Spring 2018 Georgia Communities First Magazine by Community Bankers Association of Georgia

GeorgiaCommunitiesFirst Official Publication of the Community Bankers Association of Georgia

SPRING 2018

INSIDE 50th Anniversary

Convention in

POINT CLEAR

2018 Educational

CONFERENCES

Spring Regional

Scholarships

MEETINGS

EDUCATIONAL OPPORTUNITIES

LUNCHEON

Member:

April 12-13, 2018

Successful strategies require INSIGHT. The Baker

Group has long been known for its proven software and products, but it takes insight to make sound, strategic decisions. For financial institutions, insight can be defined as the ability to see what others may not see. Successful financial institution managers know the importance of achieving a high-performance plan. Establishing such a plan requires not only sound data and accurate information, but also an insightful partner; The Baker Group is that partner. The Baker Group’s Interest Rate Risk and Investment Strategies Seminar was developed specifically for managers of financial institutions. Designed to meet the challenges of 2018, it is an indepth examination of current topics including: • Market Conditions and the Banking Environment • Interest Rates, Liquidity, and Balance Sheet Strategies: Everything’s a Cycle • Modeling Interest Rate Risk: Best Practices and Regulatory Compliance • Investment Strategy and Security Selection for Each Rate Environment • Municipal Bonds and the Pension Crisis: How to Develop a Process to Protect Your Portfolio • Techniques for Managing MBS to Minimize Prepay Volatility • Liquidity, Cash Flow, and the Bond Portfolio For your convenience, register online at GoBaker.com/florida. Call Skoshi Heron at 888.990.0010 for more information.

Member: FINRA and SIPC www.GoBaker.com 800.937.2257

Destin, Florida The Henderson

200 Henderson Resort Way Destin, FL 32541 855.741.2777

Agenda

Thursday Breakfast Seminar Lunch Seminar Dinner

Friday Breakfast Seminar Conclusion Golf

Guest Speaker

Christopher Thornberg — Founding Partner of Beacon Economics, LLC

Who Should Attend Financial institutions’ CEOs, CFOs, investment officers, board members, and those who are directly or indirectly responsible for financial management functions will benefit from this seminar. There is no cost for this seminar. CPE credits will be earned for your attendance.

Oklahoma City, OK | Atlanta, GA Austin, TX | Indianapolis, IN Salt Lake City, UT | Springfield, IL

contents SPRING 2018

C B A S TA F F Rob Braswell President & CEO rob@cbaofga.com

f e at u r e d

Lori Godfrey Director of Legislative and Regulatory Affairs lori@cbaofga.com

9th ANNUAL

SPRING REGIONAL LUNCHEON MEETINGS & PAC/PR GOLF TOURNAMENTS

Lindsay Greene Vice President Marketing & Member Services lindsay@cbaofga.com Jeremy Thomens Graphic Design & Member Services Coordinator jeremy@cbaofga.com Cassie Conklin Marketing Specialist cassie@cbaofga.com Peake Wilson Vice President Corporate Events & Leadership Division, CBA Corporate Secretary peake@cbaofga.com Teresa Day Administrative & Corporate Events Assistant teresa@cbaofga.com Jodi Swilley Director of Education & Professional Development jodi@cbaofga.com Donna Coutant Education Coordinator donna@cbaofga.com

50 Years – Let’s Take a Moment to Reflect and Celebrate

Serving One Master

General Counsel Corner: Here’s to the New Year!

A Letter from Lori

2018 Day at the Capitol

Tammy Maass CFO tammy@cbaofga.com Stephanie Taylor Accounting/Operations Coordinator stephanie@cbaofga.com

22 Webinars 25 2018 Webinar Series 26 2018 Conferences

c o r p o r at e e v e n t s

Spring Clay Shoot & Women in Banking

10 2018 Spring Meetings & PAC/PR Golf Tournaments 13 2018 Leadership Academy

Connie Shepard Education Associate connie@cbaofga.com

16 CBA’s 50th Anniversary Convention & Mini-Trade Show e d u c at i o n

l e g i s l at i v e

convention

27 Community Bank Roundtables member services

30 Scholarships 31 CBA Endorses Genesys Technology Group 33 Endorsed Member Spotlight: Michael Stinson of BankTrends

Pictured on cover: Grand Hotel Marriott Resort & Spa in Point Clear, AL s ta y connected

@CBAofGeorgia

@CBAGeorgia

@company/ cbaofgeorgia

Community Bankers Association of Georgia | 1900 The Exchange, Suite 600, Atlanta, GA 30339 (770) 541-4490 or (800) 648-8215 • Fax (770) 541-4496 | www.cbaofga.com • cba@cbaofga.com S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 1

FROM THE PRESIDENT’S DESK

50 YEARS – LET’S TAKE A MOMENT TO REFLECT AND CELEBRATE “It’s when ordinary people rise above the expectations and seize the opportunity that milestones truly are reached.” – Mike Huckabee

•

As I hope you have heard by now, 2018 marks the 50th year in which the CBA of GA has strived to serve the needs of Georgia’s community banks. In the summer of 1969, the county-wide branching issue was at the forefront of everyone’s attention in the banking community. A group of independent bank leaders, feeling some formal structure should be given to the independent bank movement, sought and obtained a corporate charter, and the Independent Bankers Association of Georgia was formed. At that time and under that name, its singular focus was political representation for independently owned banks in Georgia, especially in regards to opposing county-wide branching and a few years later, state-wide branching.

•

Over the years, our Association expanded its activities significantly to meet the needs of Georgia’s community banks, hence the name change in 1985 to the Community Bankers Association of Georgia. The new name better reflected the broad array of services offered and our member banks’ commitment to their respective communities. In preparing for our 50th year, we have had a lot of fun looking back at our origin and researching what was going on in 1969. Here are just a few of the events, inventions, and pop culture highlights from 50 years ago that I think you will find interesting: • • • • •

• •

Neil Armstrong and Buzz Aldrin took “one small step for man, one giant leap for mankind” by landing on the moon. First Concorde test flight is conducted In France First transplant of a human eye Seiko sells the first quartz watch First automated teller machine (ATM) or Cash Machine is installed in the United States. (Don Wetzel is generally credited with the idea for the modern ATM machine. The idea came to Wetzel while standing in a long line at a bank in Dallas.) Advanced Research Projects Agency or ARPANET, the precursor of the Internet was developed The Boeing 747 jumbo jet makes its debut. It carried 191 people, most of them reporters and photographers, from Seattle to New York City.

2 | ww w.cbaofga.co m | Spring 2018

•

• • •

Rob Braswell President & CEO Community Bankers Association of Georgia

UNIX is developed by a group of AT&T employees at Bell Labs The Pontiac Firebird Trans Am, the epitome of the American muscle car, is introduced The Microprocessor (a miniature set of integrated circuits) is invented opening the way for the computer revolution that followed The Beatles release their Abbey Road album Sesame Street debuts on public television Popular movies - The Love Bug, True Grit, Midnight Cowboy, Butch Cassidy & the Sundance Kid

As you can see, a lot happened in 1969 that impacted the world and our everyday lives to this day. We owe a debt of gratitude to the innovators, forward-thinkers, and bold leaders who took those initial ideas and put them into action. They changed the world in big and small ways, not only for them, but for generations to come. Therefore, I hope you will join us June 21 - 24, 2018, in Point Clear, Alabama, at our 50th Anniversary Convention as we honor the wonderful men and women who put so much of their heart and soul into community banking and our Association during this 50-year journey. Their vision and efforts led us along the pathway, enabling us to overcome obstacles and achieve great successes. As Mike Huckabee (former Baptist minister, Governor, Presidential candidate, television and radio show host and our keynote speaker at the upcoming June convention) stated, milestones such as this are not reached unless ordinary people rise above expectations and seize opportunities. I hope you will join us in celebrating these “ordinary people” who accomplished extraordinary things for the betterment of community banking and the CBA of Georgia. It will be a great celebration. I look forward to seeing you there! Best regards,

FINER POINTS

SERVING ONE MASTER It’s a dog-eat-dog world. Every organization needs to keep evolving to stay relevant and on top of its game, particularly in the financial sector. So I wasn’t entirely surprised to read that one of the trade associations representing large financial institutions has reorganized its membership structure. The Financial Services Roundtable (FSR) has whittled itself down to represent only commercial banks with more than $25 billion in assets and major payments companies, such as Visa and Mastercard. That cuts the organization’s membership nearly in half—to roughly 40 institutions—and eliminates insurers, asset managers and other nonbank financial providers. Now, let’s not shed any tears for those who are now on the outside looking in. These are some of the nation’s largest financial services companies. And as I know all too well, they have plenty of other powerful organizations to represent their interests in Washington. They’ll be just fine, believe me. In fact, I completely understand the FSR board’s decision. We at ICBA are lucky to serve only one constituency: community banks. Unlike other major financial trade groups, we can truly speak with one voice. While our membership is nationwide, our voice is not diffuse but concentrated on the issues affecting community banks and only community banks.

Cam Fine President & CEO Independent Community Bankers of America

Our community bank founders stood up for the community banking industry’s relationship banking principles and our nation’s ideals of independence and community. Those ideals have served us well over the years, and they still bind us together today. While the community banking industry continues to evolve, our mission and our commitment to community banking remain steadfast. ICBA advocates for policies that distinguish communityfocused commercial banks from the large, systemically complex financial firms that have grown increasingly powerful nationally and globally. Community banks organize under the umbrella of ICBA and our state and regional partners to preserve our independence, maximize our collective strength and restore free-market principles to our banking system. While the financial services industry’s largest entities work to realign their Washington lobbying infrastructure, we can’t forget the role we serve as independent institutions. Our very presence as competitors to the forces of consolidation and concentration is an essential part of maintaining our American traditions of independence, self-reliance and entrepreneurship. And by upholding our dedication to these timeless values at the national and state levels, we community bankers can ensure our independent voice will never be silenced.

It’s an ancient truth: No one can serve two masters. ICBA is fortunate that our voice is not diluted by the various competing segments of the financial services industry. Rather, we are driven by our unique mission: to create and promote an environment where community banks flourish. In today’s diverse financial sector, the “one-size-fits-all” model of representing dual interests simply does not work. ICBA has recognized that fact since our founding in 1930, when 28 community bankers literally passed a hat to resist two large, power-hungry financial institutions intent on a stated mission to vacuum up every local bank in the Ninth Federal Reserve District.

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 3

Corner GENERAL COUNSEL

legal news and updates for cba members Have a topic you would like to see covered in “General Counsel Corner?” Email us at generalcounselcorner @ jamesbatesllp.com

cbahotline

@ jamesbatesllp.com

John W. Sillay

Attorney (478) 749-9923

jsillay@jamesbatesllp.com

Lyn G. Schroeder

Attorney (404) 978-7810

lschroeder@jamesbatesllp.com

Spring 2018

F e d e r a l R e s e r v e ’s A c t i o n a g a i n s t W e l l s F a r g o Confirms Expectations for Boards of Directors By John W. Sillay and Lyn G. Schroeder

In February, the Board of Governors of the Federal Reserve System announced an Order to Cease and Desist entered into by consent with Wells Fargo & Company (“Wells Fargo”), the holding company of Wells Fargo Bank, N.A. The order has gained a fair amount of industry attention due, in part, to a provision in the order that restricts future growth of Wells Fargo until the Federal Reserve is satisfied that the corporate practices leading to the order have been addressed. In addition to this prohibition on growth, the order also emphasizes a board of directors’ role in: (i) establishing clear strategic priorities, (ii) establishing a clear risk tolerance, (iii) allocation of resources to empower senior management to achieve these priorities within the company’s risk tolerance, and, perhaps most importantly, (iv) exercising oversight of senior management to ensure that the institution’s actions reflect the established priorities and risk tolerances. The Federal Reserve’s order against Wells Fargo serves as a resource for community banks. Despite the large scale of the issue leading to the regulatory action in this instance, the Federal Reserve’s expectations of the Board of Directors of Wells Fargo outlined in the order are consistent with previously communicated expectations to banks of all sizes by the Federal Reserve, the Office of the Comptroller of Currency, and the Federal Deposit Insurance Corporation. We do not expect that the financial industry would be surprised by any of the items outlined above. We acknowledge that fulfilling this role is sometimes not as easy as it appears on paper. An institution’s corporate governance practices are measured against the institution’s asset size, available capital, past experiences, and particular product offerings and concentrations and what is advisable for one institution may not be applicable to others. However, following the best practices discussed below will help ensure your board of directors has taken necessary steps to meet regulatory expectations. A fundamental building block to effective corporate governance and oversight by a board of directors is establishing clear strategic priorities for the institution. While this may seem perfunctory, in our experience, financial institutions often struggle to establish a clear and effective strategic plan. It is easy to assume that your institution is progressing toward a common goal, but a comprehensive written plan serves as a valuable tool for assessing the actions taken by senior management in furtherance of the institution’s goals. Your strategic plan should not only address your institution’s products, but should also establish clear strategies for management succession, board composition, and capital management. A well-crafted strategic plan will address these points while also considering the risks

associated with your institution’s goals. The board of directors should make an informed decision to assume certain risks and avoid others. Where risks can be mitigated, your board of directors should consider the resources required to adequately reduce potential risk and ensure that your strategic plan addresses how these resources will be obtained and allocated. If your institution has not revisited its strategic plan recently, it would be worthwhile to set aside some time for an in depth strategic planning session. We find that it is often helpful to have a disinterested third-party facilitate this strategic planning session. A third party can offer additional experiences and resources to help identify current industry trends and in assessing your particular institution’s strategic priorities to ensure that your strategic plan establishes a clear path for achieving these priorities. Thereafter, your board of directors should regularly assess both the institution’s performance against measurable goals set forth in the plan and management’s compliance with applicable risk parameters set forth in the plan. As emphasized in the Federal Reserve’s order against Wells Fargo, regular reports from senior management are also critical to the board’s function. A delicate balance needs to be struck to ensure that your board receives sufficient information to reach informed decisions without overloading the board with impertinent information. We suggest looking carefully at the reports provided to your board, particularly items that your board is being asked to approve through formal resolution. This will confirm that your board’s meetings are spent on items that are consistent with the board’s role. We also suggest that directors look critically at the reports being provided to ensure that the information presented is clear and complete. Finally, a careful record should be made of board and committee meetings in the form of minutes. The recording secretary should concentrate on highlighting the key topics covered at the meeting and outline the general topical discussion. The board chairman and/or a senior management member should ensure that sufficient discussion takes place regarding topics of particular importance. Effective corporate governance requires careful consideration by a board of directors and senior management alike. Establishing a strong foundation for your institution and implementing the best practices discussed above will ensure that your institution allocates its resources toward deliberate growth without exposing itself to unforeseen risk.

PRESENTED BY GEORGIA’S LAW FIRM: 4 | ww w.cbaofga.co m | Spring 2018 OFFICES MACON + ATLANTA

“General Counsel Corner,” a recurring column featuring legal news and information of interest to CBA members, is brought to you by James-Bates-Brannan-Groover-LLP. Visit us at GeorgiasLawFirm.com

L EG I S L AT I V E

A LETTER

FROM LORI Lori Godfrey Director of Legislative and Regulatory Affairs

At the time of this writing, I’m in the middle of the 40-day Legislative session. The 2018 session is the second session of a two-year term of the General Assembly. So, all bills introduced during the 2017 session that did not pass and were not defeated are live bills for the 2018 session. Primaries will be held in May 2018 and there were a number of resignations by both Senators and Representatives prior to the start of the session that are running for other offices in the primary. This session, there are twelve freshman legislators that won special elections to fill the vacant seats. The Senate is under new leadership with the election of Butch Parrish as the new President Pro Tempore. There have been a number of highly debated topics during this session including adoption, faith in adoption, transportation, rural development, and broadband expansion. From the banking industry perspective, there has only been one bill that has caused us great concern—SB 86—Foreclosure Confirmation Waiver Prohibition, by Sen. Jesse Stone (R), Waynesboro. Fortunately, the Senate Judiciary Committee held a hearing only (not a vote) for this bill with the CBA opposing the bill in testimony. Many thanks to both the bankers and attorneys that participated in the testimony. We hope that the testimony was enough to hold the bill off of the debate calendar for this session. Other bills impacting the banking industry are much

less controversial and should not have any significant impacts to our industry. Our Political Action Committee (PAC) 2018 fundraising campaign has begun and PAC mailings were sent out in early January. Our goals for this year are the same as our 2017 goals: 1) 100% participation by all CBA Member Banks and 2) $100,000. While the goals are a stretch from what we have accomplished in years past, we believe the goals are very achievable with everyone’s participation. The lobbying activities that we have done so far during the session have really exemplified the need for PAC contributions and the difference that we can make collectively. Coming together as community bankers, we can shape our industry together. If you have not done so already, please fill out your contribution form and return it at your earliest convenience. I continue to welcome any feedback that you have on specific issues that are impacting your institution. I would love the opportunity to see what solutions we can come up with together to improve community banking.

HIGHLIGHTS FROM FIRST QUARTER SAFETY & SOUNDNESS-FOCUSED

BANKER REGULATORY FORUM

The CBA hosted its 1st quarter Banker Regulatory Forum, focused on Safety & Soundness, on Thursday, February 1st at its headquarters in Atlanta. Bank members and endorsed/associate members gathered for the interactive forum. The regulators covered their agencies’ hot topics which allowed for productive discussions among the group; and, general questions were later posed from various sources. Topics discussed last week included the DBF’s Housekeeping Bill and the parity provision for credit unions; cybersecurity and the Equifax data breach; improvement in overall conditions and past due ratios, growth in loan portfolios; liquidity, funding concentrations, brokered deposits, risk assessments and forward-looking tracking; de novo activity; CECL; FinTech; assessment of internal controls for fraud prevention; CRA; and, the “local regulatory decision-making” tone that is being established by new OCC Comptroller Joseph Otting. Following lunch with the regulators, the bankers’ only roundtable included a general update from CBA’s President & CEO Rob Braswell SPECIAL THANKS TO THE FORUMS’ EXCLUSIVE and an update on banking-related legal and SPONSOR legislative issues from James-Bates-BrannanGroover Associate John Sillay. CBA’s next Banker Regulatory Forum will be held Thursday, May 3, 2018, at Idle Hour Country Club in Macon and will focus on Compliance. S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 5

L EG I S L AT I V E

CBA MEMBER VOICES HEARD AT

DAY AT THE CAPITOL The morning portion of CBA’s Day at the Capitol event featured our Board Members, Leadership Division Executive Officers and a few guests being updated by several of Georgia’s key legislative leaders and expressing first-hand our members’ support or concerns regarding several key bills affecting the banking industry. The bill that generated the most discussion was Senator Jesse Stone’s SB 86. The bill in its original version would have amended Part 1 of Article 7 of Chapter 14 of Title 44 of the O.C.G.A., relating to foreclosure in general, so as to require confirmation and make it non-waivable for real estate sold on foreclosure or levy. Due to concerns raised by bankers at an earlier meeting with Senator Stone, a substitute version of SB 86 was introduced that excluded levies from this proposed change; however, there were other components of the bill that we opposed and it did not get out of committee. The CBA delegation enjoyed lunch in the Georgia Room of the Sloppy Floyd Building. Following CBA’s annual winter Board of Directors Meeting, members attended a briefing in which attendees heard from Department of Agriculture Commissioner Gary Black. An update was also provided by Bo Fears and Melissa Sneed of Georgia’s Department of Banking & Finance. The Legislative Reception began immediately following the

THANKS TO OUR EXCLUSIVE SPONSOR

JB 6 | ww w.cbaofga.co m | Spring 2018

briefing. Members and legislators took advantage of the opportunity to network and discuss legislation impacting our industry. The CBA is very grateful to everyone who supported and participated in the 2018 Day at the Capitol – your presence and feedback truly make a difference!

L EG I S L AT I V E

2 018 APRIL 8 - APRIL 11, 2018

To find out more information and to register for this event visit

www.icba.org/summit18 S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 7

Your customers have something to tell you.

Harland Clarke’s Voice of the Customer gathers, measures and interprets feedback from the people who know your institution best: your existing account holders. But we don’t just leave you with a pile of survey results to sift through and decipher. Our holistic approach arms financial institutions with actionable insight, training, and real-time reporting, so you’ll have everything you need to engage account holders and build a consistent customer experience.

harlandclarke.com/VOC

1.800.350.3843 contactHC@harlandclarke.com 8 | ww w.cbaofga.co m | Spring 2018

C O R P O R AT E E V E N T S /

THURSDAY, MARCH 22, 2018 WYNFIELD PLANTATION, ALBANY

0 1 8 P G 2 A C IN

BENEFITTING CBA’S PAC/PR

T O O H S Y A L C

PREMIER SPONSOR

THANK YOU TO OUR SPRING CLAY SHOOT SPONSORS PREMIER SPONSOR

12 Gauge Sponsors

20 Gauge Sponsor

28 Gauge Sponsors

Moore Clarke DuVall Rodgers

a t t o r n e y s

a t

l a w

Shotgun Sponsor

Station Sponsors

Drink Sponsor

Signage Sponsor

Watch for highlights online and in the summer issue of Georgia Communities First magazine.

5th

annual

WOMEN IN

BANKING seminar

“The Power of YOU!” Tuesday, March 20, 2018

THANK YOU TO OUR 2018 WOMEN IN BANKING SPONSORS

Name Badge Sponsor

Goodie Bags Sponsor

Watch for highlights online and in the summer issue of Georgia Communities First magazine.

DIANE BOGINO LISTENS GUIDES INSPIRES EMPOWERS ENCOURAGES YOU AND YOUR TEAM TO

SUCCEED

Leadership Development / Executive Coaching Assessments 404-320-7834 | www.performstrat.com | diane@performstrat.com S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 9

C O R P O R AT E E V E N T S

9th ANNUAL

SPRING REGIONAL LUNCHEON MEETINGS

& PAC/PR GOLF TOURNAMENTS

DULUTH April 16, 2018

MILLEDGEVILLE

April 17, 2018

ALBANY April 18, 2018

Each Spring Regional Luncheon will begin at 10:30 am with the popular Legislative Update, Accounting Update & Bankers Only Peer Group Meeting, when bankers can openly discuss hot topics important to them and receive feedback from their peers. Also during this time, hear a Legislative Update presented by Dan Brannan, Partner, James-Bates-BrannanGroover-LLP (General Counsel and the Luncheons’ Exclusive Sponsor) and an Accounting Update from Tim Veal, Partner, Nichols Cauley & Associates, LLC. All bankers are kindly encouraged to attend this intimate yet open peer group exchange. There is no additional cost to attend. Immediately following the Peer Group Meetings will be Registration/Networking for all Luncheon and Golf participants. Promptly at 11:45 am the buffet lines will open and we’ll begin the informative luncheon program. Topics include how banks can maximize return in merchant services and other treasury products and engaging your team to develop confidence and enthusiasm within your organization. In Milledgeville and Albany, enjoy a beautiful afternoon and evening on the golf course while supporting CBA’s PAC/PR Funds (shotgun start at 2:00 pm). The Tournaments will end after a fun cookout featuring burgers, dogs, all the fixins and assorted beverages. The CBA maintains the only state PAC working exclusively for Georgia’s community banks. Make plans now to play, raise funds and network!

“Peer to Peer Treasury Strategies” Shawn Dillon President, Fitech Payments, Forth Worth, TX This presentation is a comparison between high and low revenue treasury programs at different banks. An overview of structures, products, and strategies will be reviewed to help your bank maximize return in Merchant Services and other Treasury Products. “Engaging Your Team” Chris DiLorenzo Principal & Co-Founder, The James Paul Group, Duluth Today’s banking employees do not want to be told what to do anymore. Now, you need to engage your team and assist them in reaching their goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire and empower! Engaging bank leaders know that to achieve consistent results in these constantly changing times, they must engage employees by focusing on developing teams that are empowered, confident, enthusiastic, and inspired.

TOP 5 REASONS TO ATTEND THE 2018 SPRING MEETINGS #5 Food and Fellowship - Form new relationships and strengthen existing ones. You may make a connection with the perfect provider or fellow banker that will last a lifetime – all while enjoying a delicious meal! #4 Bankers Only Peer Group – Bankers can openly discuss topics important to them and exchange information with their counterparts in the same region. What’s more, bankers will receive a Legislative Update from Dan Brannan, and an Accounting Update from Tim Veal. #3 Your Most Valuable Asset – Your Team – How would your business change if your employees were

UP TO ONE HOUR OF CPE CREDITS AVAILABLE

1 0 | ww w.cbaofga.co m | Sp ring 2018

empowered, confident, enthusiastic, and inspired? Chris DiLorenzo will present a step-by-step guide to a new way of motivating employees to reach your organization’s goals. #2 Increase Revenue - Think about revenue opportunity in a new light. Shawn Dillon will show how your bank can maximize return in Merchant Services and other Treasury Products. #1 Take it to the Bank! – Really! You’ll leave the Spring Meetings having met new people, completely energized and full of new strategies to implement immediately.

LUNCHEON MEETINGS SPONSORED BY

C O R P O R AT E E V E N T S

THANK YOU TO OUR GOLF TOURNAMENT SPONSORS

Range Balls - Middle & South

1st & 2nd Place Team Cash Prizes Middle & South

Post Tournament Cookout Middle & South

Beverage Cart - Middle & South

Hole Sponsor with Table Middle & South

Hole Sponsor - Middle & South

Longest Drive/Closest to the Pin Middle & South

Hole Sponsor Middle & South

Hole Sponsor - South

AGENDA FOR EACH MEETING

Looking for New Non-Interest Fee Income?

10:00 a.m.

10:30 a.m. Bankers Only Peer Group Meeting

• Stay fully compliant with all 8 points of the

• Quickly and easily determine FEMA

Interagency Guidance to help you service

flood zones to meet Biggert-Waters

• Improve your bank’s efficiency ratio.

Networking & Registration

11:45 a.m.

Buffet Opens

11:55 a.m.

Welcome Remarks

12:00 p.m.

“Peer to Peer Treasury Strategies,” Shawn Dillon

12:30 p.m.

“Engaging Your Team,” Chris DiLorenzo

1:00 p.m.

Closing Remarks / Luncheon Adjourn

6:00 p.m.

With the CRS Data Banker Suite, you can bring evaluations in-house and create a new revenue stream in the process.

• Establish new non-interest fee income.

11:15 a.m.

Milledgeville & Albany only: 2:00 p.m. Leadership Division PAC/ PR Golf Tournament (Shotgun Start)

The Banker Suite

more real estate loans in-house.

Banker Registration

requirements and bypass unnecessary fines. • Navigate changes made through the DoddFrank Act while saving time and money. We’re all about putting the power back in your teams’ hands.

Schedule a Presentation Today. Jason Pruitt | jpruitt@crsdata.com | 770.883.6609 | crsdata.com/banking ©2017 CRS, Courthouse Retrieval Systems. All Rights Reserved. The Banker Suite is property of CRS Data, Inc.

Post-tournament Cookout

PRICING FOR MEMBERS PER LOCATION Lunch Only - $55 per person Lunch & Golf - $150 per player or $125 per player when registering a foursome Registration is open! For Golf Tournament sponsorship opportunities, contact Lindsay Greene at Lindsay@cbaofga.com or 770-5410376. For general information, contact Peake Wilson at Peake@cbaofga.com or 770-5410379. S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 11

Correspondent Banking Deposit & Fed Funds Servis1st Access Online Settlement Services International Services De Novo & Escrow Services

Credit Services Participation Loans Holding Company Loans Accommodation Loans Credit Card Services

C O R P O R AT E E V E N T S

2018

L E A D E RS H I P A C

D E

Building Leaders Today Ensures Success for Tomorrow

eveloped by CBA’s Leadership Division, this Leadership Academy is designed specifically for the future community bank leader. This series of four sessions will benefit the attendees through individual self-discovery, personal and professional growth and career development. Each participant will walk away with their own personal development plan. Each workshop is designed to bring continuity and sustainable accomplishments which will allow each future bank leader to build positive influence, team connections and ongoing learning resources. The Academy aims to support Georgia’s community banks in the development of its people so that these bankers will become impactful leaders of influence - for the bank, themselves and their communities. Each participant who consecutively attends all four sessions in a calendar year will receive a Certificate of Completion. A great way to increase employee retention and engagement is through professional development. The Association of Talent Development states that senior leaders in organizations “understand the critical strategic role learning has, and they are committed to investing in the growth and development of their people.” CBA encourages every Georgia community bank to provide learning opportunities for their teams, especially those who will be leaders.

THE “TOOL BELT” The sessions are designed to build upon each other so that each leader can create action plans for successful practice in their banks. You will see value plus change. Leaders choose to professionally grow their knowledge. This series will encourage not only workshop participation but also ongoing self-development. The first session took place on TuesdayWednesday, March 6-7, in Macon. Led by Darla Harms, the session required the students to leave what they thought they knew about Leadership at the door. Darla became a John Maxwell Certified Coach, Speaker, and Trainer in February, 2014. John Maxwell is the #1 Leadership Expert in the world and she has cherished everything she has learned from him and the John Maxwell team. She is also certified as a Mindset Coach

by The Arbinger Institute out of Salt Lake City. She now has her own leadership company, Darla Harms Leadership, and she passionately imparts everything she has learned about leadership and mindset to others who want to become better leaders. Darla will lead session III, as well. Session II, being facilitated by Michelle Rivers, SVP & Chief HR Officer, BrandBank, Duluth, will cover attendees’ DiSC Assessment profiles. Michelle will provide a full detailed booklet of her findings and cover all details in her session. Session IV will be led by one of CBA’s favorites, Dianne Barton, President & Founder of Performance Solutions. With Dianne’s vast knowledge and experience in training leaders in our industry, the committee felt there was no one better to tie the previous three sessions together and relate them all to banking. The 2018 series has already begun; but, if you are interested in learning more or would like to put your name on the list for 2019, please contact Peake Wilson at peake@cbaofga.com or (770) 541-0379.

SPONSORSHIPS ARE AVAILABLE! Approximately 20 bankers attending. The lunch sponsor may join for lunch and the dinner sponsor may join for dinner.

Name Badges Breakfast Break WiFi Lunch Speaker Dinner (July only)

Individual Workshop

Sponsor all 3 and SAVE!

$150 $225 $150 $150 $450 $300 $740

$350 $550 $400 $400 $1,100 $800 July only

Please contact Lindsay Greene for information on sponsorships at lindsay@cbaofga.com or (770) 541-0376.

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 13

MEMBER SERVICES

2018

GEORGIA

FINANCIAL DIRECTORY

COMING

SOON

The 2018 Georgia Financial Directory is your complete resource for information on banks, holding companies, banking products and services, and more. Please make sure your bank’s information is current by returning the form mailed to your bank to M. Lee Smith or contact Lindsay Greene at CBA. All CBA members receive a free copy and the books will be mailed in late May. Additional copies are available for $45 each. Special thanks to the 2018 advertisers: Bahr Consultants, Inc. • Dabbs, Hickman, Hill & Cannon, LLP • DeNyse Companies Drew Eckl & Farnham • Fiserv • Fitech Payments • Intercept Consulting Group, Inc. • Investment Professionals, Inc. • State Bank Mortgage • Stokes Carmichael, Ernst • The Baker Group • Warren Averett

For more information, contact Lindsay Greene at (770) 541-0376 or lindsay@cbaofga.com.

CELEBRATING A LIFETIME OF SERVICE Community Bankers Association of Georgia (CBA) is proud to honor bankers who have reached a significant milestone in the banking industry with the Lifetime Service Awards. CBA pays tribute to bankers reaching a milestone of 30, 40 or 50 years in the community banking industry. The presentation will be made during the 50th Anniversary Convention & Mini-Trade Show. The 2018 deadline to submit honorees is Friday, June 1, 2018. As part of the recognition, honorees receive a commemorative plaque, and CBA will feature the honorees in various CBA publications, as well as provide a Press Release. Honorees with 50 or more years of service also receive a customized gold and diamond lapel pin. If you or someone in your bank is celebrating 30, 40 or 50 years of service as a banker during this calendar year, please contact Peake Wilson at peake@cbaofga. com or (770) 541-0379 or visit CBA’s website, www.cbaofga.com; click on the Communications Tab and then Lifetime Service Awards.

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If you need non-interest income, WE CAN HELP.

solutions for your customers. profits for your bank.

William J Lavender

Jacob Pollard

(210) 288-1981 j.lavendar@invpro.com www.invpro.com

(210) 410-8786 jake.pollard@invpro.com www.invpro.com

Senior Business Development Officer

Business Development Officer

NO BANK GUARANTEE | NOT A DEPOSIT | NOT FDIC INSURED | NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY | MAY LOSE VALUE All Securities and Investment Advisory Services offered through Investment Professionals, Inc. (IPI), a Broker/Dealer, member FINRA/SIPC & a Registered Investment Advisor.

GET TO KNOW FITECH PAYMENTS We are the leading merchant services provider that is committed to helping community banks be competitive and relevant in today’s market! Our goal is to create a program that is right for you.

Fitech works exclusively with community banks We have never lost a bank Endorsed by 6 community banking associations covering 35% of the United States Cloud based reporting and analytics provided to banks and merchants 24/7 award-winning U.S. based customer service We are more than just a vendor – we’re your partner and Fitech Payments was built on the belief that immeasurable value still exists in personal relationships and we apply this to all our bank partnerships.

FOR MORE INFORMATION, CONTACT Matt Mingenback, Director of Sales mmingenback@ﬁtech.com 817.698.2268

www.ﬁtech.com 301 Commerce Street, Suite 1400 Fort Worth, TX 76102

CONVENTION

THURSDAY-SUNDAY, JUNE 21-24, 2018 GRAND HOTEL MARRIOTT RESORT & SPA, POINT CLEAR, AL

of Community Banking!

Celebrate Get ready for a landmark celebration and plan to join us June 21-24, 2018, as we celebrate CBA’s 50th Anniversary Convention & Mini-Trade Show in Point Clear, Alabama. This “homecoming” is a combination of CBA’s Leadership Division Convention and Annual Meeting - a reunion of bankers, former CBA chairs, bank directors, associate members and longtime

friends of community banking in Georgia. This family-friendly event will be held at The Grand Hotel Marriott Resort, which was recently named to Travel+Leisure’s “Top 500 Hotels in the World.” The anniversary celebration offers the perfect combination of learning, networking and fun in a gorgeous Southern setting.

SEE THE LATEST IN PRODUCTS AT THE MINI-TRADE SHOW CBA is known for its one-of-a-kind Mini-Trade Show offering bankers and exhibitors the opportunity to network in a time-efficient setting. Bankers can get up to speed on the latest products and services designed for community banks by top providers from across the country. Where else can you learn about industry trends and new products to help your bank in such a short period of time? Networking with exhibitors and peers is one of the greatest takeaways CBA conventions offer. Enjoy time with exhibitors and fellow bankers at the hot breakfast buffet before Friday’s General Session and during the 30-minute refreshment break after the Mini-Trade Show. You will want to bring plenty of business cards for the array of prizes donated by CBA exhibitors.

THANK YOU TO OUR EXHIBITORS! ATM Response • Atris Technology • Bank Compensation Consulting • Bank Financial Services Group • BankSmart Barret School of Banking • Cash Transactions, LLC • Consolidated Banking Services, Inc. • CRA Partners Crescent Mortgage • CRS Data • CSRA Business Lending • DeNyse Companies • Eclipse Brand Builders Federal Reserve Bank • Fiserv • Fitech Payments • Genesys Technology Group • Harland Clarke • High Cotton Intercept Consulting Group, Inc. • Kasasa • Pentegra • Point to Point Environmental • SHAZAM • State Bank Mortgage The Baker Group • TJS Deemer Dana LLP • Travelers • UtiliComm Solutions, Inc

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CONVENTION

CAKE, COFFEE & COCKTAILS WELCOME RECEPTION

SILENT & LIVE AUCTIONS

Have dinner on or off property on your own, then return to the resort to enjoy a welcome reception with various desserts, coffee and cocktails and network with your peers and their families. Participate in CBA’s popular Silent & Live Auctions. The auctions are your chance to purchase sports tickets, memorabilia, gift cards, restaurant packages, vacation getaways, jewelry, novelty and one-of-a-kind items. Since children are invited, we’ll have some awesome items for them, too! Your participation in the Silent & Live Auctions will help raise funds for the CBA Political Action Committee (PAC) and Public Relations (PR) funds. The CBA maintains the only state PAC working exclusively for Georgia’s community banks. Thursday, 8:00 – 9:30 pm; All registered attendees, spouses/guests and children are welcome.

ICE CREAM, DESSERTS & BEACH PARTY Historically, we leave Friday night open, but since 2018 marks such an important milestone, we’ve decided to host an ice cream party on the beach! We’ll have fun and games for all ages on the patio and the beach such as corn hole, ladder ball, relay races, inflatables; and, a “band of bankers” may even entertain us around the campfire! So, go out Friday night, enjoy dinner with your friends and family but return to the hotel and enjoy desserts on the beach with us. Friday, 7:30 – 9:00 pm. All registered attendees, spouses/guests and children are welcome.

7-MINUTE SPOTLIGHTS Two Chances to Win $1,000 in Cash Must Be Present to Win! Again this year, CBA is pleased to announce two informative, as well as rewarding, presentations. David Saylor from Genesys Technology Group and another company still TBA will present their own 7-Minute Spotlight during the General Session - one on Friday and one on Saturday. Simply enjoy the presentation, complete an entry form, and a drawing for $1,000 will be held immediately after the presentation. You have 2,000 reasons to attend and pay attention! You must be in the General Session for the entire presentation (no late walk-ins) and the drawings are only for bankers and bank directors who attend the session! Good luck!

5K & KIDS’ FUN RUN Back again, this popular activity will raise funds for one of the Leadership Division’s most important initiatives - CBA’s PAC/ PR Fund. The run will take place on Friday between 4:00 - 5:00 pm. Winners will be announced during the General Session on Saturday. The cost is $20 per runner ($25 on-site) and includes a commemorative t-shirt. Prizes will be awarded to all winners! Pre-registration is requested; t-shirts are not guaranteed onsite.

A CONVERSATION WITH THE REGULATORS Moderated by Dan Speight, James-Bates-Brannan-Groover, LLP, Macon Panelists: Mike Dean, Regional Director, FDIC; Kevin Hagler, Commissioner, Ga DBF; and Carter Messick, Associate Deputy Comptroller, OCC Friday, 8:15 - 9:15 am

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 17

CONVENTION

“LIVING TO LEAD” Mike Huckabee was the 44th Governor of Arkansas from 1996 until 2007, becoming one of the longest serving Governors in his state’s history, and was only the fourth Republican elected to any statewide office since Reconstruction, serving longer than the other three combined. He left a legacy of tax cuts, job creation, the reconstruction of his state’s road system, K-16 education reform, and a nationally heralded and duplicated health initiative that focused on the less expensive approach of prevention than the costly biggovernment approach of intervention. After his 2008 campaign for President, Governor Huckabee launched the top rated weekend show on the Fox News Channel for 6 ½ years, and hosted a nationally syndicated radio commentary on over 700 radio stations. He left his media platforms in 2015 to seek the Republican nomination for President. He ended the race in February of 2016, and in April briefly re-joined the Fox News Channel. Prior to his political career, Mike served as a Baptist minister throughout the 80s and into the early 90s. A devout Christian, Governor Huckabee now hosts a self-titled talk show on the Trinity Broadcasting Network filmed in Nashville, TN. Friday, 11:45 am – 12:45 pm; All registered attendees, spouses/guests and age-appropriate children are welcome.

EXTERNAL BANK DIRECTORS’ BREAK-OUT SESSION:

GENERAL SESSION:

“TOP 10 TRENDS THAT ARE TRANSFORMING BANKING”

Lester Murray, Associate Partner, The Baker Group, Oklahoma City, OK

Rebeca Romero Rainey, President & CEO, Independent Community Bankers of America, Washington, DC

With a new Fed Chairman and taxation system, how is our economy performing and what changes have occurred to the interest rate environment? Learn ways to help prepare your portfolio and risk profile for conditions both known and unknown.

Newly installed President & CEO (and former ICBA Chairman) Romero Rainey will provide updates on all ICBA is doing for our industry at the federal level.

“MANAGING RISK FOR UNCERTAIN OUTCOMES”

Chris Nichols, Chief Strategy Officer, CenterState Bank, Walnut Creek, CA Hear the impactful ideas, innovations and indicators that are reshaping banking in the fast-moving, quickly evolving financial environment.

Saturday, 8:15 - 9:15 am

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ICBA UPDATE

“CYBER THREATS: THE WOLVES ARE AT YOUR DOOR” Terry McGraw, Vice President, Global Cyber Threat Research and Analysis, SecureWorks, Atlanta Today’s cyber threats are more sophisticated and aggressive than ever to gain access to your network’s most critical assets. Learn hackers’ latest tactics and how best to reduce your bank’s vulnerability. Saturday, 9:50 - 10:30 am

CONVENTION

BATTLE OF THE BOARDS CBA’s version of Family Feud!

Everyone including spouses, guests and children are invited to spectate at CBA’s first-ever “Family Feud” game to finish out the general session on Saturday morning! This fun competition pits the Executive Committee of each of our Boards against each other and is sure to generate a lot of laughter! If the Leadership Division Execs win, proceeds will benefit Children’s Healthcare’s Aflac Cancer Research; if CBA Execs win, proceeds will benefit the PAC. So, bankers and associate members, be sure your families know to join us Saturday morning for our hilarious version of this timeless gameshow! Saturday, 11:00 am – Noon; All registered attendees, spouses/guests and children are welcome.

CHAIRMEN’S FAMILY RECEPTION & BANQUET During this casual, family-friendly reception and banquet, participate in activities for the kids, enjoy photos from CBA’s history, recognize bankers celebrating a milestone year, feature CBA’s past presidents and executives; and, of course, we’ll hear from CBA’s Chairman and Chairman-Elect and the Leadership Division Chairman and Chairman-Elect.

SCHEDULE THURSDAY, JUNE 21ST morning free afternoon & evening

Convention Registration Exhibitor Set-Up CBA Board & LD Board Functions (by invitation only) (Dinner on your own) Dessert, Coffee & Cocktail Reception & Auctions (Open to all registrants) FRIDAY, JUNE 22ND morning

Breakfast General Session with Mini-Trade Show 7-Minute Spotlight Friday Keynote Address lunchtime free late afternoon

5k/Fun Run for PAC/PR evening

Immediately following the banquet, prepare to

DANCE THE NIGHT AWAY! Be sure to wear your dancing shoes to the Chairmen’s Family Banquet on Saturday night! Immediately following dinner, everyone is invited to join us on the dance floor to show off their best moves! A DJ will play all the classics as well as current hits that are sure to get you on your feet! We’ll play games for all ages, perform line dances and much more! This function will conclude our 50th Anniversary Celebration, so please plan to join us and celebrate! Saturday 8:00 – 10:00 pm; all registered attendees, spouses/guests and children are encouraged to attend.

Chairmen’s Reception, Banquet & Dance Party Co-Sponsored by

(Dinner on your own) Desserts & Beach Party for the whole family SATURDAY, JUNE 23RD morning

Breakfast Bank Directors’ BreakOut Session General Session 7-Minute Spotlight Family Feud – CBA Execs vs. LD Execs – for the whole family afternoon free evening - for the whole family

Chairmen’s Reception, Buffet Dinner & Special Recognition Dance Party with DJ SUNDAY, JUNE 24TH Departures

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 19

CONVENTION

HELP CBA TAKE A STROLL DOWN MEMORY LANE Send us your photos!

To celebrate the history of community banking in Georgia, CBA is collecting photos from over the years to be used in videos and displays at the convention. Please take a moment to make this photo collage extra special. We’d love for you to share photos of: • • •

Attending a CBA convention or event Golf tournament and clay shoot photos Your bank, branch openings, promotions from the newspaper, etc.

Please scan and email your photos to Cassie Conklin at cassie@cbaofga.com. We hope to see you (and your photos) at the convention!

We have placed a banker in 1 out of every 2 banks in Georgia... ...and 85% of you hired from us again.

If you’ve never worked with York & Associates, there is no better time to meet our talent. Our Database Highlights: 23,000 Commercial Lenders • 5,200 Credit Officers from Analyst to Loan Review to CCO • 2,600 Risk/Compliance Professionals • 1,700 Operations Officers from Loan/Deposit Ops to COO • 2,100 Wealth Management including Private Banker and Trust • 4,000 Financial Accountants from Staff to CFO • 1,600 Presidents/CEO’s/City Executives in the SE 1000 SBA Lenders

Call Carrie York today for a free consultation: 888-368-9675(YORK) | cy@yorkexecutivesearch.com

It’s all about the Relationship. www.yorkexecutivesearch.com

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Founded in Atlanta · 35 Years of specialized bank experience

CONVENTION

thank you to our sponsors! PLATINUM SPONSORS

SILVER SPONSORS

BRONZE SPONSORS

INDIVIDUAL EVENT SPONSORS

JB Board Appreciation Reception & Dinner Co-Sponsors

Hotel Key Cards

Welcome Refreshments & Photo Booth

50th Tumblers

Setting the New Standard

Kids Welcome Kit & Friday Cash Prize

Friday Breakfast

Friday Night Bonfire

Convention Totes

Hospitallity Suite

Friday Promo Items

7-Minute Spotlight

Saturday Breakfast

Saturday Promo Items

5K/FUN RUN SPONSORS

Chairmen’s Reception, Banquet & Dance Party Co-Sponsors

Convention Program

Thursday Night Desserts & Coffee

Keynote Speaker Mike Huckabee

Saturday Breaks

Registration Packet

Name Badges

Silent Auction Flyer Thursday Night Bar

Ice Cream Treats Co-Sponsors

Board Meeting Refreshments & Saturday Cash Prize

Beach Party Games

Convention Signage

HOTEL INFORMATION For single/double occupancy - $289 per night. All rates are subject to state and local taxes and a resort fee at the time of check-in (currently 6% & 15%). The deadline to receive the discounted rate is Monday, May 21, 2018 , or when the CBA block is full. For reservations, contact Marriott Reservations toll free at (800) 4553834 and reference Community Bankers Association of Georgia to receive the group rate. General Information, Hotel Peake Wilson – peake@cbaofga.com, (770) 541-0379 Exhibits, Sponsorships Lindsay Greene – lindsay@cbaofga.com, (770) 541-0376 Silent & Live Auctions Lori Godfrey – lori@cbaofga.com, (770) 541-4684 S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 21

E D U C AT I O N

WEBINARS

CPE CREDITS AVAILABLE

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE! CBA is committed to superior customer service and has been a leader in webinar training for over a decade. Webinars are designed for most positions in a community bank from the teller line to the board room. Speakers are industry experts with long-term, real-life, hands-on experience. Benefits of participating in a CBA webinar are: • Easy to use, time effective, cost effective, convenient, interactive • Current topics delivered by experienced speakers

APRIL 2018

• Continuing Professional Education Credits • Take-Away-Toolkit (consists of an employee training log and a quiz to measure staff learning) • Webinar series for Bank Directors, Compliance Professionals, Risk Managers, Leaders, and much more! Register today for a webinar training option that best meets your training needs! For the most current listing of webinars, visit www.cbaofga.com.

MAY 2018

3 Impact of Regulation CC

26 The Top 12 Credit Risks in

4 Dealing with Dormant

1 All You Need to Know About 31 Increasing Fee Income

Rule Changes on RDC & ACH

Accounts, Unclaimed Property & Escheatment

5 Cyber Series:

FFIEC Cybersecurity Assessment Tool: Issues & Answers

6 Special Edition: ADA

Website Compliance: Requirements, Common Citations & Litigation (Morning Webinar)

10 BSA Special Risks: Policy, Law Enforcement & Regulator Issues

11 Director Series:

Strategic Planning Years 1, 3 & 5: Scope, Techniques & Drafting Your Plan (Morning Webinar)

12 Developing a Strong Risk

Assessment for Enterprise Risk Management

17 Compliance Series:

Compliance Rules All Staff Must Know: Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations

18 Top 25 Things to Know

About Reg CC Changes Before July 1, 2018

19 How to Complete &

File UCC-1 Financing Statements

24 Denied Loan Requirements: Consumer, Commercial & Real Estate

25 Credit Analysis &

Underwriting Series: Global Cash Flow Analysis for Underwriters & Credit Analysts

Agricultural Lending

MAY 2018 E-SIGN, E-Statements & E-Disclosures

2 Understanding the UCA

Cash Flow: Practical Applications in Underwriting

3 Handling Powers-of-

Attorney & Living Trust Documents for Deposit Accounts & Loans

8 New Accounts Series:

Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements

9 Analyzing TRID Tolerance Cures: Clarifying the Confusion

10 Finance Charges: Getting It Right!

15 Top Escrow Compliance

Exam Issues, FAQs & Field Audits

16 IRA Series: Current IRA

Issues, Including Divorce, IRS Levies, Bankruptcies & Creditor Claims

17 FFIEC Third-Party Risk

Guidance: Appendix J for Vendor Business Continuity Issues & More

22 Consumer Debt Series:

Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships

23 Consumer Loan Documentation

24 ACH Error Resolution:

Unauthorized, Authorization Revoked, or Stop Payment?

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30 Compliance Series:

Job-Specific Compliance Training for Lenders Without Raising Fees

JUNE 2018 5 Call Report Series:

Examining Bank Assets, Liabilities & Income in Call Report Preparation

6 Director Series: Regulator

Expectations in Capital Planning (Morning Webinar)

7 Red Flags in Residential Appraisal Compliance

12 Cyber Series: Beginning IT Officer Training

13 Protecting the SBA

Guaranty Start to Finish

14 Overdraft Disclosure

Requirements: Regulations, UDAAP & Legal Risks

19 Marketing Series:

Advertising Compliance for Electronic, Website, TV & Radio Promotions

20 Safe Deposit Issues:

Drilling, Unpaid Rent, Death & Unclaimed Property

21 Reg E Requirements

for Debit Card Error Resolution: Processing, Disclosure & Investigation

26 New Accounts Series:

Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues

27 Understanding Employee Leave Policies

28 Notary Essentials,

Legalities & Best Practices

AUGUST 2018

JULY 2018 10 Auditing Your Loan

Portfolio: Consumer, Commercial & Real Estate

11 IRA Series: Understanding IRA Beneficiary Designations, Death Distributions & Required Minimum Distributions

12 Maintaining Required FDIC Records: Compliance, Issues & Retention

17 Loan Review: Consumer,

Commercial & Real Estate

CECL: Making Strategic Decisions Regarding Methodologies, Processes & Governance

Commercial Loan Application Danger Zones

14 Fair Lending Comparative File Review

15 Marketing Series:

Advertising & the New Media Mix: What’s Right for Your Bank?

16 Final Preparation for

CFPB’s TRID Amendments, Effective October 1, 2018

18 Marketing Series:

Developing, Maintaining & Sustaining Brand Loyalty

21 New Accounts Series:

Opening Minor Accounts: Signature Cards, Access, Ownership

19 Consumer Debt Series:

Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More

24 Wire Transfer Security:

Regulatory Guidance, Risk Management & Monitoring

25 Call Report Series:

Preparing Call Report Basic Lending Schedules: Coding, Classifications & Loan Loss Allowance

26 Director Series:

Assessing Credit Risk for Directors (Morning Webinar)

31 ACH Rules &

Responsibilities for RDFIs

22 Conducting the Annual

Physical Security Review

23 Stress Testing Your Loan

Portfolio: Regulatory Expectations & Enhancing Credit Risk Management

28 Compliance Series:

Regulatory Requirements for the Board & Senior Management

30 Managing Provisional Credit Under Reg E

SEPTEMBER 2018 5

Complying with Reg Z Rules for HELOCs: Disclosure, Documentation, Statements & Maintenance

Imaged Documents & Checks: Regulations & Legal Concerns

AUGUST 2018 2 Securing Loans with Cash:

Using Deposit & Brokerage Accounts to Reduce Loss Risk

7 Cyber Series: Expanding &

Improving Your Required IT Risk Assessment Program

11 Consumer Debt Series:

Maximizing Recoveries on Charged-Off Loans

E D U C AT I O N SEPTEMBER 2018

OCTOBER 2018

12 Mortgage Lender Training

Part 1: Life-of-Loan Reg B Requirements, Including Application, Monitoring & Disclosures

30 Compliance Series: Job-

The Fair Labor Standards Act: Dos & Don’ts of Exempt & Nonexempt Pay Issues

Requirements & Real-Life Scenarios

Specific Compliance Training for Deposit Operations

31 Form 1099 Reporting:

4 Medallion & Signature

18 Call Report Series: Call

Third-Party Vendors, Foreclosures, Debt Forgiveness & More

Guarantee Rules & Risks

Report Preparation: Schedule RC-R, Regulatory Capital & the Capital Conservation Buffer

10 New Accounts Series:

NOVEMBER 2018

Opening Accounts for Nonresident Aliens

19 Marketing Series:

1 Analyzing Common TRID Compliance Violations

11 Mortgage Lender Training

Measuring the ROI of Your Digital Marketing Strategy

20 Vendor Outsourcing: Due

Diligence, Contracts, Risks & Oversight

25 Managing the Employment Termination Process: Before, During & After

Part 2: Mortgage Lifeof-Loan: Processing, Underwriting & Notices

6 Lending to Churches

Payment Systems Rules & Regulations for ACH, Cards, Wires & Checks

Training: Risk Assessments, Monitoring & Testing Conversions, Recharacterizations & Excess Contributions

ACH Liabilities & Warranties for ODFIs: Reducing Your Exposure

8 Consumer Debt Series:

18 Cyber Series: Cyber

14 Mortgage Lender Training

Threats: Prevention, Detection & Response

27 IRA Series: IRA

& Other Nonprofit Organizations

17 Understanding Title

Insurance Policies, Commitments & ALTA Endorsements

26 Compliance Officer

23 Roles, Responsibilities &

Proper Repossession, Notice & Sale of Non-Real Estate Collateral Part 3: Mortgage Life-ofLoan: Decision-Making, Appraisals, Post-Closing Requirements

DECEMBER 2018

NOVEMBER 2018 20 IRA Series: Top 10 IRA Rollover Mistakes

27 Compliance Series:

Robbery Preparedness: Requirements & Proven Strategies

28 Managing & Mitigating

Card-Not-Present Fraud

29 Your Borrower Has Died:

Actions to Take, Mistakes to Avoid

12 Your Depositor Has Died:

Actions to Take, Mistakes to Avoid

13 Dealing with Joint Signers

in Consumer & Real Estate Lending

18 Handling Government

ACH Payment Returns & Reclamations

19 Closing or Changing

Deposit Accounts for Consumers & Businesses

DECEMBER 2018 4 Improving Teller

Performance: Head Teller Development

5 Cyber Series: Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

6 Auditing for HMDA

Compliance, Including New Data Collection Rules

11 Call Report Series:

Improving Efficiency in Call Report Preparation: Documentation, Accuracy & Common Errors

20 BSA Officer Reports to the Board

Director Series webinars are scheduled from 11:00 am -12:30 pm EST Most webinars are scheduled from 3:00 pm - 4:30 pm EST unless otherwise indicated. Please visit www.cbaofga.com for webinar details. To learn more or to register, visit www.cbaofga.com or contact Jodi Swilley at Jodi@ cbaofga.com or 770-5414492.

Note: Dates/topics subject to change.

Liabilities of Community Bank Directors

THE 2018 CBA

rough Kn le ow

dge.

Success

Call Report Lending Schedule Preparation

3 Closing Disclosure

13 New BSA Officer Training:

OCTOBER 2018 25 Call Report Series: Complex

Proper Preparation of the TRID Loan Estimate &

UNIVERSITY

SCHOOLS APRIL - OCTOBER

Tuesday-Thursday, April 24-26 Tuesday-Friday, July 31-August 3 Monday-Tuesday, August 13-14 Monday- Tuesday, August 20-21 Thursday-Friday, August 23-24 Thursday-Friday, September 20-21 Tuesday-Thursday, September 25-27 Monday-Friday, October 1-5

Mortgage Lending School | Atlanta Advanced Bank Secrecy Act Officer School (3 ½ days) | St. Simons Island CFO/Financial Officers Conference (Two ½ day sessions) | Atlanta Bank Directors’ Conference (Two ½ day sessions) | Lake Oconee 3rd Annual Cyber Risk Summit (1 ½ days) | Savannah 5th Annual Bank Security Conference (1 ½ days) | Braselton Bank Secrecy Act Officer School – The Basics | Atlanta Commercial Lending School (4 ½ days) | Atlanta

Monday-Thursday, October 16-18

Operations/Fraud Prevention School | Young Harris

Monday-Thursday, October 22-25

Compliance Lending School | St. Simons Island

Note: Dates/locations subject to change. For most current listing, visit www.cbaofga.com or contact the CBA. S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 23

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E D U C AT I O N

CBA’S 2018

WEBINAR SERIES AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE! The CBA Webinar program consists of over 120 webinars covering topics designed for most positions in a community bank... from the teller line to the boardroom. Another popular feature of the webinar program is a variety of six-part and four-part webinar series. Purchase all webinars in a six-part series and get one FREE. Purchase all webinars in a four-part series and save 10%. Or, register to attend the live webinar and/or purchase the web link training option. The web link is valid for six months from the date of the live webinar and consists of a recording of the live webinar, speaker handouts and an opportunity to

contact the speaker with questions. Plus, the web link may be shared with other employees at no additional fee. Live webinars are scheduled 3:00 pm4:30 pm (EST) unless otherwise noted. Details of what will be covered and speaker information is available approximately 45 days prior to the date of the live webinar. We invite you to review the webinar series listed below and select the series’ that best meets your training needs. To learn more and to register, visit www.cbaofga.com or contact the CBA Education Department.

SIX-PART WEBINAR SERIES CALL REPORT SERIES 3/21 6/5 7/25 9/18 10/25 12/11

Introduction to Call Report Preparation Examining Bank Assets, Liabilities & Income in Call Report Preparation Preparing Call Report Basic Lending Schedules: Coding, Classifications & Loan Loss Allowance Call Report Preparation: Schedule RC-R, Regulatory Capital & the Capital Conservation Buffer Complex Call Report Lending Schedule Preparation Improving Efficiency in Call Report Preparation: Documentation, Accuracy & Common Errors

COMPLIANCE SERIES 1/31 4/17 5/30 8/28 10/30 11/27

Job-Specific Compliance Training for the Frontline Compliance Rules All Staff Must Know Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations Job-Specific Compliance Training for Lenders Regulatory Requirements for the Board & Senior Management Job-Specific Compliance Training for Deposit Operations Robbery Preparedness: Requirements & Proven Strategies

IRA SERIES 1/17 3/15 5/16 7/11 9/27 11/20

2018 IRA & HSA Update & Hot Topics IRA Overview: Traditional & Roth IRA & SEP Plans Current IRA Issues, Including Divorce, IRS Levies, Bankruptcies & Creditor Claims Understanding IRA Beneficiary Designations, Death Distributions & Required Minimum Distributions IRA Conversions, Re-Characterizations & Excess Contributions Top 10 IRA Rollover Mistakes

NEW ACCOUNTS SERIES 2/21 3/27 5/8 6/26 8/21 10/10

Opening Consumer Accounts: Regulations, CDD & Documentation Opening Deposit Accounts for Nonprofit Organizations Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues Opening Minor Accounts: Signature Cards, Access, and Ownership Opening Accounts for Nonresident Aliens

FOUR-PART WEBINAR SERIES CONSUMER DEBT SERIES 1/18 3/8 5/22 7/19 9/11 11/8

Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidance & More Managing Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cram downs & Risks Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More Maximizing Recoveries on Charged-Off Loans Proper Repossession, Notice & Sale of Non-Real Estate Collateral

CYBER SERIES 2/8 4/5 6/12 8/7 10/18 12/5

Emerging IT Technologies 2018: What Are They & Do They Matter? FFIEC Cybersecurity Assessment Tool: Issues & Answers Beginning IT Officer Training Expanding & Improving Your Required IT Risk Assessment Program Cyber Threats: Prevention, Detection & Response Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

CREDIT ANALYSIS & UNDERWRITING SERIES 1/11 2/27 3/28 4/25

Loan Underwriting 101: Interviewing, Credit Reports, Debt Ratios & Regulation B Debt Service Coverage Calculations in Underwriting Creating Effective Credit Memos & Loan Narratives Global Cash Flow Analysis for Underwriters & Credit Analysts

DIRECTOR SERIES (Director Series webinars are scheduled from 11:00 AM-12:30 PM EST) 2/13 Directors’ Role & Responsibilities When a Data Breach Occurs 4/11 Strategic Planning Years 1, 3 & 5: Scope, Techniques & Drafting Your Plan 6/6 Regulator Expectations in Capital Planning 7/26 Assessing Credit Risk for Directors

MARKETING SERIES 6/19 7/18 8/15 9/19

Advertising Compliance for Electronic, Website, TV & Radio Promotions Developing, Maintaining & Sustaining Brand Loyalty Advertising & the New Media Mix: What’s Right for Your Bank? Measuring the ROI of Your Digital Marketing Strategy

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 25

E D U C AT I O N

SAVE THE DATES FOR

AUGUST & SEPTEMBER CONFERENCES The CBA has a variety of Conferences planned in 2018 for CFO’s, Bank Directors, Bank Security Officers, Information Technology Officers, and Information System Officers. We invite you to SAVE THE DATES and make plans today to join your peers at a conferene that best meets your educational needs. Local and national industry experts will share information on a variety of hot topics and peer discussions will be available. To learn more and to register, plesae visit www.cbaofga.com or contact Jodi Swilley, Director of Education/Professional Development at 770-541-4492 or jodi@cbaofga.com.

THANK YOU TO OUR CURRENT SPONSORS!

Reception & Lunch

2018

CFO/FINANCIAL OFFICERS CONFERENCE

8 HOURS CPE CREDITS AVAILABLE

Door Prizes & Breaks

Breakfast

Monday-Tuesday, August 13-14, 2018, DoubleTree Suites-Galleria, Atlanta

Platinum Sponsor

TWO HALF-DAY SESSIONS

2018

BANK DIRECTORS’ CONFERENCE

CPE CREDITS AVAILABLE

Sunday Reception, Wifi & Door Prizes

Breakfast

Name Badges

Monday-Tuesday, August 20-21, 2018, Ritz-Carlton Reynolds, Lake Oconee, Greensboro

Morning Break

1 1/2

DAYS

3rd ANNUAL

CYBER RISK SUMMIT

CPE CREDITS AVAILABLE

Name Badges

Afternoon Break

Wifi

Thursday-Friday, August 23-24, 2018, The Westin Savannah Harbor Golf Resort & Spa

Name Badges & Door Prizes

11/2

DAYS

5th ANNUAL

BANK SECURITY CONFERENCE

CPE CREDITS AVAILABLE

Thursday-Friday, September 20-21, 2018, Château Élan Winery & Spa, Braselton 2 6 | ww w.cbaofga.co m | Sp ring 2018

Please contact Lindsay Greene for information on sponsorships at lindsay@cbaofga.com or (770) 541-0376.

E D U C AT I O N

COMMUNITY BANK

ROUNDTABLES In 2016, the CBA launched the Metro Atlanta and the South Georgia Compliance/ BSA Roundtables. These groups meet several times a year and peer sessions are also held at various CBA Compliance and BSA Schools. In January and February 2018, we launched the Metro Atlanta and Middle Georgia IT/Cyber Security Roundtables. Additional roundtables are being planned for other areas of the state.

SPONSORSHIP OPPORTUNITIES!

The roundtables provide a great networking and education opportunity for Compliance & BSA Officers, Risk Managers, Auditors, IT and ISO Officers and others with compliance, BSA , IT and cyber security responsibilities. Community bankers from across the state serve as facilitators and the participants determine the topics for each Roundtable. The CBA would like to extend a special thank you to our current facilitators: • • • • •

Maggie Davis, CRCM, Vice President, Commercial Banking Company, Valdosta Tonya Franklin, IT Officer, Peoples Bank, Lyons April Sabo, Vice President & ISO, Newton Federal Bank, Covington Marsha Peters, Vice President/BSA Officer Newton Federal Bank, Covington Ken Simmons, CRCM, CAMS-Audit, CAMS-FCI, ACT, SVP, Regulatory Compliance, BSA/AML Officer, Hamilton State Bank, Flowery Branch

If your bank is a member of the 2018 CBA Compliance Program, participation in the Roundtables is complimentary. The dates and location for the next Roundtables will be available soon. If you are interested in learning more about a particular Roundtable, if you wish to be a host Bank, a facilitator or a sponsor, please contact Jodi Swilley, CBA Director of Education and Professional Development, at (770) 541-4492 or jodi@cbaofga.com.

Thank You to Our Roundtable Host Banks and Sponsors

WHO DO YOU WANT TO TARGET? CEOs • CFOs • Compliance Officers Operations • HR • Security Officers Bank Directors • Retail Operations Mortgage Originators Commercial Lenders • BSA Officers Consumer Lenders • Tellers Business Development Officers Credit Officers • IT/Cyber Risk Future Leaders This year, CBA will host over 50 inperson programs which include the 50th Anniversary Convention, golf tournaments, clay shoots, Women in Banking, compliance programs, Banker Regulatory Forums and numerous schools, conferences and seminars targeting a variety of audiences. Each program offers the chance to develop new business leads as well as meet and network with community bank decision makers. Let CBA customize an advertising and sponsorship package for you - designed to target your specific audience and budget. Sponsorships are available on a first-come, first-served basis so contact Lindsay Greene today at (770) 541-0376 or lindsay@cbaofga.com for more information.

Scenes from Roundtables S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 27

A leader in Correspondent Banking yesterday, today & tomorrow. Leadership, experience, technology, innovation, strength, and satisfaction… these are the expectations of our correspondent banking clients. As one of the leading correspondent banks in the country, we are uniquely qualified to deliver on these expectations. Let us help you work to your strengths. Know where you’re going by working with someone who’s been there. We know this business inside and out. We know where it’s been, and where it’s headed. To learn more about the BBVA Compass banking correspondent services, visit bbvacompass.com/commercial/industry/financial-institutions/. For general questions regarding the BBVA Compass banking correspondent services call us at 1-800-644-3330 or contact our correspondent banking expert, Brad Reeves. T. Ray Sandefur • SVP - Credit Services Bob Freeman • EVP - Correspondent Banking

All loans and accounts subject to approval, including credit approval. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. Compass Bank, Member FDIC. Rev. 02/2017 / #4001

MEMBER SERVICES

APRIL IS

COMMUNITY BANKING MONTH

#BankLocalGA

#GoLocal

#ILoveMyCommunityBank

Governor Nathan Deal Proclaims April as Community Banking Month

LET CBA HELP YOUR BANK CELEBRATE! April is Community Banking Month and the Community Bankers Association of Georgia and community banks across Georgia are recognizing the unique spirit that makes community banks the foundation of their communities in cities and towns throughout the state. Governor Nathan Deal recently proclaimed April 2018 as Community Banking Month in Georgia. “Declaring April Community Banking Month recognizes the significant role community banks play in stimulating their local economies through an array of financial services,” stated Rob Braswell, President & CEO of CBA. “Our member banks are an integral part of the economic, financial and civic landscape of hundreds of towns and cities in Georgia. Community banks continue to work hard every day to improve the quality of life in their communities because they are part of their community a uniqueness only community banks can bring to the table. We appreciate Governor Deal recognizing the significant impact community banks are making across Georgia.” By participating in Community Banking Month, you have the opportunity to highlight all your bank does to benefit your community. We hope you will join the nation in showing off the spirit and love for your community and participate in this year’s Community Banking Month!

TAKE ADVANTAGE OF THESE FREE RESOURCES FROM CBA: •

Press release for member banks to distribute to local media

•

Signed proclamation from Governor Deal

•

Ways to Celebrate Community Banking Month

•

Community Banking Month Employee Fact Sheet

•

Community Banking Month Customizable Op Ed

•

Banner ads for your website

Get Social! Join in the fun on social media by using the hashtags #BankLocalGA, #GoLocal, or #ILoveMyCommunity Bank. CBA has produced banner ads in a variety of sizes for use on your bank's website. For more information, contact Jeremy Thomens at (770) 541-0380 or jeremy@cbaofga. com, or visit the Community Banking Month section on the CBA website.

WELCOME NEW CBA

ASSOCIATE MEMBERS! The Community Bankers Association of Georgia (CBA) would like to welcome new Associate Members who were recently approved by the CBA Board of Directors. Throughout the year, CBA’s Board approves quality vendors who provide products and services to CBA members. Make sure your vendors are CBA members – please refer any potential Associate Members to Lindsay Greene at lindsay@cbaofga.com.

BankLine Ms. Connie Cothran Compliance Aventura, FL

Lux Vending, LLC (dba Bitcoin Depot) Mr. Benjamin Robey Atlanta, GA Money Services Business

ReliaMax Mr. Reid Moehn Sioux Falls, SD Private Student Lending

Waites & Foshee Insurance Mr. Alex Speight Macon, GA Insurance Services S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 29

MEMBER SERVICES

2018

MEMORIAL SCHOLARSHIPS

CBA’S MEMORIAL SCHOLARSHIPS DUE APRIL 13th! If you are looking to spread goodwill and the importance of community banking in your community, then be sure to participate in the 2018 Hester and Walraven scholarships. Please visit www.cbaofga.com to download the applications, and encourage students and full-time employee students to apply!

Julian & Jan

JULIAN & JAN HESTER MEMORIAL SCHOLARSHIP

J. STEVEN WALRAVEN MEMORIAL SCHOLARSHIP

J. Steven

Opportunity for High School Seniors Opportunity for Community Bank Hester Walraven Proudly promoted by CBA’s Leadership Employees MEMORIAL SCHOLARSHIP MEMORIAL SCHOLARSHIP Division This $500 scholarship is awarded to The Hester Scholarship is open to a Georgia community bank employee Georgia high school seniors who will be attending a college or university within entering a Georgia college, university or the state of Georgia. The goal of the technical school (two year program or more) in scholarship is to assist those employees the 2018 fall semester. The scholarship is named after the late interested in furthering their education to enhance their Jan Hester, daughter of Lalia and the late Julian Hester, long- career in community banking. time CEO of the CBA. The four winning recipients will each be All completed applications should be submitted to CBA no awarded a $1,000 scholarship. later than Friday, April 13, 2018. Only complete applications Applications should be returned to your bank no later than will be accepted. A panel of independent judges will review the Friday, April 6, 2018. All completed applications should applications and winners will be announced in late April 2018. be submitted to CBA no later than Friday, April 13, 2018. Only complete applications will be accepted. A panel of For more information on the Hester Scholarship, contact independent judges will review the applications and winners Peake Wilson at peake@cbaofga.com or (770) 541-0379. more information on the Walraven Scholarship, contact will be announced in late April 2018. Ad (2018-02-09) w Marks.pdf 1 For Eclipse Branch Transformations 2/9/2018 9:11:08 AM Jeremy Thomens at jeremy@cbaofga.com or (770) 541-0380.

CMY

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consulting + design + construction www.EclipseBrandBuilders.com

MEMBER SERVICES

COMMUNITY BANKERS ASSOCIATION OF GEORGIA ENDORSES

GENESYS TECHNOLOGY GROUP The Community Bankers Association of Georgia (CBA) is pleased to announce the endorsement of Genesys Technology Group for vendor renewal and evaluation services. Genesys Technology Group, was founded in 2007 to be an advocate for the community banker and provide technology consulting services that community banks can afford and find value in. The company assists community banks with the evaluation of high risk vendors, the negotiation of the pricing and contracts associated with high risk vendor relationship and turn-key project management of the due diligence and documentation process. Services include Core Evaluation and Selection; Ancillary Technology Systems Evaluation and Selection; Managed Services Evaluations and Selection; Core Contract Renewal; Engagements; Conversion Management; New Product Installation; Project Management; and Invoice Audit Services. “We are very pleased to announce the endorsement of Genesys Technology Group,” stated Rob Braswell, President & CEO of Community Bankers Association of Georgia. “Genesys has been involved with CBA for many years and David Saylor and his team work with many of our member banks and have a sterling reputation. It’s extremely impressive and convenient that Genesys also provides on-going support services for post-engagement invoice audit services, conversion management, new product installation and vendor management.”

This endorsement comes after a rigorous review and vetting process of Genesys Technology Group and its competitors by both CBA’s Member Services Committee and the CBA Board of Directors. “We are honored to receive the endorsement from Community Bankers Association of Georgia. Technology is one of the largest drains on a bank’s balance sheet and choices in the market today are extensive,” said David Saylor, Owner/CoFounder of Genesys Technology Group. “Genesys assists community bankers in making wise technology decisions and encourages bankers to look at their technology holistically. We specialize in technology evaluations and renegotiations. Simply put… Genesys saves your bank time and money, thereby providing immediate impact to your bottom line.” As a CBA Endorsed Member Company, Genesys will offer CBA members a 7.5% discount off its services. For more information contact David Saylor at (770) 729-4140 or visit www.genesystg.com.

Quality. Expertise. Trust. Because You Deserve It • • • • •

External Audit Internal Audit Outsourcing Sarbanes-Oxley Act Consulting Risk Management Services Tax Consulting and Preparation

north georgia Ian Waller iwaller@nicholscauley.com

• • •

Regulatory Compliance Consulting Risk Assessment Consulting Information Technology Consulting

• •

Internal Control Evaluations Merger & Acquisition Assistance

• • • •

De Novo Consulting Loan Review Strategic Planning Valuation Services

south georgia Tim Veal tveal@nicholscauley.com

Financial, Compliance and Risk Management Services Offices Across Georgia | 800.823.0117 | www.nicholscauley.com

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 31

GENESYS TECHNOLOGY GROUP

We take the guesswork out of mission-critical vendor evaluations and contract negotiations. Assess

Evaluate

This is not “cookie cutter” consulting. Our team of professionals will help you assess your current technology and build out a custom project plan that meets your goals and objectives.

Due diligence on mission-critical systems and vendors can be a time consuming process. We manage the process from start to finish and provide peace of mind.

Negotiate

Audit

We do this every day so you don’t have to. Pricing and contract negotiations can be a shot in the dark. Lean into our expertise to make the most of this critical initiative.

We audit everthing for accuracy before you execute your final contract. We also stay with you for 12 months to audit your invoices and troubleshoot billilng errors.

Bank technology consulting that pays for itself. Visit | genesystg.com

Call | (770) 729-4140

Email | info@genesystg.com

MEMBER SERVICES

CBA ENDORSED MEMBER COMPANY

SPOTLIGHT

MICHAEL STINSON OF BANKTRENDS

In this issue, CBA is pleased to feature Michael Stinson from BankTrends. CBA invited Michael to participate in a Q & A so you can learn more about this Endorsed Member Company and a little more about this fine gentleman. Tell us about BankTrends and your role with the company: BankTrends takes quarterly Call Report data and makes it easy to use for ratio and KPI analysis, peer benchmarking, simulation modeling and strategic planning. As a co-founder of the company, my role covers everything: software development, sales and marketing, customer support, bookkeeping, legal… you name it! How do you help Georgia’s Community Banks? We help bank executives leverage the value contained in Call Report data so they can manage the bank more effectively and figure out ways to increase profitability and shareholder

value. We also help board members understand the bank’s performance by providing bankers with quarterly board presentations. What’s new? Any hot products? Yes! Our latest product is a Call Report-based CECL solution that is designed specifically for community banks. The regulators have said that uncomplicated institutions do not need complicated models to implement CECL, yet we kept seeing other vendors pushing overly-complex and outrageously expensive models that just do not work for smaller banks. So in response, we created a simple and affordable CECL solution that takes the fear and uncertainty out of the new accounting standard. What do you do for fun outside of work? Teach fitness classes (at 6am!), play with my Newfoundland dog named Lulu, and spend time in the mountains with my wife and 2 kiddos. CBA members receive a 10% subscription discount from BankTrends! For more information, visit www.bank-trends.com, call (877) 717-6743 or email Michael at michael@bank-trends.com.

@CBAOFGEORGIA

STAY CONNECTED WITH CBA

@CBAGEORGIA @COMPANY/CBAOFGEORGIA

#BankLocal

#CBAofGA

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 33

MEMBER SERVICES

LOOK BEFORE YOU LEAP: USING SIMULATIONS IN A DECISION-MAKING FRAMEWORK

Over the last several years, community bankers have become well aware of the regulatory emphasis on, and requirements of, interest rate risk (IRR) management. Throughout the current and persistent environment of ultra-low interest rates, regulatory mandates have expanded to include more stressful rate scenarios under which income is projected and capital is valued. In addition, sensitivity testing (stressing) of various modeling assumptions has now become part and parcel of routine risk-measuring exercises. Another regulatory condition of these efforts is that they be conducted on a static balance sheet. Quite reasonably, examining agencies do not want to review reports in which interest rate risk could perhaps be masked by simple growth or changes in balance sheet composition. Get the Most Out of Your Model All of that is fine as far as it goes and is certainly adequate in helping to put a check-mark in the many regulatory boxes requiring one. But, if management stops there, it is failing to exploit what can perhaps be an IRR model’s most valuable capability. That is, giving management the ability to view the outcomes of contemplated changes to strategies and tactics while they are still being contemplated, rather than waiting to experience the results after implementation. To some degree, this concept has already crept into the purview of regulators as they are strongly recommending that modeling processes include changes in the composition and volumes of various deposit accounts while exploring the potential effects of alternative funding sources. This type of simulation is less about strategy, which management controls, and more about the consequences that higher interest rates may bring to bear on depositor behavior. And that is certainly something beyond anyone’s control. But, what about the things that management does control, or at least heavily influence? For instance, ideas that might successfully reach fruition if outcomes could be known, or missteps that might be avoided for the same reason. Suppose management is considering offering borrowers a new type of loan product with characteristics that may differ significantly from what is currently available. While no model will be able to determine how many customers may or may not go for the new product, performing simulations will allow decision-

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makers to quantify the effects of various levels of acceptance. Management now has a much better understanding of the risk/reward balance, or imbalance, of trying something new. What about a new kind of deposit product? Maybe a new, longer C.D. that provides for periodic rate adjustments. What if it brings in $5M in new money? What if it brings in $50M? How much do various volumes affect net interest income in various scenarios? What happens to the duration of liabilities and the economic value of equity? Much of the mystery surrounding these potential changes can be cleared up with the performance of strategic simulations. As community bankers know only too well, they operate in an extremely competitive environment. It’s an environment in which adaption and innovation is not only a good idea, it’s necessary for survival. Change for the sake of change is seldom beneficial and not all innovations bring about the desired results. By taking advantage of your IRR model’s ability to simulate other-than-static outcomes, community bankers can have a better chance of finding strategies that have the greatest chance of success, and just as importantly, identifying the ones that don’t. Lester Murray joined The Baker Group in 1986 and is an Associate Partner within the firm’s Financial Strategies Group. He helps community financial institutions develop and implement investment and interest rate risk management strategies. Before joining The Baker Group, he worked at two broker/dealer banks in Oklahoma City and was also an assistant national bank examiner. A graduate of Oklahoma State University, he holds Bachelor of Science degrees in finance and economics. Contact: 800-937-2257, lester@GoBaker.com.

Lester Murray Associate Partner The Baker Group A CBA Endorsed Member Company

MEMBER SERVICES

DISCOVERING THE FOUR PRIMARY BENEFITS OF BANK CORE INTEGRATION WITH MERCHANT DATA

Core integration makes it easier to manage third party data. Merchant services is typically a product that sits off to the side, as far as most banks are concerned. Often these services are not something that a bankâ&#x20AC;&#x2122;s existing system is set up to manage. Even if a bank does have access to a system providing information on merchant services, they are not logging in frequently enough to understand how the program works or to know how to fully utilize the tools contained therein. By integrating into the core, banks are centralizing their data so that they can comprehensively see what is going on with every single account. Banks and its personnel can assess the value of a customer. Once bankers integrate third party data into the core they are able to monitor business customers and observe how much volume their merchants are processing, how much revenue the bank is earning from those transactions, and what that customer is paying for merchant services. When evaluating this in addition to the other line items of revenue a complete understanding of customer value comes into focus. Whether customers have a deposit account, a loan for their house, a commercial loan or use ACH processing or wire transfer services, understanding the overall value of that customer is key whenever community banks are talking about core integration with third party offerings such as merchant services. Another important benefit that bank core integration can offer is the additional cross selling opportunities for banks. From a sales perspective, it is the number of revenue generating products that can deliver profitability for a community bank. For example, it is possible that a merchant customer of a community bank is processing $100,000 per month but their deposit account is with another bank.

With bank core integration, a bank can analyze its data to identify additional potential revenue. Access to this data can create an opportunity for banks to start a conversation with merchants about what the merchants want to do with their business and where they want to take it. This could include everything from offering small business loans to establishing a DDA for the merchant. Banks can also look at this data for additional treasury services. If the merchants are processing credit cards, this means that they are taking payments. This allows a bank to ask the merchant if they have needs to accept ACH payments or generate wire transfers and help them establish those addon bank services. Or perhaps the merchant has a need for payroll solutions? Having the data integrated into your core will enhance your reporting ability. By utilizing core integration, banks can harness the power of data regarding revenue and amount or type of product sold to business customers. When reporting this data to upper management, knowing these details improves their familiarity of the revenue breakdown of the bank. For more information, contact Shawn Dillon at 817-698-2251 or sdillon@ fitech.com.

Shawn Dillon President Fitech Payments A CBA Endorsed Member Company

S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 35

MEMBER SERVICES

EMPLOYEE BENEFIT PROGRAMS ARE BEING REEVALUATED WITH A CHANGING WORKFORCE

A flourishing economy, and an everchanging workforce has placed employee benefit programs on the forefront of many banks’ minds as they look to attract, retain, and reward top talent. With increased competition for the best of the best as unemployment rates continue to drop, it has become essential for banks to think outside of the box when it comes to their benefit programs, and to tailor packages to meet the differing needs of their employees. MetLife addressed this shift in their 15th Annual U.S. Employee Benefit Trends Study, stating “when employers deliver tailored solutions, they help an increasingly diverse workforce find the security it’s looking for.” While it is essential to consider an employee’s goals in hopes of increased loyalty and retention, it is also important to review the long-term goals and objectives of the bank. One great benefit offering that can be considered to meet both of these needs is a Non-Qualified Deferred Compensation Plan (NQDC). NQDCs are employer sponsored tax deferred plans that can be designed to meet the goals of key bank executives. Unlike qualified plans, organizations can choose which employees are to be included in the programs. Individual NQDCs can be tailored to meet the bank’s objectives regarding vesting, bank performance benchmarks, early termination, death, disability, and change in control. The types of plans that are most often designed are as follows: • Defined Benefit Plan: ○ Plan to provide a percentage of final salary or a specific dollar amount • Defined Contribution Plan: ○ Plan designed to provide an annual deferred award such as a percentage of salary ○ Plan can also have an annual discretionary award based upon annual bank performance such as ROA, ROE or budgeted income ○ The awards can grow based upon a crediting rate such as prime rate or the total return of the bank’s stock

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• Deferred Compensation Plan: ○ Plan designed to allow executives to defer a portion of their annual compensation ○ Plan can be designed to allow executives who are limited in the amount they can defer in the bank’s 401(K) plan to make additional tax deferred contributions When implementing a NQDC , there are many customizable approaches to designing a plan that works well for both parties. Questions that should be considered when implementing a NQDC are: • • • •

What are the bank’s key objectives when considering the NQDC? What type of NQDC best aligns with the bank’s overall objectives? What are the costs associated with implementing the NQDC? What financing considerations can the bank make to offset the costs?

When contemplating these questions, it is important to have a knowledgeable consultant and legal counsel to guide you through the implementation process. There are a lot of variables involved, but with the proper guidance and effort, a meaningful benefit program can be created that meets the needs of all parties involved. For more information, contact John Gianacaci at 609-915-9168 or jgianacaci@bfsgroup.com.

John Gianacaci Southeastern Regional Managing Director BFS Group A CBA Endorsed Member Company

Enhance your revenue. Improve your bottom line.

2018

ENDORSED

MEMBER

COMPANIES ACG | Refurbished ATMs/Currency Counting Phil Winn | Phil.Winn@acgworld.com | (770) 442-9800

Investment Professionals, Inc. (IPI) | In-Bank Retail Investment Services Jake Pollard | jake.pollard@invpro.com |(256) 543-6120

ATM Response | ATM Service & Cash Logistics Tony Webb | twebb@atmresponse.com | (770) 855-2989

Kasasa | Branded Suite of Banking Products Jared Bahner | jared.bahner@kasasa.com | (512) 623-9482

Bahr Consultants, Inc. | Insurance Review Hank Bahr | hank@bahrconsultantsinc.com | (865) 694-6098

OnCourse Learning | Online Training Craig Johnson | cjohnson@oncourselearning.com (404) 476-3460

Harland Clarke | Check Program Ryan Busenitz | Ryan.Busenitz@harlandclarke.com | (678) 5950625 For more information on these providers, special discounts for CBA member banks, or to learn about the endorsement process, contact Lindsay Greene at (770) 541-0376 or lindsay@cbaofga.com. S p r i n g 2 0 1 8 | G e org i a Co m m un i ti es F i rs t | 37

PRESORT STANDARD U.S. POSTAGE PAID ALPHARETTA, GA PERMIT 864

1900 The Exchange, Suite 600 Atlanta, GA 30339 www.cbaofga.com

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ONAL SIGNAGE

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APHICS

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porate Office) rial Access Road , GA 30134

SIGN 0688 o.com

SPECIALIZING IN BANK REBRANDING - ACQUISITION REBRANDING - ELECTRONIC MESSAGE CENTERS - DIRECTIONAL SIGNAGE - DIGITAL DISPLAYS - VINYL GRAPHICS - LOGO DESIGN Atlanta (Corporate Office) 4521 Industrial Access Road Douglasville, GA 30134

800.941.SIGN 770.942.0688 denyseco.com