Background The ITC-ILO is the training arm of the International Labour Organization (ILO). The Centre identifies, packages and disseminates the best thinking and practice concerning the world of work. Among its areas of practice, the Centre has developed considerable experience and knowledge on CSR labour-related aspects and change management. The Centre's activities in the CSR field aim at ensuring that the relevant international labour standards and the orientations of the ILO are properly understood and reflected in CSR practices implemented at enterprise level and in global supply chains. For the ILO, CSR can contribute to the promotion of economic and social development by promoting respect for rights at work and providing an important complement to government regulation of the workplace. In order to facilitate the transition of an enterprise into a CSR-compliance status the Centre has also developed a Change Management training programme that explains the steps involved and related consensus-building and communications strategies.
A904109 A course jointly developed by the International Training Centre of the ILO (ITC-ILO) and the International Council of Management Consulting Institutes (ICMCI). An intensive 3 days course for management consultants and business executives and professionals from companies.
Dates and Venue 18 - 20 April 2011 Turin (Italy) Application deadline: 11 March 2011 1680 Euro course fee includes tuition, lodging, meals and insurance.
The International Council of Management Consulting Institutes (ICMCI) is the global association of national management consulting institutes from around the world. These national institutes administer, in accordance with world class standards, the international "CMC" (Certified Management Consultant) certification earned by individual professional management consultants. The mission of ICMCI is to elevate the standards of management consultants worldwide in order to ensure that certified management consultants serve their clients with world-class competency and professionalism. ICMCI promotes the CSR concept as an integrated business strategy focused on sustainable and fair competitive advantage. This can be achieved through governance arrangements that can attract investors and customers who believe in the real contribution of enterprises to sustainable and equitable growth that benefits the economic, social and human development of the society. The ITC-ILO and the ICMCI have decided to join forces and create a new course that would draw heavily on applying change management techniques to the way that CSR is advocated and made operational. The course on offer looks at implementing CSR in a value and attitudinal change perspective and focuses on the internal arguments and mechanisms to make that change happen.
Objectives With a labour, environmental and ethical/community focus, the course aims at making participants more sensitive to organizational values and confident in using the available CSR and change management tools. At the end of the course, participants will be able to:
More information: csrpmu@itcilo.org/ info@icmci.org
! Achieve a shared understanding of CSR, its importance and how it can produce benefits to their organisation
! Argument and advocate for CSR, and work successfully ! ! ! ! !
within the existing system(s) of organizational values Identify feasible interventions to update and implement CSR policy within the context of an enterprise. Explore and compare approaches to CSR and change management. Use and apply different change management tools in implementing CSR. Provide or access available expertise to implement CSR. Communicate CSR strategy and incorporate internationally recognized principles
MODULE III - MAKING IT HAPPEN
! ! ! ! ! !
Building sustainable competitiveness through CSR Putting CSR into the organizational change agenda Change management tools available Techniques on changing attitudes and behaviours Applying the change agenda to your situation Communicating CSR
Methodology and evaluation In preparing and facilitating this event the staff of the ITC-ILO will team up with experts from ICMCI and private sector.
Who Should Attend The course targets management consultants and companies' representatives with an interest in CSR and its implementation through change management approaches. In line with the ILO mandate to promote gender equality, applications from women are encouraged.
Contents The course will be structured around 3 modules: MODULE I - UNDERSTANDING CSR: APPROACHES AND BENEFITS
! CSR: what and why? – Reaching a common understanding – Making the business case for CSR
As appropriate, active methods will be developed and used throughout the course that would include group work, case studies, role play exercises, screen casts, videos, etc. Methods will draw, to the extent appropriate, on each area's practical realities as relevant to the participant group and course objectives, including those between different departments in an organization, etc. In conformity with the Turin Centre procedures, an evaluation of the course will be carried out at the end of the event in order to determine the perceived relevance of course contents to participants' needs and the effectiveness of the methodology and materials employed in achieving the course's training objectives. Participants will receive a certificate of attendance upon completion of the course.
! CSR diamond ! Main CSR streams:
– Exploring the social stream (link with ILO Decent Work agenda)
– Exploring the ethics and the community stream – Exploring the environmental stream
Language The course will be offered in English language.
MODULE II - WHAT ARE WE UP AGAINST: IDENTIFYING THE CHALLENGES
How to apply
! External challenges: stakeholder pressure, politics, etc ! Internal challenges: organizational, strategy,
Applications to participate are to be sent by e-mail or by fax to:
! ! !
competition, etc Systems of organizational values at stake Decision making framework Action to be taken towards change value and progress
ITC-ILO SDTI Programme E-mail: csrpmu@itcilo.org Telephone: +39.011.693.6561 Fax: +39.011.693.6749
For general information ITC-ILO SDTI Programme E-mail: csrpmu@itcilo.org Telephone: +39.011.693.6561 Fax: +39.011.693.6749
ICMCI Secretariat E-mail: info@icmci.org Telephone: +31 (0)33 247 34 70 Fax: + 31 (0)33 246 04 70