2011 RiderTrac Brochure

Page 1

RiderTrac RiderTrac Way Ahead. Thank you for your time and consideration as you review our brochure. All of our products are designed to increase customer retention, boost store traffic, and help dealers tackle real world problems on a daily basis. I would also like to invite you to contact us at our headquarters if we can be of any service to you, or if you have any questions or comments about our company.

Randy Johnson President

Visit our website to view testimonials and learn more.

Call: 877.564.1383 Click: RiderTrac.com

rev41811225


Our Email Marketing Package is an easy, automatic, and cost effective way to stay in touch with customers, supplement your existing advertising initiatives, and help increase floor traffic. n E-Thank You with Survey (After Bike Purchase) n E-Thank You with Survey (After 16 months) n On Demand Email Blasts (1 per month) n Data Extraction and Purification n Online Easy to Read ROI Reports

According to a recent study, Americans spend approximately 32.7 hours per week online.

KeepYour Customers

From The Competition

PRE-PAID MAINTENANCE & GIFT CARDS

Email Marketing Package


Our Pre-Paid Maintenance plan, called Platinum, can replace your existing maintenance program or we can build one especially for you. Platinum is easy to understand, easy to manage, and it also includes rewards and special benefits that make it easier to sell. n You Keep All of the Money

n Easy to Sell as Upgrade to Rewards

n Easy Online Tracking Reports

n Includes Rewards, Benefits, Coupons

n Several Flexible Options

n Low Admin Fee, Breakage Adds Up

Reach More Customers With Email

Marketing

Gift Cards Our Gift Card program allows you to sell your own customized gift cards to customers for birthdays, holidays or when selling a bike, to close more deals. n Increase Traffic

n Increase Customer Retention

n Close More Deals

n Use as Give-A-Way for Upset Customers

n Great for Holidays and Birthday Gifts

n Affordable Online Transaction Site

EMAIL WELCOME

Pre-Paid Maintenance


Our Live Survey Call program contacts customers 30 days and 17 months after bike purchase to ensure good CSI scores.

n 30 Day Purchase Survey

n Improve CSI Scores

n 17 Month Ownership Survey n Easy-to-Read ROI Reports

Ghost Calls Our Ghost Call program has live operators that call your store and pretend to be a customer shopping for parts, service, apparel, accessories, or sales. These calls will open your eyes to the missed opportunties that happen every day in your store. n 12 Calls Each Month

n Report Emailed w/Recordings

n Random Calls Create Realism

n Private Number

Give Your

Customers

AReason To Visit You

RIDER REWARDS

Live Survey Calls


We’ve developed a simple, effective rewards program that is especially designed for the motorcycle industry and only good at your store. All transactions are completed online and customers are rewarded with a percentage of amount they spend that they can use on their next purchase. n No Hardware – All Transactions Online

n Awesome Email Capture Tool

n Earn 5% of Amount Spent for Next Visit n Consumer Site to Check Balance n E-Receipts & E-Rewards Statements

n Points Based Rewards Also Available

Custom Photo Package Custom photos are an impressive reminder of where customers purchased their bike and it gives them a great feeling knowing that your dealership cared enough about them to make a lasting impression. n Digital Camera

n Customizable Coupon Offer

n 3 Different Sizes

n Secure, Online Website Access

n Point-of Sale Material

n Training and Installation

Get More

Customer

Feedback

Instantly

PHONE

Rider Rewards


Increase your floor traffic with our Direct Mail program that uses addictive ‘Scratch & Save’ offers to entice customers back into your store. Customers love playing the game – it’s like getting a lottery ticket in the mail! n Unique Data Purification Process n Addictive Scratch & Save Offers n Variable Discounts n Customer Address Update Report n Detailed ROI Reports n Awesome Response Rate

The average American has 4 email addresses and 3 phone numbers - but they only have 1 mailbox and they check it everyday.

Get Your Customers Back Into Your Store

DIRECT MAIL

Direct Mail


Increase your floor traffic with our Direct Mail program that uses addictive ‘Scratch & Save’ offers to entice customers back into your store. Customers love playing the game – it’s like getting a lottery ticket in the mail! n Unique Data Purification Process n Addictive Scratch & Save Offers n Variable Discounts n Customer Address Update Report n Detailed ROI Reports n Awesome Response Rate

The average American has 4 email addresses and 3 phone numbers - but they only have 1 mailbox and they check it everyday.

Get Your Customers Back Into Your Store

DIRECT MAIL

Direct Mail


We’ve developed a simple, effective rewards program that is especially designed for the motorcycle industry and only good at your store. All transactions are completed online and customers are rewarded with a percentage of amount they spend that they can use on their next purchase. n No Hardware – All Transactions Online

n Awesome Email Capture Tool

n Earn 5% of Amount Spent for Next Visit n Consumer Site to Check Balance n E-Receipts & E-Rewards Statements

n Points Based Rewards Also Available

Custom Photo Package Custom photos are an impressive reminder of where customers purchased their bike and it gives them a great feeling knowing that your dealership cared enough about them to make a lasting impression. n Digital Camera

n Customizable Coupon Offer

n 3 Different Sizes

n Secure, Online Website Access

n Point-of Sale Material

n Training and Installation

Get More

Customer

Feedback

Instantly

PHONE

Rider Rewards


Our Live Survey Call program contacts customers 30 days and 17 months after bike purchase to ensure good CSI scores.

n 30 Day Purchase Survey

n Improve CSI Scores

n 17 Month Ownership Survey n Easy-to-Read ROI Reports

Ghost Calls Our Ghost Call program has live operators that call your store and pretend to be a customer shopping for parts, service, apparel, accessories, or sales. These calls will open your eyes to the missed opportunties that happen every day in your store. n 12 Calls Each Month

n Report Emailed w/Recordings

n Random Calls Create Realism

n Private Number

Give Your

Customers

AReason To Visit You

RIDER REWARDS

Live Survey Calls


Our Pre-Paid Maintenance plan, called Platinum, can replace your existing maintenance program or we can build one especially for you. Platinum is easy to understand, easy to manage, and it also includes rewards and special benefits that make it easier to sell. n You Keep All of the Money

n Easy to Sell as Upgrade to Rewards

n Easy Online Tracking Reports

n Includes Rewards, Benefits, Coupons

n Several Flexible Options

n Low Admin Fee, Breakage Adds Up

Reach More Customers With Email

Marketing

Gift Cards Our Gift Card program allows you to sell your own customized gift cards to customers for birthdays, holidays or when selling a bike, to close more deals. n Increase Traffic

n Increase Customer Retention

n Close More Deals

n Use as Give-A-Way for Upset Customers

n Great for Holidays and Birthday Gifts

n Affordable Online Transaction Site

EMAIL WELCOME

Pre-Paid Maintenance


Our Email Marketing Package is an easy, automatic, and cost effective way to stay in touch with customers, supplement your existing advertising initiatives, and help increase floor traffic. n E-Thank You with Survey (After Bike Purchase) n E-Thank You with Survey (After 16 months) n On Demand Email Blasts (1 per month) n Data Extraction and Purification n Online Easy to Read ROI Reports

According to a recent study, Americans spend approximately 32.7 hours per week online.

KeepYour Customers

From The Competition

PRE-PAID MAINTENANCE & GIFT CARDS

Email Marketing Package


RiderTrac RiderTrac Way Ahead. Thank you for your time and consideration as you review our brochure. All of our products are designed to increase customer retention, boost store traffic, and help dealers tackle real world problems on a daily basis. I would also like to invite you to contact us at our headquarters if we can be of any service to you, or if you have any questions or comments about our company.

Randy Johnson President

Visit our website to view testimonials and learn more.

Call: 877.564.1383 Click: RiderTrac.com

rev41811225


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