Winter 2017 Georgia Communities First Magazine by Community Bankers Association of Georgia

GeorgiaCommunitiesFirst Official Publication of the Community Bankers Association of Georgia

WINTER 2017

INSIDE 2017 Conventions

AMELIA ISLAND &

BOSTON

WOMEN IN

BANKING

Spring Regional

LUNCHEON MEETINGS

Day at the Capitol FEBRUARY 15

EDUCATIONAL OPPORTUNITIES

Member:

The Baker Group is one of the nation’s largest independently owned securities firms specializing in investment portfolio management for community financial institutions.

Leadership requires vision. For financial institutions, vision can be defined as “the ability to see and assess an unfolding financial landscape.” Successful managers seek out the tools, resources, and processes that bolster sound decisions in the face of changing market conditions. They also develop the plans and winning strategies necessary to lead their financial institutions to high performance. Establishing such a plan requires a trusted partner; The Baker Group is that partner. Our proven approach of total resource integration utilizing software and products developed by Baker’s Software Solutions* — combined with our solid investment experience and advice — makes us the investment firm of choice for financial institutions. When it comes to casting an effective financial vision for the future, The Baker Group can help you make the right choices for your institution.

The Baker difference. Dr. James Baker revealed his innovative approach to banking in the 1970s. When he wrote his book, Asset/Liability Management, little did he know The Baker Group would one day be known as the industry leader in interest rate risk management. It’s no surprise the same spirit of innovation that launched the company in 1979 is what has kept us at the visionary forefront of creating tools that manage performance while balancing risk and reward.

Education

Investment Strategies

Asset/Liability Management

Tailored Board Education Webinars for ALCO Interest Rate Risk Seminars

Develop Quarterly Strategies Determine Optimal Relative Value Manage Risk vs. Reward Tradeoff

Evaluate Earnings and Capital at Risk Simulate Stressed Rate Scenarios Analyze Risk Management Strategies

Leaders in innovation. The Baker Group remains the industry leader when it comes to innovation. We are truly a one-stop shop that never outsources services. To find out how The Baker Group can assist your institution in defining and meeting its financial objectives, call your Baker representative or Ryan Hayhurst at 800.937.2257.

Member: FINRA and SIPC www.GoBaker.com Oklahoma City, OK | Atlanta, GA | Austin, TX | Indianapolis, IN | Salt Lake City, UT | Springfield, IL | 800.937.2257 *The Baker Group LP is the sole authorized distributor for the products and services developed and provided by The Baker Group Software Solutions, Inc.

contents WINTER 2017

f e at u r e d

C B A S TA F F Rob Braswell President & CEO rob@cbaofga.com

Lori Godfrey Director of Legislative and Regulatory Affairs lori@cbaofga.com

Lindsay Greene Vice President Marketing & Member Services lindsay@cbaofga.com Taylor Stalling Marketing & Graphic Design Coordinator taylor@cbaofga.com Jeremy Thomens Marketing & Member Services Coordinator jeremy@cbaofga.com Peake Wilson Vice President Corporate Events & Leadership Division, CBA Corporate Secretary peake@cbaofga.com Teresa Day Administrative & Corporate Events Assistant teresa@cbaofga.com Jodi Swilley Director of Education & Professional Development jodi@cbaofga.com Donna Coutant Education Coordinator donna@cbaofga.com

The Sunny Side of Life

Positioned for Progress

l e g i s l at i v e

2017 Day at the Capitol

Legislative & Regulatory Update

General Counsel Corner: Have you thought about your Trademark?

c o r p o r at e e v e n t s

2017 Spring Regional Luncheon & PAC/PR Golf Tournaments

10 2017 Women In Banking 13 2017 Spring Clay Shoot

Connie Shepard Education Associate connie@cbaofga.com Tammy Maass CFO tammy@cbaofga.com Stephanie Taylor Accounting/Operations Coordinator stephanie@cbaofga.com

s ta y connected

conventions

14 2017 Leadership Division Convention & Mini-Trade Show: Amelia Island! 16 2017 Annual Meeting & Trade Show: Boston! e d u c at i o n

20 Webinars 22 CBA University Schools 23 Educational Opportunities member services

28 Endorsed Member Spotlight: Frank Perissi of ACG

Scan with your smartphone to view our website.

Community Bankers Association of Georgia | 1900 The Exchange, Suite 600, Atlanta, GA 30339 (770) 541-4490 or (800) 648-8215 â&#x20AC;˘ Fax (770) 541-4496 | www.cbaofga.com â&#x20AC;˘ cba@cbaofga.com W i n t e r 2 0 1 7 | G e org i a Co m m un i ti es F i rs t | 1

FROM THE PRESIDENT'S DESK

THE SUNNY SIDE OF LIFE “It’s snowing still,” said Eeyore gloomily. “So it is.” “And freezing.” “Is it?” “Yes,” said Eeyore. “However,” he said, brightening up a little, “we haven’t had an earthquake lately.” — A.A. Milne As I walked into the office recently thinking about the new year and all the good things on the horizon for our members, our association and community banking, I did not know my optimism would be tested so quickly as I was informed the floor of one of our offices was flooded. It turns out a water pipe burst underneath our building and water was making its way into our offices. To compound the situation, water had to be shut off to our building’s heating system for almost a day in order to do the repairs, resulting in 59 degree temperatures in our offices. Although the staff and I were trying to make the best of a difficult situation, we definitely could relate to Eeyore’s quote and were thankful that “we haven’t had an earthquake lately.” Regarding 2017, I think it would be difficult not to be optimistic. On a national level, President-elect Trump has stated many times that financial services reform and the reduction of regulatory burden are among his priorities. He has spoken disparagingly about the Dodd-Frank Act and called it “a tremendous burden to the banks,” and that it must be repealed or made smaller. Additionally, the Republican-controlled House and Senate make the passage of regulatory relief bills a more likely possibility. Earlier this year, Jeb Hensarling, powerful Chairman of the House Financial Services Committee, introduced a comprehensive bill for regulatory relief entitled the Financial CHOICE Act that included many of the components of ICBA’s Plan for Prosperity. The appetite for this bill or other similar bills appears to be greater with an administration that is supportive of regulatory relief for community banks. On a state level, I am encouraged by the discussions we have had with several leaders of our state’s legislature regarding the 2017 session of the General Assembly. The members we have 2 | ww w.cbaofga.co m | Wint er 2017

Rob Braswell President & CEO Community Bankers Association of Georgia

spoken to have been very understanding of the importance of community banks and have been receptive to proposed legislation that would be favorable to our industry. At the Association level, we are excited about what we have in store for our membership in 2017. Without giving away too many of the surprises, here are a few of the things we have planned: • A revised format for the Banker Regulatory Forums in which hot topics and your questions come first • A Community Banking Day at the Capitol at which Governor Deal has been invited to speak • A highly inspirational, motivational and funny Women in Banking speakers lineup • Several new educational offerings • And two outstanding lineups of speakers and entertainment at our Leadership Division Convention at Amelia Island and at our Annual Meeting in Boston. Trust me, these are two events you do not want to miss. • Speaking of Boston, we will have two Director breakout sessions due to the popularity of 2016’s session. As you can see, it looks like 2017 could be an outstanding year to be a community banker in Georgia. I hope you are as optimistic as I am about the coming year. As encouragement to overlook the days in which water pipes burst or you have no heat, I thought I would leave you with an upbeat admonition from one of my family’s favorite movies: Buttercup and Wesley, as they were about to enter the Fire Swamp: “We’ll never survive!” “Nonsense. You’re only saying that because no one ever has.” — William Goldman, The Princess Bride May you have a very happy, healthy and prosperous New Year! Best regards,

FINER

POSITIONED FOR PROGRESS

he pundits and pollsters—“a tale told by an idiot, full of sound and fury, signifying nothing”—didn’t see it coming. In defiance of nearly every election model and electoral college projection, Donald Trump won a decisive victory while Republicans retained control of both the Senate and House of Representatives. America’s electoral majority has spoken, and they’ve demanded change. It’s to be President Trump, a proud political outsider with experience in boardrooms instead of policy briefings. Trump’s historic triumph not only flipped the electoral map— delivering Upper Midwest states long held by Democrats—it served as a repudiation of the status quo and an unmistakable call for more limited government. ICBA and community bankers are well-positioned to take advantage of this new mandate. Republican control of the executive and legislative branches presents a unique opportunity to advance meaningful regulatory relief that will help our industry continue fostering economic and job growth at the local level. We fully intend to leverage this opportunity for the benefit of community banks and the communities they serve.

POINTS

Cam Fine President & CEO Independent Community Bankers of America

candidates and committees at a 95 percent success rate. A key component of our strategy was outreach to candidates with community banking ties. ICBPAC funds supported the campaigns of several community bank board members, including Dr. Neal Dunn (R-Fla.) of Summit Bank in Panama City, Scott Angelle (R-La.) of Farmers Merchants Bank and Trust in Breaux Bridge, and Dr. Roger Marshall (R-Kan.) of Farmers Bank and Trust in Great Bend. Amid the chaotic reshuffling of committee assignments and new-member orientations next month, community banks are positioned to get down to work on day one of the new Congress. For ICBA and the nation’s community banks, radical change in Washington will mean an exceptionally busy year, but also a period of potential positive breakthroughs. ICBA and community bankers enjoy strong and positive relationships with policymakers on both sides of the aisle. We look forward to working with both parties under the new regime in Washington to make meaningful reforms that will support local communities, job creation and economic prosperity nationwide.

United Republican control of both branches will set in motion a whirlwind of policy action in 2017. The newly elected president and GOP lawmakers—if they work together and across the aisle—can break long-standing policy gridlocks, reverse government overregulation and deliver the meaningful change voters have demanded. The incoming president has proposed a new governing order in which adopting any new regulation will require first eliminating two existing regulations. This is a harbinger of good news for ICBA’s nonpartisan agenda of regulatory and tax relief. Meanwhile, Congress remains full of pro-community bank lawmakers. In the 2016 cycle, our nonpartisan Independent Community Bankers Political Action Committee used $1.9 million in contributions to support more than 300 federal

W i n t e r 2 0 1 7 | G e org i a Co m m un i ti es F i rs t | 3

L EG I S L AT I V E

ANNUAL COMMUNITY BANKING

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The event is taking place at the Sloppy Floyd Building (across the corner from the Capitol) from 3:30 – 6:00 pm. In the Empire room beginning at 3:30, hear from CBA executives regarding key legislation of interest to the community banking industry. Georgia Department of Banking & Finance Commissioner Kevin Hagler will join us and provide industry insights, and Governor Deal has been invited to speak as well.

Mark Wednesday, February 15th, on your calendar! At CBA’s Day at the Capitol, we’ll host an engaging and informative legislative briefing followed immediately by a cocktail and hors d’oeuvres reception to which legislators have been invited.

CAPITOL FEBRUARY 15, 2017

DAY AT THE

The networking reception will take place immediately following (approximately 4:30) in the same room. We look forward to seeing you and your colleagues there, so please mark your calendar! Registration is $45 for the first person from your bank/company and $35 for each additional person from your bank/company. To learn more and to register, visit www.cbaofga.com/day-at-thecapitol.html.

THANKS TO EXCLUSIVE SPONSOR

Photos from the 2016 Day at the Capitol

4 | ww w.cbaofga.co m | Wint er 2017

L EG I S L AT I V E

Legislative & Regulatory Update

Lori Godfrey

Director of Legislative and Regulatory Affairs Community Bankers Association of Georgia

The last quarter has been busy, but very eventful for me. I am very blessed to be a part of the CBA family and excited for what the new year will bring for us all! Since joining the CBA on October 3, 2016, I have been focused on three primary items: getting to know our legislative officials, visiting banks around the state, and updating our Political Action Committee and Public Relations (PAC/ PR) Fund efforts. As the Director for Legislative and Regulatory Affairs, one of my primary duties is lobbying on behalf of community banks at the state Capitol, which means getting to know our legislative officials through meetings or other means. I have reached out to all of the legislative aides or executive assistants for all state and federal legislators and asked that they update any contact lists with my information. I have joined the social media hustle and bustle including Twitter, Facebook, LinkedIn, and Instagram as a means of following our legislators and communicating with our CBA members. Rob Braswell and I have met with Majority Leader Jon Burns and President Pro Tempore David Shafer. I have also listened in to the Industry Incentive for Financial Technologies and Payment Processing Joint Study Committee, Data Security and Privacy Senate Study Committee, and the Venture Capital Investments Senate Study Committee meetings. Throughout my many years with the Department of Banking and Finance, I had the pleasure of meeting many

bankers face to face on a variety of topics. The majority of those meetings were held at the Department’s offices or the FDIC’s offices. Since joining the CBA, I have had the opportunity to travel around the state to visit bankers at their banks. So far, my tour of Georgia has taken me to see many beautiful cities and towns that I have never seen in person. As a native Georgian, this has been such a wonderful experience. I had the pleasure of visiting almost 70 banks by year’s end. Once the legislative session begins, my travels around the state will slow down, but I will ramp back up afterwards in hopes of visiting the majority, if not all, of our banks during the year. If I can ever be of assistance to you or your institution, then please let me know. Changes are underway for the PAC/PR Fund goals for the year. As voted on by the Board of CBA, our goal for the PAC/ PR fund is to have 100% participation by all member banks in addition to raising $100,000. The CBA PAC Fund is the only State PAC exclusively committed to representing the interests of Georgia’s community banks. The political activities of the CBA are a vital function. We must have the support of every banker in our Association in raising political funds and assisting in political communications. Please remember the power of the Georgia Legislature shapes our future—and can change our profession. Maintaining our unified strength is essential. With your support and participation in the political affairs process, the community bankers of Georgia have a strong voice and influence in the shaping of our industry.

2017 LEGISLATIVE SESSION UNDERWAY! The 2017 Session of the Georgia General Assembly opened on January 9th and CBA is your source for all state legislation impacting the community banking industry.

LEGISLATIVE UPDATES SPONSORED BY

Each Friday during the session, CBA provides members with a Legislative Update on bills being tracked regarding banking laws. Contact CBA Director of Legislative & Regulatory Affairs Lori Godfrey with any concerns or questions about an issue you would like to see addressed. You can reach Lori at lori@cbaofga.com or (770) 541-4684. W i n t e r 2 0 1 7 | G e org i a Co m m un i ti es F i rs t | 5

Corner

GENERAL COUNSEL Winter 2017

Have You Thought About Your Trademark?

legal news and updates for cba members Have a topic you would like to see covered in “General Counsel Corner?” Email us at generalcounselcorner @ jamesbatesllp.com

cbahotline

@ jamesbatesllp.com

Willard D. Thompson partner

(478) 749-9903

associate

(478) 749-9923

wthompson@jamesbatesllp.com

John W. Sillay

jsillay@jamesbatesllp.com

by: Willard D. Thompson and John W. Sillay Trademarks have not always been a considerable factor in the community banking industry. Because of the common law rights provided in state, federal, and even natural law, community banks with a limited geographic territory and a name that often reflects this territory did not have a significant need to register a bank’s trademark with the United States Patent and Trademark Office. However, as community banks grow their online presence, their electronic banking capabilities and/or adopt names that do not contain specific geographic identifiers, it may be time for your bank to reconsider the possible need to file for federal trademark protection.

In 1999, the court in Members First Fed. Credit Union v. Members 1st Fed. Credit Union, 54 F. Supp. 2d 393 (M.D. Pa. 1999), refused to grant summary judgment to a prior-user stating that “the products at issue in this case are not goods but rather banking and financial services … both parties market their services through the Internet, a medium in which geography is largely irrelevant.” Partly because of each bank’s online banking platforms, the court in Members First held that “while the distance between the parties’ branch offices may be a consideration in determining whether a likelihood of confusion exists, the court cannot decide as a matter of law that the geographic distance between the branch offices eliminates any possibility of confusion.” The exact manner in which the internet will impact trademark disputes is largely undecided, but it is clear that when the internet is involved, the Dawn Donut “geographically separate markets” test is becoming less applicable.

At its core, trademark law represents a codification of common law principles that find their basis in John Locke’s Labor Theory of Property, a natural law principle that holds that any person or entity that contributes value to property should have rights in such property. Because you cannot erect a fence around a brand and you cannot lock a brand in a safe, society has traditionally relied upon courts to protect brands To be clear, a prior user of a trademark maintains rights to through the common law principal known as a trademark. As exclusive use of the mark in the exact manner in which it was the United States’ economy began to rely more on interstate being used, and has continuously been used, up to the date the JBBG GENERAL COUNSEL CORNER commerce, Congress enacted the Lanham Act in 1949 to federal registration was filed. However, expansion beyond this provide for trademark protections on a national level. Since initial scope, even through online banking, may be a violation the Lanham Act was enacted, courts deciding trademark issues of a federal registrant’s rights in the mark and could result have grappled with disputes centering around Section 1114(1) in trademark litigation. Furthermore, even if multiple similar (a), which provides federal registrants with the ability to seek marks have co-existed up to this point, a federal registrant’s civil relief from any other person who uses a similar mark in a expansion, either physically or through online banking, may manner which is “likely to cause confusion.” result in proactive trademark litigation in order for the federal registrant to preserve its rights within the expanded territory. Since 1959, the geographic territory in which a trademark is For these reasons, we encourage you to consider registering used has carried significant weight in a court’s consideration your trademark with the United States Patent and Trademark of whether two marks are confusingly similar. Beginning with Office. Dawn Donut Company, Inc. v. Hart’s Food Stores, Inc., 267 F.2d 358 (2d Cir. 1959), courts have consistently held that the holder Banks facing the discovery that a similar mark already has been of registered mark is not entitled to an injunction against a non- registered are not without options. Depending on the precise registered user of the mark when the two entities operate in timing of the registration and each bank’s respective plans “geographically separate markets.” Similarly, in 2007, the court for growth, a prior user may be able to (i) cancel the federal in Capitol Federal Savings Bank v. Eastern Bank Corporation, registration, (ii) negotiate an agreement with the holder of the 2007 WL 7309743 (D. Mass. Dec. 3, 2007), refused to limit a federal registration regarding use of the mark, (iii) apply for prior-user’s rights because the federal registrant did not plan to permission to use the mark, or (iv) continue to use the mark market to new customers in the prior-user’s geographic area. in the exact manner in which it was being used prior to the While geographic proximity was a key consideration, it seems federal registration. Because each of these options imposes that the federal registrant only would have had to show that limitations on the growth of the non-federally registered mark, their business plan included expansion into the prior-user’s many companies elect another, more drastic option: rebrand market in order for the court in Capitol to reach a different using a mark that is not already registered and that is carefully decision. Consider, for example, if the federal registrant in chosen to limit the risk of claims from a prior user. Capitol had a significant online banking platform that was able to generate customers well outside of its physical location.

PRESENTED BY GEORGIA’S LAW FIRM: 6 | ww w.cbaofga.co m | Wint er 2017 OFFICES MACON + ATLANTA

“General Counsel Corner,” a recurring column featuring legal news and information of interest to CBA members, is brought to you by James-Bates-Brannan-Groover-LLP. Visit us at GeorgiasLawFirm.com

SAVE THE DATE

WASHINGTON POLICY SUMMIT MAY 1 - 3, 2017

W i n t e r 2 0 1 7 | G e org i a Co m m un i ti es F i rs t | 7

Sometimes things just click. Hassle-free, one-click account switching

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1.800.351.3843 contactHC@harlandclarke.com • Analytics Research ww w.cbaofga.co m | Wint er 2017• Direct Mail • Email • Contact Center © 2015 Harland Clarke Corp. ClickSWITCH is a trademark of the Fusion Network. All rights reserved.

Consumersunion.org, Trapped at the Bank, September 2013

C O R P O R AT E E V E N T S

SPRING REGIONAL LUNCHEON

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It’s becoming increasingly difficult for community banks to deliver the digital banking experience that consumers (specifically Millennials) are looking for. Is your financial institution leveraging the right technology to match this marketplace reality? In his presentation, John will reveal how technology is changing consumer behavior and tactics to help you enhance your digital strategy; which products consumers are hungry for and how to create a great experience; ways to transform the consumer journey to create high satisfaction and drive profit; and techniques for building team unity around your bank’s top goals.

John Waupsh, Chief Innovation Officer, Kasasa, Austin, TX - “Bankruption”

Bankers start the morning with a “Bankers Only Peer Group,” which is followed by networking time. Immediately after, enjoy a delicious lunch while hearing presentations from top speakers. CBA is pleased to announce the luncheon speakers:

PAC/PR GOLF

TOURNAMENTS

The Spring Regional Luncheon Meetings are a fantastic way to stay on top of current legislative issues, industry trends and various hot topics as well as network with your peers. The 2017 luncheons will be in three locations across the state so your travel time is minimal.

MEET INGS APRIL 2017

Jeffrey Caughron, CEO and Director of Asset/ Liability Management, The Baker Group, Oklahoma City, OK Jeff will speak on market conditions and the banking environment as well as the impact of the new administration on the community banking industry. Also back by popular demand, Neil Joiner will be with us again for the Macon luncheon. He has a new book and he’s excited to share some of his new tales! For a great afternoon of networking, test your golf skills at the PAC/PR Golf Tournaments, following two of the luncheons. CBA maintains the only state PAC working exclusively for Georgia’s community banks. •

Monday, April 10, 2017: Crooked Creek Golf Club, Alpharetta/Milton – with Golf & Dinner

•

Tuesday, April 11, 2017: Idle Hour Country Club, Macon– with Neil Joiner

•

Wednesday, April 12, 2017: Doublegate Country Club, Albany– with Golf & Dinner

Registration is open and detailed information will be mailed soon. For golf tournament sponsorship opportunities, contact Lindsay Greene at lindsay@cbaofga.com or 770-541-0376. For general information, contact Peake Wilson at peake@cbaofga.com or (770) 541-0379.

LUNCHEON MEETINGS SPONSORED BY

G e org i a Co m m un i ti es F i rs t | 9

C O R P O R AT E E V E N T S

4 TH ANNUAL

WOMEN IN BANKING

S E M I N A R Excelling with Enthusiasm

Thursday, March 9, 2017 | Idle Hour Country Club | Macon, GA CBA’s Leadership Division is excited to host the 4th Annual Women in Banking seminar being held on Thursday, March 9, 2017, at Idle Hour Country Club in Macon. The 2017 program will feature a cancer survivor, an Atlanta City Councilwoman and Mayoral candidate and a fun and engaging comedian and motivator.

Mary Norwood Atlanta City Councilwoman & 2017 Atlanta Mayoral Candidate Mary Norwood is a Georgia native and long-time resident of Atlanta. She has lived, worked, volunteered and advocated for responsible and responsive city government for more than 25 years. Mary began her public service career when she first joined the City Council in 2001 and served for two consecutive terms. Despite her closely fought but unsuccessful run for Mayor in 2009, she has continued to advocate for the citizens of Atlanta and will run for Mayor again in 2017. In 2013, Mary was resoundingly re-elected to City Council as a Citywide Council member, Post 2-At-Large. She is passionate about Atlanta. She has devoted herself to representing all Atlantans for her entire tenure in city government. Mary is known both as an advocate for and friend to people from every Atlanta walk of life. Mary’s mission is to bring trust, compassion and a bright, safe future to our city and everyone who lives here.

Pam Malara Financial Consultant, Investment Professionals, Inc., St. Francisville, LA Topic: Life’s Not Fair, So What Are YOU Going to Do About It? A 14-year cancer survivor, Pam has worked in the financial services industry since 1995. She signed on with Investment Professionals, Inc. in 1998 as the lead financial consultant for the Bank of St. Francisville in Louisiana. She’s been a member of Investment Professionals Platinum Club, the top 10% of producers, since inception of the club. Her community activities include volunteer work with the Susan G. Komen foundation of Baton Rouge and the St. Francisville Animal Shelter. She is advisor to Club 20, a women’s investment club and President of a local supper club. Pam is passionate about several things including traveling, training for half marathons and minitriathlons, snow skiing, reading and scrapbooking and living life to the fullest!

Jody Urquhart Topic: This Would Be Funny... If It Wasn’t Happening to Me! How to Navigate the Future with Enthusiasm & Vigor Jody is the author of the best-selling book All Work & No SAY. Her mission is to help motivate people to derive more meaning, fun and satisfaction from their work. Sometimes life just gets in the way. Do you ever think, “Why can’t things just go the way I want for a change?” or “Why can’t people just leave me alone?” This hilarious and provocative presentation shows you how to get in front of a constantly evolving future and proactively drive change. This compelling motivational session will increase your comfort and confidence in the face of stress and change in the banking industry. Explore how the only way out is through, and that it can actually be fun to embrace change and be innovative. CONTINENTAL BREAKFAST SPONSOR

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NAME BADGE SPONSOR

KEYNOTE SPEAKER CO-SPONSOR

GOODIE BAGS SPONSOR

C O R P O R AT E E V E N T S

SPONSORSHIP & ADVERTISING OPPORTUNITIES Increase your visibility while supporting Georgia’s community banks

Scenes from the 2016 Women in Banking Seminar

A seminar focused on educating women in today’s business world.

PRICING CBA Members $95 per person Non CBA Members $115 per person

2017 AGENDA 9:30 am 10:00 am 10:05 am 10:55 am 11:10 am 12:00 pm 1:00 pm 2:00 pm

Registration & Continental Breakfast Welcome Mary Norwood Break Pam Malara Lunch Jody Urquhart Adjourn

• Increase your organization’s exposure, heighten your brand recognition, and drive sales by sponsoring or advertising with CBA. You’ll enjoy greater visibility from your competition, position yourself as an industry leader, and build brand awareness among event attendees. • Sponsorships offset registration fees, allow for excellent speakers and events, and provide an opportunity to showcase your company and services to an audience of bank professionals. Let’s discuss your goals and objectives and work to design the best sponsorship package for your needs. For more information, contact Lindsay Greene at (770) 541-0376 or email lindsay@cbaofga.com.

Additional sponsorships are available! Contact Lindsay Greene (770) 541-0376 to learn more. For general information, contact Peake Wilson (770) 541-0379. W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 11

C O R P O R AT E E V E N T S

Celebrating A LIFETIME OF SERVICE Mary Jackson Flint Community Bank, Albany 45 Years The Community Bankers Association of Georgia (CBA) is proud to honor community bankers who have served 30 or more years in the banking industry. The CBA is extremely grateful to these individuals who have served as role models to the banking community. Honoring them is a small token of the CBA’s appreciation for their efforts to the banking industry. CBA was pleased to recently honor Mary Jackson of Flint Community Bank, Albany. Mary has been in the banking industry for 45 years and retired at the end of 2016 from Flint Community Bank. She began her career in 1971 at C&S Bank and held several positions at other banks before finding her home at Flint Community Bank in 2006, where she served as Head Teller. She is a member of Southside Baptist Church and its Women’s Ministry. She has served as Sunday School Director, Youth Director and is currently the Choir Director. Mary has been married to Richard Jackson for over 48 years; they have two children, two granddaughters, one greatgrandson and another great-grand on the way. Congratulations Mary!

SPECIALIZING IN BANK REBRANDING - ACQUISITION REBRANDING - ELECTRONIC MESSAGE CENTERS - DIRECTIONAL SIGNAGE - DIGITAL DISPLAYS - VINYL GRAPHICS - LOGO DESIGN Atlanta (Corporate Office) 4521 Industrial Access Road Douglasville, GA 30134

800.941.SIGN 770.942.0688 denyseco.com

C O R P O R AT E E V E N T S

2017 SPRING PAC/PR

CLAY SHOOT

Helping Georgia Community Banks Stay on Target!

2017 Thursday, March 23, 2017 | Wynfield Plantation | Albany, GA The Spring Clay Shoot is scheduled for Thursday, March 23, 2017, at Wynfield Plantation in Albany. Come out and join your colleagues and peers for a fun spring day of clay shooting and networking – all for a great cause! Proceeds benefit CBA’s PAC & PR Funds and, as you know, the CBA maintains the only state PAC working exclusively for Georgia’s community banks. Now more than ever, it is imperative we have a strong voice at the State Capitol. Your participation, whether you shoot or sponsor, will help the community banking industry continue to thrive in our state. Registration Fees (all packages include lunch and cash prizes): $135 per shooter (morning or afternoon flight) $500 per team of four at registration (morning or afternoon flight) Overall Highest Scoring Team will be awarded $400; Second Highest Scoring Team will be awarded $200. We encourage you to invite your clients and prospective clients to join in the fun and register a team of four. “The banking industry continues to deal with issues that will have a profound effect on how we do business as community banks in the future. The Community Bankers Association of Georgia’s Political Action Committee (CBA PAC) is a vital tool for educating members of the Georgia Legislature about the issues and concerns of the state’s community banking industry. PAC/PR funds help CBA educate policymakers, promote our advocacy efforts and support those members of the Georgia Legislature who know the importance of maintaining a robust and healthy financial industry.” – Paul Black, Sr. Vice President/ Commercial Group Manager, Vinings Bank, Smyrna & 2016-2017 PAC/PR Fundraising Committee Chair

PREMIER SPONSOR

28-GAUGE SPONSOR

STATION SPONSOR

BANKER

REGULATORY

FORUM

The goal of the Banker Regulatory Forum is to establish and maintain a dialogue with state and federal regulatory agencies regarding their policies, procedures and objectives. It also serves as a clearing house for CBA member concerns. Attendance at the meeting is free for CBA Members and lunch is included. Thursday, February 2 Idle Hour Country Club, Macon Focus on Compliance Thursday, May 4 CBA Headquarters, Atlanta Focus on Safety & Soundness Thursday, August 3 Idle Hour Country Club, Macon Focus on Safety & Soundness Thursday, November 2 CBA Headquarters, Atlanta Focus on Compliance

SIGNAGE

Sponsorships Available! Contact Lindsay Greene at lindsay@cbaofga.com for sponsorship info. For general information, contact Peake Wilson at peake@cbaofga.com. W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 13

CONVENTIONS

39th ANNUAL

LEADERSHIP DIVISION CONVENTION & MINI-TRADE SHOW THE RITZ-CARLTON, AMELIA ISLAND, FL THURSDAY-SUNDAY, JUNE 22-25, 2017 The Leadership Division is returning to Amelia Island! Yes - in 2017, CBA’s Leadership Division will be in Amelia Island ThursdaySunday, June 22-25, 2017, at The Ritz-Carlton. The convention will include the popular Mini-Trade Show, dynamic speakers, a family banquet and much more!

AKERS KEYNOTE SPE David Glickman – Friday Keynote “Funny is the New Serious ‑ Changing Your Perspective To Produce Powerful Results” Just look around the average workplace and you’ll see most employees dealing with lots of stress. Well, the good news is that there’s a successful strategy to approach these challenges. David Glickman will teach you how Funny Is The New Serious. How changing your perspective will lead to a profound way of handling these frustrations. And this program isn’t so much a traditional speech as it is a full-blown, high-energy one-man show. It’s got observational humor, funny visuals, hilarious song parodies, and a big “rock and roll” finish! David Glickman has been a professional speaker and entertainer for over 25 years and has presented over 2000 programs. Before transitioning from “show business” to “business shows,” he worked with everyone from The Beach Boys to Steve Martin and made several national television appearances. Jay Hewitt – Saturday Keynote “Finish Line Vision ‑ Setting Goals Just Out of Reach, But Not Out of Sight” How do you convert obstacles and disappointment into better performance and an improved bottom line? In Finish Line Vision®, speaker Jay Hewitt reveals how, despite being a Type 1 diabetic, he has pushed himself to incredible personal and professional triumphs. His compelling, energetic keynote—delivered with humor, honesty and relatable specifics—shows audiences how they, too, can overcome whatever life throws at them and reach unimaginable levels of success and teamwork. An Ironman triathlete and practicing attorney, Jay is the only person with Type 1 diabetes ever to qualify for the U.S. National Triathlon Team. Jay’s presentation focuses on three guiding principles that can benefit everyone in business and in life: • Make the Bad Thing the Best Thing- Disappointment and change happen. Use them as motivation to prove how strong you are and make you even better. • Set Goals with Failure Potential- Be willing and even eager to fail. Leadership requires it. Improvement demands it. • Earn Your Finish Line- Success takes work, discipline and perseverance when no one is watching. You will get there because you know you earned it.

EMCEE

David Peterson Chief Strategic Officer, i7strategies, Hahira Once again, we are pleased to have David join us to emcee the Convention. David has led dozens of strategic planning sessions and workshops for both financial institutions and service providers. He has been a featured keynote speaker for numerous associations, banking schools and industry trade groups. His extemporaneous style creates an environment where the program moves smoothly with a relaxed, fun atmosphere.

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CONVENTIONS

AGENDA AT A GLANCE THURSDAY Afternoon & Evening Convention Registration Exhibitor Set-Up Leadership Division Board of Directors Meeting & Dinner (by Invitation Only)

General Session Mini-Trade Show & Networking Break Friday Keynote Address – David Glickman Golf Tournament Evening Free

General Session 7-Minute Spotlight Saturday Keynote Address – Jay Hewitt Chairman’s Family Reception & Dinner Family Entertainment

FRIDAY Exhibitor Set-Up (Early) Hot Breakfast Buffet with Exhibitors

SATURDAY 5k & Fun Run Continental Breakfast with Hot Item

SUNDAY Departures

Brochure with more information to be mailed soon.

HOTEL INFO For single/double occupancy- $309 per night. All rates are subject to state and local taxes at the time of check-in. The group rate is available for up to 3 days prior and 3 days after event. Daily valet parking has been discounted to $17. Internet access in overnight rooms is complimentary. The deadline to receive the discounted rate is Friday, May 26, 2017. For reservations, contact Group Reservations toll free at (888) 239-1217 and mention the group name CBA Leadership Division Annual Conference to receive the group rate. Online reservations are available at www.cbaofga.com/leadership-division-convention. Reservation cancellations must be made up to 7 days prior to arrival or the first and last night’s room rate and tax will be forfeited. No-shows will be charged the full room revenue for the dates of the reservation. Penalties also apply for early departures.

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CONVENTIONS

49TH ANNUAL MEETING & TRADE SHOW THE WESTIN COPLEY PLACE, BOSTON, MA WEDNESDAY-SUNDAY, SEPTEMBER 13-17, 2017 CBA is headed to Boston! Join CBA at the 49th Annual Meeting & Trade Show September 13-17, 2017, at the Westin Copley Place. Boston is America’s most historic and patriotic city. The Westin Copley Place is located in the Back Bay, just minutes from shopping, entertainment, and restaurants.

KEYNOTE SPEAKERS Ray Davis- Friday Keynote Executive Chairman, Umpqua Bank, Portland OR Few banks in the country have undergone as thorough a transformation as Umpqua Bank has under former Chief Executive Officer Ray Davis. When Davis took the helm at what was then South Umpqua State Bank in 1994, it had just $140 million of assets and five branches in southwest Oregon. Davis established Umpqua as one of the industry’s most admired brands. Umpqua has won numerous accolades and awards for customer satisfaction over the years and is so highly regarded by its peers that bankers from all over the world — New England, China, Australia — regularly travel to Portland to study its approach. Many of the trends in retail banking these days — from open floor plans to the universal banker model — can be traced to ideas pioneered by Umpqua. Article featured in December 5, 2016, American Banker; by Alan Kline. America’s 2nd President, John Adams, portrayed by George Baker – Saturday Keynote “Meet John Adams - A Lively and Revolutionary Conversation with America’s Second President” The historical figure of America’s 2nd President John Adams (1797-1801), portrayed by George Baker, will present his views of the nation, history and family life in a humorous and inspiring speech. George Baker is a graduate of Columbia College and Columbia Law School. He practices law in New Canaan, Connecticut. In 2008, George created a one-man show to represent the humor and patriotism of President John Adams. Since then, his performances have taken place across the United States at venues large and small.

AGENDA AT A GLANCE WEDNESDAY Afternoon & Evening Convention Registration Board of Directors Meeting & Dinner (by Invitation Only) THURSDAY Afternoon & Evening Convention Registration Exhibitor Set-Up Opening Reception, Dine-Around, & Auctions in Exhibit Hall

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FRIDAY Exhibit Hall open 7:30am-12:15pm Breakfast in Exhibit Hall General Session Bankers’ Peer Group Meeting 7-Minute Spotlight Friday Keynote Address Group Activity (tentative)

Two Bank Directors’ Break-Out Sessions General Session 7-Minute Spotlight Saturday Keynote Address Afternoon Free Chairman’s Reception & Dinner Entertainment

SATURDAY Exhibit Hall open 7:30am-12:15pm Breakfast in Exhibit Hall

SUNDAY Departures

Brochure with more information to be mailed soon.

CONVENTIONS

TOP 10 PLACES TO VISIT IN BOSTON!

1. Freedom Trail 2. Beacon Hill 3. Faneuil Hall 4. Boston Common and Public Gardens 5. Harvard Square & Art Museums 6. Copley Place 7. Fenway Park 8. Boston Harbor 9. Paul Revere’s House 10. Cheers Boston

EMCEE David Peterson Chief Strategic Officer, i7strategies, Hahira

Once again, we are pleased to have David join us and emcee our Convention.

OYSTER HOUSE CLAM CHOWDER RECIPE While you’re in Boston, don’t miss The Union Oyster House. Locate d on the Freedom Trail near Faneuil Hall, The Union Oyster House enjoys the unique distinct ion of being America’s oldest restaurant. This Boston fixture, housed in a building dating back to Pre-Revolutionary days, started serving food in 1826 and has continued ever since with the stalls and oyster bar, where Daniel Webster was a constant customer, in their original positions. 2 pounds potatoes, diced 64 ounces clam juice 4 pounds freshly cooked or frozen clams, diced 4 ounces salt pork 2 small onions, diced 8 ounces butter 2 ounces flour

32 ounces half-and-half, scalded Salt Pepper Hot pepper sauce Worcestershire Oyster or Pilot crackers, for garnish

1. Bring potatoes and clam juice to a boil. Cook until potatoes are done. Add the clams, along with any surplus juice. Cook until tender, careful not to overcook and toughen the clams. Set aside. 2. Skin the salt pork, dice it, and saute in a pan. Cook until rendere d. Add onions and saute until translucent. Add butter, melt, and cook slightly. Add flour. If mixture is too loose, add a little more flour. Cook until slightly colored. 3. Bring clams, juice and potatoes back to boil. Add cooked flour and salt pork mixture. Sauce will thicken, so stir often. Bring to a rolling boil. Add previously heated half-and-half to desired consistency. Season, to taste, with salt, pepper, hot pepper sauce, and Worcestershire sauce. 4. Serve with Oyster or Pilot crackers. Recipe courtesy of Union Oyster House, Boston, MA

HOTEL INFO

For single/double occupancy - $319 per night. All rates are subject to state and local taxes at the time of check-in. The group rate is available for up to 3 days prior and 3 days after event. The deadline to receive the discounted rate is Tuesday, August 22, 2017. For reservations, contact Group Reservations toll free at (800) 937-8461 and mention the group name Community Bankers Association of Georgia Annual Meeting & Trade Show 2017 to receive the group rate. To book online, type the following into your web browser: https://www.starwoodmeeting.com/Book/ CommunityBankersAssoc. Reservation cancellations must be made prior to 6:00pm the night before your arrival. No-shows will be charged the full room revenue for the dates of the reservation. Penalties also apply for early departures. W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 17

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ERS

ASSOCIA TIO

COM

GO CLUB

LEARN ABOUT THE CBA

C O R P O R AT E C ATC H - U P C O R P O R AT E E V E N T S

Attend the 2017 Annual Meeting in Boston and pay NO registration fee!

Become a member of CBA’s GO Club and earn a complimentary registration to our 49th Annual Meeting & Trade Show being held, September 13-17, 2017, at The Westin Copley Place, Boston, MA! A $795 value! How do you become a GO Club member? Ensure your bank is represented* at all five of the following 2017 offerings and your bank automatically becomes a member of the CBA GO Club and earns a complimentary registration for the 49th Annual Meeting & Trade Show being held Wednesday-Sunday, September 13-17, in Boston! This is a $795 value! • CBA Day at the Capitol– Wednesday, February 15th, Atlanta

Looking for New Non-Interest Fee Income?

• Women in Banking Seminar– Thursday, March 9th, Macon • 9th Annual CBA Bank Directors’ & Executive Management Conference Wednesday, April 26, 2016, The Cobb Energy Performance Centre, Atlanta– or 8th Annual CBA Georgia Bank Directors College Monday, August 21, 2017, The Ritz-Carlton Reynolds, Lake Oconee • A Spring Regional Luncheon (At least one of three– Alpharetta, Macon, Albany– April 2017) • 39 Annual Leadership Division Convention & Mini-Trade Show– Thursday-Sunday, June 22-25, 2017, The Ritz-Carlton, Amelia Island, FL, or two Community Bank Leadership Academy offerings (August and October 2017). Attendees can pre-register for the October program to qualify.

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Success

E D U C AT I O N

2017 CBA WEBINARS Affordable, Professional Training, When and Where You Choose!

BA is committed to superior customer service and has been a leader in webinar training for over a decade. Webinars are designed for most positions in a community bank from the teller line to the board room. Speakers are industry experts with long-term, real-life, hands-on experience. Benefits of participating in a CBA webinar are: • Easy to use, time effective, cost effective, convenient, interactive • Current topics delivered by experienced speakers JANUARY 2017

4 Cross Selling Products &

Services: Compliance with TCPA & FCRA

5 Same Day ACH: Lessons

Learned & FAQs for RDFIs

10 Top 10 HMDA Issues for

2016 Reporting: Checkup for March 1st Submission

11 Account Documentation

Series: Compliance & Due Diligence at Account Opening

13 Special Edition: ADA

Website Compliance Requirements & Common Errors (Morning Webinar)

17 Identifying Fraudulent

Transactions: Including Recent FinCEN Advisory on Email Fraud Schemes

18 ACH Specialist Series:

Direct Deposit Tax Refunds: Posting & Exceptions

19 Loan Underwriting Basics: Interviewing, Credit Reports, Debt Ratios & Regulation B

24 IRA & HSA Review &

Update, Including New Fiduciary Rule Implications

25 Part 1 – New FFIEC

Consumer Compliance Rating System, Effective March 31, 2017: Oversight & Compliance Management Program

26 Director Series: Risk

& Capital in Strategic Planning for the Board (Morning Webinar)

31 Call Reports Update 2017

FEBRUARY 2017 2 Regulation E Series:

Handling Provisional Credit Under Reg E: Rules, Best Practices & FAQs

FEBRUARY 2017 3 Special Edition: The New

World of Debt Collection: What Recent CFPB Actions Indicate About the Future of Regulations & Enforcement (Morning Webinar)

7 Real Estate Series:

Understanding TRID Tolerance Cures

8 BSA Compliance Series:

FinCEN’s CDD Rules & BSA Compliance: Why Preparing Now for the Fifth Pillar is Critical

14 Qualifying Borrowers Using Personal Tax Returns Part 1: Schedules A, B, C & D

15 Procedural & Compliance Responsibilities of the Board Secretary

MARCH 2017 Calculator Effectively to Avoid & Correct Violations

2 Imaged Documents: What to Keep, What to Destroy, What Holds Up in Court?

7 Hot Issues in Cyber

Compliance, Including Recent Changes to the IT Handbook

9 Developing & Managing a Consumer Complaint Program – Avoiding Reputational Damage

14 Qualifying Borrowers Using Personal Tax Returns Part 2: Schedules E & F

15 Regulation E Series:

Regulation E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

16 Flood Compliance in

Lending Part 2: Post Loan Closing

17 Special Edition: Part 2 –

New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Violations of Law & Consumer Harm (Morning Webinar)

21 ACH Specialist Series:

ACH Rules Update 2017

22 Account Documentation Series: Opening Deposit Accounts Online: Rules, Risks & Best Practices

22 Risk Management Series:

Developing an EnterpriseWide Risk Assessment

23 Securing Collateral Part 1: Form UCC-1 – Initial Filing & Perfection of Security Interests

23 Flood Compliance in

Lending Part 1: Loan Origination

24 Special Edition: Everything You Need to Know About Regulation CC: Holds, Funds Availability, Compliance & More (Morning Webinar)

29 Director Series: The Board

Evaluation Process: Steps, Tools & More (Morning Webinar)

30 UDAAP Challenges:

Practices, Risk Mitigation, Regulator Expectations & Case Studies

28 Compliance Questions &

Issues in Deploying Mobile Remote Deposit Capture

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Register today for a webinar training option that best meets your training needs! For the most current listing of webinars, visit www.cbaofga.com.

1 Using the APRWIN

16 Military Lending Act:

Exam Procedure Changes, Post-Implementation Considerations & FAQs

• Continuing Professional Education Credits • Take-Away-Toolkit (consists of an employee training log and a quiz to measure staff learning) • Webinar series for Bank Directors, Compliance Professionals, Risk Managers, Leaders, and much more!

APRIL 2017 4

Website & Social Media Common Compliance

APRIL 2017 5 Violations

Human Resource Dos & Don’ts for Supervisors

6 Real Estate Series:

CFPB Real Estate Loan Collection Rules for Mortgage Servicers & Your Bank

11 Managing TDRs Start to

MAY 2017 10 Surviving an FFIEC IT Security Exam

11 Director Series: What the Board Needs to Know About Vendor Management

16 Risk Management Series:

Conducting an RDC Risk Assessment: Compliance Findings & Regulatory Guidance

Finish: Initial Identification to Rewriting to Non-TDR Status

12 Risk Management Series:

17 HMDA Data Collection

18 The Future of FinTech &

18 Securing Collateral Part

Developing a Risk-Based Compliance Audit for Your Loan Portfolio Blockchain/Bitcoin: A Look at New Technologies Reshaping Financial Services

20 Agricultural Credit Risk

2017: Answers to Critical Questions

Rules: Preparing for the Extensive January 1, 2018 Changes 3: Legal & Compliance Issues in Obtaining Priority in Collateral, Including Purchase Money Security Interests

23 Account Documentation

Series: Nonresident Alien Accounts: Opening, Tax ID Numbers, IRS Issues & More

25 BSA Compliance Series:

BSA Compliance Hotspots: Regulators, Litigation, Policies & Procedures

26 Securing Collateral Part 2:

Form UCC-3 & Amending, Continuing or Terminating Security Interests

24 Credit Analyst Training Part 1: Basic Small Business Lending

25 Regulation E Series:

How to Handle Unauthorized Electronic Fund Transfers Under Reg E

27 Compliance in Handling

Private Mortgage Insurance (PMI), Including Recent Rule Changes

MAY 2017

31 Auditing Call Reports:

Compliance, Regulator Expectations & Best Practices

2 Revisiting TRID Lineby-Line Part 1: Loan Application

3 ACH Specialist Series:

Complex ACH Origination Issues for ODFIs: Compliance, Exceptions, Monitoring

4 Security Officer Reports to the Board: Fulfilling Your Annual Requirement

JUNE 2017 1

12 Key Elements of an Effective Digital Marketing Strategy

Special Edition: Report Writing for Auditors: Tips, Tools & Best Practices

E D U C AT I O N

JUNE 2017

JULY 2017

6 Revisiting TRID Line-

20 Regulation E Series:

7 Developing an Effective

25 E-Compliance Rules,

by-Line Part 2: Closing Disclosure Process for Change Control: Shared Responsibilities, Implementation & Monitoring

Regulation E Fundamentals: Back to Basics Policies & Best Practices for Email, Web, Mobile & Social Media

26 Special Edition: Line-by-

Line Review of the New Fannie Mae & Freddie Mac Uniform Residential Loan Application, Effective January 1, 2018

8 BSA Compliance Series:

New BSA Officer Training

13 Reporting Customer Credit & Effectively Managing Credit Disputes

27 20 UCC Provisions You

Must Know When Cashing or Depositing Checks

14 Debit Card Chargebacks:

Rules, Rights, Challenges & Best Practices

15 Traditional & Roth IRA Plan Establishment & Required Amendments

20 Real Estate Series:

Adverse Action in Mortgage Lending: Are You in Compliance?

AUGUST 2017 2 Business Signature Cards

& Resolutions: Entities, Authority & Documentation

3 Advertising Compliance:

Website, Print, TV & Radio

8 Real Estate Series:

Appraisals & Evaluations for Consumer Real Estate Lending: Interagency Guidance, Regulator Issues & FAQs

21 ACH Specialist Series:

Same Day ACH: Preparing for Processing Debits, Effective September 15, 2017

9 Dealing with Employee

Discipline, Complaints, Performance Issues & More

22 Credit Analyst Training

Part 2: Analyzing Financial Statements

10 How to Legally

Compensate Mortgage Loan Originators

28 My Borrower Filed Chapter 11 Bankruptcy – Now What?

29 When a Borrower Dies:

Next Steps & Best Practices

JULY 2017 5 Analyzing the UBPR: How Does Your Bank Compare to Peers?

6 Director Series: Raising

Capital as an Independent Community Bank (Morning Webinar)

11 Regulatory Requirements When Employees Work from Home: Overtime, FMLA, ADA, Safety & More

12 Getting Started with SBA Lending

13 Account Documentation

Series: Closing or Changing Deposit Accounts for Consumers & Businesses

18 Mastering Escrow

Compliance: Analysis, Rules, Forms & Accounting

19 Creating an Effective

Suspicious Activity Program: Efficiency, Examinations & Fraud

BSA Compliance Series: Job-Specific BSA for Deposit Operations: SAR Monitoring, 314(a) Requests & CIP

16 Risk Management Series:

Conducting a Fair Lending Risk Assessment

17 Introduction to Call Report Loan Classifications

22 Vendor Problem

Resolution: A Five-Step Approach

23 Proven Steps to Successful Business Development: Defining Prospects, Engagement Scripts, Overcoming Objections & Measuring Performance

24 New Compliance Officer Boot Camp

25 Special Edition: Revisiting

Your HMDA Policies to Include Comprehensive Changes Effective January 1, 2018 (Morning Webinar)

29 Regulation E Series:

Comparing Regulation E with Visa & MasterCard Rules

AUGUST 2017

30 Asset-Liability

Management Overview: Concepts, Fundamentals & Assessing Risks

SEPTEMBER 2017 6 Responding to Official

Demands for Customer Funds: Subpoenas, Garnishments, Summonses & Levies

7 Understanding &

Processing IRA Rollovers & Transfers

12 Account Documentation

Series: Minor Accounts: Ownership, Documentation & Access

13 High-Risk Transaction Case Studies in Commercial Property Appraisals, Including HVCRE Considerations

14 Workout & Liquidation of an SBA Loan

19 Supporting Documentation for the ALLL: Current Rules & Future Expectations Under CECL

20 ACH Specialist Series: RDFI Returns: 2 Day vs. 60 Calendar Days – Understanding the Difference

21 Understanding Loan

Participations & Syndications Part 1: Recognizing the Distinction & Determining the Best Solution

26 Step-by-Step SAR

Completion: Dos & Don’ts

27 Director Series: Rules

& Trends in Executive Compensation (Morning Webinar)

28 Managing & Mitigating Data Breaches: Fraud, Forensics & Incident Response

OCTOBER 2017 3 Keys to Effective Employee

Recruitment, Onboarding & Retention

4 Surviving a TRID

Compliance Exam

5 Countdown to the New HMDA Rules Effective January 1, 2018

11 Real Estate Series: ARM

& Balloon Payments: Clarifying the Confusion

12 Call Reports: Regulatory Capital Requirements

OCTOBER 2017

13 Special Edition: Are You

Ready to Launch the New Fannie Mae & Freddie Mac Uniform Residential Loan Application by the January 1, 2018 Deadline? (Morning Webinar)

17 Beyond EMV: Trends in

Payments & What It Means for Community Banks

18 Special Edition: All About 1099 Reporting Part 1: Forms 1099-A & 1099-C: Foreclosures, Repossessions & Debt Settlements

19 Understanding Loan

Participations & Syndications Part 2: Documentation, Servicing, Administration & Due Diligence

NOVEMBER 2017

30 Avoiding Employee Job

Misclassification Issues: Getting It Right!

DECEMBER 2017 5 BSA Compliance Series:

Job-Specific BSA Compliance for Lenders

6 Conducting a Collections Risk Assessment

7 Disaster Preparedness, Recovery & Business Continuity

12 Real Estate Series:

Mortgage Loan Disclosure Timing Issues

13 All About 1099 Reporting

Part 2: Forms 1099-INT & 1099-MISC: Vendor Payments, Prizes & Interest on Deposit Accounts

24 BSA Compliance Series:

14 Risk Management Series:

25 Advanced Commercial

19 Preparation Plan for CDD

Job-Specific BSA Training for the Frontline: CTRs, SARs, CIP & More Loan Documentation

26 Risk Management Series: Establishing or Maturing Your Vendor Risk Management Program

NOVEMBER 2017 2 CECL Loss Estimation

Methodologies: Using Your Bank’s Data History to Create Workable Options

7 Required Compliance for

Commercial Loans Secured by Real Estate

8 Regulation E Series:

Auditing for Regulation E Compliance

9 When a Depositor Dies:

Next Steps & Best Practices

14 ACH Specialist Series:

Federal Government ACH Payments: Reclamations & Garnishments

16 Account Documentation

ACH Risk Management & Assessment: Risks, Controls & Ratings

Changes to Beneficial Ownership Rules: Effective May 11, 2018

20 New Security Officer

Training: Responsibilities, Best Practices & SkillBuilding Tools

Director Series webinars are scheduled from 10:00-11:30 AM Central Time Most webinars are scheduled from 2:00-3:30 PM Central Time unless otherwise indicated. Please check the brochure copy to confirm the time. To learn more or to register, visit www.cbaofga.com or contact Jodi Swilley at Jodi@ cbaofga.com or 770-5414492.

Note: Dates/topics subject to change.

Series: Accepting Powersof-Attorney on Deposit Accounts

21 Director Series: Required

Compliance for the Board & Senior Management (Morning Webinar)

28 OFAC Sanctions

Compliance: Update, Expectations & Best Practices

29 Robbery Preparedness for All Staff

W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 21

E D U C AT I O N

2017 SOUTHEAST FINANCIAL

HUMAN RESOURCES

PROGRAM

The CBA, in partnership with Ray Stanford of SIO Law Group and in conjunction with the Southeast Financial Consortium (“SEFICON”), is pleased to provide you with the information and tools necessary to keep you abreast of workplace law and regulatory changes. The Southeast Financial HR Program is your one-stop source for legal consultation, training, networking opportunities, and much more! We invite you to become a member today and enjoy benefits such as: • One person may attend complimentary two 2017 HR Program workshops being held on March 23rd and July 20th in Macon, the 7th Annual HR Program Conference being held November 2-3 in Atlanta, and nine “NoonTime Forums” (Forums are held at noon on the second Tuesday of January, February, April, May, June, August, September, October and December • Two hours of telephone workplace law counsel from SIO Law Group with additional legal services billed at the firm’s reduced retainer rate of $285 per hour • Receipt of the Workplace Law Alert electronic newsletter • Access to the Human Resource online forum • Access to the “members only” SEFICON website • Continuing professional education credits and certificates of completion We believe the CBA HR Program provides a useful business advantage for community banks at a time when questions demand prompt, appropriate, and accurate answers. To learn more about this valuable cost-saving program, please contact Donna Coutant or Jodi Swilley at the CBA.

2017 CBA

UNIVERSITY

S C HOOL S The CBA University is pleased to announce plans for the 2017 CBA University Schools designed for community bank professionals in the areas of lending, compliance, operations and risk management. Please save the dates and make plans now to attend a school that best meets your training needs. To learn more and to register, visit www. cbaofga.com or contact the CBA. Thank you for your support of the CBA University! Consumer Lending School Monday-Friday, March 6-10, Atlanta (4 1/2 days) Commercial Lending School Monday-Friday, March 20-24, Atlanta (4 1/2 days) Mortgage Lending School Tuesday-Thursday, April 11-13, Atlanta Bank Secrecy Act Officer School- The Basics Tuesday-Thursday, April 25-27, Atlanta

Advanced Bank Secrecy Act Officer School Tuesday-Friday, August 1-4, St. Simons Island (3 1/2 days) Compliance Lending School Monday-Thursday, October 2-5, St. Simons Island Inaugural Fraud School Monday-Thursday, October 16-19, Young Harris (3 1/2 days)

Note: Dates/Topics subject to change.

ORDER YOUR COPY OF THE 2016 GEORGIA COMMUNITY BANK SALARY SURVEY Survey participants received a free copy! $250 for CBA Members $350 for Non CBA Members Contact Lindsay Greene at (770) 541-0376 or lindsay@cbaofga.com for more info.

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E D U C AT I O N

2017

BANK DIRECTOR

EDUCATIONAL

OPPORTUNITIES

2017 BANK DIRECTOR WEBINAR SERIES 1/26 Risk & Capital in Strategic Planning for the Board 3/29 The Board Evaluation Process: Steps, Tools & More 5/11

What the Board Needs to Know About Vendor Management

7/6

Raising Capital as an Independent Community Bank

9/27 Rules & Trends in Executive Compensation 11/21 Required Compliance for the Board & Senior Management Purchase all six webinars in a series and get one webinar FREE. Purchase the web link and share will all bank directors at no additional fee.

2017

GEORGIA

FINANCIAL DIRECTORY

For more information, contact Lindsay Greene at (770) 541-0376.

Community Bank boards of directors play a critical role in the successful operation of their bank. The CBA strives to help bank directors fulfill their fiduciary role and their responsibilities for risk management by providing educational opportunities in a variety of training formats. These programs are designed for new directors as well as for experienced directors. We invite you to join us for one or all of the programs below. To learn more about each program and to register, visit www.cbaofga.com or contact the CBA. CLASSROOM PROGRAMS 4/26 9th Annual Bank Directors’& Executive Management Conference– Atlanta 8/21 8th Annual Georgia Bank Directors’ College– Lake Oconee 9/13-17 49th Annual Meeting & Trade Show (Includes Two Bank Director Break-out Sessions)

The Ritz-Carlton Reynolds, Lake Oconee

JOIN CBA’S GO CLUB! Take advantage of a complimentary registration to the 49th Annual Meeting by taking part in the CBA Go Club! In addition to the two programs above, other GO Club corporate events are the Day at the Capitol, Women in Banking Seminar and the Spring Regional Luncheons. Learn more on page 19. BANK DIRECTOR WEBINAR SERIES The benefits of participating in the Bank Director Webinar Series are: • Easy to use, time effective, cost effective, and convenient • Current topics delivered by experienced speakers • Continuing Professional Education Credits • Take-Away Toolkit (consists of an employee training log and a quiz to measure staff learning) • Purchase all six webinars in a series and get one webinar FREE. • Purchase the web link and share with all bank directors at no additional fee. Web links are valid for six months from the date of the webinar.

The 2017 Georgia Financial Directory is your complete resource within the Georgia financial industry and contains information on banks, holding companies, banking products and services, and more. 2017

CBA would like to ensure your bank or company’s info is up-to-date for the 2017 Georgia Financial Directory. Bankers will receive a form from the publisher in late January asking them to update information and CBA will be contacting all Associate Members to update information. Directories will be shipped in early June. Since all CBA members receive a free copy, advertising in the directory is a smart way to keep your company in front of our membership throughout the year.

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205.949.0302 www.ser Member FDIC Equal H

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Success

E D U C AT I O N

2017 EDUCATION PROGRAMS AND CORPORATE EVENTS

JANUARY 2017 1/25 Train the Trainer - Atlanta 1/26 Branch Management Series I - Atlanta 1/26 North Metro Compliance/BSA Roundtable - Duluth FEBRUARY 2017 2/2 Banker Regulatory Forum with Compliance Focus - Macon 2/15 Day at the Capitol 2/28 Compliance Program I: Complying with Mortgage Disclosures - Savannah 2/28 Senior Retail Banking Officer Forum - Session I - Atlanta MARCH 2017 3/1 Compliance Program I: Complying with Mortgage Disclosures - Macon 3/2 Home Mortgage Disclosure Act (HMDA) - The New Regulations - Macon 3/1-2 Training the Credit Analyst - Atlanta 3/6-10 Consumer Lending School (4 1/2 days)- Atlanta 3/9 Women in Banking - Macon

3/14 Compliance Program I: Complying with Mortgage Disclosures - Duluth 3/15 Home Mortgage Disclosure Act (HMDA) - The New Regulations - Duluth 3/15 Essentials of Banking - Series I - Atlanta 3/16 Compliance Program I: Complying with Mortgage Disclosures - Rome 3/16 Branch Management Series II - Atlanta 3/20-24 Commercial Lending School (4 1/2 days) - Atlanta 3/21 Compliance Program I: Complying with Mortgage Disclosures - Tifton 3/22 Mortgage Start to Finish - Macon 3/23 Home Mortgage Disclosure Act (HDMA)- The New Regulations - Macon 3/23 Southeast Financial Human Resource (HR) Program- Workshop I - Macon 3/23 Spring PAC/PR Clay Shoot - Albany 3/28 Today’s Teller - Macon 3/29 ACH-The Basics - Atlanta

At Stokes Carmichael & Ernst LLP, we have been bringing “The Power of Legal Knowledge®” to the challenges faced by the financial community in the areas of credit and collections, banking litigation, fraudulent conveyance litigation, bankruptcy representation, defense of lawsuits, and loan workouts since we opened in 1972. Our clients appreciate the “Real World Legal Solutions®” that we bring to the myriad legal matters facing banks today. We welcome the opportunity to put our experience to work for you. Please contact us to discuss how we can help you optimize recoveries for your bank.

Stokes Carmichael & Ernst LLP scelaw.com 404.352.1465 x441 mje@scelaw.com

THE POWER OF LEGAL KNOWLEDGE®

MEMBER SERVICES

THANK YOU, ASSOCIATE MEMBERS! When Georgia’s community bankers are looking to do business, they look to CBA Associate Members first. All Associate Members are board-approved companies who offer top-notch products and services designed to help community banks succeed. What’s more, CBA Associate Members support the association with their sponsorships, advertising, informative articles, and participation in CBA programs. We salute this group of professionals and offer our sincere gratitude!

154 Advisors

Berman Fink Van Horn P.C.

Digital Insight

A.D.E. Builders, Inc.

BFS Group

Dodgen Security Consulting, LLC

Blanchard Consulting Group

Drew Eckl & Farnham, LLP

Aldridge Pite, LLP

Bryan Cave, LLP

Dynamic Environmental Associates, Inc.

All Covered

Capital Partners CDC

Econocheck

AloStar Bank

Carr, Riggs & Ingram, LLC

Elliott Davis Decosimo

Alston & Bird LLP

Cash Transactions, LLC

Equias Alliance Evans, Simpson & Associates, Inc.

Ascension Insurance Inc.

Atris Technology

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC Balch & Bingham LLP

Banc Intranets, LLC

CBSi/TransUnion

Federal Home Loan Bank of Atlanta

CenterState Bank

FEMAC Security Solutions

CFS, Inc. Cold River Land, LLC

First National Bankers Bank

Compensation Advisors

FirstBank Mortgage Partners

Consolidated Banking Services, Inc.

Fiserv

Continuity

Fitech Payments

BancCard Bankers Healthcare Group, Inc. Bankers-Insight Group, LLC Banks Street Partners

Barret School of Banking

Fowler, Holley, Rambo & Stalvey, PC Crowe Horwath LLP

FTN Financial

CRS Data

Genesys Technology Group

CSRA Business Lending Cummins-Allison Corporation

Georgia Department of Community Affairs

Dabbs, Hickman, Hill & Cannon, LLP

Georgia Development Authority

Danny F. Dukes and Associates, LLC

Georgia Small Business Capital

Darnel Quick Recovery, Inc.

Gerrish Smith Tuck, PC

Davis Leardo Law, LLC

GFG Strategic Advisors GlassRatner Advisory & Capital Group, LLC

BBVA Compass - Correspondent Banking BDS Technology, Inc. 2 6 | ww w.cbaofga.co m | Winter 2017

DeNyse Companies

MEMBER SERVICES

Hartman Simons & Wood LLP High Cotton Holguin Consulting, Inc. Homeowners Mortgage Enterprises, Inc. Howe Construction, Inc. Howick, Westfall & Kaplan, LLP Hutchins Clenney Rumsey Huckaby, P.C. ICBA Securities Igler and Pearlman, P.A. IL Group Independent Community Bankers of America

Nelson, Mullins, Riley & Scarborough, LLP

Stackfolio

Nichols, Cauley & Associates, LLC NYMBUS

Stifel Financial Corp.

Oxford Center for Entrepreneurs

Steve H. Powell & Company

PaymentsFirst

Stokes Carmichael & Ernst LLP

Pentegra Retirement Services

StrategyCorps

Perfect Image

Strunk LLC

Performance Solutions Inc.

Sugar Creek Capital, LLC

Point to Point Environmental

Superior Financial Systems

Porter Keadle Moore, LLC

Sutherland Asbill & Brennan

Primary Capital Mortgage, LLC

Infinity Network Solutions

Prime Contractors, Inc.

Intercept Consulting Group

Priority Payment Systems

The Bankers’ Resource Group LLC

Professional Bank Services, Inc. Invictus Consulting Group, LLC

Promontory Interfinancial Network

IOU Financial Inc

PULSE

Issuer Direct Corporation

QwickRate

J.B. Lloyd & Associates, LLC

Renasant Bank Mortgage Lending

Jack Henry & Associates, Inc.

Robley Rigdon, LLC

James-Bates-Brannan-Groover, LLP

The Independent BankersBank The James Paul Group The Plateau Group, Inc. Thompson, O’Brien, Kemp & Nasuti, PC TJS Deemer Dana LLP Total Bank Solutions, LLC

Jones Walker LLP Safe Systems King Computer

Sage

Kistler Financial Insurance Group, Inc.

Sageworks

Lee & Mason Financial Services, Inc.

Saltmarsh, Cleaveland & Gund

Lloyd Associates

Sandler O’Neill & Partners, L.P.

Macey, Wilensky & Hennings, LLC

Secured Retirement Strategies Group, LLC

Marlin Financial & Leasing Corp. Martin Snow, LLP Mauldin & Jenkins McCalla Raymer, LLC McLain, Calhoun, McCullough, Clark & Co., P.C.

Securian Casualty Company

Triumph Mortgage Troutman Sanders LLP

USDA - Department of Rural Development

Securitas Financial Services, Inc. ServisFirst Bank

VeriStor Systems Warren Averett, LLC

McNair, McLemore, Middlebrooks & Co., LLP

Weissman, Nowack, Curry & Wilco, P.C.

Meridian Select Insurance

SIO Law Group, LLC

Midwestern Securities Trading Company

South Georgia Business Solutions, LLC

Miller & Martin PLLC

Southern Financial Systems LLC

Monarch Private Capital

Speaker Connection

Moody’s Analytics Solutions, LLC

Spectrum Financial Network, Inc.

National Bank Products, Inc.

Spivey, Pope, Green & Greer, LLC

CBA Endorsed Member Company has logo displayed.

Williamsburg Travel Leaders Womble Carlyle Sandridge & Rice, LLP Woodforest National Bank

W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 27

MEMBER SERVICES

CBA ENDORSED MEMBER COMPANY

SPOTLIGHT

FRANK PERISSI OF ACG

The ACG Advantage stands for quality, expertise, and unparalleled service. Since 1986, ACG has been a trusted banking industry leader in providing comprehensive ATM and branch equipment solutions to financial institutions, ATM deployment companies, service and maintenance companies, and ATM parts brokers across the globe. At ACG, our customers come first. We are not only a total solutions provider to the ATM and financial institution industry, but we also strive to be your long-term business partner! I am responsible for the End User Group within ACG. That entails service, installations, and sales for the United States. We work with some of the best customers in the industry, Community Banks, financial institutions, IAD’s, and service providers. We enjoy bringing our expertise and consultative approach to the industry we serve. Our belief is that “we make it easy” for our customer to conduct business with ACG. Tracy Dobson has been our lead sales person in the Southeast for the past several years. She brings a positive approach and expertise to all facets of products and services ACG provides to the community banking industry. Adam Mitchell is our National Service Manager, he and his team work around the clock to make sure ACG stands out from the crowd when it comes to customer service. It doesn’t matter if it’s a simple preventative maintenance call or a major issue, 2 8 | ww w.cbaofga.co m | Winter 2017

this service team is second to none. The amount of industry knowledge ACG has accumulated since 1986 has enabled us to develop strong partnerships with our customers. W e e n j o y discussing what will work best for the bank today, and what the industry will look like in the future. ACG has built a business with offices in Atlanta, Las Vegas, and the United Kingdom from the customers that continue using our products and services because we do what we say we are going to do, and the customer always comes first. One of the “hot topics” in our industry is anti-skimming. ACG has a fantastic product called ECS (Enhanced Card Security), it has been proven to detect and jam skimming attempts on your banks ATMs. ACG uses a superior technology with infrared and ambient light photo-sensing detection that makes ECS the most sophisticated anti-skimming device in the market today. I personally enjoy traveling around the country to discuss this award-winning best in class solution. Watch our great new anti-skimming video: Best-in-Class Anti-Skimming Solution Video: ECS4-in-1 from ACG! ACG was also the winner of the BankNews’ Innovative Solution Award for the ECS device. When not conducting business, I enjoy spending time with my three girls, Madison (17), Isabella (14) and my wife Jami. Our daughters’ activities keep us on the move! Both of our daughters swim on their schools’ varsity swim team. My oldest Madison has been both a State Qualifier, and State Finalist and holds several school records. My youngest is a freshman and has taken two firsts this year! My wife and I love playing ALTA tennis, and I also serve on the Board of Directors for the Miracle League of Forsyth

MEMBER SERVICES

County. This is an incredible organization that provides the opportunity for special needs children, teens, and adults in our community to experience playing baseball with a team of their peers. We coordinate “buddies” for each player from different organizations in our community that come to encourage the players, and to help facilitate play. My entire family joins in and supports this great

group! I am also an active member of the Pi Kappa Phi fraternity, and studied business administration at Jacksonville State University. I look forward to meeting you all at the next CBA event. Thank you to all that have been so gracious to introduce yourself to me, and for making me feel so welcome. Please contact me with any questions at (678) 613-7690 or Frank. Perissi@ACGWorld.com

Quality. Expertise. Trust. Because You Deserve It • • • • •

External Audit Internal Audit Outsourcing Sarbanes-Oxley Act Consulting Risk Management Services Tax Consulting and Preparation

north georgia Ian Waller iwaller@nicholscauley.com

• • • • •

Regulatory Compliance Consulting Risk Assessment Consulting Information Technology Consulting Internal Control Evaluations Merger & Acquisition Assistance

• • • •

De Novo Consulting Loan Review Strategic Planning Valuation Services

south georgia Tim Veal tveal@nicholscauley.com

Financial, Compliance and Risk Management Services Offices Across Georgia | 800.823.0117 | www.nicholscauley.com Winter 2017

| G e org i a Com m un i ti es F i rs t | 29

MEMBER SERVICES

COME ‘HOME’ TO HOME BASE

IOWA

Approximately 200,000 veterans come out of the military each year. Eighty-three percent of them have skills that are directly transferable to civilian careers. The million dollar question is, do returning veterans know how to market the skills they’ve acquired from the armed services into regular jobs? In Iowa, the state developed a program to help. It’s a nonprofit, private-public partnership to recruit veterans and transitioning service members to come work in the state of Iowa. It’s called Home Base Iowa, and it was started in 2013 by Gov. Terry Branstad and Maj. Gen. Tim Orr, the adjutant general of the Iowa National Guard. “Home Base Iowa really connects the dots between veterans transitioning out of the military and veterans looking for employment here within the state, and great Iowa companies looking for good employees,” said Jason Kemp, who is retired from United States Air Force and currently the Home Base Iowa project manager. Forty-four cities and towns throughout 35 Iowa counties have stepped up to become Home Base Iowa communities. More than 1,400 businesses within those communities then committed to making the hiring of these veterans a priority. Many Home Base Iowa businesses attend job fairs to recruit veterans for employment. According to an Iowa Business Council report, the program has already provided more than 2,750 jobs for returning service members. SHAZAM, which is based in Johnston, Iowa, committed to being a Home Base Iowa company in the summer of 2015. SHAZAM already counts 23 veterans among its 450 employees and is looking to use Home Base Iowa to continue that growth. “Think about it. Someone who worked in security detail in the army would be a good fit to join a corporation’s security department,” said SHAZAM’s Chief Talent Officer 3 0 | ww w.cbaofga.co m | Winter 2017

Jackie Rolow. “The same can be said for veterans with telecommunications experience. These are growing fields in the industry and the experience these candidates gain in uniform make them an excellent fit for us.” Rolow added, veterans are especially disciplined from their years of serving their country. They are shown to be focused, not easily distracted and are able to get the job done. “Basically, they have been well-trained to take the initiative and be decisive,” she said. According to Kemp, the hardest part for a lot of veterans when transitioning into civilian life and careers is just taking the first step. Kemp, an Iowa native who spent 20 years in the military, said he was unemployed for 14 months after he got out of the service. “I had a bachelor’s degree and a master’s degree,” he said. Kemp said Home Base Iowa can help steer the employment process in the right direction, even with something many candidates find simple, like writing a resume and cover letters. He said, for some service members, this can be a completely daunting and foreign concept. “A lot of times, military folks don’t know how to translate those skills that they have and make them relevant and applicable to a resume, for a specific job they apply for,” Kemp said. And this isn’t just a jobs program. Home Base Iowa includes incentives for veterans who choose to move to the Hawkeye state. In 2014, the Iowa Legislature passed the HBI Act, which included state income tax exemption on military pensions, $5,000 military homeowner assistance, permissive veteran preference in employment, streamlined occupational licensure processes and automatic in-state tuition at public universities and community colleges for qualified veterans, spouses and their dependents.

MEMBER SERVICES

2017 Any path that focuses on hiring talented and skilled workers into a company is the best path for everyone involved.

memorial scholarships

cba’s memorial

scholarship applications now available!

“It’s really the most bang for your buck, so to speak, and it doesn’t cost anything,” Kemp said about getting involved with the program. Whether it’s veterans or other groups of people, any path that focuses on hiring talented and skilled workers into a company is the best path for everyone involved. “The bottom line is, with Home Base Iowa, it’s about hiring great people with great talent into local businesses that are chomping at the bit for more skilled employees,” Rolow said. Article Provided by SHAZAM, a CBA Endorsed Member Company.

On behalf of the Community Bankers Association of Georgia (CBA), we are proud to announce the 2017 Julian & Jan Hester Memorial Scholarship and the J. Steven Walraven Scholarship! The Hester Scholarship is open to Georgia high school seniors who will be entering a Georgia college, university or technical school (two year program or more) in the fall semester of 2017. The scholarship is named after the late Jan Hester, daughter of Lalia and the late Julian Hester, long-time CEO of the CBA. The four winning recipients will be awarded a $1,000 scholarship. “CBA is pleased to assist deserving students in their first year of college while honoring the memory of Jan and Julian Hester,” stated Rob Braswell, President & CEO of Community Bankers Association of Georgia (CBA). “Thanks to the generosity of our bankers and associate members, the Education Foundation is fully funded which means the Scholarship Program is completely self-sufficient, giving support to generations of Georgia’s students in the future,” explained Mr. Braswell. The Walraven Scholarship is awarded in the amount of $500 to a bank employee who desires to continue their education while working full-time at a CBA member bank. The scholarship is named after the late J. Steven Walraven, an active community banker who exemplified professionalism and community involvement. To compete, employees must write a short essay on how community banking has impacted their life and how it will enable them to give back to their community.

STAY CONNECTED WITH CBA

Applications should be returned to the bank no later than Monday, April 3, 2017. All completed applications should be submitted to CBA no later than Monday, April 10, 2017. Only complete applications will be eligible. A panel of independent judges will review the applications and winners will be announced in late April 2017. Please visit www.cbaofga.com to download the scholarship application and encourage participation from your community. Contact Jeremy Thomens at jeremy@cbaofga.com for more information on either of these scholarships. CBA’s Leadership Division proudly assists with this initiative. W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 31

MEMBER SERVICES

barret school

of banking scholarship winner To learn more about Investment Professionals Inc. visit https://www.invpro.com/

Michelle Dixon Michelle Dixon, Loan Officer at Century Bank & Trust in Milledgeville, was named the recipient of the 2017 Barret Graduate School of Banking Scholarship. CBA Endorsed Member Company Investment Professionals, Inc. sponsored the scholarship for a Georgia community banker to attend the 2017 session of the Barret Graduate School of Banking as a first-year student. The scholarship includes tuition and housing for the 45th Annual Graduate Session of the Paul W. Barret, Jr. School of Banking, May 21-26, 2017 at Christian Brothers University in Memphis, TN. The Barret School of Banking is a non-profit independent school created by and governed by a Board of Regents, whose members are executives from banks and other firms involved with the financial services industry.

WELCOME NEW CBA ASSOCIATE MEMBERS! The Community Bankers Association of Georgia (CBA) would like to welcome our new Associate Members who were recently approved by the Board of Directors. Throughout the year, CBA’s Board approves quality vendors who provide products and services to CBA members. For more information on becoming an associate member, please contact Lindsay Greene at lindsay@cbaofga.com.

Fitech Payments Merchant Services Mr. Jeff Berry | Fort Worth, TX www.Fitech.com

“Congratulations to Michelle. As a regent of The Barret Graduate School of Banking, I’ve seen first-hand what a top-notch program it is,” said Rob Braswell, President & CEO of Community Bankers Association of Georgia. “The school has been in existence for more than 40 years and offers a stringent banking curriculum. In addition, I am so appreciative of the support from Investment Professionals Inc. for providing such a wonderful opportunity for a deserving banker.”

IOU Financial Capital and Funding Services Mr. Christophe Choquart Kennesaw, GA www.ioufinancial.com

“We are delighted to offer this educational opportunity to Michelle,” stated Tara Tagle, Business Development Officer with Investment Professionals, Inc. “Our firm strongly supports continuing education as well as the relationships the banker makes while attending a graduate school of this caliber. The knowledge and connections gained from The Barret Graduate School of Banking will benefit Michelle for years to come.”

Stackfolio Asset Management/Bank Analysis Mr. Omar Esposito Atlanta, GA www.stackfolio.com

Michelle has been in banking for 20 years and has a well-rounded knowledge of banking having worked as a teller, CSR, bookkeeper, Loan Operations Manager, Loan Assistant and now Loan Officer. She joined Century Bank & Trust in 2001. She graduated from Georgia Military College with an Associate’s Degree in Business and Georgia College with a Bachelor’s in Business Administration. Michelle also graduated from CBA’s Consumer Lending School and GBA’s Georgia Banking School. The judging panel was composed of the past three immediate CBA Chairmen. To learn more about the Barret School of Banking, visit www.barret.ws

Issuer Direct Corporation Financial Software Mr. Brian Balbirnie Morrisville, NC www.issuerdirect.com

W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 33

Data. Research. Analytics. Get to the essential faster. Bringing together the highest quality data and industry-leading solutions from the S&P Capital IQ and SNL Financial platforms, S&P Global Market Intelligence integrates news, comprehensive market and sector-specific data, and analytics into a variety of tools to help clients track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuations, and assess credit risk. spglobal.com/marketintelligence

3 4 | ww w.cbaofga.co m | Fal l 2016

MEMBER SERVICES

ASSET/LIABILITY MANAGEMENT:

MODELING THE DYNAMICS OF LIQUIDITY Every banker knows that liquidity has a tendency to ebb and flow with changing market conditions. As a rule, liquidity rises and falls inversely with the general trend and direction of interest rates. The ability to reasonably project the behavior of balance sheet cash flows, and therefore liquidity, is critical to sound asset/liability management processes. Some banks have relatively simple balance sheets that experience very little cash flow volatility. Other institutions are much more active and dynamic, including off-balance sheet transactions and financial instruments with high degrees of optionality or cash flow uncertainty. In general, it is the magnitude of this cash flow volatility that can result in undesirable levels of liquidity risk and financial performance. Among other things, extreme variation in balance sheet cash flows can result in volatile measures of economic value of equity (EVE). IDENTIFYING THE NEED Three points of focus help to determine the degree to which institutions should have access to cash flow-level interest rate risk reports and simulation analysis: wholesale funding, offbalance sheet commitments, and options risk. Banks that make heavy use of wholesale funding sources including brokered deposits or advances, for example, and those that have a high percentage of “non-core” funding generally are certainly candidates for robust cash flow analysis and reporting. Also, off-balance sheet funding commitments would trigger a need for such tools. Perhaps the most notable characteristic that would call forth a need for such cash flow analysis is a high degree of options risk, particularly in assets. Options risk entails uncertainty with respect to cash flow. Cash flow projections and therefore liquidity forecasts become more difficult since you cannot know precisely when principal will return to the balance sheet for reinvestment or redeployment. In short, bank balance sheets that contain a high level of options risk should make a greater effort to analyze and monitor those cash flows. MEASURING AND REPORTING A critical aspect of dynamic cash flow analysis is the development and modeling of assumptions. The analysis must project the response or behavior of cash flows to a variety of influences. Here the bank must make assumptions about future events. For the risk measurement system to be reliable, these assumptions must be reasonable given the characteristics of the bank and its balance sheet. The OCC identifies some common problems with regard to development of assumptions in the risk measurement process. These include: • Failing to address potential risk exposures over a sufficiently wide range of interest rate movements to

identify vulnerabilities and stress points. • Failing to adequately modify or vary assumptions for products with embedded options to be consistent with individual rate scenarios. • Basing assumptions solely on past customer behavior and performance without considering how the bank’s competitive market and customer base may change in the future. • Failing to periodically reassess the reasonableness and accuracy of assumptions. We should add to this list the failure to model non-parallel changes in the yield curve since some instruments have cash flows that are driven by changes in short-term rates, while others are sensitive to changes in the long end. In any case, it is imperative to have a comprehensive set of reasonable assumptions built into any model projecting scenario cash flow dynamics. Once we have meaningful cash flow projections, we can simulate with more precision the effect on earnings of different interest rate environments. This is more valuable than, for example, a call report-based system, which must rely on broad categories and average balances rather than actual dollars of reinvesting and/or repricing cash flows. Again, banks with very simple balance sheets may not need the highest degree of precision, but they will want to assess the adequacy of their system in any case. CONCLUSION There are many considerations involved in the modeling of a bank’s interest rate risk and liquidity exposures. The regulatory authorities have told us in no uncertain terms that bank management must be vigilant in its efforts to define, measure, and manage those exposures. In order to do this properly, we must look at the behavior of cash flows. The swirl of repricing balances and changing interest rates creates a good deal of uncertainty with respect to future earnings unless there is some meaningful way to model those dynamics. For banks that seek to upgrade and optimize their IRR processes, a good start is to review and assess the adequacy of their asset/ liability reporting systems, particularly with respect to the ebbs and flows of liquidity.

Jeffrey F. Caughron Chief Operating Officer/ Managing Director The Baker Group A CBA Endorsed Member Company

W i n t e r 2 0 1 7 | G e org i a Com m un i ti es F i rs t | 35

MEMBER SERVICES

LARGE-DOLLAR RELATIONSHIPS ARE KEY FOR COMMUNITY BANKS

According to the Federal Deposit Insurance Corp.’s Summary of Deposits report, large banks saw deposits rise 6.67 percent from June 2015 to June 2016, while that same number dropped by 8.71 percent at community banks. There are lots of reasons why smaller banks are getting outpaced by larger banks when it comes to deposit growth— consolidation, changes in technology (including advancements in mobile banking), and regulatory changes are all factors. But there is one thing all the above causes have in common: for the foreseeable future, they are here to stay. Just as the 2008 financial crisis was gathering steam, attracting core deposits was a priority. At that time, the median loan-todeposit ratio for the largest banking companies was above 105 percent, showing an imbalance of loans exceeding deposit levels. These imbalances were not something new, but rather part of a larger trend starting in the 1990s that saw banks chase large-dollar deposits—indeed, nearly any size deposit— as growth in traditional deposit funding sources stagnated and failed to keep up with the increase in bank assets. Whether history repeats itself in the near or long term, the smart play for small banks is to focus on large-dollar relationships. Here’s why: Increasing Profitability. Bringing in large-dollar deposits can increase bank profitability in a number of ways. For starters, it can help a bank to leverage fixed costs—for example, to spread per-customer acquisition and maintenance costs over a larger deposit base. Building a Fence around the Best Customers. Good clients, particularly large-dollar customers, are hard to find. And once you lose them, it’s even harder to get them back. Tools for the Future. Corporate cash holdings have doubled since 2008, and the appetite for safe investments is expected to remain big. Now is the time for forward-thinking banks to position themselves competitively for the future by attracting profitable relationships and protecting their best customers. These goals can be achieved more easily with two great tools—Insured Cash Sweep® and CDARS® from Promontory Interfinancial Network, LLC. 3 6 | ww w.cbaofga.co m | Winter 2017

Moreover, now is actually a great time to go after large-dollar deposits. Money market reforms are inducing many investors to move dollars out of prime funds and into bank deposits. At the same time, relatively speaking, new regulations make it more expensive for large banks than small banks to hold these deposits, leading to large-dollar deposit gathering opportunities for community banks across the nation. Danny Capitel is a Regional Director at Promontory Interfinancial Network. Promontory Interfinancial Network provides unique balance sheet and liquidity management services, including CDARS, Insured Cash Sweep, IND®, Yankee Sweep®, Bank Assetpoint®, and Residential Mortgage NetworkSM for members of its nationwide network of banks. CDARS, Insured Cash Sweep, IND, Yankee Sweep, and Bank Assetpoint are registered service marks of Promontory Interfinancial Network, LLC. Residential Mortgage Network is a service mark of Promontory Interfinancial Network, LLC.

Andy Peters, “Host of Factors Dim Deposit-Growth Outlook at Small Banks,” American Banker, October 11, 2016. 2

Paul Davis, “In Cash Glut, Banks Try to Discourage New Deposits,” American Banker, July 2010. 3

Matt Krantz, “A third of cash is held by 5 U.S. companies,” USA TODAY, May 22, 2015.

Danny Capitel Regional Directory Promontory Interfinancial Network A CBA Endorsed Member Company

Enhance your revenue. Improve your bottom line. community bankers association of

Georgia

Endorsed Member Companies

ACG | Refurbished ATMs/Currency Counting Phil Winn | Phil.Winn@acgworld.com | (770) 442-9800

Harland Clarke | Check Program Doyle Baker | doyle.baker@harlandclarke.com | (678) 382-1446

ATM Response | ATM Service & Cash Logistics Tony Webb | twebb@atmresponse.com | (770) 855-2989

Investment Professionals, Inc. (IPI) | In-Bank Retail Investment Services Jake Pollard | jake.pollard@invpro.com |(256) 543-6120

BankSmart | Bank Operations/Vendor Management Jim Wilkson | jwilkson@BankSmart.com | (813) 774-8000

S&P Global Market Intelligence (Formerly SNL Financial) | Financial Data Colin Wyatt | colin.wyatt@spglobal.com | (434) 817-5475

Bank Trends | Peer Analysis Michael Stinson | michael@bank-trends.com | (877) 717-6743

Staples | Office Supply Program Janet Cook | janet.cook@staples.com | (770) 454-0663

BASYS Processing | Merchant Services Processing Brady Hanna | bhanna@basyspro.com | (913) 307-2751

The Baker Group | Portfolio Management & Asset/Liability Strategies Paul Clanton | pclanton@gobaker.com | (405) 415-7337

CBIZ Benefits & Insurance Services, Inc. | Employee Benefits & Insurance Todd Gordon | todd.gordon@cbiz.com | (770) 858-4801

Travelers | Insurance/D & O/ Bond Program Diana Baker | dcbaker@travelers.com | (678) 317-7882

Computer Services, Inc. | Secure-Connect for Directors Craig Leppert | craig.leppert@csiweb.com | (800) 545-4274 Crescent Mortgage | Secondary Market Mortgage Services Ashli Matson | amatson@crescentmortgage.net (770) 714-5417 The Eversole Group, LLC | Marketing Program Craig Eversole | craig@theeversolegroup.com (601) 977-5225 Executive Insurance Agency, Inc. | VSI Program Ryan Sower | info@executiveinsuranceagency.com (770) 474-2355 First Data | Internet Banking & Mobile Banking Rodrigo Cazares | rodrigo.cazares@firstdata.com (512) 627-5343

For more information on these providers, special discounts for CBA member banks, or to learn about the endorsement process, contact Lindsay Greene at (770) 541-0376 or lindsay@cbaofga.com.

PRESORT STANDARD U.S. POSTAGE PAID ALPHARETTA, GA PERMIT 864

1900 The Exchange, Suite 600 Atlanta, GA 30339 www.cbaofga.com

I DON’T UNDERSTAND ALL THESE DEBIT PROCESSING HIDDEN FEES!

WELL SHAZAM DOESN’T HAVE HIDDEN FEES.

...REALLY?

ZERO.

WHAT ABOUT RATE HIKES?

IN FACT,THEIR PARTNERS ENJOYED OVER $16 MILLION IN PRICING REDUCTIONS OVER THE LAST 3 YEARS! NOW THAT’S...

NOPE, EVERYTHING IS COMPLETELY TRANSPARENT WITH SHAZAM.

SHAZAM’s focused on strengthening community financial institutions by offering choice and flexibility for all your debit processing needs. Call us today to learn more about debit processing.

Now that’s epic.

Strengthening Community Financial Institutions shazam.net/epic | 855.314.1212 | @SHAZAMNetwork