Central Coast Business Review August 2014

CENTR AL COAS T

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Vol 25 AUGUST 2014 Published monthly (except January)

business review

SCRUBBING UP WELL FOR 30 YEARS

Gosford Waterfront dining precinct Investa sells Kooindah Waters Two smart work hubs for Central Coast

Untamed.

The all new CLA-Class.

Coast Star Motors 373 Mann Street, Gosford (02)4320 0922 greg.evans@ccmg.com.au www.mbcoaststar.com.au DL19041

CON T EN TS

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Cover story

15 Toukley cafe goes French

4 Scrubbing up well for 30 years

16 Pine Needles expansion underway

Business News

16 Composting invention wins top innovation award

7 Gosford Waterfront dining precinct 8 Skills centre opens at Tuggerah 9 Two smart work hubs for Central Coast 10 Investa sells Kooindah Waters 10 Plans for $100 million investment 11 Central Coast Food Group discusses Supply Chain Study 12 Yates Traders to exhibit at food trade exhibition 12 Anytime Fitness opens at Riverside West Gosford 13 New senior’s publication for Coast 13 Central Coast infrastructure needs – Have your say 13 Campus celebrates graduation and milestone 14 Fitt Resources new GM 14 Hunter Liftrucks appoints news Service Manager 14 New waterfront restaurant at Ettalong off to a good start 14 A secretarial service from one with all the experience 15 New owner for Quattro 15 Magenta Resort Executive Chef buys Byblios Restaurant Gosford

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17 Fund manager buys Deepwater Plaza 17 Healthcare fund acquires Brisbane Waters Private Hospital 21 RetireAustralia invests in Coast as hub for luxury retirement 23 Unfair dismissal and the high income threshold 23 Protecting your personal and business assets 23 Do clients Google my business?

24 Super strategies can make a difference

Regular features 6 Edgar Adams Editorial

What’s wrong with Mariners Cove?

11 Manufacturing News 14 Business Briefs 17 Property News 22 Prestige Property Report 23 Business Tips 25 Events Calendar 26 Funny Business 27 BUSINESS SERVICES DIRECTORY

Front cover: Cleaning Supply Shop’s John Taylor Photo by Essence Images

Central Coast Business Review Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved.

Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

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COV ER S TORY

Scrubbing up well for 30 years THEY SAY YOU can tell more about the culture within an organisation by its state of cleanliness than by any other means.

Why? Because the cleanliness of a business premises, whether it be a shop, an office or a factory, shows a level of pride, care and attention to detail that starts at the top and flows all the way down the line. It’s also been said that the state of the cleaning industry is like a barometer for the state of the economy because, while cleanliness is essential in every industry, it tends to be labour intensive. As a result, it’s often one of the first expenses to be reduced when the going gets tough. But the price paid for cutting back on cleaning is usually quickly felt due to a rise in absenteeism and a fall in customer patronage. But despite the ongoing need for its existence, the cleaning industry is no different to any other in terms of the demand for constant innovation and reinvention. A man who knows this better than most is John Taylor, owner of The Cleaning Supply Shop in West Gosford.

Celebrating 30 years in business in June this year, Mr Taylor is one of the pioneers and innovators in the specialised cleaning product supply sector. Despite numerous hurdles over three decades, Taylor and his team have done much more than just successfully weather the storms. This story uncovers how passion, innovation, customer service excellence and unmatched knowledge have been the key ingredients for The Cleaning Supply Shop’s longevity in business.

By Phaedra Pym

30 years in business is no mean feat. But celebrating 30 years in a 32-year old industry is quite extraordinary. Having worked with his father who, in the 1950’s, was one of Sydney’s first contract cleaners and the first to clean a regional shopping centre, Taylor was one of the pioneers for a new concept of retail/wholesale commercial cleaning supply stores in Australia. Only the fifth of its kind in NSW, The Cleaning Supply Shop opened its doors on June 4, 1984 in Manns Road, West Gosford despite scepticism from others that this type of concept could work. But having worked with his father for many years followed by a two-year management stint for the third largest cleaning company in Australia, Taylor knew a thing or two about cleaning and the way the industry worked. He was no stranger to the Central Coast either having been involved in the contract cleaning management of several of the Coast’s shopping centres when working with his father. It was a strategic move based on the expected growth of the Central Coast and strong connections with the right people.

For instance, Erina Fair had just opened its doors and Taylor’s former employer, Kennedy Cleaning, held the contract for cleaning the centre. He also had solid connections with Gosford’s Imperial Centre and the former Market Town. Naturally they all knew who to call for their cleaning supplies.

Far from smooth sailing all the way Over the last 30 years, Taylor’s business has gone from strength to strength. But it hasn’t

always been smooth sailing. The business survived three floods in the first five years, the recession “we had to have”, the GFC, numerous political and red tape issues, legislative changes, and the loss of Internet and EFTPOS facilities for six weeks due to road works at West Gosford. Despite these significant hurdles, Taylor’s business has not only survived but thrived. Over three decades they’ve only had three moves, (each time to larger premises on higher ground well away from potential flood waters); they’ve only ever lost six employees; they have exported to Vietnam, New Zealand and Fiji; and they continue to enjoy professional, mutually beneficial relationships with many of their first customers and suppliers.

Today The Cleaning Supply Shop occupies a 900sqm warehouse/showroom and supplies to customers from numerous sectors throughout Australia including healthcare, aged care, hospitality, mining, commercial cleaning and retail, all based on word of mouth referral. They’ve also expanded their range and service to include sanitisation, odour control and hygiene solutions as well as offer mobile and onsite servicing for their range of cleaning machinery by in-house licensed electricians.

Knowledge is power Unlike the major multinational distribution companies that are favoured by many large organisations for their logistical “box moving” ability, The Cleaning Supply Shop has built a reputation based on unsurpassed knowledge, innovation and customer service.

With over 30 years experience across a broad spectrum of industry categories that includes, retail, manufacturing, services and superannuation, we set out to understand your business and how it operates so that we can advise and guide you through the good times and the difficult times with the sole aim of making you and your business a financial success.

“Max Perry has been working with our business for over 30 years. His attention to detail and consistency in service has always been impeccable. I can rely on him to be across all aspects of our accounts, up to date tax information and compliance, providing accurate and direct advice. Max also assists us in the areas of succession planning, corporate governance, company structure and budgeting. I would recommend Max Perry to anyone looking for an edge in accountancy advice in today’s competitive market and highly legislated landscape.”

Joshua Hilton, Dealer Principal, Brian Hilton Motor Group Max Perry, Director

Level 5, Kensman Building, 131 Donnison Street, Gosford • Phone: 4324 7211 CENTRAL COAST BUSINESS REVIEW AUGUST 2014

COV ER S TORY

Clearly passionate about the industry, Taylor knows every product on his warehouse floor inside out. He’s also up to speed with new products on the horizon and actively contributes to the cleaning industry’s future. He is regularly asked to write articles for industry publications, speak at conferences and is renowned for going above and beyond the call of duty to solve a cleaning related problem. At times this has even led to the development and manufacture of new cleaning products, methods and systems.

For instance, Taylor came up with the idea of a brand new system of flat microfibre mopping for hospital cleaners that resulted in the solution for a major Workplace Health and Safety issue, which was not only costing the hospital a fortune in absenteeism but could also have potentially placed them at risk for the spread of germs.

Taylor’s reputation is such that his expertise is constantly sought to solve problems in major and highly specialised industries, especially the healthcare and aged care sectors. He also works closely with manufacturers who are faced with an increasingly rapid emergence of new sustainable materials, such as flooring manufacturers.

Indeed flooring manufacturers are a classic example where the right cleaning solution can solve a myriad of potential problems caused by incorrect maintenance. In fact, Taylor has been responsible for saving some of the major floor manufacturers a potential fortune in warranty costs as a result of recommending the right cleaning product and process.

John Taylor with the equipment range sold at The Cleaning Supply Shop There are a number of reasons that ensure a business associated with cleaning enjoys longevity, no matter what economic realities emerge: Cleaning is not a luxury item. It is and always will be a necessity to prevent WHS problems, maintain compliance and optimise customer safety and satisfaction.

One in eleven workers are employed in the Australasian cleaning industry (Source: Inclean Magazine).

Intellectual Property within the industry continues to grow as needs change over time, especially in the area of healthcare where new strains of bugs are constantly appearing on the scene and other bugs are developing resistance to existing cleaning and sanitising solutions.

“Cleaning is a hugely diverse and very essential industry and we have enjoyed and will continue to enjoy our small contribution,” said Taylor.

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EDITORIAL

Edgar Adams discusses local issues

What’s wrong with Mariners Cove? when they stopped the Warnervale Airport being redeveloped as a regional airport and see the establishment of a locally based regional airline which would have created many hundreds of jobs. At the time many light aircraft operators at Bankstown were very keen to move to Warnervale too and that would have meant even more jobs.

Wyong Council has done a very good job consulting the community and finding that the community is very much on side.

So those Wyong Councillors who are siding with a small minority of voters who are against everything should pull their heads in.

CONTINUED ON PAGE 24

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their air fares) but they will need to get THERE IS EVIDENCE that Gosford their collective heads around what this is Council could be reverting to form as some all about. councillors come to the realisation that Mayor Lawrie McKinna, a great salesman for While on the subject of Gosford’s future Gosford, will probably stand down as Mayor some major developments will be comin September. ing forward in the next few months CCBR There is no doubt that the next Mayor understands, thanks to a positive attitude will be a Liberal but the question is who within Gosford Council generally. may get the Deputy’s job.

This will be fantastic news and the invesSo we see the grandstanding starting tors must be welcomed with open arms to emerge. and supported by the community.

A proposal by the Central Coast Mariners We must not allow those with a history to rename the Broadwater, Mariners Cove of stopping development to get the supgot short shrift at Council’s 23rd July meetport that they normally get through the ing thereby getting Councillors Doyle, Scott only mass print media in town. and Morris an assured spot in the Central Coast Express Advocate along with some Of course living in the past isn’t the precommunity activists decrying the idea. serve of some Gosford residents, Wyong With the ‘pop-up’ eating precinct on also has their fair share too. the waterfront under the Brian McGowan Wyong Council is, among other things, Bridge (which these councillors did suplooking at developing a regional airport port) planned to open around Easter at Wyee.

2015 and Iguana Joe’s about to reopen in The concept is good and must be supSeptember, Gosford’s Waterfront Precinct is ported across the community. It will have getting a life. an important positive impact on our econWhat a good idea to add to that by omy and will be good for business. renaming it Mariners Cove.

Its location between the very noisy M1 We have to keep thinking about the Pacific Motorway and the Buttonderry Tip will future and show that we are no long tied to ensure that the only living things that may be the past which has brought Gosford down affected is the odd wombat or goanna. to where it is.

But on cue the professional objectors are Which raises an interesting point. Clr coming out of the woodwork, dusting off Doyle is off on a Council sponsored Future their banners putting in their orders for red Cities Programme study tour to the USA t-shirts.

Just like 4:56 they PM did over 20 years ago along withErina-tamworth Clr Macfadyenad_together300614v1.pdf (they are paying 1 6/30/14

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BUSINESS NEWS

Gosford waterfront dining precinct

Proposed Gosford Waterfront Dining Precinct GOSFORD COUNCIL HAS approved a new development concept that will see a ‘pop-up’ eating and retail precinct materialise early in 2015 on the Gosford Waterfront beside the Brian McGowan Bridge.

Following a call for expressions of interest earlier this year Erina developer Mistlake Investment Pty Ltd has been granted a five-year lease for The Broadwater’s Gosford Recreation Reserve. The concept will see 10 pop-up eateries, three showcase studios, a dessert bar and associated amenities dropped-in along The Broadwater’s shoreline.

Council’s new Director of Community Growth Judy Jaeger said that the area offers magnificent development potential and is an important part of Council’s efforts to transform the waterfront precinct into a dynamic and vibrant part of the city.

“We’re confident that this proposal has the potential to unlock this under-utilised land and provide an active and engaging public area with a range of leisure and dining activities. It shows a good understanding of this prime waterfront location’s sensitivities and supports the key objectives

behind the area’s development, which is to deliver economic and social benefits to Gosford,” said Jagaer.

Tim Gunasinghe from Commercialhq, a subsidiary of Mistlake Pty Ltd, said the modules would be purpose built At this stage, the development concept comprises 27 drop-in modules, with each module about the size of a shipping container.

Looking just at its employment potential, we expect that this proposal could generate around 115 new jobs.

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BUSINESS NEWS

Skills Centre opens at Tuggerah EARLY JULY SAW the Federal Member for Dobell, Karen McNamara, open a new Skills Centre for Central Coast Group Training at Tuggerah Business Park.

The Central Coast Youth Skills Employment Centre in Bounty Close is set to become a major employment and training facility, delivering job pathways and career opportunities for the Central Coast’s youth.

Mrs McNamara said, “this centre will be vital for local youth seeking to gain employment and fulfils an election commitment of the Abbott Government. “The Australian Government has contributed $2.7 million through a grant to Wyong Shire Council in partnership with Central Coast Group Training while a further $700,000 was also delivered through the Government’s Community Development Grants programme to complete the construction of the Centre,” she said.

The Centre was designed by architects, CKDS and built by Red Eye Constructions, both Central Coast companies and comprises a cluster of serviced offices/business incubators and training areas.

The Centre is supported by CCGT’s strategic partners in the project, Central Coast Business Enterprise Centre who have relocated into the Centre along with IPAR Group who specialise in HR and Back to Work Coordination.

CCGT General Manager, Greg Best said the Centre would an ideal location for business start-ups and would be welcome in the complex. “We still have available some

CENTRAL COAST BUSINESS REVIEW AUGUST 2014

Central Coast Youth Skills Employment Centre limited high quality commercial space for organisations that can demonstrate strategic benefit to the core function of the facility; that of jobs and business development,” he said.

At the opening the Mayor of Wyong, Clr Doug Eaton commented on the job market in Wyong saying, “With youth unemployment in Wyong Shire at 16.4 per cent, young people face significantly greater challenges than young people from other parts of NSW. Combine this with a low school retention rate of 53 per cent the importance of providing more training and job support targeted specifically for young people is critical.”

Wyong Mayor Doug Eaton with CCGT CEO Greg Best and Member for Dobell, Karen McNamara Once the facility is operational, it will also provide young people with disabilities and those socially excluded in the community access to employment and training opportunities.

BUSINESS NEWS

Two smart work hubs for Central Coast GOSFORD AND WYONG have been selected as locations for two new ‘Smart Work Hubs’ under a NSW Government pilot programme worth $800,000.

Acting Premier and Minister for Trade and Investment the Hon. Andrew Stoner and Member for Gosford Chris Holstein made the announcement in early July that the two projects would be up and running by the end of the year, offering commuters on the Central Coast alternative work locations closer to home.

“Smart Work Hubs are convenient alternatives to normal work spaces and are focused on large commuter populations, like the Central Coast,” Mr Stoner said.

“The Central Coast will join three other Smart Work Hubs in Western Sydney and will operate for a minimum of 12 months under our pilot programme.

“Local projects will be led and managed by Gosford City Council, as part of the redeveloped Kibbleplex Centre, and the Nexus Smart Hub in the Wadalba Enterprise Precinct North Wyong by the Henry Kendall Group.

Commenting on the Hub, Director, Damien Wilde, said that their proposal had been supported by Wyong Council and TAFE. “The Nexus Smart Hub will provide a wide range of facilities to encourage micro and small business enterprises as well as commuters,” said Wilde. “Apart from high speed broadband connectivity , hot desks, private offices and meeting rooms we will also provide; child minding, free gym and within the precinct, service station, food outlets and other retail services.”

Artist’s impression of the Nexus Smart Hub “Around 40,000 residents commute outside the Central Coast region each day for work and this can have significant impact on their work/life balance. Many may not be suited to teleworking but we only need 150 to 200 people to fill the facility,” he said.

“These Smart Work Hubs will offer a wide range of facilities for corporate clients or casual users, including fast broadband, Wi-Fi, video conferencing, meeting spaces and kitchens.”

“By establishing Smart Work Hubs in locations with large commuter populations, we can take advantage of the benefits of using technology to support smart working practices.

“New technology and high speed broadband are changing the way people work and NSW has much to gain by taking a leading position in this emerging landscape.”

Member for Gosford, Chris Holstein with Acting Premier and Minister for Trade and Investment the Hon. Andrew Stoner The Gosford Smart Work Hub will be co-located in the redeveloped Kibbleplex Learning and Enterprise Centre, with the University of Newcastle Research and Innovation Hub, Business Hub, high tech City Library, flexible learning spaces, public conference facilities and professionally serviced suites also to be on-site.

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

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BUSINESS NEWS

Big plans for Kooindah Waters New home for furniture removalists

INVESTA LAND HAS exchanged contracts for the sale of Kooindah Waters Residential Golf and Spa Resort at Wyong.

Chinese backed Harman Global Holdings are the buyers of the property which comprises 18-hole golf course, 108 room Mercure resort and the remaining residential lots, in an off market transaction.

HGH are planning a state-of-the-art hotel, housing and a conference centre.

Pending planning approval, the new owners intend to proceed with plans for a suite of developments including over 100 boutique houses, a 120 room hotel and improvements to the existing resort including improved function rooms enabling the Wyong Shire to attract bigger conferences and events.

Wyong Mayor Doug Eaton said the development would be on track with Council’s recently endorsed Economic Development Strategy that places tourism and economic growth high on the agenda.

Ethan He, CEO of the residential project marketing company Harman, said his company’s vision is in sync with Council’s bigger picture for Wyong, addressing the need for niche housing, a marketable tourism identity and major economic investment.

“Kooindah was a logical choice for us as a development because it is in an enviable

position to capture the Sydney market, located just off the freeway in an outstandingly beautiful area,” Mr He said.

“We found Wyong Council accessible, responsive and willing to facilitate and enable investments that align to their strategic plan for the area.

“Mayor Doug Eaton has extended a warm welcome to Harmon and we thank him for supporting our initial venture into the Central coast property market.

“It’s great to see Council and the Mayor showing great vision and leadership when it comes to marketing the area and supporting investment”, said Mr He. Robyne Abernethy, Chief Executive Officer at Central Coast Tourism, said the proposed expansion of the resort would be a great boost for the Wyong Shire region and support the growth of the local visitor economy.

“The proposed expansion of the resort will further enhance our destination appeal, with the additional room stock and expanded meeting and event facilities allowing the region to target larger conferences and support the attraction of major regional events” The next step is for Harman Group to submit a masterplan and planning proposal to Council for a merit-based assessment to be undertaken.

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Karen and Chris Coulson

HAVING OUTGROWN THEIR Erina premises Gosford Removals and Storage have relocated to premises in Somersby Falls Road, Somersby which allows them to offer a unique storage service not available on the Central Coast.

Owners Chris and Karen Coulson have acquired a 7.5 hectare property with a 1,050 sqm warehouse plus offices with a capacity to securely store 320 wooden furniture storage containers plus lounges in racks (lounges do not store well in containers) under cover and over 250 standard shipping containers on the extensive hardstand area for long and short term storage. The concrete hardstand area has a rated capability to stack containers up to four high.

The move to Somersby is a further step in the growth of their business which started out in furniture retailing at Tumbi Umbi in 1984 and morphed into an exclusive removal service under the Karis Removals name. The change came about as their customers noticed the care they took in delivering the quality furniture they had bought and came back to them when they were moving house. Coming from the retail side of the industry the Coulsons understood what customers wanted.

While their retail business continued to grow their very small furniture removal business also grew by word of mouth and in 1997 they had the opportunity to buy their rivals Gosford Furniture Freighters.

They closed down their retail business and focused exclusively on transport renaming the business Gosford Removals and Storage and a year later purchased their Bonnal Road, Erina depot and storage facility.

The Somersby move is a classic example of a business that has grown organically thereby keeping their service quality and operating efficiencies under control.

Your years of hard work building your business need to re “Our success has been built around serprofits too. Is your business peddling like crazy but challe vice excellence andground? respectAre foryou ouropen employfinding new to ideas that can free and empower your bottom line? ees.” sayscash-flow Karen Coulson.

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M A N U FAC T U R I N G N E W S

Central Coast Food Group discusses Supply Chain study

By Frank Sammut, Executive Officer, Central Coast Manufacturers Connect A GROUP OF 29 Central Coast food and beverage and distribution companies heard the results of a recent Supply Chain study into their businesses carried out by AusIndustry’s new Entrepreneur Development programme at a meeting of Six Strings Brewery in early July.

Held under the auspices of Central Coast Manufacturing Connect (CCMC) the study recognised that the food and beverage industry plays a prominent role in the Region and is the largest sector within the manufacturing industry.

As founding members of Food Innovation Australia Limited, a federal government supported body, CCMC and the University of Newcastle have established a food advisory group of industry specialists, academia and government agencies ,to foster the local food industry and to become a regional node of FIAL and its programmes.

The study conducted is known as “Mapping the Connections” and is an assessment tool developed by the Innovative Regions Centre in partnership with Deakin University to assist clustering initiatives and industry collaboration. It aims to assess existing linkages and levels of collaboration amongst selected groups of organisations.

The outcomes of this study would provide the foundation for the development of an action plan that: • Fosters the establishment of a Central Coast regional food cluster • Facilitates innovation and the sustainable growth of the food industry in the region.

• Delivers a platform for continuing dia-

Central Coast Food Group meeting at Six Strings Brewery Erina logue across the industry sectors, supply chain, research and education • I dentifies skilling and human resource development needs across the industry The July meeting provided an overview of CCMC and the establishment of the Central Coast Food Group to the 65 strong group of food manufacturers, University and TAFE representatives, government agencies and other invited guests, which was given by Frank Sammut EO of CCMC. He was followed by Mike Goodman from AusIndustry – Entrepreneur Development who is the new innovations Facilitator for the region taking over from Graham Baker who is retiring.

He presented the findings of the report which covered the nature and size of the businesses involved, the findings around customers, suppliers and competitors and areas of opportunity around collaboration, research and logistics.

A copy of the full report and information about the food cluster can be found on the CCMC website at http://www.ccmconnect.com.au/index. php/clusters/food-group If you are a food and beverage manufacturer and would like to find out more information around the food cluster you can email Frank Sammut at frank@ccmconnect.com.au The next food event is on the 19th August. FIAL will run a two hour session where they will share insights from industry leaders and market opportunities including its strategy for growth and programmes in progress that will be of direct benefit to you and your organization. They will also be speaking to the findings of our study and what programmes can support these.

More information can be found on the web page above.

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

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BUSINESS NEWS

Yates Traders to exhibit at food trade exhibition SOMERSBY CORDIAL AND coffee syrup maker, Yates Traders, has received NSW Government support to attend the Fine Food Australia trade exhibition in Melbourne in September and showcase their Cafe Choice coffee syrups to buyers from all over the world.

Deputy Premier and Minister for Trade and Investment Andrew Stoner and Member for Gosford Chris Holstein congratulated Yates Traders on its inclusion in the exhibition, saying it was well deserved recognition of their potential.

“It is a golden opportunity for our world class producers of food in NSW to take their range to a wider audience.

“Participants at last year’s Fine Food Australia reported that in the six months following the event, between them they created 16.5 new full time jobs, generated almost $350,000 in sales, and gained new interstate, export and distribution deals as a direct result of their involvement on the NSW Stand.”

Sixteen NSW companies will be represented on the “Flavours of NSW” stand at Fine Food Australia promoting the best produce in NSW, including olive oil, dairy, jams, nuts, fruit, oils, baked goods, coffee and meat.

Yates Traders also produce a range of alcoholic drinks for the bar industry under the Steinbok label.

Anytime Fitness opens at Riverside West Gosford

Anytime Fitness gym at Riverside Park West Gosford.

MARK AND LINDA Greenwood have opened their fifth Anytime Fitness franchise at Riverside Park West Gosford.

Mr Greenwood established his first gym at Wyoming in 1994 which was known as 4 in 1 Fitness. Subsequently he expanded into other areas with his 4 in 1 Fitness business model but found they were not as effective as he wanted.

In 2009 he became a Franchisee for Anytime Fitness retaining the Wyoming operation and since has opened gyms at Erina, The Entrance, Kincumber and now West Gosford.

The Anytime Fitness business model which started in the USA and was brought to Australia in 2008 has since expanded to over 350 clubs.

“We are a membership based business operating on a 24 hour 7 day basis which members are finding

Linda and Mark Greenwood very convenient and affordable, “ said Mr Greenwood.

Members have access via a personal secure access system and are monitored to ensure a safe work-out environment.

The West Gosford gym is located in the Riverside Park precinct under the Masters Hardware store and offers plenty of parking and after hours security. It is staffed Monday to Thursday 8.00am to 8.00pm, Friday 8.00am to 6.00pm and Saturday 8.00am to 12.00pm. It features private restrooms and showers and personal training services.

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NEWS

New senior’s publication for Coast

Campus celebrates graduation and milestone From left to right: Professor Caroline McMillen, Vice-Chancellor and President of the University of Newcastle; Associate Professor Seamus Fagan, Director of the English Language and Foundation Studies Centre (ELFSC); Dr Jaime Hunt, recipient of the ELFSC Award for Excellence in Teaching and Learning; Mr Paul Jeans, Chancellor of the University of Newcastle; Associate Professor Neil Morpeth, ELFSC. Photo courtesy of the University of Newcastle

Simone Evans and Debbie Elliott IT’S THEIR DRIVE, strong passion for the Central Coast Community and the love of their product that propelled Simone Evans and Debbie Elliott to expand their publishing business to produce a new publication called Seniors on the Coast.

Their current magazine, Kidz on the Coast has been established for almost 12 years and has built an enviable name as Central Coast’s longest established and favourite family magazine. The concept behind Kidz on the Coast is to inspire and support community, providing resources to assist local Central Coast families.

As two local mums themselves, Simone & Debbie understand the importance of support networks, access to local services and relevant parenting information and they are incredibly proud of the product they have created.

After extensive research and the unwavering support of the local community, Simone & Debbie are thrilled to introduce an additional publication that supports life on the Coast for over 55s. Seniors on the Coast has been designed to incorporate the same clean, crisp lines of Kidz on the Coast and to include topical information and content suitable for Central Coast’s mature population.

Bi-monthly editions will hit the streets from 1 September and 15,000 copies will be distributed from Lake Munmorah in the north to Umina/Woy Woy in the south.

Copies of both magazines are also available for download online.

These publications are not only great resources for local residents but are also incredibly effective marketing tools for Central Coast businesses and services, with targeted distribution and economical advertising packages available. The recent abundance of testimonials from ongoing local advertisers really prove how effective this marketing is.

If you would like to have Seniors on the Coast and/or Kidz on the Coast magazines distributed to your work place, please call 4325 3393.

Please go to www.kidzonthecoast.com. au for further information. www.seniorsonthecoast.com.au coming soon.

THERE WERE DOUBLE celebrations at the University of Newcastle's Central Coast Campus in early July as almost 500 students graduated from their programmes and UON marked 25 years of partnership in the region.

On Thursday 3 July and Friday 4 July, the achievements of students were recognised during five graduation ceremonies at the multi-sector campus.

Vice-Chancellor, Professor Caroline McMillen, said the graduands' new qualifications stood them in good stead for their future careers.

"The University and Hunter TAFE provide world-class training and education in a dynamic, flexible and student-focussed learning environment. This year, we celebrate 25 years of partnership, where we have worked with business, industry and the community to offer contemporary studies and work-ready graduates," Professor McMillen said.

"We are delighted to celebrate with our students as they reach the important milestone of graduation and we wish

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them every success for the future."

Of the 497 students graduating, 439 have completed University of Newcastle programmes, while 58 have completed TAFE qualifications.

2014 marks a significant milestone for the University of Newcastle's English Language and Foundation Studies Centre, which is celebrating the 40th anniversary of its Open Foundation programme.

In its inaugural year in 1974, Open Foundation was undertaken by just 80 commencing students. Since its inception, about 35,000 people have enrolled in the programme, which provides students with a qualification to gain entry to university and develop the skills to succeed at a tertiary level.

The enabling programme has a proven track record, with many graduates having gone on to successful careers as lawyers, nurses, journalists and scientists, while others are now counted among the University of Newcastle's academic and professional colleagues.

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14

BUSINESS BRIEFS

Fitt Resources new GM Hunter Liftrucks appoints new Service Manager

A secretarial service from one with all the experience

Stuart Scott with Greg Fowler LISAROW BASED ENGINEERING services company and winner of the Inaugural 2011 Central Coast Business Excellence Awards’ Manufacturer of the Year Award, Fitt Resources, has announced the appointment of Stuart Scott as General Manager of their Lisarow facility.

Fitt Resources specialise in the supply of premium engineering products, parts and servicing for rotating and static equipment across a range of industries across Australia.

Managing Director, Greg Fowler, said that the company is experiencing strong growth and is planning to increase its workforce by over fifty percent in the next few years.

Stuart Scott joins the company with a wealth of experience in general management across a variety of industries including building services, engineering and essential services.

Gary Richmond Hunter Liftrucks has appointed Gary Richmond as Branch Supervisor for the Central Coast responsible for sales, service, parts/inventory management and the company’s hire fleet on the Coast. He is also responsible for the company’s three locally based servicemen.

A Central Coast resident, Mr Richmond has over twenty-five years background servicing forklifts trucks and working on all major forklift brands.

Hunter Liftrucks have been established on the Central Coast since 2009 although they had a presence through a dealer for 35 years.

New waterfront restaurant at Ettalong off to a good start The Box on the Water, a new restaurant on the recently completed Ettalong Beach Foreshore is reporting good trade since opening in June.

Operated by Natasha Nicholson and Monique Keogh the restaurant has been leased from Gosford Council after the pair

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

Marilyn Hill After some time on special assignment, Marilyn Hill has re-established her virtual and ad hoc onsite secretarial and administrative support business WordPerfect Secretarial and Office Services which she established in 2011 following a long career as a senior level Personal and Executive Assistant.

Whilst WordPerfect can assist with your secretarial or administrative tasks either Virtually - saving you the investment in expensive office space and equipment - or short term on site, Ms Hill specialises in providing independent minute taking services for meetings, conducted with absolute professionalism and confidentiality Ms Hill has a thorough knowledge of all office software and office procedures gained during a career which has spanned a wide variety of both private enterprise and not-for-profit industries.

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won the tender application following a rigorous process to determine that they had the resources and ability to make the venture a success.

Ms Keogh owns the well known and popular Coast 175 cafe opposite the Ettalong Markets.

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15

BUSINESS BRIEFS

New owner for Quattro

food ordering business with partners Josh Cooper and Josh Griggs.

Currently they have franchises at Platinum, Gosford, Tuggerah and Tuggerah Business Park.

Magenta Resort Executive Chef buys Byblos Restaurant & Bar Gosford

Drew Purcell Quattro Café Restaurant and Bar in the Platinum Building Erina has been sold.

Fitted-out to the highest standards Quattro emphasises quality to the owners and business occupiers within the Platinum building and elsewhere in Erina.

Operated by Wayne and Suni Robinson and Chris and Kristy Daley for the past 5 years, the business has the versatility to do functions, music evenings etc. while it has become a popular work hub for clients to be entertained in comfort with inside and outside dining.

New owner Drew Purcell who has twenty years experience in the restaurant industry.

For the past seven years was Chef at the Upper Deck Restaurant in Gosford and prior to that Chef at Ripples Mosman.

The sale was negotiated by Ian Jones from Link Business Brokers in conjunction with Graham McMullen of Argyle Estates Business Brokers.

The Robertsons and Daleys will pursue their new franchise Rapid Wraps fast online

Leanda and Tony Dexter Tony and Leanda Dexter have bought Byblos Restaurant & Bar in Kibble Park Gosford.

Fully licensed and specialising in Lebanese cuisine Byblos has been operating in Kibble Park since it was established

by James Nouri some five years ago.

Mr Dexter was formerly Executive Chef at the Magenta Shores Resort from the time it was opened and worked with the Accor Group since 2003. Mrs Dexter has worked QUALITY BUSINESSES in real estate on the Central Coast. ONLY Includingsaid caravan homeretainvillages, Mr Dexter thatparks/mobile he intends motels, manufacturing, service industries. ing the cuisine that the restaurant is so ACCOUNTANTS FIGURES ESSENTIAL well known for while addingARE some other Mediterranean influences to the menu.

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Toukley cafe goes French Vilis Café & Bakery at Toukley has been sold and has been renamed Au Petit Cafe.

Operated by Sam and Maggie Issa who opened the business in early February 2011 the business has seen a continual rapid growth since opening. Situated opposite the Commonwealth Bank it is considered one of the best locations in Toukley with the arcade walk through to the carpark.

The Issas will now concentrate on their new café situated at Wadalba in the shopping centre which they also established some years ago after the sale of Vilis at Ourimbah.

New owners Brad and Veronique Schey recently returned from France after living over there for the past 10 years, also working in the hospitality industry. The name change to Au Petit Café will reflect the new style while retaining their traditional market.

Graham McMullen of Argyle Estates Business Brokers who negotiated the sale commented the interest in this quality business was immense with many offers received.

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

16

NEWS

Composting invention wins top innovation award CENTRAL COAST CARPENTER, Greg Hales, has been awarded the inaugural Swane Innovator Trophy for his composting invention, the Composting Cannon, the highest honour awarded in the Nursery and Garden Industry, NSW and ACT’s Fusion Innovation Awards.

The awards, which are part of the annual Green Expo Sydney showcased 35 entries, from both greenlife and non-greenlife categories, with awards being given to products which reflected on the key criteria of innovation, excitement and performance.

Environmentally conscious carpenter and Avoca resident, Hales created the one-step composting solution himself, a product which takes compost straight to where plants and vegetables are growing.

In addition to the Swane Innovator Trophy, Hales’ pioneering product also took out two other awards at the Green Expo Sydney - the Gold Award in the non-greenlife Fusion category and the People’s Choice Award, which was judged by visitors to the two day event.

The Composting Cannon is a simple,

efficient and clean alternative to bulky composting gardens and fits into even the smallest of gardens.

“After around four months the Composting Cannon can dispose of approximately 25 kilograms of waste, creating the ideal breeding ground for nutrientrich soil and earthworms, which is perfect for garden and plant growth.

“Not only is it great for the environment, but the Composting Cannon promotes healthier soil, which leads to healthier vegetables and that can mean a healthier you,” he added.

Following the recent support and acknowledgement of the gardening and nursery industry, Greg is now speaking with a number of large hardware and garden suppliers to discuss stocking his product in stores.

“I have been overwhelmed with the response to the Composting Cannon, both locally and in the gardening and nursery industry nationally.

The Composting Cannon is currently available for purchase at Kincumber Mitre

Greg Hales and his Composting Cannon 10, Like Minds Cafe Avoca or via the website at www.compostingcannon.com.au.

Greg also has a regular stall at the Avoca Beachside markets.

Central Coast infrastructure needs – Have your say LAST MONTH CCBR invited members of our Linkedin Discussion Group to have their say on the Central Coast’s infrastructure needs with the following question: We all think we are hard done by when it comes to major infrastructure on the Coast but for most of us ROADS are the big issue.

So what roads do you believe are most in need of (a) repair, (b) rebuilding, (c) improved to take more traffic. Or, are there areas on the Coast that simply aren’t being served adequately and a new road with a new route is needed?

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

Here are some of the comments: “Our network of major roads is improving. But we have to use it better. Roads are expensive to build and so are carparks at railway stations. We have to get the bus network sorted. One hour from The Entrance to Wyong or Gosford is ridiculous whatever happened to the orbital loop bus system proposed a few years ago?”

Kevin Armstrong “Dare I throw a bit of old and new thinking at this question. The Romans knew how important roads were for the flow of goods and services. Though take note that many services once carried by roads are now done digitally; financial transactions, correspondence & reports of all sorts, publications like books & newspapers, higher education & certification, entertainment & music and slowly but surely moving people to meetings and work are going digital.

Physical transport on roads therefore become an increasingly expensive thing when compared to digital - However this digital trend will make our lives more focussed on local transport, over local roads. Trips to the local work, shop, school and beach will be more important.

So local road transport will be proportionately more important to more people.

I think we are witnessing this already on the Central Coast, local traffic is now becom-

ing a real issue in peak times. I recently saw a traffic cue of 2 km on Avoca drive on a Saturday (no accident). Likewise on getting through Wyong and Tuggerah after 5pm.

There is a dire need to address local traffic flow, by incorporating commuter lanes for taxis, minibuses, shared rides and light weight vehicles.

Also to utilise digital technologies to enhance traffic flow; active GPS routing around accidents and jammed areas, access or price restrictions on certain areas for heavy vehicles and flexible work and school start/finish practices to even out the traffic flow.

All these things are being implemented by so called 'Smart Cities' around the world.

Why don't we become one of them - we're getting great digital infrastructure and now is the time to start using new tech with our good old local roads to keep the flow going.

There was a lot of work done on the NSW Transport Plan, the Central Coast Plan was released last December. They conducted a series of interviews and research the 2 years prior. It makes for interesting reading, if not entirely as innovative as this discussion. Some very good work done here. It's release got a little lost in the December / January period.

Here's the link: http://www.transport. nsw.gov.au/content/central-coast-regionaltransport-plan Does draw a horizon for further funding of roads, rail etc.”

Dave Abrahams CONTINUED ON PAGE 24

PROPERT Y

Pine Needles expansion underway TUGGERAH 154 Pacific Highway

SPECIALIST MEDICAL & PROFESSIONAL SUITES Ideally located on the Pacific Highway within the established Tuggerah Straight Commercial Centre, these Specialist Medical & Professional Suites are perfectly situated.

Neighbours include Healthscope Medical Centre, PRP Radiology, Pathology, Sports & Spinal Physiotherapy, Chiropractor, Dentist, Psycologists & more.

With a variety of suites available and plenty of parking, opportunities include both ground floor and level 1 suites.

Tuggerah Medical & Professional Rooms range from 13m2 to 24m2 and start from as little as $1,250 per month +GST. Level 1 accessed via lift or stairs hosts suites from 59m2 with the East Wing Professional Suites ranging from 73m2 to 103m2 there is a size to suit a variety of Professionals including Medical, Financial, Legal etc...

Other tenants include BCF, Super Cheap Auto and Romi’s Café and make this an ideal location with plenty of parking.

Features include · Flexible lease terms · Very Competitive rentals · Excellent parking · Air-conditioning · Carpets, kitchenette · Balcony access for most suites

PINE NEEDLES VILLAGE, a gated 5-star lifestyle estate on 12 hectares of landscaped gardens in Karalta Road, Erina is in expansion mode.

Robson Civil are carrying out the earthworks to allow 83 new manufactured homes to be built on the remaining 3 hectares completing a project that was started some 20 years ago.

When completed in the course of the next four years the Village will comprise a total of some 324 homes.

The new homes will be 100 sqm plus in size and are expected to sell for around $400,000 plus.

Ted Knight established the first stage of Pine Needles in the early 1990s. His vision was to create a secure environment in which retirees could live affordably and comfortably with facilities that include an elegant clubhouse and auditorium, swimming pool, putting green, tennis court and bowling green. Its location close to Erina Fair and medical facilities has added to its attraction

Fund manager buys Deepwater Plaza Woy Woy THE SCHWARTZ FAMILY has sold Deepwater Plaza shopping centre at Woy Woy for $98.5 million.

The property was acquired by DEXUS Wholesale Property Fund (DWPF).

The Schwartz Family placed the centre on the market in April this year.

Deepwater Plaza is an 18,200 square metre sub-regional shopping centre and was acquired by Dexus on a 7.25% capitalisation rate.

The centre is 99.5% occupied and has a weighted average lease expiry by income of 7.4 years.

Deepwater Plaza was built in 1984, and underwent subsequent expansion in 1994 and 2005. The site covers 42,910

square metres, and is anchored by a Coles Supermarket, Kmart, IGA Supermarket and 51 specialty stores many of which are food related.

The sale was negotiated by Steven Lerche, National Director – Retail Investments, Savills Australia who have also managed the property in the past.

Dexus have taken over as managers and appointed Sue Fowler Centre Manager. Ms Fowler has been Marketing Manager at the Centre for seven years.

Former Manager, Julie Marr, who has been with Savills for over 20 years has been appointed Manager of Lake Munmorah Shopping Centre and Lake Haven Mega Centre both of which are managed by Savills.

For further details please contact

Julie Davies on 4355 5111

PROFESSIONAL OFFICE SUITE TO SHARE PLATINUM @ ERINA Newly renovated, well presented office has a spare office available, in a quite new and modern building being Platinum at Erina. Excellent amenities available as part of lease including meeting rooms, casual inter-office areas, kitchen facilites and conveniences, local food shops and cafes, well presented.

Office is partly furnished and may be room for additional staff, would need further discussions. Phone and internet connections are already in the rooom, just need activating. Some storage space is also available and rental is all inclusive.

• Outdoor & Building Signs • A-Frames, Banners & Flags • Vehicle Graphics & Magnets • Full Colour Digital Printing • Lasercut Letters • Boat & Trailer Graphics le Vehic

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• Lightboxes & LED Signs • Retail Shop Fronts • Expo Signs & Displays • Business Cards & Flyers • Safety & Real Estate Signs

$600 - $800 per week Contact Murray Vowless

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

17

PROPERT Y

Thai restaurant leases at Aria Terrigal

Highway, Wyoming and will operate an Indian supermarket and convenience store.

Terms of lease are 18 months with 3 year option at $23,800 per annum plus Outgoings and GST. The shop is part of the retail and commercial complex on the at the 5 Ways Roundabout and has ducted air conditioning, alarm, amenities and rear roller door access via a secure laneway.

Chris Watson from L J Hooker Commercial Central Coast negotiated the lease.

Well known Thai restaurant Terrigal Thai has relocated from the premises on Terrigal Esplanade after 15 years and have leased the front area of the ground floor of the ARIA development, also on the Esplanade directly opposite the beach.

Now known as Thaiger Temple the Health care fund acquires Brisbane Waters Private Hospital The Australian Unity Healthcare Property Trust (HPT) has acquired the Brisbane Waters Private Hospital at Woy Woy for $16.175 million.

HPT is an unlisted property trust that invests in healthcare-related property assets with a primary focus on delivering regular income, plus the opportunity for long-term capital growth.

The property at 21 Vidler Avenue Woy Woy is a two-level, 78-bed general hospital complex. It was originally constructed in 1978 and comprises a number of ancillary buildings and site improvements. HPT will refurbish and extend the hospital during the early years of ownership.

The property will have an initial 22.5 year lease term to Healthe Care.

Mechanic buys Tuggerah unit A local mechanic has purchased Unit 2, 27 Ace Crescent, Tuggerah paying $400,000 (GST not applicable).

Included in the price for the 434 sqm unit which comprised offices and amenities was 3 car hoists and 10 external car spaces.

The unit is part of a 4 unit complex.

Ty Blanch from LJ Hooker Commercial negotiated the sale.

Vacant block in Tuggerah Business Park sold for $165 sqm A local business owner has purchased 5 Pioneer Avenue, Tuggerah Business Park, a 3,671 sqm vacant level block for $605,715

business has leased approximately 197 sqm internally and a further 48 sqm of outside dining area.

Terms of the lease are 10 years with 2 x 5 year options at a rental of $155,000 per annum plus Outgoings and GST. Rod Pitstock from Ray Pitstock Real Estate negotiated the lease.

or $165 per sqm plus GST and will develop and occupy the property.

Ty Blanch from LJ Hooker Commercial Central Coast negotiated the sale.

Wyong bulky goods retail sold

A Sydney investor syndicate has purchased the Wyong Camping Warehouse property at 59 Howarth Street, Wyong paying $550,000 (GST not applicable).

The property comprises a 460 sqm building with 175 sqm mezzanine including toilets, showers and office plus on-site parking for 16 vehicles on a 987 sqm block adjacent to Wyong Railway Station.

Existing use rights permit retail and bulky goods retail on the site.

Wyong Camping Warehouse has operated from the property for some 30 years.

Ty Blanch from L J Hooker Commercial Central Coast negotiated the sale.

LEASINGS Indian supermarket leases at Wyoming Namaste Trading Pty Ltd has leased Shop 13 a 121 sqm retail space at 482 Pacific

Tutoring centre leases in Lifestyle Building Erina Primary tutoring centre Begin Bright has leased a 92 sqm space in the Lifestyle Building at 310 The Entrance Road, Erina complimenting the tenant mix in the complex.

Terms of lease are 3 years with 2 year option at a rentail of $18,000 per annum plus Outgoings and GST. Richard Ellis from Raine & Horne Commercial Central Coast negotiated the lease.

First tenant moves into Central Coast Youth Skills Employment Centre Central Coast Group Training’s new Central Coast Youth Skills Employment Centre in Bounty Close, Tuggerah Business Park has its first tenant. ipar Occupational Rehabilitation Service has relocated and leased a 120 sqm suite in the Centre.

Terms of lease for Suite 3 are 3 years with 2 year + 3 year Options at an annual rental of $33,500 plus Outgoings and GST. Richard Ellis from Raine & Horne Commercial Central Coast negotiated the lease.

KV Central leasings KV Central, the commercial complex at 3-5 Farrer Road, Killarney Vale has seen two recent lease signings.

Fire Services Testing Maintenance Pty Ltd have leased Suite 6, of 30 sqm for 6 months with 6 month option at a rental of $10,660 including Outgoings and GST. Kip McGrath Education Centres have leased Suites 5 and 5A with a total of 30 sqm for 3 years with 3 year option at a rental of $21,320 including Outgoings and GST. Brad Rogers from L J Hooker Commercial Central Coast negotiated the leases and advises that this property is now fully leased.

CENTRAL COAST BUSINESS REVIEW AUGUST 2014

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20

PROPERT Y

RetireAustralia invests in Coast as hub for luxury retirement Financial planner leases at Wamberal

The Lake House, Forresters Beach Retirement Village RETIREAUSTRALIA’S MANAGING DIRECTOR, Tim Russell, today announced the completion of a $5 million lifestyle centre, ‘The Lake House’, at Forresters Beach Retirement Village.

The centre, which has been under construction for 14 months, is typical of RetireAustralia’s Central Coast retirement villages.

“We have seen a very healthy upswing in demand for our villages, particularly in our new retirement product on the Central Coast” says Glen Brown,RetireAustralia’s Head of Development and Construction.

“This trend has given us confidence to invest strongly in the region. Buyers are continuing to seek out the Central Coast’s stunning natural environment, unbeatable value for money and refuge from the city’s hustle and bustle. For less than the price of

a small home in Sydney, retirees are realising they can live only a short drive away in a stunning, maintenance free, luxury villa with access to resort style facilities perfect for entertaining,” Brown said.

RetireAustralia owns 28 retirement villages nationally with the Central Coast being the company’s superior product. In the 2014 – 2015 fiscal year, investment of $30+ million will be made with 100 brand new villas in the development pipeline at Forresters Beach, Glengara and Wood Glen. By the year 2019, the company plans to have built 450 additional Central Coast villas with capital expenditure reaching $160+ million.

As the number of Australians over the age of 65 is set to double by the year 2042, RetireAustralia’s outlook is clearly strong and news of a public float is gaining momentum they say.

National financial planning group, Invest Blue, have leased Shop 3 at 40 Ocean View Drive, Wamberal.

Terms of lease are 3 years with 2 x 3 year options at a rental of $39,000 per annum plus Outgoings and GST. Rod Pitstock from Ray Pitstock Real Estate negotiated the lease.

Terrigal gift shop relocates to larger premises Terrigal gift shop We Love Homewares, Gifts & Jewellery has relocated to Shop 2, 4a Campbell Crescent, Terrigal.

Terms of lease for the 65 sqm shop are 3 years with 3 year option at a rental of $52,000 per annum plus GST. Rod Pitstock from Ray Pitstock Real Estate negotiated the lease.

CONSIDERING SELLING YOUR COMMERCIAL / INDUSTRIAL PROPERTY AND WANT RESULTS? LISTINGS ARE URGENTLY NEEDED! PHONE THE SPECIALISTS FOR FREE MARKET APPRAISAL GOSFORD C.B.D - IMPRESSIVE OFFICE – FOR LEASE Fully fitted office space ready for occupation. Approx. 173 sqm including large reception, 3 x partitioned offices, board room, open work area, ducted a/c, carpet tiles, NBN ready, plus 5 onsite parking spaces included. $44,000 p.a. gross + GST ERINA SHOWROOM/OFFICE – EXPOSURE C.C. HWY - FOR LEASE Prime main road property location. Ducted a/c, new carpet and paint. Fully renovated spaces include:137.7 sqm showroom $38,000 p.a. gross + GST 81 sqm showroom $25,000 p.a. gross + GST 121 sqm first floor office $33,000 p.a..gross + GST GOOD PRICE FOR QUALITY & LOCATION

RECENT CITICOAST SALES 254 MANNS ROAD, WEST GOSFORD 304 MANNS ROAD, WEST GOSFORD 6 DAVIDS CLOSE, SOMERSBY 8 BOWEN CRESCENT, WEST GOSFORD 774 THE ENTRANCE ROAD, WAMBERAL 23/13 GIBBENS ROAD, WEST GOSFORD 351 MANN STREET, GOSFORD 2 / 7 COMSERV CLOSE, WEST GOSFORD

$950,000 $1,800,000 $1,200,000 $1,300,000 $625,000 $490,000 $335,000 $265,000

WYONG C.B.D. OFFICE FACILITY – FOR LEASE Quality ground floor office space of 251 sqm approx. Carpeted & ducted a/c, 6 reserved onsite parking spaces included handy location close to transport. $50,000 p.a Net + GST

GOSFORD C.B.D QUALITY OFFICE SPACE – FOR LEASE Lift access, ducted a/c, some water views, quality building, NBN ready. Competitively priced: • 110 sqm $29,700 p.a. + part OG + GST* • 137.7 sqm $38,000 p.a. + part OG + GST* • 161.7 sqm $43,659 p.a. + part OG + GST* * above areas interconnectable totaling 409.4 sqm.

CITIGATE BUSINESS CENTRE – NORTH GOSFORD – FOR LEASE Top exposure to Pacific Hwy. Office areas available • 150 sqm & 176 sqm interconnectable first floor offices $185 psqm p.a. Net+ GST Quality existing tenants, ducted air con. & ample onsite parking.

GOSFORD C.B.D. PRIME SMALL OFFICE – FOR LEASE 76.4 sqm approx. office opposite Kibble Park. New carpet, new paint, self contained amenities, ducted a/c.

Quality professional space ready now, onsite parking & close to transport. $21,000 p.a. net p.a. + GST

87 Mann Street Gosford NSW 2250 • www.citicoastrealty.com.au • Phone: 4324 1322 CENTRAL COAST BUSINESS REVIEW AUGUST 2014

PROPERT Y

COMMERCIAL AND INDUSTRIAL PROPERTY FOR SALE/LEASE

GOROKAN - CALLING ALL DOCTORS & MEDICAL SPECIALISTS!!

Come & set up a practice here. 5 consulting rooms + reception. This space is located on a busy main road & has a shared waiting room with a dentist. There is off street parking & its ready to move straight in to now!

FOR LEASE $40,275pa net + GST

EAST GOSFORD - INVESTMENT & OCCUPATION OPTIONS APLENTY

Current income in excess of $54,000 pa net + GST with additional opportunity to occupy Suite 3, or seek an additional tenant to gain further rental income. Refurbished only 4 years ago, quality neighbours & very conveniently located.

SALE $900,000 exc any applic GST

AVOCA BEACH - SMALL SHOP WITH BIG FUTURE

Entry level rental for this fantastic small 50m2 Retail/ Commercial opportunity. Wonderful exposure for a property that would be an ideal fit for a destination style business of a Commercial or Retail nature.

LEASE $2,000 net per month

AVOCA BEACH - PREMIER OPPORTUNITY

Outstanding property with excellent exposure & professional presentation in the heart of Avoca Beach. Very attractive building with 194m2 over 2 spacious levels.

Landmark building that will give your business the look , position & professional presence .

LEASE $82,687 pa net + GST

BERKELEY VALE- LARGE YARD & GREAT FACTORY WITH OFFICE!

Approx 750m2 ‘twin sheds’ & 42m2 of quality office space + approx 500m2 of good concrete hardstand on massive corner lot with multiple access points, high & wide roller doors, close M1 Motorway, shops shops & other business / industrial areas.

FOR SALE $820,000 + GST LEASE $67,950 pa net + GST

INDUSTRIAL SHOWROOM

FOR LEASE

SOMERSBY WAREHOUSE

FOR LEASE

NORTH GOSFORD FACTORY

FOR LEASE

Approx 187m2 located adjacent to “Gourmet Bakehouse” at Manns Road/Stockyard Place intersection. Reduced to $35,000pa Gross excluding GST. Approx 1999M² on 4448m2 corner site. Includes approx 252m2 quality office/showroom area and 8 under cover car spaces. $150,000pa Net. MANN STREET OFFICE $140,000 EXCL GST Adjacent to Westpac, approx 55m2, partitioned, air cond, levies and rates approx $4,100 Prominent stand-alone building approx 553m2 + fenced hardstand yard area.

Engineering/ manufacturing style facility.

PACIFIC HWY DISPLAY OFFICE & YARD FOR LEASE

436 Pacific Hwy Wyoming – approx 100m² display office + small covered display yard $36,000 pa net.

MAN CAVE OR WORKSHOP $199 000 GST N/A A rendered brick industrial unit approx 125m2 to suit Retiree or small business operator. Has small office; WC; translucent roof panels and flouro lighting.

NORTH GOSFORD FREEHOLD FACTORY OFFERS OVER $230,000 EXCL GST

Land approx 430m2 with metal clad building approx 196m2. Has lock-up front yard.

BERKELEY VALE IND UNIT

FOR LEASE

High clearance approx 160m2 + mezzanine air cond office. 100amps 3 phase power $18,000pa gross excluding GST.

WEST GOSFORD FREEHOLD FACTORY FOR LEASE Approx 894m2 on 1565m2 secure site. Many features, prominent location $85,000pa net.

Prices shown with * are inclusive of GST.

NORTH WYONG - LARGE FACTORY & SEPARATE OFFICE BUILDING

Large industrial factory approx 1200m2 with ample power, 169m2 approx of office & lunchroom on approx 1ha of land (plenty of room for additional buildings) with great parking & drive in drive out access for large trucks. Genuine vendor will lease or sell.

FOR SALE $1.5m + GST LEASE $125,000 + GST

WYONG - PRICE SLASHED! BRILLIANT INVESTMENT

Amazing opportunity is returning approx $108,020 pa net + GST in the heart of Wyong CBD. Excellent parking & great value make this building an exceptional offering. Historical ‘Court House’ & grounds, beautifully presented.

FOR SALE $1.15m NO GST VISIT OUR WEBSITE FOR ADDITIONAL PROPERTIES and MORE INFORMATION – www.ljhooker.com.au All prices shown GST incl. unless otherwise indicated

LJ HOOKER COMMERCIAL – CENTRAL COAST

21/1 Reliance Dr, Tuggerah • Ph: 4353 7700 ljhcommercial.com.au

ERINA LEASE

188sqm High clearance storage shed, dual roller door access, Easy access, Additional hardstand, gated security.

TUGGERAH LEASE

A brand new skills & business centre within the Tuggerah Business park offer space available from 9sqm to 220sqm. Suitable occupants will have access to the wide range of facilities the centre has to offer.

WAMBERAL LEASE

Retail from 40 – 91.6sqm, Directly across from beach, Ability to lease one shop or both, excellent exposure with street parking.

4365 0645

Richard Ellis 0416 072 444 Suite 4, 206 The Entrance Road, Erina www.rhcoastal.com

now leasing

PERFECT STORAGE OR WAREHOUSE UNIT!

Brilliant access and (approx) 270m2 of good high clearance storage/warehouse space now available.

Combine with the next door unit to increase gross floor space to (approx) 495m2. Close to M1 Freeway, Railway Station and Westfield Shopping Centre Tuggerah.

698sqm (approx.) High clearance warehouse, 2 mezzanine area & courtyard, 3 car spaces, Zoning IN1 general industrial.

Get results!

ADVERTISE YOUR PROPERTY IN CCBR For further information phone 4367 0733 or email info@ccbusinessreview.com.au

imperial shopping centre gosford

Refurbishment commencing mid 2014 New retail opportunities available Exciting changes in store in the Centre and in Gosford city.

Or email Deborah@imperialshoppingcentre.com.au

CENTRAL COAST BUSINESS REVIEW AUGUST 2014

21

TERRIGAL’S NEWEST & MOST VIBRANT DESTINATION

BUSINESS TIPS

ADVICE Unfair dismissal and the high income threshold MPLOYERS

ur arge can anage rce, r trade reduce s comp

By Warwick Ryan, Partner, SWAAB Attorneys

ck Ryan com.au AS YOU KNOW the opportunity for a

terminated employee to make an unfair dis-

s missal claim is not available to all employum Building, ees. It is not available to those who: RINA NSW 2250

• Receive a remuneration package which is above the high income threshold; or • Receive a remuneration package which is above the high income threshold and are not covered by an award or enterprise agreement.

From 1 July this year the high income threshold was increased from $129,300 to $133,000. Award employees earning more than this amount, could typically include senior IT professionals, engineers, some allied medical professionals and senior manufacturing staff.

When determining what is considered to be 'earnings' for the purpose of the high income threshold the following payments should be taken into account: • The employee's wages;

•A ny additional amount applied or dealt with in any way on the employee's behalf, for example salary sacrifice; and • The value of non monetary benefits that the employee receives, such as the use of a company laptop, phone, or car.

Payments which will not be considered to be earnings under the high income threshold include: •P ayments which cannot be determined in advance; • Reimbursements for business expenses; and • S uper contributions as prescribed by a law of the Commonwealth, state or territory.

Payments which are not to be considered earnings for the purpose of the high income threshold are generally self explanatory with the exception of 'payment which cannot be determined in advance'. The Fair Work Commission looked at this very issue last year in Foster v CBI Constructions Pty Ltd in relation to overtime payments.

In Foster the Commissioner, with the support of the Full Bench upon appeal, held that earnings do not include overtime payments unless the payment of overtime was guaranteed, anticipated or agreed to in advance.

In Mr Foster's case the overtime earned was in fact a payment that could be determined in advance as Mr Foster was subject to an ongoing direction by his employer to attend a mandatory safety meeting before commencing work every morning. The

Protecting your personal and business assets Life Insurance can provide you with comfort and assurance when life goes against our intended plans We often take things and people for granted. We tend to assume that they will always be there. We send our partners off to work and expect that we will see them home in time for dinner. We farewell loved ones on their adventures and expect to greet them upon their return filled with exciting stories of their experiences.

There have been so many tragic news stories lately that have reinforced the value of life.

It hits home that what we have today really could be gone tomorrow.

The fact that life is so precious reinforces the fact that Life Insurance has a critical role to play throughout every stage of your life.

It becomes even more significant if you are responsible for financially supporting your family, have personal or business debts or simply rely on a regular income to meet daily living expenses or financial goals.

Life Insurance, Disability and Income Protection cover provide an essential safety net so your loved ones are not left to cope

with the added stress of financial hardship on top of the immense grief they may be experiencing.

Similarly, the success of a business may rely significantly on you as a business owner and your ability to bring in clients and generate revenue. If you are not present to do this, how will your business survive?

Insurance House offers clients a full service ranging from: •A simple, competitive and high quality personal insurance solution delivered online for your convenience (www.ppexpress.com.au/insurancehouse).

• S pecialist advice on all areas of Life Insurance.

•B usiness Succession Planning for business owners to protect the value of their business share and estate.

Putting measures in place now can ensure that your personal and business assets are protected for the future if the unthinkable happened.

To learn more or discuss your specific Life Insurance needs, Craig Matthews can assist on 1300 305 834.

direction to attend an ongoing mandatory meeting was held to be distinguishable from overtime which is "sporadic" and "indeterminate".

The case is a useful insight as it highlights the importance of closely reviewing and assessing what the employee's actual earnings are when faced with a claim for unfair dismissal. If employees are working regular overtime, as in the case of Foster, or receiving additional non-monetary benefits this may have the effect of excluding them from the unfair dismissal regime if it pushes their earnings above the high income threshold The importance of understanding which employees fall under the unfair dismissal regime means that you will have greater discretion in the performance management of employees who do not have access to the regime.

For further information on employment law, please contact Warwick Ryan on 9233 5544 or wpr@swaab.com.au

Do clients Google My Business?

Danis Tandiono Senior Web & Search Analys, Organise.net.au DO YOU REMEMBER when you could do business without Google? It doesn’t seem that long ago does it. We listed in the white pages, created adds in the Yellow Pages, a regular add in newsprint and had some fun radio and TV campaigns. Some of us used direct mail and some businesses had outbound telephone campaigns. Those days seemed simple.

These days potential customers, clients and suppliers are googling your business whether you know it or not. They may just be looking for your address directions, perhaps searching for your phone number or website address. They may want to know your opening hours or whether you can deliver by parcel post. Research also shows that most new business clients search for you to validate your business offerings and online reputation.

What will they find? Will they find you at all? Will they find the right information? Will they instead find your immediate competiCONTINUED ON PAGE 24

CENTRAL COAST BUSINESS REVIEW AUGUST 2014

23

24

CON T INUED AR T ICLES

Do clients Google My Business? tor? Give it a try, google yourself or better still have a friend google you and send you a quick honest report. This may surprise or shock you.

If you’re in shock or indeed underwhelmed there are well established ways to improve the situation. Build or revisit your website, fill it with honest, accurate and informative information, that is well written and grammatically correct. Make sure it looks professional and lists your association with other bodies such as industry groups and/or eventual licences and accreditations.

Have original photos or images or video.

Link or embed your business orientated social media accounts. Develop a search engine optimisation strategy. Work the plan.

Sounds daunting doesn’t it? There is of course help at hand.

Google has just launched a new helpful service ‘Google My Business’. Their goal is

CONTINUED FROM PAGE 23

to make your basic business information searchable on Google for all who are searching for you. You don’t strictly even need a website, it won’t cost you anything either.

You will however need to start a Google account; Gmail, YouTube or Google+ if you don’t already have one. Take your time while setting this up, the information you submit will need to be verified by Google via your mobile or fixed line phone or by post (takes a fortnight). Naturally this exact same information should be listed on your website. If not it’s a good time to harmonise it.

Once these basics are done it’s time to consider advertising on one or more of Google’s services; AdWords, YouTube, Display Network, Maps or more. Many will have experimented already using AdWords vouchers. Many too will have found this a slightly unsatisfactory experience. There is of course help to be had here. Google’s

Central Coast infrastructure needs – Have your say CONTINUED FROM PAGE 16

Why not think right outside the square and dream of a coastal light rail from Warnervale to Woy Woy allowing the coastal communities to have intermodal transport options rather than having to drive.

Make sure they are all Wifi enabled and encourage people to use them close to home.

Then we can link with cycle ways and footpaths, free up roads and create commercial hubs of commerce with additional people.

Paul Anderson CEO Gosford City Council “Awesome idea but before we get the state begging bowl out again (because who else will fund it?) how about we get a decent bus network sorted?

The infrastructure exists but the quality of the current service is shocking. Do some homework on the routes, subsidise the annual/ quarterly ticket holder fare and lay on the Wifi!

Change people’s expectations of who can use buses and make sure they are reliable, clean and above all quick!

Get the RMS to lay more bus lanes!”

Rob Kitchen Rob I actually think rather than try and use the existing you should break it and rebuild it.

Why fund on the basis of kilometres travelled when the real KPI should be "bums on seats"? People don't use now because

CENTRAL COAST BUSINESS REVIEW AUGUST 2014

of the routes taken, the routes are based on kilometres travelled. Imagine if they where ‘hail and ride’ and busses went from point a to point b as an express rather than via c to z. For example try getting a bus from Umina to Erina. Difficult and lengthy hence no market.

Rather than more lanes which is questionable let's ask for better facilities i.e. shelters where kerb and guttering exists with footpaths, lighting, Wifi and mobile reception just for a start.

Don't fall into the trap of defining a solution until we have some data. Would be nice if we could get funding for a study from Restart NSW so we can then talk to super funds or whoever about how we find and make it work.

Paul Anderson Some interesting points here. Light rail sounds great, but would need to cover a different route to the heavy rail. Also the comments on ‘bums on seats’ is a winner.

I am often surprised at how many buses are on the roads, the majority empty.

The bus travel time from Wyong to The Entrance being around twice that of a car due to the km travelled. Priority lanes on Wyong Road would help this, but at the sacrifice of other traffic. Hopefully with the increased investment in infrastructure we would see more job creation and people employed locally, requiring shorter trips to work and less cars Peter Miller

advertising network is arguably the single largest advertising medium in Australia with a turnover of $1.7 billion, 12.3 million unique visits and 8.75 billion page views each month, with a 92.2% reach of Australian Internet users. Incredible really.

The old days of listing and advertising may have been simpler, though we think the new ways are not so scary.

Help is always at hand. If all of this is hard to digest, contact a certified Google Partner such as Organise.net.au We hold regular short courses for businesses and organisations and can supply you with helpful documents to keep you up to date.

OI Organise.net.au has been in the business for a decade and was one of the first accredited Google digital partner agencies in Australia. We’re happy to send you through an insight report, email: amber@organise.net.au

What’s wrong with Mariners Cove?

CONTINUED FROM PAGE 6

Why is all this so important to our region?

For over 20 years local and state politicians have fallen over themselves to get the votes of that selfish group who want to live in the past.

The result of their success is now seen in the declining number of businesses operating on the Central Coast and the escalating youth unemployment.

Politicians need to get it in their heads that jobs don’t just materialise. Jobs are created by business, not government and until the last two years our region has been served very poorly by our local government politicians in particular.

Both Gosford and Wyong Councils are now working on reversing this terrible situation.

The business community needs to lead in supporting both Councils for the good of the region as a whole.

Finally, CCBR has instituted a Linkedin Discussion Group and last month asked the question about Infrastructure needs. Some of the comments appear on Page 13.

If you like to join this Discussion Group please email us.

Edgar Adams Editor

E VENTS CALENDAR

Central Coast business events calendar Event holder

Description

Date

Information

Central Coast Business Excellence Awards

Gala awards presentation

Sat 16 Aug 2014

www.ccbea.com.au

Digital Enterprise Central Coast

What Is In The Cloud

Tue 19 Aug 2014

digitalenterprise-centralcoast.com

Central Coast Business Enterprise Centre

Business Planning Part A

Wed 20 Aug 2014

www.ccmentor.com.au

Central Coast Business Enterprise Centre

From Rags to Runway - Be Inspired, Be Movtivated with Central Coast Thu 21 Aug 2014 BEC

www.ccmentor.com.au

Central Coast Business Enterprise Centre

Business Planning Part B

Wed 27 Aug 2014

www.ccmentor.com.au

Digital Enterprise Central Coast

Building Websites

Wed 27 Aug 2014

digitalenterprise-centralcoast.com

Central Coast Business Enterprise Centre

Collection of your Overdue Accounts

Wed 17 Sep 2014

www.ccmentor.com.au

Central Coast Manufacturing Connect

Export Accelerator Toolkit - and for Thu 18 Sep 2014 manufacturers

BIZ+

Networking Meeting

Every Thursday from 7.30am Erina Leagues ClubEvery Thursday from network@bizplus.com.au 7.30am Erina Leagues Club

East Gosford Chamber of Commerce

Members Meeting

Second Monday of the month

ken@howas.com.au

Erina Chamber of Commerce

Members Meeting

Third Wednesday of the month

info@erinachamber.com.au

Gosford District Chamber of Commerce

Members Meeting

Second Wednesday of the month

www.gosfordchamber.com.au

The Entrance & District Chamber of Commerce

Members Meeting

First Wednesday of the month

www.theentrancecc.com.au

Northern Lakes Regional Business Chamber

Members Meeting

Second Tuesday of the month

www.northernlakes.net.au

The Peninsula Chamber of Commerce

Members Meeting

Second Monday of the month

www.peninsulachamber.asn.au

Wyong Chamber of Commerce

Members Meeting

Fourth Tuesday every second month (except Dec/Jan)

www.wyongchamber.com.au

www.ccmconnect.com.au

The best way to keep up-to-date with local business news

Central Coast Business Review read Central Coast Business Review the Central Coast Business Review market Central Coast Business Review read Central Coast Business Review the Central Coast Business Review market Central Coast Business Review read Central Coast Business Review the Central Coast Business Review market Central Coast Business Review read Central Coast Business Review the Central Coast Business Review market Central Coast Business Review* read $ Coast Business Central Coast Business Review the Central Coast Business Review market Central PER YEAR Review read Central Coast Business Review the Central Coast Business Review market Central Coast K OO B R A Business Review read CentralYECoast Business Review the Central Coast BusinessOR Review market Central Coast Business Review read Central Coast Business Review the Central Coast Business * Review market Central Coast Business Review read Central Coast Business $ Review the Central Coast Business Review market Central Coast Business Review read Central Coast Business Review FOR 2 YEARS the Central Coast Business Review market Central Coast Business Review read Central Coast Business Reviewthis theform, Central Coast and Business Review Central Coast Business Review.

Complete photocopy fax to 4367 0744Read or visitthe www.ccbusinessreview.com.au

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NAME___________________________________________________________________________________ COMPANY_______________________________________________________________________________ JOB TITLE________________________________________________________________________________ ADDRESS________________________________________________________________________________

CARDHOLDER NAME *Prices include GST. Adams Business Publications Pty Ltd. ABN 61 003 088 542

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CENTRAL COAST BUSINESS REVIEW AUGUST 2014

25

26

FUNNY BUSINESS

AN OLD MAN lay sprawled across three entire seats in the movie theatre.

When the usher came by and noticed this, he whispered to the old man, “Sorry sir, but you’re only allowed one seat.”

The old man didn’t budge. The usher became more impatient. “Sir, if you don’t get up from there I’m going to have to call the manager.”

Once again, the old man just muttered and did nothing.

The usher marched briskly back up the aisle, and in a moment he returned with the manager.

Together the two of them tried repeatedly to move the old dishevelled man, but with no success. Finally they summoned the police.

The officer surveyed the situation briefly then asked, “All right buddy what’s your name?”

“Fred,” the old man moaned.

“Where ya from, Fred?” asked the police officer.

With a terrible grunt in his voice, and without moving, Fred replied... ... “The balcony.”

A soldier was asked to report to headquarters for assignment. The recruiting officer said, “We have a critical shortage of typists. I’ll give you a little test. Type this,” he ordered, giving him a pamphlet to copy and a sheet of paper, and pointing to a desk across the room that held a typewriter and an adding machine.

The man, quite reluctant to become a clerk typist, made a point of typing very slowly, and saw to it that his work contained as many errors as possible.

The sergeant gave the typed copy only a brief glance.

“That’s fine,” he said, “Report for work at 8am tomorrow.”

“But aren’t you going to check the test?” the prospective clerk asked.

The sergeant grinned and replied, “You passed the test when you sat down at the typewriter instead of at the adding machine.”

One day a little girl came home from school, and said to her mother, “Mummy, today in school I was punished for something that I didn’t do.”

The mother exclaimed, “But that’s terrible!

I’m going to have a talk with your teacher about this ... by the way, what was it that you didn’t do?”

The little girl replied, “My homework.”

TA man receives a call from his credit card company, “Sir, we have detected an unusual pattern of spending on your card, and we are calling to see if everything is alright.”

“Yes,” replied the man. “My card was stolen over a month ago.”

“Why didn’t you report your card as stolen?” asked the card company representative.

The man replied, “Well, whoever stole my card is spending a lot less than my wife!”

Quote of the month “Whenever an individual or a business decides that success has been attained, progress stops.”

Thomas J. Watson. Founder IBM

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2014

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Debt recovery “No collection - No commission” Terms of Trade Documentation Contact Ray Chartres PPS Registrations Ph: 0414 476 490 Professional Credit Management advice or 1300 362 070 Offices throughout Australia www.eccreditcontrol.com.au Locally based Area Manager

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Because – you work hard for your money

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DEBT COLLEC T IONS

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• Accounting & Bu Business Services Taxation • Taxat • Superannuation Superann e. leanne@howas.com.au or ken@howas.com.au CENTRAL COAST BUSINESS REVIEW AUGUST 2014

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RETHINKING = TIME TO STAND UP?

A recent study indicated that too much sitting down increases the risk of cancer. Encourage your staff to work both standing up and sitting down to help them work to their best potential and stay healthy.

Other productivity-boosting ideas include mobile storage caddies that allow employees to personalise their workspace but move to different places around the office. It takes expertise and RETHINKING to come up with a solution that will not only save you time and money but also increase your teams performance, whilst keeping them healthy.

Contact Accent Office Interiors today.

1800 044 044 www.theaccentgroup.com.au

RETHINKING WORKSPACE SYNERGY EXPERIENCE : EST 1969 FLEXIBILITY VALUE ENGINEERED EXCELLENCE STORAGE SYSTEMS OPENNESS SERVICE QUALITY ISO 9001:2008 CONSISTENCY INNOVATION RESPECT QUALITY BY DESIGN INTEGRITY CUSTOMISED WORKSPACE ERGONOMICS SOLUTIONS CONTINUOUS IMPROVEMENT ENVIRONMENTAL ISO 14001 COMMUNICATION PRODUCT DESIGN TEAMWORK