The Carphone Warehouse Engage Business Guide - August 2010

engage Business Guide

Summer/Autumn 2010

iPhone 4

The complete business guide

WIN!

Top Business Apps

The best productivity apps for your smartphone

Smartphone Security

Managing and protecting data on your business smartphone

A brand new Samsung Galaxy S smartphone Read our full review on page 17

Your essential guide to what’s hot for your business Freephone 1800 719 997 | Email business@cpwplc.com CPW_1_cover final.indd 1

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Sony Ericsson X10

Nokia E72

Freephone 1800 719 997 or email us on business@cpwplc.com today Sony Ericsson X10 is â‚Ź205.79 and Nokia E72 is â‚Ź98.35 and are available to 31/08/2010, or while stocks last, to new and existing eligible O2 business customers, who sign up to O2 Release Edge Plus on an 18 month contract. Price plan includes 3GB of data for email and internet usage. A fair use policy applies for texts, calls to O2 workmates (on account O2 to O2) and calls to nominated landlines. Data charges for use over 3GB apply. Charges apply when roaming. All prices ex VAT. See o2.ie for terms.

Introduction | 3

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Welcome Our new business guide is designed to help you find the best products and services to suit your business.

Contents

Business best sellers ............................4 iPhone 4 – the business guide..........6

Our expert Business Team offers impartial advice on all of the operating systems, handsets and networks. We are on hand to advise you of the most suitable tariff options across three major mobile networks. We offer a complete solution tailored to your company’s requirements.

Top business apps ..............................8

We have also commissioned Marie Boran of Gadget Republic to give independent reviews of the latest business gadgets.

Down and QWERTY .......................... 14

Amy Herbert, Corporate Manager, The Carphone Warehouse

Competition ...................................... 18

All kitted out....................................... 10 Smartphone security ....................... 11 The smartphone showdown .......... 12

The Gadgetrepublic review ........... 17

Tech and the City ............................. 19 Welcome to the first issue of Engage, the business buyer’s guide for The Carphone Warehouse.

For Summer/Autumn 2010 we’re excited to bring you our in-depth look at the allnew iPhone 4, including how it performs as a business phone, and Gadgetrepublic.com reviews the high-spec Galaxy S from Samsung, an impressive Android handset.

Check out our recommended mobile apps on pages 8 and 9 and our smartphone security tips on page 11.

Choose your weapon ..................... 21 Mobile broadband ..........................22 What to look for in a laptop ...........23 Important: Due to the fast-moving nature of this market, prices and availability are subject to change. Please note that whilst care and attention has been taken to ensure that all information is accurate at the time of going to print (date 21.07.2010), The Carphone Warehouse Group PLC accepts no responsibility for any errors or omissions, whether caused by negligence or otherwise, or for any loss, however caused, occasioned to any person by reliance on it.

Marie Boran, Editor, Gadgetrepublic.com

At a glance

4

6

12

22

Best Sellers

iPhone 4

Smartphones

Broadband

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21/07/2010 17:21:55

4 | Business best sellers

| Engage

Business best sellers

An introduction to our best-selling handsets.

OS OS

8

OS

7

6

5

4

BlackBerry 8520

BlackBerry 9700

HTC Touch Pro 2

Sony Ericsson X10

Nokia E72

The Curve 8520 is a budget-conscious BlackBerry with all the data security and corporate email functionality that RIM is known for.

As a step up from the Curve, the BlackBerry Bold 9700 has 3G plus Wi-Fi connectivity on board and has built-in GPS as well as a crisp highresolution screen.

The HTC Touch Pro 2 is a Windows Mobile smartphone aimed at the business user while appealing to all with a 3.6-inch TFT-LCD touchsensitive screen and 3.2 megapixel autofocus camera.

This is the first Android-based smartphone from Sony Ericsson and combines the flexibility of Google’s mobile OS with the reliability of the Sony Ericsson brand.

Push email from Exchange and IBM Lotus Notes Traveler as well as Gmail and Hotmail make this a handy device for keeping on top of your inbox.

This handset offers Wi-Fi and Bluetooth connectivity and its 2.46-inch display shows media in a wide range of formats including MPEG4, H.263, H.264 and WMV3 on the dedicated media player.

A forthcoming software release means that you will soon be able to sync the BlackBerry with contacts, calendars and notes on your Mac.

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The MicroSD slot means that you can expand storage by up to 16GB and the optical trackpad makes for straightforward navigation.

Running on Windows Mobile 6.1 Professional it uses the new My Phone cloudbased secure backup service for contacts, calendars, photos, text messages, plus it works perfectly with Microsoft Exchange.

The Xperia X10 comes with Google Maps, Gmail and YouTube, plus you can download Google Earth, Gesture Search and Finance for free from Android Market.

Notable features include great battery life, an Office document editor (including Microsoft Office 2007) and remote wipe should your handset be lost or stolen.

Additionally it supports Microsoft Exchange, and has an 8.1-megapixel camera with smile detection.

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Business best sellers | 5

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‘The Curve 8520 is a budgetconscious BlackBerry with all the data security and corporate email functionality that RIM is known for’ OS

OS

OS

Up & coming Sony Ericsson X10 mini Pro Get all the customisability and functionality of Sony Ericsson’s X10 Android handset but in a pocketsized and beautifully designed form.

Even though this phone is enticingly compact what makes it a winner is the slide out keyboard, which is a full QWERTY and easy to use.

3

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Nokia E52

Nokia 5230

Nokia 6303

It may not be a QWERTY smartphone but this compact handset is powerful and delivers a mobile desktop experience with business email, document editing and security.

The budgetfriendly 5230 is an eye-catching touchscreen device that performs as well as an mp3 player and social networking hub as it does when delivering email to your fingertips.

This classic alphanumeric handset from Nokia has a MicroSD memory card slot for up to 4GB of storage and gives a sturdy seven hours of talktime or 450 hours on standby.

The E52 also has one-touch keys for email and calendar, as well as a handy motion sensor for meetings that silences your phone when you turn it face down.

The built-in GPS receiver works well with Ovi Maps 3.0 and it supports conference calling with up to six participants.

>> For its size, the X10 mini Pro is likely the most powerful smartphone on the market.

There is an integrated handsfree speakerphone and for productivity it supports PC synchronisation with Nokia Ovi Suite, which includes text message management.

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21/07/2010 17:08:50

1

6 | iPhone 4

| Engage

The business guide to the

iPhone 4 Facetime The iPhone 4 has two cameras: one at the back and one at the front. This allows for mobile videoconferencing and in conjunction with the brand new Facetime technology from Apple you can hold high-quality, highdefinition video calls over Wi-Fi. As soon as you make a call over 3G it switches straight onto Wi-Fi when you hit the Facetime button – a truly useful feature for the modern mobile workforce. You can also share what you’re seeing using the camera at the back of the phone, making this ideal for on-the-fly presentations.

Folders for apps Do you have scores of apps cluttering up your iPhone? Folders make it easier to organise these and places them into folders based on category. This leaves room for a grand total of 2160 apps organised on your iPhone at any one time.

Email Unified inbox You can now switch between multiple email accounts or have all your email come into one unified inbox. There is also the addition of threaded messaging to make following the conversation easier.

Multitasking The latest iPhone OS brings multitasking, which not only means that you can have several applications open at once but also makes for quick switching between these apps.

Apple has designed the multitasking technology so that it doesn’t effect application performance or drain the battery.

Microsoft Exchange support This works with Microsoft Exchange Server 2007 as well as most IMAP-based accounts. It communicates directly with your Microsoft Exchange Server via Microsoft Exchange ActiveSync (EAS).

Microsoft Direct Push The exchange server automatically pushes email, contacts and calendar events to iPhone and iPad Wi-Fi + 3G if a cellular or Wi-Fi data connection is available.

The most useful business application is the ability to make cost-effective VoIP calls on a client such as Skype while still having the ability to check email or access documents.

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iPhone 4 | 7

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Apple’s next-generation smartphone is as powerful in the enterprise environment as it is as a consumer device. There are key features that make it an ideal handset for deployment across your organisation in terms of security, flexibility and compatibility, including powerful email integration and VPN support.

Deployment Configuration You can set up each iPhone manually or alternatively manage an entire fleet with the iPhone Configuration Utility, a desktop application for PCs and Macs to allow IT admin to easily create, maintain and sign configuration profiles for employee iPhones.

Wireless authentication

High-definition video Regular businesses are beginning to use more video, whether they are recording footage at a conference, putting together some ideas for a presentation or perhaps making a video to upload online for customers.

With HD video on the iPhone 4 you can record and edit your footage onboard and upload straight to YouTube or send via email. The iMovie app gives the option of adding polish in the form of themes, titles, soundtracks and more.

‘As powerful in the enterprise environment as it is as a consumer device’

Devices can be authenticated and enrolled over-the-air using a Simple Certificate Enrollment Protocol (SCEP) server.

Security Passcode protection Apple recommends that passcodes be set on all devices for companies whose networks, systems, or applications don’t require a password or an authentication token. and the iPhone 4 supports many passcode policies including alphanumeric values, minimum passcode length, auto-lock and max number of failed attempts.

Remote Wipe Central control of all iPhone devices allows for remote wiping of all data and configuration information. This means the device is securely erased and returns to factory setting – perfect in case of loss or theft.

Control Restrictions As organisations use smartphones for business purposes they may want to restrict what the individual user can and cannot access on any given device. There are several restrictions available to the IT administrator: • Access to iTunes Music Store • Access to explicit media and content ratings in iTunes Store • Use of Safari and security preferences • Use of YouTube • Use of App Store and in-app purchase • Installing apps • Ability to screen capture • Automatic sync while roaming • Use of voice dialling • Enforce encrypted iTunes backups • Use of the camera.

VPN (Virtual Private Network) Your company can provide secure access to the private network on the iPhone 4, and if it uses Cisco IPSec, L2TP over IPSec or PPTP no additional network configuration of third-party apps are required in order to use company iPhones with your VPN.

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21/07/2010 16:21:27

8 | Top business apps

| Engage

Top biz apps If you want to get more out of your smartphone there are plenty of businessoriented apps out there that can increase productivity and turn your handset into a mobile office.

Apple App Store

PDF Reader (Pro Edition)

iPro Recorder

Out of Office iAssistant

This PDF document manager does more than simply let you open and read PDFs attached to your email – it also gives you the ability to upload and download PDFs on your iPhone to the web, open password-protected files, and even scan in images and documents to convert to PDF format.

The days of the dictaphone are limited! This iPhone app provides one-touch audio recording and playback and you can adjust the playback speed and easily jog through files, which is indispensable for transcribing. More impressively, you can fit up to 13 hours of uncompressed audio per GB.

The modern worker is quite mobile and all those trips and business meetings mean it can be difficult to get to your office desktop to set an ‘away’ message.

This little app is a life saver in that it lets you switch your Outlook Out of Office on or off, edit it and set it to kick in at pre-set times and even forward emails to a different account.

BlackBerry App World

DataBackup

Call Time Tracker

Think of all the important emails, calendar events and task lists you carry around with you on your BlackBerry. Now think of the worst-case scenario where it gets wiped. DataBackup is an essential app for backing up all of this data to an SD card so that it can be kept safe and restored if needed.

Would you love an Excel sheet of your mobile calls, neatly categorised by the clients and projects that you work on? Could you use that report to bill your time, expense part of your bill, generate a timesheet, or make sense of your mobile bill? If so, download Call Time Tracker now.

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Top business apps | 9

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Windows Marketplace for Mobile

MSN Money

Presentation Remote Control

Express News

This Microsoft-developed app is perfect for checking out the latest financial quotes. You can keep up to speed on stocks, currencies and mutual finds at a glance with an overview of the financial markets.

Making a PowerPoint presentation at a meeting or conference? If you set up this app on your Windows smartphone you can use it as a remote control for navigating through the slides and even highlighting sections of text and remotely draw or write on your slides from the phone screen.

Pull in up-to-the-minute news in over 250 categories including business, world news and technology without having to trawl through the net on your mobile web browser. You can also view a slideshow of the news in pictures.

‘Business apps can turn your handset into a mobile office’

Nokia Ovi Store

Florin Finance Tracker

Best Safe Lite

Call ReScheduler

Florin is more than a simple money-tracking app for managing your budget – it also allows you to create a number of accounts and log expenses.

The graphical reports give you a visualisation of how you’re doing at a glance.

We all know that for security purposes passwords and PIN numbers shouldn’t be scribbled on pieces of paper, written in diaries or saved in ordinary documents. To avoid risking your sensitive data Best Safe Lite uses BlowFish encryption and MD5 message digest algorithms to keep it locked away safely.

This free app targets salespeople.

The premise is simple: straight after you ring your list of target clients you can use the app to reschedule follow-up calls so each conversation ends by setting a reminder. This is something you could do manually but why not save time and let this app do it for you?

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21/07/2010 16:36:16

10 | Accessories

| Engage

All kitted out From making your phone car-friendly to extending its battery life and protecting it from scratches, the right accessories are a wise investment.

Bluetooth headset

Mobile essentials

• Golla case s • In-car char ger • Protective ca • Back-up ba ses ttery • Data cabl es • Memory ca rds

LG HBM-585 The 3.8mm slim design and silver-grey finish make this Bluetooth headset visually appealing and extremely lightweight at 5g. The LG HBM-585 has a charge time of less than two hours and comes with an in-car charger.

Fully installed Parrot MKi9200 This two-piece handsfree system has an LCD touchscreen while the wireless control can be placed on the steering wheel. It plays music as well as taking calls.

Visor kit

Recommended for the iPhone

Parrot Minikit Slim A portable in-car solution, the Minikit Slim automatically synchronises its phonebook with your handset contacts. You can mount it by clipping it onto the sun visor and it has voiceactivated dialling.

Cases with iPhone back-up MiLi Powerskin This super-slim case doubles as back-up power for the iPhone and is the thinnest external battery on the market. It almost doubles the iPhone’s battery life and comes with a USB power cable.

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Security | 11

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Top smartphone security tips While deployment of smartphones creates a flexible and mobile workforce, it also creates a new target for hackers so the corporate user should be securing these devices.

Update and enforce your IT policy Identify who in your organisation is using smartphones. Some employees could be using their personal handsets to access company information and if they are stolen you could lose sensitive data.

Update your IT policy to include smartphone usage guidelines and make sure newly purchased devices comply with security requirements, eg all smartphones must be encrypted and password enabled.

Engage ‘Kill Switch’ Should one of your smartphones go missing it is a good idea to have measures in place to counteract the risk of data loss.

‘Kill Switch’ options such as remote lock, wipe or deactivation are recommended.

GPS can be used to track a lost or stolen device. Apple has a Find My iPhone feature that displays your handset on a map, while YouGetItBack.com offers a tracking app for several handsets including Nokia, LG and BlackBerry.

Mobile operating systems There are myriad mobile operating systems out there, including BlackBerry, Symbian, Windows Mobile, Android, iPhone and WebOS.

Treat smartphones as if they were desktops or laptops, ie with the same level of security including firewalls and antivirus software.

Appropriate apps

The corporate administrator must be aware of these and keep up to date with patching, password security, data encryption, antivirus and firewalls for all these systems.

The temptation for employees with smartphones is to download every app possible, but beware that some apps could bypass security controls or act as a backdoor for unauthorised access.

Data security

Saying goodbye

These days smartphones can hold almost as much business-critical information as desktops in the form of emails, documents and SMS exchanges. This information should be managed as part of a data classi fication strategy so that Level 1 data is never allowed onto a phone to begin with and subsequent levels are encrypted appropriately.

Smartphones are constantly evolving and it’s a sure bet that every couple of years your organisation will get upgrades.

Ensure that all enterprise smartphones are completely wiped before disposal lest potentially sensitive information is left behind.

Wi-Fi and Bluetooth security Wi-Fi is great for accessing the web and Bluetooth serves as a reliable data-transfer protocol, but remember that these channels can be compromised by hackers monitoring sensitive data sent over the network.

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21/07/2010 16:05:57

12 | Comparing smartphones

| Engage

The smartphone showdown It’s pretty easy to define a smartphone. A smartphone is any one of those handsets that go far beyond the phonecall. They can run applications, send and receive email, allow you to surf the web and come equipped for multimedia.

The difficult part is choosing which mobile OS (operating system) to go with.

We take a look at a key handset on each platform and assess their key strengths.

OS

‘A smartphone goes far beyond the phonecall’ N97 Mini

iPhone 4

Symbian OS for Nokia

iOS 4

Talktime: 430 mins on GSM, 240 mins on WCDMA

Talktime: 720 mins on GSM, 350 mins on WCDMA

Screen size: 3.2-inch

Screen size: 3.5-inch

Touch interface: Yes

Touch interface: Yes, multitouch

Memory: 8GB internal (optional up to 16GB via MicroSD)

Memory: Up to 32GB internal

Customisability: Personalise the homescreen with live Facebook feeds, push email alerts, shortcuts and widgets User Interface: Touch interface with full slideout QWERTY keypad and dedicated camera button.

Comes with optional stylus

Customisability: Up to 11 ‘pages’ including home screen where apps and internet shortcuts including web apps can be added. Wallpaper for home screen and lock screen User interface: Home button, dedicated mute and volume keys, touch has pinch and zoom

Apps: Ovi Store, paid and free, moderate numbers of apps

Apps: App Store, paid and free, very wide range of apps

Sat Nav/Maps: Free sat nav with Ovi Maps. Digital compass on board

Sat nav/maps: Comes with Google Maps and has digital compass on board

Email: Supports multiple webmail accounts including Yahoo!, Gmail, Windows Live, Hotmail. Has Mail for Exchange and email web widget.

Email: Unified inbox for multiple webmail accounts including Yahoo!, Gmail, Mobile Me, AOL. Has support for Microsoft Exchange and threaded messaging. Push email

Internet tethering: No

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OS

Internet tethering: Yes

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d

Comparing smartphones | 13

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HTC HD2

BlackBerry Bold 9700

Windows Mobile 6.5

BlackBerry

Talktime: Up to 320 mins on WCDMA, 380 on GSM

Talktime: Up to 360 minutes on GSM and UMTS

Screen size: 4.3-inch *biggest screen

Screen size: 2.36-inch

Touch interface: Yes, multitouch

Touch interface: Yes, multitouch zoom

Memory: 512MB (optional up to 32GB via MicroSD)

Memory: Up to 16GB internal (optional up to 32GB via MicroSD)

Customisability: Has option to switch between HTC Sense or Windows Mobile 6.5, can pull in live widgets with weather, Facebook feeds

Customisability: Up to seven screens including home screen, ability to add apps, shortcuts and Android or HTC widgets. Android Live Wallpapers

User interface: Five buttons including dedicated Windows button and navigation buttons Apps: Windows Mobile Marketplace, paid and free, small but growing range of apps. HTC widgets can be downloaded also

Samsung Galaxy S Android Talktime: 769 minutes on 2G, 391 minutes on 3G

Sat nav/maps: Internal GPS and digital compass. No free sat nav

Screen size: 4.0-inch Super AMOLED

Camera: 5 megapixel, auto focus, Dual LED flashlight

Touch interface: Yes, multitouch zoom

Email: Support for multiple webmail accounts including Yahoo!, Gmail, Hotmail and Windows Live. Supports Microsoft Exchange and syncs with Outlook contacts on PC

Memory: Up to 16GB internal (optional up to 32GB via MicroSD)

Internet tethering: Yes, also acts as Wi-Fi router

User interface: Full physical QWERTY keypad, dedicated BlackBerry menu button and optical keypad Apps: BlackBerry World. Relative newcomer but fast-growing catalogue of quality apps Sat nav/maps: Has BlackBerry Maps but sat nav must be downloaded via Telmap Navigator app with annual subscription Camera: 3.2 megapixel, LED flash

Customisability: Up to seven screens including home screen, ability to add apps, shortcuts and Android or HTC widgets. Android Live Wallpapers

Email: Unified inbox. Support for multiple webmail accounts including Yahoo!, Gmail, Hotmail.

Supports Microsoft Exchange.

Push email

User interface: One home button plus two ‘hidden’ navigation buttons

Internet tethering: No

Apps: Android Marketplace.

Cannot buy paid apps yet but wide and fast-growing selection of free apps

OS

Sat nav/maps: Has free turn-byturn sat nav via Google Maps Navigation Camera: 5 megapixel, auto focus, smile shot, self shot Email: Support for multiple webmail accounts including Yahoo!, Gmail, Hotmail. Supports Microsoft Exchange. Push email Internet tethering: Yes, also acts as Wi-Fi router

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21/07/2010 16:10:32

14 | QWERTY smartphones

| Engage

Some smartphone users have gotten used to the look, feel and interaction that comes with a touchscreen phone, while others find the speed and convenience of the physical QWERTY keypad gives them the freedom they require.

Down and QWERTY Here are four solid performers when it comes to businessoriented QWERTY handsets.

Outstanding features: Reliable push email and unified inbox.

BlackBerry Bold 9700 The BlackBerry device is where it all began. RIM were the first to bring out a mobile device dedicated to managing email and some would say they are still the best at what they do.

For ease of use, straightforward push email and syncing of data and contacts between your handset and desktop/ laptop this is a great device, but a lot has happened since BlackBerry started, the biggest change being apps.

Check out BlackBerry World to add extra functionality to the Bold 9700.

The 2.36-inch-wide full QWERTY keyboard won’t have you mistyping or scrambling to find the appropriate letter and navigation couldn’t be easier with the optical keypad. This is the closest you will get to the keyboard-andmouse desktop experience.

Nokia E63 Another great QWERTY with a 2.36-inch screen and full physical keypad, the E63 is a solid business phone that allows for two customisable homescreens. This is something you might deploy across a workforce that may split the phone between business and personal use, allowing them to switch to more multimedia friendly uses at weekends.

There is no optical keypad here but the home button and dedicated email, calendar and address book buttons make for very speedy, no-nonsense use for any mobile workforce.

Those looking for call options will find plenty: there is an integrated hands-free speakerphone, automatic answer with headset or car kit and handy ‘any key answer’, plus voice dialling and conference calling.

Outstanding features: Remote lock and data encryption.

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QWERTY smartphones | 15

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Nokia E72 Starting with the design, this handset looks the part for the busy executive. The metallic edging and coordinated colouring in five muted tones adds to the overall package which includes an organiser that has a productivity bundle including a calculator, clock, currency converter, notepad, file manager and data synchronisation.

Quick Office is a great addition and gives the user the ability to read and edit documents, while Active Notes is not just for adding typed notes but also inserting voice memos, video clips, business cards and even bookmarks from websites while researching on the move.

Outstanding features: Professional looks and document editing on the fly.

‘The BlackBerry device is where it all began’ HTC Touch Pro 2 If you want a business phone with the best of two worlds look no further than the HTC Touch Pro 2. This phone has a 3.6-inch TFT touchscreen but tucked neatly beneath is a full slide-out QWERTY keypad so you can fire off emails speedily while having the interactive feel of touch navigation.

The Touch Pro 2 is a Windows Mobile 6.1 Professional device, so it has access to Windows Mobile Marketplace and accompanying apps while providing users with reliable syncing of Microsoft Exchange, Outlook address book and the Microsoft Office package of mobile Word and Excel plus One Note.

Outstanding features: Slide-out QWERTY keypad and Straight Talk unified comms functionality.

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21/07/2010 16:11:46

Discover the ultimate Android experience on our brilliant Super AMOLED screen.

The Samsung Galaxy S powered by Android. Featuring over 50,000 apps, Google’s Voice Guided Navigation, 4.0” Super AMOLED screen, HD record & playback, 1GHz processor for super fast internet access and Swype, the future of messaging.

The Samsung Galaxy S smartphone, get more out of life.

Welcome to more.

Search ‘Samsung Galaxy S’ Screen images are simulated. ©2010 Samusng Electronics Co. Ltd. Android is a trademark of Google, Inc.

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The business review | 17

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Reviewed by Marie Boran for The Carphone Warehouse

Samsung Galaxy S On the surface the Samsung Galaxy S is a slick, web-ready and social media savvy phone with apps and multimedia galore, but what lies beneath makes it a robust and flexible enterprise handset.

Visuals The first thing you’ll notice about the Galaxy S is the generously sized 4-inch screen. With Samsung’s ultrabright Super AMOLED display this is one of the best screens you’ll see on a smartphone this year.

The crisp visuals marry well with the 720p high-definition (HD) video recording and an impressive 5-megapixel camera with autofocus and blink, face and smile detection.

Using a HDMI adapter you can hook up the Galaxy S to your TV to play back HD video. Alternatively the AllShare application allows you to wirelessly play multimedia files via Wi-Fi on your desktop. Very clever.

User interface Although this touch-enabled phone defaults to a virtual QWERTY keyboard you can switch to alphanumeric if it is what you are used to and text can be inputted via handwriting recognition using your finger to trace the letters.

User experience Customising this phone is both easy and fun so no two Galaxy S handsets need look alike with the combination of widgets and apps.

Apps Layar This augmented reality app superimposes a virtual grid of the earth over what you see through your phone’s camera. Different ‘layers’ can be added, including Dublin Bus Stops, which displays the nearest stops and also gives the distance plus links to the timetable.

Google Goggles This is a visual search engine. Take a picture and Google will find a corresponding link on the web.

Google Maps Navigation This free sat nav application provides voice-guided turn-byturn directions , and it runs in the background so should you wish to check email or have a document open it will continue to calculate your route, alerting you when you need to change direction.

Connectivity The Wi-Fi connection makes for cost-effective VoIP (voice over internet protocol) calls through applications like Skype or Fring.

Aside from accessing the web via

3G or Wi-Fi there is also the option to use the Galaxy S as a tethering device so that it shares internet access. You can share your internet connectivity with more than one device by creating your own password-protected WAN network using the handset as a wireless hub.

Hardware specs The Samsung Galaxy S is quite powerful due to its 1GHz processor, and multitasking doesn’t pose a problem due to the 512MB of RAM. To complement this it comes loaded with 8GB or 16GB of storage.

Should you require more the MicroSD slot will take cards from 1GB to 32GB in size.

Productivity The pre-loaded ThinkFree Office suite is Microsoft Office compatible and provides a place to read and edit documents from your mobile both on and offline. Simply load documents into the ‘My Docs’ folder or access others from your ThinkFree Online account (free to sign up for).

There is also a Memo app for making notes; they are tacked on to a virtual noticeboard where they can be shared via email or Bluetooth.

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21/07/2010 16:13:07

18 | Competition

| Engage

WIN a Samsung Galaxy S Android smartphone!

Expand your universe by holding a Galaxy S in your hand!

The Galaxy S is Samsung’s latest Android smartphone packed with great features including:

• ThinkFree Office Mobile for working on your documents • A powerful internet browser with Flash and an RSS Reader • The ability to wirelessly play stored movies and pictures from the Galaxy S through your TV set or PC • Google Maps Navigation offers free turn-by-turn sat nav • Integrated calendar and to-do lists that sync with your desktop computer • Smart Alarm wakes you every morning with a gradual volume-increasing alert.

To be in with a chance of winning a brand new Galaxy S smartphone just answer this question: What is the name of the mobile operating system that the Galaxy S runs on? a. Robot

b. Android

c. Automaton

To enter simply email your answer along with your name and contact details to competitions@cpwplc.com* *Terms and conditions apply

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Girl tech | 19

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Tech and the City Photo: Rex Features

If you’re thinking girl tech, think classy, understated and stylish.

Speck iPhone case High fashion, fitted iPhone covers in bold, eye-catching designs.

Belkin Soft Laptop Cover A plush neoprene cover to protect your laptop while adding a soft feminine touch.

Sarah Jessica Parker knows how to make a statement with the right accessories Microsoft Wireless Mobile Mouse 3000 A compact and comfortable USB mouse with handy snap-in receiver for portability.

Xperia X10 mini All of your on-the-go internet, comms and email needs come in a high-tech phone that will fit easily into your pocket or handbag.

Sony Reader

iPod shuffle The tiniest music player known to (wo)man.

The iPod shuffle can hold up to 4GB of music.

VoiceOver tells you what song is playing at the press of a button.

Ditch the paperbacks for business trips and long-haul flights and replace them with the Sony e-Reader, which has enough space for thousands of digital books.

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21/07/2010 16:14:41

Be Bold.

BlackBerry® Bold 9700 smartphone TM

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28/07/2010 28/07/2010 13:33 13:27

Choosing a phone | 21

Engage |

Choose your weapon Baffled by the wide range of handsets on the market? Our guide gives you a handy checklist to make sure that whatever the phone you decide to purchase it will be well kitted out for your work week.

Battery Life If battery life is your ultimate priority then find out the various talktimes and standby times in hours.

There are, however, many ways of managing your power usage.

Smartphones have push alerts, Wi-Fi, auto-syncing of applications and 3G for streaming audio and video, all of which drain the battery. You may want to switch from 3G to EDGE when you’re not on the web and turn off Bluetooth and Wi-Fi when not needed. Don’t forget that multitasking handsets will leave the applications running in the background unless you shut them down.

Email The quickest way to turn your phone into a business tool is to get enterprise email up and running so that you can access your company mail in a convenient and secure manner.

Many organisations use Microsoft

Exchange to host their email. Most smartphones support this.

Unified Communications When a business is getting a unified communications (UC) solution installed they now automatically consider the mobile phone as part of this. Presence technology can include your phone because clients and colleagues can reach you on one device through voice, email or instant messaging (IM).

Storage Today’s phones carry around more information than most laptops did in the Nineties.

Multimedia capabilities Smartphone multimedia can have great business benefits.

Video, slideshows and notes can be shared and displayed on your handset to help illustrate your business presentation, while great audio means that you can easily switch between speakerphone and regular phone calls.

Apps There are plenty of productivity, budget, communications and enterprise apps, and an organisation can have its own proprietary apps deployed across its workforce’s handsets.

Most handsets such as the Nokia E71 or the HTC Desire come with on-board memory but also have a MicroSD slot. This means that you can buy extra memory in units from 1GB to 16GB with 32GB available but more difficult to come by.

Quick Tips • Don’t overcharge your phone – it weakens the battery.

• Try to play streaming audio/video over Wi-Fi connections to avoid using monthly data allowance.

• Try out the ‘Lite’ versions of apps before buying the paid version.

• Back up your contacts, emails and other data both online and offline.

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21/07/2010 16:17:17

22 | Mobile broadband

| Engage

Get moving with mobile broadband Depending on your business needs there are a few different options to get online while on the go.

USB modems All four mobile operators – O2, Vodafone, 3 and Meteor – have their own USB modem offerings.

These are plug and play USB units that provide 3G broadband connectivity for your laptop.

Depending on the operator you can get up to 30GB of a monthly download allowance and there is the option to chose from pay-as-you-go or pay monthly packages.

Highlight: Works anywhere there is a 3G signal.

Mobile Wi-Fi routers Mobile Wi-Fi routers are similar to USB modems but with two big differences. Firstly, you do not need to physically connect one to your laptop because it transmits the connection wirelessly. Secondly, Wi-Fi connection means that you can have more than one wirelessly enabled device on the same mobile router. Up to five devices including smartphones and laptops can use this at once.

Broadband bundles

Highlight: Share your Wi-Fi with more than one device.

Broadband bundles change from month to month. Details correct at time of going to print on 21.07.2010. *Pre pay allowance per day. 30 day allowance may vary. ^O2 price based on existing bill pay mobile phone customers. Non O2 customers €19.99. ^^Vodafone prices base on existing bill pay customers. Non Vodafone customers €19.99. **3 price based on existing bill pay mobile phone customers. New 3 customers €19.99 (excludes NBS customers). Direct debit only. Alternative payment methods may incur additional costs.

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21/07/2010 16:18:50

Laptops | 23

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What to look for in a laptop You don’t need to be an IT expert to find the perfect laptop. We look at some of the latest models and explain the most commonly used tech terminology.

Asus UL30

Samsung X420

Dell Studio 14z

If you’re looking for superior battery life the Asus UL30 runs for up to 12 hours on a full charge – a real all-day computer.

Lightweight (1.7kg) and super-slim, the Samsung X420 is easy to carry and will fit into almost any bag or case. It boasts a 14-inch glossy LED screen and HDMI connection to play content through HD TVs. It has 9.5 hours battery life.

Another 14-incher, the Dell Studio 14z is also super-thin but the difference is that it comes with a DVD drive for playing movies and of course loading up software.

With a 13.3-inch screen and brushed aluminium lid this feather-light laptop is an ideal travel companion.

Processor: 1.3 GHz Intel Celeron Dual Core HDD: 320GB RAM: 3GB Wi-Fi: Yes Bluetooth: No Optical drive: No

It has an energy-efficient LED display and a multi-card slot so you can easily load in data from handsets or digital cameras.

Processor: 1.2GHz Intel Core 2 Duo HDD: 500GB RAM: 3GB Wi-Fi: Yes Bluetooth: Yes Optical drive: No

It has a HDMI connection and media-card reader. Connectivity also includes three USB ports and there is a webcam for videoconferencing.

Processor: 1.6GHz Intel Pentium HDD: 500GB RAM: 3GB Wi-Fi: Yes Bluetooth: Yes Optical drive: Yes

Spec speak RAM

Processor

HDD

Random Access Memory or RAM is a type of data storage. It is where your operating system and applications in use are stored for quick access, so it is your working memory. The more RAM your laptop has, the zippier your operating system is.

This is measured in GHz. While 1GHz is adequate for a netbook you’re going to need a bit more for a laptop. If you’re on a budget sacrifice RAM over processing power because it is very easy to upgrade RAM but to upgrade the processor will require someone with computer know-how.

The hard disk drive is where your data is stored. You can always bump up your storage easily with the addition of an external hard drive such as the iomega external hard drive (up to 1TB).

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21/07/2010 16:19:09

Because you need to work flexibly, so does your broadband.

Introducing new broadband in a box. In the office, access the power of our fixed broadband. Or just plug the stick modem into your laptop to access the best performing mobile broadband wherever you need it.

Call in store today

Broadband subject to network coverage and availability. 12 month contract applies. For terms and conditions, see vodafone.ie