We are a team of more than 13,000 employees who are committed to doing our part to improve the health of the communities we serve. We always rise to the occasion. And after a year of unimaginable occasions—a growing pandemic, PPE shortages and learning how to work differently—we are proving that we are more than capable, and that together, we are rising above the occasion. Many of the achievements highlighted in this booklet were made possible by teamwork and organization-wide focus on our values of Collaboration, Courage, Commitment, Compassion and Curiosity. This booklet commemorates awards received during our Shine event and those announced on our Wow Wall on Inside Carilion from August 2019 to October 2020. Thank you for exemplifying our Carilion values, and congratulations to our award winners!
1 - Rising Above the Occasion
TABLE OF CONTENTS Shine Awards ................................................................................................................................. 3-10 President’s Award ....................................................................................................................
4
Provider Excellence Awards ..............................................................................................
4
Quality Awards ..........................................................................................................................
4-7
MVP ..............................................................................................................................................
4
Pioneer .......................................................................................................................................
5
Enterprise .................................................................................................................................
5-6
Community Distinction Award ...................................................................................
6
Excellence in Advancing Care Delivery .................................................................
6-7
Hold-The-Gains .....................................................................................................................
7
Values Awards ............................................................................................................................ 8-10 Collaboration ........................................................................................................................
8
Compassion ...........................................................................................................................
9
Commitment ........................................................................................................................ 9-10 Courage ....................................................................................................................................
10
Curiosity ....................................................................................................................................
10
International, National, State, Regional and Local Awards .......................... 11-20
Rising Above the Occasion - 2
Shine Awards 2021
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PRESIDENT’S AWARD » Benny Casey, Guest Services Manager » Sandy Sayre, N.P., Nursing Senior Director, CVI Surgery » All staff who have made caring for our communities during a
pandemic possible with courage, compassion and commitment
PROVIDER EXCELLENCE AWARDS Award for Physicians, Podiatrists, Dentists and Oral Surgeons
» Jennifer Bennett Grube, M.D., Hospitalist, CGCH » Sorin Scarlatescu, M.D., Hospitalist, CFMH Award for Advanced Clinical Practitioners
» DeEtta Ray, D.N.P., Cardiology, CNRV Award for Residents or Fellows
» Badr Ratnakaran, M.B.B.S., Psychiatry Resident
QUALITY AWARDS MVP Award Award Winner: COVID-19 Testing Centers
» Lindsey Dobbins, Velocity Care, Blacksburg » Dennis Haley, Family Medicine Executive Administration » Matt Lowery, Family Medicine Executive Administration » Karen Lugar, Testing Center, Postal Drive » Scott Pritchard, Family Medicine Executive Administration » Kim Roe, Family Medicine Executive Administration » Latrisha Rumensky, Urgent Care, Westlake » Ginny Warden, Urgent Care, Christiansburg
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Pioneer Award Award Winner: Enhanced Communication to Reduce Unnecessary Intraoperative Surgical Site Antibiotics (ISSA) in Vascular Surgery Patients Who Received NonAutologous Implants
» Cheryl Bennett, Vascular OR, CRMH » Kim F. Carter, Nursing Research » James Drougas, M.D., Vascular Surgery » Cathy Jennings, CVI Surgery » Karen Kline, Vascular OR, CRMH » Ellen Lockhart, Health Analytics Research » Mariana Salamoun, Health Analytics Research Award Finalist: Decreasing the Impact of Potential COVID Exposure in the Radiology Department Through Documentation
» Ashley Charlton, Radiology Services, CRMH » Cheryl Cunningham, Imaging Services Administration, CRMH » Donna Read, Radiology Nursing, CRMH » Kathryn Willis, Imaging Services Administration, CRMH Enterprise Award Award Winner: Journey to Zero Harm
» Ghislaine Cady, NICU, CRMH » Ross Cleveland III, Pediatrics Administration » Jane Colwell, Quality & Patient Safety » Karrie Moses, Pediatric Services » Lisha Osborne, Pediatric ICU, CRMH » Patrick Randolph, Pediatrics Administration Award Finalist: A Big Fish to Fry: Casting a Collaborative Net to Capture Potential Revenue
» Desiree Beasley, Nursing Administration, CNRV » Linda Brown, Materials Management » Lindsay Gilmore, Materials Management » Carol Hall, Revenue Cycle » Jessica Johnson, Materials Management 5 - Rising Above the Occasion
» Kim Parenti, Finance Administration » Lisa Simpson, Materials Management » Kirsten Washburn, Revenue Cycle » Benjamin Willis, Materials Management Community Distinction Award Award Winner: TelePharmacy
» Deneen Davis, Medical/Surgical, CRBH » Aaron Glenn, Nursing Administration, CRBH » Jessica Saville, Pharmacy, CRBH » Rob Utterback, Technology Services Group Award Finalist: Therapy Utilizing Equine Movement (TUEM)
» Lisa Belderes, Physical Therapy - Pediatrics » Emily Guill, Pediatric Therapy Administration » Amy Kageals, Pediatrics Administration Excellence in Advancing Care Delivery Award Winner: Face Shield Redesign
» Anthony Baffoe-Bonnie, M.D., Infectious Disease » Webb Burns, Business Development » Randi Collins, Infection Control » Tom Hill, Materials Management » Matthew Jesso, Human Factors » Troy Keyser, Carilion Innovation » Damon Kuehl, M.D., Emergency Medicine » Brent Lorton, Business Consulting » Sarah Parker, Virginia Tech Carilion School of Medicine » Yuhao Peng, Human Factors » Harsh Sanghavi, Human Factors » Paul Skolnik, M.D., Department of Medicine
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Award Finalist: Making Meaningful Connections: Implementation of a Virtual Communication Tool in the NICU
» Lisa Barrera, Intermediate Nursery, CRMH » Ghislaine Cady, NICU, CRMH » Karrie Moses, Pediatric Services, CRMH » Hirenkumar Patel, M.D., Mednax » Kim Ramsey, Pediatric Services, CRMH » Tiara Smolinski, Intermediate Nursery, CRMH Hold-the-Gains Award Winner: HUGS Nursery (Helping Us Grow Strong): A New Approach to Treating NAS
» Lisa Andruscavage, D.O., MEDNAX » Michelle Franklin, Obstetrics & Gynecology Administration » Niki Hale, Mother/Baby, CRMH » Karrie Moses, Pediatric Services » Claudia Newton, Women’s Services » Hirenkumar Patel, M.D., MEDNAX Award Finalist: Meds to Beds
» Chad Alvarez, Pharmacy Administration » Danielle Bona, Case Management » Kathryn Booth, 7 West PCU, CRMH » Christy Bowles, Case Management » Jessica Ellis, Pharmacy, CRMH » Sheree Emore, Cardiovascular Institute » Rebecca Forrest, Pharmacy, CRMH » Jason Hoffman, Pharmacy Administration » Lisa Jones, Utilization Review – Quality Management » Leigh McClelland, Heart Failure Clinic, CRMH » Amber Mitchell, Technology Services Group » Lazaros Pastrikos, Pharmacy, CRMH » Angela Stultz, Heart Failure Clinic, CRMH » Laurie Wolf, Human Factors
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VALUES AWARDS Collaboration Award Winner: ED Bridge to Treatment
» John Burton, M.D., Emergency Medicine » Mark Derbyshire, Psychiatry » Michelle Diehl, Psychiatry » Michael Donato, D.O., Emergency Medicine » Wilson Farthing, Research Coordinators » Cheri Hartman, Behavioral Medicine » David Hartman, M.D., Psychiatry » Vera Hollen, Research & Development » Karen Kuehl, M.D., Emergency Medicine » Brittany Leftwich, Emergency Department Case Management » Deirdre Rea, Connect » William Rea, M.D., Psychiatry » Jason Reed, Mental Community Health » Hunter Sharp, Health Analytics Research » Mattie Tenzer, Health Analytics Research » Robert Trestman, M.D., Psychiatry and Behavioral Medicine » Erin Trinh, Mental Community Health Honorable Mentions: Incapacitated Pilot Work Group
» Ellis Bingley, Life-Guard » Scott Davis, Life-Guard » Wade Dunford, Med-Trans Corporation » Robert Youther, Life-Guard
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Compassion Award Winner: 8 Mountain ICU — CRMH
» Amanda Allison, 8 Mountain ICU, CRMH » Julie Amoroso, 8 Mountain ICU, CRMH » Russell Beggarly, 8 Mountain ICU, CRMH » Clarissa Brown, 8 Mountain ICU, CRMH » Mary Conkling, 8 Mountain ICU, CRMH » Sarah D’Ascenzo, 8 Mountain ICU, CRMH » Samantha DeLieto, 8 Mountain ICU, CRMH » Callie Douthat, 8 Mountain ICU, CRMH » Nashell Harris, 8 Mountain ICU, CRMH » Amber Hinton, 8 Mountain ICU, CRMH » Brooke Jackson, 8 Mountain ICU, CRMH » Alex Jones, 8 Mountain ICU, CRMH » Bre Kawa, 8 Mountain ICU, CRMH » Cody Peery, 8 Mountain ICU, CRMH » Brittany Spencer, 8 Mountain ICU, CRMH » Kyle Tompkins, 8 Mountain ICU, CRMH » Arielle Watkins, 8 Mountain ICU, CRMH » Daysha Williams, 8 Mountain ICU, CRMH Commitment Award Winner: COVID-19 Community Hotline: An Evolution
» Anthony Baffoe-Bonnie, M.D., Infectious Disease » Alison Benson, Plastic Reconstructive Surgery » Sarah Frazier, Nursing Research » Kristen Gorman, Quality and Patient Safety » Megan Huff, Internal Medicine » Deana King, Internal Medicine » Sarah Kinsley, Plastic Reconstructive Surgery » Darla Lovern, Centralized Support » Carla Markham, Carilion Clinic Medical Home Roanoke » Branden Robertson, Neurosurgery » Lori Rodgers, Education & Organizational Development 9 - Rising Above the Occasion
» Stacy Stump, Cardiac Rehabilitation » Emily Truelson, Process Improvement » Tara VanDoren, Infection Control » Jessica Wills, Clinical Informatics » Jim Wong, M.D., Infectious Disease Honorable Mention:
» Monica Whalen, Carilion Clinic General Surgery, NRV Courage Award Winner: Patient Surgery Without Lights
» Melinda Bailey, 10 South Oncology, CRMH » Theo Furrow, Maintenance » Trish Gaither, 10 South Oncology, CRMH » Meghan Hagedorn, D.O., OB/Gyn Residents » Jaclyn Nunziato, M.D., Obstetrics & Gynecology » Robert Shafer, M.D., ACV, Inc. » David Starnes, Maintenance Curiosity Award Winner: The Impact of the Influenza Vaccine on the Orthopaedic Surgical Patient
» Jane Burnette, Library » Kim F. Carter, Nursing Research » Ellen Dalton-Ward, Orthopaedics » Ryan Harris, D.O., Orthopaedic Surgery » Mariana Salamoun, Health Analytics Research » Hunter Sharp, Health Analytics Research » Cindy Ward, Nursing Quality & Safety
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BEACON UNIT OF EXCELLENCE SILVER AWARD BY THE AMERICAN ASSOCIATION OF CRITICAL CARE NURSES (AACN) » CCU, 7 South ICU, CRMH
BECKER’S HOSPITAL REVIEW » Patrice M. Weiss, M.D., Executive Vice President and Chief Medical Officer, 100 Hospital and Health System CMOs to Know
BEE AWARD » Gladys Bleedy, 7 South PCU, CRMH » Leanna Coderre, Antepartum, CRMH » Madison David, 8 Mountain PCU, CRMH » Katrina Ferguson, 11 South Pediatrics, CRMH » Rose Lindeberg, The Birthplace, CNRV » Stacy Rosinski, 10 South, CRMH
BEST HOSPITALS IN VIRGINIA 2020-2021 BY U.S. NEWS & WORLD REPORT » CRMH
BEST OF ROANOKE AND NEW RIVER VALLEY AWARDS BY DISCOVER SWVA MAGAZINE » Carilion Wellness Westlake, Franklin County Best Fitness Gold » Carilion Wellness, Roanoke City Best Fitness Bronze » Carilion Wellness, Roanoke County Best Fitness Gold » Carilion Wellness Roanoke, Salem Best Fitness Silver
2019 CHIME HEALTHCARE’S MOST WIRED » Carilion Clinic, Certified Level 8
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2020 CHIME HEALTHCARE’S MOST WIRED » Carilion Clinic
DAISY AWARD FOR EXTRAORDINARY NURSES AWARDED LOCALLY THROUGH THE DAISY FOUNDATION » Kristie Brown, Infusion Center, CNRV » Brittney Dao, The Birthplace, CNRV » Amanda Farmer, Medical Care Suite, CNRV » Dana Hodges, Resource Nurses, CNRV » James Sehen, O-P Prep, CNRV » Polly Smith, Endoscopy, CNRV » Susan Wells, CCU, CNRV
2020 DICK DAVIDSON NOVA AWARD BY THE AMERICAN HOSPITAL ASSOCIATION » Carilion Clinic
DISTINGUISHED ALUMNAE AWARD BY MAXINE PLATZER LYNN WOMEN’S CENTER AT UNIVERSITY OF VIRGINIA » Nancy Howell Agee, President and CEO
EDUCATION AWARD BY THE WILDERNESS MEDICINE SOCIETY » Stephanie Lareau, M.D., Emergency Medicine, CRMH
EMPLOYEE ART SHOW AWARDS Adult Amateur » Christine Fimbel, Presurgical Testing, CRMH, First Place » Susan Singleton, Speech—Language Pathology, CRMH, Second Place » Dorros Evans, Orthopaedic—Coding, Roanoke, Third Place 13 - Rising Above the Occasion
» Caroline Butt, Care Coordination, Roanoke, Honorable Mention » Lacy Nichols, Orthopaedic—Coding, Roanoke, Honorable Mention Adult Intermediate » Rachel Heletz, Hollins University Student Health, First Place » Bridgett Ratliff, Food Services, CRMH, Second Place » Casey Arden, Orthopaedic Clinical Support, CNRV, Honorable Mention » Tammy Campbell, Department of Pediatrics Administration, Roanoke, Honorable Mention » Alyssa Strazanac, Internal Medicine Residents, CRMH, Honorable Mention Adult Professional » Genevieve Neice, Pharmacy Operations, CRMH, First Place » Sarah McMillan, Carilion Design, Third Place » Jenna Pynn, Inpatient Psychiatry, CNRV, Honorable Mention » Laura White, P.A., Cardiothoracic Surgery, Roanoke, Honorable Mention
ENVIRONMENTAL EXCELLENCE AWARDS BY THE VIRGINIA WATER ENVIRONMENT ASSOCIATION (VWEA) » Commonwealth Linen Services » Engineering, CRMH
EVS HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS (HCAHPS) AWARDS » 7 Mountain PCU, Highest Patient Experience Award » 9 South PCU, Positive Change Award » 9 Mountain PCU, Top Performer in EVS HCAHPS
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2020 EXEMPLARY PHSYCHIATRIST AWARD PRESENTED BY NATIONAL ALLIANCE ON MENTAL ILLNESS » Robert Trestman, Ph.D., M.D., chair of Psychiatry and Behavioral Medicine
GOLD LEVEL GO CLEAR AWARD BY THE ASSOCIATION OF PERIOPERATIVE REGISTERED NURSES » CFMH
GOLD SUSTAINABILITY HEROES AWARDS PRESENTED BY CARILION CLINIC » 9 South ICU, CRMH » 7 West, CRMH
GREAT CATCH AWARDS PRESENTED BY CARILION CLINIC » Kip Barhaugh, M.D., Emergency Medicine Resident » Kristin Brandenberger, Pharmacy, CFMH » Kristin Bubel, M.D., Psychiatry Resident » Donna Deadrick, Pediatrics, Jefferson Plaza » Patricia Dell, D.O., Family Medicine Resident » Gredel Howell, MRI Technologist, Mobile Imaging » Guy Katz, M.D., General Surgery Resident
HEALTHCARE WITH A HUMAN TOUCH AWARDS PRESENTED BY CARILION CLINIC » Brandon Akers, Psychiatric Medicine, CNRV » Whitney Ashley, Operating Room, CFMH » Susan C. Anderson, Case Management, CRMH » Lori Bocock, Cardiac Rehabilitation, CRMH » Jacqueline Bohon, 7S PCU, CRMH » Kathryn Booth, 7W PCU, CRMH » Sarah Bradberry, Rehabilitation, CRCH
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» Kim F. Carter, Nursing Research, CRMH » Tara Croy, Nursing Administration, CNRV » Teresa Cumiford, ICU, CGCH » Erika Cunningham, Case Management, CRMH » Melissa Dalton, Obstetrics, CNRV » Marlene Deacon, Home Health and Hospice, Lexington » Kathleen Delp, Emergency Department, CGCH » Kayla Demma, Emergency Services, CRMH » Erin Dickerson, 6W CCDU, CRMH » Martin Dittler, CRNA Services, CFMH » Angela Ferguson, ENT Surgery, 3 Riverside » Amy Funk, Surgical Care Suite, CNRV » Connie Hicks, 10 Mountain PCU, CRMH » Dana Hodges, Resource Nurses, CNRV » Patricia Hudson, Forensic Nurse Examiner, CNRV » Sharon Ingram, Family Medicine, Roanoke and Salem » Amy Jeffreys, 9S ICU, CRMH » Lacie Jones, Labor and Delivery Services, CNRV » Melinda Kearns, Rehabilitation Unit, CRCH » April Kirk, Emergency Department, CFMH » Melissa Layton, Urology, Christiansburg » Bonnie Lockhart, Medical/Surgical, CTCH » Rafael Madejas, Resource Pool Nursing, CRMH » Nicole Marletta, ENT Surgery, 3 Riverside » Kerri Mays, Medical/Surgical, CFMH » Jill McCullough, 7S PCU, CRMH » Kristen Mills, 10 Mountain PCU, CRMH » Heather Moreno, VICU, CRMH » Ruth Ndolo, Clinical Research Coordinators, Clinical Research » Shannen Plaster, 9 Mountain ICU, CRMH » Susan Rivers, Primary Care Services, Life-Guard » Pamela Seay, ICU, CSJH » Meghan Sigmon, CCU, CNRV » Benjamin Umpenhour, 8S PCU Radius, CRMH » Laurel White, 9S ICU, CRMH » Ashley Worley, Women’s Health, CNRV Rising Above the Occasion - 16
HONORABLE MENTION FOLIO AWARDS » Fall 2018/Winter 2019 Carilion Medicine magazine: Special Report
on Health Behaviors » Spring/Summer 2019 Carilion Medicine magazine: Building a Better Doctor
2019 HONORABLE MENTION NATIONAL COMPASSIONATE CAREGIVER OF THE YEAR AWARDED BY THE SCHWARTZ CENTER ORGANIZATION » Phyllis Whitehead, D.N.P., Palliative Medicine, CRMH
LEVEL V OF THE WE HONOR VETERANS PROGRAM AWARDED BY THE NATIONAL HOSPICE AND PALLIATIVE CARE ORGANIZATION » Hospice New River Valley
2019 MOUNTAIN LAUREL AWARD PRESENTED BY APPALACHIAN CENTER FOR WILDERNESS MEDICINE » Stephanie Lareau, M.D., Emergency Medicine, CRMH
50 MOST INFLUENTIAL VIRGINIANS AWARDED BY VIRGINIA BUSINESS MAGAZINE » Nancy Howell Agee, President and CEO
100 MOST INFLUENTIAL PEOPLE AWARDED BY MODERN HEALTHCARE » Nancy Howell Agee, President and CEO
2019 NCAD CHAMPION AWARD FROM THE NATIONAL CONFERENCE ON ADDICTION DISORDERS » David Hartman, M.D., Psychiatry, Roanoke 17 - Rising Above the Occasion
PARTNER FOR CHANGE AWARD BY PRACTICE GREENHEALTH » CNRV » CRMH
2019 PAST PRESIDENTS’ HONORARY MEMBER AWARD BY CLINICAL CONGRESS OF THE AMERICAN COLLEGE OF SURGEONS » Bryan Collier, D.O., Trauma Surgery, CRMH
2020 RECOGNIZED NEONATAL RDN AWARD AWARDED BY THE PEDIATRIC NUTRITION PRACTICE GROUP (PNPG) » Dena L. Goldberg, Nutrition Services
REGIONAL EMS AWARD FOR NURSE WITH OUTSTANDING CONTRIBUTION TO EMS AWARDED BY WESTERN VIRGINIA EMS COUNCIL » Dan Freeman, Trauma Services, CRMH
SCOPY AWARD BY THE AMERICAN COLLEGE OF GASTROENTEROLOGY » Lindsey Bierle, D.O., Medical Education and Research, CRMH
2020 TEACH (TEACHING EXCELLENCE ACADEMY FOR COLLABORATIVE HEALTHCARE) AWARDS » Jennifer Bath, Trauma Services, Scholarship of Teaching and Learning
Award » Kathleen Dorey, Basic Science Education, Educator Mentorship Award » Emily Holt Foerst, Student Affairs/Basic Science Education, Feedback Award » Douglas Grider, M.D., Basic Science Education, Bonus Award 2020 Excellence in Adaptive Teaching » Natalie Karp, M.D., Obstetrics and Gynecology, Rising Star Award » Rebecca Pauly, M.D., Internal Medicine, Feedback Award » David Trinkle, M.D., Interprofessionalism/Psychiatry, Innovative Teaching Award Rising Above the Occasion - 18
TRENDS ROTHMAN CUSTOMER CONFERENCE » Brandie Bailey, CRMH, Peer-Reviewed Publication Award » CRMH, Rothman Index Award for Analytics
2020 V3 READINESS AWARD BY THE VIRGINIA VALUES VETERANS (V3) PROGRAM » Carilion Clinic
2019 VIRGINIA NURSE OF THE YEAR AWARDS PRESENTED BY MARCH OF DIMES » Lia Boggs, Pediatrics, CRMH, Pediatric Award » Lisa Dishner, Behavioral Health, CRMH, Behavioral Health Award » Garrett Lawhorn, OB-GYN Maternal Fetal Health, CRCH, Women’s Health Award
VIRGINIA NURSE’S ASSOCIATION » Brandie Bailey, 9S ICU, CRMH, Leadership Excellence Award for
Nurse Manager/Director » Carilion Clinic Roanoke Campus, 4th Magnet designation » Kim F. Carter, Nursing Research, CRMH, Leadership Excellence Award for Nurse Researcher » Arielle Watkins, 8 MTN ICU, CRMH, Leadership Excellence Award for Direct Patient Care Leader Patient Safety
2019 VIRGINIA SPEAK UP FOR SAFETY AWARD BY VIRGINIA HOSPITAL & HEALTHCARE ASSOCIATION » Paige Perkins, Intensive Care Unit, CSJH
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W3 AWARDS PRESENTED BY THE ACADEMY OF INTERACTIVE AND VISUAL ARTS » Best Practices Gold Award—Carilionclinic.org, Department of
Orthopaedics specialty section » Healthcare & Health Services Silver Award— Carilionclinic.org, Department of Orthopaedics specialty section » Best Visual Appeal Experience Silver Award— Carilionclinic.org, Department of Orthopaedics specialty section
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