ADB Resources for Communities of Practice: Creating Value through Knowledge Networks

Resources for communities of practice Creating Value through Knowledge Networks

This tool kit makes available to communities of practice, both Asian Development Bank (ADB)-hosted and external to it, a select set of resources in the areas of strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, and knowledge capture and storage.

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contents What are Communities of Practice?

2 ADB-Hosted Communities of Practice 3 Strategies, Plans, and Guidelines 4 Knowledge Solutions 5 Reports 11 Collaterals 12 Webpages 13

what are communities of practice?

Tacit knowledge, i.e., know-how, know-why, and know-who, is hard to formalize and communicate. One of the challenges of development is how to access and share it.

COMMUNITIES OF PRACTICE OFFER A VERSATILE SOLUTION. Communities of practice are groups of people who share a passion for something they know how to do and who interact regularly to learn how to do it better. By engaging in rich conversations in informal and welcoming social environments, they break down communication barriers to populate and reference their knowledge network workspace. By asking, learning, and sharing, they help manage tacit knowledge.

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adb-hosted communities of practice ADB introduced the concept of communities of practice when it reorganized in 2002. Communities of practice received a boost in 2009 when ADB decided to empower them under the Action Plan for Knowledge Management, 2009–2011.

ADB-hosted communities of practice • Promote innovative approaches to address specific development challenges; • Develop, capture, and transfer good practices on specific topics by stimulating the active generation and sharing of knowledge; • Link diverse groups of practitioners from different disciplines and are thus intertwined with ADB’s organizational structure; • Serve as an ongoing learning venue for staff (and outside practitioners) who share similar goals, interests, problems, and approaches; and • Respond rapidly to individual inquiries from members and ADB clients, audiences, and partners with specific answers.

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Strategies, Plans, and Guidelines • Enhancing Knowledge Management under Strategy 2020: Plan of Action for 2009–2011 Available: www.adb.org/documents/books/km-action-plan/ enhancing-knowledge-management-under-strategy-2020.pdf • Guidelines for Knowledge Partnerships Available: www.adb.org/documents/guidelines/knowledge-partnerships/default.asp?p=kmlbook • Guidelines on Peer Review for Loan Delivery Available: Upon request

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knowledge solutions • Action Learning Available: www.adb.org/documents/information/knowledge-solutions/action-learning.pdf • Bridging Organizational Silos Available: www.adb.org/documents/information/knowledge-solutions/ bridging-organizational-silos.pdf • Building Communities of Practice Available: www.adb.org/documents/information/knowledge-solutions/ building-communities-practice.pdf • Building Networks of Practice Available: www.adb.org/documents/information/knowledge-solutions/ building-networks-of-practice.pdf • Coaching and Mentoring Available: www.adb.org/documents/information/knowledge-solutions/ coaching-and-mentoring.pdf

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knowledge solutions • Conducting Effective Meetings Available: www.adb.org/documents/information/knowledge-solutions/ conducting-effective-meetings.pdf • Conducting Effective Presentations Available: www.adb.org/documents/information/knowledge-solutions/ conducting-effective-presentations.pdf • Conducting Exit Interviews Available: www.adb.org/documents/information/knowledge-solutions/ conducting-exit-interviews.pdf • Conducting Peer Assists Available: www.adb.org/documents/information/knowledge-solutions/ conducting-peer-assists.pdf • Conducting Successful Retreats Available: www.adb.org/documents/information/knowledge-solutions/ conducting-successful-retreats.pdf

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knowledge solutions • Crafting a Knowledge Management Framework Available: www.adb.org/documents/information/knowledge-solutions/ crafting-a-knowledge-management-results-framework.pdf • Creating and Running Partnerships Available: www.adb.org/documents/information/knowledge-solutions/ creating-running-partnerships.pdf • Critical Thinking Available: www.adb.org/documents/information/knowledge-solutions/critical-thinking.pdf • Disseminating Knowledge Products Available: www.adb.org/documents/information/knowledge-solutions/ disseminating-knowledge-products.pdf • Distributing Leadership Available: www.adb.org/documents/information/knowledge-solutions/distributing-leadership.pdf

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knowledge solutions • Enhancing Knowledge Management Coordination Available: www.adb.org/documents/information/knowledge-solutions/ enriching-knowledge-management-coordination.pdf • Harvesting Knowledge Available: www.adb.org/documents/information/knowledge-solutions/harvesting-knowledge.pdf • Identifying and Sharing Good Practices Available: www.adb.org/documents/information/knowledge-solutions/ identifying-sharing-good-practices.pdf • Improving Sector and Thematic Reporting Available: www.adb.org/documents/information/knowledge-solutions/ improving-sector-thematic-reporting.pdf • Learning in Strategic Alliances Available: www.adb.org/documents/information/knowledge-solutions/ learning-in-strategic-alliances.pdf

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knowledge solutions • Managing Virtual Teams Available: www.adb.org/documents/information/knowledge-solutions/ managing-virtual-teams.pdf • Showcasing Knowledge Available: www.adb.org/documents/information/knowledge-solutions/ showcasing-knowledge.pdf • Social Media and the Public Sector Available: www.adb.org/documents/information/knowledge-solutions/ social-media-and-the-public-sector.pdf • Social Network Analysis Available: www.adb.org/documents/information/knowledge-solutions/ social-network-analysis.pdf • Storytelling Available: www.adb.org/documents/information/knowledge-solutions/storytelling.pdf

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knowledge solutions • Surveying Communities of Practice Available: www.adb.org/documents/information/knowledge-solutions/surveying-cop.pdf • Working in Teams Available: www.adb.org/documents/information/knowledge-solutions/ identifying-sharing-good-practices.pdf • Writing Weblogs Available: www.adb.org/documents/information/knowledge-solutions/writing-weblogs.pdf

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reports • 2011 Survey of ADB-Hosted Communities of Practice Available: www.adb.org/documents/reports/cop/cop-survey-2011.pdf • Strengthening Communities of Practice in ADB Available: www.adb.org/documents/reports/consultant/ strengthening-communities-of-practice.pdf

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collaterals • In Focus: Communities of Practice Available: www.adb.org/documents/brochures/infocus/communities-practice.asp • Communities of Practice: Passing the Fitness Test Available: www.adb.org/documents/presentations/knowledge-management-and-learning/ cop-passing-fitness-test.pdf • Cultivating the Communities of Practice Hosted by ADB Available: www.adb.org/documents/presentations/knowledge-management-and-learning/ cultivating-communities-of-practice.pdf • Empowering Communities of Practice Available: www.adb.org/documents/presentations/knowledge-management-and-learning/ empowering-communities-of-practice.pdf • A Timeline of ADB-Hosted Communities of Practice Available: www.adb.org/publications/timeline-adb-hosted-communities-practice

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webpages • Communities of Practice Available: www.adb.org/knowledge-management/communities-of-practice.asp • Communities of Practice Available: cop.adb.org*

*This link will direct you to an ADB internal website.

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About the Asian Development Bank ADB’s vision is an Asia and Pacific region free of poverty. Its mission is to help its developing member countries reduce poverty and improve the quality of life of their people. Despite the region’s many successes, it remains home to two-thirds of the world’s poor: 1.8 billion people who live on less than $2 a day, with 903 million struggling on less than $1.25 a day. ADB is committed to reducing poverty through inclusive economic growth, environmentally sustainable growth, and regional integration.

Based in Manila, ADB is owned by 67 members, including 48 from the region. Its main instruments for helping its developing member countries are policy dialogue, loans, equity investments, guarantees, grants, and technical assistance.

For more information, contact Knowledge Management Center Asian Development Bank 6 ADB Avenue, Mandaluyong City 1550 Metro Manila, Philippines Tel +63 2 632 6362 Fax +63 2 632 5264 knowledge@adb.org www.adb.org/knowledge-management/ www.adb.org/knowledge-management/communities-of-practice.asp Publication Stock No. ARM114052 October 2011