Benefits of digital signage solution integrated with queuetoken management solution

Benefits of Digital Signage Solution Integrated With Queue/Token Management Solution Queue/ token management in the Healthcare and the Banking & Financial sectors is an important task.

Today, these industries are aggressively deploying efficient Digital Signage solutions for managing their patients and customers, respectively. Integrating digital signage with a queue or token management solution ensures a continuous supply of updated queue information with interesting and suitable visuals, and actually decreases the perceived wait time by a considerable margin, as people remain engaged and entertained with the digital display. The ability of Digital Signage software to regularly updated relevant information during the strategic hours of the day makes the software a hot purchase by these sectors.

Non-stop Mass Communication With its ability to continuously communicate with the crowds, the Digital Signage software is the perfect display solution for the waiting areas/lounges, transactions kiosks and the teller counters.

This software platform for improved customer service can optimize transactional kiosks, dynamic LCD, LED or Plasma display boards, in the hospitals, nursing homes, healthcare centres, banks and financial institutions.

It is when a customer stands in a queue, the waiting time begins – this is truly the time when the retail banking experience takes place, and it is also the precise love-it-or-leave-it moment for the customer, when they decide to stay back or depart with little intention of coming back.

What digital signage can actually do in a situation like this is to keep the waiting customers happy. How? This advanced technology with its attractive and intelligent display of information can convert the agitated customer into a wilful waiting customer, who is enjoying his/her time watching the entertaining content such as live TV, videos, animations or images on digital signage display.

Thus, with the implementation of Digital Signage software along with queue management system , hospitals and banks can eliminate customer frustration, and strengthen customer acquisition and retention.

Features One of the most prominent features of Digital Signage software is its ability to integrate with other software such as queue management system, meeting room management etc. This feature allows the customers to engage and enjoy the promotional messages, while standing in the queue. Often experts, consider this technology as the winning streak for a single queue formation for optimising the customer endeavour.

By installing this radical software platform it is a win-win situation for both the service provider and the client.

Virtual Queuing Most queue and token management with Digital Signage software solution also come with a cloud based virtual queuing system, which is a major advantage for the customer. How? A cloud based virtual queuing system eliminates the need of a physical queue, by allowing customers to register their place in the queue, using their PC or Smartphone, and be notified about their turn, through text messages delivered on their phones or onsite electronic display. How very convenient, isn’t it?

Improved service efficiency, decreased real time and perceived wait time, a centralized media management and the availability of real time analytics are only some of the chief benefits of integrating Digital Signage software with queue and token management solutions.