A Project Management Approach Led Process Improvement (Case Study)
Introduction •
Process management should be continuous as only with the optimal process can an organization remain successful.
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This leads to the need for project management led to process improvement.
Challenge •
No proper metrics were identified to objectify the actual increase in production.
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Effects on the procurement of resources, delivery, and warehousing for complete products were completely missed.
Solution •
Identifying and documenting the current process which can be revisited during the later stages of the process.
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Analyzing the current process and deciding on the matrix for time to market, customer satisfaction, resource utilization, cost per unit.
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Analyzing the process as documented to make improvements.
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Design and develop changes.
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Validate the design.
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Review the changes and compare it with the desired baseline.
Result •
The task was challenging and I had to use all that I had learned during my PMP certification in this project.
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The production saw a 30% increase without straining any other process.
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Although several processes had to be revisited, the final set of processes were fully capable of addressing the increase in demand.
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