The Ripple Effect

CR Follow-Up Success Through EMS Crew Initiative

Recent updates to the EMS chart process now include CR288 follow-up response requirements and additional information when CR288 is requested. By selecting “yes” to the question “Is CR follow-up needed for patient/family member/witness?”, a ripple effect occurs, starting with an automatic notication received by CR288 staff to initiate a follow-up call within 24-48 hours *Do not use this notication method if CR288 is needed on scene or is already on scene. The contact’s name, phone number, relationship to the incident, and reason for the request are essential items of information provided by EMS crew members to assist CR288 staff members in continuing the level of care expected of the Chandler Fire Department When CR288 has all the pertinent details to assist citizens in need, there have been lifechanging outcomes. Continue reading below to learn of a recent success based on information provided by selecting “yes” and answering the additional ePCR questions pertaining to a CR follow-up

Jessica Westmiller Crisis Intervention Coordinator jessica.westmiller@chandleraz.gov