Cascade Employers Association Building better workplaces through compliance, culture, connection
Training Catalog grow We work with employers to train, develop and grow their people
confidence Our team’s strategic, yet practical, approach inspires your team’s confidence and credibility
answers Down to earth knowledge and insight in human resource management and leadership development
complete A complete range of services for employers – from hiring well, to training for excellence to meeting your compliance obligations
May - August 2021
About This Catalog
Cascade Employers Association
Consider this your "go-to resource" for the best of HR management and leadership skills. Inside you'll find descriptions of upcoming training sessions, including dates, times, locations and pricing. We are always adapting and responding to the latest research, so be sure to browse classes online and look for special programs not listed in this publication. For questions or feedback, contact us at info@ cascadeemployers.com or call 503.585.4320.
Registration – It’s easy. Go to https://www.cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confirmation and additional details. Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $125 / $185). HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certification program, they are also offered as standalone training. PHR/SPHR/GPHR/aPHR Recertification and SHRM Credits – Many of these classes qualify as credit toward recertification. Qualified programs are indicated online within the program description. (The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that the activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit. Cascade is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®) Cancellation Policy – Cancellations received up to five business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than five business days prior to a program, or no-shows, are non-refundable.
2
Register Today!
cascadeemployers.com/events
Table of Contents HR & Compliance Training Advanced Health Plan Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Best Practices for Developing a Successful Compensation Program . . . . . . . . . . . . . . . . .5 Employment Law and HR Risk Management for Supervisors . . . . . . . . . . . . . . . . . . . . . . .5 Harassment Awareness Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Health Care Trends & Cost Containment Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 HR Connect: Recruiting Tactics for Hard-to-Fill Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 HR Connect: Steps to a Low-Risk Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Respect and Civility in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Leadership Development Accountability and Delegation for Supervisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Basics of Supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Developing Leadership Skills: 9-Part Certificate Series . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Effective Performance Management and Appraisals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 HR Connect: Four Steps to Supervisor Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Remote Work Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Team Development Benefits of Membership with Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Building an Inclusive Onboarding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Diversity, Equity & Inclusion ACTing on Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 How to Be an Inclusive Leader Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 HR Connect: Detours that Hinder Meaningful Conversations About Race . . . . . . . . . . . . .6 Racial Microaggressions in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Say This, Not That . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Unconscious Racial Bias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Personal & Professional Development Coaching Skills Bootcamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Managing Conflict. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Project Management Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Portland 503.224.5219
Salem 503.585.4320
3
HR Academy A Certificate Program for Human Resource Professionals This series is designed to provide you with the HR knowledge, tools and resources you need to manage and lead in the core functions of HR as well as more specialized areas. Each session integrates core HR and leadership principles with real life scenarios, trends and the practical tools and guidance you need to take your HR skills to the next level.
Academy Orientation Prior to starting classes, you will complete an online professional assessment to help you with choosing your electives. Once you complete the assessment, we will review your responses and prepare basic recommendations including recommended electives. We want to make sure you get in to the classes that best meet your needs and the needs of your organization. Of course, you can sign-up for whatever electives you’d like.
Choose Your Certificate Series HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. To receive this certificate participants must complete 22 credit hours. HR Professional: If you’re seeking more in-depth or specialized knowledge this is the series for you. To receive this certificate participants must complete 36 credit hours. No matter what certificate you seek, choose whatever electives best meet your needs. Take the classes at your own pace. There is no time limit for completing the series.
Elective Courses Compliance
Engagement, Hiring and Retention
101: Employment Law: The Basics (2 credits) 102: Employment Law: Beyond the Basics (2 credits) 103: Family Leave: Basic Compliance Obligations (2 credits) 104: Family Leave: Advanced Family Leave Scenarios (2 credits) 105: Administering Family Leave (2 credits) 106: Wage and Hour Laws: Paying Your Employees Properly (2 credits) 107: Best Practices for Developing a Successful Compensation Program (1.5 credits) 108: ADA: Basic Employer Obligations (2 credits) 109: ADA: Applying the ADA During the Employment Relationship (2 credits) 110: Making Job Descriptions Compliant, Accurate and Meaningful (2 credits) 111: Discipline: Reduce Stress and Get Results (2.5 credits) 112: Documentation: Write it Right (2 credits) 113: Developing and Updating Employee Handbooks (2.5 credits)
114: Recruiting and Attracting Talent (2 credits) 115: The Art of Drafting Great Interview Questions (2 credits) 116: Conducting Interviews that Get Results (2 credits) 117: Conducting Virtual Interviews: The New Normal (1.5 credits) 118: Employee Engagement: Beyond Satisfaction (3 credits) 119: Building an Inclusive Onboarding Program (2 credits)
Tuition:
Performance Management and Achievement 120: Effective Performance Management and Appraisals (2.5 credits) 121: Coaching Skills Bootcamp (3.5 credits) 122: Accountability and Delegation for Supervisors (3 credits) 123: Managing Conflict (3.5 credits)
Fundamental Certificate – $ 780 Member Rate / $1,170 Non-Member Rate Professional Certificate – $1,280 Member Rate / $1,920 Non-Member Rate
Elective courses begin again in September online. Get started toward your certification by registering for the HR Academy Certificate Program at www.cascadeemployers.com/hr-academy today.
4
Register Today!
cascadeemployers.com/events
HR & Compliance Training Advanced Health Plan Strategies
Harassment Awareness Training
Specifically for large group, level and self-funded plans with 50 or more full-time equivalent employees, this session identifies and explores alternative funding healthcare system trends and solutions that can be implemented to mitigate or reduce increasing claims and premiums. Identify and explore advanced healthcare strategies that contain costs and enhance the quality of care provided. May 26 (Online), 9:00-10:00
FREE / $75
Best Practices for Developing a Successful Compensation Program HR Academy #107 Focusing on Total Compensation has never been more important. Recruiting, engaging, rewarding, and retaining the right employees are key compensation program goals for most organizations. Also, during a time when pay equity is top of mind, understanding the full compensation package that is offered to employees is critical. Not only is pay important, but organizations should also focus on the big picture in terms of overall compensation philosophy, strategy, perks and benefits. May 11 (Online), 8:30-10:00
$95 / $155
Employment Law and HR Risk Management for Supervisors Educating supervisors about the most common employment and HR related issues they face in their day-to-day work is one of the best ways any employer can manage employment risk. With this knowledge your supervisors can help prevent problems before they arise, minimize financial loss, improve employee relations, and save your HR team some time. Jun 1 (Online), 8:30-12:00
$125 / $185
Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce risk and ensure employees have a respectful work environment. This class is best suited for employees and supervisors who may be new to your organization or who may have missed previous company-wide training. Key learning points include: defining workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: supervisor liability, responding to complaints, and when and how to get HR involved. May 5 & July 7 (Online), Basic: 9:00-11:00 Supervisors: 9:00-12:00
Health Care Trends & Cost Containment Strategies Specifically for small group employers and fully insured plans with under 50 full-time equivalent employees, this session explores strategies that employers are using to adapt their benefit designs to help control cost and increase employee engagement. Innovate ways to control healthcare costs, while ensuring employee wellbeing through increased engagement. May 12 (Online), 9:00-10:00
FREE / $75
Respect and Civility in the Workplace Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication. May 4 (Online), 8:30-11:00
Portland 503.224.5219
$95 / $155 $125 / $185
Salem 503.585.4320
$125 / $185
5
Because sitting down in a room with a group of colleagues to address challenges and how to tackle them head-on really isn’t a thing right now, Cascade created HR Connect. This newly-added membership benefit, presented in one-hour live online sessions by our own subject matter experts, focuses on trending HR topics and best practices around compliance, culture and connection.
Detours That Hinder Meaningful Conversations About Race
Recruiting Tactics for Hard-to-Fill Roles Successful recruiting in today’s market takes more than just posting a job on Indeed. We will explore creative ways to source candidates and discuss the sometimes overlooked strategies used by recruiters.
Explore and discuss patterns of guilt, denial and defensiveness that regularly appear and hinder necessary and meaningful conversations about race. To truly achieve equality in our society we must engage in this important conversation that many want to avoid. Join the conversation. Jun 9 (Online), 12:00-1:00
Jul 13 (Online), 12:00-1:00
Steps to a Low Risk Termination
FREE / $50
As an employer, you can find yourself in a high risk situation if you do not know the proper steps to terminate an employee. In order to avoid legal challenges down the road, it is imperative that you have the proper practices and policies in place.
Four Steps to Supervisor Success Establishing expectations, bridging the skill gap, clear and supportive feedback, and coaching for optimal performance. In this interactive workshop we will review these four practical approaches to maintain and improve employee focus, commitment and engagement (including our own). May 11 (Online), 12:00-1:00
FREE / $50
Aug 20 (Online), 12:00-1:00
FREE / $50
FREE / $50
Spanish Training and Translation Services Many of our valued employees speak only Spanish, or are less comfortable speaking English than Spanish. Help your employees become better leadpeople and supervisors, and manage your risk through translation of important documents.
Leadperson effectiveness training Harassment awareness training for employees and supervisors Customized on-site training (in-person or virtual) Translation services for employee handbooks, policies, training materials, etc.
For more information, contact info@cascadeemployers.com or call us at 503.585.4320.
6
Register Today!
cascadeemployers.com/events
Leadership Development Basics of Supervision Good supervisors are the first line of defense against employee disengagement and turnover. Yet only one third of all supervisors and managers are perceived to be strong leaders. This class will provide both new and seasoned team leads, managers and supervisors the tools they need to be effective. Participants have the option of taking both days or day one only. Individuals who complete both days will receive a personalized certificate. Do you know the essentials of becoming a leader? In day one you will: Learn how to better navigate the transition from coworker to supervisor Understand how to motivate employees and build solid relationships Review the essential ingredients for effective direction and delegation Learn the fundamentals of coaching Do you know what’s expected of you as a supervisor in the organization from a legal standpoint and how to protect it against risk? In day two you will: Learn best practices for handling discipline and performance problems in a positive way Review the basics of employment law Understand how to spot and respond to HR red flags Practice applying learned skills to hypothetical situations May 20-21; Jun 17-18; Jul 15-16; Aug 12-13 8:30-4:30 (Online) Two-Day Pricing: Day One Only:
$365 / $545 $215 / $325
Developing Leadership Skills: 9-Part Certificate Series The values, language and skills in Developing Leadership Skills provide an enterprise-wide approach for aligning the power of people and knowledge with your organization’s strategic goals. The following sessions, which may also be taken as individual workshops, deliver high-performance strategies for personal leadership that keep employees on track and moving in the right direction. Developing Leadership Skills Session Options: Foundations of Leadership: Learn the three sources of power as a leader and how to tap into employee’s intrinsic motivation. The Basic Principles for a Collaborative Workplace: Work toward achieving your organization’s mission and strategic plan by understanding and providing what teams need to thrive. Coaching - Bring Out the Best in Others: Recognize daily opportunities to coach others and acquire the coaching skills to bring out the best in everyone. Business Communication: Learn best practices for tailoring your message to your audience when communicating in person, via text and email. Giving Recognition: Feeling appreciated is the number one thing employees want. Learn how to acknowledge efforts and results in meaningful and appropriate ways. Managing Your Priorities/Business Planning: Learn to distinguish what activities are essential to your role and how to better budget your time to boost productivity. Personal Strategies for Navigating Change: Explore skills to help deal effectively with change, both individually and interpersonally. Moving From Conflict to Collaboration: Acquire the skills to turn conflicts into opportunities to achieve positive, productive results.
Cascade Employers Association Building better workplaces through compliance, culture, connection
Addressing Poor Performance: Learn how to prepare for harder performance conversations and what to do when it doesn’t go as planned. May 25; Jun 1, 8, 15, 22 & 29; Jul 6, 13 & 20 (Online), 7:30-9:30 Series Pricing: $665 / $1015 Individual Session Pricing:
Portland 503.224.5219
Salem 503.585.4320
$95 / $145
7
Leadership Development (cont.) Accountability and Delegation for Supervisors HR Academy #122 “Lack of accountability” is as common a complaint within organizations, as “needs to delegate” is a common criticism of the managers within them. This interactive class will explore the prerequisites for accountability and delegation and the obstacles to their effective execution. Learn how to avoid common pitfalls and focus on recommended practices for empowering others to be accountable when performing delegated tasks. Jun 24 (Online), 8:30-11:30
Remote Work Best Practices With the emergence of COVID-19 and social distancing standards, leading and managing remotely are critical skills for leaders. Join the discussion and learn practical steps and key principles in effectively leading when the face-to-face part of the workplace is replaced by email, texts, ZOOM meetings and phone calls. Jul 21 (Online), 8:30-12:00
$125 / $185
$125 / $185
Effective Performance Management and Appraisals HR Academy #120 Most workplaces struggle to find an effective approach to define, measure and reward great performance. In this session, you will assess your current performance management system, learn how to make it more effective, practical and favorably viewed. We’ll also explore cutting edge trends, including moving from formal to informal evaluations and the rise of people analytics. Jun 23 (Online), 8:30-11:00
$125 / $185
Many of Cascade’s classes qualify as credit toward your aPHR, PHR, SPHR or GPHR recertification. And, if you’re a Cascade member you’ll receive these benefits when obtaining or renewing HRCI certifications: Earn up to twelve (12) Recertification Credits per renewal cycle $50 discount off the aPHR, PHR, SPHR or GPHR exam fee Contact training@cascadeemployers.com to learn more.
8
Register Today!
cascadeemployers.com/events
Team Development Building an Inclusive Onboarding Program HR Academy #119 New employees who have a positive onboarding experience are 58% more likely to stay with an organization for three years or longer. Can you say you have a structured onboarding strategy for every employee and position? Take onboarding to the next level. Learn the difference between onboarding and orientation, how to use job descriptions as pre-hire onboarding and so much more. Jul 14 (Online), 8:30-10:30
$95 / $155
Portland 503.224.5219
Benefits of Membership with Cascade At Cascade, we are invested in the success of our members through our commitment to help you stay in compliance, improve your culture and provide opportunity for meaningful connections with our staff and other members. We know from experience that it may be easy to lose track of all of your membership benefits. Come with questions and get answers. Even if you don’t have any questions but just want an opportunity to connect with our staff and your peers, join us! May 18 (Online), 12:00-12:45
Salem 503.585.4320
FREE
9
Diversity, Equity & Inclusion Diversity, Equity and Inclusion are more than buzz words in today’s professional world. Instead it is a process organizations engage in to address historical inequities and empower innovation, belonging, and psychological safety. Cascade offers a variety of options to get your organization started.
ACTing on Diversity
Racial Microaggressions in the Workplace
This workshop goes beyond cultural awareness and valuing diversity. It is a catalyst for building an organization that is free from discrimination, and one that allows everyone to be appreciated and to make a meaningful contribution. Explore real life situations and build and refine the skills necessary to understand, appreciate and communicate respect for others. You'll also leave with a sense of responsibility for speaking up when inappropriate or discriminatory remarks are made, and how to become part of a solution. May 27 (Online), 8:30-11:30
$125 / $185
How to Be an Inclusive Leader Series How to be an Inclusive Leader provides a step-by-step guide for the personal and emotional journey leaders must undertake to create an inclusive workplace where everyone can thrive. When everyone feels like they belong their human potential is unleashed. That’s why inclusive workplaces experience higher engagement, performance, and profits. Unfortunately many employees still feel unable to bring their true selves to work. This series will address the four stages of the Inclusive Leader Continuum: Unaware: Understand the reality of inequalities in the workplace, and the role every inclusive leader should play in making a difference. Aware: This stage is for deep self-reflection and internal dialogue about how one’s perceived experiences do not align with others’ world reality. Active: Knowledge is of no benefit if it is not applied. The choice to become active is the essential moment for anyone aspiring to be an inclusive leader.
This session provides an introduction to racial microaggressions and their numerous manifestations in workplace settings. Participants will learn how different types of racial discrimination, and specifically those enacted through microaggressions, impact the lives of BIPOC employees and provide hands-on knowledge and strategies to approach, address, and intervene when such acts are present. Jul 13 (Online), 8:30-10:30
Say This, Not That Have you ever been afraid of saying the wrong thing so you said nothing at all? Or maybe something came out of your mouth that you wish you could take back immediately? If you have, you’re not alone, especially when it comes to diversity and inclusion. This training session is designed to help participants navigate those difficult moments. Aug 17 (Online), 8:30-10:30
$342 / $558
Individual Session Pricing:
$95 / $155
10
Register Today!
$95 / $155
Unconscious Racial Bias This session looks deeply at unconscious and hidden bias that stems from the associations that people unknowingly hold about themselves and others based on perceptions of race and skin color. Learn about the unconscious stereotypes and assumptions that often are contrary to espoused beliefs about racial equity and justice that people express. You’ll also learn to consider the ways to mitigate the negative impact and address Implicit Racial Bias both personally and professionally. Jun 15 (Online), 8:30-10:30
Advocate: Focus not only on who needs support, but also how systems need to evolve to interrupt harmful practices that perpetuate an unequal playing field. May 12, Jun 9, Jul 8, & Aug 11 (Online), 8:30-10:30 Series Pricing:
$95 / $155
cascadeemployers.com/events
$95 / $155
Personal/Professional Development Coaching Skills Bootcamp HR Academy #121
Project Management Essentials
The verdict is in: coaching employees yields a high return on investment on multiple fronts, including increasing productivity, improving customer service, reducing costs and increasing profitability. Unfortunately, few team leaders know where to begin. Learn how to tap into what truly motivates employees to do great work, how to communicate effectively, and how to create a positive environment that recognizes and plays to the strengths of both individuals and teams. May 19 (Online), 8:30-12:00 Aug 19 (Online), 8:30-12:00
Even if “project management” isn’t your official title, the skills, tools, and approaches are useful for many roles in an organization, especially as we continue to navigate new ways of working. In this training, we’ll discuss how to manage and direct a project – or multiple projects – from start to finish. We’ll discuss elements of communication, team management, planning and meetings, and explore and assess existing project management tools and software. Aug 25 (Online), 8:30-4:30
$215 / $325
$125 / $185
Managing Conflict HR Academy #123 Establish a culture of constructive problem solving that is positive and proactive. This training shows participants the importance of dealing constructively with conflict, explores strengths and weaknesses of five approaches to resolution, and discusses strategies to reach winwin solutions. Jun 30 (Online), 8:30-12:00
$125 / $185
By understanding ourselves and others, we can translate that knowledge into actions and behaviors that have a positive impact on our organizations.
What the Spectra Assessment Delivers:
5 demographic items 31 diversity & inclusion statements 2 open-ended questions Individual reports Organization report Choice of one plan customization option: ― Sub-categories of data ― Consultation support
Portland 503.224.5219
The Spectra Assessment Asks You To: 1. 2. 3. 4. 5.
Acknowledge unconscious bias Be present and pause Consider others' points of view Determine what to do differently Engage others through dialogue
Contact dei@cascadeemployers.com for more information.
Salem 503.585.4320
11
Meet Our Training Team
Jenna Reed, Vice President, HR Services & General Counsel
Caitlin Egeck, HR and Compliance Consultant
Daryl Dixon, Director of Equity & Inclusion
Photo Coming Soon!
Bill Swift, Leadership Development Consultant
Plummer Bailor, Leadership Development Consultant
Trudy Hylemon, Senior HR Consultant
Lindsay Hill, Director of Compensation Services
Photo Coming Soon!
Sheryl Kelsh, Membership Development Manager
Jocelyn Billings, Training Coordinator
Jaela Peay, DEI Administrative Specialist
Behind every great organization is a well-trained staff.
12
Register Today!
cascadeemployers.com/events
Portland 503.224.5219
Salem 503.585.4320
13
Sound HR Advice & Workplace Solutions Whenever You Need It
Diversity, Equity & Inclusion Develop your team’s willingness to learn from a different point of view so they can better understand, communicate and interact with people across cultures.
HR Support Access to a team of experienced professionals. Quick answers to questions, compensation planning, policy development, on-site HR support, AAP development, performance appraisal tools, and more.
Recruitment & Talent Aquisition Let our Talent Acquisition experts handle the sourcing, screening and selection of top candidates so your staff can focus on what they do best.
Compliance Ensure the legal compliance and effectiveness of your entire HR program before a crisis happens: HR assessments, HR audits, and consultation on employee situations.
Pay & Benefits Surveys Accurate market pay and benefit data is a must for recruiting and retaining the right people. Local and national data for hundreds of exempt, nonexempt and executive positions.
Training Behind every organization is a well trained staff. Get proven soft skills and compliance training to achieve performance improvement and personal success for your managers, supervisors, and employees.
Employee Benefits Control employee benefit costs. Group health insurance, retirement plan, benefit program design and evaluation.
503.585.4320 | 800.835.5518 | cascadeemployers.com