carilion Clinic Hospice Allstate Giving Campaign Anthony Anderson, Attorney- at-Law Race 13.1, LLC SHARE Oakey’s Funeral Service & Crematory
In Memory Of Rosa Beckner JoAnn Webster Geraldine Burke Reed Elsevier Henry L. Carson Janet and Cricket Parini Alta Cole Arlene Floyd Norfolk Southern Friends Bryant W. Cochran New River Electrical Corporation Cookie Sharon Layman Polly Daughtridge James and Janice Case Pat Dolezal Mark and Marty Deardorff Betty Jo Dudley Linda Williams Linda Gibson Cecil Gillespie Johnie Haskins Eugene Reed Mary Ripley Greg Hatcher Thomas Hatcher Bill Hayslett Stackhouse and Williams Family Steven Stackhouse Nell Hopkins Landmark Aviation Jack T. Kellam Riverview Presbyterian Church Charles Kennedy Roanoke Valley Senior Golf Tour Members Mike Wyatt Laurel Hope Kuzmich Joan and Kenneth Deragon Teresa and Kenneth Deragon D. M. Layman Rob, Paige, Carson and Lane Birchfield Shelby McCarthy Thomas Law Phyllis Morrison Barry and Lettice Hoal
Howard E. Plybon Virgie Plybon Shenandoah Life Insurance Company J. Reid Sayre Dorothy Fisher Bernice Dunstan David Thomas Jennifer Hall Nancy M. Toms Lawrence Transportation Systems Judith Anna Wilson Wade Dennis Wade
WORKING AS ONE, FOR EVERYONE | 71
l l l OUR DONORS
CARILION CHILDREN’S Circle of Champions $10,000 and Above Child’s Play Charity Children’s Miracle Network Hospitals City of Roanoke Turner Long Construction United Way of Roanoke Valley Circle of Promise $5,000 - $9,999 Eddie Yeatts Memorial Foundation, Inc. Gilbane Building Company Camille M. Lownds Charitable Fund of Foundation for Roanoke Valley Circle of Courage $1,000 - $4,999 Alice D. Ackerman, MD Jason and Shelby Bingham Bonsack Elementary School Capital District Kiwanis Foundation, Inc. Coca-Cola Bottling Company Consolidated Cox Communications Dr. Emily and Mike Doherty DQ Grill and Chill Salem VA Richard M. Frye Dr. and Mrs. Michael H. Hart Hillbilly’s Poker Run Linda Short Hodges Danielle Jones Kate Parker Pepsi Bottling Group, LLC Virginia Powel, M.D. Edward and Melissa Smith Southern Blue Ridge Kayak Anglers Target Foundation Trane Commercial Systems Lisa and Todd Uherick US Foods Wall & Associates Rick and Carolyn Witt In Honor Of Dr. Jamie Buck Richard and Donna Jennell Circle of Hope $250 - $999 Linda Andruscavage, D.O. Lisa Apfel, MD Mandy and Myron Atkinson 72 | CARILION CLINIC
B&M Sheet Metal Dr. Karen and David Binns-Loveman Branch & Associates Kent and Clarinda Carrington Frank and Meg Carter Cheryl Chapin Clearview Healthcare Partners Sandi and Dick Clemmer Commonwealth Care of Roanoke The Connor Group Richard Cordle, MD Delta Sigma Theta Roanoke Alumnae Chapter Delta Dental of Virginia Thomas Donohue, M.D. Saju Eapen, M.D. Austin and Lauren Eells Katherine Elliott English Manufacturing Fit Studio Ben and Andrea Foutz Drs. Robert and Nadia Gard Deborah Gladden Maryellen F. Goodlatte Dr. Kelly Nelson and Nathaniel Greenlees Donald Halliwill Guy and Lauren Harbert Robert and Vanessa Hedge High Bridge Presbyterian Church Jane R. Hull, MD Troy and Jennifer Jamison Thomas Kayrouz, M.D. Don and Diane Kees Moriah Krason, MD Eduardo Lara-Torre, M.D. Mac & Bob’s Paige P. Marshall Dr. and Mrs. Mark McBride and Benjamin Member One Federal Credit Union John T. Morgan Roofing & Sheet Metal Mountain Roofing, Inc. Michelle and John O’Connor E.C. Pace Company Mark Patterson, M.D. Charlie and Catherine Rea Bob Reddick Roofing, Inc. Erica Reynolds, M.D. Rutherfoord
S & D Coffee, Inc. Shawn Safford, M.D. Salem Printing Company, Inc. Cindy and Barry Shelor Michael A. Sisk, M.D. Pradeep Siwach, M.D. Snyder Equipment Co. Inc. Source4 South Roanoke United Methodist Church Sally Southard John T. Taylor Bill, Amy and Maddie Terry T R Toppers Union Bank and Trust Valley Financial Services Virginia Prosthetics and Orthotics Wells Fargo Dr. and Mrs. Herb Whitley Sherwin-Williams Tom and Nancy Wilson WSLS 10 In Honor Of Ethel Frances, R.N. Thomas Donohue, M.D. In Memory Of Charles Kennedy Joelle Miller, M.D. Rebecca Viar Rick and Erica Viar Circle of Friends $1 - $249 Lucia Abdelrahman Sharon Andrews Suzanne Barron Mike and Dawn Biscotte Black Dog Salvage Blue Ridge Chapter Public Relations Society of America Lia Boggs Youssef Bouzidi Helen Bower Judy Brizendine Michael Burbridge, M.D. Shelley Byrd Martha Camper
Angela Carpenter Carpet Village Cherry Bekaert Cheryl Clark William “Bill” Cook, M.D. Michelle Crawford David Cunningham Larry and Janice Davidson Patti Dickerson Dixon, Hubbard, Feinour & Brown, Inc Michelle Dowdy Lori Dudley, Ph.D. Thomas Dyne Glenn Edwards, M.D. Tonya Ellis Alexandra Falk Wayne and Cris Flippen Ricky Foutz Kimberly Frampton Monica Garin-Laflam, M.D. Anita Garland Jenn Gillespie Roger Glick Dorothy Gwaltney Linda Hatcher Gail Hudgins Jamie Hypes Wendi Jobe Kayle Johnson Lloyd King Sheila Lambert Jeri Lantz, M.D. Tiffany Lee Esther Lewis Jill Lucas-Drakeford Allison McWhorter Ken Mooney Amy Padgett Angell Pasley Pembroke United Methodist Women Doug and Barbara Pierce Michole Pineda, M.D. Karri Proctor Vivian Sanchez Jones Everlyne Sawyer Shah Realty, LLC Jennifer Shail Elizabeth Snead
Soaring Ridge Craft Brewery Katelynn Spaugh Springwood’s Paradise Greenhouses Linda Stahl Angela Steele Katie Stevens Evan Stoddard Tracy Tackett Robyn Taylor Charles VanAllman Vinton Appliance Center Pauline Walker Dale Waters Chelsea Weaver Sheri Weeks Western Albemarle High School Debra Wilkerson Kristie Williams Barry and Libba Wolfe
In Honor Of Grace H. Jones Jane Belcher Lois C. Belcher Billy Belcher Betty Jane Winstead Steven Bishop Lisa Blackwell Alyson Crater Sherry Crater Cole M. Denny Kathyrn Denny Lillian B. “Libby” Jamison Sean and Sarah Doherty Steve and Brenda Jamison Maddie Terry Samuel Farthing Ruben Terry Maggie Ellerman Charles Deal Reese Huffman Timothy Huffman Allah’s Blessings Mudassar Mohsin
In Memory Of Morgan Harrington Daniel Harrington, M.D. Troy Jackson Joseph Morgan Eric Rider Allegiance Merchant Services Loraine Setzer Russell Bailey Jayne C. Terry Jim and Mary Dutton Martha Hanna Ronald Lundy Gail O. Palmer Susan Stilwell William V. Ward Thomas Ward Ann Williamson Jennifer Williamson Betty Jane Winstead Alison Hester In-Kind Donations Addy Grace Foundation Advance Auto Parts Christine and Cayla Alexander Aliff Family Grace Altice and Sewing Group Angels of Hope - Julie Hartberger Balloon Dude Travis Best Buy Valley View Bethel Baptist Church Big Lick Entertainment Heather Blankenbaker Bojangles Bobby Booth Kelsey Bower Makenzie Braswell and Friends Breckinridge Elementary School Bricks 4 the Brave - Clay Jennings Sandra Brown Anna Bryan Alex Bryant and Family Build A Bear Valley View Mall Julia Burgos and Family Cambria Toy Station Taylor Campbell and Friends WORKING AS ONE, FOR EVERYONE | 73
l l l OUR DONORS
CARILION CHILDREN’S (CONTINUED) Carilion Clinic Nurses Resource Pool Carilion Clinic Social Work and Case Management Carrabba’s Chick-Fil-A Southern Hills Children’s Cancer Recovery Foundation Children’s Wish Foundation Child’s Play Charity Angelica Caldwell Claire Parker Foundation Meredith and Chloe Clingenpeel Cloverdale Elementary School Coca-Cola Bottling Company Consolidated Tiana Cole Community Youth Program Conkerr Cancer Kerry Connors Emma Copenny Kerri Cornett Countiss Family Cumberland Road Church of God Anna Deater-Deckard Delta Kappa Gamma Teachers International Katherine Devine Digging Deep Disney Store USA Domino’s DQ Grill & Chill Salem VA Elevation Church Ellie’s Hats Carter and Carmen Ellis Emma’s Touch Foundation Dante Erk Family Ally Falk Fallon Florist Family Service of Roanoke Valley Misty Ferris and Family Ferrum University Lambda Sigma Honor Society First Baptist Church Amsterdam First Presbyterian Preschool Floral Expressions Food Lion Freedom Church Frito-Lay John Gagnon Garrison Tyranus 501ST Legion George’s 74 | CARILION CLINIC
GFWC Bent Mountain Women’s Club Growing Up in the Valley Dorothy Gwaltney Desirae Harmon and Family Janet Harvey Headbands of Hope Helen’s Hugs Herman L. Horn Elemantary School Kristina and John Hillman Linda Hogan and Friends Home Depot South Roanoke Honeybaked Ham Honeytree - Hollins Center David Huddleston Jane Hull and Family Shannon Hunter James River High School FCCLA James River High School SCA Jefferson College of Health Sciences Physician Assistant Students Isabella Jessee Jessie Rees Foundation The Jester and Pharley Fund Sarah Johnson Daniel Jones Jess Jones Sarah Jones Mary Justice Kazim Shrine Clowns Tracey Keith Kelsey’s Dream Kevin Hurley Photography Kohls’ Cares Lincoln Children’s Zoo Lord Botetourt High School Lucy Addison Middle School Taylor Lumpkin and Family Jo Madison Marine Corps Bravo Company 4th CEB Darlene Marshall Wanda Martin Massage Envy Bonnie McKee and Friends McNamara Family Karen McNew MedExpress Urgent Care Tim Meece and Family Member One Federal Credit Union
Meredith College Girls Lacrosse Team Montessori Kids Homeschool Co-op Charles Moore Kaitlin Mossor, Miss Virginia Junior Teen Mt. Bethel Church Youth Group Zack Nance New River Valley Pizza - Kevin and Allison Shaw Amber Niday Norman Family and Community Jaclyn Oakes, Miss Southwest Virginia Papa John’s Parrotheads of the Blue Ridge Pepsi Bottling Group, LLC Wendy Perdue Pheasant Ridge Senior Living Colleen Phillips Emily Pitts and Family Pixie Dust Princess Headquarters Larry and Patricia Powell Project Linus Project Sunshine Maddie and Jules Pugh Cliff Quinn Radford University Mu Phi Epsilon Radford University Student Nurses Megan Ragland Hayden Reiling Resonance House Publishing Ridgewood Baptist Church Quilting Bees Riverdale Baptist Church Busy Bees Roanoke City Police Academy Cadets Roanoke City Police Department Roanoke County Courthouse Roanoke Valley Reading Council Rocky Mount Police Department Rural Retreat Volunteer Fire Department Rutherfoord RVLSA Merissa Sachs Sage Lally Photography Salem High School Education for Work Class Salem Red Sox Ethan Scott and Family Zain Semones and Family Shah Realty, LLC Marggie Sharpe
Faith Simpson and Family Linda Smith TayLynn Snyder and Family Soaringwords and Zumba Southwest Virginia Ballet Ethan Spencer Sterling Jewelers Dawn Stone Students Care Sunshine Kids Carlehr Swanson, Miss Bedford Tabernacle of Praise Church of Christ Marc Tedesco Denise and Mason Teehan Teen Outreach Program Madison Toole and Friends Turn the Page United Healthcare Children’s Foundation University of Florida Students Virginia Tech Alpha Epsilon Delta Virginia Tech Carilion School of Medicine Pediatric Interest Group Virginia Tech Relay for Life Virginia Tech Softball Team Wall & Associaties, Inc. Kay Warren Sharon and Mike Webb Wells Fargo and Brinks William Byrd Middle School William Fleming High School Impact Club Jason Williams and Friends Vickie Witt Woodmen Life The Wright Kids Jacky Zhang
WORKING AS ONE, FOR EVERYONE | 75
THE REGION WE SERVE
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Rocky Mount
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76 | CARILION CLINIC
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Carilion Giles Community Hospital
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10 122 Carilion Franklin Memorial Hospital
Home Care and/or Hospice Hospital
Life-Guard Base
WORKING AS ONE, FOR EVERYONE | 77
l l l OUR AWARDS
At Carilion Clinic, we’re not motivated by awards, though it’s nice to earn praise for the care we provide every day. Healthgrades analyzed several years of data from the Centers for Medicare and Medicaid Services (CMS) and determined the following: ••Carilion Roanoke Memorial Hospital performed as expected or better in nearly every category, and ranked in the top 50 hospitals for vascular care. ••Carilion New River Valley Medical Center and Carilion Stonewall Jackson Hospital performed as expected or better in all but one category. ••Carilion Giles Community Hospital performed as expected or better in every category. ••Carilion Tazewell Community Hospital performed as expected or better in every category but two.
78 | CARILION CLINIC
Number of PRC Excellence in Healthcare Awards received in 2015, determined by patient feedback surveys conducted by Professional Research Consultants, Inc. Drawing on CMS data, Carilion facilities also received the following ratings from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): ••Carilion Tazewell Community Hospital: 5-star rating ••Carilion New River Valley Medical Center: 4-star rating ••Carilion Giles Community Hospital: 4-star rating
WORKING AS ONE, FOR EVERYONE | 79
l l l OUR MISSION, VISION AND VALUES
2015 Board of Directors CARILION CLINIC
DIRECTORS EMERITI
CARILION CLINIC FOUNDATION
James A. Hartley, Chair Nancy Howell Agee, President/CEO R. Steve Blanks H. Laurent Boetsch Jr., D.M.L. John A. Bond J. Alexander Boone Abney S. Boxley III Victor Iannello, Sc.D. Daniel R. Jones, M.D. William R. Kingery Jr. Joseph P. Scartelli, Ph.D. Raymond D. Smoot Jr., Ph.D. James C. Thompson James M. Turner Jr. William White Sr. Danielle H. Yarber
George B. Cartledge Jr. Warner Dalhouse Charles I. Lunsford II Guy E. Murray Jr.
Warner Dalhouse, Chair George B. Cartledge Jr., Vice Chair Nancy Howell Agee Robert G. Bennett Abney S. Boxley III Nicholas C. Conte H. E. Derrick Jr. Robert Fralin James A. Hartley David Herrick Shirley B. Holland William R. Kingery Jr. Cynthia Lawrence Minnis E. Ridenour Ralph Whatley III, M.D. J. David Wine
Our Principles OUR MISSION Improve the health of the communities we serve. OUR VISION We are committed to a common purpose of better patient care, better community health and lower cost. OUR VALUES • CommUNITY — Working in unison to serve our community, our Carilion family and our loved ones • Courage — Doing what’s right for our patients without question • Commitment — Unwavering in our quest for exceptional quality and service • Compassion — Putting heart into everything we do • Curiosity — Fostering creativity and innovation in our pursuit of excellence 80 | CARILION CLINIC
CarilionClinic.org P.O. Box 13727 | Roanoke, VA 24036-3727 | 800-422-8482 | direct@carilionclinic.org