Halo 10-Year Residential Guarantee

Halo Application Process

Applying for the Halo 10-Year

Residential Guarantee There are two different ways that you can apply for the Halo Guarantee:

1. Online The Halo 10-Year Residential Guarantee is available online with all New Zealand Certified Builders (NZCB) Building Contracts by following the process below:

a) Complete the building contract as per normal via the NZCB members only Toolshed b) Once you have purchased the online building contract the relevant information for your Halo Guarantee Application is automatically sent to Halo Guarantees Limited c) Halo Guarantees Limited will then process the Halo

Guarantee Application and email the builder an invoice along with payment instructions.

2. Hard Copy If you are using a hard copy NZCB Building Contract or another type of Building Contract for your project you will need to complete a hard copy Halo Guarantee Application form. To do this, please follow the process below:

a) Download and print the Halo Guarantee Application form located under the Halo button on the NZCB members only Toolshed b) The builder must then complete the Halo Guarantee

Application form (all fields to be completed in full) c) The homeowner signs the Halo Guarantee Application form when they are signing the building contract and the builder then emails the completed building contract and

Halo Guarantee Application form to applications@halo.nz d) Halo Guarantees Limited will then process the Halo

Guarantee Application and email the builder an invoice along with payment instructions.

The Invoice is paid The builder pays the invoice (within 14 days) and upon receipt of payment, Halo Guarantees Limited will email the Halo Terms and Conditions document to the homeowner and the builder, along with a Letter of Offer of Guarantee and the Guarantee Schedule.

Within 10 working days Halo Guarantees Limited will either receive confirmation from the homeowner that they have accepted the Guarantee offer, or Halo Guarantees Limited will assume that they have agreed to the offer. After another five working days (if the homeowner has not declined the Guarantee offer) Halo Guarantees Limited will send a Letter of Confirmation of Guarantee to the homeowner. By law the homeowner has 5 days to opt out of the Halo Guarantee should they wish to do so.

When does the Halo 10-Year Residential

Guarantee start? When the contracted work is completed, and the homeowner has sent in their signed Completion Certificate. If the signed Completion Certificate is not received from the homeowner, the Halo 10-Year Residential Guarantee will either automatically start 120 days after the expected completion date as supplied in the original building contract, or Halo Guarantees Limited will make a decision on when the completion date occurred.

Halo Guarantee Handbooks

There are two handbooks available to download from the Halo button of the members only Toolshed.

Homeowner Handbook The Halo Guarantee Homeowner Handbook has been designed for the homeowner and has everything the homeowner needs to know about the Halo Guarantee, including:

Benefits for the homeowner Homeowner must do’s Guarantee fees Application process What they are covered for What they are not covered for The claims process General Terms Definitions

Member Handbook The Halo Guarantee Member Handbook has been designed for NZCB members only and must not be shared with the homeowner. It has everything that NZCB members need to know about the Halo Guarantee, including:

Benefits for the homeowner and the builder Application process Guarantee fees Comparison chart Halo checklist How to present the Halo Guarantee to the homeowner

Helpful Tips To avoid any delay in the processing of your Halo Guarantee Application, please ensure you follow the helpful tips below:

When completing an online NZCB Building Contract you do not need to download and complete a hard copy Halo Guarantee Application form When completing an online or hard copy version of the Halo Guarantee Application form, please ensure all fields are completed in full Each dwelling requires a separate Halo Guarantee Application form to be completed. If you have one contract for several units, please complete a separate hard copy Halo Guarantee Application form for each unit When using a hard copy Halo Guarantee Application form, please ensure a signed copy of the Building Contract is submitted with the Halo Guarantee Application form On all Halo Guarantee Application forms double check that the contact details for yourself and the homeowner are correct. This is how Halo Guarantees Limited will contact you and the homeowner Check all spelling on your Halo Guarantee Application form. This is a legal document and requires people’s names and site details to be correct. You can check address and postcode details on https://www.nzpost. co.nz/tools/address-postcode-finder

Guarantee benefits

HALO 10-YEAR RESIDENTIAL GUARANTEE also provides cover to property owners for: Where the NZCB member is the head contractor, defects arising from Materials and Work Supplied by sub contractors and suppliers are covered. The cost to repair other damage to the house caused by the Defect, as per the Guarantee terms and conditions.

Homeowner

Handbook

When you choose an approved NZCB builder you’ll qualify to apply for Halo – our comprehensive 10-Year builders have met stringent building qualification and financial business standards. You’re in good hands.

NZCB Member Only

Handbook

Halo 10-Year Residential Guarantee nzcb.nz/members/halo

The Certificate of Title Number/Unique Identifier can be found on your local council files and sometimes on the website www.homes.co.nz For Spec Builds and builders’ own builds, the Halo Guarantee should be applied for at the same time as a homeowners build but the Halo Guarantee will not be issued until an updated Halo Application is submitted with the End Purchaser’s details. Halo Guarantees Limited will instead issue you a letter of pre-approval for your Halo Guarantee. Once the end purchasers are known and the updated Halo Application is submitted, the builder will be issued an invoice and the process will continue as normal. When the contracted work comes to an end please make sure the Completion Certificate is completed, signed and then emailed to Halo Guarantees Limited applications@halo.nz. The Completion Certificate only needs to be signed by the homeowner. Please ensure any additional information that is requested by Halo Guarantees Limited is sent though as soon as possible to ensure your application is processed Make sure the premium is paid … No premium = No cover

Build with complete peace of mind

When you choose an approved NZCB builder you’ll qualify to apply for Halo – our comprehensive 10-Year Residential Guarantee. This unique cover is a safety net for your building project that’s only available when you work with a highly qualified NZCB approved builder.

How does it work?

The application for your HALO 10-YEAR RESIDENTIAL GUARANTEE will be made by your NZCB builder at the time you complete your building contract. You will receive confirmation of your application acceptance shortly after the building contract is signed.

Sub contractors and suppliers:

Other damage: as promptly as possible

Alternative accommodation expenses: Up to 26 weeks alternative accommodation expenses while the house is being repaired.

Professional fees: Surveyors, engineers, legal and other fees necessarily incurred to rectify the agreed Defect.

Why you should choose to have a Halo Guarantee

A HALO 10-YEAR RESIDENTIAL GUARANTEE protects you after the building process, and for the next 10 years. It provides much greater protection than both the Building Act and Consumer Guarantees Act. While the vast majority of building projects will run smoothly, sometimes things do go wrong. The guarantee provides protection when these issues arise. It may also be that your builder stops working as a builder during the 10 years after completion. The guarantee is there to protect your housing investment. Regardless of what happens in the future, your Halo Guarantee will be there to help you • Guarantee transfer: Automatic transfer to any subsequent owners of the house, giving them protection also. • Simple application Simply sign the application your NZCB member has completed. No other documentation is needed. Are there different types of guarantee? No. The application process is made easy because the one guarantee policy has been specifically designed to cover any type of work being undertaken, be it under a New Home Full Building contract, a Renovations Contract for your home, or if you are entering a Labour Only contract with your NZCB builder. Assurance Guaranteed Another good reason to build with an approved member of New Zealand Certified Builders Only an NZCB member can provide HALO 10-YEAR RESIDENTIAL GUARANTEE. Assurance guaranteed for your peace of mind These key components are considered essential for NZCB’s flagship guarantee product: Image credit: www.certifiedplans.co.nz • • Please ask your NZCB Builder for the Halo 10-Year Residential Guarantee Homeowner Handbook for full details of the guarantee coverage, exclusions and additional benefits. TO FIND AN NZCB MEMBER CALL 0800 CERTIFIED Halo has been developed to provide confidence and protection to homeowners. Competitive premiums. for the next full 10 years following completion – it’s peace of mind, guaranteed. Your home is in good hands. • If something does go wrong after the completion of your build then, provided the terms and conditions are met, your guarantee will cover it and we will step in to help you fix any agreed problems or pay you a cash settlement to enable you to do so. (0800 237 843) OR VISIT OUR WEBSITE nzcb.nz • It adds value to your property. • It’s fully transferable if you decide to sell. • It helps finance your build, as many banks prefer that a guarantee be present. • It costs less than 1% of the total build cost to protect your biggest investment. • Simple and flexible administration. Only an NZCB Builder can offer you the Halo 10-Year Residential Guarantee.

CONTACT HALO 0800 141 490

MORE INFORMATION www.halo.nz

Halo Guarantees Limited PO Box 13415 Tauranga Central Tauranga 3141

Build with complete peace of mind. Build with real peace of mind.

What it means to choose an approved member of New Zealand Certified Builders nzcb.nz Marketing material is available for members to order for FREE from the Shop on the NZCB members’ only Toolshed. There are two brochures available for your use: • The Halo 10-Year Residential Guarantee brochure which informs the homeowner all about the Halo

Guarantee; and • The NZCB Build with real peace of mind brochure which informs the homeowner about what it means to choose an approved member of NZCB. This material is ideal to give to the homeowner at your first meeting or alternatively when you present your quote

Residential Guarantee. You can also be assured that all of our

nzcb.nz/halo

or contract.

If you have any questions regarding the Halo 10-Year Residential Guarantee, please contact Rose-Anne (above left) or Gabby (above right) at Halo Guarantees Limited on 0800 141 490 or email applications@halo.nz