CCBR June 2017

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Vol 26 June 2017 Published monthly (except January)

JOHN ROBERTSON Robertson & Robertson Consulting Valuers Former Gosford school site sold IT and digital innovation group launched Budget Impact: How Australian small businesses fared

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39 SU ITES  8 R E M AI N I N G

CON T EN TS

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20,00 0 Cover story 4 John Robertson, Robertson & Robertson Consulting Valuers

Business news 5 Budget Impact: How Australian small businesses fared 7 Former Gosford school site sold 7 Council to apply to Government for funds to dredge Ettalong Channel 8 IT and Digital Innovation group launched 9 Funding boost for Medical School 9 Sydney buyer for Terrigal Hotel 10 Innovative approach to pet food marketing 10 Coast manufacturers present to national audience in Tasmania 11 Sanitarium hosts Continuous Improvement Cluster meeting 11 Matthew Hurley takes out Apprentice of the Year at TAFE 12 Huszareks sell car dealerships 12 Julia Barnes joins H&H Catering 13 New life for Erina block 13 Central Coast Granite signs with Academy of Sport

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14 Mingara and Clubs NSW to fund emotional intelligence tool to Coast’s primary schools 14 Family business opens doors to local artists 15 Perth fund manager buys Lisarow Shopping Centre 15 40 Mann Street, Gosford fully leased 16 Commercial and industrial properties for sale / lease 18 Residential prestige property report 20 Cash flow and invoicing 21 Commonsense prevails in unfair dismissal case 21 Cyber Attack and Privacy Breach – What will you do first ?

Regular features 6 Edgar Adams’ Editorial 10 Manufacturing news 12 Business Briefs 15 Property News 18 Residential prestige property report 21 Business Tips 22 Funny Business 23 BUSINESS SERVICES DIRECTORY

Front cover: John Robertson – Photo: Jeff McGarn

Hear Edgar Adams’ business comment 8.10am each Monday.

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Central Coast Business Review Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved.

Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors.

Phone 02 4367 0733 Fax 02 4367 0744 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au

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CENTRAL COAST BUSINESS REVIEW JUNE 2017

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COV ER S TORY

John Robertson, Robertson & Robertson Consulting Valuers Adapting to changing markets & rules THERE ARE ONLY a handful of businesses on the Central Coast that have enjoyed the longevity in business that Robertson & Robertson Consulting Valuers have.

Celebrating 44 years in March, the business has grown from a husband/wife private practice to become one of the largest and most respected NSW valuation practices outside the Sydney Metropolitan Area. At the helm of the business until his recent retirement was John Robertson, supported by his wife Gretchen, who managed the business. Robertson led the team through three recessions and the GFC, the first one commencing the year after he hung his shingle over the door of his first premises at Wyong. So how did Robertson and his team weather the storms to not only survive but thrive and continue to grow? Robertson began his valuation career in 1964 with the Commonwealth Bank. In 1973 he left the Bank and relocated to the Central Coast to start a private valuation practice, John D Robertson & Associates. The timing could not have been better. The Whitlam Government had just come into power, the economy was booming, particularly real estate, and opportunities on the Central Coast were expanding.

Robertson made a strategic decision from the start to specialise in business and commercial valuations and initially spent most days travelling to Sydney where he had established many good contacts while working for the bank. These relationships proved to be crucial to his survival in those early years, as the year after starting the business the economy nosedived into

recession. The business faced two more on private clients to reduce this reliance on recessions, one in 1983/84 and another the banks. When the GFC hit in 2008, banks in 1990. While it wasn’t easy, Robertson restricted their lending and firms like ours said they made it through each economic would have been in serious trouble if we downturn by managing their business to hadn’t developed our private client base. suit the conditions. Indeed adaptability has Just like the oil shock of 1974, nobody saw featured strongly throughout Robertson’s the GFC coming. It is a real tribute to my business journey and has been instrumenson Scott that he took the lead in developtal in the growth of Robertson & Robertson. ing our niche strands before it hit”.

In the early years An opportunity arose Robertson would travel in 2000 when the State throughout New South government decided to “In order to grow Wales and as far as southern contract out its valuation successfully as Queensland, building on services for the provision a small firm you a solid client base, mostly of rating and taxing advice. have to play to from Sydney. At all times, Robertson said the firm was your strengths coping with legislative ideally placed to win the first and focus on changes, particularly in contract for both Gosford your specialties. town planning, and seeking and Wyong LGAs. In the folThen you have business opportunities, has lowing years they successto look out for been a strength of the firm. fully tendered for additional opportunities The decision to concentrate contract areas. expertise in niche specialty In addition to adaptthat come along properties has allowed the ability, successfully managso you can grow..” firm to prosper despite ever ing change and focusing increasing competition from on their niche markets, other valuation practices and ongoing regRobertson said his people have been ulatory changes. “It’s a tribute to our staff central to the continuing success of the that the business has coped so well with business. He has worked hard to ensure change. We have to adapt all the time,” said Robertson & Robertson maintains its focus Robertson philosophically. on delivering expert advice expeditiously.

“In order to grow successfully as a small The company has provided in-house firm you have to play to your strengths and training and professional development focus on your specialties. Then you have since the early 90s, and the professional to look out for opportunities that come team meets regularly to share knowledge along so you can grow your practice,” said and ensure everyone is across the current Robertson. “In the 70s, 80s and into the market conditions, as well as legislative 90s the banks provided a backbone to the and policy changes. Robertson is particupractice. Then in the 2000s, the firm made larly pleased with the success of the firm’s the strategic decision to increase its focus scholarship program for school leavers on

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By Phaedra Pym

COV ER S TORY

Budget Impact: How Australian small businesses fared

By David Evers, Director, Robson Partners

John Robertson the Central Coast who are interested in pursuing a career in valuation. When John and Gretchen retired in 2013 they engaged a CEO to manage the company. This year their son, Scott Robertson, who has been with the firm since 1992, was appointed Chairman of the Board.

Today the firm operates throughout NSW from a centralised office at Tuggerah Business Park on land developed in conjunction with local land development consultants, Trehy Ingold Neate. The decision to build new office premises in 2000 in the business park has proved to be an excel-

lent strategic move. Last year the company acquired a small statewide practice based in Coffs Harbour in a strategic bid to further expand their skills and customer base. Robertson & Robertson currently employs 21 valuers, all experts in their field within three core divisions – Rating and Taxing, Commercial Valuations and Business Valuations - and a support team of 13.

Robertson said, “In the early years our firm was reliant on strong links to Sydney. This is no longer the case. I am positive about the future of the firm and the growth of business opportunities on the Central Coast”.

Central Coast small businesses would have been paying close attention to the Federal Budget bought down in mid-May. After all, for the past two years, we have seen some good incentives for the sector. This year’s Budget was similar, with Treasurer Scott Morrison placing a strong focus on creating the “right environment” for Australia’s 2.1 million small businesses.

The policies and budget measures outlined in the Budget will do exactly that. Small businesses with a turnover up to $10 million will have their company tax rate cut to 27.5 per cent in 2016–17, the lowest level in 50 years.

The $20,000 instant asset write-off for equipment expenses has been extended another 12 months. Additionally the CONTINUED ON PAGE 5

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info@patongahotel.com CENTRAL COAST BUSINESS REVIEW JUNE 2017

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EDITORIAL

Edgar Adams discusses local issues

Ettalong Channel a rather important issue LAST MONTH WE reported on the urgent need for the Ettalong Channel to be dredged and asked the question who is responsible?

Well of course you won’t get an answer on this from the State Government or Central Coast Council but at least common sense seems to have prevailed over politics as Council goes to government for funds to dredge Ettalong Channel.

The issue of dredging this Channel is not going to go away so its time that it was solved so that boats can safely use Brisbane Water and a marine economy with a long term future can be established.

CCBR has carried out a survey of jetties, swing moorings and marinas around Brisbane Water. It found that there are approximately 600 jetties and 900 swing moorings plus five marinas. In addition there are more than 2,000 registered boats that use the Brisbane Water from tinnies to cruisers and yachts. On the basis of the annual fees charged by the RMS and the Lands Department we found that the government collects at least $3 million annually which would appear to go straight to consolidated revenue and lost.

So it is perfectly logical that the State Government should take ownership for safe navigation of Brisbane Water and that means constant dredging of the Channel.

of the land on which it is located. CCBR has a copy of the 1975 Gosford Wyong Structure Plan. This Plan sets down the site for a Regional Shopping Centre for the Central Coast at Lisarow, right on the train line and on the highway and close to the Expressway.

And, land was rezoned allowing for such a regional shopping centre.

However, a few years later, after the Wran Labor Government was elected to power in 1975 things changed.

Out of the blue a great strip of rural land which would have become residential under the Structure Plan was suddenly rezoned for a regional shopping centre – Erina Fair which subsequently opened in 1987.

While other aspects of the Structure Plan were kept, like Gosford being nominated as a District Centre for the region and Warnervale being developed for residential, the retail zonings were forgotten about.

Thus we have a regional shopping centre with no logical road or transport access at Erina and Westfield Shopping Centre at Tuggerah which is in a logical location.

Subsequently the Lisarow land was rezoned and we now have a village shopping centre.

More to this than meets the eye but just shows how governments play with our region and we let them get away with it.

Central Coast Council elections In this month’s property section we report When you receive your June issue of CCBR on the sale of Lisarow Plaza. The most interit will be just three months before the first esting aspect of this sale is really the history election councillors to take Murrays_Erina-tamworth ad_small_update.pdf 1 for2/17/15 10:24 AM over Central

Coast Council. The scary point about this is that both the Liberal and Labor Parties have done nothing official about nominating their candidates although CCBR hears that Labor is likely to resurrect their old crew while the Liberals are looking at new faces.

We also hear that some of the Wyong Independents will stand again in Wards where they are still recognised.

Former Wyong Mayor, Doug Eaton has said that he will be standing as will Greg Best and Lloyd Taylor.

In the Wards that make up the former Gosford LGA we need new blood. About that there is absolutely no doubt.

We understand that Andrew Church who owns the Central Coast Interactive War Exhibit and is a management consultant is running and we certainly support him.

In the meantime the cost of running for election is significant and you won’t see any property developers and anyone remotely related to them putting their hands in their pockets this time around.

So it is going to be very difficult, almost impossible, for independents to get elected this time around.

Edgar Adams Editor

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BUSINESS NEWS

Former Gosford school site Sold THE STATE GOVERNMENT through its property arm, Property NSW has sold the remaining 1.13 hectares of the former Gosford Primary School at 32 Mann Street, Gosford overlooking Gosford Boat Harbour for $9.5 million to property and construction group St Hilliers.

The sale was announced in mid-May by Minister for Finance, Services and Property, Victor Dominello MP. St Hilliers will build a 7,000 sqm mixed use commercial building of six levels with ground floor (Mann Street level) alfresco dining and parking for 140 cars with access from a Baker Street extension. The Development Application for this building which is within the allowable zoning height set out in Central Council Council’s Local Environment Plan (LEP) was lodged in April 2016 and subsequently approved.

When completed in late 2018 the building will accommodate 300 public service jobs from the Department of Finance,

Image of proposed NSW Financial Services building at 32 Mann Street, Gosford Services and Innovation meanwhile construction will start in late June.

A spokesman for St Hilliers said that at this stage the company has no plans to develop the remainder of the site.

The sale of this 1.13 hectares of the site to St Hilliers for $9.3 million adds to the

$3.35 million Canberra developer Doma Group paid for the 4.25 sqm to build the Australian Tax Office building and brings to an end the controversial sale process of the Gosford Primary School site which was placed on sale by Expressions of Interest in October 2014.

Council to get Government to dredge Ettalong Channel AT A MEETING of key stakeholders called in mid-May to discuss safety concerns over the safety of the Ettalong Channel a decision was reached whereby Central Coast Council would submit a request to the NSW Government for emergency dredging work to be carried out to provide an immediate, short term solution to the problem.

Chaired by Parliamentary Secretary for the Central Coast Scot MacDonald MLC, the meeting was attended by representatives from Department of Premier & Cabinet, Department of Industry – Lands and Forestry (DoI), Roads and Maritime Services (RMS), Central Coast Council, Peninsula Chamber of Commerce and Fantasea Cruises.

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The meeting was called following representations from the Peninsula Chamber of Commerce.

“Whilst a long-term solution for the continued management of the channel wasn’t reached today, all parties have agreed to work together to resolve the issue,” Mr McDonald said after the meeting The Department of Industry has offered to assist Council to prepare their application for the next round of funding available in the NSW Government’s Rescuing Our Waterways program, which covers up to 50 percent of the cost of dredging projects undertaken by a council.

Meanwhile CCBR has carried out a survey

of jetties, swing moorings and marinas around Brisbane Water. It found that there are approximately 600 jetties and 900 swing moorings plus five marinas. In addition there are more than 2,000 registered boats that use the Brisbane Water from tinnies to cruisers and yachts. On the basis of the annual fees charged by the RMS and the Lands Department we found that the government collects around $3 million annually which would appear to go straight to consolidated revenue and lost.

Meanwhile the state government has spent almost nothing on maintaining the navigable waters of Brisbane Water for over ten years.

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TECHNOLOGY NEWS

IT and digital innovation group launched

May 2017 launch meeting of Central Coast SMART it Inc. at Central Coast Leagues Club THE 2ND MAY saw the launch of information technology and digital innovation industry group, Central Coast SMART it Inc. The launch was attended by about seventy people associated with IT and related businesses and was held at the Central Coast Leagues Club in Gosford.

Central Coast SMART it Inc. was formed out of a similar group, Coastal Connexions, that has been meeting informally each month for the past few years.

Coastal Connexions was set up by CCBR Editor Edgar Adams, investor Tim Willcox, thought leader and innovator Patrick Spedding and well known digital guru David Abrahams to bring together what is a very diverse grouping of people who live and operate their businesses on the Central Coast.

The founders of two established local start-ups were the guest speakers at the launch

Women on Boards co-founder and Managing Director, Ms Claire Braund, who told the group how she had got the idea to start a network of women seeking to become company directors. Based in Gosford Women on Boards now has a worldwide membership of 23,000 women.

Graeme Johnston who has recently established a telecommunications business Central Telecoms aimed at providing a personalised service to users of telecommunications systems with an emphasis on Broadband services.

Tim Willcox gave a brief history of the genesis of Coastal Connexions and Edgar Adams ran through a brief history of Gosford over the past 40 years and some of the innovative businesses that local business leaders were responsible for establishing.

Mr Abrahams said Gosford was perfectly placed to be the innovation capital of the nation. “Gosford is the perfect place for innovation,” he said.

“Gosford is an affordable place for disruptive idea makers to live,” Mr Abrahams said, “and many innovators can enjoy the full force of fibre to premise NBN, which is an incredible advantage that Gosford has,” he said.

David Abrahams who is Chairman of Central Coast SMART it Inc. said, “Gosford is perfectly placed to be the innovation capital of the nation. It is the perfect place for innovation,” and it is an affordable place for disruptive idea makers to live.”

“In Gosford many innovators can enjoy the full force of fibre to premise NBN, which is an incredible advantage,” he said.

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BUSINESS NEWS

Funding boost for Medical School Sydney buyer forTerrigal Hotel

University of Newcastle Vice-Chancellor Prof. Caroline McMillen, Treasurer The Hon Scott Morrison, Member for Robertson Lucy Wicks and Central Coast Local Health District CEO Andrew Montague at construction site of the Central Coast Medical School and Medical Research Institute THE NEW MEDICAL School and Medical Research Institute in Gosford will be able to attract and retain world-leading health professionals on the NSW Central Coast thanks to a $12.5m investment from the Coalition Government.

Just prior to the Budget Treasurer the Hon. Scott Morrison and Member for Robertson, Lucy Wicks announced that funding of $12.5 million will be included in the 2017-18 Budget, for the new Medical School and Medical Research Institute at Gosford Hospital.

The Central Coast Medical School and Medical Research Institute is a ground breaking new facility being delivered through a combined investment of $72.5m by the Federal and NSW Governments and the University of Newcastle – including a $32.5m commitment from the Turnbull Government.

The Treasurer said the additional operational and transitional funding of $12.5m over five years would assist the University of Newcastle in vital operational and transitional costs when the Medical School opens on the grounds of the redeveloped Gosford Hospital.

“The Coalition Government is delivering on our commitment to the Medical School and Research Institute – and a significant reason for this is the advocacy from Lucy Wicks on behalf of families and businesses in her electorate,” the Treasurer said.

“The funding commitment in the 201718 Budget will ensure the Medical School isn’t just a building, but a facility that attracts and retains world class clinicians, educators and public health leaders on the Central Coast from the very first day that students start arriving for classes in 2020.”

Irish pub owner Patrick Gallagher of Gallagher Hotels has purchased the Terrigal Hotel in an off-market sale through agents JLL Hotels for a reported $28 million.

Former owners Newhaven Pty Ltd acquired the hotel in 1993 and subsequently demolished and built a new hotel on the 3,987 sqm site.

Gallagher Hotels own eleven other hotels in Sydney including Jacksons on George, Le Pub CBD, Mr G’s Bar & Grill Double Bay, Union Hotel North Sydney, Belgium Beer Café Heritage The Rocks as well as the PJ Gallagher chain of Irish pubs.

The purchase of the Terrigal Hotel by a major Sydney hotel owner follows the purchase of Crowne Plaza Terrigal by hotel heavyweights Arthur Laundy and Greg Karedis in February 2016 for a reported $60 million

CONTINUED ON PAGE 19

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M A N U FAC T U R I N G N E W S

Innovative approach to pet food marketing WHEN SCOTT AND Holly Botham set up their business East Coast Dogs, producing fresh dog meat in their home kitchen at Copacabana on Friday nights, after getting home from work (and looking after two very young children), they didn’t quite realise they had hit on a business opportunity that would just take off.

That was two years ago and it wasn’t long Adam Guest and Holly and Scott Botham at their new West Gosford kitchen before word of mouth and that a good idea well implemented and Facebook marketing forced them to move with a lot of hard work and long hours can the operation to their parents property succeed if you find the right niche market at Bensville where they converted a used and match the product.

40-foot container into a processing factory By manufacturing and delivering to chillers and all – something that had never order customized packs to suit custombeen thought of before. ers’ pet sizes they have certainly filled Since then a family friend, Adam Guest that niche. has joined the business and of course all Recently the business has entered into three have given up their jobs to cope with a partnership with Meals on Wheels to the growth of their business. Growth that provide pet meals to people who have no has created customers from Wollongong to means to provide for their pets. “Knowing Newcastle and all places in between. the important place a pet plays in a perLast month they moved the whole operson’s life and understanding that in many ation into an industrial unit in West Gosford. cases these people would feed their pets To ensure absolute efficiency, minimal first we decided that we would be contribwaste and fast delivery the three partners uting to a worthwhile cause by offering have developed their own computer autoproduct at cost to Meals on Wheels,” said mated manufacturing system Holly Botham.

With over 600 regular customers and Plans are to develop an Australia wide turnover growing at twenty percent each sales and distribution franchise system. month these young people are proving

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Coast manufacturers present to national audience in Tasmania Central Coast Industry Connect (CCIC) has recently had the opportunity to present to a Tasmanian Competitive Business Clusters event in Launceston sponsored by the Business Learning Action Tasmania (BALT) organization Collaboration to innovate is a core principle behind Business Action Learning Tasmania. In 2016, BALT representatives interviewed leaders of established business clusters in regional areas to learn more about their experiences and found that the opportunity to compare and contrast their different approaches was invaluable.

Given that there are numerous other cluster initiatives underway or being contemplated in Tasmania and other states, BALT believed a broader audience would benefit from these insights and organised this forum to showcase the various approaches to cluster formation and operation and to share the learnings of working clusters.

Central Coast Industry Connect, led by Executive Officer Frank Sammut was fortunate to be recognised as a strong regional cluster through their interview process and was invited to be a presenter at the workshop.

The purpose of the workshop was for leaders of recognised business clusters from regional areas in Tasmania and across Australia to share lessons learnt, new ideas and future aspirations for cluster development.

The aim was to deepen the collective understanding of clusters/networks and cluster development and promote the concepts of cluster theory to key stakeholders in the region.

The audience included a wide range of Individuals and organisations involved in the manufacturing sector, agribusiness, tourism, health and regional development. Included were also state, local government and federal government agencies and education providers.

“With nine presenters running clusters and networks across Australia and NZ it was clear that we were all facing the same challenges and having the same successes”.

“The importance of being relevant, connected with government, having a project focus that delivers benefits to your members, being adaptable and flexible with the changing industry conditions and having resources to support growth were some of the reoccurring themes,” he said.

Apart from CCIC, Dr. Anton Kriz from UON Central Coast also presented on the Regional Clusters. Dr Kriz has been doing work in the north of Tasmania in raising the awareness of local industry leaders of the need for collaboration to promote innovation.

Mr Sammut said that the event had been highly successful and that it showed all participants had a lot in common and will continue to forge deeper relationships to grow their networks and look for opportunities to collaborate into the future.

M A N U FAC T U R I N G N E W S

Sanitarium hosts Continuous Improvement Cluster meeting

Central Coast Granite signs with Academy of Sport

Central Coast Continuous Improvement Cluster group meeting at Sanitarium Berkeley Vale THE FIRST CONTINUOUS Improvement Cluster event for 2017 took place in late February hosted by Sanitarium at their Berkeley Vale facility with Manufacturing Optimisations Manager, Don Evangalista and his team taking cluster members on the CI (Continuous Improvement) journey of one of the company’s key lines in the plant.

The focus of the presentation was on the “Change of Culture Process” that the line team went through. Evangalista spoke about the engagement process that took place with the line team and how he and his management team sought their input into problem solving on the line. “In changing the culture the management team places a lot of emphasis on recognition with senior management, routinely on the line, recognising those that performed over and above their normal tasks,” he said. The results were immediate with a capping machine that was causing ongoing downtime issues creating poor efficiency, becoming reliable and increasing the output of that line significantly

The “PIG” exercise, a lean simulation game, was done with those present to show the concept of “Standard Work” providing the right information to get a task done in the same manner, an important lesson when it comes to repeatability.

Natalie, one of line operators, spoke of her team’s transition to a CI culture on their line.

“The line operators and support staff had time to engage on problem solving and to set how they wanted their KPI’s portrayed giving them ownership of their process,” she said.

Commenting on the outcome of the meeting, Central Coast Manufacturers Connect Facilitator, Frank Sammut, thanked the Sanitarium team for sharing their experiences and being open and honest about their journey.

“The session was informative and spoke to the importance of engagement, culture building and teamwork. What was equally as important was that things that didn’t work were readily up for review and input from everyone involved, reinforcing that the CI journey is one of continual improvement and engagement,” he said.

Ian Robilliard Central Coast Granite have signed a multi-year agreement to support two Central Coast Academy of Sport programs in Touch Football and Tennis as a part of a new marketing strategy, with the aim of increasing their community engagement.

CC Granite’s partnership with the Central Coast Academy of Sport sees them come on board as the name sponsor for the Central Coast Granite Touch Football program and as a community partner of the High Performance Tennis program being run by Gosford Tennis Club.

“Partnerships like this help enable CCAS sports programs to be run at a lesser cost to families, with the Central Coast’s up and coming athletes being the real benefactors of the financial support from local businesses,” said Ian Robilliard CCAS Managing Director.

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BUSINESS BRIEFS

Huszareks sell car dealerships Hilton from Brian Hilton Motor Group approached me it seemed like a good fit and further as we employ twenty five very good people it was an opportunity for them to move into a growing company and advance their careers.

Julia Barnes joins H & H Catering

Suzuki, Peugeot, Skoda and Citroen dealership site in Mann Street, Gosford WELL KNOWN GOSFORD car dealer Julius Huszarek and wife Karen have sold their car dealership business, Gosford City Motor Group that includes Central Coast Eurocars and car brands Peugeot, Citroen, Suzuki and Skoda to the Brian Hilton Motor Group.

Mr Huszarek established the business in 2006 after acquiring the Central Coast Eurocars dealership for Peugeot and Citroen in Mann Street, Gosford. A year later they

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Julia Barnes Karen and Julius Huszarek acquired the Suzuki dealership on the corner of Mann Street and Etna Street and then in 2008 obtained the Skoda dealership.

Mr Huszarek was no stranger to the motor car business when he set up Gosford City Motor Group, he had been General Manager of Central Coast Motor Group under the ownership of the late Ashley Reid for eighteen years.

Commenting on the sale Mr Huszarek said that the site on which the business operated did not allow any further expansion and there was little opportunity for expansion around Gosford. “When Josh

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Hospitality Consultant, Julia Barnes has joined food service business H & H Catering as Sales Manager for their East Gosford Japanese Gardens café and function venue.

Mrs Barnes has had an extensive career over more than twenty-five years in catering and function management having started her career at Crowne Plaza Terrigal when it opened and becoming Food and Beverage Manager at the time she left ten years later.

She has operated as a Hospitality Consultant over the past five years which included three years as General Manager of The D’Vine Group.

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BUSINESS BRIEFS

Matthew Hurley takes out Apprentice of the Year at TAFE

New life for Erina block

Matthew Hurley and Chris Wade Building and construction graduate Matthew Hurley has been named 2017 Student of the Year at the TAFE NSW Hunter and Central Coast Awards.

Mr Hurley, a builder with Chris Wade Constructions, on the Central Coast, also received the Medal of Excellence at the annual awards at Noah’s on the Beach last month.

He was among 35 of the brightest local TAFE students and three alumni recognised at the ceremony.

Mr Hurley, of Erina Heights, completed both his trade level Certificate III in Carpentry and Certificate IV in Building and Construction qualifications at TAFE NSW, Ourimbah Campus.

His refined skill and passion for the building industry, in particular bespoke architectural projects, has seen him compete in WorldSkills Australia competitions at regional and national level.

He won Silver at the WorldSkills Australia National Competition in Melbourne last October, and was then selected to receive a prestigious BBM Skilled Futures Scholarship that will see him travel to the UK this month for a leadership program and work experience.

The Industry Grounds Activities Building Erina The semi-vacant lot on the corner of The Entrance Road, Terrigal Drive and Primrose Place at Erina is about to come to life after entrepreneur Enzo Ferrazzano signed a long lease with Erina Fair managers, Lend Lease.

The 14,000 sqm lot that was formerly used as a nursery and gym is being transformed into a ‘public hub’ to be known as The Industry Grounds to attract an audience from young families to seniors who will be able to participate in a range of well-being activities with businesses such as Gracie Jiu Jitsu, Le Danc flex dance studio, Excelsia Pelates Studios in operation already and Fox Café opening July, all operating out of the disused but now refurbished Telstra Depot building on the site.

Surrounding the activities building is an Animal Farm, Entertainment Area and plantings of fruit trees and a herb garden.

The Industry Grounds is a concept developed by Mr Ferrazzano who established The Grounds of Alexandria in Sydney and which has become highly successful large numbers of people each day.

Also to be introduced is ‘Street Soccer’, a craze now sweeping Europe, in the building that now accommodates a gym and also on outside courts. A September opening for this is planned.

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CENTRAL COAST BUSINESS REVIEW JUNE 2017

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NEWS

Mingara and Clubs NSW to fund emotional intelligence tool to Coast’s primary schools MINGARA RECREATION CLUB and Clubs NSW have announced that they will be providing all primary schools on the Central Coast with a new tool to assist children in developing emotional intelligence.

“The Worry Woos – Developing Emotional Intelligence” program kit, along with a specialised program will reach 82 local primary schools, including public, catholic and independent schools with a total investment of $32,000.

7The program has been adapted by renowned, Child and Family Psychologist and former School Teacher, Dr John Irvine B.A. PhD, M.A.C.E., M.A.P.S. for use in Australian schools, and is an Australian first, heralding a new opportunity for teachers to help children understand and manage their social and emotional challenges.

The well-known Central Coast psycholo-

gist, Dr Irvine said, “In a world that’s so fast and furious, exciting yet exhausting, never has there been more urgency in educating our children in how to emotionally cope with it all. With one in five children now estimated to have mental health issues and more and more children being referred for bullying and aggression, it’s time to get to this core issue before children present as problems”, he said.

Launching the programme Paul Barnett, Mingara Leisure Group CEO said, “We are very excited to be able to provide this program and make a significant contribution to the local community. We believe this program can make a tremendous impact in the lives of our young children by helping them to recognise, understand and manage the array of emotions that confront them every day”.

Dr John Irvine with Twitch

Family business opens doors to local artists

Lemon Tree Gallery’s new exhibition space With lengthy waiting lists for art exhibition space inhibiting many local artists from showcasing their works, one long established local family business has decided to open its doors to help.

Established in 1973 at East Gosford, Lemon Tree Framing hosted its first exhibition opening night last Friday evening for local artist and senior Visual Arts teacher at Central Coast Grammar School, Linda Tebbs. The opening night attracted 70 visitors and resulted in the sale of seven of the twenty artworks on display on the night.

Ms Tebbs, whose first solo exhibition featured a series of works painted in acrylic pigment, ink and resin, said, “My family and I moved to the Central Coast from the Northern Beaches 17 months ago and I have been supported in my artistic endeavours by the Stanley family who own Lemon Tree Framing and Gallery ever since. It really is such a positive reflection of this community when

CENTRAL COAST BUSINESS REVIEW JUNE 2017

Richard Stanley, Linda Tebbs (artist) and Lynsey Stanley local artists have the support of galleries like Lemon Tree to show their work.”

Lemon Tree Framing proprietors Richard and Lynsey Stanley purchased the business from previous owners Ron and Pam Gerrish seven years ago.

Richard, an award-winning landscape photographer and his wife Lynsey have since updated the equipment, renovated and expanded the gallery, and introduced new services, all with a view to better serve the needs of local artists and lovers of art. “”We had been approached by our regular artists to see if they could exhibit with us and, after looking into the available exhibition space on the Coast, we realised there were lengthy waiting lists and decided to look into how we could help,” said Ms Stanley.

“We also realised that most budding artists don’t have the luxury of giving up their day jobs and as other spaces require the artist to be present through-

out the duration of the exhibition, they find it difficult to show their work let alone sell it.”

The Stanleys and their staff manage the more than 75m2 gallery space and facilitate sales of the artwork on behalf of exhibiting artists. This gives artists the freedom to get on with their lives and the peace of mind knowing the artwork is achieving maximum exposure and the best of care. The Stanleys also host the opening night, handle any packing and shipping requirements, advertise the exhibition via their website and social media and offer continued counter sales of any remaining pieces after the exhibition.

“We were blown away with the response to our first gallery exhibition and look forward to supporting other local artists, whether they wish to exhibit solo or as a group,” said Ms Stanley.

‘Satellite’ – a solo exhibition by Linda Tebbs - runs until Friday May 26.

PROPERT Y REPORTS

Perth fund manager buys Lisarow shopping centre PERTH PROPERTY INVESTORS Primewest have purchased the Lisarow Plaza shopping centre for a reported $30 million showing a return of approximately 6.22% per annum.

The sale of Lisarow Plaza owned by the Brand Group and Stevens Group Joint Venture, comprises a Coles supermarket and 19 specialty stores over an area of 5,446sqm not including car park.

The development of this retail complex has an interesting history. The 9.7 hectares (24 acres) site was identified and zoned for a district commercial centre for the Central Coast in the 1975 Gosford Lisarow shopping centre complex showing Lisarow Plaza with Coles supermarket (centre), medical centre and pharmacy (bottom left) and Woolworths supermarket (right) Wyong Structure Plan.

However, this did not eventuate following the centre. Coles signed a lease in 2002. for Fabcot Pty Ltd an arm of Woolworths. the subsequent rezoning of land at Erina The 9.7 hectare property was subsequently The undeveloped site behind Woolworths and Tuggerah for regional shopping centres divided by Parsons Road with the larger 6.5 and adjoining Lisarow High School is yet around 1980 contrary to the Structure Plan. hectares on one side that now comprises to be developed although there are plans the Coles supermarket and a medical centre for a 4-block apartment development with At the time Coles acquired the property and pharmacy and associated parking.

110 units. and subsequently sold to the Brand Group The joint venture partners built the mediThe smaller 3.2 hectares site on the (Commercialhq) in 1990 who then sold off one cal centre and pharmacy on the corner of western side of Parsons Road on the corner hectare for a 30 townhouse development.

Pacific Highway and Parsons Road which of Pacific Highway was developed by the In 2000 the Brand Group entered into a was sold to investors. joint venture partners for a McDonalds joint venture with Stevens Group to develop More recently in 2016 a Woolworths superRestaurant and Caltex Service Station and a Coles supermarket and specialty shops market was built behind the Coles property at this stage has been retained. with Stevens Construction engaged to build

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PROPERT Y

COMMERCIAL AND INDUSTRIAL PROPERTY FOR SALE/LEASE

TUGGERAH - BRAND NEW RELEASE! QUALITY BUSINESS UNITS!

Exclusive office & workspace units located in Tuggerah Business Park. Consisting of a range of sizes from approx 139m2 to 172m2 with plenty of parking & folding doors for stock & vehicle access.

Amenities on each level, quality finishes & air con, louvre windows & balconies.

FOR SALE FROM $417,500 + GST / FOR LEASE FROM $32,900G PA + GST

WOY WOY - COMBINED COMMERCIAL/ RESIDENTIAL INVESTMENT

Suitable for an Investor or future development with attached residence. The 63m2 shop, 88m2 hardstand is leased with expiry May 2019.

Adjoining is a 3 bed residence, sep. metered for power & water. Land approx 477m2, zoned B1 (Neighbourhood centre).

FOR SALE $850,000 NO GST applicable

SOMERSBY - BRAND NEW WAREHOUSE

Approx 903m2 warehouse plus 66m2 office & amenities. A huge 9m W x 6m H roller door, Easy truck access. Good hardstand & parking at the front of building. Est. completion date Sept 2017. A couple of mins to the M1. Approx 1 hour from Sydney or Newcastle.

FOR LEASE $96,900N/pa + Outgoings + GST

WEST GOSFORD - NEWLY BUILT INDUSTRIAL UNIT!

Architecturally designed industrial unit approx 120m2, high clearance with mezzanine approx 20m2.5 metre high auto roller door, 2 allocated car spaces, Shower & toilet. 3 phase power, NBN connected & secure complex.

FOR LEASE $430N/pw inc Outgoings + GST

WEST GOSFORD - BRAND NEW PREMIUM QUALITY

Open for business.120m2 tilt panel industrial units with 20m2 mezzanine. Architecturally designed, security gated complex, 3 phase power, NBN connected, Clear panel sky light, shower & toilet.

FOR LEASE $430 Gross PW + GST

UNIT 3 LOT 6 KETCH CLOSE, FOUNTAINDALE $27,000 GROSS + GST

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Last one left, total area 255m2 approximately, concrete construction, regular shape, high internal clearance, high bay lighting, container height roller shutter, 3 phase power available, internal amenities including toilet, shower and kitchenette. Great truck access, on-site parking and close to Sydney/ Newcastle M1 Motorway.

37 SUNNY BANK $60,000 NET + GST

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Operating in Gosford CBD since 1984, Citicoast Realty has a long history of delivering sound advice and reliable, friendly and efficient service.

LISAROW

Hard to find factory, office and secure hardstand in Lisarow, site area 2029m2 including a huge secure concrete hardstand area, 612m2 of high clearance industrial space with internal loading dock, 71m2 of undercover loading bay/verandah and 54m2 of office area, 3 phase power, high bay lights and zoned IN1 Industrial.

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LOT 411 WARREN ROAD, WARNERVALE $990,880 + GST

6193m2 of quality industrial land positioned in Warnervale Industrial precinct, close to Woolworths Distribution Centre, Linfox, Coastwide Concrete and Sanitarium and the Sydney/Newcastle M1 Motorway.

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SHOP 5A / 153 MANN STREET, GOSFORD FOR SALE: $158,000 (+ GST if applicable) Cheap retail investment opportunity in the heart of the Gosford CBD! This 30m2 shop is tenanted with a new five (5) year lease (commenced 18/04/17), offering a rental return of $11,440 per annum gross (currently GST exempt). The outgoings for the shop currently total $3,304.34 per annum, leaving a net rental return of $8,135.66 per annum. Great opportunity to enter the market at an affordable price point!

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Located in North Wyong Industrial Estate. Level 1/2 acre IN1 Industrial block. Substantially improved with all weather compacted surface.Perimeter chain wire fence. The only industrial block currently for sale in this area so don’t hesitate!

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ERINA - ENQUIRE HERE NOW!!!

60m2 retail/commercial position with tiled entry and carpet throughout, kitchnette & storage area.

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LISAROW - FREESTANDING INDUSTRIAL PROPERTY

Approx 2029m2 of industrial land. 612m2 of high clearance industrial space. 2 container height roller shutters & admin area. 103m2 of undercover loading bay. 3 phase power & ventilation, amenities, kitchen, security fenced & gated site with concrete hardstand. Truck access, ample onsite & st parking.

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$1.25M to $1.3M + GST • • • • • •

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CENTRAL COAST BUSINESS REVIEW JUNE 2017

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PROPERT Y NEWS

SALES 40 Mann Street, Gosford fully leased

David Tawyer from Citicoast Realty reports leasing two suites at 40 Mann Street, Gosford.

Information technology group, Blinkmobile Technologies, has relocated from premises in Donnison Street, Gosford to 40 Mann Street, and leasing 225 sqm of space on the ground floor level.

Terms of lease are 4 years with 4 year option at a rental of $58,500 per annum ($260 psqm) plus Outgoings and GST. Welfare group, Interrelate has leased a 645.5 sqm office space (whole floor) on Level 1.

Terms of lease are 4 years with 2 x 3 year options at a rental of $155,000 per annum (241 psqm) plus Outgoings and GST. Built about 40 years ago this property has recently seen a refurbished foyer and new lift installed.

The property is now fully leased with tenants including State Super, School Education, Royal Institute of Death and Blind Children, Rehabilitation Clinic and technology group Pitney Bowes Software.

Lawyer buys Platinum office suite A lawyer has purchased Suite 2.22 in the West Wing of the Platinum Building at 4 Ilya Avenue, Erina paying $280,000 plus GST. The 42 sqm internal suite is part of the Corporate Suites in the West Wing which includes meeting spaces and meeting rooms.

The sale was negotiated by Ty Blanch and Anthony Scarcella from LJ Hooker Commercial Central Coast.

Developer buys Tuggerah Business Park site A developer has acquired Lot 204 a 12,590 sqm level site in Pioneer Avenue, Tuggerah Business Park paying $1.8 million plus GST. Ty Blanch from LJ Hooker Commercial Central Coast negotiated the lease Owner occupier buys Kincumber industrial unit An owner buyer has bought Unit 1, 4 Bilinga Road, Kincumber Industrial Estate paying $470,000 plus GST. The 224 sqm unit is part of a 3 unit brick complex built about thirty years ago.

Anthony Scarcella from LJ Hooker Commercial Central Coast negotiated the sale.

Investor buys Somersby industrial with 6% return An investor has bought a tenanted industrial unit at 218 Wisemans Ferry Road, Somersby paying $382,500 (GST not applicable) providing a return of 6% pa.

The unit comprises 144 sqm warehouse space plus 44 sqm office and amenities as well as 44 sqm mezzanine.

It is part of a 37 unit complex built about ten years ago.

Karen Aubrey from L J Hooker Commercial Central Coast negotiated the sale.

West Gosford industrial unit sold An investor has bought a vacant industrial unit in The Palms Industrial Estate, 18 Gibbens Road, West Gosford paying $425,000 plus GST. Unit 19 comprises 220 sqm warehouse space plus 42 sqm air conditioned reception area and air conditioned mezzanine with board room and office of 42 sqm.

Karen Aubrey from L J Hooker Commercial Central Coast negotiated the sale.

Stevens Group acquires Toukley development site Property developers Stevens Group have acquired properties at 356 – 358 Main Road, Toukley with a total area of 1,742 sqm pand will redevelop the site for a service station / convenience store.

The sale was negotiated by David Tawyer from Citicoast Realty in conjunction with Craig Hesse from Capital 1 Real Estate.

Owner/ occupier buys at West Gosford An owner buyer has bought Unit 4, 8 Stockyard Place, West Gosford paying $550,000 (GST not applicable).

The 281 sqm unit comprises factory and air-conditioned showroom and offices plus 100, sqm of mezzanine.

The unit is currently leased on a monthto-month basis at $39,981 per annum plus outgoings and GST. LEASINGS Benevolent Society leases in Gateway Centre Gosford

The Benevolent Society has leased Suites 13 and 14 at The Gateway Centre, 237 Mann Street, Gosford.

Terms of lease for the 900 sqm space is 5 years with 5 year option plus a further 2 years at a rental of $275,500 per annum including Outgoings ($306 psqm) plus GST. Major tenants in this building include: Central Coast Health, Family and Community Services, NSW Civil and Administrative Tribunal, Vision Australia, Lovatts and ORS Group Andrew Dunn from Raine & Horne Commercial negotiated the lease Long Jetty office suite leased Finsura Insurance Management Services has leased a 82 sqm office suite with 4-office fit-out, kitchen and amenities at 190 The Entrance Road, Long Jetty.

Terms of lease for the 82 sqm space is 1 year with 1 year option at a rental of $20,000 per annum including Outgoings plus GST Ben Purdue from Raine & Horne Commercial negotiated the lease.

Long lease for motor mechanic at North Wyong A motor mechanic has leased a recently completed industrial unit at 6 Naples Place, North Wyong.

Terms of lease for the 489 sqm unit with two high wide roller doors is $50,000 per annum plus Outgoings and GST for 5 years plus 5 year option.

The lease was negotiated by Ty Blance and Brett Dowling from LJ Hooker Commercial Central Coast.

Clothing retailer leases at Erina Retail clothing label Drom Clothing has leased a retail store at Shop 4, 220 The Entrance Road, Erina (adjacent to IGA).

Terms of lease for the 60 sqm space is 1 year with 3 year option at a rental of $27,500 per annum plus Outgoings and GST The lease was negotiated by Anthony Scarcella from L J Hooker Commercial Central Coast.

Gosford CBD retail space leased Success Tax Professionals has leased a 51 sqm ground level retail space at 110 Erina Street, Gosford (part of the retail shops on the corner of Watt Street opposite Imperial Centre).

Terms of lease are 2 years with no option at a rental of $15,000 per annum including Outgoings plus GST. David Tawyer from Citicoast Realty negotiated the lease.

Scooter shop leases at Erina 260 Pro Scooters has leased a 81 sqm retail shop at 203 The Entrance Road, Erina.

Terms of lease are 3 years with 3 year option at a rental of $25,000 per annum including Outgoings plus GST. David Tawyer from Citicoast Realty negotiated the lease CENTRAL COAST BUSINESS REVIEW JUNE 2017

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RESIDENTIAL PRESTIGE PROPERT Y REPORT

Ocean front holiday home at Pearl Beach

Coastal acreage and close to the beach

The property: 20 Kunarra Road, Wamberal.

The property is set on 9,115 sqm of coastal acreage with brand new master built home comprises large 4-bedroom main residence with adjoining 2-bedroom fully self-contained apartment with ducted air conditioning and garaging for 8 cars.

The price: $2.1 million The buyer: Sydney family for a rural retreat.

The sale: The property was on the market for only 10 days. It was marketed using PRD’s specialty prestige property marketing programme.

The agent: Stuart Gan of PRDnationwide Central Coast

The property: 25 Green Point Road, Pearl Beach. This 3-befrooom home on a 487 sqm cliff top block overlooking Lion Island and the Pacific Ocean.

The price: $2.5 million. It last sold in 1994 for $455,000 (Source: RP Data).

The buyer: A Sydney family who will use it as a holiday home.

The sale: The property was sold at auction.

The agent: Stuart Gan of PRDnationwide Central Coast

FOR SALE

Ultimate, North East Facing, Absolute Beachfront Masterpiece!

PEARL BEACH 3 Gem Road Superbly designed by the renowned architect Howard Tanner, this truly exquisite & bespoke, 4 bedroom beachfront residence represents the definitive example of the great Australian Beach House! A rare combination of perfect aspect, ideal position and unique composition, it is brilliantly conceived and masterfully executed to the finest degree, yet totally functional and totally “liveable”! Call agent.

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Spectacular and Palatial Deep Waterfront Residence!

DALEYS POINT 96 Daley Ave Beautifully positioned on a huge 2276m2 fully landscaped waterfront block, this lavishly appointed and master-built character home enjoys spectacular water views of Booker Bay from a most commanding position! Featuring quality timber work and unique design elements the property is comprehensively landscaped and includes boathouse, deep water jetty and inclinator lift from the residence to the waterfront! Price Guide 2.7m to 3m. Inspect: By Appointment

Contact: Stuart Gan PRDnationwide Ettalong Beach www.prdettalong.com Office: 02 4344 5580 Mobile: 0407 454 974

CON T INUED AR T ICLES

Budget Impact: How Australian small businesses fared Government will offer a $300 million incentive for state governments to cut red tape and use technology to provide more effective and efficient regulation.

On the morning after the Budget, our friends at Xero sat down with Business Insider Australia and industry leaders from PayPal, OFX, Salesforce and Basic Bananas to unpack what it all means for Australia’s small businesses.

Hosted by Paul Colgan, Business Insider Australia’s Editor and Publisher, the panel agreed that while this Budget was sensible and a step in the right direction, there were opportunities missed. The Budget had a retro feel, said Matt Prouse, Solutions Manager from Xero. “It was, in parts, reminiscent of an ‘80s or ‘90s flashback. There was a strong focus on railways and roads.

There wasn’t a single mention of the NBN in the whole Budget”.

Anneliese Urquhart, Small Business Director from Xero, agreed: “The lack of conversation around innovation and startups was a glaring omission”.

For Salesforce’s VP for Innovation & Digital Transformation, Robert Wickham, the government missed an opportunity to tell a compelling story around why innovation is important for everyone in Australia — not just the banks and businesses. OFX’s Head of Corporate Dealing, Michael Judge, was cautious, believing the Budget had “too much focus on government spending, and not enough around how we’re futureproofing for generations to come”.

Innovation nation All panelists asked the question: what happened to Turnbull’s call for an innovation nation, or ideas boom? Maybe the innovation is not quite so explicit and rather the policies announced will lead to new innovations. Matt hoped the change in GST treatment for digital currencies like Bitcoin will help foster fintech innovation in Australia.

Simon Edwards, Director of Government Relations at PayPal, felt the Budget was pragmatic: “It’s going to get the big problems out of the way first, then dive into innovation”.

There have been claims that the Coalition’s Budget looks a lot like something Labor would have pushed out. Edwards was of the view that maybe this is to foster collaboration between parties before moving on to tackle wider issues on health, education and innovation that are clogged up by politicking.

Small business incentives An overarching theme throughout the discussion was the difficulty for small businesses to do two key things: access talent and scale their business.

Access to overseas talent is going to prove difficult for small businesses over the next 12 months as a result of some of the plans outlined. The 457 temporary skilled visa scheme used by many companies to hire skilled workers has been abolished.

Instead, it has been replaced with a twotier system. The government will replace the requirement for a 1% training expense based on business revenue. They will have an annual foreign worker levy of $1,200 or $1,800 per worker per year on temporary work visas. Additionally a $3,000 or $5,000 one-off levy will be introduced for those on a permanent skilled visa.

“I came here on a 457 visa a number of years ago,” Robert Wickham from Salesforce told panelists. “We looked at the quality of life here. Do these other policies today make Australia an appealing place for foreign workers? I can see the changes in 457 causing anxiety to the small business community in Australia. More needs to be done.”

Christo Hall, founder of Basic Bananas, was taken aback by the changes. “I think small businesses will find a way around this,” he said. “Rather than bringing the talent here, I can see them outsourcing to offshore talent.”

Funding boost for Medical School Mrs Wicks said she had been fighting for the funding to help equip a new generation of local medical students to provide the best possible integrated care to Central Coast patients.

“We have the potential to transform Gosford into the hub of a vibrant local economy built on research, innovation, health and education. Some of the world’s best universities, including the University of Cambridge and New York University, are also in line to become delivery partners in this project as part of the University of Newcastle’s International Advisory Board,” Mrs Wicks said.

CONTINUED FROM PAGE 5

Trent Innes, Xero’s MD in Australia, agrees with this sentiment. In an op-ed for Huffington Post last month, he noted that a worst case scenario “would force some of these innovative and growth-creating jobs offshore, to their offices in the U.S. or Europe. It’s hard to see how that would benefit anyone in Australia.”

The need for growth For small businesses to scale, Anneliese Urquhart from Xero said there needed to be more policies to cut red tape. She also said there needed to be more awareness of the tech available to “help small businesses find efficiency gains through smarter use of software”.

Robert Wickham told panelists the lack of innovation chat will have caused some concern for Australia’s small businesses’ ability to scale. “The Budget should have acknowledged that technology is a big enabler of capacity. From using data to help boost loyalty to using artificial intelligence to ensure that your business has empathy.”

However, he is optimistic that our government is still committed to innovation. “I want to see the government help Australia’s small businesses scale.”

Simon Edwards from PayPal posed the question: What comes next? What’s the next point of debate?

“My concern is that it’ll be a funding auction between health, education, welfare and what have you,” he said. “The Government must accept a world of uncertainty where innovation and change are constant.”

Overall, the Budget is a step in the right direction for small businesses, but more needs to be done.

“We were looking for more measures to grow Australia’s market,” Anneliese Urquhart said. “We’re missing measures to help small businesses scale, access global markets, and access better software. We need environments where Australia’s small businesses can thrive.”

CONTINUED FROM PAGE 9

Commenting on the announcement University of Newcastle Vice-Chancellor Professor Caroline McMillen said the $12.5 milllion represented another key investment by the Government in the development of world-class education facilities for the Central Coast region.

“The new UON Central Coast Medical School creates outstanding new opportunities for the region, not only in linking the world’s best medical education and research to the Coast but also in delivering the graduates to meet the region’s future workforce and healthcare needs,” said Professor McMillen.

“As we prepare for our first intake of medical students on the Central Coast in 2020, today’s investment will ensure we are able to secure world leading clinicians, educators and public health professionals to deliver medical and health education programs which meet the needs of the Central Coast community.”

Professor McMillen said that the project would also leverage the major investment by the NSW Government in the expansion of Gosford Hospital to build the future medical and health workforce with the Central Coast Local Health District.

CENTRAL COAST BUSINESS REVIEW JUNE 2017

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BUSINESS TIPS

Cash flow and Invoicing

By Dr Brian Freeman LAST MONTH I had some work done by a local tradesman. He gave me a quote and said he would pop the invoice in the letterbox. It is now 4 or 5 weeks and still no invoice. As I do not have his business number I need to wait until he returns to our street to pay him. Whilst it is only a small amount, less than $100, it is still money he needs to maintain his business.

A more serious example is from my professional life. I have in the past year assisted a business to turn around its fortunes from one of severe financial stress to one of positive cash flows and profits. Much like the tradesman above, jobs were being done and in a number of cases there were no invoices issued.

These were serious sums of money and almost resulted in the business defaulting. In addition to this the collections were not being monitored and large sums of money were outstanding in excess of 90 days (over 40% of debtors).

The cause of all this was a lack of systems and cross checking controls- now corrected. This makes an enormous difference to the cash position of the business.

In both examples above, they are classic cases of the business owners who are certainly passionate about their busi-

nesses, but who have or are putting all of their efforts into working “in the business”, as opposed to working “on the business”.

Working ON the business requires a strict schedule and commitment. In this instance we see the need for good efficient systems that ensure controls are in place to issue invoices when the service is completed or when the goods leave the premises. In my own business the preparation of invoices was an integral part of the business operation.

Nothing ever left the business without an invoice. Likewise services should never be concluded without an invoice. It may sound simple but many businesses fail to do this in a timely manner and this will always create cash flow problems.

Cash flow problems add costs and can often lead to failure of the business.

Remember “cash is always King”

EDGAR ADAMS

the voice of business on the central coast

Advertising is an investment in your business.

It’s our business to help you with your business.

Call Edgar Adams 4367 0733 | edgaradams@ccbusinessreview.com.au | www.ccbusinessreview.com.au CENTRAL COAST BUSINESS REVIEW JUNE 2017

BUSINESS TIPS

ADVICE Common sense prevails in an unfair dismissal case MPLOYERS

ur arge can anage rce, r trade reduce s comp

By Warwick Ryan, Partner, SWAAB Attorneys

ck Ryan .com.au I OFTEN WRITE in this column about whacky decisions of the Fair Work

s Commission which demonstrate the num Building, extraordinary lengths employers have to RINA NSW 2250

go to, to avoid falling foul of the maze of employment law rules and regulations.

However, the recent decision in Georgia Sologinkin v Cosmetic Suppliers Pty Ltd T/A Coy is a victory for common sense.

The case concerned the dismissal of Ms Sologinkin, who was employed in the role of an Accounts Manager and responsible for managing key customer accounts. She had been employed in the business since 2000. On 9 November 2016 she had, what can only be described as a really bad day at work, when she accidentally sent an email containing derogatory comments about her clients (including derogatory references to one client’s ethnicity and national origin)

to the clients in question, rather than to a friend.

Unsurprisingly, the email prompted complaints from a number of clients.

As a result, her employer gave her a written invitation to a disciplinary meeting to discuss the incident. The letter explained that her conduct could amount to serious misconduct and could result in her dismissal. She was invited to bring a support person with her.

However, the disciplinary meeting did not go ahead as Ms Sologinkin commenced a period of personal leave due to work-related stress.

The employer therefore wrote to the employee and invited her, instead, to provide a written explanation of the incident, which the employee did. Her response included that she had been under a great deal of stress and had not intended to send the email to the clients.

Having considered all the points the employee raised, the employer determined that, having regard to the gravity of the conduct, it could no longer continue to employ Ms Sologinkin and she was dismissed. She subsequently brought a claim for unfair dismissal in the Fair Work Commission.

In dismissing her application Senior Deputy President Hamberger made the

following comments: “I am satisfied that the respondent had a valid reason for the termination of the applicant’s employment.

The email contained a number of derogatory and offensive comments about the respondent’s clients. Even if these had not been sent to the clients themselves, these comments would have been entirely inappropriate – especially from someone in the applicant’s position, whose job it was to manage relations with key customers.”

The decision illustrates a number of important points. Firstly, employers will be viewed favourably by the Fair Work Commission where they follow a thorough disciplinary process (ie. a written invitation to a disciplinary meeting, notification of right to a support person, an opportunity for the employee to respond to allegations before a decision taken to dismiss); secondly, the world does not need to stop turning just because an employee is on sick leave – written communications can suffice – although not if the individual is very unwell either psychologically or physically; thirdly, even where an employee has a long period of service and an unblemished employment record, dismissal can be justified where the misconduct involved is sufficiently serious.

The other key lesson? Always doublecheck before pressing “send”!

Cyber Attack and Privacy Breach – What will you do first ?

By Nathan Corrigan, Account Manager, Insurance House Central Coast

WHAT IS PROBABLY the biggest online extortion attack ever recorded occurred during the past few weeks , more than 200,000 attacks across 150 countries including Australia. The Malware strain known as ‘ Wanna-Cry’ creates a ransom demand having entered via email attachments or internet exposed remote desktop servers . it’s ability to spread quickly inside networks makes this strain particularly devastating. Without attempting to

act as the It risk mitigation specialist , it is clear that every business needs to, at the very least have a good IT support team, and ensure that software, anti-malware and back-up systems are in pristine condition. But guess what, this can only assist in reducing the risks and minimizing the impact. So, despite all the precautions , when you open that first email tomorrow and perhaps find yourself a victim, the only question you need to ask yourself is , what do I do first. How do I deal with an extortionist? Do I advise my clients of a possible privacy breach ? What does the new privacy breach legislation require of me ? How deep to my pockets need to be for my costs, third party costs, fines or loss of income?

Over 60% of cyber attacks are aimed at small business, with more than half of these coming from inside the business as a result of human error, inadequate training or a rogue employee. Cyber criminals

continue to evolve at least as fast as the protection you can put in place.

All businesses , no matter their size, should transfer the financial risks of an IT breach to a Cyber-Risks insurance policy.

Less than 1% of Australian businesses currently do that . Not only will it offer protection for costs , penalties and loss of business income, it will provide the expert support you need on day one. So the answer to the earlier question, what do I do first is answered if you put the right insurance protection in place. You just pick up the phone and deal with an expert immediately.

Over the next few months we will be focusing on this topic of cyber breaches, the new privacy breach legislation and what it means for all Australian business.

In the meantime if you want to exit the 99% who don’t have insurance in place call Nathan Corrigan at Insurance House Erina on 1300305834 or email Nathan.corrigan@ihgroup.com.au.

CENTRAL COAST BUSINESS REVIEW JUNE 2017

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FUNNY BUSINESS

A customer sent an order to a distributor for a large amount of goods totaling a great deal of money.

The manager of the distributor firm saw that the previous bill hadn’t been paid so he left a voice-mail for them saying, “We can’t ship your new order until you pay for the last one.”

The next day he received a collect phone call, “Please cancel the order. We can’t wait that long.”

A woman walked into the kitchen to find her husband stalking around with a fly swatter.

“What are you doing?” She asked.

“Hunting Flies” He responded.

“Oh. Killing any?” She asked.

“Yep, 3 males, 2 Females,” he replied.

Intrigued, she asked. “How can you tell?”

He responded, “3 were on a beer can, 2 were on the phone.”

All of these pilot and aviation jokes get me to thinking about my first skydiving instructor. During class he would always take the time to answer any of our stupid first-timer questions.

One guy asked, “If our chute doesn’t open, and the reserve doesn’t open, how long do we have until we hit the ground?”

Our jump master looked at him and in perfect deadpan and answered, “The rest of your life.”

Three Englishmen were in a bar and spotted an Irishman and decided they would try and wind him up.

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CENTRAL COAST BUSINESS REVIEW JUNE 2017

So, one of the Englishmen walked over to the Irishman, tapped him on the shoulder, and said, “Hey, I hear your St. Patrick was a drunken loser.”

“Oh really, hmm, I didn’t know that,” replied the Irishman.

Puzzled, the Englishman walked back to his friends. “I told him St. Patrick was a loser, and he didn’t care.”

The second Englishman remarked, “You just don’t know how to set him off.

Watch and learn.” So, he walked over to the Irishman, tapped him on the shoulder and said, “Hey, I hear your St. Patrick was lying, cheating, idiotic, low-life scum!”

Unperturbed the Irishman replied, “Oh really, hmm, I didn’t know that.”

Shocked beyond belief, the Englishman went back to his friends. “You’re right. He’s unshakable!”

The third Englishman remarked, “Boys, I’ll really tick him off... just watch.” So he walked over to the Irishman, tapped him on the shoulder and said, “I hear St. Patrick was an Englishman!”

The Irishman looked at him with a bleary eye and replied, “Yeah, that’s what your mates were trying to tell me.”

“Cash, cheque or charge?” I asked after folding the items the woman wished to purchase.

As she fumbled for her wallet I notice a remote control for a television set in her purse.

“Do you always carry your TV remote?”

I asked.

“No,” she replied. “But my husband refused to come shopping with me, so I figured this was the most evil thing I could do to him.”

As a senior citizen was driving down the freeway, his car phone rang. Answering, he heard his wife’s voice urgently warning him, “Harry, I just heard on the news that there’s a car going the wrong way on the F3.

Please be careful!”

“That’s strange” said Harry, “It’s not just one car. It’s hundreds of them!”

A bus load of politicians were driving down a country road one afternoon, when all of a sudden, the bus ran off the road and crashed into a tree in an old farmer’s field.

Seeing what happened, the old farmer went over to investigate. He then proceeded to dig a hole and bury the politicians.

A few days later, the local police sergeant came out, saw the crashed bus, and asked the old farmer, “Were they all dead?”

The old farmer replied, “Well, some of them said they weren’t, but you know how them politicians lie.”

Quote of the month “The way to get started is to quit talking and begin doing”

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