20 William Street Suite 310 Wellesley, MA 02481 781-304-1800 phone www.stream.com
April 2008
To Whom It May Concern: In July 2008, Stream merged with Global BPO to form the new publicly traded company Stream Global Services. As the Chairman and CEO of this global organization, I am dedicated to growing our business and helping build our vision to be the leading integrated business process outsource solution provider in the industry. Since assuming my role, I have had the opportunity to visit many of our sites across North America. I have been extremely impressed with the level of performance and professionalism at all of our solution centers and am particularly proud of our accomplishments here in Chilliwack. Stream has been part of the Chilliwack community for eight years now, and our decision to locate here has been rewarded time and again. With the expert guidance of CEPCO and its community partners, the city of Chilliwack and the area’s outstanding workforce, Stream was able to establish itself in the local community with rare ease and efficiency. CEPCO’s enthusiasm, professionalism and commitment to the economic development of its community were instrumental in our decision to move here. The city’s educational programs, cost of living and competitive labor, energy and housing costs make Chilliwack one of the most business-friendly destinations for contact center and business processing outsourcing operations. In 2008 our Chilliwack site finished the year with record-setting performance, receiving many distinguished business awards from the local Chamber of Commerce as well as Best Performing Support Site winner from one of our largest, global clients. These awards are testament to our exceptional employees in Chilliwack. In addition to their dedication to Stream and our clients, they are outstanding representatives of our company, with many actively involved in local charity and community events. As a proud partner of CEPCO and the city of Chilliwack, I strongly encourage you to consider the city and its great people for your new business venture. Sincerely,
R. Scott Murray Chairman and CEO Stream Global Services