ANNUAL R E P O RT
2011 French Chamber of Commerce in Great Britain
Lincoln House 300 High Holborn London, WC1V 7JH t: +44 (0) 207 092 6600 f: +44 (0) 207 092 6601 e: mail@ccfgb.co.uk w: www.ccfgb.co.uk
our Patron MEMBERS
LOGO Nยบ dossier : 20110049E
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As of 31st December 2011
Date : 31/05/11 Validation DA/DC : Validation Client
THe President’s message
Arnaud Vaissié Chairman of the CCFGB
IT IS A GREAT PLEASURE TO INTRODUCE THE 2011 ANNUAL REPORT AS THE FRENCH CHAMBER OF COMMERCE IN GREAT BRITAIN HAS HAD ANOTHER VERY RICH AND EVENTFUL YEAR. No review of today’s global economy can avoid reference to the economic pressure facing our companies and countries. With the economy struggling to recover and a country facing its largest deficit in its peacetime history, 2011 has certainly been a challenging 12 months for the UK. GDP figures suggest that underlying activity in the economy remained pretty much stagnant during the past year. The annual figure for 2011 growth was 0.7% and GDP unexpectedly shrank by 0.2% between January and March 2012 according to the Office for National Statistics. It’s taking longer than anyone hoped to recover from the biggest debt crisis of our lifetime. France and the UK are major economic and trade partners. France is the UK’s fourth largest European export market and the UK’s sixth largest supplier. Nearly 2,000 British firms are present in France and over 1,500 French companies, subsidiaries and branches are established in the UK employing approximately 400,000 people. It is clear there is a fast growing interpenetration of both economies. The highlight and the most encouraging announcement was of course on defence strategy. Our two countries are now pooling resources in the interest of saving costs. In the future, these may range from industrial collaboration to even more forms of cultural and economic ties. In this context, the Chamber has been actively involved in bringing the British and French business communities together in order to help our companies resume growth and improve their prospects. Our Chamber organised
throughout the year various exclusive events which are always of the highest calibre. Some of our 2011 guest speakers include Angela Knight, Chief Executive of the British Bankers’ Association, Nicolas Petrovic, CEO of Eurostar International, Jean-Jacques Gautrot, Chairman and CEO of Areva, Denis Masseglia, President of the French Olympic Committee and Paul Deighton, CEO of the London Organising Committee of the Games. As the voice and representative body of Franco-British activities, our Chamber provides both business communities with the opportunity to exchange ideas, develop networks and influence policy makers both in the UK and France. Access to the right people and to the right information is critical to business success. This is what the French Chamber of Commerce in Great Britain is offering in the UK. At this present time, we have 600 member companies and the Chamber has increased its member network with 125 new members since last year. I would like to take this opportunity to thank the permanent staff of the Chamber for their dedication under the leadership of Florence Gomez, our Managing Director. Last year, Florence was Chair of the Council of all Foreign Chambers in the UK, which gave our Chamber an even greater visibility and the possibility to develop networks with more than 38 Chambers. We are also grateful to HE Mr Bernard Emié, French Ambassador to the UK for his commitment in supporting the French business community in Great Britain.
foreword by the managing director 2011 was a very good year for the Chamber!
FLORENCE GOMEZ
which shall increase the Chamber’s visibility, reputation and reach. New media partners include the Financial Times, Le Petit Journal and French Radio London. Portland, another new partner, is an apolitical communications consultancy, which will advise the Chamber on strategic communications and lobbying the government on issues, while the association with the Royal Academy of Arts provides cultural links and opportunities for social and networking events: in 2011 these included the Watteau exhibition and VIP mornings to see the Degas exhibition.
It gives me great pleasure to introduce this Annual Report. 2011 was a year of consolidation and development for the Chamber as we continued to focus on its role of promoting and representing the interests of its members and bringing members together to foster business relations. Despite the fragile economic context, the Chamber posted just under 10% growth in revenue with a turnover of £1.7 million, up from 2010’s £1.55 million. Key to this achievement was maintaining a stable, motivated staff and increasing the activities of the Chamber. Of particular note was the stability of the Board (see page 6), which clearly indicates their interest in and support of the Chamber and the quality of what we are doing.
WEBSITE One of the year’s most significant milestones was the relaunch of the Chamber’s website. A clear and intuitive layout comes with improved navigation and functionality, making it easier for users to engage and interact. It is now possible to fill in membership forms online, register and pay securely for events as well as purchase publications and keep up to date with member news. Members can access minutes and presentations of clubs and forums, as well as member-to-member offers. Current and past issues of INFO magazine can also be read online as digital page-turners. For French companies looking to set up business in the UK, the website now offers a wealth of information on the various aspects of doing business in Britain.
MEMBERSHIP The Chamber welcomed 125 new members in 2011 with levels of Patron membership remaining more or less steady, although there was more fluctuation in the number of active members – a reflection of the testing economic environment. Potential Patron members continue to be targeted by the Chamber, which has set its sights on a number of blue-chip companies not yet in the fold. 2011 also saw the launch of the Patron newsletter, which augments the array of platforms the Chamber provides for members to meet and exchange, including events, publications, business guides, member-to-member offerings, forums and clubs.
OLYMPICS The Chamber continued to show support for and interest in the 2012 London Olympics through various activities and channels. A dedicated Olympic section has been set
Partnerships Several new partnerships have been forged during the year,
up on the website, featuring news, updates and practical information about the forthcoming Games. In the print medium, INFO had an Olympic theme for one of its issues and will continue to feature an Olympic Section in subsequent issues covering the Games itself and the legacy. Events during the year included a gala dinner with Paul Deighton, CEO of LOCOG, sponsored by Patron companies Deloitte, EDF, HSBC and Accor, and a corporate and Patron event at Tower Bridge with Denis Masseglia, president of the French National Olympic Committee, which sponsored it. The Olympics was also the topic du jour at a Luxury Club breakfast.
contents 06 The Members of the Board 07 The Team 08 The Members of the Advisory Council
EVENTS 2011 was a dynamic and productive year for our Events department. We organised more than 30 events and once again we broke records in terms of number of participants. The French Chamber’s events have become much anticipated “rendez-vous” due to the high quality of venues, catering and the impressive line up of high profile speakers. Networking is essential in this uncertain economic climate and the Chamber is proud to have played an active role in developing our members’ business.
09 The Chairs of our Forums & Clubs 10 Key Figures & Highlights 12 Membership profile
FORUMS and CLUBS During 2011, the Chamber’s five forums (Climate Change, Cross-Cultural Relations, Corporate and Social Responsibility, Human Resources and Quarterly Economic Update) and two clubs (Luxury and SME & Entrepreneurs) enjoyed 24 sessions over the course of the year. The Climate Change forum was launched under the chairmanship of Richard Brown, Chairman of Eurostar International, with ambitions to become the first AngloFrench think-tank on this issue. With an impressive line-up of expert speakers for each session, the forums continue to provide opportunities for core groups of people – in different management layers within companies - to share expertise with each other, exchange views and experiences, and put forward ideas, while the Clubs bring together the companies and players under their respective umbrellas to meet and share experiences, know-how and best practice.
14 Departments’ Activities
15 Membership activities
16 Forums & Clubs
25 Events
30 Publications
32 Communications
34 Business Support Services
37 Financial Report 38 Partners
the Members of the board
As of 31st December 2011
Arnaud Vaissié Chairman and CEO
Peter Alfandary Partner & Head of French Team
Arnaud Bamberger Executive Chairman
Richard Brown CBE Chairman
International SOS President
Reed Smith LLP Deputy President
Cartier Ltd
Eurostar
Bruno Deschamps Chairman & CEO,
Ian Fisher Group Country Head for the UK
Florence Gomez Managing Director
Brian Gosschalk Head of President’ s office
Entrepreneurs Partners LLP and EP Capital, President CCEF UK
Société Générale
French Chamber of Commerce in Great Britain
Ipsos Mori
Lord Michael Jay Non Executive Director
Jean Dominique Mallet CEO of Veolia Environmental Services and UK Delegate of Veolia Environment
Christian Porta Chairman and CEO
Vincent de Rivaz CBE Chief Executive, Member of EDF Group Executive Committee
EDF VALEO
Treasurer
Chivas Brothers
EDF ENERGY
VEOLIA ENVIRONMENTAL SERVICES (UK)
Honorary Board
Nicolas Ribollet Executive Director
Pascal Boris CBE Chief Executive Officer
Mazars Business Advisors Treasurer
BNP Paribas (Suisse) SA Honorary-President
Gérard Ocquidant Honorary-President
the Team
Florence Gomez Managing Director Carla Coutinho Executive P.A Priscilla Petit Corporate Communications Executive
Kim Darragon Events Project Coordinator
business consultancy Sabrina Mimid Business Consultancy Manager Anne-Laure Albergel Project Manager
Membership Sophie Bertrand Head of Membership & Patron relationship Manager Aude Reungoat Membership Coordinator Karim Mijal Forums & Clubs coordinator
Finance & administration business support Naser Nashaat Accounting & Business Support Manager Irène Engelhardt Accounting & Business Support Coordinator Laetitia Bochut Payroll & VAT Coordinator Mariam Jatta Accountant Julie Le Guen Accountant Manon Chauvin Accounts Assistant Nicole Joyce Communication Officer
Publications Keri Fuller Head of Publications & Communications Prima Hevawitharane Graphic Designer
PR & Events CĂŠcilia Gonzalez Head of PR & Events Lorraine Germaix Advertising Sales & Events Coordinator
the MEMBERS of the ADvisory council As of 31st December 2011 Peter Alfandary Arnaud Bamberger Mark Bomer Guy H.R Bondonneau Richard Brown CBE Olivier Carret Laurence Colchester Elisabeth Delahaye Xavier Denecker Bruno Deschamps Mark Dewar Pascal d’Hont James Douglas Laurence Dubois Destrizais Paul Evans Ian Fisher Marie-Caroline Frochot Christophe Gasc David Glass Florence Gomez Brian Gosschalk David Herbinet Henri Hourcade Michèle Jackson Lord Michael Jay Pierre Jeanjean Trevor Lampen Suzanne Lloyd Holt Jean-Dominique Mallet Jean-Noël Mermet Jeanne Monchovet Olivier Morel Ray Newton Richard Nicholas Olivier Nicolaÿ Thierry Outin Philippe Perret Yves Pinsard Christian Porta Marc Reboux John Rees Vincent de Rivaz CBE Bob Scott Peter Smith
Reed Smith LLP Cartier Ltd BDO Web Consulting Team Ltd Eurostar NuGeneration Limited Bitter Lemon Press Delahaye Moving Ltd Coface Entrepreneurs Partners LLP Simmons & Simmons DLA Piper UK LLP EMA Partners UK Ltd French Embassy AXA UK Plc Société Générale Field Fisher Waterhouse LLP IBM UK Ltd Pritchard Englefield CCFGB Ipsos MORI Mazars LLP Air France KLM Promosalons UK Ltd EDF, Valeo JC Decaux Thales UK Wragge & Co LLP Veolia Environmental Services UK Frenger International Ltd Olystix Cripps Harries Hall LLP Radisson Blu Edwardian Hotels Browne Jacobson LLP Chanel Ltd Hermès Ltd Cockpit Consulting CIC Banque Transatlantique Chivas Brothers CBRE Government of South Australia EDF Energy Capgemini Constantin
the MEMBERS of the ADvisory council As of 31st December 2011 Peter Stevens Thierry Sybord Madani Sow Alexandre Terrasse Tony Treacy Marc de Thomasson Martin Tricaud Arnaud Vaissié Paul Voller Ian Weatherhead Nathalie Zimmermann
TWM Solicitors LLP Renault UK Ltd Bouygues UK Jeffrey Green Russell More from marketing Victanis HSBC Bank Plc International SOS Bircham Dyson Bell LLP Sanofi NZ Consulting
Treasurer Nicolas Ribollet
Mazars Business Advisers
Honorary Members Pascal Boris CBE Gérard Ocquidant
CCFGB CCFGB
the Chairs of Forums and Clubs in 2011 Climate Change Forum Richard Brown CBE, Chairman, Eurostar Cross Cultural Relations Forum Peter Alfandary, Partner and Head of French Team, Reed Smith & Deputy President of the CCFGB Corporate Social Responsibility Forum Christophe Gasc, Europe Alliance Manager, IBM UK Deputy Chair - David Glass, Senior Partner, Pritchard Englefield Human Resources Forum Rose Gledhill, HR Director, Northern Europe, International SOS Quarterly Economic Update Forum Philippe Chalon, Director of External Affairs, International SOS & Managing Director of the Cercle d’Outre-Manche SME & Entrepreneurs Club Nathalie Zimmermann-Nénon, Director & Founder, NZ Consulting & Frédéric Larquetoux, Senior Manager, Financial Advisory Services, Ernst & Young LLP Luxury Club Thierry Outin, Managing Director, Hermès GB
Highlights Key figures
A new website
595 member companies 125 new member companies including 12 new Patrons
The Chamber launched its highly anticipated new website early 2011
A turnover of ÂŁ1,700K 34 Events 24 Forums & Clubs sessions 379 French and British SMEs assisted
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The Chamber and the Games
OUTLOOK 2012
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The launch of our recruitment service The launch of our Finance Forum Our first Annual activity report A mission on renewables in October A trade mission in the financial sector in partnership with Ubifrance UK Further develop our Forums and Clubs’ visibility through the extension of the partnership with Portland New additions to the website: the Directory online; the recruitment service (post or view job offers, upload CVs, consult mini CVs, register for job alerts) and the new home page!
In 2011
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Our GALA DINNER with Paul Deighton, CEO of LOCOG (picture 1)
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A corporate and patron event at Tower Bridge sponsored by French national Olympic and Sport Committee CNOSF (2)
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Creation of an Olympic section on our website
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A luxury Club Breakfast on the theme of the Olympics
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An issue of our magazine INFO dedicated to the Games
Paul Deighton, CEO of LOCOG at the Gala Dinner
Patron & Corporate event at Tower Bridge
In 2012
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A patron and corporate event at the French Ambassador’s residence on 14 June
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Privileged access for our members to Club France on 26 July and the Belem for corporate events
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A partnership with London Business Club
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A partnership with CNOSF and the paralympic committee
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The support of Handisport National Lottery
A new Olympic section in INFO with our sponsors and partners corner
membership profile Members’ representatives by job title: The seniority of the representatives of our Member companies indicates the professionalism with which the Chamber membership operates.
Members by membership type: 82 Patron member companies represented by 799 representatives. 80 Corporate member companies represented by 395 representatives 433 Active member companies and representatives.
64% of representatives occupy Chairman, Chief Executive, Managing Director or Partner positions.
64% Board of Directors 23% Sales & Marketing
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Patron mem
7% Financial Directors
80
Corporate
5% Consultants
433 Active mem
64% Board of Directors
1% HR Directors
23% Sales & Marketing
7% Financial Directors 64% Board of Directors
5% Consultants
82
Patron members
23% Sales & Marketing
1% HR Directors
80
Corporate members
7% Financial Directors
433 Active members
5% Consultants 1% HR Directors
Member companies by sector of activity: Chamber membership is very diverse and made up of various sectors of activity as can be seen from the chart below. Our aim has always been to represent a wellbalanced, diverse sectors of activity. Due to the nature of the local market in the UK and more particularly
in London, service-related sectors of activity or business represent over 35% of our Membership. This fact indicates how strongly the Chamber represents the local economy and business dynamics in London.
46% Services
Services
18% Law firms
16% Financial
16% Property and relocation
10% Industry & Technology
16% Marketing, Media, Communication
9% Transport & Tourism
15% Consulting
9% Fashion & Retail
14% IT, Telecoms, Electronics
6% Other
12% HR Services 9% Public Services &
4% Food & Drink
Development Agencies
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T h e C h a mb e r ’s Ac tiv i tie s
membership activities
forums & clubs
Events
Publications & communications
Business SUPPORT SErvices
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membership activities
The Membership department deals with all aspects of the Chamber’s relationship with its members, i.e. relationship management, connections between members, enhancing their network and contributing to the growth of their business. Two publications are produced annually: the Member-to-Member offers booklet and the Franco-British Trade Directory. Moreover, the Membership Department creates additional networking opportunities for its members through the platform of Forums and Clubs.
In 2011 we welcomed no less than 125 new member companies including 12 new Patrons: Easyjet, The Financial Times, Government of South Australia, Bygmalion, La Poste, Planet Finance, Portland Communications, The Royal Academy of Arts, Sagemcom, Avolus, Société Générale Equipment Finance and Van Cleef & Arpels.
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This growth, in a tighter than ever economic context, has been made possible thanks to the growing dynamism of the Chamber in specific areas such as: • The thriving Forums and Clubs attracting key players in each industry sector as well as participants and guest speakers • The organisation of quality events embracing a wide range of interests for our members. In 2011 over 34 events, excluding the Forums & Clubs, took place in prestigious venues • The Franco-British nature of our members’ portfolio, attracting a variety of business organisations and contributing to the international resonance of the CCFGB, with the constant support of the French Embassy • The development of strong partnerships with institutions such as the FT, Portland, The Royal Academy of Arts, to mention a few, reinforcing the ability of the French Chamber to engage on
large-scale projects such as the Climate Change Survey in 2012 for example The constant awareness for our members of the benefits of networking opportunities, with a view to maximising their visibility, sharing relevant information with their peers and growing their business.
OUTLOOK 2012 Launched in April 2012, our Recruitment Service helps member companies recruit bilingual talents at all levels, using our international networks and our privileged access to potential candidates. This service, dedicated to members only, will generate an excellent return on investment recouping the yearly membership cost over one to three placements done by the Chamber. We provide quality sourcing of bilingual candidates, thanks to the partnerships we are developing with leading French schools that are members of the Chamber., giving us access to their alumni networks at senior and also junior levels with young graduates. In 2012 we will focus on developing partnerships with British Schools, thus allowing us to increase our database with experienced British candidates.
The CCFGB offers its Members a service of Board room(s) rental, with audio and video conferencing, video projector and catering facilities. 14
membership activities
The Membership Department prides itself in providing: A dedicated service in a carefully constructed membership base. The Membership Department endeavours to address the members’ needs all year long, from SMEs to Blue Chip entities, for all sectors of activity, from construction to technology, luxury to retail, industry to services and power generation to renewable energy to mention a few. In addition to the organisation and invitation to high-profile events attended by the Membership team, dedicated account management is systematically implemented for each member, in order to identify their specific needs and suggest key contacts in a “back office” way. Our objective for the year ahead is to develop a sectorial approach to recruit new members in order to strengthen our portfolio in strategic areas. This will enable the Chamber to provide its members with a more focused service in sectors of activity which were not sufficiently covered before.
Luxury Club breakfast at the Connaught
and Clubs. Additionally, all members can, through a personalised login, have online access to all the minutes and presentations of our Forums and Clubs, without being necessarily involved in the core groups.
An extended networking platform and best practice sharing opportunities to all its members through the thriving Forums and Clubs’ network providing free access to specialised sessions covering areas as diverse as HR, Corporate Social Responsibility, Cross Cultural issues, SMEs and Entrepreneurs, Luxury or Climate Change. Although most of the sessions are held at the Chamber, the Luxury Club sessions take place in prestigious hotels such as The Connaught Hotel, The Dorchester and The May Fair to mention a few. The Chamber thanks these partners for hosting our Luxury Club breakfasts and all the Chairs for the quality of their participation and their expertise. On this basis, the Forums and Clubs represent a key asset for the Chamber to retain existing members and ensure best practice sharing, enabling the members to proactively engage their organisation in a transversal way, sending expert participants from their firm to the sessions aside from their main representative.
Multiple cost-saving opportunities: tailored recruitment programs and access to boardroom rental facilities at preferential rates, the possibility for members joining the Chamber or yearly advertisers to benefit from discounted rates. Reduced booking fees for the second attendee at events.
Innovative perspectives for our members in 2012
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Regular updates to the members of the Chamber’s activities through our newsletters, INFO magazine, our member to member offers, our website and our Forums
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Access for all members to the online Directory A clear focus on SMEs and Entrepreneurs The progressive conversion of the HR and Climate Change Forums into the first Franco-British think tanks The development of our existing key partnerships with Portland, The Royal Academy of Arts, and the FT, as well as new partnerships.
Forums & Clubs
Since 2009, our Chamber has developed 5 Forums and 2 Clubs that gather business leaders and experts drawn from the Chamber’s membership and beyond. No less than 24 sessions took place in 2011.
The mission of our Forums and Clubs is to be leading and influential platforms able to define best practices and to represent our Members’ interests in both the UK and France. They also offer exclusive learning and networking opportunities for our Members at no extra cost.
and Ian McCafferty, Chief Economic Adviser at the Confederation of British Industry (CBI).
Partnership with Portland Portland is an independent communications consultancy founded in 2001 by Tim Allan, a former senior adviser to Tony Blair and Director of Communications at BSkyB. Portland’s services cover communications, public affairs, strategic advice and intelligence gathering. Portland’s expertise and savoir-faire are critical in supporting the development of our Forums and Clubs and to strengthen their position as influential, legitimate and recognised thought leaders.
They are only open to selected core groups of Members who apply - or are invited - to join these Forums and Clubs due to their expertise, leadership and the addedvalue they can offer. In 2011, we further developed our portfolio of Forums and Clubs by launching two new Forums: the Climate Change Forum, chaired by Richard Brown CBE, Chairman of Eurostar and the Quarterly Economic Update (QEU), chaired by Philippe Chalon, Director of External Affairs, International SOS.
OUTLOOK 2012 In 2012, the Forums and Clubs will look to maximise their visibility and impact by developing new communications strategies including an extended coverage in INFO Magazine, new partnerships with key stakeholders and a more engaging presence online via the Chamber’s website and social networks. Finally, a Finance Forum was launched in April 2012, seeking to be one of the leading voices of the financial community by bringing together key players from blue-chip companies, successful SMEs as well as representatives from academic and regulatory institutions. The Forum is co-chaired by Patrick Gougeon, UK Director of ESCP Europe and John Peachey, Managing Director and Global Head of Financing Solutions Group at HSBC. The core theme for 2012 will be “the impact of the credit crunch on financing the economy”.
These two new Forums reflect the strategic role played by the Forums and Clubs aiming to be recognised as information providers and thought leaders. Nonetheless, the QEU is an open platform welcoming all our Members. 2011 also saw the appointment of two new Chairs: Rose Gledhill, Northern Europe HR Director of International SOS took over from Karan Hutchinson, AXA, to Chair the HR Forum and Frédéric Larquetoux, Senior Manager at Ernst & Young replaced Cédric Filet, CEO of Aldelia. The vitality of the Forums and Clubs translated into a total of 24 sessions in 2011 covering critical issues from carbon reduction commitment to diversity and the Davies Report to funding opportunities for SMEs. The Forums and Clubs also succeeded to attract high profile speakers such as Dame Judith Mayhew Jonas, DBE London & Partners Board Chairman and New West End Company Chairman; Laurent Abadie, Chairman and CEO of Panasonic Europe
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Climate Change
Launched in April 2011 - 4 sessions in 2011
Chaired by Richard Brown CBE Chairman of Eurostar The Climate Change Forum has brought together an impressive number of companies who are leader in their sectors in developing low carbon technologies and products. We have high level of enthusiasm amongst our members to share and learn from each other’s experiences and promote the exciting work that many of our members are undertaking.
Mission statement The main and ambitious objective of the Climate Change Forum is to become the very first Franco-British think tank on this critical issue by being recognised as a legitimate, credible and leading voice on this matter. To achieve this goal, the Chamber has brought together decision makers and key actors of the business community that are particularly proactive in terms of Climate Change commitments.
Key actions in 2011 • Launch of the Forum and constitution of a dynamic core group of business leaders bringing together a cross-sectoral and international panel of industries. • Successful partnership with Portland, Patron Member of the Chamber, to help positioning the Forum as an influential and leading voice on this subject. • Sessions showcasing our Members’ policies, actions and best practices in terms of Climate Change commitments. • The extensive sharing and learning from each other’s experiences
past sessions 2011 11th April, Inaugural session 5th July, 2nd session with presentations on power generation by Steven Burgin (UK Country President, Alstom) and on waste management by Richard Kirkman (Head of Technology, Veolia). 6th September, 3rd session with presentations on Tread Lightly Programme by Richard Brown (Chairman, Eurostar) and on Carbon Reduction Commitment by Marie Keller (Project Engineer Design, Technology & Operations, Veolia Environmental Services (UK) Plc) 22nd November, 4th session with a presentation on Renault’s electric vehicles by Andy Heiron, (Head of Electric Vehicle Programme, Renault UK)
Outlook 2012 With a session every 6 weeks, the Forum will have the opportunity to discuss a wide range of subjects covering our Members’ latest initiatives as well as inviting external speakers to lead presentations on themes such as the low carbon economy and clean energy investment. The Forum has designed a questionnaire aiming to collect qualitative and quantitative data on our Members’ climate change actions and policies. This will help the Forum to have a better understanding of the Chamber Members’ opinions, needs and expectations. The Forum will hope to use this survey as an instrument to gain visibility and leadership as well as to strengthen its position as an influential actor and recognised think-tank.
For members only: You can find all the past presentations and minutes online: www.ccfgb.co.uk/forums-and-clubs/ forums/climate-change Join the Climate change LinkedIn group
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Cross-Cultural relations Launched in May 2009 - 5 sessions in 2011
Despite our living in a world of increasing globalisation, of instantaneous access to information, of unstoppable communication via social media, cultural differences continue to play a critical role in business relationships. Our aim is to contribute in some small way to improving understanding between our two very important cultures and countries, France and Great Britain.
Chaired by Peter Alfandary, Partner & Head of French Team, Reed Smith LLP
Mission statement This Forum, which in many respects is akin to a think tank, continues to welcome senior leaders from different business backgrounds who share both a passion and firsthand experience in cross-cultural management issues and bi-cultural business environments. Our Forum’s aim is to operate as a hub for best practices and for open dialogue in order to foster a better understanding of business culture and to disseminate cross-cultural know-how to Chamber members and a wider audience.
light at the end of the tunnel The need to understand cultural factors is critical to developing relationships in business and the experience of cultural difference is best understood by people who have had long experience of working across cultures. Many members of the French Chamber, English and French, encountered cultural habits in their working environment. That is why they have gathered together, under the aegis of the Chamber’s Cross-Cultural Relations Forum and produced a structured guide to cultural behaviours and attitudes of French and British businessmen and women to facilitate business relationships.
past sessions 2011 The Forum hosted 5 roundtables during 2011 to consolidate the work on a translation of its 2010 publication (see box) on cross cultural relations as well as planning a program of activities for 2011-2012. Key actions in 2011 • With the support of Over the Word (Member of the Chamber since 2011), the Forum produced the translation of its publication “Light at the end of the tunnel” which is due to be launched to a predominately francophone audience. • Following the success of the evening debate hosted at the Résidence de France in September 2010, the Forum has decided to organise a second Evening Debate in 2012. It will provide another opportunity to discuss cross cultural issues through the prism of testimonies and interviews with senior business leaders
Outlook 2012 In addition to the Evening Debate that the Forum will host at the French Ambassador’s Résidence on 14th June, the Forum hopes to organise a similar event in Paris hopefully under the auspices of the British Ambassador to France for the launch of the bilingual version of its publication “Light at the end of the tunnel”. The Forum also intends to explore new industries and subjects that could benefit from the Forum’s expertise and to link up with other Chamber Forums to this end. As Chairman of the Intercultural Forum, I would like to take this opportunity of thanking both the Chamber staff and my fellow Forum members for their tireless work and support during the past year.
For members only: You can find all the past presentations and minutes online: www.ccfgb.co.uk/forums-and-clubs/forums/ cross-cultural-relations Join the cross cultural relations forum LinkedIn group
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Corporate Social Responsibility Launched in May 2010 - 3 sessions in 2011
Deputy Chaired by David Glass, Senior Partner, Pritchard Englefield
Chaired by Christophe Gasc, Europe Alliance Manager, IBM UK
After a successful launch in 2010, the Forum moved forward with a great programme of activities. It demonstrated the importance of CSR as a transversal challenge for businesses from sustainable issues to community involvement. The Forum is delighted to have taken “Sport and CSR” as our central theme for 2012 celebrating this Olympic year
Mission statement The Forum’s objectives are to promote awareness, to assess CSR experiences and to define best practices. The Forum also seeks to compare and contrast the French and British approaches to CSR aiming to encourage a better understanding and to support cross-channel projects.
Outlook 2012 The Forum will focus on the relationship between Sport and CSR. Forum members will discuss how sport can be a powerful instrument to engage, galvanise and mobilise a coalition of employees, consumers and stakeholders. By choosing such a current and inspiring theme for the year the Olympics are held in London, the Forum seeks to be recognised as a dynamic and engaging platform able to federate responsible businesses and to emerge as a leading voice of the CSR Community. The Forum hopes to support HR departments in improving employees’ satisfaction and morale, critical in a difficult period. The CSR Forum will partner with the HR Forum to develop common projects and future synergies.
past sessions 2011 25th January, ISO 26000: can you certify ethics? Guest speakers: Peter Bragg, Head of Environment and Energy, Eurostar Professor Adrian Henrique, Chair of the UK Mirror Committee for ISO 26000 10th May, Sustainability & Core Research of European CSR Projects. Guest speakers: Laurent Abadie, Chairman and CEO of Panasonic Europe and Michel Doucin, Ambassador responsible for Bioethics and Corporate Social Responsibility at the French Ministry of Foreign and European Affairs 18th November, A new direction in CSR: “responsibly local?”. Guest speakers: Khin Tye, International Projects Director, Business in the Community. David J Laing Acib Area Commercial Director for Croydon, Surrey | HSBC BANK
For members only: You can find all the past presentations and minutes online: www.ccfgb.co.uk/forums-and-clubs/ forums/corporate-social-responsibility Join the CSR forum LinkedIn group
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Human Resources
Launched in February 2011 - 1 session in 2011
Chaired since November 2011 by Rose Gledhill, HR Director, Northern Europe, International SOS Mission statement: This Forum offers HR Directors and Managers an opportunity to share best practices and experiences to benefit their teams and, ultimately, their organisation and employees. It hosts regular sessions at the Chamber with relevant expert speakers on international, people-related subjects as well as discussing case studies and employment law in an informal setting
I am delighted to be part of the reinvigoration of the HR Forum at the French Chamber of Commerce and I look forward to a stimulating year ahead.
Outlook 2012 The Forum will focus on a series of topical issues identified by the Forum members as critical and challenging. From talent management to international mobility to fairness and staff engagement, it will cover some of the most defining topics affecting the HR Community and beyond. In partnership with ESCP Europe, the Forum will produce briefs, reports and supporting material accessible to all Chamber members hoping to be recognised as a key information provider. The Forum aims to position itself as a pressure group that can lobby and influence future decisions which directly concern the Chamber members. Diversity will be a focal point for 2012 and the Forum hopes to host a special session on this subject bringing together HR professionals as well as business leaders and influential stakeholders.
past session 2011: 13th May, Diversity and the Davies Report, Guest Speaker: Michelle Brailsford, Co-President of the European Professional Women’s Network. Key actions in 2011 • Only partially active in 2011 due to a change in Chairmanship, the activities of the Forum took a new turn in winter with the appointment of Rose Gledhill as the new Chair. • The core group of the Forum was redefined in order to resonate better with its mission statement and focus on HR professionals only. In the future, the Forum hopes to offer a trusted space for dialogue and cooperation.
Quarterly Economic UpdateS Launched in June 2011 - 1 session
Chaired by Philippe Chalon, MD of the Cercle d’OutreManche & Director of External Affairs, International SOS Mission statement: The Forum aims to discuss the current UK economic performance, financial stability, growth policies as well as short and mid-term perspectives. The Forum invites Chief Economists and offers a direct access to relevant economic information in these challenging times.
The successful launch of the Quarterly Economic Update demonstrated our Members’ desire for clear, intelligent and accessible economic information. Our QEUs also wish to initiate open debates and insightful conversations on critical issues such as the future of the Euro Zone, the role of the City and funding opportunities for mid-caps
Outlook 2012: The Forum will endeavour to present a qualitative and quantitative benchmark comparing and contrasting the situations in both the UK and France. The Forum will prepare a special session focusing on the relations between the City and the Eurozone aiming to bring together economists, decision makers and business leaders to share their views with fellow members.
past session 2011: 15th June; Guest speaker: Ian McCafferty, Chief Economist Officer at the CBI 20
SME & Entrepreneurs’ club Launched in April 2009 - 5 sessions in 2011
Co-Chaired by Nathalie Zimmermann-Nénon, Director & Founder, NZ Consulting, and Frédéric Larquetoux, Financial Accounting Advisory Services, Ernst & Young LLP We want to put the emphasis on entrepreneurial values rather than organisation size, on drive for growth rather than on the cementing of existing roles or structures, and on the relentless pursuit of a vision in spite of challenging and uncertain economic conditions.
Mission statement The SME & Entrepreneurs’ Club is the place for successful SMEs and ambitious entrepreneurs looking to grow and willing to share their experiences. It also provides a supporting platform to work on case studies, to identify best practices and to discuss topical subjects as well as the challenges faced by them, with a special dedication to Franco-British trade.
Guest Speakers: Julian Payne, General Manager of Threadneedles Hotel (The Eton Collection) and Christian Malissard, CEO of Eagle Performance. 22nd June, Marketing tips Guest Speakers: Vincent Berry, Marketing Director, Groupe SEB UK, Catherine Berasategui, Sales and Communications Manager, The Connaught Hotel and Thomas Delabriere, Marketing Director of Innocent Drinks 7th November, Funding Growth II Guest Speakers: Nathan Boublil, Associate, Entrepreneurs Partners LLP & EP Capital, Senior Adviser Arcapita, President CCEF UK and Charlotte England, International Relationship Director, HSBC.
Key actions in 2011 • Frédéric Larquetoux was appointed as Co-Chair in October 2011 replacing Cédric Filet who moved to Brazil to develop his company’s activities. • The Club hosted a successful series of sessions offering its members a privileged access to inspiring entrepreneurs and successful business leaders sharing relevant and targeted information to resonate with the audience’s experience. • With a dynamic and engaging presence on LinkedIn, the Club has made the most of this platform aiming to provide a space for networking and debates for its members.
Outlook 2012 The Club will continue to discuss relevant topics from financing to export strategy and innovation. It will engage proactively with its members to assess their needs and expectations in order to maintain and to enhance its relevance and the value it brings to its members. The Club will host a special session on the business impact, business opportunities and business legacy of the Games, featuring a panel of experts, entrepreneurs and decisionmakers. We will prepare a special event showcasing success stories to celebrate talents, ambition and entrepreneurship.
past sessions 2011 20th January, Funding Growth I Guest Speakers: Dominique Landreau, International consultant for hotel development and Former Senior VP in charge of Development for Accor and Christopher Clark, Partner at BDO. 3rd March, Social Media Guest Speakers: Eric Guillaume, Project Director at ITV, Laurent Brouat, Founder of Link Humans and Frank Hattann, EMEA Regional Sales Manager, Linkedin. 13th April, Maximising staff performance through fluctuation: Attracting, Energising and Retaining
For members only: You can find all the past presentations and
minutes online: www.ccfgb.co.uk/forums-and-clubs/clubs/ sme-a-entrepreneurs-club Join the SME & Entrepreneurs LinkedIn group
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Luxury Club
Launched in April 2010 - 2 sessions and 3 Dîners des Chefs in 2011
Chaired by Thierry Outin, Managing Director, Hermès GB
The quality of our guest speakers and the value of their insights have been outstanding. To have Lucia van der Post share her view with our members on the essence of Britishness was a real highlight.
Mission statement The Club’s ambition is to be a leading platform reserved for companies operating within the luxury markets such as iconic brands, high-end hospitality services, prestigious cultural institutions and Michelin-starred Chefs. It aims to encourage exchange of experiences, best practices and savoir-faire by providing exclusive networking and learning.
Key actions in 2011 • The Club led a program of activities that covered very topical subjects and hence offered its members the occasion to learn more about some of the most defining opportunities and challenges facing the industry. • By hosting 2 Luxury Club Breakfasts and 3 “Dîners des Chefs”, the Club demonstrated its dynamism and capacity to host exceptional events bringing together the finest names of the luxury sector. • The Club has strengthened its reputation and position as one of the most exclusive and prestigious networks in London for the French, British and international luxury brands.
past sessions 2011 20th April at the Dorchester Luxury and New Media: Communication Challenge” Guest Speakers: Arnaud de Puyfontaine, CEO - Executive VP Hearst Mag Int at Hearst Media UK and Steve Hatch, Managing Director of MEC UK. 22nd November at the May Fair Hotel The Olympic Games and Luxury Retail: what is the winning formula? Guest Speakers: Dame Judith Mayhew Jonas, DBE London & Partners Board Chairman and New West End Company Chairman & Heather Hancock, Lead Partner for London 2012, Deloitte MCS Ltd
Outlook 2012 In 2012, the Club will concentrate on the resurgence of Britishness in the luxury sector, the relations between Art and luxury as well the vitality of Luxury Stores and the emergence of a new generation of entrepreneurs. The Club will organise a joint event with the Financial Times and Walpole, bringing together the best of British and French Luxury for a very exclusive evening. The Club will also host a special session on the Chinese consumer to debate critical issues related to the emergence of Chinese consumers as a key demographic for luxury brands as well as the impact of the industrial and financial Chinese groups in shaping the future of the industry.
For members only: You can find all the past presentations and minutes online: www.ccfgb.co.uk/forums-and-clubs/ clubs/luxury-club Join the luxury club LinkedIn group
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Luxury Club
L to R: Thierry Outin, Pierre Gagnaire, Florence Gomez and Mourad Mazouz
D îners des Chefs Pierre Gagnaire and Raymond Blanc
The Chamber’s Luxury Club organises “Dîners des Chefs” on a regular basis. Since their launch in 2010, they have become a successful rendezvous for Chamber members. The quality of the menus prepared for the occasion by internationally renowned Chefs such as Pierre Gagnaire, Raymond Blanc and Hélène Darroze, has charmed all the participants and provided them with an unforgettable experience. Special thanks to Pernod Ricard, our Champagne and Cognac partner
@ Le Manoir aux Quat’ Saisons
Le Manoir aux Quat’ Saisons
In March, guests were chauffeured to the magnificent Manoir aux Quat’ Saisons, thanks to the generosity of Citroën who sponsored the transport, and spent the evening sharing a unique and exclusive gastronomic experience with one of the most celebrated French Michelin-starred Chefs in the UK, Raymond Blanc, who created one of his signature menus for our members.
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Dîner des Chefs at sketch
In September, Pierre Gagnaire and Mourad Mazouz opened the doors of their exclusive and beautiful restaurant on Conduit Street to our members. This triple Michelin-starred masterchef, introduced us to his imaginative, bold and delicious menu.
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Events in 2011
34 Events - 2,900 Participants
2011 was a dynamic and productive year for our Events department. We organised more than 30 events and once again we broke records in terms of number of participants. The French Chamber’s events have become much anticipated “Rendez-vous” due to the high quality
of venues, catering and the impressive line-up of highprofile speakers. Networking has been a key point in this uncertain economic climate and the Chamber is proud to have played an active role in developing our members’ businesses.
High-Profile speakers in 2011 Franco-British Business Awards
Retail Industry Event
in Paris, 15th November 2011 HE Mr. Bernard Emié, French Ambassador to the UK HE Sir Peter Westmacott, British Ambassador to France Nicolas Barré, Deputy Managing Editor, Les Echos Hugh Carnegy, European Managing Editor, Financial Times
CEO Breakfasts
at the Connaught, 27th January 2011 Michael Ward, Managing Director, Harrods at the Andaz Hotel, 17th February 2011 Stephen Burgin, UK Country President, Alstom
Annual Gala Dinner
at the Andaz Hotel, 22nd September 2011 Jean-Jacques Gautrot, Chairman & CEO, Areva
at the Landmark, 8th Novembre 2011 Paul Deighton, CEO of LOCOG Denis Masseglia, President of CNOSF
at the Connaught - 2nd November 2011 Arnaud Bamberger, Executive Chairman, Cartier UK
Dîner de la Rentrée
at the St Pancras Renaissance Hotel, 5th October 2011 Nicolas Petrovic, CEO, Eurostar International
Patron Events Watteau exhibition, at the RAA, 5th July 2011
Annual Financial Lunch
Charles Saumarez-Smith CBE, Chief Executive, RAA
at the Corinthia Hotel, 18th November 2011 Ian Fisher, Group Country Head for the UK, Société Générale Angela Knight CBE, Chief Executive, British Banker’s Association
at the Balcon, Sofitel St James -10th December 2011 Denis Hennequin, Chairman & CEO, Accor
HE Mr Bernard Emié, French Ambassador to the UK
Paul Deighton, CEO. LOCOG
Angela Knight CBE, CEO, British Bankers’ Association
Nicolas Petrovic, CEO, Eurostar International
Stephen Burgin, UK Country President, Alstom
Arnaud Bamberger, Executive Chairman, Cartier UK
Jean-Jacques Gautrot, Chairman & CEO of Areva UK
Charles Saumarez-Smith CBE Managing Director, RAA
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Events in 2011 We want to thank the 29 member companies which sponsored our events in 2011, as well as the donors of prizes for our various tombolas and the 17 exhibitors at our Member to Member cocktail event.
Our thanks go to our sponsors:
LOGO Nº dossier : 20110049E
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Date : 31/05/11 Validation DA/DC : Validation Client
Our tombola donors: Accor & CityJet, Andaz, Boucheron, Caudalie, Chivas Brothers, Christian Dior, Cinémoi, Club Med, Concordes-Hotels, Dans Le Noir?, Decathlon, Domaine de Lorgeril, The East India Company, easyJet, Eurostar, Hermès, Jumeirah Carlton Tower Hotel, IBB Fromagerie Beillevaire, Lalique, Landmark Hotel, Le Manoir aux Quat’Saisons, LVMH, Louis Vuitton, Melia White House, North Road, St Pancras Renaissance Hotel, Willie’s world Class Cacao. Our members who exhibited at the Member to Member cocktail event: AGS Four Winds, Anatole, Brasserie Historique de L’Abbaye du Cateau/Fromagerie Beillevaire, CEI/Centre Charles Pegguy, Citroën, Cockpit Consulting Ltd, Coteba Ltd, Delicat’s, Expense Reduction Analysts, L’Atelier des Chefs, La Poste - Maileva, Landmark London Hotel, Ligne Roset, Peugeot Motors PLC, Delahaye Moving Ltd, Mic Moving Home Company, Multilingual Vacancies, Netasq, PowerVote, Relais & Chateaux.
venues in 2011 Last year, we were thrilled to organise events in amazing venues such as Andaz Hotel, Arsenal Football Club, the Cercle de l’Union Interalliée in Paris, the Connaught Hotel, the Corinthia Hotel, the Four Seasons, the Landmark Hotel, the Manoir aux Quat’Saisons, the May Fair Hotel, the Melia White House, the Residence of the French
The Sofitel St James
Ambassador, the Royal Academy of Arts, the Royal Garden Hotel, the Royal Opera House, the St. Ermin’s Hotel, the St Pancras Renaissance Hotel and the Sofitel London St James. All these venues immensely contribute to the success of the Chamber’s events and we would like to thank them for their professionalism.
The Saint Pancras Renaissance Hotel
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The Royal Opera House
focus ON Events Lunches and dinners in 2011 The Annual Gala Dinner at the Landmark Hotel
Vincent de Rivaz, Jean-Claude Poimboeuf, Florence Gomez, Arnaud Vaissié, Paul Deighton, Denis Masseglia, Philippe Henry and William Touche
Held on 8th November 2011, the Annual Gala Dinner gathered around 400 guests. Members had the privilege of listening to Paul Deighton, the CEO of the London Organising Committee for the Olympics Games (LOCOG). Special thanks to: St Emilion Wines for kindly providing the wines Chanel for the perfumes and Jeux d’images for the photos and video Main sponsors: Deloitte, EDF and HSBC Supporting sponsor: Accor
The Dîner de la Rentrée at the St Pancras Renaissance Hotel Our guest speaker, Nicolas Petrovic, CEO of Eurostar International spoke about the daily challenges of Eurostar and the importance of the company in successful cross-border co-operation. On this occasion, the 14th Intercultural Trophy for Business Excellence was awarded to Mazars, represented by David Herbinet, Partner. Special thanks to our wine sponsor, Domaine de Lorgeril and our champagne sponsor, Fresne-Ducret. Sponsored by Eurostar International Richard Brown, Peter Alfandary, Florence Gomez, Arnaud Vaissié and Nicolas Petrovic
The Annual Financial Lunch at the Corinthia Hotel The AFL was launched in 1997 and has been sponsored by Société Générale ever since. In 2011, the event took place on 18th November at the Corinthia Hotel and around 150 guests welcomed Angela Knight CBE, Chief Executive of the British Bankers’ Association and Ian Fisher, Group Country Head for the UK, Société Générale. Special thanks to our wine sponsor Domaine de Lorgeril. Sponsored by Société Générale Corporate & Investment Banking HE Mr Bernard Emié, Angela Knight CBE, Arnaud Vaissié and Ian Fisher
The Franco-British Business Awards (held in Paris)
Michel de Fabiani, HE Sir Peter Westmacott, Arnaud Vaissié and HE Mr Bernard Emié
The FBBA have been recognising and rewarding success in cross-border trade between France and Great Britain since 2000. The event was placed under the Patronage of the French Ambassador to the UK, H.E Mr Bernard Emié, and the British Ambassador to France, H.E Sir Peter Westmacott. On this occasion, our two special guests, Nicolas Barré, Deputy Managing Editor of Les Echos and Hugh Carnegy, European Managing Editor of Financial Times debated on the topic of Franco-British economic environment. Sponsored by Barclays and Mazars Partners: CCI International, Eurostar, IFA, UKTI, les Echos and le Petit Journal 26
FOCUs ON Events THE AWARDS in 2011 winner of the Intercultural Trophy for Business Excellence
Winners of the FBBA 2011 SME/Entrepreneur award:
Tuffa UK Ltd
This 2011 Intercultural Trophy, designed by Cartier, was awarded to: MAZARS, at the Dîner de la Rentrée sponsored by Eurostar.
Innovation award:
Thousand Suns Jury’s Special award:
St Pancras Renaissance Hotel Coup de Coeur award:
Cinémoi Main Sponsors: Barclays and Mazars Partners: CCI INT’L, Eurostar, Invest In France Agency, Les Echos, UKTI and le Petit Journal
David Herbinet, Partner at Mazars
PATRON EVENTS in 2011 Patron Gastronomic Dinner at St Pancras Renaissance Hotel On 13th April, the St Pancras Renaissance hotel, a beautiful Grade 1listed Victorian masterpiece built by Sir George Gilbert Scott in 1873, hosted an exclusive Champagne reception and gastronomic dinner for our Patron Members, just before the official opening to the public. Sponsored by St Pancras Renaissance hotel Patron Gastromonic dinner
Private View of the Watteau Exhibition at the RAA
Katia Pisvin, Charles Saumarez-Smith CBE, Peter Alfandary and Martin Samworth
On 25th May, Patrons had the chance to enjoy a private view of the first retrospective exhibition of the drawings of Jean-Antoine Watteau (16841721) to be held in the UK, at the Royal Academy of Arts and in the presence of Charles Saumarez-Smith CBE, Chief Executive of the Royal Academy of Arts. Sponsored by CBRE
Cendrillon Premiere at the Royal Opera House
Royal Opera House conservatory
On 5th July, the Chamber gave its Patron members the opportunity to attend the Premiere of Cendrillon, composed by Massenet and produced by Laurent Pelly. Patron members enjoyed an “apéritif dinatoire” in the Conservatory (privatised for the occasion), a visit backstage and VIP seats. Main Sponsor: Pernod Ricard UK - Supporting Sponsor BNP Paribas Leasing Solutions
Dinner at “The Balcon” Sofitel London St James
Dinner at Sofitel St James, London
On 10th December, Patron members had the pleasure to enjoy a French gastronomic dinner in the newly refurbished restaurant of Sofitel London St James, “The Balcon”. Our special guests of honour were H.E Mr Bernard Emié, French Ambassador to the UK and Denis Hennequin, Chairman and Chief Executive Officer of Accor. 27
focus on Events Patron & Corporate event in 2011 Meet the French Olympic Committee, Learn more about the Club France, Get set for the Olympics!
Tower Bridge Walkways
On 21st June, the CCFGB organised an exclusive evening for its Patron and Corporate Members in the prestigious Tower Bridge venue. Our guests had the opportunity to meet the French Olympic Committee (CNOSF), learn more about the Club France and get set for the Olympics! Our Guest Speaker was Denis Masseglia, President of the French National Olympic and Sport Committee.
2 Ambassadors’ Briefs
• •
French presidency of the G8 & G20 on 2nd December 2011 Outcome of the G20 Cannes Summits, agenda of the forthcoming Anglo-French summit. on 10th November 2011,
Arnaud Vaissié, HE Mr Bernard Emié
Member-to-Member Cocktail and exhibition EVENT The 11th edition of the Member-to-Member cocktail and exhibition event held on 24th March 2011 at the Royal Garden Hotel welcomed 250 participants and 17 exhibitors. Guests had the chance to visit the varied stands offering wine tasting, French food products, luxury goods, hotel discounts and many more. Peugeot even offered an exclusive preview of their new DS5 model.
Industry event focused on Retail Sponsored by Chanel, at the Connaught hotel Guest speaker: Michael Ward, MD of Harrods
3 CEO Breakfasts Stephen Burgin, UK Country President of Alstom, 17 February 2011 “A new dawn for electricity in the UK” Jean-Jacques Gautrot, Chairman and CEO of Areva, 22 September 2011 “The nuclear industry post-Fukushima.” Both CEO Breakfasts took place at the Andaz hotel and were sponsored by Nespresso Arnaud Bamberger, Executive Chairman of Cartier Ltd, 2 November 2011 “Luxury: Client needs and brand communication in a changing world.” At The Connaught Hotel – Sponsored by Relais & Châteaux
Stephen Burgin
Jean-Jacques Gautrot
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Arnaud Bamberger
publications The Chamber’s print and electronic publications are distributed free of charge to all members. They provide a wealth of information about the Franco-British business community and are useful tools to increase the visibility of our members who contribute to their elaboration.
INFO MAGAZINE: themes covered in 2011
Media & Marketing
Business Education
Real Estate
The Olympics
INFO Editorial Committees present networking opportunities for members operating within the same sector of activities or sharing the same interests. They are also a useful platform to hear directly from our members, to get to know them personally and better understand their business and global expectations. In terms of advertising, in
Food and Drink
Green Economy
2011, despite the economic crisis, the Chamber has managed to retain its existing clients as well as finding new ones. INFO has been raising interest from our members who often approach us to contribute through articles, to be featured in our news section, or to be interviewed for profiles.
KEY FACTS: Launched 33 years ago 5000 copies Readership of 15,000 Distributed in the Business Lounges of Air France and Eurostar in Paris and London & Eurotunnel Sent free of charge to all FCCGB members and to more than 1000 Franco-British decision-makers
INCREASE your VISIBILITY THROUGH OUR ADVERTISING OPPORTUNITIES Use our publications such as INFO magazine to enhance your visibility. Do not hesitate to get in touch with us on 0207 092 66 03
Our YEARLY Advertisers in 2011 The Chamber would like to thank its loyal yearly advertisers: Boulle International Cartier, Chivas Brothers, Delahaye moving, EDF Energy, HSBC, International SOS, La cave à fromage, Société Générale and Vinci Construction Grands Projets., as well as other advertisers for their trust and support.
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publications
The Franco-British Trade Directory
Our Advertisers in 2011
Eagerly anticipated each year by Chamber members and with a circulation of 1500 copies, the directory lists 1627 representatives from 595 member companies, from blue chip companies to SMEs and entrepreneurs. This publication acts as an extremely useful facilitator for members to approach each other, and find clients or potential business partners. In addition the FBTD also serves as a first port of call for accessing the broader Franco-British network.
We would like to thank our 2011 advertisers for their support: Banque Transatlantique, Delahaye Moving, GDF Suez, HSBC, La Poste, SociĂŠtĂŠ GĂŠnĂŠrale, Victanis, Vinci Constructions Grands Projets.
Banking
8 Canada Square Canary Wharf London E14 5HQ
Nominated Representatives: Martin Tricaud, Global Head of MultiNatioNals
Tel: 0800 783 1300 Tel: (020) 7991 0538 www.hsbc.com martintricaud@hsbc.com
Philippe Henry, europeaN Head of credit & leNdiNG Jean-Marc Mercier, MaNaGiNG director, syNdicatioN
alexandre Lheritier, sector Head coNsuMer & retail, Global MultiNatioNals
gareth Roberts, seNior coMMercial MaNaGer, city of loNdoN coMMercial ceNtre Claude greilsamer, MaNaGiNG director, pbl iNterNatioNal John Dial, trade aNd supply cHaiN, seNior busiNess developMeNt MaNaGer Eric Martin-Vallas, Head of proGraMMe MaNaGeMeNt office, Global traNsactioN baNkiNG David Pack, coMMercial MaNaGer
HSBC Bank plc is a principal member of the HSBC group, one of the largest banking and financial services organisations in the world, headquartered in London with listings on the London, Hong kong, new York, Paris and Bermuda stock exchanges. HSBC’s international network comprises over 10,000 offices in 83 countries and territories in Europe, the asiaPacific region, the americas, the Middle East and africa. HSBC France helps companies of all sizes to develop through its global service. We have customers in all industries and all regions of France. Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking and wealth management and other activities.
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Member to Member offers bookLET
Our Advertisers in 2011
The ‘Member to Member’ offers booklet gives you the opportunity to showcase your products and/or services within the UK and beyond its borders offering discounted rates and services to fellow members. It features approximately 90 offers through categories such as Business Services, Hotel & Leisure, Language & Recruitment, Retail and Wine & Catering. The entries are also visible on the UCCIFE website thus reaching members of other French Chambers of Commerce abroad. You can use your Privileges card to benefit from offers listed in the booklet. This publication is launched every year at our Memberto-Member Cocktail event which attracted around 250 participants.
We would like to thank our 2011 advertisers for their support: AGS Four Winds, Anatole, Citroen, Coteba, Credit Safe, ESCP Europe, Expense Reduction Analysts, Landmark, Maileva, Paramount restaurants, Peugeot, Relais & Châteaux.
The Chamber
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ANATOLE
Anatole will review your telecom services contracts, inventory (lines, infrastructure, etc), your usage profile, and tariff plans. We will then Cover photo Š flickr/Paolo Margari benchmark your tariffs and conditions against best in class offers on the market and identify significant cost savings for you. We consistently help our customers achieve cost savings between 15% and 35%. Open to: Nominated representatives / All staff of member companies / Main representative members of UCCIFE
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communications
The communications department aims to facilitate internal communication between the departments of the Chamber, but most importantly, to increase our visibility outside the Chamber.
Launch of the Chamber’s new website in February 2011 The website has already generated a positive image and considerably increased the brand awareness of the Chamber. We have worked on the SEO and online marketing strategy to improve our ranking in all search engines and to help sell our services and products as well as attract new members. Further developments were made, such as the inclusion of a membership online form, a new user-friendly photo and video gallery and a dedicated members’ news section to give our members even more visibility. Members can create their own account and log in to the website to book events online, buy publications and access exclusive sections such as the Agence France Presse (AFP) business news or the minutes and presentations of our Forums and Clubs.
New partnerships New partnerships were signed with the Financial Times, French Radio London, and lepetitjournal.com. These media partnerships have considerably increased the Chamber’s visibility, the coverage of our events and all our activities. An advertisement, announcing the Winners of the Franco-British Business Awards was published in the FT. FRL and lepetitjournal.com, which covered some of our biggest events in 2011. The Chamber was also proud to sign a partnership with the Royal Academy of Arts. We have joined forces to bring a cultural aspect into the corporate world and a Patron event was hosted at the RAA for the “Watteau Exhibition”. Finally, an important partnership was signed with Portland Communications Consultancy, with the purpose of developing our strategic communications as well as the visibility of our Forums and Clubs.
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Partnership WITH THE CNOSF signed in 2012 Denis Masseglia, President of the French National Olympic and Sports Committee (CNSOF) and Arnaud Vaissié, president of the Chamber, recently signed a partnership agreement at an Olympic event hosted by HE Mr Bernard Emié, French Ambassador to the UK, at the Résidence de France. The Chamber also supports the French federation of disability sport (Handisport) and the French Paralympic committee, chaired by Gérard Masson.
Denis Masseglia, HE Mr Bernard Emié, Arnaud Vaissié
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communications Our eNewsletters The monthly newsletter, sent to more than 3,000 contacts in the Franco-British community, announces the Chamber’s forthcoming events, special offers or announcements, new members, the upcoming sessions of Forums & Clubs, latest news, etc. INFO News is a selection of the very best articles of INFO Magazine. Sent every two months to our member companies, it allows readers to quicklly see the top articles from the latest issue, before INFO is published. In response to our Patron members’ requests for a more tailored and targeted communication, the first issue of a Patron eNewsletter was sent in December 2011. This newsletter features “Patron only” events, French Ambassador’s Briefs and CEO Breakfasts as well as a selection of Forum meetings and Chamber news and activities.
Embracing Social Media A members-only LinkedIn group was created in 2011 and has already more than 400 members. This allows our members to share information and best practices with each other.
A more dynamic and professional image! In 2011, the Chamber worked on introducing a new visual indentity. General advertisements for the Chamber were developed to increase our visibility in the various Franco-British publications in the UK such as Ici Londres and the programme of the French Institute.
YOUR FIRST POINT OF CONTACT IN THE UK
THE STRENGTH OF A NETWORK
THE IDEAL PLATFORM TO EXCHANGE WITH DECISION MAKERS
join us www.ccfgb.co.uk
BESPOKE SOLUTIONS TO DEVELOP YOUR BUSINESS
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business support services These services are dealt with by two departments: Business Consultancy and Set up Services. Together, they represent 35% of the Chamber’s total turnover and the largest team at the Chamber. Through these two departments, the Chamber offers French and British SMEs an A to Z service including market research, partner search, tailor-made or collective trade missions, setting up of a branch or subsidiary in the UK, accountancy and payroll services as well as fiscal representation.
1- Business Consultancy The Business Consultancy Department (BCD) assists and supports French and British SMEs willing to develop their activities on the other side of the Channel. The Chamber offers a wide range of services, including market research and partner search, as well as providing strategic and practical advice to SMEs. Thanks to our excellent relations with Ubifrance, the French trade commission in London, we strive to offer the best of British and French trade opportunities.
2011 HIGHLIGHTS
clients sourcing
41%
French Chambers
30%
Direct enquiries
22%
Client referrals
7%
• • • • • •
Existing clients upgrade
The CAP UK and Ireland (Export club) is cochaired by CCI Normandie, our Chamber and the French Chamber of Commerce in Ireland. Its objectives are to promote the British market, to organise trade missions and to share best practices with the French Chambers of Commerce in France. In 2011, the CAP met twice, once in Paris and the second time in Dublin. This trip initiated a new project for the group: a trade mission in the Renewable Energy sector in the UK and Ireland which will take place in October 2012.
188 SMEs assisted in 2011 140 B2B meetings in France to promote the UK market Extension of our VIE platform from 14 to 21 desks 5 market industry reports 4 issues of France UK express per year 1 food and drink trade mission to Nord-Pas-deCalais
Deauville 8 December
Rennes 27 October
Rouen 7 March
Arras 15 June
Le Mans 15 May & Sept
Lille 22 March
Paris 22-23 June 15 September 30 November Mulhouse 18 February
Poitiers 21 June
140 B2B meetings* were organised by French Chambers of Commerce in France, allowing our Business Support team to inform and advise over 100 French SMEs on opportunities in the British market: in total, 140 companies were advised.
Lyon 18 October
Limoges 30 June
*one-day meetings organised by local Chambers of Commerce in
Grenoble 27 January 24 November Sète 9 March
France on export markets
Individual trade missions: the Chamber helped 25 companies explore and test the UK market, or identify and meet potential partners (distributors, agents, clients).
Bourg-enBresse 3 March
Marseille 5 May
Perpignan 10 March
Map of B2B meetings 2011
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business support services
© tacker
FOOD AND DRINK TRADE MISSION In partnership with the local Chamber of Commerce of Northern France, the Chamber accompanied British buyers to Nord Pas-de-Calais and introduced them to 14 local food and drink manufacturers. The mission enabled the local manufacturers to better understand the structure of the retail food sector in the UK and to meet buyers from companies such as online supermarket Ocado and the prestigious Selfridges.
EXTENSION OF OUR VIE* PLATFORM In response to the higher demand from French SMEs willing to send their VIE to the UK, we have added more work stations in our offices located in Central London, bringing the total to 21 vs. 14 in 2010. When a VIE arrives at the Chamber, the company he/she represents automatically becomes a Chamber member, thus allowing the new comer to adapt quickly to business life in the UK and benefit from fellow members’ expertise. Volontaire International en Entreprise: the VIE programme enables French companies to send a graduate aged between 18 and 28 on a working assignment abroad for a flexible period of 6 to 24 months with the advantage of a public protective framework *
A vIE desk
COMMUNICATION & INFORMATION France-UK Express Quarterly
• • •
4 issues per year Distributed to more than 5000 SMEs, clusters and local Chambers of Commerce in France Provides updates on UK market opportunities and challenges, as well as in-depth reports on industry sectors and UK regions, practical advice and testimonials from previous clients
MARKET INDUSTRY reports Our Business Consultancy Department produces market industry reports on key industry sectors in the UK. Reports published in 2011: Renewable energy, Life sciences, Food & Drink and E-Commerce. The department also produced a document on the British economy and business etiquette in Great Britain. These reports are available online at www.ccfgb.co.uk
Promoting trade fairs Making the most of our network, we put forward and promote trade fairs which are representative of British upcoming sectors (e.g. aviation, food & drink, construction and environment, ICT), generating business opportunities for French SMEs.
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business support services II- SEt UP services
FOCUS on the “journee implantation”
This Department assists and supports French and British SMEs willing to set up a subsidiary or a branch in the UK or France. The Chamber offers a large choice of services, ranging from domiciliation to accountancy and payroll services to VAT management. Our client base increased considerably in 2011 partly thanks to a revamped website but also to a expanding presence in France through a growing number of B2B meetings, events and enhanced cooperation with our partners.
Launched in June 2011, the “Journée implantation” offers the perfect opportunity for a French SME to acquire bespoke information in order to open a branch or a subsidiary in the UK. This all-in-one-day package includes customised B2B meetings with Franco-British and bilingual experts such as lawyers, bankers, accountants, estate agents as well as HR consultants. This new service has resulted in a considerable gain of time and money for all our clients who have all expressed their satisfaction.
OUR MAIN CLIENTS SANDRO: 7 shops based in London and Manchester, and 2 concessions in Selfridges and Harrods MAJE: 2 shops, 3 concessions. Currently in the process of opening 3 new shops in London MOBALPA, MAPED, BONPOINT and more
5 companies signed up for the “Journée Implantation” in 2011 and 3 of them subsequently opened a branch in the UK.
Lawyers Banks
Accountants
Real estate agents
HR experts
The Journée implantation: “All in one day package”
2011 HIGHLIGHTS 69%
French Chambers
19%
Existing clients upgrade
clients sourcing
6%
Client referrals
6%
Direct enquiries
• • • •
100 clients at the end of 2011 (Accountancy: 35 clients; Salary: 44; Domiciliation: 12; VAT management: 9) 31 new clients in 2011 vs. 13 in 2010 (Accountancy: 7 Salary: 12 ; Domiciliation: 8; VAT management: 4) 8 events in France (including 3 “Journées Pays” and 5 forums) 5 “Journées implantation” (see box above) leading to 3 companies opening their branch in the UK
OUTLOOK for 2012
• • • •
Organisation of a trade mission for the Renewable Energy Sector in partnership with Ubifrance UK & Ireland and the French Chamber of Commerce in Dublin Organisation of a trade mission in the financial sector, in partnership with Ubifrance UK & Ireland Development of services to British SMEs who wish to develop on the French market Strengthening of the links with British local economic partners and British Chambers of Commerce 35
Financial report
by Nicolas Ribollet, Treasurer of the Chamber
The financial highlights below are derived from the financial statements for the year ending 31st December 2011 that have been approved by the directors and audited by Byrne Palmer & Co. For more details, please refer to the full financial statements that have been presented to the members at the AGM that took place on 24th May 2012 and are available from the Chamber’s website. Overall, 2011 was another challenging year and the Chamber had to operate carefully within an environment that is still extremely tough as both the United Kingdom and France are still suffering from the consequences of the global financial crisis that started in 2008. In this context, the financial performance of the Chamber in 2011 was relatively strong notably with increases in both turnover and profitability as compared to 2010.
2000 1500 1000 500 0
513
581
122 211
105 221
709
752
2010
2011
Increase in Turnover 2011: +7% compared to 2010 Total turnover in 2011: £1,660K Total turnover in 2010: £1,554K
Events
Subscription
Publications
Commercial Services
7%
Subscriptions and Commercial Services represent a total of 80% of the turnover
13%
45%
The 2011 turnover splits as follows: • Subscriptions (membership fees): 45% • Commercial services (Business Consultancy, set-up services and VIE): 35% • Events: 13% Publications: 7%
Subscriptions
Events
Commercial Services
Publications
Amounts in % Source : Statutory Accounts
35%
Improvement in overall profitability in 2011 as compared to 2010 In terms of costs, the main cost category is staff costs representing around 54% of the total turnover, which is usual for an organisation with this type of activity. Profitability has improved as compared to 2010: • Operating profit amounts to 29K (as compared to 13K in 2010) • Net profit amounts to £21K (as compared to 14K in 2010). Net profit: +123%
25 Amount in £’000
25 20
Amount in £’000
30
15 10
15 10 5
5 0
+40%
20
Operating profit:
2010
0
2011
36
2010
2011
Financial report
by Nicolas Ribollet, Treasurer of the Chamber
Amount in £’000
Reserves: £780K as of 31/12/2011, equivalent to nearly 6 months’ turnover
800 700 600 500 400 300 200 100 0
£744K
2009
£759K
2010
£780K
2011
These financial results are the outcome of the continuous support of members, partners and sponsors of the Chamber in 2011. They also reflect the very hard work and commitment of the Chamber’s staff and managers who operate in a challenging environment.
OUR partners
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Special thanks for their support to All our member companies Our Advertisers Our Sponsors accor Arsenal Barclays BNP Paribas Leasing solutions Bridor UK - FB Solution CB Richard Ellis Chanel Chez Gérard Citroën CNOSF Corinthia Hotel Deloitte EasyJet EDF Eurostar international French Bubbles HSBC
Invest in France Kingstree Le Manoir aux quat’ saisons LombarD International Assurance S.A Mazars McGuireWoods North Road Pernod Ricard UK Relais & Châteaux sketch Société Générale Hambros Société Générale Corporate & Investment Banking Sofitel, The Balcon St Ermin’s Hotel St Pancras Renaissance
Our Partners The M2M Exhibitors The Tombola Donors The Speakers The Venues The Chairs of our Forums and Clubs The Board The Advisory Councillors And The Team
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THE FRENCH CHAMBER:
YOUR PARTNER IN UNITING TALENT AND DIVERSITY Services tailored to our membersâ&#x20AC;&#x2122; needs Innovative products and packages Privileged access to bilingual and high profile candidates Highly competitive fees Committed to social responsibility and promoting diversity
SEND US YOUR JOB OFFERS NOW VERONIQUE REVINGTON, HEAD OF RECRUITMENT SERVICE t: +44 (0) 207 092 6624 e: vrevington@ccfgb.co.uk 39www.ccfgb.co.uk/recruitment
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