CEDIA Education Brochure 2014 by CEDIA EMEA

Training & Curriculum Guide

Contents 1

Introduction

Career Paths

CEDIA Education Structure

Education Vouchers

Intro to Residential CI

Wired for Technology

Technician EST1 Boot Camp

Cables and Connectivity Workshop

Health and Safety

Home Technology Integrator Cards

Documentation and Site Skills

Technical School and EST2 Exam

Maths, Science and Engineering for Installers

Residential Networking

Audio, Video and Home Cinema for Installers

RF Distribution Systems/Control Systems

EST2 Certification Exam

20 - 21

EST2 Job Task Analysis

22 - 23

Networking School

Advanced Residential Networking

Wireless Residential Networking

Residential Networking Specialist Exam

Residential Networking Specialist Job Task Anaylsis

Structured Cabling Workshop

Structured Cabling Assessor

Home Cinema Design Workshop

Introduction to CAD

Designer Level 1 Certification Exam

36 - 37

Designer Level 1 Job Task Analysis

The Art of Project Documentation

Social Media for Business

Letâ&#x20AC;&#x2122;s Make Money

Standardising Your Business Model

Trade Supplier CEU Certified Training Courses

FAQs

Location Map

2013 AWARD WINNER Lifestyle Technologies

Introduction Welcome to the training and curriculum guide for the home technology industry brought to you by CEDIA (the Custom Electronic Design and Installation Association). At the heart of CEDIA is its commitment to education and training, and its determination to continually raise standards in the residential custom installation industry. CEDIA education offers a structured curriculum delivered by experienced industry experts. Our certification programme is recognised throughout the industry to promote to consumers that companies with CEDIA certified employees offer uncompromising quality and expertise. Furthermore, CEDIA now introduces the ECS (Electrotechnical Certification Scheme) card which allows EST2 certified individuals to prove competency on any construction site.

Training Needs Analysis If you are unsure about which courses might be right for you, CEDIA has introduced a Training Needs Analysis, a 5 minute on-line selfassessment which allows the education staff to review your existing knowledge and recommend the right education for your needs www.cediaeducation.com/training-needs

www.cediaeducation.com

We have a dedicated training centre at our UK headquarters in St. Neots, Cambridgeshire, which is centrally located between Cambridge and Bedford. This facility enables the Association to offer regular training courses. Whether you are new to the industry or simply looking to further your knowledge in a speciality area, CEDIA offers a structured curriculum programme and a career development path.

Career Paths CEDIA offers education and certification at every level. Whether you are looking for a foot in the door into this exciting industry or you are a seasoned industry professional, we have courses to educate you, and many levels of certification to demonstrate your ability to others. Newcomers to the industry If you want to discover more about the residential custom installation (CI) industry, we recommend you attend the one-day ‘Introduction to Residential CI and Integration’ course, or the ‘Wired for Technology’ course if you are an electrical contractor. This will provide you with basic industry knowledge to assist you establishing a career path in this exciting sector. Industry Competence The CEDIA global team is introducing a new ‘Gateway’ certification this summer. A formal CEDIA qualification, the Gateway program covers the complete cross section of our industry, from technical installation to design to business skills in one certification. Ideal for those within a sales / project management role, or those wishing to start up their own Custom Integration Company, the Gateway certification is valid for 5 years giving

2013 AWARD WINNER Grahams Hi-Fi

you enough time to map out your next steps for certification. Technical Competence CEDIA’s core values are created around the quality of work provided by our members, and to support this we have a comprehensive selection of courses aimed at preparing you for industry certification. Companies or individuals looking to get CEDIA Certified CEDIA now offers certification to meet the needs of everyone within the industry. If you want a fast track to getting your CEDIA Technical Certification, our one week ‘Technical School’ will teach you much of what you need to know to pass the EST2 Certification exam as well as prepare you to hit the ground running in your new job. Our new ‘Networking School’ can assist towards you gaining your Residential Networking Specialist certification. We also offer the Boot Camp for those new to the industry wanting to expand their technical knowledge prior to attending the technical courses. Each of our oneday courses are available separately for those who identify weaknesses in specific areas prior to taking certification. Companies or individuals who wish to develop their design skills CEDIA Designer courses are aimed at those individuals within the industry who have a design focus to their role. This still requires a large degree of technical knowledge, with the addition of preparing formal documents for the client and specifiers on a project. The ESD certification is

receiving a refresh for 2014 with the new global standardised exam being released later in the year. Individuals who would wish to develop their business skills. If you are the owner of your business or have an element of responsibility for the profitability of the business we have built a suite of courses which will help you. The ‘Let’s Make Money’ course focuses on the importance of business planning and provides the necessary building blocks with which to strategise your business. 'Standardising Your Business Model’ looks at ways in which you can generate further sales from existing customers and ensure you carry out less ‘free’ work, while the ‘Art of Project Documentation’ allows you to explore the key documents needed within a successful CI business.

CEDIA also puts on other education events throughout the year that are not listed in this guide. Keep an eye on our website for details.

2013 AWARD HIGHLY COMMENDED Henri Intégrateur Domotique

CEDIA Education Structure Newcomers to the Industry

Intro to CI / Wired for Technology

Industry Competence

Gateway Program and Certification

Technical Competence

Boot Camp, Technical Courses and EST2 Certification

Networking Competence

Networking Courses and Residential Network Specialist Certification

Design Competence

Designer Courses and ESD Certification

Business Skills Competence

Business Courses

Industry ‘Deep Dives’

CCent, CCNA, ISF, THX

CEDIA Education Vouchers As always, CEDIA is dedicated to support the training needs of its members. However, we realise that allocating the finances and the time for training staff can sometimes be challenging. We are addressing these challenges by introducing the Education Voucher Scheme which will give flexibility when budgeting for training, and will save money at the same time. The scheme is developed to benefit all of our members, regardless the size of the business, with package prices that will suit everyone’s training needs. There are several buying options:

One voucher - £169 +VAT 3 vouchers - £159 each +VAT 5 vouchers - £149 each +VAT

• Only redeemable against CEDIA Region 1 one–day training courses. • Non-refundable or exchangeable for any form of cash or credit alternative except as described above.

10 vouchers - £129 each +VAT

• Not replaceable if lost, stolen destroyed, or expired.

25+ vouchers - £99 each +VAT

• Courses are subject to minimum attendance requirement.

The vouchers are transferrable within your company and are valid for any CEDIA training courses within Region 1. Students wishing to sit a certification exam (such as EST2, ESD1 or Residential Networking Specialist) can book their exam in exchange for two vouchers. We are constantly working with our partners across the globe to negotiate deals which allow you to use your vouchers for a larger range of courseware and will continue to strive to increase the number of courses that the vouchers can be redeemed against, meaning your vouchers are increasing in value every week. Each voucher equates to a one-day course and currently we have 19 courses on offer.

Terms and conditions:

• Valid 24 months after the date of purchase. • Transferable within the company ONLY.

www.cediaeducation.com/vouchers

IDEAL FOR NEW ENTRANTS TO THE INDUSTRY

1 DAY COURSE

Intro to Residential CI

COURSE OUTLINE • What do we do as an industry? • An Introduction to the subsystems

Aimed at new entrants to the integrated home business, this CEDIA course will provide a grounding to enable participants to either find employment within, or start their own businesses in this growing industry. The course has been developed in response to individuals who want to pursue a career or start a business in the industry but are unsure where to start or what opportunities exist. The day is presented in a relaxed and informal style with lots of opportunity for discussion and questions. Though not technical, by the end of the day participants will have a good understanding about the scope of a project and will be able to decide upon their next step.

• Jobs in the industry and career paths • How do projects work? Introduction to the process and the team • The skills set necessary for the industry • Technical and Consumer trends What is shaping the industry? • Different CI business models • Who are your clients? • An introduction to Project Management: The Cost, Time, Benefit triangle

Individuals wanting to progress from this course can attend either - Technician EST1 Boot Camp - Technical School and EST2 Exam

All teaching is compatible with the CEDIA professional certification curriculum and forms a foundation to take your learning further. It is relaxed, interactive and backed up by real project documents

By the end of this course you will be able to: - Demonstrate through discussion a clear understanding of the current status of the residential technology industry.

For more details and to book this course, click here

- List the key skills for various industry job roles. - Describe the scope of a typical residential technology installation.

BOOK THIS COURSE

ELECTRICAL CONTRACTOR? All:

Attend our Wired for Technology introductory course

£100 (+ VAT) Includes : lunch and all day refreshments

£79 (plus VAT) - see page 6

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

1 DAY COURSE

Wired for Technology Aimed at Electrical Engineers and Electrical Contractors looking at entering the Smart Homes business, this CEDIA course will provide grounding in the Residential Custom Installation market (often known as Custom Installation or "CI") and explain the myriad possibilities for integrated technology in the home.

THE COURSE INCLUDES • Insight into Custom Installation/Smart Home Business • Explore opportunities for electrical contractors to expand their services into CI sector • Looks at the possibilities for integrated technology in the home

The day is presented in a relaxed and informal style with lots of opportunity for discussion and questions. Though not technical, by the end of the day, participants will have a good understanding of the scope of a typical CI project and will be able to decide upon their next step. This one-day course gives an insight into this fast growing industry and explores the opportunities there are for electrical contractors to expand their services into this sector. Individuals wanting to progress from this course can either attend the Technician EST1 Boot Camp and/or the one week Technical School and EST2 Exam. By the end of this course you will be able to: - Demonstrate through discussion a clear understanding of the current status of the residential technology industry and how it differs from the electrical installation industry. - List the additional skills required for various industry job roles over and above that of an electrical engineer. - Describe the scope of a typical residential technology installation.

All:

£79 (+ VAT) Includes : lunch and all day refreshments

Your Trusted Partner for Home Technology Training

DISCOUNTS Members of NICEIC and ECA are eligible for £20 discount. To receive your discount code contact us at education@cedia.co.uk

For more details and to book this course, click here BOOK THIS COURSE

EST2 Certification

CEDIA EST2 Certification is for those installers who work under supervision to install wiring, cables, components and devices for extra low-voltage electronics in residential applications. This includes home cinema, audio, video, home automation, radio frequency, telephone and data networks.

for more information emailinformation education@cedia.co.uk or book this course at online for more email education@cedia.co.uk or www.cediaeducation.com book this course online at

IDEAL FOR NEW ENTRANTS TO THE INDUSTRY 3 DAY PACKAGE

Technician EST1 Boot Camp

DAY ONE • Cables and Connectivity Workshop

DAY TWO Acquire the fundamental knowledge and skills necessary to get started in the residential electronic systems industry with Technician EST1 Boot Camp.

• Health & Safety assessment

CEDIA professionals can begin their careers in EST1 Boot Camp and then use the skills learnt to build a foundation for a successful career as a technician, designer, or even business owner. As a business owner, this is the ideal first course for a new employee. It will teach them what they need to know to be a useful member of the installation team on day one. The course will also teach the engineering and technical foundations necessary for an individual to go on to CEDIA’s one week Technical School and then the EST2 Certification examination.

• Documentation and Site Skill

DAY THREE

This comprehensive three-day session, delivered by CEDIA Certified Instructors, includes both classroom instruction and hands-on training including : - Cable and connector fundamentals. - Residential codes, standards, and jobsite safety. - Jobsite tools and techniques. - Jobsite professionalism.

Members:

£480 (+ VAT)

Members:

3vouchers

Non-Members:

£605 (+ VAT)

Includes : training materials, lunches and refreshments throughout the course

Your Trusted Partner for Home Technology Training

For more details and to book this course, click here BOOK THIS COURSE

IDEAL FOR NEW ENTRANTS TO THE INDUSTRY 1 DAY COURSE | 6 CEU POINTS

COURSE OUTLINE

Cables and Connectivity Workshop The need for a proper structured cabling infrastructure is essential in any custom installation project. Most homes provide little of the wiring needed for true system integration.

• Recognising the various cables and connectors • How various cables and connectors are used • Recommended connector termination methods

This workshop will show you the various cables and connectors used in integrated residential systems. You will learn how to terminate these and how to test and certify the installation. This will be an interactive workshop with practical exercises using a range of tools, test and certification equipment, giving you hands on experience.

• Practical exercises with various cables and connectors

The class will be based on the mixed needs of attendees and will aim to bring all students to the level required to pass the scientific elements of the EST2 exam.

• Basic testing methods for structured cabling

• The basics of structured cabling systems • Using patch panels and wall-plate modules

By the end of this course you will be able to : - Identify various cables and connectors used in integrated residential systems. - Terminate a number of key cable / connector combinations. - Describe how specific cable and connector combinations are used within a residential technology project.

For more details and to book this course, click here BOOK THIS COURSE

ELECTRICAL CONTRACTOR? Members:

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

Attend our Wired for Technology introductory course £79 (plus VAT) - see page 6

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

THE COURSE INCLUDES

1 DAY COURSE | 4 CEU POINTS

• Work at Height Specific regulations & questionnaire

Health and Safety

• Ladders & Steps, rooftop safety and harness use

CEDIA is an accredited ECS (Electrotechnical Certification Scheme) Health and Safety assessment centre and this oneday course is designed to help you understand the necessary site competency skills needed within the industry.

• Practical scenarios on Working At Heights elements

At the end of the course, if you do not already have a valid H&S assessment, you may sit the Health and Safety Assessment. On successful completion of the exam, you will be eligible to apply for the appropriate ECS Card which will reflect your current qualifications.

• Manual Handling practical session

• Manual Handling Specific regulations & questionnaire

• Asbestos Awareness specifics & questionnaire

Anyone who has successfully passed the Health and Safety Assessment, and has a valid EST2 certification, will be entitled to the new Home Technology Integrator card available only through CEDIA. This comprehensive one-day session, delivered by specialised H&S Instructors, includes both classroom instruction and handson training. For this course you would need to bring : - Laptop computer. - National Insurance Number. - Any form of picture ID. All teaching is compatible with the CEDIA professional certification curriculum and forms a foundation to take your learning further. It is relaxed, interactive and backed up by real project documents

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

10 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

ECS RELATED DISCIPLINE CARD

Home Technology Integrator ECS Cards CEDIA has collaborated with the ECA to bring you the Home Technology Integrator ECS card. This is a related discipline card provided by the ECS and CEDIA which entitles you to work on a building site. The qualifying criteria for the card are that: - The holder must have passed the ECS Health and Safety assessment (included in the CEDIA one-day H&S course at St Neots) within the last 2 years. - The holder must have passed the CEDIA EST2 qualification within the last 3 years.

CEDIA Member card

- If the holder took the EST2 qualification prior to January 2011, we must see evidence that their CEU (CEDIA Education Units) points have been maintained. If you or any of your team carry out work on a building site you need to be able to prove competency to the Health and Safety Executive (HSE) in the event of a site check or accident. Failure to do this can result in you and your team not being able to work whilst investigations take place and this can cost a lot of money. At CEDIA we are committed to ensuring you have the necessary qualifications before achieving the desirable ones.

Non-member card

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Documentation and Site Skills Understanding project documentation and its role in the installation process is key to a successful (and profitable) project. While 'paperwork' can be the dread of many skilled technicians the ability to read, process and understand all key documents within a project is a vital skill for technicians. This course examines the documents commonly found in a residential technology project. Students can expect to leave with a solid understanding of these documents and how they relate to their job of work.

• The importance of documentation • Reading and understanding drawings and schematics • The role of documentation in delivering profit • Planning a day on-site Tools, PPE and other equipment needed • Behaviour in clients' homes • Avoiding client problems through effective

While working on-site there are a wide range of interpersonal skills that are also needed for success. Working on a 'Construction' site requires a number of special skills, whilst working in occupied premises can also deliver a wide range of hazards, both physical and commercial. During this course we will discuss all of these topics sharing tips, skills and advice from seasoned professionals. The class will be based on the mixed needs of attendees and will aim to bring all students to the level required to pass the scientific elements of the EST2 exam. Objectives : - Use common site documentation when installing common residential technology equipment. - Explain the tools and practices used on-site and describe how racks are chosen and built for AV equipment.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

12 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

DAY ONE

5 DAY PACKAGE | 3 HOUR EXAM

Technical School and EST2 Exam

• Maths, Science and Engineering for technicians

DAY TWO • Residential Networking

Aimed at individuals with some or little industry experience who wish to become CEDIA EST2 Certified, this course will cover almost the complete examination curriculum as well as applying the theory to real-world situations. The package is built up of existing CEDIA courses and, in conjunction with EST1 Boot Camp covers around 90% of the curriculum. Newcomers who complete the course will have enough knowledge to hopefully pass the exam at the end of the week. There will be lots of time during the week for individual questions and topic reviews.

DAY THREE • Audio, Video and Home Cinema for Installers

DAY FOUR • RF Distribution Systems / Control Systems

DAY FIVE • Exam revision and EST2 Exam

A one-day practical session is included where we will look at basic audio and video calibration. Another practical session will include the setting up of a basic IP network.

Members:

£960 (+ VAT) 6 vouchers

Non-Members:

£1210 (+ VAT)

Includes : training materials, lunches and refreshments throughout the course

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Maths, Science, and Engineering for Installers Basic maths, science and engineering skills are an essential part of any technician's toolbox. The ability to understand the technical workings of a system by applying scientific calculations is vital for the design and installation of any home technology application.

• Understanding and using fractions • Understanding and manipulating formulae • Working with triangles - Pythagoras Theorem • Percentages and ratios • Waves, frequency and wavelength • Electricity and electrical theory • Common communication protocols

This one-day course starts with the most basic mathematical and engineering skills and applies them to the world of residential home technology. The class will be based on the mixed needs of attendees and will aim to bring all students to the level required to pass the scientific elements of the EST2 exam. By the end of this session you will be able to : - Deploy the basic maths, engineering principles and calculations required for the correct installation of both physical and electrical devices in a residential technology installation.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

14 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

• Understanding the 7 layer OSI Model and how it relates to networking (essential learning)

Residential Networking This course forms the first day of the Networking School (see page 22). It also covers the IP Networking parts of the curriculum required for the EST2 exam for installers. The purpose of this course is to provide a foundation for understanding IP (Internet Protocol). It is appropriate for both beginners and individuals looking to formalise and increase their IP networking knowledge. With the vast majority of subsystems now having the ability to be converged over an IP network, this is arguably the most important topic in which to make sure you have a solid foundation. Objectives : - Discuss the importance of the growth in IP networking. - Explain common networking protocols such as TCP, UDP, DHCP.

• Applying the OSI model to residential network structure and setup • Recognising and understanding basic network hardware • IP Addressing - using the right addresses for the right job • Basic network troubleshooting • By the end of this course, participants should be able to: explain common network protocols such as TCP, UDP, IP, DHCP, DNS, and NAT, understand the functions of a consumer router in a wired environment and begin basic troubleshooting in a consumer level IP network.

- Select, install and configure consumer routers for wired environments. - Create and implement IP addressing schemes for connected hosts. - Create system documentation for IP networks.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Audio, Video, and Home Cinema for Installers

• How video pictures are created • Interlaced vs. Progressive pictures • Display technologies • Choosing the right display • Video scaling

If you're interested in adding audio, video or home cinema to your business model or have tinkered with them in the past, this course is the ideal way to consolidate your prior skills and knowledge into a professional approach to this fundamental part of the CI market. Aimed at new Home Technology Integrators and more experienced installers from other electronic industries, this session contains the most important technical information, basic design principles and the installation practices required.

• Video calibration • What is sound? • Dynamic range considerations • Loudspeaker types • Sound processing and amplification • Audio setup & calibration

Topics covered include design and installation practices for highest fidelity, the basics of home cinema setup and calibration basics. The day is split into two sessions, the morning is spent in the classroom discovering the theory behind the technology. The afternoon is entirely practical where students will assemble, connect and calibrate a full home cinema. Objectives : - Describe how pictures and created, moved and displayed. - Describe how loudspeakers create sound from electronic signals. - Install audio system for best performance. - Perform basic calibration of audio and video for home cinema. All teaching is compatible with the CEDIA professional certification curriculum and forms a foundation to take your learning further. It is relaxed, interactive and backed up by real project documents

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

16 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

RF Distribution Systems / Control Systems

• The RF spectrum • Frequency and wavelength relationships • RF system components • RF distribution methods

RF distribution offers a wide range of signal distribution possibilities covering radio and TV in both analogue and digital formats. Modern digital TV services mean a single coax cable can offer more than 100 channels of entertainment including HD broadcasts.

• Basic RF system design

Many homes already have some coax installed and this course explains, in detail, how coax can be used to move signals around the home, how signals from various sources can be combined and distributed around the home, and how installers can ensure robust performance from a coax network.

• Macro writing

• Control technologies • IR vs. RS232 vs. IP control • IR learning and remote consolidation

• Integration basics

In addition, the course covers a number of key technologies involved in whole-house system integration through combined control. This subject opens with IR control and moves on to RS232 and IP. The course concludes with exercises in IR learning, combining handsets into 'Universal' remotes and writing robust and efficient chained commands or 'macros'. Objectives : - Describe the various uses for coaxial cable distribution. - Outline each distributed service and the principles of modulation. - Perform a simple RF signal level calculation and describe the various methods of equipment control.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

2013 AWARD WINNER Sensory International

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EXAM PREPARATION

1 DAY | 3 HOUR EXAM

EST2 Certification Exam Aimed at people who wish to become CEDIA EST2 Certified and intended for member companies to boost their listing on the Finder Service online (companies employing at least one CEDIA Certified individual feature higher on the results page). Candidates are expected to attend with a list of topics that they require clarification on. This is not a course - the only subjects that will be covered will be in response to the questions from attendees.

• If you are considering taking this exam without attending the preceding EST1 and/or EST2 courses, please ensure you have read through and are happy with the course curriculum. The revision session included with the exam is designed to revise any small questions you may have rather than whole sections and, due to its short nature, cannot cover the entire syllabus.

The exam is held in the afternoon and comprises 125 multiple choice questions to be completed in three hours.

Members:

£250 (+ VAT) 2 vouchers

Non-Members:

£375 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

JOB TASK ANALYSIS (JTA)

CEDIA EST2 Examination DOMAIN I : GENERAL TECHNICIAN ROLES AND RESPONSIBILITIES Task 1: Maintain a "safety first" mindset by understanding and following personal and property safety procedures and preventing accidents in order to prevent harm to self and others. Knowledge of: 1. Applicable local and regional codes/articles specific to personal safety and accident prevention (both on-site and off) 2. Applicable national/local electrical codes specific to personal safety and accident prevention 3. Applicable construction codes specific to safety and property protection 4. Motor vehicle safety and accident prevention 5. Basic first aid treatments and procedures for minor incidents 6. Emergency procedures for major incidents 7. Typical on-site safety meeting: types of information, rules and procedures 8. Company safety policies 9. Proper use and care of hand and power tools 10.Proper use and care of ladders and scaffolds Skill in: 1. Interpreting applicable codes/laws 2. Analyzing a situation and choose/apply the correct solution 3. Recognizing potentially hazardous situations and react accordingly 4. Basic first aid techniques 5. Emergency procedures, necessity of licensure to administer treatment 6. Operating a motor vehicle safely 7. Operating job related heavy equipment (personnel lifts, etc...) safely 8. Care and use of common personal protective equipment 9. Safe use of hand and power tools 10.Safe use of ladders and scaffolds Task 2: Represent the company by demonstrating appropriate professional behavior, reporting work activities, and engaging in best practices. Knowledge of: 1. Typical company reporting methods 2. Typical employment (HR) issues 3. Company management structure and chain of command (communications) 4. Timecards, work/change orders (daily, ongoing personal, and project tracking reporting methods) 5. Personal/Professional behavior and appearance 6. Workplace/jobsite etiquette and professionalism 7. The importance and necessity of typical employment procedures Skill in: 1. Reading and interpreting common company documents 2. Using personal and project tracking/reporting methods

The CEDIA Training courses noted below address multiple exam task areas. It is imperative that the student refer to this exam blueprint to assess where their strengths and weaknesses are and prepare accordingly prior to taking the examination.

3. 4. 5. 6.

Following directions accurately Using clear, concise communications Handling difficult situations/conflict resolution Working well with builders and other trades

Task 3: Use project documentation by interpreting, creating or modifying appropriate field documents as required, in order to confirm compliance with design specifications. Knowledge of: 1. Proposals, bill of materials, pick list, inventory logs 2. System overviews/summaries (functional) 3. Architectural plans (floor, elevation, detail, etc.) 4. Schedules (time, wire, materials, etc..) 5. Charts 6. Design/Engineering drawings (block diagrams, line drawings, point-to-point schematics, cabinetry, mechanical, etc.) 7. Instruction and service manuals 8. Understand the importance and proper use for typical field documents 9. Basic redline procedures and document updates Skill in: 1. Reading and interpreting typical field documents 2. Creating necessary documentation that is clear and concise for others to follow 3. Modifying documentation properly using approved methods 4. Assisting project supervisor in document revision (redlines) / as-built 5. Writing clearly and legibly Task 4: Compute project related data using relevant technical and mathematical equations, terms, and principles in order to ensure successful completion of work. Knowledge of: 1. Algebra 2. Geometry 3. Electronics/industry specific math 4. Decibels (dB) 5. Fractions/decimal (conversion) 6. Ohms Law 7. Basic electricity and power management (i.e., high voltage types, outlets types, power supplies, power distribution, etc...at national/regional level) 8. Basic audio – analog & digital (i.e., signal types, levels, frequencies, noise, bandwidth etc...) 9. Basic video – analog & digital (i.e., signal types, levels, bandwidth, etc...) 10.Basic communications (i.e., telephone, intercom, signal types, signal levels/voltages, RF, etc...) 11. Basic data and networking (i.e., signal types, bandwidth, IP, etc...) 12. Basic control systems (data rates, polarity, relays, contact closure, voltage, metadata, feedback) Skill in: 1. Interpreting typical industry related mathematics 2. Interpreting typical industry related

terminology 3. Understanding when and how to properly use industry specific mathematics 4. Understanding when and how to properly use industry specific terminology 5. Solving typical industry related problems using proper mathematic equations 6. Converting fractions to decimals and decimals to fractions 7. Application of Ohms Law DOMAIN II : INFRASTRUCTURE (PRE-WIRE & TRIM-OUT) Task 1: Pre-wire an electronic system as specified in order to facilitate proper performance of audio, video, control, and related subsystem devices. Knowledge of: 1. Cable/wire types, applications 2. Construction/structural techniques/requirements/issues 3. Device installation techniques (“Prewire / First Fix”) 4. Device placement 5. Wire dressing 6. Ventilation 7. Space requirements 8. Suspended/hanging device requirements 9. Outside service provider requirements if applicable (Telco/CATV/ISP/SAT) / Demarcation Point 10.Fire rated back boxes and other special circumstance devices and provisions 11. Wire/cabling identification (types/labeling) Skill in: 1. Installing proper wire/cable for a specific purpose as specified 2. Understanding of proper installation methods/requirements of cabling and devices 3. Installing mounting devices (rings, brackets, backboxes, etc...) 4. Relating theory to practical applications 5. Deductive reasoning, problem solving, application of theory 6. Hand and power tool usage 7. Communicating with other trades proficiently 8. Understanding outside service provider requirements (Telco, CATV, ISP, SAT) Task 2: Trim-out an electronic system by labeling, terminating, and testing cables and properly mounting and installing trim related devices in order to support installation of audio, video, control, and other subsystem devices. Knowledge of: 1. Termination methods of needed cable, connector and signal types 2. Types of termination tools, and their appropriate use 3. Applicable codes and standards specifically related to "Trim-out / Second Fix" activities 4. Typical "Trim / Second Fix" related tools and their proper use 5. Test tools, verifying results Skill in: 1. Properly terminating all common cable/connector/signal types

2. Identifying and using typical termination devices and tools 3. Interpreting applicable codes and standards 4. Testing/verification of terminations and signal quality 5. Troubleshooting and correcting, based on test results 6. Using label makers 7. Proper cable installation, and dressing 8. Reading/filling out cable schedules DOMAIN III : EQUIPMENT MOUNTING Task 1: : Install equipment into a rack or cabinet while providing for proper ventilation, power management, and mounting considerations in order to facilitate ease of use and maximum performance. Knowledge of: 1. Cabinet design and construction 2. Proper equipment layout and mounting techniques 3. Safe and secure equipment mounting 4. Rack and cabinet ventilation (active and passive) 5. Ventilation requirements for specific equipment 6. Risks associated with improper ventilation 7. Rack construction and accessories Skill in: 1. Identifying various cabinet parts 2. Laying out equipment properly in a cabinet (best practices) 3. Mounting equipment/accessories in racks and cabinets 4. Assembling rack/equipment systems 5. Identifying different rack types/specific uses 6. Installing ventilation equipment 7. Proper cable/interconnect management Task 2: Physically mount system components such as cameras, flat panel displays and projectors by installing the proper brackets, housings and mounting hardware in order to provide proper performance and safety. Knowledge of: 1. Types of display mounting brackets and their uses 2. Types of projector mounting brackets and their uses 3. Types of camera mounting brackets, housings and their uses Skill in: 1. Installing various types of display brackets and mounting devices 2. Installing various types of projector mounting hardware and devices 3. Installing various types of camera brackets, housings and mounting devices Task 3: Install power management devices such as surge suppressors, battery backups, and power conditioners in order to ensure safe and maximized performance of installed systems. Knowledge of: 1. Basic device recognition 2. Basic device purpose 3. Basic electricity and electrical distribution Skill in: 1. Properly installing power devices and equipment as permitted by law 2. Basic set-up and use of power devices and equipment

DOMAIN IV : AUDIO/VIDEO SYSTEMS Task 1: Set up audio devices such as sources, amplifiers, and speakers in order to produce a desired listening experience. Knowledge of: 1. Basic audio device recognition (Analog & Digital) 2. Basic audio device purpose 3. Basic signal flow and cable characteristics (Analog & Digital) Skill in: 1. Identifying audio devices and components, and their interconnections 2. Basic installation of audio related devices and equipment Task 2: Set up video devices such as sources and displays, in order to produce a desired viewing experience. Knowledge of: 1. Basic video device recognition (Analog & Digital) 2. Basic video device purpose ( Analog & Digital) 3. Basic signal flow and cable characteristics (Analog & Digital) Skill in: 1. Basic installation of video devices, interconnects, and accessories DOMAIN V : COMMUNICATIONS (TELEPHONY, DATA, CCTV, AND RF) Task 1: Set up basic telephony devices such as handsets and intercoms in order to establish basic voice communication. Knowledge of: 1. Basic phone/communication device recognition (includes doorbells, intercoms, etc.) 2. Basic phone/communication devices (purpose) Skill in: 1. Basic installation and configuration of phone/communication devices Task 2: Set up basic data network devices such as switches and routers in order to facilitate basic data communication. Knowledge of: 1. Basic data device functionality Skill in: 1. Basic installation and configuration of data network devices Task 3: Set up basic security and surveillance devices such as cameras and sensors in order to provide basic monitoring of secured areas. Knowledge of: 1. Basic CCTV/Security devices (recognition) 2. Basic CCTV/Security devices (purpose) Skill in: 1. Basic installation of CCTV/Security devices Task 4: Set up terrestrial antenna, cable and satellite (RF) TV systems, distribution and equipment in order to provide proper reception of TV signals.

(recognition) 2. Basic antenna/cable TV/satellite TV (purpose) Skill in: 1. Basic installation of antenna/cable TV/satellite TV related devices 2. Basic set-up and use of antenna/cable TV/satellite TV related devices DOMAIN VI : INTEGRATED CONTROL SYSTEMS Task 1: Set up basic control devices such as remotes, keypads, volume controls, touch screens in order to allow user control over electronic devices and systems. Knowledge of: 1. Basic control devices (recognition) 2. Basic control devices (purpose) 3. Basic control protocols and methods 4. Interface technologies (RS232, RS485, RF, IR, contact closure, relays, IP) Skill in: 1. Basic installation and setup of control related devices DOMAIN VII : SYSTEM VERIFICATION AND TESTING Task 1: Review the installed system in order to confirm compliance with design specifications Knowledge of: 1. All system components and how they relate to the overall system functionality 2. System wiring, termination, and signal flow 3. Proper system operation 4. Audio and video formats, resolution, data rate, surround modes 5. Basic calibration procedures and terminology (Audio & Video) Skill in: 1. Deductive reasoning 2. Interpretation of results 3. Understanding and using equipment and all associated devices 4. Reading instruction manuals 5. Verifying component operation 6. Navigating menus 7. Systematic, methodical procedures 8. Documenting results accurately 9. Using appropriate test equipment; meters, continuity, data rate, RF, etc. Task 2: Verify system performance by testing device and system functionality in order to confirm proper operation. Knowledge of: 1. Techniques and methods for troubleshooting devices/systems 2. Basic understanding of methods to correct problems 3. Commonly used test equipment 4. Common failure modes 5. Troubleshooting techniques Skill in: 1. Using appropriate test equipment 2. Deductive reasoning 3. Diplomacy/tact, accountability, and patience on the jobsite 4. Basic troubleshooting

Knowledge of: 1. Basic antenna/cable TV/satellite TV devices

3 DAY PACKAGE | 18 CEU POINTS

Networking School TCP/IP has become the dominant communications and media transmission protocol for our industry. It is essential that everyone who works in the technical side of our industry understands both the theory and practice of IP. In addition, with wireless infrastructures being asked to handle ever more demanding applications, it is also critical that these are designed and implemented in a robust and reliable fashion. To meet these demands, CEDIA has created a whole suite of IP Networking courses and the Residential Networking Specialist Crediential. By the end of this course, attendees should be able to implement TCP/IP connected hardware in 95% of the situations encountered in a residential environment.

Day One : Residential Networking (see page 15) This day has been created to meet the demands of anyone who requires a comprehensive foundation on the topic. It is also suitable for anyone who wishes to take their on-site practical experience and formalise it from an engineering perspective. Day Two: Advanced Residential Networking (see page 24) This course has been created as either a follow-on from the CEDIA IP Theory and practice course (Day 1), and looks at Network Security, segmenting the network for performance and remote access from The Internet. Day Three: Wireless Residential Networking (see page 25) 802.11x wireless networks have become pervasive both for streaming data as well as allowing control of equipment. Often unpredictable and rarely straightforward it is becoming essential that installers and designers alike who work in the technical side of our industry understand both the theory and practice creating reliable wireless networks. This course has been created for anyone who needs to understand the design and implementation of wireless networks. Using a combination of classroom teaching and hands-on workshop sessions working in small groups, the three-day course will introduce, explain and allow delegates hands-on experience with a range of networking products. The course will run from 09.30 to 16.30 each day and is limited to 12 participants. This three-day course covers all the IP and Wireless Networking content necessary for the CEDIA EST2 and Designer Level One Certification Exams and provides much of the groundwork for attendees to go on to take the Residential Networking Specialist Exam.

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THE COURSE INCLUDES

DAY ONE - OBJECTIVES

• Individuals who are already either Installer Level 1, or EST2 certified that wish to prepare for the CEDIA Designer Level 1 exam

• Discuss the importance of the growth in IP networking

• Individuals with at least three years industry experience looking to take their first steps into structured integrated systems design

• Create and implement IP addressing schemes for connected hosts

• Experienced residential system designers looking to formalise their existing knowledge, learn from their peers and discover current technologies and future trends • Experienced technical Project Managers looking for additional structure and perspective to add to their processes

• Explain common networking protocols such as TCP, UDP, DHCP • Select, install and configure consumer routers for wired environments

• Create system documentation for IP networks

DAY TWO - OBJECTIVES • Define and implement port address translation • Describe and implement a VPN • Identify what network segmentation is, and when it should be used • Configure network segmentation using subnet masking and routers • Describe and identify the proper usage of VLANs and QoS • Define Multicasting / Broadcasting, Flooding / Storm Control, RSTP (Rapid Spanning Tree Protocol) • Determine when a Cisco Certified Engineer is required on a project • Define the role of software, hardware, and wetware in the client’s environment

DAY THREE - OBJECTIVES • Describe the current 802.11x wireless network technologies and explain their benefits • Select the appropriate 802.11x wireless networking product to meet performance requirements • Configure 802.11x wireless devices with the correct SSID, channel selection, encryption standard, and security setting All teaching is compatible with the CEDIA professional certification curriculum and forms a foundation to take your learning further. It is relaxed, interactive and backed up by real project documents

For more details and to book this course, click here BOOK THIS COURSE

Members:

£485 (+ VAT)

Members:

3vouchers

Non-Members:

£635 (+ VAT)

Includes : training materials, lunches and refreshments throughout the course

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 23

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Advanced Residential Networking

• File sharing between IP connected devices • Remote access with Dynamic DNS • The Client - Server model

Students who have completed the Basic Residential Networking course are now ideally placed to study this more advanced course which builds on the knowledge and skills previously gained. Once the basics of IP Networking are understood (hint: Can you confidently explain layers 1-3 of the OSI model?) there are many options to extend IP networks and create a truly integrated home environment. Media sharing, remote monitoring and whole-house control are just a few of the possibilities that more advanced networks can deliver. With residential networks becoming more complex it is vital that home integration engineers fully understand and can confidentially install networks that are robust and secure. This course delivers the knowledge & skills required to start building more complex networks. The course is also ideal for those working towards the CEDIA Residential Networking Specialist certification.

• 'Ports' and 'Services' • Access to LAN devices from the WAN via Port Forwarding • Securing external access using VPNs (Virtual Private Networks) • Understanding basic subnets • Diving Networks using vLANs (Virtual LANs) • The course features a mix of classroom and practical exercises using a variety of networking equipment. There will be plenty of time for individual questions and discussion of practical scenarios

Objectives : - Define and implement port address translation & implement a VPN. - Identify what network segmentation is, and when it should be used. - Configure network segmentation using subnet masking & routers. - Describe and identify the proper usage of VLANs and QoS. - Define Multicasting/Broadcasting, Flooding/Storm Control, RSTP. - Determine when a Cisco Certified Engineer is required on a project - Define the role of software, hardware, and wetware in the client’s environment. Members:

Members:

£169 (+ VAT)

1voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

24 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Wireless Residential Networking

• Understanding Wireless as a physical media • Radio Frequency transmission as part of the Electromagnetic spectrum

WiFi connectivity is a key communication method for much of the personal technology we use today. The increasingly crowded WiFi spectrum is busy delivering media, email, VoIP and other services to homeowners and their neighbours! With this in mind it is essential that AV engineers fully understand wireless technology to ensure fast and reliable service to their customers. This one-day course, the third in CEDIA's Networking School, goes back to basics to understand the fundamental technology behind wireless and RF (Radio Frequency) transmission as a physical layer in the OSI model. The course compares wireless to other physical layer types and explores the behaviours of RF considering data speed, frequency and coverage.

• Controlling and maximising wireless coverage using different Antenna types • Protecting wireless networks with wireless security • Expanding wireless networks with additional access points • Controlling wireless networks with management systems • This course requires fundamental knowledge of IP networking. Attendees are expected to have completed CEDIA's Residential Networking course first

Students will also learn about wireless security, making sure customer networks are protected and how to expand a wireless network to cover larger areas. Objectives : - Describe the current 802.11x wireless network technologies and explain their benefits. - Select the appropriate 802.11x wireless networking product to meet performance requirements. - Configure 802.11x wireless devices with the correct SSID, channel selection, encryption standard, and security setting.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 25

WHAT IS THIS CREDENTIAL?

1 DAY COURSE

This credential will identify industry professionals who have proven they possess the knowledge needed to successfully implement a robust network in the home. It is based on the body of knowledge found in CEDIA's IP and Networking track of learning.

Residential Networking Specialist Exam Virtually all technologies in the home are becoming part of the home network. In order to provide network systems that meet the increasing speed and reliability requirements, the home technology professional of today and tomorrow must be able to design, install, configure, and maintain a high quality, complex network. CEDIA's training and Residential Networking Specialist Credential seek to raise the standard for home networks across the industry. A CEDIA Residential Networking Specialist is an individual who has mastery of the fundamentals, as defined by CEDIA, of designing, installing, and configuring a network in the home. It is recommended that industry professionals pass the CEDIA EST2 certification before sitting for the Residential Networking Specialist Credential exam, to ensure a broad knowledge of infrastructure and subsystems. This credential is curriculum based and does not replace attaining CEDIA certification.

WHO IS IT FOR? • Anyone who wants to elevate their skill set, and prove their level of expertise in networking. • ESTs who install and configure residential systems • IT professionals who want to enhance their credibility within the consumer electronics industry • System designers who need to know they are specifying the right design and hardware • Control system programmers who are now interacting with the network daily

Members:

£250 (+ VAT)

2 vouchers

Non-Members:

£375 (+ VAT)

Includes : lunch and all day refreshments

26 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

JOB TASK ANALYSIS (JTA)

CEDIA Residential Networking Specialist Examination DOMAIN I : NETWORK INFRASTRUCTURE Task 1: Install communications cabling in the home using industry standards and recommended practices in order to create a robust, reliable network infrastructure. Knowledge of: 1. ANSI/TIA 570-B 2. ANSI/TIA 606-A 3. Cable terminations: Fiber Optic, Cat6a, Cat5e (TIA T568-A&B), Coaxial 4. Alternate carrier technologies 5. Power over Ethernet (PoE) 6. Running and landing cabling in a residential environment Task 2: Perform the required level of cabling test procedures in order to ensure system performance meets or exceeds design specifications and client expectations. Knowledge of: 1. Test equipment: Verification, Qualification, & Certification 2. Wire-mapping 3. Signal attenuation 4. Cross Talk: NEXT, FEXT, PSNEXT, ELFEXT, PSELFEXT, AXT 5. Skew/Propagation delay 6. Operating network/cable testing equipment 7. Interpreting the results of advanced cable testing procedures 8. Applying test results in order develop solutions for cabling issues Task 3: Secure the infrastructure by evaluating and fortifying all network cabling locations (patch panels, wiring drops, NID, etc.) in order to ensure client privacy and information security. Knowledge of: 1. Outlets 2. Patch panels 3. NID/demarc/aux disconnect 4. Installing secure hardware at patch panel and outlet locations 5. Securing/protecting external cable runs Task 4: Design a wired network infrastructure using appropriate communications cabling that meets the performance requirements of the client in order to ensure long term operation and reliability. Knowledge of: 1. Cable performance specifications: attenuation, bandwidth, etc. 2. Power over Ethernet devices and operation (PoE) 3. Evaluating and specifying cabling based on cable performance vs. device/system requirements 4. Utilising new/alternative tech to distribute network communications throughout an existing home, including powerline and coaxial protocols DOMAIN II : NETWORK CONFIGURATION Task 1: Understand the OSI model, how it applies to the network, and how to use this knowledge to efficiently and effectively troubleshoot and resolve network related issues. Knowledge of: 1. The seven layers of the OSI model 2. The purpose of each of the seven layers 3. Network troubleshooting theory and procedures 4. Using the OSI model to understand what layer an issue falls under

Task 2: Understand the OSI model, how it applies to the network, and how to use this knowledge to efficiently and effectively troubleshoot and resolve network related issues. Knowledge of: 1. LANs 2. WANs 3. Subnets 4. Gateways 5. System documentation 6. MAC addresses 7. IP addressing 8. Routing: Network Address Translation (NAT) 9. DHCP configuration 10. Implementing IP addressing schemes 11. Configuration of subnets and gateways 12. Documentation of system device addresses 13. Using MAC address reservation to statically assign an address through DHCP 14. Define how data packets are transmitted between LANs and WANs Task 3: Implement a network that meets the performance requirements of all client devices in order to ensure proper functionality and long term reliability. Knowledge of: 1. TCP 2. UDP 3. IP 4. Common internet services: SSH, FTP, HTTP, streaming media 5. Bandwidth and throughput: bits and bytes 6. Media storage and distribution 7. Defining bandwidth as it pertains to networking 8. Determining if available bandwidth meets requirements for streaming services 9. Determining if UDP or TCP is required for a given application DOMAIN III : WIRELESS NETWORKING Task 1: Survey and analyze the RF spectrum using available wireless networking tools in order to ensure performance and troubleshoot problems in a residential environment. Knowledge of: 1. RF spectrum 2. Available RF spectrum analysis tools 3. Performing a comprehensive wireless site survey 4. Interpreting the results of an RF spectrum site survey 5. Utilising gathered data to design, configure, or troubleshoot a residential wireless network Task 2: Apply knowledge of existing wireless communication protocols (802.11a/b/g/n) in order to specify the proper hardware in a residential wireless networking application. Knowledge of: 1. Wireless protocols: eg. WiFi â&#x20AC;&#x201C; 802.11(x), ZigBee, A-wave, etc. 2. Wireless network components: router, access point, repeater, antenna 3. Installation of wireless hardware: connection, placement, and aesthetics 4. Specification of necessary hardware to meet performance and aesthetic requirements of a project Task 3: Ensure reliability, security, and consistent performance of the wireless portion of a residential network by proper configuration of the SSID, channel, encryption standards and security settings

Knowledge of: 1. Wireless SSIDs 2. Available wireless channels and selection criteria 3. Wireless encryption standards 4. Configuration of wireless networking hardware 5. Creating secure network passwords Task 4: Optimize the wireless network by implementing multiple access points and wireless network controllers in order to accommodate mobile devices as control interfaces and media streaming sources. 1. Wireless controllers 2. Devices roaming 3. Access Points 4. Bridging techniques 5. Setup of wireless network controllers 6. Specifying the correct network topology for a large scale wireless deployment 7. Configuration of multiple wireless access points within the same network DOMAIN IV : NETWORK DESIGN Task 1: Implement network segmentation within a residential setting through the use of VLANs and QoS in order to maximize performance of multiple client devices. 1. Virtual Local Area Networks 2. Quality of Service:Bandwidth, ports, DSCP, Class of Service 3. VLAN Implementation: tagging, port membership, and trunking 4. Implementing QoS protocols Task 2: Configure a home network with remote access through the use of VPN and port management in order to safeguard client information and allow interaction from external locations. 1. Dynamic DNS 2. Virtual Private Networks 3. Port forwarding and port translation (PAT) 4. Network security: hardware, software, wetware, and other threats 5. Remote network troubleshooting 6. Configuration of VPNs 7. Setup of dynamic DNS 8. Implementation of port forwarding and port translation 9. Providing appropriate network security through the use of hardware, software and client education 10. Utilising available troubleshooting tools to diagnose and repair client systems remotely Task 3: Secure a home network using available hardware and software tools in order to protect client privacy and information from internal and external threats. 1. Physical security: wiring locations, demarc, outlet access 2. Username/password (credentials) best practices 3. Wetware: viruses, spyware, client education 4. Segmentation: VLANs, port management 5. Firewalls 6. Remote Access security considerations 7. Configuration of firewall settings 8. Update and configuration of antivirus and security patches 9. Ensuring the use of strong passwords 10. Educating clients to be aware of security threats 11. Fortifying equipment locations and wiring drops 12. Applying VLAN and sub-netting configurations to segment the network for security concerns

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

CEDIA Structured Cabling Workshop

• Introduction • What is Structured Cabling? • Structured Cabling Components

As information technology (IT) continues to invade the home entertainment environment, the need for a proper structured cabling infrastructure is essential in any custom installation project.

• Design and Planning • Handling and Terminating Cables • Importance of Testing

This workshop will teach you how to design, implement and test a domestic structured cabling system. You will learn how to design for the future, exploring the types of cables used, how to terminate these and how to test and certify the installation. This will be an interactive workshop with practical exercises using a range of tools, test and certification equipment, giving you hands on experience. By the end of this session you will be able to : - Discuss the concept of structured cabling with your customers. - Plan the structured cabling system. - Complete the structured cabling process.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

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For more details and to book this course, click here BOOK THIS COURSE

1 DAY COURSE | 6 CEU POINTS

CEDIA Structured Cabling Assessor

THE COURSE INCLUDES • Wiring Topology - The Recommended Wiring Guidelines • Cable Testing

The recent introduction of the CEDIA Recommended Wiring Guidelines has proved extremely popular amongst homeowners, architects, developers and AV Integrators. Available to CEDIA members, this one-day CEDIA Structured Cabling Assessor (CSCA) course will provide you with the necessary tools to issue a Smart Home Cabling Certificate.

• Verification, Qualification, Certification • Completing the Assessment Form • Pass or Fail - What happens next? • Dealing with the Customer

You will assess the cabling installed against CEDIA's Recommended Wiring Guidelines to ensure the installation has been carried out to the required standard. You will check any documentation and upon successful completion of the assessment, you will issue a CEDIA certificate of conformity for the home. This qualification will allow the individual to act as an ambassador for their company, promoting the company's products and services and giving the homeowner the opportunity to maximise the potential of their new smart home. The criteria required to attend the CSCA course is as follows : - Individual must be CEDIA EST2 certified. - Employed by a CEDIA member company.

For more details and to book this course, click here

Members only:

FREE Includes : lunch and all day refreshments

BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 29

2013 AWARD WINNER Complete Home Control

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Designer Courses

CEDIA Designer Level 1 Certification is for designers who prepare schemes for the installation of wiring, cables, components and devices for extra low-voltage electronics in residential applications. The prior technical knowledge for this examination is the EST2 curriculum.

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Home Cinema Design Workshop

• Correct speaker positioning

The technical design of a high performance Home Cinema is not a series of subjective decisions. For every parameter, there is a standard that should be observed in order to offer a truly immersive entertainment experience. This course will examine those standards and give you an insight into the importance of designing cinemas using standards based engineering calculations rather than subjective guesswork. The morning will be classroom based where the instructor will introduce the standards and the engineering skills necessary to apply them.

• Amplifier power calculation

Aimed specifically at those who are already installing simple Home Cinema Systems and wish to take their design and sales skills to the next level by truly understanding how to apply engineering principles and CEDIA recommended practices to the design of Home Cinemas.

• Sub positioning techniques for even bass frequency response across the listening area

• Calculating room reverberation time and application of the correct acoustic treatments if necessary • Anamorphic projection techniques and screen technologies • Integrating high-performance gaming and future gaming technologies • Specification of correct screen size and projector brightness for the room and viewing position • Selecting the right seating solution • Documentation and drawing

The afternoon will be spent working in small groups applying the knowledge gained in the morning in real design scenarios. During the afternoon workshop, instructors will be on hand to spend time with individual groups to help with the design. By the end of this course, delegates will understand how applying engineering standards to cinema design ensures a high standard of repeatable performance that will delight customers. All attendees will receive a FREE copy of both the CEDIA Home Cinema Video and Audio Recommended Practice Documents.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

32 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

• Introduction to CAD: The concept, what we use it for

Introduction to CAD

• How it works: Lines, Arc’s & Circles. Layers & Limits

This one-day course has been designed to give you a basic understanding of many of the essential AutoCAD drawing commands & skills necessary to use Computer Aided Design software in your business.

• Layers: How the Layers should be used

AutoCAD is the industry standard for Architects & Engineers and is widely used in residential, industrial, commercial and retail design. Custom Installation businesses use CAD to overlay their own wiring schematics onto architect’s drawings as well as producing bespoke cabinet, schematic or other designs relating to equipment housing or location.

• 3D Models. x,y & z points in space (it's not that difficult)

During the course we will configure the free trial version of the AutoCAD software on your laptop and explain the background on some of the most widely used features as well as drawing a room from a survey sketch and adding a basic AV layout. Turning this into a basic 3D model and printing it off in Adobe Acrobat 'PDF' format. This course will give students a good grasp of the AutoCAD software and how it can simply be applied to AV install projects. Full course notes are provided and can be retained by students for future reference and there will be plenty of time for Questions & Answers.... before, during and after the course.

• Survey: Draw-up the Survey plan. Walls, Windows & Doors • WBlocks: Symbol Library's & Setting Out

• Printing: It's no good if we can't send it to the client • Q&A / wrap up

ATTENDANCE REQUIREMENTS • Familiarity of PC’s and windows is essential but no other specific knowledge is required, however any understanding of Custom Installation would be beneficial. • Please bring your laptop computer with you and at least a 2-button mouse with centre scroll wheel. Computers should have at least 2GB of RAM, ideally 4GB. Please have AutoCAD installed on your laptop

Objectives : - Configure the free trial version of the AutoCAD software. - Explain the background on some of the most widely used features. - Draw a room from a survey sketch and add a basic AV layout.

- Create a basic 3D model and save it in Adobe Acrobat 'PDF' format. Members:

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 33

Free guide to smart home cabling requirements

This document brings clarity to the type of cabling infrastructure necessary to support the technology typically required for the modern home. To download your free copy visit www.cediaeducation.com/resources

34 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

EXAM PREPARATION

1 DAY | 4 HOUR EXAM

Designer Level 1 Certification Exam Aimed at people who wish to become Designer Level 1 Certified and intended for member companies to boost their listing on the Finder Service online (companies employing at least one CEDIA Certified individual feature higher on the results page).

• If you are considering taking this exam please ensure you have read through and are happy with the course curriculum. The revision session included with the exam is designed to revise any small questions you may have rather than whole sections and, due to its short nature, cannot cover the entire syllabus.

Candidates are expected to attend with a list of topics that they require clarification on. This is not a course - the only subjects that will be covered will be in response to the questions from attendees. The exam is held in the afternoon and comprises 200 multiple choice questions to be completed in four hours.

Members:

£250 (+ VAT) 2 vouchers

Non-Members:

£375 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 35

JOB TASK ANALYSIS (JTA)

Designer Level 1 Examination DOMAIN I : NEEDS ASSESSMENT Task 1: Initiate and investigate the scope of a project using a structured information gathering methodology to obtain customer information. Knowledge of: 1. Customer desires and expectations 2. Expectations for reliability and usability 3. Lifestyle and day-to-day use of the home Skill in: 1. Organising and developing the content necessary to create a formal client survey 2. Clarifying requirements 3. Interviewing/qualifying a client 4. Recording pertinent information and responses accurately 5. Determining the project stakeholders and decision maker(s) 6. Communicating efficiently and effectively Task 2: Assess the site conditions by reviewing architectural plans and/or visiting the site in order to pre-empt architectural and structural complications. Knowledge of: 1. General construction methods 2. Specialty and structural issues (i.e., equipment mounting and location, risers, etc.) 3. Industry installation methods (e.g., wire types and routing ) 4. Local codes and regulations Skill in: 1. Working with architectural and engineering drawings 2. Taking accurate field measurements (e.g., tape measures) 3. Determining spatial relationships 4. Sketching room/existing conditions 5. Interpreting codes, regulations, and local covenants 6. Locating and sizing any and all project components or devices 7. Working with software based drawing/estimating programs (e.g., CAD) 8. Determining site conditions (i.e., distance to the site, site map and directions, site parking, existing and new construction, house layout, equipment location, unusual site conditions, and notation of existing permanent conditions) Task 3: Establish the budget requirements by setting realistic expectations of deliverables while explaining tangible quality differences in order to deliver the optimum performance/cost balance for the systems. Knowledge of: 1. Estimation techniques (Bottom-Up, Top-Down) 2. Cost analysis 3. Value engineering 4. Time, cost, scope, and quality relationships 5. Installation complexities and design options 6. Life cycle costs 7. Work Package (complete package of equipment, materials, and labor for each deliverable in the system) 8. Work Package Dictionary (document that describes each component in the Work Breakdown Structure) 9. Work Breakdown Structure (deliverable oriented decomposition of work to be executed) Skill in: 1. Creating cost estimates (Bottom-Up, Top-Down, Parametric, etc.) 2. Analysing differences in how solution options affect the design

3. Maintaining and referencing product databases 4. Applying relevant mathematical calculations 5. Identifying appropriate product(s) for each application 6. Acquiring product knowledge Task 4: Determine internal vs. external resource requirements for the system under design for the purpose of completing cost estimation. Knowledge of: 1. Submittal process (RFI, RFQ, RFP, etc.) 2. Understanding terms used by associated trades 3. Trade-off analysis, including make/buy decisions, organizational limitations, and core competencies 4. Effective meeting techniques Skill in: 1. Reading, interpreting, and supplying specifications 2. Setting meetings and agendas and accurately documenting the results 3. Using precise, measurable language 4. Interpreting associated trades documents 5. Defining scope of work for designated tasks 6. Communicating the design requirements effectively (written and verbally) 7. Decision making (i.e., make/buy decisions) DOMAIN II : PROJECT DESIGN Task 1: : Create functional specifications by translating the results of the needs assessment into activity based scenarios that can be understood by all project stakeholders. Knowledge of: 1. Equipment functionality and technicalities 2. Cognitive principles and ergonomics 3. Designing behaviors that support the personal goals of the users Skill in: 1. Describing the sequence of product touch points 2. Creating documents that communicate sequential behaviors and interdependences (i.e., flowcharts) 3. Writing scenario narratives 4. Establishing performance levels Task 2: Create physical specifications by translating the results of the functional specifications into system requirements. Knowledge of: 1. Home Theatre (i.e., surround formats, aspect ratio, screens) 2. Acoustics 3. Audio (i.e., software-defined radio, XM/Sirius) 4. Video topics (i.e., formats, resolution, content protection, xvYCC, video storage, digital imaging, ATSC, video conferencing, IPTV, display technologies, HD DVD, Blu-ray, DBS) 5. Cabling standards (i.e., MDUs, CEA 2030, TIA 570-B, NEC, backbone, HDMI, DVI, fiber optics) 6. Communications (i.e., podcasts, VOIP, social networking, cell phones, PBX, voicemail) 7. Networking (i.e., Web 2.0, WiMax, WiMedia, 802.x, mesh networks, ZigBee, 1394, USB, LAN, WAN, PAN, MAN, bluetooth, TCP/IP, UDP, UpNP, XML, DLNA, HPNA, MoCA, HomeRF, HomePlug) 8. Interactive media spaces (i.e., gaming, virtual reality, AI, telepresence) 9. Home automation (gates, shades, motorisation, gas/electric fires, spa and pool control, irrigation, etc.) 10. Media servers (i.e., DVR, content management, A/V Codecs) 11. Robotics 12. Digital rights management

13. Equipment mounting (i.e., racks, thermal management) 14. Power management (i.e., power conditioning, grounding, bonding, green technology, energy management) 15. Digital home health 16. Relevant safety regulations 17. Control systems, including user interface design (i.e., RS232, RS422, RS485, LonWorks, CEBus, EIA 600, DALI) 18. User interface (i.e., ambient devices, search engines, gesture recognitions, haptics, biometrics) 19. Security and fire alarm systems, knowledge of regulations and integration of same (i.e., access control, monitoring, DVRs) 20. Lighting design and control 21. HVAC basic print system control (but not how to design HVAC systems) 22. Architecture (millwork, structural, finish work, etc.) 23. Central vacuum systems control and integration of same 24. RF/CATV/DSS/CCTV distribution systems and HD and digital signal distribution 25. Basic electronics (e.g., Ohmâ&#x20AC;&#x2122;s law, etc.) 26. Design programs and other computer applications 27. Manufacturing and product specifications 28. Technology trends Skill in: 1. Considering future design expansions 2. Reading and interpreting product specifications 3. Documenting system specifications 4. Identifying applicable technologies 5. Performing system related calculations 6. Evaluating and choosing products 7. Calculating heat, electrical, and structural loads 8. Determining ventilation requirements (CFM, pathways, penetrations, etc.) 9. Designing and balancing audio/video distribution 10. Specifying, calculating, and analyzing acoustic design 11. Specifying spatial/mechanical/mounting/ installation methods 12. Establishing performance levels 13. Determining functionality and programming requirements 14. Designing for serviceability, usability, and reliability Task 3: Define the programming specification from the functional specification in order to determine what is to be controlled, the method and complexity of control, and the operational parameters including scripts, zone maps, and input/output relationships for the full integration of the system. Knowledge of: 1. Product functionality and configuration variables 2. Operational requirements 3. Method and complexity of control 4. Structured programming 5. Programming languages and development 6. Boolean logic and truth tables 7. Flowcharts, state diagrams, and macros 8. Interface protocols (i.e., RS232, RS485, TCP/IP, IR, digital I/O, etc.) 9. Pseudocode and conditional logic Skill in: 1. Describing sequential events 2. Specifying I/O relationships between events and actions 3. Determining fault scenarios, backup, and error recovery (i.e., reboot) 4. Reading and interpreting product manuals

Task 4: Create the user interface specification by proposing physical control arrangements in order to provide control consistent with client needs. Knowledge of: 1. Ergonomics, aesthetics, and human factors 2. User interface options and applications 3. Graphic design basics 4. Web based control systems 5. Hierarchical methods of control 6. Metaphors 7. Limitations of user interfaces 8. Defaults 9. Usability testing Skill in: 1. Communicating ideas, concepts, and necessities 2. Choosing the appropriate physical control device 3. Evaluating the user interface designs through usability testing 4. Basic drawing (i.e., paper and pencil) Task 5: Direct the creation and evaluation of prototypes and/or working mock-ups to ensure design requirements. Knowledge of: 1. Equipment space and load bearing requirements 2. Equipment power requirements 3. Equipment ventilation requirements 4. Equipment control requirements 5. Design, test, and evaluation process 6. Function and limitations of the prototype and/or mock-ups 7. Performance requirements 8. Test equipment Skill in: 1. Sketching design ideas 2. Operating basic test equipment 3. Documenting the test outcome and/or sample evaluation and obtaining signoff 4. Researching changes in codes, regulations, and standards 5. Testing the validity of new technologies in the design Task 5: Direct the creation and evaluation of prototypes and/or working mock-ups to ensure design requirements. Knowledge of: 1. Equipment space and load bearing requirements 2. Equipment power requirements 3. Equipment ventilation requirements 4. Equipment control requirements 5. Design, test, and evaluation process 6. Function and limitations of the prototype and/or mock-ups 7. Performance requirements 8. Test equipment Skill in: 1. Sketching design ideas 2. Operating basic test equipment 3. Documenting the test outcome and/or sample evaluation and obtaining signoff 4. Research DOMAIN III : DESIGN DOCUMENTATION Task 1: Create a proposal (bill of material, resource list, and labor products) based on the cost estimate by generating appropriate documentation in order to communicate the requirements of the project. Knowledge of: 1. General knowledge of all trades, sub-contractors, and other design professionals and their responsibilities 2. Relevant product knowledge 3. Component interconnection and interaction 4. Subsystem interconnection and interaction Skill in: 1. Communicating efficiently and effectively 2. Generating equipment, parts, and materials details 3. Describing assemblies and sub-assemblies

Task 2: Generate electronic system plans for distribution to relevant parties by preparing or modifying architectural plans in order to determine the location of devices and wire routes, including installation and construction notes. Knowledge of: 1. Accepted building codes (local, national, OSHA, NEC, ADA, ICBO, UBC) 2. Drawing legends, symbol/icon definition, and usage 3. Fundamental ergonomics 4. Product placement criteria 5. Serviceability and usability 6. Drawing layers 7. Installation guidelines and criteria 8. Document revision control 9. Interior design (i.e., aesthetic considerations, furniture layout) 10. Site considerations 11. Traffic patterns Skill in: 1. Reading drawings 2. Annotating drawings 3. Interpreting installation guidelines and criteria 4. Creating the facilities plan drawings 5. Product placement (i.e., user interfaces, components, equipment mounting, speaker layout, etc.) Task 3: Create cable documentation (i.e., cabling plan and schedule) by describing the origin, destination, and type of each wire along with associated devices for distribution to associated trades. Knowledge of: 1. Cable types, outlets/inlets, connectors, back boxes 2. Connection of all subsystems 3. Signal types 4. Cable characteristics 5. Trades involved 6. Local codes, regulations, and standards 7. Wire management practices Skill in: 1. Using electrical formulas to calculate wire specifications 2. Specifying appropriate cable types (i.e., fire ratings, class, shielding, etc.) 3. Specifying connectors and connectorisation Task 4: Generate block diagram (single-line drawing) by showing basic system level interconnection between components and subsystems in order to troubleshoot and illustrate signal flow and functionality. Knowledge of: 1. Concepts of signal flow and control nomenclature 2. Flow charts in order to create block diagrams 3. Components used in system 4. Cables and terminations Skill in: 1. Generating block diagrams 2. Appropriate drawing/drafting skills 3. Organising layout and annotating for clarity of presentation 4. Creating a symbolic representation of components and devices Task 5: Generate point-to-point wiring diagram by describing the specific input-output, wire and connector types, and method of interconnection in order to document how the components will be connected. Knowledge of: 1. Concepts of signal flow and control nomenclature 2. Components used in system 3. Cables, connectors, pinouts, terminations, and color codes 4. Back-panel layout of all devices in the system 5. Basic point-to-point information including symbols, grounding, voltage requirements, and other safety

related information Skill in: 1. Generating point-to-point drawings 2. Referencing point-to-point to wiring schedule 3. Applying electrical and safety codes 4. Organising layout and annotating for clarity of presentation 5. Detailing cable connector, pinouts, terminations, and color code requirements 6. Defining drawing layers (e.g., audio, video, control, RF, power, etc) Task 6: Compile as-built drawings and Operations/Maintenance manuals by updating all post-installation construction documents. Knowledge of: 1. Red-lining techniques 2. Change orders 3. Project history Skill in: 1. Creating and managing archive files 2. Reading construction documents 3. Version control 4. Recording setup parameters Task 7: Prepare test specifications to verify system performance and functionality. Knowledge of: 1. Functions and limitations of test equipment 2. Process of evaluating entire system 3. Thorough understanding of the finished project 4. Setup parameters and performance specifications Skill in: 1. Verifying that the design principles were satisfied 2. Creating a quality control and assurance checklist 3. Making qualitative assessments and inspections 4. Preparing test reports 5. Interpreting the results of the tests DOMAIN III : DESIGN MANAGEMENT Task 1: Assess the impact of change orders on the overall design. Knowledge of: 1. Technical limitations of all associated equipment within the system 2. Comprehensive understanding of original design intent 3. Comprehensive understanding of original design intent 4. Impact of industry factors (i.e., new technologies, back orders, codes and standards, etc.) 5. Impact of organizational factors (i.e., internal vs. external resources, etc.) 6. Impact of customer factors (i.e., color preference, budget) Skill in: 1. Recalculating budget costs 2. Analysing how different solution options affect the design 3. Consulting with clients, installers, and other design professionals 4. Recalculating resource requirements for impacted work packages Task 2: Monitor progress of the project to ensure design compliance. Knowledge of: 1. Assigned responsibilities of the contractors and sub-contractors 2. Existence of key project milestones 3. Communication plan 4. Original design intentions Skill in: 1. Documenting progress 2. Inspecting installation progress by conducting periodic site visits 3. Initiating periodic status reports 4. Maintaining communication log 5. Generating, reviewing, and approving submittals

2013 AWARD WINNER Konnectiv

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Business Courses

If you are the owner of your business or have an element of responsibility for the profitability of the business we have built a suite of courses which will help you. The ‘Let’s Make Money’ course focuses on the importance of business planning and provides the necessary building blocks with which to strategise your business. 'Standardising Your Business Model’ looks at ways in which you can generate further sales from existing customers and ensure you carry out less ‘free’ work, while the ‘Art of Project Documentation’ allows you to explore the key documents needed within a successful CI business.

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

The Art of Project Documentation

• Common types of documentation and their place in the project process • Document circulation, tracking and security

This course, always among the most popular when presented at ISE and other CEDIA Expos, has now been expanded to a full day format with additional information and practical exploration sessions! Possibly the most important element in the smooth running of any project is the quality of the prepared documentation. This includes the bill of materials (the quote), functional (Architectural) specification, cable schedules, schematic drawings, plan drawings and detail drawings.

• Understanding document drawing keys, scales and copy control • Paper vs. electronic documents • Increasing profit through documentation • All delegates will be offered a download link with sample drawings and documentation

This course will teach you how to use documentation to ensure great project communication. Attendees will receive practical tips on how to layout the documents as well as going through proper revision management. At the end of this course, participants will be able to: - Identify three industry accepted types of documentation to help you deliver flawless projects within your business.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

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For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Social Media for Business

• Choosing the right platform for your business • Effective posting - platforms in detail • Proper platform setup

Platforms like Facebook, Twitter, LinkedIn, YouTube, Instagram and Pinterest offer simple ways to get your services noticed by a wide range of potential customers. Their impact on the marketing industry has been massive and many blue-chip companies are diverting big budgets away from traditional PR and advertising and into Social Media campaigns.

• Using text, images and video • Encouraging interactivity • Social Media tools • Measuring your success

So how does a small business make the most of Social Media? By the end of this course you will have a clear understanding of the various Social Media platforms, be able to construct and post positive and productive communications via a variety of Social Media tools and be able to measure the success of your activities against your individual company goals. The day consists of formal teaching, group discussion, workshop sessions and individual goal setting tasks. Attendees will leave ready to deploy a Social Media strategy in their own business right away! Objectives : - Explain the most prevalent Social Media platforms and how they relate to business marketing. - Choose platforms and activities for a simple Social Media Marketing Campaign. All teaching is compatible with the CEDIA professional certification curriculum and forms a foundation to take your learning further. It is relaxed, interactive and backed up by real project documents

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

• Keys to successful entrepreneurship

Let’s Make Money

• The Business Plan • Funding and forming a new business

This course is aimed at business owners, and those responsible for the strategy, profitability and business planning of any small business.

• Developing and implementing strategic thinking • Profitability

Throughout this course we will focus on the business plan, and why it's so important as well as the misunderstandings and misconceptions around profitability, mark up versus margin, P&L and balance sheets. Objectives : - Identify the difference between ‘margin’ and ‘markup’ and explain how each are used to describe a company’s profitability. - List the key headings which belong in the Business Plan, and describe the information contained within these headings. - Discuss at least 3 techniques for developing a profitable strategy within your business.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

42 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

For more details and to book this course, click here BOOK THIS COURSE

THE COURSE INCLUDES

1 DAY COURSE | 6 CEU POINTS

Standardising Your Business Model

• The Structure • The Maintenance Agreement • What do the customers need and why? (and what they don’t get)

Heard the buzz about recurring revenue but aren’t sure what’s involved or perhaps aren’t comfortable incorporating new and unknown elements into your business model? Ready to get started selling service contracts to your clients but aren’t sure about the steps involved? You’re not alone. We’re here to help.

• Customer Profiling • Referral Process

This session will present three very different strategies for recurring revenues and allow attendees to formulate a solid business strategy that works for them. If you feel you are the ‘yes’ man within your business then why not take a look at a different business approach which enables you to have more confidence in your sales strategy. Objectives : - Identify 3 key strategies for maximising recurring revenues within your business. - Develop a tailored offering to your clients to ensure profitability within the business.

Members:

£169 (+ VAT)

1 voucher

Non-Members:

£219 (+ VAT)

Includes : lunch and all day refreshments

For more details and to book this course, click here BOOK THIS COURSE

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 43

TRADE SUPPLIER CEU ACCREDITATION

Trade Supplier CEU Certified Training Courses When you pass your certification it is important to maintain your continued professional development within this ever changing industry. To ensure this happens we award CEU* points for any CEDIA class you have attended, as well as any CEDIA approved training carried out by industry manufacturers, distributors or training partners. CEDIA recognises the contribution of Trade Supplier members to industry training, and is keen to integrate these courses into the CEU points system.

RECORDING CEU’S – 3 STEP PROCESS:

Whenever you have undertaken a course you must log on at www.cedia.co.uk using the username and password you received when booking the course.

Select ‘My Certification’ from the right hand side menu.

Select your course information from the drop down menus provided. If your course is not listed, please click the link to the form and complete. This will allow us to verify the course you have attended and add it to the course list. We will inform you when this has been done.

Your CEU points will be verified against information provided to us by the course provider, therefore it is vital the course provider maintains their records. Course information will be randomly verified by the CEDIA Education team and if CEU points are claimed in error we will remove the CEU points from your profile and you may lose all of your current CEU entitlement. *In order to maintain Certification, individuals are required to attain 30 CEU points over a three year period.

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Turn knowledge into profit with CEDIA resources

CEDIAâ&#x20AC;&#x2122;s Technical Reference Manual

White Papers & Recommended Practices

These resources cover a variety of important technical subjects and offer a chance to develop your knowledge in key areas, especially in emerging technologies. For further information visit www.cediaeducation.com/resources for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 45

Frequently Asked Questions I am already CEDIA Installer Level 1 certified. Does the new structure make my certification old and not relevant any more? Absolutely not! Our certifications must evolve and grow in scope. Your CEDIA Installer Level 1 certification will remain totally relevant and active as long as your CEU requirements are met. I am a systems designer and never install on-site. Do I still have to take the ‘Installer’ certifications before going for ESD1? Though we do not require ESD1 candidates to have an EST certification, it is highly recommended that all ESD1 candidates are already EST2 (or Installer Level 1) certified. EST2 contains much more than just ‘installation skills’ and forms the technical foundation for all higher levels of CEDIA certification Are there any new CEU requirements for the new certifications? Our requirement that all certified individuals retain their certified status by earning 30 CEU (Continuing Education Units) during the three years following passing their certification exam will not change and is the same for all levels of certification. In addition, if a higher level of certification is passed within the three year period, the CEU requirement is reset to 30 points needed from the date of passing the new certification. This will keep ALL CEDIA certifications held current.

exempt me from the exams? CEDIA certification is the ONLY program that has been developed specifically for the residential custom integration and installation market. To promote our membership to specifiers and consumers as having the highest level of competence and professionalism in the marketplace, it is necessary for us (as it is for ALL construction industry professionals) to show that as an industry we have specialised qualifications that relate directly to the work that we are doing both on-site and in the office. Whilst other academic qualifications will certainly help individuals study for our programs, we are unable to award any credit towards our certifications from any previous programs that have been passed. I am a newcomer into the industry. Where should I start? We offer a one-day course entitled Intro to Residential CI and Integration. This course is not technical but introduces and discusses all the different ways into the industry for both individuals who wish to gain employment with a company, or those who wish to set up their own company. On completion of the day, you will have a good understanding about what your next step is as well as understanding the necessary skill sets and routes to attaining them.

I have been in the industry for over 10 years and hold a Masters in Electronic Engineering. Does this

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How can I get more information and book your training courses and certifications? All of our courses and exams are bookable online at www.cediaeducation.com. Please contact the CEDIA office if you require any further information or if you wish one of our education staff to give you a call and discuss your options. Is EST2 ‘recognised’ by external organisations? Although the EST2 certification is a comprehensive in-house identification of competency it is now recognised by the JIB (Joint Industry Board) and the ECA (Electrical Contractors Association). We have been approved for an ECS Home Technology Integrator card which will entitle the holder to work on a building site in the UK. Passing the EST2 exam and the JIB Health and Safety exam entitles you to the Home Technology Integrator card. Are you business courses only for business owners? No. Business awareness is very important for every employee, especially in the small business sector. The more people who understand how to make profit in a business will mean the business is more likely to make profit. Let’s Make Money is centred around the business plan and profit planning so would appeal to both the business owner and those who are financially responsible for a business. Standardising the business model looks at ways of introducing recurring revenue streams so would therefore be applicable to all.

HOW TO FIND US

ACCOMMODATION

The CEDIA Headquarters and Training Facility Unit 2, Phoenix Park, St Neots, Cambs, PE19 8EP, UK Tel: Fax: Email: Web:

+44 (0)1480 213744 +44 (0)1480 213469 education@cedia.co.uk www.cediaeducation.com

Premier Inn - St Neots (A1 Wyboston) Great North Road, Eaton Socon, Cambs, PE19 8EN, UK Tel: +44 (0)871 527 9024

A14

A428

A1 North

Huntingdon

Cambridge St Neots

B1428

A1198 A1

St Neots

A1 Bedford

A428

ix Park

A428

Phoen

Premier Inn

A428

Sandy

Biggleswade

Cambridge St Neots A1 South

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com

Notes

48 Y o u r T r u s t e d P a r t n e r f o r H o m e T e c h n o l o g y T r a i n i n g

for more information email education@cedia.co.uk or book this course at online www.cediaeducation.com 49

â&#x20AC;&#x153;Excellent training given by experts with a huge knowledge of the custom installation industry, which they were happy to share with us. I have gained great insight and confidence and would happily recommend this training to anyone involved in custom installation.â&#x20AC;? Richard Jarvis, The Digital Wizard

www.cediaeducation.com

About CEDIA The Custom Electronic Design and Installation Association (CEDIA) is an international organisation of experienced companies involved in the design and installation of electronic systems for the home. Custom design and installation, the process by which home electronics are integrated into one coherent system, is the cutting edge of a rapidly growing field and is becoming more widely known outside the consumer-electronics industry. CEDIA is dedicated to supporting the growth of this industry and this is reflected in its education and training programme. CEDIA firmly believes that this is the key to member businesses and their employees developing and prospering in the years ahead.

fourth edition | May 2014 | CEDIA UK Company registration number: 3353936 Information correct at time of going to press. CEDIA reserves the right to amend course content and pricing, without prior notification. E&OE.