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Sample Test Chapter 3: Organizing the Police Department MULTIPLE CHOICE 1. The management concept that says that each individual in an organization is supervised by one immediate supervisor or boss who in turn reports to a higher supervisor is termed: a.
ladder of command
c.
span of con
b.
effective level of supervision
d.
chain of com
ANS: D PTS: 1 REF: p. 76
OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 2. The number of officers or subordinates a supervisor can supervise effectively is called: a.
chain of command
c.
span of con
b.
organizational index
d.
effective lev
ANS: C PTS: 1 REF: p. 80 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 3. The civil service system was created by the: a.
Pendleton Act
c.
Fourteenth
b.
Civil Rights Act of 1964
d.
Civil Service
ANS: A PTS: 1 REF: p. 82 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 4. The civil service system is a ____________________ system.
a.
nepotism
c.
reward
b.
favoritism
d.
merit
ANS: D PTS: 1 REF: pp. 8283 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 5. The police structure in the United States is: a.
military
c.
quasimilita
b.
civilian
d.
hemimilitar
ANS: C PTS: 1 REF: p. 82 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 6. Police officers are considered ____________________ members of the department.
a.
sworn
c.
civilian
b.
nonsworn
d.
local
ANS: A PTS: 1 REF: pp. 8384 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 7. Which of the following represents the standard order of civil service ranks within a police department from lowest to highest? a.
officer, sergeant, lieutenant, captain, chief
b.
corporal, officer, sergeant, lieutenant, captain, chief
c.
captain, officer, sergeant, corporal, lieutenant, chief
d.
officer, sergeant, corporal, lieutenant, captain, chief
ANS: A PTS: 1 REF: pp. 8487 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 8. The first officer at a crime scene is in charge until relieved, at which point the ____________________ takes charge of the scene. a.
captain
c.
sergeant
b.
lieutenant
d.
detective/in
ANS: D PTS: 1 REF: p. 85
OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 9. The first supervisor in the police chain of command is the: a.
detective
c.
lieutenant
b.
captain
d.
sergeant
ANS: D PTS: 1 REF: p. 85 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 10.
Who is generally in charge of a squad?
a.
master patrol officer
c.
lieutenant
b.
corporal
d.
sergeant
ANS: D PTS: 1 REF: p. 86 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 11.
Who is generally in charge of a platoon?
a.
captain
c.
inspector
b.
lieutenant
d.
detective
ANS: B PTS: 1 REF: p. 86 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 12.
The collection of all officers working a particular shift is called a:
a.
cohort
c.
platoon
b.
precinct
d.
staff
ANS: C PTS: 1 REF: p. 86 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 13. The process of removing sworn officers from nonenforcement jobs and replacing them by nonsworn personnel is called: a.
rationalization
c.
upgrading
b.
civilianization
d.
lateral trans
ANS: B PTS: 1 REF: p. 87 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks
14. An entrylevel police apprentice without general law enforcement powers suggested by the President’s Commission on Law Enforcement and Administration of Justice is a: a.
police agent
c.
community
b.
police officer
d.
reserve offic
ANS: C PTS: 1 REF: p. 87 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 15.
The police strike of 1919 occurred in:
a.
New York
c.
Chicago
b.
Pittsburgh
d.
Boston
ANS: D PTS: 1 REF: p. 90 OBJ: To acquaint you with the complexities of modern police organizations 16. The smallest geographical area a single patrol unit can patrol effectively is called a: a.
precinct
c.
beat
b.
sector
d.
zone
ANS: C PTS: 1 REF: p. 91 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 17. Using a traditional threetour system, how many officers does it take to cover one day? a.
2
c.
4
b.
3
d.
5
ANS: B PTS: 1 REF: p. 94 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 18. A patrol officer should report to his or her immediate ____________________, unless an emergency exists or speed is necessary. a.
department
c.
platoon
b.
sergeant
d.
precinct
ANS: B PTS: 1 REF: p. 76 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function
19. Police chiefs are possibly the key figure in the police organization because they: a.
get paid the most
b.
appear before local government agencies
c.
set the vision and tone for the department
d.
work shifts when officers are sick
ANS: C PTS: 1 REF: p. 87 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 20. The highly organized rank structure for sworn members of a department is known as: a.
functional command
c.
unity of com
b.
chain of command
d.
supervision
ANS: B PTS: 1 REF: p. 84 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 21.
An example of an operations unit in a police department would be:
a.
patrol
c.
training
b.
communications
d.
internal affa
ANS: A PTS: 1 REF: p. 96 OBJ: To introduce you to the major units of a police department and the functions they perform 22.
An example of an auxiliary unit in a police department would be:
a.
criminal investigations
c.
communica
b.
community relations
d.
training
ANS: C PTS: 1 REF: p. 97 OBJ: To introduce you to the major units of a police department and the functions they perform 23. What is an example of an administrative unit in a police department? a.
records
c.
personnel
b.
alcohol testing
d.
community
ANS: C PTS: 1 REF: pp. 9697
OBJ: To introduce you to the major units of a police department and the functions they perform 24.
Activities performed in direct assistance to the public are called:
a.
administration
c.
auxiliary ser
b.
operations
d.
fraternal pro
ANS: B PTS: 1 REF: p. 96 OBJ: To introduce you to the major units of a police department and the functions they perform 25. Activities that benefit other units within the police department more frequently than do administrative activities are called: a.
personnel processes
c.
auxiliary ser
b.
operational procedures
d.
resource fun
ANS: C PTS: 1 REF: p. 97 OBJ: To introduce you to the major units of a police department and the functions they perform 26. ____________________ is defined as an organizational model marked by hierarchy and promotion on professional merit and skill. a.
Keynesian paradigm
c.
Privatization
b.
Bureaucracy
d.
Monetarism
ANS: B PTS: 1 REF: p. 71 OBJ: To acquaint you with the complexities of modern police organizations 27. Informal job actions by officers in which they refuse to perform certain job functions in an attempt to win labor concessions from their employers are called ____________________. a.
blue flu
c.
blackout
b.
sitout
d.
blueout
ANS: A PTS: 1 REF: p. 91 OBJ: To acquaint you with the complexities of modern police organizations 28.
The power of police is limited by state laws and the:
a.
Pendleton Act
c.
Bill of Right
b.
district attorney
d.
municipal ju
ANS: C PTS: 1 REF: p. 73 OBJ: To acquaint you with the complexities of modern police organizations
29. Female officers prefer a leader who is considered “transformational” and ____________________. a.
autocratic
c.
democratic
b.
situational
d.
laissez faire
ANS: C PTS: 1 REF: p. 82 OBJ: To acquaint you with the complexities of modern police organizations 30. Total quality management, quality circles, job involvement, participative management, and employee empowerment are all known as forms of ____________________. a.
bottomup leadership
c.
shared lead
b.
topdown leadership
d.
theory X lea
ANS: C PTS: 1 REF: p. 81 OBJ: To acquaint you with the complexities of modern police organizations 31. Shared leadership attained renewed interest in the 1980s and 1990s in response to: a.
the court case of Tennessee v. Garner
b.
New York City’s successful implementation
c.
the riots in Los Angeles
d.
Japanese industry’s success
ANS: D PTS: 1 REF: p. 81 OBJ: To acquaint you with the complexities of modern police organizations 32. The independent body in Broken Arrow, Oklahoma, that has authority to make binding decisions on a wide range of policy issues, working conditions, and departmental strategies is called a ____________________. a.
community review board
c.
leadership t
b.
community team
d.
police chief’
ANS: C PTS: 1 REF: p. 81 OBJ: To acquaint you with the complexities of modern police organizations 33. The President’s Commission on Law Enforcement and Administration of Justice recommended: a.
hiring lateral police officers
b.
developing a national police retirement system
c.
hiring more women
d.
forming permanent police reserve units
ANS: B PTS: 1 REF: p. 89 OBJ: To acquaint you with the complexities of modern police organizations 34. Tradition and civil service rules have established the police officer’s working day as ____________________ hours. a.
6
c.
10
b.
8
d.
12
ANS: B PTS: 1 REF: p. 93 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 35.
Which group is considered the backbone of police services?
a.
detectives
c.
training offic
b.
patrol officers
d.
community
ANS: B PTS: 1 REF: p. 96
OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models COMPLETION 1. The concept of dividing the tasks of an organization according to personnel, area, time, and function or process is called __________ ANS: division of labor PTS: 1 REF: p. 70 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 2. Another name for chain of command is __________ ANS: hierarchy of authority PTS: 1 REF: p. 70 | p. 76 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 3. The number of officers or subordinates that a supervisor can supervise effectively is called the __________.
ANS: span of control PTS: 1 REF: p. 80 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 4. The concept that each individual in an organization is directly accountable to only one supervisor is called __________ ANS: unity of command (chain of command) chain of comman (unity of command) unity of command chain of command PTS: 1 REF: p. 76 | p. 80 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 5. Chain of command may be violated in two situations. They are __________ and __________. ANS: emergency, speed speed, emergency
PTS: 1 REF: p. 76 | p. 80 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 6. No matter the size of the agency, the chain of command starts with the __________ ANS: chief of police PTS: 1 REF: p. 76 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 7. The firstline supervisor in the police chain of command is the __________ ANS: sergeant PTS: 1 REF: pp. 8586 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 8. The process of removing sworn officers from noncritical or nonenforcement tasks and replacing them with civilians or nonsworn employees is called __________
ANS: civilianization PTS: 1 REF: p. 87 OBJ: To introduce you to the major ranks in a police department and to the responsibilities connected with those ranks 9. The ability and opportunity to transfer from one police department to another is called __________ ANS: lateral transfer (lateral movement) lateral movement (lateral transfer) lateral transfer lateral movement PTS: 1 REF: p. 89 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 10. The traditional principles of management have been described using the acronym: ANS: PODSCORB PTS: 1 REF: p. 72
OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models TRUE/FALSE 1. Most police management experts say the span of control in a police department should be one supervisor to every 11 to 15 officers of a lower rank. ANS: F PTS: 1 REF: p. 80 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 2. Most government employees at the federal, state, and local levels are managed by a civil service system. ANS: T PTS: 1 REF: p. 83 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 3. A reserve officer is not considered to be sworn personnel. ANS: F PTS: 1 REF: p. 88 OBJ: To introduce you to the major units of a police department and the functions they perform
4. In some jurisdictions, reserve officers are paid, and in some they are not. ANS: T PTS: 1 REF: p. 88 OBJ: To introduce you to the major units of a police department and the functions they perform 5. Most police departments, particularly large departments, are governed by civil service regulations. ANS: T PTS: 1 REF: p. 83 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 6. The 4–10 schedule makes it easier for managers to schedule employees. ANS: F PTS: 1 REF: pp. 9394 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 7. Police unions are predominantly local organizations that bargain and communicate with the local police department and the mayor or chief’s office.
ANS: T PTS: 1 REF: pp. 8990 OBJ: To acquaint you with the complexities of modern police organizations 8. All three shifts in the police threetour system have the same characteristics. ANS: F PTS: 1 REF: p. 94 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 9. Modern police organizations can be considered bureaucracies. ANS: T PTS: 1 REF: p. 72 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 10. A civil service system solves all managerial problems with promotion, demotion, and dismissal. ANS: F PTS: 1 REF: p. 83 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models ESSAY
1. Describe the major strengths and weaknesses of the civil service system. ANS: Answer varies. PTS: 1 REF: pp. 8283 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 2. Define civilianization and discuss the reasons for it. ANS: Answer varies. PTS: 1 REF: pp. 8789 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 3. Delineate the ranks in the police hierarchy from bottom to top, and explain the responsibilities of each rank. ANS: Answer varies.
PTS: 1 REF: pp. 8487 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models 4. Discuss the basic paradox of police discretion and controloriented management. ANS: Answer varies. PTS: 1 REF: pp. 8082 OBJ: To acquaint you with the complexities of modern police organizations 5. Detail the benefits of a police union. ANS: Answer varies. PTS: 1 REF: pp. 8991 OBJ: To acquaint you with the complexities of modern police organizations 6. What are the major managerial concepts that must be considered when organizing a police department by area? ANS:
Answer varies. PTS: 1 REF: pp. 9193 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 7. Identify the staffing issues that must be considered in organizing a police department that operates 7 days a week, 24 hours a day. ANS: Answer varies. PTS: 1 REF: pp. 9395 OBJ: To show you how police departments are organized on the basis of personnel, area, time, and function 8. Discuss what ethical leadership is and how it is demonstrated. ANS: Answer varies. PTS: 1 REF: pp. 7375 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models
9. Identify the backbone of the police department, and tell why this group’s members are the most important people in police service. ANS: Answer varies. PTS: 1 REF: pp. 8486 OBJ: To introduce you to the major units of a police department and the functions they perform 10. Explain the concept of shared leadership. Use the Broken Arrow, Oklahoma, Police Department as an example. ANS: Answer varies. PTS: 1 REF: pp. 8182 OBJ: To acquaint you with the organizational and managerial concepts necessary to organize and operate a police department and to introduce you to alternative organizational models Chapter 5: The Police Role and Police Discretion MULTIPLE CHOICE 1. In 1985, the fleeing felon rule was declared unconstitutional by the U.S. Supreme Court in the landmark case of ____________________.
a.
Mapp v. Ohio
c.
Tennessee
b.
Lawrence v. Texas
d.
Terry v. Ohi
ANS: C PTS: 1 REF: pp. 150151 OBJ: To explore the police role and its many interpretations 2. The police make approximately ____________________ million arrests a year. a.
3.3
c.
12.2
b.
10.16
d.
13.12
ANS: D PTS: 1 REF: p. 134 OBJ: To explore the police role and its many interpretations 3. The legality and morality of the “fleeing felon” rule have been challenged because of the U.S. legal concept of: a.
presumption of innocence
c.
cruel and un
b.
fundamental fairness
d.
application
ANS: A PTS: 1 REF: p. 150 OBJ: To explore the police role and its many interpretations