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Vol 28 December 2018 Published monthly (except January)

JAMES NOURI Restaurateur Craft brewery for Gosford NRMA acquires Fantasea Cruises Top awards for The Bayview Hotel Woy Woy

Page 8 Edgar Adams’ Editorial For the Central Coast a great year and more to come

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Cover story 4

17 Iconic Woy Woy investment property sold

James Nouri – Restaurateur

Business news 7

Craft brewery for Gosford

9

NRMA acquires Fantasea Cruises

18 Stevens Group to develop at North Wyong 18 Gibbens Group ready to move on Lisarow site

11 Top awards for The Bayview Hotel Woy Woy

19 Mind your business – 2019

12 Pluim Group appoint General Manager

19 A business move does not always

12 Tim Bore appointed Dealer Principle at VW

20 Workplace injuries – Assessing

Economic Environment lead to an employee payout the risks

12 Hat status for Pearls on the Beach 13 Brett Hunter to take helm of RENSW

Regular features

13 E-Bisglobal wins 10th PEAK award for innovation

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14 North takes out national training award 14 Start-ups pitch to investors 15 Central Real buys former Public Trustee Gosford 15 Accountant buys Erina office – relocates from East Gosford

Contact

Front cover: James Nouri Photo: Janelle Robertson Crazy Dog Creative

Edgar Adams’ Editorial

For the Central Coast a great year and more to come

12 Business Briefs 15 Property news 19 Business Tips 21 BUSINESS SERVICES DIRECTORY 22 Funny business

Hear Edgar Adams’ business comment 8.10am each Monday.

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Central Coast Business Review Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved.

Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

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www.robson.com.au CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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COV ER S TORY

For the love of business and the Central Coast JAMES NOURI HAS had confidence in Gosford and the greater Central Coast for far longer than the cranes have been visible in the sky. The second-generation restaurateur, owner/founder of Jimmy G’s cafes and co-owner of a growing number of other local hospitality venues has achieved an extraordinary level of business success since opening his first café in Mann Street Gosford in 2001. But this success hasn’t come overnight, nor has it come easily or been the result of a solo effort. This story shows how entrepreneurial spirit and a genuine love of business combined with strategic partnerships, a desire to learn and the courage to take risks are all key ingredients to James’ growth story.

For as long as he can remember, James has been involved in hospitality. By the age of five he was serving garlic bread and making tips in his parents’ Italian restaurant.

He opened his first café, Central Espresso in Mann Street Gosford, at the age of eighteen. For the first four years he worked sixty hours a week for a personal income of $250.

Just when the business started turning a corner, James’ landlord sold the building

“I have always believed in Gosford. Too many business owners blamed Erina Fair for their failure when the truth was, they were blaming external factors when they should have been looking internally.”

and he lost the cafe. It was the first of many lessons learned – this one, to strategically execute your option on the lease. It was a mistake he would never make again.

Moving to Sydney to work and experience Sydney’s vibrant dining and entertainment precincts, James returned to the Central Coast in 2009 with renewed passion and a mission to help invigorate the local dining scene. He re-launched Central Espresso in Carbow Arcade, opened Byblos Lebanese restaurant in Kibble Park in 2011 and rebranded the café to Jimmy G’s in 2012.

His decision to invest in Gosford showed faith in the future of the city when few others seemed to share that faith. James says, “I have always believed in Gosford. Too many business owners blamed Erina Fair for their failure when the truth was, they were blaming external factors when they should have been looking internally.”

Over the following years James expanded the Jimmy G’s brand, opening cafes at Riverside Park, William Street Gosford and in the Mariners Centre of Excellence at Tuggerah. Keen to focus on the Jimmy G’s brand, James sold Byblos in 2014. It was during this period of growth that James started working with Tara Dickinson, who he originally employed as a café manager.

They quickly discovered shared values, work ethics and a desire to change things up on the Central Coast. James and Tara’s first joint venture was Tommy’s on the waterfront at Gosford, which opened in 2014.

Today there are eight businesses across the portfolio – five Jimmy G’s, owned by

By Phaedra Pym

“If you make a 1/10 decision and you’re 10/10 for action you get a leveraged bad result. But if you get a 10/10 decision and a 10/10 for action you’re going to get a great result. James does both.”

James, and three venues he co-owns with Tara – Tommy’s, Pinocchio’s at Gosford and the latest addition, Motel Mezza at Wyong.

Together they are creating experiences that cater to a variety of target markets.

While Jimmy G’s caters to the corporate market, Tommy’s has a more relaxed coastal vibe. Pinocchio’s offers an extensive wine list including the largest wine by the glass offering (more than sixty) on the Central Coast and Motel Mezza, which opened in October, specialises in Middle Eastern cuisine and oozes chic art deco style in the 1938 heritage-listed building it occupies (the original Bank of Wyong). Both restaurants are already attracting visitors from as far away as Sydney and Newcastle.

James also credits his professional relationship with accountant and business adviser, Troy Marchant from Robson Partners, Gosford as another key to his success. The pair met in 2015 when James was seeking a good local accountant, someone who would be with him for the journey.

According to Troy, James is one of the most natural entrepreneurs he has seen in twenty-five years of being an accountant.

He says, “James’ thirst for knowledge and

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COV ER S TORY

the fact that he is entirely coachable sets him apart. Importantly, he also executes plans with intent. There’s a formula we live and die by in business and that is – decisions you make multiplied by the actions you take equals results. James is not afraid to make decisions – many business owners are – and he’s definitely not afraid to take action. If you make a 1/10 decision and you’re 10/10 for action you get a leveraged bad result. But if you get a 10/10 decision and a 10/10 for action you’re going to get a great result. James does both.”

James has laid a strong foundation for a long-term sustainable growth story. The next step in the journey is to attract the right partners, which is the current status for the Jimmy G’s brand. Troy says, “If you look at any large successful coffee chain like Gloria Jeans or Starbucks, there would have been a time where someone’s come along and said, ‘I believe in your story’. James’ story is very engaging. He also fundamentally loves business. That’s important because if you don’t love business you’re not going to go anywhere; business is tough. From a business coach’s perspective, your business always has to be for sale and it always needs to be saleable for it to have true value. James’ business has value.”

Employing the right people has been another instrumental factor in the Jimmy G’s growth story. James hires based on attitude and won’t even consider someone who simply emails a resume. He has established a structured in-house training program and won’t allow a new starter behind

Troy Marchant, James Nouri and Tara Dickinson the coffee machine until they have been through a formal assessment. James says, “People these days do a six-hour course and think they’re a qualified barista. But it takes two to three years to get really good at making coffee.” For a transient industry, James’ staff retention is very good. “There is the opportunity for people to grow, move from site to site and into upper management positions at Jimmy G’s. And now there’s also the opportunity for the right person to buy a store and run it under a licensing agreement,” says James. Today he employs around forty staff at Jimmy G’s and around ninety across the portfolio.

Growth comes with many challenges including the potential to lose control. Troy says, “You’re either in high growth and low control or you’re in really high control and no growth. The key is to find the balance.

The challenge with being an entrepreneur is that there are so many opportunities, it’s sometimes hard to say no. The accountant’s role is to pull in the reigns at times and let the rope go at others. Many people of James’ generation are very ‘now oriented’.

But nothing happens without putting in the hard work.”

With the Central Coast listed on the RLB National Crane Index for the first time in history, it is the most telling signal of growth and revitalisation that we have ever seen.

Troy says, “The local chamber has more momentum than ever before and big names are coming. This should flow on to local businesses. So if you’re in business and you’re on the Central Coast then you’re in the right place at the right time.” As far as James’ entrepreneurial journey is concerned, the message is clear: watch this space.

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BUSINESS NEWS

Craft brewery for Gosford TWO YEARS AGO Grant Buckham and two friends, Darren Barber and Sam Kennis, all from Sydney, saw an opportunity to open a premium small bar down a laneway in Cairns targeting local residents and workers in the city, a demographic that hadn’t been fully catered for.

It was an instant success and so much so that they were invited to open a bar in the Hilton Cairns Hotel. Gin Social, offering over 60 world-class gins along with an awesome cocktail list to the cocktail crowd.

Having hit on a new market they went a step further and have opened a new venue Flamingos Tiki Bar in the basement of the Cairns Pacific Hotel.

Meanwhile Mr Buckham has maintained his renovations business and still finds time to go surfing on the Central Coast.

“I have been coming here all my life but for the past two years as I drive through Gosford I have been watching the growing number of cranes around the city. The place is changing fast and I want to be part of what I see as a New Gosford,” he said.

“It was obvious to me that the new residents and growing number of workers would need more places to eat, drink and enjoy themselves. The opportunity for a craft brewery was wide open and I found the perfect spot at 89 Donnison Street, a disused warehouse.”

Bay Rd Brewery will open for business in early December, just in time for the Christmas holiday season.

It is a large space with the brewing tanks down one side and enough tables for 60 people plus standing room at the bar which will offer ten different beers although initially they will focus on ales, summer ales, mid strength ales and sessional ales and then porters, lagers and pilsners.

Bay Rd Brewery Gosford The fit-out has been done by Mr Buckham and he will run the business and the brewery in the early stages to get it all up and running smoothly.

The brewery has a Grant Buckham with bar and part of the brewery equipment in background 5000 litre production an entrepreneur. With business partners capacity per month and initially the focus Sam Kennis who had plenty of experience will be on in-house sales. working in trendy cocktail bars in Sydney A commercial kitchen has been installed and Darren Barber who owns a men’s fashto produce simple food Mr Buckham said ion business in Sydney before moving to that he will encourage Food Trucks to be Cairns, the trio are highly confident about part of the scene. “This happens in Sydney the new venture and works very well.”

“We want to be the centre of a new comMr Buckham is a builder and owns munity and create a new atmosphere for Kingdom Renovations a very successful renGosford,” he said. ovations business in Sydney, and he is also

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CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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EDITORIAL

Edgar Adams discusses local issues

For the Central Coast a great year and more to come tegic vision that will take the region forward.

AS WE COME to the end of the year and This Labor/Green council, is hell bent on look back, one would have to say that taking the region back to where it was 2018 has been a big year for Gosford and, forty years ago. being the regional Capital, that means the We have 15 people running a massive Central Coast. public corporation and not one of them The amount of money being invested in could run a picnic.

Gosford by government and the private secThe issue here is that business has tor can only be described as phenomenal. deserted this region. Almost all of the big It started with the last Gosford Council businesses that employed over 200 staff but the influence of the present Liberal have left, for varying reasons, and there is Government on Gosford has changed eveno indications of any planning to locate rything. here. Those who remain all say that this Investors with big money are circling and region has all the attributes necessary to are getting the right encouragement so run a profitable business. there will be some very positive announceAnd guess what? This Council does ments next year. not even have a designated business or Investors have seen the opportunities economic development manager. CCBR for a long time, in particular John Singleton understands that they are looking for and Tony Denny who were the first to come one but one has to ask, what was the in with big money and more recently Joe Administrator thinking when he set up the Bechara from Pinnacle Construction Group. new council.

Smaller investors, seeing the cranes, are The point is until now business and econow moving in. Our story on Page 7 about nomic development hasn’t been a priority.

Grant Buckham and his Bay Rd Brewery right in Gosford is a case in point. Here is As we move towards 2019 perhaps its a Sydney businessman who has seen the time to get our heads around the first opportunities Gosford offers. quarter of next year when there will be a However while Gosford is flying there State Election. is not much happening elsewhere on the Looking back over the past eight years Central Coast and that is mostly because we would have to say that this governCentral Coast Council is riven by party poliment has done more for our region than tics and egos. any other in the previous thirty years.

One year into a three year term and our Across the Coast hundreds of millions elected councillors are proving that they do of dollars been,10:24 and still not have the competence to provide a straMurrays_Erina-tamworth ad_small_update.pdf 2 have 2/17/15 AM are, being

poured into roads, hospitals, schools, ambulance and fire stations and other infrastructure.

The Central Coast is made up of four and a half state electorates. All are Labor except one (Terrigal). Generally speaking that has always been the case and is unlikely to change in the long term.

So what has this Liberal State Government been doing pouring billions of dollars into the Central Coast? Simple, they understood that previous Labor governments had taken the region for granted and it had to change.

Another four years of this government will be good for the Central Coast’s economy.

As we wind up the year can we say to all our readers, advertisers and subscribers how much we appreciate your support. CCBR can only survive with that support.

2019 will see CCBR into our 30th year. Its been an interesting and worthwhile journey thanks to you Merry Christmas and a Happy New Year

Edgar Adams Editor

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CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

BUSINESS NEWS

NRMA acquires Fantasea Cruising NRMA HAS ANNOUNCED the acquisition of Fantasea Cruising as it continues on its strategy to become Australia’s largest provider of transport and tourism services.

Fantasea provides a raft of transport and tourism services, harbour cruises, ferry services and yellow water taxis across Sydney Harbour and also operates the Palm Beach to Ettalong Beach ferry service.

“This announcement, twelve months after we bought the Manly Fast Ferry service sees our fleet of vessels grow to 31 and boosts our capacity to unlock the potential of Sydney’s waterways, offer fantastic experiences to people wanting to enjoy our city and connect the Central Coast with Palm Beach,” said Mr Rohan Lund, President of the NRMA. Following the acquisition of the Manly Fast Ferry the NRMA undertook an extensive study of the public transport needs of the Greater Sydney Region and in June.

Blue Highways explored the opportunities for ferry services and highlighted that urban congestion in and around densifying residential and business precincts has resulted in the need for new public transport services, for which ferries on uncongested waterways offer significant advantages.

Blue Highways In June 2018 the NRMA issued a study, Blue Highways, which looked at ferry services on Sydney Harbour and services outside the Harbour.

Considering ferry services outside Sydney Harbour Blue Highways said, “In addition, the Central Coast and the Illawarra would benefit from a fast ferry service to the Sydney CBD. While demanding longer journey times, these potential routes would support commuters during peak times and provide tourists the opportunity to visit the regions from Sydney during the day on a return journey.

During the past two decades, several proposals to establish a ferry service outside Brisbane Water between the Central Coast and the Sydney CBD have been pursued, however none have progressed to the point of securing funding or regulatory approvals.

Despite this, the previously proposed benefits of connecting the Central Coast and Sydney by ferry still exist. With 20 per cent of the local workforce travelling to Sydney, the provision of an additional transport mode is vital and would offer some residents the option of leaving the car at home.

Gosford to Ettalong and Sydney CBD The NSW Government’s Regional NSW Services and Infrastructure Plan identifies Gosford as the capital of the Central Coast region and a Satellite city of Greater Sydney.

A Fantasea Ferry leaving Ettalong Beach for Palm Beach The provision of a fast ferry service between Gosford and Sydney via Ettalong would support commuters, infrequent visitors and tourists, and help to attract business, investment and jobs.

Providing visitors to Sydney with fast access to the Central Coast by ferry would increase visitation and provide economic benefit. With Gosford’s Waterfront Redevelopment initiative progressing, the arrival point into the Central Coast would act as a destination itself, enticing visitors to the precinct.

A Gosford–Sydney CBD service by fast ferry could be completed in approximately 90 minutes, which is comparable to rail or road during the peak commute periods. The advantage of a ferry service is convenience, desirability and reliability, which is estimated to exceed 90 per cent for this journey.

Gosford’s Waterfront Redevelopment initiative under the Central Coast Regional Development Corporation offers the shortterm opportunity of establishing a modern wharf to accommodate vessels that could service this particular route.”

Leagues Club Field Gosford revitalisation The recent formation of the Hunter and Central Coast Development Corporation (HCCDC), under the leadership of Chief Executive Michael Cassel, heralds an exciting time for Gosford and the Central Coast.

The organisation is tasked with leading Government initiatives to create opportunities and enhance communities across the Central Coast and Hunter regions.

“The revitalisation of Gosford is a big task and we are excited about having a role in working with local government and other stakeholders to unlock real opportunities,” said Mr Cassel.

The transformation of the Leagues Club Field in Gosford is a key project to be undertaken by HCCDC. “Our work to revitalise Leagues Club Field to include a regional play space for the community to enjoy, demonstrates Government’s commitment to the city.

“The community has told us they’d like the space to allow for recreational activities, as well as hopefully entice a whole new demographic into the city centre.”

The construction of the regional play space and Leagues Club Field improve-

ments are due to commence in mid-2019.

“Between now and then we have a number of steps to follow to ensure that we deliver a quality outcome that meets all objectives and lasts the test of time,” said Mr Cassel.

“This includes working with stakeholders, preparing draft designs for community review, finalising plans and awarding construction tenders.”

HCCDC has appointed Turf Design and Environmental Partnerships as the landscape architects. They bring with them significant experience in designing urban parks and community hubs, including spaces at Central Park and Sydney Park in Sydney, Goyder Square in Palmerston, Northern Territory, and Shellharbour Civic Centre.

“We are pulling together a quality team to deliver this opportunity.

“Ultimately, the Leagues Club Field improvements will play a role in generating momentum for revitalisation initiatives as well as helping to create confidence for investment,” said Mr Cassel.

“In our experience it’s market confidence that underpins true and sustained revitalisation and local job growth.”

CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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BUSINESS NEWS

Top awards for The Bayview Hotel Woy Woy THE BAYVIEW HOTEL in Woy Woy has taken out two awards at this year’s NSW Australian Hotel Association’s Awards for Excellence.

The Harris and Narvo Group owned The Bayview won for Hotel of the Year (Country) Award along with a Highly Commended for Best Cocktail Lounge or Themed Bar Award for Frankie’s Rooftop.

Frankies was also nominated as a Finalist for: Best (l to r) Bayview Hotel Licensee Shayne Turner and Harris and Narvo Group Traditional Hotel Bar and Best General Manager, Jordan Harris and Gary and Kerry Narvo Live Music Venue.

Commenting of the win Group General With these two wins, we’re looking forManager of the Harris and Narvo Group ward to welcoming locals and tourists alike Jordan Harris, said “Over the last 12 months to experience the best of the best, right we’ve seen a lot of great things happen in here on the Coast,” he said. and around Woy Woy. The Bayview is just Restaurateurs Rupert Noffs and Matty one of them. For the Central Coast to be Bennett have brought their Lucky Bee restauhome to Hotel of the Year (Country) is a rant to Frankie’s Rooftop from Manhattan’s major asset for the region and to the Harris lower east side to Woy Woy to critical acclaim. and Narvo group.”

“Brisbane Waters is beautiful, they call it the “This is a team effort and we’d like to Venice of Australia,” said Noffs, “We happened acknowledge the team at The Bayview and to pop into the Bayview Hotel, which had just Frankie’s Rooftop Bar,” said Mr Harris. had a $7 million reno. We got chatting to the “With Frankie’s Rooftop Bar opening in owner and did a deal to bring The Lucky Bee to late 2017, we are thrilled with the acknowlFrankie’s Rooftop, a cocktail bar with 60 seats.” edgement that Frankie’s is bringing a high The Harris and Narvo group, which also standard of international quality food and owns The Lakes Hotel at the Entrance, will cocktails to the Central Coast. We were turn their focus to another property in their particularly excited to be nominated again portfolio in 2019, Hotel Gosford. for Hotel of the Year, the most prestigious Work on Hotel Gosford has been award you can win,” approved and construction is planned to commence in early-to-mid 2019. An entirely new ground floor is just part of the plans that will also see the public bar will return to its original position on the corner of Hotel Gosford (on Mann & Erina St).

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The Boathouse Hotel Patonga reopens after renovations

Following extensive renovations to the former Patonga Beach Hotel The Boathouse Group has reopened the property with a new name - The Boathouse Hotel Patonga.

Pip Goldsmith, Creative Director of The Boathouse Group, said “we are really happy with the new look and feel, overall the venue will be much brighter and lighter and takes advantage of the surrounding natural beauty”.

The venue features a large food and beverage offering, Boathouse inspired interiors, improvements to the bar, an outdoor deck and refreshed guestrooms.

The takeaway store will offer fish and chips along with more Boathouse favourites, and the venue will also offer small events.

The upstairs accommodation will be available starting in the New Year.

The Boathouse Group was established in 2008 by Pip and Andrew Goldsmith with the Boathouse Café Palm Beach.

They now operate Barrenjoey House, The Boathouse Home and Bakery, Moby Dicks Whale Beach.

They bought the Patonga Beach Hotel from Andrew Smith of Scape Constructions in September 2017.

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CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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BUSINESS BRIEFS

Pluim Group appoint General Manager

oversee and manage the business team, culture, service delivery and budget targets while ensuring customer service delivery and quality standards are maintained and customer expectations are exceeded,” said Mr Allen.

Hat status for Pearls on the Beach

Tim Bore appointed Dealer Principal at Volkswagen

Murray Slatter and Scott Allen

Pearls on the Beach owners, Mel and Scott Fox

Pluim Group Managing Director, Scott Allen, has announced the appointment of Murray Slatter as General Manager.

Mr Slatter has had a national and international career in growing capital projects businesses and translating strategy to product and service outcomes for customers.

He completed his schooling in Gosford and started his career with the Nine Network Australia as a Television Broadcast Engineer and then Project Manager subsequently joining engineering and construction company Mayer International where he was Group General Manager. Between 2010 and 2015 he was CEO and Director of Mestelle International a engineering and construction firm he co-founded with major projects in China. He returned to Australia in 2015 after selling his interest in the business.

Most recently he was Director Capital Projects for ISS Facilities Services in the APAC region.

“Mr Murray’s role and responsibility will be to actively drive the business strategy,

The Central Coast is home to one of Australia’s top restaurants, with the recently released national Good Food Guide awarding contemporary Pearl Beach restaurant Pearls on the Beach one hat.

Pearls on the Beach achieved a score of 15/20 this year, with the Guide describing the local eatery as “a slice of shore-side paradise.”

This is the fourth year that the restaurant has received the accolade.

In its commentary the Good Food Guide says, “The atmosphere is relaxed and the service noticeably unobtrusive, making way for a soothing soundtrack of lapping waves and children playing in the distance. Chef Scott Fox works up flavours as big as the view,” the Guide continued.

The Guide of independent, anonymous reviews is written by a panel of trusted restaurant critics and recognises the best Australian restaurants nationally with ‘hats’, symbolised by a chef’s toque.

CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

Tim Bore Tim Bore has been appointed Dealer Principal at Central Coast Volkswagen.

The Volkswagen dealership is one of the many franchises under the Central Coast Motor Group banner.

Mr Bore started his career as Sales Manager of Central Coast Mazda, another CCMG franchise, in 1994 and in 2004 was appointed General Sales Manager in Gosford for all franchises.

For the past eight years he has been Dealer Principal for Mercedes-Benz.

Terry Bond, who with Arthur Stanley purchased Central Coast Motor Group in 2003, becomes Dealer Principal for Mercedes-Benz.

BUSINESS BRIEFS

Pearls on the Beach have become a Central Coast institution since Scott Fox came to the restaurant as Head Chef in 2000 and two years later with wife Melissa bought the business. Chef Fox told CCBR the reason for their continued success is simple, “we run an organic little business, I am the Chef and Mel is the Floor Manager, making customers happy is what it’s all about. We treat our customers and staff the same way we like to be treated.”

More than 500 restaurants from across the country were reviewed for this year’s Guide, with 264 of these receiving hat status, ranging from one to three.

Brett Hunter to take helm of REINSW in November 2019

Elect will ensure a smooth transition when REINSW President Leanne Pilkington steps down in 12 months-time.

“Brett has contributed to the direction and strategy of the REINSW for 10 years, and is recognised within the industry as a strong leader and innovator,” Mr McKibbin said.

“As an advocate for the Path for Professionalism, Brett’s enthusiasm and dedication means REINSW will be in good hands,” he said.

Brett Hunter is the director of Raine&Horne Terrigal, Avoca-Beach, Saratoga, Erina.

The new REINSW Board was sworn in on Thursday, 22 November 2018 at the REINSW AGM. E-Bisglobal wins 10th PEAK award for innovation

global print industry, the PEAK Awards honour the work of print professionals within the sector that innovate and help customers grow. This latest accolade brings the family owned and operated company’s total tally of PEAK awards to ten in the past twelve years.

Submitting for the category of business intelligence software, E-Bisglobal was asked to describe the industry challenge they were working to solve, the solution they developed in-house to address that challenge, and the benefits achieved since releasing the product.

E-Bisglobal CEO, Sean Havard said, “The challenge identified was threefold – to better serve the management reporting needs of our large print management clients, to improve our own internal efficiencies, and to provide a means for company directors to continue making crucial business decisions based on relevant, real time data accessible from anywhere in the world.”

After trialling the customised solution inhouse with excellent results, the E-Bisglobal CONTINUED ON PAGE 20

Brett Hunter The Real Estate Institute of New South Wales has elected Brett Hunter as PresidentElect of the industry body, effective November 2018 for a one-year term.

REINSW CEO Tim McKibbin said the appointment of Brett Hunter as President-

Argyle Estates

E-Bisglobal CEO Sean Havard Tuggerah based company E-Bisglobal has brought home a prestigious PEAK Award from the US for their most recent business intelligence software innovation.

Widely regarded as ‘the Oscars’ of the

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CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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BUSINESS NEWS

North takes out national training award

Tim Cornish and Matthew Cook NORTH CONSTRUCTION & Building wins 2018 Medium Employer of the Year Tuggerah, NSW – After a rigorous judging process North Construction & Building was awarded the 2018 Medium Employer of the Year Award at this year’s Australian Training Awards held in Sydney last night.

This is one of the most important awards for North as it not only recognizes the substantial investment the company makes towards staff development but it is done on a national level.

‘This award is a testament to North Construction employees’ dedication to training, culture and values,’ expressed North Managing Director, Tim Cornish. ‘The effort and time we put into our training program continues to differentiate us from others in the market and we’re thankful for receiving this wonderful acknowledgment of our staff development and training practices.’

Investing in Australian apprenticeships underlines North’s commitment to staff development and long-term careers. With approximately 95 full-time staff across offices in Tuggerah and Broadmeadow, North provides a training and development environment in sync with the company’s strategic direction.

This includes a history of investing in work placements, trade apprenticeships and cadetships which contributes to the pool of future North employees and strengthens the overall construction industry.

‘Being an employer of choice has long been a part of our company’s stated vision,’ states Matthew Cook, North Director and Incoming Managing Director. ‘This prestigious award further validates our efforts thus far in making this vision a reality.’

The Australian Training Awards are the peak national awards for vocational education and training (VET) delivered annually under the governance of the Council of Australian Governments (COAG). These awards not only recognise outstanding contributions made to skilling Australia on a national level, but also promote continuous improvement and innovation in the design and delivery of VET. CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

Startups pitch to investors

COO of the Business Centre Steve Wait, Damien Wilde of the Henry Kendall Group, Andrew Paton-Smith of Jazoodle and Brian Hill from Laughing Mind Five hopeful startups pitched their business ideas for the Business Centre’s Pitch Night at Nexus Smart Hub in in November as part of the Spark Festival.

Attended by over fifty industry leaders, investors and members of the Central Coast business community, startups including Uukoo, Jazoodle, CyferLinx, MGA Thermal and Wave Swell Energy all vied for the next big break moving forward with their ventures.

With globally scalable ideas in the areas of energy, recruitment, augmented reality and business analytics, these startups, powered by the Business Centre, are evidence that investors from Sydney are interested in taking a look at regional ventures.

The Pitch Night was the second by the Business Centre on the Central Coast in partnership with Nexus Smart Hub and the Henry Kendall Group, working to drive opportunities for the local startup scene.

Chief Executive Officer of the Business Centre, Pierre Malou has been working with startups in biotech and big data

for more than 15 years and has seen the shift in investors’ mindset toward regional investment.

“Last night the Business Centre saw once again how willing Sydney investors are to jump on the freeway and travel north to look outside of the Sydney innovation ecosystem for exciting new opportunities” said Mr Malou.

“The Coast can attribute this to strong partnerships between the Central Coast Council, industry partners, hubs like Nexus Smart Hub and support services such as the Business Centre.”

“Investors in Sydney are now realizing that startups on the Coast are operating at a high caliber due to this multidimensional support.”

This pitch night is a sign of the Business Centre’s commitment to supporting high value businesses on the Central Coast and not only supporting new ventures but also offering high value corporate services to large existing organizations from its offices in North Wyong and Gosford.

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PROPERT Y NEWS

Central Real buys former Public Trustee Gosford property

CENTRAL REAL OUTBID an owner occupier who was keen to buy the former Public Trustee building at 1 Watt Street, Gosford at auction last month paying $1.287 million.

Sold under instructions from Property NSW through agents Cushman & Wakefield the property is a single level open plan office with basement parking on a 433 sqm lot.

Charles Gonzales from Cushman & Wakefield said that there were two active

bidders although there had been strong interest in the property. Central Real’s acquisition of this property adds to their ownership of adjoining properties: 3 Watt Street and 122-124 Erina Street which is on the corner with Henry Parry Drive.

The site on the corner of Henry Parry Drive has JRPP Development Approval for a 16 level 180 apartment mixed use development granted in April 2015.

This property was acquired by Central Real in July last year.

SPECIALIST MEDICAL & PROFESSIONAL SUITES

TUGGERAH 154 Pacific Highway

Ideally located on the Pacific Highway within the established Tuggerah Straight Commercial Centre, these Specialist Medical & Professional Suites are perfectly situated.

Neighbours include Healthscope Medical Centre, PRP Radiology, Pathology, Sports & Spinal Physiotherapy, Chiropractor, Dentist, Psycologists & more.

With a variety of suites available and plenty of parking, opportunities include both ground floor and level 1 suites.

Tuggerah Medical & Professional Rooms range from 13m2 to 24m2 and start from as little as $1,250 per month +GST. Level 1 accessed via lift or stairs hosts suites from 59m2 with the East Wing Professional Suites ranging from 73m2 to 103m2 there is a size to suit a variety of Professionals including Medical, Financial, Legal etc...

Other tenants include BCF, Super Cheap Auto and Romi’s Café and make this an ideal location with plenty of parking.

Features include • Flexible lease terms • Very Competitive rentals • Excellent parking • Air-conditioning • Carpets, kitchenette • Balcony access for most suites

Accountant buys Erina office – relocates from East Gosford

East Gosford accountants, Absolute Accounting Services have purchased Unit 1 a 262 sqm office suite at 202 The Entrance Road, through a collaboration of SMSFs. The price paid of $1.15 million (GST not applicable) included full office fit-out and 7 car spaces.

Director Gavin Swan said that major considerations in buying the property included parking spaces for clients, ease of access and central location. The firm will relocate to their new premises in early December.

The off-market sale was negotiated by Nicole Gunasinghe from Commercialhq.

Central Coast Home Loans which had occupied the premises for over 15 years have relocated to Erina.

Terrigal investment property sells on 5.15% yield

A long held investment property at 10 Kurrawyba Avenue (corner of Pine Tree Lane), Terrigal has sold for $3.35 million on an initial yield of 5.15% per annum yield.

The 651 sqm property comprises a ground floor restaurant, Le Chat Noir, and off street parking for 2 cars and 4-bedroom residence above.

The property is fully leased with approximate rental potential of $173,198 per annum net.

The sale, through agents Aaron McLean from Savills, was via an Expressions of Interest that closed 30 August, 2018 with the property being on the market for 57days.

A Sydney investor was the buyer.

For further details please contact Julie Davies on 4355 5111 CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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PROPERT Y

COMMERCIAL AND INDUSTRIAL PROPERTY FOR SALE/LEASE

FOR SALE WYONG- FRONT UNIT - PRICE REDUCED FOR QUICK SALE!

WEST GOSFORD

Quality tilt panel Industrial Unit 144m2 IN1 zoning. Front unit with easy delivery access & exposure to the street. This is by far the best valued established unit on today’s market.

FOR SALE- $345,000 + GST

WARNERVALE- EXCITING NEW DEVELOPMENT

11 Industrial units of varying size. Each unit has its own bathroom & kitchenette and multiple car space.

Architect design, tilt panel construction, high clearance for roller door access. DA approved mezzanine levels.

FOR SALE- FROM $282,00- + GST

3 UNITS IN ONE LINE IN SOUGHT AFTER LOCATION

Approx. 200m2 each with M & F toilets, showers plus a kitchenette, each unit has an office area at the front.

Brick construction with roller doors on each unit, approx. 15 car spaces including 5 undercover spaces.

Positioned on 1752m2 site approx.

FOR SALE- 1,600,000 + GST

CHARMHAVEN - RARE OPPORTUNITY!

178m2 high clearance factory with separate office and 150m2 external rear compound. Secure concrete hardstand & ample customer car parking. Suit any business looking for good exposure.

FOR SALE- $495,000 + GST Located in the Platinum building, this office space is 175m2, immaculately fitted out with a main reception area & a net income of $70,000 pa Net + GST, FOR SALE

Units 1 and 2 approx 113m2 each. Unit 3 approx 173m2, Modern façade, High clearance warehouses with internal ceiling height 6m – 6.5m, Unisex disabled bathroom with shower facility plus kitchenettes, auto powder coated roller doors with remote control access.

FOR SALE- FROM $339,000 + GST

Office, workspace & warehouse with 60 panels of solar, air con, data & phone. (sale unit 12) gross floor area (approx.) 541.8m2, (adjoining potential) warehouse (approx.)284m2, (adjoining potential) mezzanine (approx.) 90m2.total available (sale & lease) 915.8m2.

FOR SALE – $1,050,000 + GST

BERKELEY VALE - REMARKABLE SPACE

Retail shop in the front of the arcade with plenty of exposure in the heart of the retail precinct. It would suite medical or office space. Opening onto council car park, there is loads of passing foot traffic!

FOR SALE- $250,000 + GST

ERINA - TENANTED INVESTMENT IN PLATINUM BUILDING

TUGGERAH – HIGH QUALITY!

FOR LEASE

TOUKLEY

WYONG - PRE CONSTRUCTION RELEASE

FOR SALE

PROPERTY OF THE MONTH

SOMERSBY - BUILD FOR YOURSELF OR DEVELOP

Approx 4000m2 cleared Vacant Land. Reasonably level, North facing site. Services at kerb include power, water and gas. Positioned amongst other modern properties and good businessesFOR SALE

TUGGERAH - SUPERIOR INVESTMENT!!

This investment opportunity represents all the bluechip benefits you could ever want within a freehold, Torrens Title property. Fixed increases to rental for 8 yr return, (anchor tenant ‘Anytime Fitness’).

FOR SALE

Visit our website for additional properties and more information centralcoast.ljhcommercial.com.au

High clearance factory & warehouse space plus office space with 2 adjoining floors of commercial area. High exposure site of 2.1498 Ha (approx.) Zoning 1N1, 198 car spaces. Separate truck & car ingress/egress points, Gross floor area of Office buildings, 3,111m2 (approx.).

Gross floor area of Manufacturing & Warehouse buildings, 5,635m2 (approx.)

FOR LEASE – CONTACT AGENT

WEST GOSFORD- GREAT VALUE WAREHOUSE

Approx 250m2 on the ground floor which includes M & F bathrooms with shower. Reception area, kitchenette & office space. Storage mezz approx. 30m2 above office and amenities. 3 phase power, auto high roller door and alarm system.

FOR LEASE- $28,000 PA + GST

ERINA- INDUSTRIAL WAREHOUSE!

Located in the Erina industrial hub close to the roller door café, this large warehouse is constructed from concrete and brick and has a net lettable area of 330sqm. High and wide roller door allows easy vehicle access.

FOR LEASE- $52,000 NET PA + GST

Suite 401 / 1 Bryant Drive, Tuggerah NSW 2259 87 Mann Street, Gosford NSW 2250

Phone 4353 7700

• Outdoor & Building Signs • A-Frames, Banners & Flags • Vehicle Graphics & Magnets • Indoor & Exhibition Signs

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Building size 360m2 approx.

IN1 Industrial zoning Existing approvals for further development

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878 Pacific Highway, Lisarow

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Long term established tenant 13,700m2 approx.

Over 6,000m2 holding yard High clearance warehouse with offices

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Unit 16/10 Pioneer Ave, Tuggerah Business Park

PROPERT Y

Iconic Woy Woy investment property sold after auction LEVEL 1 / 153 MANN STREET, GOSFORD $2.25M (No GST)

Superb investment offering right next to John Singleton’s new ‘Bonython Tower’ in the heart of Gosford CBD. Fully occupied with current net income of $184,980 PA + GST from multiple, quality tenants.

Unbelieve value for 1,537sqm of lettable office UNDER $1,500 per sqm! Fantastic commencing yield of 8.2%! Call now for a copy of the Information Memorandum. Call Daniel Mason 0403 889 530

BUILDING B / 27 SUNNY BANK ROAD, LISAROW FOR LEASE

Large freestanding heavy-duty industrial premises / warehouse, 1,056sqm approximately. Clear span with high internal clearance, two large hanger doors, heavy duty three phase power, full drive around facility, providing great truck access and allocated parking. $95,000 Per Annum + Outgoings + GST. Call Chris Watson 0402 430 213

1 FLEET CLOSE, TUGGERAH FROM $280,000 + GST

Now available to purchase are 12 industrial style strata units. Currently under construction. Sizes from 93.94sqm up to 196.88sqm. Full concrete pre-cast panel construction with commercial glazed shopfront windows and doors, container size roller doors, amenities etc. Ability to value add with potential to install the D.A. approved mezzanine level. Ready Early 2019! Call Mark Davies 0422 442 858 Contact: Mark Davies 0422 442 858 Daniel Mason 0403 889 530 Chris Watson 0402 430 213 Prices shown with * are inclusive of GST.

4325 0208 83 MANN STREET, GOSFORD 2250 www.chapmanfrazer.com.au

WYONG – Premium high exposure mixed use investment

A Sydney investor has paid $2.4 million (GST not applicable) for a mixed use investment at 142 Pacific Highway, Wyong.

The property on a 1,619sqm lot with vehicle ingress and egress to Pacific Highway comprises 5 commercial tenants with a long and consistent history and 4 first floor residential suites all tenanted and abundant car parking.

Total rental income from the property is approximately $152,127 per annum plus GST. Ty Blanch from LJ Hooker Commercial Central Coast negotiated the sale.

A Sydney investor has bought an investment property at 29-31 The Boulevarde, Woy Woy paying $2.83 million on a yield of 6% per annum.

The iconic Hampton style property on a 421sqm lot comprising two buildings on two titles, overlooking Fishermen’s Wharf, has four established tenants, including international software company TIBCO, providing total net income of $170,600 per annum.

The property was acquired and rede-

WYONG – Investor buys industrial unit An investor has paid $300,000 (GST not applicable) for a 178 sqm industrial unit with allocated car spaces at 5b Lucca Road, Wyong.

The sale was negotiated by Bernie Nash from LJ Hooker Commercial Central Coast.

MORISSET – Sydney investor buys industrial unit A Sydney investor has bought Unit 3 a 190 sqm factory unit at 31 Alliance Avenue, Morisset with vacant possession.

Price paid was $290,000 plus GST. Mark Davies from Chapman & Frazer Real Estate negotiated the sale.

veloped in the Hamptons style by investor David Chandler about 20 years ago at which time TIBCO leased space for a Support Centre.

Gnostic Café has leased the ground floor space for a similar period.

The property was sold by negotiation after being passed in at auction.

Agents were Charles Gonzales from Cushman & Wakefield in conjunction with Daniel Mason from Chapman & Frazer Real Estate.

Medical group buys into Wyong NHS Australia Medical Centre has bought 3 ground floor spaces at 56-64 Pacific Highway, Wyong.

Price paid for Lots 3, 4 and 5 with a total area of 222 sqm was $750,000 plus GST. The property on the corner of Church Street and Pacific Highway had been in one ownership for over 30 years NHS also operate a medical centre at Blue Haven.

Mark Davies from Chapman & Frazer Pty Ltd negotiated the sale.

Get results!

ADVERTISE YOUR PROPERTY IN CCBR For further information phone 4367 0733 or email info@ccbusinessreview.com.au CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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PROPERT Y NEWS

Stevens Group to develop at North Wyong GOSFORD – Leased for brewery

The Stevens Group are developing a 7,457 sqm commercial site at 1 Dulmison Avenue, Wyong at the entrance to the North Wyong Industrial Estate.

The property zoned B6 Enterprise Corridor has exposure to the Pacific Highway and is on the corner of Lucca Road. It was acquired from the former Wyong Council in 2106 The development will comprise 15 units ranging in size from 115 to 234 sqm and priced from $375,000 plus GST. Nine of the showrooms will face Pacific Highway with six facing Dulmison Avenue.

An amendment to the current DA will go to Council in early December with construction planned to commence early 2019.

Raine & Horne Commercial have been appointed exclusive selling agents for the development with Steve Thomas saying that five units have sold off the plan in the early phase of marketing.

“Interestingly, the size of the showrooms

along with location has been a key factor driving enquiry and being the only showrooms in the area that businesses can buy is one of the fundamental strengths of this project,” said Mr Thomas.

“Exponential growth of the residential market in the area ensures that businesses looking to capitalise on the growth in this area are well positioned to do so. The expanding commercial market has been seeking this type of quality development for some time and we are pleased to be working with the Stevens Group to bring this project to life”.

Residential sub-division at Wyee Apart from a number of other developments outside the Central Coast Stevens Group are developing a new residential subdivision, Radcliffe Wyee on 100 hectares of land.

The 850 lot master planned development on Hue Hue Road, Wyee is a Joint Venture with McCloy Group.

Gibbens Group ready to move on Lisarow site

The Gibbens Group are in the final approval stages for a Complying Development of their property at 900 Pacific Highway, Lisarow to be known as Lisarow Heights Enterprise Centre.

The development will include a Woolworths Service Station on the front of the site facing Pacific Highway with 39 shopfront type commercial / industrial units ranging in size from 50sqm to 35sqm.

CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

Price range is from $127,500 to $285,000.

Stage 1 will comprise 31 units followed by 47 for future development.

Construction is expected to start in early 2019 Brad Rogers and Steve Thomas from Raine & Horne Commercial Erina have been appointed exclusive marketing agents.

A Sydney entrepreneur has leased a former retail space at 89 Donnison Street, Gosford and has converted it into a brewery to be known as Bay Road Brewing Pty Ltd. The spacious 240 sqm building on a 607 sqm site is fully air conditioned, with modern amenities and front and rear parking.

Terms of lease are 5 years with 5 year option at a rental of $45,000 including plus GST. The lease was negotiated by David Tawyer and Mark Smith from L J Hooker Commercial Central Coast.

LAKE MUNMORAH – commercial space leased A speech pathologist has leased a 128 sqm commercial space in a complex at 1 Quisenberry Drive, Lake Munmorah.

Terms of lease for Lot 2 are 3 years with 3 year option at a rental of $30,000 per annum including Outgoings plus GST. Mark Davies from Chapman & Frazer Real Estate negotiated the lease.

WYOMING – Therapist leases space in medical centre Coastwide Therapy Services has leased a 97 sqm space as part of a unit in 470 Pacific Highway, Wyoming.

Terms of lease are 3 years with no options at a rental of $32,000 per annum including Outgoings plus GST Mark Davies from Chapman & Frazer Real Estate negotiated the lease.

WYONG – Industrial unit leased A lighting company has lease a 172sqm unit at 9-11 Willow Tree Road, Wyong.

Terms of lease for Unit 5 are 1 year with 1 year option at a rental of $23,000 per annum including Outgoings plus GST. Mark Davies from Chapman & Frazer Real Estate negotiate the lease

BUSINESS TIPS

Mind Your Business – 2019 Economic Environment • • • • •

By David Evers, Director, Robson Partners

On Friday 7 December, I joined with Ryan Felsman, Senior Economist from CommSec to host Central Coast community members at an event to review, understand and navigate the 2018/19 economic environment.

Ryan successfully de-coded the market, helping us to realise that faraway issues, such as the trade war between the US and China, have a marked impact at home.

We’re seeing volatility in the share market and a dip in property values, and the Central Coast is not immune.

If this trend continues, we will feel it through: • Higher cost of goods and services • Higher interest rates and loan repayments • Tighter lending options

Lower property values Reduced investment returns Drops in superannuation values Slower wages growth Reduced government spending Take note, this is a worst-case scenario, but we encourage you not to look away.

Knowledge is power, and facing up to these risks is the first step of getting ahead of them.

We don’t quite have a crystal ball to predict what will happen next year, but Felsman is in the best possible position to make an educated guess: “If I call it as I see it, we’re looking at economic growth of around 3.1 per cent in 2018/19, eventually lifting inflation to around 2.25 per cent. The unemployment rate should stay near 5 per cent. The Aussie dollar is likely to finish this year around US72 cents, lift to US74 cents by mid-2019 and US75 cents by end-2019. Of course the ‘wildcard’ remains the housing market and impact on household consumption.

It is highly unusual for home prices to be declining without the Reserve Bank lifting interest rates or rising unemployment being the primary catalysts,” Felsman said.

“We have pencilled in an interest rate hike in November 2019, but the timing of

any move by the Reserve Bank remains highly data-dependent. The low inflation and low interest rate environment remains entrenched for now, meaning that lower nominal investment returns are also here to stay. Investors will need to remain flexible and alert to the returns achieved across share market sectors and across asset classes to ensure that their savings are keeping pace with cost of living increases,” he added.

Turning 2019 into a year of prosperity is a possibility if you drive carefully. The road is winding and you need both hands on the steering wheel. To further use the driving analogy: • Know your destination – set financial goals • Check the conditions – monitor the market • Map your route and familiarise with detours – create a financial plan that is ambitious and flexible • Follow the road rules – ethical and responsible conduct is vital • Stop and ask for directions – seek professional advice to fill your knowledge gaps • Seatbelts on – hold on to your assets if you can Here’s to a solid year ahead.

A business move does not always lead to an employee payout

By Warwick Ryan, Partner, Hicksons Lawyers BUSINESSES DO NOT always have the choice about where they operate from. They may have to move to find less expensive rent, closer proximity to suppliers or distributors or as a result of a local government incentive.

So when they do move, the question arises: Do current employees have to transfer? Or can they say that such a move would change their position so much, as to be a completely new position (ie. same duties but in an entirely different location).

A way of clarifying this issue a head of time, is through the terms of the employment contract.. Employers will often include a term that allows them to relocate the business and require employees to work at the new location. The qualifier that is usually included is - so long as this does not impose

“unreasonable hardship” on the employee.

In a recent decision of the Fair Work Commission, an employee sought to argue that the additional travel time required of him because of a business relocation, would entitle him to a redundancy. The facts of the case were that TransGrid directed him to relocate to its Eastern Creek office, some 1 hour drive from its former Sydney-city office.

The employee amplified the effect of the change – stating that the relocation increased the employee’s travel time by over 3 hours.

But this argument was based upon the fact that the employee’s preferred commute being was bike-ferry-train-train-bike. The employee argued that this placed strain on the relationship with his partner because of him not being around as much. The additional commute also left the employee “constantly tired”, requiring him to take regular ‘power naps’ at work.

There were arguments back and forth as to the additional cost imposed upon the employee because of the additional travel – but this only amounted to $3.30 per day, which his employer stated did not cause “unreasonable hardship”.

So what did the Commission make of all this?

Well it came to the view that - while the employee’s preference for bike riding to

work was a great way for him to remain active - Transgrid should not be held responsible for this personal choice.

The Commission further held that the question of whether travel arising from a direction to relocate is “unreasonable” will depend on a combination of “timing, degree, personal circumstances and preference…”, viewed objectively. On this basis, by way of example, a direction to relocate overseas (without a term in the contract to allow for it) would likely be unreasonable and can require the employer to provide an alternate position or voluntary redundancy. Alternatively a relocation resulting in an additional half an hour of travel alone would not usually be unreasonable.

In this case, the Commission noted that there was a fatigue management plan in place and that it was reasonable. It further noted the fact that 19 other employees navigated the change without having to cease work.

Ultimately, the Commission found the requirement to move would not occasion unreasonable hardship and, therefore, did not entitle the worker to a redundancy payout.

But remember, in this case, the employer had a clause in their contract entitling them to require the employee to make such a move. Accordingly, it avoided the costs of redundancy. .

What do your contracts say on this issue?

CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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BUSINESS TIPS

Workplace injuries

By Nathan Corrigan, Account Manager, Insurance House Central Coast

Despite business culture within Australia in most part being safety conscious, media reports of serious workplace injuries are all too regular.

In industries where heavy machinery and intense labour are required, it's important to take extra measures to thoroughly manage the risks that can put your employees and the public in danger.

A risk assessment of the physical workspace and operations should be conducted to ensure that the organization has the proper procedures in place to protect the safety of its employees and visitors. Follow the tips below to learn how to assess the risks of both the workplace and the procedures of employees.

Identify the hazards Hazards are anything that can cause physical harm or illness to persons. Identify all the hazards in the business process and the activities involved. Hazards vary by industry and can be specific to your organization.

Common hazards include the following:

• Slips, trips and falls due to irregular stair height, raked floors, unsuitable floor surfaces, scenery, props cables, etc.

• Excessive sound levels • Falls from height • Potential dangers of using and operation equipment Evaluate the hazards and decide on precautions Identify who can be harmed and how the hazard can harm them. Determine the hazard’s risk rating by evaluating the likelihood and severity of the hazard.

• Likelihood - A high, medium, or low probability that the hazard will cause injury or illness.

• Severity - A major, moderate, or minor estimate of how serious the injury or illness could be.

Control of health and safety hazards It is the duty of the responsible manager to provide a safe work environment. If it's not possible to remove hazards, controls and equipment should be put in place to mitigate the risks to all parties involved.

There are 3 types of controls that can be implemented: engineering controls, administrative controls, and personal protective equipment controls.

1. Engineering controls are physically controlled hazards such as the handling of toxic chemicals, sound regulations, etc.

2. Administrative controls are the development and utilization of procedures, worker training, supervision and other preventative measures.

CON T INUED ART ICLE

E-Bisglobal wins 10th PEAK award for innovation CONTINUED FROM PAGE 13

business analyst and development team presented it to their government clients who have reported a range of benefits including improved governance, control, efficiencies and ease of use.

Mr Havard said, “An added bonus with this new product is that it puts us on a level playing field with the world’s largest print services and distribution enterprises, which isn’t bad for a Central Coast company that started as a homebased business in 1990.”

With a string of international awards to their name, E-Bisglobal is recognised today as one of the world’s most innovative managed services and tailored software solutions provider.

Central Coast Home Loans relocate to Erina Plaza Central Coast Home Loans have relocated to Suite 3, Level 1, 210 The Entrance Road, Erina (Erina Plaza).

For the past 15 years CCHL had their offices at 202 The Entrance Road, Erina CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

3. Personal protective equipment is physical equipment that is used in controls to prevent harm of employees such as protective eyewear, fire-proof suits, etc.

Implement controls The organization must ensure that administrative controls are followed, and personal protective equipment is used. It is the duty of the responsible manager to ensure the proper equipment is provided and that individuals are properly trained to use it.

Review assessment and update if necessary Workers may have the right to refuse unsafe work. When hazards and issues are identified during the risk assessment process, they must be dealt with and a solution must be produced. Ensure that the written risk assessment is updated as needed and archived for future reference.

Take appropriate insurance protection Having adequate insurance coverage and reviewing the policy terms carefully on a regular basis to insure the scope and amount of coverage is still adequate and will respond to injuries to employees and public, damage to property of others and respond to statutory investigations and penalties.

If you would like a free health check on your insurance policies, ensuring your protected in the event of a workplace injury, you can contact Nathan Corrigan on 02 8913 9137.

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RITY

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Wamberal 2260

0416 111 357

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www.madcowgraphics.com.au

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GRAPHIC DESIGN > PRINT For brochures, flyers, newsletters, stationery, logos, posters, menus & more

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GRAPHIC DESIGNERS

We are 100% Australian owned and have over 25 years Ian Tindale J.P. ALLPOINT of operational experience in the security industry.

Consultancy / HR Officer SECURITY

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Guards - Patrols - Alarms1/1 Gibbens Road, West Gosford 2250 Guards - Patrols - Alarms Monitoring - CCTVian.tindale@allpoint.com.au Monitoring - CCTV Master Licence 407301286

Web: www.allpoint.com.au

www.allpoint.com.au 1/1 Gibbens Road, West Gosford 2250

4322 1713

ALLPOINT SECURITY

80,600 people on the Coast tune in weekly*

LOVINGLIFE

#LOVINGMUSIC

*Xtra Insights Survey 1 2017 released Sept 19, 2017 CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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FUNNY BUSINESS

THE HR DEPARTMENT had carefully interviewed thirty-eight people for the job of assistant to the financial director.

The chief executive thought that one candidate, Charles, seemed ideal. Charles had been to a major public school. Not only was he a qualified accountant, but Charles also had a MBA. He seemed fully aware of the latest creative accountancy techniques.

“Charles,” said the chief executive, “We’ve decided to offer you the job. And as you’re so well qualified we’ve decided to start you off on a slightly higher salary than the one advertised. We’ll pay you $120,000 a year.”

“Thank you,” replied Charles. “But how much is that per month?”

A party of economists was climbing in the mountains. After several hours they became hopelessly lost. One of them studied the map for some time, turning it up and down, sighting on distant landmarks, consulting his compass, and finally the sun.

Finally he said, “OK, see that big mountain over there?”

“Yes,” answered the others eagerly.

“Well, according to the map, we’re standing on top of it.”

Four surgeons were taking a coffee break and were discussing their work.

The first said, “I think accountants are the easiest to operate on. You open them up and everything inside is numbered.”

The second said, “I think librarians are the easiest to operate on. You open them up and everything inside is in alphabetical order.”

The third said, “I like to operate on electricians. You open them up and everything inside is color-coded.”

The forth surgeon said, “I like engineers.

They always understand when you have a few parts left over at the end.”

Father McGee walked into the church and spotted a man sitting cross-legged on the altar.

“My son,” said the priest, “What are you doing? Who are you?”

“I’m God,” said the stranger.

“Pardon?” said the priest.

“I’m God,” he repeated. “This is my house!”

Father McGee ran into the presbytery and, in total panic, rang the archbishop.

“Your reverence,” he said, “I hate to trouble you, but there’s a man sat on me altar, who claims he’s God. What’ll we do?”

“Take no chances,” said the archbishop.

“Get back in the church and look busy!”

A grizzled old man was eating in a truck stop when three very large, leathered bikers walked in. The first walked up to the old man, pushed his cigarette into the old man’s pie and then took a seat at the counter. The second walked up to the old man, spat into the old man’s milk and then he too took a seat at the counter. The third walked up to the old man, turned over the old man’s plate, and then he took a seat at the counter.

Without a word of protest, the old man quietly left the diner. Shortly thereafter, one of the bikers said to the waitress, “Humph, not much of a man, was he?”

The waitress replied, “Not much of a truck driver either, he just backed his big-rig over three motorcycles.”

A football coach walked into the locker room before a big game, looked over to his star player and said, “I’m not supposed to let you play since you failed maths, but we really need you in there. So, what I have decided to do is ask you a maths question, and if you get it right, you can play.”

The player agreed, so the coach looked into his eyes intently and asked, - “Okay, now concentrate hard and tell me the answer to this: What is two plus two?” The player thought for a moment and then answered, “4?”

“Did you say 4?” the coach exclaimed, excited that he had given the right answer.

Suddenly, all the other players on the team began screaming, “Come on coach, give him another chance!”

“Cash, check or charge?” the cashier asked after folding the items the woman wished to purchase. As the woman fumbled for her wallet, the cashier noticed a remote control for a television set in her purse.

“Do you always carry your TV remote?” the cashier asked.

“No,” she replied. “But my husband refused to come shopping with me, so I figured this was the most evil thing I could do to him.”

Quote of the month “If you don’t set goals yourself, you are doomed to work to achieve the goals of someone else.”

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Is your advertising unattractive?

When it comes to getting the attention of your target market, Graphic by Design knows what works and what doesn’t. We’ve been making businesses eye-catching for nearly 30 years both locally and nationally.

If your advertising is leaving you feeling a little lonely, email Jeff McGarn at design@gbd.com.au suite 3.11 platinum building, 4 ilya avenue, erina • 02 4365 6777 CENTRAL COAST BUSINESS REVIEW DECEMBER 2018

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