CEA Training Calendar, Spring/Summer 2010

May to August 2010

Unsurpassed resources for great employers

Rely on Cascade’s depth of knowledge to support your managers, supervisors, and employees with the training they need – and the content they’ll use.

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Employment Law Compliance Human Resource Management Leadership Development for Managers and Teams Workplace Safety Management

Never stuffy. Always practical. Completely reliable.

PROGRAMS IN THIS ISSUE May Briefing: Seven Deadly Sins of Wage and Salary Administration Employment Law Overview Leadperson Effectiveness Linking Incentives to the Bottom Line Managing and Tracking Family Leave and Absenteeism Member Advisory Forum Monthly Compliance Topic: Retaliation Recognition Techniques and Programs Recruitment and Hiring June AAP and EEO Reporting Basics of Supervision: 2-Day Workshop Briefing: Got Talent?

Briefing: Maximizing Your Membership Investment Group Insurance and HIPAA Monthly Compliance Topic: Workplace Boundaries

June (continued) Reasonable Suspicion Training Recognition Techniques and Programs Safety and Workers’ Compensation Training and Employee Development Wage and Hour Basics July Briefing: Fiduciary Responsibility Under ERISA Am I At Risk?

Briefing: Managing Your Priorities Employee Benefits Communication - Best Practices Harassment Awareness Training Leadperson Effectiveness Monthly Compliance Topic: Documentation August Briefing: Engaging Employees With Surveys Monthly Compliance Topic: Lawsuit Avoidance

May to August 2010 PROGRAM TOPICS Human Resource and People Issues AAP and EEO Reporting Employee Benefits Communication Best Practices Employment Law Overview Group Insurance and HIPAA Harassment Awareness Training Linking Incentives to the Bottom Line Managing and Tracking Family Leave and Absenteeism Monthly HR Compliance Series Recognition Techniques and Programs Recruitment and Hiring Training and Employee Development Wage and Hour Basics

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Cascade is an exceptional, member-based resource for employers committed to developing a strong, vital workforce. We work with you to train, develop and grow your people, while providing ongoing support and straightforward answers to employment questions. The positive, practical approach to workforce excellence.

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■ Employment law compliance ■ Resources and tools to develop your HR function ■ Training - human resources, leadership, employee development ■ Pay information - Local/state/national survey data ■ Group programs - Health insurance/ retirement/workers' compensation

Leadership and Supervisory Development Basics of Supervision Leadperson Effectiveness

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Safety and Workers’ Compensation Reasonable Suspicion Training Safety and Workers’ Compensation

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Briefings Engaging Employees With Surveys Fiduciary Responsibility Under ERISA Am I At Risk?

Got Talent?

Managing Your Priorities Maximizing Your Membership Investment Seven Deadly Sins of Wage and Salary Administration

For the tenth year in a row, Cascade Employers Association is proud to be named one of the 100 Best Companies to Work For by Oregon Business Magazine

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Join the Best! cascadeemployers.com

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Forums Member Advisory Forum

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Great Employers, Great Results

CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Human Resource and People Issues Employee Benefits Communication Best Practices

AAP and EEO Reporting Free to those enrolled in HR Leadership If you are responsible for your organization’s affirmative action plan and reporting, this workshop will provide you with the basic knowledge of how to develop and maintain an approved affirmative action plan and other required OFCCP reports to ensure equal employment opportunity throughout all levels of the company.

New!

While most employers recognize that a good benefit package is key to employee recruitment, satisfaction, and retention, many employers struggle with how to effectively communicate the value of those benefits to their workforce. This Webinar will focus on ways to improve employee communication, encourage participation in benefits meetings, and better educate employees about options available within the benefits program.

Topics include: ■ AAP Reporting Basics ■ Developing an affirmative action plan ■ EEO-1 Report ■ VETS-100/100a ■ Additional AAP compliance requirements ■ OFCCP desk audits ■ Preparing for an on-site audit

Topics will include: ■ Timing of benefit meetings ■ Effective investment education in a retirement plan ■ Encouraging enrollment in the face of difficult cost increases Presenters: Jerry Richardson, Director of Group Insurance Services Curtis Farmer, Retirement Program Manager Cascade Employers Association

Presenter: Lynn Morris, Human Resource and Compensation Consultant Cascade Employers Association Date, Time, Location and Cost Tuesday, June 8, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Date, Time, Location and Cost Tuesday, July 13, 2010 8:30am to 10:30am Presented Online for Your Convenience Member Price - $90.00 /Standard Price - $135.00

“The training and human resource assistance we receive from Cascade Employers Association helped us become one of the ‘100 Best Companies to Work For’ in Oregon.”

Satisfy Your PHR/SPHR Recertification Credits!

As an approved provider of the Human Resource Certification Institute (HRCI), many of Cascade Employers Association’s programs qualify for recertification credits.

Kelly Yunker, President Power Equipment Systems, Inc.

CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Human Resource and People Issues (cont.)

Group Insurance and HIPAA Free to those enrolled in HR Leadership Especially beneficial to the new or mid-level human resource professional, this program takes a groundlevel look at group insurance, and provides a comprehensive overview of COBRA and HIPAA regulations and responsibilities of the average employer.

Employment Law Overview Free to those enrolled in HR Leadership This workshop acquaints managers with the most important and current areas of employment law.

Emphasis is placed on preventing problems before they arise and minimizing financial loss.

We will cover: ■ Hiring issues ■ Maintaining an “at-will” relationship ■ Harassment ■ Discrimination ■ Retaliation ■ Wage and hour ■ Rest & meal periods ■ Family leave ■ Drug testing ■ Injured workers ■ Documentation ■ Discipline and discharge

Topics include: ■ The group insurance concept ■ Health plan options ■ COBRA and the correct forms ■ Flexibile spending ■ Life insurance ■ Disability plans (sick pay, STD and LTD) ■ HIPAA regulations and responsibilities of the average employer ■ Other roles and responsibilities in all of the privacy rules Presenter: Jerry Richardson, Director of Group Insurance Services Cascade Employers Association

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association

Date, Time, Location and Cost Tuesday, June 8, 2010 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Date, Time, Location and Cost Tuesday, May 4, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

On-Demand Webinars Now Available!

Cascade records each live Webinar and the recorded programs are now available on demand.

Get to-the-point information on relevant employment topics covering compliance, human resource management, leadership, supervision and more.

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Convenient - at your desk Time saver - access anytime, anywhere, or even build your own learning series.

Downloadable handouts (when applicable) to support learning Easy way to stay current

How to Order Visit cascadeemployers.com for a current listing or give us a call at 800.835.5518.

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TRAINING CATALOG

Linking Incentives to the Bottom Line Free to those enrolled in HR Leadership This workshop focuses on incentive compensation plan design while emphasizing the importance of a “total compensation” strategy that supports organization success. Using actual corporate experiences, the presenter will guide participants through all aspects of incentive plan design, discuss the keys to plan success, and include a case study to illustrate the importance of careful plan design. Attendees will be encouraged to ask questions and discuss related business experiences that will add value to the class.

Harassment Awareness Training for Employees and Supervisors Typically conducted on-site, this public offering provides an opportunity for employees and supervisors who may be new to your organization or who may have missed previous training. Now is the time to get into compliance and ensure all of your employees have received the proper training.

Topics include: ■ Introduction to Discrimination Regulation ■ Protected Class and Civil Rights Issues ■ Legal Definition of Sexual Harassment ■ Recent Case Developments ■ Recognizing Sexual Harassment ■ Popular Myths ■ “In This Together” Film ■ Review of Model Harassment Policy ■ Responding to Claims of Harassment

Topics include: ■ Developing a total compensation strategy ■ Determining the right mix of compensation ■ Determining incentive opportunities ■ Selecting the right plan design ■ Selecting the right performance measures Prerequisite (preferred): Developing Wage and Salary Programs

Topics for additional hour of supervisor training include: ■ Investigations ■ Liabilities Associated with Complaints ■ Responsibilities as Supervisors

Presenter: Jerry Bumgarner, CCP, Director of Research and Compensation Services Cascade Employers Association

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association

Date, Time, Location and Cost Tuesday, May 11, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Date, Times, Location and Cost Thursday, July 15, 2010 Polaris, Inc. - Springfield 9:00am to 11:00am (Employee Session) Member Price - $65.00/Standard Price - $95.00

On-Site Training ...

9:00am to 12noon (Supervisor Session) Member Price - $90.00/Standard Price - $135.00

YOUR FACILITY - OUR EXPERTISE Nearly any topic in Cascade’s core curriculum can be presented at your choice of location and adapted to fit your organization’s culture and goals.

■ Easy to set up ■ High impact ■ ■

Cost-effective Many programs are also available for your Spanish-speaking employees

For details, call 800.835.5518 or e-mail training@cascadeemployers.com.

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TRAINING CATALOG

Human Resource and People Issues (cont.)

Recognition Techniques and Programs Free to those enrolled in HR Leadership Most organizations make major mistakes in their recognition programs that undermine commitment and teamwork. Giving positive recognition is both a skill and an art, but most of all it is a commitment.

In this workshop, we will explore what leaders and organizations do poorly and do well - the do’s and don’ts of praise and showing appreciation.

Managing and Tracking Family Leave and Absenteeism Free to those enrolled in HR Leadership Many organizations struggle with the bottlenecks and frustrations that occur with employee absences.

Through use of real case studies and sample tools, this program provides practical information to help manage employee absences.

We will cover: ■ Basic and advanced family medical leave (OFLA and FMLA) issues including eligibility, tracking, administration, return to work and reinstatement, and other types of medical leave including WC and ADA ■ Setting and communicating attendance standards ■ Chronic absenteeism and tardiness ■ Recordkeeping

We will also: ■ Share best experiences with spontaneous and organized recognition ■ Learn what the research says about how often recognition is needed and what impact it has ■ Receive written descriptions of both key actions and the top ten creative ways Oregon organizations recognize good work

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association

Presenter: Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association

Date, Time, Location and Cost Wednesday, May 5, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Date, Time, Location and Cost Tuesday, June 1, 2010 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

HR LEADERSHIP CERTIFICATE PROGRAM FOR HUMAN RESOURCE PROFESSIONALS

Next Program Begins October 13-15, 2010 in Wilsonville For more information on the program, please give us a call or visit cascadeemployers.com CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Wage and Hour Basics Free to those enrolled in HR Leadership Wage and hour compliance seems pretty basic, right?

Unfortunately, the wage and hour laws are filled with exceptions. Without a proper understanding of those laws, compliance can be a challenge, especially when you factor in your supervisors. This course is designed to provide you with the most current wage and hour laws to help keep your workplace compliant.

Recruitment and Hiring Free to those enrolled in HR Leadership The success of any organization starts with finding and hiring the right people for the right positions. This session will provide participants with key tools and resources for attracting qualified applicants and best practices for a stream-lined employee selection process.

Topics include: ■ Internal and external recruitment ■ Managing and screening applications ■ Interviewing ■ Ensuring individual success ■ Strategy development

Topics covered: ■ Federal and state regulations ■ Travel time ■ Exempt vs. non-exempt ■ Overtime vs. “comp” time ■ Rest and meal periods ■ Deductions ■ Final paychecks ■ Recordkeeping ■ Penalties

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Date, Time, Location and Cost Tuesday, May 11, 2010 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association Date, Time, Location and Cost Wednesday, June 2, 2010 1:00pm to 4:30pm Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Training and Employee Development Free to those enrolled in HR Leadership Training is a long-term investment in better performance and employee commitment. This workshop will prepare participants to achieve a higher return on their training investments.

Topics include: ■ Assessing needs ■ Design and delivery ■ Learning styles ■ Getting top management support ■ Training plans ■ Evaluation

Member Advisory Forum Help us help your workforce thrive so your business prospers. We invite you to join us for this one-hour online forum: ■ Discuss and learn from other Members’ current successes and challenges

Presenter: Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association

■ Provide input to Cascade on areas of HR service and training that will enhance your employment objectives

Date, Time, Location and Cost Tuesday, June 1, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

CASCADE EMPLOYERS ASSOCIATION

■ Learn about the newest Association resources Date, Time, Location and Cost Tuesday, May 18, 2010; 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE 7

TRAINING CATALOG

HR Compliance - A Monthly Webinar Program When you want to do the right thing in the right way for your people, rely on our people.

The most common type of question Cascade gets asked is compliance-related. Figuring out how to place an employee on family leave, properly document misconduct, or make a reasonable accommodation can be a frustrating process and if not done properly can lead to liability. This one-hour, monthly Webinar program provides in-depth information and tools for common workplace compliance issues. To make sure you get timely and relevant information, our topics vary each month.

Upcoming topics include: ■ The Rise of Retaliation Wednesday, May 19, 2010 - 9:00am to 10:00am ■ Workplace Boundaries: Favoritism, Bias and Harassment Wednesday, June 16, 2010 - 9:00am to 10:00am

No Documentation Then It Didn't Happen. What Now? Wednesday, July 21, 2010 - 9:00am to 10:00am Are You Asking For A Lawsuit?

Wednesday, August 18, 2010 - 9:00am to 10:00am

And more to come, on the third Wednesday of every month. Past topics have covered: answers to your questions and common problems about drug and alcohol testing; Lilly Ledbetter, pay discrimination, and the government's agenda; your #1 employment risk factor - supervisors; exempt employees - what it really means; social networking; avoiding the pain when small things go wrong; affirmative action trends and compliance strategies; and top ten handbook mistakes.

Presenters: Cascade Employers Association Professional Staff Cost: Cascade Member Price - $90.00 for single Webinars / Standard Price - $135.00

Resources that give employers clear direction When your organization has an HR challenge or dilemma, you don’t need to fly solo. With our extensive research and resources that cover a broad range of industries, we collaborate with employers to provide a complete range of human resource management services - from hiring well, to training for excellence, to dismissing effectively.

Call Cascade Employers Association to learn how we can help you on the HR side of business.

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Quick answers to compliance questions always practical, completely reliable

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Sample employment forms, policies, and guidelines

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Project support - employee handbooks, affirmative action programs, pay structures, job descriptions, and more

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Training to develop and grow your supervisors and managers

We deliver unsurpassed resources to develop good employers into great employers Portland 503.224.5219 • Salem 503.585.4320 • cascadeemployers.com CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Leadership and Supervisory Development Basics of Supervision (2-Day Workshop)

Leadperson Effectiveness

Every lead, supervisor, and manager should have The Basics. This is a key program for supervisors.

The job of leadperson is tough. It demands you strike a difficult balance between being a worker and being a supervisor. Getting the job done when you (and everybody else) know that you have little authority requires some complex skills.

Leadership Skills – Build insight and strength in: ■ What it really means to be a supervisor – the expectations, role, and obligations ■ Motivation and Improving Performance ■ Communication and Conflict Resolution ■ Goal Setting ■ Giving Positive and Critical Feedback

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Employment Relations – Develop an understanding of: ■ Basics of Employment Relations Law ■ Developing Performance Standards ■ Discipline and Documentation

Making the switch from co-worker to leadperson Clarifying your role Understanding other people and motivation Dealing with negativity in yourself and others Team-building skills Communication Leadership skills (when you have limited authority) Goal-setting Keeping track and giving recognition Coaching and training for better performance

Presenters: Kathy Hoeg, Consultant or Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association

Every participant who completes the program receives a personalized certificate.

Presenter: Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association

Dates, Time, Locations and Cost Thursday, May 6, 2010 8:30am to 4:30pm Oregon Child Development Coalition - Wilsonville

Dates, Time, Location and Cost Wednesday and Thursday, June 23 & 24, 2010 8:30am to 4:30pm Clackamas Community College - Wilsonville Member Price - $275.00/Standard Price - $410.00

Thursday, May 20, 2010 8:30am to 4:30pm JCI, Inc. - Eugene Tuesday, July 20, 2010 8:30am to 4:30pm Cascade Employers Association - Salem Member Price - $170.00/Standard Price - $255.00

“Basics of Supervision provides not only the ‘nuts and bolts,’ but a plan to develop continuous learning for all.”

Jaz Jasmine Shangri-La Corp.

CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Safety and Workers’ Compensation Safety and Workers’ Compensation Management Free to those enrolled in HR Leadership Not only are there financial implications attached to improperly managing workplace accidents, but there are certain workplace safety rules that are rigorously enforced by regulatory agencies. Attend this program to gain the understanding you need to effectively manage safety at your workplace. This program also provides participants with a solid understanding of the workers’ compensation system and reviews practical steps for managing the process at your workplace.

Reasonable Suspicion Training In this 2-hour workshop participants will receive training on the signs and symptoms of drug use and the signs and symptoms of alcohol misuse. This training certifies that supervisors have received the qualified training to make conscious decisions and documentation regarding reasonable suspicion for drug and alcohol testing.

Topics covered include: ■ Introduction to Drugs and Alcohol in the Workplace ■ Pre-Test Process ■ Effects of Drugs and Alcohol (personal, social, workplace) ■ Observing Signs and Symptoms of Drug and Alcohol Use and Abuse ■ How to Deal with Difficult Situations ■ Approaching Workers in Cases of Reasonable Suspicion ■ Post-Test Process

Topics include: ■ Developing, implementing and managing safety policies and programs ■ Effective safety committees ■ Management support ■ Employee involvement ■ Accountability/Communication ■ What is workers’ compensation?

■ Who are “subject workers”?

■ The insurance contract ■ Managing factors that influence costs

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association

Presenter: Salvador Zamudio, Consultant Applied Growth Transitions

Date, Time, Location and Cost Thursday, June 3, 2010 1:30pm to 3:30pm Knife River Corporation - Central Point Member Price - $65.00/Standard Price - $95.00

Date, Time, Location and Cost Wednesday, June 2, 2010 8:30am to 12noon Cascade Employers Association - Salem Member Price - $90.00/Standard Price - $135.00

Liberty Northwest and Cascade Employers Association have partnered to offer qualifying Cascade Members a comprehensive Workers’ Compensation Group Program.

■ Pricing incentives to encourage improved safety and reduced losses.

■ Premium credit to policyholders who maintain a qualifying alcohol and drug free workplace program during policy period.

■ Highly trained risk management team responsible for monitoring the group’s performance and providing assistance to employers experiencing safety problems.

To learn more about this comprehensive program, contact Cascade at info@cascadeemployers.com.

CASCADE EMPLOYERS ASSOCIATION

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TRAINING CATALOG

Employer Briefings Fiduciary Responsibility Under ERISA Am I At Risk?

NO CHARGE to Member Organizations These Briefings, only two hours in length, focus on best practices in the workplace and offer useful information for HR managers, executives, and business owners.

One of the greatest concerns facing an employer sponsoring a company retirement plan is the legal responsibility and personal liability that comes with running one. This Web-based briefing will answer many of the basic questions employers have surrounding “fiduciary responsibility” including:

Engaging Employees With Surveys

New!

Employees will rarely commit to excellence and extra effort unless they know management cares about them and cares about doing what’s best. Employee Opinion Surveys are a great way to show we care – especially if we share the results and collaboratively act on the input we get.

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Presenter: Curtis Farmer, Retirement Program Manager Cascade Employers Association

Research shows that when employees say, yes, “my opinions count,” organizations are more profitable and productive. Employees want to be heard and have ideas worth hearing.

Date, Time, Location and Cost Thursday, July 8, 2010 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE/Standard Price - $55.00

Feedback is the way we grow – as individuals and as organizations, but organizations make many mistakes in the design of surveys, the way they collect data and the way they communicate after the survey is completed. If employees perceive their input is not taken seriously, they may become disengaged. A strong and sustained process will lead to engaged employees who are more understanding, dedicated and effective.

Would You Like Free Training?

This Web-based briefing will give you specifics on how to handle each stage of the process and how to involve employees so they want to be accountable for improving the things that matter.

Here is how your organization can qualify for free registration to a Cascade public workshop:

Presenter: Jenna Reed, Director of Human Resource Development Services Cascade Employers Association

■ Host at least a half-day public workshop at your facility, with a room that seats 15 or more participants.

Date, Time, Location and Cost Tuesday, August 3, 2010 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE/Standard Price - $55.00

CASCADE EMPLOYERS ASSOCIATION

What is a fiduciary?

Who is or can be a fiduciary?

What is considered a breach of fiduciary duty?

What are my risks?

What are some best practices to protect myself and my employees?

■ Conduct an Employee Opinion Survey.

■ Refer an organization to membership.

For details, contact Jocelyn Billings via e-mail at jbillings@cascadeemployers.com or call her at 503.585.4320.

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TRAINING CATALOG

Employer Briefings (cont.)

Got Talent?

Managing Your Priorities

Does your organization focus on employees’ weaknesses? Have you had a performance review where a few minutes were spent on strengths, and the majority of the time was spent on “developmental areas?”

Do you ever feel overwhelmed by pressures, wondering how you keep focused among competing forces?

This briefing will explore how to set limits while keeping priorities straight, appreciating external and internal customers’ needs, getting help and delegating.

We will also discuss specific guidelines on how to eliminate timewasters.

Is it any wonder that only 12% of the U.S. workforce is fully engaged? What does “fully engaged” look like?

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Use their talents every day.

Consistent levels of high performance.

Intentional building of supportive relationships.

Emotionally committed to what they do.

Presenter: Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association Date, Time, Location and Cost Thursday, July 22, 2010 8:30am to 10:30am SEDCOR - Salem Member Price - FREE/Standard Price - $55.00

Are you fully engaged? How about those who work with you or for you? The key is using your talents every day.

What is a talent? The Gallup organization spent years researching what high performance managers do differently than average performance managers. One of the distinguishing characteristics is they know the difference between knowledge, skills, and talents. A talent cannot be taught. This has huge implications.

Maximizing Your Membership Investment Whether you’ve been a Member of Cascade Employers Association for years or you’ve recently joined, knowing the benefits of membership is vital for maximizing your membership investment. Exclusively for Cascade Members, this Web-based briefing will review the wealth of HR business solutions available to you and how best to access them.

Join us for an interactive session where we will look at the concept of talents, and how you and your people can become engaged employees, as well as raise your level of performance.

Presenter: Skip Centioli, Consultant Date, Times, Locations and Cost Tuesday, June 29, 2010 8:30am to 10:30am Cascade Employers Association - Salem

We will cover: ■ Resources and tools at no charge ■ Services and resources at reduced rates ■ Recently introduced services and products ■ A tour of Cascade’s information-rich Web site Members Only Area

Tuesday, June 29, 2010 1:30pm to 3:30pm LLM Publications - Portland

Presenter: Gayle Klampe, Director of Member Relations Cascade Employers Association

Member Price - FREE/Standard Price - $55.00

Date, Time, Location and Cost Tuesday, June 22, 2010 10:00am to 11:00am Presented Online for Your Convenience Member Price - FREE

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TRAINING CATALOG

Seven Deadly Sins of Wage and Salary Administration This two-hour briefing will focus on pay plan basics while emphasizing the importance of a “total compensation” strategy. Against the backdrop of seven common mistakes employers make in determining employee pay, the presenter will address actions organizations must take to assure pay systems are affordable, fair, competitive and consistent with recruiting and retention goals.

5 Easy Ways to Register for Training

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Establishing a total compensation strategy Selecting the right market data sources Compiling the right market survey data Maintaining a competitive pay structure Assigning jobs to the right pay levels Administering employee pay correctly Communicating employee pay effectively

1. Phone: Our knowledgeable staff is always ready to assist with your training questions. You can reach us at 503.585.4320 (Salem), 503.224.5219 (Portland), or toll free at 800.835.5518.

Presenter: Jerry Bumgarner, CCP, Director of Research and Compensation Services Cascade Employers Association

2. Web site: Register online at cascadeemployers.com under “Workshops and Events.”

Date, Times, Locations and Cost Thursday, May 13, 2010 8:30am to 10:30am Cascade Employers Association - Salem

3. E-Mail: E-Mail us at info@cascadeemployers.com.

Thursday, May 13, 2010 1:30pm to 3:30pm Central Willamette Credit Union - Albany

4. Fax: Fax the registration form in back of this catalog to Cascade at 503.585.4322.

Member Price - FREE/Standard Price - $55.00

5. Mail: Mail registration form with payment to: Cascade Employers Association 4068 Hudson Avenue NE Salem, OR 97301

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TRAINING CATALOG

Dynamic Presenters Available Need a Speaker?

Cascade's Speakers Bureau is comprised of our own dynamic presenters, delivering cutting-edge presentations on a variety of employment-related topics. Whether you need a 45-minute luncheon presentation or an expert to speak at your next industry conference, our seasoned professionals can deliver a variety of topics, including: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Strategic + Tactical Thinking = Strengths for Success Regulatory and Compliance Update Minimizing Employment Risk Outsmarting the Cheaters How to Manage HR without an HR Manager Your Number One Risk Factor? Supervisors!

Compensation Strategies for Business Success Paying, Engaging and Retaining the Right Employees Labor Shortages - Preparing Your Pay Plans for the Inevitable Creating a Safety Culture: Fundamentals to Get You There Toxic Attitudes: Clean Them Up Before They Poison the Team Draining the Pain from Salary Reviews Leading So They Know You Care Money is Not Enough: Creative Rewards for Employees The Seven Qualities of Great Supervisors Secrets to Effective Performance Reviews Becoming a Great Place to Work From HR Heel to HR Hero

For more information, contact Cascade at training@cascadeemployers.com or call us at 1.800.835.5518.

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TRAINING CATALOG

About the Presenters Patrice Altenhofen, President Cascade Employers Association Patrice was appointed President in the fall of 2006 and carries forward Cascade's reputation for providing collaborative, responsive, and solution-oriented services. Prior to becoming President, Patrice served as General Counsel and Director of Human Resource Development Services. As a creative and approachable human resource professional and attorney, Patrice is credited with developing innovative training programs on a variety of employment-related issues for executives, managers, and supervisors, including the Association's comprehensive HR Leadership Pogram. She routinely participates in the development of long-term human resource and compliance strategies with top-level management of organizations from diverse industries.

Jerry E. Bumgarner, CCP, Director of Research and Compensation Services Cascade Employers Association Jerry has devoted more than 40 years to the field of human resources, specializing in the compensation area. He provides specialized compensation support to employers (e.g., market pay ranges, competitive pay assessments, incentive plans, performance management), and helps Cascade members to align pay with business results. In addition, Jerry conducts compensation surveys for numerous industry groups and serves as a participant on national survey steering committees. A regular presenter for workshops on the above topics, Jerry also serves with various local, regional and national professional HR groups.

Skip Centioli, Consultant Ralph “Skip� Centioli, MBA, Retired USAF Major, was formerly a corporate trainer at Nike and HSBC. Skip has taught at the University of Portland and was a part-time instructor at the University of Alaska.

He teaches in the areas of leadership, customer service, and interpersonal skills, has been a speaker at www.professionallyspeaking.org, has spent the last several years working with the concepts of talents (Gallup studies), and has consulted with organizations on hiring for talent.

Glen Fahs, Ph.D., Training and Organization Development Consultant Cascade Employers Association Glen is one of Oregon's most active management trainers and consultants. He is a change agent who uses training and involvement processes as ways to build skills, commitment and team work. He teaches classes on leadership and professional transitions regularly for Portland State University and has served on the local boards of United Way, Habitat for Humanity, The Oregon Ethics Commons (as President), and The American Society for Training and Development (as Oregon Chapter President). He presents workshops on performance management, leadership and communication skills, and is certified in AchieveGlobal's highly successful Learning to Lead program. Glen is particularly skilled at customizing on-site programs for employers.

Curtis Farmer, Retirement Program Manager Cascade Employers Association Curtis joined Cascade in March of 2008. His principal responsibilities include management and administration of the retirement plans offered to Cascade Members through the Pacific Northwest Employers Pension Trust and the Pacific Northwest Employers Profit Sharing and 401(k) Savings Plan.

Prior to joining Cascade, Curtis spent nearly 12 years in the Financial Services industry specializing in Retirement Plans, and currently consults with our members on such issues as plan design, ERISA regulations, and effective employee enrollment and education.

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TRAINING CATALOG

Kathy Hoeg, Consultant Kathy Hoeg has over 20 years experience as an organization development specialist in the energy and banking industries. Her background includes leadership of company-wide performance improvement initiatives and design of leadership, teamwork, and technical skills training programs. She has an MBA from Columbia University and has taught college courses in management theory and organizational behavior. She is a certified trainer for Achieve-Global, Interaction Associates, and Blessing-White and is also a lead facilitator for the City of Eugene’s outdoor challenge course.

Gayle Klampe, Director of Member Relations Cascade Employers Association Over 30 years at Cascade, Gayle has been involved in a variety of Association capacities. With her experience and knowledge of Association services, and her ability to communicate the value of membership, she serves as Director of Member Relations. In this role, Gayle oversees all membership activities. She instinctively assesses the needs of employers, linking them to the resources that help advance workplace success. Gayle also manages coordination and development of Association marketing and communication activities, and has a contagious sense of humor.

Lynn Morris, PHR, Human Resource and Compensation Consultant Cascade Employers Association Lynn joined Cascade's Human Resource Development Team in 2003 as a Human Resource and Compensation Consultant. She is a graduate of the University of Oregon where she received her Master degree in Human Resource Management and Industrial Relations. Before coming to Cascade, Lynn's background includes nearly 10 years of experience in many areas of human resources, especially policy research and development, recruitment and selection, compensation analysis, and affirmative action. As a consultant for Cascade, Lynn works in the areas of affirmative action, handbook review and development, and compensation, and provides on-site support for specific projects or when an interim HR manager is needed.

Jenna Reed, JD, MBA, Director of Human Resource Development Services Cascade Employers Association Jenna joined Cascade’s Human Resource Development Team in 2004 as Human Resource Compliance Specialist, becoming Director of HR Development Services in fall of 2006. She works in a variety of areas with Cascade, including employment law compliance, employee handbook development, training, affirmative action, human resource program assessments, and on-site support. Jenna integrates compliance, best practices, and practical management solutions to help Member organizations achieve positive results in workforce management. Jenna is a member of the Oregon State Bar, and received her Juris Doctor and Master of Business Administration from Willamette University where she emphasized her studies in labor and employment law, human resources, and organizational development. She is also a Board member for the NW EEO/ Affirmative Action Association and a member of SHRM.

Jerry Richardson, Director of Group Insurance Services Cascade Employers Association Jerry joined Cascade in 2000 after more than ten years in the health insurance industry working directly for insurance companies. Jerry’s principal duties include all aspects of the administrative services for participants in the Association-sponsored Pacific Northwest Employers Life, Health Insurance Trust.

He provides: ongoing service to Member companies and their employees; assistance with claims, benefit, and coverage questions; enrollment of new groups; and, employee information meetings. He is also available to assist in designing benefit plans and to provide rate quotes and coverage proposals for employers wanting to move from existing plans. Jerry’s background in customer service, claims administration, and marketing makes him especially qualified to ensure that our Members receive the caliber of service they deserve and have come to expect.

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Salvador Zamudio, Consultant Applied Growth Transitions Salvador Z. Zamudio has a Bachelor’s Degree in Organizational Leadership and Development and is currently working on his Executive MBA at George Fox University. Bilingual in English and Spanish, Salvador has a cumulative, progressive background in international motivational public speaking, cultural awareness, training and development, translation/interpretation, and recruiting. Salvador brings over 23 years diverse management experience and has provided training for many large commercial production companies. Salvador has acquired and delivered professional training certification in many areas including Production, Logistics, DOT compliance, OSHA compliance, Safety program development, and Personnel Team development. Salvador has served in various committees strongly supporting the efforts to integrate employees through the development of bilingual training programs. Salvador is dedicated to the continuous development of management skills in the workforce across multiple industries and cultural backgrounds.

Top Ten Reasons to Use Online Training 1. Learning Anytime/Anywhere - Employees can learn basic office skills, become better managers, or complete degrees when it’s convenient for them. No wasted commuting time, no scheduling conflicts, and no missed classes due to emergencies.

2. Over 3,500 Online Courses - Programs cover a variety of topics: Business & Professional Skills (including PHR/ SPHR certification programs); Legal Compliance; Computer Skills; and Environmental Safety & Health.

3. Affordable Pricing - Your people can attend Cascade’s online learning without breaking the budget; Cascade members receive a discount on all course purchases.

4. Locked In Learning - Courses include assessments, discussion questions, and performance tools to help “lock in” learning.

5. A Complete Learning Management System - Students learn at their own natural pace, revisit lessons to improve comprehension, and monitor their own success. Managers can track training progress and retrieve reports.

6. Customized Learning Site and Course Catalog for Your Organization - Customized design services are available (free of charge) to create an online portal that looks like it’s your own.

7. No-Hassle Implementation - Your job is easier with no hardware or software to install, and no programming expertise is required. Track ALL of your training in one place.

8. Increased HR Effectiveness - An online learning expert can guide you through every stage to eliminate juggling multiple online training vendors and complex scheduling. Easily blend online learning with your existing training programs.

9. Measure Your Training ROI - Monitor and measure training with a full reporting system. Easily equate costs with outstanding results.

10. Demo Free Courses - We have made three courses available to demo at no charge. Register yourself online to access these courses (no purchase necessary).

When you can’t fit a public training workshop into your schedule or you don’t have enough attendees for a customized on-site session, then consider registering you and your team for an online learning class. For additional information about Cascade’s Online Learning Center, visit cascadeemployers.com or contact Jocelyn Billings at 503.585.4320.

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Training Locations Cascade Employers Association

4068 Hudson Avenue NE, Salem, OR 97301

From I-5, take the Market Street Exit, #256. Turn EAST onto Market Street. Travel 2-3 blocks and turn RIGHT at the second traffic light. Proceed down Lancaster Drive about a mile and a half, then turn LEFT at Hudson Avenue.

We are in the building behind the Stereo King.

Central Willamette Credit Union

7101 Supra Drive SW, Albany, OR 97321

From I-5, from the north, take the OR-99E S Exit, #234B. Keep RIGHT at the fork and continue for approximately four and a half miles, then turn RIGHT onto SW Allen Lane. Continue one third of a mile, then turn LEFT onto Supra Drive. Your destination will be on your left.

Clackamas Community College

29353 SW Town Center Loop East, Wilsonville, OR 97070

From I-5, take the SW Wilsonville Road Exit, #283. Turn EAST onto SW Wilsonville Road, then LEFT onto SW Town Center Loop E. 86470 Franklin Boulevard, Eugene, OR 97405

JCI, Inc.

From I-5, from the north, take Exit #189 toward 30th Ave. After one-third of a mile, turn LEFT onto McVay Highway, then continue another third of a mile to a SLIGHT LEFT onto Franklin Boulevard.

Knife River Corporation

3959 Hamrick Road, Central Point, OR 97502

From I-5, take Exit #33 toward Central Point. Turn EAST onto E Pine Street, and continue two-thirds of a mile.

Finally, turn RIGHT onto Hamrick Road.

LLM Publications

8201 SE 17th Avenue, Portland, OR 97202

We recommend you check MapQuest.com for the best directions from your location.

Oregon Child Development Coalition

9140 SW Pioneer Court #E, Wilsonville, OR 97070

From I-5, take Exit #286 toward Stafford/N. Wilsonville. From the south, turn LEFT onto SW Ellingsen Road and continue as it changes names; from the north, turn RIGHT onto SW Boones Ferry Road. Then continue approximately a quarter of a mile, and finally turn RIGHT onto SW Pioneer Court.

Polaris, Inc.

4660 Main St. Building C, Suite 400-2, Springfield, OR 97478

From I-5, take Exit #194A and merge onto OR-126. After four miles, take the 42nd Street exit toward Marcola.

Turn RIGHT onto 42nd Street, continue for approximately one mile, then turn LEFT onto Main Street.

SEDCOR

626 High Street, Suite 203, Salem, OR 97301

From I-5, from the north, take the Salem Parkway Exit, #260A. After three miles, turn LEFT onto Broadway Street NE. Broadway Street will become High Street NE; your destination will be on the left.

From I-5, from the south, take the Market Street Exit, #256. Turn LEFT onto Market Street and continue for approximately two miles, then turn LEFT onto Broadway Street. Broadway Street will become High Street NE; your destination will be on the left.

Please note: Prior to each program, registrants will receive detailed driving directions to training locations.

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Registration Form Program Title _________________________________________________________________________ Date(s) ______________________________________________________________________________ Time(s)______________________________________________________________________________ Location _______________________________________________Cost __________________________ Organization Name: ____________________________________________________________________ Mailing Address: ______________________________________________________________________ City: __________________________State: _______________________________Zip: ______________ Telephone: _____________________________________________Fax: __________________________ Contact Person: _________________________________________E-mail: ________________________

Please make the following reservation(s): Name: ________________________________________________Title:__________________________ E-mail: ______________________________________________________________________________ Name: ________________________________________________Title:__________________________ E-mail: ______________________________________________________________________________

Multiple Registrants Register two or more people for the same program and receive a 10% discount on total registration fee.

Payment Options Check (Make payable to Cascade Employers Association) Bill My Company (For nonmember billing, please provide a P.O.#_________________________) Charge My: MasterCard Visa American Express Card # __________________________ Expiration Date: Month____ Year_____ Customer Code # ________ Signature____________________________________________________ Print Name (as shown on card)____________________________________________________ Email Address for Credit Card Receipt: _____________________________________________ Billing address, if different from above: _______________________________________ Cascade Employers Association will make every effort to meet a request for disability accommodation. If you require accommodation, please contact us at Salem 503.585.4320 or Portland 503.224.5219

Cancellation Policy Cancellations received up to five business days prior to a training program are fully refundable. Cancellations received less than five days prior to a program, or no-shows, are non-refundable; however, fees may be applied to a future training session.

How to Register Mail To Cascade Employers Association 4068 Hudson Avenue N.E. Salem, OR 97301 CASCADE EMPLOYERS ASSOCIATION

Phone Salem 503.585.4320 Portland 503.224.5219 Fax To 503.585.4322

E-Mail tmenke@cascadeemployers.com Web site cascadeemployers.com TRAINING CATALOG

Training Tip:

Hidden Costs of Inadequate Training

By Glen Fahs, Training & Organization Development Consultant Cascade Employers Association If your organization isn’t committed to training, it is just like not being committed to efficiency, planning, quality, teamwork and communication. They all take time, but productive and profitable organizations find the time.

In determining the 12 statements that employees most frequently agree to in productive and profitable organizations, the Gallup Organization, in a very comprehensive study, reported that two of the 12 were related to training and mentoring: ■ “My supervisor encourages my development.”

■ “In the last year, I have had opportunities to learn and grow.”

So why would anyone give training short shrift? When business is slow, managers commonly rationalize, “I love training, but this is just not the time.” Then when business picks up, they may say, “I love training, but we are too busy meeting customer needs to pull people off the floor.”

So if managers are so concerned with costs, what are the costs of not training?

Here are a few areas which require formal training: ■ Orientation/On-Boarding: Well-oriented employees are more confident, committed and wise in approaching their jobs. They make fewer mistakes. Instead of focusing just on the isolated, technical parts of their jobs, they consider how what they do affects co-workers, the environment and customers.

■ Risk Management: If employees are not trained on how to prevent and respond to risks as well as accidents, they realize too late what they should have done. Accidents, harassment, negative conflicts and lawsuits don’t happen randomly. They are integrally related to who we hire, how we treat them and how well they are trained.

■ Technology: Unless we use technology effectively, great investments are wasted.

■ Leadership: Most organizations give top priority to developing their professionals and managers – for good reason! Leaders need to be excellent models and coaches. If they aren't, everyone becomes more negative and ineffective. Leaders must collaborate to form a common vision and use excellent communication skills to maximize performance and results.

Those who participate in in-house leadership training series develop more rapport, ambition and confidence by exploring challenges/issues and setting goals with their peers and top management. They focus on the mission, values and priorities of the whole organization and plan how they will contribute to something meaningful.

Top managers can demonstrate their commitment to learning and collaboration by participating in training themselves.

cascadeemployers.com