Franchising Magazine USA October 2023 Volume 11 Issue 10

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VOL 11, ISSUE 10, OCTOBER 2023 The magazine for franchisees • WWW. franchisingmagazine U sa . com How joining a franc H ise platform of brands will benefit you special feature pet products and services announcements from the industry franc H ising news coV er story n ext Healt H ’s Trailblazing Franchise

VoLume 11, issue 10, 2023

on the cover: n E xt h E alth

president: colin Bradbury. colin@cgbpublishing.com

pub L isher: Vikki Bradbury. vikki@cgbpublishing.com

editoria L department: editor@cgbpublishing.com

adV ertising: vikki@cgbpublishing.com annie@cgbpublishing.com.au

e ditoria L team: Michelle Quinn rob swystun

production: usaproduction@cgbpublishing.com

design: Jejak graphics. jejak@bigpond.com

cgb pubLishing canadian Office: sidney B.c canada

u. s. o ffice: 800 5th ave, #101 seattle, Wa 98104-3102 www.franchisingmagazineusa.com

proud member of the ifa:

We are excited to bring you our biggest issue to date, which is packed with many franchise systems for you to explore as well as some great expert advice to help you on your journey in franchising.

On the Front cover this issue we have n ext h ealth’s trailblazing Franchise which is transforming lives and h ealthcare, you can read more about this on page 10.

We also spotlight Points4Purpose, The Loyalty Program that Gives Back , and again h onest abe r oofing explain the 4 Key Services that made Honest Abe Roofing a Success

From our experts this issue Evan hackel explains What We Can Learn from Children to Better Run Our Businesses lucas Frey discusses Achievement as a Formula: The Double Multiplier of Tenacity ; and J. andrew Mengason outlines How Joining a Franchise Platform of Brands will Benefit You; plus an number of other great articles to help you in your journey to franchising.

t he Feature supplement is Pet Products and s ervices in Franchising, and our feature expert is chris conner who gives us 5 Reasons Pet Franchises Make a Great First Business t here are also several franchisees and franchisors covered in this section such as t he Dog stop, Pet Wants and Doody c alls, as well as Pet Evolution who we have featured on the Feature supplement cover.

Finally, our ever-popular Veterans in Franchising, we have several franchise stories on franchise systems and franchisee success stories, such as huntington learning, cinch it and Yogasix to name only a few.

i really hope you enjoy reading this issue and don’t forget to take a moment to scroll thorough to our a-Z Directory at the back of the magazine or visit the website to find more exciting franchises and advice. happy r eading.

international Franchise a ssociation 1501 K street, n.W., suite 350 Washington, D.c. 20005

Phone: (202) 628-8000

Fax: (202) 628-0812 www.franchise.org

hired out, without the express permission of the publisher.

Franchising M aga Z in E Usa 3
the information and contents in this publication are believed by the publisher to be true, correct and accurate
no independent investigation has been undertaken. accordingly the publisher does not represent or warrant that the information and contents are true, correct or accurate and recommends that each reader seek appropriate professional advice, guidance and direction before acting or relying on all information contained herein. Opinions expressed in the articles contained in this publication are not necessarily those of the publisher. the publication is sold subject to the terms and conditions that it shall not be copied in whole or part, resold,
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SUPPLIER
VOL 11, ISSUE 10, OCTOBER 2023 The magazine for franchisees • WWW.franchisingmagazineUsa com How joining a francHise platform of brands benefitwill you special feature pet andproducts services announcements from the industry francHising news coVer story next HealtH’s Trailblazing Franchise creative metHods financial and otherwise to keep tHe best!
Welcome to the october 2023 issue of franchising magazine usa

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O ct OBE r 2023

Women in Franchising

16 United Franchise Group: Women’s Positive impact on the Franchising industry

34 Two Maids: Franchisee Utilized a Passion to grow

58 Mathnasium: Family’s Winning Formula: MultiUnit Franchisee Family spans over 14 locations

Franchisee in Action

20 United Water Restoration Group: Million Dollar Water leak: Experienced Beaverton Entrepreneur Opens United Water restoration group, sees $1 Million in revenue

74 Authority Brands: how Franchising is Making the american Dream Possible for immigrant Entrepreneurs

Have Your Say

24 Kellys Roast Beef: From humble Beginnings to Bold horizons: Kelly’s roast Beef’s rich legacy and Exciting Expansion

28 Always Best Care: Embracing technology to Enhance senior care for a growing Population

62 Code Ninjas: Empowering tomorrow’s tech Visionaries: code ninjas style!

72 Caring Transitions: charting new heights in senior relocation services in 2023

Snapshot

60 Better Homes and Gardens Real Estate: Expands international Presence with Master Franchise agreement in turkey abe roofing a success

Spotlight on Service

66 Points4Purpose: the loyalty Platform that gives Back!

Expert Advice

12 Andrew Mengason: how Joining a Franchise Platform of Brands will Benefit you

22 Evan Hackel: What We can learn from children to Better run Our Businesses

32 George Knauf: Essential Franchise strategies

56 Lucas Frey: achievement as a Formula: the Double Multiplier of tenacity

68 Blake Martin: is Your Business Franchise Worthy? review the “necessary nine” checklist

Franchisor in Depth

14 Monster Tree Service: new soil health services and Building revenue through innovation

26 810 Billiards and Bowling: Why 810 Billiards & Bowling is striking Big so Far in 2023

30 SkyRun Vacation Rentals: record growth indicates industry’s long-term Direction

64 TruBlue: aging in Place: the rising need and how home service allies respond

70 Next Brands: Elevating guest Experience through innovation and Engagement

Franchising M aga Z in E Usa 5
contents 10 Cover Story 10 Next Health: a trailblazing Franchise: transforming lives and healthcare In every issue 6 Franchising News Announcements from the Industry 37 Special Feature Supplement Pet Poducts and Services 77 Veterans Supplement News and Information for Veterans in Franchising 101 A-Z Franchise & Services Directory Profile 18 Honest Abe: 4 Key services that made honest
66 22

t ruly n olen Pest control promotes frank McKeon to franchise administrator

Truly Nolen Pest Control recently announced the promotion of Frank McKeon to Franchise Administrator. McKeon, who was most recently with the company’s Human Resources Department, will remain based out of the company’s Florida Operations Headquarters at 2082 33rd Street, 2nd Floor, Orlando.

McKeon first joined the company in July 2003 as an hr administrator in Phoenix and moved to Orlando several years ago. Earlier this year, he began transitioning to the Domestic Franchise division after nearly two decades in hr

Prior to joining truly n olen, McKeon

fall Bac

worked in the restaurant industry for one year. h e holds an accounting Degree from appalachian state University.

“What i am most excited about as Franchise administrator is contributing my skills to assist franchise owners and to generate growth,” said McKeon. “My favorite thing about working for truly n olen is my new team. t hey are fun, intelligent, passionate and they genuinely value my input.”

“Frank has been a stalwart for our company for 20 years and when this new opening appeared, i was glad that he was interested in the role,” said l ance Washington, Director of Domestic

Franchising and acquisitions. “ his terrific people skills and ability to multi-task, which made him successful with hr , made him the perfect choice and i am glad he is part of our Franchising team.”

www.trulynolen.com

K into fitness with Pure Barre’s a nnual fall fit challenge

The fall season signifies back-to-school, pumpkin spice, and changing leaves, but it has also become synonymous with Pure Barre’s most popular challenge, the Fall Fit Challenge.

Pure Barre, the most-effective full-body barre workout, announced the return of its Fall Fit challenge for the 5th year, which

runs through until n ovember 3, 2023. t he challenge encourages members and new clients to complete 30 classes in 60 days.

During a time of year when people resume busy autumn and school year routines, the Fall Fit challenge invites them to prioritize their health and wellness in a supportive, communal environment. l ast year, nearly

40,000 participants joined the challenge, with almost 30,000 of them completing it. t his year, Pure Barre hopes to top that number, with the two new class formats, Pure Barre align™ and Pure Barre Define™, to add to their challenge class offerings this year.

“a s we head into fall routines, regular exercise provides immunity boosts as well as physical and mental health benefits,” said cheri tennill, chief Marketing Officer of Pure Barre. “ t his is the thought process behind our Fall Fit challenge, and our members have proven year after year that fall is indeed the season to ‘raise the barre’ and tackle their health and wellness goals head-on. We are excited to bring back this popular challenge for its 5th year, and see thousands of people’s lives changed through the power of barre!”

For more information about Pure Barre and the Fall Fit Challenge, visit https:// www.purebarre.com/ or download the Pure Barre app.

6 Franchising M aga Z in E Usa

Zax By’s strong southeastern Brand continues to e xpand out west

Pink’s WindoW s ervices Joins resiBrands with new franchising opportunity

Hold onto your squeegees, ladies and gentlemen! ResiBrands, the nation’s fastest growing home services company, is introducing its newest portfolio partner – Pink’s Window Services! an austin-favorite window cleaning and lifestyle brand, Pink’s Founders, Brandon Downer and c arter smith, are all about channeling the golden days of top-notch customer care and reliability when building their modern blue-collar company.

Zaxby’s, the rapidly growing Georgia-based QSR franchise, now with over 930 locations, is thrilled to announce a recent franchise signing that will lead the company into a new frontier out west in Phoenix. This expansion marks Arizona as the 21st state for the brand.

“ t his is such an exciting time for us,” says Bert l ane, Zaxby’s Vice President of Development. “ n ot only are we seeing growth in our tried-and-true Mid-atlantic states and s outheast, but we’re thrilled to expand our footprint in the western part of the United states.”

taking full advantage of the new incentives are husband and wife entrepreneurs Brian and Jessica n elson, opening the new territory in Phoenix. t hey plan on developing six locations in the next five years in the East Valley of Phoenix, which encompasses the Queen creek, chandler, gilbert, and Mesa areas. current plans call for the first store to open in the fall of 2024, with the second in the spring of 2025, and four more locations by 2027. Both Brian and Jessica have extensive histories in the restaurant industry, are longtime fans of Zaxby’s food, and feel ready to take on this challenge.

“We are looking for our next venture to pour our heart, soul, knowledge, and resources into,” said Jessica. “Zaxby’s has a high standard of excellence, which is important to us, while a lot of businesses seem to be compromising or lessening their standards. it is literally the only casual dining establishment i will eat at due to the quality and freshness of ingredients — big, longtime fan!

“When creating our brand, our goal was to have it feel nostalgic like the ‘50s and ‘60s,” said c arter smith. “ t hese were the times in which customer care and the quality of work were paramount, and we wanted to bring back these qualities in a company that have been lost over the years. Our goal is to be involved with more communities across the country, and to inspire more young entrepreneurs to grow and serve their community.” count on the Pink’s team to keep your windows sparkling and your customer experience exceptional - just like the good ole days. Brandon and c arter are building their legacy on the Pink’s core Values insisting they will always show up at least 5 minutes early, ‘do what they say they are going to do’, own their work - and forever leave all spaces & places better than they were found.

“We are proud of all the hard work we have accomplished and providing the ultimate customer experience,” said Brandon Downer. “When we first created Pink’s Window s ervices after losing our corporate jobs, it was nerve-wracking at first, but it truly shows how anything is possible with a strong work ethic and treating customers the right way.

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six former franchisees reinvest in youth athletes u nited as Business success coaches

Youth Athletes United, the premier youth sports program with a multi-sport brand portfolio that includes Soccer Stars, Amazing Athletes, and TGA (Tennis | Golf | Athletics), is thrilled to introduce an innovative and transformative mentorship role within its organization. t he unique Business success coach role welcomes six previous franchisees to work in tandem with current owners to build success for the growing brand, while continuing to positively impact kids in local communities and pursue the goal of becoming the nation’s largest youth sports platform.

“a s the number of Youth athletes United franchisees continue to grow, this newly introduced role is a great way to ensure

success and build upon the franchisee family,” said Business success coach cindy taylor. “When starting your new business there are many obstacles and challenges along the way. a s a previous franchisee with 19 years of experience in the youth sports vertical, i want to be a role model that can help new owners increase sales and target the right audience.”

t he launch of the Business success coach role reinforces Youth athletes United’s commitment to nurturing a vibrant franchise family. By fostering a culture of collaboration and knowledge-sharing, the franchise is laying the groundwork for success. t he decision of former franchisees to reinvest in the Youth athletes United franchise system reflects the brand’s positive culture and commitment.

“ having six former franchisees sell their businesses but still want to be a part of the brand is rare to see and speaks volumes of the work culture and environment we have created,” said co-Founder and cEO of Youth athletes United, adam g eisler.

https://www.youthathletesunited.com/ franchising-opportunities/

s lice h ouse by tony gemignani partners with Jll commercial real estate services to e xpand nationwide

Slice House by Tony Gemignani, the world-renowned, awardwinning pizzaiolo, is thrilled to announce its agreement with JLL , a global leader in real estate services, for the expansion of its franchise program.

t his collaboration brings together the culinary excellence of slice h ouse, an emerging leader in the pizza franchise industry, and the exceptional real estate expertise of Jll , creating a powerful team that promises to take the slice h ouse franchise program to new heights.

“at slice h ouse, we strive to not only deliver the finest experience to our customers, but also to our franchisees. Working with Jll adds another layer of unparalleled support to our program by ensuring franchisees receive expert guidance in the process of selecting the perfect location for their venture to ultimately maximize their success and thrive in the market,” said tony g emignani, founder of slice h ouse. a s part of this agreement, Jll will provide invaluable insights into market trends, site selection, lease negotiation, and facility management. With their global network and profound acumen, Jll will assist slice h ouse franchisees in securing prime locations that align with the brand’s ethos and cater to the preferences of local communities.

“ slice h ouse’s proven concept and tony g emignani’s legendary reputation, make the franchise program a standout player in the food industry. at Jll , we are committed to providing top-notch real estate services and believe this collaboration will be a recipe for growth and success for the overall brand,” said l aura t inetti, Executive Vice President, Brokerage, Jll slicehousefranchise.com.

8 Franchising M aga Z in E Usa
after

c artridge World embraces revitalization, Digital investments in first half of 2023

It’s a Renaissance era for Cartridge World America, the leading essential service provider for printing supplies and solutions. During the company’s first in-person convention since the pandemic, excitement was in the air as c artridge World President g reg c arafello opened with an inspiring line: “ today’s the day we start over.” c arafello also unveiled c artridge World is building an encouraging pipeline of growth that’s sparking a new energy amongst its franchisees.

c arafello has grown with c artridge World for 20 years, before taking over as President of the company in December 2022. Ever since, c arafello has made it a mission to hone in on the brand’s core values of commitment, communication, passion, integrity, and – perhaps most importantly for a company largely based in technology – innovation.

“From our dedication to selling our unique products and services, to the best technological tools available, we’re committed to providing our franchise owners with the means and support they require to make their business successful,” c arafello said. “With several upgrades now in place, along with an open line of communication, i ’m confident c artridge World will grow and flourish to its full potential.”

“We understand some of the largest pain points of printing for most businesses is printer cost and maintenance,” c arafello said.

“Our primary goal with the n o cost Printer Program is to take that stress out of the equation, so that our clients have one less thing to worry about while they concentrate on keeping their own businesses running.”

cartridgeworldusa.com/franchise

Prime iv h ydration & Wellness celebrates opening of 75th franchise location

company’s unwavering dedication to customer-centric care, highquality menu of services, and the accelerating public demand for their industry.

Prime IV Hydration and Wellness, the nation’s leader in vitamin infusion therapy, is celebrating a milestone that most franchise concepts spend far longer than 3.5 years chasing – the opening of their 75th location. The benchmark was achieved following the opening of the brand’s new High Street location in Phoenix, Arizona last month.

since being founded in 2017, Prime i V h ydration and Wellness has been committed to delivering cutting-edge intravenous therapies that promote optimal health, rejuvenation, and overall wellbeing. t he opening of their 75th location is a testament to the

“ t he opening of our 75th location is such a meaningful and humbling milestone. What began as a vision to enhance lives through i V therapy has blossomed into a nationwide phenomenon, and i couldn’t be more grateful for the incredible team and dedicated franchise partners who have made this journey possible,” said amy n eary, Founder of Prime i V h ydration & Wellness, joyfully shared. “ t his milestone is not just a number; it symbolizes the unwavering commitment of our entire Prime i V family and the countless lives we’ve touched along the way.”

“a s exciting a moment as this is, the Prime i V team is already pushing forward towards further milestones, which include the opening of our 100th location in the months ahead. g rowth that will feed into our brand’s commitment to shaping the future of health and wellness, one thriving community at a time,” said Janessa r etzer, s enior Director of Operations for Prime i V h ydration and Wellness.

https://primeivhydration.com/franchising

after

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n ext Healt H ’s t railblazing f ra n c H ise: Trans F orming l ives and h ealT hcare

In 2016, Next Health, now a trailblazing leader in the health optimization industry, was conceived from a fundamental question: Why are we not using modern medicine and technology to live healthier and longer?

Seven years ago, Dr.Darshan Shah, the CEO and Founder of Next Health, was widely acclaimed as a distinguished

entrepreneur, accomplished author, and skilled surgeon, boasting a remarkable record of over 10,000 surgeries performed and a successful track record in scaling surgery centers across California. Dr. Shah’s impressive credentials include being a graduate of Singularity University, Harvard Business School, and Mayo Clinic. Notably, he achieved his medical degree at the remarkable age of 21, becoming one of the youngest physicians in the country. Dr.Shah also serves as

a renowned longevity expert, regularly speaking to audiences around the world. Despite his impressive medical background, Dr. Shah soon faced health issues of his own that went unaddressed by the traditional healthcare system. This experience served as a catalyst for the creation of Next Health as it became Dr. Shah’s life mission to pioneer proactive well-being and longevity solutions for all.

In 2016, Dr. Shah, in collaboration with accomplished entrepreneur Kevin Peake, Next Health’s Co-Founder and President, introduced the world’s very first health optimization and longevity center with Next Health’s inaugural West Hollywood location. Their groundbreaking concept not only marked the creation of Next Health, but also revolutionized the entire healthcare landscape. With a personalized and proactive approach, Next Health pioneered the integration of an extensive range of longevity services under one roof, a concept unheard of at the time. This innovative approach immediately captured public attention and set Next Health apart. Its resounding success led to rapid expansion, now encompassing five corporate locations, including three in Los

10 Franchising M aga Z in E Usa cover story: Next Health

Angeles, one in New York, and one at the prestigious Four Seasons Resort Maui.

next health’s innovative Franchise opportunity and robust support system

Amidst the burgeoning demand for their pioneering products and services, Next Health has embarked on a strategic expansion through franchising. Spearheading this franchise growth strategy is Scott Svilich, Next Health’s accomplished COO, whose extensive experience in franchise scaling, gained at Xponential Fitness, the world’s largest franchisor of boutique fitness brands, fuels his leadership. Distinguished as the only franchise concept today that offers a comprehensive array of longevity services under one roof including everything, ranging from IV Therapy to Hyperbaric Oxygen Therapy, Next Health is dedicated to streamlining health optimization into a business model with exceptional unit economics.

Svilich’s goal is to scale Next Health globally, and he leads a seasoned support team that tailors franchise support, covering everything from real estate to medical operations. With an already accomplished and built growth trajectory, Next Health’s franchise opportunity is in high demand, especially in tier-one markets across the United States, where the health optimization center is anticipated to quickly reach capacity. The selection process for Next Health franchisees is rigorous, focusing on individuals who resonate with their mission to transform healthcare.

Next Health’s franchise opportunity is underpinned by a robust support system

meticulously designed to guide franchisees across every facet of their entrepreneurial journey. Their adept team offers expert medical counsel, strategic marketing support, and assistance in securing prime real estate locations. Comprehensive onboarding ensures franchisees are wellprepared for a triumphant launch, while sustained growth is fueled by ongoing support and a wealth of resources. What truly distinguishes Next Health is its membership-driven model, complete with a proprietary customer journey, all contributing to exceptional unit economic performance.

next health as the everevolving leader in health optimization today

Next Health has seen a significant surge in demand for its services, particularly in the post-COVID-19 health and wellness landscape. This shift in consumer priorities is evident, with daily health now topping the list for 50% of US consumers, up from 42%.

This remarkable demand is mirrored in Next Health’s financial performance, achieving two consecutive quarters of growth. Increased total revenue, samestore sales (SSS), and membership revenue exemplify this success, even amidst challenging market conditions. The driving force behind this achievement is the escalating consumer desire for accessible and personalized healthcare.

Clients at Next Health experience cuttingedge wellness tools and a data-driven approach to health, accessing advanced medical services such as IV Therapy, NAD+ Therapy, Cryotherapy, Hormone Optimization, Ozone Therapy, Red Light

Therapy, Hyperbaric Oxygen Therapy, Biomarker and Genetic Testing, Aesthetics, and more. These services are available a la carte or through flexible recurring membership options. Next Health is not only distinguished by its one-stop retail setting, but its state-of-the-art facilities seamlessly blend wellness with modernity, redefining clinical spaces.

Next Health’s commitment to excellence extends to its exceptional medical team and esteemed advisory board. This combination solidifies its position as a trusted provider of longevity services, ensuring clients receive personalized top-tier care. The advisory board features leaders in the health and wellness field, offering invaluable guidance and expertise. The unique synergy of Next Health’s exceptional medical team, esteemed advisory board, and white-glove wellness experience underscores their unwavering commitment to innovation in health optimization and longevity. This commitment has earned recognition from professional athletes, celebrities, and figures like Orlando Bloom, a long-time client and longevity advocate who has invested in Next Health, highlighting its remarkable impact and potential.

Next Health continues to foster a culture of positivity and empowerment, instilling a positive mindset in clients. The center partners with clients to advocate for their health, guiding them on their journey towards optimal well-being. This clientcentric approach, combined with stateof-the-art medical services has resulted in innovative digital solutions like NH Connect, a proprietary omni-channel digital platform. NH Connect features a user-friendly and gamified interface designed to drive conversion rates and increase engagement with customers. This digital platform is part of Next Health’s commitment to staying at the forefront of health optimization and providing clients with cutting-edge tools for their health. Next Health’s franchise opportunity is in high demand, especially in tier-one U.S. markets. Join their mission to reimagine healthcare and learn more on their website https://www.next-health.com or email at franchise@next-health.com.

Franchising M aga Z in E Usa 11

How joining a franc H ise platform of brands will benefit you

In this industry , we are all aware of the benefits of being part of a franchise as opposed to an independent small business: a proven business model, shared resources, brand awareness, support for operations, reduced risk, and economies of scale.

With franchise platforms, those benefits can be supercharged and taken to an entirely new level. When great franchise brands share a vision as a platform and focus on a vertical, such as home services, franchise owners can see their opportunities for success multiply. And, franchisors benefit as

well, enjoying unique opportunities that leverage consolidation and diversification to accelerate growth across brands, providing resilience and operational efficiencies.

Here are just a few of the advantages franchise owners can see with a franchise platform, and how franchise brands benefit from the platform model:

shared culture and values:

A franchise platform can leverage individual brands and its own mission and values to build a comprehensive, resilient company culture shared across brands, by all stakeholders, from franchise employees and owners to the platform team and leadership. The shared sense of purpose that results can guide leaders and their

teams as they respond to challenges and opportunities. Ultimately, the power of a common vision and culture will unlock value across brands and throughout the stakeholder chain. The energy, inspiration and discipline that result from a strong culture are amplified when the platform and individual brands are aligned.

Buying power:

The depth and breadth of many franchise platforms is an immediate advantage when it comes to strategic and vendor partnerships. The platform model brings together hundreds of franchise owners across multiple brands, offering a range of unique services. This combined buying power allows platforms to create value by establishing lasting relationships with

12 Franchising M aga Z in E Usa e XPert ADvIce: Andrew Mengason | Chief Growth Officer | Five Star Franchising

preferred vendors. As a result, platforms can negotiate competitive pricing, access to exclusive products and services, and profitdriving opportunities such as rebates that aren’t available to independent franchisors. The ultimate value may be the time and effort franchise owners can save with a platform’s combined buying power. Connecting to a platform’s network of preferred vendors means owners don’t have to find their own solutions. They can focus on growing their business.

shared services:

In a shared service model, the platform takes on operational processes such as human resources, accounting, legal and IT for the individual brands. The efficiencies created through shared service allow

individual brands to focus on helping new and established owners grow their business. Shared service supports brand leaders and their teams in their mission to empower owners and drive growth for their brand.

shared data:

Platform companies have a deeper set of data and more powerful analytics tools available than independent franchisors. With more and better data and analytics, franchise platforms can identify trends in business and the economy and adapt and evolve quickly. Insights can be filtered by industry, vertical, geography and more to drive precise decision-making. Sharing data across brands allows platform companies to scale insights and best practices quickly and effectively, enhancing customer experience and distinguishing themselves in their market. For franchisors, a platform can leverage data from one brand to streamline conversions through internal referrals. With complementary services, leads can be retargeted for other brands with the goal of lowering the cost of customer acquisition.

unique growth opportunities:

Franchise platforms are able to provide a diversity of service offerings – and more paths for growth than independent franchisors. Franchise platforms attract candidates from a variety of backgrounds. They bring a wide range of skill sets and experience. Each candidate has their own goals, whether that’s owning a single territory, owning multiple territories from the same brand or multiple territories across multiple brands.

Platforms can identify these owners and align their goals with the right opportunities. With a platform, owners are in a position to expand a single brand across multiple territories or to diversify the services they offer in their community across multiple brands. Individual growth goals may evolve based on an owner’s success in the industry or life changes.

Platforms offer a secure foundation for franchise owners to build on. They will benefit from shared resources, amplified insights, operational efficiencies, common values and mission, and a wide range of growth opportunities. Combined services and diverse offerings ensure resilience and can power accelerated growth.

The true impact of a successful franchise platform is felt when the franchisor and owners are in sync. When the franchise system is dialed in to empower franchise owners and owners trust the platform’s processes, the benefits begin to compound and multiply. The company’s culture becomes stronger, its buying power increases, further efficiencies are uncovered, and, most importantly, new opportunities for growth emerge.

Franchising M aga Z in E Usa 13
J. Andrew Mengason is chief growth officer for Five Star Franchising, an innovative, growing platform of home service brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, 1-800-Textiles, and Mosquito Shield. He has more than 30 years of experience in franchising and brand acquisition.
“ When the franchise system is dialed in to empower franchise owners and owners trust the platform’s processes, the benefits begin to compound and multiply.

m onster t ree s ervice

on n ew s oil h ealT h s ervices and b uildin g r evenue Through i nnovaT ion

To create financial stability, drive success, promote scalability, and ensure the long-term viability of a brand, franchisors need to enhance offerings and keep a finger on the pulse of what like-minded services their clientele might be looking for.

Monster Tree Service, the leading full-service tree care franchise in the United States, knows that franchise concepts in every industry are constantly working toward increased revenue for their franchise owners. A key factor in boosting sales is a franchisor’s willingness to innovate. Unveiling new services and expanded offerings has helped the tree leader to increase profitability and attract new franchise owners to expand its overall network and cover new territories across the country.

Monster Tree Service’s proven business model and homes full of happy customers attest to the power of the current services offered, but the team knew it was time to innovate and ideate

new approaches to proactive care and overall yard health. Looking for ways to support existing customers and attract new ones, the company created comprehensive Soil Health Services. Designed to provide residential and commercial property owners with a customized soil management plan, these services help consumers keep their soil at optimal health through professional treatment and offer franchise owners a chance to reach new customer demographics. They also increase opportunities for partnerships within additional industry sectors by thinking beyond the branch.

The team of arborists and plant health care specialists at Monster Tree Service believes in a holistic approach to plant health care that begins in the soil. With this in mind, the team innovated a way to create a soil health plan that is tailored to the specific needs of the property and works beyond a traditional, fertilizer-only approach. The new Soil Health Services offered by participating Monster Tree Service franchise owners across the country may include a soil sample analysis and quarterly or seasonal soil treatments of fertilizer and soil amendments. Progress is routinely inspected, and the Monster Tree Service team will address any targeted services or plan adjustments needed to meet customers’ goals for their trees and landscaping.

14 Franchising M aga Z in E Usa
When a franchise concept’s offerings are tried-and-true with hundreds of happy customers is there still a need for innovation? Absolutely - that is if businesses want to create longevity and sustainability within the franchise model.
fr A nch I sor I n D e P th: Monster Tree Service

This comprehensive plan includes addressing common plant health care concerns by encouraging soil biodiversity, mitigating soil compaction, addressing nutrition problems, and more. The new service widens the current scope of customer care and helps expand each franchise location’s team skill set, in turn creating additional modes of revenue generation. “Successful franchise owners understand the relationship between healthy soil and a healthy business. By championing soil healthcare, our franchise owners can gain new customers who appreciate their commitment to quality. It’s a win-win scenario, where the soil thrives, and so does their franchise.”

By adding Soil Health Services to Monster Tree’s already extensive list of offerings - which includes tree removal services, emergency services, pruning, trimming, arborist insight, and more – franchise owners with the company are able to more acutely identify gaps in the market, take advantage of emerging trends and meet new customer needs. This addition provides another revenue opportunity for franchise owners that complements the work already being done to promote healthy landscapes and communities. Within a season, most customers can expect to see tangible results, including

better moisture retention, improved soil structure, and a reduction in their need for fertilizers and pesticides.

The Soil Health Services are just one example of Monster’s commitment to innovation. In fact, as recently as 2021 the company introduced Plant Health Care services that give customers professional and responsible solutions for optimal plant and tree health, including fertilization, insect and disease management, root collar excavation, trunk injections, soil and tissue testing, invasive species treatments, and more.

New services and innovation also offer additional revenue streams for franchise owners as teams can cross-sell and upsell new offerings to existing customers and become a one-stop shop for all of a client’s needs within a given category. At Monster Tree Service, consistent innovation helps create a well-rounded wheelhouse of services and position franchise owners as the go-to resource in their communities for all arbor and landscape needs, from soil to treetop.

“Our franchise owners aren’t alone during their franchising journey; we provide them with the knowledge and tools to excel. This support helps their businesses grow alongside the trees and communities they care for, making Monster Tree Service a smart choice for entrepreneurs looking

Scott Hilary is the Brand President at Monster Tree Service. With an extensive background serving the brand, Scott has over 10 years of executive leadership experience in team development, franchisee growth, marketing, and operations.

to invest in a prosperous future.” - Clint Rowley, Monster Tree Service Vice President.

Consistent innovation and expanded offerings convert to more customer acquisition and increased revenue generation overall, but that’s not the only reason franchise concepts like Monster Tree Service are continuously expanding service offerings from the root up and finding new ways to support their customer base in more ways than just branch care. By offering new services like Soil Health Services, Monster Tree can help the community’s environment thrive and take a comprehensive, proactive approach to customer care by looking out for the health of their entire yard and managing each landscape’s long-term success. New services and products are one cog in the machine that creates improved experiences for every customer and, in turn, allows money to really grow on trees.

Monster Tree Service is part of the Authority Brands franchise concept umbrella and offers services alongside other outdoor brands including America’s Swimming Pool Company, DoodyCalls, and Mosquito Squad. The tree care leader is consistently expanding and recruiting new franchise owners across the United States to offer safety and peace of mind to communities nationwide.

Franchising M aga Z in E Usa 15
aB out scott hilary:

women’s p ositive i mpact on t H e f ranc H ising i ndustry

I’ve been in the franchise industr y for several years, but I knew I had found a home when I attended my first World Expo with United Franchise Group (UFG) in 2021. This event, held once every three years, brings all UFG brands together in one place for networking and education.

The camaraderie and sense of purpose that permeated the event was contagious, and it was evident that franchising was not just a business venture but a community of like-minded individuals working together to achieve greatness.

Most of all, I loved seeing how many franchisees were women. Our numbers grow every year as we discover the power of franchising to help build the professional and personal lives we’ve always dreamed of while making a difference in other lives too. It’s why UFG created Women in Franchising National Appreciation Day, an annual celebration of all women working in the franchise industry, from owners to employees and others behind the scenes.

celebrating Women in Franchising

Recognizing women in franchising is essential for developing women in the industry – and building the industry itself. By spotlighting the incredible achievements and positive impact women

bring to the franchise industry, we inspire others to express their entrepreneurial spirit through franchising.

We recognize that success in franchising is not about gender but finding the right fit for our business. Yet I see women bringing a more empathetic and influential leadership style to the industry, resulting in transformative changes to how businesses are run. One of the most notable traits is genuine care and focus on the end customer, emphasizing excellent customer service, responsiveness to feedback and a deep understanding of their customers’ needs. This approach increases customer loyalty and positive word-of-mouth referrals, fostering strong and enduring relationships with their clientele.

The customer-centric approach is beneficial in industries that are typically maledominated. One of our brands, the sign and graphics franchise Signarama, is in an industry mostly made up of men. However, we have a lot of strong women within our franchise system who are excellent owners and spokespersons for the industry as well as the brand – like Wendy Graves, an owner in Louisville, Kentucky, who started a group called Women in Signs Etc. and regularly speaks at International Sign Association events to spread more awareness about the women in the industry.

These are the things I want people to think about when they hear about Women in Franchising National Appreciation Day. I’m excited at the chance to celebrate the

significant contributions of women in the franchise industry – their achievements, hard work, entrepreneurial spirit and positive impact on businesses and communities.

There’s a lot to celebrate this year. According to Guidant Financial, women now own 29 percent of U.S. franchises, an increase of 25 percent over last year. I see four reasons for this increase:

• Women have more of a “we can do that too” mindset now. We transitioned from home to the workforce and are taking the next step to run and own businesses.

• Women are earning more money and becoming primary household breadwinners, giving them greater ability to afford and own a franchise.

• They’re attracted to the flexibility and work-life balance that franchising affords. It’s been a rewarding journey for one of our Venture X franchisees, Charissa Parsons in Ashburn, Virginia, whose success has earned her a place in our Circle of Excellence. Charissa told me she loves this business because she gets to do what she loves and homeschool her children.

• Finally, I think women appreciate having access to the supportive network of fellow franchisees and industry professionals. Building connections within this community and the mentorship these women owners provide others outside the community breeds more entrepreneurship and motivates

16 Franchising M aga Z in E Usa wo M en I n fr A nch I s I ng: United Franchise Group (UFG) by Taylor Gregory

more women to become franchise owners.

Women to Watch

Women aren’t just entering the industry but are leading it. Here are just three of the many exceptional women who contribute significantly to the brands of UFG and the industry as a whole:

• Paula Mercer: From starting as our front desk receptionist to her current position as Vice President of Operations for our coworking brands, Paula’s journey has been remarkable. Her dedication and support for franchisees go above and beyond; she is a true mentor in our office. Paula’s invaluable contributions have earned her a welldeserved place in UFG’s Hall of Fame.

• Jessica Fialkovich: A franchisee turned corporate employee, Jessica now owns the largest Transworld Business Advisors franchises in Colorado and Dallas, Texas. Her expertise led her to create Exit Factor, which helps business owners optimize value for sale. Her sharpness and commitment to excellence are

impressive; she is a fantastic franchisee and an invaluable asset to our corporate team.

• Michelle Longueira: Having owned an independent promotional products business, Michelle brings unique expertise to her position as Vice President of Operations for our promotional products and branded apparel company, Fully Promoted. Michelle’s dedication and leadership shine as she manages a large team, demonstrating professionalism and ease in her role. She pours her heart into supporting franchise owners and the brand.

We look forward to celebrating Women in Franchising National Appreciation Day with the remarkable group of talented women who are the backbone of our organization and the driving force behind our franchisees’ success. This includes: Sharon Cahill, Director of Marketing; Rosemary Canty – Brand Leader; Debra Chamblin – VP of Royalties; Meghan Fletcher - Director of Compliance; Kaitlyn Mills – Director of Human Resources;

Mariana Pasol, Director of Operations; Hailey Whitfield - Corporate Controller; Donna Wichman, VP of Operations; Carrie Dresner, Crystal Welch, Colleen Brace, and Susana Hands – Regional Vice Presidents. Join us in celebrating all women working in the franchise industry on October 14th using the hashtag #womeninfranchising as we acknowledge the incredible achievements of women franchise owners and their valuable contributions to our business community.

Taylor Gregory is Director of Marketing at United Franchise Group (UFG), the global leader for entrepreneurs. She joined UFG as a Franchise Development Representative, where she learned the fundamentals of the franchise industry. Gregory has also served as Director of Franchise Development for all UFGaffiliated brands.

###

Sources

Rate of Woman-Owned Franchises: Guidant Financial 2023 Small Business Trends

Growth in businesses owned by women of color: Guidant Financial Women in Business

Franchising M aga Z in E Usa 17

4 k ey s ervices t H at made Honest a be r oofing a s uccess

In recent years, Honest Abe Roofing has acted decisively to change course, and bring outsourced operations inhouse. With 20 franchise locations, in-house operations are the best fit to service every franchise location more efficiently and personally.

In the last 5 years, Honest Abe Roofing has expanded into twenty locations, but now, this accelerated growth has pushed this award-winning company to bring everything under one roof.

In a fast-paced industry, creating trusted, hard working teams has been the backbone of Honest Abe Roofing’s success. Working in a niche business requires employing the right type of people, and Honest Abe

works hard to bring in those people who are passionate about what they do.

“We have seen double-digit growth higher than the national average. Harvard Business did a study that states the average business in the US grows between 10 and 20% annually” Says Kevin Newton, CEO and Founder, “I believe there’s only one possible reason for exceeding the national average by 27%, and that is because of our team members and their desire, passion, and drive to meet the needs of the citizens in our country with their roofing problems.”

Honest Abe Roofing, America’s reliable roofer, has worked tirelessly to make big dreams come true by pouring into its teams and employees. Having grown so much in 5 years, Newton brought 4 key services inhouse to continue this explosive growth.

marketing

The benefits of in-house marketing have given Honest Abe the freedom and flexibility to grow without limits. In the past year, the team has grown to provide more services and give top-tier tips and tricks to each franchisee.

support

When a franchisee joins the company, each internal team provides a unique, perfected

process. A new member has access to each team member and their expertise to help guide them in several areas including, but not limited to, marketing, hiring, SEO, websites, content creation, vendors, legal, and more. Each team is always there to help out where needed, give advice, and personally assist with tasks to help franchisees operate. Supporting each member at Honest Abe is what makes this company succeed.

training

As a national franchise, Honest Abe has poured time and effort into offering in-house training for hiring, marketing, sales, and more. As franchisees join the company, each team within Honest Abe mentors and trains each new member with our business model to create a smooth and seamless transition.

Franchise

As Honest Abe Roofing grows, a dedicated franchise team is here to help every step of the way. New franchisees may not be experts in roofing when they join, but our teams are committed to turning beginners into experts with our turn-key business model.

With in-house operations, Honest Abe Roofing offers the best business model with the best teams and finest services.

18 Franchising M aga Z in E Usa
P rofIL e: Honest Abe Roofing

m illion d ollar water leak:

A decade ago, she launched a commercial cleaning franchise, gaining experience in the franchise world. Seeking a new venture, she came across United Water Restoration Group (UWRG), the premier water restoration and reconstruction franchise with 101 units, and the connection was instantaneous.

United Water Restoration Group, has been making waves in the industry for nearly 15 years.

And as extreme weather patterns continue to increase, the company is looking to grow through franchising to meet demand for its services. The full-service restoration

company specializes in water damage mitigation, mold remediation, fire and smoke damage restoration, reconstruction, sewage, flood and disaster response while delivering a best-in-class customer experience to residential and commercial customers.

“When I first talked to them, I was struck by how knowledgeable and helpful they were as a franchisor,” said Landa. “I had no experience in water restoration, but they took the time to explain everything, and that’s really what drew me in.”

But it was actually a personal experience that officially pushed Landa to the restoration industry. After suffering through a water leak at her home, she realized just how valuable and comforting it was to have a local company that could help and provide peace of mind.

Landa officially launched her UWRG franchise in Beaverton, OR, two years ago. “It’s been a great journey — there have been ups and downs, but they’ve made me stronger,” she said. “The first year was slower, focused on learning, but it’s amazing how much we’ve grown since then.

We’ve been expanding in our community, and it almost feels like it’s been four years instead of two!”

The numbers speak for themselves. In her first year, Landa set an ambitious milliondollar goal but fell short. However, this year, she not only reached that goal but surpassed it. As her business continues to thrive, Landa is already planning to expand further.

“We’re looking for an office building because we’ve outgrown our current space.

20 Franchising M aga Z in E Usa fr A nch I see I n Act I on: United Water Restoration Group
Ex PE r IE n CED BEAv E rton Entr EPr E n Eur oPE n S u n I t ED WAt E r rES tor At I on Grou P, S EES $1 M IllI on In rE v E nu E
fatima landa has always had a knack for identifying well-positioned business opportunities.

We also want to open another office in Seattle, WA,” said Landa.

Landa credits her success to the unwavering support from UWRG’s corporate team. “They are so knowledgeable, helpful and inspiring,” she says. “I can call them anytime with questions, and they always have the answers. I wouldn’t be where I am today without them.”

Founded in 2007 during one of Florida’s worst hurricane seasons to date, the franchise has helped thousands of home and business owners restore the condition of their most valuable assets after a fire, flood or other natural disaster. Because the UWRG team is full of experts in the restoration industry, franchise owners can rely on collective years of knowledge and experience in the space. The brand also has 13 successful corporate locations.

“A huge competitive advantage for us is that we’re still in the restoration space,” said Bob Moore, President at UWRG. “We’re not just selling franchises, we are still in this business. There are things that we learn and that we can pass along to our Franchise Owners.”

Beyond business success, Landa takes pride in providing valuable services to her community through UWRG. Her franchise is a local, family-run operation that includes her step-daughter and husband as co-owners.

“We’re very close-knit within the community, and that’s been a huge advantage,” Landa notes. “We get a lot of positive feedback, and it’s rewarding to see our employees — some of whom have been with us since the beginning — succeed, as well.”

UWRG is just as committed as Landa to consistently deliver the best experience for customers, and Franchise Owners, by researching newer, better technologies. They have a job platform that is paperless and allows “uber-like tracking” so customers can see their technician enroute to their home or business. They also use apps and plug-ins to integrate different

software packages that improves customer communication, technician experience and overall performance.

“We’ve leveraged technology more in the last few years in terms of how our crews operate,” said Moore. “Overall, we’ve gotten better at utilizing technology to streamline the workflow, speed up some of the processes, which helps ensure accuracy and consistency.”

As for the future, Landa has ambitious yet measured plans. “We’d like to buy more territories and open other offices,” she says. “But we want to remain a small, community-focused business.”

Franchising M aga Z in E Usa 21

wH at w e c an learn from cH ildren to b etter r un o ur b usinesses

There’s something magical about the spirit of a child. Untamed, full of wonder, and eager to explore, children have an innate ability to immerse themselves fully in what they love. Now, imagine harnessing that sheer enthusiasm in managing franchise businesses.

Seem far-fetched? It shouldn’t be. The essence of franchising thrives on a shared vision, a sense of ownership, and the excitement to grow—attributes that come naturally to children.

the authenticity Factor

Children are authentic beings. They don’t play roles; they are simply themselves all the time. Translating this to a business setting means letting go of corporate pretenses and engaging in genuine interactions with your franchisees and customers. Authentic leadership builds trust, and trust is the cornerstone of any successful relationship, including franchiser-franchisee relations.

infinite curiosity

Children are natural explorers. They question, prod, and dismantle things only to see how they can be put back together. For franchise businesses, this translates to continually challenging the status quo and innovating. Whether it’s improving customer service or introducing new products, being curious leads to innovation, and innovation leads to growth.

evan hackel, a cooperative buying expert, twice led keynote speeches at the National Cooperative Business Association and has managed multi-billion-dollar buying groups. He has also consulted with many franchisors on their buying efforts. As author, speaker and entrepreneur, Evan has been instrumental in launching more than 20 businesses and has managed a portfolio of brands with systemwide sales of more than $5 billion. He is the creator of Ingaged Leadership, is author of the book Ingaging Leadership Meets the Younger Generation and is a thought leader in the fields of leadership and success.

Evan is the CEO of Ingage Consulting, Delta Payment Systems, and an advisor to Tortal Training. reach evan at ehackel@ingage.net, 781-820 7609 or visit www.evanhackelspeaks.com

unfiltered Passion

Kids throw themselves wholeheartedly into their pursuits. The same passionate engagement can do wonders in a franchise setting. If franchise leaders show unabashed passion for what they do, it trickles down the chain. Passionate employees are engaged employees, and engaged employees translate to satisfied customers.

suggestions for implementation

So, how can we integrate these childlike virtues into a franchise model?

• Transparency and Open Communication: The first step is to establish a culture of openness. Encourage dialogue between all levels within the franchise network. Share not just successes but also the failures and lessons learned.

• Training Programs: Develop training programs that focus not only on the ‘what’ and ‘how’ but also the ‘why’ of business practices. Help your team understand the bigger picture, which naturally encourages a sense of ownership and engagement.

• Reward Creativity: Establish a rewards system that recognizes

innovative ideas and solutions. This will incentivize your franchisees and their employees to think outside the box.

• Regular Check-ins: Hold regular meetings, not just to discuss the bottom line but to share experiences, challenges, and solutions. These sessions should be interactive, engaging, and allow for honest feedback.

• Community Engagement: Children love to be part of a community. Building strong relationships with the local community gives everyone a sense of belonging and purpose. Sponsor local events or organize community services where your franchisees and their teams can participate.

• Celebration of Milestones: Children love to celebrate; it’s their way of acknowledging effort and passion. Regularly celebrate both small and big achievements within your franchise network. It could be as simple as an ‘Employee of the Month’ feature or as grand as an annual awards ceremony.

• Share Stories: Just as children learn from stories, franchises can share narratives of successes, transformations, and even failures. These stories can serve as both educational tools and inspirational catalysts.

e XPert ADvIce: Evan Hackel | Founder and CEO of Ingage Consulting, and CEO of Tortal Training

“ Adopting a child’s curiosity, passion, and authenticity can revitalize a franchise business. The key lies in implementing these principles in a strategic, authentic manner.”

By adopting some of these childlike virtues, you can breathe new life into your franchise operations. The benefits are twofold: you’ll rejuvenate your approach to management, and likely, bring out the latent childlike zeal in your franchisees as well. After all, when a business is run with passion, authenticity, and love, success isn’t just achievable, it’s inevitable.

In summary, adopting a child’s curiosity, passion, and authenticity can revitalize a franchise business. The key lies in implementing these principles in a strategic, authentic manner. The result is a more engaged, innovative, and ultimately successful franchise network. And in the world of business, who wouldn’t want to capture a bit of that childlike magic?

f r om Humble b eginnings to b old Horizons:

Kelly’s r oasT b ee F ’s r ich l egacy and e xci T ing e xpansion

In the heart of every community, there are iconic establishments that have woven themselves into the fabric of the local culture. Kelly’s Roast Beef stands as a shining example of such a cherished institution.

From its humble beginnings to its ambitious future, Kelly’s Roast Beef has continually evolved while staying true to its roots, becoming not just a restaurant but a timehonored tradition. As the CEO of Kelly’s Roast Beef Franchising, I am proud to share the remarkable journey of our brand’s history and provide insights into our exciting expansion plans.

a legacy of Flavor and Quality: a Journey through time

The story of Kelly’s Roast Beef began over six decades ago when a small, unassuming establishment opened its doors in Revere, Massachusetts. The visionaries behind

this vent ure were Frank McCarthy and Raymond Carey, whose unwavering commitment to quality and flavor laid the foundation for what would become a New England culinary institution. With an innovative approach to preparing roast beef that combined slow roasting and slicing to perfection, Kelly’s Roast Beef quickly gained a reputation for serving the most succulent and flavorful sandwiches. Word of mouth spread like wildfire, drawing in locals and visitors alike, all eager to experience the culinary delight that was Kelly’s Roast Beef. What began as a single location soon transformed into multiple restaurants across the Northeast, and now Florida, each one paying homage to the original’s dedication to taste, quality, and community. This commitment earned Kelly’s Roast Beef a special place in the hearts of generations, making it a tradition passed down from parents to children.

nurturing traditions While embracing innovation

As custodians of this rich legacy, we at Kelly’s Roast Beef recognize the importance of preserving traditions while also embracing the opportunities that the modern world presents. Our continued success can be attributed to our dedication to maintaining the integrity of our timehonored recipes and techniques, ensuring that every bite retains the same exceptional flavor that patrons have cherished for decades.

However, we are not content to rest on our achievements. The world is evolving, and so are the tastes and preferences of our customers. In response, we have carefully curated an expanded menu that includes a diverse range of offerings to

24 Franchising M aga Z in E Usa n eil n ewcomb ceo , Kelly’s r oast b eef franchising h Ave your s Ay: Neil Newcomb | CEO | Kelly’s Roast Beef Franchising

cater to a broader palate while maintaining our commitment to quality. From fresh seafood selections to innovative meals and beverages, our menu now reflects the changing culinary landscape, all while staying true to the essence of Kelly’s Roast Beef.

charting a Path to the Future: our e xpansion Plans

As we celebrate our storied history, we also look to the future with a renewed sense of purpose and determination. The demand for Kelly’s Roast Beef has extended far beyond the boundaries of Massachusetts, and it is with great excitement that we announce our plans for strategic expansion. Our goal is to bring the unmatched flavors of Kelly’s Roast Beef to communities across the nation, sharing our passion for excellence and culinary tradition. Our expansion will be driven by a carefully crafted franchise model that reflects our values and principles. We are seeking partners who share our commitment to exceptional quality, community engagement, and a genuine passion for food. Through this approach, we aim to foster a network of Kelly’s Roast Beef establishments that not only serve outstanding meals but also become integral parts of their local communities, just as our original location did.

continuing the legacy

Kelly’s Roast Beef’s journey from its modest beginnings to its imminent nationwide expansion is a testament to the enduring power of tradition and innovation. As we move forward, we carry the legacy of Frank McCarthy and Raymond Carey’s commitment to culinary excellence with us, ensuring that every bite of a Kelly’s Roast Beef sandwich carries with it the taste of tradition and the promise of a future filled with exciting possibilities. I am honored to be a part of this journey, and I am thrilled to invite new communities to experience the unforgettable flavors and time-honored traditions that define Kelly’s Roast Beef.

Franchising M aga Z in E Usa 25

from leveraging a . i.-driven tools to gourmet milkshake bars, this eat-ertainment franchise understands that innovation is the name of the game.

The entertainment and hospitality industries are marked by constant change, where only the agilest of brands, offering a blend of innovation and deep-rooted values, can stand out.

Heading into the second half of 2023, the Myrtle Beach-based 810 Billiards & Bowling franchise is a testament to this adaptability and innovation, which is a big part of why the brand is currently riding an impressive wave of growth.

In the first six months alone, the brand ushered in two new 810 Billiards & Bowling locations in Greenville and Fort Smith. These openings were swiftly followed by the announcement of three additional signings in diverse locales across the country. Five letters of intent/ leases were also signed, marking the brand’s imminent debut in Estero, FL; Florence, SC; Sacramento, CA; Vineland, NJ; and Houston, TX.

26 Franchising M aga Z in E Usa fr A nch I sor I n D e P th: 810 Billiards & Bowling
wH y 810 b illiards & b owling i s s triking b ig s o far in 2023

However, what truly marks 810 Billiards & Bowling’s journey in 2023 is not just the impressive numbers, but the people behind those numbers. Franchisees hail from diverse backgrounds but are united by a shared passion for providing unparalleled entertainment experiences.

Rylan Miller, a community-driven U.S. Navy Veteran, now stands at the helm of the Greenville outlet, for example. Simultaneously, the new Sacramento location is captained by Jaswinder Singh, a seasoned expert from the trucking and logistics sector. The 810 franchisee family is growing, each bringing unique strengths, experiences and a people-centric commitment to entertain the communities they serve.

As 810 Billiards & Bowling seeks to provide the best experiences to customers, leveraging cutting-edge technology has been a significant focus. This commitment led to a partnership with Locate AI, pioneers in providing advanced real estate solutions. Using their state-of-the-art machine learning and AI technologies, the 810 Billiards & Bowling team has elevated their site selection, market analysis and store opening processes. This partnership signifies a commitment to blending

tradition with innovation, grounding the brand’s ethos in the modern age.

Innovation is, after all, at the heart of 810 Billiards & Bowling. The introduction of Mean Mugs Milkshake Bar at the brand’s Market Common location in Myrtle Beach, South Carolina, for example, is a perfect illustration of this commitment. The Mean Mugs Milkshake Bar features 12 unique and over-the-top milkshake combinations, crafted with more than 40 different ingredients, and served in a friendly and fun atmosphere. The new concept has already been met with immense enthusiasm from customers.

Now, 810’s roadmap for the future is ambitious and clear. The universal appeal of the brand’s offerings — transcending age, geography or cultural nuances — sets it apart for both franchisees and customers alike. Unlike niche brands with regional focuses, 810 speaks a universal language of fun, quality and community. This, paired with the vast opportunities still available for expansion, creates major potential for franchisees — corporate 810 Billiards & Bowling saw a 22% surge in revenues in the first quarter of 2023 compared to the same period in 2022.

Overall, the 810 Billiards & Bowling trajectory in 2023 and beyond is not just growth, but evolution. 810 is more than just bowling and billiards — it’s an evolving space for family fun, blending entertainment with gourmet experiences. With this strategy in mind, the team continues to evolve the business model to cater to the dynamic tastes of patrons, embrace technology and most importantly, build a community of passionate franchisees. Looking to the rest of 2023, 810 Billiards & Bowling is excited to embark on the next phase of their journey, taking the brand to new horizons and continuing to redefine the entertainment landscape.

aB out 810 Billiards & BoW ling:

810 Billiards & Bowling, a seven-unit emerging franchise out of South Carolina, is a classic bowling alley with an upscale twist. In its expansive space, 810 offers its customers multiple bowling lanes, billiard tables, full-service bars, an arcade, classic board games, mini-golf and so much more! The menu boasts soul-satisfying foods serving lunch and dinner. for more information, please visit 810bowling.com/franchising.

Franchising M aga Z in E Usa 27

EMBRACING TECHNOLOGY TO ENHANCE SENIOR CARE FOR A GROWING POPULATION

Our society is aging, with the number of individuals 65 and older in the United States projected to double over the next 30 years. By 2040, they will make up 20 percent of our population.

These growing demographics make senior care a lucrative industry, and it’s also fueling an increased focus on how we can best use advanced technology and new developments in artificial intelligence (AI) to enhance the continuum of care available to this expanding population right in their own homes.

Telehealth, remote patient monitoring (RPM) and other AI tools were slowly beginning to come on board back in 2018 and 2019, then the pandemic hit and accelerated that progress. These technologies have evolved over the past few years at a very rapid pace. A big

positive of those advancements is that we’re seeing early intervention to signs and symptom management that reduces the number of hospitalizations each year. Protecting clients is a big part of the value proposition in the in-home senior care industry, which must continue to look for opportunities to provide such technologies that, together with trusted caregivers, can be used to benefit clients and franchisees. Always Best Care has been an early adopter of technology solutions that help us raise the standard of care we deliver and enhance our clients’ quality of life.

By intertwining Special Solutions services with our personal care platform, we can offer additional support to clients and families. This suite of resources provides franchise owners and their teams with care services that supply daily social interaction or clinical insight into a client’s healthcare right from their home. Locations using our complete Special Solutions platform have achieved

reduced hospitalizations and increased individual case hours. They have also seen positive growth of referral sources who acknowledge the value of predictive analytics.

a technology safety net

One of the most exciting developments in the industry is audio-based AI technology developed specifically for in-home nonmedical care environments. It sets up a 24/7 safety net that analyzes physical, cognitive and emotional events and trends aroundthe-clock, providing data-based insights and recommendations on the health and safety of clients. The Sensi 24/7 AI Virtual Care Agent that Always Best Care uses can detect falls, other physical distress and calls for help and can identify situations such as cognitive decline, early signs of infection, difficulty performing a task, risk of

28 Franchising M aga Z in E Usa h Ave your s Ay: Sheila Davis | Senior Vice President 0f Area Operations | Always Best Care

medication errors and even possible UTIs.

RPM telehealth capabilities is another solution providing a new level of clinical oversight as patients are discharged into home care environments. It’s an important part of a successful transitional care program to promote the safe and timely passage of patients between levels of health care and across care settings.

Always Best Care’s RPM solution consistently monitors a patient’s vital statistics, such as blood pressure, heart rate, temperature, oxygen levels and more, and delivers them to healthcare providers in real-time through an innovative RPM Cloud Platform. A 24/7 clinical call center monitors this information and proactively intervenes to keep these seniors healthy, helping to turn episodic healthcare into preventative healthcare.

Other technology tools now available include medical alert systems and computerized balance assessments that present an objective, accurate, and reliable fall risk assessment. According to the Centers for Disease Control and Prevention, 3 million elderly people are treated in emergency departments for fall injuries annually, while 800,000 patients are ultimately hospitalized. Always Best Care’s Fall Risk Assessment Program improves the safety of seniors in their homes and will potentially reduce the risk of falling and serious injury.

a benefit for employees as well

Embracing technology can also help with recruiting and retention in the senior care industry. Equipping caregivers with the most up-to-date tools available will enhance their confidence and support the important work they are doing. It’s also imperative for the home office to interface with those caregivers in the field more often, opening up the communication lines and letting them know they are doing a great job. Any technological resources we can use to increase connection is going to help with today’s limited caregiver pool. Always Best Care’s commitment to enhancing the continuum of care we provide has resulted in consecutive years of double-digit sales growth and continued franchise development momentum. In 2023, the brand signed an agreement with new franchisees in Calgary, Alberta, as

well as opened new offices in Kingwood, Texas. Established operators grew their territories in Ohio, Utah, Texas and Massachusetts, while new franchisees joined the system as owners of offices in Charlotte and Wake Forest, North Carolina.

Franchise opportunities are available in many new territories for individuals interested in leveraging Always Best Care’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas. Markets open for development include key cities in Florida, Georgia, Louisiana, Arkansas, Pennsylvania, Missouri, Ohio, Michigan, Oklahoma, Nebraska, Indiana, Idaho, Nevada, Utah, Southern California, Oregon and Washington state.

For more information on available territories and franchising with Always Best Care, contact Sean Hart Ph: 916-545-2786

Email: rshart@abc-seniors.com, Web: alwaysbestcare.com/franchising

sheila Davis, senior vice President of Area operations for Always Best care senior services

Sheila is a Certified Home and Health Care Executive and has experience spanning over 30 years that includes regulatory, compliance and administrative aspects of the home health, pediatric home health and therapy, community care, private duty nursing and personal assisting services.

Founded in 1996, Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada.

Franchising M aga Z in E Usa 29

s ky r un vacation r entals’ r ecord g rowt H i ndicates i ndustry’s long-t erm d irection

and its processes to fellow entrepreneurs operating in the industry

Now, 19 years down the line, the franchise is enjoying a record-breaking year of nationwide development. Since the start of the year, SkyRun has welcomed 13 new franchisees to their system, reflecting a 46% YOY rate of growth for the brand and officially marking 2023 as their heaviest year for brand expansion.

skyrun Vacation rentals is a rapidly growing vacation rental property management franchise with more than 1,200 homes under management in over 40 independently owned and operated locations.

The brand represents the best of both worlds when it comes to short term rental management by combining the advantages of local ownership and management with the efficiency, technology, and support of a national brand.

But how did such a niche franchise concept arrive at this point, you may be wondering?

Well, in 2004, Barry Cox and Steve Falk created SkyRun Vacation Rentals, a single location property management company based out of Keystone, Colorado. The real story of their success came once they realized the value that their proprietary software and service model would have for other short term rental property managers. And so, they began licensing the brand

Much of this growth comes as the shortterm rental market finds itself in the national spotlight for business development and economic performance. A boom in the vacation rental industry post-pandemic has sparked an evolution in the business of owning a vacation home, leading homeowners to recognize the value of having a professional management company as a partner for their property. That shouldn’t be surprising; after all, more and more guests are choosing to stay in short term rental properties and are challenging what level of service and amenities they should come to expect during their stay. With increased bookings and revenue flowing through the industry, more investors have purchased second homes to rent on Airbnb and Vrbo in the hopes of turning a fast profit. And as these new homes are listed, pressure is on to stand out from the crowd, so new software and tools have emerged in the space to help homeowners maximize their opportunity. The days of listing your property on one site, setting your price, and watching the bookings roll in are over—and homeowners need a partner to help them navigate it all.

A recent report from Cornell University on the consolidation of the U.S. short-term rental market found that “professional property managers represent only 1% of

30 Franchising M aga Z in E Usa l ukas Krause ceo of s ky r un Vacation r entals fr A nch I sor I n D ePth: SkyRun Vacation Rentals

all Airbnb hosts, but they manage 23% of available listings and generate 28% of total revenue, which may signal a move away from non-professional hosts for the booking platform.”

This increased interest in professional management has helped SkyRun break into more than a dozen new markets so far this year, including Orlando, FL, Kona Coast, HI, and South Orange County, CA. The rapid development of the SkyRun franchise signals the opportunity that exists for new and experienced entrepreneurs alike to invest in one of the country’s fastest-

growing and untapped economic sectors at a moment where there is still quite a bit of white space ahead.

Reports indicate that the global vacation rental market size was estimated at $91.2 billion as of 2021, with the industry projected to reach $315 billion by 2031. Overall, it showcases a staggering degree of growth that’s largely being driven by rising levels of consumer travel, increased expenditure, and a growing preference for the home-like experience that a vacation rental provides, as opposed to more traditional hotel accommodations.

“What has become abundantly clear for many vacation rental owners is the value and simplicity that professional property management can bring to an increasingly complex industry,” said Lukas Krause, CEO of SkyRun Vacation Rentals.

“Between evolving pricing strategies, heightened guest expectations, an increase in booking channels, and complicated regional regulations, more and more homeowners are seeking a partner who can help their second home stand out in the crowd and earn more revenue with less hassle.”

The SkyRun team is capitalizing on this growing public interest in professional property management by investing in new marketing strategies and technology to streamline and scale the management of short-term rentals. These investments will continue to help SkyRun franchisees launch and grow successful short term rental management businesses faster and with greater ease than if they were to do so on their own, alongside the support of a community of peers and experts in the field.

“With the SkyRun name expanding to over 40 locations with more than 1,200 vacation rentals nationwide, our growth is going into overdrive,” said Maura Wall, Director of Marketing for SkyRun Vacation Rentals. “As the industry evolves, professional management companies like SkyRun have the opportunity to shape the future of vacation rentals for the better. It is exciting to be a part of, and our numbers show it— savvy entrepreneurs see the chance to build something special at an opportune time. We anticipate continued growth at this pace through 2024 and beyond.”

As a result of their proven business model, SkyRun been named one of the nation’s fastest-growing private companies by Inc. 5000 and the majority of their franchisees are Vrbo Premier Hosts and/or Airbnb Superhosts. SkyRun has also been awarded “Best Property Management Company” in several markets and maintains one of the highest guest review scores in the industry at 4.8 out of 5 stars.

Franchising M aga Z in E Usa 31

e ssential f ranc H ise s trategies

Becoming a franchise owner can be a lucrative venture, but it requires careful planning, dedication, and a clear understanding of the franchise model. In this guide, we’ll explore the essential steps and strategies to help you not only run a successful franchise but also thrive in the competitive business landscape.

1. thorough research and due diligence

Before diving into any franchise opportunity, it’s crucial to conduct extensive research. Understand the industry, the specific franchise concept, and the market demand in your chosen location. Evaluate the franchisor’s reputation, financial stability, and support systems. Engage with current franchisees to gain insights into their experiences and challenges.

2. align with your Passion and skills

Choose a franchise that aligns with your interests, skills, and experience. Your enthusiasm and expertise in the industry will not only keep you motivated but also resonate with customers. A genuine passion for your business will drive you to go the extra mile and make critical decisions effectively.

3. develop a solid Business Plan

Build a great plan then pursue your success. Outline your goals, target market, marketing strategies, financial projections, and operational plans. This document will serve as your roadmap, providing clarity and direction in the early stages and acting as a reference point as your franchise grows.

4. Financial Preparedness

Secure adequate funding for your franchise. Consider startup costs,

operational expenses, and a contingency fund for unforeseen circumstances. Explore financing options, including personal savings, bank loans, or investors. Ensure you have a clear understanding of the franchise’s royalty fees, initial investment, and ongoing expenses.

5. effective training and education

Engage fully in the training programs provided by the franchisor. This education is designed to equip you with the knowledge and skills needed to successfully operate the franchise. Leverage resources, attend workshops, and network with fellow franchisees. Continuous learning is key to staying competitive in the market.

6. implement robust operational systems

Adopt and follow the established systems and processes provided by the franchisor. Consistency in operations is crucial for

32 Franchising M aga Z in E Usa e XPert ADvIce: George Knauf | Senior Franchise Business Advisor | FranChoice

maintaining the brand’s reputation and customer satisfaction. Focus on quality control, efficient inventory management, and exceptional customer service.

7. Prioritize customer e xperience

Deliver exceptional customer service to build brand loyalty and attract repeat business. Train your staff to be courteous, knowledgeable, and responsive. Actively seek customer feedback and use it to improve your operations and offerings. A satisfied customer is more likely to become a loyal advocate for your franchise.

8. stay compliant with Franchise agreements

Adhere to the terms and conditions outlined in your franchise agreement. This includes meeting performance standards, paying royalties, and following branding guidelines. Compliance ensures a positive relationship with the franchisor and helps protect the integrity of the brand.

9. Proactive marketing and Promotion

Well developed marketing strategies to get to your best customers will be key. Leverage both traditional and digital channels to create brand awareness and attract new customers. Collaborate with the franchisor on national marketing initiatives and adapt them to suit your local market.

10. embrace innovation and adaptability

Stay attuned to industry trends and emerging technologies. Embrace innovation to enhance your operations, improve customer experience, and stay ahead of the competition. Be willing to adapt your strategies as the market evolves.

11. Build a strong team

Hire and train employees who share your dedication to the business and its values. Foster a positive work environment that encourages teamwork, creativity, and accountability. Invest in employee development to ensure a motivated and skilled workforce.

george Knauf is a highly sought after, trusted advisor to many of the top franchise ownership groups in the world. With over 25 years of experience in both start-up and mature business franchise operations he is uniquely quali fied to advise individuals that have dreamed of Building their own empires. Whether you have an existing portfolio or searching for your first franchise, he can help you to pursue your dreams.

www.MyPerfectfranchise.com

12. monitor Financial Performance

Regularly review your financial statements and key performance indicators. Analyze revenue, expenses, and profit margins to identify areas for improvement. Implement cost-effective measures and seek opportunities for revenue growth.

13. Foster a community Presence

Get out in your community, sponsor events, teams, fundraising, etc. Building strong relationships with neighboring businesses and residents can enhance your brand’s reputation and customer base.

14. manage risks and contingencies

Have a robust risk management plan in place to address potential challenges. Anticipate and prepare for scenarios such as economic downturns, supply chain disruptions, or unforeseen emergencies. Maintain adequate insurance coverage to protect your assets and investments.

15. seek continuous Feedback and improvement

Regularly solicit feedback from customers, employees, and stakeholders. Use this information to make informed decisions and implement positive changes. A commitment to continuous improvement is essential for long-term success.

conclusion:

Becoming a successful franchise owner requires a combination of strategic planning, operational excellence, and a customer-centric approach. By following these steps and remaining committed to your franchise’s success, you can navigate the challenges of entrepreneurship and build a thriving business that contributes to your personal and financial fulfillment. Remember, each franchise opportunity is unique, so adapt these principles to suit your specific industry and brand. With dedication, a clear vision, and a willingness to learn, you can embark on a rewarding journey as a franchise owner.

Franchising M aga Z in E Usa 33

two

maids® franc H isee utilized a passion to grow

Crystal Scott, multi-unit franchise owner of Two Maids®, a leading residential cleaning franchise, has utilized a passion in giving back to the community to grow as an entrepreneur.

Made possible through an adjustable schedule and unique business model, being a franchise owner gave Crystal the opportunity to reach great success while still dedicating time to her family.

Two Maids is a brand within the Home Franchise Concepts family, a leading home service franchise company which also

includes Budget Blinds®, The Tailored Closet™, PremierGarage®, Concrete Craft®, AdvantaClean®, Lightspeed Restoration™, Kitchen Tune-Up®, Bath Tune-Up®, and Aussie Pet Mobile®. For over 30 years, Home Franchise Concepts has followed the mission of providing unmatched business opportunities with consistent support and guidance to all brands in their portfolio. The family of brands offers opportunities for both new and experienced entrepreneurs to launch their own business in the thriving home services industry. This unmatched support is one of the many ways Home Franchise Concepts and Two Maids provided ample opportunity for Crystal to see great success in her franchising journey.

Crystal was first introduced to the business as a working mother in the psychiatric field. While she enjoyed improving the health of the community, she sought more freedom in her work schedule that would allow her to spend additional time raising her children. In this way, when an opportunity to own a franchise was presented to her, she was immediately drawn to the chance to have a more flexible schedule. Also, she felt a connection to the cleaning industry because it resonated with her interests in making family life easier and helping her community. As a busy mother, she knew how useful a cleaning service could be to families with a single parent and those with tight schedules. She believed that with the guidance of a dependable team, her service skills and entrepreneurial spirit could work together to build a more satisfying career. Additionally, she recognized a gap in the cleaning market for customerservice oriented companies, which Two Maids fills through instilling values of heartfelt hard work. Home cleaning is a $40 billion industry with room for growth and innovation, as the needs of people are always changing. With this in mind,

34 Franchising M aga Z in E Usa wo M en I n fr A nch I s I ng: Crystal Scott | Franchisee | Two Maids®

Crystal embarked on her journey at Two Maids.

Two Maids is a low-cost investment in a growing industry and uses a unique sales and marketing strategy to help franchise owners dominate their local market quickly. Two Maids is also dedicated to building strong relationships and giving back to their communities. Everything they do, from cleaning homes to mentoring each member of their workforce (including their professional house cleaners) is designed to empower people and enrich lives. Their heart to serve is what truly separates Two Maids from every other home cleaning company in the industry. Home Franchise Concepts’ franchise owners benefit from an unwavering commitment to quality, proven systems, supportive leaders, and a close community of fellow franchise owners which aids in the ability of individuals like Crystal to move forward with business ownership because they have the stability and leadership of a strong company supporting their business at all times. At Two Maids, new franchisees are typically able to start working within 90 days by following a proven step-bystep process, thus making it an appealing

choice for those looking to become their own boss as soon as possible. The Home Franchise Concepts team then works with owners to build a healthy work environment with team members to rely on and share responsibilities, easing the stress of business ownership and allowing franchisees to follow their talents and interests.

Additionally, Two Maids has multiple unique programs that sets the brand apart from others in the cleaning industry and allows for owners to build strong connections with the community, which was a core value for Crystal. For example, the company follows a “Pay for Performance” compensation model, meaning that customer satisfaction is tied to employee pay. This model has resulted in both loyal customers and invested employees, such as Crystal, who see the position as a dedication rather than a job. Two Maids® also continuously partners non-profits and organizations, such as Cleaning For A Reason, which provides clean homes for cancer patients.

“We will help those in need always. If we see a customer fall into hard times

financially, we will still be there, providing our services until they can get back on their feet.” said Crystal. “Truly getting to know our customers and employees, and working within the community fosters amazing relationships and allows the business to thrive. I believe that is why I’ve been able to retain multiple employees for over five years.”

Crystal now owns two franchise territories and her success in serving the community, following her dreams, and growing the Two Maids business represents her expertise and commitment to this role. This is also a testament to Home Franchise Concept’s empowerment of personal leadership and flexibility for franchise owners. With the support of a constantly evolving and dedicated parent company, local businesses and franchisees can effectively build supportive teams and always offer quality services. This unique business model sets the company apart in the fragmented residential cleaning industry. Crystal symbolizes the meaning behind the Two Maids slogan, “Let Life Shine,” as she brings her personability and caring attitude to work every day and continuously enriches the lives of those around her.

Franchising M aga Z in E Usa 35
www.franchisingmagazineusa.com Don’t miss an issue GET THE APP Therapy, Hyperbaric Oxygen Therapy, Biomarker and Genetic Testing, Aesthetics, and more. These services are available la carte or through flexible recurring membership options. Next Health is not only distinguished by its one-stop retail setting, but its state-of-the-art facilities seamlessly blend wellness with modernity, redefining clinical spaces. Next Health’s commitment to excellence extends to its exceptional medical team and esteemed advisory board. This combination solidifies its position as a trusted provider of longevity services, ensuring clients receive personalized top-tier care. The advisory board features leaders in the health and wellness field, offering invaluable guidance and expertise. cover story: Next Health Angeles, one in New York, and one at the prestigious Four Seasons Resort Maui. Next Health’s Innovative Franchise Opportunity and Robust Support System Amidst the burgeoning demand for their pioneering products and services, Next Health has embarked on a strategic expansion through franchising. Spearheading this franchise growth strategy is Scott Svilich, Next Health’s accomplished COO, whose extensive experience in franchise scaling, gained at Xponential Fitness, the world’s largest franchisor of boutique fitness brands, fuels his leadership. Distinguished as the only franchise concept today that offers a comprehensive array of longevity services under one roof including everything, ranging from IV Therapy to Hyperbaric Oxygen Therapy, Next Health is dedicated to streamlining health optimization into a business model with exceptional unit economics. Svilich’s goal is to scale Next Health globally, and he leads a seasoned support team that tailors franchise support, covering everything from real estate to medical operations. With an already accomplished and built growth trajectory, Next Health’s franchise opportunity is in high demand, especially in tier-one markets across the United States, where the health optimization center is anticipated to quickly reach capacity. The selection process for Next Health franchisees is rigorous, focusing on individuals who resonate with their mission to transform healthcare. Next Health’s franchise opportunity is underpinned by robust support system meticulously designed to guide franchisees across every facet of their entrepreneurial journey. Their adept team offers expert medical counsel, strategic marketing support, and assistance in securing prime In 2016, Next Health, now a trailblazing leader in the health optimization industry, was conceived from a fundamental question: Why are we not using modern medicine and technology to live healthier and longer? Seven years ago, Dr.Darshan Shah, the CEO and Founder of Next Health, was widely acclaimed as distinguished entrepreneur, accomplished author, and skilled surgeon, boasting a remarkable record of over 10,000 surgeries performed and a successful track record in scaling surgery centers across California. Dr. Shah’s impressive credentials include being graduate of Singularity University, Harvard Business School, and Mayo Clinic. Notably, he achieved his medical degree at the remarkable age of 21, becoming one of the youngest physicians in the country. Dr.Shah also serves as Next HealtH’s trailblaziNg FraNcHise: Transforming Lives and HeaLTHcare a renowned longevity expert, regularly speaking to audiences around the world. Despite his impressive medical background, Dr. Shah soon faced health issues of his own that went unaddressed by the traditional healthcare system. This experience served as catalyst for the creation of Next Health as it became Dr. Shah’s life mission to pioneer proactive well-being and longevity solutions for all. In 2016, Dr. Shah, in collaboration with accomplished entrepreneur Kevin Peake, Next Health’s Co-Founder and President, introduced the world’s very first health optimization and longevity center with Next Health’s inaugural West Hollywood location. Their groundbreaking concept not only marked the creation of Next Health, but also revolutionized the entire healthcare landscape. With a personalized and proactive approach, Next Health pioneered the integration of an extensive range of longevity services under one roof, a concept unheard of at the time. This innovative approach immediately captured public attention and set Next Health apart. Its resounding success led to rapid expansion, now encompassing five corporate locations, including three in Los VOL 11, ISSUE 10, OCTOBER 2023 The magazine for franchisees • WWW.franchisingmagazineUsa com How joining a francHise platform of brands will benefit you special feature pet products and services announcements from the industry francHising news coVer story next HealtH’s Trailblazing Franchise creative metHods financial and otherwise to keep tHe best!

OCTOBER 2023

cover story

p

e xpands i ts pawprint into d enver

L atest ne Ws in pets products and services

expert adV ice

u nleas H your i nner

e ntrepreneur:

5 r easons pet

f ranc H ises m ake a

g reat f irst b usiness

et e volution

PE t P r ODU cts & s E r V ic E s

Cover Story

42 Pet Evolution: Expands its Pawprint into Denver: Bringing Quality Pet services to the Mile-high city

What’s new

40 Franchising News Announcements from the Industry

Franchisee in Action

48 Aussie Pet Mobile®: Every Day is Unique as an aussie Pet Mobile Franchise Owner

54 Woofies: the Power of Pups: how Woofie’s Keeps a Paw Up on the competition

Expert Advice

44 Chris Conner: Unleash Your inner Entrepreneur: 5 reasons Pet Franchises Make a great First Business

Have Your Say

46 Pet Wants: continues Franchise growth adding new Products

52 Doody Calls: the scoop on a side hustle for Entrepreneurs

Franchisor in Depth

50 The Dog Stop: a Journey of growth, Excellence, and Unparalleled care for canine companions

Franchising M aga Z in E Usa 39
contents
42 46 48 54 52

u nleash the love: Dogtopia foundation Joins forces with the Dogs of Dogtopia to launch fetch it forward fundraising campaign During national service Dog Month

This National Service Dog Month was in September, and the dogs of Dogtopia were on a mission to make a difference with the Dogtopia Foundation. In an unprecedented celebration of furry camaraderie, the spirited pups from the Dogtopia daycare network teamed up for the heartwarming Fetch It Forward fundraising campaign.

Fetch it Forward isn’t just your ordinary fundraising venture—it’s a pup-to-peer initiative bursting with tail-wagging enthusiasm. t he Dogtopia Foundation, in partnership with the national Dogtopia daycare network, is rallying dogs everywhere to “fetch it forward” and invite their furry friends to become fundraisers for this important cause.

t he charge was led by charismatic campaign ambassador, rusty, who invited pups everywhere to unite and unleash their fundraising prowess. rusty is the service dog for highly decorated veteran and recipient of the Pat t illman award for s ervice at the 2022 E sPYs retired command s ergeant Major g retchen Evans. like retired csM Evans, rusty embodies the spirit of service and will be encouraging fellow dogs to raise funds that will provide service dogs to veterans in need. Every single penny raised will be dedicated to the crucial training of these extraordinary dogs.

“ rusty is honored to be leading this campaign and, as always, will be putting his best paw forward to ensure the Fetch it Forward campaign is a fundraising success,” said retired csM Evans. “ t here are a lot of dogs and veterans counting on him.”

www.dogtopiafoundation.org

Camp Bow Wow, North America’s largest doggy day care and boarding franchise, shares the top five large and top five small dog breeds for 2023 based on its database of nearly 400,000 Campers across the U.S. and Canada.

Unlike kennel clubs that share annual lists based on purebred dog registrations, c amp Bow Wow’s list includes a range of purebreds, mixed-breed dogs (listed by their primary breed) and popular crossbreeds, including doodles.

in the big-dog category, the ever-popular l abrador r etriever (including l ab mixes) tops the list for the sixth year in a row. t he g oldendoodle comes in second, followed by mixed and purebred g olden r etrievers, g erman shepherds and australian shepherds — rounding out the top five large-dog and top five overall breeds at c amp Bow Wow.

t he most popular small-dog breeds based on c amp Bow Wow’s data are, in order, the Miniature Poodle, chihuahua, shih tzu, Beagle and Yorkshire terrier. Of the small-dog list, only the Miniature Poodle (7th) and chihuahua (8th) appear in the top 10 overall breeds, which is rounded out by the Pit Bull terrier (6th), l abradoodle (9th) and siberian husky (10th).

“ s ome small breeds are big dogs at heart — for example, even the smallest terriers tend to be high-energy and need lots of attention and exercise, while a large dog breed like a g reat Dane is known to be fairly calm and lower-energy,” a skeland said.

r egardless of the breed, all dogs benefit from playtime, social activity, and enrichment.

www.campbowwow.com

40 Franchising M aga Z in E Usa
P et P ro D ucts & serv I ces fe A ture
cam P B oW WoW® unveils no. 1 spots on lists compiled in honor of national Dog Day

over traditional pet grooming services

This convenient option saves pet owners time and minimizes stress. Furry Land’s advanced mobile grooming salon comes to your doorstep, eliminating travel concerns and the inconvenience of fixed salon hours. For those with hectic schedules, this convenience seamlessly integrates pet grooming into their lives.

Moreover, mobile grooming prioritizes an intimate, one-onone experience for pets. traditional salons often host multiple pets simultaneously, creating crowded and potentially stressful environments. in contrast, mobile groomers focus exclusively on your pet during their appointment, reducing distractions and ensuring undivided attention. t his personalized care is especially advantageous for anxious pets or those preferring a quieter, less chaotic atmosphere.

h ygiene is another vital consideration. traditional salons may become breeding grounds for parasites and diseases due to the constant flow of different animals. Mobile groomers maintain a higher level of cleanliness, serving one pet at a time and rigorously sanitizing their equipment. t his not only fosters a healthier environment but also decreases the risk of your pet contracting illnesses during grooming.

Mobile grooming also offers scheduling flexibility, a significant advantage over traditional salons with fixed hours. Mobile groomers typically accommodate your preferred time and

location, enabling tailored grooming appointments that align with your schedule.

Furry l and Mobile Pet g rooming stands out as a superior choice due to its emphasis on convenience, personalized care, and quality grooming services. By bringing grooming directly to your doorstep, Furry l and reduces stress for both pet and owner, prioritizing their comfort and well-being throughout the process. t his commitment to convenience and excellence makes mobile grooming an attractive alternative to traditional salon services, providing a hassle-free and enjoyable experience for both you and your beloved pets.

Zoom r oom continues unprecedented growth trajectory with new unit Milestone and prestigious accolades

developments and openings have taken shape in key locations including chicago, Florida, texas, and beyond.

“Our mission at Zoom r oom has always been to make our business synonymous with dog training and redefine the way dog owners think about the industry,” said Mark Van Wye, cEO of Zoom r oom.

“We are incredibly proud to continue exceeding expectations as we expand our reach and create more spaces that enrich the lives of both dogs and owners.”

Zoom Room, the venture-backed pioneer redefining the human-canine bond, celebrates a new milestone in a transformative year with the t he success of opening 50 franchise units underscores the viability of Zoom r oom’s business model, which centers human education and socialization-forward training methods. t he company continues to blaze a trail forward within the industry by delivering unparalleled pet training services to dog owners and building a deeply committed network of franchisees nationwide. r ecent

“a s we celebrate the milestone of reaching 50 franchise units, we extend our gratitude to our dedicated franchise partners, passionate staff, and loyal customers who have experienced firsthand what makes our approach unique,” said anthony Polazzi, Director and cFO of Zoom r oom and Founder and President of aPFc . “We’re not just offering prospective franchise owners a highly profitable business opportunity; we’re inviting them to join a revolution that is positively impacting dog owners, building communities and is poised to reshape the pet industry.”

For more information on Zoom Room, visit https://zoomroom. com/. For those interested in learning about franchise opportunities: https://zoomroom.com/franchise/

Franchising M aga Z in E Usa 41
Furry l and m o B ile Pet g rooming offers compelling reasons as the premier choice

PET EvOLUTION Ex PANDS ITS PAWPRINT INTO D

In a bid to enrich the lives of pets and pet owners in the Denver area, Pet Evolution, a renowned healthy pet supply franchise, is extending its reach into the Mile-High City.

With a firm commitment to providing highquality pet food, treats, grooming, selfwash, and mobile nail trims, Pet Evolution aims to cater to the flourishing pet-loving community in Colorado. This expansion into Denver marks an exciting step for the brand as it continues its mission to promote the wellness and happiness of pets.

Colorado has long been known for its vibrant pet culture, with a significant number of dedicated dog owners calling it home. It’s no surprise that Pet Evolution has set its sights on the Centennial State, given that according to Forbes, that nearly 66% of U.S. households own a pet. Moreover, Colorado proudly tops the list of states with the most devoted dog owners. In Denver alone, according to Denverite, the population of furry companions stands at approximately 158,000, outweighing the

42 Franchising M aga Z in E Usa cover story: Pet Evolution
P et P ro D ucts & serv I ces fe A ture
EN v ER: Br Ing Ing QuALI ty Pet s erv I ces to the M ILe- hI gh cI t y

number of children in the city, which is approximately 140,000. This remarkable statistic underscores the immense potential for a business like Pet Evolution to thrive in the region.

Pet Evolution’s ambition is clear: to establish a strong presence in the Denver market by the end of 2023 and open a total of 20-30 new locations across the city and its surrounding suburbs. This expansion plan has already piqued the interest of potential franchisees eager to join the Pet Evolution family.

Leading the charge in Denver’s expansion is Mike and Cathy Ehrenfeucht, who are poised to open their first Pet Evolution location in Douglas County, just south of Denver. Their enthusiasm for Pet Evolution’s mission aligns perfectly with the brand’s values and dedication to pet well-being.

Rian Thiele, Co-Founder of Pet Evolution, expressed the brand’s excitement about entering the Denver market, saying, “At Pet Evolution, we believe that every pet deserves a vibrant and fulfilling life. That’s why we’re excited to expand our presence in Colorado, a state that shares our passion for pet well-being and embraces a diverse and thriving pet community.”

Pet Evolution is actively seeking franchise partners who share its commitment to innovation, compassion, and raising the standard of care for pets. They are open to single-unit franchisees, multi-unit operators, and regional development partners. While prior franchise experience is welcomed, the brand’s approachable system is designed to accommodate firsttime franchisees who have a genuine love for animals.

To become a part of the Pet Evolution family, potential franchisees can expect an initial investment ranging between $450,000 to $676,550, which includes the franchise fee. This investment represents an exciting opportunity for individuals and entrepreneurs who want to make a meaningful impact in the pet industry while also running a successful business. What sets Pet Evolution apart from the competition is its unwavering commitment to pet wellness and community

engagement. Beyond being a pet supply store, Pet Evolution is dedicated to fostering a sense of community among pet owners. Their stores offer a range of services, including grooming and self-wash stations, making it a one-stop shop for pet owners looking to provide the best care for their furry friends.

Furthermore, the brand’s mobile nail trim service is a testament to its dedication to pet comfort and convenience. By offering this service, they alleviate the stress and hassle of pet owners having to transport their pets to a grooming facility. It’s a small but impactful way Pet Evolution goes the extra mile to ensure pets are happy and well-cared for.

As Pet Evolution expands into the Denver market, pet owners in the Mile-High City can look forward to a new level of care and service for their beloved companions. With its mission-driven approach, commitment to pet wellness, and welcoming franchise opportunities, Pet Evolution is poised to become an integral part of the Denver pet community.

For those who share Pet Evolution’s passion for pets and seek a fulfilling business venture, exploring their franchise opportunity could be the start of a rewarding journey. By embracing the values of innovation, compassion, and a love for animals, franchisees have the chance to not only contribute to the growth of a successful business but also make a positive impact on the lives of countless pets and their devoted owners across Colorado.

Pet Evolution’s expansion plans into the Denver market is a testament to the thriving pet culture in Colorado and the brand’s unwavering dedication to pet wellbeing. With a mission that goes beyond profit and a commitment to community engagement, Pet Evolution is set to become a cherished resource for pet owners in the Mile-High City and its suburbs. As they continue to welcome franchise partners who share their vision, the future for Pet Evolution in Denver looks incredibly promising.

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u nleas H your i nner e ntrepreneur: 5 r easons pet f ranc H ises m ake a g reat f irst b usiness

When it comes to investing in a franchise, it can be an intimidating feat. There are legal aspects to navigate, contracts to sign, and financial decisions to weigh. However, if you’re an animal person with an entrepreneurial drive, you may consider a pet-focused franchise as a great first business to own.

The choices are vast when it comes to concepts to choose from and there are a great many markets out there that will support animal-centric concepts. We are going to look at five reasons that pet franchises make fantastic first investments.

greater market opportunity

One of the first compelling arguments out there for pet franchise ownership is the ever-growing demand for pet-related products and services. You aren’t looking high and low for an elusive niche group; instead, you are catering to the over 66% of the population that own a pet. To put that in numbers, that is over 89.1 million households with a pet! Over the years, pets have become an integral part of our families, and people are willing to invest in their furry companions more than ever.

For example, Ruff Doodie Dog Waste Removal is applicable to both commercial and residential markets. The Californiabased pet waste removal business has been in business for well over 12 years. People are willing to shell out serious cash to remove unsightly and odorous packages that their pets leave behind. A few different sources cite this to be a billion dollar industry that is steadily growing, with the most recent stat saying it’s a $4 billion market.

one for the heart

Pets hold a special place in our hearts, which makes for a fun work environment for a first time business owner. They are not just animals; they are family members for many of us. This emotional connection translates into a loyal customer base that is willing to pay a premium for products and services that enhance their pets’ lives.

When you invest in a pet-focused franchise, you’re entering a business where you can genuinely connect with your customers on a personal level, which often leads to repeat business and referrals.

Not all pet businesses work directly with animals, such as a retail pet products store or the aforementioned poop pick-up concept, but several do. One such business is Calling All Dogs and Cats, a pet sitting

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and dog walking service business. This business is a great choice for a dog or cat lover who wants hands-on, daily time with animals.

concept diversity

The pet indust ry offers a wide array of business opportunities within the franchise sector. As you peruse the different concepts, choose one that shows viability. It should be well-established with a long track record of steady growth. The Franchise Disclosure Document (FDD) will demonstrate strong profit and an in-depth, trustworthy company history via numbers. It is also important that you connect well and communicate with the franchisor. Since there are so many concepts out there, you will be able to work down your list and find the perfect fit. The possibilities are vast, ensuring that there’s a perfect fit for every aspiring entrepreneur.

Proven Business models

One of the key advantages of investing in a franchise is the access to a proven business model. Do your homework and ensure that the franchise you are interested in does, in fact, have a proven model. Just like with other franchises, pet-focused franchises typically come with established systems and processes, which can significantly reduce the learning curve for new business owners. You don’t have to stress over guesswork and mistakes; instead, you can

leverage the expertise and experience of the franchisor.

For example, if you are interested in a mobile grooming business, your franchisor may connect you with the vendor for your van and vehicle wrap, they will provide training for you and possibly a staff member, and the software systems and POS that work best will be noted. Marketing tools and collateral will also most likely be provided, social media methods and management strategies, and customer acquisition processes are all most likely in place as well. With pet franchises, and any franchises for that matter, the roadmap has already been drawn for you, making for a great first step into business ownership.

Work- life Balance

Lifestyle flexibility is another attractive aspect of pet businesses. Some of them allow for true flexibility — nights, weekends, holidays, seasonal — you name it. Depending on the type of business you go with, you may have a work-from-home option. Others, such as a specialty food store, may opt for weekend-only hours. It is important to note here that pet sitting businesses often experience their peak busy times during holiday weekends or during the wintertime holiday traveling season, so you may find yourself locked in during these times of the year with an otherwise flexible calendar.

Another great aspect to consider is that pet-

chris conner has worked in the franchise development industry for almost 20 years and helped over 600 brands franchise their brand and develop franchise distribution channels. He founded Franchise Marketing Systems in 2009, which now includes a team of 27 franchise consultants based in and Canada and supports brands around the world to grow and scale through franchise expansion. visit www.fmsfranchise.com for more information

focused franchises can often be a familyfriendly venture. If you have a passion for animals, it’s an excellent way to involve your family in your business, making it a truly rewarding and inclusive experience as a first time entrepreneur.

With a growing market demand, emotional connections with customers, diverse business opportunities, proven models, and lifestyle flexibility, the pet industry makes for a great choice for those interested in owning a business.

If a business in the world of animals is calling your name, give our team a call and we will connect you with one that fits your wants and needs.

Ph: 800.610.0292

Email: info@franchisemarketingsystems

Visit: www.fmsfranchise.com

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PET WANTS CONTINUES FRANCHISE G ROWTH ADDING N EW PRODUCTS

with continued innovation and leadership additions, the beloved community-centric pet food provider is actively scouting for passionate and qualified franchisees across the u. s.

Pet Wants, a pet health and wellness company delivering small batch pet food directly to consumers’ homes, has crossed the mid-year point with strong momentum.

With an impressive 14 new franchise signings and a 13% YOY sales increase, the brand is confidently striding towards future expansion, with plans to open six to 10 additional retail outlets nationwide by year-end.

The story of Pet Wants started in 2010, when Michele Hobbs, along with her wife Amanda Broughton, launched the brand, inspired by a deep commitment to pet health and well-being. Their journey began with a simple kiosk at Cincinnati’s Findlay Market, aiming to provide a higher standard of pet food than what was then available in major outlets. This venture was triggered by the health struggles of their cherished dog, Jackson, who battled

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allergies and debilitating skin rashes. Unsatisfied with vet-recommended food that exacerbated Jackson’s issues, Hobbs took the initiative — delving into food research, analyzing labels and ultimately determining that no off-the-shelf product would suffice. So, they decided to establish their own pet food brand. Partnering with a manufacturer in Ohio, they developed unique formulas, giving birth to the Pet Wants brand.

As the years went by, Americans started spending more and more on their pets. The national pet food industry alone has soared to an astounding $50 billion, with pet food and treats leading the sector. Spotting this trend, Pet Wants tapped into the market, delivering fresh, nutrient-packed food straight to customers’ homes. Their products stand out due to the natural ingredients, fortified with essential vitamins and minerals, and lack of harmful fillers and substandard components commonly found in other brands.

Recognizing the immense demand for wholesome pet food, Hobbs decided to expand the Pet Wants concept through franchising in 2015. The brand has since flourished to nearly 150 locations nationwide, earning them the honor of being named the fastest-growing pet franchise by Entrepreneur Magazine.

commented on the brand’s successful journey. “In times of economic shifts, the enduring dedication of U.S. pet owners towards their pets’ health and well-being is evident,” she said. “We’re thrilled to welcome into our fold experienced business entrepreneurs who perceive the immense potential of our brand and are enthusiastic about joining our thriving network.”

Pet Wants is a relatively low-cost investment opportunity in a high-demand industry with a scalable storefront model. Franchise business owners quickly launch their Pet Wants’ business as a mobile or event-based business and focus on acquiring subscription delivery customers and building connections with local pet parents. During this launch phase franchisees connect with a national commercial real estate partner to locate the right space for their retail business. Within the first year they launch their retail pet store and grooming center that sells Pet Wants food, custom treats and high-end pet accessories.

Instead of manufacturing tons of kibble at once, Pet Wants manufactures food every 6-8 weeks and ships the optimal amount of food directly to franchise owners to maintain freshness. Pound per pound, Pet Wants’ food is highly competitive with premium and prescription diets, often coming in at much less per feeding.

Carani further expanded on Pet Wants’ commitment to innovation. The brand is gearing up to introduce Pet Wants Complete to its private label product line. This freeze-dried product is versatile, fit to be a treat, topper or even a complete meal, enriching the brand’s already diverse offerings.

Over the years, Pet Wants has continued to push itself to offer the best pet food and services. The brand’s accomplishments in the previous year, notably the successful launch of grooming services and Carani’s appointment as the brand president, showcases its capacity for consistent growth and innovation in the ever-evolving pet sector.

For those with entrepreneurial aspirations, Carani believes the timing couldn’t be more apt to benefit from the strong foundation and scalable business model that Pet Wants presents. As the brand pursues future endeavors, it is actively scouting for passionate and qualified franchisees across the U.S.

“From adding experienced franchise owners to our network to expanding the private label products we offer, we are very excited to continue our momentum with the Pet Wants brand,” Carani said. “We are very proud of the growth we’ve seen this year, but we want to make sure to continue to prioritize our franchisees’ success so we can be sure to grow the right way.”

To learn more about Pet Wants franchise opportunities, visit: https://1851franchise.com/petwants

aB

out Pet Wants:

Pet Wants is a pet health and wellness company that strives to improve the nutrition, health, vitality, and well-being of pets. Founded in 2010, the brand’s specially crafted, private-label pet food formulas are made in small batches with fresh, natural ingredients complete with vitamins and minerals for a complete and balanced diet in every bowl, all made in the USA. Pet Wants has set a new standard in what you should expect in your pet food through their 140+ locations across the United States.

to learn more about pet Wants, visit www.petwants.com/ or follow pet Wants on Linkedin, @petwantsusa on facebook, @petwants on twitter and instagram.

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eV ery day is unique as an aussie p et m obile franchise oW ner

Home Franchise Concepts, one of the largest direct-toconsumer franchise companies in North America, is providing opportunities for franchisees to find success with a flexible business model.

Within its family of brands, which includes Budget Blinds®, The Tailored Closet™, PremierGarage®, Concrete Craft®, AdvantaClean®, Lightspeed Restoration™, Kitchen Tune-Up®, Bath Tune-Up®, Two Maids® and Aussie Pet Mobile®, each provides a unique home service solution tailored to the needs of individual customers, as well as franchisees.

With the number of Americans working mostly from home tripling from 2018 to 2021, flexibility has become an important aspect of franchising post-pandemic. The Home Franchise Concepts brands pride themselves on innovation, driving growth organically. Each brand is designed around running a business with a personalized approach, allowing franchisees to meet the needs of their customer in the most effective and practical manner. Franchise owner success is always at the heart of Home Franchise Concepts, so all energies and resources are dedicated to furthering the commitment that people from all walks of life deserve the opportunity to reach financial independence through business ownership.

For Julia Krauss, Aussie Pet Mobile® franchisee, having a parent company that prioritizes a strong, passionate, and understanding franchise system is what convinced her to pursue her dreams of operating a business. Krauss started her career in sales and marketing, but consistently felt compelled to build something of her own and serve the community. With the support of her family, she sought to fulfill these passions through business ownership.

Though she was willing to take a chance on a new career, Krauss knew she would need help from a team and an opportunity that was adaptable to her personal needs. Home Franchise Concepts brands consistently rank among the top franchises in the industry, which is a testament to the strength of the Home Franchise Concepts business model, as well as the world-class support assigned to the franchisees. Aussie Pet Mobile® was a perfect fit for Krauss as it filled a gap in the market and sparked her interest. Today, as a franchisee, she takes advantage of the flexible schedule provided by Home Franchise Concepts, starting each day in her home office with a cup of

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coffee and ending with discussing the day’s activities alongside her family at the dinner table.

“Every day is unique as an Aussie Pet Mobile franchise owner. That’s one of the many benefits of being a business owner. I’m not locked into a traditional nine-tofive workday,” says Krauss. “I’m able to weave the demands of running a successful business into my active life. I can meet a friend for lunch, visit my doctor, and enjoy a long beach weekend with my husband –without asking a manager for permission,” says Krauss.

In this way, Krauss did not have to sacrifice any aspects of her life to become a business owner. Rather being a franchisee allowed her entrepreneurial spirit and personal commitments to coexist in order to form a healthy work-life balance. Therefore, making the transition into franchisee smooth and stress-free, due to Home Franchise Concepts’ accommodating process. She was able to take on a new career path without assuming large amounts of risk and time consumption that an individually owned business could endure.

In addition to the flexible daily schedule, Home Franchise Concepts provided Krauss the ability to become her own boss on her timeline. Through following Aussie Pet Mobile’s business model, Krauss was provided with the unique ability to begin the business with just a vehicle rather than a brick-and-mortar store; which makes becoming a franchisee a more affordable investment. Alongside an energetic and supportive team, Krauss has grown her

business to an office space 10 minutes from her home with multiple vehicles and employees. She chooses to go into the office each day to experience the comradery of the team.

“I have a picture on my desk of me in front of my fleet of six grooming vans. It reminds me of what I’ve been able to create – jobs, happy two and four-legged clients, and a lifestyle that allows me to enjoy it all on my terms,” says Krauss.

Krauss is an empowering example of the adaptable opportunities that Home Franchise Concepts brings to individuals with the drive to embrace their passions and serve the community. It is in this

way that Home Franchise Concepts offers stability, leadership, and business opportunities that can’t be equaled with any other franchisor -- helping people go into business for themselves, but not by themselves. For anyone with dreams of owning their own business, there are innovative, accommodating, and unique growth opportunities within the Home Franchise Concepts brands; which allow for flexible schedules as your own boss, and access to a large team of support and an even larger network of franchise owners. In a world where needs are constantly changing, Home Franchise Concepts remains a supporter of personal and professional freedom.

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THE D OG S TOP:

A Journ EY o F GroW t H, ExCE llE n CE, A n D

u n PA r A llE lED C A r E For C A n In E Co MPA n I on S

In the vast landscape of the pet care industry, one brand has not only stood the test of time, but has emerged as a shining example of growth, success, and unwavering dedication to providing exceptional care for our furry friends.

Founded in 2009 by Jesse Coslov and Chris Kane, The Dog Stop was born out of a deep passion for dogs and a commitment to addressing the diverse needs of dog owners. Today, as it continues to expand its reach and influence, The Dog Stop remains true to its core mission while embracing innovation, education, and a comprehensive approach to canine well-being.

a concept Born from love and need

The journey of The Dog Stop began with a profound understanding of the bond between humans and their canine companions. Coslov, an avid dog lover, recognized the gaps in the pet care industry and listened intently to the concerns of local dog owners. He saw a need for a comprehensive solution that not only offered high-quality dog care services but also created an environment of trust, transparency, and education for dog owners.

Coslov’s vision materialized into The Dog Stop, an establishment that encapsulates all the services a dog might need under one roof. From spa-style grooming to year-round boarding, individualized training to playtime-focused daycare, and a natural pet retail store that carries only the finest products, The Dog Stop became the ultimate destination for holistic canine care.

a commitment to Quality and e xpertise

Central to The Dog Stop’s success is its unyielding commitment to quality, expertise, and continuous learning. Understanding that there’s no universal approach to dog care, the brand emphasizes personalized care plans tailored to each dog’s age, breed, and temperament, implementing programs such as the VIP (Very Important Players) Program, designed specifically for dogs who require additional care. This commitment extends to its staff as well. The expert teams at each location are well-versed in the evolving science of dog care, behavior, grooming, and nutrition. This ensures that every service offered is rooted in the latest knowledge and insights, guaranteeing the well-being of every dog that walks through the door.

From local roots to national e xpansion

Since its inception, The Dog Stop’s growth trajectory has been nothing short of impressive. Founded in 2009 and venturing into franchising in 2013, the brand’s expansion has been carefully orchestrated. The founders’ deep understanding of the multifaceted nature of dog care led them to reject the notion of a one-size-fitsall approach. Instead, they envisioned a network of facilities catered to the unique needs of dogs and their owners.

Today, The Dog Stop proudly serves dogs and their owners across 25 locations in 12 states, with more than 50 new locations on the horizon. A testament to its sustained growth, the brand’s success story continues to unfold. In the first half of this year alone, The Dog Stop opened two new locations, inked deals for 17 more, and announced its forthcoming 100th and 101st territories

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sold. This momentum is mirrored in the brand’s sales figures, boasting an impressive 17% year-over-year increase.

a vision for the Future: e xpansion and innovation

As The Dog Stop charges into the future, its sights are set on expansion and innovation. Over the past year, The Dog Stop has opened 4 locations in Bothell, Carnegie, Allison Park, and Kenner, with another set to open in Centreville this September, and projects the opening of 10 more by the year’s end. This aggressive growth strategy is aimed at introducing The Dog Stop’s unparalleled services to new markets, including Baton Rouge, Orlando, Dallas, Colorado Springs, Houston, Lake Charles, Tampa, Atlanta, Knoxville, Eastern PA, Lexington, Portland, Central NJ, New York City,

Charleston, Austin, Frisco, San Antonio, and Norfolk.

Coslov expresses his enthusiasm for this ongoing expansion: “As momentum of our brand’s expansion and its impact on the communities we serve persists, we look forward with excitement. The path ahead leads to sustained national flourishing, underlined by our commitment to unveil multiple new facilities in the upcoming months and years.”

championing canine Wellbeing: an industry leader

The Dog Stop’s commitment to excellence has not gone unnoticed. In a remarkable achievement, the brand was recognized as an Inc. 5000 Company, a prestigious list featuring America’s most successful companies.

Such accolades underscore The Dog Stop’s undeniable impact on the pet care landscape.

Moreover, The Dog Stop’s dedication to the well-being of its furry clients has set a new industry standard. It recently became the first nationwide boarding and daycare space to partner with Fear Free. Since 2016, Fear Free has been offering online educational programs with the goal of alleviating fear, anxiety, and stress in pets to veterinary and pet professionals, animal welfare employees, volunteers, and pet owners. By partnering with Fear Free, The Dog Stop is pioneering an approach that places both the physical and emotional well-being of dogs at the forefront, enhancing The Dog Stop Difference by providing elevated service offerings and superior business models for franchisees, and setting a new care standard for dog daycare, boarding, and grooming facilities.

a Journey of unprecedented care

In a world where pets are cherished members of the family, The Dog Stop stands as a beacon of unparalleled care, growth, and success. What began as a response to local concerns has blossomed into a nationwide network of holistic canine care. With a dedication to personalized care, an unrelenting pursuit of knowledge, and a commitment to innovation, The Dog Stop continues to redefine the boundaries of what is possible in the realm of pet care.

As it charts an ambitious path of expansion and further solidifies its position as an industry leader, The Dog Stop remains true to its core values. It is a testament to the fact that a simple yet profound concept, fueled by passion and executed with precision, can not only thrive but transform an entire industry for the better. The journey of The Dog Stop is an attestation to the power of love, dedication, and a deep understanding of the needs of our loyal canine companions.

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THE S COOP ON A S IDE H USTLE FOR E NTREPRENEURS

Entrepreneurs looking to carve out a niche with new business ventures or expand their opportunities for income without leaving careers behind can often look to franchise ownership as a means to get their foot in the door.

Whether leaving a full-time job or dipping a toe in the water, certain franchise concepts can support this modern iteration of entrepreneurship and offer a unique, lucrative side hustle opportunity.

DoodyCalls, the nation’s leading pet waste removal service for dog owners, has helped many aspiring entrepreneurs act upon their dreams and open the metaphorical doors to their own businesses with reduced risk and a business model built for success.

Capitalizing on the ever-growing consumer demand for pet services, the waste removal leader offers a recession-resistant option for

aspiring franchise owners in a way that is accessible for those with standing careers and other obligations.

Through its nationwide franchise network, DoodyCalls offers communities across the United States both residential and community services that include dog waste pickup, brown spot treatment, deodorizing services, and the installation of pet waste stations in parks and other public areas. The key components of DoodyCalls’ viability as a lucrative side hustle include:

a Proven Business model

Franchising offers the unique advantage of owning a business within an already recognizable brand. The executive team at DoodyCalls, and parent company Authority Brands, have created a business model that has adapted with the times and offers scalable growth, technology resources, local marketing support, and more so that each franchise owner begins their ownership journey on the track to success.

Those looking to open a DoodyCalls location as a side hustle are able to utilize the business model and create a flexible opportunity within which they can rely on a trusted team of experts on the business side and expand their technician team on the customer side.

a competitive edge

Over the years more pet waste pickup operations have taken flight, but DoodyCalls remains at the front of the pack due in large part to national brand recognition and the backing of a reputable company that has withstood the test of time and flourished in a turbulent economy. Having recently added its 50th franchisee, DoodyCalls has achieved tremendous growth doubling our total franchise owner count in less than 2 years after joining Authority Brands.

Built- in support

DoodyCalls supports every franchise owner on their way to success while streamlining day-to-day operations and helping to mitigate the risks of opening a business. With ongoing training, business resources, tech support, marketing assistance, and

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system-wide experts on hand, franchise owners can more easily juggle a full-time job with franchise ownership.

steady income growth

Strong word-of-mouth referrals, as a result of local marketing resources and support, present a great opportunity for repeat business and steady income growth. As the good word spreads and profits increase, owners have the opportunity to expand their territory or – if desired – pursue ownership full-time.

mobility & Flexibility

Each DoodyCalls franchise owner can expand their reach and hire technicians while relying on the top-notch training and resources provided by the DC franchisor team to ensure every technician is a poop scoop expert. For maximum flexibility, franchise owners can also create work schedules that fit into their current lives while enjoying the perks of a mobile business.

low overhead & administrative Work:

With a straightforward business model and

numerous resources, franchise ownership allows entrepreneurs to focus more on the work at hand instead of the backend administrative tasks.

Thanks to staffing flexibility, and not needing a commercial location or expensive equipment outside of the DoodyCalls truck, the overhead costs of a DoodyCalls franchise can remain relatively low while the business profits.

DoodyCalls has spent over 20 years connecting franchise owners with success in a way that fits their existing lives through scalability and ongoing support. The franchise offers those with full-time careers an unmatched opportunity to tackle new challenges and diversify their income with a proven business model and supportive management team. In addition to boosting income, owning a DoodyCalls franchise location also affords entrepreneurs a chance to service their community and give back valuable time to their pet-owning neighbors every day.

As part of the Authority Brands franchise concept umbrella, DoodyCalls franchises are available alongside vital home service concepts like HVAC, electrical, plumbing,

and more with the opportunity for crossbrand ownership for those with interest in other industries. As concepts like Authority Brands expand their portfolios, the possibilities for aspiring entrepreneurs to open their own businesses – whether as a side gig or full-time - remain almost endless.

aB out larry amos:

Larry Amos is the Brand Leader and Senior Vice President at DoodyCalls. With a background in mass communication from West Virginia University, Larry has over 20 years of executive leadership experience in team development, franchise territory growth, marketing, and operations.

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THE P OWER OF PUPS: H OW W OOFIE ’S K EEPS A PAW U P ON THE COMPETITION

the pet industry continues to grow, and entrepreneurs nationwide are looking for ways to get an edge up on the competition and get a piece of the billion dollar pie.

In fact, in 2022 the pet industry was valued at nearly $137 billion with business ventures around the country offering grooming services, gourmet pet food, yard rentals for pups to play, and more. So how can pet-centric businesses keep a paw up on the competition? One mobile grooming franchise might have just the answer: mobility, consistent innovation, a model built on scalability, and more.

Woofie’s, an award-winning pet services franchise concept, has created a unique niche for success for every franchise owner through a proven business model built on a few key differentiators that keep their team ahead of the pack. In addition to creating multiple revenue streams through offerings including pet-sitting, mobile dog spa services, and dog walking the first-of-its-kind pet franchise has propelled franchise owners to success and continues to expand across the United States.

Some key aspects of the Woofie’s business model that put it a paw above the rest include:

mobility

With the rise in mobile franchises after the pandemic that forced many businesses to shutter their doors, some dog-loving entrepreneurs looked to invest in a more sustainable, convenient model to offer the pets in their communities top tier services. The mobility-focused business model behind Woofie’s allows franchise owners to bypass the real estate struggles, additional administrative work or expenses, and client service barriers that brick-and-mortar shops can present. The vans also allow for more brand exposure and plan for a presence at dog parks, adoption events, and more so Woofie’s owners can truly get to know their customer base. The van model also saves customers’ time and allows franchise owners to cast a wider service net across

their territories and create customers out of pet-owners who cannot travel or have pups who may be skittish.

scalability

In the ever-expanding world of franchising, scalability is paramount to long term success and the executive team at Woofie’s knows that. Franchise owners complete in-depth training and rely on valuable resources to meet the growing consumer for pet services while maintaining a sustainable business model and growing their teams of grooming techs and administrative help at a manageable rate. With the ability for each owner to scale their operations, Woofie’s owners are empowered to drive themselves toward long term success.

enhanced innovation

Embracing the latest technology is a must-do for almost every franchise as it can help create a more positive customer experience, as well as cut down on

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back-end administrative work for the owners. Woofie’s continued commitment to innovation has helped transform how franchisees care for four-legged clients with state-of-the-art mobile apps that allow pet owners to smoothly schedule services, track their pets progress in real-time, and receive company updates. While franchise owners lean on pet monitoring capabilities that ensure pooch safety and well-being, technology doesn’t replace the face-to-face interactions and customer service for both human and furry clientele.

customization

The biz on wheels concept also allows grooming techs to customize their schedules to allow greater work-life balance as well as create a completely custom service offering menu based on local customer needs that enables them to target their customers more comprehensively. With a custom menu of client services, Woofie’s owners can reach a larger client base and ensure a bit of recession resistance as quality pet care is

essential for more pet owners. In fact, due largely to the mobility and customization of the businesses, Woofie’s has seen growth and managed to thrive through turbulence in the economy since 2004.

support network

Woofie’s franchise system offers each owner top-of-the-line marketing resources, tech-forward support systems, extensive operations training, and a wide network filled with other franchise owners and executives to offer industry expertise and guidance, so every customer has the best experience possible. Instead of raising each franchise location up in a silo, Woofie’s owners are encouraged to mentor and communicate with one another to enable full systemwide success and expansion. Where there is success and consumer demand, there will always be competition. Woofie’s continues to help franchise owners unleash success through a sustainable business model and ubermobility. Each one of the many Woofie’s

franchise locations is operated by trained professionals who have a passion for pets and a dedication to customer service. Being part of the pack empowers each franchise owner to create a niche business that is the only of its kind to blend dog walking, pet sitting, grooming, and mobility right in their own community.

Founded in 2004 and franchising since 2018, Woofie’s is the first and only franchise in the professional pet care services industry to offer the combined services of pet sitting, dog walking and mobile pet spa services. Consistently expanding across the country, the pet leader is part of the Authority Brands franchise group. Franchise owners around the United States have found success with Woofie’s and the franchise concept offers entrepreneurs a solid way to embrace their passion for pets while creating viable revenue streams that enable mobility and scalability.

aB out amy addington:

Amy Addington has been President of Woofie’s since January 2022, and was a Co-Founder and Co-Chief Executive Officer from Woofie’s inception until then. She has been the Co-Founder and Co-Chief Executive Officer of Woofie’s, LLC, which merged into Woofie’s Ashburn, LLC in January 2022, since its inception in March 2004. She was also the Co-Founder and CoChief Executive Officer of Woofie’s Mobile Pet Spa Services, LLC, a position held from its inception in January 2017.

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“ Woofie’s continues to help franchise owners unleash success through a sustainable business model and uber-mobility.”

ACHIE v EMENT AS A FORMULA: THE D OUBLE M ULTIPLIER OF TENACITY

o learn more about Luke and how Bella vista executive Advisors can help, please click here www.bellavistaexecutiveadvisors.com

“no one can see in the work of the artist how it has become.” -

Effort counts as a double multiplier in one formula for success.

One’s effort over time is shown by determination and persistence.

Everyone has gifts, some more obvious than others. The factor that lies within your control – tenacity – is a double multiplier that moves you from vision to achievement. But what truly sets apart those who stand at the pinnacle of accomplishment? Is it their innate intelligence, or is there something more profound at play? A study from 1926 conducted by Catharine Cox provides a fascinating insight into the relationship between eminence, intelligence, and the power of grit.

Cox’s study examined 300 geniuses spanning four centuries and measured their eminence based on accomplishments and societal impact.

Surprisingly, the average IQ of the top 10 geniuses was only slightly higher (146) than that of the bottom 10 (143). The revelation here lies not in the IQ disparity but in the distinction in their perseverance

levels toward a common goal - grit, tenacity, resilience.

Enter tenacity – persistent effort through time, where the equation for achievement gains depth and nuance. Often defined as the determination to overcome challenges and pursue goals, tenacity becomes the linchpin of success.

In our equation, tenacity shares the stage with one other variable: natural talent. While natural talent is inherent, it’s not something we control. Skill mastery, conversely, is the result of dedicating ourselves to sharpening our abilities.

Consider these equations producing Achievement:

* tenacity

= Effort through Time

* skill mastery

= Natural Talent x Tenacity

* skill mastery x tenacity

= Achievement

Here’s the remarkable truth: Tenacity is not just a single multiplier; it’s a double multiplier. The variable in the equation you control is a double multiplier! Let’s explore how.

Casey and Alex both love to golf. They started competing at a young age, where Alex’s height and natural athletic flow gave him an advantage over Casey in head-tohead matches.

Casey works twice as hard at perfecting his game. He gets a job at the local golf course and practices putting during each break. His journey might be longer, punctuated by moments of frustration and self-doubt. However, each step forward is propelled by the double multiplier effect of tenacity. His relentless commitment to improvement

56 Franchising M aga Z in E Usa e XPert ADvIce: Lucas Frey | CEO | Bella Vista Executive Advisors
Luke frey improves franchise owners’ businesses where corporate support alone fails. He brings 26+ years of varied professional experiences including 20 years as a franchise owner of ImageFIRST Cincinnati, 6 years as an industrial engineer for a Fortune 250 company and 19 years as a volunteer firefighter. All of these experiences, in addition to his drive to learn, have brought him to be a positive driving force for other franchise owners’ successes.
Nietzsche

amplifies his efforts, and increases his skill mastery setting him toward his vision.

Let’s see how the formula works - Assume Alex rates 9 on natural talent and 4 on tenacity and Casey is a 6 for natural ability. Because he strategically immerses himself working at the course and practicing during breaks and before and after work, his tenacity is an 8.

Casey’s achievement formula - 6 x 8 = 48 (skill mastery), 48 x 8 = 384 relative achievement score.

But what about Alex, with their prodigious natural talent? Potential lies dormant unless it’s used.

Alex’s achievement formula - 9 x 4 = 36 (skill mastery), 36 x 4 = 144 relative

achievement score.

It is worth noting that individuals who possess both high natural talent and high tenacity are rare – the Michael Jordans and Malalas of the world. Their combination of giftedness and unwavering dedication sets them apart as legends. Yet, even for these exceptional individuals, tenacity is the constant fueling their journey.

As franchise owners, the equation for achievement holds a special significance. Franchising is both challenging and rewarding; tenacity becomes our indispensable tool. The double multiplier effect of your tenacity guides every step forward, every strategic decision, and every challenge overcome.

The beauty of this equation lies in its

universality. It transcends industries, backgrounds, and circumstances. It doesn’t matter where you start; the road you choose matters. Remember that the constant, the double multiplier of tenacity, is yours to control.

Embrace the power of tenacity. It’s not just a force of persistence; it’s a double multiplier of potential. With tenacity as our ally, we’re not just striving for success but defining it on our terms.

To go deeper into the equation for achievement and to explore strategies that magnify your tenacity, I invite you to download my eBook, ‘Invert Your Pyramid - A High-Level Guide to Franchisee Success,’ at https://koji.to/k/8X9t.

Franchising M aga Z in E Usa 57

family’s w inning formula:

Mult I - u n I t Fr An CHISEE FAMIlY S PAn S ov E r 14 lo CAt I on S

She realized STEM (Science, Technology, Engineering, and Mathematics) education was not emphasized at all schools and was a missed opportunity for so many students. She knew Mathnasium could address this head-on with a proactive solution.

creating a 14- unit enterPrise

The Lossing family is made up of Karen, who handles the education and curriculum components, her husband, Steve, who manages the finances and expansion plans, Libby who is the marketing specialist, and Evan who oversees human resources –each playing a specific part in managing all 14 territories.

The journey began in 2013 with the opening of their first location in San Diego, where the family had just moved to from Texas. This marked the initial step in a path that would lead them to success.

Karen Lossing is an entrepreneur and multi-state franchisee who has now grown her Mathnasium enterprise into a 14-territory, family-owned business. This includes five North Texas locations, three in California, three in Arizona, and three in Colorado – all thriving.

Her journey to success is rooted in a passion for education, sound business acumen, and navigating the opportunity that exists in operating a family-owned business empire.

“I’m a passionate person and by working and partnering with Mathnasium, a franchise that has given me all the proper tools to be successful, I can turn my passions into reality,” said Lossing. “They have allowed me to connect with more kids and to change more lives by showing them math is doable at any stage they are at.”

From teacher to entrePreneur

Prior to pursuing entrepreneurship, Lossing worked as a teacher for many years. She taught 3rd and 5th-grade students, while also having served as an elementary special education teacher. Through her seven years of experience as an educator, it is safe to say she has always been incredibly dedicated to the world of education.

Lossing holds a Bachelor’s degree in Business and a Master’s degree in Education. The itch of entrepreneurship truly came when she became an empty nester with her two children, Libby and Evan, headed off to college. By pairing together her backgrounds in business and education, Lossing knew she could make an impact on not only the education space, but also every student she came across – in, of course, her favorite subject Math.

While Karen felt she was wearing a lot of hats in her first year of business, she knew that she had support from Mathnasium headquarters and her family. Her daughter, Libby, officially joined her three years into the business after graduating from UCLA. She expressed a desire to help expand the family business into Arizona. In a whirlwind six months, three new locations sprouted across the state.

A year later, it was their son Evan’s turn. Fresh out of college, he longed to return to Texas, so with him came new Mathnasium locations in the Lone Star state. Soon after, Karen’s husband Steve retired from the corporate world and brought his C-Suite experience to the family business. With the entire Lossing team learning and growing together, they were able to discover what works best for each of their locations individually, and for their team collectively.

Along with California, Arizona, and Texas, the Lossings have rapidly expanded, with their most recent addition being Colorado which now houses three of their locations.

58 Franchising M aga Z in E Usa wo M en I n fr A nch I s I ng: Mathnasium

“ Since 2017, the Lossing family has been in Mathnasium’s top 10 for ownership portfolio by revenue, and their flagship operation is a perennial top-25 nationwide success story.”

“We are always revamping and trying out new things to further the success of our team and centers,” said Lossing. “Each center holds practices that are specific to them and what will work best for that group of students and community. We are looking forward to seeing what the future holds, and who we can help next.”

dividing uP Family time and Business

To run a successful multi-state familyowned operation, there has to be a separation of family time and business time. Through many years of experience, the Lossing family has crafted the perfect routine that works for them.

Setting boundaries on when to talk family and when to talk business was essential.

Each member of the Lossing family is integral to the success of their Mathnasium locations, so each time they get together, there is always that desire to talk business. By setting up an allocated time to discuss work, they can enjoy family-time instead.

“My daughter lives in Phoenix, my son is in Dallas, and we call San Diego home. Working together is a great way to stay connected with our kids, even though we’re spread out,” said Lossing. “We’ve established a clear boundary between family and business time. We hold specific meetings that are focused on business discussions, and on other days, we keep work-related matters at bay.”

adding uP to success

For decades, the Mathnasium Method™ has transformed how kids learn math — building students’ understanding of math concepts through personalized instruction and a customized learning plan — all while producing tremendous results, and helping students achieve their full potential in math and life.

“Over the past 10 years we have had many proud moments as a family, but what

makes us most proud is watching the kids who struggled, start to succeed,” said Lossing. “We had a third grader a few years back who was having such a hard time. He would always come in with his two brothers who didn’t struggle as much, and always feel deterred. But now, he is one of our instructors, taking lessons from his time as a student to help students who felt just like him. It’s the impactful stories like these that make us so proud of the work we do.”

Since 2017, the Lossing family has been in Mathnasium’s top 10 for ownership portfolio by revenue, and their flagship operation is a perennial top-25 nationwide success story. At the 2023 Mathnasium Convention, the family was credited with a top-five ownership portfolio and top-10 award for locations. The family was also the recipient of Mathnasium’s ‘Best Overall Marketing in North America’ award this past year.

The Lossings have set an admirable example across the system, and as they look to refine and grow their portfolio, they are building a legacy their family will certainly be proud of.

Franchising M aga Z in E Usa 59

better H omes and

gardens

real estate

expands international presence wit H master franc H ise agreement in turkey

Better Homes and Gardens Real Estate LLC is now operational in Turkey. The brand recently signed a master franchise agreement Burak Özmutafoğlu, marking the brand’s international expansion into Europe and Asia.

Özmutafoğlu started his real estate career in 1996; in 2010 he bought an existing real estate brokerage which he managed until 2021. He is well-known and highly regarded for his established hands-on learning and development programs which have helped hundreds of agents grow their business. His experience as a scout and scout leader have instilled a spirit of teamwork that is central to his leadership and mentoring.

Turkey, officially the Republic of Türkiye, is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a small portion on the Balkan Peninsula in Southeast Europe. The Better Homes and Gardens Real Estate Turkey’s head office is located in the heart of Istanbul, with the company’s flagship real estate office located nearby.

Over the last three years, approximately 1.5 million homes have been sold in Turkey on an annual basis. Demand is expected to remain strong thanks to anticipated population growth which will create inventory pressure. Investments in the country’s health, education and transportation network, including the new Istanbul airport – the third largest in the world – as well as government incentives make Turkey an attractive market for foreign investors. According to Global Property Guide, foreign home purchases in Turkey are on the rise.

60 Franchising M aga Z in E Usa
sn AP shot: Better Homes and Gardens Real Estate

aB out Better h omes and g ardens r eal e state llc

The Better Homes and Gardens® Real Estate network is a dynamic real estate brand that offers a full range of services to brokers, sales associates and home buyers and sellers. Using innovative technology, sophisticated business systems and the broad appeal of a lifestyle brand, Better Homes and Gardens Real Estate network embodies the future of the real estate industry while remaining grounded in the tradition of home. Better Homes and Gardens Real Estate LLC is a subsidiary of Anywhere Real Estate Inc. (NYSE: HOUS), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services.

The growing Better Homes and Gardens® Real Estate network includes more than 12,400 independent sales associates in approximately 430 offices serving home buyers and sellers across the United States, Canada, Jamaica, The Bahamas, Australia and Turkey.

Better Homes and Gardens® Real Estate, the Better Homes and Gardens Real Estate logo, and BHGRE® are registered service marks owned by Meredith Operations Corporation and licensed to Better Homes and Gardens Real Estate LLC. Better Homes and Gardens Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.

“ The expansion of Better Homes and Gardens Real Estate into Turkey is an exciting milestone for the brand as we expand our presence in the Eastern Hemisphere. As Burak and his team engage with brokers and agents serving high-end clientele, the brand’s unique focus on lifestyle will serve as a key differentiator and support Burak’s growth goals. We are excited to see the brand blossom in a new market and look forward to supporting the success of the Better Homes and Gardens® Real Estate newest international affiliate.”

“ Better Homes and Gardens Real Estate’s core values align very well with our supportive culture and philosophy, which will be a keystone for our expansion efforts. Over the next five years, we will pursue growth through two avenues: opening boutique offices in luxury areas and launching large offices in city centers. We are confident our affiliation with the brand will resonate with sophisticated, high-vision brokers intent on opening offices in affluent regions, servicing highnet worth clients and building quality teams of professional, growthminded agents.”

Franchising M aga Z in E Usa 61
- Ginger Wilcox, President, B etter Homes and Gardens Real Estate - Burak Özmutafoğlu, President and Chairman of the Board of Directors, Better Homes and Gardens Real Estate Turkey

e m poW ering tomorroW ’s t ech Visionaries: code n injas s tyle!

In our ever-evolving digital landscape, there’s no better time to embrace technology than now. And a fascinating prediction from the U.S. Bureau of Labor Statistics supports this – a whopping 100,000 techrelated jobs are projected in the next decade. Intriguing, right?

What does this mean for the next generation?

The importance of getting children interested early in technology is more important than ever before.

Enter Code Ninjas. More than just a coding school, we’re the global nexus for budding tech enthusiasts. With a presence in over 300 locations nationwide, finding a dojo near you is a breeze.

A shining example of the company’s impact is Tom Hsieh, a tech industry veteran with a background in electrical engineering, from Code Ninjas El Segundo, California. Witnessing his own daughter’s transformative journey and excitement with her classes, Tom’s mission became clear: to bring the power of coding to his community by creating unforgettable positive memories for kids through coding and STEM education so they can develop into compassionate future leaders sparked by technology to solve real world challenges.

In the same way that parents encourage their kids to develop a knack for languages, concepts, or habits early in life, Tom wants to see kids in their community develop a vital skillset that is only becoming more crucial to the operation of our modern world – all through coding.

By learning the ins and outs of coding, the next generation will not just understand technology, but how it factors into the daily controls of our ever-advancing world.

Now, kids ages 5 to 14 in El Segundo and

around the country can take advantage of the many different skills that Code Ninjas offers.

So, what awaits at Code Ninjas? embrace outcome Based learning

Code Ninjas philosophy centers around the students.

With the curriculum, students dive deep into the coding world, develop their own video games and hone skills such as critical thinking and problem solving. This emphasizes the use of setting clear learning goals, designing activities and assessments that allow each student to achieve those goals.

Through the use of Code Ninjas, kids will enjoy this learning structure with mentors experienced in the tech realm who will guide them every step of the way. By using high school and college students with tech experience alongside professionals, students will learn to code with in-person classes.

That experience provides each child with creativity, problem-solving, critical thinking and STEM skills in a safe and fun

community-like environment at each location.

cultivate and thrive in a dynamic community

At Code Ninjas, every session is an opportunity for imagination and growth. Every Code Ninjas location offers a safe and creative community for its children to learn. Students who enroll in a program enter into a welcoming environment,

62 Franchising M aga Z in E Usa Z
h Ave your s Ay: Code Ninjas
tom hsieh

with a curriculum that is centered around creativity and flexibility. It allows each child to express themselves with their imagination, experiment with new ideas and gain a sense of ownership and control over their work.

That creative mindset is key in allowing students to explore the ultimate forms of self-expression, exploration and discovery, which are all pivotal in their development. Beyond coding, students are encouraged to use their skills to benefit their communities, from app development to innovative web solutions that help solve local problems. This helps provide another sense of self and pride for the children.

acquire lifelong skills

While coding is at our core, the skills you learn here transcend it. Every class is a step towards molding resilient, innovative, and logical thinkers.

They will take away skills that can be used in life and future career down the road. By participating in Code Ninjas, kids learn how to problem solve, use logical thinking, and how to be creative. Skills with the capability to take them anywhere in life they’re hoping to go.

By learning problem solving skills, a child will be able to overcome obstacles to achieve their goals. Creativity allows them the opportunity to be innovative and think outside the box to find solutions to problems. Through logical thinking, students learn how to effectively reason and make sound judgements.

the essence of code ninjas

We may be all about coding, our scope is expansive.

For those aspiring to tech heights, we’re your launchpad. And if you’re driven by pure curiosity, await valuable insights and cherished memories.

Whether navigating a tech trajectory or fostering a hobby, one thing remains constant: Code Ninjas equips every child with tools for success in the digital age and beyond.

Eager to join the future? Let’s embark on this coding journey together!

Franchising M aga Z in E Usa 63

aging in place: The r ising n eed and h ow h ome s ervice a llies r espond

The phrase “home is where the heart is” has long resonated with us as a society. As the years pass, the desire to stay in the comfort of one’s own home only intensifies, especially among older adults.

With today’s rapidly growing senior population, the concept of “aging in place” and “aging in place” services is increasingly becoming more prevalent. This shift in the senior population is creating a strong demand for home modification services as senior homes need to evolve and adapt to the changing needs of their aging occupants. This gap in the marketplace has created an exciting niche, which home maintenance and handyman franchises like TruBlue Home Service Ally have been able to fill with the help of entrepreneurs and senior care providers across the country.

Why seniors aging in Place is a Big deal

We’ve all heard about the “silver tsunami” of Baby Boomers hitting retirement age, but today’s seniors are different from past generations in two important ways. First, 70 is the new 50, seniors are more active and seeking ways to improve their health and longevity like never before. In return, more and more seniors are planning to age in place, causing an increased demand

in the need for help around the home and safety and accessibility modifications.

Second, as the senior population grows, the expense of senior and assisted living communities has grown along with it. According to the American Council on Aging, a private room in a nursing home can cost upwards of $100,000 a year, a figure that’s simply unattainable for many families. In contrast, aging at home presents a cost-effective alternative, especially as Medicare continues to move into the space.

As we approach 2030, the entire Baby Boomer generation will have crossed the age of 65, amplifying the demand for aging in place solutions. While this trend signifies a pressing need, it also highlights the opportunity and responsibility for businesses and franchises within the senior industry sector to step up.

the challenge and opportunity of aging in Place

One primary reason why aging in place becomes untenable for many is the unsuitability of the home environment — the how of aging in place. Whether it’s due to a lack of safety features or the aftermath of a fall leading to hospitalization, the home setting can quickly turn from a haven to a hazard. As a result, the senior in-home care industry has been in a continuous pursuit of organizations to help with senior safety and accessibility home modifications

to extend the period seniors can safely and comfortably live in their homes.

The home environment, when maintained well and adapted to the needs of seniors, is fundamental to successful aging in place. Wider entrances, walk-in showers, grab bars and even adjusted thermostat controls, for example, can become essential features of an age-friendly home.

Additionally, while the demand for home modifications is evident among seniors, there’s an expanding demographic looking for such “in-home healing” services, particularly after major medical procedures that require a safe, adaptive environment for recovery at home.

This is where companies like TruBlue fit into the puzzle. Recognizing the costeffectiveness of aging in place compared to assisted living facilities, TruBlue’s trained professionals and certified Senior Home Safety Specialists address home modifications, repairs and regular maintenance with a keen understanding of the unique requirements of seniors.

The comprehensive home assessments TruBlue provides allow it to pinpoint

64 Franchising M aga Z in E Usa fr A nch I sor I n D e P th: TruBlue
a s the senior population rises and senior care providers aim to help clients age in place, business is booming for handyman and home maintenance franchises like truBlue.

areas that need attention, from installing ramps to adjusting lighting. TruBlue’s subscription services allows seniors to ensure that their home maintenance is taken care of, whether it be mulching, picking up brush, touching up paint, putting batteries in smoke directors, fixing a sink or otherwise. It’s this holistic approach that not only ensures homes are safe for seniors but also offers peace of mind to their families and caregivers.

the Future of a Franchise in the senior industry

Overall, the senior care industry has done a tremendous job at creating awareness around the concept of aging in place. As more and more people are reaping the benefits of medical

advancements ensuring longer lifespans, the drive for in-home healing and aging in place is mounting. These shifts present enormous potential for entrepreneurs in the senior care and home service sector. As this sector continues to grow rapidly, businesses have the opportunity to make a genuine difference in people’s lives.

Moreover, the increasing number of senior

care franchisees integrating services like TruBlue to augment their offerings highlights the synergy between senior care and senior home modifications. TruBlue was created to complement the senior care industry. By being able to provide home assessments and modification solutions, it ensures senior care operators, whether they are in-home health, medical care, transportation or anything else, can add another value to their business. This is also part of the reason why TruBlue continues to see new national partnerships with existing senior care companies across the country. It’s this type of collaboration that promises a comprehensive solution to the challenges seniors face today, as well as multi-brand opportunities for franchisees looking to start a meaningful business.

And while most senior care concepts require medical accreditation or training, a service like TruBlue is completely non-medical and non-care, saving the franchise owner money, time and energy. Thanks to its subscription-based service, TruBlue franchise owners can also tap into recurring demand with low startup costs and a simplified operational model, which requires no brick-and-mortar location.

In conclusion, as our society grapples with the complexities of an aging population, it’s imperative for businesses, families and communities to come together. The goal is clear: ensuring that seniors thrive in the comfort of their own homes. With allies like TruBlue, the journey becomes a little easier, brighter and filled with hope.

Franchising M aga Z in E Usa 65

The

p oints4 purpose

loyalT y p laTF orm ThaT g ives bac K !

as well as support the many worthy causes in our community.

Director and founder of P4P, Ivan Schwartz, recognized the widespread need amongst retailers across the board to revitalize what can best be called ‘flatlining’ loyalty programs by unlocking unredeemed points and by creating a new social exchange currency that genuinely champions customer choice. Ivan’s personal journey in responding to his son’s early autism diagnosis was another important factor in developing P4P as a micro philanthropy platform to support the many worthy causes in our community.

Points4Purpose (P4P) enables participating retailers to offer cashback as a reward. Customers can then spend their reward as they choose or support a charity of their choice.

This powerful platform opens up the unique opportunity to drive renewed customer engagement and repeat purchases

With the final cardlinking integration phase now completed (supported by Visa, Mastercard and American Express), P4P has been in operation in Australia for 12 months with over 500 merchants now on board and more than 2000 charities reaping the benefit derived through this powerful new fundraising channel.

Building on its Australian experience, P4P Inc, now incorporated in the US, is looking to work with local North American franchise networks to bring its breakthrough loyalty platform to the US market. Discussions have now commenced

with a number of retail networks in the US through a series of pilot deployments.

So, how does P4P work? The platform is enabled simply by registering the merchant ID on your EFTPOS terminal/ online payment gateway. The key benefit is that no IT integration is required! The platform enables customers to participate by simply linking their membership to their preferred payment card. Furthermore, as the solution is built on the popular E Commerce platform, Magento, it is able to be easily deployed for any retail network. The platform provides retailers with access to customer data and spend habits, enabling the management of promotions from a central point, thereby maximising storewide impact.

In the rapidly evolving world of customer loyalty, ‘cashback is king’. A loyal customer represents a relationship for life and this is where the power of P4P is found. Ivan explains “People are tired of earning points that they find difficult to redeem. At its core is the basic principle that the easier it is for customers to redeem their rewards, the greater the chance there is to retain them to underpin retail growth,” says Ivan.

66 Franchising M aga Z in E Usa s P ot LI ght on serv I ce: Points4Purpose
i van s chwartz d irector and founder of p oints4 p urpose

Franchise networks interested in engaging their local communities can now also measure the impact that this can have in growing their bottom line! For customers, knowing that every time they shop with a particular store, they can support a cause that is personal and meaningful is a major differentiator to other loyalty programs. “It’s a win, win, win”, Ivan explains. It’s very clear, redemption is retention, so why not make it easier for your valued customers?

P4P reinforces the importance of customer retention and that’s where its true long term value can be found. “Growing the

lifetime value of a customer is absolutely key for sustainable growth,” says Ivan. “What we’ve found is that the vast majority of the cashback reward earned is typically spent back with the store where the customer made their original purchase. By ‘liberating’ the customers’ rewards, you actually open up opportunities to reengage with the customer – and that’s a game changer!”

The impact is measurable to the dollar. By charging what is known as the ‘Platform Fee’, P4P can establish exactly what uplift in turnover is required for breakeven – and beyond. Unlike many other marketing

campaigns the success is quantifiable. Retailers can decide who they want to include in their network and who they want to exclude, presenting a powerful platform to collaborate with other complementary businesses. This opens up cross promotional opportunities, benefiting all parties.

P4P also dovetails with current loyalty programs by enabling points to be exchanged for cash. Merging and complementing existing systems is key as it makes redemption easier, driving engagement, average basket size and frequency.

Millennials and Gen Y’ers can be actively reengaged through the P4P platform as it is these groups in particular who are motivated by a digital, easy to access cashback system – especially one through which donations can be made to a personal charity of choice. “Giving people the choice of where their hard-earned cash can be spent or donated makes a huge difference,” says Ivan. Local football teams, schools and community centers can all benefit – as does your business by getting behind them!”

P4P enables customers to support their favorite cause every time they shopenabling customers to see the results of their philanthropy in a tangible way, and in so doing, grow their engagement with participating retailers, living the P4P ethos of ‘Get more, Give More!’

https://points4purpose.com/

Franchising M aga Z in E Usa 67

i s your b usiness f ranc H ise wort H y? r eview T he “ n ecessary n ine” c hec K lisT

know that franchising is a whole new ballgame. So, if you’re wondering whether your established company, brand, concept, product, or service is franchise-worthy, be prepared to confront and answer the following queries.

e can be reached at bmartin@frannet.com.

Once you’ve established a thriving small business, based on a desirable product or service, it’s only logical to think of expansion to capitalize on your success.

The first step usually includes the addition of a second establishment in a comparable area with a similar target market of consumers. Continued success may lead to the consideration of expanding on a much larger scale – franchising your product or service. This strategy has proven to be one of the fastest ways to scale your operation and multiply the success you’ve already achieved. But before you consider pursuing this aggressive growth strategy, there are several issues to consider and address.

So, is your business franchise worthy?

As a franchising consultant with over two decades of experience confronting this question, I can advise that it takes a cautious and measured approach to determine the right answer. A great deal of my career has been spent evaluating all sorts of business models, products, and services, determining whether they meet the threshold and requirements for franchising. For the successful business owner, this can be an emotional time. Impatience is common, as it’s only natural for entrepreneurial-minded individuals to

strike while the iron is hot. Many worry that the opportunity to franchise their business model is limited to a narrow window of opportunity.

But the truth is unavoidable - there are some difficult questions to confront when evaluating the opportunity to franchise your product or service. You must have a thorough understanding of the franchising industry, how it operates, and what guidelines to follow in this carefully regulated industry. It requires an examination of your personal goals, as well as your business goals, to determine whether your interests are truly aligned. There are several stages of evaluation in this process and it’s highly advisable to seek professional guidance during this exercise – especially in the legal and accounting fields. Thankfully, there are an abundance of attorneys and CPAs who specialize in franchising.

To provide some context on the evaluation process, as well as to demystify it, I’ve developed a checklist to help business owners determine their company’s potential and suitability for franchising. I call it the “Necessary Nine,” a sequential series of probing questions that owners should address prior to engaging in any franchise-related growth strategies. Even those who’ve already expanded their operations to multiple locations should

1does the company, brand, or concept have sustainable competitive differentiation (scd)?

For any company to achieve success – even moderate success – it requires a clear-cut value proposition. But it also requires key differentiators, designed to set you apart from the competition. The three main sustainable competitive advantages include differentiation, cost effectiveness, and focus advantage. If you believe you’ve built a better mousetrap, then what are the specific features that make your brand, product, or service better than the competition? Beyond that, are these features sustainable over time?

2are there replicable processes in place?

How easily can your company, brand, or concept replicate the product or service you offer consumers? If it’s a product, does the expense of replication outweigh your potential profit margin or narrow your competitive advantage? And if it’s a service you provide, can you easily train others to perform and offer the same level of value to your target market?

3has the business been operating for two or more years?

In a few select cases, this requirement isn’t a hard and fast rule, but it’s still a highly recommendable benchmark. While anyone is capable of hitting a grand slam in their first at-bat, consistent business

68 Franchising M aga Z in E Usa e XP ert AD v I ce: Blake Martin | Owner | FranNet of The Heartland
Blake Martin owns FranNet of The Heartland, a franchise brokerage, sales, and consulting firm that provides coaching and consultation for entrepreneurs and small business owners. He’s a Certified Franchise Executive (CFE) and a graduate of the University of Michigan’s Psychology Program. During his two decades in the franchising industry, Blake has provided practical advice in building franchise systems from the ground up, while helping hundreds of entrepreneurial clients become small business owners.

performance matters in the long run. Without a minimum of a couple of years in business, how can you truly know if your particular product or service can weather a down economy, and possibly even a recession? A minimum of two years of sustained profitability is a positive sign and an accomplishment that should give you the confidence to proceed with a franchising strategy.

4if relevant, what has the revenue been over the past three-to-five years?

It goes without saying that your revenue is a critical factor in considering expansion through franchising. And if your franchising effort requires an influx of borrowed capital – and it almost always does – you’ll need to demonstrate steady and sustainable financial performance to satisfy banks, venture capitalists, or alternative lenders.

5is your revenue north of $200k per location?

Do you have a minimum of $200K in revenue per location? Because that’s a fairly good indicator that your product or service is meeting the needs – as well as the demand - of your target market. You

have to have some form of an earnings target, and I’ve found that $200K in revenue per location presents a minimum benchmark for proceeding.

6are you willing to provide the level of assistance required to oversee franchisees?

For entrepreneurs, franchising offers one of the most advantageous ways to launch a business of their own. But the reason most franchisees are able to succeed as business owners has everything to do with the comprehensive training and ongoing support they receive from the brand. It’s a commitment that should never be taken lightly. Franchisees in your system will be wholly dependent on the level of training and support you provide them. If you fail to provide the requisite level of guidance and support to your network, your franchisees may fail. And if they fail, you fail.

7are you willing to give up control?

Franchising your company, brand, or concept will require you to cede a modicum of control to others – including some who will have played no part in the origination of your business. As a

franchisor, your operations will be bound by regulatory oversight from the FTC. And some of the operational guidelines you’ll have to abide by may not offer you the total level of control you’ve become accustomed to having.

8are you at the forefront –or the storefront – of the business?

If you’re a business owner who’s always been intimately involved in the day-to-day operations, your role could dramatically change once you franchise your concept. From that point on, you’ll be working on the business, not in it. For some, that’s simply a bridge too far to consider. Are you one of them?

9is there adequate capital and buy-in, from all founders, to start an entirely new business?

If your company, brand, or concept involves more than one decision-maker, you’ll need a unanimous decision to attempt a franchising effort. And you’ll also need the capital necessary to expand, which sometimes doesn’t come easily –especially in times of constrained lending. All ships must sail in the same direction and even then, your biggest obstacle remaining could still be the funding you need to franchise your operation. Since we’re well aware that banks aren’t in the business of losing money, there’s simply no guarantee you’ll acquire the necessary funds to pursue a franchising operation. But you will have options, some of which you might not be aware of at this point. This “Necessary Nine” checklist of questions is designed to spur the uncomfortable conversations you’ll need to have before you can consider a future in franchising. These inquiries were developed over time, during my successful career as a franchise consultant and they cover the critical issues you’ll need to address before you make a final decision. I hope you’ll take them seriously.

And whatever you ultimately decide to do, I wish only the best of luck to you in your endeavors.

Franchising M aga Z in E Usa 69

n ext b rands

eLe Vating g uest e xperience through i nnoVation and e ngagement

in reshaping the way customers interact with their favorite food establishments. Among the brands under its umbrella, Blenderz and Beef-a-Roo are standing out with their groundbreaking initiatives.

Blenderz: revitalizing the

with the

of technology

Fueled by innovation and a commitment to delivering unparalleled guest experiences, Next Brands is making remarkable strides

Step into the world of Blenderz, a vibrant acai and smoothie bar franchise that thrives on igniting smiles through its delectable offerings. With a mission that

resonates far beyond just serving great food, Blenderz has recently ushered in a new era of convenience and engagement by launching its very own mobile app. Designed to enhance the complete guest experience, this app is a testament to Blenderz’s unwavering dedication to its patrons.

The newly unveiled Blenderz app, currently available on Android devices with an upcoming release for Apple devices, is a game-changer. Through this innovative platform, patrons are invited to explore Blenderz’s extensive menu, featuring an array of fresh smoothies, customizable selfserve acai options, mouthwatering paninis, wraps, and the much-loved signature power bowls. However, this app is not merely a menu viewer; it is a comprehensive tool that empowers customers to seamlessly place online orders and even cater to their gatherings, all from the convenience of their smartphones or tablets.

By embracing this new digital era, Blenderz is aligning itself with the modern consumer’s lifestyle. The app’s intuitive interface, user-friendly navigation, and secure payment options exemplify Next Brands’ commitment to upgrading every aspect of the guest experience. Not only does this innovation streamline the ordering process, but it also adds an extra layer of personalization, allowing patrons to tailor their orders to their preferences with ease. The launch of the Blenderz app signifies not just a technological upgrade but a reaffirmation of the brand’s promise to “ignite more smiles,” now with even greater efficiency and convenience.

Beef-a- roo: cultivating Loyalty through rewards and appreciation

In the heart of the Midwest, Beef-a-Roo has been a go-to destination for fresh and affordable meals. More than just a

70 Franchising M aga Z in E Usa sa
In the ever-evolving landscape of the quick service industry, Next Brands, a family-owned strategic manager and growth accelerator of impactful food franchise brands, is taking the reins to bring about transformative changes.
guest e xperience
power
fr A nch I sor I n D e P th: Next Brands

restaurant, the franchise has positioned itself as a community favorite, and now, it’s taking its dedication to the next level with the introduction of its Loyalty Rewards Program. This strategic move is aimed at deepening the bond between the brand and its cherished guests while streamlining the ordering process.

The Loyalty Rewards Program introduced by Beef-a-Roo is more than just a simple points system; it’s a comprehensive initiative designed to make every visit an enriching experience. Through this program, loyal patrons are offered enticing discounts on a range of menu items right from the moment they sign up. This not only reflects Beef-a-Roo’s commitment

to affordability but also demonstrates the brand’s sincere effort to give back to its community of fans.

However, the rewards don’t end there. The program is tailored to celebrate special occasions in the lives of customers, such as their birthdays. By acknowledging these moments, Beef-a-Roo transforms into more than just a restaurant; it becomes an integral part of the lives and memories of its patrons. This personal touch sets a new standard for guest relationships in the food industry, showcasing Beef-a-Roo’s devotion to not just serving meals but creating meaningful connections.

Incorporating loyalty rewards into its framework, Beef-a-Roo is signaling a

paradigm shift in customer engagement. By recognizing and valuing the patronage of its loyalists, the franchise is reinforcing a sense of belonging and community. It’s this connection that elevates the dining experience beyond the mere consumption of food, making every visit to Beef-a-Roo an opportunity to build memories and nurture relationships.

conclusion: pioneering the future of food franchise e xperiences

The journey of Next Brands, guided by innovation and a deep understanding of customer preferences, showcases a remarkable evolution in the food franchise landscape. Through the strides made by its brands, such as Blenderz and Beef-a-Roo, Next Brands is shaping a future where technology and personalization converge to strengthen the guest experience.

“At Next Brands, our mission has always been centered around enhancing the lives of our guests through exceptional experiences,” said Austin Capoferi, the President of Next Brands. “The launch of the Blenderz app and the introduction of Beef-a-Roo’s Loyalty Rewards Program represent our commitment to raising the bar in the food franchise industry. Through technology, personalization, and genuine appreciation, we are crafting a guest experience that is not only delightful but also deeply meaningful.”

As Next Brands paves the way for these exciting transformations, it’s clear that the food industry is entering a new era. The combination of technological innovation and genuine connection is giving rise to an experience that goes far beyond food consumption—an experience that resonates deeply with patrons, leaving them not just well-fed, but truly satisfied. Through their innovative initiatives, Next Brands is setting the stage for a future where food franchises don’t just serve meals, but create memories, relationships, and lasting impressions.

Franchising M aga Z in E Usa 71

C ARING TRANSITIONS: C HArt In G nEW HEIGH t S In S E n I or rE lo CAt I on S E rv ICES In 2023

That’s where Caring Transitions, a respected franchise leader in senior relocation, estate sales and online auctions, has been making strides — and 2023 has been no exception. A total of 30 new franchise owners, groundbreaking technological innovations, a significant new media partnership and a record-breaking sales month in June solidify its foothold in the industry.

“It has been a very solid year so far,” said Caring Transitions President Ray Fabik. “We had a record-breaking sales month in June, which is great for franchise owners. It is the most volume we’ve ever done in a single month. Over the past two or three years, while we can’t say we have proven to be recession-proof, we have definitely proven to be recession-resistant. The consumer has told us again and again that we are a need business, not a want business.”

The Caring Transitions franchise, which boasts a network of 299 units, stands tall as a beacon for mature adults and their families. The range of services encompasses comprehensive downsizing, trusted estate sales, online auctions and efficient move management.

A noteworthy part of the brand’s service portfolio is its wildly popular proprietary platform CTBids, which facilitates both inperson and virtual estate sales. Not one to rest on their laurels, the team has amped up its game by launching an Express Checkout feature and a new CTBids mobile app.

“We’ve really made the invoicing process much easier for both owners and customers, cutting the checkout time in half,” Fabik said. “Clients can easily bid on items and our locations can easily invoice them. That is a big win for us as we continue to find

72 Franchising M h Ave your s Ay: Caring Transitions
with continued industry innovations and strategic partnerships, the community-focused senior transition franchise is actively seeking dedicated and qualified franchisees across the u. s.
Navigating the challenges and transitions of older age requires the right support, especially when making significant life decisions like relocating or downsizing.

ways to help franchise owners run their business as efficiently as possible.”

This year also saw Caring Transitions forge a promising alliance with Growing Bolder, a reputed multi-platform media company, diversifying its reach and tapping into wider audiences. Renowned for its inspirational narratives of individuals over 50, Growing Bolder offers a synergistic platform for Caring Transitions. With the partnership, Caring Transitions will be included in stories and advertisements across Growing Bolder’s impressive platform, which includes a national TV show, a magazine, a radio station and podcast, popular social media channels and more.

“We are two organizations that really share the same passion for seniors,” said Fabik. “Their whole theme is about growing bolder versus growing older, which is exactly our mission: How do we help seniors and their families transition through life’s stages? We are in the process of creating TV ads, podcasts, print ads — we will be reaching their audience, and we are very excited about the partnership.”

The Caring Transitions brand hasn’t gone unnoticed in the franchise industry, clinching the No. 141 spot on

Entrepreneur’s coveted Fastest Growing Franchises list, as well as ranking at No. 421 on Entrepreneur’s Franchise 500. Additionally, its inclusion in Franchise Dictionary’s 2022 100 Game Changers List bears testament to the team’s innovative strides in the franchise realm.

“The quality of owners that we are getting into the system, and their appreciation for the seniors they work with, always supersedes everything else,” said Fabik. “We know that we have a great brand and that Caring Transitions ownership can be a great fit for someone who is tired of their corporate job and wants control of their own destiny, wants to own a business that is truly making a difference in communities or wants to apply their skill set to working in the senior or auction space. Now, we want to accelerate our growth because we believe there should be a Caring Transitions location in every market.”

With start-up costs ranging from $58,912–$84,612, Caring Transitions franchisees also have the lucrative opportunity to recoup their $44,900 franchise fee through the brand’s Winner’s Circle program, provided they achieve key benchmarks.

As 2023 progresses, Caring Transitions

looks poised to redefine the way communities handle senior relocation services, consolidating its reputation as a brand that not just offers services, but heartfelt solutions. Their mission is rooted in compassion and commitment, qualities that will always remain in demand.

To learn more about Caring Transitions franchise opportunities, visit: www.caringtransitionsfranchise.com/

aB out caring transitions:

Caring Transitions provides older adults and their families with the most trusted, respected and comprehensive downsizing, right-sizing, estate sales and online auctions, and move management solutions in the industry. Founded in 2006, the brand is committed to helping people in a compassionate and caring manner during life’s many transitions while providing a total and easy solution for clients in their time of need. Through their proprietary online sales platform, CTBIDS, Caring Transitions also prepares clients for the process of liquidating assets through their own online estate sales auction site. With over 250 locations, Caring Transitions’ compassionate, experienced professionals minimize stress and relieve the burdens of life’s transitions.

to learn more, visit www.caringtransitions.com/

Franchising M aga Z in E Usa 73

How f ranc H ising is m aking t H e a merican d ream p ossible for i mmigrant e ntrepreneurs

As we celebrate Hispanic Heritage Month this October, it’s important to honor the contributions of Hispanics to the U.S. economy and culture –contributions that are especially significant in franchising.

Following the franchise business model is a great option for entrepreneurs, especially for immigrants that are new to the U.S. Uprooting their families and leaving behind their home country is a difficult challenge many take on for a chance at achieving the American Dream. This belief that no matter where you come from you can build a successful life in the U.S. is what encourages immigrants to embrace the big move.

Today, the U.S. is more diverse than ever and according to recent studies, immigrants are more likely to launch a

business than native-born Americans. Furthermore, the number of Hispanic business owners has continued to increase after the pandemic and Hispanic-owned franchises are generating 1.6 times more sales and employing 1.5 times more people per location than their independent counterparts, according to an International Franchise Association (IFA) and Oxford Economics study.

In 2022, the International Franchise Association (IFA) and the IFA Foundation launched the Hispanic Latino Franchise Leadership Council, a network dedicated to Hispanic franchise leaders from across the U.S. This new council, along with other efforts made across the industry, are set in place to support current Hispanic franchise owners and attract new talent to franchising.

At Authority Brands, we have a diverse group of franchise owners that have

contributed to the growth we’ve achieved – with Hispanic immigrants playing a big role in our development. Gabriel Petasny, a franchise owner of Color World Painting in Orlando, has been able to grow his business substantially, generating brand awareness and sales with residents and commercial businesses through Central Florida in his first year in business. Frustrated with the economic uncertainty in his native country of Argentina, Gabriel was eager to find a solution that would allow him to provide for his family and live a more stress-free lifestyle while operating a business. After brainstorming ideas with his business partner and longtime friend Emanuel Lombardo, Gabriel sold his companies and migrated to the U.S. in search for a better life. Together with Emanuel, Gabriel runs Color World Painting in Orlando and is growing his business portfolio to franchise with Color World Painting along the Gulf Coast of Florida in Tampa.

74 Franchising M aga Z in E Usa fr A nch I see I n Act I on: Authority Brands
g abriel p etasny e manuel l ombardo s imon r ozenburg

Like Gabriel, when Simon Rozenburg, franchise owner of The Junkluggers in Aventura, Florida, moved to the U.S from Venezuela, he faced challenges that are common for many immigrants. Navigating unfamiliar business and labor regulations is one of them. That’s why the franchising business model is an attractive option for many entrepreneurs that are new to this country.

Proven Business model in Place

Starting your own business is risky and many will tell you that the survival rate during the first year is low. However, choosing to franchise versus launching a startup can reduce the likelihood of failing as there’s an existing and proven business model ready for you to replicate. Immigrants like Gabriel and Simon have a safety net that other enterprises don’t offer in the beginning stages of owning a company.

training

No matter if you start a franchise business or choose the startup route as you come to this country, there’s a learning curve. The biggest difference is that most franchisors offer the necessary training that can better prepare franchisees for what’s next. All of the home service brands under

“ Finding

estate

operate the business from, obtaining loans and building a team to support the company are a few examples of how the franchisor’s in-house staff will help newcomers.

Authority Brands’ franchise network have extensive classroom and on-the-job training requirements that each franchisee and staff member must complete prior to opening. The courses are set up to be practical, engaging and rewarding – setting up franchise owners for success no matter what part of the country they’re franchising in.

support team

While testimonials from franchise business owners may vary, what’s consistent is their admiration for the level of support that’s provided to them throughout the entire partnership. There are many unknowns when you migrate to a new country and similarly, when you start a business. Franchisors have the capabilities to provide an unmatched support system that you would otherwise not have access to as a startup. The wealth of knowledge this team has will help guide the franchisee during the beginning stages and onward. Finding the right real estate to operate the business from, obtaining loans and building a team to support the company are a few examples of how the franchisor’s in-house staff will help newcomers.

Additionally, building a profitable business isn’t just about what you do in the first year. It’s also about what you are consistently doing to promote your brand, its services and why customers should choose you over competitors. The marketing team franchisors have on hand can do this and more. In recent years, we have been investing in the marketing resources and tools we provide to franchisees to keep the momentum going for years to come. While the owner focuses on the operations of the business, our marketing team will be sure their social channels are active and providing the marketing solutions that

franchise location needs to be top-of-mind with key audiences.

Brand recognition

What may be a popular and well-known brand in one country, may not be the case in the U.S. Starting your new life with a company that has already established awareness with customers positions new business owners ahead of others. Customers know what your brand represents, the services it offers and what to expect.

Above all, the franchise industry is a family that looks out for each other, supports franchisees’ endeavors and is working towards one goal – being the best at what we do to be successful for ourselves and our families no matter where we come from.

heather McLeod, chief growth officer at Authority Brands

Heather first joined The Cleaning Authority in 2015 and has been an integral part of the formation of Authority Brands and its success, bringing her passion for collaboration, customer experience, and process to everything she does. She served as Chief Marketing Officer for Authority Brands from its formation in 2017 until 2022, when she assumed the new role of Chief Growth Officer. Heather is personally involved in Boys & Girls Club of Metropolitan Baltimore as a volunteer since 2019. In 2022, Heather officially joined the Board of Directors of Boys & Girls Clubs of Metropolitan Baltimore. Heather also serves at the University of Louisville College of Business YUM! CGFE Board of Advisors.

Franchising M aga Z in E Usa 75
the right real
to

Our purpose

@OurFranchise is an industry-wide campaign created to spread the word about the value of franchising and share the stories of men and women just like you, who are leading the way as franchisors, franchisees, and franchise employees. The franchise business model has been proven time and time again to work, but it’s threatened when the public and politicians don’t understand how it operates to benefit local, independent franchise establishment owners and their communities. Putting a spotlight on real leaders succeeding with the franchise model is how we’ll ensure franchising is stronger than ever before.

Follow us

Share the tools and resources offered on AtOurFranchise.org/resources

Help us keep the momentum going

Since our launch in June 2016, we’ve reached 1.7 million people through outreach efforts, including events in key cities and states, where we spoke directly with business owners, employees, policymakers, and the media. Additionally, we’ve reached people across America through our website and social media channels, digital advertisements, and the promotion of We the Franchisees on Politico – but there is much more work to do. As a franchisor, franchisee, or franchise vendor, you are a leader in your community – and we need your support, now more than ever.

b a x

Our Franchise @OurFranchise @OurFranchise

You benefit by joining

By joining @OurFranchise, you’ll get access to exclusive stories and resources that can help grow your franchise business, educate employees at all levels about the franchise business model, and share the economic importance of franchising with consumers. You will also have the opportunity to share your franchise success story with your peers.

Visit AtOurFranchise.org

This is just the beginning

Make sure you stay up to date with the campaign’s latest efforts through email updates and social media. Visit our website to read and share the latest stories of franchisors and franchisees making an impact in their communities. Become a franchise advocate to help ensure Americans, now and in the future, have the opportunity to start franchise businesses. Take the lead today!

Contact Erica Farage, Senior

of Political Affairs and Grassroots

and Multi-Unit Franchisee Engagement International Franchise Association

efarage@franchise.org

(202) 662-0760

The public and policymakers need to understand franchising.

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78 Franchising M aga Z in E Usa Leadership. Teamwork. Executing SOPs. Connecting veterans with education, resources and opportunities at vetfran.org

VE t E rans s UPP l EME nt

Franchisee in Action

88 YogaSix: From air Force service to Zen Entrepreneurship: Yogasix Owner Finds Balance in Business

90 Ace Handyman Services:

From navy Veteran to successful ace handyman services Franchisee: stanley sanchez’s Journey of Determination

92 A Place at Home:

From Battlefield to homefront: how a Place at home and Marine Veteran are revolutionizing senior care

96 Huntington Learning Center:

n the Cover

Lube X-Press:

From a lineage of ambition to Forging his Own Path

What’s new Franchising News

Latest News from Veterans in Franchising Franchisor in Depth

Beans and Brews: caling new heights coffeehouse’s Multi-Unit Franchise success Cinch IT: Marching for a cause: local Business Owner/Veteran raises Money for Families with childhood cancer

From the air Force to huntington learning center: steve Moore’s Journey in shaping Bright Futures

98 Penn Station East Coast Subs: how the Brand Uses a targeted initiative and Four Pillars Of Franchise growth.

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air force Veteran family opens oFFice Pride c leaning Franchise in east Virginia

“Our goal is to earn the trust and respect of our community, colleagues and partners to become the commercial cleaning service provider of choice in our territory – one ZiP code at a time,” said niki s cott, who is one of the family members involved in the franchise. “Our business philosophy is, ‘We are all in this together.’ We are personally invested in the cleanliness of every facility we service.”

t he Kennedy family includes Deborah and Marshall Kennedy, along with their daughters chikara Kennedy, niki s cott and Kalesha h ester. t hey work together to provide a full range of janitorial services for industries that have a focus on military, government, medical, educational, religious and financial facilities in the local and surrounding areas.

s ervices include touchless sanitizing, sweeping and vacuuming, wet and dry mopping, secure trash removal, restroom sanitization, disinfection, dusting, blinds cleaning, restroom replenishment, glass cleaning and the cleaning of walls, ceilings and baseboards.

Deborah Kennedy and her family have launched the Office Pride Commercial Cleaning Services of Springfield-Woodbridge, an independently owned and operated commercial cleaning franchise that serves businesses throughout East Virginia.

Before joining Office Pride, four of the five family members served in the U. s air Force and have significant business experience working with the federal government and other large companies.

“We understand what it means to entrust the keys to your business to someone else, and we work every day to earn that trust and keep you and your team healthy and safe at work,” chikara Kennedy said.

For more information, please visit https://officepride.com/ springfield-woodbridge/.

s moothie k ing reports great sales increase in Q2

The world’s largest smoothie chain and the first health and fitness QSR brand of its kind, announced an 11 percent increase in same-store sales year over year at the end of Q2. In addition to its sales success, Smoothie King opened 20 new stores in the second quarter in existing states including Texas, Illinois, Georgia and Florida and debuted its first location in South Dakota.

“Our continued expansion and sales success signifies the increasing demand for our products and the strong trust our guests have placed in the smoothie King brand,” said chris Bremer, chief Development Officer. “We’re excited to bring more stores to existing and new

markets to positively impact lives and foster a sense of well-being within the communities we serve. t his rapid growth is a testament to the dedication and hard work of our team, and smoothie King remains steadfast in its mission to inspire people to live a healthy and active lifestyle, one sip or bite at a time.”

a s smoothie King enters Q3, the brand is looking to expand further in new and existing markets. smoothie King continues to seek experienced operators interested in growing their portfolio with a brand committed to providing products that inspire people to live a healthy and active lifestyle. single and multi-unit development opportunities are available,

as well as incentives for active-duty U. s military or veterans and for first responders, including law enforcement, firefighters, and emergency medical technicians.

smoothie King has repeatedly been recognized as a top franchise opportunity. www.smoothiekingfranchise.com.

80 Franchising M aga Z in E Usa veter A ns su PPL e M ent

alPhag raPhics recognizes high-achieving franchisees at 53rd conference

of franchise development. “ n either one can achieve success without relying on the other. Our annual conference gives us an opportunity to come together as a franchise family and work on strategies that help us all grow.”

Several awards were given out at this year’s conference, including:

• Franny: r ich s chepler, n orth c arolina

• Rising Star: Eric Johnson, Missouri

• Most Improved: Jim Ballew, texas

• Project of the Year: clare, Bill and s arah Meehan, Pennsylvania

• Community Impact: Barry and rita Wilson, s outh c arolina

• Top Overall Sales: lynn n elson, i daho.

AlphaGraphics, a leading franchisor of printing and marketing solutions, recently recognized its high-achieving franchisees while also discussing strategies for the future during its 53rd annual conference at Omni Shoreham Hotel in Washington, D.C.

“at alpha g raphics, our franchise owners and leadership team have a win-win relationship,” said Bill McPherson, vice president

“Our franchisees deserve all the recognition for their hard work and dedication to making alpha g raphics successful,” McPherson said. “While our conference is a chance to networking and work on strategies, it is also a great opportunity to recognize franchise owners who have achieved success over the past year.”

AlphaGraphics was founded in 1970, and the company began offering franchise opportunities in 1979. For more information, visit https://www.alphagraphicsfranchise.com.

s chool o F r ock sets sights to e xpand Music education in anaheim, california

School of Rock, the leader in performance-based music education with over 340 schools across 15 global markets, is looking to expand its presence in Anaheim, CA.

“We’re excited to announce our plans to bring the s chool of r ock experience to anaheim. With its lively music scene, close ties to the entertainment industry, and welcoming community, anaheim provides the perfect backdrop for aspiring musicians of all ages to learn and grow,” said r ob Price, cEO of s chool of r ock.” Our mission has always been to inspire through music education, and we look forward to becoming a part of anaheim’s creative environment.”

s chool of r ock provides students of all ages an exciting and engaging music education experience, which includes bass lessons, guitar lessons, singing lessons, drum lessons, and piano lessons. Drawing from all styles of rock and roll, s chool of r ock students learn theory and techniques via songs from legendary artists such as aretha Franklin, lenny Kravitz and led Zeppelin. With more than two decades of experience, s chool of r ock offers entrepreneurs the opportunity to quickly plug into a global brand

with a proven business model. t hrough the power of music, prospective franchise owners have the ability to positively impact the lives of their students and their community as a whole.

t he initial investment for a s chool of r ock franchise is approximately $395,800 – $537,400 including a $49,900 franchise fee. i deal candidates, or group of investors, will have a net worth of $350,000, of which $150,000 is liquid. additionally, U. s . military veterans receive a special discount on their initial franchise fee.

To learn more about School of Rock visit http://franchising. schoolofrock.com/

Franchising M aga Z in E Usa 81

s torm g uard helps homes Become More energy efficient with Metal roofing

Storm Guard – an innovative and community-driven roofing and construction brand – is working to make homes across America more energy efficient by installing metal roofing, as opposed to traditional asphalt roofing. t his summer has brought record-breaking heat waves, and with temperature averages continuing to rise, storm g uard seeks to help americans beat the heat.

“ standing seam roofs, the premium metal roof style, can decrease your energy costs significantly,” said r yan Engelbrecht, owner of storm g uard in s outhern Wisconsin. “ t hey reflect sunlight rather than absorb it, keeping your air conditioner from having to work as hard, and reducing energy consumption.”

standing seam roofs are very durable, and can last up to 50 years. With the ability to withstand winds over 100 miles per hour and resist damage from hail, homeowners are unlikely to need to replace these roofs.

Metal roofs are essentially maintenance free, and last a lifetime. Overall, property owners are more likely to receive a higher rO i, as metal roofing has a higher longevity, is more durable, and more energy efficient than traditional asphalt shingles.

Founded in 2003, storm g uard has since grown to serve property owners across 17 U. s . states. storm g uard not only serves to repair properties, but educate communities by providing expertise to help home and property owners navigate

o you h ave it ?

Ray Titus, Founder and CEO of United Franchise Group, a family of affiliated brands with more than 1600 locations spanning 60 countries, has launched a new book, It’s a quick read with great stories and examples from his successful 30+ year franchising career offering helpful tips for anyone looking to better themselves in their careers. In the book, Ray encourages readers to ask themselves if they have what it takes to be successful and if they want to find, IT.

r ay t itus, cEO of United Franchise g roup™ (UFg), the global leader for entrepreneurs, has elevated franchising from a career to a calling. his philosophies on growth, positive attitude, and family, influence the core values that have driven success

within the brands he has developed from conception to international expansion. r ay’s enterprising spirit was cultivated by a franchising legend, his father, r oy t itus, founder of Minute Man Press. in 1986 r ay founded signarama®, growing it into the largest sign franchise in the world. r ay applied his successful business model to other brands, laying the groundwork for what has become UFg , an established and respected community within the world’s franchising industry for nearly four decades. today, UFg affiliated brands and consultants operate in a variety of industry sectors, include over 1600 franchises in more than 60 countries.

Do You have it ?

the often confusing process of insurance aided restoration.

storm g uard is seeking self-driven entrepreneurs to help reach their goal of becoming the premier roofing contractor in the United states. t he initial franchise fee for storm g uard is $65,000 and the total investment ranges from $185,400$221,600.

To learn more about franchising opportunities, visit https://www. stormguardfranchising.com/

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d

We’re honored to serve veterans.

At SYNERGY HomeCare, we’re committed to providing veterans and their families with exceptional in-home care. And with the vast majority of our locations being contracted with the VA, we make it easy for veterans to use their VA benefits to get the quality in-home support they deserve.

Reliable & flexible home care assistance

Here are some of the many ways our experienced caregivers proudly serve veterans:

· Companion care

· Personal care / assistance with daily activities

· Disability assistance

· Recovery support for illness, stroke or surgery

· Memory care

· Light housekeeping, errands and transportation

· Medication reminders

· Meal preparation

· Assistance with mobility around the home

· Respite care for family caregivers

Respite support for military family caregivers

We understand that caregiving is a full-time job. If you’re a family caregiver to an injured, ill or wounded service member or veteran, we’re here to help. Our flexible approach to respite care can give family caregivers time to refresh and recharge, whether it’s for a few hours or a few days.

VA benefits that may cover home care services include:

VA AID AND ATTENDANCE: A benefit paid by the VA to eligible veterans, their spouses or surviving spouses in addition to a veteran’s basic pension.

HOUSEBOUND PENSION: A benefit paid by the VA to eligible veterans who get a VA pension and spend most of their time at home because of a permanent disability.

HOMEMAKER & HOME HEALTH AIDE CARE: A benefit for eligible veterans who need personal care services and help with activities of daily living. May cover the cost of respite care services to provide relief for family caregivers. Care is provided by organizations like SYNERGY HomeCare who are part of the Community Care Network, a network of VA-approved providers.

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SYNERGYHomeCare.com/veterans Proudly independently owned and operated. © 2023 SYNERGY HomeCare. All rights reserved.
Call us to find the home care solution that’s right for you.
877-432-2692

k arlos l azo - f rom a l ineage of a mbition to forging His own pat H

Taking the road less traveled is never an easy decision. It can lead to risk and uncertainty. However, with great risk comes a great reward. When it comes to being an entrepreneur, it’s critical to take that leap of faith and follow your dream.

That’s exactly what Karlos Lazo did when he decided to take a chance on himself and start his own business: Lube X-Press, the groundbreaking franchise offering speedy drive-thru oil changes for drivers on the go. As with most entrepreneurs, Karlos faced his own trials and tribulations along the way, but he never allowed his passion and dedication to waiver so that he could succeed in achieving his American Dream. So, what’s the story behind Karlos’ success?

hoW it started

Growing up, Karlos saw firsthand what it meant to be an entrepreneur. His father owned and operated an independent convenience store, where Karlos was able to gain meaningful hands-on experience learning the ins and outs of how to run a small business. While working for his father full-time, Karlos realized he had a different vision for his life, apart from the family business. And so, in prioritizing his business ambitions, he forged his own path to discover his individual identity

Karlos found value in making a positive impact on his community. He joined the local police force, where he ensured the safety of his neighbors by patrolling the streets and fostering constructive relationships with the residents of El Paso. Following his time in public service, Karlos dove into the banking industry. While working as a personal banker for one of the world’s largest banks, a client offered what Karlos considers to be a pivotal piece of advice: Work on selfimprovement and self-education to excel professionally and achieve personal goals. Karlos points to this advice as a turning point in his career and life. To this day, self-growth remains central to his personal brand and philosophy in life, resulting in building several successful companies.

In 2012, Karlos’s brother, Justin, reached out to him with a new business venture that opened the door for where he is today and allowed him to work alongside his family once again – the opening of the first Lube X-Press location.

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Karlos l azo c o-founder, Lube x- p ress

hoW it’s going

Together, Karlos and Justin worked in the pits for two years while building out their team. That’s when the Lazo brothers quickly realized they had an opportunity to create their own niche in the El Paso automotive market by implementing a new business model.

In 2016, they went all-in on the drive-thru service model.

The drive-thru oil change became the focus with other services as secondary. Today, Lube X-Press still focuses on oil changes, while additionally offering fluid exchanges for power steering, coolant, automatic transmission as well as cabin and air filter replacement at all 10 locations in and around El Paso.

In adopting the drive-thru style business model, Lube X-Press has accomplished an elevated experience that leaves guests impressed and excited to return. In fact, a true testament to Lube X-Press’s dedication to their customers is their inspiring Net Promoter Score (NPS), which measures customer loyalty to a brand. While the industry-average NPS is 76, Lube X-Press has a score of 90+, setting them apart from other brands in their industry while to solidifying them as a clear leader in customer service and satisfaction.

Where it’s headed

Karlos’ path of entrepreneurship has been far from traditional. Despite bumps along the way, he persevered. Finding lessons in whatever obstacles life threw at him,

Karlos has learned invaluable leadership skills necessary to guide Lube X-Press to a position of growing success with a cult-like following in El Paso for the last 11 years. The brand is honored to have been named as “Best Place to Get an Oil Change in El Paso” for three consecutive years while consistently receiving toprated customer satisfaction.

On the franchising side, Karlos and Lube X-Press are committed to providing the proper resources so franchise owners can find success. They’ve partnered with industry experts to develop a comprehensive set of tools and support systems, such as FranConnect - a software to streamline company-wide communication between corporate team members and franchisees.

Today, Lube X-Press is ready to take the next step of expanding into new markets. While continuously growing in their home market of El Paso, along with two locations currently in development in Phoenix, Lube X-Press has identified Houston, Dallas/Fort Worth, and Miami/ Fort Lauderdale as three ideal markets with great franchise potential.

With a goal to add 3 new shops to the brand’s portfolio by the end of the year, Lube X-Press is currently seeking both single-unit and multi-unit franchisees who possess a strong business acumen in addition to proficient communication, leadership, and management skills. With a proven business model in place and industry-leading margins, franchise partners can expect their initial investment to be anywhere from $260,750 - $396,000.

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“ While working as a personal banker for one of the world’s largest banks, a client offered what Karlos considers to be a pivotal piece of advice: Work on self-improvement and self-education to excel professionally and achieve personal goals.”

S CALING N EW H EIGHTS: Beans & Brews Coffeehouse’s Multi-Unit Franchise Success

In the crowded coffee and bakery cafe segment, Beans & Brews Coffeehouse is reaching new heights by successfully marrying quality and community engagement with multi-unit expansion.

Founded in 1993 by the Laramie family, the Utah-based franchise is a staple in its home state and beyond, thanks to its highaltitude roasting process and a menu that caters to health-conscious consumers.

a rich history rooted in Quality

Beans & Brews started its journey next to Salt Lake City’s Liberty Park, where the Laramie family introduced their highaltitude roasting technique. Roasting coffee beans at 4,400 feet above sea level enabled Beans & Brews to achieve a smoother, more intense flavor with reduced acidity — something that sets them apart from other brands. Over the years, the brand has maintained its focus on quality, offering a range of coffees, breakfast foods, sandwiches, sodas, teas, and various dairy substitutions.

“We don’t just brew coffee. We brew community. Our guests are our reason for getting up in the morning,” said CEO Jeff Laramie, who runs the company alongside his brother, COO Kevin Laramie. What truly distinguishes Beans & Brews from the competition is its unique mountain lifestyle and “come as you are” atmosphere. To drive traffic, the brand has embraced technology, investing in mobile payment and online ordering systems and partnering with food delivery services like Grubhub and DoorDash. At least four out of 10 restaurant operators were planning to invest in technology or equipment this year to boost productivity, according to the National Restaurant Association.

Beans & Brews prides itself on being community-minded. In 2022, it launched its Brew Good program, a charitable giving initiative that allows guests to vote on which local organizations should receive donations. The company’s focus on community engagement is not just lip service — it’s an integral part of its franchise model.

“We work to not only provide our guests with a great space to enjoy their favorite

cup of coffee, but we also give back to our communities and the charitable organizations that they’re passionate about,” Laramie said.

charting a course for e xpansion

The brand has seen significant growth since its humble beginnings, expanding to Idaho, Nevada, and most recently, Texas. Beans & Brews inked new development deals in San Antonio and Austin and plans to open 40 new stores in these regions. The Texas agreement was executed by Brame Holdings LLC, a group of successful multibrand franchise owners. Brame Holdings also franchises with Johnny Rockets, Round Table Pizza, and Fatburger.

Beans & Brews also awarded 29 other franchise agreements in Texas, New Mexico, Arizona, and Utah, with additional agreements in the works for Colorado, Idaho, and Wyoming.

“We’ve been in the coffee business for nearly three decades, and we have perfected not only our smooth highaltitude roast but also our business model,” Jeff Laramie said. “We’re focusing on steady growth to keep our neighborhood

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scott and Eric sutterfield

coffeehouse atmosphere as well as our ability to ensure that every guest who walks through the doors of a Beans & Brews Coffeehouse leaves happy.”

The brand’s aggressive growth push comes as traffic in the morning daypart surpasses pre-pandemic traffic levels. Restaurant visits at breakfast and the morning snack time increased in January by 13% compared to a year ago, and are up 3% versus three years ago, according to NPD Group.

As remote working continues to give the breakfast daypart a boost, the company recently expanded its menu to include plant-based energy drinks, seasonal recipes, and hot food items. Among the new features: The Blue Bird Energy Drink is a blend of natural, plant-based caffeine infused with blue raspberry and nutty almond flavors; Desert Twilight combines prickly pear and blue raspberry and offers a kick of natural caffeine.

a Bright Future

With a goal to award 30 licenses by the end of 2023, Beans & Brews is on an impressive growth path. Beans & Brews currently has 71 locations across four states and more than 50 locations in development. A high concentration of multi-unit franchisees indicates that those who invest in one store often see enough potential to invest in additional locations.

Scott Sutterfield opened his first Beans & Brews location in 2006. He currently boasts 10 locations and has another unit on track to open within the next few months. He plans to add four more coffeehouses as part of his development deal.

“Kevin and Jeff Laramie’s passion for coffee, commitment to being successful, and getting some key people into pivotal positions as they started to grow are the pillars of the brand’s success,” Sutterfield said. “Many of the people in these key positions began as baristas and have taken the opportunities provided to them and now help drive the brand’s success.”

As the brand continues its expansion push, Beans & Brews offers potential franchisees a robust, community-focused business model that has stood the test of time.

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FROM AIR FORCE S ER v ICE TO Z EN E NTREPRENEURSHIP: YogaSix owner Find S Balance in BuSine SS

as a Vice President. After her time in the military, Maglathlin sought a fitness modality that would match the rigorous workouts she performed during her military service. She discovered hot power vinyasa yoga, which helped her become stronger, manage back pain, and maintain her fitness level.

Lydia Maglathlin, an Air Force veteran and franchisee of YogaSix in Lake Ridge, VA is an excellent example of a veteran who has seamlessly transitioned from military service to entrepreneurship.

Maglathlin attended George Washington University where she majored in International Affairs and participated in Air Force ROTC. She commissioned as an Intelligence Officer and served on active duty for four years, later transitioning to the Air Force Reserves as a Defense Attaché in 2006. In 2008, while on assignment in West Africa, Maglathlin met her husband, a combat veteran and U.S. Army Special Forces Green Beret who retired last year after serving 25 years on active duty.

While still very involved in the Air Force Reserves, Maglathlin began working in government contracting with Kingfisher Systems Inc., where she currently serves

Yoga has helped Maglathlin in many different ways throughout the years and In 2020, while juggling four children between the ages of 17 and one, as well as her considerable corporate responsibilities mid-pandemic, her husband encouraged her to return to yoga to help manage stress. That’s when she discovered YogaSix, a boutique yoga brand with a network of almost 200 studios, offering a diverse range of heated and non-heated yoga classes, boot camp-style fitness sessions, and accessible meditation practices. The transformative effect that Maglathin’s first class had on her physical and mental well-being inspired her to develop her own yoga studio and bring the invigorating YogaSix experience to more Northern Virginia communities. Lake Ridge, with its deep military ties, is her first development target given the especially life-changing benefits yoga can have for military populations. Those who served typically suffer physical and mental distress at a higher rate than the general population, as evidenced by the veteran suicide epidemic.

Not only was Maglathin drawn to YogaSix because it could serve her personal commitment to veterans, but she saw how committed the brand was too. Since 2022, YogaSix has partnered with the Veterans

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Yoga Project (VYP) to support America’s heroes through the holistic practice of yoga. Veterans who have participated in VYP programs have reported improved sleep, enhanced concentration, and mental clarity, better anger and aggression management, and a greater sense of comfort within themselves.

As part of this meaningful collaboration, YogaSix has taken on the role of ongoing sponsor for VYP. Furthermore, YogaSix is committed to supporting VYP’s mission by hosting donation-based classes across its network of 200+ studios nationwide.

Aside from catalyzing an entrepreneurial journey, Maglathlin’s YogaSix experience has also vastly improved her fitness and helped her reconnect with her body after giving birth to a second child in 2019. She also introduced YogaSix to her husband, who suffers from physical pain and other stressors from his years of military service, as well as her oldest stepson, at the time a decorated high school wrestler.

“Yoga has served me in different ways throughout my life. It’s always been there. In my 20s, it helped me increase strength and achieve fitness goals. Later on, I used it as a way to relieve stress and rehab injury. After pregnancy, it was my pathway back to exercise and allowed me regain my strength and confidence. Yoga always meets you where you’re at,” said Maglathlin. “But what I love about YogaSix in particular is that the instructors and classes are truly top-notch and the brand is dedicated to making yoga accessible to everyone. It provides people of all fitness levels with a community where they can find relief, achieve personal growth, and reach their fitness goals.”

While starting a business can be a long and challenging process, Maglathlin has seamlessly transitioned into ownership thanks to her military experience and strong work ethic. YogaSix in Lake Ridge opened its doors in July, and despite still Meglathin still working full-time, the new studio has quickly made a remarkable impact on the Lake Ridge community, earning enthusiastic reviews from its members. What sets this new studio apart and contributes to its success is the diverse range of members it attracts. From individuals who have never tried yoga or engaged in regular exercise to seasoned practitioners with years of experience, the studio has become a welcoming space for everyone to discover the mental and physical benefits of yoga.

Maglathlin aspires to sustain this positive momentum by exploring the possibility of opening additional studios in the Northern Virginia area. Given the enthusiastic reviews received by the Lake Ridge studio and its swift, positive impact on the community, there is no doubt that potential future studios could also thrive. Coupled with her remarkable work ethic and business acumen, Maglathlin remains committed to offering community members a space to work out and alleviate stress, all while fostering new relationships among individuals from diverse backgrounds.

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f rom n avy v eteran to s uccessful ace Handyman s ervices

f ranc H isee:

Stanle Y Sanchez’S Journe Y o F d etermination

He is a first-generation business owner who dedicated 13.5 years of his life to the U.S. Navy, achieving the rank of a First Class Petty Officer, before venturing into the world of franchising. Since starting his franchise with Ace Handyman Services, Sanchez has seen massive success including seeing sales double in 2023.

from a modest background, Sanchez recognized he could either enlist in the military or face student loans for the foreseeable future. After 13.5 years in the Navy and achieving the honorable position of a First Class Petty Officer, Sanchez felt that it was time to embark on something new.

Determination is the #1 ingredient to fuel a successful career. Perhaps this is best showcased by Stanley Sanchez, an individual who embodies unwavering determination.

Born in the Dominican Republic, Sanchez and his mother embarked on a transformative journey when he was nine years old, first moving to the Virgin Islands and ultimately settling in Puerto Rico in search of a better life. Sanchez watched his mother work tirelessly in multiple jobs to support their family. Her resilience and strong work ethic left a lasting impression, and Stanley told himself he’d steer away from the conventional 9-to-5 grind to pursue meaningful opportunities.

At the age of 17, he made a pivotal decision to join the U.S. Navy. As a young man

He re-integrated himself into society by joining the corporate workforce, and spent nearly 3.5 years working as a hotel manager and a service manager at a car dealership, while always maintaining curiosity about starting his own business. Sanchez was confident in his leadership abilities due to his previous management roles and military background; however, Sanchez recognized his lack of business experience would hinder his ability to start something from scratch.

Franchising emerged as the ideal path for Sanchez, which is a great option for

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first-generation entrepreneurs, as it allows not only the freedom to run your own business, but the support of a nationwide corporation.

“I was searching for a business model and thought the franchise model would be the right way for me to go,” said Sanchez. “They help you throughout the process and if you have questions, you have somebody to talk to.”

When it came time to select a franchisor, Sanchez’s eyes landed on Ace Handyman Services. Having personally faced the frustration of finding a reliable handyman for household repairs, Sanchez recognized a gap in the market. Describing it as being the perfect timing, Sanchez goes on to say, “I was getting some repairs done at my house. The person who I had reached out to several times scheduled and didn’t show up...and I thought ‘that’s what we need, somebody who will actually show up.” What attracted him to Ace Handyman Services specifically was their incredible support system and the trusted and established reputation of the Ace brand. Fast forward to October 2023, Sanchez’s territory in Kitsap Peninsula, Washington has been open for a little over a year and a half. In that short period of time, his territory has had remarkable success. Sanchez adds that not only was their first year successful, but also his sales have even doubled in 2023.

While franchising does offer a more structured path, it comes with its own set of challenges. Starting any new business doesn’t come easy. Maintaining the consistency that many have grown to love and expect from a brand is no small feat, and customer expectations can be a heavy weight to bear. It is perseverance and determination that keep you going, and Stanley’s commitment to hard work is one of the driving forces behind his success.

“There’s a lot of learning,” said Sanchez. “The system is built for you to follow and there is a lot of support, but still, if you’ve never owned a business you still have to go out there and learn to do that step by step and you have to put in that work.”

Though there is no doubt that Stanley’s

own efforts, background, and dedication led him to accomplish what he has today, he also greatly attributes much of his current success to the time he spent in the Navy, which played a crucial role in his work ethic. He took the principles he had learned during his military service and applied them to his business model. “Make a plan, stick to it, and adjust when you have to. Try your best not to panic if something doesn’t go right, which you know, can happen a lot,” said Sanchez. His military discipline and adaptability became the foundation of his success.

He also gives credit to his mother for shaping his career. “She’s been a big influence in my life – from moving to new countries, to having multiple jobs, to taking care of me, she’s done a lot of work to make sure I have opportunities,” says Stanley. “If I drop the ball and don’t do something with this after all that she’s done, would I be letting all of that go to waste? That’s been the biggest push for me. She’s worked so hard.

My family has been very supportive of everything I’ve done, that support goes both ways.” Sanchez remains very close to

his family, and was even able to help them purchase their current home.

Whether you’re a veteran, a first-generation immigrant, or someone looking to start a new business venture, Stanley Sanchez’s story is living proof that if you have the right mindset, you can turn your dreams into a reality. Determination, hard work and a good support system are the keys to achieving success.

aB out ace h andyman s ervices:

AHS (Ace Handyman Services) is a national franchise and subsidiary of Ace Hardware. Each franchise provides and dispatches reliable and multi-skilled craftspeople who can efficiently complete over 1,162 household projects including drywall, painting, floors, and carpentry.

Ace Hardware purchased Handyman Matters in 2019, an existing handyman franchise founded by Colette and Andy Bell in 1998. At the time of acquisition, the company had 119 operating territories. Due to the brand’s pre-existing quality service and Ace’s national brand recognition, AHS exploded and is continuing to grow rapidly to over 379 territories.

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FROM B ATTLEFIELD TO H OMEFRONT: h ow a Place at h ome and m arine Veteran are r e Volutionizing Senior c are

When it comes to the senior care industry, there’s a unique opportunity that stands out not just for its business model but for its deep-rooted commitment to service—inhome care franchises. A Place At Home, a senior-focused home care provider, is that golden opportunity.

With over 50 Locations nationwide, the franchise provides more than 15,000 hours of care a week, helping over 650 people and employing more than 750 caregivers.

veteran Focused

What sets A Place At Home apart is its veteran-friendly approach, emphasized by its membership in VetFran and a 10% discount on the initial franchise fee for veterans. In addition to helping veterans start their own businesses, many A Place At Home locations, including those run by Scottsdale territory owner Alex Caudill,

prioritize caring for veterans. A Place At Home - Maricopa County is one of the largest service providers for non-skilled care for the VA Phoenix Health Care System. Caudill is a veteran himself, having spent 10 years in the United States Marine Corps.

“I’m not just a provider in the VA health system, but a patient, too. I understand what my clients are going through. I can walk veterans through getting benefits because I’ve been in their shoes,” said Caudill.

Caudill has seamlessly integrated his military experience into a successful business venture. His history with the brand is impressive: opening his first location in Scottsdale in 2018, expanding with two more in 2020, then recently acquiring all of Maricopa County. He now officially owns 18 territories and will soon open his fifth office location.

a life of service

Caudill’s military background is nothing short of remarkable. He enlisted in the

Marine Corps at 17 and served in the White House Presidential Detail under the Obama Administration. He was deployed to Afghanistan and then later joined the U.S. Marine Corps Infantry Reserves. His awards include the Navy and Marine Corps Achievement Medal with Combat Valor, among other recognitions.

From marine to senior care leader

After his military service, Caudill earned a B.S. in Business Management and took on various leadership roles in the healthcare industry, including skilled care, assisted living, and senior care. His experience of personally and professionally caring for seniors led him to A Place At Home.

“I wanted a senior care business executed in a way that allows the person to live their life on their terms,” said Caudill. “Everything about A Place At Home aligned with my mission.”

Caudill was just a 27-year-old from Wisconsin passionate about building a thriving senior care business when he

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began his franchising journey with A Place At Home. Shortly after connecting with A Place At Home co-founders Dustin Distefano and Jerod Evanich, Caudill purchased the Scottsdale territory and relocated.

“I knew nothing about the area or what I was doing, but I knew if I worked hard, I could make it work,” said Caudill.

While juggling the job transition and a new home, Caudill set a record for the fastest launch in the franchise system’s history. He then led A Place At Home - Scottsdale through a profitable first year in business, even beating out Distefano and Evanich’s first-year revenue totals at their location in Omaha, Nebraska. Revenue tripled in his second year of operation, and now, in his fifth year with the franchise, Caudill expects them to see upwards of an $8 million revenue increase.

“He was on top of it from the first day we talked, and he hasn’t stopped since,” said Evanish.

satisfied employees means satisfied clients

Caudill believes that focusing on his employees will translate to happier clients. He is doing this by providing his 200 employees, including caregivers, with a benefits package that hasn’t been seen before in the senior in-home care industry. The package includes competitive wages, health insurance, a discounted phone plan, a gym membership, payroll advances, increasing paid time off, bereavement, sick time, and discounted esthetician services.

“Once we implemented this benefits package, we blew up. We began getting the top caregivers in the area, resulting in the best care outcomes for our clients. Then reviews of the organization skyrocketed, and referrals went up,” said Caudill.

recognition within the franchise system reflects the location’s momentum and growth. In 2019, their first full year in business, A Place At Home - Scottsdale was recognized as a top-performing territory, with top client satisfaction ratings. Caudill was also named brand ambassador, someone who generates positive social reviews, creates community engagement, and fields validation calls.

Then, in 2020, for the second year in a row, A Place At Home - Scottsdale was named a top-performing territory, and Caudill earned the Founder’s Cup. This highly prestigious award is bestowed upon the most distinguished franchisee who has made major contributions to the brand and played a significant role in the organization’s success.

In 2021 and 2022, A Place At HomeScottsdale earned the top producer award, meaning the location earned the highest revenue in the system. Caudill said he’s gunning for top caregiver satisfaction scores this year.

Additionally, the franchise location is planning a partnership with a local school to pay for their caregivers to become certified nursing assistants. The whole concept of the benefits package and this new partnership is to take the budget for recruiting new employees and instead put it toward retaining and uplifting current caregivers.

the Future is Bright

With ribbon cuttings planned in the next six months for two new locations and an everexpanding service area, the future looks promising for A Place At Home - Maricopa County.

“It’s amazing to look at where we’ve been, but when looking ahead, there’s so much untapped potential in our community,” said Caudill.

a call to serve seniors

A Place At Home looks forward to welcoming more veterans searching for a franchise opportunity that aligns with their values, skills, and desire to serve. With its veteran-friendly incentives and a proven track record of success, it’s the perfect opportunity for them to continue their life’s mission of service. Visit aplaceathomefranchise.com to learn more about the next steps.

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Caudill and A Place At Home - Scottsdale’s

lo

m arc H ing for a c ause:

CAl BuSIn ESS oW n E r/ vE t E r An rAISES Mon EY For FAMIlIES WI t H C HIlDH oo D C An CE r

Cinch I.T. - one of the fastest growing I.T. service providers in the nation - hosted its 3rd annual 100-Mile Ruck March Challenge in July to help benefit families dealing with childhood cancer.

Former U.S. Army Ranger, President of Cinch I.T., and Princeton Massachusetts resident, Rick Porter was at the helm of the operation. The event took place from July 20th to July 23rd in neighboring Worcester and collected donations during its nightly events from participating athletes and volunteers. 100% of the money that was raised has been donated to Why Me & Sherry’s House, an organization dedicated to providing love and support services to families with childhood cancer. Why Me & Sherry’s House is the vision of thirteenyear-old Sherry Shepherd and the promise kept by those who loved her to keep her dream alive. This year’s event has raised

over $180,000 in donations beating last year’s achieving $140,000. The donation link will be open until the red-carpet premier of the documentary film, which is slated to release in the fall of 2023.

The 100-Mile Ruck March Challenge is a military-inspired event, where a small group of 46 athletes rucked (hiked with a weighted rucksack) 25 miles a day for four days. Each competitor camped out on the farm of a local brewery and continued the march each morning at sunrise. Athletes carried everything they needed for the four-day event on their backs as they navigated the 100-mile course, cooked their own meals, set up and broke down their own camps each night, and tended

to their feet and bodies, all in an attempt to earn the coveted 100-Mile Ruck March Finisher Medal. At the end of each day, individuals would come out and support the ruck athletes by joining the competitors at a different brewery to toast their accomplishments and encourage them to ruck on. The three participating breweries; Milk Room Brewery, Stone Cow Brewery, and Oakholm Brewing, all helped by offering their hospitality and providing an area for the competitors to camp, making the entire event possible.

New to the event this year was a Kid Ruck Event that was held for boys and girls, ages 6-17, who were tested on their endurance by completing as many one-mile loops

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on the Seven Saws Brewery trails as they could during the allotted time. The Kid Ruck Event invited and expanded an entirely new audience of participants to try and compete amongst themselves all for the cause of supporting other children battling cancer.

“This charity holds a special place in my heart,” said Porter. “When you speak with the selfless individuals who have created and run Why Me & Sherry’s House on a daily basis, you can’t help but be in amazement at what they’ve built. When I hear the words spoken by the families whose lives have been touched by this remarkable organization, I realize that the struggles and difficulties we will face during this ruck march aren’t even a fraction of the battles these families go through every single day. Their strength and courage and love for their children is awe-inspiring, and I feel so blessed to have this opportunity to support them in some small way.”

One of this year’s participants of the 100Mile Ruck March Challenge, Patrick Flynn had this to say about his experience and the impact the event has had on his life: “There are a couple of reasons why I’m doing this Ruck March, the first one is for me. I’ve struggled with my weight, and I want to do this for my own personal health and to set a challenge to keep me accountable. But there are more reasons than that. If anyone has ever been touched by cancer, then you know what it does to your family, especially when it happens to children. My father had cancer and while he was waiting for his treatment, he would see

little kids come in, and he would tell me about the perspective it gave him. He had 58 years of life watching these kids who were being robbed of their childhood. That always resonated with me. So, if there is some way, I can make someone’s life better during this Ruck then it will be worth it, I feel I’d be selfish not to do it.”

Despite the challenges and exhaustion faced by competitors along the way, the event was a great success. Through thick

and thin, the athletes who participated in the 100-Mile Ruck March are extremely grateful for the opportunity to participate, knowing that their efforts will benefit those families enduring a much more difficult challenge associated with pediatric cancer. Porter is grateful for this year’s participants and is excited to continue the tradition next year. For more information on the 100Mile Ruck March Challenge and to donate, visit https://100mileruckmarch.com/.

Founded in 2004 and franchising since 2019, Cinch I.T. is a managed computer and I.T. support brand that provides businesses with an enterprise-level I.T. department for less than it would cost a business to manage their I.T. in-house. Today, there are 13 locations across seven states, and the brand is continuing to grow every year. The brand provides remote and on-site computer support, and services include I.T. support plans, network security, backup/ disaster recovery, cloud computing, cybersecurity software, tech consulting, and more.

For more information, visit https://cinchit.com/.

Franchising M aga Z in E Usa 95

FR OM THE AIR FORCE TO H UNTINGTON LEARNING C ENTER: s teve Moore’s Journey In

s h APIng Br I ght futures

In the heart of California, Maryland, where the community thrives, one man’s journey stands as a testament to the transformative power of dedication and service.

Meet Steve Moore, a distinguished veteran who has seamlessly transitioned from a 37-year career split between the Air Force and the aerospace defense industry, and more recently to a new calling - franchise ownership. Together with his wife, Tari, Steve assists in operating a thriving Huntington Learning Center, a place where dreams take flight and where success stories are written.

Tari and Steve’s Huntington Learning Center sees students succeed at all levels. One instance involves a young man who initially scored 1120 on his SAT. With his unwavering determination and guidance from Steve and other tutors in their center, he achieved a remarkable score of 1540 and earned a

full Navy ROTC Scholarship. This young man’s success was a testament to the value of education and the investment made in him under Steve’s leadership. Additionally, Steve shared the story of a former Navy servicewoman who aspired to become a Marine Corps officer. She

came to Huntington after her military service, having worked at a Navy base as a program officer. Steve’s support and expertise helped her achieve the score she needed on the Armed Services Vocational Aptitude Battery (ASVAB) test, allowing her to become a Second Lieutenant in the Marine Corps.

96 Franchising M aga Z in E Usa fr A nch I see I n Act I on: Huntington Learning Center veter A ns su PPL e M ent

Steve’s decision to join the Huntington family is deeply rooted in his commitment to serving his community.

His wife, a once elected official in Northern Maryland, played a crucial role in this decision. Together, they were drawn into the fight against drug addiction, a significant issue plaguing their county. Their involvement in overdose treatment initiatives, in collaboration with law enforcement and county officials, showcased a genuine desire to help people in their community.

Recognizing the need for prevention alongside treatment, Steve and his wife turned their attention to education. They understood that a strong educational foundation could prevent many young minds from falling into the trap of drug addiction. Huntington’s values, goals, and mission deeply resonated with their vision. After his remarkable career in the military and the aerospace defense industry, Steve made a significant pivot. Today, while running their Huntington Learning Center alongside his wife, Steve also serves as a full-time Professor of Program Management at Defense Acquisition University (DAU), sharing his knowledge and leadership with the next generation of DoD acquisition personnel. Steve emphasizes that for him it is about the rewarding challenges and the satisfaction of witnessing students of all ages transform their lives and set themselves up for success.

In essence, Huntington Learning Center not only equips students with the academic knowledge needed to excel in the

classroom but also empowers them with the life skills and confidence required to succeed in the broader spectrum of life. Through personalized instruction, a commitment to individual growth, and a focus on building strong foundations, Huntington prepares students to embrace challenges, overcome obstacles, and emerge as confident, capable, and successful individuals.

Steve’s military experience has

undoubtedly shaped him into a better leader, a quality he brings to his role as a franchise owner. The rigorous training and education he received in the Air Force instilled in him the qualities required to lead effectively. By imparting these values to his students and staff, he exemplifies Huntington’s mission to give every student the best education possible, ensuring that every individual has the opportunity to excel and reach their full potential.

Franchising M aga Z in E Usa 97
“ Steve’s decision to join the Huntington family is deeply rooted in his commitment to serving his community. His wife, a once elected official in Northern Maryland, played a crucial role in this decision.”

PENN S TATION E AST COAST S UBS S EES ACCELERATED D E v ELOPMENT: h ow the Brand

uSe S a targeted i nitiati V e and Four Pillar S oF

FranchiSe g rowth

On the last day of August, a groundbreaking ceremony was held for a new Penn Station East Coast Subs in North Carolina. It’s one of many locations the franchise opened in 2023, and one of dozens opened in the last three years.

The brand, known for its hot grilled subs, made-to-order fresh-cut fries, and freshsqueezed lemonade, is also known for its impressive growth as of late.

That day in August, Eric Fairbanks broke ground on his newest Penn Station East Coast Subs restaurant. It’s one of a handful of locations he owns in North Carolina. He opened his first Penn Station in Boone, North Carolina, in 2018. Fairbanks has since acquired two more locations, built a fourth, and has three leases under negotiation.

“My goal in franchising has always been to not only better myself and my family, but to see the people I work with have the

opportunities to grow, learn, and better themselves as well,” said Fairbanks. “The Penn Station system is centered around developing that ownership mentality from top to bottom and has tons of systems in place to help develop owner-operators.”

Fairbanks has been able to grow his franchise portfolio alongside Penn Station, Inc.’s own progress. Over the past three years, the sub-sandwich franchise has seen growth snowball due to its strategy. In 2022, eight new Penn Station East Coast Subs locations opened their doors to serve up hot-grilled subs. This year, the brand expects to end the year with 14 new locations open; Fairbanks’ new location in North Carolina was just one of those.

“Our renowned sandwich franchise has experienced a deliberate and consistent expansion that is now gaining momentum,” said Craig Dunaway, Penn Station East Coast Subs Chief Operating Officer. “Central to our strategic growth has been our targeted marketing approach. We’ve concentrated our efforts on markets across 14 states.”

• Penn Station East Coast Subs deployed a Target Growth Area Development Incentive Program in 2021. The program drove rapid growth and expansion in certain markets the brand marked with high-growth potential. Franchisees who take part in the program receive financial incentives for each store under their development agreement, including: 50% off initial franchise fee: The initial franchise fee is cut in half to $12,500 instead of $25,000.

• Royalty waiver: No royalty fees for the first six months (180 days) from the opening date. Standard royalty structure applicable thereafter. These incentives enable franchisees to jump-start their entrepreneurial journey with confidence, a reduced financial burden, and an enhanced support system. Fairbanks was able to utilize the incentive program in North Carolina, one of Penn Station’s targeted states. The program helped catapult his franchising group to multi-unit ownership. He said the first six to nine months of opening any restaurant

98 Franchising M aga Z in E Usa
fr AnchIsee In ActIon: Penn Station East Coast Subs veter A ns su PPL e M ent

can be a time of high pressure and work to grow sales, but the incentive program and support from Penn Station helped ease the risk and increase the reward of opening a new business.

“We did utilize and benefit from the incentive program,” Fairbanks said. “The incentive takes some of the financial pressure off and also affords us the ability to spend more dollars on developing, sourcing, and retaining staff. It also gives us a little cushion with our food and marketing budgets.”

the Pillars of effective Franchise Brand growth

The franchise’s brand growth isn’t a coincidence. It’s a result of a harmonious meshing of key factors. Penn Station’s expansion is a multi-faceted approach with four main pillars:

• Solidifying operations

• Selecting the right franchisees

• Training and support

• Marketing and brand recognition

Part of the brand’s growth strategy is based on logistics: 95% of Penn Station restaurants are within 350 miles of the brand’s corporate headquarters in Cincinnati. This ensures more efficient supply chain networks, timely product delivery and better operational oversight. Since the incentive program was implemented in 2021, Penn Station East Coast Subs has awarded 45 locations within the focused 14 states. The program, along with the sustained support and training from Penn Station, is helpful for both new and experienced franchisees, like Fairbanks.

Penn Station East Coast Subs Target Growth Area Development Incentive Program Focus States

• Alabama

• Georgia

• Illinois

• Iowa

• Kansas

• Michigan

• Mississippi

• Missouri

• Nebraska

• North Carolina

• Pennsylvania

• South Carolina

• Tennessee

• Virginia

To learn more about franchising with Penn Station East Coast Subs and the Target Growth Area Development Incentive Program, visit penn-station.com/franchise.

aB out Penn s tation

e ast coast su Bs: Jeff Osterfeld started the award-winning sandwich chain in 1985 in Dayton, Ohio. Three years later, he sold his first Penn Station franchise.

Today, there are more than 300 Penn Station East Coast Subs franchises in the U.S. serving high-quality products grilled and baked to perfection.

Franchising M aga Z in E Usa 99

Beans & Bre Ws co FFee house

Beans & Brews coffee h ouse has been around since 1993, when the l aramie family opened shop next to s alt l ake city’s beloved hangout, liberty Park.

t he family refined the process of high-altitude roasting™, which required special tweaks just like high-altitude baking. t hey soon got the process just right, and they built a reputation for uniquely smooth coffee in a friendly neighborhood setting. Beans & Brews—or “Beans,” as friends call us for short—is now a staple around Utah and its friends, idaho and nevada.

t he l aramie family still owns and operates our headquarters, and many baristas from our earlier days have grown into senior roles as managers, directors, and VPs. t hey carry on our best

Business Finance d e P ot

Business Finance Depot specializes in packaging equipment leases and sBa

Express Working capital loans for start-up and existing businesses.

Our main clients are franchisors seeking financing for their new franchisees and manufacturers seeking financing for their equipment purchases.

c layton k endall

clayton Kendall provides a simple, easy to use e-store platform that connects your franchisees to our integrated front-to-back inventory management system. Our system controls the creation, production, fulfillment, distribution and shipping of all your marketing and sales

comet c leaners

Franchise g rou P, llc

Become a part of the largest family-owned dry cleaning chain in the Usa through our franchising opportunities. Be your own boss, feed that entrepreneurial spirit, do business that not only helps individuals but your community as a whole. comet cleaners and l aundry services is here to help you help others. Our 60 years of brand history speaks

d ry Bar s ho P s Franchising

Drybar is an innovative concept in the multi-billion dollar beauty industry and as the world has changed so much so fast, there has never been a better time to make your entrepreneurial dreams come true! Drybar has taken the country by storm with a refreshingly simple concept: provide amazing blowouts, in a fun and beautiful environment, at a great price. life is too short not to do something you love!

Drybar is more than just beautiful hair in about 45 minutes. it’s the experience, the happiness and the confidence women feel after a fresh dose of Drybar!

traditions and work to create new ones too. Meanwhile, around the region, locally owned franchises brew up our beloved recipes for their own neighbors. Our guests are our reason for getting up in the morning. We love greeting regulars with their favorite drinks, made just the way they like ‘em. and we dig getting to know newcomers and welcoming them to the Beans community. come in for a cup, alone or with a friend, and make yourself at home. and let us know how we can make your day a little brighter—whether it’s adding extra whipped cream or it’s donating a gift basket to your little-league fundraiser. cheers, and stop by soon.

contact: Kim Falk

Email: kfalk@beansandbrews.com

Our company also works with sBa 7(a) lenders, alternate financing sources, crowd funding financing sources and companies that specialize in using retirement funds to capitalize a new business. Please visit our website for more information.

Website: www.businessfinancedepot.com

Email: paul@businessfinancedepot.com

Phone: (800) 788-3884

contact: Paul Bosley

materials including uniforms, signage, branded merchandise and print collateral. clayton Kendal is the single source marketing solution for dozens of national franchises.

contact: Dan Broudy, cEO

Email: dan@claytonkendall.com

Phone: 412-798-7120 (1-888-799-4757)

Website: claytonkendall.com

for itself when it comes to customer loyalty and trust. We are an easy and straightforward business to learn, allowing you more time to spend focusing on profits than building business expertise.

For more information: contact: Jack D. g odfrey Jr.

Phone: 888-461-3555

Email: franchising@cometcleaners.com Website: cometfranchising.com

in addition to the strong brand and customer experience established by Drybar you will benefit from the infrastructure of being part of WellBiz Brands, inc. a best-in-class franchise platform specializing in beauty and wellness concepts with nearly 1000 locations, WellBiz Brands, inc has developed resources to help you every step of the way!

For more information please contact Kelli schroeder at: Ph: 303 663 0880

E: leads@Drybarshops.com

https://www.drybarshops.com/franchising/

Franchising M aga Z in E Usa 101 fr A nch I se & serv I ces DI rectory

Fastsigns®

now more than ever, businesses look to Fastsigns for innovative ways to connect with customers in a highly competitive marketplace.

Our high standards for quality and customer service have made Fastsigns the most recognized brand in the industry, driving significantly more traffic to the web than any other sign company.

We also lead in these important areas:

• #1 Ranked Sign Franchise in Entrepreneur Magazine Franchise 500 three years in a row

• Franchise Business Review FBR50 Franchisee Satisfaction award 2006-2015

Fa Zoli’s

Founded in 1988 in lexington, Ky., Fazoli’s owns and operates nearly 220 restaurants in 28 states, making it the largest premium Qsr italian chain in america. Fazoli’s prides itself on serving premium quality italian food, fast, fresh and friendly. Menu offerings include freshly prepared pasta entrees, subs, salads, pizza and desserts – along with its unlimited signature breadsticks. Fazoli’s offers dynamic build outs, digital-forward infrastructure and multiple revenue streams that provide a strong hedge against inflation. named a recession-Proof Franchise by Franchise Business review, Fazoli’s is a stable opportunity that’s stood the test of time and is backed by multi-

g enerator s u Percenter

g enerator supercenter is the #1 seller of g enerac generators, and this allows you to enter this emerging market with instant brandname recognition that is associated with quality and reliability.

People know our brand name and trust the brand products that we offer. g enerator sales are part of a growing industry that appeals to both the public and private sectors.

grease monkey

Founded in 1978 and part of the Fullspeed automotive® family of brands, grease Monkey® has grown to more than 500 centers internationally with operations in the United states, china, colombia, Mexico, and saudi arabia. t he brand has flourished, thanks to a commitment to customer service, innovation, and driving strong rOi for franchisees.

One reason grease Monkey is a great business opportunity is because nearly everyone in america drives, and more than 99% of the vehicles on U. s roads need regular oil changes. americans cumulatively drive about 3.2 trillion miles per year, and americans are keeping their

h onest aB e r oo F ing

since 2007, honest abe roofing has been installing, repairing, and maintaining residential and commercial roofs. Within just 5 years of franchising, har has expanded into over twenty locations.

honest abe roofing has been awarded Entrepreneurs top 500 Franchises of 2022, and Qualified remodeler’s top 500 Franchises of 2023.

Founded in the small town of terre haute, indiana, Kevin newton launched his small-town business and slowly gained customers from his friendly demeanor

• Franchise Research Institute World Class Franchise 20112015

• Franchise Research Institute #1 Rated Sign & Graphics

Franchise 2014-2015

• CFA Franchisees’ Choice Designation 2004-2015

• FASTSIGNS is one of only a handful of franchises approved for $21 million in sBa financing for approved franchise candidates Fastsigns has over 400 markets approved for development in the Us and canada and is also seeking Master or area Developer expansion in markets worldwide. For more information: Phone: 1-214-346-5679

Email: mark.jameson@fastsigns.com

Or visit our Website: www.fastsigns.com

generation owners. With less operational complexity than typical Qsr franchises, strong drive-thru sales and a defensible and differentiated concept, Fazoli’s provides a great development alternative to other quick serve restaurant options. Fazoli’s is a winner of Fast casual and steritech’s 2020 Excellence in Food safety award and ranked number seven on Fast casual’s “ top 100 Movers and shakers” list in 2022. additionally, it was named to technomic’s “ top 500 chain restaurant report” in 2022, selected as one of the “ top 50 g lobal Fast casual innovators in 2021” by Foodable, a “ top 200 Franchises in 2021” by Franchise Business review, and an Entrepreneur 2018 “Franchise 500.”

By becoming a g enerator supercenter home services franchise partner, you can benefit from our impeccable reputation, established business model, customer service network, and proven experience in the power supply industry.

For more inforamtion:

contact: glenn leingang

Phone: 281-251-6100

Email: glenn@generatorsupercenter.com

Website: generatorfranchise.com

vehicles longer than ever before. according to research conducted by s &P global Mobility, the average age of light vehicles in the U. s. rose to an all-time high of 12.2 years in 2022. t his is the fifth straight year the average vehicle age in the U. s. has risen. Drivers understand that to extend the life of their vehicles, routine maintenance is a must.

Even if you don’t have automotive repair experience and are simply exploring the industry because of its stability and strong margins, you can be assured that you will be backed by a large franchise support team dedicated to your success. We provide training, marketing support, and a wide range of tools to help you find customers and serve them well!

and skilled roofing craftsmanship. Within a few years, newton took initiative to grow his small business into something bigger, and better. Upon this new direction, his business took off, and honest abe roofing began growing into a large corporate roofing franchise, with its one-of-a-kind small-town feel. since opening, honest abe roofing has never stopped growing!

contact our VP of Franchise, Brian Kiefer, at brian@honestaberoofingfranchise.com to learn how you can become a leader in the roofing industry. https://www.honestaberoofing.com/

102 Franchising M aga Z in E Usa
fr A nch I se & serv I ces DI rectory

i mage o ne usa

image One Usa is a commercial cleaning services business. t he image One franchising model was formed on the principles of transparency, training, and top-notch financial and customer service support. it is regularly recognized as a top franchise by third-party franchise and business publications, including cnBc.com, Entrepreneur. com and Franchise Business review.

image One franchisees work for themselves in a unique relationship with the franchise company. image One provides them with customer support for their business, ongoing training, along with assistance with billing, equipment and sales training. image One

k umon n orth a merica i nc.

high school math teacher toru Kumon developed the Kumon Method of learning more than 60 years ago in Japan, when his son was struggling with second-grade arithmetic.

realizing that a strong foundation in the basics-addition, subtraction, multiplication and division-was essential for higher-level math, Kumon created a series of math worksheets for his son to work on after school.

m c m illan P llc

McMillan Pllc is an innovative law firm focusing on commercial real estate law, financial services, and business law.

Our attorneys are licensed in north carolina, south carolina, g eorgia and tennessee, and serve our clients from the firm’s charlotte and charleston offices.

We represent tenants in commercial lease negotiations and are particularly attuned to the

n erds to g o

Build a future with the computer service industry pioneers and accomplish your business dreams with NerdsToGo!

computers, handheld devices, tablets, and mobile phones are all things that only continue to grow and change the landscape of the technology industry in the 21st century. t hat is why nerdsto g o is such a lucrative concept. With businesses, homeowners, and individuals continuing to rely

n ext h ealth

next health is your partner for vitality, longevity, and personalized health. We believe health is not the absence of disease. health is the abundance of vitality.

t he next health journey is a medical, data-driven approach empowering you to live healthier, longer. conveniently offering the latest in technology and medical services in a vibrant atmosphere with white glove hospitality, next health Members and guests can enjoy: naD t herapy, iV t herapy, cryotherapy, infrared t herapy, hyperbaric Oxygen

provides necessary training, tools and support to help franchise affiliates build their business, including teaching franchisees the latest cleaning techniques and empowering them with insights on best-in-class equipment and technology. Ongoing training is delivered both at image One’s corporate headquarters and onsite at existing client locations to ensure that franchisees continue to grow their own businesses.

image One has commercial cleaning franchise locations covering chicago, cincinnati, Dallas, Denver, Detroit, Fort Myers, nashville and Orlando. Franchise territories are available nationwide.

For information on the franchise, visit http://imageOneUsa .com

With daily practice, Kumon’s son gradually expanded his mastery of mathematical skills and by sixth grade was able to solve differential equations and integral calculus problems.

today, at locations throughout north america, Kumon franchisees apply this method of daily practice and self-paced advancement to children’s math and reading skills.

Phone: 201-928-0444

Website: Kumonfranchise.com

specific needs of franchisees. Our founder, shawn McMillan, began his legal career over 20 years ago and has represented small businesses to national corporations in the commercial lease space. McMillan Pllc prides itself on providing legendary service at fair rates.

For more information contact shawn McMillan at: Phone: (980) 585-1260

Email: shawn@McMillanpllc.com

Website: https://mcmillanpllc.com/

on technology, handling the repairs, computer service and support, and other computer services that can accompany a technologically based society seems like second nature. t his means franchise owners can tend to the high demands of a reliable customer base and reap the financial benefits by taking advantage of a constantly innovative, inventive, and lucrative industry. contact us today to learn why nerdsto g o is one of the fastest growing computer service and technology franchises in the United states!

t herapy, hormone Optimization, Ozone t herapy, and aesthetics.

a s a one-stop shop of premium wellness services and technology, next health gives you the tools you need to live your healthiest life. Our experienced medical team empowers you to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. We take health to the next level.

For more information contact Vanessa Kekina at: Phone: 310-295-2075

Email: marketing@next-health.com

Website: www.next-health.com

Franchising M aga Z in E Usa 103 fr A nch I se & serv I ces DI rectory

ohm Fitness

OhM Fitness is a franchise that provides a revolutionary fitness experience using wireless electrical muscle stimulation (EMs) technology integrated into a small group setting.

t he EMPower suit allows customers to complete an intense 2–3-hour workout in just 25 minutes. it is a low-impact workout that puts minimal stress on the joints, ligaments, and muscles, making it suitable for all fitness levels. OhM Fitness is the first fitness franchise to offer this wireless EMs technology in a group setting.

r emedy sPa & salon s uites

remedy spa & s alon suites first opened its doors in atlanta, g eorgia in 2018. a s an attempt to enter the highly profitable health and beauty industries, remedy spa & s alon suites came equipped with 22 fully leased salon suites. to date, they have opened three locations through Metro-atlanta.

amenities and perks to leasing include: 24/7 access, private upscale studios, spacious single/double suites, private parking, valet parking and premium fixtures, finishes and appliances.

Franchisees will obtain access to the brand, tested and proven processes and support, purchasing power and distribution

southern steer butcher

Founded in 2013 by greg snyder, southern steer Butcher was designed to be a trusted source for customers to feel confident in their selections after each and every visit.

t he story all started after greg made a visit to a similar style shop while traveling and recognized this level of butcher shop was lacking in his own hometown of clearwater, Florida. From then on, greg set his sights on filling this need in his community and began work on launching southern steer.

Each location offers a wide selection of premium meats, sides, desserts, craft beers, and wine. in addition to the variety of products, the brand also offers pre-assembled

ssc P m anagement, i nc.

sscP Management, inc. is an award-winning, familyowned and operated management company with a portfolio of high-profile restaurant brands and real estate holdings.

t he Dallas-based company is a leader in the restaurant industry with established, high-profile brands such as the 300-unit cici’s Pizza brand, 44 sonic Drive- in locations, 80 applebee’s locations, the roy’s hawaiian fusion chain, and JMc Distribution. t he management company also owns a diverse real estate portfolio with more than 100 assets that includes shopping centers, medical office buildings, industrial, and multi-family properties across the United states. sscP Management’s real estate practice focuses

t he technology helps individuals work their muscles more effectively than with conventional workouts, producing better results in less time. OhM Fitness is ideal for health enthusiasts looking for real results without enduring the high-intensity stress of hiit training. it is also a perfect fit for those in recovery or fitness newbies, as well as busy parents and professionals. it doesn’t produce damaging cortisol spikes associated with stress, making it ideal for everyone.

contact: Doug Payne

Phone: (480) 582-2900

Email: franchisees@ohmfitness.com

Website: www.ohmfitness.com

chains, cooperative marketing, new product research, development and roll-out, experienced training staff, and continuing training and education.

Franchising opportunities are available to entrepreneurs and investors in all industries but will be particularly appealing to health and beauty enthusiasts. remedy spa & s alon suites already has an established market presence and substantial market penetration in atlanta. From this successful platform, the company is looking to expand the brand in select key areas domestically.

www.remedysalonsuites.com/franchise remedysalonsuites@gmail.com

meal packs. Every meal pack contains 5 meals with all of the required ingredients for each dish, all that’s left is to prep, serve, and enjoy.

For those looking to be a bit more involved in the meal prep process, southern steer also offers prep classes. t he classes are designed for each participant to fully prep and pack 10 meals, each serving a family of 4-5. continuing to be a hit among customers, with many returning to the classes again and again to prep delicious meals for the whole family, and maybe learn a thing or two in the process.

For more information about southern steer Butcher’s franchising options, please visit https://southernsteerfranchise.com/

on portfolio purchases, individual purchases, multi-family investments and retail properties. led by President chris Dharod, the company’s primary objective is to strengthen the communities it invests in and provide second-to-none service through all its business ventures. sscP is looking to significantly increase their holdings as they build a larger presence in the commercial real estate world, focusing on acquiring retail and additional multifamily properties nationwide

contact: Kerry a ssa, Director of real Estate: 214-926-4873 (Kerry’s cell) or 972-644-9494 x 128

(real Estate general box)

Email: kassa@sscpmanagement.com

Website: www.sscpmanagement.com

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synergy h ome c are

sYnErgY home care is the fastest-growing national franchisor of home care services with over 200 franchises operating in more than 450 territories across the U. s t he company provides a broad range of non-medical services including personal care, companion care, memory care and specialized care for individuals who are living with physical

t he e ntre Preneur’s s ource

Established in 1984, t he Entrepreneur’s source® is north america’s leading career Ownership coaching™ franchise dedicated to empowering those who yearn to be self-sufficient and want to take control of their lives by finding a pathway to help them achieve their income, lifestyle, Wealth and Equity goals.

t he Entrepreneur’s source® has grown

t he g oddard s chool

g oddard systems, llc, is the manager of t he g oddard school® franchise system. t he g oddard school is the acknowledged leader in the premium early childcare and education market segment.

t he g oddard school has been consistently named one of the top childcare franchises in the United states by Entrepreneur Magazine and one of the top 200 franchise systems (in worldwide sales) by Franchise t imes.

children learn best through experience. For 35 years, t he g oddard school has employed

t he red c hick Z

We’ve Done the heavy lifting

for You

We know the restaurant business and have done our homework. From the homestyle kitchens of nashville to t he red chickz restaurants that will be popping up everywhere, we’ve created something really special in an untapped, sizzling market. We make it simple. Our team has worked our tails off to create a superior business model that is streamlined and simple to operate. We designed

n erds to g o

WellBiz Brands, Inc. is a category leader in experience-based businesses that change lives.

With five separate franchise brands, amazing l ash studio®, Drybar®, Elements Massage®, Fitness together®, and radiant Waxing™ and more than 900 locations, we help build profitable businesses by franchising emerging, growth-oriented consumer brands that

or developmental disabilities, chronic health conditions or recovering from illness or surgery. no matter what each person’s circumstances are, sYnErgY home care steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward.

For more information please contact Mike steed at: 888-578-5357 mikesteed@synergyhomecare.com sYnErgYhome careFranchise.com

continuously since it started franchising in 1998 and continues to lead the $1.5 billion business coaching franchise market in north america.

t he Entrepreneur’s source® network of career ownership coaches offer coaching to individuals seeking alternate career possibilities outside of the traditional job market.

For more information about t he Entrepreneur’s source, please visit entrepreneurssource.com.

academically endorsed methods to ensure that children have fun while learning the skills they need for long-term success in school and in life.

t he g oddard school serves more than 90,000 students from six weeks to six years old in more than 600 g oddard schools in 37 states and Washington, D.c

to learn more about t he g oddard school, please visit g oddardschool.com.

For more information about t he g oddard school franchise system, visit g oddardschoolFranchise.com.

this with systems and growth in mind, so you can become the next proud owner of a t he red chickz restaurant franchise with ease.

an investment in a restaurant franchise like t he red chickz is an excellent way to break into the foodservice business or expand your already existing restaurant portfolio. We seek qualified business owners who understand or appreciate the restaurant industry and are fired up about our brand.

www.theredchickz.com

offer exceptional, service-based experiences through recurring revenue models.

Our vision is to establish a sustainable growth plan for each independent brand, and use our value-adding platform to extend to additional brands.

We do this work because we believe in making life better and building profitable experiencebased businesses in spaces that can’t be delivered online.

Franchising M aga Z in E Usa 105 fr A nch I se & serv I ces DI rectory

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