CFM 15th Annual General Meeting

Page 1


Communications and Multimedia Consumer Forum of Malaysia (CFM) 15th ANNUAL GENERAL MEETING 10.00am on 28 October 2015 Mega View Banquet Hall, Menara Kuala Lumpur, No 2 Jalan Punchak off Jalan P.Ramlee, 50200 Kuala Lumpur.

CONTENT NOTICE OF 15TH ANNUAL GENERAL MEETING 2015 MINUTES OF 14TH ANNUAL GENERAL MEETING 2014 AUDITED ACCOUNTS 2014 LIST OF MEMBERS ELECTION PROCEDURE RESOLUTION FORM CONSTRUCTIVE SUGGESTION FORM PROXY FORM


NOTICE OF ANNUAL GENERAL MEETING NOTICE IS HEREBY GIVEN that the Communications and Multimedia Consumer Forum of Malaysia (CFM) 15th ANNUAL GENERAL MEETING will be held at 10.00am on 28 October 2015 at Mega View Banquet Hall, Menara Kuala Lumpur, No 2 Jalan Punchak off Jalan P.Ramlee, 50200 Kuala Lumpur.

AGENDA 9.00am

:

Registration and Arrival Coffee/Tea

9.50am

:

Commencement of AGM Doa Recital

10.00am

:

Welcome remarks by the Chairman

10.05am

:

Opening remarks by MCMC

10.10am

:

Confirmation and Adoption of Minutes of the 14th AGM held on 25th November 2014 Presentation and Adoption of 2014 Annual Report Presentation and Adoption of 2014 Financial Report

11.30am

:

Presentation on Postal Forum Resolution to amend the Constitution Other Resolutions Put Forward by Member

:

Step down of Council Members for term 2013-2015

12.00pm

:

Election of Council Members for term 2015-2017

12.30pm

:

Selection of Office Bearers Appointment of Auditor

1.00pm

:

Constructive Suggestions by Members

1.30pm

:

Closing remarks by Chairman

1.40pm

:

Group photography session

2.00pm

:

Adjournment of the 15th AGM Lunch at Mega View Banquet Hall


Enclosed herewith are the 15th Annual General Meeting Resolution and Constructive Suggestion Forms, as well as the Proxy Form for your kind action and perusal. Please update us on the official representatives of your organization attending the Annual General Meeting seven (7) days before the meeting.

Thank you.

Issued by order of the CFM Council

c.c.

Malaysian Communications and Multimedia Commission (MCMC)

Dated this 6th day of October 2015


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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

14TH ANNUAL GENERAL MEETING Meeting Date: 25 November 2014

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th

Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

Date

:

25 November 2014

Time

:

10.00am to 1.00pm

Venue

:

Marina Putrajaya

Chairperson

:

Dr. Elistina Abu Bakar (MACFEA)

Minute Taker

:

Kartini Hasbi Manager, Corporate & Codes Management, CFM

Minute Items

1.

QUORUM

1..1

1.2

There were eleven (11) members from the Demand Side and fourteen (14) members from Supply Side present at the 14th AGM together with three (3) representatives from the Malaysian Communications and Multimedia Commission (MCMC). There was sufficient quorum to proceed with the AGM.

2.

ATTENDANCE

2.1

Ordinary Demand Side Member – Present (11) No

Organization

Name

1

Kesatuan Perkhidmatan Perguruan Kebangsaan (NUTP)

Han Peeh Siew dan Salmah Awang

2

Persatuan Pengguna Pulau Pinang (CAP)

Ravinder Singh Mall Singh

3

Persatuan Ekonomi Pengguna & Keluarga ( MACFEA)

Dr. Elistina Abu Bakar

4

Persatuan Pemilik-pemilik Telefon Bimbit Malaysia (PERBIT)

Mohd Ali Ibrahim dan Noraisyah bt Jaafar

5

Persatuan Pengguna Daerah Kuala Terengganu (PPDKT)

Normazalila Abu Bakar dan Hamizah Abdul Rahman

6

Pertubuhan Pembimbing Kewangan (KPM)

Abdul Rahman Samad dan Kartini Zainuddin

7

Persatuan Pelindung Pengguna Kelantan (PELINDUNG)

Haji Ahmad Othman

8

Persatuan Pengguna Kedah (CAKE)

Mohamad Yusrizal Yusof

9

Consumer Association of Miri (CAM)

George Bennett Francis

10

Universiti Kebangsaan Malaysia (UKM)

Dr. Maisarah Ahmad

11

Malaysian Mobile Content Providers Assocation (MMCP)

Margaretha Silvia Kesuma, Shawn Ng dan Norman Zainuddin Page 2 of 7


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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

2.2 No

Ordinary Demand Side Member – Absent (10) Organization

Name

1

Persatuan Pelindung Keselamatan Pengguna Kuala Lumpur (PKPKL)

Samsudin Muhamad Fauzi

2

Persatuan Pengguna Islam Malaysia (PPIM)

Mohd Mustaffa Hamzah

3

Persatuan Kebajikan Pengguna Johor (PKPJ)

Meraj@Mohamed A.Jalal

4

Persatuan Pengguna Melaka Tengah (PPMT)

Tan Seng Wee

5

Persatuan Pengguna Negeri Sembilan (NESCA)

Khairuddin Yunus

6

Universiti Sains Islam Malaysia (USIM)

Nurdiana Azizan

7

Persatuan Pelindung Pengguna Pulau Pinang (PCPA)

K.Koris Atan

8

National Council Women's Organization Malaysia (NCWO)

Dr. Kiranjit Kaur

9

MARCONAS

Tan Sri G.Darshan Singh

10

Persatuan Kebajikan Pengguna Melaka

Haji Abdul Aziz Othman

2.3 No

Ordinary Supply Side Member – Present (14) Name

Organisation

1

Maxis Mobile Services Sdn Bhd

Mahfuzah Azahari dan Alvin Raj

2

Measat Broadcast Network Systems Sdn Bhd (ASTRO )

Mediha Mahmood dan Azlinda Zainal Abidin

3

Telekom Malaysia Berhad (TM)

Roslinda Md Yusoff dan Rohana Abdullah

4

Packet One Networks (M) Sdn Bhd (Green Packet Berhad)

Engku Norhazimah

5

DiGi Telecommunications Sdn Bhd (DIGI)

Roslan Rosli

6

Sistem Televisyen (M) Bhd (TV3)/ Media Prima

Nor Hanizar Shafie

7

Tune Talk Sdn Bhd

Megat Ishak dan Jason Lo

8

Celcom Axiata Berhad

Zakiah Hanum Kassim

9

Umobile Sdn Bhd

Melisa Siow

10

YTL Communiciations

Amarjit Singh

11

Asian Broadcasting Network (ABN)

Azizah Hussain

12

Altel Communications Sdn Bhd

Ir. Haji Ismail Harun dan Azizan Afandi

13

Redone Network Sdn Bhd

Fouziah Abd Rashid

14

TT Dotcom Sdn Bhd (TIME)

AbdulHadi Wahid

Page 3 of 7


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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

2.4

Ordinary Supply Side Member – Absent (3)

No

Name

1

TM Net Sdn Bhd

Marsila Sulaiman

2

Pernec Paypoint Sdn Bhd

Norazmi Mohd Yusof

3

Jaring

Juliana Jaacob

2.5 No

3.

Organization

Others – Present (5) Organization

Name

1

Shanker & Co. – Observer and Audit/Accounts Firm

R.Jayashanker

2

Compliance, MCMC – Observer

Hazirah Md Nawi

3

Compliance, MCMC - Observer

Ratnawaty Talib

4

Compliance, MCMC - Observer

Masniza

5

Raja Darryl & Loh

Chew Phye Keat

COMMENCEMENT OF MEETING The Chairman welcomed all members for attending the AGM and commenced the 14th AGM after a brief introduction of the present Councilors and secretariat.

4.

CHAIRMAN’S OPENING REMARKS

4.1

Chairman, MACFEA ( Dr. Elistina Abu Bakar), thanked all members for attending the 14th AGM.

4.2

The Chairman highlighted that 2013 was a successful year for the Forum with major milestones and a significant improvement in CFM’s awareness and visibility to the general public.

4.3

The Chairman further highlighted that in 2013, CFM had received a big increase in the number of unresolved complaints from the public mainly due to increased public awareness of CFM’s roles and services. The Chairperson further added that she strongly believed that consistency and collective effort would be the key elements to overcome the challenges in resolving consumer issues and would this in turn would lead CFM to continue to grow further with more collaborations for many years to come.

4.4

The Chairman thanked the Councilors, Heads and Working Committee Members for their support and involvement in meetings, activities and discussions organized by CFM and also thanked existing and new members for their continuous support as members of CFM.

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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

5.

CONFIRMATION AND ADOPTION OF MINUTES OF THE 13TH ANNUAL GENERAL MEETING HELD ON 22 AUGUST 2013

5.1

The Chairman read through the minutes of the 13th Annual General Meeting.

5.2

KPM (Abdul Rahman Samad) raised the issue on payment of RM100 to those attending Annual General Meeting. Chairman said that the issues have been agreed during the 12th AGM and the payment AGM allowances will start to commence starting from 14th AGM.

5.3

Maxis (Mahfuzah Azahari) proposed the adoption of the minutes and was seconded by Perbit (Mohd Ali Ibrahim).

5.4

The minutes were passed for adoption by the majority without any dissenting voice.

6.

PRESENTATION AND ADOPTION OF THE 2013 ANNUAL REPORT

6.1

Astro (Mediha Mahmood), the Secretary presented the summary of the 2013 Annual Report and Working Committee activities report to members.

6.2

The Secretary updated members on the overview of operations of CFM in 2013, and took members through the activities and progress of CFM in 2013.

6.3

The 2013 annual report was proposed for adoption by Tune Talk (Jason Lo) and seconded by Digi (Roslan Rosli).

6.4

The 2013 Annual Report was passed for adoption by the majority without any dissenting voice.

7.

PRESENTATION OF FINANCIAL STATEMENT FOR THE YEAR ENDED 31st DECEMBER 2013

7.1

The Treasurer, KPM (Abdul Rahman Samad), presented the 2013 Financial Statement to members.

7.2

Treasurer has promised for future AGM, CFM will give Financial Report one week in advance for Members to read before the AGM.

7.3

The 2013 Financial Statement for the year ended 31st December 2013 was suggested for adoption by Altel (Ir.Haji Ismail Harun) and seconded by TM (Rohana Abdullah).

7.4

The 2013 Financial Statement was passed for adoption by the majority without any dissenting voice.

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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

7.5

Tune Talk (Jason Lo) proposed for R. Jayashanker to be reappointed as external auditor and this was seconded by Digi (Roslan Rosli).

7.6

The appointment of external auditor was passed for adoption by the majority without any dissenting voice

8.

Resolution of Postal Forum to be Under Communications and Multimedia Consumer Forum of Malaysia (CFM).

8.1

CFM Director (Ahmad Izham Khairuddin) presented the Postal Forum Resolutions and chronology to members.

8.2

Chairman put forward to members as to whether the members agreed for CFM to take the proposal of Postal Forum to be under CFM.

8.3

After deliberations, members were asked to vote for CFM Board of Councillors to study the implication of Postal Forum’s inclusion into CFM and present the findings back to the members at the next general meeting.

8.4

32 out of 34 members voted to approve the motion.

9.

CONSTRUCTIVE SUGGESTION RAISED BY MEMBERS

9.1

PERBIT (Mohd Ali Ibrahim) proposed to set up committee and study the constitution before any resolutions to amend constitution is proposed during the AGM.

9.2

NUTP (Han Peeh Siew) proposed to study the constitution and discussion need to be done to avoid any legal issues.

9.3

TuneTalk (Jason Lo) shared about Customer Satisfaction Survey which the results are available at MCMC, but it is not published to the public. He feels it is important for customers to know in order to better understand the issue.

9.4

YTL (Amarjit Singh) shared with members on YTL experience on consumer matters. He proposed for CFM to look into cheap arbitraging solution. Maxis (Mahfuzah Azahari) answered that CFM is now working on ADR project since 2012 and it is expected to be launched by end of 2015.

9.5

CAM (George Bennet Francis) suggested for special inclusion or dedicated seat allocation for member from East Malaysia on CFM’s Board of Councillors.

9.6

YTL (Amarjit Singh) shared with members on CMCF has lower secretariat’s turnover compared to CFM as he noticed CFM always has new faces. He proposed for CFM’s Secretariat to be given more empowerment and better benefits to retain secretariat at CFM. Page 6 of 7


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Minutes of the 14 AGM of the Communications and Multimedia Consumer Forum of Malaysia (CFM)

10.

RESOLUTIONS PUT FORWARD BY MEMBERS The Chairman enquired on any constructive suggestions from members present. As there were none put forth, the Chairman informed that members may send in constructive suggestions at any time to CFM and not only during the AGM.

11.

CLOSING REMARKS BY THE CHAIRMAN The Chairman expressed gratitude to the former Chairman and team of councilors and promised to do her best with the new team of councilors and secretariat for the coming years.

12.

ADJOURNMENT OF THE 14TH ANNUAL GENERAL MEETING The AGM was adjourned at 12.00 pm.

Dr. Elistina Abu Bakar

Megat Ishak Maamunor Rashid

……………………………………….. CFM Chairman (2013/2015 Session)

……………………………………………………. Deputy Chairman (2013/2015 Session)

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A: ORDINARY MEMBER Bil

Organization

1 2

Consumer Association of Miri (CAM) Kesatuan Perkhidmatan Perguruan Kebangsaan (NUTP) Malaysian Consumer Association (MACONAS) Malaysian Mobile Content Providers Association (MMCPA) National Council of Women’s Organizations’ Malaysia (NCWO) Persatuan Ekonomi Pengguna & Keluarga Malaysia (MACFEA) Persatuan Kebajikan Pengguna Johor (JCWA) Persatuan Pelindung Pengguna Kelantan (PELINDUNG) Persatuan Pemilik-pemilik Telefon Bimbit Malaysia (PERBIT) Persatuan Pengguna Daerah Kuala Terengganu (PPDKT) Persatuan Pengguna Kedah (PPK) Persatuan Pengguna Melaka Tengah, Melaka (PPMT) Persatuan Pengguna Negeri Sembilan (NESCA) Persatuan Pengguna Pulau Pinang (CAP) Persatuan Kebajikan Pengguna Melaka Pertubuhan Pembimbing Kewangan Pengguna & Keluarga Malaysia (KPM) Persatuan Pelindung Pengguna Pulau Pinang (PCPA) Persatuan Pelindung Keselamatan Pengguna Kuala Lumpur (PKPKL) Persatuan Pengguna Islam Malaysia (PPIM) Persatuan Pengguna Komunikasi Dan Media Malaysia (PEKOMA) 2015 Universiti Kebangsaan Malaysia (UKM) Universiti Sains Islam Malaysia (USIM)

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Type of Membership Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand Demand


23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Altel Communications Sdn Bhd Asian Broadcasting Network (ABNXcess) Astro Radio Sdn Bhd Celcom Axiata Berhad DiGi Telecommunications Sdn Bhd Maxis Mobile Services Sdn Bhd Measat Broadcast Network Systems Sdn Bhd (ASTRO) Media Prima Berhad (TV3) Merchant Trade Asia Sdn Bhd 2015 M-Mode Mobile Sdn Bhd 2015 Packet One Networks (M) Sdn Bhd red ONE Network Sdn Bhd Telekom Malaysia Berhad TIME dotCom Berhad Tune Talk Sdn Bhd U mMobile Sdn Bhd YTL Communications Sdn Bhd XOX Com Sdn Bhd 2015

Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply Supply

B. ASSOCIATE MEMBER Bil 41 42 43

Organization Abdul Manaf Bohari Messrs. Raja, Darryl & Loh Muhammad Faizal bin Maslan

Type of Membership Associate Member Associate Member Associate Member


ELECTION PROCEDURE The following are extracted from CFM Constitution and have been edited for your ease of reference.

1.

Article 14 : VOTES OF MEMBERS a) Subject as hereinafter expressly provided, every Ordinary Member shall have one (1) vote which must be exercised by its Representative or by proxy. b) Save as hereinafter expressly provided, no Ordinary Member other than an Ordinary Member duly registered, who shall have paid every subscription and other sum ( if any ) which shall be due and payable to the Society in respect of its membership shall be entitled to vote on any question at any General Meeting. c)

Votes may be given either by an Ordinary Member’s duly appointed Representative or by proxy.

d) The Representative of an Ordinary Member shall have the power to appoint another person being one of that Ordinary Member’s officers to represent the Ordinary Member in its stead and to vote on its behalf at any meeting or adjournment thereof provided it gives authority in writing to such substitute representative. Unless inconsistent with the context of the term “Representative” where herein used shall include a substitute representative so appointed. e) Any Ordinary Member having no Representative in the place at which at a meeting of the Society is held may vote by proxy at such meeting. The instrument appointing a proxy shall be in writing under the hand of a Representative. A proxy must be an Ordinary Member and is eligible to be a proxy for only one Ordinary Member of the particular group he presents (Demand Side Member or Supply Side Member). f) The instrument appointing a proxy, duly signed shall be deposited at the registered office of the Society not less than forty-eight hours before the time for holding the meeting or adjourned meeting at which the person named in the instrument of proxy shall not be treated as valid.


g) An instrument appointing a proxy may be substantial in the following from as stated herein, or any other form which the Council shall approve from time to time whether in the standard operating procedure or otherwise. “ We ( insert name of Member company, firm, organisation etc ) of ( insert Member’s Address ) being an Ordinary member of Communications and Multimedia Consumer Forum of Malaysia (“the Society”) hereby appoint ( insert name of proxy ) of ( insert name of proxy’s Member company, firm, organization etc ) or failing him, ( insert name of alternative proxy ) of ( insert name of alternative proxy’s Member company, firm, organization etc ) as our proxy to vote for us on our behalf at the Annual/Extraordinary General Meeting of the Society to be held on the ( insert date of day of Annual/Extraordinary General Meeting ) and at any adjournment thereof”

Signed this

day of

h) The instrument appointing a proxy shall be deemed to confer authority to demand or join in demanding a ballot.

2. VOTING & NOMINATION PROCEDURES The AGM shall elect thirteen (13) Councillors from the Ordinary Members by majority vote. The thirteen elected (13) Councillors will be based on the CFM Constitution as follows:

ARTICLE 15 : THE COUNCIL a) Only an individual who is the Representative of an Ordinary Member shall be eligible to hold office as an elected Councilor. b) Unless otherwise determined by a General Meeting, the Council shall consist of not more than fifteen (15) Councilors, four (4) of whom shall be office bearers holding the posts of: i) ii) iii) iv)

Chairperson Deputy Chairperson Secretary Treasurer


c)

The thirteen (13) Councilors abovementioned shall be as follows:

i) ii) iii)

Six (6) Demand Side Members and Six (6) Supply Side Members and One (1) Demand Side Member OR Supply Side Member

PROVIDED ALWAYS THAT only four (4) of the six (6) Demand Side Members are Public Interest Groups and at least four (4) of the six (6) Supply Side Members are individual licensees within the meaning of the CMA. d)

The Demand Side Members and the Supply Side Members shall in a General Meeting elect six (6) Councilors from each respective side based on the six (6) highest numbers of votes obtained. The Ordinary Members shall in a General Meeting by way of the highest number of votes obtained, vote for one (1) Demand Side Member or Supply Side Member. The General Meeting shall elect by a Simple Majority from among the elected Councilors, office bearers being the Chairperson, Deputy Chairperson, Secretary and Treasurer.

e)

No Council may hold office for more than one term (2 years) without reelection.

f)

The position of the Chairperson will be filled by the Demand or Supply Side on a rotational basis for alternate terms (one term each). If the position of Chairperson is filled by a Councilor from the Demand Side, then the position of Deputy Chairperson will be filled from the Supply Side or vice-versa.

g)

The Chairperson, Deputy Chairperson, Secretary and Treasurer shall hold office for one (1) term of office and all be eligible for re-election for another one (1) term of office and none of them shall receive any salary or remuneration. No elected office bearer can hold the same office for more than two (2) consecutive terms of office.

h)

All Councillors shall be individuals who shall be employees or officers of the Ordinary Members. All officers of the Society or persons performing executive functions shall be Malaysian citizens and/or hold position with prior written approval from the Registrar of Societies.


VOTING MECHANICS 1.

Members will be provided with the list of Members for 2014 in their briefing packs upon registration.

2. Members will be provided with a Voting Slip for the Election of Council Members 2015-2017. 3. Voting mechanics: i) ii)

iii)

iv)

Voting mechanics are via Voting Slip Supply Side members will nominate 6 members from the supply side to be elected as Council Members using the dedicated voting slip for the supply side Demand Side members will nominate 6 members from the demand side to be elected as Council Members using the dedicated voting slip for the demand side Both Demand and Supply side members will also nominate one additional member from EITHER the Demand or Supply sides to be elected as the 13th Council Member via a separate voting slip for this purpose

4. Voting Slips for the Election of Council Members 2015-2017 will be collected by two (2) members of Secretariat. 5. Voting Slips will be counted by the Secretariat and verified by the Auditor. Chairman has to be elected via 2nd round voting, together with the other Office Bearers. 6. Results will be tabulated by the Secretariat in the presence of the Auditor and will be presented by the Temporary Chairperson.

7. Members are then given with a 2nd Voting Slip to pick their Office Bearers from the recently elected candidates. Members to vote for the Chairperson, Deputy Chairperson, Secretary and Treasurer based on the following criteria:


Article 15 (f) of the CFM Constitution

The position of the Chairperson will be filled by the Demand or Supply Side on a rotational basis for alternate terms (one term each). If the position of Chairperson is filled by Councillor from the Demand Side, then the position of Deputy Chairperson will be filled from the Supply Side, or vice-versa.

Chairperson Deputy Chairperson

: Supply Side : Demand Side

8. Voting Slips for the selection of the Office Bearers 2015-2017 will be collected by two (2) members of the Secretariat. 9. Voting Slips will be counted by the Secretariat and verified by the Auditor. 10. Results will be tabulated by the Secretariat in the presence of the Auditor and will be presented by the Temporary Chairperson.


15th ANNUAL GENERAL MEETING RESOLUTION FORM 1. This Resolution Form is to make 2 proposal for changes to the constitution, policy, guidelines or any by-law documents of the Communications and Multimedia Consumer Forum of Malaysia (CFM) at the 15th ANNUAL GENERAL MEETING that will be presented for deliberation on Wednesday, 28 OCTOBER 2015 10:00 a.m., at Mega Vie Banquet Hall, Menara Kuala Lumpur, No 2 Jalan Punchak off Jalan P.Ramlee, 50250 Kuala Lumpur. 2. Any member who would like to put forward a Resolution to the AGM for discussion as part of the Agenda must fill in this Resolution Form and submit it via postal or fax, not less than fourteen (14) days before the Annual General Meeting to the : CFM Secretariat, Communications and Multimedia Consumer Forum of Malaysia (CFM) 6-02, 6th Floor, Straits Trading Building, No. 2 Lebuh Pasar Besar, 50050 Kuala Lumpur Tel: +603 2692 3800 Fax: +603 2693 2288 (Contact person: Ms. Kartini Hasbi/Mr. Izham Khairuddin) 3.

Only a registered member of CFM shall submit a Resolution Form.

INSTRUCTION: COMPLETE THE INFORMATION BELOW RESOLUTION

BACKGROUND

RATIONALE BEHIND RESOLUTION

Note: Additional pages can be included if more than one Resolution is to be proposed by the members.


RESOLUTION SUBMITTED BY: Name Organization’s Name Organization’s Address Phone No: E-mail Address: Signature :

Date :

PRESENTATION OF THE RESOLUTION AT THE 15th ANNUAL GENERAL MEETING Please tick one: I will not be attending the 15th AGM

I will be attending the 15th AGM Please tick one:

I will present the Resolution I will designate an alternate representative from my company/ Association to present the Resolution at the AGM RESOLUTION STATUS (FOR CFM OFFICIAL RECORD PURPOSE) Resolution Passed (Yes/No) : ____________ Dated : ________________________ Signature : _______________________ Name : ___________________________

Position : ______________________________


15th ANNUAL GENERAL MEETING CONSTRUCTIVE SUGGESTION FORM 1. This Constructive Suggestion Form is to put forward suggestions on any relevant activities that enhances the competitiveness of the Communications and Multimedia Consumer Forum of Malaysia (CFM) and to be presented at the 15th ANNUAL GENERAL MEETING that will be held on Wednesday, 28 OCTOBER 2015 10:00 a.m., at Mega Vie Banquet Hall, Menara Kuala Lumpur, No 2 Jalan Punchak off Jalan P.Ramlee, 50250 Kuala Lumpur.

2. Any member who would like to raise a Constructive Suggestion to the AGM for voting as part of the Agenda must fill in this Constructive Suggestion Form and submit it via postal or fax, not less than fourteen (14) days before the Annual General Meeting to the : CFM Secretariat, Communications and Multimedia Consumer Forum of Malaysia (CFM) 6-02, 6th Floor, Straits Trading Building, No. 2 Lebuh Pasar Besar, 50050 Kuala Lumpur Tel: +603 2692 3800 Fax: +603 2693 2288 (Contact person: Ms. Kartini Hasbi/Mr. Izham Khairuddin) 3. Only a registered member of CFM shall submit a Constructive Suggestion Form and to vote for any constructive suggestion submitted. INSTRUCTION: COMPLETE THE INFORMATION BELOW CONSTRUCTIVE SUGGESTION MATTER

BACKGROUND

RATIONALE BEHIND CONSTRUCTIVE SUGGESTION

Note: Additional pages can be included if more than one Constructive Suggestion is to be proposed by the members.


CONSTRUCTIVE SUGGESTION FORM SUBMITTED BY: Name Organization’s Name Organization’s Address Phone No: E-mail Address: Signature :

Date : PRESENTATION OF THE CONSTRUCTIVE SUGGESTION FORM AT THE 15th ANNUAL GENERAL MEETING Please tick one: I will be attending the 15th AGM

I will not be attending the 15th AGM

Please tick one: I will present the Constructive Suggestion I will designate an alternate representative from my company/ Association to present the Constructive Suggestion at the AGM CONSTRUCTIVE SUGGESTION FORM STATUS (FOR CFM OFFICIAL RECORD PURPOSE) Actions to be taken on the suggested Constructive Suggestion Form: _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Date: ________________________ Signature: _____________________ Name: ___________________________ Position: ______________________________


PROXY FORM

We, __________________________________ of _______________________________________

(Name of Company, firm, organization,etc.) (organization/company/firm’s address) ______________________________ being an Ordinary Member of Communications and Multimedia Consumer Forum of Malaysia hereby appoint ____________________________________________

(Name of Proxy) of ________________________________or failing him/her, ________________________________

(Name of Company,firm,organization,etc.) of

(Name of Alternative Proxy)

_______________________________________________________ as our proxy to vote on

(Name of Alternative Proxy’s Company, firm, organization, etc.) behalf of us at the Communications and Multimedia Consumer Forum of Malaysia’s 15th Annual General Meeting to be held on WEDNESDAY, 28 OCTOBER 2015 and at any adjournment thereof.

Signed this _______ day of October 2015



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