April 2013 edition of Central Coast Business Review

Print Post Approved – PP212564/0002

Vol 24 April 2013

Published monthly (except January)

Gosford Council open for business Erina Chamber pitches for early broadband rollout CCRDC lodges revised Gosford Waterfront submission

f e at u r e : B U S I N E S S TRA I N I N G G U I D E - pag e s 24 - 27

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IN THIS ISSUE

Cover story

Special feature

4 Gosford Council’s Open for Business – Under New Management strategy

24-27 Business training guide

Regular features

Business News

6

Edgar Adams Editorial

Gosford Council now open for business

8 Erina Chamber of Commerce pitches for early broadband rollout

8

Broadband News

9 CCRDC lodges revised Gosford Waterfront submission

11

Manufacturing News

12

Building Industry News

14

Business Briefs

16

Property News

23

Business Tips

28

Events calendar

30

Funny Business

7

Innovation Summit 2013

10 New Board members for CCRDC 10 Bias Boating takes distribution back to Sydney 11 Avoca Engineering takes on engineering plastics 11 CC Manufacturing Connect 2 years on 12 Gosford Council approves first major residential project in years 13 Craftsmen prepare for Awards 14 Peninsula Chamber re-elects long serving President 14 French dining at Terrigal 15 UltraServe appoints Channel Manager 15

Front cover: Gosford Council Chambers’ Under New Management – Open for Business

New owner for Le Chat Noir

18 Commercial and Industrial Properties for Sale / Lease 19 Hardys Bay RSL on the block 23 Are Penalty Rates here to stay?

Contact

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

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CENTRAL COAST BUSINESS REVIEW

3

cov e r story

Gosford Council’s Open for Business – Under New Management strategy In late September last year the residents of Gosford City voted for a change to the way Gosford Council has been run for the past thirty and more years and it’s four months since this new Council appointed a new General Manager with the brief to turn the City around.

It seems an impossibility that, in this short time, an organisation that has done all it can to turn away business and investment could be turned around so quickly.

And while the new culture at Gosford obviously hasn’t permeated all the way through the organisation General Manager, Paul Anderson simply says, “we are open for business, get on the bus or get off.” It’s a simple message but appears to be one that everyone should be taking seriously.

He is also quick to say that everything cannot be done all at once.

It will take time but he, supported by an enthusiastic and committed Mayor, and certainly all Councillors, are on a trajectory that will make Gosford CBD the Capital of the Central Coast (as defined in the State Government’s Central Coast Regional Strategy) and bring the whole Gosford Local Government Area with it.

It now appears that Paul Anderson did a lot of homework before he applied for the job at Gosford and from when he was appointed, before Christmas, he did even more. He knew what he was getting into,

he knew that he had a Council that was right behind him and he knew the challenge. He hasn’t let the grass grow under his feet.

So it is that from this month Gosford Council has declared itself Under New Management – Open for Business and what it means for the community moving forward.

In an interview with CCBR, just prior to going to press, Mr Anderson and Mayor Lawrie McKinna outlined their Strategy to make Gosford a proud, vibrant forward thinking community.

Their Under New Management – Open for Business strategy is to mount a campaign that will: • Be seeking investment, • Encouraging development, • Creating jobs, • Embracing new technologies, • Building community pride, • Delivering community expectations, and • Implementing structures, policies and processes that are aligned to the strategy.

Mr Anderson said that the essential ingredient to achieve these goals is a new united council lead by an enthusiastic and committed Mayor and a new General Manager working together rather than against one another.

Importantly, all ten Councillors totally support the Under New Management –

Open for Business campaign.

Also, is the creation of a new workplace culture and ‘can do’ attitude. If ever an organisation needed a workplace culture change Gosford Council has to be it and Paul Anderson is putting the Lone Nut Theory* (*see later) to work as part of his own management plan to bring everyone along with him.

Both the Mayor and General Manager said that they would be listening to the community about service level expectations and important issues for the community as we move forward. “And we will be thinking outside the box to find mutually beneficial solutions to problems and issues,” they said.

Probably the best example of this last point is Council’s approval of the Mangrove Mountain Medical Centre in early February which under past thinking would never have got off the ground.

Organisational Review Mr Anderson said that he had already reviewed the organisation’s structure and implemented an interim structure that has seen a reorganisation of functions and business units, “so that we can ensure that our business practices better satisfy the community’s needs while we put a permanent structure in place.”

“This new structure will look to streamline services, encourage efficiency and cre-

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April 2013

Cover story

ate greater accessibility to all officers and departments.” he said.

Commitment to investment and development Getting investment and new developments going in Gosford are top-of-mind for Council which is now totally committed to proactively create investment and development through a renewed confidence in Gosford and Council.

Both the Mayor and General Manager said Council will support the Central Coast Regional Development Corporation’s new Waterfront Development submission to the Minister and support the amendment of planning controls to achieve this.

“Our focus is now on working together with the community to find mutually beneficial solutions to difficult development applications.”

This is not talk. Only last month Council approved the first major residential project in years at East Gosford (see Page 13).

Again, under previous councils this project of 15 luxury residential town homes and terraces that will create a lot of local building jobs would have been killed off but not before the developer had spent a fortune trying to make it work.

In one stroke property developers and builders have been shown that the new regime means what it says.

April 2013

Gosford Council General Manager, Paul Anderson (l) with Mayor, Lawrie McKinna (r )

Focus on accountability Mr Anderson said that under his leadership there would be a focus on accountability, outcomes, continuous improvement and efficiencies at all levels.

He said, “Every project, internal and external will be viewed against this simple criteria: • Is it good for Gosford • Is it good for the Community • Is it good for the Central Coast

What it all means Both the Mayor and General Manager know where they and Council are going with their Under New Management – Open for Business campaign.

It means: • a more efficient and accessible council which delivers on commitments,

• a united council working together to get things done, • working together with the community to achieve common goals in line with community priorities, • improvement of the infrastructure, • a stronger local economy, and • increased employment and education opportunities.

* The term “lone nut theory” has been ascribed to the basis of the idea that a single individual can actually have a dramatic effect on the course of events. The bigger the event, the less likely we are to believe that it could be the work of a single individual. So we believe it must be the work of a collective group rather than a lone nut.

CENTRAL COAST BUSINESS REVIEW

5

E D I TOR I A L Edgar Adams discusses local issues

Gosford Council now Open for Business This issue of CCBR has to be one of the most positive I have written in many years. Because it’s not about what might happen or could happen and in most cases never did. It is about what is happening in Gosford right now.

In the past two years we have written about how new management at Wyong Council has turned that organisation around and last month we were able to report on two very important appointments in their planning and development department that has totally changed the dynamics at Wyong.

Wyong is on its way.

Now it’s Gosford’s turn and the changes that were made at the Local Government Elections in September only six months ago are bearing fruit, real fruit.

The new General Manager, with full support from the Mayor and his Councillors, has moved quickly to get them and his senior staff behind him.

He has a big job to do but he came in with his eyes wide open and obviously knew exactly what needed to be done right from the start.

Three months and Gosford Council is changing from one of abject negativity to one with a ‘can do” attitude.

Paul Anderson’s Under New Management – Open for Business strategy is the catalyst to get Gosford moving,

encourage development and bring in investment.

It’s working already. The Mangrove Mountain Medical Centre and the new residential development at East Gosford would never have got off the ground under policies which staff ruthlessly enforced.

Of course in all this is one caveat and this is that there is a proportion of the community who want and expect everything to stay the same no matter how unreasonable or selfish that may be. This group doesn’t want the world to change but it has and Gosford, and the rest of the Central Coast, is one of the most economically deprived regions in the state.

All because councillors in the past have pandered to this small myopic group of activists.

Our new councillors will need to be strong and forward thinking. At this stage they are certainly on the right track.

With our two Councils, Gosford and Wyong now being so proactive it has to give us all good reason to be very confident about the future of our Region.

The opportunities on the Central Coast are endless. Now’s the time to take advantage and make the place one we can be proud of.

The Central Coast Regional Development Corporation has submitted

a revised plan for the Gosford Waterfront (see page 9).

It’s along the lines of what was put forward originally in The Gosford Challenge, which was a total community effort.

There is no doubt that the Gosford waterfront must be redeveloped but firstly the Planning Minister has to approve of a new Development Control Plan for the precinct and that includes the Gosford Primary School site.

It’s obvious that the Lend Lease proposal was over the top but they were the only ones who were interested in investing in Gosford. Beggars can’t be choosers!

Still there are bound to be plenty of naysayers some of whom have strong connections with the Government.

We need to let our local Members of Parliament know what is needed to get our economy moving, create jobs and change Gosford for the better.

It’s up to us. CCBR will be doing its bit, you can be guaranteed.

Continued on page 23

Hear Edgar Adams’ business comment 8.10am each Monday.

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April 2013

Business News

Innovation Summit 2013 This year the Central Coast Innovation Summit will be held on the 13th June 2013. On the back of two highly successful summits in the past two years this year’s summit will explore new business ideas and models that capitalise on the next wave of innovation. The theme of the summit is “Catching the Next Wave of innovation: A resource efficient Digitally Connected Community”.

The Summit takes its theme from the book “The Sixth Wave” by James Bradfield Moody and Bianca Nogrady. THE SIXTH WAVE is a popular business book built around extensive research with predictions and a roadmap to the future and explores how to succeed in a resourcelimited world. The summit will explore the opportunity of coupling sustainability with digital technology to create “a resource efficient digitally connected community”. The key for business is to work out how to take advantage of such opportunities.

The summit will host nationally renowned speakers from the Carbon Climate Institute, Carbon Arts and the University of Newcastle. There will be a special guest appearance from James Moody. It will also showcase local organisations that have adopted sixth wave thinking in their business practices!

The summit will also be the platform for Innov8central to report on its progress over the past twelve months on the Central

By Frank Sammut

Participants at the inaugural 2012 Innovation Summit

Coast innovation plan. Caroline Veldhuizen who has been monitoring the plan’s implementation will present results from her investigations including a major Central Coast business innovation survey. The results have identified major issues for the region and will help inform our innovation strategy going forward. Dr Anton Kriz, the Chair of the Innovation Strategy will assess where we are as a community and where we need to go given this new level of data and evidence. Businesses need better information in what is a rapidly changing environment and so this type of information is critical.

The role of innovation is now a central tenet of national and regional policy and one can expect some important implica-

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tions in the lead up to the next Federal election. The aim of this year’s Summit is to provide exciting and informative speakers with plenty of food-for-thought for those looking to understand and take advantage of this new sixth wave of innovation. Finding ways to become more efficient and at the same time more effective is the key to business going forward.

Grabbing hold of smart technologies and using these to your advantage is a key.

The summit will be held at Mingara in the showroom on Thursday 13th June commencing at 8.30am and will conclude at midday. Registration for the event is now open. More information can be found at www.innov8central.com.au. or by contacting innov8central on 0243494953.

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B roadband N ews

Erina Chamber of Commerce pitches for early broadband rollout Erina Chamber of Commerce has taken the initiative and made a submission to the NBN Co, with the support of Member for Robertson, Deborah O’Neill for the broadband rollout to be extended to Erina as soon as possible.

The Chamber has made a compelling business case based on the business precinct and surrounding industrial and residential area that makes up a population of around 16,000 people and over 1,000 businesses.

These businesses include regional business banking centres for all the major banks plus other finance houses, major advertising agencies, national accounting firms, medical services that include three medical imaging centres, day surgery hospital and medical centres, national internet providers and web designers and software companies as well as one of Australia’s leading cloud hosting and managed services providers, UltraServe and animation house, Planet 55 Studios.

The Erina exchange has a critical shortage of capacity resulting in many new businesses to the Erina precinct being unable to receive what is considered basic standard ADSL2 connection. These businesses must simply sit on a waiting list for an indeterminate amount of time.

The past few months have seen some of those newly relocated businesses spending thousands of dollars to pull in

Edgar Adams, Dr Tony Eyers, David Abrahams,, Sue Liptrott (Erina Chamber Executive Officer), Trent Williams, Deborah O’Neill (with Business Case from Erina Chamber) andTim Gunasinghe

Optus fibre cabling to ensure continued communication flow.

The expansion of the Erina Business District over the past five years has made it the Central Coast’s leading business hub.

At present the NBN Co has Erina down for connection within the next three years while Gosford will be connected by the end of April and surrounding areas including East Gosford connected in the following months.

Erina Chamber is the first Chamber on the Central Coast to pick up on the benefits of the broadband for their members.

Indicating their commitment to the Central Coast as a result of the strong

community support for high speed broadband NBN Co’s General Manager – External Affairs, Trent Williams, made a flying trip from Melbourne in late March to attend a meeting, facilitated by Ms O’Neill, with a delegation from the Erina Chamber headed by President Tim Gunasinghe, Chairman of RDA Central Coast, David Abrahams and Central Coast Broadband Infrastructure Group member Edgar Adams and NBN training consultant, Dr Tony Eyers Mr Williams was presented with the Chamber’s Business Case for an earlier rollout of broadband to Erina which is currently three years away, but is committed.

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April 2013

general News

CCRDC lodges revised Gosford Waterfront submission The Central Coast Regional Development Corporation (CCRDC) has announced it has lodged a revised submission to amend planning controls for part of the Gosford CBD with the Department of Planning and Infrastructure.

CCRDC Chairman, John Taylor, said the revised submission lodged on March 1st addresses the concerns expressed by the public in respect to the previous application for The Landing.

“A new development control plan (DCP) will set the stage for the CCRDC to recommence our work revitalising Gosford, which is the key to securing the social and economic future of the whole of the Central Coast,” Mr Taylor said.

“If approved, new planning controls will allow development that will create up to 3,000 new jobs and so facilitate future development of Gosford, creating further jobs and growing the broader regional economy.

“This approach ensures we keep the ball rolling in delivering the vision for the Central Coast outlined in the popular Our City Our Destiny Master Plan developed by the community through The Gosford Challenge.

“Going back to basics and focusing on a new land use framework shows

Gosford Waterfront – area proposed for redevelopment

our commitment to consultation and acknowledgement that taking small steps through the planning process is the best way to move forward.

“A new DCP will guide development of the Stage 1 site in the Gosford CBD, allowing us to go to market and seek interest from potential developers in creating a vibrant, desirable and sustainable hub.”

Gosford City Council Mayor, Lawrie McKinna welcomed the CCRDC’s move to put forward a revised submission for the Gosford waterfront to the Department of Planning and Infrastructure.

“Revisiting planning controls for this important part of the Gosford CBD is an opportunity for the whole community

to return to the ideas that inspired the Gosford Challenge and the City’s Master Plan Our City Our Destiny,” he said.

“By returning to the original principles of Our City Our Destiny, we have an opportunity to unite business, the community and the government in getting Gosford going.”

Mr Taylor said the new planning controls are the first step in delivering much-needed community facilities such as a new Regional Performing Arts and Conference Centre, improvements to Gosford City Park as well as significant commercial office space and improved infrastructure.

The revised submission will be on public exhibition until 5 April 2013.

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business N ews

New Board members for CCRDC The Central Coast Regional Development Corporation (CCRDC) has announced a renewed agenda for 2013 aimed at kickstarting the revitalisation of Gosford into a world-class, regional city.

Chairman, John Taylor, said reviving the regional economy and boosting job creation in the Central Coast was top of the corporation’s plans for 2013.

“It’s time to make the Our City Our Destiny Gosford City Centre Masterplan work for the Central Coast,” said Mr Taylor.

“This blueprint clearly outlined that reinvigorating the City Precinct is a key priority for the region. We will restore the momentum of the Masterplan, to get things moving again on the Central Coast in 2013.”

Mr Taylor said that as part of the CCRDC’s refreshed approach, four new Board members had joined the organisation this year.

“The CCRDC is very lucky to have Paul Anderson, Graeme Inchley, Monique Marks and Kevin Gregory join the Board.”

“Along with current local Board members Ken Jolly AM, Michael Whittaker and Stephen Brahams, the new team will be powerful advocates for the Central Coast community,” Mr John Taylor Taylor said.

In addition, Board member Graeme Inchley has taken up the role of full time Executive Manager in 2013.

“I welcome Graeme to this role and look forward to his continuing contribution to the Central Coast through the CCRDC. He is a great supporter of the Central Coast community and very committed to ensuring a bright future for the region’s young people and will give the organisation renewed impetus, allowing us to get down to business and moving things forward.”

CCRDC Directors – who are they?

John Taylor, Chairman Chairman, Confluence Project Management Board Member, Health & Infrastructure Board Ken Jolly AM (Deputy Chairman) Chairman, Scholastic Australia & New Zealand Paul Anderson (new 2013) General Manager, Gosford City Council Michael Whittaker General Manager, Wyong Shire Council Stephen Brahams Director International Development, Sandrove Brahams Andrew Jackson Executive Director, Strategies and Infrastructure Planning, Department of Planning & Infrastructure Sam Haddad Director General, Department of Planning & Infrastructure Monique Marks (new 2013) Managing Director, Bluetongue Stadium Graeme Inchley (new late 2012) Managing Director, Ellton Energy Pty Ltd Kevin Gregory (new late 2012) Owner, Landin Realty

Bias Boating takes distribution back to Sydney Boating and marine supplies company Bias Boating Warehouse is to relocate their warehousing and distribution business back to Sydney.

They will however retain their retail presence locating a new store on the Fiveways Roundabout at Wyoming and main-

taining their Tuggerah store. They also operate a further six stores in NSW, five in Queensland and one store each in Western Australia and Northern Territory.

Managing Director, Lance Tegg said that the move to West Gosford some six years ago was not a good one. “We have a very large

customer base and mail order business spread across Australia and overseas and almost all of our stock is imported. This means that we have to get our stock from the port at Botany to Gosford and then take it back to Western Sydney from where delivery takes place. The additional cost is substantial,” he said.

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manufacturing N ews

Avoca Engineering takes on engineering plastics Avoca Engineering a world-class leader in CNC machining, repetition engineering and tool making has added the supply of engineering plastics to their range of engineering services.

Marketing Director, Martin Tanti, said that while the company had been working with engineering plastics for a long time there isn’t a stockist on the Central Coast or the Hunter region.

The ER range includes; acetal, nylon, polyethylene, PVC, polycarbonate and Teflon for use in the pharmaceutical, medical and food industries.

Established in 1991 by Martin Tanti and

Udo Scholl, Avoca Engineering moved into new purpose-built premises at North Wyong, from Tuggerah, five years ago and currently employ a staff of twenty-five including four tradesmen on 457 Visas and three apprentices who they are training.

Commenting on Avoca’s 457 tradesmen Mr Tanti said, “the mines are consuming tradesmen so they are scarce. Because of our high quality standards we can’t just employ any tradesman. We need the best of the best and those who we have on our payroll are doing a great job.”

The company has appointed Michael Davidson Business Development Manager

Martin Tanti and Michael Davidson

who will be responsible for developing the engineering plastics business.

A qualified draughtsman, Mr Davidson was formerly with One Steel at Tuggerah.

CC Manufacturing Connect – 2 years on Frank Sammut – Executive Officer Central Coast Manufacturing Connect

May 2013 will mark two years of operations for Central Coast Manufacturing Connect.

The experience of the past two years and the change in climate for the manufacturing industry had given the CCMC board food for thought at a strategy session held late last year. As a result the board reviewed its objec-

April 2013

tives and refreshed its vision and mission.

Frank Sammut the executive officer of CCMC said the board worked effectively during its strategy session to clearly articulate its goals for the coming 18 months.

“CCMC has to work hard to be relevant to the manufacturing community by providing offerings that are relevant and executable” As part its engagement strategy with manufacturers the launch event for this year was an annual general meeting held at St Edwards College where the vision, mission and goals of the group could be shared, discussed and refined with manufacturers.

“This consultation is an important step in ensuring we are relevant to the manufactur-

ing community” Frank stated. It was also an opportunity for CCMC to support the trade centre at St Edwards College and to showcase their facilities. The centre was funded by the federal government and allows for students to do their HSC and do a traineeship at the same time.

At the start of the year it was also time for its official positions of Chair and vice chair to be re elected. The current chairman Ken Baker stepped down and did not renominate for the role due to his business commitments. He still remains on the board. Vicki Davison stepped down from Continued on page 13

CENTRAL COAST BUSINESS REVIEW

11

Building industry news

Gosford Council approves first major residential project in years

1-5 George Street, East Gosford

Indicating a major change in attitude to property development and investment, Gosford Council at its March 5th meeting approved its first major residential project in many years, signalling that Gosford is ‘open for business’.

To be developed by LA Designer Homes (a division of Central Coast construction company LA Group) ‘One George’ at 1-5 George Street, East Gosford, overlooking Caroline Bay, will comprise fifteen luxury 3 and 4-bedroom bayview town homes and terraces all with private courtyards and garaging for two cars.

The development, which has been designed by East Gosford architects White+Dickson Architects will cover an area of 2,484 sqm and comprise a mix of 3-bedroom Executive Terraces and 3-4 bedroom Urban Town Homes with stunning gardens, designed to complement the

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nearby Edogawa Gardens, by the internationally acclaimed, Michael Cooke.

LA Group Managing Director, Matthew Lusted said, ““One George provides an exciting new form of luxury inner-urban living, surrounded by the sensational natural character of Caroline Bay and the existing infrastructure that the East Gosford Village provides. The Coast deserves this level of quality and design, and we’re here to deliver it.”

Commenting on Council’s handling of the Development Application, Mr Lusted said “Council was very supportive of our innovative approach to the site, particu-

larly the new Councillors and the recently appointed General Manager, Paul Anderson. We’re looking forward to delivering well located, quality infill housing to support Council in being able to deliver on our much needed revitalisation of the Gosford CBD.” Mr Dickson said that Construction Documentation is already well underway and site works are expected to commence in the coming months.

Indicating their confidence in the future of Gosford, LA Designer Homes is currently establishing an office in the East Gosford Village.

Leading Edge unveils brand for homeless Retravision members The Leading Edge Group has unveiled its new 'Leading Appliances' division, complete with a new logo, for the retailers left homeless after the collapse and subsequent sale of electrical appliance buying group Retravision Southern Megan Evrard outside her and husband Martin’s store at The last year.

Entrance with the new livery for Leading Appliances The result is that ter value for customers than Retravision, Megan and Martin Evrard who were said Nicholas Fry National Product Retravision The Entrance owners will Manager for the Group. now trade as Leading Appliances The Mr Fry said that suppliers had proEntrance. vided terrific support and their passionMegan Evrard said, “ We are now part ate advocacy of our membership base, of an organisation where we our own with a determination to uphold and buying direct which has proved to be a promote the virtues of a successful and much better scenario and we are able to determined group of retailers who've buy at much improved cost that makes had it tough in recent times but who've us much more competitive. survived and with a new lease on life Leading Appliances as a brand entered are ready to thrive under the Leading the market from 1st April with sixty Appliances banner." members committed to providing betApril 2013

business excellence awards 2013

Craftsmen prepare for Awards The master craftsmen have commenced preparing metals to shape and form the iconic trophy to be awarded to our Award winning businesses at the 2013 Central Coast Business Excellence Awards [CCBEA].

The 3rd Annual Awards will return to The Showroom Mingara on Saturday 17 August and according to CCBEA Director Kerry Ruffels “Inquiries this year already exceed those received for the same period last year�. Fifteen Awards will be announced in a night of excellence, covering; manufacturing, export, sustainability, innovation, service, ethics, marketing and communication, small and medium business, Chamber of the Year, employer of choice, and culminating with the prestigious title of Central Coast business of the year. To promote and enhance our young business executives Mr Ruffels was excited to announce they now have two awards. “Young Entrepreneur is for those under 35 who have started their own business and Young Business Executive is for the same age group but for someone who has been recognised as a future leader within the company. We want to recognise both categories as both are vital and after all, they are our future� said Mr Ruffels.

Gosford and Erina Chambers have joined Wyong in holding Local Chamber awards reinforcing the alliance with the Central Coast NSW Business Chamber.

The ability for one nomination form to qualify your business for up to 3 Awards [Local, CCBEA and NSW Chamber] is a clear example of how working together

is beneficial to the business community. “Yes, there is a bit of work involved in nominating, but for many businesses the process itself is proving to be a wonderful tool. For some the process has been likened to a detox, a clean-out, a re-think, for others it has reminded them they do not have satisfactory processes in place and for others, it is a chance to review or renew short and long term marketing and strategic plans. Mr Ruffels added ‘the nomination system is sophisticated enough that you don’t have to complete the nomination form in one sitting, you can save your data as often as you like, giving you ample time to review what you have written and the time to complete the nomination.’ Mr Ruffels said “I am delighted to announce Coast Star Motors and Central Coast Business Review have returned as our presenting partners and together with our other key strategic partners we

Winner of the Central Coast Business Excellence Awards 2012 Business of the year – Independent Portable Buildings.

Pictured: The Nalder family

will produce the Central Coast’s premier business event for 2013. For more details on the Central Coast Business Excellence Awards contact Kerry Ruffels 0410 494999 or kerry@ccbea.com.au or visit their website www.ccbea.com.au.

CC Manufacturing Connect – 2 years on the vice chair position and resigned from the board as part of her transition to semi retirement and is still working at Baltimore Aircoil. Both Ken and Vicki were outstanding contributors to the board and although Vicki is no longer with us she continues to be an ambassador for CCMC and its work.

As a result of these changes Steven Hyde, the managing director of Trendpak was nominated to the position of Chairman and he accepted the role. John Harris was nominated as vice chairman

Continued from page 11

and he too accepted the role. At the next board meeting to be held this month, nominations will be presented to fill the position vacated by Vicki.

Upcoming events for CCMC include an Export Lab to be held in conjunction with NSW Trade and Investment on the 30th April and national Manufacturing week which is held in May. Details of these and other events can be found on the CCMC website which is www.ccmconnect.com.au

INSURANCE BROKERS

Local People - Local Knowledge Local Service - Global Solutions For all your business insurance requirements

Phone: 4355 9999

Fax: 4355 9977 www.abcentralcoast.com.au Unit 4/3 Pioneer Ave. PO Box 3009, Tuggerah NSW 2259

AFS License No: 244618

April 2013

CENTRAL COAST BUSINESS REVIEW

13

Business Brief s

Peninsula Chamber’s re-elects long serving President

Matthew Wales

The Peninsula Chamber of Commerce has confirmed the reelection of long serving Chamber boss Matthew Wales as President of the Peninsula Chamber of Commerce.

At its Annual General Meeting held in early March the Chamber kept intact a

Business Sales www.ccbb.com.au

®

Commercial/Industrial • Real Estate Specialists

BUSINESSES WANTED

4385 8115

very successful and diverse range of directors that represent the business community in all three Peninsula town centres”.

“We have a very challenging year ahead but I am very grateful for the support of the local business community for enabling me to continue on in this position”, said Mr Wales.

President: Matthew Wales (Wales & Associates) Vice President: Josh Kerr (Bruce Kerr Real Estate) Secretary: Adam Crouch (Everbest Printing) Treasurer: Alan Gleeson (Hemisphere Group) Area Directors: Representing the Ettalong Beach area Jim Bohle (IGA Ettalong Beach) Representing the Umina Beach area – Tom Tregent (Raine & Horne Ettalong) Representing Woy Woy area – Josh Collins (Woy Woy Leagues Club) General Directors: Andrew Tregent (Raine & Horne Ettalong) Sue Fowler (Deepwater Plaza Woy Woy) Wayne Dowdle (Clarke Dowdle Surveyors) Mary Rose Kapigeno (Central Coast Express) Darren Smith (Telstra Woy Woy)

John Ramsay 0408 433 739

2/15-17 Forresters Bch Rd, Forresters Bch

Together let’s do

French dining at Terrigal

Kavi Hurrydoss, Executive Chef at L’isle de France sur Mer Terrigal and L’isle de France Gosford

Restaurant proprietors Bernard and Marie-Eve Mallet along with the acclaimed and award winning Executive Chef, Kavi Hurrydoss have announced the opening of their new Culinary Jewel, L’isle de France sur Mer at Terrigal.

The trio have become well known as purveyors of fine French food since opening their restaurant L’isle de France in Watts Street, Gosford just twelve months ago.

Commenting on their success at Gosford Mr Mallet said, “The chic and elegant theme of our Gosford Restaurant, boasting a prominent dedication to French ambiance and cuisine, will be replicated at our new premises on Terrigal Drive, where “Onda Ristorante” once operated.”

Tastings and degustations will feature on the calendar in Terrigal , as well as the themed dinner evenings, usually held the last Saturday of every month in the Gosford Restaurant.

The Restaurant is fully licensed, and offers excellent French wines or a selec-

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CENTRAL COAST BUSINESS REVIEW

April 2013

Business Brie f s

tion of organic wines from Ascella In the Hunter Valley.

Kavi will now head a new team that will offer his signature dishes in both restaurants.

“If you enjoyed our hospitality at L’isle de France, in Gosford join us “ Sur Mer “ for the expansive beach views, sensational food and the same friendly service from our staff,” said Mr Mallet.

UltraServe appoints Channel Manager

Michael Crocombe

Leading Hosting and Managed Service Provider UltraServe, today announced the appointment of its new Channel Manager, Michael Crocombe.

Michael brings with him over 15 years local channel experience, having worked in channel manager and sales roles with key distributor organisations such as MPA Systems, a distributor of networking, firewall and management products;

Trackitonline, a boutique distributor of IT management products; and Infotronics, an infrastructure management and networking distributor.

Samuel Yeats, CEO, UltraServe says, “We recognise the important role the channel has in our industry and have taken the step to hire Michael to grow and support our reseller and distributor channel across Australia.

“I look forward to growing UltraServe’s footprint with the Australian channel community. My strength lies in persistence and determination in developing opportunities, and managing channel relationships to ensure a win-win situation is achieved for everyone,” said Michael Crocombe, Channel Manager, UltraServe.

UltraServe has been ranked in The Deloitte Technology Fast 50 Program for the last two years, which ranks 50 of Australia’s fastest growing public and private technology companies, based on percentage revenue growth over three years.

New owners for Le Chat Noir Restaurant Terrigal Michele and Pat Papeix have sold Le Chat Noir Traditional French Restaurant at Terrigal which they opened opposite Crowne Plaza some four years ago.

New owners are Abigail and Nik Jones.

The Jones’ have an extensive fine dinging background with Mrs Jones formerly Director of Food and Beverage at the 5-Star Shangri-La Hotel in Sydney. Prior to that, she was living and working in London for Soho House Ltd at the iconic Electric House in Notting Hill which is operated exclusively for members and their guests.

She was also Deputy General Manager of Babington House, Soho House’s 28 room boutique country house hotel.

Mr Jones was formerly Senior Sous Chef at Cafe Sydney and prior to that, head chef for Suze Ltd. Suze is made up of a restaurant and wine bar and an external catering company, which was sole caterer to the New Zealand High Commissioner and the Commonwealth Secretary General. The catering branch of the operation routinely catered for events for up to 1000 guests.

John Ramsay from Central Coast Business Brokers negotiated the sale.

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P RO P E RT Y commercial and industrial property for sale/lease

CHAPMAN & FRAZER COMMERCIAL SPECIALISTS

Central Coast TUGGERAH - VALUE, QUALITY & FLEXIBILITY!

Stunning factory / warehouse /showroom 173m2 GFA plus quality mezzanine, well positioned in Tuggerah Business Park. Boasts quality amenities, good height, great access & parking.

SALE $245,000 + GST

ERINA COMMERCIAL / RETAIL OPPORTUNITY

347m2 of commercial office / retail , direct exposure to Central Coast Hwy via its own individual signage. Ground floor area - 185m2, approved mezzanine- 162m2. Great location, shop front, commercial hub, 2 street access.

SALE $680,000 + GST

TUGGERAH - MEDIUM-LARGE WAREHOUSE WITH THE LOT

Approx 288m2 GFA & excellent office/showroom area of 100m2, this factory warehouse has quality amenities & plenty of parking , brilliant access & a high & wide roller door.

SALE $420,000 + GST LEASE $36,000 pa net + GST

AUCTION - MACMASTERS BEACH - ENDLESS POSSIBILITIES

COMMERCIAL & RESIDENTIAL INVESTMENT $625,000 GST N/A

West Gosford

Lease

Mixed use zoning. Has a commercial tenancy in the ground floor workshop/studio and a residential tenancy on the first floor. First class presentation.

Returning $718pw.

High quality modern brand new development with main road exposure. Areas available from 240sqm - 2,000sqm and ample secure basement parking. Lift and disabled access to all three levels.

34 CARY ST NTH GOSFOR $349,000 EXCL GST

West Gosford

Lease

A former residence adapted to Commercial uses.

Suit medical consulting; educational etc. Zoned 4(a).

WEST GOSFORD FACTORY /WAREHOUSE $1.35M EXCL GST Prominent corner location, approx 1810m2 + ancillary carports and awnings on 4193m2 site.

Includes executive offices + board/meeting room and amenities approx 280m2 + 1530m2 warehouse.

INVESTMENT

$1.3M negotiable

6 Bowen Cresc West Gosford is a prominent property on 1 acre with 5 tenancies and returning $109,923pa net (approx).

Built as a Church & now a childcare facility, this location & improvements are ideal for a local business or you can turn this brick building into a home with a flat below.

Note: Any proposed future use may require council approval.

AUCTION 2nd May 2013

18m2 Shop in Cresthaven Shopping Centre. $17,000pa net.

WYONG - WHEN ONLY THE BEST WILL DO

PROFESSIONAL ROOMS $349,000 EXCL GST

Fantastic warehouse & office space in Pacific Industrial Estate. Approx 750m2 of warehouse + 380m2 partitioned office space over 2 levels, 2 amenities areas, 6 high & wide roller doors, pallet racking.

LEASE $115,000pa + GST Neg

WARNERVALE

Brand new high clearance industrial warehouse spaces with areas from 205m2 -822m2 + approval for mezzanine areas. Near F3 Fwy at Warnervale, full concrete panel construction with container size roller doors.

LEASE from $22,500 pa + GST

TUGGERAH - BIG CLEARSPAN UNIT WITH BENEFITS

Approx 480m2 with some offices, brilliant parking lot, massive exposure corner main road position & a nice complex. Unique combination for your business. First time offered in years!

LEASE $ 38,000pa net + GST

NORTH GOSFORD

Excellent regular shaped commercially zoned property, previously operating as a car yard for over 25 years, very flexible zoning allows for many uses! Fantastic exposure, right next door to Booths Motor Group!

SALE $575,000 + GST LEASE $3,850 p/m net + GST

WEST GOSFORD FREESTANDING

-

UNIQUE

FREEHOLD

Amazing position on the main entrance roundabout gateway to Tuggerah Business Park, this 287m2 (approx) office space has quality amenities & kitchenette. Best value with an incredible fitout including partitioned ‘glass front’ offices + open work areas & workstations.

LEASE $65,000 pa + GST VISIT OUR WEBSITE FOR ADDITIONAL PROPERTIES and MORE INFORMATION – www.ljhooker.com.au All prices shown GST incl. unless otherwise indicated

LJH COMMERCIAL – CENTRAL COAST

21/1 Reliance Dr, Tuggerah • Ph: 4353 7700

18

CENTRAL COAST BUSINESS REVIEW

FOR LEASE

Reception + 3 consulting rooms + kitchen (air cond).

Triple garaging for storage/warehousing + client parking at front, side and rear of the building.

Erina

Lease $38,000 pa

105sqm retail property. Floor to ceiling glass shop front, excellent signage opportunities, abundant customer parking, air Conditioned, suit wide variety of users.

Terrigal

Sale EOI

Beach front freehold opportunity with Dual Income from ground floor retail and first floor apartment.

Long Jetty

Sale $99,500

Seafood Plus business for sale, Fit out & Ready to go, fully declared figures, cheap rent, Long lease available, Extensive inventory list.

4384 9888

Richard Ellis 0416 072 444 Suite 5, 206 The Entrance Road, Erina www.rhcoastal.com

FREEHOLD OFFICE BUILDING FOR SALE/LEASE Stand-alone 2 storey building opposite CC Leagues Club approx 287m2; partitioned & air cond; parking for 10 cars. HUGE EXPOSURE $700,000 EXCL GST/ Lease $50,000pa Gross EXCL GST. Prices shown with * are inclusive of GST.

4325 0208 83 MANN STREET, GOSFORD 2250 www.chapmanfrazer.com.au

Kanwal Office For Lease

Office would suit small business, medical practice, real estate etc.

Opposite Wyong Hospital. Prime Location.

Call 0407 907 052

SPECIALIST MEDICAL & PROFESSIONAL SUITES Tuggerah 154 Pacific Highway

+

BE IN TOTAL CONTROL - NO STRATA. Freestanding building -Torrens Title 150m2 (approx) factory, rear yard perfect for owner occupiers-especially motor trade & related industries. 3 phase power, good internal clearance , 2 entry roller doors.

SALE $315,000 + GST

TUGGERAH - FITOUT OFFICE

CRESTHAVEN RETAIL SHOP

Freezer, Refrigeration and Warehouse facility, conveniently located close to the F3, Areas from 25sqm – 600sqm or configured to your requirements. Access 24/7.

Ideally located on the Pacific Highway within the established Tuggerah Straight Commercial Centre, these Specialist Medical & Professional Suites are perfectly situated.Neighbours include Healthscope Medical Centre, PRP Radiology, Pathology, Sports & Spinal Physiotherapy, Chiropractor, Dentist, Psycologists & more.

With a variety of suites available and plenty of parking, opportunities include both ground floor and level 1 suites.

Tuggerah Medical & Professional Rooms range from 13m2 to 24m2 and start from as little as $1,250 per month +GST. Level 1 accessed via lift or stairs hosts suites from 59m2 with the East Wing Professional Suites ranging from 73m2 to 103m2 there is a size to suit a variety of Professionals including Medical, Financial, Legal etc...

Features include · Flexible lease terms · Very Competitive rentals · Excellent parking · Air-conditioning · Carpets, kitchenette · Balcony access for most suites

For further details please contact

Julie Davies on 4355 5111

April 2013

propert y

Hardys Bay RSL on the block

Hardys Bay RSL Club has been listed for sale by way of Public Tender through Gosford agents, Chapman & Frazer Real Estate with tenders closing on Tuesday 30th April 2013.

The move to sell the Club’s land and buildings was decided at a recent Extraordinary General Meeting of Members.

Constructed in 1983, the Club’s single level log cabin style building houses an 80-plus seat restaurant, lounge bar, gaming room with 15 poker machines, covered BBQ area, extensive verandahs

PARK PLAZA



and car parking for over 40 vehicles.

Currently zoned 5a special uses the property is subject to a Draft LEP with a proposed Zone RE2.

The land area which comprises the buildings is 5,764 sqm with the majority of the site is level and located a short 50 metre walk to the water.

Enquiries on purchasing the land and building contact Rob Willcox on 0419691135 or email rob@chapmanfrazer.com.au Meanwhile the Club continues to trade as usual.

FOUNTAIN PLAZA



131-135 Henry Parry Dr, The Entrance Rd, Erina Gosford Shop: 15A Shop: 3 & 4 Area: 158 sqm Area: 194 sqm Rent: $65,000 pa Rent: $42,680 pa +GST +Outgoings +GST +Outgoings Shop: 11 Shop: 9 Area: 341 sqm Area: 108 sqm Rent: $105,000 pa Rent: $25,000 pa +GST +Outgoings +GST +Outgoings

• Sites from 50m2 to 225m2 • Attractive rates • Gross leases Join Woolworths, Aldi, Best & Less, The Reject Shop and specialty stores.

Exciting changes are in store at the Central Coast’s very first shopping centre.

Phone Deborah Warwick on 4324 4299

FOUNTAIN CORPORATE

ERINA PLAZA

The Entrance Rd, Erina

The Entrance Rd, Erina



Suite: 18 Area: 93.5 sqm Rent: $30,000 pa +GST +Outgoings Suite: 17 Area: 109 sqm Rent: $32,000 pa +GST +Outgoings

Office 02 4365 4566 commercialhq.com.au

April 2013

Now leasing

Suite: 15 -16 Area: 191 sqm Rent: $64,000 pa +GST +Outgoings



Shop: 6 Area: 84 sqm Rent: $23,000 pa +GST+Out Shop: 11A Area: 139 sqm Rent: $30,000 pa +GST+Out Office:1 Area: 130 sqm Rent: $37,000 pa +GST+Out

Tim

Office:2 Area: 84 sqm Rent: $24,000 pa +GST +Outgoings Suite: 4 Area: 191 sqm Rent: $54,000 pa +GST +Outgoings

0402 200 004

tim@commercialhq.com.au

Nicole 0417 792 740 nicole@commercialhq.com.au

CENTRAL COAST BUSINESS REVIEW

19

Erina investment property sold on 8.97% yield Sydney investor buys at Wyoming

A local investor has paid $950,000, GST not applicable, for a 3 unit industrial property at 2 Marinus Place, Erina but with main frontage to Aston Road, showing the buyer a return of 8.97% per annum.

The 1,031 sqm besser block building is about thirty years old and is on a 1,853 sqm lot.

It is leased to two tenants. The sale was negotiated by Geoff Broadhurst from Chapman & Frazer Real Estate in conjunction with Rodney Pitstock from Ray Pitstock Real Estate.

Sales

An local investor has paid $512,000 GST not applicable, for Unit 7, at 1-5 Kerta Road, Kincumber.

The unit, of 273 sqm is part of a seven unit complex known at Warren Industrial Park and according to RP Data last traded in 2006 for $624,250.

The property, which is leased by Black Belt Martial Arts, was purchased on a yield of 8.25% with 3 years term certain remaining on the lease plus an option for a further 5 years.

Richard Ellis from Raine & Horne Commercial negotiated the sale.

Investor buys Kincumber industrial unit

20

CENTRAL COAST BUSINESS REVIEW

A Sydney investor has purchased a 231 sqm industrial strata unit at 2 Evan Close, Wyoming paying $261,500 GST not applicable.

The unit is one of three units located in a small industrial complex within the Brian Hilton Toyota area The price paid shows the buyer with a yield of 8% pa.

Richard Ellis from Raine & Horne Commercial negotiated the sale.

West Gosford factory sold to owner occupier A local building company will relocate from their rental premises after buying Unit 3 at 13 Gibbens Road, West Gosford.

The property, a 263 sqm factory unit with mezzanine, was listed for auction under instructions from the receiver manager however the buyer’s offer of $250,000 plus GST was accepted prior to auction.

Mark Kelly from George Brand Real Estate Kariong negotiated the sale.

April 2013

Leasings Broadband brings BlinkMobile Technologies to Gosford CBD

BlinkMobile Technologies have relocated to the Gosford CBD from Kariong enabling them to connect to the Superfast Broadband when it is switched on in Gosford.

The company has leased Suite 2, 125 Donnison Street, Gosford overlooking Kibble Park. Area of the tenancy is 372 sqm and includes rear off-street parking.

Terms of the lease are 4 years with 4 year option at an undisclosed rental.

Craig McMullen from Citicoast Realty negotiated the lease.

Bias Boating leases at 5-Ways Wyoming

Bias Boating Pty Ltd has leased a 465 sqm retail shop in the 5-Ways complex at Wyoming. The area leased includes ground floor and mezzanine and is a relocation from their premises at Manns Road, West Gosford.

Terms of the lease of 2 years with 3 year option at a rental of $75,000 per annum including Outgoings plus GST. The lease was negotiated by Geoff Broadhurst from Chapman & Frazer Real Estate Gosford.

Eckersleys leases at Erina

Eckersley’s Arts & Craft Supplies have relocate from the Fountain Plaza precinct to Palm Court, 172-176 The Entrance Road, Erina.

Shop 9 of 316 sqm with over 40 metres of floor to ceiling glass shopfront and fronts Karalta Lane across from Harvey Norman.

Terms of the lease are 3 years with 3 year option at a rental of $88,000 per annum including Outgoings plus 4% annual fixed increase plus GST. Richard Ellis from Raine & Horne Erina negotiated the lease.

FOR SALE BY TENDER

HARDYS BAY RSL & CITIZEN CLUB

14a Heath Road, Hardys Bay

Constructed in 1983, the log cabin style building houses an 80+ seat restaurant with loading dock, a lounge bar, gaming room with 15 poker machines, extensive verandahs, BBQ area and car parking for 40+ cars. Located only 50 metres to the water and the majority of the site is level.

Land Area: 5764M2 Building Area: 460M2 Zoned 5a Special Uses, it is subject to a D LEP with a proposed Zone RE2 Rob Willcox 0419 691 135 CHAPMAN & FRAZER REAL ESTATE 02 4325 0208 www.chapmanfrazer.com.au

Tenders close at 5pm 30th April 2013 Solicitor’s office

COMMERCIAL

Whilst all care has been taken to ensure accuracy in the preparation of the particulars herein no warranty can be given and interested parties must therefore rely on their own enquiries. < Reversed

April 2013

CENTRAL COAST BUSINESS REVIEW

21

Gosford street level commercial leased

Dyno leases Tuggerah factory unit

Homeopathy Plus leases at Tuggerah Business Park

The Royal Institute for Deaf and Blind Children and Sydney Cochlear has leased Suite 6.03 at 40 Mann Street (corner of Georgiana Terrace) Gosford.

The 263 sqm street level suite includes undercover car parking with internal lift access.

Terms of the lease are 4 years with 4 year option at a rental of $55,000 per annum plus Outgoings and GST. Wendy Hancock from Citicoast Realty negotiated the lease.

Dyno Car Tuning has leased Unit 2, 6 Ace Crescent, Tuggerah Terms of the lease for the 260sqm unit which is part of a larger metal clad complex built about twenty years ago is 2 years with no options at a rental of $17,000 per annum plus Outgoings and GST. David Tawyer of Citicoast Realty negotiated the lease.

Online homeopathy company, Homeopathy Plus Pty Ltd has lease a 85 sqm office suit at 7B, 1 Pioneer Avenue, Tuggerah Business Park.

Terms of lease are 3 years with 3 year option at a rental of $22,560 per annum including Outgoings plus GST. Chris Watson and Ty Blanch from LJH Commercial Central Coast negotiated the lease.

West Gosford warehouse leased

Personal trainer leases at West Gosford

A local company with national interests has leased a 1,098 sqm freestanding warehouse at 4 Carnarvon Street, West Gosford.

Terms of the lease are 2 years with 2 x 2 year options at a rental of $92,000 plus Outgoings and GST. Mick Eyers and Brad Rogers from LJH Commercial Central Coast negotiated the lease.

Central Coast Barbell has leased Unit 5 of 180 sqm at 18 Stockyard Place, West Gosford.

Terms of lease are 2 years with no option at a rental of $18,000 per annum including Outgoings plus GST. Craig McMullen from Citicoast Realty negotiated the lease.

Workforce leases at Tuggerah Business Park Road services and recruitment and labour hire company, Workforce International Pty Ltd, have leased Unit 1 at 14 Reliance Drive, Tuggerah Business Park.

Terms of the lease for the 352 sqm unit with mezzanine office is 3 years with 3 year option at a rental of $29,500 per annum plus Outgoings and GST. The lease was negotiated by Geoff Broadhurst from Chapman & Frazer Real Estate Gosford.

FREE ENTRY TO MT. PENANG GARDENS - LIMITED TIME! From 29th March, entry into Mt. Penang Gardens will be FREE! Explore 8 HECTARES of gardens and visit the 12 garden rooms to inspire your own “outdoor room” at home. Entry tickets can be collected from the Waterfall Café, which is open seven days a week 9:30am-4:30pm. The Gardens is the perfect place to meet friends from Sydney or Newcastle, as it’s just two minutes from the Gosford exit on the F3 freeway.

Visit: http://www.ccrdc.nsw.gov.au/MtPenangGardens.aspx for more details.

22

CENTRAL COAST BUSINESS REVIEW

April 2013

Are Penalty Rates Here to Stay? Employer RT ADVICE requests for Award changes rejected MPLOYERS

ur arge can nage rce, trade reduce s comp

By Warwick Ryan, Partner, SWAAB Attorneys

Penalty rates have been a feature of

wick Ryan Australia's industrial landscape for nt@swaab.com.au some time. The introduction of the

Fair Work Act and the modernisation eys - Suites 2/3 industrial awards resulted in many nce Road,ofERINA employers in New South Wales paying double award rates for work on Sunday. This has been an issue for many employers.

The Fair Work Commission is responsible for the review of modern industrial awards and has just released its decision concerning a transitional review of five awards: Fast Food Industry Award 2010, Food, Beverage and Tobacco Manufacturing Award 2010, General Retail Industry Award 2010, Hair and Beauty Industry Award 2010, and the Hospitality Industry (General) Award 2010.

Employer groups applied for a reduction in the penalty rates for Sunday and evening work. They had also sought the introduction of annualised salaries into the five awards. The Australian Government submitted that there were no compelling reasons to depart from the current penalty rates regime and that penalty rates were a long standing feature of industrial awards which compensated employees for certain working patterns.

The Commission noted that a high proportion of employees in the accommodation, food services and retail industries are low paid. There was evidence before the Commission that the actual incomes for full time adults in those industries were 70% of average earnings, meaning employees in those industries are paid 30% less than employees generally in Australia.

The Commission also had regard to the unsociable hours which employees in those industries work and the impact of those hours upon employees. For those reasons the Commission declined to reduce the penalty rates for Sunday and evening work as requested by employers.

The Commission declined to introduce

annualised salary provision into the five awards as employer groups had not brought forward new reasons and evidence in support of the need for annualisation.

The Commission did, however, recognise the complexity of the current overtime arrangements for small businesses noting they are difficult to comply with. This issue and a few other employer requests were referred to individual Commissioners for further consideration and determination. All modern awards will be reviewed in 2014 by the Commission and those reviews will have broader scope than the transitional review undertaken recently.

Employers can ameliorate the impact of penalty rates by introducing Individual Flexible Arrangements (IFA's).

An IFA can be used to vary certain terms of a modern award or enterprise agreement as it applies to a particular employee covered by an IFA. With an IFA employers can reduce the penalty rates they pay employees on the weekend or evenings where you pay above award rates for ordinary hours.

For further information on how to develop an IFA that serves the needs of your staff but keeps your labour costs at a manageable level, please contact Warwick Ryan on +61 2 9233 5544 or wpr@swaab.com.au

Gosford Council now Open for Business Continued from page 6

Meanwhile one thing that no one can stop now is NBN. Cable has been installed all round Gosford and is now extending outwards. At last work is being carried out in and around Tumbi Umbi that will see cable rolled out through to The Entrance.

Contracts have been let and the Opposition has said publicly that they will not cancel any contract already in place when they get into government.

Meanwhile, the Erina Chamber of Commerce is doing what all the Chambers should be doing if they want broadband in the area.

They have put a Business Case to the NBN Co to have broadband extended from East Gosford to Erina as quickly as possible.

The Erina area with its critical mass of commercial business and surrounding residential is almost a no-brainer for broadband take-up.

Member for Robertson, Deborah O’Neill has been greatly supportive of Erina’s move. In fact she has been a great supporter since day one.

And, so has Craig Thompson in Dobell. The paid got us to Canberra to put our Regional Business Case in the first place.

Edgar Adams Editor

Complete IT solutions tailored to your business Design and implementation of new networks Auditing of and recommendations for existing networks Access for satellite office’s via VPN and RAS Backup solutions (was your last backup successful?)

Proactive and preventive maintenance Client access portal Disaster recovery strategy Service Level Agreements Remote access support Wireless hotspots Hardware & Software Sales 24 Hour service number available 7 Day service

Phone 4384 3555

www.platinumitsolutions.com.au April 2013

CENTRAL COAST BUSINESS REVIEW

23

Meeting Industry needs in the down-time

community by providing future apprentices with a head start in their career. By remaining flexible in our delivery of targeted programs, we will continue to provide the Hunter and Central Coast regions with a highly skilled workforce.

Hunter TAFE products and services have continued to evolve to meet the changing needs of the community and have supported the Hunter region in provision of a highly skilled workforce for the past 135 years.

Our strong partnerships with business and community ensure our programs continue to be responsive to market demands, relevant to the workplace and of the highest quality.

Need to speNd your traiNiNg budget prior to juNe 30?

With Hunter TAFE, you can pre purchase training vouchers to use as you need them. developing your Workforce is as easy as 1-2-3

1 let us know the value of pre purchased training vouchers required 2 Hunter Tafe will issue your vouchers and tax invoice 3 redeem your vouchers when and as you need them MA13027

BUSINESS TRAINING GUIDE

As we move into 2013, Hunter TAFE has developed pre-apprenticeship programs to give young people an edge when applying for an apprenticeship.

Preliminary data from the Hunter Valley Research Foundation for this year shows a decline in some trade areas for apprentices seeking training in the Hunter. This will have adverse consequences both for young people seeking to start a career, and for industries that will need skilled workers when the business cycle improves.

Hunter TAFE has moved quickly to establish priority pre-apprenticeship programs in targeted areas that will have good longer-term employment prospects. These include manufacturing, building, hospitality and personal services industries.

In most cases, students will gain advanced standing up to stage 1 of a trade course, including simulated industry experience. Previous experience in offering these programs has shown excellent employment outcomes for graduates.

Specific programs on offer include hairdressing, bakery, hospitality, engineering, carpentry, bricklaying, electrotechnology and automotive mechanical technology. These courses provide an overview of the industry area and enables students to acquire some practical skills in preparation for trade application.

Programs are spread across the 15 campuses in the Hunter and Central Coast region and many take place in a work placement environment. Hunter TAFE is addressing the needs of the

24

for further information please contact Belinda smith on 0477 338 853 or belinda.smith94@tafe.nsw.edu.au CENTRAL COAST BUSINESS REVIEW

April 2013

As we move into 2013, Hunter TAFE has developed preapprenticeship programs to give young people an edge when applying for an apprenticeship.

Preliminary data from the Hunter Valley Research Foundation for this year shows a decline in some trade areas for apprentices seeking training in the Hunter. This will have adverse consequences both for young people seeking to start a career, and for industries that will need skilled workers when the business cycle improves.

Hunter TAFE has moved quickly to establish priority pre-apprenticeship programs in targeted areas that will have good longer-term employment prospects. These include manufacturing, building, hospitality and personal services industries.

In most cases, students will gain advanced standing up to stage 1 of a trade course, including simulated industry experience. Previous experience in offering these programs has shown excellent employment outcomes for graduates.

Specific programs on offer include hairdressing, bakery, hospitality, engineering, carpentry, bricklaying, electrotechnology and automotive mechanical technology. These courses provide an overview of the industry area and enables students to acquire some practical skills in preparation for trade application.

Programs are spread across the 15 campuses in the Hunter and Central Coast region and many take place in a work placement environment.

Hunter TAFE is addressing the needs of the community by providing future apprentices with a head start in their career. By remaining flexible in our delivery of targeted programs, we will continue to provide the Hunter and Central Coast regions with a highly skilled workforce.

April 2013

BUSINESS TRAINING GUIDE

The best in high risk training

Hunter TAFE products and services have continued to evolve to meet the changing needs of the community and have supported the Hunter region in provision of a highly skilled workforce for the past 135 years.

Our strong partnerships with business and community ensure our programs continue to be responsive to market demands, relevant to the workplace and of the highest quality.

CENTRAL COAST BUSINESS REVIEW

25

Central Coast Campus adds degrees BUSINESS TRAINING GUIDE

The Central Coast Campus’ offers access to a state-of-the-art library completed in 2012. Students can undertake private or group study in a modern study environment that provides computer and web access 24-hours a day 7-days a week accessing an extensive library collection.

In many cases work experience and placements are an assessable part of University’s degrees. Business, commerce and information technology students can develop real projects with industry partners.

The University of Newcastle is a world class institution with a strong commitment to excellence in teaching and research. The University is ranked in Australia’s top 8 institutions for research and in the top 3 per cent world-wide according to QS World University Rankings 2012, and our teaching staff are recognised with national awards for their contributions to student learning.

The University of Newcastle – Central Coast supports an active and internationally acclaimed research community, with research strengths in the areas of allied health, pancreatic cancer, marine science and coastal ecosystem management, business and innovation, food manufacturing, literature, and education.

The campus offers eighteen undergraduate degrees in a range of disciplines with unique programs and majors including exercise and sports science, marine science, podiatry, oral health and food science and human nutrition. Programs in health, education and the arts, science and information technology, and business are also offered at the campus, creating a robust academic framework to support the region’s growth.

Postgraduate enrolments for 2013 at the University of Newcastle - Central Coast are at record levels with overall enrolments increasing by more than 40 per cent over the past 5 years to 4,369 in 2012.

Degrees offered at the Central Coast Campus of the University of Newcastle: Bachelor of Business Bachelor of Business/Bachelor of Commerce Bachelor of Commerce Bachelor of Environmental Science and Management Bachelor of Exercise and Sport Science Bachelor of Food Science and Human Nutrition Bachelor of Information Technology Bachelor of Psychology Bachelor of Science Bachelor of Arts Bachelor of Arts/Bachelor of Science Bachelor of Nursing Bachelor of Oral Health Bachelor of Podiatry Bachelor of Social Science Bachelor of Teaching (Primary)/Bachelor of Arts Bachelor of Teaching (Primary)/Bachelor of Early Childhood Studies

GET A DEGREE – RIGHT HERE ON THE COAST The University of Newcastle – Central Coast offers 16 undergraduate degrees including four that are unique to the Central Coast campus. Studying here means you’ll be taught by outstanding teachers and researchers and have access to modern learning facilities.

To find out more visit: www.newcastle.edu.au/centralcoast Or call: 4348 4000

UoN 2013/1017 I CRICOS Provider 00109J

26

CENTRAL COAST BUSINESS REVIEW

April 2013

Getting the recruitment process wrong can be costly

An effective strategy for employee development will positively impact employee satisfaction and morale. It will also help create a culture of growth and continuous improvement.

It is an accepted fact that businesses that intentionally build and develop their employees consistently outperform those that don’t.

Developing and growing employees directly translates to key business outcomes like increased revenue, improved customer satisfaction and loyalty, increases in operational effectiveness and enhanced employee satisfaction and productivity.

When you do take on a training effort, you’ll want to be sure you’re spending your money wisely. It’s therefore best to create an overall training strategy to steer your plans for staff development.

Here are some guidelines to help make your training efforts successful:

By Ian Kilpatrick

Analyse your needs Take the time to carefully analyse your needs when designing your training plan. This will help you choose the right type of training for your requirements.

Identify skill gaps You can do this by looking at a written job description (make sure you have one!) and comparing the skills the position requires with your employees’ current abilities. Understanding where there may be gaps will help you identify the types of training you need.

Plan and deliver the training Once you have assessed and prioritised the need for training, the next step is to secure what type of training you will use and how you will offer it.

Think long term Training is a long-term investment, and often the benefits are not immediately obvious. However, your efforts in developing your people will help you in many ways. Staff will be more knowledgeable, they’ll be more likely to stick around, and your commitment to training will help you earn a reputation as an employer of choice.

From July 1, employees will be able to lodge a complaint with the Fair Work Commissioner if they feel they are being bullied or harassed in the workplace. So the pressure will be on more than ever before for employers to get it right from the start.

Recently a local company called me in to conduct a Conflict Resolution Mediation between two newly hired employees.

Employee A had complained that Employee B was bullying and harassing her. By the time I got there it was all too late.

Employee B had “left” the company. Fortunately for the employer, he was still within the 6-month probationary period.

These proceedings came with a significant cost to the business. The company suffered a damaged reputation, interruption to sales, and another recruitment project. Employees suffered emotional distress.

All of this could have been avoided if the company had an effective recruitment process in place.

A powerful, relatively inexpensive and time effective tool in the employee selection process is Psychometric Testing.

Psychometric Testing delivers valuable information about an applicant’s personality, attitude, critical thinking skills and vocational abilities.

Consult a professional psychologist who specialises in Psychometric Testing before embarking on the process, as there are a number of inferior, invalidated imitations on the market.

Contact Ian Kilpatrick at Axiom Psychological & Coaching Services on 4324 5400 or email reception@axiompsych.com.au if you would like more information about how Psychometric Testing could help you avoid costly mistakes resulting from an ineffective recruitment process.

PSYCHOLOGICAL oaching SERVICES

Budget for training The right staff training programme can increase productivity, decrease the need for supervision, reduce absenteeism, improve customer service, lower the number of complaints, and boost sales.

Well informed employees make fewer mistakes and are more effective in dealing with your customers. And because employees will be valued and appreciated, training can also increase the commitment and personal confidence that your staff feel in their jobs.

Need to recruit ‘entry level’ staff?

Need training to up-skill existing staff?

ET Australia has secured an array of contracts and business initiatives for 2013 to assist employers recruit and train new staff and to up-skill existing staff.

ET Australia can provide entry level trained staff for your business NOW free of charge.

Call ET Australia to enquire about ET Australia’s ‘Try before you Buy’ initiative and to discuss your training & employment needs.

p 43231233 April 2013

Email@etaustralia.com

&C H.R. SERVICES

Pre employment Psychometric Testing Key Personnel Coaching Change Management Conflict Resolution & Mediation Training & Development E.A.P. Services Recruitment & Selection

e BecauesC W are

Much more than your average psychology practice Offices

East Gosford

Kanwal

www.axiompsych.com.au

Hornsby

4324 5400

CENTRAL COAST BUSINESS REVIEW

27

BUSINESS TRAINING GUIDE

Developing an effective training strategy

EV E N TS C AL EN DAR

Central Coast business events calendar Event holder

Description

Date

Information

East Gosford Chamber of Commerce

Members Meeting

Second Monday of the month

ken@howas.com.au

Erina Chamber of Commerce

Members Meeting

Third Wednesday of the month

info@erinachamber.com.au

Gosford District Chamber of Commerce

Members Meeting

Second Wednesday of the month

www.gosfordchamber.com.au

The Lakes Entrance & District Chamber of Commerce

Members Meeting

First Wednesday of the month

www.theentrancecc.com.au

Northern Lakes Regional Business Chamber Members Meeting

Second Tuesday of the month

www.northernlakes.net.au

The Peninsula Chamber of Commerce

Members Meeting

Second Monday of the month

www.peninsulachamber.asn.au

Wyong Chamber of Commerce

Members Meeting

Fourth Tuesday every second month (except Dec/Jan)

www.wyongchamber.com.au

Central Coast Business Enterprise Centre

Pricing your product

Wednesday 3 April

www.ccbec.org.au

Central Coast Business Enterprise Centre

Brilliant Results – Improve your content for Wednesday 10 April websites and marketing material

www.ccbec.org.au

Central Coast Business Enterprise Centre

Social media domination for Small Business Wednesday 1 May – The basics

www.ccbec.org.au

Central Coast Business Enterprise Centre

Social media domination for Small Business Wednesday 15 May – Advanced

www.ccbec.org.au

Central Coast Business Enterprise Centre

Grants writing, Fundraising and Volunteer Management

Wednesday 22 May

www.ccbec.org.au

Central Coast Business Enterprise Centre

Business Planning for Growth – Part A

Wednesday 29 May

www.ccbec.org.au

Central Coast Business Enterprise Centre

Business Planning for Growth – Part B

Wednesday 5 June

www.ccbec.org.au

Central Coast Business Enterprise Centre

Get your business noticed online

Wednesday 12 June

www.ccbec.org.au

Central Coast Business Review

Advertisers’ Index

Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design • Phone: (02) 4365 6777 Printed by Print National, Lisarow • Phone: (02) 4328 5644

Adams Smash Repairs . . . . . . . . . . . . . . . . . . . . . . . . 7 Argyle Estates Business Brokers . . . . . . . . . . . . . . . . 15 Austbrokers Central Coast . . . . . . . . . . . . . . . . . . . . . 13 Avoca Beach Architectural Hardware & Locksmiths . . 20 Axiom Psychological & Coaching Services . . . . . . . 27 Bank of Queensland . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Barretts Restaurant . . . . . . . . . . . . . . . . . . . . . . . . . . 29 BD Financial Planning . . . . . . . . . . . . . . . . . . . . . . . . . 4 Bendigo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Bishop Collins Risk Services Pty Ltd . . . . . . . . . . . . 6 Bloomtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Bodyfuel Cafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Brian Hilton Renault . . . . . . . . . . . . . . . . . . . . . . . . . 30 Business Training Solutions . . . . . . . . . . . . . . . . . . . 14 Caroline Bay Brasserie & Functions . . . . . . . . . . . . . 29 Central Coast Business Brokers . . . . . . . . . . . . . . . . . 14

© Adams Business Publications 1994. All rights reserved.

Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

28

CENTRAL COAST BUSINESS REVIEW

Central Coast Business Excellence Awards . . . . . . . . 2 Central Coast Grammar School . . . . . . . . . . . . . . . . 11 Central Coast Regional Development Corporation . . . . 22 Chandler Macleod . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chapman & Frazer Real Estate . . . . . . . . . . 18 and 21 Coast Star Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Commercialhq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 DMA Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . 9 ET Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Evoke Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Henry Kendall Group . . . . . . . . . . . . . . . . . . . . . . . . . 18 Hunter Forklift Trucks . . . . . . . . . . . . . . . . . . . . . . . . . 8 James Estates Wines . . . . . . . . . . . . . . . . . . . . . . . . . 31 LJH Commercial Central Coast . . . . . . . . . . . . . . . . . 18 Linton Gardens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Meritocracy Militia . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Platinum IT Solutions . . . . . . . . . . . . . . . . . . . . . . . . 23 PrintNational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Priority Business Lawyers . . . . . . . . . . . . . . . . . . . . . 10 Quattro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Raine & Horne Commercial . . . . . . . . . . . . . . . . . . . 18 Reef Restaurant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Riverside Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Sign-A-Rama Tuggerah . . . . . . . . . . . . . . . . . . . . . . 20 SWAAB Attorneys . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 TAFE Central Coast Campuses . . . . . . . . . . . . . . . . . 24 The Entrance Lake House . . . . . . . . . . . . . . . . . . . . . 29 The Springs Golf Club . . . . . . . . . . . . . . . . . . . . . . . . 10 Training Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 University of Newcastle . . . . . . . . . . . . . . . . . . . . . . 26 VC Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

April 2013

eating out Cheer on the Mighty Blues!

Modern cuisine with healthy options, all cooking done on-site Catering for vegetarian & gluten free Specialising in corporate catering di MANFREDI coffee.

Brasserie Open 7 days Multi-Award Winning Function Centre & Caterer

Shop 1/9 Williams Court, Gosford – 4323 6669

Phone 02 4324 8099

Shop 2/12 Kurrawyba Ave, Terrigal – 4385 3627

Gosford Regional Gallery & Japanese Gardens 36 Webb Street, East Gosford www.carolinebayfunctions.com.au

Shop 7/1 Pioneer Ave, Tuggerah – 4351 0834

aroline Bay Brasserie Ad.indd 1

www.bodyfuel.com.au

24/5/07 10:48:32 AM

4385 3222

Platinum Building, Erina Mon - Fri 7.00am to 5.00pm

www.reefrestaurant.com.au

Where business meets

Phone 4367 8000

The Haven Terrigal NSW 2260

CAFE • BAR • RESTAURANT • CATERING

e ib cr y! bs da Su to

The best way to keep up-to-date with local business news

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Complete photocopy fax to 4367 0744Read or visitthe www.ccbusinessreview.com.au CIRCULATION

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CARDHOLDER NAME *Prices do not include GST. Adams Business Publications Pty Ltd. ABN 61 003 088 542

April 2013

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CENTRAL COAST BUSINESS REVIEW

29

F U N NY BU SI N ESS Three leaders of the big beer companies meet for a drink. The president of Budweiser orders a Bud. Miller’s president orders a Millers and the president of Coors orders a Coors.

When it is Guinness turn to order he orders a soda.

“Why didn’t you order a Guinness everyone asks?”

“Nah,” Guinness replies. “If you guys aren’t having a beer neither will I.” A passerby noticed a couple of city workers working along the city sidewalks.

The man was quite impressed with their hard work, but he couldn’t understand what they were doing.

Finally, he approached the workers and asked, “I appreciate how hard you’re both working, but what the heck are you doing? “ It seems that one of you digs a hole, and then the other guy immediately fills it back up again..

One of the workers explained, “The third guy who plants the trees is off sick today.”

Sherlock Holmes and Dr. Watson went on a camping trip. As they lay down for the night, Holmes said:” Watson, look up into the sky and tell me what you see?”

Watson said, “I see millions and millions of stars.”

Holmes: “And what does that tell you?”

Watson: “Astronomically, it tells me that there are millions of galaxies and potentially billions of planets. Theologically, it tells me that God is great and that we are small and insignificant. Meteorogically, it tells me that we will have a beautiful day tomorrow. What does it tell you?”

Holmes: “Somebody stole our tent.”

Two Ladies Talking in Heaven.

1st woman: Hi! My name is Wanda.

2nd woman: Hi! I’m Sylvia. How’d you die?

1st woman: I froze to death.

2nd woman: How horrible!

1st woman: It wasn’t so bad. After I quit shaking from the cold, I began to get warm & sleepy, and finally died a peaceful death.

What about you?

2nd woman: I died of a massive heart attack. I suspected that my husband was cheating, so I came home early to catch him in the act.

But instead, I found him all by himself in the den watching TV. 1st woman: So, what happened?

2nd woman: I was so sure there was another woman there somewhere that I

Koleos from

started running all over the house looking.

I ran up into the attic and searched, and down into the basement.

Then I went through every closet and checked under all the beds.

I kept this up until I had looked everywhere, and finally I became so exhausted, I just keeled over with a heart attack and died!!!

1st woman: Too bad you didn’t look in the freezer ---we’d both still be alive!

Quote of the month “The entrepreneur builds an enterprise; the technician builds a job”

$26,990

Michael E Gerber

RENAULT.ENJOY.

Was $31,990

Megane from

$22,990 Was $25,990

Lindsay Brown Renault Sales Specialist

4328 2888

BROOKS AVENUE NORTH GOSFORD www.brianhilton.com.au 30

CENTRAL COAST BUSINESS REVIEW

DL0857 35764

April 2013

Thursday Afternoon?

James Estate Merlot 84690

Medium to dark red in colour. Lifted blackberry and plum nose with slightly herbaceous and earthy undertones balanced by subtle oak. Full flavoured palate, rich and round middle and a long lingering finish.

www.jamesestatewines.com.au

PROJECT MANAGEMENT One Project Manager, One Seamless Fitout Traditionally, a new office fitout involves multiple suppliers and contractors. This gives potential for communication problems and a lack of accountability.

Now think about the savings in time and money if all the office refurbishment experts worked for the same company. Imagine a single point of contact who is fully accountable for everything from the design concept to the commercial fitout completion.

One project manager, one seamless process.

Evoke Projects employ our own team of architects, designers, engineers and builders. This gives us total control and accountability. It gives you a single point of contact, shorter time frames, simple contract administration, expertise in space planning, 3D design, office furniture, construction and technology integration. Our approach will significantly reduce your costs by eliminating multiple profit margins.

To find out why 70% of our work comes from previously satisfied clients, contact Evoke Projects today.

1300 720 692 info@evokeprojects.com.au www.evokeprojects.com.au

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