2020 Digital Workplace Conference Preview Guide by Engage Business Media

Your Guide To Whatâ&#x20AC;&#x2122;s On

Now is the Time to Equip Your Organisation for the Digital Workplace Revolution Platinum Sponsors

Gold Sponsors

www.DigitalWorkplaceEvent.com @EngageEmployee #EngageConference

Bronze Sponsors

ORGANISED BY:

14+ Presentations

Round Table Sessions

10 Topic Streams

150+ Delegates

Networking Party

Welcome Welcome to our 2020 Digital Workplace Conference Preview Guide, where you’ll find everything that you need to know about Europe’s largest conference focusing on the latest initiatives that will help to transform your organisation’s workplace structure. This year’s conference is being held on Thursday 12th March, and we’d love to have you there. Engaged employees are more important to organisations than ever before. Providing our people with a truly digital workplace environment enables new effective and efficient ways of working, whilst improving both engagement levels and relationships with our customers.

The workplace is simply unrecognisable from even five years ago. New communication and collaboration technologies are transforming the way our colleagues interact with each other across the enterprise, opening doors to smarter and more productive working. Technology acts as a great enabler in improving workplace culture and engagement. Our Digital Workplace Conference will examine in detail how the needs of our people are changing and how and where we can equip them to cater for this workplace revolution. Failure to do this is not an option. Delegates at the conference will witness case study content from organisations already implementing Digital Workplace strategies to improve employee and customer engagement. We hope you enjoy this Preview Guide and it gives you a flavour of what to expect in March. We hope to see you there for what promises to be the most exciting day in the employee calendar.

1 Day Event

www.DigitalWorkplaceEvent.com

@EngageEmployee #EngageConferences

Digital Workplace Conference is organised by Engage Business Media Ltd Join EngageCustomer.com (free membership) and receive Latest News and Features, Weekly Newsletter, Invitations to Directors Forums, Conferences, Summits, Webinars, Focus Groups and more. Nicholson House I 41 Thames Street I Weybridge I Surrey I KT13 8JG Company Registration No. 8636460

Network with over 400 Peers 11:FS • 1pm plc • AA • ABA research ltd • Abbeyfield • ABCAM • ACS • ACS Schools International • Actimo • Adecco Group • adidas • Adient • Affinity Water • Ageas • Agenda Consulting • Aggregate Industries • Air France • Airbus Operations Ltd • AKBank • Alexander Mann Solutions • Amey • Amido • Amigo Loans • Amnesty International • AMRI • Anglo American • Angus Soft Fruits • Antic London • Any3 • Arcadia • Arcadia Group • Arnold Clark Automobiles • Ascend Learning UK • Aspin Group Ltd • Aster Group • AstraZeneca • Aura Graphics Ltd • Autoglass • Avios • Aviva • Avolon Aerospace Leasing Ltd. • AWE • AXA • BAE Systems Inc • Baker mckenzie • Bank of England • Barclays • Baringa Partners • Barts Health NHS Trust • Bath & NE Somerset Council • Bauer Media Group • Bayer • BBA • BBC • Be At One • Beds and Bars • BEEM • Belron International Limited • Benugo • BKUK • BMW Group • Bolsover & NE Derbyshire District Council • Boundless • Bravissimo • Brighton and Hove Albion FC • Bristows LLP • British Airways • British Business Bank • British Gas • British Pipeline Agency • Brokerbility Holdings Limited • Brooklands Museum • Brookson • BSI • BT • Buckswood School • Bulk Powders • Burberry • BuroHappold Engineers Ltd • Butterfly Hospitality (UK) Ltd • BW • CABI • Cambridge Building Society • Camunda Services GmbH • Canadian Affair • Canopius • Capita plc • Capital Home Loans • Caravan and Motorhome Club • Caravan Restaurants • Care Quality Commission • Carnival UK • Carvill Creative • CDC Group • CDK Global • Central Japan Railway Company • Česká spořitelna • CFRS • CH & Co • Challengers • Chatham House • Churchill Group • CIPD • Cirrus Logic • Citi Bank • City & Guilds • City of London Corporation • City Year UK • CitySprint (UK) Ltd • Civica UK Ltd • Clear Review • Clearanswer Call Centres Ltd • Close Brothers • Cloud Direct • CMS • Colorminium London Ltd • Comparison Technologies • Computacenter • Concorde International • Co-op Group • Cornelius • Cotton Traders • Council of the European Union • CPP Group • CQC • Criteo GmbH • Crosslane Group • Crowhurst Park • Crown Worldwide • Culture Amp • Cushman & Wakefield • Customer Lifeguard • CYTI Limited • Davidsons Homes • Dazn • Deevnish Nutrition • Dentsply Sirona • Department for Work and Pensions • Deutsche Bank • Dimensions • Doncaster Council • dormakaba • Dorset Council • DPD Group UK • Dragon Argent • dragonfish UK • DSTL • Duncan & Toplis • DVSA • DWP Digital • Easr Sussex County Council • Eastleigh Borough Council • EBM • Edelman • Edwardian Hotels London • Ellacotts LLP • Emarsys • Emerald • Emperor • Endava • Engage For Success • Engage for Success / Exeter University • Engage Partners • English Institute of Sport • Ensono • Enterprise Rent-A-Car • Envision Pharma Group • ESB • Essentra • Essex Services Group Plc • European Commission • Experian • Explore Learning • EY • Farmdrop Limited • Fathom • FCA • FCB Health • Financial Times • Firstco • Five Acre Wood • Flight Directors • Flowbird • Food Standards Agency • Forest Holidays • Formica limited • FORWARD • Foxtons Plc • Frank Recruitment Group • Frasers Hospitality • Freeman • Fresh Direct UK • G4S • Gen2 Property • GFT Finance • GFT Financial Limited • GFT Financial Ltd • Global Water Intelligence • GlobalWebIndex • Globant • Go-Ahead Group • Grandparents Plus • Graysons Solicitors • Great Western Railway • GRIND • GSK • Haig Housing Trust • Hampshire Hospitals NHS Foundation Trust • Hanover • Harvey Water Softeners • Hayes Davidson • Healthcare Quality Improvement Partnership • Heathrow • Hella Fast Forward • Her Majesty's Court Service • Her Majesty's Courts & Tribunal Service • Herbert Smith Freehills • Herbert Smith Freehills LLP • Hermes UK • Hicom • Highways England • Hitachi Capital Consumer Finance • Hitachi Rail • HM Land Registry • Hoare Lea • Hogan Lovells • Holloywood Bowl • Horwich farrelly • Hotelbeds • Howard Kennedy • HR Manager • HRW • HS4LC • Huntswood • Huntwood • Hydrock Consultants Limited • IBM Watson Media • ICSA • IDC • Imperial London Hotels • Influencers.ltd • Infradata • ING • Innovyze • Interact • Interpet Ltd • invest northern ireland • Investors in People • IPG Mediabrands • ISHA • Islington Council • ITL Ltd • IWM • John Lewis Partnership • Johnson Controls • Just3Things • Karro • Kasey Brown Consulting Ltd • KCLSU • KCOM • Kent Community Health NHS Foundation Trust • KFH • Kiwi.com • Kleinwort Hambros • KP Snacks • lastminute.com • Law Business Research • LCIA • Leeds University • Legal & General • LEGOLAND Windsor • Lendlease • Lifeplus Europe • Linklaters • Lloyds Banking Group • London • London Borough of Lambeth • London Legacy • Lonely Planet • Loxam Powered Access • LQ Group • Lumapps • MAG • Malakoff Mederic Humanis • Marketing • Marriott International • Marsh • Mastek Ltd • Mayhew • MBNL • McCann • McColl's Retail Group • Mears Group • Mears Group PLC • Merkle • Metaswitch • Metropolitan Police • Microsoft • Millfield School • Mind in the City, Hackney and Waltham Forest • Ministry of Defence • miss • Mitie • Monsoon Accessorize • Morgan Hunt • Morgan Sindall • Moto Hosptality Ltd • Motor Fuel Group • Mount Anvil • Mr • Ms • Naked Wines • Nando's • Nationalgrid • Nationwide Platforms • Nestle Purina Petcare UK&I • Net World Sports • Network rail • NewDay • Nisbets • Nomad Foods • Northern Gas Networks • Norton Rose Fulbright • NSPCC • NTT Europe • ntte • Nuveen • NWTC • O2 • O2 Telefonica • Office Depot • Ofwat • OIC • OKA • Old Mill Accountancy & Financial Planning • Oliver Agency • One Housing • Ophir Energy plc • Oracle Netsuite • Orange • Orega Management Ltd • ORM • OVO Energy • Pai Skincare • Parkdean Resorts • Patty&Bun • PCML • Peabody • Peakon • Pepsi Lipton • Pfizer • PHASTAR • Photobox Group • Pinewood Group Limited • Pinewood Studios • Plymouth University • Polder • Police Scotland • poly • Poppulo • Prime Oak Ltd • Principality Building Society • Prostate Cancer UK • Proud Robinson • Publicis Worldwide UK • Purcell • PwC • Qlearsite • Questback • Rail Delivery Group • RBG Kew • ReAssure • Red Kite Community Housing • Refinitiv • Resonate Group Limited • Rexel UK • Reynolds • Reynolds Catering Supplies • Richmond & Towers • Rio Tinto • Riverford Organic Farmers • Riverside • RM • Roadchef • Rogers Stirk Harbour + Partners • Round Hill Capital • Royal College of Nursing • Royal College of Physicians • Royal Opera House • Rubix Group • RUSH HAIR • Rush Hair & Beauty • SA Law • Sainsbury's • Samaritans • Sanne • Santander • Sarah Harrison • Scott Bader • Sculpture Consulting Ltd • SDL • Seasalt Cornwall • Seasalt Ltd • Securitas • Sedgwick International UK • Sequel Group • SGS • Shaw Trust • Sheffield Hallam University • Shop Direct • SiSU Wellness • Skibo Ltd. • Smarp • SMITH & OUZMAN • Socomec U.K. limited • Sodexo • Sofology • Softonic International SA • Somerset Passenger Solutions • Sony • Sophos • Sorted Group • Southbank Centre • Southern Water • Sovereign Housing Association • Spektrix • Sponge • Spotify • Springboard Charity • Square One Resources • SSAFA • St Andrew's Healthcare • St Luke's Hospice • Staples Solutions UK • Stepstone • Stickyeyes • Sue Ryder • Summit • Suntory Beverage & Food Europe • Suntory Beverage and Food Europe • Sunvil • Supplier Assessment Services • Surrey County Council • T W White & Sons • Tank Museum • Tata Consultancy Services • Taybridge Associates • Taylor Vinters LLP • TCEG • Tech Mahindra • Technology Adoption and Change Manager • Teenage Cancer Trust • Telefonica UK • Temping through Agency • Ten health & fitness • Terry Jones Solicitors • Tesco • TfL • The AA • The Adecco Group • The Big Issue Foundation • The Body Shop • The British School in the Netherlands • The Council of the European Union • The Difference • The Esteė Lauder Companies • The National Film & Television School • The Ned • The Peabody Trust • The R S A • The Royal Ballet School • The Royal Household • The Royal Mint • The Runnymede Hotel • ThirdSpace • Thirteen • Time Out • TJX Europe • Tonik Energy Ltd • Torbay & South Devon NHS Foundation Trust • Tossed • Transform IT • Transport for London • Travelers • Travelodge • Travelport • Trinity Laban • Trinity Laban Conservatoire of Music and Dance • Tursa Employment & Training • Turtle Bay • Ubisoft • UBS • UCL • Ultra Electronics CIS • Unibail-Rodamco-Westfield • Unicef UK • unipart • Universal Music Group • University of Lincoln • University of Manchester • University of Portsmouth • Unlimited group • USS • UWL • Uxbridge College • Vanquis Bank PLC • Veolia • Vertas Group Limited • Viapath • Vicki Boyton • Vision Express • Visual Image • Vivienne Westwood • Vodafone • Volume • Vonage • VPS Group • Wahaca • Waitrose • Walgreens Boots Alliance • Walker Books • Walsh • Warwick District Council • Warwickshire County Council • Wave Utilities • Well • Wellcome • wentworth wooden jigsaws ltd • Wesleyan • West Ham United Football Club Ltd • WeWent.com • WEX Europe Services • Wex Photo Video • Whiteley Homes Trust • William Hill • Williams • Williams Lea Tag • Wilson James • Wiltshire Council • Wipro LtdwIIPRO.LTD • Wolverine Europe • WWF-UK • Wychavon District Council • xoServe • Yorkshire Water • Yougov • YUMM'EAT • Zara • Zellis • Zenith Technologies • Zmotywowani • Zmotywowani.pl sp. zo.o. • Zoho Cliq • Zoological Society of London • ZSL • Zuto

A Feast of Case Study Content The impact on employee and customer engagement

Designing employee experiences in the Digital Workplace

Colleagues who feel more connected with each other will automatically

Some of the most significant opportunities enabled by the digital

feel closer to their customers and this connection will enhance the links

workplace come with the way organisations and their people can design

between employee and customer engagement

seamless employee experiences for the benefit of all

The evolution of new technologies including AI

Digital Workplace applications, solutions and innovations

New digital technologies have transformed the workplace over the past

The transformation being brought about by new digital applications and

five years and Automation, Artificial Intelligence and Robotics are

innovations brings new opportunities and at the same time new

leading the charge as the pace of change accelerates

challenges for our people. Getting the mix right is business critical

Employee communication, collaboration and value creation

Make remote work safe for employees and your organisation

The impact of digital technologies on the way we work together within

Work is transforming both organisations and the lives of employees.

and across the organisation is profound. The improvements, enabling

When will businesses empower people to be fully productive anywhere,

smarter communication and collaboration, are creating value across the

at any time

board

What Our Engage Employee Delegates Think How would you rate the organisation of the day?

% Average

How did the event compare to what you expected?

45%

50%

Good

40%

How would you rate the Event Networking App?

45% 35% 30%

Would you attend the conference again next year?

43%

25%

Excellent/ Above Average

20% 15% 10%

Excellent

5% 0%

93%

Much Better

Somewhat Better

About What is Expected

Not as Good as Expected

68%

Yes/Maybe

Which speakers were your favourite? Please mention all that apply. How useful to your company was the information presented at the event?

Please describe your event experience in one sentence:

Paul Barber

Pablo Camba

Martin Kersey

Andrew Cocks

Paul Devoy

Sanja Licina

Very positive - good content, well run

17% Extremely Useful

I found it engaging and well varied Very good time management, considering the number of attendees and the parallel tracks available.

Stuart Eames

Chris Newstead

Why did you decide to attend the Employee Engagement Summit?

Well organised with interesting, insightful speakers

38% Very Useful

Extremely well managed and insightful day.

Great organisation, very good line up.

40% Moderately Useful

It was an interesting experience from the perspective of a highly attended summit, extremely well organised and each speaker that delivered was concise, relevant and thought provoking. A thoughtfully navigated day through relevant casestudies and insightful speakers and facilitiators

If you have one event to attend, then do this one

5% Slightly Useful

Stephen Robertson

Great opportunity to hear about what's happening in employee engagement and to come away with some new ideas to implement back at base

Denise SandersonEstcourt

Antonia Dietmann

Emily Stanley

Martha McKenzie

I attended to better understand the current trends within employee engagement and find ways to implement these within our business I attended to see what other companies are doing, hear some stories, get some inspiration, meet likeminded professionals

How would you rate the organisation of the day? Excellent Above Average Average

I attended to learn best practices, professional networking, learning about the new offering from technology/service providers

44% 47%

I was keen to learn more about exciting things other organisations are working on, access new ideas and understand how they're working in practice. To be surrounded by like minded people and here from others and how they have approached employee engagement/culture change

Recently confirmed 2020 speakers

Samantha Rope

James Hampton

Adrienne Glad

Mike Gibney

Velisa Williams

Group HR Director Wilson James

Head of Learning and Development Seasalt Cornwall

Head of Internal Engagement/Head of Network CDC Group

Director of Workforce The Walton Centre NHS Foundation Trust

Employee Relations Head of People and Learning Founder & CEO Business Partner Technology Inviqa ShinyMind Facebook

Cathy Dearson

Rebecca Howard

Chris Hone Systems Director Fortem Solutions Limited

Ed Taylor

Paul Bennun

Tara Mansfield

Nadya Ermakova

Tariq Maonah

Clare Schaeffer

Darren Isaacs

Director of Client Services Digital WorkplaceGroup

VP Internal Communications and Involvement DAZN

Head of People Monzo Bank

Head Of Internal Communications SIBUR

Digital Product Lead Legal & General

Enterprise Service Manager - Digital Workspace and Mobility Arriva

Transformation Programme Director Stagecoach Group

Gallery

Network with your peers

The New Attendee Experience Dynamic Event Guide showcasing our case study driven content, enabling you to create and build your own custom agenda, adding sessions and networking events to your

Professionals attend events for two primary reasons, to absorb content and to network

schedule.

A big reason for going to conferences is to meet

advance of the event’ on the day and even after the event.

Connecting with Peers Networking is one of the top reasons to attend a conference, enabling you to communicate with like-minded people, a painless way to introduce yourself to others, schedule appointments with exhibitors, sponsors or other attendees in

with likeminded people and industry peers. Conferences bring together people from all

Connecting with Content

different geographical areas who share a

After all ‘Content is King’, making it simple to actively

common discipline or field, they are a great way

participate in session discussions with real-time engagement

to meet new people in your field. Our exciting

features. Directly connect your social media profiles to the

NEW industry leading networking event app

event app for easy posting, sharing, and connecting with

other attendees, displaying social updates in real-time.

perfect platform to deliver interesting event content, effective face-to-face connections,

Gamification

digital interactive agenda, live polling enabling

A fun way to connect and play, explore event content,

more involvement during presentations,

complete challenges, earn points and badges, and win prizes!

Surveys providing feedback opportunities at the perfect time and more. Application run by:

Convince your Boss

Discover what to expect in 2020

Dear [XXX], I would like to attend the Digital Workplace Conference, 12th March, in London, UK. I have reviewed the agenda as well as the list of exhibiting companies and feel the return on the investment would be a major benefit as the event aligns directly to the priorities of our department [insert your priorities here]. It’s great value for the level of intensive education. In 1 day, I’ll have access to: • Case studies from world-class brands [List Notable] • Speakers include: [add here] • 10 topic streams covering the latest trends. • Interactive focus group sessions • Networking opportunities with 400 peers working in similar roles to myself • Access to the event networking app, where I can arrange meetings and chat with other delegates prior to the day • Live demos from industry leading vendors The full conference price* is £595+VAT and includes: • Conference attendance • Documentation (including presentation slides) • Planned functions • Breakfast and luncheons Here is a complete breakdown of the conference costs: Airfare: £ [xxx] Transportation: £ [xxx] Hotel: £ [xxx] Meals: £ [xx] (breakfast, lunch and all refreshments are included in conference fee) Conference Fee: £ (insert based on option selected above) TOTAL: £ [xxxx] There are a number of strategic and tactical “how-to” case study presentations on the day that I feel will allow us to transform engagement and save cost in the future. A few of the presentations that I plan to attend include [List Top 3 Sessions Here] I’ve reviewed the exhibitor list and there are a number of vendors participating that I plan to evaluate for future use. In addition to the exhibit showcase and product demonstrations, I plan on scheduling private vendor briefings onsite with [Vendor A, Vendor B, Vendor C]. I’ll also be able to build new business relationships and share best practices with other attendees working on the same priorities. This event has user/case study presentations and roundtable discussions with other users moderated by industry experts on topics relevant to our priorities including [Topic A, Topic B, Topic C].

FOCUS ON

Why basic kindness is still a leader’s greatest asset

Shaping better technological progression through employee involvement

How structured career progression boosts morale and reduces turnover

Be At One explain why sometimes a simplistic approach to engagement is the most effective.

Waitrose explains how and why including employees in their technological advancements is beneficial.

Pablo Camba explains how accessible career progression and a dedication to internal promotions has transformed employee engagement at Inditex.

ENGAGE EMPLOYEE

E M P L O Y E E

E N G A G E M E N T

S U M M I T

SUMMER 2019

R E P O R T

2 0 1 9

EngageEmployee.com

TECHNOLOGY: THE GREAT ENGAGEMENT ENABLER

Click here to read the Engage Employee 2019 Report

Other staff members in our organisation will also be able to benefit as I will meet with the team when I return to relay recommendations and action items, and circulate a detailed an actionable report. Please accept this proposal to attend as I’m confident in the significant return we will receive for the small investment. Thank you for your consideration.

VIEW FROM THE SUMMIT CHAIRS

FOCUS ON

Gerry Brown

Jo Moffatt

Melissa Harper

Shares his highlights from the Summit

Chair of Hall 2 shares her insights from the day

The Senior Vice President of Global Talent and Inclusion at Bayer explains Building a Digital Culture

Published by

"Attending your events really does allow me to take back real-life, implementable strategies to apply to my own organisation - we've seen a huge increase in employee engagement as a result, so thank you!" Head of Employee Engagement, Bupa

Equip your organisation for the Digital Workplace revolution Engaged employees are more important to organisations than ever before. Providing our people with a truly digital workplace environment enables new effective and efficient ways of working, whilst improving both engagement levels and relationships with our customers.

Standard

Bronze

Silver

Gold

Supplier

1 Ticket

2 Tickets

5 Tickets

10 Tickets

1 Ticket

• End User

• Full Conference

Pass

Our Digital Workplace Conference will examine in detail how the needs of our people are changing and how and where we can equip them to cater for this workplace revolution. Failure to do this is not an option. Delegates at the conference will witness case study content from organisations already implementing Digital Workplace strategies to improve employee and customer engagement.

www.DigitalWorkplaceEvent.com @EngageEmployee #EngageConference

Pass

• 2 Seminar Halls

• Join Roundtable

Sessions • Lunch &

Refreshments

• Networking App

• Presentation

Slides

Pass

• Access to Video Library • Networking Drinks Party

Slides • Access to Video Library • Networking Drinks Party

Slides • Access to Video Library

• Industry/Service Provider • Full Conference Pass • 2 Seminar Halls • Lunch & Refreshments • Presentation Slides • Access to Video Library • Networking Drinks Party

• Networking Drinks Party

£595

£995

£1995 £2995 £1495

+VAT £119

+VAT £199

+VAT £399

+VAT £599

+VAT £299

To Register Your Place Contact: Email: Tickets@Ebm.Media • Hotline: 01932 506 300 (Press 1) ORGANISED BY:

Sponsors in Focus

Beezy is the all-in-one Intelligent Workplace for Microsoft Office 365. We make collaboration within your organization easy and relevant. By extending the Microsoft productivity stack, we unify the digital workplace and empower users to communicate, share and collaborate better, whether on-premises, in the cloud or in hybrid environments. Large customers such as Monster, Bank of England, ZF and many more can now benefit from the full functionality of an intelligent, modern digital workplace that brings together Collaboration, Communication, Knowledge, and Processes.

It has never been easier to set up and manage a digital work environment, interact and involve the team. DiggSpace is a ready-touse platform that lets you communicate bidirectionally with all employees, share information and gather feedback, fostering teamwork and collaboration. You can even take advantage of Office 365 features. With the creation of a digital work environment, your company promotes productivity and knowledge sharing, reinforcing team spirit and commitment among all employees. All of this in a simple and effective way, since DiggSpace is very easy to set up and manage, not requiring any technical skills.

Interact is a global enterprise software company that serves intranet software to over one million users across more than 800 organisations. Our mission is to inform and connect every organisation’s greatest asset: its people. We specialise in solving internal communication and employee engagement challenges by combining our sophisticated intranet software with outstanding professional services, focusing on developing long-term strategic partnerships with our customers. www.interact-intranet.com

www.beezy.net

We’re Oak Intranet — the team behind your team. Oak is everything you’d expect from a modern-day intranet, but so much more. A ready-to-go, cloud-based, social intranet that’s designed for the employee experience and trusted by the likes of Aldi, NHS, American Golf and Suzuki. With a solid history of over two decades spent launching intranets for well-loved brands around the world, Oak empowers your teams with the tools they need to succeed, in one friendly interface. We’ve designed an intuitive solution that lets you set-up and launch your own intranet, at your own pace, without the need for overly-technical or complicated design experience.

When the world’s most successful companies want to solve complex employee communication challenges right across their organizations, they look to Poppulo. At Poppulo, we create simple solutions to solve complex communication problems by enabling organizations to plan, target, publish, and measure the impact of their communications across multiple digital channels, all in one place, through the use of Poppulo email, Poppulo mobile and Poppulo insights. From large global brands to smaller enterprises we transform employee communications and workplace engagement on any scale.

We help employers support their people when they need it most, nurturing a supportive culture, boosting productivity and reducing absenteeism. Through our support programmes you can help employees cope better mentally and physically during their cancer journey and help them get in control of their life’s when looking after a loved one. We give your employees clarity and reassurance, enabling them to can carry on working if they choose and continue living life the best they can. So when your people are faced with the worst, we help your organisation show its best side. www.reframe.co.uk

www.poppulo.com

www.diggspace.com www.oak.com

Create value driven culture. Build a culture of recognition. Align and empower your people with values. www.unipos.me

yulife is a London based life insurance company that inspires life. Driven by a mission of helping every person to be their best self, the company rewards its members for living well now, as well as protecting their loved ones in the future. The yulife app encourages everyday healthy behaviour, creating teams that are happier, healthier and more productive. www.www.yulife.com

CPS specialises in delivering innovative technology solutions to help businesses on their journey to digital transformation. Partnered with Omnia Intranet, and a Microsoft Gold Partner, we pride ourselves on solving technology and business problems through collaboration, employee engagement, change management and innovation from anywhere, on any device.

Hussle is the UK’s most flexible way to get fit. Stop and start with a click of a button. Enjoy using premium gyms, whether near work, home or whilst travelling. With unlimited access to 1000’s of venues you can relax in a spa, swim in a pool or workout at your favourite gym. When life gets in the way Hussle is there to make life work out! www.hussle.com

www.cps.co.uk

LumApps digital workplace is a category leader that integrates with collaborative suites, G Suite and Office 365. With a worldwide team LumApps serves prominent companies around the world like Valeo, Air Liquide, ColgatePalmolive and Transavia. Our solutions create a digital workplace that helps organizations to transform the way they communicate, collaborate, and engage with their customers, partners, and employees. www.lumapps.com

Precio Fishbone is Sweden’s leading specialist in solutions based on SharePoint and Office 365. They are a Microsoft Gold Partner and have some of the best products on the market for intranets, management systems and document management. www.omniaintranet.com/omnia

Powell Software is an International Software Vendor, that drives digital transformation by offering intelligent digital workplace solutions based on Office 365. Through our collection of easy to use collaboration, productivity, implementation and governance products, we help companies realize their digital workplace projects from A to Z with ease. With offices in Europe, North America, Middle East, South Africa and Asia, the Microsoft Gold Partner support customers all over the world and drive innovation at work. Today, Powell Software has more than 150,000 users and is deployed by over 200 resell and implementation partners worldwide.

Bring storytelling to life with Seenit! We are helping organisations like yours, humanise your brand and bring your company culture to life through employee-led video. Truly engaged employees are more productive, more innovative and are your best brand ambassadors. Championing your people by giving them a voice allows them to represent themselves - and your brand - in the most authentic way. Seenit is a people-powered video platform that allows you to direct your employees to be your own mobile film crew. You can easily direct, curate, and edit any videos uploaded to the platform to create collaborative stories, help get across your point of view and stay on brand.

www.powell-software.com www.seenit.io

Venue Information How to register

Booking hotline: 01932 506 300 (Press 1) Online: www.DigitalWorkplaceEvent.com

12 March 2020 Victoria Park Plaza 239 Vauxhall Bridge Road London SW1V 1EQ

Directions: The four-star Park Plaza Victoria hotel in London, situated within walking distance of Victoria train, coach, bus and Underground stations, provides an excellent transportation link to London Heathrow and London Gatwick airports. On-site facilities include dining options, Amber Spa and an Executive Lounge, this Victoria Station hotel is thoughtfully designed to suit business, conference and leisure travellers alike. The Park Plaza Victoria is a non-smoking hotel.

End User Tickets

Delegate Packages include:

•

Standard Single: £595 +VAT

•

Full Conference Pass

•

Bronze - 2 Tickets: £995 + VAT

•

Access to 2 Seminar Halls

•

Silver - Up to 5 from same organisation:

•

Join Roundtable Sessions

£1995 +VAT

•

Lunch & Refreshments

Gold - Up to 10 from same organisation:

•

Networking App

£2995 +VAT

•

Presentation Slides

•

Access to Video Library

•

Networking Drinks Party

•

Service Provider & Vendor Tickets •

From London Paddington National Railway Station • Take London Underground • Travel via the southbound Bakerloo Line service to Oxford Circus • Change for the southbound Victoria Line service and depart at Victoria • Walk south on Wilton Road for 100 metres • Park Plaza Victoria London will be on your left • Estimated travel time 25 mins From King’s Cross & St. Pancras National Railway Station

Single: £1495 +VAT • Take the London Underground

Terms & Conditions: All payments must be received before the conference date. We reserve the right to refuse admission if payment is not received in advance of the event. Substitutions will be permitted at any time provided the delegate fee has been paid in full. Cancellation: All delegate fees are non-refundable, however are transferable to another Engage Business Media event on a like for like basis, all transfers are at

• Take the Victoria Line southbound towards Brixton • Depart at Victoria

the discretion of the event organiser. All invoices are due for settlement within 14 days from the invoice date unless agreed otherwise. Engage Business Media

• Walk south on Wilton Road for 100 metres

Ltd must be informed of any disputed invoices in writing within 14 days from the date of the relevant invoice. If for any reason the event is postponed or

• Park Plaza Victoria London will be on your left

cancelled Engage Business Media Ltd accept no responsibility for airfare, hotel or other travel costs incurred by clients. Data Protection: Engage Business Media Ltd gathers and processes data in accordance with the Data Protection Act 1998. The information contained about you on this form may be used for future updates about our products and services. Occasionally, we may make your details available to carefully selected external companies for marketing purposes. If you wish your details to be removed or not passed on to external organisations, please write to Engage Business Media Ltd at the address on this form.

• Estimated travel time 15 mins

Booking Form

Standard

Bronze

Silver

Festival Pass

Please sign and complete the form below, on receipt an invoice will be raised and issued. All invoices

(1 Ticket)

(2 Tickets)

(5 Tickets)

(Access all events for 12 months)

need to be paid in full prior to the event. Please reference your invoice number on payment.

£595+VAT

Phone: 01932 506 300

Email:

tickets@ebm.media

Or post to:

Engage Business Media, Nicholson House, 41 Thames Street, Weybridge, Surrey, KT13 8JG

£995+VAT

£1,995+VAT

£995+VAT

Delegate Package: ■ Access to all Seminar Halls ■ Join Roundtable Sessions

■ End User ■ Full Conference Pass

■ Lunch & Refreshments ■ Networking App

■ Networking Drinks Party

■ Presentation Slides ■ Access to Engage Hub

Industry: Financial Services

Retail

Transport & Logistics

IT/Telecoms

Business Services

Public Sector

Utilities

Healthcare & Pharmaceutical

Manufacturing

Leisure

Leisure & Tourism

Vendor/Service Provider

Consultant

Other

I wish to attend: Internal Communications Conference – 18th September 2020

Summits:

Conferences:

Employee Engagement Summit – 15th May 2020

Digital Workplace Conference –12th March 2020

CX Marketing Summit – 19th June 2020

Employee Wellbeing Conference –12th March 2020

Customer Engagement Summit – 9th November 2020

Future of the Contact Centre Conference – 12th February 2021

Whilst I may choose to withhold 3rd party consent, I understand that by choosing to allow my badge to be scanned by a sponsor, I am providing them with my personal data and in doing so I consent to being contacted by them after the event. I understand I have read and understood Engage Business Media’s Terms and Conditions (http://ebm.media/terms-conditions/) and Privacy Policy (https://ebm.media/privacy-cookies/) I have read and understood YES, I would like to attend the event(s) detailed on previous page. Please send me an invoice which will be paid in full prior to the event(s) detailed.

Focus Groups: Engage Focus Groups – 25th September 2020

Customer Engagement Transformation Conference –9th July 2020

Confirmation

This event is being sponsored by the sponsors listed on the event page. We may make your registration details available to select sponsors, in both ours and the sponsors legitimate business interests, and they may contact you about their product/services. *(required)

Other - Please specify = £

Registration

I am happy for my details to be shared

First name

Last name

Job title

Organisation

Signature

Address

Date Printed Name Post code

County Tel

Mobile

Finance Department Email

Job Title

For BACS payments please send to: Barclays Bank PLC, 3 Church Street, Weybridge, Surrey, KT13 8DD

Other Delegate details

Account Name: Engage Business Media Ltd

First name

Last name

Tel

First name

Last name

Tel

First name

Last name

Tel

First name

Last name

Tel

Job title

SORT CODE: 20-90-56

ACCOUNT No:

23232689

IBAN:

GB50 BARC 209056 23232689 SWIFT CODE: BARC GB 22

Bank transfer: If paying by bank transfer please ensure that remittance advice is sent to tickets@ebm.media. Please QUOTE INVOICE NUMBER, failure to do so may result in a delay in processing your delegate ticket.

Job title

EngageCustomer.com • EngageEmployee.com Job title

EngageCxMarketing.com • EngageAwards.co.uk • EngageInfoSec.com @EngageCustomer

Registration Questions Where did you hear about this event? Email

Terms and Conditions

What's your annual relevant purchasing budget?

Telephone call

Website

Google

Partner organisation

Social media

£100,000 or less £100,001 - £250,000 £250,001 - £500,000

Other (please specify)

£500,001 - £1 million £1 million - £5 million

What is the primary reason for

£5 million - £10 million

attending this event?

Over £10 million

For networking purposes I am researching for a new project For professional development,

Do you currently have a live project that you're working on?

learning and knowledge To find new suppliers, products

Yes

and services

What is your purchasing responsibility?

How many employees does your organisation have?

Make purchase 1-24

Authorise purchase Influence purchase

25-49

Specify suppliers

50-99

I have no purchasing responsibility

Which best describes your regional responsibility?

EVENT TICKETS - These ticket terms and conditions as contained below and the abbreviated version found on the booking form are an acknowledgement of agreement (“the Contract”) and apply to all services (“the Services”) provided by Engage Business Media Ltd (“the Organisers”). By signing the booking form, the “Customer” accepts the following terms: In the event of any inconsistency, conflict or ambiguity between the Terms and Conditions and any terms and conditions stated on the Booking Form, the provisions of these Terms and Conditions shall apply. Any issues regarding the sale of a ticket, the terms and conditions or anything relevant to accessing the event should be presented in writing prior to signing the booking form to tickets@ebm.media.

100-249 250-499 500-999

TICKET TERMS - “End User” shall mean an individual who works for a company and benefits from the content at the event, they have no service, product or any offering that could be discussed, presented or of interest to another end user delegate at any Engage Business Media event. • “Supplier/Vendor/Industry ticket” shall mean any person, company or partnership, their agents, or contractors who have a commercial service, product or any offering that could be discussed, presented or sold at any Engage Business Media event. SUPPLIER / VENDOR / INDUSTRY TICKETS - To protect the investment of our sponsors, we charge a ‘Supplier Ticket’ fee which is calculated and comparable to a sponsorship package. Discounted vendor passes are not available for the purpose of evaluating the event for future sponsorship. This policy has been in effect since Engage Business Media started and ensures the best outcome for both our sponsors and end user delegates. Please Note: We will decline all registrations that do not meet the relevant criteria and Engage Business Media reserves the right to decline attendance at any event. BOOKING AND PAYMENT - To purchase a ticket for any of the Engage Business Media events a signed booking form specific to the event is required, this can be presented over email, post or by booking over the website in accordance with the instructions set out therein (“Booking Form”). You are responsible for the accuracy of your Booking Form, including in particular your contact details (which we will use to contact you from time to time and in accordance with these Terms and Conditions). Submitting a Booking Form constitutes an offer by you to purchase a ticket for the event in accordance with these terms and conditions. The Ticket Terms and Conditions apply to the booking of all tickets to the exclusion of all other terms and conditions. We will confirm receipt of your booking form by providing an electronic receipt and/or digital ticker, however the booking and/or event ticket is not confirmed or deemed accepted until a signed booking confirmation is received. The Ticket Terms and Conditions will be binding by both Parties from that point. Where there is a price to attending the event and payment has not been paid in full at the time of the booking, following confirmation of your booking we will issue an invoice for the full price of your Event ticket (as set out on your Booking Form, plus VAT as applicable) (the “Fee”). The fee must be paid and funds received in accordance with the payment terms and instructions set out in the invoice or received prior to the event date, whichever is sooner. Unless otherwise stated therein, the fee covers your entry for the duration of the event only and is exclusive of all travel, accommodation, insurance and other costs (all of which must be arranged and met by you). Fees are strictly non-refundable and all invoices are liable for payment regardless of attendance. EVENT ATTENDANCE - Compliance with instructions and regulations, by attending the Event you comply with all applicable law, including (but not limited to) all health and safety legislation and requirements. All instructions given by us or on our behalf, including (but not limited to) in relation to any security arrangements and the terms and conditions of the Event venue (a copy of which is available on request prior to the Event). SAFETY AND SECURITY - You are responsible for ensuring your own safety and security whilst attending the Event as set out in these terms and conditions, we shall not be liable for any loss or damage suffered by you. FILMING AND PHOTOGRAPHY - We may, at our discretion photograph, film, broadcast or record the Event for our own use and purpose. You grant us an irrevocable licence to use and sub-license the use of your name, voice, likeness, image, statements and any contribution made by you at or to the event in any and all media (whether now known or hereinafter invented) throughout the world and in perpetuity. You are not allowed to photograph, film, broadcast or record the event without express prior approval from the organiser.We reserve the right to refuse entry to the event, or subsequently remove you from the event if you fail to comply with these ticket terms and Conditions.

Americas

1000-4999

DELEGATE BADGES - Provided delegate badges must be worn at all times during the event. Badges are only valid for the registered delegate and cannot be passed on or shared by any other person than the name on the badge. Any misuse will result in delegates being denied access to the event or asked to leave at the organisers discretion.

Europe

EMEA

5000+

CANCELLATION OR NO SHOW - All delegate fees are non-refundable.

Middle East

Global

Asia

No refunds or credits will be given for non-attendance at any event. TRANSFERRING A TICKET - In the event that you are unable to attend the event you may transfer your booking to a colleague from the same organisation or another Engage Business Media event on a like for like basis (as specified in the Booking Form) without charge. All transfers are at the discretion of the event organiser.

TICKET RESALE - Under no circumstances may your event booking be resold by you or on your behalf. If we have not charged you a Fee in order to attend the event and you are unable to attend or offer an alternative attendee from the same organisation you may be charged a cancellation fee if applicable and made clear at the time of booking. AMENDMENTS AND CANCELLATION TO AN EVENT - We may, at our sole discretion and without liability to you, make changes to the event timings, date, event schedule or even location within the U.K. In the event that it is necessary to cancel or postpone the event as a result of any reason outside of our control (as decided by us in our sole discretion), we will endeavour to arrange or provide a replacement event and, in such circumstances, your booking and the ticket terms and conditions shall apply to such replacement Event. LIABILITY - Nothing in the ticket terms and conditions shall exclude or restrict our liability to you for death or personal injury resulting from our negligence, the negligence of our employees in the course of their employment, or any other liability which cannot be excluded by law. Under no circumstances shall we be liable to you for any direct or indirect consequential costs or losses suffered by you, whether in contract or otherwise. Indirect costs and losses shall include (but not be limited to) any loss of anticipated profits, savings, business or opportunity and loss of publicity. The views expressed speakers at the event are their own. We shall not be liable for the views, acts or omissions of any speaker or any other attendee at the event. Any information given or distributed at the event shall not constitute advice and should not be relied upon. Our maximum liability in contract, tort, or otherwise (including any liability for any negligent act or omission) arising out of or in connection with our obligations under the ticket terms and conditions shall be limited to a sum equal to the amount of the ticket sale fee (if applicable). You shall indemnify us and keep us indemnified from and against all claims, damage, losses, costs (including, without limitation, all reasonable legal costs), expenses, demands or liabilities arising out of or in connection with any breach by you of the ticket terms and conditions. You and the organisation specified on the Booking Form (if applicable) are jointly liable for your obligations in accordance with the ticket terms and conditions, you confirm that you have all the necessary authority, consents and permissions to attend the event. ANTI-BRIBERY - We comply with our anti-bribery and anti-corruption policies (available on request) and updated from time to time. USE OF INFORMATION - We may share the information provided by you to us on both the booking form and/or any other communication with our employees, officers, representatives, sub-contractors and commercial partners when applicable in connection with the administration, registration relevant to the event. Our registration requires information that includes (not in its entirety) your organisation, job title, email, phone number and when applicable postal address, this information may be included on a delegate list, event app and may be made available to attendees and some commercial partners and carefully selected external companies for marketing purposes. We believe that based on registration and current position you would be interested in other related events, business media opportunities and products/services our commercial partners offers. We will send you emails about our events, business media opportunities and you may also hear from specific commercial partners regarding their products and services, we look forward to working with you again soon. If you wish to not receive marketing from us then please click the link of the footer of all our marketing emails of contact us at optout@ebm.media and you will instantly be unsubscribed from our email database (please notify us at least 48 hours prior to the event). We have prepared a plain English and simple privacy policy that explains how we will use your personal data, this can be found at www.ebm.media/terms-conditions Please note: If you attend a session given by a sponsor and/or your badge is scanned by a sponsor at the event this enables them to follow up with you regarding relevant information on products or services which they believe may be of interest to you. ENTIRE AGREEMENT - These ticket terms and conditions constitute the entire agreement between both parties and supersede/override any other agreements, promises, assurances, warranties, representations and understandings between the parties, whether written or oral by any employee of Engage Business Media, relating to its subject matter. THIRD PARTY RIGHTS - These ticket terms and conditions are personal to the parties, and no third party shall have any rights, including under the contracts (Rights of Third Parties) Act 1999, to enforce the same. WAIVER - No failure or delay by us in exercising any right or remedy provided under this the Ticket Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict our further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict our further exercise of that or any other right or remedy. APPLICABLE LAW AND JURISDICTION - These ticket terms and conditions, their subject matter and their formation, are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising in connection with these ticket terms and conditions, including any non-contractual terms. However, if you are a consumer and are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

EBM Group Events Digital Workplace Conference

Employee Wellbeing Conference

Employee Engagement Summit 2020

Our Digital Workplace Directors Forum will examine in detail how the needs of our people are changing and how and where we can equip them to cater for this workplace revolution. Failure to do this is not an option.

Thursday 12 March 2020

Friday 15 May 2020

The challenges and opportunities relating to the mental, financial and physical health related wellbeing of our people are now firmly at the top of the business agenda, alongside increasing awareness and understanding of the myriad of issues involved.

The Summit is the premier event of its kind in Europe and is back and bigger than ever for 2020, being held on 10th May in Central London.

CX Marketing Summit 2020

Customer Engagement Transformation Conference

Thursday 12 March 2020

Friday 19 June 2020

Internal Communication Conference

Our case study and high level networking driven CX Marketing Summit will examine in detail the key issues, challenges and opportunities facing the marketing community against a background of rapid advances in technologies

Thursday 9 July 2020 With the digital revolution in full swing, itâ&#x20AC;&#x2122;s imperative that organisations start to consider their customersâ&#x20AC;&#x2122; needs in order to meet changing expectations. Customer demands are increasing rapidly, and the technology available to improve customer experience is advancing in front of our eyes.

Internal Communication focuses on promoting operative communications among employees within an organisation. It encompasses producing and distributing messages and campaigns on behalf of management, as well as easing any dialogue with those employees who make up the organisation.

Focus Groups

Customer Engagement Summit 2020

Engage Awards 2020

Monday 9 November 2020

Following on from the success of the 2019 Engage Awards programme, which broke records across the board, we are delighted to announce the renaming of our programme for 2020 to the International Engage Awards.

Friday 25 September 2020 Our exclusive Engage Focus groups allow senior individuals working in customer and employee engagement to come together and voice their thoughts and share experiences across a wide range of topics in a structured professional environment.

01932 506 300 (press 1)

Our flagship Customer Engagement Summit is back. Delegates will hear from 45+ speakers, and weâ&#x20AC;&#x2122;ll be covering the latest, hottest topics in the industry.

tickets@ebm.media

www.ebm.media Live events proudly organised by Engage Business Media Ltd

EngageEmployee.com

Friday 18 September 2020

Monday 9 November 2020