collaborating for the common good Mission Statement
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Mission Statement “With 169 members, CCM represents virtually every Connecticut town and city.” - Mark Boughton, Mayor of Danbury & past President of CCM
“CCM celebrates the commonalities between all size communities” - Joe Delong, CCM Executive Director
• T o enable towns and cities to do together what they cannot do as well by themselves • To meet the evolving needs of local governments and their elected and appointed officials • To effectively advocate municipal interests in the legislature, the executive branch, and other forums • To promote progressive, responsive, effective, and efficient local government • D evelops and advances in a non-partisan manner public policies that strengthen local governments and their ability to serve their residents and businesses • R elies upon and draws its strength from the active participation, expertise, creativity, and cooperation of local government officials throughout Connecticut • Advocates regional, intermunicipal, and intergovernmental cooperation • P rovides effective forums for the interchange of ideas and experience • D isseminates information that is accurate, relevant, and objective • Delivers high-quality programs, products, and services • S trives to ascertain, anticipate, and be responsive to the needs of member towns and cities and their officials • Works closely with a wide range of other organizations and individuals in the state and federal governments and in the private non-profit and for-profit sector • I s committed to the observance of the highest standards of quality, ethical behavior, and customer satisfaction
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your statewide association of towns and cities About CCM
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About CCM “CCM champions the needs of rural, suburban and urban municipalities.” - Susan Bransfield,
First Selectwoman of Portland & Past President of CCM
“CCM is the leading municipal advocate at the State level and provides a wide array of cost-saving services.” - Ron Thomas,
CCM is the state’s largest, nonpartisan organization of municipal leaders, representing towns and cities of all sizes from all corners of the state, with 169 member municipalities. We come together for one common mission — to improve everyday life for every resident of Connecticut. We share best practices and objective research to help our local leaders govern wisely. We advocate at the state level for issues affecting local taxpayers. And we pool our buying power to negotiate more cost-effective services for our communities. CCM is governed by a board of directors that is elected by the member municipalities. Our board represents municipalities of all sizes, leaders of different political parties and towns/ cities across the state. Our board members also serve on a variety of committees that participate in the development of CCM policy and programs. Federal representation is provided by CCM in conjunction with the National League of Cities. CCM was founded in 1966.
CCM Deputy Director
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strengthening the state-local partnership Public Policy & Advocacy
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Public Policy & Advocacy “CCM is broadly representative of the state of Connecticut. Its concerns must be taken seriously.”
CCM is the representative of municipal interests in Connecticut. CCM’s experienced advocacy team: •
Maintains an active year-round presence at the State Capitol
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Develops and advocates public policy initiatives and responses on state-local issues
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Analyzes every bill and amendment introduced in the General Assembly for its impact on municipalities
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Promotes legislation beneficial to towns and cities
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Works to defeat or amend legislation that is harmful to municipal interests
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Provides members with up-to-date information on legislative developments, including fiscal-impact analyses for each town
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Leads and coordinates coalitions in lobbying on municipal issues
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Alerts CCM members to proposed regulations and decisions of state and federal agencies
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Intervenes in court cases and regulatory proceedings to protect the rights and powers of local governments — and to save them money
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Provides federal representation in conjunction with the National League of Cities
- The Hartford Courant
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stay up-to-date on critical issues Legislative Action Center
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Legislative Action Center This web tool provides municipal officials with pertinent information on state and federal legislative activities affecting towns and cities.
YOUR ACTION NEEDED – Critical and time sensitive issues that need immediate action by municipal officials. HOT NEW ITEMS - These are the latest reports and publications issued by CCM. For more, please be sure to visit Reports & Publications. LEGISLATIVE ALERTS CCM’s Legislative Alerts provide municipal officials timely information on key legislative issues affecting local governments. Please note that often these items are time-sensitive. IMPORTANT BILLS Key bills affecting local governments that are currently being considered by the General Assembly. TESTIMONY - Testimony on key bills provided by CCM members and staff to the General Assembly.
CONTACT STATE ELECTED OFFICIALS Local officials can use this function to contact members of the General Assembly, the Governor’s office, and Constitutional Officers. You may send to one or more legislators, caucuses, committees, or chambers. TODAY AT THE GENERAL ASSEMBLY - The General Assembly Schedule and the General Assembly Bulletin provide details of all meetings, public hearings, forums and other events taking place today and in the future at the Legislative Office Building and the State Capitol. LEGISLATIVE DEADLINES - Important deadlines for committees, bills, and the legislative session.
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exclusive online access to members Members Only Access
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Members Only Access Member municipal officials can locate in-depth information through the ‘Members-Only’ login on CCM’s website.
These password-protected areas offer timely information and vital documents including: •
Access to Legislative Committee information
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Access to Public Policy & Advocacy information only available to CCM members
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Online submissions to CCM’s Research & Information Services
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Online access to Government Finance Information
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CCM Management Bulletins
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Current and back issues of Connecticut Town & City
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Current and back issues of CCM’s compendium of Innovative Ideas for Managing Local Government
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Links to other sites related to local government interests
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CCM Federal Guide
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the information you need — quickly, accurately and without additional cost Government Finance & Research
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Government Finance & Research “Whether you are addressing fiscal issues, negotiating labor contracts, or just looking for best practices employed by other municipalities, CCM’s Government Finance & Research Department is a tremendous resource that every town and city should be using. They are always just a phone call or a mouse click away.” - First Selectman, Town of Monroe
CCM’s Municipal Resource and Service Center responds to member requests for information on any subject related to municipal governance and operations. There is no comparable service available in Connecticut. The Department also prepares a variety of publications and documents. • Bulletins, infokits, and reports on a variety of topics • Monthly Municipal Labor Relations Data Reporter • Annual Municipal Salary Survey • Municipal Employee Relations Act (MERA) Manual Analyzing government finance issues is a critical part of CCM’s services. The Municipal Resource and Service Center provides members with valuable and timely information. • Updates on municipal aid • Analyses of state budget proposals and their impact on towns and cities • Impacts of new legislation • Research on financial management and administration • Trends in municipal finance • Economic and demographic data and analyses
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going one-on-one with member towns Town Liaison Program
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Town Liaison Program “The wide range and value of CCM’s services, and the return on investment for all participating communities, makes membership an easy and smart choice.” -Mayor, Town of Hamden
CCM has significantly enhanced our level of customer service to each of our 169 member towns and cities through our CCM Town Liaison Program (CTL). Each member municipality has a dedicated CTL representative who is their main portal to the organization to assure the highest level of service from CCM. Your CTL fast tracks any information or service needs you have, and assure a timely response from all services areas. You still have the ability to reach out directly to any CCM staffer on any issue, however having a dedicated CTL increases our level of customer service and the number of your quality interactions with CCM – ensuring your town is getting the maximum benefit of all that CCM has to offer. In addition, your CTL also serves the other communities in your council of governments so they can additionally develop an expertise on the common needs and issues in your region. You have our personal guarantee that CCM will do everything it can to make sure our membership services deliver a return on your Town’s investment in CCM that far exceeds the member dues. CCM looks forward to working hard to meet the needs of all your officials, elected and appointed, throughout the year.
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jam-packed days of all things municipal Convention & Symposium
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Convention & Symposium Every year, the twoday Annual Convention promises to be bigger and better in every way.
Why attend the CCM annual convention? • Workshops help municipal officials become better administrators and policy makers. • The trade show features the latest products, resources, and services that local officials can use to help their town or city function better and save money. • CCM provides an opportunity to meet with key state decision makers. • Local officials can network with and learn from their peers. • Presentation of #LoCoolGov Scholarships and Sustainable CT certifications. • Presentation of certificates to CCMO graduates Why attend the Emergency Management Symposium? • This is the only statewide state and municipal government event that offers a full day of informative workshops and interactive discussions. • Vendors showcase products on emergency management, public health, security, and disaster response. • Attendees can network with municipal, local, and state officials. • Continued long-term partnership with DEMHS and DPH
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practical information at the cutting edge of municipal management and intergovernmental relations Municipal Training
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Municipal Training “CCM’s training is relevant and convenient. CCM was able to conduct the training at my Town Hall; I got my entire staff trained all at the same time!” - Town Manager, Killingly
CCM provides no-cost training for member municipalities’ appointed & elected officials and staff. Training programs help to stay abreast of innovations, issues and requirements affecting job performance and service to local residents and businesses. CCM municipal training programs provide practical information at the cutting edge of municipal management and intergovernmental relations. Topics range anywhere from municipal budgets to team building. Here are a few of the sessions provided in the last year: : • Municipal Budgets • Excel 101 • Drug and Alcohol Testing Regulations for Supervisors • Cybersecurity • How to be an Effective Supervisor • Customer Service for Municipal Personnel • Ethics, Accountability, and Conflicts of Interest • How to Run Legal and Effective Public Meetings • A Practical Guide to Municipal Employee Relations Act (MERA) • Freedom of Information Act for Boards, Commissions, and Police/Fire
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meaningful professional development CCMO
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CCMO The job of a municipal official is complicated and demanding. To be successful officials need special skills and knowledge.
CCM understands how meaningful professional development can be. Continuing education is not only important for your current position, but also to your career path. Under the advisement and direction from experienced staff at Trinity College, the Certified Connecticut Municipal Official (CCMO) was developed. Nearly 80 CCMOs graduated in the first two years of the program! Philosophy of CCMO Program: • To be competent in a variety of areas • Developed for the individual, the organization, and the community to achieve a standard of excellence • Blends the best of the worlds of practice and theory • Training led by associations, recognized experts, and college faculty To reward your commitment of furthering your education, CCM proudly offers the CCMO program. Now, you can become a Certified Connecticut Municipal Official. Open enrollment takes place twice annually for two class start dates per year: January 1 and July 1. Visit www.ccm-ct.org/CCMO for details on requirements and how to get started on becoming certified.
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because experience and integrity count Municipal Consulting Service
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Municipal Consulting Service MCS assists CCM members, their school districts, and local public agencies with a full complement of essential services. Services provided include: •
Grant writing and researching
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RFP drafting
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Project management
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Operational reviews
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Change implementation
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Organizational studies
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Strategic planning
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Finance and budgeting
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Purchasing
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Facilities management
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Temporary staffing
MCS services are provided by highly qualified consultants with a variety of experience working with and for local governments and school districts. Contact: Andrew R. Merola, BEP, CEP CCM Member Resource & Program Development Manager Phone: 203.498.3056 • Email: amerola@ccm-ct.org
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ensure that only the best candidates become part of Connecticut’s local governments. Municipal Consulting Services
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Executive Search Executive Search: Let us help you find, evaluate, and recruit the best candidates to fill the executive level openings in your municipality.
CCM members know that their personnel are their most valuable and indispensable assets. When seeking to hire key executive level personnel - municipal CEOs, department heads, etc. - they understand that an exceptional leader can make a significant difference in their communities. Recognizing that hiring the best people requires both a significant investment of time and effort as well as a trusted partner, CCM has added executive recruiting to our Municipal Consulting Service (MCS). CCM members can count on CCM to ensure that only the best candidates become part of Connecticut’s local governments. When a CCM member municipality engages MCS Executive Search to recruit a candidate, we will do two things:
Contact: Andrew R. Merola, BEP, CEP CCM Member Resource & Program Development Manager Phone: 203.498.3056 • Email: amerola@ccm-ct.org
First, we will walk you through our structured process to find, evaluate, present, and recruit the best available candidates for your position. Second, we will remain flexible to better respond to unique circumstances that arise or specific requests you have as your partner in this process. No other entity understands local governments better than CCM. Although situations vary, we guarantee that our service will deliver an exceptionally well-qualified candidate who is extremely well-suited to fit your community’s needs.
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predictable cost for comprehensive services. Drug & Alcohol Testing
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Drug & Alcohol Testing “I would recommend utilizing CCM’s program for any testing needs.” -HR Associate, Naugatuck
CCM’s Drug and Alcohol Testing Consortium was created in 1996 to assist CCM member municipalities with all the testing and management services necessary for compliance with Federal Department of Transportation (DOT) drug and alcohol testing regulations as well as pre-employment screening. The program offers towns and cities all the advantages of being in a random testing pool. By joining the consortium your workers are pooled with other municipalities. This reduces your administrative burden while maintaining the deterrent of random testing. CCM has expanded the Consortium’s Drug & Alcohol testing program beyond the federally-mandated testing of public works employees. The expanded Drug & Alcohol Testing Consortium is offered to CCM members for the following departments where the need for safety is critical: •
Police departments
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Fire departments
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Emergency personnel
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School bus drivers
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Public works personnel not performing safetysensitive functions, including supervisors, parks and recreation administrative staff, and testing covered by the federal Transit Authority
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Staff of local public agencies
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Van drivers
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energy purchasing / street lighting ESPC / Microgrids Energy Savings
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Energy Savings “CCM provided East Hartford with a turnkey solar solution.“ - Mayor, East Hartford
CCM Energy is a multi-service program that helps CCM-member municipalities, their school systems, including all regional school districts, and local public agencies save money on annual energy-related costs. CCM Energy: • Reduces the cost of electricity and natural gas through strategic competitive energy purchasing • Assists municipalities with the purchase and maintenance of streetlights and upgrade to LED technology • Provides owners representation services for Energy Saving Performance Contracting and microgrid projects CCM Energy offers long-term Power Purchase Agreements and Virtual Net Metering Credit Agreements: • Multiple completed solar pv projects with millions in long term savings • Long-term, fixed-price, low-cost power • Long-term, fixed-price, low-cost natural gas • Open, continuous enrollment
ENERGY ELECTRICITY | SOLAR PV | NATURAL GAS | STREETLIGHTING
ENERGY ELECTRICITY | SOLAR PV | NATURAL GAS | STREETLIGHTING
• Has saved local governments tens of millions of taxpayer dollars
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get more grants GrantFinder
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GrantFinder Like most municipalities, you want grants, you need grants, but you’re not sure how to get grants.
If the path to municipal grants seems confusing, CCM has the answer: GrantFinder, an online, searchable database of federal, state, corporate and foundation grants. Available exclusively to members of CCM, this service allows municipal officials to search within the universe of grants available to local governments. Benefits include: • Ability to create and save searches and search results • Email alerts for updated results for saved searches
Let us help.
• Six search filters • Real-time information updated daily • Access to grants as far back as 12 months and more than two years in advance • Searching more than 3,300 federal, state and foundation grants • Personalized weekly notifications • Customer support 9 am to 11 pm EST, Mon - Fri, plus email support 24 hours per day As a statewide association, CCM is able to offer its members annual subscriptions to GrantFinder as part of their annual membership. For additional information contact Andy Merola, (203) 498-3056, or amerola@ccm-ct.org.
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a solution to the soaring cost of prescription drugs — at no cost to the town or city Discount Prescription Drug Card Program
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Discount Prescription Drug Card Program “The savings of almost $130,000 has enabled the card users to receive relief from the continued
Many residents face the challenge of high cost prescriptions. Now it is possible for municipalities to offer savings to residents who are without health insurance or a traditional pharmacy benefit plan. The Prescription Discount Card is easy to use and can be used any time a prescription is not covered by insurance.
rising costs of medical care. Many of these
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FREE enrollment for residents
dollars have been utilized
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Average Savings of 45%
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No age requirements — all family members are covered under one card
vital to many of our
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No income requirements
families. Our desire to
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No limits on how many times you use the card
subscribe to this program
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Even pet medications are covered (prescriptions must be filled at regular retail pharmacy)
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Additional discounts on vision, LASIK, and hearing services
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Local and national pharmacies participate
in other ‘staple’ purchases
has obviously given us the kind of results initially hoped for.” -Mayor, East Haven
This program is offered in a joint effort by your municipality and CCM.
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find the talent you need to fill open positions today Municipal Job Bank
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Municipal Job Bank Recent Postings Include: • Town Manager • Town Planner • Director of Finance • Controller • Director of Health • Accountant
The Municipal Job Bank provides a convenient place to post municipal job openings. This online source specializes in employment opportunities in municipalities and local public agencies across Connecticut. The site is accessed by colleagues across the country and by other interested members of the public. All of the job listings are posted on the website for 45 days. We also post RFPs and RFQs on the site. A fee is charged based on the ad copy. Each year CCM advertises hundreds of positions and RFP/RFQs from towns, cities, associations, organizations, councils of government, and companies across CT, MA, ME, NH, RI, VT, and as far as AK!
• Chief of Police
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a complete IT solution for municipal governments IT in a Box
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IT in a Box IT in a Box can customize plans depending on the number of your employees and the size of your municipality’s technology infrastructure. This customization makes IT in a Box affordable for your budget, from the smallest town to the largest city.
Through Sophicity, CCM now offers a service, “IT in a Box,” which provides cities and towns with state-of-theart information technology tools supported by experienced, highly skilled IT professionals. From backing up and securing your data to modernizing your website, it’s tough for cities to invest in the right technology and hire the best professional expertise to guide them along. But those investments need to happen. Otherwise, your data and municipality’s operations are at risk. To address these needs cost-effectively without taking any shortcuts, we helped create a packaged technology service that we call “IT in a Box.” Choose from any or all of the following: • Cybersecurity and Computer Maintenance • 24x7 Helpdesk • Data Backup and Disaster Recovery • Records / Document Management and Email • Video Archiving • Policy and Compliance • Website • Vendor Management and Procurement
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what can we help you with today? Other Member Services
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Other Member Services • U.S. Communities Purchasing Program – This program aggregates the purchases of participating governments and agencies looking for the best overall supplier of government pricing. • StreetScan Pavement Management Program – This program provides towns and cities Smart City pavement inspection and management services that are fast and affordable. • Fireye Intelligent Boiler Controls – The NX-M2G intelligent boiler solution that eliminates waste cycling, reducing energy use and energy cost (up to 25%). • Cyber Security Situational Awareness – We provide access to White and Green Cybersecurity Advisory Bulletins from Multi-State Information Sharing and Analysis Center (MSISAC). • College & University Partnerships - CCM member municipalities (including all employees, elected and appointed officials, and board/commission members) receive a tuition discount at our partner institutions. • BankCard Services - Bankcard Services is a leading provider of low cost merchant services specializing in secure, fast, and affordable payment solutions. Deborah Winick | (860) 559-9428 deewinick@gmail.com • FraudHL - Fraud HotLine is an anonymous and confidential whistleblower reporting service for potential fraud, ethical issues, and other concerns. Employees, volunteers, board members, and others within the organization may submit a report 24-hours a day via web or phone call. • IT in a Box! - Through Sophicity, CCM now offers a service, “IT in a Box,” which provides cities and towns with state-of-the-art information technology tools supported by experienced, highly skilled IT professionals.
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delivering value & rate stability year after year Risk Management
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Risk Management CIRMA is Connecticut’s leading provider of municipal risk financing and risk management services. A member-owned and governed agency, CIRMA provides high quality insurance for municipalities, school districts, and local public agencies. CIRMA provides Workers’ Compensation and Liability-Auto-Property coverage through its two risk-sharing pools. It also offers Heart & Hypertension claims services to municipalities, and claims administration and risk management services to self-insured municipalities. CIRMA’s financial and insurance expertise has built a financially strong, efficient organization that provides: • Assured rate stability, • Open availability, and • Expert risk control and claims services.
CIRMA’s coverages, claims services, and risk control services are all tailored to the unique needs of Connecticut’s municipalities and schools. CIRMA’s state-approved CIRMAcare® Medical Care Plan provides municipal employees a gold standard of care for work-related injuries. CIRMA’s underwriting staff work directly with members to make sure exposures are appropriately covered, at a price that fits the realities of their budgets. CIRMA operates locally in the state with offices in New Haven and Hartford. CIRMA’s in-house claims staff ensures that claims are handled promptly with expert understanding of Connecticut’s legal environment and the needs of its members. CIRMA’s risk management staff delivers tools, training, and guidance to members for controlling the many risks they face, ultimately enabling members to better control costs.
For more information about CIRMA’s products and services, visit
cirma.ccm-ct.org 41
We come together for one common mission — to improve everyday life for every resident. Contact Us
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Contact Us Executive Staff
Joe DeLong Executive Director jdelong@ccm-ct.org 203.498.3010
Carolyn Ryan Executive Administrator cryan@ccm-ct.org 203.498.3012
Ron Thomas Deputy Director rthomas@ccm-ct.org 203.498.3022
Communications Staff
Kevin Maloney Director of Communications & Member Relations kmaloney@ccm-ct.org 203.498.3025
Christopher Gilson Communications Assistant cgilson@ccm-ct.org 203.498.3067
Matthew Ford Senior Communications Associate mford@ccm-ct.org 203.498.3021
Administrative Services Staff
Quanette Kirby Director of Administration qkirby@ccm-ct.org 203.498.3024
Dave Higgins Office Services Manager dhiggins@ccm-ct.org 203.498.3060
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Municipal Resource and Service Center Staff
George Rafael Director, Municipal Resource and Service Center grafael@ccm-ct.org 203.498.3063 Andy Merola Member Resource & Program Development Manager amerola@ccm-ct.org 203.498.3056 Brian West Principal Research Analyst bwest@ccm-ct.org 203.498.3077 Max Friedman Senior Research Analyst mfriedman@ccm-ct.org 203.498.3043 Savannah Blantz Research Analyst sblantz@ccm-ct.org 203.498.3055
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Beth Scanlon Member Engagement & Programs Manager bscanlon@ccm-ct.org 203.946.3782 Korbi Kelly-Banks Events & Marketing Administrator kkelly-banks@ccm-ct.org 203.498.3049 Abby Heinemeyer Education and Events Coordinator aheinemeyer@ccm-ct.org 203.498.3037 Alison Geisler CRM & Member Services Associate ageisler@ccm-ct.org 203.498.3029 David Drexel CRM & Database Administrator ddrexel@ccm-ct.org 203.498.3035
Public Policy & Advocacy Staff
Brian O’Connor Director of Public Policy boconnor@ccm-ct.org 203.498.3026
Sandra Amado Administrative Assistant samado@ccm-ct.org 203.498.3045
Randy Collins Advocacy Manager rcollins@ccm-ct.org 203.498.3053
Daniel C. Giungi Sr. Legislative Associate dgiungi@ccm-ct.org 860.305.6842
Michael Muszynski Advocacy Manager mmuszynski@ccm-ct.org 203.500.7556
Zachary McKeown Legislative Associate zmckeown@ccm-ct.org 860.462.9556
Donna Hamzy Advocacy Manager dhamzy@ccm-ct.org 203.843.0705
Finance and Human Resources Staff
Faith Brooks Director of Human Resources fbrooks@ccm-ct.org 203.498.3046
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Risk Management (CIRMA) Staff
David Demchak President & Chief Executive Officer ddemchak@ccm-ct.org 203.946.3034 Bruce Clinger Vice President for Claims bclinger@ccm-ct.org 203.946.3749
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CCM Board of Directors 2019
OFFICERS President, Michael Freda First Selectman of North Haven 1st Vice President, Luke A. Bronin Mayor of Hartford 2nd Vice President, Jayme J. Stevenson First Selectman of Darien DIRECTORS Elinor Carbone, Mayor of Torrington Thomas Dunn, Mayor of Wolcott Justin Elicker, Mayor of New Haven John A. Elsesser, Town Manager of Coventry Laura Francis, First Selectman of Durham Joseph P. Ganim, Mayor of Bridgeport Barbara M. Henry, First Selectman of Roxbury Matthew Hoey, First Selectman of Guilford Laura Hoydick, Mayor of Stratford Catherine Iino, First Selectwoman of Killingworth Matthew S. Knickerbocker, First Selectman of Bethel Marcia A. Leclerc, Mayor of East Hartford Curt Leng, Mayor of Hamden
W. Kurt Miller, First Selectman of Seymour Rudolph P. Marconi, First Selectman of Ridgefield Michael Passero, Mayor of New London Brandon Robertson, Town Manager of Avon John Salomone, Town Manager of Norwich Scott Shanley, General Manager of Manchester Erin E. Stewart, Mayor of New Britain Mark B. Walter, Town Administrator of Columbia PAST PRESIDENTS Neil O’Leary, Mayor of Waterbury Susan S. Bransfield, First Selectwoman of Portland Mark D. Boughton, Mayor of Danbury Herbert C. Rosenthal, Former First Selectman of Newtown HONORARY BOARD MEMBERS Leo Paul, Former First Selectman of Litchfield
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545 Long Wharf Drive, 8th Floor, New Haven, CT 06511
www.ccm-ct.org