Kronicle November//December 2018

Kenmore Mercy Hospital

Kronicle

News and announcements for Nursing Staff at Kenmore Mercy Hospital November/December 2018

A Christmas Message - Blessings

Nursing Leadership Attends Magnet Conference

Be present Let the day flow with grace Expect joy. Be positive Serve with compassion Speak only Kindness

Heather Telford, Elaine Schrutt, Amber Mazurek, and Kristen Parisi

Impart only love Never forget you are not alone Give thanks for everything See goodness in others

~ Mary Davis

Wishing all of you the blessings of peace The beauty of hope The spirit of love The comfort of faith May this be your gifts this Christmas season.

Cheryl

In October, four members of our nursing leadership team had the opportunity to attend the Magnet Conference in Denver, Colorado.

Heather Telford, Amber Mazurek, Elaine Schrutt and Kristen Parisi attended the three-day information-filled conference.

There were over 10,000 nurses in attendance from around the world and the Kenmore Mercy Hospital team was able to bring back a lot of information on best practices in nursing.

Some of the topics included: • reverse mentoring • social media communication platform • reducing c-diff rates through patient and family education • peer review • improving nurse satisfaction and patient outcomes • focus on communication, culture and feedback • information on our 2021 Magnet document At the December Shared Governance Committee meeting, many of these topics were discussed with the group.

The 2019 Magnet Conference will be held in Orlando, Florida.

There will be an opportunity for clinical nurses to attend. Stay tuned for more information and let your manager know if you have an interest in attending.

Welcome To Our New Nurses From November - December November: Rebecca Barone, RN, BSN - ED Janine Grotke, RN, BSN - 3 East Dibben Sara, RN, BSN - 2 East/2 South Michelle Zheng, RN, BSN - 2 East/2 South December: Alexa Juszkiweicz, RN, BSN - 2 East/2 South Monita Rai, RN, BSN - 3 East

Congratulations!

Congratulations to the Case Management associates for winning the Gerard Place collection contest!

A big thank you to everyone who participated in the collection! Because of your generosity we have many items being donated to Gerard Place to help homeless families.

2nd Place - PAT, IR & Pulmonary Rehab.

3rd Place - ASU

ASU Nurse Receives DAISY Award Ambulatory Surgery Unit registered nurse Betty Coon was chosen by the Nursing Shared Governance Committee as the December 2018 Daisy Award winner.

Betty received two separate nominations from patients, both of which remarked on the exceptional and compassionate care she provided to them.

The one patient praised Betty’s ability to make her feel well taken care of in an uncomfortable time. She always felt as if she were her only patient.

Thank you, Betty for the excellent care you provide to our patients every day!

Betty Coon (second), was recognized by President & CEO Walt Ludwig, ASU nurse manager Margy Donofrio, and vice president of Patient Care Services Cheryl Hayes.

Her award is part of the DAISY Foundation’s national program to recognize the extraordinary efforts nurses perform every day.

Thank you and congratulations to the nursing staff who received a DAISY nomination from patients’ families or peers. Each nomination will receive a special DAISY pin.

DAISY NOMINEES

Coats & Blankets The Emergency Department is in need of coats and blankets for patients who come in without coats. If you have any you do not need any longer, please bring your laundered blankets to Catherine’s Closet located on the fourth floor. Our Emergency Department staff and patients will be very grateful.

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• Megan Bolton - 2 West

• Abbe Walsh – 2 West

• Emily Hughes - 2 West

• Mary Yapp - 2 East/2 South

• Melissa Ferber - Emergency Department

• Cheryl Tumia - 3 East

• Jillian Dobson - MRU

• Kitty Scribner - 2 East/2 South

• Lindsay Canali - 2 East/2 South

• Julie MacDonald- 2 East/2 South

• Dan Collins (Nurse Attendant) - 2 East/2 South

“Great Catch” Makes A Difference for Patients Thank you to registered nurse Victoria McDonald from 2 South/2 East for her questioning attitude and willingness to speak up when something doesn’t seem quite right.

Victoria noticed that an antiseizure medication was ordered and an antibiotic was sent instead. She followed up and obtained the correct medication.

A special thank you to Victoria for her great attention to detail and having a questioning attitude.

MIDAS OCCURRENCE REMINDERS: • When entering information, it needs to be as thorough as possible with details. Be sure to complete all sections. Some areas have multiple choices that can be selected. An example would be contributing factors for a patient fall.

President & CEO Walt Ludwig, nurse manager Mary Hojnacki, RN, and director of Quality & Patient Safety Laura Verbanic awarded Victoria McDonald.

The Great Catch Program highlights “great catches” and recognizes associates for preventing errors that could cause injury to a patient. This program has helped to improve safety of our patients and associates.

Medical Staff Awards Two Associates Congratulations to Cheryl Tumia, RN, on 3 East, and Kathy Kanaley, patient representative, who recently received the Medical Staff’s Associate of the Year Award.

Cheryl has been employed at Kenmore Mercy Hospital for 27 years.

During that time she worked on 3 West as a certified nurse attendant, 2 North a clinical nurse assistant and 2 Center/3 South as an LPN.

Reminders

• Remember to enter time of occurrence for accuracy.

• All fields need to be complete based on the event type, utilize the tabs to complete that section.

• If there is a witness enter name of employee, physician or “other.”

• Outcome – what happened to the patient as a result of this occurrence, there is a drop down with various choices. If you select other, enter in comments what you mean by “other.”

• If you can identify any suggestions for improvement when entering the occurrence, write them in that section.

Kathy Kanaley and Cheryl Tumia (R) were awarded by Drs. Michael Gough and Eric Koch.

She advanced her nursing degree to a registered nurse and worked on 3 West for 22 years. She is presently a telemetry nurse on 3 East.

Cheryl is known for her compassionate and caring attitude. She is presently a palliative care champion and visits community organizations and educates people about advance directives, palliative care and MOLST forms. She mentors and precepts new staff.

Thank you Cheryl for being a valuable member of our nursing team and exhibiting the mission and values of Catholic Health.

Kathy started her career at Kenmore Mercy in 1986 as a skilled nursing facility social worker. By 1990, she began taking on leadership roles in the hospital. In 2007, she became our patient representative, a very important role in helping our patient experience.

She is a strong patient and family advocate and a valuable resource to medical, nursing and ancillary staff for patient’s problems and concerns.

Kathy is also an active member of the Palliative Care committee, encouraging patients and community members to complete their advance directives. She initiated the Grievance Committee, leads the Patient Advisory Committee, led the In Demand language interpretation initiative, and developed the FAST team.

• Remember that occurrences are to track adverse events that happen or could potentially happen. Responses and suggestions should be constructive, rather than “finger pointing.” We all have the patient’s best interest in mind.

• Great catches should be entered in the Midas database. This will assist in identifying areas that could potentially become an occurrence.

• Occurrences should be completed timely so that the information is as accurate as possible.

We want to work together to maintain and enhance our quality of care for our patients. If you have any questions, please call Diane Gelose in Quality & Patient Safety (447-6118).

CODE CART REMINDER All code carts need to have a lock on the pharmacy drawer before sending them down to SPD for processing.

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Lights, Camera, Action!

Welcome to Our Team

Thank you to all of the Kenmore Mercy staff that stepped in to help out with the Leapfrog commercial that was filmed here in November on the third floor bridge. It is currently airing on local networks.

Kenmore Mercy Hospital is pleased to welcome Jonathan Kalata, as it’s Staffing Supervisor for Patient Care Services.

What a wonderful opportunity to show our pride as the only local hospital to receive ten “A’s” in a row!

Jonathan Kalata, Staffing Supervisor for Patient Care Services

Jonathan has worked at Kenmore Mercy since 2014 in Patient Care Services and Case Management.

In his new role, he will audit and approve daily time and attendance for Patient Care Services, assist with biweekly scheduling, and day to day staff scheduling operations.

Jonathan has completed his Bachelors of Science in Biology from Houghton College.

Please continue to TAC or record in your time and attendance book for PTO for low census, PTO for FMLA, preceptor or charge, inservices and missed punches If you have any questions in regards to your timecard please feel free to email jkalata1@chsbuffalo.org or call 447-6226.

Jacob Walck, Evening Perioperative Nursing Supervisor

Soarian Tip Sheets • New plan of care for patients with central lines • New plan of care for patients with diabetes- hyper/hypoglycemia problems

Please also welcome Jacob Walck RN, BSN, CNOR, to his new role as it’s Staffing Supervisor for Patient Care Services, overseeing the OR, PACU, ASU, CSPD, Endoscopy, and IXR. He has worked at Kenmore Mercy since 2011 as a registered nurse.

• Death of a patient- new fields added to form for better documentation

In his new role, he will collaborate with the nursing supervisor, managers, physicians, staff to facilitate patient experiences.

• Q-ball documentation added to the pain assessment form

Jacob completed his Bachelor’s in Science in Nursing from Daemen College.

• Heparin documentation- 2nd RN signature required for initiation and rate changes

MRU Celebrates 25 years!

• PCA documentation will now be done in Soarian

Kenmore Mercy Hospital’s Medical Rehabilitation Unit celebrated its 25th Anniversary this December.

• Patient declination (refusal) of four eyes skin assessment

Together, the physiatrists, nursing, rehabilitation and the interprofessional team provide individuals with a high quality, patientcentered rehabilitation care. This service offers patients the best opportunity to maximize their functional mobility and cognitive recovery.

Mental Health Training Mental health first aid training will be held on February 14 and March 27.

Please let your manager know you are interested in attending.

This is a very important topic for the clinical staff to help us care for those with mental health needs.

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Patients receive three-hours of therapy a day, with 24-hour-a-day nursing care and physician coverage.

Thank you to all of our dedicated professionals who provide outstanding care, optimizing our patients’ outcomes.