Heads, I Win. Tails, You Lose.

Public sector digest INTELLIGENCE FOR THE PUBLIC SECTOR.

Heads, I Win. Tails, You Lose.

OLIVIER SERRAT, ASIAN DEVELOPMENT BANK Corporate Strategy

Q4 2013 www.publicsectordigest.com

© 2013 PUBLIC SECTOR DIGEST

PSD #6329 Winter Magazine Guts_Layout 1 13/12/13 1:51 PM Page 8

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PSD #6329 Winter Magazine Guts_Layout 1 13/12/13 1:51 PM Page 11

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OLIVIER SERRAT is Principal Knowledge Management Spe-

cialist in the Asian Development Bank. In 2010, he published two books, Learning in Development and a compendium of Knowledge Solutions, available at www.adb.org/site/knowledge-management/. All articles in the Knowledge Solutions series he launched in 2008 are at www.adb.org/knowledgesolutions. Olivier can be reached at oserrat@adb.org.

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