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Print Post Approved – PP100001854
Vol 26 April 2017 Published monthly (except January)
NIELS BOWEN
Bowen’s Health Services Central Coast couples’ big win at Avalon Air Show Events Centre opens at Glenworth Valley Council looking to lease Warnervale Airport
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CON T EN TS
Read ersh ip
20,00 0 Cover story
13 E-Bisprint wins international award for new innovation
4 Niels Bowen, Bowen’s Health Services - When pharmacy & retail collide
Business news 7 Central Coast couple’s big win at Avalon Air Show 7
14 Central Coast Council – What Ward are you in? 15 Quick sale for landmark investment 15 Real estate industry heads down the professional path
Penalty rate decision welcomed
8 Export Seminar to promote Coast’s
workshop an enriching experience 17 Interpod leases Lisarow factory complex
and regional library 9 Events Centre opens at Glenworth Valley 10 Council looking to lease Warnervale Airport 11 Logistics challenges aired at local forum 12 Advisors appointed for new business support service 12 CFO service for small and medium business
Contact
Front cover: Niels Bowen – Photo: Jeff McGarn
15 Tendering Essentials one day
export culture 8 Where to put a performing arts centre
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Regular features 6
Edgar Adams’ Editorial
Gosford Council mess
12 Business Briefs 15 Property News 16 Commercial / industrial property for sale / lease 19 Residential Prestige Property Report 20 Business Tips
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Central Coast Business Review Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved. Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.
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CENTRAL COAST BUSINESS REVIEW APRIL 2017
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COV ER S TORY
Niels Bowen, Bowen’s Health Services When pharmacy and retail collide By Phaedra Pym • The story of how one of Australia’s most recognised, trusted and successful discount pharmacy chains – Chemist Outlet – was born. • How one young Central Coast man, fresh out of university with barely a dollar to his name, had the courage to do what most would assume was the impossible. • Chemist Outlet was essentially born from the key learnings of an unsuccessful business venture. • Adaptability, culture and a strong management team have been the keys to success in an industry fraught with challenges. NIELS BOWEN’S STORY of how he established and grew one of Australia’s most recognised, trusted and successful discount pharmacy chains, Chemist Outlet is a true Central Coast business success story. But where this story becomes truly remarkable is when you learn that Bowen was broke and jobless when he opened his very first pharmacy at Wyoming, a thriving pharmacy to this day in an industry that cops more than its fair share of challenges. The son of well-known Gosford pharmacist, the late John Bowen, Niels Bowen was born and raised around the pharmaceutical indus-
try. It seemed only natural then that he would complete a Bachelor of Pharmacy once out of school. But even after graduating, Bowen still wasn’t sure if he wanted to follow in the footsteps of his father. Returning to the Central Coast with no money and no job, Bowen was hit with the news that his father had passed away. So while most of his university friends were off travelling the world, Bowen, who couldn’t even afford a train fair to Sydney, had other ideas. Approaching the general manager of Fauldings, the drug company he had worked for part-time while studying, Bowen asked him if he would be prepared to go Bank Guarantor for a loan to establish his own pharmacy. Bowen must have made an impression when working at Fauldings as the general manager agreed, paving the way for Bowen to open the doors of his very first pharmacy. He then approached the Wyoming Shopping Centre property developers and managed to convince them that he was a better choice than Soul Pattinsons. It was 1972 and Bowen was just 22. Still searching for more, Bowen enrolled in a second degree course at the University of Sydney, an SAB Law degree, which he completed part-time while working in his business. This qualification became very useful in later years as Bowen’s business interests grew and diversified. 45 years on, Bowens Pharmacy at Wyoming continues to perform well and Bowen has built, bought and sold over 40 pharmacies around the country under the banner of his Erina-based company, Bowens Heath Services. The Pharmacy Group is the employer of up to 500 staff nationally (about half of which are on the Central Coast). The pharmacies are a strategic mix of medical centre pharmacies,
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privately branded pharmacies and discount pharmacies (Chemist Outlet), the latter being the brand for which Bowen is best known. Chemist Outlet was essentially born from the key learnings of an unsuccessful business venture. Not long after Bowen opened his second pharmacy at Niagara Park, he founded ‘Pharmacy by Mail’, the second company in Australia to distribute pharmaceutical products direct to customers by mail. “As a retail business, pharmacy was lagging behind other retail businesses,” said Bowen. “I like to see myself as both a pharmacist and a retailer so ‘Pharmacy by Mail’ was about creating something that focused on what consumers want –value for money and quality service.” The problem with mail order retailing at that time however was that it was all catalogue driven. “There was no customer loyalty and the cost of designing, printing and distributing the catalogues combined with the cost of postage was impossible,” said Bowen. “What’s more, if you’ve got a sick child, you want the medication right now. We were getting all our customers from regional Australia so I thought; why don’t we simply create a discount pharmacy there? So that’s how we created the brand, ‘Chemist Outlet’.” Today there’s a discount pharmacy on almost every corner. And Chemist Outlet was Australia’s first and continues to be one of the most successful, despite stiff competition from others that followed in its wake. The Niagara Park pharmacy was subsequently relocated to Lisarow Shopping Plaza to become the group’s first Chemist Outlet. Since then, Chemist Outlet has experienced rapid expansion. Bowen said the biggest factor in the growth of the business was the change in attitude by the banks. They have
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COV ER S TORY
bought, sold and developed pharmacies in every state except the Northern Territory. “The way we’ve sustained our growth over the years is to sell our worst performers and buy underperforming pharmacies to turn them around,” he said. Bowen is very strategic about the way he targets areas in which to open a Chemist Outlet. Regional outlets in particular are of interest due to the size of their shopping population, which could be double the actual population. Bowen also avoids shopping centres. “We work on percentages,” said Bowen. “Our rent has to be a certain percentage of turnover - 2%, no more. You can’t do that if you’re in a big centre. Pharmacies in these centres are doing it tough. We are starting to see some major groups that have been around for a long time fall over. The survivors are the ones that have their costs under control,” he said. Today there are nine Chemist Outlets on the Central Coast, the latest to open being Erina Plaza just before Christmas and there are plans to open more in the future. The brand has a strong presence in our region, not only in-store, but also in the local press, on the radio, on television, on six local buses and on the beach via a Little Nippers sponsorship. Bowen is proud to employ around 250 Central Coast locals and only wishes he could employ more if it weren’t for one of his industry’s greatest challenges (see below). Challenges It’s no secret that the pharmaceutical industry has been fraught with challenges and Bowen said, “We’ve dodged a bullet for a very long time.” The key to his company’s survival has been adaptability (through not
having all their eggs in one basket), an outstanding culture across the board and an excellent management team in Bowen, who runs the retail side of the operations; junior partner, Jayne Cannon, who is responsible for professional services; and joint General Niels Bowen at his new Mingara store Managers, Ken Gatheru, who manages the internal operaindustries have due to their industry agreetions; and Adam Church, who is responsible ment with the unions.” This leads to another for the stores and staffing. Ken and Adam are challenge – high overheads, due to the fact married to Bowen’s daughters. that in the pharmaceutical industry, it is illeWhen price disclosure was introduced gal to employ casuals and yet they are still as part of the PBS in 2007, the profits went required to pay penalty rates, which eventuout of selling prescription medications. To ally forced them to stop opening on public add salt to the wound, the government holidays in most locations. “If we were allowed then reduced the dispensing fee. This has to employ casuals, we would employ more led to negative flow on affects in the drug people,” said Bowen. “What country in the manufacturing industry. “We’re now seeworld makes it illegal to employ people?” ing manufacturers saying it’s not worth us manufacturing drugs anymore in Australia, Opportunity this will mean more and more drugs will Bowen recently had the opportunity to become unavailable,” said Bowen. speak to new Federal Health Minister, Greg Competition from retail giants Woolworth Hunt when he was invited to attend a and Coles has been another major challenge forum at Parliament House, representing to pharmacies, including discount chains the pharmaceutical industry. He found him like Chemist Outlet. “Woolworths and Coles to be knowledgeable on the key issues, askcontrol 90c the retail dollar,” said Bowen. “In ing the right questions and showing genuthe centres they have a ‘sweetheart rent deal’, ine interest in Bowen’s responses. “Hopefully they’re allowed to employ casuals, and they more common sense will prevail for the don’t have the high penalty rates that other future of our industry,” said Bowen
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info@patongahotel.com CENTRAL COAST BUSINESS REVIEW APRIL 2017
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EDITORIAL
Edgar Adams discusses local issues
Gosford Council’s mess Whether the ICAC or the Auditor-General REVELATIONS LAST MONTH concerning comes up with anything is another matter. the financial affairs of the former Gosford Suffice to say that CCBR has been justiCity Council must have come as no surprise fied in questioning over many years for the to anyone unfortunate enough to have had two Central Coast Councils to be amalgadealings with the organisation over the past mated. twenty and more years. That assets were over-valued by $1.39 While on the subject of Council we are billion and $74 million in land assets not six months out from elections that will see found along with $14 million missing from a new Central Coast Council elected. the library fund and allocated funds for So one would have thought that by now roads, maintenance and services falling a few candidates would have put their short is simply all the evidence that anyone hands up. ever needed to justify criticism of Council’s CCBR understands that some of the management practices over a very long old guard from both councils will be runperiod of time. ning but the Central Coast community is The obvious culture within the organisaentitled to see a lot of new blood come tion to obfuscate and deceive got past the into Council. auditors and the Audit Committee. The State Government has handed us a Obviously the forensic auditors were great opportunity to set a new path for our given a brief that did not require them to future. A future that should see a prosperconsider Council’s investment procedures ous region with great opportunities for of the past. Otherwise the $19 million lost our young people who will want to grow on risky collateralised debt obligations up, go to school, get a trade or university (CDO’s) would have got a mention. degree and have a good well paid job and Over the years CCBR has been highly raise a family right here in a region that we critical of the administration of Gosford City all say is a great place to live. Council. It now appears we had good reaThe two major parties will of course son to be so. field a team of candidates across all the We haven’t reported on the PwC Report five wards. So let’s be clear. Party hacks are as this has been done in the mass media. not wanted. Suffice to say that every former councilOur community needs people who are lor, even those elected at the last election intelligent, have a desire to see our region and wouldn’t appear to be culpable, must prosper and be a leader promoting a sound be held accountable as any company direcand happy life on the10:24 Central tor would be. Innocent though they be. Murrays_Erina-tamworth ad_small_update.pdf 2 2/17/15 AM Coast.
Will it happen? Only if these people put their hand up. Finally, Central Coast Council is calling for Expressions of Interest from the aviation industry to lease space at Warnervale Airport (see page 10). As usual it is drawing out the usual antiairport people who have been against this great piece of infrastructure for the past 25 years. Some very selfish people even want it sold off. Meanwhile the great Dick Smith has weighed into the argument. Having been misinformed that Council was selling the airport he issued a media release opposing the sale and came out in support. “The potential of an expanded Warnervale airport is staggering when it comes to employing people and bringing wealth to the area,” he said. So perhaps we can enlist his significant political support to get this airport developed the way it should be.
Edgar Adams Editor
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CENTRAL COAST BUSINESS REVIEW APRIL 2017
BUSINESS NEWS
Central Coast couples’ big win at Avalon Air Show A CENTRAL COAST business has shaken up the defence and civil aerospace markets after winning the Best Innovation – Aerospace Award at this year’s Avalon Air Show. Entrepreneurs Deanne and Rowan Watkins captured the attention of defence and civil aerospace markets with their breakthrough ‘StopRotor’ unmanned aerial systems. Commenting on their success NSW Deputy Premier and Minister for Small Business and Skills, John Barilaro, said the innovative new technology is a great example of small businesses in NSW creating new technology to meet the demands of modern workplaces. “The StopRotor is a brilliant NSW invention designed to solve a longstanding limitation in aerospace and target the top end of the small UAV market,” he said. “StopRotor Unmanned Aerial Systems have generated a lot of commercial interest particularly in areas of environmental surveys, coastal protection and supporting public safety. “This is one of the most exciting new companies in NSW and last month was named one of Australia’s top five startups at a Mass Challenge start-up accelerator event in the United States, supported by the NSW Government through Jobs for NSW.” StopRotor’s Deanne Watkins said its unique design allows the UAV to take off and hover like a helicopter and also reach speeds of 110km/h for up to 10 hours. “Not only does the StopRotor have outstanding maneuverability and endurance it is larger than many drones at three metres long, 20 kilograms and a two metre wingspan,” Mrs Watkins said. “We progressed through the State and National MassChallenge competitions to be offered a place in the fully funded, accelerator boot camp in Boston. In the final round of the competition StopRotor was named as its top five highest-impact, highest-
Rowan and Deanne Watkins with their StopRotor drone that was displayed at the Avalon Air Show potential startups. We learned so much from this and must thank the sponsors Microsoft, Government of South Australia, Urban Growth NSW, Jobs for NSW, Monash University and the Department of Industry, Innovation and Science,” said Mrs Watkins. “The MassChallenge experience sharpened our company’s focus plus provided valuable business mentoring and global contacts. Avalon was fantastic and absolutely pivotal for getting us in front of the civil and defence sectors. It really has been an incredible start to the year that we are set to capitalize on. ” The StopRotor story is 10 plus years in the making, taking an idea and persevering through the many challenges and design stages. A senior pilot with a major Australian airline, Rowan Watkins has some thirty years’ flying experience including flying helicopters. His diverse aeronautical knowledge and experience lead to him seeing an opportunity to combine helicopter and fixed wing capability in a single platform.
The development of drone technology has enabled him to create successful prototypes relatively inexpensively. Rowan has been driving the technical development and addressing the many challenges with Deanne focusing on business development. They successfully applied for a competitive collaborative research grant with Defence Science Institute that allowed RMIT to validate the performance model of the aircraft with wind tunnel and flight test activities which has further strengthened the technology especially in the eyes of Defence. “Collaboration with industry and research organisations has been integral to expand our capability, access greater skills and expertise and we see it as an essential element of ongoing development.” The couple are now well advanced with patents registrations with Australian patents being granted, United States and Chinese patents allowed and patents pending in Europe and New Zealand.
Penalty rate decision welcomed The Peninsula Chamber of Commerce has welcomed the decision by the Fair Work Commission to cut some penalty rates particularly on Sundays after the Commission’s decision was handed down last month. “There has been a long held belief that penalty rates particularly on weekends has been a significant impediment to small business especially in the hospitality and retail sectors”, said Peninsula Chamber President Matthew Wales. “In many cases, penalty rates have caused some Peninsula businesses to limit their opening hours and in some cases,
not open at all on weekends and particularly Sundays”. “This has been a brake on part-time and casual employment and created missed opportunities for businesses who have struggled with wages bills”, he said. “Whilst we acknowledge that the Fair Work Commission decision will impact on some employee wages, we genuinely believe that the reduced penalty rates will create more job opportunities, encourage businesses to extend trading hours and generally improve the bottom line for hard working small business operators”. “The penalty rates changes are quite
modest but will allow employers to hire more staff and, in the case of many hospitality venues, encourage these to operate on Sundays”. “The hospitality and retail sectors are tough at the best of times so rationalising penalty rates will be welcome by many small businesses across the Peninsula who have been burdened by the high cost of wages”, said Mr Wales. “We want our local businesses to be successful and we also want them to open over weekends and employ more people”. “This is a fair and reasonable decision and we welcome the benefits CENTRAL COAST BUSINESS REVIEW APRIL 2017
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NEWS
Export Seminar to promote Coast’s export culture These include: • TradeStart Network – A TradeStart Advisor (Sharon Foster) is based on the Central Coast, • Australian Business Consulting & Support, • AusIndustry, • Export Council of Australia • Australian Industry Group
AN EXPORT SEMINAR held as part of the NSW Government’s new Export Capability Programme held at Mingara Club in midMarch saw some forty prospective and current local exporters come together to learn about the opportunities and pitfalls of growing their business through exporting. Opening the Seminar Member for Terrigal Adam Crouch said that of the approximately 700,000 SMEs in NSW only 2% export and the State Government encourage growth in the sector. Keynote Speaker, Ian Bennett, Senior Export Advisor with Australian Business Consulting & Solutions provided an excel-
lent presentation that set out how to develop a comprehensive export business plan. Once a business has a product or service that they feel has export potential their next step is the Business Planning process that may lead onto them Preparing for Export. Their next step is Finding Markets and Winning Contracts. Having reached this stage they will then need to consider: Financing Production, Export Documentation, Getting Paid and finally Overseas Investment. Participants also learned of the extensive range of support services provided at every step along the way.
This presentation was followed by a Forum whereby participant could ask a Panel of exporters about their experiences in getting into and making a success of exporting. The Panel included: • James Robertson, General Manager, Formit - Manufacturers of portable toilets, • Dr John Runcie, Managing Director, Aquation - Manufacturers of chlorophyll fluorometers for the assessment of plant health, • Dr Vincent Candrawinata, Renovatio Bioscience – manufacturers of dietary antioxidants, and • Ian Bennett, Senior Export Advisor - Australian Business Consulting & Solutions
Where to put a performing arts centre and a regional library? In a surprise announcement in February Central Coast Council has come up with a new location for the proposed Regional Performing Arts Centre nominating Central Coast Leagues Club Field. Leagues Club Field is located on Dane Drive, Gosford adjacent to the former Gosford Public School site and overlooks Gosford Boat Harbour. Group Leader of Connected Communities, Ms Julie Vaughan, said the location would be a great fit for a new cultural hub on the Central Coast. “We looked at a number of sites in and around the CBD and believe that this is the ideal location for what will be a landmark facility for the region,” said Ms Vaughan. “Staff will now be undertaking detailed assessment of the site, revising business plans and progressing with detailed designs for the RPACC, and we will keep the community involved as we go. Commenting on Council’s choice one long time resident said that the site would have the same foundation issues that the builders of the Gosford Stadium had encountered as did builders who built the various stage of the Leagues Club. “Many years ago all of this area was CENTRAL COAST BUSINESS REVIEW APRIL 2017
under water – it was part of the bay and is reclaimed land. Not knowing this cost the Council millions when builder Abi Group struck problems,” he said. Council Administrator, Mr Ian Reynolds, said the community had been waiting for a decision on the site and that had now been delivered. “This is another great step forward for our new Council, making progress on an important community project that will help revitalise the Gosford CBD and put it on the arts and cultural map,” Mr Reynolds said. Parliamentary Secretary for the Central Coast, Mr Scot MacDonald, welcomed the announcement. “The NSW Government has asked for further details on the proposed site for the RPAC from the Central Coast Council,’ he said. The NSW Government had previously and categorically stated that its $12 million funding was contingent on the RPACC being built on the Gosford City Park, also known as Poppy Park. Regional library In the same month Council also announced, that the Parkside Building on Donnison St, Gosford, is the latest preferred location for a Regional Library
and Learning Centre. Council considered a number of options and settled on the Parkside Building as the most appropriate location for the proposed state-of-the-art community and education space. Over the years, preferred locations for the library have included the former Marketplace Shopping Centre (Kibbleplex) in Henry Parry Drive which it sold, and the former Broadwater Hotel site next to the Gosford Council building, which council still owns. Group Leader of Connected Communities, Ms Julie Vaughan, said the decision reaffirmed Council’s commitment to a Regional Library in the Gosford CBD. “The Parkside Building presents a perfect location, right in the centre of the Gosford CBD. “Staff will now begin designing detailed plans to redevelop the site into an engaging learning space that will effectively meet the needs of the community. “We will also work with the current tenants of the Parkside Building to ensure that they are completely informed of the progress of this development and their future options.”
TOURISM NEWS
Events Centre opens at Glenworth Valley ONE OF THE Central Coast’s best known tourist attractions, Glenworth Valley Outdoor Adventures has opened their recently completed Valley Events Centre at Glenworth Valley. The spectacular Valley Events Centre features function, conference and restaurant facilities with breathtaking valley views over two levels. The atmosphere of the Valley Events Centre is contemporary Australian with a country feel with interior decorators Luchetti Krelle engaged to create a stylish and timeless ambience. The all-weather Events Centre has a seating capacity of 400 guests and addresses a critical gap in the market for the region. It will secure more conference groups, team building, sporting events and international groups in both peak and off peak seasons throughout the year. The centre will also help establish new markets for Glenworth Valley with conferencing and glamping. Chief Executive Officer, Mary Rayner said “The exquisite Centre took almost 18 months to complete and features locally sourced Australian hardwoods, along with spotted gum beams, polished concrete floors and an extensive use of glass to capture the expansive valley vista.” The cost of the Centre was four million dollars and it was built with the assistance of $500,000 from the Regional Visitor Economy Fund (RVEF), which is managed and administered by the NSW Government’s tourism and major events agency, Destination NSW. Scot MacDonald, Member of the Legislative Council and Parliamentary Secretary for Planning and the Central Coast officially opened the Centre last month.
Parliamentary Secretary for the Central Coast Scot MacDonald and Glenworth Valley Outdoor Attractions Owner, Barton Lawler Mr MacDonald congratulated owner Barton Lawler and his family along with their staff for having the confidence to make the investment. “The NSW Government remains committed to supporting regional tourism marketing and product development through the Regional Tourism Fund, replacing the Regional Visitor Economy Fund which supported this facility at Glenworth Valley”. “On top of that, the NSW Government has also announced record funding for a new Regional Flagship Events Program”, he said. Glenworth Valley was acquired by the Lawler Family, who owned Blue Lagoon Beach Resort at Bateau Bay, in 1972. Comprising 3,000 acres the property was initially developed as a horse riding business and with 200 horses is the largest business of its kind in Australia. In recent years
The Valley Events Centre, Glenworth Valley Photo by Jodie Pardon Photography Glenworth Valley has expanded to include outdoor adventure activities including camping, quad biking, abseiling, kayaking and laser skirmish activities. With the opening of the Valley Events Centre the property will now be hosting corporate and private functions and weddings.
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CENTRAL COAST BUSINESS REVIEW APRIL 2017
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BUSINESS NEWS
Council looking to lease Warnervale Airport CENTRAL COAST COUNCIL is calling for Expressions of Interest (EOI) from general aviation, aerospace and associated industry operators seeking to establish or expand their businesses at a proposed new General Aviation Industry Hub at Central Coast Airport (formerly Warnervale Aerodrome). Opportunities are available for long-term lease of flat, airside, greenfield sites zoned IN1 industrial. It is envisaged that businesses in aviation education/training, logistics, technology, consulting and service industries will become part of an integrated aviation, education and technology precinct around the Central Coast Airport. Central Coast Council says it is looking for proposals from operators that demonstrate innovative and forward thinking solutions that will support long-term industry development and jobs growth in the Central Coast region. Council’s Group Leader, Assets, Infrastructure and Business, Mr Mike Dowling, said the timing is right for Council to determine the level of interest in a General Aviation Industry Hub from aviation and associated industries. “General aviation can operate from Central Coast Airport with its current zoning, and we believe it presents an opportunity for job creation on the Coast,” Mr Dowling said. “We have already received enquiries from a number of aviation businesses keen to locate at the Airport. This EOI will formally determine the level of industry interest by asking aviation businesses to put their best proposals forward for long-term industry development and jobs growth. “General aviation is a significant industry representing 65 percent of all aircraft hours in
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Australia and we are aware there is currently a high demand for airside general aviation leaseholds close to Sydney. This is due to general aviation being squeezed out of the Sydney basin due to macro conditions,” he said. The EOI responses will be considered in developing a detailed airport Master Plan tailored to support the commercial general aviation and corporate aviation sectors in NSW and where appropriate to individual operators. Preference will be given to activities and operators who can add value to the future development of the airport as a general aviation industry hub, and provide a stimulus for regional economic development and employment. Applications close at 2:00pm on Tuesday 16 May 2017. Registration for the EOI is now open at www.centralcoast.nsw.gov.au/ ccairport.
Meanwhile in September last year Council signed a 40-year lease with US aircraft manufacturer, Amphibian Aerospace Industries which plans to build a $100 million aircraft manufacturing facility at Warnervale. In early March Central Coast Council approved a Development Application (DA) for stage one of a new aircraft manufacturing facility at the airport. Construction of a new 2760 square metre aircraft hangar to house an office and showroom is expected to progress quickly. This first stage of development is expected to inject $3 million in the local economy and create around thirty direct jobs. Amphibian Aerospace Industries, have indicated they are now planning the second stage to include a full aircraft manufacturing facility worth almost $100 million dollars and creating 270 jobs.
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CENTRAL COAST BUSINESS REVIEW APRIL 2017
M A N U FAC T U R I N G N E W S
Logistics challenges aired at Forum THE CENTRAL COAST Logistics Forum, which was formed at the group’s first meeting in May last year, provides an opportunity for logistics managers, providers, manufacturers and like-minded people in associated industries to share the local logistics challenges confronting their businesses. The forum aims to find practical solutions to these challenges through the group’s collective experience, exposing it to subject matter experts, government and industry support and looking at collaborative opportunities. The first meeting of the Forum for 2017 was held in mid-March at TrendPac’s manufacturing facility in Berkeley Vale and saw almost fifty people attend. The meeting began with each participant speaking about the current challenges they were facing in their logistics area. The group was made up of distribution and warehousing companies, manufacturers along with representatives from the NSW Department of Industry, the Federal Government Entrepreneurs’ Programme and Central Coast Industry Connect (CCIC). Issues raised covered a broad spectrum of areas and had a high level of commonality whether the business was large or small. The engagement within the group was very positive with discussion and questions that started prompting possible opportunities to pursue. The aim of the session was to flush out the issues and develop a priority list to be worked through in subsequent meetings.
Participants at the May meeting of the Central Coast Logistics Forum Some of these challenges and opportunities identified were: Import/ Export – • Cost-saving opportunities outside of freight costs in the areas of Tariff and duty concessions. • Freight costs for moving containers from the Coast to port are exceptionally high when compared with other Sydney fringe locations. • Freight forwarders –inconstant standards of service and local availability. General Freight • Smaller consignments of freight are delivered via Sydney adding lead time to loads. • Use of Freight Brokers or online freight Apps – an opportunity for smaller consignments. • Freight rates to WA - opportunities for rail consolidation • Can we consolidate freight as a region to get better rates?
• Back loading of empty trucks to get better rates Logistics providers • Difficulty in maintaining staff. • Truck drivers – ageing workforce and difficult to get young drivers. • Optimising fleet utilisation. Other opportunities • Government red tape and Infrastructure. • Use of Technology – freight, customer, forecast management. • Information sharing Following the formal meeting, the group was hosted to a site tour of the TrendPac facility. The Central Coast Logistics Forum is organized by Forsythes Recruitment and the NSW Department of Industry and is supported by Central Coast Industry Connect. For more information call Steve Rose on 4356 4300 or srose@forsythesrecruitment.com.au
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BUSINESS BRIEFS
Advisors appointed for new Business Support Service offers Central Coast businesses access to an extensive workshop and seminar program, on topics including business planning, how to start up, bookkeeping, marketing and social media. Central Coast business owners, and those looking to start a new venture can access the services by phoning 1300 134 359, or visiting industry.nsw.gov.au/businessconnect. CFO service for small and medium business
Accredited Business Advisors Dr Brian Freeman and Debbie Carroll NEWCASTLE BASED NOT-FOR-PROFIT business advisory and training service, The Business Centre, has been appointed under the newly created NSW Government’s Business Connect programme to provide support services to small and medium sized businesses as well as start-ups.
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The Business Centre will provide services throughout the Hunter and Central Coast areas with a Central Coast branch operating from premises at Tuggerah. Accredited business advisors Debbie Carroll and Dr Brian Freeman, formerly from the Central Coast Business Enterprise Centre which has operated locally for over twenty years, have been appointed to deliver services to businesses on the Central Coast. They will provide practical mobile, face-toface business advice, skills, information and resources to assist any stage of business. The first two hours of one-to-one business advice offered through Business Connect are free, and further advisory sessions highly subsidised by the NSW Government: six hours for $125 only. The Business Connect program also
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Illume Business Partners Directors, Lisa and Stuart Ambridge Stuart and Lisa Ambridge have established Illume Business Partners Pty Ltd providing small and medium businesses access to the business management, planning and modelling tools which due to their cost, have historically been reserved for large businesses. Illume has over 25 years’ experience in strategic planning, business modelling, process improvement, financial management and control, tendering and commercial negotiation.
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“Much in the way mining companies employed Fly In / Fly out (FIFO) specialist labour, Illume can provide a FIFO Chief Financial Officer (CFO),” said Mr Ambridge. “Illume can provide a CFO from as little as 1 day a month right up to 3 days a week depending on your need. The CFO will advise and implement systems and processes to enhance your decision making to build for your business a secure and sustainable future. The services an Illume CFO can offer are: 1. Strategic Planning and modelling; 2. Cash flow management; 3. Commercial negotiations; 4. Risk Management; and 5. Financial Accounting. For more information contact Stuart Ambridge of Illume on 0419 246 304 or via our website www.illumebp.com.au at info@ illumebp.com.au for a no obligation assessment as to whether an Illume CFO would benefit for your business. E-Bisprint wins international award for new innovation
E-Bisprint Managing Director, Paul Freeman
Tuggerah based managed services provider, E-Bisprint has won a prestigious PEAK Award in the US for its latest innovation, QOKKI. Selected from a strong field of international entries, QOKKI, a fully customisable event management system, was selected as a winner on the night. Barbara O’Connor, the Executive Vice President of the Print Services & Distribution Association (PSDA), the notfor-profit organisation that hosts the annual awards, wrote in a letter congratulating E-Bisprint, “Winners have traditionally been determined based on print quality and complexity, project design and innovation. But for the first time in PEAK history, there were no categories to choose from. Your entry was judged against all others and determined to be one of the best overall.” QOKKI was designed and developed inhouse by E-Bisprint to solve the numerous challenges raised by organisations that run major events. The system addresses the number one challenge for these organisations, which is the management of inventory across a number of events that run simultaneously or are rolled out across the state, country or internationally. E-Bisprint’s first client to use QOKKI said the system has resulted in a marked improvement in time management and significant cost savings. The system has since been tailored to and implemented within other organisations, including a major NSW government department. By partnering with E-Bisprint, the NSW govern-
ment department has retained its internal marketing resources who are now free to focus on their core marketing duties rather than manage stock, book couriers and chase deliveries. With the added benefit of centralised offsite storage and optimal freight procedures, QOKKI has enabled them to achieve significant savings across the board. Paul Freeman, Executive Chairman at E-Bisprint says “This win continues to justify the high investment we have made into developing software. QOKKI and ZOOL, our online global procurement tool, are both leading innovative products which are driving an exponential growth in both EBIT and revenue.” Held in partnership with the Print Education & Research Foundation (PERF), the PEAK Awards recognise industry firms that innovate and help customers grow. Since 1995, the program has awarded teams that make bold decisions, connect with customers in new ways, and deliver benefits to end-users.
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CENTRAL COAST BUSINESS REVIEW APRIL 2017
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BUSINESS NEWS
Central Coast Council – What Ward are you in? BUDGEWOI WARD
WYONG WARD
THE ENTRANCE WARD
GOSFORD EAST WARD
GOSFORD WEST WARD
Point Wolstoncroft Summerland Point Mannering Park Gwandalan Doyalson Blue Haven Woongarrah Charmhaven Budgewoi Lake Haven Gorokan Toukley Norah Head
Ravensdale Dooralong Yarramalong Kulnura Jilliby Wallarah Warnervale Hamlyn Terrace Kanwal Wadalba Tacoma Tuggerah Wyong Mardi Kangy Angy Wyong Creek Palmdale Ourimbah Niagara Park Lisarow Narara Wyoming North Gosford Mt Elliot
North Entrance The Entrance Chittaway Fountaindale Killarney Vale Berkeley Vale Glenning Valley Tumbi Umbi Toowoon Bay Long Jetty Shelley Beach Bateau Bay Forresters Beach
Holgate Matcham Springfield Erina Heights Erina Terrigal Green Point Kincumber North Avoca Avoca Beach Yattalunga Saratoga Davistown Copacabana Macmasters Beach St Huberts Island Empire Bay Ettalong Bensville Killcare Wagstaffe Hardys Bay
Mangrove Mountain Central Mangrove Spencer Gunderman Wisemans Ferry Peats Ridge Somersby Gosford East Gosford Point Clare Kariong Tascott Mount White Woy Woy Booker Bay Umina Beach Pearl Beach Patonga Beach Mooney Mooney Patonga
The Table below sets out the five Wards that the Department of Local Government has decided makes up the Central Coast Local Government Area. Wyong Ward stretches from Ravensdale and Kulnura to North Gosford and includes Wyong, Warnervale and Tuggerah. Gosford East Ward starts at Holgate and ends up at Hardys Bay via Erina and Avoca Beach. Gosford West Ward starts at Mangrove Mountain and Spencer and finishes at Patonga via Gosford and East Gosford. The Entrance Ward starts at North Entrance and finishes at Forresters Beach
via Berkeley Vale and Tumbi Umbi. Budgewoi Ward starts at Point Wolstoncroft and runs south to Norah Head via Blue Haven. One of the most fascinating aspects about each Ward is the population* and number of voters**: Population* Voters** Wyong Ward 65,000 32,000 Gosford East Ward 62,000 30,000 Gosford West Ward 63,000 38,000 The Entrance Ward 61,000 35,000 Budgewoi Ward 62,000 32,000 . Source .id community .. Source Dept of Local Govt
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Real estate Industry going professional Real estate industry leaders are moving forward with plans for professionalisation as the industry sits at the crossroads, according to the Real Estate Brett Hunter, REINSW Institute of New Vice President South Wales. REINSW Vice President Brett Hunter said after many years of lobbying for increased education and standards the NSW Government has acted and in doing so has provided REINSW with the education foundations to pursue profession recognition. “The need for greater accountability and transparency in the ever increasing complexities of property transactions has led to a clear need for recognisable property professionals who offer trusted advice, service and expertise to stand up and be counted,” Mr Hunter said. REINSW has created an advisory group of key industry leaders and stakeholders, which had its first meeting in mid-March to create the structure and agree on the path forward for property professionals. “The group was formed initially from the panel of Industry thought leaders from last year’s REINSW Industry Summit where the focus was on professionalism. The core group has been expanded to include a number of other industry leaders and influencers to ensure we have carriage of the broad spectrum of property professionals,” Mr Hunter said. “For the past three years REINSW has been formulating plans behind the scenes and creating the environment for these first steps to be taken. The advisory group meeting signalled the official beginning of that journey. The diversity of the group is its strength. The clear message of all participants was not only the need for professional recognition, but also the urgency to expedite and resource the project was loud and clear. “The challenge is to create the critical elements of a profession: Ethics, Education, Experience, Examination and Entity in such a way as to achieve a new benchmark for standards, processes and behaviours that are clearly understood by both the profession and consumers alike. The consumer CONTINUED ON PAGE 18
BUSINESS NEWS
Tendering Essentials one day workshop an enriching experience CENTRAL COAST INDUSTRY Connect (CCIC), with support from the Federal Government Entrepreneurs’ Programme ran a workshop on “Tendering Essentials – Effective ways to win more business”. It was held on the 22nd February at Ourimbah and was delivered by Shipley Asia Pacific, a global consulting firm with more than 45 years’ experience in helping companies large and small to secure more business. Limited to 15 participants the spaces for the workshop were snapped up almost immediately on the release of the invitation to the event. All in all 16 people representing 13 organisations spent the day working with peers and expert facilitators to learn new skills and techniques to improve the capability and effectiveness in writing business proposals and responding to tenders or RFPs. As an observer at the workshop Frank Sammut, Executive Officer of CCIC stated, “the attendees represented a diverse range of organisations that provided a variety of experiences and knowledge that was shared within the group. The two presenters from Shipley provided a great body of experience and technical knowledge that made for a great interactive and formative session” The workshop focused on making better decisions about which RFPs and tenders to respond to and how to go beyond the typical sales mentality of competing on price, to selling on value. Focused on small and medium businesses the day’s activity provided ways to win more work by: • Improving your ability to write compelling business proposals and tender responses • Exploring why government and large organisations use RFPs and tenders
• Understanding how tenders are evaluated and knowing why this matters • Driving customer thinking toward your solution • Maintaining profit margins by using various pricing strategies • Better managing stress through planning and better time allocation • Ensuring your bid reaches the shortlist by highlighting compliance with requirements. Questions such as when do you say no to a tender offer and how you respond to the customer to make saying no a positive experience; understanding the buying team you are dealing with and their level of sophistication and developing compliance check lists and using these to optimise your proposals, were some of the things that were discussed. Workshop attendees were provided with a copy of Shipley’s award winning Proposal
Guide including best practice techniques built over the past 42 years and a soft copy of the templates to assist them in implementing the learning’s from the workshop The value of such a workshop is typically up to $1,000 per head, however the workshop was being provided free of charge through funding support from the Entrepreneurs’ Programme. It was a great opportunity for local businesses. Shipley facilitators emphasize the use of best practices and practical tools to help companies compete and win business. The workshop gave the group a better understanding of how to write tenders with greater impact, empathy, and a higher chance of winning. The group will meet again in around three month’s time to check each other’s progress and continue to share their experience and knowledge and reinforce the leanings they walked away with.
JRPP gives green light to Finance building in Gosford CBD A new commercial building to house NSW Department of Finance workers is on the way for Gosford after receiving Hunter Central Coast Joint Regional Planning Panel (JRPP) approval in early March. The JRPP deferred a decision on the development proposal on 5 December last year to seek more information relating to architectural integrity, landscaping, soil management and a site link. These issues have now been addressed. The new building is expected to generate 90 jobs during construction, house over 300 Finance workers on completion, create 330 indirect jobs when operating, and inject $1.4 million to the
retail expenditure in the Gosford CBD and $4.2 million into the broader Central Coast economy. The application provides for activation of the public domain in terms of the landscaped forecourt and a through block connection. The development also incorporates louvres and shading features which will manage the climate and internal comfort of the building. The building will sit next door to the Federal Taxation Office building currently under construction. The $34.2 million decision brings the value of development approved, by the JRPP, in the last 6 months in the Gosford CBD to $150.9 million
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PROPERT Y NEWS
Quick sale for landmark investment GOSFORD
RAW DEVELOPMENT SITE
64 BEANE STREET, GOSFORD NSW • Large site area 4,743 sqm* • Potential for multi unit development (up to GFA 7,115 sqm)** • Superb location 700 m walk to Gosford Station (10 min) and 800 m to Gosford CBD • Zoned R1 - Gosford LEP - Clause 8.3** • 300 m to North Gosford Private Hospital • Near to schools, shops & Wyoming Commercial Centre *Approx. **Subject to Council Approval
EOI CLOSES 3PM THURSDAY 18TH MAY 2017 (unless sold prior) Exclusive Co-Agents
THE LANDMARK TWO Birds Café at Toowoon Bay, along with two residential rental investments has sold for $1.45 million after just a week on the market. Sold my Bruce McLachlan of McLachlan Partners Long Jetty, the property is located on the corner of Pacific Street and Bay Road and comprises 4-bedroom adjoining cottage and separate rear garden unit on a 752 sqm lot. The property is fully leased returning $62,000 per annum. The café is leased until October 2019 to a long term tenant seeking to renew.
A DA Approval for rooftop conversion plus DA approval for a 5 lot strata subdivision applies to the property. Mr McLachlan said that the property sold by private treaty for the full asking price in 7 days. It was marketed through McLachlan’s data base and online media. “There was high interest from local businesses and café proprietors seeking to own freehold for the own use,” he said. He also commented that there is healthy enquiry for all types of leased commercial sites at present.
Brian Crawford Godfrey Franz 0430 354 050 0425 293 999 Stephen Wan 0414 263 366
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• Outdoor & Building Signs • A-Frames, Banners & Flags • Vehicle Graphics & Magnets • Indoor & Exhibition Signs
Bann ers
SPECIALIST MEDICAL & PROFESSIONAL SUITES
• Full Colour Digital Printing
TUGGERAH 154 Pacific Highway
Ideally located on the Pacific Highway within the established Tuggerah Straight Commercial Centre, these Specialist Medical & Professional Suites are perfectly situated. Neighbours include Healthscope Medical Centre, PRP Radiology, Pathology, Sports & Spinal Physiotherapy, Chiropractor, Dentist, Psycologists & more. With a variety of suites available and plenty of parking, opportunities include both ground floor and level 1 suites. Tuggerah Medical & Professional Rooms range from 13m2 to 24m2 and start from as little as $1,250 per month +GST. Level 1 accessed via lift or stairs hosts suites from 59m2 with the East Wing Professional Suites ranging from 73m2 to 103m2 there is a size to suit a variety of Professionals including Medical, Financial, Legal etc... Other tenants include BCF, Super Cheap Auto and Romi’s Café and make this an ideal location with plenty of parking.
• Lasercut Letters • Boat & Trailer Graphics le Vehic
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• Lightboxes & LED Signs • Retail Shop Fronts • Expo Signs & Displays • Business Cards & Flyers • Safety & Real Estate Signs
3D Signs
Features include • Flexible lease terms • Very Competitive rentals • Excellent parking • Air-conditioning • Carpets, kitchenette • Balcony access for most suites
tuggerah.signarama.com.au
For further details please contact Julie Davies on 4355 5111
Unit 16/10 Pioneer Ave, Tuggerah Business Park
CENTRAL COAST BUSINESS REVIEW APRIL 2017
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PROPERT Y
COMMERCIAL AND INDUSTRIAL PROPERTY FOR SALE/LEASE
KINCUMBER INDUSTRIAL HUB! Situated in Kerta Rd industrial hub. Features; 142m2 approx factory space & office space, High & wide roller door, Separate office area & 2 car spaces, Separate toilet & shower. Very rarely does an industrial space come available in Kincumber so don’t miss this opportunity! FOR LEASE $22,000 N/pa + GST
BRAND NEW RELEASE! QUALITY BUSINESS UNITS! Exclusive office & workspace units located in Tuggerah Business Park close to the M1 Motorway, Railway Station & Westfield Tuggerah. Consisting of a range of sizes from approx 139m2 to 172m2. FROM $417,500 + GST/ FOR LEASE FROM $35,800 Gross PA + GST
BRILLIANT CONFIGURATION, GREAT VALUE, RARE! This excellent factory/warehouse & office is a must to see & consists of (approx) 760m2 of GFA factory area, offices & showroom plus (approx) 650m2 of yard, hardstand & storage areas. Additional mezz of (approx) 160m2 & 4 large roller doors. AVAILABLE END OF MARCH 2017 - FOR LEASE $74,000 N/pa + GST
ONLY A FEW SUITES REMAINING - BE QUICK! We have quality commercial office space for sale & lease (office spaces) from 20m2 to 500m2 (approx). Centrally located at Tuggerah, close to Tuggerah railway station & the M1 Sydney/ Newcastle Motorway. An amazing building in an awesome
UNIT 3 / 10 ENTERPRISE CLOSE, WEST GOSFORD FOR LEASE: $25,000 + Outgoings + GST
THE COMMERCIAL AND INDUSTRIAL SALES, LEASING AND PROPERTY MANAGEMENT SPECIALISTS.
UNIT 3/6 CARNARVON ROAD, WEST GOSFORD FOR LEASE: $21,000 gross + GST
Operating in Gosford CBD since 1984, Citicoast Realty has a long history of delivering sound advice and reliable, friendly and efficient service.
Sleek, modern showroom warehouse of 230m2, including 45m2 of open mezzanine storage space. Concrete construction, showroom style shopfront, high internal clearance, electrical roller shutter and 3 phase power. The unit has two (2) allocated parking spaces.
Pristine wall and floor finishes (almost food grade) in this recently refurbished premises. Unit area 141m² including small reception office with rear roller door access.
502 SCENIC DRIVE, DOYALSON FOR SALE BY EXPRESSIONS OF INTEREST
Rare opportunity to secure a prime position within the tightly held Doyalson Industrial Estate! Located on Scenic Drive only 450m (approx) from Pacific Highway. The property features a 486m2 (approx.) freestanding industrial building on a 6,035m2 parcel of IN1 General Industrial zoned land. Passing income from a lease over a small portion of the site. Great opportunity for an investor, an occupier or ripe for redevelopment. Enquire now to express your interest and secure this outstanding property!
Ph 4324 1322
to discuss your property requirements 87 Mann Street, Gosford NSW 2250
www.citicoastrealty.com.au
SUITE 2.23 PLATINUM BUILDING, ERINA FOR SALE: $310,000 + GST 42.5m2 professional office suite with good natural light, air conditioning, modern fit out, a balcony and an allocated parking space. Located in the popular Platinum Building, the office benefits from first class common facilities, including lift access, common use meeting rooms, kitchen areas and full amenities. Positioned in the busy hub of Erina, this property would be well suited to an occupier looking to purchase their own suite, or would be well suited to an investor, at a very cheap price point to enter the commercial property market. Prices shown with * are inclusive of GST.
4325 0208 83 MANN STREET, GOSFORD 2250 www.chapmanfrazer.com.au
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complex.
TWO ADJOINING WAREHOUSES EXCELLENT AMENITIES
WITH
2 adjoining warehouses approx 1670m2 in total includes 190m2 covered hardstand, offices and amenities. High clearance & auto doors. FOR LEASE $150,000 PA NET + GST
THORNTON - QUALITY INDUSTRIAL FACILITY Newly constructed factory/warehouse with offices & amenities. 3 large roller doors & fully concreted & fenced yard with parking for 19 cars. Built to accommodate 10 tonne crane (if required). FOR SALE $1,750,000+GST / FOR LEASE $145,000 N/ pa + GST
ERINA RETAIL OPPORTUNITY Approx 113.9sqm retail premise available now. On site parking, approx 71 car spaces. Quality tenants surrounding - Plush, LJ Hooker, National Paint & Electricity Co. Includes own toilet & kitchenette. FOR LEASE $39,000G pa + GST
FOR SALE $2.95m
39 Advantage Avenue, Morisset
8.7% Net Return From Day 1! & Current rent $257,040 per annum + GST (Net) & Leased until December 2019 & 2 x warehouses plus 10 tonne travelling crane
Brad Rogers 0459 921 122
FOR SALE $1.75m
6&7/1A Tuggerah Parade, The Entrance
Quality tenant on long lease! Solid yield! & Current rent $131,300 net p/a + GST & Long established popular retail food operation in place & 5 year net lease in place commencing August 2015 & 5 x 5 year lease options in place to 2030
Ben Purdue 0450 719 600
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PROPERT Y NEWS
Interpod leases Lisarow factory complex Fitness centre leases in Gosford CBD
A local fitness centre has leased Level 2 at 170 Mann Street, Gosford. Terms of lease for the 270 sqm space is 3 years with 3 year option at a stepped rental of $35,000 per annum including Outgoings plus GST increasing over years 2 and 3. Dan Mason from Chapman & Frazer Real Estate Gosford negotiated the lease.
Modular bathroom manufacturer, Interpod Offsite, has signed a 6 year lease with 6 year option on 9,954 sqm of space on the former Sylvania Lighting property at 4-6 Sylvania Way, Lisarow. Rent is $84 per sqm plus Outgoings and GST.
The property, on 6.48 hectares comprises two freestanding industrial buildings of 8,044 sqm plus 1,909 sqm of office space plus parking. The lease was negotiated by Ben Byford and Peter Mangraviti from CBRE in conjunction with Brad Rogers from Raine & Horne Commercial Erina.
Prominent local business leases at Highpoint Erina
Finance broker relocates from Erina to Gosford
Window manufacturer leases West Gosford unit A window and door manufacturer has leased a 273 sqm industrial unit at 7 Comserv Close, West Gosford, part of a 8 unit complex. Terms of lease for Unit 1 are 3 years with 3 year option at a rental of $39,000 per annum including Outgoings and GST. Chris Watson from Chapman & Frazer Real Estate Gosford negotiated the lease.
Real estate Industry going professional CONTINUED FROM PAGE 14
A prominent local business has leased Suite 5 of 168 sqm in Highpoint, 257 The Entrance Road, Erina. Terms of lease are 5 years with 5 year option at a rental of $50,000 per annum The lease was negotiated by Brad Rogers from Raine & Horne Commercial Beverage distributor lease West Gosford unit A beverage distributor has leased Unit 2 of 248 sqm at 6 Donnison Street, West Gosford. Terms of lease are 1 year with 1 year option at a rental of $23,000 per annum including Outgoings plus GST. Chris Watson from Chapman & Frazer Real Estate Gosford negotiated the lease. CENTRAL COAST BUSINESS REVIEW APRIL 2017
A commercial finance broker has relocated from Erina to Gosford leasing Suite 12 at 24 Watt Street, Gosford. Terms of lease for the ground floor 85 sqm suite are 3 years with 3 year option at a rental of $16,000 per annum including Outgoings plus GST. The lease was negotiated by Dan Mason from Chapman & Frazer Real Estate Gosford. Cleaning company leases Gosford CBD office suite A commercial cleaning company has leased Suites 15 and 16 on the 1st floor in William Court, 12 William Street, Gosford. Terms of lease for the 60 sqm of space is 3 years with no options at a rental of $16,200 per annum including Outgoings plus GST. Dan Mason from Chapman & Frazer Real Estate Gosford negotiated the lease.
experience and a trusted status are the key tests of any profession and these are also the goals for the real estate profession. “The advisory group has now set up committees to deal with each of the five elements of professionalism which, once reviewed and submitted for broader Industry feedback, will form the framework for an application to the Professional Standards Authority of Australia. “The next step on the journey will be an Industry Leaders & Influencers Think Tank on 24 May where 40 to 50 of the best and brightest will discuss the project, its milestones and as a result decisions and commitments will be made on moving forward. “Members of the industry will soon be faced with making a decision as to what path they are going to take, the path to trusted professional advisor or the path to just connecting the dots in a low service low expertise process environment,” Mr. Hunter said.
RESIDENTIAL PRESTIGE PROPERT Y REPORT
Rural sanctuary for Sydney family Ocean views, resort living at Star of the Sea Terrigal
The property: Apartment 41, Star of the Sea Resort, 8 Terrigal Esplanade, Terrigal. This 249 sqm 3-bedroom apartment in the Star of the Sea Resort has ocean views along with access to all the features offered within the Resort. The price: $1.465 million The buyer: Interstate buyer relocating The sale: An overseas owner had the property on market for 18 months and for the last 4 months with Ray White Terrigal. It was marketed through Ray White’s in-house magazine and to their clients. The agent: Shaun & Kristy Hudson-Smith who said that enquiry remains very strong particularly from expats.
The property: 9/73 Wattle Tree Road, Holgate. This spacious 5-bedroom, 7-bathroom family home with separate guest loft and 7 car garage and inground pool is situated on a 2.5 acre secluded block at the end of a private road. The price: $2.2 million The buyer: A Sydney family relocating from Sydney The sale: The property was sold at auction under instructions from Greater Bank as Mortgagee in Possession. The auction took place after a 4 week campaign with 4 registered bidders. The agent: Tim Andrews from L J Hooker Terrigal who was also the auctioneer.
FOR SALE – CALL AGENT
Ultimate, North East Facing, Absolute Beachfront Masterpiece! PEARL BEACH 3 Gem Road Superbly designed by the renowned architect Howard Tanner, this truly exquisite & bespoke, 4 bedroom beachfront residence represents the definitive example of the great Australian Beach House! A rare combination of perfect aspect, ideal position and unique composition, it is brilliantly conceived and masterfully executed to the finest degree, yet totally functional and totally “live able”! This truly is the ultimate opportunity to enjoy the very best that Pearl Beach has to offer in the most exclusive and unique absolute beachfront position conceivable!
From Forresters Beach in the north to Patonga in the south we have been writing and rewriting the record books since 1998! • Over 20 years personal experience in prestige property sales! • Waterfront and beachfront properties • Development sites
Spacious And Unique 3,160m2 Absolute Beachfront Property! UMINA BEACH 8 Berrima Crescent This spectacular property is unlike any available on the entire Central Coast! A totally unique beachfront position surrounded on 3 sides by water, with a picturesque river behind! Enjoy expansive 180 degree views of the entire beach from every part of this enormous park-like parcel of land which is completely level and features its own 3 hole private golf course, wharf and lagoon/river at the rear of the property. Situated on the site is a substantial 5 bedroom home, which is an established holiday rental for over 10 years with returns that have exceeded $100,000 annually.
Contact: Stuart Gan PRDnationwide Ettalong Beach www.prdettalong.com Office: 02 4344 5580 Mobile: 0407 454 974
CENTRAL COAST BUSINESS REVIEW APRIL 2017
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BUSINESS TIPS
Superannuation….Need to act NOW…but what do I do?
By David Evers, Director, Robson Partners
The changes that the Government announced in the 2016 Budget are now in place, with the key reforms coming into effect from 1 July 2017. These changes are the BIGGEST things to happen in Superannuation for over a decade, and they WILL have an impact for decades to come. The laws are very complex, far reaching, and have to be complied with. Business operators (and their key staff ) will have their retirement strategies effected by the new legislation that is now law. Each superannuation member will need to review their strategies, to make sure they are ready before 1 July 2017. Some key points to consider include:
1. S uperannuation funds that paid pensions up until 30 June pay NO TAX. This is no longer the always the case. 2. S uperannuation Pensions are now limited to a maximum balance of $1,600,000 (called the Transfer Balance Cap). As a result of this, many Superfunds that have not paid tax for many years, will now have to. You will need to consider whether to leave money in Superannuation, or pay it out of the fund. This will require advice. 3. P eople who are seeking to put more of their own money (or an inheritance or asset sale proceeds) into Superannuation, may not be able to (once they get close to the $1,600,000). So people who were planning to build a large Superannuation balance over the next few years, may not be able to do so. Other options may need to be explored. 4. I f your Superannuation fund has capital gains on an asset it holds, these gains could now be subject to income tax (when they would not have been before). Each individual asset will need to be reviewed, and strategy options considered, to ensure you do not pay more tax than you need to.
5. Many people (not just the wealthy or high income earners) have been utilising a clever strategy of salary sacrifice, while taking a pension from their Superannuation (called a transition to retirement pension). These strategies WILL NOT be as effective after 1 July, so they should be now be reviewed and adapted. It could actually cost some people money to continue with these strategies. 6. Many people have Insurance inside their Superannuation as it can be a very tax effective strategy. The new laws could have a very significant impact on this strategy, and it should be reviewed, as will your Estate Plan. How you were going to deal with Superannuation upon you passing, may not be the best way. This again should be reviewed. As you can see, the new Superannuation rules will have a significant impact of not just those with a large Superannuation balance. The laws are very complex, and we are running special complimentary education events to help explain the impact of these new changes to our local community. Our next SMSF Reform seminar is 19 April 2017 at 6PM, and you can register at ww.robson.com.au.
Travel insurance - don’t leave home without it!
By Nathan Corrigan, Account Manager, Insurance House Central Coast Around 800,000 Australians travel overseas each month, and almost 90,000 Australians travel domestically each month, with almost a quarter of these admitting to travelling uninsured - and around 45% of men surveyed admitting to no insurance at all. Generation Y was the worst demographic for arranging travel insurance with 51% admitting to travelling with no insurance at all. According to Galaxy research, this shortfall is costing Australians an average of $850 for unexpected but insurable mishaps with the most common expenses being: Emergency medical (average cost $941); Loss of personal belongings ($570); Damage to personal belongings ($452); Accidents ($978) and Theft ($813).
CENTRAL COAST BUSINESS REVIEW APRIL 2017
For many, it is easy to jump online and purchase insurance from numerous websites, or even rely on our credit card insurance, and more often than we don’t even bother to read to read the fine print. Often cheaper online insurance or free credit card insurance is very basic and sadly this can mean that at the most critical emergency, we may find ourselves underinsured for the event, or worse still, completely uninsured. Many people also don’t realise there are circumstances which will void their insurance such as leaving valuables unsupervised in public, hiring and riding a motorcycle without a motorcycle license or being involved in an accident while drunk. Most travel insurance also does not cover rock climbing or mountaineering; parachuting; driving or being driven in an all-terrain vehicle; scuba diving, unless you already have a license; any injury or accident incurred while drunk, and this includes involvement as a pedestrian; missing your connecting flights when you have different airlines (you are neither covered by the airline, nor your insurance policy). Travel insurance should be something you arrange as soon as you have booked your ticket, whether you are going on a two-day
business trip interstate or have planned your backpacking adventure of a lifetime. Many businesses use an insurance broker already to arrange the appropriate insurance for their staff, but brokers can also manage private travel insurance, and if you have some firm ideas on your itinerary and activities, they can find the best insurance for your needs, allowing you travelling with peace of mind. Contact Nathan Corrigan on 02 8913 9137 to discuss your travel insurance needs.
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BUSINESS TIPS
What can employers do when workplace ADVICE romances go terribly wrong? MPLOYERS
ur arge can anage rce, r trade reduce s comp
By Warwick Ryan, Partner, SWAAB Attorneys
ck Ryan com.au One answer to the question posed in the ballad:
s ‘What becomes of the broken hearted?’ um Building, is: RINA NSW 2250
‘Some become stalkers!’ Which poses another question: ‘Where does that leave employers in having to tidy up the mess?’ A quick survey of cases highlights that the FWC has a reluctance to allow employers to use employee conduct outside work time and not connected with the workplace as a basis for termination: • In a 2007 decision, SDP Hamberger found that outrageous conduct of a sexual nature that occurred after a work-sanctioned party in accommodation booked
(and paid for) by two staff members so they could attend the function, could not be the basis for disciplining by the employer of the employee, despite the latter found to have engaged in brazen sexual acts in the presence of her workmates by the employer - . • In a decision in 2015, VP Hatcher decided that sexual assault (grabbing and kissing an employee on the mouth without their consent) was not a matter for the employer to terminate the offending employee even though it occurred within an hour after a Christmas party and on the same premises. • In a 2016 Northern Territory decision (and it could only have happened in the NT), where an employee made a claim against her supervisor in relation to sexual harassment, Commissioner Sievers found that on the three occasions where the employee’s manager was found naked at the employee’s premises, it did not amount to sexual harassment because it was not work-related. So we come to the 2017 decision of the FWC, where (after the breakdown of an intra-office romance) an employer had directed a worker not have contact with a
co-worker unless it was work-related. The employee continued to harass and contact the co-worker outside of work hours. When considering offending employee’s claim for unfair dismissal, VP Watson considered these out of hours contacts – in the circumstances of the employer’s directive - were ‘legitimate considerations’ for the employer in deciding whether to terminate offending staff member’s employment. In essence, the Commission found that a direction by the employer to an employee not to contact a fellow worker outside of work hours was a valid direction and the breach of it was a breach of a lawful and reasonable direction. The decision of VP Watson in this case was a practical decision which took into account the realities of the workplace and the fact that the relationship stemmed out of the two workers working together. The mere presence of the ‘stalking’ employee in the workplace would create profound issues. Inevitably, the victim of the stalking conduct would cease to attend work and would be effectively penalised for the misconduct.
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FUNNY BUSINESS
A JOB INTERVIEW is in progress, a bright and experienced accountant is interviewing for a position of a CFO. He is being interviewed by the members of board of directors and a CEO. During the interview the CEO suddenly asks: “Tell me, what is seven multiplied by three?” The accountant thinks fast and tells “22.” Once the interview is over the accountant goes out, takes out the calculator and finds the answer - 21, disappointed, he goes home. Next morning he gets a call from the CEO, “Hey, you got a job.” The accountant is pleasantly surprised. He cannot but ask, “Thank you very much for the job but what about seven multiplied by three?” The CEO tells him - “of all the candidates we interviewed, you came the closest.” A nursery school teacher was delivering a station wagon full of kids home one day when a fire truck zoomed past. Sitting in the front seat of the fire truck was a Dalmatian dog. The children started discussing what the dog’s duties might be. “They use him to keep crowds back,” said one youngster. “No,” said another, “he’s just for good luck.” A third child concluded. “No silly, they use the dogs to find the fire hydrant!” Some are born great, some achieve greatness, and some hire public relations officers. The children were lined up in the cafeteria of a Catholic primary school for lunch. At the head of the table was a large pile of apples. A nun made a note, and posted on the apple tray: “Take only ONE. God is watching.” Moving further along the lunch line, at
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the other end of the table was a large pile of chocolate chip cookies. One of the children wrote a note, “Take all you want. God is watching the apples.” There were three men stranded on an island and they found a lamp, so they rubbed it and out popped a genie. The genie told them they all had one wish. The first man wished, “I wish I was the smartest man on earth”, and poof, the wish was granted. The second man wished, “I wish I was smarter than the first guy”, and poof, his wish was granted. It was the third guy’s turn and he wished, “I wish I was smarter than both of them
put together”, and poof, he turned into a woman! Father: Son, at your age Winston Churchill used be up and out for his morning walk at 5 a.m.. Son: Dad, at your age, he had become the Prime Minister of England.
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