Central Coast Business Review April 2014 by Central Coast Business Review

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Vol 25 April 2014 Published monthly (except January)

business review

33 years in business is no childâ&#x20AC;&#x2122;s play

Adelaide dive site 3 years on Gosford City launches renewed Art Central initiative Senate committee hears local concerns on broadband

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33 years in business is no child’s play

Business news 7 Senate committee hears local concerns on Broadband 8 Good turnout for manufacturers’ event 9 Adelaide Dive Site 3 years on 10 Economic Breakfast hailed a success 11 Gosford City launches renewed Art Central initiative 13 Coal mine being considered by PAC but detractors determined 14 Salvo’s call to business for help 15 Consumer directed care – the changing face of ageing in Australia 16 CCRDC announces new Chairman 16 Hair and beauty wholesaler sold 16 Boutique showcasing local artisans opens 17 Chocolate factory moves into Wyong Milk Factory 17 Beware of Telstra sales pitch 18 Ourimbah a university town 23 Young Guns see ‘The Property Market’ go from strength to strength

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24 Magenta Shores “The Estates” moves to next stage 25 How to avoid paying for employee non-work related injuries 25 Taking control of your SMSF 26 From gangbusters to ‘gone bust’ in the blink of an eye 26 Don’t let bad debtors steal your hard earned 27 What are 10 things an astronaut and insurance broker have in common? 28 Economic Breakfast photographs

Regular features 6 Edgar Adams’ Editorial 7 Broadband News 16 Business Briefs 19 Property News 21 Commercial and industrial property for sale / lease 24 Prestige Property Report 25 Business Tips 28 Event Photographs 29 Events Calendar 29 Eating out on the Central Coast 30 Funny Business 31 BUSINESS DIRECTORY

Front cover: R.E.A.D Clinic Founders Warwick and John Irvine

Central Coast Business Review Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved. Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

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CENTRAL COAST BUSINESS REVIEW April 2014

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33 years in business is no child’s play The evolution of a best practice Central Coast psychology practice – from passionate leap of faith to structured growth and succession plan. As anyone in business will appreciate, it takes more than just passion, skills and knowledge to survive in business. This is especially true of any business that has been around long enough to have seen various political landscape changes, the start of the digital era and periods of intense economic instability. This month we shine the spotlight on the Central Coast’s largest and longest established private psychology practice – The R.E.A.D. Clinic. We interviewed founding partners, brothers John (aka Dr John) and Warwick Irvine and their successor, daughter, niece and new R.E.A.D. Clinic co-owner Heather IrvineRundle. Together they candidly shared the ups and downs of the journey so far and the key learnings that set the path for the road ahead. Going in “boots and all” In 1981, John left an academic post in Queensland to follow in Warwick’s footsteps by moving his young family to the Central Coast, where he and his brothers had regularly holidayed as children. Having completed a PHD in Children’s Play, opening a toyshop that specialised in educational toys and the supply of resources to schools seemed a logical move. However he failed to consider the crucial business element of assessing the local competition, which at the time, was Caseys Toy World. “They

CENTRAL COAST BUSINESS REVIEW April 2014

By Phaedra Pym

were able to undercut us enormously due to the strength of their buying power,” said John. It was only a combination of John’s regular media work and the supply of educational resources that kept the business afloat in the early years. Ironically, today the new purpose built R.E.A.D. Clinic premises at Erina takes pride of place next to it its former rival. The businesses now share a synergy in terms of their target markets and no longer compete with one another. Incidental evolution Both John and Warwick are open about their lack of business acumen when starting out. In fact, the psychology side of the business was born almost incidentally when John began running a weekly Saturday morning clinic from the back of the toyshop simply because, “there was nothing on the Central Coast at the time for kids with behavioural or learning difficulties.” Warwick agreed. “We commenced the clinic not so much to create a business but to fill a gap in the market for educational and therapeutic support for families looking to address concerns they had.” The emphasis at first was on children’s learning difficulties. Once the practice started to grow, Warwick took over the learning difficulties while John focused on the behavioural and parenting challenges. It was at this point that the business really began to take off and they started employing specialist psychologists who enabled the practice to broaden its focus to include adults and organisations. Renowned for their work with children, many are surprised to learn that today, 60% of the practice’s clients are in fact adults. In 1998, John’s daughter Heather joined

the practice as an intern psychologist. John credits this as the turning point for the business. Together with a team of “outstanding administrative staff”, Heather and current co-owners Sara Clignett and Andrew Sozomenou (both existing senior psychologists with the practice) began systemising and documenting the operational, financial and HR aspects of the business. While none brought formal business qualifications to the table, each had unique business expertise from prior roles that allowed them to take ownership over key business management functions. 12 years later, the three bought John and Warwick out and appointed an Operations Manager and a Finance/ Business Manager to complete the mix. Heather emphasised that the new structure merely formalised and systemised the strong foundation of honour, integrity and best practice established by John and Warwick. She said, “It is the interweaving of all of our skills that has allowed us to get to where we are today. None of us could have done it alone. It was the clinical skills that we all brought to the table built on a model of community spirit, community giving and integrity.” Key business strengths Legitimacy - As ex-teachers heralding from a long line of teachers, John and Warwick found that schools were receptive to their opinions, reports and recommendations. Advocacy - Warwick said, “We never denigrated schools, other therapists or community services. This would have only caused division amongst already scarce resources. We sought to work alongside them, not in opposition.” In fact John and Warwick have never intentionally focused on the opposi-

co v er story

tion, but rather on the client and their own values, ethics and best practice. “We refused to become bitter when staff used our business to springboard their own professional alliances. In fact, we sometimes referred clients out to colleagues who had particular skills that we couldn’t provide at the time. Again, our focus was on our client’s need and not on our opposition.” Trust – Warwick said, “John and I trusted each other implicitly. Whenever there was a disagreement, we talked through the issues candidly and respectfully, compromising when required and never allowing resentment to continue unaddressed.” In fact the Irvines credit family as one of their key strengths. “Implicit trust in one another and total confidence in our individual competencies has always helped get us through,” said John. The Challenges Lack of a game plan at the start - John admits frankly, “We never had a vision statement, a mantra or a critical path. It just grew like topsy because there was a need.” Business naivety – In 2005, John and Warwick decided to invite staff members (administrative staff and psychologists) to become shareholders in the business without considering the different goals and aspirations of those involved. John says, “It didn’t occur to us in our naivety that shareholders all have different aspirations. This caused an enormous amount of stress, bitterness and even ill health within the team. It was the biggest mistake we made.”

R.E.A.D Clinic Directors: Heather Irvine-Rundle, Andrew Sozomenou and Sara Clignett

No formal succession plan - John and Warwick said they always worked on the assumption that Heather would be their succession plan. However, while Heather was keen to take over one day, the infrastructure wasn’t established in a way that would allow her to run a busy practice as well as be a mother to her young children. She says, “For me Andrew and Sara were the best thing that could have happened.” Lack of marketing – For the first 30 years, The R.E.A.D. Clinic relied solely on word of mouth referral. Today, they are competing with local psychological and mental health practitioners who are savvy operators when it comes to marketing. “We have to compete with that,” said Heather. So we’re now working hard to get a Facebook presence and have finally had a professional website built.”

The road ahead With the new owners in place, a staff of 10 administrative personnel, 22 clinicians and 3 allied health practitioners, and a brand new clinic, complete with separate adult’s and children’s waiting areas, now open at Erina, the future looks bright for The R.E.A.D. Clinic. John says, “Under the management of Heather, Sara and Andrew the staff are happy, the systems are in place, they’ve made contingency plans, they’ve got a succession plan, and they’ve gone about it so much more systematically than we ever did.” Heather is quick to add; “Professionals aspire to work at The R.E.A.D. Clinic because of the foundation of best practice established by dad and Warwick all those years ago.” Both John and Warwick continue to consult with patients on a part time basis. John also continues to be an active voice in the media.

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editoria l

Edgar Adams discusses local issues

Time to stop putting up with slow unreliable internet

This month we celebrate the 3rd birthday of the Adelaide Dive Site off The Skillion at Terrigal (see Page 9). This tourist attraction is proving to be very successful and justifies the previous government’s determination to take on the Avoca Beach protesters and see the project through. You will recall the Red Shirts and their children performing on Avoca Beach with a doting media publishing / airing their concerns that the paint and wiring would contaminate their beach. Worse, rough seas would wash it up on their beach. They got the support of the Liberal Party who, with an election in the offing, were chasing the micro-voters. In any event our region had a win! While talking about Red Shirts, do you recall the, now, Premier of NSW standing with his 4 Liberal Candidates, all in Red Shirts with the leader of the Stop the Mine group just prior to the last election? They were on the political band wagon to stop the Wyong coal mine project. They even went as far as signing a letter saying that there would be no mine if they got into government. Well they got into government and its all

gone pear shaped. That doggone Planning Department went and approved the Wallarah No 2 Coal proposal! As we go to press the Planning Assessment Commission is having one last look at it. CCBR has submitted a letter to the PAC supporting this proposal because we believe that the proposal is sound and will have a significant positive economic impact on our region. This coal mine should not come as any surprise. It has been on the go since 1995 when the exploration license was granted. But the 3 Amigos aren’t part of the government anymore so where does that leave us? Edgar Adams Editor

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CENTRAL COAST BUSINESS REVIEW April 2014

If the efficiency of your business is being impacted by slow, unreliable internet services, don’t put up with it. Tell your local Member of Parliament and copy the Minister for Communications and Broadband.

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Last month Julia Keady who had just bought a house in Orange Grove tweeted “No NBN. No cable. No ADSL 2 or 1. Back to the dongle. Prehistoric. @TurnbullMalcolm. Not good enough! #NBN The reply came back just curious:- if connectivity was so vital to you why did you buy a house where there was no broadband available? It went on from there and got no better. Bit it raises the point that when you move to another premises you check whether the water, power, gas, telephone etc are connected. Last month the Senate Select Committee on the National Broadband Network visited the Central Coast (see Page 7) and gave us an opportunity to set out our case for the whole region to be connected to the NBN. There is a common thread coming out of the Federal Government that the internet we are getting now is good enough. With the exception of the Member for Dobell, Karen McNamara, all appear to be toeing the party line. She knows the value of and is doing her bit to represent her constituents. In the end the whole issue is about internet reliability and availability and access to service. At Erina one property owner has a wireless link to Kincumber Mountain which she shares with her tenants. Its great until the wind blows! Why is she putting up with this disgraceful and pathetic situation? Don’t ask Telstra This situation now prevails across the Coast where Telstra cannot satisfy the basic internet service that everyone now needs.

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Senate committee hears local concerns on broadband A number of Central Coast groups were given the opportunity to put their case for the roll out of the National Broadband Network across the region at a hearing of the Senate Select Committee on the National Broadband Network in early March. The Committee, headed up by Senator Kate Lundy with members including Senators: the Hon Stephen Conroy, Lee Rhiannon, Deborah O’Neill and Anne Ruston met at Crowne Plaza Terrigal. The Committee heard submissions from: • Gosford Council, • Central Coast Business Review, • David Abrahams, • Erina Chamber of Commerce, • Regional Development Australia Central Coast, • Central Coast Grammar School, • Central Coast Community Alliance, • TAFE Central Coast Campuses • Patrick Spedding • CCTS, • Paul Budde, Budde Communications. • Trevor Buchanan - business owner, Clr Hillary Morris representing Gosford Council backed up Council’s written submission to the Committee and added that Gosford Council has become a Licensed Telecommunications Provider and a Certified NBN Service Provider. Erina Chamber of Commerce was represented by Austen Anderson from Planet 55 Studio, Michelle Allan from Webstuff.biz, Samuel Yates CEO Ultra Serve Computing,

Fibre optic cable being installed in Gosford Sally Glass from eHealth Space and Chamber Executive Officer Kate de Costa. In their evidence all said their business growth was being seriously held back because of unreliable, slow internet. It now appears that the Coast will lose two businesses who are being forced to leave because of poor broadband service. They told the Committee this will mean a loss of around 70 jobs. While the case for the Coast was well documented and argued, the only Liberal Government representative on the Committee, Senator Anne Ruston did her best to discredit most of the evidence provided. The following day the Committee sat in Sydney and heard submissions from

NBN Co Executive Chairman, Dr Ziggy Switkowsky who commenced his evidence by saying: I understand that the committee went to Terrigal on the Central Coast yesterday and heard testimony from people with a keen interest in the delivery of high-speed broadband and the benefits it will bring to their communities... There are parts of Gosford that have fibre to the premises but where CBD businesses cannot order a service, there are parts that were on the old maps as ‘construction commenced’ but where build instructions have not yet been released, and there are areas, such as Terrigal itself, that were coloured green on the old NBN maps but were years away from connection. CONTINUED ON PAGE 27

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CENTRAL COAST BUSINESS REVIEW April 2014

M anufacturing N ews

Good turnout for manufacturers’ event ISO 9001 winning contracts for Davebilt

CCM Connect members hear a export presentation from Sharon Foster, NSW Business Adviser (Export) / Tradestart. Inset: Open Shutters Director Gail Cotrill with CCMC Director Frank Sammut

2014 started with a very well attended event titled “Knowing your funding opportunities”. The event was held at the Open Shutters manufacturing facility at Berkeley Vale, on the 20th February where 56 people sat through short, informative presentations from regional representatives from NSW Trade and Investment, AusIndustry and Enterprise Connect. An overview of other sources of funding together with information around what makes a successful grant application was given by the “Grants Guy” Keith Whelan. The evening concluded with questions and a tour of the factory for those who were interested. The event was co hosted with Fortunity Training, an Alliance partner of CCMC. Frank Oxley, Training Director at Fortunity Training, approached Frank Sammut, Executive Officer of CCMC to discuss what funded programs were in existence. Although a number of Government programs are available, it was clear that not all were widely known. It was thought bringing all the government stakeholders together in one place would make it easier for manufacturers to gain a better understanding of their opportunities and so the event was established. Frank Oxley opened proceedings explaining how the event came about together with a short overview of what Fortunity Training did. Frank Oxley stated “Understanding what the programs are, who delivers them and whether you are eligible is a major impediment to business seeking assistance. Even the experts have difficulty keeping up with what programmes are available”. CENTRAL COAST BUSINESS REVIEW April 2014

Oxley was followed by the government agencies explaining what programmes were available. A wide range of programs were mentioned including the R & D Tax Incentive, Commercialisation Australia and the Small Business Advisory Service from AusIndusty, the Jobs Action plan , Innovate NSW and the Export Accelerator Program from NSW Trade and Investment , Business Review programme, Tailored Advisory Services and the Researchers in Business from Enterprise Connect. A full listing of programmes can be found on the CCMC website link http://www. ccmconnect.com.au/index.php/related-linksa-info/government-agency-funding-links

North Gosford structural steel fabrication company, Davebilt Industries Pty Ltd, are reporting that they are winning infrastructure contracts following their achieving ISO 9001 accreditation. Owner Greg Burns said that achieveing this accreditation had gained them work on the Gosford Passing Loops project and power station maintenance work. Davebilt celebrates 50 years in business this year having been established by Dave Murray and then passing through a number of owners until Burns acquired it from Dave Randall in 2007 Davebilt specialises in structural steelwork for prestige residential projects mostly in Sydney along with specialised industrial and commercial projects. They presently employ fifteen people and one apprentice.

CONTINUED on PAGE 27

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genera l N ews

Adelaide Dive Site 3 years on The Adelaide dive site off The Skillion at Terrigal celebrates its third anniversary this month and reports from dive operators say that it has been an overwhelming success. “It’s stable, not breaking up and the marine life is flourishing,” said Terrigal Dive owner Les Graham. Graham said that weather permitting he is running five dive trips each day and now has a staff of five people plus stand by staff. “Our income has tripled, although so have our costs of running the business,” he said. “While most divers are only coming for the day many do bring their families so it has been good for tourism.” Bob Diaz from Pro Dive echoed Graham’s remarks adding that the weather conditions make it very difficult to handle advanced bookings. “Handling cancellations, refunds and rebookings is difficult but that is the nature of the business. Except that the accommodation houses don’t understand that. Clients who come here to dive but can’t, still have to pay for the accommodation. In terms of marketing the dive site and accommodation as a package Diaz says that Star of the Sea and Tiarri Terrigal Beach are the only ones who do so. Bob Lloyd, Manager of the Star of the Sea Resort said it had been very disappointing. “It requires specialist marketing and that has not happened,” he said. “We offer dive and accommodation packages on our website but it needs to be promoted more actively to the Sydney and overseas market.

A school of jewfish swimming over the superstructure of the Adelaide. Photo courtesy Matt Dowse. It’s a case of where to now,” said Lloyd. “The site is well established and is obviously well known among the dive fraternity. It is the closest dive site to a capital city in Australia. That has its plusses and minuses. Overseas or interstate visitors can get a dive in the one day but the whole site cannot be seen in one dive so it needs to be promoted as a two day attraction.” In any event everyone says the dive site is being well patronised and is a fantastic tourist attraction. The sinking of the Adelaide was not without controversy with a very small num-

ber of Avoca Beach residents mounting a dishonest campaign to stop the project. In the end only a committed government that saw the economic benefits for the region persevered but at an unnecessary cost of many millions of dollars. In the end the scuttling on the 13th April in 2011, before a crowd of over 18,000 people who lined the beaches and headlands, occurred in the month following the election of the new O’Farrell Government who chose not to be associated with the sinking, instead handing over the celebrations to Gosford Council at the last minute.

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CENTRAL COAST BUSINESS REVIEW April 2014

business N ews

Economic Breakfast hailed a success The first economic breakfast in two years, following the demise of Central Coast Research Foundation’s half yearly economic update breakfasts, was held at Mingara Club on 14 March and with over 200 guest attending has been hailed a success. Chair of the Central Coast Innovation Strategy, known as Innov8central, Dr Anton Kriz welcomed guests and commented that this event would be held every six months. Held under the auspices of Innov8Central the breakfast heard Key Note Speaker, ANZ Economics’ Dylan Eades provide an overview on the national and global economy. Guest Speaker, Ivan Motley, Founder of Economy.id which develops and provides online demographic information for local government, explained how to use a new demographic data tool which both Wyong and Gosford Councils have subscribed to and is available online for each LGA as well as the Region. Speakers from both councils gave an update on where each council was in respect to the plans for economic development of their LGAs Wyong Council’s Director of Economic and Property Development, Jari Ihalainen presented a draft of the Wyong Economic Development Strategy that is almost completed. This sets out the opportunities council sees for the LGA along with their vision which includes the attraction of high value industries, transitioning to the new economy, town centre improvements, catalyst projects, Warnervale education precinct, regional airport and Warnervale Town Centre.

Guests at sponsor Kelly Partners’ table were: Back: Pauline Kaluza, Michael Molloy, Luke Hill, Scott Elwin Front: Craig Johnson, Chris Bevan, Peter Clarke Gosford Council’s Director of Economic and Community Development, Colleen Worthy-Jennings gave an overview of Councils plans for the CBD based on the Gosford Challenge initiative. This includes the redevelopment of a former shopping centre that will see the University of Newcastle establish a presence, a new

state-of-the-art library and capitalising on the National Broadband Network. The Economic Breakfast was supported by Enterprise Connect, NSW Trade & Investment, Kelly Partners Chartered Accountants, Central Coast Regional Development Corporation, Gosford and Wyong Councils.

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CENTRAL COAST BUSINESS REVIEW April 2014

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Gosford City launches renewed Art Central initiative Gosford City Council has announced that a new online platform to promote and support artists on the Central Coast has been granted funding under round one of the 2014 Art Central initiative. Mayor of Gosford City, Clr Lawrie McKinna, said the project will foster the professional development of artists across the region. “I would like to congratulate Central Coast design studio, Treehouse Creative on their successful application to create a collaborative online platform. “The project will bring together a wide variety of artists including musicians, storytellers, photographers, poets and performers to work together in an online space. “This is an interactive process and Treehouse Creative will be calling on creative practitioners across the Central Coast to get involved with the project by registering to work collaboratively with other local artists. “Members of the public can also get involved, as the project will also feature a social media element where the site’s audience will vote on which works are commissioned and developed further. “This is an exciting and unique opportunity for artists across the region to work collaboratively while also developing their own professional profile,” said Mayor McKinna. Art Central is a regional partnership between Gosford City Council, Arts NSW, Wyong Shire Council and Regional Development Australia Central Coast. The Art Central partnership aims to develop professional arts in the region

Jason Van Genderen with combined funding of $240,000 over three years. Round one of the 2014 Art Central initiative has been managed by Gosford City Council. A second, open round of Art Central funding for creative industry development projects on the Central Coast will be managed by Wyong Shire Council later this year. For more information on Art Central contact Gosford City Council’s Cultural Development Coordinator, Elio Gatti at elio. gatti@gosford.nsw.gov.au, Wyong Shire Council’s Cultural Planner, Stuart Slough at Stuart.Slough@wyong.nsw.gov.au or visitwww.artcentralcc.com.au

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genera l N ews

Coal mine being considered by PAC but detractors determined The independent NSW Planning Assessment Commission (PAC) meets on 2nd April to hear submissions in respect to the proposed Wallarah 2 Coal Project. This project has been on the go since the NSW Government granted Exploration Licenses to the Wyong Areas Coal Joint Venture for two areas east and west of the M1 Expressway in 1995 - nineteen years ago. Since then well over a hundred million dollars has been spent and now the company wants to proceed with the establishment of a coal mine which will provide enormous economic benefits to the Central Coast. One wonders how many detractors of the project there are compared with the number who support economic growth in the region which means the creation of jobs - jobs which are hard to find on the Central Coast. But one thing is for sure, politicians, Liberal, Labor and Green seeking votes from any disaffected group, no matter how small, have become cheerleaders for this group. In January this year the independent PAC was requested by the Minister for Planning to review the merits of the project as a whole and hold public hearings to ensure the community continues to have a say on this project. Planning and Infrastructure Executive Director Chris Wilson said the department’s comprehensive assessment of the pro-

ject, supported by independent studies, was that there were no environmental or amenity reasons that prevent the project proceeding subject to strict conditions, particularly around the protection of the area’s water resources The project represents significant employment and economic opportunities for the Central Coast region. The proposed mine would extract up to 125 million tonnes of coal, using a longwall mining method, over a period of twenty eight years, with the coal to then be trans-

ported by rail to the Port of Newcastle for export. Unemployment on the Coast sits at close to 10 per cent, with youth unemployment at more than 30 per cent. This is a major social issue and one which should be balanced against the arguments being put by the detractors most of whom live in the tranquil Yarramalong and Dooralong Valleys which produce little economic value. If approved, the Wallarah 2 Coal Project would generate significant economic benContinued on page 27

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G E N E R A L N ews

Salvo’s call to business for help 2014 Red Shield Appeal The Salvation Army’s major annual fundraiser – the Red Shield Appeal - raises essential funds that go towards supporting individuals and families who are doing it tough on the Central Coast. This year, the Red Shield Appeal doorknock weekend will take place on the weekend of 24-25 May, offering the local business community a chance to support the Salvos and be part of transforming the lives of people right here on the Central Coast. Each year the Central Coast business community plays an important role in helping reach the targets set to ensure the Salvos can continue to support the most vulnerable across our region. With youth unemployment on the Central Coast currently sitting at more than 30 per cent and general unemployment at 8 per cent, 2 per cent higher than the Damien Thomlinson national average, the need for essential The Salvation Army invests more than services provided by the Salvation Army has $7 million annually to provide services never been higher. including the Dooralong Transformation Despite the fact that many people are Centre, Oasis Youth Centre at Wyong, Court doing it tough, businesses contributed nearChaplain at Wyong, Family Tracing Service, ly $90,000 to the cause in 2013, which Louise local emergency services and housing relief, Duff, Chair of the Central Coast Red Shield local counselling services and the Salvo’s Appeal said, “Is testament to the generosity Care Line. and community-mindedness of locals. “The services The Salvation Army pro“This year local businesses are being vides within our community genuinely encouraged to dig deep and support the make a difference, helping to transform appeal again – to help achieve the 2014 lives and providing a hand to help create a Red Shield Appeal goal for the Central brighter future. 8:34 PM Page 1 Coast which sits at $980,000.” AdamsSR_CCBR_3rdPgAd_art_8321:Layout 1 17/2/11

“Central Coast businesses have a proud history of stepping up to support the Appeal and with the Central Coast community facing a difficult economy, we need the support of the business community now more than ever. Please get involved – whether by encouraging employees to volunteer for the doorknock weekend, introducing an office collection bucket or making a corporate donation,” Louise said. The Salvation Army Red Shield Appeal Business Launch will kick off on Friday 9 May at 7.30am for breakfast at Mingara Recreation Club with special guest, Australian Defence Force hero Damien Thomlinson. Damien will share his inspiring story of courage following a horrific accident which saw him lose both his legs when his unit drove over an improvised Taliban bomb whilst on night patrol in Southern Afghanistan. For more information on the Business Launch contact Maree Fletcher on (02) 4325 5614 or maree.fletcher@aue.salvationarmy.org. Donations can also be made via the website www.salvos.org.au.

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• Insurance company’s Authorised Repairer • Latest body-aligning equipment • Late model loan cars available • Baked enamel finishing • Towing & transporting

WEST GOSFORD 284 Manns Rd fax.4324 1711 admin@asrwgos.com

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Consumer directed care â&#x20AC;&#x201C; the changing face of ageing in Australia By Jasmine Hopcraft, Director Home Instead Senior Care Gosford As Australiaâ&#x20AC;&#x2122;s population continues to grow as a result of advances in healthcare, our life expectancy is now among the highest in the world. With the demand for aged care services increasing at record rates, so also is the pressure on Government budgets. These two concurrent but contradictory factors are causing Aged Care organisations, Governments and Australians of advancing age to review with some urgency their plans for their post-retirement living arrangements. There is concern that Governments at both State and Federal levels will be unable to maintain the current level of support and that personal responsibility of the funding must be more widely considered. Australiaâ&#x20AC;&#x2122;s ageing population will have a substantial impact on the current Aged Care industry. This was acknowledged by the recent Productivity Commission report into the industry, which has proposed a number of changes to the current funding arrangements for aged care including means testing of home care services, which comes into effect on July 1st 2014. The situation has created considerable confusion in the industry about how the changes will affect the home care providers and their delivery of services and which costs will now be passed on to the end consumer. The Productivity Commission identified that under the current arrangements consumers had limited choice of the type of home care services and limited choice of providers that deliver services to them and that consumers are wanting the Government to provide them with greater choice to enable them to continue to live at home as they age.

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Jasmine Hopcraft The current move towards a consumer directed care model (CDC) provides consumers with a greater choice of services, flexibility and more control over when and where home care services are provided. This represents a significant change for the government funded home care sector with service providers having to change how they operate and deliver services, including providing transparent budgets to account for how their government - allocated home care service funds are being spent. Private home care service providers who do not receive any government funding have always delivered services in this way. Under the new arrangements consumers will have increased choice about who delivers their home care services. Whilst the move towards consumer directed care is a step in the right direction, the current tendering processes which State and Federal Governments impose on providers to

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deliver home care services is extremely costly and time consuming. Moreover, it is irrelevant to the consumersâ&#x20AC;&#x2122; needs and continues to place funds with service providers instead of the end consumers themselves. A very significant point and one often overlooked by Governments, Doctors and even - sometimes - family, is the fact that the majority of people would prefer to stay in their own home as they age and receive care there. To enable this to happen, the process of understanding and accessing appropriate home care services has to be made simpler. Jacinta Hopcraft commenced Home Instead Senior Care Gosford twelve months ago and now employs 35 casual employees plus two office staff. So far they have looked after 491 Central Coast seniors from Patonga to Swansea. They are part of a global franchise network with over 1000 offices, 19 in Australia.

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business briefs

CCRDC announces new Chairman

Graeme Inchley The Central Coast Regional Development Corporation (CCRDC) has announced the appointment of Graeme Inchley as Chairman of its Board of Directors. Inchley joined the Board in September 2012 and has been serving as the Executive Manager for CCRDC since January 2013. Commenting on the appointment Acting General Manager Bob Hawes said, “Graeme has been a valuable asset to the CCRDC Board of Directors since 2012. With intimate knowledge of

CENTRAL COAST BUSINESS REVIEW April 2014

our organisation and more than 25 years of experience in the information technology industry and consulting business, he will be a significant benefit to CCRDC. I am extremely pleased that he will be serving as our Chairman.” CCRDC also announced the appointment of former CEO of Landcom /UrbanGrowth, Sean O’Toole, to the Corporation’s Board of Directors. Ken Jolly, Stephen Brahams and Michael Whittaker have all been reappointed as Board members of CCRDC to 30 June 2015. Monique Marks and Paul Anderson who were appointed last year continue in their roles. CCRDC is charged with the responsibility for the Growth Centre of the Local Government Areas of Wyong and Gosford. Its primary role is to stimulate economic growth and regional development within this area. Hair and beauty wholesaler sold Established for forty years and owned by Vivienne Cunningham and Deborah Jocelyn for the past 25 years, Tuggerah based wholesalers and distributors of hair, beauty and nail supplies, Vivorah, has been sold. New owner is Beautopia Hair and Beauty Pty. Ltd one of the biggest players in the industry in New South Wales and Queensland. The acquisition is the thirteenth acquisition by owner Andrew Lyons in the past five years. Vivorah’s staff who are all experts in their

industry have been retained by the new owner. Graham McMullen of Argyle Estates who negotiated this sale said he was swamped with enquiries for this business. The purchaser also has the first right of refusal to purchase the premises within the first 6 months of their lease term. This was also negotiated by McMullen. Construction company relocates to Coast JBP Construction has relocated its head office from Perth Western Australia to Erina. Directors Jake and Ben Porteus who originally came from the Central Coast, established the business specialising in delivering remote construction and infrastructure solutions Australia wide, said that they had returned for family reasons but that the business could be run successfully from anywhere. JBP Construction was started in the Pilbara in WA based on the need for a reliable solution to remote construction. Since then it has gained a reputation throughout the industry for its ability to deliver on time and on budget without compromise. They have recently won a contract to build twenty-two regional airport fire stations with approximately $22 million with the first two being built at Gladstone Queensland and Newman WA. They have recently completed a 500 man camp at Yandicoogina, WA. The company employs around forty people across Australia.

business briefs

BEWARE OF TELSTRA SALES PITCH

Anton Kononenko and Kate Orlova with son Luka showing a box of their premium handcrafted chocolates Chocolate factory moves into Wyong Milk Factory Luka Chocolates has relocated from an industrial factory in West Gosford to a chocolateria at the Wyong Milk Factory with production facilities for their range of premium freshly handcrafted chocolates. Established by Anton Kononenko and Kate Orlova, in 2012 Luka Chocolates was born out of a desire to produce the finest chocolates after acquiring a recipe book of 150 traditional European chocolate recipes and then being trained by a Belgian Master Chocolateur. “We use only the finest ingredients; local fresh cream and butter, fine imported liqueurs, all natural flavourings, nuts, fruits and spices, and most importantly, premium Belgium couverture chocolate,” said

Kononenko. “We have a passion for our product and have a total commitment to excellence and uncompromising quality,” he said. Visitors to the new premises are able to view the chocolate making demonstrations and enjoy special guided tours and then taste the range of chocolates. Luka Chocolates is developing an Australian Artisan Chocolate School where skills of chocolate making will be offered to the public. The project will see the establishment of an Australian Artisan Chocolate QUALITY School which willBUSINESSES be funded by the ONLY Including caravan parks/mobile home villages, Australian Government (T-QUAL grant). motels, manufacturing, service industries. The company has also opened a retail FIGURES ARE ESSENTIAL outletACCOUNTANTS at Honeysuckle in Newcastle and plans to launch an online facility in the near ARGYLE ESTATES Ph:and 02then 4332to6555 4332They 0095 future moveFax: into02 export. We pride ourselvesfive on selling quality businesses only presently employ people.

wanted...

CCBR is advised that Telstra representatives are stating wrong information when they say once fibre is turned on in your area that you need to replace or upgrade your office communications platform. This is not true and business premises have 4 years after fibre is turned on before NBN Co pulls out the old copper. So do not be fooled by opportunistic Telstra sales reps. If you contact NBN Co they will confirm this for you.

ses Wanted Quality Businesmobile home villages, parks, Including caravan ustries turing & service ind fac nu ma s, motel e. nc rie Over 35 years expe

STATES ARGYLE43E32 6555 Ph: 02 et.au argyle@terrigal.n

and have done so for the past 35 years.

CENTRAL COAST BUSINESS REVIEW April 2014

G E N E R A L N ews

Ourimbah a university town In October 2011 the University of Newcastle, TAFE NSW and Wyong Council signed a Memorandum of Understanding that would see a masterplan prepared for the Ourimbah town centre that would accommodate future growth of the Central Coast Campus. This masterplan would promote business and investment to develop the town centre into an education and training precinct. University of Newcastle Vice-Chancellor, Professor Nick Saunders, said the University was very pleased to be working with Wyong Council and TAFE towards establishing an education precinct. “With projected significant growth, the University is seeking opportunities to enable future expansion of educational and research facilities at the Central Coast as well as student accommodation. Mayor Bob Graham said that by promoting Ourimbah as an education and training precinct, it would help stimulate investment to serve a growing student population. He said, “Council recognises the importance of developing the vision for Ourimbah town centre as an education and training precinct that supports and enhances the growth of education, train-

Redesigned proposed student residential accommodation at Ourimbah ing and research and attracts business and investment.” The Central Coast Campus at Ourimbah was established some twenty years ago. That it took almost all that time for the University, TAFE and Council to reach a point where a masterplan to develop the town centre into an education and training precinct is somewhat surprising. But it should not be surprising to the residents of Ourimbah that such a move had to happen. It should also not be surprising that university students have to have somewhere to live within close proximity to their uni-

versity. The lack of student accommodation around the campus has always been an issue. So it should be far from surprising when someone comes along with a plan to build some student accommodation in Ourimbah. Well known Wyong property developer Kevin Gregory now plans to build student accommodation in Glen Road, Ourimbah a short walk to the railway station and the Campus. It appears to be an obvious thing to CONTINUED on PAGE 27

Get with the action. Promote your business in CCBR’s new Ultimate Guide to Business Central Coast Your advertisement will be received immediately by 5,000 local businesses with CCBR in August, as well as an e-version on our new website with the aim of your advertisement being linked to your own website. This publication contains: •

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Demographic data - Population by Suburb with median age and income of each - Number of people in the workforce, their occupation and industry sector they are employed in - Age profile and distribution - Household income - Housing affordability Contacts (all up-to-date) - Local Government – Councillors and Senior Staff - State & Federal Government – Local MPs and electorate details - Other Government Departments - Business and Professional Associations including Chambers of Commerce Number of businesses on the Central Coast and their size List of Manufacturers, what they make and their websites List of businesses servicing Central Coast industries and their capability Map of the Central Coast Business Services Directory ADVERTISING SPACE FOR YOU!!

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property N ews

Sydney investor buys at West Gosford A Sydney investor has paid $1.3 million (GST not applicable) for a multi tenanted industrial property at 8 Bowen Crescent, West Gosford. The property comprises 6 industrial bays, 5 of which have direct exposure from the rear to Manns Road and mostly on 3 year leases yielding a gross rent of approximately $142,000 per annum giving the investor a return of approximately 8.6% per annum. The building of 1,411 sqm is constructed of brick with metal roof and was built about 30 years ago. It stands on a 4,006 lot. The sale was negotiated by Craig McMullen from Citicoast Realty Gosford.

Somersby industrial investment sold Liquidators get $1.65 million for Print National property

An industrial investment property at 6 Davids Close, Somersby has sold for $1,200,000 (GST not applicable) with a strata subdivision in place. The property has 3 tenants, the main ten-

ant being Price Chemicals, with gross rentals of $123,000 per annum giving the buyer an approximate net return of 9.2% . Craig McMullen from Citicoast Realty negotiated the sale.

Liquidators for Print National Nominees Pty Ltd, Deloitte, who were appointed Receivers and Managers on 28 August 2013, have received $1.65 million plus GST from a local business owner. The 16,390 sqm property with 2 adjoining factory buildings and offices was offered for auction on 19 December through agent Geoff Emms of Central Coast Commercial and passed in. It was subsequently sold by negotiation following the auction for the asking price. Print National acquired the property in 2007 paying $1.8 million (Source RP Data).

SAVE ON COMMUNICATION & DATA COSTS Opportunity to connect to the National Broadband Network with superfast upload speeds capability providing voice, data and video links at a significant cost saving. If you are a big data user or producer then we have the perfect location for you right in the heart of Gosford The Digital City.

LEASE NOW

Multiple spaces from 240 sq. to 1200 sq. on one level with NBN connection. Make Gosford City your global or national headquarters. • Enthusiastic labour pool • Excellent public transport links • Enjoy the Central Coast lifestyle For Contact: Rob Wilcox - 4325 0208 CHAPMAN & FRAZER REAL ESTATE 83 MANN ST. GOSFORD 2250

CENTRAL COAST BUSINESS REVIEW April 2014 < Reversed

property

commercial and industrial property for sale/lease

MAN CAVE OR WORKSHOP $199,000 EXCL GST

LONG JETTY-HIGH EXPOSURE POSITION

This is a great property on a corner position with high exposure to approx 30,000 vehicles per day and ample off street parking for your clients. The area is 120m2 (approx) completely fitted out with ovens , fridges, freezers and counter. There is potential to lease up to 350m2 if you require more space. This one is a MUST to inspect! $330N/sqm Incl GST

Offering great exposure and signage 251sqm

A rendered brick industrial unit approx 125m2 to suit Retiree or small business operator. Has small office; WC; translucent roof panels and fluoro lighting.

(approx.) The office boasts an immaculate fit

SOMERSBY IND LAND BARGAINS

WEST GOSFORD

SALE

out with excellent natural light and the high clearance warehouse is packed full of features.

FORRESTERS BEACH

SALE

Iconic Manons House, the freehold property purchase also provides the buyer with business

SAN REMO - CHEAP AS

Torrens title, motivated owner, ideal for professional or retail use, approx 125m2 of quality space with existing fitout . SALE $195,000 + GST

and forward bookings at no extra cost. With beautiful gardens, fully functioning commercial kitchen, dining areas set over two levels.

ERINA LEASE

WYOMING - GREAT LOCATION

At the gateway of one of the largest car dealerships on the Central Coast. Approx 90m2 with glass frontage, side roller door, kitchenette, a/c & internal toilet. Customer parking at the door. Lease $1,698 pm inc outgoings & GST

Ground floor retail space approx 223sqm. Air-

SOMERSBY-VACANT LEVEL LAND WITH DA APPROVAL

107sqm office space with 27sqm terrace, 3 car

Just off the M1 Fwy in Somersby Industrial Estate. Fully serviced block, 2520m2, cleared & level. Comes with DA approval & CC to build 2 adjoining warehouses with floor area of 822m2 + 88m2 office space + 49m2 loading bay in each one. SALE $450,000 + GST

SOMERSBY - RIGHT IN THE SOMERSBY HUB

Great exposure for professional, commercial, business & retail services. Each unit has a ground floor & 1st floor. Both floors fitted out with ceilings, a/c & access to 3 phase power. 2 units have greasetraps & designated as potential food outlets. Below cost from $220,000 + GST

GREEN POINT - UNIQUE CORNER POSITION

Areas available from 100m2 to 250m2. Fantastic corner position with full glass frontage. ducted a/c, loads of parking & quality neighbours in this successful centre. Expressions of Interest to Lease

WEST GOSFORD - LOCATION, SIZE & PLENTY MORE!!!

Large industrial premises approx 741m2 + 50m2 mezzanine & plenty of power, security system, 2 sets of amenities, 5 - 6 parking space, great access & superb location with rear hardstand storage area & 2 large roller doors (one at each end) . LEASE $70,000 pa net + GST

conditioned and wired for phones and cat5 cabling. Located in Erina CBD.

ERINA LEASE spaces, 2 partitioned office, large open plan area, kitchenette, fully cabled, storage units. Well positioned in the Platinum Building.

ERINA LEASE 91sqm space available in the Lifestyle Building, this complimentary tenant mix assures a cross pollination of customers and provides a working relationship between businesses.

4365 0645

“In Liquidation” 4475m2 at end of cul-de-sac with just moderate slope $330,000 excl GST OR Level 4407m2 with DA consent for 2 x 1000m2 factory units $352,000 excl GST (reduced from $545,000).

COMMERCIAL KITCHENS

$299,000 GST N/A

Currently has two tenancies returning $27,600pa net. Suit owner occupier or investor. Ring Geoff for details.

IND UNIT + LOCK UP YARD

FOR LEASE

SOMERSBY IND UNIT

FOR LEASE

WEST GOSFORD LAND

$460,000 Excl GST

GOSFORD INVESTMENT

$1.1M GST N/A

Manns Rd near speed camera, approx 169m2 + storage mezzanines + yard and only $1,600pM gross GST N/A. Modern as new 180m2 + 40m2 carpeted mezzanine office at 218 Wisemans Ferry Rd $20,000pa net.

Cleared and near level, approx 2025m2 with 30M road frontage. Zoned B4 Mixed Use; CBD fringe; 1785m2 site; 364m2 single level building; parking for 17 cars; two professional tenancies with long leases returning $82,423pa net

ERINA WAREHOUSE + YARD FOR LEASE

Approx 952m2 incl air cond office area + large concrete yard. Has exposure to Barralong Rd $105,000pa net. Prices shown with * are inclusive of GST.

Richard Ellis 0416 072 444 Suite 4, 206 The Entrance Road, Erina www.rhcoastal.com

now leasing

imperial shopping centre gosford

TUMBI UMBI - BRILLIANT COMBINATION

Excellent & affordable factory unit, premium quality bathrooms with showers, rear roller door access, shopfront / office areas & plenty of parking. Full brick. Take both (approx 268m2) or your choice of 131m2 or 137m2 bays. SALE $319,000 + GST

TUGGERAH OPPORTUNITY

AMAZING

INVESTMENT

Refurbishment commencing mid 2014 New retail opportunities available Exciting changes in store in the Centre and in Gosford city.

Long Lease with recent commencement date 17/12/2013 & quality international tenant, brilliant fitout & d high exposure. Full net rent of $110,000 pa & substantial bond make this a standout opportunity. SALE $1,200,000 NO GST VISIT OUR WEBSITE FOR ADDITIONAL PROPERTIES and MORE INFORMATION – www.ljhooker.com.au All prices shown GST incl. unless otherwise indicated

LJH COMMERCIAL – CENTRAL COAST

21/1 Reliance Dr, Tuggerah • Ph: 4353 7700

Or email Deborah@imperialshoppingcentre.com.au

CENTRAL COAST BUSINESS REVIEW April 2014

property

TUGGERAH 154 Pacific Highway

SPECIALIST MEDICAL & PROFESSIONAL SUITES Ideally located on the Pacific Highway within the established Tuggerah Straight Commercial Centre, these Specialist Medical & Professional Suites are perfectly situated. Neighbours include Healthscope Medical Centre, PRP Radiology, Pathology, Sports & Spinal Physiotherapy, Chiropractor, Dentist, Psycologists & more. With a variety of suites available and plenty of parking, opportunities include both ground floor and level 1 suites. Tuggerah Medical & Professional Rooms range from 13m2 to 24m2 and start from as little as $1,250 per month +GST. Level 1 accessed via lift or stairs hosts suites from 59m2 with the East Wing Professional Suites ranging from 73m2 to 103m2 there is a size to suit a variety of Professionals including Medical, Financial, Legal etc... Other tenants include BCF, Super Cheap Auto and Romi’s Café and make this an ideal location with plenty of parking. Features include · Flexible lease terms · Very Competitive rentals · Excellent parking · Air-conditioning · Carpets, kitchenette · Balcony access for most suites For further details please contact

Julie Davies on 4355 5111

Deferred commencement for Forresters Beach subdivision Gosford Council has approved a Deferred Commencement Consent for a two lot residential subdivision at 938 The Entrance Road, Forresters Beach. Submitted by Wales & Associates Pty Ltd on 6 November 2013 the consent was approved on 11 February 2014. The approval will see 7 single residential lots developed while an 8th lot will be set aside to reduce environmental impacts on Wamberal Lagoon. One lot will have access to Henrys Road while an access road, to be constructed by the developer will service the remaining lots. A fauna exclusion fence and buffer will be built along The Entrance Road boundary. First Bio-Banking Certificate issued The consent is subject to a Bio-Banking Agreement, the first to be issued in NSW. This removes the requirement to prepare a species impact statement. Mr Wales said construction of the access road is expected to commence around mid-year. In 2011 a consent was granted over the 4,376 sqm site however environmental constraints proved the development to be unviable. Former putt putt golf and driving range rezoned In another example of Gosford Council’s progressive attitude towards development Council, on 17 December 2013 supported the Planning Proposal over four lots at Forresters Beach on the western side of The Entrance Road and comprising 32.4 hectares, formerly a golf driving range and putt putt golf complex, to be zonedR2 Low Density Residential.

For Lease • Four large consulting rooms with basins and examination beds • One procedure room • Full reception, including counter, filing draws and cupboards • Waiting room • Two separate bathrooms • Full kitchen and staff facilities • Secure file storage room • Parking for 7 vehicles

Medical Rooms/Office Accommodation Price: $40,000 + GST & Outgoings This freestanding building has been fully refurbished for medical rooms (formally occupied by GPs), offering quality fit out and presentation together with a prominent high profile location. Complete fit out for medical rooms, ready to occupy, fully air-conditioned and painted throughout.

150 Mann Street, Gosford NSW 2250 CENTRAL COAST BUSINESS REVIEW April 2014

Geoff Tilden 0415 238 846 geoff.tilden@rh.com.au

4324 7744

rh.com.au/gosford

sales Investor buys The Palms Business Park unit An investor has paid $510,000 (GST not applicable) for Unit 13 a 404 sqm warehouse unit at The Palms Business Park, 13 Gibbens Road, West Gosford. The property is leased for 3 years with a 3 year option at $48,222 per annum including Outgoings plus GST. Ty Blanch and Karen Aubrey from LJ Hooker Commercial Central Coast negotiated the sale. Somersby industrial block sold A prime 4,256 sqm near level industrial lot at 65 Chivers Road, Somersby has sold for $285,000 excluding GST. Karen Aubrey from LJ Hooker Commercial Central Coast negotiated the sale. Investor buys Toukley office space A local investor has paid $275,000 excluding GST for a freestanding office building on a 575 sqm site at 197-199 Main Road, Toukley. The sale was negotiated by Ty Blanch and Mark Davies from LJ Hooker Commercial Central Coast. Morisset factory unit sold Unit 5, 31 Alliance Drive, Morisset has sold to Rent a Tent for $185,000 excluding GST. The 194 sqm unit is part of a complex with 4(3) Retail Zoning allowing for many uses including bulky goods and retail sales. Mark Davies and Ty Blanch negotiated the sale.

LEASINGS BOC leases Charmhaven unit Gas supply company BOC Limited has leased Unit 1, 9 O’Hart Close, Charmhaven. Lease details for the 360 sqm unit plus a yard area are 5 years with 5 year option at a rental of $45,000 per annum plus Outgoings and GST. The property includes 3 partitioned offices, shower, toilet, mezzanine storage area, 3 roller doors, fenced hardstand plus car parking. Mark Davies from LJ Hooker Commercial Central Coast negotiated the lease. Financial planner leases at The Entrance Financial planners, Future Wealth Creations, have leased a 94 sqm retail corner space at 1 Coral Street, The Entrance. Terms of the lease are 5 years plus 5 year option at a rental of $27,000 per annum including Outgoings plus GST. Mark Davies from LJ Hooker Commercial Central Coast negotiated the lease.

prestige property reports

Young Guns see ‘The Property Market’ go from strength to strength Tyson Nicholson and Gavin Schwebel, owners and principals of The Property Market, a successful Central Coast real estate agency, have noticed a big shift in the top end of the market in the last 24 months. Tyson Nicholson 33 and Gavin Schwebel 35 may be the youngest real estate proprietors on the Coast and are not afraid to shake things up. Mr Schwebel said ‘The Property Market is a brand that has become known for its expertise in the acreage and lifestyle market’. In 2012 The Property Market traded 27 acreages with an average sale price of close to $700,000 with only one property achieving over $1M. In contrast last year (2013) The Property Market sold over 50 acreages along with a number of waterfronts with an average sale price of approximately $900,000 with 9 properties achieve over $1M and one selling for over $2M. The Property Market dominated acreage sales selling during 2013 selling properties from Somersby to Martinsville and in between. 2014 has shown no signs of easing for the boys having already sold a handful of properties for over $1M and a Wyong

Shire lakefront record at Summerland Point for $2.820M. Mr Nicholson says ‘It is a combination of the Sydney market strengthening in concert with the growth and momentum of our business’. He went on to say “Many agents still don’t seem to grasp how to target and attract the correct style of buyers for these unique lifestyle properties and stubbornly continue to market them as if they were a ‘mortgage belt style’

home. Buyers for these types of properties are not ‘suburb specific’ they are time poor, opportunistic and impulsive and may not even be activity hunting, and we have become very skilled in targeting this type of buyer” . Mr Schwebel said his recent marketing efforts of 16-18 Gordon Ave Summerland Point saw over 40 registered buyers attend initial ‘sneak preview’ champagne open totalling over 70 viewings throughout the entire program with seven registered bidders on the day of the auction selling for $2.82M a result unheard of for that end of the coast. This was hot on the back of the ‘Jilliby House’ result (An architect home, designed by Fergus Scott) marketed by Tyson which set a valley record at $2.3M to a Hong Kong buyer only 2 days before Christmas. Tyson and Gavin are looking to continue the company’s growth and are starting to expand into other key acreage and waterfront locations such as Matcham, Holgate and Lake Macquarie and are currently looking for other polished operators to join with them, to aid in expansion.

Foreign buyer moving into Jillaby The property: 12 William Lane, Jilliby. Known as Jilliby House is an architectdesigned, rural retreat comprising 3 unique, pavilion-like structures, with 5 king-sized bedrooms and 3 bathrooms set on approximately 60 acres with natural billabong with floating jetty, open-fenced and arable acres. A detached and self-contained, two bedroom, dual level guest house is also on the property along with machinery shed, professional horse arena, horse shelters and netted orchard. The price: $2.3 million The buyer: A Hong Kong buyer

Opulence plus with this Summerland Point mansion The property: 16-18 Gordon Avenue, Summerland Point. Absolute waterfront with private jetty on the shores of Lake Macquarie with 5 bedrooms, 4 with private balconies, and 5 bathrooms plus executive study and 6 car garage.

The price: $2.82 million The buyer: The buyer was from a neighbouring suburb.

Gavin Schwebel (l) and Tyson Nicholson

CENTRAL COAST BUSINESS REVIEW April 2014

P R E S T I G E P R O P E R T Y reports

Magenta Shores “The Estates” moves to next stage

Aerial view of Magenta Shores – “The Estates” showing the next stage of the development The Magenta Shores owner, Rich Sea International Pty Ltd have announced that they are about to commence construction of the final 20 lots in the next stage of the development of their prestigious precinct “The Estates”. This follows the sell down of over seventy properties in the two years since Rich Sea acquired the asset that includes the 18-hole golf course and Accor managed resort. Rich Sea recently held a ribbon cutting ceremony attended by Wyong Council Mayor Doug Eaton, marking the beginning of a 14-week civil program that will be carried out by Central Coast contractors Robsons Civil. Mayor Eaton said, “in 2006 Magenta Shores raised the bar in what was achievable with master planned communi-

ties and is without doubt the pinnacle of living and lifestyle on the Central Coast while the location has been paramount to the success of this development.” Magenta Shores has numerous awards and accolades to its name including ranking in the top 30 golf courses in Australia and recently even as high as eighth through Ausgolf. It’s also been awarded Best Resort Course and won Best New Course some years ago Rich Sea International is operating with a “keep it on the Coast” philosophy. Currently their team of sub-consultants and trades are all handpicked from the local area. Commenting on the development the company’s Development Manager Paul Seisums said, “We are currently working

with consenting authorities and we anticipate a new masterplan never before entertained. This will give us a product which will attract local, Sydney and International markets alike. We are anticipating that this masterplan will be revealed this year.” “ The masterplan takes in a variety of accommodation styles, with a real emphasis on lifestyle, fitness and social amenity. It will provide for not only retirees and golfers but the younger fitness and outdoor enthusiast also.” Mr Seisums said that the 211 sqm lots now under development will all have views over the golf course with free standing golf homes and land packages priced from $799,000. “We have been selling properties for between $790,000 and $915,000,” he said.

North facing Saratoga waterfront The property: This 4-bedroom home on a level 1,132 sqm deepwater frontage block features a huge balcony for entertaining, air conditioning, 3 car garage and is fully fenced and security gated. A jetty is shared with the neighbour. The price: $1,337,500 The buyer: A Sydney family. The sale: On the market for 4 weeks and saw a lot of interest. The agent: Stuart Gan from PRD Nationwide Ettalong Beach. CENTRAL COAST BUSINESS REVIEW April 2014

B usiness T ips

RT ADVICE How to avoid paying for employee non-work related injuries MPLOYERS

ur arge can nage rce, trade reduce s comp

By Warwick Ryan, Partner, SWAAB Attorneys

wick Ryan Employers are increasingly becoming aware that allowing an employnt@swaab.com.au

ee to return to work after suffering an injueys - Suites 2/3 especially a non-work related one, can nce Road,ry,ERINA be risky business. If an employee returns to work before they are fit to do so and consequently aggravates his or her condition, the employer may find they are liable for a workers' compensation claim. A recent case has found that in order to protect both parties it is not unreasonable to direct an employee returning from injury to attend a medical assessment with a physician of the employer's choice before commencing back at work.

The Fair Work Commission has upheld a decision by Peak Downs Mine's management to dismiss a worker for failure to attend a medical assessment after an 8 month absence from work due to injury. During the period of absence there had been no evidence of specific steps taken by the worker to prepare for his return to work other than returning to the site with a medical certificate stating that the worker was receiving treatment for a "medical condition". Due to the limited and non-specific documentation relating to the employee's injury, management sought to satisfy itself that the worker was in fact fit to return to work on a mine site, which involved performing potentially dangerous work. In order to confirm this management directed the worker to attend an appointment with a specialist doctor who was specifically trained as an occupational physician, and possessed knowledge of mining operations. The worker failed to comply with the direction to attend the appointment on a number of occasions, and felt that management had no lawful basis upon which to direct

him to attend a medical appointment. The Commission in its decision however stated that an employer has an implied obligation to ensure a safe system of work and a duty of care to all those on their worksites, specifically in relation to their employees. In light of this obligation, the employer's concern regarding whether or not the worker was fit for work was a reasonable concern. Further, the employer was a coal mine operator and therefore also had a statutory obligation to ensure the health and safety of their employees. Under the statutory obligation the Commission held that it was reasonable for management to require the worker to see a specialist of their choosing in order to satisfy compliance with their duties and obligations owed to employees. The decision demonstrates that employers do enjoy some rights in protecting their business as they are able to direct an employee to attend a medical assessment before returning to work. Importantly, a refusal by the employee to do so may be held to be unreasonable thereby entitling the employer to terminate them.

Taking control of your SMSF

David Evers, Partner, Robson Partners

There are many reasons why SelfManaged Super Funds are so popular – especially the control they provide for your investments and your retirement. Members of Self-managed Super Funds (SMSFs) have overwhelmingly stated that having control over their superannuation is the number one reason they use a SMSF. They want control over their investments and their retirement. I’ve out lined the top reasons below. 1. Take control One of the biggest benefits of setting up a SMSF is that people start to take control of their destiny. Superannuation is often your biggest asset (even bigger than your house), but most people don’t understand how much they have, where it is invested and whether it will be enough for them for the rest of their lives.

2. Investment choice With some exceptions, superannuation law doesn’t specify the investments in which superannuation funds can invest. SMSFs have access to a broader range of investment assets than conventional superannuation funds. As well as the usual cash, fixed interest and managed funds, SMSFs also have access to investments such as residential and commercial property. 3. Tax-effective insurance coverage A SMSF is an excellent vehicle for holding death and disability insurance to ensure that you and your dependents are looked after. There are two main advantages to holding insurance in an SMSF: • The premiums are tax deductible to the SMSF • The premiums can be funded from your superannuation contributions or account balance. 4. Borrowing to invest New rules introduced a few years ago allow SMSFs to borrow money to invest, subject to specific criteria. This makes it easier for SMSFs to acquire larger assets such as direct property, and hold the investment in the tax advantaged superannuation environment.

5. Avoiding CGT by selling assets in pension phase Once you start a pension in a SMSF, the investment assets that support that pension are subject to zero tax in the fund. This means that earnings and capital gains on those assets are tax free although you still receive the benefit of any franking credits from share holdings. 6. Estate planning What will happen to your estate after you’re gone? Will your dependents be supported? These are important considerations. Superannuation is likely to be a substantial asset, particularly for people with SMSFs who have higher average account balances. So it is essential to ensure that superannuation funds will be paid to your dependents in the most tax effective way. Superannuation does not automatically get paid to your estate to be dispersed according to your will. 7. Transition to retirement Once you reach age 55 you can start a pension in your SMSF – even if you’re still working. This can be a dynamic strategy as pension payments are tax effective and can supplement your income, particularly if you are moving to part-time employment. One of the greatest advantages of this strategy is that assets within the fund that support the pension are subject to zero tax. CENTRAL COAST BUSINESS REVIEW April 2014

B usiness T ips

“Don’t let bad debtors steal your hard earned” We have all heard or used sayings like: prevention is better than a cure; a stitch in time saves nine; and it’s better to have a fence at the top of a cliff than an ambulance at the bottom. For many years Credit Management, or Debt Collection companies, have focused solely on collecting overdue accounts not on preventing them, the apparent logic being, why prevent something that makes you money? EC Credit Control is a credit management company with a difference. Not only do they collect overdue accounts they also work with business owners to implement effective systems to protect the business. Creating customised and industry specific Terms of Trade (including Credit Applications, Quote Forms, Variation Forms, Personal Guarantees etc, as well as Building contracts for both commercial and domestic work) that fit in with how the business

transacts with its clients, giving the business access to credit checking, credit monitoring facility through their strategic partnership with credit bureau, Veda. With the recent changes in legislation which now sees the PPSA (Personal Property Securities Act) in place, it is vital that clients secure their interest and register correctly and become a secured creditor instead of being unsecured and maybe losing “the lot” in a liquidation scenario. This new legislation is simple to understand and easy to register your interest to ensure your protection. Having compliant terms in place and registering all your credit account customers on the PPSR (which EC Credit Control will do for a minimum fee) for 7 years is a “Set and Forget” peace of mind of ensuring all your creditors are secured !! EC Credit Control has been helping Australasian businesses since 1989. EC Credit Control understands that each busi-

From gangbusters to ‘gone bust’ in the blink of an eye

By Mitchell Thompson, Financial Planner, Clearview Growing a successful business can be a double edged sword; the things that make you successful can often also create the greatest risks. Local ClearView Financial Planner, Mitchell Thompson, sheds some light on some issues that are just too big to ignore for any business owner. “I see a lot of successful business owners who may be generating good income, but often they don’t realise the hidden threats hanging over their heads. The first step I always recommend is to preserve the viability of their business against the major risks it faces. Disaster proofing the business Mitchell described the ‘double edged sword’ of business success. “The thing that makes a successful business tick is not its product or service or its physical assets, but rather it is the skill and drive of the business owners and the key employees that make things really happen. If a key employee suddenly dies or becomes disabled then business income

and credit could quickly dry up and the business is left on a knife edge. The key employee has suddenly become a key liability, but this may easily be solved very efficiently with the right financial advice and insurance planning.” “It’s a similar risk when business partners have not insured each other against one of them dying or becoming disabled. The remaining partner may need to have the funds to buy out the other partners’ share and provide a smooth transfer of ownership.” Creating financial freedom Mitchell went on to explain how he can assist business owners to grow their personal financial freedom. “Once the foundation of risk protection is in place, we can then build investment and superannuation strategies that can grow wealth and create long term financial independence. I haven’t met a business person yet that doesn’t work hard for what they earn, so it is vital to make sure that the money they invest for their future is working just as hard for them.” To get help on any of these issues, Mitchell can be contacted on 4325 4030. The information provided in this editorial is general advice only and doesn’t take into account your personal objectives, financial situation or needs (‘Circumstances’). Before acting on this, you should consider the appropriateness of the information to your Circumstances and read the relevant Product Disclosure Statement.

ness is as unique as the people that are behind it. EC Credit Control has area managers that actually care about your business and will take the time to sit down with you to discuss what you need, and will show you how to protect your business and how to use the various credit management tools available. Your local Area Manager is Ray Chartres, who has been servicing the local area for the past 13 years and over this time has developed a strong reputation for providing solutions to local businesses. Now seen as a subject matter expert in Credit Management issues, Ray is often called upon to consult with businesses in order to ensure both systems and processes are set up to meet "best practice" in an ever changing and often volatile economy. Ray is available for a “no obligation” appointment and to arrange, can be contacted on 04 14476 490.

What are 10 things an astronaut and insurance broker have in common?

By Darren Hutton, Regional Manager NSW Broking Division of Insurance House In the February edition of CCBR we talked about the 8 Key Performance Areas (KPA’s) you should use to select your professional advisers . Those KPA’s were the same ones used to select an AFL Head Coach. Unfortunately, all too often these criteria are ignored in favour of the cheap or easy solutions that lead to poor outcomes. This month I have referred to a presentation I attended by Dr Greg Chamitoff, NASA Astronaut and Mission Specialist on the last flight of the Space Shuttle Endeavour. With so many people and resources required to achieve a successful space mission, Greg identified his top 10 factors in achieving a successful partnership. Just like the AFL coaching KPA’s, they are factors you should consider when partnering with a professional advisor; • Promises – success from commitment • Inter-dependable – partnering for success • Communication – critical at all times • Personal Relationships – must be based on respect and trust continued on page 27

CENTRAL COAST BUSINESS REVIEW April 2014

continued artic l es

Senate committee hears local concerns on broadband In short, expectations were set high but, in many cases, they were not being met... The frustrations of people in areas like the Central Coast are real, but it is not my job to continue setting unrealistic expectations... The important issue is that it delivers the speeds people need today and has the capac-

Good turnout for manufacturers’ event Keith Whelan followed on from the government presenters to speak on Grant applications, understanding eligibility, how to write them, the importance of being clear on requirements, the element of Community Capacity building, just to mention a few key points. Keith presented in 15 minutes a taste of his day long workshops. The final presentations came from our host business Open Shutters. Open Shutters is a family business and have been located here at Berkeley Vale for 18 years. They are the only producer of plantation shutters in Australia in an extremely competitive market. Their products are sold in most capital cities on a make to order basis. Open Shutters have taken advantage of three programs recently. Marion Mikkelsen CEO and Gail Cotrill , Innovation Champion, spoke about their business development over time and how they went through the three programmes. In particular they spoke about the Research in Business programme ( RIB) where funding

continued from page 7

ity to be upgraded as demand requires... So it is not helpful to tell people they are not getting the NBN when in fact they will. It is not helpful to tell people that 50 megabits per second or 100 megabits per second is not enough for their needs when in almost all cases it will be. And it is not helpful to say that the project CONTINUED FROM PAGE 8

is matched on a dollar for dollar basis up to $50,000 to place a researcher from a university or public research agencies into businesses, to help develop and implement a new idea with commercial potential. The event ended with all the presenters coming back to the stage to take questions followed by a plant tour and networking and the customary acknowledgement of presenters, hosts and sponsors. “The event was a great start to our calendar of events with a number of new companies attending and a strong representation of Manufacturers” Frank Sammut said. Central Coast Manufacturing Connect’s next event will be a forum on the regional airport which will be held at the Wyong Council Chambers at 6.00 p.m. Tuesday 15th April. More details can be found at http://www.ccmconnect.com.au/index. php/event-calendar/81-regional-airportforum-and-discussion

Coal mine being considered by PAC but detractors determined efits that are essential for the growth of our regional economy. The Wallarah 2 Coal Project would see: • significantly increase job opportunities for residents of the Central Coast, with an assurance of a 70% local recruitment policy, • creating of more than 1000 direct and indirect jobs at the peak of construction, and 300 direct jobs across the 28-year operational life of the mine,

• creating more than 500 local flow-on jobs in sectors such as manufacturing, retail, hospitality, building, transport and services, • driving an anticipated $600 million into regional economic output each year, • increasing household income across the Central Coast by close to $80 million annually, throughout the life of the mine, • protecting the local environment , • safeguarding the water supply and surface

What are 10 things an astronaut and insurance broker have in common? continued from page 26

• Efficiency – through shared resources • Best Practice – applied skills from each partner • Standards – for systems and decisions • Language and Culture – alignment • Redundancy – ability to survive failures • Bargaining Power – achieving more together than alone. Are you currently so well aligned to your professional advisers that you can tick all 10 boxes identified by our mission specialist? Take the time to understand what is it

you need from your professional advisers, make relevant enquiries and be prepared to pay the right price. By the time you work out whether you have received and acted on the right advice, it may well be too late. At Insurance House Central Coast we believe we meet the relevant criteria, but what really matters to us is what you think. As Astronauts we make great Insurance Brokers. Visit our website or TV site today to see some personal profiles of our Central Coast staff or call me on 1300305834.

has ground to a halt when it certainly has not. Mr Switkowski obviously is not taking into account the rapid changes that are exponentially taking place in the internet world which impacts on everyone who uses it on a daily basis whether for business, education, health and for personal use.

Ourimbah a university town Continued from page 18

do however, Ourimbah residents are up in arms as they don’t want their town to change from the village it was fifty years ago before the expressway took all the traffic away. They are getting backed up by Wyong Council who consider the proposal to be an “overdevelopment of the site” and commented on the bulk and scale of the building and said it was not compatible with the local character. Gregory’s plan is for a 100 unit development overlooking the present retail strip, Pacific Highway and across the valley. It would comprise common areas on each floor, gymnasium, library, audio visual room for movies and music, recreation room and of course would be connected to high speed internet to facilitate student’s studies. There would be extensive security video coverage of the building along with the usual access security cards, keys etc.

continued from page 13

and underground water regimes, The NSW Planning Assessment Commission is an independent body constituted under Schedule 3 of the Environmental Planning and Assessment Act 1979 (EP&A Act) and is an independent panel of experts in planning, architecture, the environment, urban design, land economics, traffic and transport, law, engineering, tourism, heritage or government and public administration.

EFFECTIVE AFFORDABLE ADVERTISING Do you provide a service or sell products to businesses? FOR MORE INFORMATION PHONE 4367 0733 edgaradams@ ccbusinessreview.com.au CENTRAL COAST BUSINESS REVIEW April 2014

E v ents P hotographs

Economic breakfast draws big crowd Two hundred of the Central Coastâ&#x20AC;&#x2122;s business leaders packed The Showroom at Mingara Club in early March to hear presentations on the Central Coast economy as well as the global and national economy. (see story page 10)

Dr Anton Kriz Chairman Innov8 Central Coast, Graham Baker, Innovation Facilitator to Central Coast, Samantha Babcock, Project Manager Innov8Central Coast and Frank Sammut Executive Officer Central Coast Manufacturers Connect

Trevor Gerdsen, Director Regional Campuses University of Newcastle and Caroline Veldhuizen, Senior Research Fellow HVRF

Guests at the Economic Breakfast at Mingara Club

Member for Gosford Chris Holstein MP with lawyer Peter Kernan from Watts McCray Lawyers

Sam and Mick Lentini from East Coast Beverages

Wyong Councillor Lloyd Taylor with Edgar Adams Editor of CCBR

CENTRAL COAST BUSINESS REVIEW April 2014

TrendPak Managing Director, Stephen Hyde with Margaret Hasseltine, Director New Climate

Karen Mint, Department of Premier & Cabinet, Matthew Wales, President Peninsula Chamber of Commerce, Peter Brown and Eddie Bernard, NSW Trade and Investment

E v ents C a l endar

Central Coast business events calendar Event holder Central Coast Manufacturing Connect Central Coast Business Enterprise Centre Central Coast Business Enterprise Centre Digital Enterprise Central Coast NSW Trade and Investment

Description Wyong Airport Forum Modern Sales Techniques Part B Writing Your Winner Business Proposal Business Best Practice Hub Aged Care Conference on the Coast Professional Facebook Marketing for Central Coast Business Enterprise Centre small Business (Advanced) Digital Enterprise Central Coast Online Marketing, LinkedIn, Etc Digital Enterprise Central Coast Apps & Tools Professional Facebook Marketing for Central Coast Business Enterprise Centre Small Business - Beginners Digital Enterprise Central Coast Online Opportunities Digital Enterprise Central Coast Data, Privacy and Security Professional Facebook Marketing for Central Coast Business Enterprise Centre Small Business - Beginners Digital Enterprise Central Coast Building Websites Digital Enterprise Central Coast Online Transactions Innov8Central Central Coast Innovation Summit Digital Enterprise Central Coast Apps & Tools

Date Tue 15 Apr 2014 Thu 17 Apr 2014 Thu 24 Apr 2014 Tue 29 Apr 2014 Tue 29 & Wed 30 Apr 2014

Information www.ccmconnect.com.au www.ccmentor.com.au www.ccmentor.com.au digitalenterprise-centralcoast.com centralcoastupdate.business.nsw.gov.au

Wed 30 Apr 2014

www.ccmentor.com.au

Wed 30 Apr 2014 Mon 5 May 2014

digitalenterprise-centralcoast.com digitalenterprise-centralcoast.com

Wed 7 May 2014

www.ccmentor.com.au

Wed 7 May 2014 Fri 9 May 2014

digitalenterprise-centralcoast.com digitalenterprise-centralcoast.com

Wed 14 May 2014

www.ccmentor.com.au digitalenterprise-centralcoast.com digitalenterprise-centralcoast.com www.innov8central.com.au digitalenterprise-centralcoast.com

BIZ+

Networking Meeting

East Gosford Chamber of Commerce Erina Chamber of Commerce Gosford District Chamber of Commerce The Entrance & District Chamber of Commerce Northern Lakes Regional Business Chamber The Peninsula Chamber of Commerce

Members Meeting Members Meeting Members Meeting

Thu 15 May 2014 Mon 19 May 2014 Thu 22 May 2014 Mon 26 May 2014 Every Thursday from 7.30am Erina Leagues Club Second Monday of the month Third Wednesday of the month Second Wednesday of the month

Members Meeting

First Wednesday of the month

www.theentrancecc.com.au

Members Meeting

Second Tuesday of the month

www.northernlakes.net.au

Members Meeting

www.peninsulachamber.asn.au

Wyong Chamber of Commerce

Members Meeting

Second Monday of the month Fourth Tuesday every second month (except Dec/Jan)

network@bizplus.com.au ken@howas.com.au info@erinachamber.com.au www.gosfordchamber.com.au

www.wyongchamber.com.au

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The Coast’s newest Business Bar and the right place to hold your next business function. Fountain Plaza, ERINA Call Nicole on 4365 0767 for more information about your next business function or event

Modern cuisine with healthy options, all cooking done on-site Catering for vegetarian & gluten free Specialising in corporate catering di MANFREDI coffee. Shop 1/9 Williams Court, Gosford – 4323 6669 Shop 2/12 Kurrawyba Ave, Terrigal – 4385 3627 Shop 7/1 Pioneer Ave, Tuggerah – 4351 0834

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CENTRAL COAST BUSINESS REVIEW April 2014

F unny B usiness

There was once a young man who, in his youth, professed his desire to become a great writer. When asked to define ‘great’, he said, “I want to write stuff that the whole world will read, stuff that people will react to on a truly emotional level, stuff that will make them scream, cry, howl in pain and anger”. He now works for Microsoft writing error messages. Reaching the end of a job interview, the Human Resources person asked the young engineer fresh out of University, “And what starting salary were you looking for?” The engineer said, “In the neighbourhood of $100,000 a year, depending on the benefits package.” The HR person said, “Well, what would you say to a package of 5 weeks vacation, 14 paid holidays, full medical and dental, company matching retirement fund to 50% of salary, and a company car leased every 2 years - say a red Corvette?” The engineer sat up straight and said, “Wow!!! Are you kidding?” And the HR person said, “Certainly, ... but you started it.” The boss was complaining in our staff meeting the other day that he wasn’t getting any respect. Later that morning he went to a local sign shop and bought a small sign that read: “I’m the Boss!” He then taped it to his office door. Later that day when he returned from lunch, he found that the sign had gone. Asking who had taken it, he was told, “Your wife called, she took it back!” Fresh out of business school, the young man answered a want ad for an accountant. Now he was being interviewed by a highly agitated, arrogant little man who ran a small business that he had started from scratch.

CENTRAL COAST BUSINESS REVIEW April 2014

“I need someone with an accounting degree,” the man said. “But mainly, I’m looking for someone to do my worrying for me.” “How’s that?” the would-be accountant asked. “I worry about a lot of things,” the man said. “But I don’t want to have to worry about money. Your job will be to take all the money worries off my back.” “I see,” the accountant said. “And how much will my position pay?” “I’ll start you at eighty five thousand,” responded the owner decisively. “Eighty five thousand dollars!” the accountant exclaimed. “How can such a small business afford a sum like that?” “That,” the owner said, “is your first worry. Now get to work!” When I take a long time, I am slow. When my boss takes a long time, he is thorough.

When I don’t do it, I am lazy. When my boss doesn’t do it, he’s too busy. When I do it without being told, I’m trying to be smart. When my boss does the same, that is initiative. When I please my boss, that’s brownnosing. When my boss pleases his boss, that’s co-operating. When I do good, my boss never remembers. When I do wrong, he never forgets.

Quote of the month ‘A leader is best when people barely know he exists, not so good when people obey and acclaim him, worse when they despise him... But of a good leader who talks little when his work is done, his aim fulfilled, they will say, “We did it ourselves”. ‘ Lao Tzu

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