2018 Annual Report

WE SEE THE POWER OF

EVERY DAY 2018 Annual Report Commonwealth Catholic Charities

Board Members

Mission

EXECUTIVE COMMITTEE

We provide quality compassionate human services to all people, especially the most vulnerable, regardless of faith.

Cliona Mary Robb, Chair Paul Sinclair, Vice Chair Susan Schneider, Treasurer David Whitehead, Secretary Gerald Brittle, Richmond Advisory, Chair Charles G. Marlowe, Roanoke Advisory, Chair Mary Margaret Kastelberg, Past Chair

COMMONWEALTH CATHOLIC CHARITIES Rev. Shay W. Auerbach, S.J. Colleen Berry Joseph Boisineau Gerald Brittle Damien Cabezas Francis H. (Chip) Casola James J. DePasquale Randal (Randy) J. Gatzke Patrick F. Heinen Melanie L. Jorgensen Mary Margaret Kastelberg Tulinh Le

Lynnleigh Maloney Charles (Chuck) G. Marlowe Kathleen M. McCauley Michael Metzger Monica B. Molony Kathleen (Kathy) Mortensen Francis Nelson, Jr. Cliona Mary Robb Susan Schneider Paul Sinclair Dr. Roberta A. Thayer-Smith David Whitehead

COMMONWEALTH HUMAN SERVICES FOUNDATION Stephen J. Benedetti Carey Bliley Evan Lamont Curbeam John G. Dane Lloyd C. Dunnavant Ellen Gortler Louise Hartz Scott Horchler

HOUSING CORPORATION

Rosann Bocciarelli Joseph Boisineau James P. Carreras Jim DePasquale Scott Horchler Paul Sinclair Lucia Anna (Pia) Trigiani Jay Brown

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Kathleen (Kathy) Mortensen J. Kevin Muldowney Christina F. Neiswander Samuel Patterson, III John Puccinelli Cliona Mary Robb Christine N. Thomas Lucia Anna (Pia) Trigiani

Vision We envision a world where poverty is alleviated, people of all races and faith are treated with respect, and all are inspired to serve.

Shared Values FAITH We are a faith-based organization rooted in scriptures and Catholic social teaching.

DIGNITY OF HUMAN LIFE We respect the dignity of human life at every stage.

FAMILY We support and nurture families of all faiths.

DIVERSITY We recognize and appreciate our own differences and those of the people we serve.

COMMUNITY We partner with other organizations to serve community needs.

ACCESSIBILITY We strive to make services known and available to all.

H

Hope does not disappoint us, because God’s love has been poured into our hearts through the Holy Spirit that has been given to us.

Romans 5:5

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REFLECTIONS JAY BROWN CEO COMMONWEALTH CATHOLIC CHARITIES

H

ope does not disappoint. I witness its power every day. It is poured out daily through the compassion and care of my colleagues.

A visit, a telephone call, brings comforting hope to lift the spirit of an isolated senior. A warm shelter on a cold night provides warm hope to the homeless individuals we serve. Strategies to heal strained relationships give hope for counseling clients. A child can now experience the warm embrace of hope from their forever family.

In 2018, hope did not disappoint for over 52,000 individuals impacted throughout the Diocese of Richmond. I am humbled to lead this hope-filled organization into a future that will continue to pour God’s deepest love into each person we are called to serve.

MOST REVEREND BARRY C. KNESTOUT BISHOP OF RICHMOND

T

he faith and love that is poured into our hearts by the Holy Spirit is a sacred gift to be shared. It is most freely given through our closest relationships of family, friends, and neighbors.

For those who are isolated or neglected, love is not easily found. It takes God’s community of faith which is the Church, to envelop them with love and provide hope that does not disappoint.

The work of Commonwealth Catholic Charities expresses the Church’s love and care, providing hope every day to our most vulnerable brothers and sisters. The staff are dedicated to the organization’s Catholic mission to serve peoples’ immediate needs and provide the guidance and support for the journey to a brighter, more hopeful future.

This dedicated community of staff, volunteers, and donors reaches out in search of all those who are suffering, offering hope. It is a blessed hope that will not disappoint.

May the grace and blessing of Almighty God be upon you.

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CLIONA MARY ROBB CHAIR, CCC BOARD OF DIRECTORS

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ith a change in leadership this year, our board spent time reflecting on past accomplishments with a renewed commitment to inspire hope for our clients and the communities we serve.

Our strategic plan continues to unfold with the establishment of the CCC Housing Corporation that will help us address housing for the most vulnerable across the Diocese. The security of a home provides those we serve with stability that undergirds their next steps.

Each step we take along with them, puts them one step further along the path to self-sufficiency, which can entail understanding how to balance a checkbook, navigating life’s difficult circumstances with professional counseling services, or simply providing a bag of food with a few days’ supply of nutritious meals.

As you review this report, I pray that you will see that each step we took with our clients gave them hope that did not disappoint.

KATHY MORTENSEN CHAIR, COMMONWEALTH HUMAN SERVICES FOUNDATION BOARD OF DIRECTORS

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e see God’s love poured out throughout the year through the support of our generous friends and benefactors. Their response to our requests is frequent and immediate. We have received thousands of grocery bags of food for our Dibert and St. Francis House food pantries; diapers, baby clothes and other baby essentials for our youngest clients; coats, gloves and blankets for the homeless; and clothes, furniture and household items for refugees.

This year CCC celebrated its 26th Annual Holiday Festival of Music in the beauty of the Cathedral of the Sacred Heart along with the Richmond Symphony. With growing attendance each year, we are able to support services like pregnancy counseling, adoption, mental health counseling, food, clothing, shelter, and outreach to isolated seniors.

We are grateful to our community of donors who equip us to provide hope that does not, and will not, disappoint those whom we serve.

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S

ince 1923, Commonwealth Catholic Charities has worked to alleviate human suffering and restore hope, dignity, and opportunities to Virginia residents.

The foundational building blocks for healthy and productive lives—personal growth and healing; love and belonging; safety and security; and food, shelter, and clothing―are at the very core of the services we provide to our clients every day.

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Personal Growth & Healing Our services help people through difficult issues and guide them toward hopeful, happy, productive lives.

Love & Belonging Programs that promote love and belonging are invaluable to those we serve and can make unparalleled differences in the quality of their lives.

Safety & Security It is our calling to serve the most vulnerable, providing safety and security, and together building a common home for humanity.

Food, Shelter, & Clothing For those who come to CCC seeking life's necessities, we offer support, encouragement, and the vision to hope for a brighter future.

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Food, Shelter & Clothing

5,960 individuals were impacted by

donations of clothing, baby supplies, and food at CCC's St. Francis House food pantry in Roanoke.

1,867

individuals were assisted by CCC's Dibert Food Pantry in Richmond.

2,497

individuals were assisted with Homelessness Diversion and housing at Grace Street in Richmond.

619 adults benefited from debt

management assistance and housing counseling.

306 people received financial counseling.

283 homeless individuals were assisted through a new street outreach program.

68 households were stabilized through Rapid Rehousing.

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Safety & Security

1,428 refugee and immigrant children and their parents were guided through the public school systems with the help of school liaisons.

808

people received legal assistance through Immigration Services.

416 refugees found jobs with the help of Employment Services.

307

women found love and compassion through Pregnancy Counseling services.

230

refugees and immigrants participated in English language classes.

222 adults and children were resettled through Refugee Resettlement.

202 children were cared for in loving foster homes.

132

Love & Belonging

vulnerable adults received legal guardianship services from CCC.

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Personal Growth & Healing

602 people changed their behavior by participating in the Healthy Relationship Program.

individuals with developmental disabilities were given ongoing support and case management.

368 people engaged in individual and

112 seniors received weekly contact and

127 people learned to recognize and control

services as part of Independence for Seniors.

79 infants and children found forever families through adoption.

76 children received post adoption services.

family therapy.

their anger while participating in Anger Management Groups.

89 individuals received counseling to control shoplifting behaviors.

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WE SEE THE POWER OF

HO ME EVERY DAY

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Food, Shelter & Clothing

M

r. and Mrs. Smith and their son, Joe Jr. had experienced homelessness on the streets of Richmond since 2016. Mrs. Smith passed away in January 2018. CCC came in contact with father and son in April of 2018 and started working on a service plan that would get them enrolled into a permanent housing voucher program that helps individuals experiencing chronic homelessness. Criteria for the program required that the Smiths had valid identification, proof of a disability, and verification of their length of homelessness, along with a slew of other documents—none of which they had in their possession.

After months of working and building a rapport with the Smiths, driving them to appointments, DMV, and Social Security offices, the Smith’s CCC Housing Specialist gathered and submitted all the documents. Both men are now housed in separate units in the same building and are working towards addressing some of their mental health and substance abuse issues.

Safety & Security

M

ateen and Benesh arrived in Virginia in 2016. The couple came to the United States from Afghanistan hoping to start over and establish careers and a life without fear.

Both Mateen and Benesh held professional degrees in Afghanistan. Mateen had a law degree and Benesh was a nurse. Mateen and Benesh knew it would be difficult to find work in their fields in the United States so both attended employment classes at CCC to learn job searching methods, interview techniques, and workplace etiquette. Mateen quickly found a job but also plans to start university and pursue a career in the future. Benesh, too, found work and with help from CCC’s Employment Specialist also applied to a CNA nursing program. After completing the program, she found work at a hospital and is working on transferring her Afghan nursing credentials to the United States.

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WE SEE THE POWER OF

LO VE EVERY DAY

Love & Belonging

N

ot long ago, Elsie’s husband died. Soon after, she lost her house. Although she moved into a smaller apartment, the rent was still too much and her medical bills began piling up.

When CCC’s social worker first visited her, Elsie shared that she often felt so lonely that she wished the phone would ring—even if it was just a telemarketer.

Now though, Elsie has something to look forward to again.

Through CCC’s Independence for Seniors program (IFS) Elsie receives weekly calls from caring volunteers and has been given resources for senior housing options. Elsie regularly borrows books and magazines from CCC’s lending library and looks forward to the weekly delivery of fresh produce from the IFS food delivery program.

The encouragement and friendship that have brightened Elsie’s life are possible because of the love of the community.

CCC can help Elsie because of caring volunteers and compassionate donors who support our many programs.

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Personal Growth & Healing

B

rad initially entered the Healthy Relationships Program (HRP) after being arrested for a violent incident with his now ex-girlfriend. Although he was shy and quiet when he first started group, he eventually began to participate more and more. During his time in group, Brad was able to make connections between his family history and his recent behaviors in relationships. While he was in group, he entered into a new relationship. They have now been together over a year, in a relationship built on respect, trust and openness.

Brad describes it as the healthiest relationship he has ever been in.

After Brad completed group, he recognized that his trauma history had played a major role in his choices and was ready to begin the work of addressing it in individual therapy. Brad is currently working with one of CCC’s counselors exploring and processing his trauma and receiving support in his continued growth in the work he began in the program.

Brad has shared that if he hadn’t participated in HRP, he never would have felt comfortable reaching out for help from a counselor.

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HE LP EVERY DAY

“

Heaven doesn’t value what you have, but what you give.

Pope Francis

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WE SEE THE POWER OF

Ways You Can Help CASH GIFTS Financial support to CCC through online credit/debit card transactions, cash, or personal checks is an easy way to give.

Your bank can set-up automatic monthly payments to make giving even easier.

GIFTS IN-KIND A comprehensive list of needed items is available at www.cccofva.org.

GIFTS OF SECURITIES Gifts of securities offer significant tax advantages to the donor. This is an easy way to make a contribution that benefits CCC and the donor.

MATCHING GIFTS Many gifts can be doubled or even tripled through employer matching. Many employers match their employees' non-profit donations. To learn if your company matches gifts, contact your company's Human Resources Department.

PLANNED GIFTS Some donors wish to make deferred gifts in their estate plans. Planned gifts may include bequests, charitable trusts, annuities, and gifts of stock or real estate.

There are many ways to give to Commonwealth Catholic Charities. To donate, request information, or to learn about additional types of gifts, contact the Development Team at 804.545.5942.

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Contribution Highlights DONATIONS Civic organizations, businesses, individuals, churches, and others contributed $816,912.

GRANTS Grants from private foundations totalled $418,800.

SUPPLIES Generous donations allowed the agency to distribute baby items, home goods, clothes, and over 15,000 bags of food.

VEHICLES Donations of 30 cars provided additional support to the agency and to our clients.

HOLIDAY FESTIVAL OF MUSIC SPONSORS DIAMOND Bon Secours Virginia Health System RUBY Sentara Healthcare Sapphire Bliley's Funeral Home & Cremation Services GOLD Blue Herron Capital Kelleher Plumbing, Heating, Cooling, Electrical Knights of Columbus Lexus of Richmond MercerTrigiani PestMasters, Inc. Stemmle Plumbing SILVER Colonial Webb Dane Family Equity Concepts Kremer Family McMunn Family Michael Metzger Joanne & Kevin Nattrass O'Toole's Restaurant and Pub Pike IP Law Ruth's Chris Steak House

BRONZE AmTech Anna's Italian Restaurant Blessed Sacrament Huguenot Catholic School Chesterfield Physical Therapy Century Construction Company Church of the Epiphany Sue & Hugh Dibert Financial Accounting Services, Ltd. Knights of Columbus Insurance LeClairRyan Managed Benefits MH West and Company Saint Edward the Confessor Catholic Church Saint Gertrude High School Saint John Neumann Catholic Church Saint Mary Catholic Church, Richmond COPPER Anna T. Dannenhoffer Dignitas Health Tim Finnegan Louise Hartz La Cucina Ristorante Italiano & Pizzeria Kathleen & Kelly Mortensen Dick & Phyllis O'Hallaron Ben Scafidi 15

Community Connections

B

eing an active part of the community is important to Commonwealth Catholic Charities. In 2018, this was clearly evident through the wide variety of events that CCC attended and hosted.

The fiscal year began with CCC’s signature event, Holiday Festival of Music. This annual event is now in its 26th year and once again, was performed for a sold-out crowd of nearly 1,000.

In the spring, staff participated in the St. Patrick’s Day Festival and the Monument Avenue 10k in Richmond.

The Hampton Roads staff jointly hosted the “Refugees Welcome!

Music for a Better World” concert at William and Mary University.

Foster Care staff held a variety of events throughout the year which included an Oscar-themed foster parent appreciation dinner, a foster care Christmas party, and the second annual, “Through the Eyes of a Foster Child” art exhibit featuring art by youth in CCC’s foster care program.

In Norton, staff attended the 10th Annual Christmas in July Golf Tournament with proceeds benefiting children in CCC’s foster care program.

“It was a busy year with events throughout the state. Participating in these events brings an awareness to the community of CCC and our mission to serve the vulnerable across the state,” said Marketing Manager, Paige Peak.

O

ur social media outreach also increased our community connections in 2018 with followers in all of our social media platforms growing. Our messages of kindness and hope resonated with a lot of new Facebook friends. When the immediate need of clients was posted, our followers responded quickly and faithfully.

For greater ease to donate financially to CCC from a smartphone, we launched Text-to-Give with several fundraising campaigns.

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A Fond Farewell and a New Chapter

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n the final months of 2018, after 12 years as CCC’s Executive Director, Joanne Nattrass said farewell to the agency. In her time at the helm, the agency made tremendous strides in expanding its services and footprint throughout the Catholic Diocese of Richmond, in having greater financial stability, in moving the Richmond offices to a building that is better able to serve clients and staff and to see the completion of a new chapel in that building.

“The first time I met Joanne, I knew we had selected someone special,” said Joseph Boisineau, long-time CCC Board Member. “We were a nice, local non-profit before Joanne’s arrival. But we became a world-class charity when she came on board. I have worked for many managers in my professional career who had some of the qualities of a good manager. Joanne has all of them.”

With Nattrass’s departure, a new leader was chosen to guide the agency. In January 2019, Jay Brown stepped into his new role as Chief Executive Officer.

Brown has been employed at Commonwealth Catholic Charities since 2010 as the Director of the Office of Justice and Peace and most recently as the Division Director of Housing Services. He has led the expansion of CCC’s Housing Services over the last five years. After an extensive search, CCC’s Board of Directors recommended Brown to His Excellency, Bishop Barry Knestout, who concurred with their choice of Brown to lead CCC in its current efforts and future growth.

“It is humbling to be chosen to serve Commonwealth Catholic Charities and the Diocese in this new capacity,” said Brown. “I am truly excited to continue to work with such talented colleagues here at CCC as we seek out and serve the most vulnerable members of our communities. My hope is that we remain an instrument of God’s mercy and hospitality, as we continue to be a statewide leader in the provision of professional social services to all people, regardless of faith.”

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Volunteer Highlights

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e are so grateful to all 184 volunteers who provided 8,129 volunteer hours of service in 2018! Here are just a few of the ways that volunteers helped CCC clients last year throughout Virginia:

Hampton Roads Volunteers set up apartments for newly arrived refugees, helped refugees with job applications and interview training, mentored refugee youth, and collected donations.

Norton Volunteers mentored and provided emotional support to vulnerable clients.

Richmond Volunteers mentored and tutored foster care youth and refugees, relieved and supported stressed caregivers through our Call Reassurance Caregiver Relief program, helped at the Richmond Baby Clothes Closet and the Dibert Food Pantry.

Roanoke Volunteers helped at the St. Francis House food pantry and clothes closet and provided ESL instruction in workplace readiness and cultural orientation to refugees.

Visit our website to learn about volunteer opportunities at Commonwealth Catholic Charities.

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Financial Highlights REVENUES

      

Program service fees (including government contracts and grants) Foundation grants Monetary contributions (including special events) Catholic Diocese of Richmond/Catholic entities United Way services Investments and other revenues, net Non-monetary contributions Total

2018 10,854,470 400,520 320,831 337,826 153,088 370,851 403,377 $12,840,963

Percent of Total 85% 3% 2% 3% 1% 3% 3% 100%

EXPENSES

      

Children’s Services Resettlement Services Housing Counseling Services Other Programs Management/General Development Total

$5,077,106 $1,584,021 $2,556,052 $632,232 $1,337,086 $1,118,288 $311,626 $12,616,411

40% 13% 20% 5% 11% 9% 2% 100%

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Money has to serve, not to rule.

Pope Francis

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This information has been extracted and condensed from the Combined Financial Statements for Commonwealth Catholic Charities, which were audited

by Independent Auditors and published separately. For more information, please contact us at agency@cccofva.org. Mary Mills, CPA, Chief Financial Officer

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CHARLOTTESVILLE 918 Harris Street Charlottesville, VA 22903 434.974.6880 Pregnancy Counseling Hotline: 804.615.7007 HAMPTON ROADS 12284 Warwick Blvd,Suite 1A Newport News, VA 23606 757.247.3600 NORFOLK 1301 Colonial Avenue Norfolk, VA 23517 757.256.6272 NORTON 507 Park Avenue Norton, VA 24273 276.679.1195 Pregnancy Counseling Hotline: 800.296.2367 PETERSBURG 111 Perry Street Petersburg, VA 23803 Guardianship: 804.733.6207 DD Waiver: 804.733.7037 Pregnancy Counseling Hotline: 804.615.7007 RICHMOND 1601 Rolling Hills Drive Richmond, VA 23229 804.285.5900 Pregnancy Counseling Hotline: 804.615.7007 Housing Resource Center 511 West Grace Street Richmond, VA 23220 804.648.4177 ROANOKE 541 Luck Avenue, SW, Suite 118 Roanoke, VA 24016 540.342.0411 Pregnancy Counseling Hotline: 800.296.2367 820 Campbell Ave, SW Roanoke, VA 24016 540.342.7561 St. Francis House Food Pantry 540.342.7561, ext. 319