COLDWELL BANKER COMMERCIAL
速
GLOBAL AWARDS & RECOGNITION PROGRAM
Message MESSAGE from FROMthe THEPresident PRESIDENT
Welcome to the 2014 COLDWELL BANKER COMMERCIAL速 Global Awards & Recognition Program From its earliest days, Coldwell Banker Commercial has been committed to leading the commercial real estate industry with innovative tools, the latest technology, and a foundation built from trust, integrity and superior work ethic. Those elements coupled with the richness of your backgrounds, cultures, talents and interests, contribute to the remarkable successes you each achieve from year to year. Today, our commitment to this legacy is stronger than ever before. That commitment is reflected in the wide range of opportunities provided within our awards and recognition program that continue to help us attract and retain the best talent within the industry. We realize that a variety of approaches are necessary to keep the achievements of CBC professionals at the forefront, and we continue to give these important efforts our utmost attention. As always, I salute your unrelenting pursuit of excellence and wish you continued success as you strive to achieve your personal and professional goals in 2014!
Fred Schmidt President & Chief Operating Officer Coldwell Banker Commercial Affiliates
Table of Contents COMPANY & OFFICE AWARDS
COMPANY AND OFFICE AWARDS COMPETITIVE AWARDS...................................................................................... 02-03 • • • • • • •
Commercial Elite Number One Company, North America Number One Property Management Company of the Year Number One Office Award, North America Number One Office by Office Size Category, North America Number One International Master Franchise Office Award Number One Office by State/Province
SALES PROFESSIONAL AWARDS COMPETITIVE AWARDS...................................................................................... 04-05 • • • • •
Top Five Sales Professionals, North America Number One International Master Franchise Sales Professional Number One Sales Professional by State/Province Number One Sales Professional by Specialty Emerging Broker Training (EBT) Rookie of the Year
CIRCLE OF DISTINCTION AWARDS...........................................................................06 • • • •
Circle of Distinction – Platinum Level Circle of Distinction – Gold Level Circle of Distinction – Silver Level Circle of Distinction – Bronze Level
NOMINATION AWARDS.........................................................................................07-08 • Halter/Case Leadership Award • Office Contributor of the Year • Mentor/Protégé of the Year
TOP TWO AND COMMERCIAL ELITE EVENT QUALIFICATION GUIDELINES.....09 RULES & GUIDELINES...............................................................................................10-13
COMPANY & OFFICE AWARDS COMPETITIVE AWARDS COMMERCIAL ELITE Awarded to the top 15 affiliate companies and NRT, LLC, within the United States and Canada, based on Closed Adjusted Gross Commission Income during the 2014 calendar year. The recipients of this award will receive a Membership to the 2015 Commercial Elite, one invitation to the 2015 Commercial Elite Recognition Event, Commemorative Crystal Building Award, use of Emblem, and Publicity Package.
NUMBER ONE COMPANY, NORTH AMERICA Franchise: Awarded to the number one Coldwell Banker Commercial Affiliate company in North America, within the United States and Canada, who produced the highest Closed Adjusted Gross Commission Income for 2014. Brokerage: Awarded to the Coldwell Banker Commercial Brokerage for the highest Closed Adjusted Gross Commission Income for 2014.
NUMBER ONE PROPERTY MANAGEMENT COMPANY OF THE YEAR Awarded to the company who managed the largest portfolio based on square footage throughout 2014.
COMPANY & OFFICE AWARDS {CONTINUED} COMPETITIVE AWARDS {CONTINUED} NUMBER ONE OFFICE AWARD, NORTH AMERICA Franchise: Awarded to the number one Coldwell Banker Commercial Affiliate office in North America, within the United States and Canada, who produced the highest in each production category for 2014: Closed Adjusted Gross Commission Income and Total Transactions. Brokerage: Awarded to the number one Coldwell Banker Commercial Brokerage/NRT office who produced the highest in each production category for 2014: Closed Adjusted Gross Commission Income and Total Transactions.
NUMBER ONE OFFICE BY OFFICE SIZE CATEGORY, NORTH AMERICA Awarded to the number one office by office size category in North America, within the United States and Canada, with the highest Closed Adjusted Gross Commission Income for 2014. Office Size Categories Are As Follows: 1: 1 - 9 Sales Professionals 2: 10 - 19 Sales Professionals
3: 20 - 49 Sales Professionals 4: 50 or More Sales Professionals
NUMBER ONE INTERNATIONAL MASTER FRANCHISE OFFICE AWARD Awarded to the number one Coldwell Banker Commercial速 International Master Franchise Office with the highest Closed Adjusted Gross Commission Income for 2014.
NUMBER ONE OFFICE BY STATE/PROVINCE Awarded to the number one Coldwell Banker Commercial office in each state/province with the highest Closed Adjusted Gross Commission Income for 2014. AGC minimum must be at least $350,000 to qualify.
SALES PROFESSIONAL AWARDS COMPETITIVE AWARDS TOP FIVE SALES PROFESSIONALS, NORTH AMERICA Awarded to the top five Coldwell Banker Commercial sales professionals in North America, within the United States and Canada, who produced the highest Closed Adjusted Gross Commission Income for 2014. The recipients of this award will receive a Commemorative Crystal Building Award.
NUMBER ONE INTERNATIONAL MASTER FRANCHISE SALES PROFESSIONAL Awarded to the number one Coldwell Banker Commercial sales professional internationally among Master Franchise territories who produced the highest Closed Adjusted Gross Commission Income for 2014.
NUMBER ONE SALES PROFESSIONAL BY STATE/PROVINCE Awarded to the number one Coldwell Banker Commercial sales professional in each state/province who produced the highest Closed Adjusted Gross Commission Income for 2014. AGC minimum must be at least $200,000 to qualify.
SALES PROFESSIONAL AWARDS {CONTINUED} COMPETITIVE AWARDS {CONTINUED} NUMBER ONE SALES PROFESSIONAL BY SPECIALTY Awarded to the Coldwell Banker Commercial速 sales professional who produced the highest Closed Adjusted Gross Commission Income for 2014 in each of the following specialties: Retail, Land, MultiFamily, Office, Industrial, Hospitality, Lease, and Sales.
EMERGING BROKER TRAINING (EBT) ROOKIE OF THE YEAR Awarded to the Coldwell Banker Commercial速 sales professional who produced the highest Closed Adjusted Gross Commission for the 2014 calendar year and was an Emerging Broker Training (EBT) student who successfully completed and graduated from the EBT program in 2013.
SALES PROFESSIONAL AWARDS {CONTINUED} CIRCLE OF DISTINCTION AWARDS CIRCLE OF DISTINCTION PLATINUM LEVEL Awarded to Coldwell Banker Commercial速 sales professionals who produce a minimum of $700,000 in Closed Adjusted Gross Commission Income for 2014. The recipients of this award will receive a Commemorative Circle of Distinction Award, use of the Platinum Emblem, and Publicity Package.
CIRCLE OF DISTINCTION GOLD LEVEL Awarded to Coldwell Banker Commercial sales professionals who produce between $500,000 and $699,999 in Closed Adjusted Gross Commission Income for 2014. The recipients of this award will receive a Commemorative Circle of Distinction Award, use of the Gold Emblem, and a Publicity package.
CIRCLE OF DISTINCTION SILVER LEVEL Awarded to Coldwell Banker Commercial sales professionals who produce between $350,000 and $499,999 in Closed Adjusted Gross Commission Income for 2014. The recipients of this award will receive a Commemorative Circle of Distinction Award, use of the Silver Emblem, and a Publicity Package.
CIRCLE OF DISTINCTION BRONZE LEVEL Awarded to Coldwell Banker Commercial sales professionals who produce between $225,000 and $349,999 in Closed Adjusted Gross Commission Income for 2014. The recipients of this award will receive a Commemorative Circle of Distinction Award, use of the Bronze Emblem, and a Publicity Package.
NOMINATION AWARDS
HALTER / CASE LEADERSHIP AWARD The Coldwell Banker Commercial organization established the Halter/Case Leadership Award to honor the memory of two of the company’s finest professionals: Caine Halter, owner of Coldwell Banker Commercial Caine in Greenville, SC and Ray Case, owner of Coldwell Banker Commercial Atlantic International in Charleston, SC. Caine and Ray were renowned for their positive attitude, professional aptitude and exemplary leadership, and this award is presented annually to one Coldwell Banker Commercial owner, manager, professional or CBC® affiliate company employee who exemplifies all of these qualities. Award selection will be made from nominations received by December 31, 2014.
OFFICE CONTRIBUTOR OF THE YEAR The CBC Office Contributor of the Year award recognizes a CBC office employee responsible for propelling the growth of the office. This individual increases the office’s profitability, sales and marketing production, recruiting and retention efforts and is a leader as well as a mentor in the eyes of the professionals they engage with on a daily basis. This person focuses on one or more disciplines including finance, marketing, and office administration. This award will be presented to the individual who has made the most significant and impactful contribution to an affiliate office for 2014.
NOMINATION AWARDS {CONTINUED}
MENTOR/PROTÉGÉ OF THE YEAR Awarded to one Coldwell Banker Commercial mentor/protégé team where a dedicated mentor has demonstrated leadership qualities by formally guiding a colleague to successful practices in the commercial real estate industry. Additionally, the protégé must have exemplified professionalism, determination, and tremendous dedication to the Coldwell Banker Commercial organization throughout the 2014 calendar year. This award is earned by meeting the following criteria: • The protégé must have 3 years or less with the commercial real estate industry • The mentor must have 8 years or more with the commercial real estate industry • Both the mentor and the protégé must possess and demonstrate the qualities of professionalism, determination and dedication • The protégé must be part of or have graduated from the Emerging Broker Training program • The protégé must produce a minimum of $100,000 Closed Adjusted Gross Commission Income during the 2014 calendar year with the Coldwell Banker Commercial brand • Nominations must be submitted by December 31, 2014
TOP TWO & COMMERCIAL ELITE EVENT QUALIFICATION GUIDELINES
The “Top Two and Commercial Elite Event” is an incentive event in which the top 2% of CBC sales professionals as well as the owners of the top 15 CBC companies are invited to network with their peers, establish new business opportunities and bask in the success of their accomplishments, while relaxing at an exciting, fun-filled destination.
TOP TWO* • To qualify for an invitation, CBC sales professionals must be ranked in the top 2% of all CBC sales professionals. • In addition to being within the top 2% of sales professionals, qualifying professionals must have a minimum CLOSED and PAID commercial AGC of $200,000 based on the most recent calendar year production. • Only commercial production reported and closed by December 31, 2014 and paid by January 8, 2015 to Coldwell Banker Commercial® Affiliates will be used in determining eligibility for the event. • The eligible sales professional must have an active status and be affiliated with an active Coldwell Banker Commercial office at the time of the event. • The Coldwell Banker Commercial office, which a qualifier belongs to, must be in legal and financial compliance at the time of awards presentation and event date in order for that qualifier to attend the Top Two Event. • The invitation to the Top Two Event is non-transferable and no substitutions for the following year or for other events are permitted. • In the event that a qualifying professional cannot attend the Top Two Event, a cash equivalent will not be provided.
COMMERCIAL ELITE* • To qualify for an invitation, a CBC company must be ranked in the top 15 companies overall in commercial AGC, based on the most recent calendar year production. • Only the Owner with majority ownership is invited to attend. If there is equal ownership, it is up to the individual owners to decide who will attend. Companies achieving $20 million or more in commercial income under CBC for 2014 will be entitled to a second invitation. • In the event that a qualifying Owner cannot attend the Commercial Elite Event, a cash equivalent will not be provided. • If a CBC company owner also owns a Coldwell Banker® residential franchise in which commercial production is used towards Chairman’s Circle qualification, then the owner will be limited to attending only one event. In other words, companies may not use commercial production credit to qualify for both Commercial Elite and Chairman’s Circle recognition events. A company must attain the minimum commercial or residential AGC, independently of the other, to qualify for both events. • The eligible company must have an active franchise status at the time of the event and must be in legal and financial compliance with their franchise agreement. • The Commercial Elite Recognition Event is non-transferable and no substitutions for the following year or for other events are permitted. * PLEASE NOTE: PURSUANT TO U.S. TAX RULES, PARTICIPANTS ARE SUBJECT TO TAX ON THE VALUE OF THE TRIP TO THE EXTENT FURNISHED BY COLDWELL BANKER COMMERCIAL AFFILIATES (INCLUDING BUT NOT LIMITED TO TRAVEL, LODGING, MEALS AND ACTIVITIES). COLDWELL BANKER COMMERCIAL AFFILIATES RESERVES THE RIGHT TO ISSUE FORMS 1099-MISC IN CONNECTION WITH THE EVENT. PARTICIPANTS AGREE THAT THEY WILL COOPERATE WITH COLDWELL BANKER COMMERCIAL AFFILIATES IN CONNECTION WITH THE ISSUANCE OF SUCH FORMS.
RULES & GUIDELINES
The Coldwell Banker Commercial® Global Awards & Recognition Program described herein outlines recognition eligibility requirements for companies, offices and sales professionals and applies to performance for the calendar year 2014. It is the sole responsibility of each responsible owner(s) to understand and comply with all of the rules and guidelines as detailed. Companies not meeting all requirements as outlined in the 2014 Awards Rules will not be eligible for recognition at any level which includes companies, offices and sales professionals. The 2014 Awards Rules may be revised at any time and are subject to change without notice.
FRANCHISE COMPLIANCE • In order to be eligible for 2014 award rankings, designations and awards events, all companies/offices must be in full compliance with their individual franchise agreements and current on all financial and legal obligations to Coldwell Banker Commercial Affiliates. This includes transaction, royalty and NAF fees, as well as promissory notes, any other related payment arrangements/agreements and stipulations governed in their individual franchise agreement. • All offices within a company must be in good standing throughout the year and by January 8, 2015 in order for each company, office and sales professional to be eligible for 2014 recognition. Companies on awards suspension for seven or more months during the calendar year 2014 will subsequently be excluded from all 2014 annual award rankings and designations. This includes all company, office, and sales professional recognition associated with the suspended company/office. • All transactions must be paid within a timely manner as defined by the individual franchise agreement. If a transaction payment is received after 45 days of the original close date of that transaction or after January 8, 2015, whichever comes first, the transaction will not be eligible toward rankings and designations.
TRANSACTIONS It is the sole responsibility of each office to accurately report, which includes but is not limited to property type, transactions and royalty fees, in a timely manner as outlined by individual franchise agreements and the 2014 Awards Rules. Coldwell Banker Commercial Affiliates reserves the right to request additional documentation for any transaction to support the reported production. • Only transactions resulting from “franchisable commercial services” will be counted for the Coldwell Banker Commercial Awards & Recognition Program. Residential sales and residential other income transactions are excluded. • Transaction updates/corrections must be made within 45 days of the original close date. No change to a transaction will be made after 45 days from the original close date. • Awards credit will not be granted for underpaid, misreported or underreported transactions. Only transactions that are paid in full or overpaid will be counted toward 2014 awards. • A close date must be entered into the Coldwell Banker Commercial electronic reporting system for a transaction to be granted awards credit. Awards credit will not be granted until the close date is entered, and the transaction is paid within 45 days of closing. • Property Management contracts must be reported using the Property Management Module of the Coldwell Banker Commercial electronic reporting system and reflect accurate contract dates.
RULES & GUIDELINES {CONTINUED}
• Awards credit will not be granted for transactions closed in a prior year regardless of when payment is made. • All unreported and underreported transactions discovered through an audit procedure are not eligible toward any company, office or sales professional award regardless of payment status. • Verification mailings are sent after the close of the second and fourth quarters of each year. If the owner or commercial manager does not submit corrections or transactions within the time-frame allotted, changes will not be made on a company, office or sales professional level and the numbers submitted in the mailing will be accepted as true and correct.
GENERAL BUSINESS RULES In order to be eligible for 2014 awards and recognition, each company/office must comply with the following guidelines: • The term “North America” is defined to include all companies, offices and sales professionals within the United States and Canada. • The term “franchisable commercial services” is defined as the real estate brokerage services you may provide under the Coldwell Banker Commercial® name in connection with the listing, offering, selling, exchanging, purchasing, auctioning, managing, leasing, renting or consulting regarding any and all real property and ancillary personal property related to a commercial real estate transaction except “residential property.” • For designation levels, sales professionals will only be awarded one designation (i.e. Platinum Circle of Distinction or Gold Circle of Distinction) based on their highest level of Closed Adjusted Gross Commission Income (AGC). • All company, office and sales professional designations are awarded on an annual basis and must be earned each year to retain designation status and use of the accompanying awards designation logo. • In order to be eligible to receive 2014 awards, the company, office or sales professional must have an active status with the Coldwell Banker Commercial system at the time awards are presented. • Offices must accurately report all transactions (sales, leasing, property management, consulting, rental, referral, appraisal income, etc.) through the Coldwell Banker Commercial electronic reporting systems. Failure to report all transactions through the Coldwell Banker Commercial electronic reporting systems could result in the company, office and sales professionals being suspended from all 2014 recognition. • For top company, office and sales professional competitive awards, no production prior to affiliation with the Coldwell Banker Commercial system will be counted. However, sales professional production may be counted for Circle of Distinction designation awards if verified by the owner/manager. It is the sole responsibility of the affiliate to report this information to Coldwell Banker Commercial Affiliates by December 31, 2014. • In order to be eligible for 2014 competitive sales professional production awards, individual sales professional transactions must generate a minimum of $200,000 in closed and paid Adjusted Gross Commission Income. THIS APPLIES TO ALL SALES PROFESSIONAL AWARDS CATEGORIES. • A sales professional is an individual who holds a real estate license. Only commercial production will be considered for commercial awards listed in this brochure. COLDWELL BANKER residential sales associates/representatives may not compete in the commercial awards program. Anyone found to be misrepresenting themselves will be excluded from awards participation.
RULES & GUIDELINES {CONTINUED}
• A “company” is defined as a CBC franchise which is comprised of one or more offices with common ownership. • Office size is determined by the number of full-time and part-time commercial sales professionals averaged during the past 12 months and rounded to the nearest whole number. Commercial sales professionals assigned after the 15th of a month and/or deactivated prior to the 16th of the month, are not counted for that current month in the office size calculation. This applies to each month of the rolling average. The four office size categories are as follows: Office Size Category 1: 1 - 9 Sales Professionals Office Size Category 2: 10 - 19 Sales Professionals Office Size Category 3: 20 - 49 Sales Professionals Office Size Category 4: 50 or More Sales Professionals • In order to be eligible for 2014 competitive office awards, aggregated office transactions must generate a minimum of $350,000 in total Closed and Paid Adjusted Gross Commission Income. • All dollar amounts are expressed in U.S. Currency. • The deadline for nomination submissions for the Office Contributor of the Year Award, Halter/Case Leadership Award, and Mentor/Protégé Award is December 31, 2014. Nomination forms are available on www.cbcblueprint.com or by calling the Coldwell Banker Commercial® organization at 1-800-222-2162. Nominations for these awards should be sent to: Coldwell Banker Commercial Affiliates Attn: Awards Department 175 Park Ave. Madison, NJ 07940 Or faxed to 866-335-6204 • Eligibility for the Number One Property Management Company of the Year Award is based on total square feet managed throughout the 2014 calendar year. • Recipients of the Office Contributor of the Year Award, Halter/Case Leadership Award, and the Mentor/Protégé Award are determined by the Coldwell Banker Commercial Awards Committee. • The “Invitation to Global Conference” accompanying certain Top Sales Professional awards is a complimentary full-package conference registration, which may only be used at the Coldwell Banker Commercial Global Conference. This package does not include airfare, hotel, meals or spouse registration. The complimentary registration is nontransferable and non-refundable, and no cash equivalent is provided if the recipient cannot attend. • The Coldwell Banker Commercial Awards Department reserves the right to amend, cancel, or revoke this program at any time for reasonable business considerations or because of circumstances beyond its control. • Any federal, state or local tax liability imposed on the value of any award received through this program is the sole responsibility of the winner. • The decision of the Coldwell Banker Commercial Awards Department will be final in all matters relating to the interpretation and application of any rule or phrase of this program. • Participants may not request substitutions and all awards are non-transferable.
RULES & GUIDELINES {CONTINUED}
• The following awards will receive a Plaque, Recognition at the Global Conference and a Publicity Package:
00 Number One Office by State/Province
00 Number One Property Management Company of the Year
00 Number One Sales Professional by State/Province
00 Mentor/Protégé of the Year
00 Number One Sales Professional by Specialty
00 Emerging Broker Training (EBT) Rookie of the Year
00 Number One Office by Office Size Category, North America
• The following awards will receive a Crystal Building Statuette or Custom Award, Recognition at the Global Conference and a Publicity Package:
00 Commercial Elite
00 Number One Company, North America
00 Number One Office Award, North America
00 Number One International Master Franchise Awards
00 Circle of Distinction Awards
• The following awards will receive a Crystal Building Statuette or Custom Award, Recognition at the Global Conference, One Complimentary Registration for the Global Conference and a Publicity Package:
00 Halter/Case Leadership Award
00 Office Contributor of the Year
00 Top 5 Sales Professionals, North America
Questions regarding the Coldwell Banker CommercialŽ Global Awards & Recognition Program should be directed to Coldwell Banker Commercial Affiliates at: 175 Park Ave. Madison, NJ 07940 800-222-2162 cbc.awards@cbcworldwide.com www.cbcblueprint.com Š2014 Coldwell Banker Commercial Affiliates. A Realogy Company. All Rights Reserved. Coldwell Banker Commercial Affiliates fully supports the principles of the Equal Opportunity Act. Each Office is Independently Owned and Operated. Coldwell Banker Commercial and the Coldwell Banker Commercial Logo are registered service marks licensed to Coldwell Banker Commercial Affiliates.