CEA Training Calendar, Spring 2009

May to August 2009

This catalog of training solutions brings you some of the best human resource, leadership, and employee development programs available. Let Cascade Employers Association help you become one of Oregon’s best employers!

What’s New

■ HR Compliance Series A monthly Webinar program. Page 8 ■ Cascade Online Learning Center Unsurpassed value and convenience. Back cover ■ Training in Spanish A variety of topics for your Spanish-speaking employees. Page 3

Human Resource & People Issues

Management & Supervisory Meet Your Development Training Needs

Safety & Workers’ Compensation

PROGRAMS IN THIS ISSUE May Designing and Delivering Training Employee Handbooks and Supervisory Manuals Employer Briefing: Establishing an Investment Policy for Your Retirement Plan Employer Briefing: Mid-2009 Compliance Update Leadperson Effectiveness Linking Incentives to the Bottom Line Misconduct Investigations and Discipline Recruitment and Hiring Web Forum: Social Networking Realities Webinar: Advanced Family Leave Update June AAP and EEO Reporting Basics of Supervision: 2-Day Workshop Employer Briefing: Maximizing Your Membership Investment Employer Briefing: Mid-2009 Compliance Update Employer Briefing: Stress-Be-Gone: The Power of Momentary Equilibrium Group Insurance and HIPAA Leadperson Effectiveness

June (continued) Reasonable Suspicion Training Recognition Techniques and Programs Safety and Workers’ Compensation Management Team Leadership Training and Employee Development Wage and Hour Basics Webinar: Crime Victims and Domestic Violence Leave Webinar: Monthly HR Compliance Topic July Basic Medic First Aid® and AED Employer Briefing: The Top 10 Secrets of Superachieving Supervisors Harassment Awareness Training Understanding Cultural Perspectives and Improving Profits Webinar: Monthly HR Compliance Topic August Webinar: Monthly HR Compliance Topic Webinar: Paying Key Talent Right

May to August 2009 PROGRAM TOPICS Human Resource and People Issues AAP and EEO Reporting Employee Handbooks and Supervisory Manuals Group Insurance and HIPAA Harassment Awareness Training Linking Incentives to the Bottom Line Misconduct Investigations and Discipline Recognition Techniques and Programs Recruitment and Hiring Training and Employee Development Understanding Cultural Perspectives and Improving Profits Wage and Hour Basics Web Networking Forum: Social Networking Realities

Developing Oregon’s and SW Washington’s best employers since 1947, Cascade is your partner for employment knowledge and support in virtually all areas of human resource management.

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■ Employment law compliance ■ Resources and tools to develop your HR function ■ Training - human resources, leadership, employee development ■ Pay information - Local/state/national surveys ■ Group programs - Health insurance/ retirement/workers' compensation

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Management and Supervisory Development Basics of Supervision Designing and Delivering Training Leadperson Effectiveness Team Leadership

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For the ninth year in a row, Cascade Employers Association is proud to be named one of the 100 Best Companies to Work For by Oregon Business Magazine

Safety and Workers’ Compensation Basic Medic First Aid® and AED 11 Reasonable Suspicion Training 11 Safety and Workers’ Compensation Management 12

Join the Best! www.cascadeemployers.com

Employer Briefings Establishing an Investment Policy for Your Retirement Plan Mid-2009 Compliance Update Maximizing Your Membership Investment Stress-Be-Gone: The Power of Momentary Equilibrium The Top 10 Secrets of Superachieving Supervisors

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Webinars Advanced Family Leave Update Crime Victims and Domestic Violence Leave Monthly HR Compliance Series Paying Key Talent Right

CASCADE EMPLOYERS ASSOCIATION

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Human Resource and People Issues Understanding Cultural Perspectives and Improving Profits

AAP and EEO Reporting Free to those enrolled in HR Leadership If you are responsible for your organization’s affirmative action plan and reporting, this workshop will provide you with the basic knowledge of how to develop and maintain an approved affirmative action plan and other required OFCCP reports to ensure equal employment opportunity throughout all levels of the company.

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There may be no task more challenging, no activity more daunting than to find oneself completely disconnected from familiar places, people, and known behavioral patterns. If you have traveled to a foreign country, and have been there separated from your main group, you have experienced a situation lived by your employees time and time again.

Topics include: ■ AAP Reporting Basics ■ EO Survey ■ EEO-1 Report ■ VETS-100 ■ Broadening your applicant pool ■ Gaining and maintaining supervisory support

As a businessperson, you probably look for opportunities and apply diligent problem solving, but what if the new employee’s fear stage comes purely from the cultural background a person brings to the table? What do you do?

This seminar explores the multiple stages an employee faces upon being hired and during the rest of their employment with your organization. Most importantly, it will help you as managers and supervisors understand what to do during each stage to overcome its pitfalls.

Understanding these stages and knowing what practical measures to adopt can have a significant positive impact on your organization’s bottom line.

Presenter: Lynn Morris, Human Resource and Compensation Consultant Cascade Employers Association Date, Time, Location and Cost Tuesday, June 9, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

Presenter: Salvador Zamudio, Human Resource Consultant Cascade Employers Association Date, Time, Location and Cost Wednesday, July 8, 2009 8:30am to 4:30pm Cascade Employers Association - Salem Member Price - $160.00/Standard Price - $240.00

Need Training in Spanish?

Cascade's new HR Consultant, Salvador Zamudio, is bilingual in English and Spanish, providing training expertise on a variety of topics: ■ ■ ■ ■ ■

Harassment Awareness Cultural Sensitivity Managing & Leading a Multicultural Workforce Change Management for Front-Line Supervisors Leadership Basics

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Problem Solving Safety Program Compliance Process Improvement Conflict Management And more!

For more information on training and other services available in Spanish, contact Cascade.

CASCADE EMPLOYERS ASSOCIATION

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Human Resource and People Issues (cont.)

Group Insurance and HIPAA Free to those enrolled in HR Leadership Especially beneficial to the new or mid-level human resource professional, this program takes a ground-level look at group insurance, and provides a comprehensive overview of COBRA and HIPAA regulations and responsibilities of the average employer.

Employee Handbooks and Supervisory Manuals Free to those enrolled in HR Leadership Properly developed and administered, employee handbooks and supervisory manuals are powerful tools that promote consistency in human resource administration and help reduce and respond to employee-initiated legal actions. This workshop will provide you the basics for developing, administering, and communicating organization policy.

Topics include: ■ The group insurance concept ■ Health plan options ■ COBRA ■ Flexible spending ■ Life insurance ■ Disability plans (sick pay, STD and LTD) ■ Pros and cons of PTO plans ■ What does HIPAA mean to me, Mr. or Ms. Average Employer?

■ What are my role and responsibilities in all of these privacy rules?

Topics include: ■ Crafting a company-specific document reflecting company standards ■ Ensuring employee and management “buy-in” ■ Common legal pitfalls ■ Supervisory manuals for consistent policy administration Presenter: Patrice Altenhofen, President Cascade Employers Association

Presenter: Jerry Richardson, Director of Group Insurance Services Cascade Employers Association

Date, Time, Location and Cost Tuesday, May 12, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

Date, Time, Location and Cost Tuesday, June 9, 2009 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

HR LEADERSHIP CERTIFICATE PROGRAM FOR HUMAN RESOURCE PROFESSIONALS

Next Program Begins October 14-16, 2009 in Wilsonville For more information on the program, please give us a call or visit www.cascadeemployers.com CASCADE EMPLOYERS ASSOCIATION

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Linking Incentives to the Bottom Line Free to those enrolled in HR Leadership This workshop focuses on incentive compensation plan design while emphasizing the importance of a “total compensation” strategy that supports organization success. Using actual corporate experiences, the presenter will guide participants through all aspects of incentive plan design, discuss the keys to plan success, and include a case study to illustrate the importance of careful plan design. Attendees will be encouraged to ask questions and discuss related business experiences that will add value to the class.

Harassment Awareness Training for Employees and Supervisors In response to Member requests, Cascade Employers Association is pleased to offer a special session of Harassment Awareness Training. Typically conducted on-site, this public offering provides an opportunity for employees and supervisors who may be new to your organization or who may have missed previous training.

Now is the time to get into compliance and ensure all of your employees have received the proper training.

Topics include: ■ Introduction to Discrimination Regulation ■ Protected Class and Civil Rights Issues ■ Legal Definition of Sexual Harassment ■ Recent Case Developments ■ Recognizing Sexual Harassment ■ Popular Myths ■ “In This Together” Film ■ Review of Model Harassment Policy ■ Responding to Claims of Harassment

Participants will learn how to: ■ Develop a total compensation strategy statement that meets the needs of their organization ■ Determine the right mix of compensation for their organization (base rate, incentive pay, and benefits) ■ Determine the right mix of compensation for individual jobs in their organization (base rate, incentive pay, and benefits) ■ Determine incentive targets and oportunities that are appropriate for individual roles ■ Identify the incentive plan design or designs that are right for their organization ■ Select performance measures and standards that are true indicators of organization success ■ Model plan designs to determine award levels and total costs at various organization performance levels.

Additional hour of supervisor training includes: ■ Investigations ■ Liabilities Associated with Complaints ■ Responsibilities as Supervisors Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Date, Times, Location and Cost Tuesday, July 21, 2009 Cascade Employers Association - Salem

Prerequisite: Developing Wage and Salary Programs Presenter: Jerry Bumgarner, CCP, Director of Research and Compensation Services Cascade Employers Association

9:00am to 11:00am (Employee Session) Member Price - $65.00/Standard Price - $95.00

Date, Time, Location and Cost Wednesday, May 13, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

9:00am to 12noon (Supervisor Session) Member Price - $85.00/Standard Price - $130.00

Satisfy Your PHR/SPHR Recertification Credits!

As an approved provider of the Human Resource Certification Institute (HRCI), many of Cascade Employers Association’s programs qualify for recertification credits.

CASCADE EMPLOYERS ASSOCIATION

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Human Resource and People Issues (cont.)

Misconduct Investigations and Discipline Free to those enrolled in HR Leadership Workplace investigations are an important part of any employer’s disciplinary process and are the first line of defense against lawsuits and company liability. This workshop focuses on practical steps and techniques you need to know about investigations and discipline.

Recognition Techniques and Programs Free to those enrolled in HR Leadership Most organizations make major mistakes in their recognition programs that undermine commitment and teamwork. Giving positive recognition is both a skill and an art, but most of all it is a commitment. In this workshop, we will explore what leaders and organizations do poorly and do well - the do’s and don’ts of praise and showing appreciation. We will also:

Topics include: ■ Establishing facts ■ Interviewing witnesses ■ When to involve legal counsel ■ Confidentiality ■ Documentation ■ Weighing the evidence ■ Administering discipline

■ Share best experiences with spontaneous and organized recognition ■ Learn what the research says about how often recognition is needed and what impact it has ■ Receive written descriptions of both key actions and the top ten creative ways Oregon organizations recognize good work.

Presenter: Patrice Altenhofen, President Cascade Employers Association

Presenter: Glen Fahs, Ph.D., Director of Training and Organization Development Cascade Employers Association

Date, Time, Location and Cost Tuesday, May 12, 2009 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

Date, Time, Location and Cost Tuesday, June 2, 2009 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

Training and Employee Development Free to those enrolled in HR Leadership Training is a long-term investment in better performance and employee commitment. This workshop will prepare participants to achieve a higher return on their training investments.

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Dynamic Presenters Available Cascade's Speakers Bureau is comprised of our own dynamic presenters, delivering cutting-edge presentations on a variety of employment-related topics. Whether you need a 45-minute luncheon presentation or an expert to speak at your next industry conference, our seasoned professionals can deliver a variety of topics, including:

Assessing needs Design and delivery Getting top management support Training plans Evaluation

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Minimizing Employment Risk How to Manage HR Without an HR Manager Your Number One Risk Factor? Supervisors!

Motivating and Retaining Your Good Employees Toxic Attitudes: Clean Them Up Before They Poison The Team ■ Draining the Pain from Salary Reviews ■ Becoming a Great Place to Work

Presenter: Glen Fahs, Ph.D., Director of Training and Organization Development Cascade Employers Association Date, Time, Location and Cost Tuesday, June 2, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00 CASCADE EMPLOYERS ASSOCIATION

For more information, contact Cascade at info@ cascadeemployers.com or call us at 1.800.835.5518.

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Wage and Hour Basics Free to those enrolled in HR Leadership Wage and hour compliance seems pretty basic, right?

Unfortunately, the wage and hour laws are filled with exceptions. Without a proper understanding of those laws, compliance can be a challenge, especially when you factor in your supervisors. This course is designed to provide you with the most current wage and hour laws to help keep your workplace compliant.

Recruitment and Hiring Free to those enrolled in HR Leadership The success of any organization starts with finding and hiring the right people for the right positions. This session will provide participants with key tools and resources for attracting qualified applicants and best practices for a stream-lined employee selection process.

Topics include: ■ Internal and external recruitment ■ Managing and screening applications ■ Interviewing ■ Reference checking ■ I-9s and W-4s ■ Ensuring individual success

Topics covered: ■ Federal and state regulations ■ Travel time ■ Exempt v. non-exempt ■ Overtime v. “comp” time ■ Rest and meal periods ■ Deductions ■ Final paychecks ■ Recordkeeping ■ Penalties

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Date, Time, Location and Cost Wednesday, May 13, 2009 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00 Web Networking Forum: Social Networking Realities

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Date, Time, Location and Cost Wednesday, June 10, 2009 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

New!

MySpace, Facebook, LinkedIn, Twitter. Employees use these networking tools every day, from work and from home. Our Members have shared plenty with us on how these new technologies can promote diverse customer relationships and create a positive business image. We have also heard the horror stories, from inappropriate posts to employer and co-worker "bashing."

Tough economic times give rise to tough workplace questions.

Before you start your research, call Cascade first.

Join this forum to share your experiences, learn from others, and get practical advice on how to manage employees in the virtual world of social networking.

Facilitator: Patrice Altenhofen, President Cascade Employers Association

Call our AnswerSource helpline: 866.232.7378

Date, Time, Location and Cost Thursday, May 21, 2009 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE/Standard Price - $55.00 CASCADE EMPLOYERS ASSOCIATION

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Webinar Offerings Are you too far away to attend a training class? Web i nars, or Web-based seminars, are workshops transmitted over the Web. You need only Internet access and a phone line. A key feature of Webinars is the ability to learn at the convenience of your own desk!

Advanced Family Leave Update This Webinar expands on the topics covered in Family Leave Basics by using case studies to identify and examine the common mistakes employers make in administering and tracking family leave. You will receive practical guidance to help you avoid these mistakes and better manage family leave.

Presenter: Jenna Reed, Director of Human Resource Development Services, Cascade Employers Association Date, Time and Cost: Thursday, May 7, 2009, 9:00am to 10:00am; Member Price - $50.00 / Standard Price - $75.00

Crime Victims and Domestic Violence Leave Employers with six or more employees are required to allow employees "reasonable" time off relating to issues of being a victim of crime, including domestic violence. In this one-hour webinar, you will learn how this leave affects your workplace and what you can do to minimize liability. Topics include: ■ ■

Employee eligibility Pay and benefits

Reasons qualifying for leave Reinstatement rights

Length of time off Impact on other leave laws

Presenter: Jenna Reed, Director of Human Resource Development Services, Cascade Employers Association Date, Time and Cost: Thursday, June 11, 2009, 9:00am to 10:00am; Member Price - $50.00 / Standard Price - $75.00

Paying Key Talent Right This one hour webinar will emphasize the importance of a "total compensation" strategy, while focusing on the role of each pay element (salary, incentives, benefits, etc.) and the total work environment, in helping you attract, engage and retain key talent.

The presenter will discuss specific internal and external challenges that will leave you with a better understanding of competitive data and provide practical ideas for assuring that you are paying your key employees right. Participants will be encouraged to ask questions and discuss related experiences that will add to the value of the presentation.

Presenter: Jerry Bumgarner, Director of Research and Compensation Services, Cascade Employers Association Date, Time and Cost: Tuesday, August 4, 2008, 10:00am to 11:00am; Member Price - $50.00 / Standard Price - $75.00

HR Compliance - A Monthly Webinar Program The most common type of question Cascade gets asked is compliance related. Figuring out how to place an employee on family leave, properly document misconduct, or make a reasonable accommodation can be a frustrating process and if not done properly can lead to liability. This one-hour, monthly Webinar program provides in-depth information and tools for common workplace compliance issues.

To make sure you get timely and relevant information, our topics vary each month. Sample topics include: ■ ■ ■ ■

Conducting harassment investigation interviews Placing an employee on family leave Making a reasonable accommodation Adverse impact analysis

Return to work Writing disciplinary notices Accuracy in performance appraisals

And many more! We will announce the monthly topic well in advance of each Webinar so you can decide if it's for you.

Presenters: Cascade Employers Association Professional Staff Date, Time and Cost: 9:00am to 10:00am the third Wednesday of every month, beginning June 17, 2009.

Cascade Member Price - $500.00 for 12 HR Compliance Webinars*; or $50.00 for single Webinars. * Must enroll in 12 HR Compliance Webinars within 12 months of the date of your initial registration.

CASCADE EMPLOYERS ASSOCIATION

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New! TRAINING CALENDAR

Management and Supervisory Development Basics of Supervision (2-Day Workshop)

Designing and Delivering Training

Every lead, supervisor, and manager should have The Basics. This is a key program for supervisors.

You can develop and deliver highly effective training with the help of this practical and involving workshop.

Through interactive lectures, discussions with balanced participation, small group work, case studies and personal application, you will become familiar with:

Leadership Skills – Build insight and strength in: ■ What it really means to be a supervisor – the expectations, role, and obligations.

■ Motivation and Improving Performance ■ Communication and Conflict Resolution ■ Goal Setting ■ Giving Positive and Critical Feedback

■ Training philosophy and how it affects style ■ Four approaches to teaching and how they relate to adult learning principles ■ Setting the climate for learning ■ Guiding interaction ■ Handling challenges from individuals and groups ■ Course design and development ■ Evaluating training effectiveness ■ Presenting to capture attention, motivate and enhance learning ■ Do’s and Don’ts of facilitating groups ■ Avoiding the 10 deadly training traps

Employment Relations – Develop an understanding of: ■ Basics of Employment Relations Law ■ Developing Performance Standards ■ Discipline and Documentation Every participant who completes the program receives a personalized certificate.

Presenter: Rob Russell, Principal Russell Consulting

Presenter: Glen Fahs, Ph.D., Director of Training and Organization Development Cascade Employers Association

Date, Time, Location and Cost Thursday, May 14, 2009 8:30am to 4:30pm Boyd Coffee Company - Portland Member Price - $160.00/Standard Price - $240.00

Dates, Time, Locations and Cost Thursday and Friday, June 18 & 19, 2009 8:30am to 4:30pm ICWUSA.COM, Inc. - Medford Tuesday and Wednesday, June 23 & 24, 2009 8:30am to 4:30pm Cascade Employers Association - Salem

On-Site Training ...

Member Price - $265.00/Standard Price - $395.00

YOUR FACILITY - OUR EXPERTISE Nearly any topic in Cascade’s core curriculum can be presented at your choice of location and adapted to fit your organization’s culture and goals.

■ Easy to set up ■ High impact

“This is a very useful program. I’ll be able to better understand different situations and I now have tools to use in the future.”

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Ferenc Ipacs-Szabo Wildwood Mahonia

Cost-effective Many programs are also available for your Spanish-speaking employees

For details, call 800.835.5518 or e-mail info@cascadeemployers.com.

CASCADE EMPLOYERS ASSOCIATION

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Management and Supervisory Development (cont.)

Leadperson Effectiveness

Team Leadership

The job of leadperson is tough. It demands you strike a difficult balance between being a worker and being a supervisor. Getting the job done when you (and everybody else) know that you have little authority requires some complex skills.

Teams are critical to productivity. Many teams get stuck in one of the five predictable stages of team development. The research in Fortune 500 companies shows, for example, that only 29% of teams reach the (high) performing stage.

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Do you work with a team that is stuck in the forming or storming stage? Are you familiar with Bruce Tuckman’s model of team development? Do you know what a team leader can do to minimize getting stuck?

And how to get a team “unstuck?”

Making the switch from co-worker to leadperson Clarifying your role Understanding other people and motivation Dealing with negativity in yourself and others Team-building skills Communication Leadership skills (when you have limited authority) Goal-setting Keeping track and giving recognition Coaching and training for better performance

We will look at the stages of team development with the leader’s role for each, as well as the five dysfunctions of a team, along with the appropriate strategies for the leader.

The workshop will include: ■ A DVD with Patrick Lencioni discussing The Five Dysfunctions of a Team ■ An inspirational DVD on leadership ■ Activities to apply some of the tools provided ■ A safe learning environment

Presenter: Glen Fahs, Ph.D., Director of Training and Organization Development Cascade Employers Association Dates, Time, Locations and Cost Wednesday, May 27, 2009 8:30am to 4:30pm Cascade Employers Association - Salem

Presenter: Skip Centioli, Consultant Date, Time, Location and Cost Tuesday, June 30, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

Thursday, June 4, 2009 8:30am to 4:30pm Sure Power Industries - Tualatin Member Price - $160.00/Standard Price - $240.00

Liberty Northwest and Cascade Employers Association have partnered to offer qualifying Cascade Members a comprehensive Workers’ Compensation Group Program.

■ Pricing incentives to encourage improved safety and reduced losses.

■ Premium credit to policyholders who maintain a qualifying alcohol and drug free workplace program during policy period.

■ Highly trained risk management team responsible for monitoring the group’s performance and providing assistance to employers experiencing safety problems.

To learn more about this comprehensive program, contact Cascade at info@cascadeemployers.com.

CASCADE EMPLOYERS ASSOCIATION

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Safety and Workers’ Compensation Basic Medic First Aid®/AED

Reasonable Suspicion Training

Participants who complete this workshop will receive a successful certification card in CPR (Cardio-Pulmonary Resuscitation) and first aid. The program meets OSHA requirements for the states of Oregon and Washington.

In this 2-hour workshop participants will receive training on the signs and symptoms of drug use and the signs and symptoms of alcohol misuse. This training certifies that supervisors have received the qualified training to make conscious decisions and documentation regarding reasonable suspicion for drug and alcohol testing.

This workshop will include training in basic skills: ■ SETUP and Barriers ■ Assess Responsiveness ■ Opening Airway ■ Foreign Body Airway Obstruction ■ One-Rescuer CPR ■ Chain of Survival ■ Formal & Informal Debriefing ■ Control of Bleeding ■ Shock Management ■ Ongoing Assessment

Topics covered include: ■ Introduction to Drugs and Alcohol in the Workplace ■ Pre-Test Process ■ Effects of Drugs and Alcohol (personal, social, workplace) ■ Observing Signs and Symptoms of Drug and Alcohol Use and Abuse ■ How to Deal with Difficult Situations ■ Approaching Workers in Cases of Reasonable Suspicion ■ Post-Test Process

An AED section follows the Basic course. Learn how to use automated external defibrillators (AED’s) in a session directly following the Basic Medic First Aid course. AED’s are becoming more available everywhere. AED’s are used prior to the arrival of Emergency Medical Services and are an integral component in the chain of survival.

Presenter: Salvador Zamudio, Human Resource Consultant Cascade Employers Association Dates, Time, Location and Cost Thursday, June 4, 2009 9:00am to 11:30am Jerry’s Home Improvement - Eugene Member Price - $65.00/Standard Price - $95.00

This AED section will cover: ■ The Chain of Survival ■ Integrating the use of an AED in your emergency plan ■ Basic AED operation ■ Troubleshooting and other considerations Presenter: ABC Lifeline, a Medic First Aid training service.

“Cascade does a great job. We appreciate their partnership as we seek to be an employer of choice in implementing these programs in real-life situations.”

Date, Time, Location and Cost Tuesday, July 7, 2009 8:30am to 1:30pm Cascade Employers Association - Salem Member Price - $50.00/Standard Price - $75.00

CASCADE EMPLOYERS ASSOCIATION

James Schneider JB Instant Lawn, Inc.

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Safety and Workers’ Compensation (cont.)

Safety and Workers’ Compensation Management Free to those enrolled in HR Leadership Not only are there financial implications attached to improperly managing workplace accidents, but there are certain workplace safety rules that are rigorously enforced by regulatory agencies. Attend this program to gain the understanding you need to effectively manage safety at your workplace. This program also provides participants with a solid understanding of the workers’ compensation system and reviews practical steps for managing the process at your workplace.

5 Easy Ways to Register for Training 1. Phone:

Topics include: ■ Developing, implementing and managing safety policies and programs ■ Effective safety committees ■ Management support ■ Employee involvement ■ Accountability ■ What is workers’ compensation?

■ Who are “subject workers”?

■ The insurance contract ■ Managing factors that influence costs ■ Communication

Our knowledgeable staff is always ready to assist with your training questions. You can reach us at 503.585.4320 (Salem), 503.224.5219 (Portland), or toll free at 800.835.5518.

2. Web site: Register online at www.cascadeemployers.com under “Workshops and Events.”

3. E-Mail:

Presenter: Salvador Zamudio, Human Resource Consultant Cascade Employers Association

E-Mail us at info@cascadeemployers.com.

4. Fax: Fax the registration form in back of this catalog to Cascade at 503.585.4322.

Date, Time, Location and Cost Wednesday, June 10, 2009 8:30am to 12noon Cascade Employers Association - Salem Member Price - $85.00/Standard Price - $130.00

5. Mail: Mail registration form with payment to: Cascade Employers Association 4068 Hudson Avenue NE Salem, OR 97301

CASCADE EMPLOYERS ASSOCIATION

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Employer Briefings NO CHARGE to Member Organizations

Mid-2009 Compliance Update

These Briefings, only two hours in length, focus on best practices in the workplace and offer useful information for HR managers, executives, and business owners.

Because so many changes have already happened in 2009, we’re adding a mid-year compliance update to make sure you have the information you need about compliance issues affecting the workplace. If you feel you can’t keep up with all of the changes or you just want additional clarification, this session is for you. In this information-packed 2-hour session, we’ll cover a variety of human resource related compliance changes and also what to expect during the remainder of 2009.

Establishing an Investment Policy for Your Retirement Plan With stock and bond markets experiencing increased volatility and class-action lawsuits on the rise, it has become more important than ever for employers to arm themselves with a good, solid, time-honored process for selecting and monitoring the investment choices for their organization’s retirement plan. This webinar will cover the basics and importance of establishing an Investment Policy for your companysponsored 401(k) or 403(b) plan, including:

Topics include: ■ Lilly Ledbetter Fair Pay Act ■ Employee Free Choice Act ■ Rest and Meal Periods ■ Americans With Disabilities Amendments Act ■ New I-9 Requirements ■ COBRA Administration Changes ■ E-Verify ■ Medical Marijuana ■ And much more!

■ Establishing an Investment Committee ■ Roles, Responsibilities, and Procedures of the Committee ■ Building an Investment Policy Statement ■ The “Prudent Expert” Rule ■ The Benefits of a Third-Party Advisor

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Dates, Times, Locations and Cost

Presenter: Curtis Farmer, Retirement Program Manager Cascade Employers Association

Friday, May 8, 2009 8:30am to 10:30am Mid Oregon Federal Credit Union - Bend

Date, Time, Location and Cost Tuesday, May 26, 2009 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE/Standard Price - $55.00

Tuesday, May 19, 2009 8:30am to 10:30am Clackamas Community College - Wilsonville Tuesday, May 19, 2009 1:30pm to 3:30pm Best Western Black Bear Inn - Salem Wednesday, May 20, 2009 8:30am to 10:30am Courtyard by Marriott - Springfield Thursday, June 18, 2009 1:00pm to 3:00pm ICWUSA.COM, Inc. - Medford Member Price - FREE/Standard Price - $55.00

CASCADE EMPLOYERS ASSOCIATION

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Employer Briefings (continued) Maximizing Your Membership Investment

Stress-Be-Gone: The Power of Momentary Equilibrium

Whether you’ve been a Member of Cascade Employers Association for years or you’ve recently joined, knowing the benefits of membership is vital for maximizing your membership investment. Exclusively for Cascade Members, this Web-based briefing will review the wealth of HR business solutions available to you and how best to access them.

Is your workplace toxic with recessional viruses? Join us for a quick course in applying the recommended doses of the fastest working, and most cost effective, stress reduction remedy known to humanity - laughter.

Research results indicate laughter increases positive attitudes and productivity, and decreases absenteeism.

We will cover: ■ Resources and tools at no charge ■ Services and resources at reduced rates ■ Recently introduced services and products ■ A tour of Cascade’s information-rich Web site Members Only Area

Take-aways include: ■ In-a-minute Single Dose Relief ■ Coffee-break Group Energy-Enhancers ■ Glad-Abs Exercises for Type-A Workers ■ Laughter Meditations to Transform Solemn Occasions ■ Laughter Yoga Exercises for Esoteric Workers ■ Templates for Building Your Own Stress-Specific Remedies

Presenter: Gayle Klampe, Director of Member Relations Cascade Employers Association

Presenter: Jean Bonifas, M.A., Consultant Springboard NW LLC

Date, Time, Location and Cost Wednesday, June 3, 2009 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE

Date, Times, Locations and Cost Thursday, June 18, 2009 8:30am to 10:30am Cascade Employers Association - Salem 1:30pm to 3:30pm Allann Bros Coffee Co., Inc. - Albany

The Top 10 Secrets of Superachieving Supervisors

Member Price - FREE/Standard Price - $55.00

There are many challenges in leading others. Superachieving supervisors rise to the occasion in innovative ways. They go beyond the expected and support the entire organization.

In this session, we will identify the ways to be superachievers and how to bring that out in others. You will leave with tools and individual plans to identify and promote superachievement in yourself and others.

“This was my first experience participating in a Webinar. The instructions were easy to follow and I had the extreme benefit of one-on-one instruction!”

Presenter: Glen Fahs, Director of Training and Organization Development Cascade Employers Association

Sharon Carver Courtyard Properties

Date, Time, Location and Cost Tuesday, July 14, 2009 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE/Standard Price - $55.00 CASCADE EMPLOYERS ASSOCIATION

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About the Presenters Patrice Altenhofen, President Cascade Employers Association Patrice was appointed President in the fall of 2006 and carries forward Cascade’s reputation for providing collaborative, responsive, and solution-oriented services. Prior to becoming President, Patrice served as General Counsel and Director of Human Resource Development Services. As a creative and approachable human resource professional and attorney, Patrice is credited with developing innovative training programs on a variety of employment-related issues for executives, managers, and supervisors, including the Association’s comprehensive HR Leadership Pogram. She routinely participants in the development of long-term human resource and compliance strategies with top-level management of organizations from diverse industries.

Jean Bonifas, M.A., Speaking Coach and Communication Consultant Springboard NW LLC As the owner and visionary behind Springboard Northwest, Jean brings to her coaching 30 years of experience as a professional communicator. She is equally a performance artist and a businessperson who has the unique ability to foster self-confidence and empower others to step into their creative potential. Jean holds a bachelor of arts degree in children’s theatre from the University of Washington and a master’s in speech communication from Western Washington University. She is also a Certified Laughter Leader (World Laughter Tour, Inc.) and a Certified Laughter Yoga Leader (Dr. Kataria’s School of Laughter Yoga).

Jerry E. Bumgarner, CCP, Director of Research and Compensation Services Cascade Employers Association Jerry has devoted more than 40 years to the field of human resources, specializing in the compensation area. He provides specialized compensation support to employers (e.g., market pay ranges, competitive pay assessments, incentive plans, performance management), and helps Cascade members to align employee pay with business results. In addition, Jerry conducts compensation surveys for numerous industry groups and serves as a participant and chairperson on user steering committees. A regular presenter for workshops on the above topics, Jerry also serves with various local, regional and national professional HR groups.

Skip Centioli, Consultant Ralph “Skip” Centioli, MBA, Retired USAF Major, was formerly a corporate trainer at Nike and HSBC. Skip has taught at the University of Portland and was a part-time instructor at the University of Alaska. He teaches in the areas of leadership, customer service, and interpersonal skills, has been a speaker at www.professionallyspeaking.org, has spent the last several years working with the concepts of talents (Gallup studies), and has consulted with organizations on hiring for talent. Skip also e-mails out key insights from his favorite new book each month.

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About the Presenters (continued) Glen Fahs, Ph.D., Director of Training and Organization Development Cascade Employers Association Glen is one of Oregon’s most active management trainers and consultants. He is a change agent who uses training and involvement processes as ways to build skills, commitment and team work. He teaches classes on leadership and professional transitions regularly for Portland State University and has served on the local boards of United Way, Habitat for Humanity, The Oregon Ethics Commons (as President), and The American Society for Training and Development (as Oregon Chapter President). He presents workshops on performance management, leadership and communication skills, and is certified in AchieveGlobal’s highly successful Learning to Lead program. Glen is particularly skilled at customizing on-site programs for employers.

Curtis Farmer, Retirement Program Manager Cascade Employers Association Curtis joined Cascade in March of 2008. His principal responsibilities include management and administration of the retirement plans offered to Cascade Members through the Pacific Northwest Employers Pension Trust and the Pacific Northwest Employers Profit Sharing and 401(k) Savings Plan. Prior to joining Cascade, Curtis spent nearly 12 years in the Financial Services industry specializing in Retirement Plans, and currently consults with our members on such issues as plan design, ERISA regulations, and effective employee enrollment and education.

Gayle Klampe, Director of Member Relations Cascade Employers Association Over 30 years at Cascade, Gayle has been involved in a variety of Association capacities.

With her experience and knowledge of Association services, and her ability to communicate the value of membership, she serves as Director of Member Relations. In this role, Gayle oversees all membership activities. She instinctively assesses the needs of employers, linking them to the resources that help advance workplace success. Gayle also manages coordination and development of Association marketing and communication activities.

Lynn Morris, PHR, Human Resource and Compensation Consultant Cascade Employers Association Lynn joined Cascade’s Human Resource Development Team in 2003 as a Human Resource and Compensation Consultant. She is a graduate of the University of Oregon where she received her Master degree in Human Resource Management and Industrial Relations. Before coming to Cascade, Lynn’s background includes nearly 10 years of experience in many areas of human resources, especially policy research and development, recruitment and selection, compensation analysis, and affirmative action. As a consultant for Cascade, Lynn works in the areas of affirmative action, handbook review and development, and compensation, and provides on-site support for specific projects or when an interim HR manager is needed.

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Jenna Reed, JD, MBA, Director of Human Resource Development Services Cascade Employers Association Jenna joined Cascade’s Human Resource Development Team in 2004 as Human Resource Compliance Specialist, becoming Director of HR Development Services in fall of 2006. She works in a variety of areas with Cascade, including employment law compliance, employee handbook development, training, affirmative action, human resource program assessments, and on-site support. Jenna integrates compliance, best practices, and practical management solutions to help Member organizations achieve positive results in workforce management.

Jenna is a member of the Oregon State Bar, and received her Juris Doctor and Master of Business Administration from Willamette University where she emphasized her studies in labor and employment law, human resources, and organizational development. She is also a Board member for the NW EEO/ Affirmative Action Association and a member of SHRM. Jerry Richardson, Director of Group Insurance Services Cascade Employers Association Jerry joined Cascade in 2000 after more than ten years in the health insurance industry working directly for insurance companies. Jerry’s principal duties include all aspects of the administrative services for participants in the Association-sponsored Pacific Northwest Employers Life, Health Insurance Trust. He provides: ongoing service to member companies and their employees; assistance with claims, benefit, and coverage questions; enrollment of new groups; and, employee information meetings. He assists in designing benefit plans and provides rate quotes and coverage proposals for employers wanting to move from existing plans.

Rob Russell, Principal Russell Consulting Rob is the principal of Russell Consulting, a Portland-based company specializing in designing and presenting training programs to increase individual and group effectiveness.

Before starting his consulting practice in 1984, Rob was a manager in manufacturing, retail and banking organizations for over 20 years. As a consultant he has developed and presented programs on a wide variety of topics in leadership, HR management, conflict resolution and other areas in the human relations field. Clients include American Airlines, Anheuser-Busch, Nike, Tri-Met and Sea World. He has worked with organizations in 20 states and six foreign countries.

Salvador Zamudio, Human Resource Consultant Cascade Employers Association Salvador joined Cascade in 2009 as a Human Resource Consultant. Bilingual in English and Spanish, Salvador has expertise in the areas of safety and workers’ compensation as well as a cumulative, progressive background in motivational public speaking, cultural awareness, training and development, translation/interpretation, and recruiting. Salvador has a Bachelor’s degree in Organizational Leadership and Development and is currently working on his Executive MBA at George Fox University. Salvador brings over 23 years of diverse management experience and has provided training for many large commercial production companies. Salvador has acquired and delivered professional training certification in many areas, including Production, Logistics, DOT compliance, OSHA compliance, Safety program development, and Personnel Team development. Salvador is dedicated to the continuous development of management skills in the workforce across multiple industries and cultural backgrounds.

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Training Locations Cascade Employers Association

4068 Hudson Avenue NE, Salem, OR 97301

From I-5, take the Market Street Exit, #256. Turn EAST onto Market Street. Travel 2-3 blocks and turn RIGHT at the second traffic light. Proceed down Lancaster Drive about a mile and a half, then turn LEFT at Hudson Avenue.

We are in the building behind the Stereo King.

Allann Bros Coffee Co., Inc.

1852 Fescue Street SE, Albany, OR 97322

From I-5, take the US-20/Santiam Hwy Exit, #233. Merge onto Santiam Highway (if traveling from the south, turn LEFT) and travel approximately two-tenths of a mile. Turn RIGHT onto Spicer Drive SE, and continue STRAIGHT onto Fescue Street SE. Best Western Black Bear Inn

1600 Motor Court NE, Salem, OR 97301

From I-5, take the Market Street Exit, #256. Turn RIGHT onto Market Street, then an immediate RIGHT onto Motor Court NE. Your destination will be the conference building behind the actual hotel.

19730 NE Sandy Boulevard, Portland, OR 97230

Boyd Coffee Company

From I-5, if traveling from the south, take the I-205 Exit, #288. Continue twenty-two miles, then take Exit #22 and merge onto I-84 East. After four miles, take Exit #13 and turn LEFT onto NE 181st Avenue. Then, after half a mile, turn RIGHT onto NE Sandy Boulevard. If traveling from elsewhere, please check MapQuest.com.

Clackamas Community College

29353 SW Town Center Loop East, Wilsonville, OR 97070

From I-5, take the SW Wilsonville Road Exit, #283. Turn EAST onto SW Wilsonville Road, then LEFT onto SW Town Center Loop E. Courtyard by Marriott

3443 Hutton Street, Springfield, OR 97477

From I-5, take Exit #195A onto Beltline Hwy E. Continue as it becomes Beltline Road, then take an immediate RIGHT onto Hutton.

1487 Kingsley Drive, Medford, OR 97504

ICWUSA.COM, Inc.

We recommend you check MapQuest.com for the best directions from your location.

Jerry's Home Improvement

2600 Highway 99 N, Eugene, OR 97402

From I-5, take Exit #195B and merge onto Beltline Hwy W, then take Exit #6 toward the Eugene Airport. Turn immediately LEFT onto Highway 99.

Mid Oregon Federal Credit Union

1386 NE Cushing, Bend, OR 97701

We recommend you check MapQuest.com for the best directions from your location.

Sure Power Industries

10955 SW Avery Street, Tualatin, OR 97062

From I-5, take Exit #289 toward City Center/Sherwood. Turn LEFT onto Nyberg Road, and continue as it becomes SW Tualatin-Sherwood Road. After approximately two miles, turn LEFT onto SW Avery Street.

Please note: Prior to each program, registrants will receive detailed driving directions to training locations.

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Registration Form Program Title _________________________________________________________________________ Date(s) ______________________________________________________________________________ Time(s)______________________________________________________________________________ Location _______________________________________________Cost __________________________ Organization Name: ____________________________________________________________________ Mailing Address: ______________________________________________________________________ City: __________________________State: _______________________________Zip: ______________ Telephone: _____________________________________________Fax: __________________________ Contact Person: _________________________________________E-mail: ________________________

Please make the following reservation(s): Name: ________________________________________________Title:__________________________ E-mail: ______________________________________________________________________________ Name: ________________________________________________Title:__________________________ E-mail: ______________________________________________________________________________

Multiple Registrants Register two or more people for the same program and receive a 10% discount on total registration fee.

Payment Options Check (Make payable to Cascade Employers Association) Bill My Company (For nonmember billing, please provide a P.O.#_________________________) Charge My: MasterCard Visa American Express Card # __________________________ Expiration Date: Month____ Year_____ Customer Code # ________ Signature____________________________________________________ Print Name (as shown on card)____________________________________________________ Email Address for Credit Card Receipt: _____________________________________________ Billing address, if different from above: _______________________________________ Cascade Employers Association will make every effort to meet a request for disability accommodation. If you require accommodation, please contact us at Salem 503.585.4320 or Portland 503.224.5219

Cancellation Policy Cancellations received up to five business days prior to a training program are fully refundable. Cancellations received less than five days prior to a program, or no-shows, are non-refundable; however, fees may be applied to a future training session.

How to Register Mail To Cascade Employers Association 4068 Hudson Avenue N.E. Salem, OR 97301 CASCADE EMPLOYERS ASSOCIATION

Phone Salem 503.585.4320 Portland 503.224.5219 Fax To 503.585.4322

E-Mail tmenke@cascadeemployers.com Web site www.cascadeemployers.com TRAINING CALENDAR

Training Tip:

Top 10 Reasons to Use Online Learning Some organizations are reducing their training budgets to help weather the economic storm; others are operating with fewer people and making time for training seems impossible. Keep reading for the top 10 reasons why now is the time to use Cascade’s new Online Learning Center.

1. Learning Anytime/Anywhere - Employees can learn basic office skills, become better managers, or complete degrees when it’s convenient for them. No wasted commuting time, no scheduling conflicts, and no missed classes due to emergencies.

2. Over 3,500 Online Courses - Programs cover a variety of topics: Business & Professional Skills (including PHR/SPHR certification programs); Legal Compliance; Computer Skills; and Environmental Safety & Health.

3. Affordable Pricing - Your people can attend Cascade’s online learning without breaking the budget; Cascade members receive a discount on all course purchases.

4. Locked In Learning - Courses include assessments, discussion questions, and performance tools to help “lock in” learning.

5. A Complete Learning Management System - Students learn at their own natural pace, revisit lessons to improve comprehension, and monitor their own success. Managers can track training progress and retrieve reports.

6. Customized Learning Site and Course Catalog for Your Organization - Customized design services are available (free of charge) to create an online portal that looks like it’s your own.

7. No-Hassle Implementation - Your job is easier with no hardware or software to install, and no programming expertise is required. Track ALL of your training in one place.

8. Increased HR Effectiveness - An online learning expert can guide you through every stage to eliminate juggling multiple online training vendors and complex scheduling. Easily blend online learning with your existing training programs.

9. Measure Your Training ROI - Monitor and measure training with a full reporting system. Easily equate costs with outstanding results.

10. Demo Free Courses - We have made three courses available to demo at no charge. Register yourself online to access these courses (no purchase necessary).

When you can’t fit a public training workshop into your schedule or you don’t have enough attendees for a customized on-site session, then consider registering you and your team for an online learning class. For additional information about Cascade’s Online Learning Center, visit www.cascadeemployers.com or contact Jocelyn Billings at 503.585.4320.

www.cascadeemployers.com